Dell UltraSharp 27 Monitor
User’s Guide
Model No. : UP2715K
Regulatory model: UP2715Kt
NOTE: A NOTE indicates important information that helps you make
better use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or
loss of data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
Information in this document is subject to change without notice.
© 2014 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the
written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell and the DELL logo are trademarks of
Dell Inc.; Microsoft and Windows are either trademarks or registered
trademarks of Microsoft. Corporation in the United States and/or other
countries, Intel is a registered trademark of Intel Corporation in the U.S.
and other countries; and ATI is a trademark of Advanced Micro Devices,
Inc. ENERGY STAR is a registered trademark of the U.S. Environmental
Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined
that this product meets the ENERGY STAR guidelines for energy
efficiency.
Other trademarks and trade names may be used in this document
to refer to either the entities claiming the marks and names or their
products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
2014 – 11 Rev. A01
Contents
1 About Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . 5
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . 5
Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Identifying Parts and Controls . . . . . . . . . . . . . . . . . . 8
Monitor Specifications . . . . . . . . . . . . . . . . . . . . . . 12
Plug and Play Capability . . . . . . . . . . . . . . . . . . . . . 20
LCD Monitor Quality and Pixel Policy . . . . . . . . . . . . . 20
Maintenance Guidelines . . . . . . . . . . . . . . . . . . . . . 21
2 Setting Up the Monitor . . . . . . . . . . . . . . . . . . . . 22
Attaching the Stand . . . . . . . . . . . . . . . . . . . . . . . 22
Connecting Your Monitor . . . . . . . . . . . . . . . . . . . . 22
Connecting the DP cables . . . . . . . . . . . . . . . . . . . 23
Types of DP cables . . . . . . . . . . . . . . . . . . . . . . . . 23
Organizing the Cables . . . . . . . . . . . . . . . . . . . . . . 30
Attaching the Cable Cover . . . . . . . . . . . . . . . . . . . 30
Removing the Stand . . . . . . . . . . . . . . . . . . . . . . . 31
Wall Mounting (Optional) . . . . . . . . . . . . . . . . . . . . 32
3 Operating the Monitor . . . . . . . . . . . . . . . . . . . . 33
Using the Front Panel Controls . . . . . . . . . . . . . . . . . 33
Using the On-Screen Display (OSD) Menu . . . . . . . . . . . 35
Setting the Maximum Resolution . . . . . . . . . . . . . . . . 48
Using the Tilt, Swivel, and Vertical Extension . . . . . . . . . 49
Rotating the Monitor . . . . . . . . . . . . . . . . . . . . . . 50
Contents  3
4 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . 52
Common Problems . . . . . . . . . . . . . . . . . . . . . . . 53
Product Specific Problems . . . . . . . . . . . . . . . . . . . 56
Troubleshooting the Card Reader . . . . . . . . . . . . . . . . 57
5 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
WARNING: Safety Instructions . . . . . . . . . . . . . . . . . 59
FCC Notices (U.S. Only) and Other Regulatory Information . 59
Contact Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
6 Setting Up Your Monitor Display . . . . . . . . . . 60
Setting the display resolution to 5120 x 2880 (maximum) . . 60
Font Size Adjustment Guide . . . . . . . . . . . . . . . . . . . 61
If you have non Dell™ desktop, portable computer, or graphic
card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Procedures for setting up dual monitors in Windows Vista®,
Windows® 7 or Windows® 8/Windows® 8.1 . . . . . . . . . 63
4  Contents
About Your Monitor
Package Contents
Your monitor ships with the components shown below. Ensure that you have
received all the components and Contact Dell if something is missing.
NOTE: Some items may be optional and may not ship with your monitor.
Some features or media may not be available in certain countries.
NOTE: To set up with any other display mounting solutions, please refer to
the respective mounting solution setup guide for setup instructions.
•
Monitor
•
Stand
•
Cable Cover
About Your Monitor  5
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•
DisplayPort cable
(Mini-DP to DP)
1 pair
•
DisplayPort cable
(Mini-DP to Mini-DP)
•
USB 3.0 upstream
cable (enables the
USB ports on the
monitor)
•
Drivers and
Documentation media
Cleaning cloth
Quick Setup Guide
Safety and Regulatory
Information
Factory Calibration
Report
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6  About Your Monitor
•
Product Features
The Dell UltraSharp 27 Monitor (Model # UP2715K) has an active matrix, thinfilm
transistor (TFT), liquid crystal display (LCD), and LED backlight. The monitor
features include:
• 68.5 cm (27-inch) active area display (measured diagonally) with 5120 x
2880 via Dual DP cable connection, 3840 x 2160 resolution via single DP
cable connection, plus full-screen support for lower resolution.
• Wide viewing angle to allow viewing from a sitting or standing position, or
while moving from side-to-side.
• Tilt, swivel, pivot and vertical extension adjustment capabilities.
• Built-in speakers (2x 16W) acoustically tuned by Harmon Kardon.
• Removable pedestal and Video Electronics Standards Association (VESA™)
100 mm mounting holes for flexible mounting solutions.
• Plug and play capability if supported by your system.
• On-Screen Display (OSD) adjustments for easy set-up and screen
optimization.
• Software and documentation media includes an information file (INF),
Image color Matching File (ICM), Dell Display Manager software application
and product documentation. Dell Display Manager included (comes in the
CD attached with the monitor).
• Security lock slot.
• Asset Management Capability.
• Energy Star Compliant.
• EPEAT Gold Compliant.
• RoHS compliant.
• BFR/PVC Free monitor (excluding cables).
• Arsenic-Free glass and Mercury Free.
• Energy Gauge shows the energy level being consumed by the monitor in
real time.
• TCO Certified Displays.
• Meets NFPA 99 leakage current requirements.
• Compatible with Adobe and sRGB color standards.
• Factory calibrated sRGB and Adobe RGB input source (to a delta E of less
than 2) for brand new Dell UP2715K monitor. Dedicated Custom Color
Mode (6-axis Color-control) for Saturation , Hue, Gain (RGB) and offset
(RGB).
• 12-bit internal processing.
About Your Monitor  7
•
•
USB 3.0 Card Reader (SD/Mini SD, HSMS/MSPRO, MMC).
Suppots DisplayPort, Mini DisplayPort sources with DP1.2 with HBR2,
DisplayID1.3 with Tile feature. (Do not support DP1.1a and older standard.)
Identifying Parts and Controls
Front View
Front view
Volume
Input Source
1
Menu
Exit
2
side panel controls
Label Description
1
Function buttons (For more information, see Operating the Monitor)
2
Power On/Off button (with LED indicator)
8  About Your Monitor
Back View
1
2
7
3
5
4
6
Back view
8
Back view with monitor stand
Label Description
1
VESA mounting holes (100
mm x 100 mm - behind
attached VESA Cover)
2
Regulatory label
3
Security lock slot
Use
Wall mount monitor using VESAcompatible wall mount kit (100 mm x
100 mm).
Lists the regulatory approvals.
Secures monitor with security cable
lock.
4
Barcode serial number label Refer to this label if you need to
contact Dell for technical support.
5
Stand release button
Release stand from monitor.
6
Service tag label
The Dell service tag is used for Dell
warranty and customer service
management purposes and for records
of the base system.
7
USB downstream port with
Connect your USB device.* You can
battery charging
only use this connector after you
have connected the USB cable to
the computer and USB upstream
connector on the monitor.
8
Cable management slot
Use to organize cables by placing them
through the slot.
* It is recommended to use this port for your wireless USB device whenever
possible.
About Your Monitor  9
Side View
Flash-Memory Card Reader slot
10  About Your Monitor
Bottom View
7
1
Label Description
1
AC power connector
2
Mini DisplayPort
connector
3a
3b
4
5a,
5b
6
7
DisplayPort in
connector 1
DisplayPort in
connector 2
6
2
3a 3b 4
5a
5b
Use
To connect the monitor power cord.
Connect your computer with:
• mDP to mDP cable, or
• mDP to DP cable
for 4K2K (max.) resolution.
Connect both connectors to your computer
with a pair of:
• DP to DP cables, or
• DP to mDP cables
for 5K3K (max.) resolution.
USB upstream port
Connect the USB cable that comes with your
monitor to the computer. Once this cable is
connected, you can use the USB downstream
connectors on the monitor.
USB downstream ports Connect your USB devices. *
You can only use these connectors after
you have connected the USB cable to the
computer and USB upstream connector on
the monitor.
Stand lock feature
To lock the stand to the monitor using a M3 x
6mm screw (screw not included).
Built-in speakers
To output the sound from audio input.
* It is recommended to use either the port (5b) or the USB downstream port on
the rear side for your wireless USB device whenever possible.
About Your Monitor  11
Monitor Specifications
Flat panel Specifications
Screen type
Panel type
Viewable image dimensions
Diagonal
Horizontal
Vertical
Pixel pitch
Viewing angle
Luminance output
Contrast ratio
Faceplate coating
Backlight
Response Time
Color depth
Color gamut (Typical)
Active matrix - TFT LCD
In Plane Switching
68.5 cm (27-inches viewable image size)
596.74 mm (23.49 inches)
335.66 mm (13.22 inches)
0.116mm (218 ppi)
178° (vertical) typ, 178° (horizontal) typ
300 cd/m² (typ), 50 cd/m2 (min)
1000:1 (typ)
Edge to edge glass optical bonding with Antireflective and Anti-smudge coating
LED edge light system
8 ms gtg typical
1.07 Billion (True 10 bit)
100% (sRGB) 99% (Adobe RGB) coverage
Resolution Specifications
Horizontal scan range
Vertical scan range
Maximum resolution
31 kHz to 180 kHz
30Hz and 60Hz
5120 x 2880 at 60Hz DP1.2*
Video Supported Modes
Video display capabilities (DP playback)
480p, 576p, 720p and 1080p
Preset Display Modes
Display Mode
640 x 480
800 x 600
1024 x 768
1280 x 800
1280 x 1024
1600 x 1200
Horizontal Frequency
(kHz)
31.5
37.9
48.4
49.3
64.0
75.0
12  About Your Monitor
Vertical Frequency
(Hz)
60.0
60.0
60.0
60.0
60.0
60.0
Pixel Clock
(MHz)
25.2
40.0
65.0
71.0
108.0
148.5
1920 x 1080
2560 x 1440
3840 x 2160
5120 x 2880*
5120 x 2880*
67.5
88.8
133.3
85.6
177.7
60.0
60.0
60.0
30.0
60.0
193.5
241.5
297.0
238.3
483.3
* To display 5120 x 2880 at 60 Hz and 30 Hz, both DP1 and DP2 must be
connected. DP source’s graphics card must be DP1.2 certified and Tile display
feature, capable of supporting resolution up to 5120 x 2880 at 60Hz and its
driver supports DisplayID v1.3.
Electrical Specifications
Video input signals
AC input voltage/
frequency/current
Inrush current
Digital video signal for each differential line,
predifferential line at 100 ohm impedance. DP1.2
signal input support
100 to 240 VAC/50 or 60 Hz ± 3 Hz/2.4 A (Max.)
120 V:40 A (Max.)
240 V:80 A (Max.)
Speaker Specifications
Speaker rated power
Frequency Response
Impedance
2 x 16 W
200 Hz - 20 kHz
4 ohm
Physical Characteristics
Connector type
DisplayPort connector.
Mini DisplayPort connector.
USB 3.0 update stream port connector.
USB 3.0 down stream port connector x 5.
(Port with
lightning icon is for BC 1.2)
Signal cable type
•
•
•
•
Dimensions (with stand)
Height (extended)
Digital: detachable, DisplayPort to Mini
DisplayPort 1.8 M cable.
Digital: detachable, DisplayPort to
DisplayPort 1.8 M cable.
Digital: detachable, Mini DisplayPort to
Mini DisplayPort 1.8 M cable.
Digital: detachable, USB 3.0 1.8 M cable.
542.1 mm (21.3 inches)
About Your Monitor  13
Height (compressed)
Width
Depth
Dimensions (without stand)
Height
Width
Depth
Stand dimensions
Height (extended)
Height (compressed)
Width
Depth
Weight
Weight with packaging
Weight with stand assembly and
cables
Weight without stand assembly
(For wall mount or VESA mount
considerations - no cables)
Weight of stand assembly
427.6 mm (16.8 inches)
637.3 mm (25.1 inches)
204.5 mm (8.1 inches)
384.6 mm (15.1 inches)
637.3 mm (25.1 inches)
47.9 mm (1.9 inches)
420.5 mm (16.6 inches)
380.6 mm (15.0 inches)
265.0 mm (10.4 inches)
204.5 mm (8.1 inches)
13.50 kg (29.70 lb)
10.07 kg (22.15 lb)
7.14 kg (15.71 lb)
2.24 kg (4.93 lb)
Reflection Characteristics
Front frame gloss
Reflectance
45.0 gloss unit (60°) (max.)
(User should consider the placement of the
display as the front frame may cause disturbing
reflections from surrounding light and bright
surfaces)
1.5% (typ.)
Environmental Characteristics
Temperature
Operating
Non-operating
Humidity
Operating
Non-operating
0 °C to 35 °C
Storage: -20 °C to 65 °C (-4 °F to 140 °F)
Shipping: -20 °C to 65 °C (-4 °F to 140 °F)
10% to 80% (non-condensing)
Storage: 5% to 90% (non-condensing)
Shipping: 5% to 90% (non-condensing)
14  About Your Monitor
Altitude
Operating
Non-operating
Thermal dissipation
5,000 m (16,404 ft) max
12,191 m (40,000 ft) max
580.21 BTU/hour (maximum)
341.30 BTU/hour (typical)
Power Management Modes
If you have VESA’s DPM™ compliance display card or software installed in
your PC, the monitor can automatically reduce its power consumption when
not in use. This is referred to as Power Save Mode*. If the computer detects
input from keyboard, mouse, or other input devices, the monitor automatically
resumes functioning. The following table shows the power consumption and
signaling of this automatic power saving feature:
VESA
Modes
Normal
operation
Horizontal Vertical
Sync
Sync
Video
Active
Active
Active
Active-Off
mode
Inactive
Inactive
Off
Switch Off
-
-
-
Power
Power
Indicator Consumption
100 W (typical)/
White
170 W (maximum)
Less than 0.5 W
Glowing
Less than 1.2 W
White
(with USB Hub)
Off
Less than 0.5 W
NOTE: The monitor will achieve the stated Active-Off power
approximately 1 minute after it has entered into Active-Off mode.
The OSD will only function in the normal operation mode. When any button is
pressed in Active-Off mode, the following message will be displayed:
Dell UP2715K
There is no signal coming from your computer. Press any key on the
keyboard or move the mouse to wake it up. If there is no display, press
the monitor button now to select the correct input source on the
On-Screen-Display menu.
Activate the computer and the monitor to gain access to the OSD.
NOTE: This monitor is ENERGY STAR®-compliant.
About Your Monitor  15
NOTE: Zero power consumption in OFF mode can only be achieved by
disconnecting the main cable from the monitor.
Pin Assignments
DisplayPort Connector (DP in and DP out)
Pin Number
1
2
3
4
5
6
7
8
9
10
20-pin Side of the
monitor connector
ML0(p)
GND
ML0(n)
ML1(p)
GND
ML1(n)
ML2(p)
GND
ML2(n)
ML3(p)
Pin Number
11
12
13
14
15
16
17
18
19
20
20-pin Side of the
monitor connector
GND
ML3(n)
GND
GND
AUX(p)
GND
AUX(n)
HPD
DP_PWR Return
+3.3 V DP_PWR
Mini DisplayPort Connector
Pin Number
1
2
3
4
5
6
7
20-pin Side of the
monitor connector
GND
Hot Plug Detect
ML3(n)
GND
ML3(n)
GND
GND
16  About Your Monitor
Pin Number
11
12
13
14
15
16
17
20-pin Side of the
monitor connector
ML2(p)
ML0(p)
GND
GND
ML1(n)
AUX(p)
ML1(p)
8
9
10
GND
ML2(n)
ML0(p)
18
19
20
AUX(n)
GND
+3.3 V DP_PWR
Universal Serial Bus (USB) Interface
This section gives you information about the USB ports that are available on the
back and bottom of your monitor.
NOTE: The USB ports on this monitor are USB 3.0 compliant.
Transfer speed
Super Speed
Hi-Speed
Full Speed
Data rate
5 Gbps
480 Mbps
12 Mbps
Power consumption
4.5 W (Max., each port)
2.5 W (Max., each port)
2.5 W (Max., each port)
NOTE: Up to 1.5 A on USB downstream port (port
with
lightning icon) with BC 1.2 compliance devices; up to 0.9 A on the other 4
USB downstream ports.
USB Upstream Connector
Pin Number
1
2
3
4
5
6
7
8
9
Shell
Signal Name
VBUS
DD+
GND
StdB_SSTXStdB_SSTX+
GND_DRAIN
StdB_SSRXStdB_SSRX+
Shield
USB Downstream Connector
Pin Number
1
2
3
4
5
6
7
8
9
Shell
Signal Name
VBUS
DD+
GND
StdA_SSRXStdA_SSRX+
GND_DRAIN
StdA_SSTXStdA_SSTX+
Shield
About Your Monitor  17
USB ports
•
•
1 upstream - bottom
5 downstream - 1 at back, 4 at bottom
Power Charging Port - the one on the rear cover (Port with
lightning icon); supports fast current charging capability if the device
is BC 1.2 compatible.
NOTE: USB 3.0 functionality requires a USB 3.0 compatible computer and
devices.
NOTE: For computers running Windows® 7 must have Service Pack 1
(SP1) installed. The monitor’s USB interface works only when the monitor
is On or in Power Save Mode. If you turn Off the monitor and then turn it
On, the attached peripherals may take a few seconds to resume normal
functionality.
18  About Your Monitor
Card Reader Specifications
Overview
•
•
•
•
The Flash Memory Card Reader is a USB storage device that allows users to
read and write information from and into the memory card.
The Flash Memory Card Reader is automatically recognized by Microsoft®
Windows® Vista, Windows® 7 Service Pack (SP1) and Windows® 8/
Windows® 8.1.
Once installed and recognized, memory card (slot) appears drive letter.
All standard file operations (copy, delete, drag-and-drop, etc.) can be
performed with this drive.
NOTE: Install the Card Reader driver (provided in the Drivers and
Documentation Media CD that comes with the monitor) to ensure memory
cards are detected properly when inserted into the card slot.
Features
The Flash Memory Card Reader has the following features:
• Supports Microsoft® Windows® Vista, Windows® 7 Service Pack (SP1) and
Windows® 8/Windows® 8.1 operating systems.
• Mass Storage Class device (No drivers are required under Microsoft®
Windows® Vista, Windows® 7 Service Pack (SP1) and Windows® 8/
Windows® 8.1).
• Supports various memory card media.
The following table lists the memory cards supported:
Slot
Number
Flash memory cards type
1
MS Pro HG, High Speed Memory Stick (HSMS), Memory
Stick PRO (MSPRO), Memory Stick Duo (w Adapter),
MS Duo Secure Digital (Mini-SD), Secure Digital
Card, Mini Secure Digital (w Adaptor), TransFlash (SD,
including SDHC), MultiMediaCard (MMC)
About Your Monitor  19
Maximum Card Capacity Supported by the UP2715K card reader
Card type
MS Pro HG
MS Duo
SD
MMC
Support Specification
Memory Stick Pro-HG
Support USB 3.0 speed
Memory Stick Duo
Specification
SD Memory Card
support USB 3.0 speed
Multi Media Card
System Specification
Support Maximum
Capacity by Spec.
UP2715K
32 GB
Supported
32 GB
Supported
1 TB
Supported
32 GB
Supported
General
Connection type
Supported OS
USB 2.0/3.0 High Speed Device (USB High Speed
Device compatible)
Microsoft® Windows® Vista, Windows® 7 Service Pack
(SP1) and Windows® 8/Windows® 8.1
Plug and Play Capability
You can install the monitor in any Plug and Play-compatible system. The
monitor automatically provides the computer system with its Extended Display
Identification Data (EDID) using Display Data Channel (DDC) protocols so
that the system can configure itself and optimize the monitor settings. Most
monitor installations are automatic; you can select different settings if desired.
For more information about changing the monitor settings, see Operating the
Monitor.
LCD Monitor Quality and Pixel Policy
During the LCD Monitor manufacturing process, it is not uncommon for one
or more pixels to become fixed in an unchanging state which are hard to see
and do not affect the display quality or usability. For more information on Dell
Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/
support/monitors.
20  About Your Monitor
Maintenance Guidelines
Cleaning Your Monitor
WARNING: Read and follow the Safety Instructions before cleaning the
monitor.
WARNING: Before cleaning the monitor, unplug the monitor power cable
from the electrical outlet.
For best practices, follow the instructions in the list below while unpacking,
cleaning, or handling your monitor:
• To clean your antistatic screen, lightly dampen a soft, clean cloth with
water. If possible, use a special screen-cleaning tissue or solution
suitable for the antistatic coating. Do not use benzene, thinner,
ammonia, abrasive cleaners, or compressed air.
• Use a lightly-dampened, warm cloth to clean the monitor. Avoid using
detergent of any kind as some detergents leave a milky film on the
monitor.
• If you notice white powder when you unpack your monitor, wipe it off
with a cloth.
• Handle your monitor with care as dark-colored monitors may scratch
and show white scuff marks more than light-colored monitors.
• To help maintain the best image quality on your monitor, use a
dynamically changing screen saver and turn Off your monitor when
not in use.
About Your Monitor  21
Setting Up the Monitor
Attaching the Stand
NOTE: The stand is detached from the monitor when it is shipped from the
factory.
NOTE: This stand attaching instruction is applicable for the stand shipped
with the monitor. For other mounting solutions (optional), please refer to
their respective set up instructions.
3
2
To attach the monitor stand:
1. Remove the monitor protective cover and place the monitor on it.
2. Fit the two tabs on the upper part of the stand to the groove on the
back of the monitor.
3. Press the stand down till it snaps into its place.
Connecting Your Monitor
WARNING: Before you begin any of the procedures in this section, follow
the Safety Instructions.
To connect your monitor to the computer:
1. Turn off your computer and disconnect the power cable.
2. Connect the DP (DisplayPort) cables to the corresponding video port
on the back of your computer
NOTE: Do not use all the cables on the same computer.
Use all of the cables only when they are connected to different computers
with appropriate video systems.
22  Setting Up the Monitor
Connecting the DP cables
Types of DP cables
DP–DP cables ( 2x )
Detachable cable clips
B
A
DP–mDP cables ( 2x )
Detachable cable clips
C
D
C
D
Identical cable
mDP–mDP cable ( 1x )
E
Setting Up the Monitor  23
1. Connection Guide for 5K3K (max.) Resolution with Nvidia
Graphics Cards (Two DP Cables)
1.Follow the connection guide below
for DP cables connection.
2.Turn On the monitor by pressing
the power on/off button.
3.Power up/ Boot up the computer
system.
4.Change resolution if necessary up to
5120 x 2880 60Hz.
• Recommended list of cards:
Quadro K2200, K4200, K5200, K2000,
K4000, K5000 and K6000.
• Graphics card requirement:
With two DP ports that are compliant to DP1.2 support
HBR2, DisplayID 1.3, supporting Tile Display feature.
• Nvidia driver version:
rev R343.00 or later
mDP
DP1
1. Quadro K2200, K4200,
K2000, K4000
DP2
Primary DP port
(Port 0)
A
B
A
DP – DP cable (
)
Connect DP1 port on
monitor to Primary DP
port (Port 0) on NVidia
graphics card
B
DP – DP cable
Connect DP2 port on
monitor to other DP
port on NVidia graphics
card
2. Quadro K5200,
K5000, K6000
Primary DP port
(Port 0)
NOTE: Both A and B
have to be connected to
support resolution up to
5K3K.
A
B
24  Setting Up the Monitor
Troubleshooting
1. BIOS/Post screen is not observed,
black screen during BIOS/Post,
long period of black screen when
monitor wake from sleep:
• Ensure the monitor DP 1 is
connected to graphics card Port
0 and DP 2 is connected to Port
1. Power off and on the monitor
and re- boot the PC system .
• To speed up monitor
initialization, disable monitor
Sleep by OSD (Menu>Energy
Settings>Monitor Sleep> Disable).
2. 5K3K resolution changed after
recovery from PC standby/
Hibernate/ Reboot :
• Disable monitor Sleep by OSD
(Menu > Energy Settings >
Monitor Sleep > Disable).
• Ensure DP 1 and DP 2 are
connected to graphics Port0 and
Port1 respectively.
3. Cannot achieve or image unstable
at 5k3k resolution:
• Ensure your graphics card is
capable to support 5k3k.
• Use only the in-box DP cables for
connection to your PC.
Non-DP certified or low quality
DP cable may degrade signal
integrity/bandwidth, resulting in
reduced performance.
4. Stretch image observed:
• Ensure that monitor DP2 is
connected securely to
graphics card.
2. Connection Guide for 5K3K (max.) Resolution with AMD Graphics
Cards (Two DP Cables)
1.Follow the connection guide below
for DP cables connection.
2.Turn On the monitor by pressing
the power on/off button.
3.Power up/ Boot up the computer
system.
4.During BIOS/Post mode, you may
observed a stretch screen content.
5.Change resolution if necessary up to
5120 x 2880 60Hz.
• Recommended list of cards:
FirePro W2100, W4100, W5100 and W7100.
• Graphics card requirement:
With two DP ports that are compliant to DP1.2 support
HBR2, DisplayID 1.3 supporting Tile Display feature.
• AMD driver version:
revision later than 14.500.0.0
mDP
DP1
1. Graphics card with DP ports
DP2
B
DP – DP cable (
)
Connect DP1 port on
monitor to any of DP port
on graphics card
B
DP – DP cable
Connect DP2 port on
monitor to any of DP port
on the same graphics card
mDP
DP1
2. Graphics card with mDP
ports
DP2
C
D
C
DP – mDP cables (2x)
D
Connect any DP port on
monitor to any of DP port
on the same graphics card
1. BIOS/Post screen is not observed,
black screen during BIOS/Post,
long period of black screen when
monitor wake from sleep:
• To speed up monitor
initialization, disable monitor
Sleep by OSD (Menu>Energy
Settings>Monitor Sleep> Disable).
2. 5K3K resolution changed after
recovery from PC standby/
Hibernate/ Reboot :
• In certain cases, graphics card
may not detect the monitor
properly when the monitor goes
to sleep.
• Disable monitor Sleep by OSD
(Menu > Energy Settings >
Monitor Sleep > Disable).
• Reboot PC.
A
A
Troubleshooting
3. Cannot achieve or image unstable
at 5k3k resolution:
• Ensure your graphics card is
capable to support 5k3k.
• Use only the in-box DP cables for
connection to your PC.
Non-DP certified or low quality
DP cable may degrade signal
integrity/bandwidth, resulting in
reduced performance.
• Connect only DP1 on the monitor to
any DP port of the graphics card.
Power up the monitor and PC
system. After getting a stable
image(eg 4k2k resolution),
connect DP2 of monitor to another
DP port of the same graphics card.
4. Stretch image observed:
• Ensure that monitor DP2 is
connected properly to
graphics card.
Setting Up the Monitor  25
3. Connection Guide for 5K3K (max.) Resolution with Intel Graphics
Cards (Two DP Cables)
1.Follow the connection guide below
for DP cables connection.
2.Turn On the monitor by pressing
the power on/off button.
3.Power up/ Boot up the computer
system.
4.During BIOS/Post mode, you may
observed a stretch screen content.
5.Change resolution if necessary up to
5120 x 2880 60Hz.
• Recommended list of cards:
Dell Precision T1700, Optiplex 9020.
• Graphics card requirement:
With two DP ports that are compliant to DP1.2 support
HBR2, DisplayID 1.3 supporting Tile Display feature.
• Intel driver version:
revision later than 10.18.10.3510
mDP
DP1
Troubleshooting
DP2
1. BIOS/Post screen is not observed,
black screen during BIOS/Post,
long period of black screen when
monitor wake from sleep:
• To speed up monitor
initialization, disable monitor
Sleep by OSD (Menu>Energy
Settings>Monitor Sleep> Disable).
B
A
A
B
DP – DP cable (
)
Connect DP1 port on
monitor to any of DP port
on graphics card
DP – DP cable
Connect DP2 port on
monitor to any of DP port
on the same graphics card
26  Setting Up the Monitor
2. Not able to display 5120 x 2880
60Hz :
• Ensure that both DP ports at the
source support DP1.2. If the 2 DP
ports from the source originates
from one single DP1.2 channel it
will not have enough bandwidth
to support 5K3K 60Hz (e.g. some
docking systems).
3. 5K3K resolution changed after
recovery from PC standby/
Hibernate/ Reboot :
Port1 respectively.
• In certain cases, graphics card
may not detect the monitor
properly when the monitor goes
to sleep.
• Disable monitor Sleep by OSD
(Menu > Energy Settings >
Monitor Sleep > Disable).
• Reboot PC.
4. Cannot achieve or image unstable
at 5k3k resolution:
• Ensure your graphics card is
capable to support 5k3k.
• Use only the in-box DP cables for
connection to your PC.
Non-DP certified or low quality
DP cable may degrade signal
integrity/bandwidth, resulting in
reduced performance.
5. Stretch image observed:
• Ensure that monitor DP2 is
connected properly to
graphics card.
4. Connection Guide for 4K2K (max.) Resolution (Single DP Cable)
1.Follow the connection guide below
for DP cables connection.
2.Turn On the monitor by pressing
the power on/off button.
3.Power up/ Boot up the computer or
notebook.
4.Change resolution if necessary up to
3860 x 2160 60Hz.
• Graphics card requirement:
Single DP port that is compliant to
DP1.2 support HBR2.
mDP
DP1
1. Notebook with DP port
DP2
C
C
DP – mDP cable (1x)
D
Use one of the DP – mDP
cables to connect mDP
port on monitor to the DP
port on notebook
mDP
DP1
Troubleshooting
1. BIOS/Post screen is not observed,
black screen during BIOS/Post,
long period of black screen when
monitor wake from sleep:
• To speed up monitor
initialization, disable monitor
Sleep by OSD (Menu>Energy
Settings>Monitor Sleep> Disable).
D
2. Black screen :
• Ensure the graphics card support
DP1.2 (older DP version is not
supported by UP2715K).
2.
DP2
Noted book with mDP
port
3. Cannot achieve or image unstable
at 5k3k resolution:
• Ensure your graphics card is
capable to support 4k2k.
• Use only the in-box DP cables for
connection to your PC.
Non-DP certified or low quality
DP cable may degrade signal
integrity/bandwidth, resulting in
reduced performance.
E
C
E
mDP – mDP cable (1x)
Connect mDP port on
monitor to any mDP port
on notebook
Setting Up the Monitor  27
5. Connection Guide for 5K3K 30Hz (max.) Resolution with Docking
Station (Two DP cables)
1.Follow the connection guide.
3.Turn on your computer.
2.Turn on the monitor by pressing the 4.Change resolution if necessary up to
power on/off button
5120 x 2880 30Hz.
Recommended list of docking stations:
Dell E-Port Plus Advanced Port
Replicator with USB 3.0
to be docked with Dell notebooks having
following internal graphics cards
a) Nvidia Graphics
KX000 or KX200 series
(driver r343.00 or later)
b) AMD Graphics
WX000 or WX100 series
(driver later than r14.500.0.0)
Example: Dell Precision M4800, M6800.
Troubleshooting
mDP
DP1
1. BIOS/Post screen is not observed, black
screen during BIOS/Post, long period
of black screen when monitor wake
from sleep:
• To speed up monitor initialization,
disable monitor Sleep by OSD
(Menu>Energy Settings>Monitor
Sleep> Disable).
DP2
B
A
A
DP – DP cable (
)
Connect DP1 port on
monitor to any of DP port
on docking station.
B
DP – DP cable
Connect DP2 port on
monitor to any of DP port
on docking station.
NOTE: Both A and B
have to be connected to
support resolution up to
5K3K.
Connection Guide for 4K2K 60Hz
mDP
DP1
Video 2
DP Port
DP2
C DP – mDP cable (1x)
Use one of the DP –
D
mDP cables to
connect the mDP
port on the monitor
to the DP port on
the computer.
C
D
28  Setting Up the Monitor
2. Not able to display 5120 x 2880 60Hz :
• Ensure that both DP ports at the
source support DP1.2 HBR2,
DisplayID 1.3 tile display feature..
• Dell E-Port Plus Advanced Port
Replicator with USB 3.0 docking system
can only support up to 5k3k 30Hz.
• 4k2k is not supported in 2-cable DP
docking configuration. Connect single
DP from the dock "Video 2" DP port to
the monitor miniDP port for 4k2k
resolution
3. 5K3K resolution changed after recovery f
rom PC standby/ Hibernate/ Reboot :
• In certain cases, graphics card may
not detect the monitor properly when
the monitor goes to sleep.
• Disable monitor Sleep by OSD (Menu
> Energy Settings > Monitor Sleep >
Disable).
• Reboot PC.
4. Cannot achieve or image unstable
at 5k3k resolution:
• Ensure your graphics card is capable
to support 5k3k.
• Use only the in-box DP cables for
connection to your PC. Non-DP
certified or low quality DP cable may
degrade signal integrity/bandwidth,
resulting in reduced performance.
5. Stretch image observed:
• Ensure the monitor DP2 port is
connected properly to the DP port of
the docking station.
Connecting the USB 3.0 cable
After you have completed connecting the DP-mDP cables, follow the
procedure below to connect the USB 3.0 cable to the computer and complete
your monitor setup:
1. Connect the upstream USB 3.0 port (cable supplied) to an appropriate USB
3.0 port on your computer.
2. Connect the USB 3.0 peripherals to the downstream USB 3.0 ports on the
monitor.
3. Plug the power cables for your computer and monitor into nearby outlet.
4. Turn On the monitor and the computer.
If your monitor displays an image, installation is complete. If it does not
display an image, see Troubleshooting.
USB
CAUTION: The graphics are used for the purpose of illustration only.
Appearance of the computer may vary.
Setting Up the Monitor  29
Organizing the Cables
After attaching all necessary cables to your monitor and computer, (See
Connecting Your Monitor for cable attachment,) use the cable management
slot to organize all cables as shown above.
Attaching the Cable Cover
2
1
30  Setting Up the Monitor
Removing the Stand
NOTE: To prevent scratches on the LCD screen while removing the stand,
ensure that the monitor is placed on a clean surface.
NOTE: This is applicable for a monitor with a stand. For installation
with other mounting solutions (optional), please refer to the respective
mounting solution setup guide for set up instructions.
3
2
To remove the stand:
1. Place the monitor on a flat surface.
2. Press and hold the stand release button.
3. Lift the stand up and away from the monitor.
Setting Up the Monitor  31
Wall Mounting (Optional)
(Screw dimension: M4 x 10 mm).
Refer to the instructions that come with the VESA-compatible wall mounting
kit.
1. Place the monitor panel on a soft cloth or cushion on stable flat table.
2. Remove the stand.
3. Use a screwdriver to remove the four screws securing the plastic cover.
4. Attach the mounting bracket from the wall mounting kit to the monitor.
5. Mount the monitor on the wall by following the instructions that came
with the wall mounting kit.
NOTE: For use only with UL Listed Wall Mount Bracket with minimum
weight/load bearing capacity of 7.14 kg.
32  Setting Up the Monitor
Operating the Monitor
Using the Front Panel Controls
Use the control buttons on the front of the monitor to adjust the characteristics
of the image being displayed. As you use these buttons to adjust the controls,
an OSD shows the numeric values of the characteristics as they change.
Volume
1
Input Source
2
Menu
3
Exit
4
5
The following table describes the front panel buttons:
Front panel button
1
Shortcut key/
Volume
2
Shortcut key/
Input Source
Description
Use this button to directly access the Volume
menu.
Use this button to choose from a list of Input
Source.
Operating the Monitor  33
Use the Menu button to launch the on-screen
display (OSD) and select the OSD Menu. See
Accessing the Menu System.
3
Menu
Use the Exit button to go back to the main menu
or exit the OSD main menu.
4
Exit
5
Power (with power
light indicator)
Use the Power button to turn the monitor On and
Off.
The white LED indicates the monitor is On and
fully functional.
A glowing white LED indicates DPMS Power Save
Mode.
Front Panel Button
Use the buttons on the front of the monitor to adjust the image settings.
Front Panel
Button
1
Up
2
Down
3
OK
4
Back
34  Operating the Monitor
Description
Use the Up button to adjust (increase
ranges) items in the OSD menu.
Use the Down button to adjust (decrease
ranges) items in the OSD menu.
Use the OK button to confirm your
selection.
Use the Back button to go back to the
previous menu.
Using the On-Screen Display (OSD) Menu
Accessing the Menu System
NOTE: If you change the settings and then either proceed to another
menu or exit the OSD menu, the monitor automatically saves those
changes. The changes are also saved if you change the settings and then
wait for the OSD menu to disappear.
1.
Press the Menu button to launch the OSD menu and display the main
menu.
Dell UP2715K
Energy Use
Brightness/Contrast
Input Source
Color
Display
Audio
75
75
Energy
Menu
Personalize
Others
Resolution: 5120x2880, 60Hz
2. Press the
and
buttons to move between the setting options. As
you move from one icon to another, the option name is highlighted. See
the following table for a complete list of all the options available for the
monitor.
3. Press the
or
4. Press the
and
button once to activate the highlighted option.
buttons to select the desired parameter.
5. Press the
button to enter the slide bar and then use the
or
button, according to the indicators on the menu, to make your changes.
6. Press the
button once to return to the main menu to select another
option or press the
button two or three times to exit from the OSD
menu.
Operating the Monitor  35
Icon
Menu and
Submenus
Description
Energy Use
This meter shows the energy level being
consumed by the monitor in real time.
Brightness/
Contrast
Use this menu to activate Brightness/Contrast
adjustment.
Dell UP2715K
Energy Use
Brightness/Contrast
Input Source
Color
Display
Audio
75
75
Energy
Menu
Personalize
Others
Resolution: 5120x2880, 60Hz
Brightness
Brightness adjusts the luminance of the backlight.
Press the
button to increase brightness and
press the
button to decrease brightness (min 0
~ max 100).
NOTE: Manual adjustment of Brightness is
disabled Preset Modes is set to CAL1 or CAL2.
Contrast
Adjust Brightness first, and then adjust Contrast
only if further adjustment is necessary.
Press the
button to increase contrast and press
the
button to decrease contrast (min 0 ~ max
100).
The Contrast function adjusts the degree of
difference between darkness and lightness on the
monitor screen.
NOTE: Manual adjustment of Contrast is disabled
when Preset Modes is set to CAL1 or CAL2.
36  Operating the Monitor
Input Source
Use the Input Source menu to select between
different video signals that may be connected to
your monitor.
Dell UP2715K
Energy Use
Brightness/Contrast
DP (5K3K)
Input Source
mDP (4K2K)
Color
Display
Audio
Energy
Menu
Personalize
Others
Resolution: 5120x2880, 60Hz
DP (5K3K)
Select DP (5K3K) input when you are using the
DisplayPort (DP) connector. Press the
button to
select the DisplayPort input source.
mDP (4K2K)
Select mDP (4K2K) input when you are using the
Mini DisplayPort (DP) connector. Press the
button to select the Mini DisplayPort input source.
Color
Use the Color Settings menu to adjust the
monitor’s color settings.
Dell UP2715K
Energy Use
Brightness/Contrast
Input Color Format
RGB
Input Source
Gamma
PC
Color
Preset Modes
Standard
Display
Reset Color Settings
Audio
Energy
Menu
Personalize
Others
Resolution: 5120x2880, 60Hz
Operating the Monitor  37
Input Color
Format
Allows you to set the video input mode to:
• RGB: Select this option if your monitor is
connected to a computer or DVD player using
the HDMI or DP/Mini DP cable.
• YPbPr: Select this option if your DVD player
supports only YPbPr output.
Gamma
Allows you to set the Gamma to PC or MAC.
Preset Modes
Allows you to choose from a list of preset color
modes.
Dell UP2715K
Energy Use
Brightness/Contrast
Input Color Format
Standard
Input Source
Gamma
Multimedia
Color
Preset Modes
Movie
Display
Reset Color Settings
Game
Audio
Paper
Energy
Color Temp.
Menu
Color Space
Personalize
Custom Color
Others
Resolution: 5120x2880, 60Hz
•
•
•
•
•
•
Standard: Loads the monitor’s default color
settings. This is the default preset mode.
Multimedia: Loads color settings ideal for
multimedia applications. Applies to HDMI
input with CEA timing (YUV color domain)
only.
Movie: Loads color settings ideal for movies.
Applies to HDMI input with CEA timing (YUV
color domain) only.
Game: Loads color settings ideal for most
gaming applications.
Paper: Loads brightness and sharpness
settings ideal for viewing text. Blend the text
background to simulate paper media without
affecting color images. Applies to RGB input
format only.
Color Temp.: The screen appears warmer with
a red/yellow tint with slider set at 5,000K or
cooler with blue tint with slider set at 10,000K.
38  Operating the Monitor
•
Color Space: Allows users to select the color
space: Adobe RGB, sRGB, CAL1, CAL2.
Color Space
Adobe RGB
sRGB
CAL1
CAL2
–– Adobe RGB: This mode is compatible with
Adobe RGB (99% coverage).
–– sRGB: Emulates 100% sRGB.
–– CAL1/CAL2: User calibrated preset mode
using Dell Ultrasharp Color Calibration
Software or other Dell approved software.
Dell Ultrasharp Color Calibration Software
works with the X-rite colorimeter i1Display
Pro. The i1Display Pro can be purchased
from the Dell Electronics, Software and
Accessories website.
NOTE: Accuracy of sRGB, Adobe RGB, CAL1 and
CAL2 are optimized for RGB input color format.
NOTE: Factory Reset will remove all calibrated
data in CAL1 and CAL2.
Operating the Monitor  39
•
Custom Color: Allows you to manually adjust
the color settings. Press the
and
buttons
to adjust the Red, Green, and Blue values and
create your own preset color mode.
Use the
and
buttons to select the Gain,
Offset, Hue, Saturation.
Custom Color
Gain
Offset
Hue
Saturation
–– Gain: Select it to adjust input RGB signal
gain level (default value are 100).
–– Offset: Select it to adjust RGB black-level
offset value (default value are 50) to control
your monitor base color.
–– Hue: Select it to adjust RGBCMY hue value
individually (default value are 50).
–– Saturation: Select it to adjust RGBCMY
saturation value individually (default value
are 50).
Hue
This feature can shift color of video image to
green or purple. This is used to adjust the desired
flesh tone color. Use
or
to adjust the hue
from ‘0’ to ‘100’ .
Press
image.
to increase the green shade of the video
Press
image.
to increase the purple shade of the video
NOTE: Hue adjustment is available only for Movie
and Game mode.
40  Operating the Monitor
Saturation
This feature can adjust the color saturation of the
video image. Use
or
to adjust the saturation
from ‘0’ to ‘100’.
Press
to increase the monochrome appearance
of the video image.
Press
to increase the colorful appearance of the
video image.
NOTE: Saturation adjustment is available only for
video input.
Reset Color
Settings
Resets your monitor’s color settings to the factory
defaults.
Display
Use the Display Settings to adjust image.
Dell UP2715K
Energy Use
Brightness/Contrast
Aspect Ratio
16:9
Input Source
Sharpness
50
Color
Response Time
Fast
Display
Reset Display Settings
Audio
Energy
Menu
Personalize
Others
Resolution: 5120x2880, 60Hz
Aspect Ratio
Adjust the image ratio to Wide 16:9, Auto Resize,
4:3, or 1:1.
Sharpness
This feature can make the image look sharper or
softer. Use
or
to adjust the sharpness from
‘0’ to ‘100’.
Response Time Allows you to set the Response Time to Normal or
Fast.
Reset Display
Settings
Select this option to restore default display
settings.
Operating the Monitor  41
Audio
Use the Audio Settings menu to adjust the audio
settings.
Dell UP2715K
Energy Use
Brightness/Contrast
Volume
Input Source
Reset Audio Settings
50
Color
Display
Audio
Energy
Menu
Personalize
Others
Resolution: 5120x2880, 60Hz
Volume
Allows you to increase the speaker volume.
Use
and
buttons to adjust the speaker
volume from ‘0’ to ‘100’.
Reset Audio
Setting
Energy
Resets your monitor audio settings to the factory
defaults.
Dell UP2715K
Energy Use
Brightness/Contrast
Power Button LED
Input Source
USB
Color
Monitor sleep
Display
Reset Energy Settings
On During Active
Enable
Audio
Energy
Menu
Personalize
Others
Resolution: 5120x2880, 60Hz
Power Button
LED
Allows you to set the power LED indicator On or
Off.
42  Operating the Monitor
USB
Allows you to enable or disable USB function
during monitor standby mode.
NOTE: USB ON/OFF under standby mode is
only available when the USB upstream cable is
unplugged. This option will be greyed out when
the USB upstream cable plugs in.
Monitor Sleep
Allow you to set Monitor sleep On or Off.
Reset Energy
Settings
Select this option to restore default Energy
Settings.
Menu
Dell UP2715K
Energy Use
Brightness/Contrast
Language
English
Input Source
Transparency
20
Color
Timer
20 s
Display
Lock
Unlock
Audio
Reset Menu Settings
Energy
Menu
Personalize
Others
Resolution: 5120x2880, 60Hz
Language
Language option to set the OSD display to one of
eight languages (English, Spanish, French, German,
Brazilian Portuguese, Russian, Simplified Chinese
or Japanese).
Transparency
This function is used to change the OSD
background from opaque to transparent.
Timer
Sets the length of time the OSD will remain active
after the last time you pressed a button.
Use the
and
buttons to adjust the slider in 1
second increments, from 5 to 60 seconds.
Operating the Monitor  43
Lock
Controls user access to adjustments. When Lock
is selected, no user adjustments are allowed. All
buttons are locked.
NOTE:
Lock function – Either soft lock (through OSD
menu) or hard lock (Press and hold the button
above power button for 10 sec)
Unlock function – Only hard unlock (Press and
hold the button above power button for 10 sec)
Reset Menu
Settings
Select this option to restore default Menu settings.
Personalize
User can select from Preset Modes, Brightness/
Contrast, Input Source, Aspect Ratio and set as
shortcut key.
Dell UP2715K
Energy Use
Brightness/Contrast
Shortcut Key 1
Volume
Input Source
Shortcut Key 2
Input Source
Color
Reset Personalization
Display
Audio
Energy
Menu
Personalize
Others
Resolution: 5120x2880, 60Hz
Reset
Allows you to restore shortcut key to the default
Personalization setting.
44  Operating the Monitor
Other
Select this option to adjust the OSD settings, such
as the DDC/CI, LCD Conditioning, and so on.
Dell UP2715K
Energy Use
Brightness/Contrast
Auto Rotate
On
Input Source
DDC/CI
Enable
Color
LCD Conditioning
Disable
Display
Reset Other Settings
Audio
Factory Reset
Reset All Settings
Energy
Menu
Personalize
Others
Resolution: 5120x2880, 60Hz
Auto Rotate
This display is equipped with an orientation sensor.
Rotating the display from Landscape to Portrait (in
wall mount) will automatically trigger the OSD to
be rotated accordingly.
If Dell Display Manager (DDM) is installed and with
suitable PC graphics card, the screen content will
also be rotated accordingly.
Set Auto Rotate to Off to disable this feature.
Operating the Monitor  45
DDC/CI
DDC/CI (Display Data Channel/Command
Interface) allows your monitor parameters
(brightness, color balance etc) to be adjustable via
software on your computer. You can disable this
feature by selecting Disable.
Enable this feature for best user experience and
optimum performance of your monitor.
Dell UP2715K
Energy Use
Brightness/Contrast
Auto Rotate
Input Source
DDC/CI
Enable
Color
LCD Conditioning
Disable
Display
Reset Other Settings
Audio
Factory Reset
Energy
Menu
Personalize
Others
Resolution: 5120x2880, 60Hz
LCD
Conditioning
Helps reduce minor cases of image retention.
Depending on the degree of image retention,
the program may take some time to run. You can
enable this feature by selecting Enable.
Dell UP2715K
Energy Use
Brightness/Contrast
Auto Rotate
Input Source
DDC/CI
Color
LCD Conditioning
Enable
Display
Reset Other Settings
Disable
Audio
Factory Reset
Energy
Menu
Personalize
Others
Resolution: 5120x2880, 60Hz
Reset Other
Settings
Select this option to restore default other settings,
such as DDC/CI.
Factory Reset
Reset all OSD settings to the factory preset values.
46  Operating the Monitor
OSD Warning Messages
When the monitor does not support a particular resolution mode you will see
the following message:
Dell UP2715K
The current input timing is not supported by the monitor display. Please
change your input timing to 5120x2880 @ 60Hz or any other monitor
listed timing as per the monitor specifications.
This means that the monitor cannot synchronize with the signal that it is
receiving from the computer. See Monitor Specifications for the Horizontal and
Vertical frequency ranges addressable by this monitor. Recommended mode is
5120 x 2880.
You will see the following message before the DDC/CI function is disabled.
Dell UP2715K
The function of adjusting display setting using PC application
will be disabled.
Do you wish to disable DDC/CI function?
No
Yes
When monitor enters Power Save Mode, the following message appears:
Dell UP2715K
Entering Power Save Mode
Activate the computer and wake up the monitor to gain access to the OSD.
If you press any button other than the power button, one of the following
messages will appear depending on the selected input:
Operating the Monitor  47
Dell UP2715K
There is no signal coming from your computer. Press any key on the
keyboard or move the mouse to wake it up. If there is no display, press
the monitor button now to select the correct input source on the
On-Screen-Display menu.
If either DP or m-DP input is selected and the corresponding cable is not
connected, a floating dialog box as shown below appears.
Dell UP2715K
No DP Cable
The display will go into Power Save Mode in 5 minutes.
www.dell.com/support/monitors
or
Dell UP2715K
No mDP Cable
The display will go into Power Save Mode in 5 minutes.
www.dell.com/support/monitors
See Troubleshooting for more information.
Setting the Maximum Resolution
In Windows Vista®, Windows® 7 Service Pack (SP1) or Windows® 8/
Windows® 8.1:
1. For Windows® 8/ Windows® 8.1 only, select the Desktop tile to switch to
classic desktop.
2. Right-click on the desktop and click Screen Resolution.
3. Click the Dropdown list of the Screen resolution and select 5120 x 2880.
4.Click OK.
If you do not see 5120 x 2880 as an option, you may need to update your
graphics driver. Depending on your computer, complete one of the following
procedures:
48  Operating the Monitor
If you have a Dell desktop or portable computer:
• Go to www.dell.com/support, enter your service tag, and download
the latest driver for your graphics card.
If you are using a non-Dell computer (portable or desktop):
• Go to the support site for your computer and download the latest
graphic drivers.
• Go to your graphics card website and download the latest graphic
drivers.
NOTE: It may be necessary to adjust the font size when using the maximum resolution in this Display. To change the font size go to (Windows® 7 and
Windows® 8/Windows® 8.1):
Control Panel > Appearance and Personalization > Display
Refer to “Font Size Adjustment Guide” section for details.
Using the Tilt, Swivel, and Vertical Extension
NOTE: This is applicable for a monitor with a stand. When any other stand
is bought, please refer to the respective stand setup guide for set up
instructions.
5°
45°
115 mm
45°
21°
NOTE: The stand is detached when the monitor is shipped from the
factory.
Operating the Monitor  49
Rotating the Monitor
Before you rotate the monitor, your monitor should be fully vertically extended
and fully tilted up to avoid hitting the bottom edge of the monitor.
1
0°
90°
2
90°
0°
NOTE: To use the Display Rotation function (Landscape versus Portrait
view) with your Dell computer, you require an updated graphics driver that
is not included with this monitor. To download the graphics driver, go to
www.dell.com/support and see the Download section for Video Drivers for
latest driver updates.
NOTE: When in Portrait View Mode, you may experience performance
degradation in graphic-intensive applications (3D Gaming etc.).
50  Operating the Monitor
Troubleshooting
CAUTION: Before you begin any of the procedures in this section, follow
the Safety Instructions.
Self-Test
Your monitor provides a self-test feature that allows you to check whether your
monitor is functioning properly. If your monitor and computer are properly
connected but the monitor screen remains dark, run the monitor self-test by
performing the following steps:
1. Turn Off both your computer and the monitor.
2. Unplug the video cable from the back of the computer.
3. Turn On the monitor.
The floating dialog box should appear on-screen (against a black background)
if the monitor cannot sense a video signal and is working correctly. While
in self-test mode, the power LED remains white. Also, depending upon the
selected input, one of the dialog boxes shown below will continuously scroll
through the screen.
Dell UP2715K
No DP Cable
The display will go into Power Save Mode in 5 minutes.
www.dell.com/support/monitors
or
Dell UP2715K
No mDP Cable
The display will go into Power Save Mode in 5 minutes.
www.dell.com/support/monitors
4. This box also appears during normal system operation, if the video
cable becomes disconnected or damaged.
5. Turn Off your monitor and reconnect the video cable; then turn On
both your computer and the monitor.
If your monitor screen remains blank after you use the previous procedure,
check your video controller and computer, because your monitor is functioning
properly.
Troubleshooting  51
Built-in Diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if the
screen abnormality you are experiencing is an inherent problem with your
monitor, or with your computer and video card.
NOTE: You can run the built-in diagnostics only when the video cable is
unplugged and the monitor is in self-test mode.
Volume
1
Input Source
2
Menu
3
Exit
4
5
To run the built-in diagnostics:
1. Ensure that the screen is clean (no dust particles on the surface of the
screen).
2. Unplug the video cable(s) from the back of the computer or monitor. The
monitor then goes into the self-test mode.
3. Press and hold the Button 1 and Button 4 on the front panel
simultaneously for 2 seconds. A gray screen appears.
4. Carefully inspect the screen for abnormalities.
5. Press the Button 4 on the front panel again. The color of the screen
changes to red.
6. Inspect the display for any abnormalities.
7. Repeat steps 5 and 6 to inspect the display in green, blue, black, white
screens.
The test is complete when the white screen appears. To exit, press the Button 4
again.
If you do not detect any screen abnormalities upon using the built-in diagnostic
tool, the monitor is functioning properly. Check the video card and computer.
52  Troubleshooting
Common Problems
The following table contains general information about common monitor
problems you might encounter and the possible solutions:
Problem
Cause
Solution
No Video/Power
LED Off
No picture
• Ensure that the video cable
connecting the monitor and the
computer is properly connected
and secure.
• Verify that the power outlet is
functioning properly using any
other electrical equipment.
• Ensure that the power button is
depressed fully.
• Ensure that the correct input
source is selected via the Input
Source menu.
• Check the Power Button LED
option under Energy Settings in
OSD Menu
No Video/Power
LED On
No picture or
no brightness
• Increase brightness & contrast
controls via OSD.
• Perform monitor self-test feature
check.
• Check for bent or broken pins in
the video cable connector.
• Run the built-in diagnostics.
• Ensure that the correct input
source is selected via the Input
Source menu.
Missing Pixels
LCD screen has • Cycle power On-Off.
spots
• Pixel that is permanently Off is a
natural defect that can occur in
LCD technology.
• For more information on Dell
Monitor Quality and Pixel Policy,
see Dell Support site at: http://
www.dell.com/support/monitors.
Troubleshooting  53
Stuck-on Pixels
LCD screen has • Cycle power On-Off.
bright spots
• Pixel that is permanently Off is a
natural defect that can occur in
LCD technology.
• For more information on Dell
Monitor Quality and Pixel Policy,
see Dell Support site at: http://
www.dell.com/support/monitors.
Brightness
Problems
Picture too dim • Reset the monitor to Factory
or too bright
Settings.
• Adjust brightness & contrast
controls via OSD.
Safety Related
Issues
Visible signs
of smoke or
sparks
• Do not perform any
troubleshooting steps.
• Contact Dell immediately.
Intermittent
Problems
Monitor
malfunctions
on & off
• Ensure that the video cable
connecting the monitor to the
computer is connected properly
and is secure.
• Reset the monitor to Factory
Settings.
• Perform monitor self-test
feature check to determine if the
intermittent problem occurs in
selftest mode.
Missing Color
Picture missing
color
• Perform monitor self-test feature
check.
• Ensure that the video cable
connecting the monitor to the
computer is connected properly
and is secure.
• Check for bent or broken pins in
the video cable connector.
54  Troubleshooting
Wrong Color
Picture color
not good
• Try different color Preset Modes in
Color Settings OSD.
• Change the Input Color Format to
RGB or YPbPr in the Color Settings
OSD.
• Run the built-in diagnostics.
Image retention
from a static image
left on the monitor
for a long period of
time
Faint shadow
from the
static image
displayed
appears on the
screen
• Use the Power Management
feature to turn Off the monitor
at all times when not in use (for
more information, see Power
Management Modes).
• Alternatively, use a dynamically
changing screensaver.
Troubleshooting  55
Product Specific Problems
Problem
Screen image is
too small
Cause
Solution
Image is
• Check the Aspect Ratio setting in
centered on
Display Settings OSD
screen, but does • Reset the monitor to Factory
not fill entire
Settings.
viewing area
Cannot adjust
OSD does not
the monitor with appear on the
the buttons on
screen
the front panel
• Turn Off the monitor, unplug the
power cord, plug back, and then turn
On the monitor.
No Input Signal
when user
controls are
pressed
• Check the signal source. Ensure the
Computer is not in the power saving
mode by moving the mouse or
pressing any key on the keyboard.
• Check to make sure Video Source
to DisplayPort or Mini DisplayPort or
HDMI is powered and playing video
media.
• Check whether the signal cable is
plugged in properly. Re-plug the
signal cable if necessary.
• Reset the computer or video player.
No picture,
the LED light is
white
The picture does The picture
not fill the entire cannot fill the
screen
height or width
of the screen
• Due to different video formats
(aspect ratio) of DVDs, the monitor
may display in full screen.
• Run the built-in diagnostics.
Unable to see
Post-screen or
Vbios setting
May miss the
post screen or
Vbios setting
during boot up
• Disable sleep mode in monitor and
reboot PC.
• Turn Off the Monitor Sleep in Energy
settings OSD, then reboot PC to
show the Post-screen or Vbios.
Post/BIOS is
observed on
one side of the
screen.
The picture
cannot fill the
whole screen.
• This is expected behavior for some
graphics card. Full screen will be
displayed after graphics card driver is
loaded.
56  Troubleshooting
Troubleshooting the Card Reader
CAUTION: Do not remove the device while reading or writing media.
Doing so may cause loss of data or malfunction in the media.
Problem
Drive letter is
not assigned.
(Windows® XP
only)
Cause
Conflict with
network drive
letter.
Solution
•
–Right-click the My Computer
icon on the desktop.
–– Click on Manage.
–– In the Computer Management
window that appears select
Disk Management.
–– In the list of drives that appear
in the right panel, right-click
the removable drive and then
click Change Drive Letter and
Paths.
–– Select Change, and in the
drop-down box that appears,
specify a drive letter for the
removable drive.
NOTE: While choosing the drive
letter choose one that is not
assigned to the mapped network
drives.
–– Click OK, then click OK once
again in the screen that
appears.
Drive letter is
assigned, but
the media is not
accessible
The media needs
reformatting.
• Right-click the drive in Explorer
and choose Format from the
resulting menu.
Troubleshooting  57
The media has
been ejected
during writing or
erasing.
Displays the error
• Reinsert the media and write or
message, “Error
erase again.
copying file or
• Format the media for writing or
folder.”
erasing the same folder or file
Displays the error
name.
message, “Cannot
write folder (folder
name) or file (file
name),” during
writing, or, “Cannot
remove folder
(folder name) or file
(file name),”. While
erasing, you cannot
write or erase in the
same folder or file
name.
Despite the
disappearance
of the pop-up
window, the
media has been
ejected while
the LED was
blinking.
Although the
pop-up window
disappears during
writing, if you eject
your media while
the LED is still
blinking, then you
cannot complete
your action on the
media.
• Format the media for writing or
erasing the same folder or file
name.
Cannot format
or write on the
media.
Write-protect
switch is enabled.
• Verify that the write-protect
switch of the media is unlocked.
Card reader is
not working
USB interface is not • Check that your monitor is
working.
powered On.
• Reconnect the upstream cable
from your computer to the
monitor.
• Reinsert the media.
• Switch Off and then turn On the
monitor again.
• Reboot the computer.
58  Troubleshooting
Appendix
WARNING: Safety Instructions
For displays with glossy bezels the user should consider the placement of the
display as the bezel may cause disturbing reflections from surrounding light
and bright surfaces.
WARNING: Use of controls, adjustments, or procedures other than those
specified in this documentation may result in exposure to shock, electrical
hazards, and/or mechanical hazards.
For information on safety instructions, see the Product Information Guide.
FCC Notices (U.S. Only) and Other Regulatory
Information
For FCC notices and other regulatory information, see the regulatory
compliance website located at: http://www.dell.com/regulatory_compliance.
Contact Dell
For customers in the United States, call 800-WWW-DELL (800-999-3355).
NOTE: If you do not have an active Internet connection, you can find
contact information on your purchase invoice, packing slip, bill, or Dell
product catalog.
Dell provides several online and telephone-based support and service options.
Availability varies by country and product, and some services may not be
available in your area. To contact Dell for sales, technical support, or customer
service issues:
1.Visit http://www.dell.com/support/.
2. Verify your country or region in the Choose A Country/Region dropdown
menu at the bottom of the page.
3. Click Contact Us on the left side of the page.
4. Select the appropriate service or support link based on your need.
5. Choose the method of contacting Dell that is convenient for you.
Appendix  59
Setting Up Your Monitor Display
Setting the display resolution to 5120 x 2880
(maximum)
For maximum display performance while using the Microsoft Windows
operating systems, set the display resolution to 5120 x 2880 pixels by
performing the following steps:
In Windows XP®:
1. Right-click on the desktop and click Properties.
2. Select the Settings tab.
3. Move the slider-bar to the right by pressing and holding the left-mouse
button and adjust the screen resolution to 5120 x 2880.
4.Click OK.
In Windows Vista®, Windows® 7 and Windows® 8/Windows® 8.1:
1. Right-click on the desktop and click Personalization.
2.Click Change Display Settings.
3. Move the slider-bar to the right by pressing and holding the left-mouse
button and adjust the screen resolution to 5120 x 2880.
4.Click OK.
If you do not see 5120 x 2880 as an option, you may need to update your
graphics driver. Please choose the scenario below that best describes the
computer system you are using, and follow the provided directions:
1: If you have a Dell™ desktop or a Dell™ portable computer with internet
access.
2: If you have non Dell™ desktop, portable computer, or graphic card.
60  Setting Up Your Monitor Display
Font Size Adjustment Guide
At resolution 5120x2880 UP2715K is at 218PPI. It is recommended to enlarge
the desktop icon for easy viewing. Please follow below guide to change font
size to 150% or higher.
Windows 7 & 8
Select “Larger - 150%”
Control Panel > Appearance and Personalization > Display
Windows 8.1
Select “Larger, up to 200%”
Control Panel > Appearance and Personalization > Display
Setting Up Your Monitor Display  61
If you have a Dell™ desktop or a Dell™ portable
computer with internet access
1.
Go to http://www.dell.com/support/, enter your service tag, and download
the latest driver for your graphics card.
2. After installing the drivers for your Graphics Adapter, attempt to set the
resolution to 5120 x 2880 again.
NOTE: If you are unable to set the resolution to 5120 x 2880, please
contact Dell™ to inquire about a Graphics Adapter that supports these
resolutions.
If you have non Dell™ desktop, portable
computer, or graphic card
In Windows XP®:
1. Right-click on the desktop and click Properties.
2. Select the Settings tab.
3.Select Advanced.
4. Identify your graphics controller supplier from the description at the top of
the window (e.g. NVIDIA, ATI, Intel etc.).
5. Refer to the graphic card provider website for updated driver (for example,
http://www.ATI.com OR http://www.NVIDIA.com).
6. After installing the drivers for your Graphics Adapter, attempt to set the
resolution to 5120 x 2880 again.
In Windows Vista®, Windows® 7 or Windows® 8/Windows® 8.1:
1. Right-click on the desktop and click Personalization.
2.Click Change Display Settings.
3.Click Advanced Settings.
4. Identify your graphics controller supplier from the description at the top of
the window (e.g. NVIDIA, ATI, Intel etc.).
5. Refer to the graphic card provider website for updated driver (for example,
http://www.ATI.com OR http://www.NVIDIA.com).
6. After installing the drivers for your Graphics Adapter, attempt to set the
resolution to 5120 x 2880 again.
NOTE: If you are unable to set the resolution to 5120 x 2880, please
contact the manufacturer of your computer or consider purchasing a
graphics adapter that will support the video resolution of 5120 x 2880.
62  Setting Up Your Monitor Display
Procedures for setting up dual monitors in
Windows Vista®, Windows® 7 or Windows® 8/
Windows® 8.1
Content
(a) For Windows Vista®
(b) For Windows® 7
(c) For Windows® 8/Windows® 8.1
(d) Setting Display Styles For Multiple Monitor
(a) For Windows Vista®
Connect the external monitor(s) to your laptop or desktop using a DP cable
and follow any of the below setup method.
Method 1: Using keyboard shortcut “Win+P”
1. Press the Windows logo key + P on your keyboard.
2. While holding down the Windows logo key, press P to toggle between
the display selections.
Method 2: Using the “Personalize”
1. Right-click on the desktop and click Personalize.
2. Click Display Settings.
Setting Up Your Monitor Display  63
3. Click Identify Monitors.
„„ You may need to restart your system and repeat steps 1 to 3 if the
system does not detect the added monitor.
64  Setting Up Your Monitor Display
(b) For Windows® 7
Connect the external monitor(s) to your laptop or desktop using a DP cable
and follow any of the below setup method.
Method 1: Using keyboard shortcut “Win+P”
1. Press the Windows logo key + P on your keyboard.
2. While holding down the Windows logo key, press P to toggle between
the display selections.
Method 2: Using the “Screen Resolution” menu
1. Right-click on the desktop and click Screen resolution.
2.Click Multiple displays to choose a display selection. If you do not see
the additional monitor listed, click Detect.
„„ You may need to restart your system and repeat steps 1 to 2 if the
system does not detect the added monitor.
Setting Up Your Monitor Display  65
(c) For Windows® 8/Windows® 8.1
Connect the external monitor(s) to your laptop or desktop using a video
cable (DP, HDMI etc.) and follow any of the below setup method.
Method 1: Using keyboard shortcut “Win+P”
1. Press the Windows logo key + P on your keyboard.
2. While holding down the Windows logo key, press P to toggle between
the display selections.
Method 2: Using the “Screen Resolution” menu
66  Setting Up Your Monitor Display
1. From the Start screen, select Desktop tile to switch to the Classic
Windows desktop.
2. Right-click on the desktop and click Screen resolution.
3.Click Multiple displays to choose a display selection. If you do not see
the additional monitor listed, click Detect.
Setting Up Your Monitor Display  67
„„ You may need to restart your system and repeat steps 1 to 3 if the
system does not detect the added monitor.
2.DELL UP2715K
68  Setting Up Your Monitor Display
(d) Setting Display Styles For Multiple Monitor
After the external monitor(s) have been set up, users can select the desired
display style from Multiple displays menu: Duplicate, Extend, Show Desktop
On.
NOTE: Please optimize the size of the icons and fonts on multiple monitors
to suit the user preference.
„„ Duplicate these displays: Duplicate the same screen on two monitors
with the same resolution, chosen based on the monitor with a lower
resolution.
(i) For Windows Vista®
[DUPLICATE NOT AVAILABLE]
(ii) For Windows® 7
Setting Up Your Monitor Display  69
(iii) For Windows® 8/Windows® 8.1
„„ Extend these displays: This option is recommended when an external
monitor is connected to a laptop, and each monitor can display different
screen independently to improve user convenience. The relative position
of the screens can be set up here, for example monitor 1 may be set up
to be to the left of monitor 2 or vice versa. This depends on the physical
position of the LCD monitor in relation to the laptop. The horizontal
line displayed on both monitors can be based on the laptop or external
monitor. These are all adjustable options, and all a user need do is drag
the monitor of the main screen to the extended monitor.
70  Setting Up Your Monitor Display
(i) For Windows Vista®
(ii) For Windows® 7
Setting Up Your Monitor Display  71
(iii) For Windows® 8/Windows® 8.1
2.DELL UP2715K
„„ Show desktop only on…: Display the status of a particular monitor.
This option is typically chosen when the laptop is used as a PC so the
user can enjoy a large external monitor. Most current laptops support
mainstream resolutions. As shown in the figure above, the resolution
of the laptop monitor is only 3840 x 2160, but after connecting a 27”
external LCD monitor, users can immediately improve their visual
enjoyment to 5120 x 2880 UHD quality.
72  Setting Up Your Monitor Display
(i) For Windows Vista®
Setting Up Your Monitor Display  73
(ii) For Windows® 7
74  Setting Up Your Monitor Display
(iii) For Windows® 8/Windows® 8.1
2.DELL UP2715K
2.DELL UP2715K
Setting Up Your Monitor Display  75