DELL Inspiron 3442 Owner's manual


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DELL Inspiron 3442 Owner's manual | Manualzz

Inspiron 14

3000 Series

Owner's Manual

Computer Model: Inspiron 14–3442

Regulatory Model: P53G

Regulatory Type: P53G001

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell ™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

2014 - 04

Rev. A00

Contents

Before Working Inside Your Computer.................................... 9

Before You Begin .............................................................................................. 9

Safety Instructions ............................................................................................. 9

Recommended Tools ...................................................................................... 10

After Working Inside Your Computer...................................... 11

Removing the Battery..................................................................12

Procedure .........................................................................................................12

Replacing the Battery.................................................................. 13

Procedure .........................................................................................................13

Removing the Optical Drive.......................................................14

Prerequisites .....................................................................................................14

Procedure .........................................................................................................14

Replacing the Optical Drive....................................................... 16

Procedure .........................................................................................................16

Post-requisites ................................................................................................. 16

Removing the Base Cover...........................................................17

Prerequisites ..................................................................................................... 17

Procedure ......................................................................................................... 17

Replacing the Base Cover...........................................................18

Procedure .........................................................................................................18

Post-requisites ................................................................................................. 18

Removing the Memory Module(s)............................................ 19

Prerequisites .....................................................................................................19

Procedure ........................................................................................................ 20

Replacing the Memory Module(s).............................................21

Procedure .........................................................................................................22

Post-requisites ................................................................................................. 22

Removing the Wireless Card..................................................... 23

Prerequisites .....................................................................................................23

Procedure .........................................................................................................23

Replacing the Wireless Card......................................................25

Procedure .........................................................................................................25

Post-requisites ................................................................................................. 25

Removing the Keyboard............................................................. 26

Prerequisites .....................................................................................................26

Procedure ........................................................................................................ 26

Replacing the Keyboard............................................................. 29

Procedure ........................................................................................................ 29

Post-requisites .................................................................................................29

Folding the Keyboard Cable ............................................................................29

Removing the Hard Drive........................................................... 32

Prerequisites .....................................................................................................32

Procedure .........................................................................................................32

Replacing the Hard Drive........................................................... 35

Procedure .........................................................................................................35

Post-requisites ................................................................................................. 35

Removing the Palm Rest............................................................ 36

Prerequisites .....................................................................................................36

Procedure .........................................................................................................37

Replacing the Palm Rest............................................................. 41

Procedure .........................................................................................................41

Post-requisites ................................................................................................. 41

Removing the Power-Button Board........................................42

Prerequisites .....................................................................................................42

Procedure ........................................................................................................ 42

Replacing the Power-Button Board........................................44

Procedure ........................................................................................................ 44

Post-requisites .................................................................................................44

Removing the Touchpad............................................................ 45

Prerequisites .....................................................................................................45

Procedure ........................................................................................................ 45

Replacing the Touchpad............................................................ 47

Procedure .........................................................................................................47

Post-requisites ................................................................................................. 47

Removing the I/O Board.............................................................49

Prerequisites .................................................................................................... 49

Procedure ........................................................................................................ 49

Replacing the I/O Board..............................................................51

Procedure .........................................................................................................51

Post-requisites ................................................................................................. 51

Removing the Speakers.............................................................. 52

Prerequisites .....................................................................................................52

Procedure .........................................................................................................52

Replacing the Speakers...............................................................54

Procedure ........................................................................................................ 54

Post-requisites .................................................................................................54

Removing the Coin-Cell Battery.............................................. 55

Prerequisites .....................................................................................................55

Procedure .........................................................................................................55

Replacing the Coin-Cell Battery...............................................57

Procedure .........................................................................................................57

Post-requisites ................................................................................................. 57

Removing the Power-Adapter Port......................................... 58

Prerequisites .....................................................................................................58

Procedure ........................................................................................................ 58

Replacing the Power-Adapter Port......................................... 60

Procedure ........................................................................................................ 60

Post-requisites .................................................................................................60

Removing the System Board......................................................61

Prerequisites .....................................................................................................61

Procedure .........................................................................................................61

Replacing the System Board..................................................... 64

Procedure ........................................................................................................ 64

Post-requisites .................................................................................................64

Removing the Heat-Sink Assembly......................................... 65

Prerequisites .....................................................................................................65

Procedure ........................................................................................................ 65

Replacing the Heat-Sink Assembly..........................................67

Procedure .........................................................................................................67

Post-requisites ................................................................................................. 67

Removing the Display Assembly.............................................. 68

Prerequisites .................................................................................................... 68

Procedure ........................................................................................................ 68

Replacing the Display Assembly...............................................70

Procedure ........................................................................................................ 70

Post-requisites ................................................................................................. 70

Removing the Display Bezel.......................................................71

Prerequisites ..................................................................................................... 71

Procedure .........................................................................................................72

Replacing the Display Bezel.......................................................73

Procedure .........................................................................................................73

Post-requisites ................................................................................................. 73

Removing the Display Hinges................................................... 74

Prerequisites .....................................................................................................74

Procedure .........................................................................................................75

Replacing the Display Hinges....................................................76

Procedure .........................................................................................................76

Post-requisites ................................................................................................. 76

Removing the Display Panel...................................................... 77

Prerequisites ..................................................................................................... 77

Procedure .........................................................................................................78

Replacing the Display Panel......................................................80

Procedure ........................................................................................................ 80

Post-requisites .................................................................................................80

Removing the Camera.................................................................81

Prerequisites .....................................................................................................81

Procedure ........................................................................................................ 82

Replacing the Camera.................................................................83

Procedure ........................................................................................................ 83

Post-requisites .................................................................................................83

Flashing the BIOS......................................................................... 84

Before Working Inside Your

Computer

CAUTION: To avoid damaging the components and cards, handle them by their edges and avoid touching pins and contacts.

Before You Begin

1 Save and close all open files and exit all open applications.

2 Shut down your computer.

– Windows 8: Move your mouse pointer to the upper-right or lowerright corner of the screen to open the charms sidebar, and then click or tap Settings → Power → Shut down.

– Windows 7: Click or tap Start → Shut down .

NOTE: If you are using a different operating system, see the documentation of your operating system for shut-down instructions.

3 Disconnect your computer and all attached devices from their electrical outlets.

4 Disconnect all cables such as telephone cables, network cables and so on, from your computer.

5 Disconnect all attached devices and peripherals, such as keyboard, mouse, monitor, and so on, from your computer.

6 Remove any media card and optical disc from your computer, if applicable.

7 After the computer is unplugged, press and hold the power button for 5 seconds to ground the system board.

Safety Instructions

Use the following safety guidelines to protect your computer from potential damage and ensure your personal safety.

WARNING: Before working inside your computer, read the safety information that shipped with your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance.

9

WARNING: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the computer, replace all covers, panels, and screws before connecting to the power source.

CAUTION: To avoid damaging the computer, make sure that the work surface is flat and clean.

CAUTION: To avoid damaging the components and cards, handle them by their edges and avoid touching pins and contacts.

CAUTION: Only a certified service technician is authorized to remove the computer cover and access any of the components inside the computer. See the safety instructions for complete information about safety precautions, working inside your computer, and protecting against electrostatic discharge.

CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate static electricity, which could harm internal components.

CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have connectors with locking tabs or thumb-screws that you must disengage before disconnecting the cable. When disconnecting cables, keep them evenly aligned to avoid bending any connector pins. When connecting cables, make sure that the ports and connectors are correctly oriented and aligned.

CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device.

CAUTION: Press and eject any installed card from the media-card reader.

Recommended Tools

The procedures in this document may require the following tools:

• Philips screwdriver

• Plastic scribe

10

After Working Inside Your

Computer

CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer.

1 Replace all screws and make sure that no stray screws remain inside your computer.

2 Connect any external devices, peripherals, and cables you removed before working on your computer.

3 Replace any media cards, discs, and any other part(s) that you removed before working on your computer.

4 Connect your computer and all attached devices to their electrical outlets.

5 Turn on your computer.

11

Removing the Battery

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Before Working Inside Your Computer . After working inside your

computer, follow the instructions in After Working Inside Your

Computer

. For more safety best practices, see the Regulatory

Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Close the display and turn the computer over.

2 Slide the battery latches to the unlock position. You hear a click sound when the battery is unlocked.

3 Using your fingertips, lift the battery at an angle and remove the battery off the computer base.

1 battery

3 computer base

2 latches (2)

4 Turn the computer over, open the display, and press the power button for five seconds to ground the system board.

12

Replacing the Battery

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Before Working Inside Your Computer . After working inside your

computer, follow the instructions in After Working Inside Your

Computer

. For more safety best practices, see the Regulatory

Compliance home page at dell.com/regulatory_compliance.

Procedure

Slide the tabs on the battery into the slots on the battery bay and snap the battery into place.

13

Removing the Optical Drive

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Before Working Inside Your Computer . After working inside your

computer, follow the instructions in After Working Inside Your

Computer

. For more safety best practices, see the Regulatory

Compliance home page at dell.com/regulatory_compliance.

Prerequisites

Remove the

battery

.

Procedure

1 Remove the screw that secures the optical-drive assembly to the computer base.

2 Using your fingertips, slide the optical-drive assembly out of the opticaldrive bay.

1 optical-drive assembly 2 screw

3 Carefully pull the optical-drive bezel and remove it from the optical drive.

14

4 Remove the screw that secures the optical-drive bracket to the opticaldrive assembly and remove the optical-drive bracket.

1 optical-drive bezel

3 optical-drive bracket

2 optical drive

4 screw

15

Replacing the Optical Drive

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Before Working Inside Your Computer . After working inside your

computer, follow the instructions in After Working Inside Your

Computer

. For more safety best practices, see the Regulatory

Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Align the tabs on the optical-drive bezel with the slots on the optical drive and snap the optical-drive bezel into place.

2 Align the screw hole on the optical-drive bracket with the screw hole on the optical-drive assembly.

3 Replace the screw that secures the optical-drive bracket to the opticaldrive assembly.

4 Slide the optical-drive assembly into the optical-drive bay and align the screw hole on the optical-drive bracket with the screw hole on the computer base.

5 Replace the screw that secures the optical-drive assembly to the computer base.

Post-requisites

Replace the battery

.

16

Removing the Base Cover

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Before Working Inside Your Computer . After working inside your

computer, follow the instructions in After Working Inside Your

Computer

. For more safety best practices, see the Regulatory

Compliance home page at dell.com/regulatory_compliance.

Prerequisites

Remove the

battery

.

Procedure

1 Remove the screw that secures the base cover to the computer base.

2 Slide the base cover to release the tabs on the base cover from the slots on the computer base.

3 Lift the base cover off the computer base.

1 screw 2 base cover

17

Replacing the Base Cover

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Before Working Inside Your Computer . After working inside your

computer, follow the instructions in After Working Inside Your

Computer

. For more safety best practices, see the Regulatory

Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Slide the tabs on the base cover into the slots on the computer base and snap the base cover into place.

2 Replace the screw that secures the base cover to the computer base.

Post-requisites

Replace the battery

.

18

Removing the Memory

Module(s)

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Before Working Inside Your Computer . After working inside your

computer, follow the instructions in After Working Inside Your

Computer

. For more safety best practices, see the Regulatory

Compliance home page at dell.com/regulatory_compliance.

Prerequisites

1 Remove the

battery

.

2 Remove the

base cover .

19

Procedure

1 Use your fingertips to carefully spread apart the securing-clips on each end of the memory-module slot until the memory module pops up.

2 Remove the memory module from the memory-module slot.

20

1 securing clips (2)

3 memory module

2 memory-module slot

Replacing the Memory

Module(s)

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Before Working Inside Your Computer . After working inside your

computer, follow the instructions in After Working Inside Your

Computer

. For more safety best practices, see the Regulatory

Compliance home page at dell.com/regulatory_compliance.

21

Procedure

1 Align the notch on the memory module with the tab on the memorymodule slot.

2 Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place.

NOTE: If you do not hear the click, remove the memory module and reinstall it.

1 securing clips (2)

3 memory module

Post-requisites

1

Replace the base cover

.

2 Replace the battery

.

2 memory-module slot

22

Removing the Wireless Card

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Before Working Inside Your Computer . After working inside your

computer, follow the instructions in After Working Inside Your

Computer

. For more safety best practices, see the Regulatory

Compliance home page at dell.com/regulatory_compliance.

Prerequisites

1 Remove the

battery

.

2 Remove the

base cover .

Procedure

1 Disconnect the antenna cables from the wireless card.

2 Remove the screw that secures the wireless card to the wireless-card slot.

23

3 Slide and remove the wireless card out of the wireless-card slot.

1 antenna cables (2)

3 screw

2 wireless card

24

Replacing the Wireless Card

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Before Working Inside Your Computer . After working inside your

computer, follow the instructions in After Working Inside Your

Computer

. For more safety best practices, see the Regulatory

Compliance home page at dell.com/regulatory_compliance.

Procedure

CAUTION: To avoid damage to the wireless card, do not place any cables under it.

1 Align the notch on the wireless card with the tab on the wireless-card slot.

2 Insert the wireless card into the wireless-card slot.

3 Replace the screw that secures the wireless card to the wireless-card slot.

4 Connect the antenna cables to the wireless card.

The following table provides the antenna-cable color scheme for the wireless card supported by your computer.

Connectors on the wireless card Antenna-cable color

Main (white triangle) white

Auxiliary (black triangle) black

Post-requisites

1

Replace the base cover

.

2 Replace the battery

.

25

Removing the Keyboard

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Before Working Inside Your Computer . After working inside your

computer, follow the instructions in After Working Inside Your

Computer

. For more safety best practices, see the Regulatory

Compliance home page at dell.com/regulatory_compliance.

Prerequisites

Remove the

battery

.

Procedure

1 Turn the computer over and, open the display.

2 Using a plastic scribe, pry the keyboard out by pressing the securing-clips starting from the middle securing-clip.

26

3 Slide the keyboard up to release it from the tabs on the palm rest.

1 plastic scribe

3 keyboard

2

4 securing clips (5) tabs (5)

4 Turn the keyboard over and place it on the palm rest.

27

5 Lift the latch and disconnect the keyboard cable from the system board.

1 keyboard

3 latch

6 Lift the keyboard off the palm rest.

2 keyboard cable

28

Replacing the Keyboard

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Before Working Inside Your Computer . After working inside your

computer, follow the instructions in After Working Inside Your

Computer

. For more safety best practices, see the Regulatory

Compliance home page at dell.com/regulatory_compliance.

Procedure

NOTE: If you are installing a new keyboard, fold the cables the same way

they are folded on the old keyboard. For more information, see “ Folding the Keyboard Cable ”.

1 Slide the keyboard cable into the connector and press down on the latch to secure the cable.

2 Turn over the keyboard.

3 Slide the tabs on the keyboard into the slots on the palm rest and snap the keyboard into place.

Post-requisites

Replace the battery

.

Folding the Keyboard Cable

CAUTION: Do not apply excess pressure while folding the cable.

29

The cables on the keyboard are not folded when you receive a replacement keyboard. Follow these instructions to fold the cables on the replacement keyboard the same way they are folded on the old keyboard.

1 Place the keyboard on a flat and clean surface.

1 keyboard cable 2 keyboard

2 Gently fold the keyboard cable with the end aligned with the fold line as shown in the image.

30

1 keyboard cable 2 fold line

1 keyboard cable 2 keyboard

31

Removing the Hard Drive

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Before Working Inside Your Computer . After working inside your

computer, follow the instructions in After Working Inside Your

Computer

. For more safety best practices, see the Regulatory

Compliance home page at dell.com/regulatory_compliance.

CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.

CAUTION: To avoid data loss, do not remove the hard drive while the computer is in Sleep or On state.

Prerequisites

1 Remove the

battery

.

2 Remove the

base cover .

Procedure

1 Remove the screw that secures the hard-drive assembly to the computer base.

2 Slide the hard-drive assembly towards the side of the computer to disconnect the hard-drive assembly from its connector on the system board.

32

3 Using the pull-tab, lift and slide the hard-drive assembly out of the tabs on the computer base.

1 screw 2 hard-drive

4 Remove the screws that secure the hard-drive bracket to the hard drive.

5 Using the pull-tab, lift the hard-drive bracket off the hard drive.

33

6 Peel off the Mylar sheet from the hard drive.

1 hard-drive bracket

3 screws (2)

2 pull-tab

4 mylar sheet

34

Replacing the Hard Drive

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Before Working Inside Your Computer . After working inside your

computer, follow the instructions in After Working Inside Your

Computer

. For more safety best practices, see the Regulatory

Compliance home page at dell.com/regulatory_compliance.

CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.

Procedure

1 Adhere the Mylar sheet on the hard drive.

2 Align the screw holes on the hard-drive bracket with the screw holes on the hard drive.

3 Replace the screws that secure the hard-drive bracket to the hard drive.

4 Slide the hard-drive assembly under the tabs on the computer base and place the hard-drive assembly in the computer base.

5 Replace the screw that secures the hard-drive assembly to the computer base.

Post-requisites

1

Replace the base cover

.

2 Replace the battery

.

35

Removing the Palm Rest

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Before Working Inside Your Computer . After working inside your

computer, follow the instructions in After Working Inside Your

Computer

. For more safety best practices, see the Regulatory

Compliance home page at dell.com/regulatory_compliance.

Prerequisites

1 Remove the

battery

.

2 Remove the

base cover .

3 Remove the

hard drive

.

4 Remove the

keyboard

.

36

Procedure

1 Turn the computer over and open the display as far as possible.

2 Remove the screws that secure the palm rest to the computer base.

1 screws (3)

3 Remove the tape covering the power-button cable.

37

4 Lift the latches and, using the pull-tabs, disconnect the power-button cable and the touchpad cable from the system board.

1 power-button cable 2 touchpad cable

5 Close the display and turn the computer over.

38

6 Remove the screws that secure the palm rest to the computer base.

1 screws (8) 2 computer base

7 Using a plastic scribe, release the tabs on the palm rest from the slots on the computer base.

1 plastic scribe

3 computer base

2 palm rest

8 Turn the computer over and open the display as far as possible.

39

9 Lift the palm rest from the bottom edge and away from the computer base.

1 palm rest

10 Follow the procedure from step 2 to step 5 in “Removing the

Power-

Button Board

”.

11 Follow the procedure from step 2 to step 3 in “Removing the

Touchpad

”.

40

Replacing the Palm Rest

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Before Working Inside Your Computer . After working inside your

computer, follow the instructions in After Working Inside Your

Computer

. For more safety best practices, see the Regulatory

Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Follow the procedure from step 1 to step 3 in “Replacing the

Touchpad

”.

2 Follow the procedure from step 1 to step 4 in “Replacing the Power-

Button Board

”.

3 Align the palm rest over the computer base.

4 Press down on the edges of the palm rest to snap it into place.

5 Replace the screws that secure the palm rest to the computer base.

6 Slide the touchpad cable and the power-button cable into the connectors on the system board and press down on the latches to secure the cables.

7 Adhere the tape back on the power-button cable.

8 Close the display and turn the computer over.

9 Replace the screws that secure the palm rest to the computer base.

Post-requisites

1

Replace the hard drive .

2 Replace the base cover

.

3 Replace the keyboard

.

4 Replace the battery

.

41

Removing the Power-Button

Board

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Before Working Inside Your Computer . After working inside your

computer, follow the instructions in After Working Inside Your

Computer

. For more safety best practices, see the Regulatory

Compliance home page at dell.com/regulatory_compliance.

Prerequisites

1 Remove the

battery

.

2 Remove the

base cover .

3 Remove the

keyboard

.

4 Remove the

memory module(s)

.

5 Remove the

wireless card .

6 Remove the

hard drive

.

Procedure

1 Follow the procedure from step 1 to step 7 in “Removing the

Palm Rest ”.

2 Peel the tape from the power-button board.

3 Remove the screw that secures the power-button board to the palm rest.

4 Note the power-button cable routing and peel the cable from the palm rest.

42

5 Lift the power-button board along with the cable off the palm rest.

1 power-button board

3 screw

2 tape

4 power-button cable

43

Replacing the Power-Button

Board

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Before Working Inside Your Computer . After working inside your

computer, follow the instructions in After Working Inside Your

Computer

. For more safety best practices, see the Regulatory

Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Route the power-button cable through the routing guides on the palm rest.

2 Align the screw hole on the power-button board with the screw hole on the palm rest.

3 Replace the screw that secures the power-button board to the palm rest.

4 Adhere the tape to the power-button board.

5 Follow the procedure from step 3 to step 9 in “Replacing the

Palm Rest

”.

Post-requisites

1

Replace the hard drive .

2 Replace the wireless card

.

3 Replace the memory module(s)

.

4 Replace the keyboard

.

5 Replace the base cover

.

6 Replace the battery

.

44

Removing the Touchpad

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Before Working Inside Your Computer . After working inside your

computer, follow the instructions in After Working Inside Your

Computer

. For more safety best practices, see the Regulatory

Compliance home page at dell.com/regulatory_compliance.

Prerequisites

1 Remove the

battery

.

2 Remove the

base cover .

3 Remove the

memory module(s)

.

4 Remove the

wireless card .

5 Remove the

hard drive

.

6 Remove the

keyboard

.

Procedure

1 Follow the procedure from step 1 to step 7 in “Removing the

Palm Rest ”.

2 Remove the screws that secure the touchpad to the palm rest.

45

3 Slide and remove the touchpad out of its slot on the palm rest.

1 touchpad 2 screws (2)

46

Replacing the Touchpad

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Before Working Inside Your Computer . After working inside your

computer, follow the instructions in After Working Inside Your

Computer

. For more safety best practices, see the Regulatory

Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Slide and replace the touchpad into its slot on the palm rest.

2 Align the screw holes on the touchpad with the screw holes on the palm rest.

3 Replace the screws that secure the touchpad to the palm rest.

4 Follow the procedure from step 3 to step 9 in “Replacing the

Palm Rest

”.

1 touchpad

Post-requisites

1

Replace the hard drive .

2 Replace the wireless card

.

3 Replace the memory module(s)

.

4 Replace the base cover

.

2 screws (2)

47

5 Replace the keyboard

.

6 Replace the battery

.

48

Removing the I/O Board

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Before Working Inside Your Computer . After working inside your

computer, follow the instructions in After Working Inside Your

Computer

. For more safety best practices, see the Regulatory

Compliance home page at dell.com/regulatory_compliance.

Prerequisites

1 Remove the

battery

.

2 Remove the

base cover .

3 Remove the

memory module(s)

.

4 Remove the

wireless card .

5 Remove the

hard drive

.

6 Remove the

keyboard

.

7 Remove the

palm rest

.

Procedure

1 Lift the I/O board from the computer base and turn it over.

2 Lift the latch and, using the pull-tab, disconnect the I/O-board cable from the I/O board.

49

3 Lift the I/O board away from the computer base.

50

1 system board

3 I/O board

2 I/O-board cable

Replacing the I/O Board

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Before Working Inside Your Computer . After working inside your

computer, follow the instructions in After Working Inside Your

Computer

. For more safety best practices, see the Regulatory

Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Slide the I/O-board cable into the I/O-board cable connector and press down on the latch to secure the cable.

2 Turn over the I/O board and use the alignment post on the computer base to place the I/O board in position.

Post-requisites

1

Replace the palm rest

.

2 Replace the hard drive .

3 Replace the wireless card

.

4 Replace the memory module(s)

.

5 Replace the base cover

.

6 Replace the keyboard

.

7

Replace the battery

.

51

Removing the Speakers

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Before Working Inside Your Computer . After working inside your

computer, follow the instructions in After Working Inside Your

Computer

. For more safety best practices, see the Regulatory

Compliance home page at dell.com/regulatory_compliance.

Prerequisites

1 Remove the

battery

.

2 Remove the

base cover .

3 Remove the

memory module(s)

.

4 Remove the

wireless card .

5 Remove the

hard drive

.

6 Remove the

keyboard

.

7 Remove the

palm rest

.

8 Remove the

I/O board .

Procedure

1 Disconnect the speaker cable from the system board.

2 Note the speaker-cable routing and remove the cable from the routing guides.

52

3 Lift the speakers, along with the speaker cable, off the computer base.

1 speakers (2) 2 speaker cable

53

Replacing the Speakers

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Before Working Inside Your Computer . After working inside your

computer, follow the instructions in After Working Inside Your

Computer

. For more safety best practices, see the Regulatory

Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Using the alignment posts on the computer base, place the speakers on the computer base.

2 Route the speaker cable through the routing guides on the computer base.

3 Connect the speaker cable to the system board.

Post-requisites

1

Replace the I/O board

.

2 Replace the palm rest

.

3 Replace the hard drive .

4 Replace the wireless card

.

5 Replace the memory module(s)

.

6 Replace the base cover

.

7

Replace the keyboard

.

8 Replace the battery

.

54

Removing the Coin-Cell

Battery

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Before Working Inside Your Computer . After working inside your

computer, follow the instructions in After Working Inside Your

Computer

. For more safety best practices, see the Regulatory

Compliance home page at dell.com/regulatory_compliance.

CAUTION: Removing the coin-cell battery resets the BIOS settings to default. It is recommended that you note the BIOS settings before removing the coin-cell battery.

Prerequisites

1 Remove the

battery .

2 Remove the

base cover .

3 Remove the

memory module(s) .

4 Remove the

wireless card .

5 Remove the

hard drive

.

6 Remove the

keyboard

.

7 Remove the

palm rest

.

Procedure

Using a plastic scribe, gently pry out the coin-cell battery out of the battery socket on the system board.

55

1

3 system board coin-cell battery

2

4 battery socket plastic scribe

56

Replacing the Coin-Cell

Battery

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Before Working Inside Your Computer . After working inside your

computer, follow the instructions in After Working Inside Your

Computer

. For more safety best practices, see the Regulatory

Compliance home page at dell.com/regulatory_compliance.

Procedure

With the positive-side facing up, snap the coin-cell battery into the battery socket on the system board.

Post-requisites

1

Replace the palm rest

.

2 Replace the hard drive .

3 Replace the wireless card

.

4 Replace the memory module(s)

.

5 Replace the base cover

.

6 Replace the keyboard

.

7

Replace the battery

.

57

Removing the Power-Adapter

Port

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Before Working Inside Your Computer . After working inside your

computer, follow the instructions in After Working Inside Your

Computer

. For more safety best practices, see the Regulatory

Compliance home page at dell.com/regulatory_compliance.

Prerequisites

1 Remove the

battery

.

2 Remove the

base cover .

3 Remove the

memory module(s)

.

4 Remove the

wireless card .

5 Remove the

hard drive

.

6 Remove the

keyboard

.

7 Remove the

palm rest

.

Procedure

1 Disconnect the power-adapter-port cable from the system board.

2 Note the power-adapter-port cable routing and remove it from the routing guides on the computer base.

58

3 Lift the power-adapter port, along with its cable, off the computer base.

1 power-adapter port cable 2 power-adapter port

59

Replacing the Power-Adapter

Port

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Before Working Inside Your Computer . After working inside your

computer, follow the instructions in After Working Inside Your

Computer

. For more safety best practices, see the Regulatory

Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Slide the power-adapter port into position.

2 Route the power-adapter-port cable through the routing guides on the computer base.

3 Connect the power-adapter-port cable to the system board.

Post-requisites

1

Replace the palm rest

.

2 Replace the hard drive .

3 Replace the wireless card

.

4 Replace the memory module(s)

.

5 Replace the base cover

.

6 Replace the keyboard

.

7

Replace the battery

.

60

Removing the System Board

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Before Working Inside Your Computer . After working inside your

computer, follow the instructions in After Working Inside Your

Computer

. For more safety best practices, see the Regulatory

Compliance home page at dell.com/regulatory_compliance.

NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the system setup after you replace the system board.

NOTE: Replacing the system board removes any changes you have made to the BIOS using System Setup. You must make the desired changes again after you replace the system board.

NOTE: Before disconnecting the cables from the system board, note the location of the connectors so that you can reconnect them correctly after you replace the system board.

Prerequisites

1 Remove the

battery

.

2 Remove the

optical drive

.

3 Remove the

base cover .

4 Remove the

memory module(s) .

5 Remove the

wireless card .

6 Remove the

hard drive

.

7 Remove the

keyboard

.

8 Remove the

palm rest

.

Procedure

1 Peel the tape that secures the display cable to the connector on the system board.

2 Lift the latch and, using the pull-tab, disconnect the display cable from the connector on the system board.

3 Peel the display cable from the fan.

4 Lift the latch and, using the pull-tab, disconnect the I/O-board cable from the connector on the system board.

61

5 Disconnect the power-adapter-port cable and speaker cable from the connector on the system board.

1 power-adapter port cable

3 display cable

5 I/O-board cable

2

4 power-adapter port speaker cable

6 Remove the screws that secure the system board to the computer base.

62

7 Lift the system board off the computer base.

1 system board 2 screws (2)

63

Replacing the System Board

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Before Working Inside Your Computer . After working inside your

computer, follow the instructions in After Working Inside Your

Computer

. For more safety best practices, see the Regulatory

Compliance home page at dell.com/regulatory_compliance.

NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the system setup after you replace the system board.

Procedure

1 Align the screw holes on the system board with the screw holes on the computer base.

2 Replace the screws that secure the system board to the computer base.

3 Connect the power-adapter-port cable and speaker cable to the connectors on the system board.

4 Slide the I/O-board cable into the connector on the system board and press down on the latch to secure the cable.

5 Adhere the display cable to the fan.

6 Slide the display cable into the connector on the system board and press down on the latch to secure the cable.

7 Adhere the tape that secures the display cable to the system board.

Post-requisites

1

Replace the palm rest

.

2 Replace the hard drive .

3 Replace the wireless card

.

4 Replace the memory module(s)

.

5 Replace the base cover

.

6 Replace the keyboard

.

7

Replace the optical drive .

8 Replace the battery

.

64

Removing the Heat-Sink

Assembly

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Before Working Inside Your Computer . After working inside your

computer, follow the instructions in After Working Inside Your

Computer

. For more safety best practices, see the Regulatory

Compliance home page at dell.com/regulatory_compliance.

WARNING: The heat sink may become hot during normal operation.

Allow sufficient time for the heat sink to cool before you touch it.

CAUTION: To ensure maximum cooling for the processor, do not touch the heat transfer areas on the heat sink. The oils in your skin can reduce the heat transfer capability of the thermal grease.

Prerequisites

1 Remove the

battery

.

2 Remove the

optical drive

.

3 Remove the

base cover .

4 Remove the

memory module(s) .

5 Remove the

wireless card .

6 Remove the

hard drive

.

7 Remove the

keyboard

.

8 Remove the

palm rest

.

9 Remove the

system board .

Procedure

NOTE: The appearance of the heat-sink assembly on your system may differ from the image below.

1 Turn the system board over and place it on a flat surface.

2 Disconnect the fan cable from the system board.

3 In sequential order (indicated on the heat-sink), loosen the captive screws that secure the heat-sink assembly to the system board.

65

4 Lift the heat-sink assembly off the system board.

1 fan cable

3 captive screws (5)

2 system board

4 heat-sink assembly

66

Replacing the Heat-Sink

Assembly

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Before Working Inside Your Computer . After working inside your

computer, follow the instructions in After Working Inside Your

Computer

. For more safety best practices, see the Regulatory

Compliance home page at dell.com/regulatory_compliance.

CAUTION: Incorrect alignment of the heat sink can cause damage to the system board and processor.

Procedure

1 Align the screw holes on the heat-sink assembly with the screw holes on the system board.

2 In sequential order (indicated on the heat-sink), tighten the captive screws that secure the heat-sink assembly to the system board.

3 Connect the fan cable to the system board.

Post-requisites

1

Replace the system board

.

2 Replace the palm rest

.

3 Replace the hard drive .

4 Replace the wireless card

.

5 Replace the memory module(s)

.

6 Replace the base cover

.

7

Replace the keyboard

.

8 Replace the optical drive .

9 Replace the battery

.

67

Removing the Display

Assembly

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Before Working Inside Your Computer . After working inside your

computer, follow the instructions in After Working Inside Your

Computer

. For more safety best practices, see the Regulatory

Compliance home page at dell.com/regulatory_compliance.

Prerequisites

1 Remove the

battery

.

2 Remove the

optical drive

.

3 Remove the

base cover .

4 Remove the

memory module(s)

.

5 Remove the

wireless card .

6 Remove the

hard drive

.

7 Remove the

keyboard

.

8 Remove the

palm rest

.

9 Remove the

system board .

Procedure

1 Note the antenna cable routing and remove the cable from its routing guides.

2 Remove the screws that secure the display assembly to the computer base.

68

3 Lift the display assembly off the computer base.

1 display assembly

3 antenna cable

2 screws (4)

4 computer base

69

Replacing the Display

Assembly

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Before Working Inside Your Computer . After working inside your

computer, follow the instructions in After Working Inside Your

Computer

. For more safety best practices, see the Regulatory

Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Place the display assembly on the computer base and align the screw holes on the display assembly with the screw holes on the computer base.

2 Replace the screws that secure the display assembly to the computer base.

3 Route the antenna cable through the routing guides on the computer base.

Post-requisites

1

Replace the system board

.

2 Replace the palm rest

.

3 Replace the hard drive .

4 Replace the wireless card

.

5 Replace the memory module(s)

.

6 Replace the base cover

.

7

Replace the keyboard

.

8 Replace the optical drive .

9 Replace the battery

.

70

Removing the Display Bezel

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Before Working Inside Your Computer . After working inside your

computer, follow the instructions in After Working Inside Your

Computer

. For more safety best practices, see the Regulatory

Compliance home page at dell.com/regulatory_compliance.

Prerequisites

1 Remove the

battery

.

2 Remove the

optical drive

.

3 Remove the

base cover .

4 Remove the

memory module(s)

.

5 Remove the

wireless card .

6 Remove the

hard drive

.

7 Remove the

keyboard

.

8 Remove the

palm rest

.

9 Remove the

system board .

10 Remove the

display assembly .

71

Procedure

1 Using your fingertips, carefully pry up the inside edge of the display bezel.

2 Remove the display bezel off the display back-cover.

1 display bezel 2 display back-cover

72

Replacing the Display Bezel

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Before Working Inside Your Computer . After working inside your

computer, follow the instructions in After Working Inside Your

Computer

. For more safety best practices, see the Regulatory

Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Align the display bezel with the display back-cover, and gently snap the display bezel into place.

2 Align the hinge covers with the hinges on the display assembly and snap the hinge covers into place.

Post-requisites

1

Replace the display assembly .

2 Replace the system board

.

3 Replace the palm rest

.

4 Replace the hard drive .

5 Replace the wireless card

.

6 Replace the memory module(s)

.

7

Replace the base cover

.

8 Replace the keyboard

.

9 Replace the optical drive .

10 Replace the battery

.

73

Removing the Display Hinges

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Before Working Inside Your Computer . After working inside your

computer, follow the instructions in After Working Inside Your

Computer

. For more safety best practices, see the Regulatory

Compliance home page at dell.com/regulatory_compliance.

Prerequisites

1 Remove the

battery

.

2 Remove the

optical drive

.

3 Remove the

base cover .

4 Remove the

memory module(s)

.

5 Remove the

wireless card .

6 Remove the

hard drive

.

7 Remove the

keyboard

.

8 Remove the

palm rest

.

9 Remove the

system board .

10 Remove the

display assembly .

11 Remove the

display bezel .

74

Procedure

1 Remove the screws that secure the display hinges to the display backcover.

2 Lift the display hinges off the display back-cover.

1 display back-cover

3 screws (8)

2 display hinges (2)

75

Replacing the Display Hinges

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Before Working Inside Your Computer . After working inside your

computer, follow the instructions in After Working Inside Your

Computer

. For more safety best practices, see the Regulatory

Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Align the screw holes on the display hinges with the screw holes on the display back-cover.

2 Replace the screws that secure the display hinges to the display backcover.

Post-requisites

1

Replace the display bezel

.

2 Replace the display assembly .

3 Replace the system board

.

4 Replace the palm rest

.

5 Replace the hard drive .

6 Replace the wireless card

.

7

Replace the memory module(s)

.

8 Replace the base cover

.

9 Replace the keyboard

.

10 Replace the optical drive .

11 Replace the battery

.

76

Removing the Display Panel

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Before Working Inside Your Computer . After working inside your

computer, follow the instructions in After Working Inside Your

Computer

. For more safety best practices, see the Regulatory

Compliance home page at dell.com/regulatory_compliance.

Prerequisites

1 Remove the

battery

.

2 Remove the

optical drive

.

3 Remove the

base cover .

4 Remove the

memory module(s)

.

5 Remove the

wireless card .

6 Remove the

hard drive

.

7 Remove the

keyboard

.

8 Remove the

palm rest

.

9 Remove the

system board .

10 Remove the

display assembly .

11 Remove the

display bezel .

12 Remove the

display hinges

.

77

Procedure

1 Remove the screws that secure the display panel to the display backcover.

2 Gently lift the display panel and turn it over.

1 display panel 2 screws (4)

3 Peel the tape adhered over the display cable.

78

4 Disconnect the display cable from the display-panel cable connector.

1 display panel

3 display cable

2 display back-cover

5 Lift the display panel away from the display back-cover.

79

Replacing the Display Panel

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Before Working Inside Your Computer . After working inside your

computer, follow the instructions in After Working Inside Your

Computer

. For more safety best practices, see the Regulatory

Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Connect the display cable to the display-panel connector.

2 Adhere the tape that secures the display cable.

3 Gently place the display panel on the display back-cover and align the screw holes on the display panel with the screw holes on the display back-cover.

4 Replace the screws that secure the display panel to the display backcover.

Post-requisites

1

Replace the display hinges .

2 Replace the display bezel

.

3 Replace the display assembly .

4 Replace the system board

.

5 Replace the palm rest

.

6 Replace the hard drive .

7

Replace the wireless card

.

8 Replace the memory module(s)

.

9 Replace the base cover

.

10 Replace the keyboard

.

11 Replace the optical drive .

12 Replace the battery

.

80

Removing the Camera

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Before Working Inside Your Computer . After working inside your

computer, follow the instructions in After Working Inside Your

Computer

. For more safety best practices, see the Regulatory

Compliance home page at dell.com/regulatory_compliance.

Prerequisites

1 Remove the

battery

.

2 Remove the

optical drive

.

3 Remove the

base cover .

4 Remove the

memory module(s)

.

5 Remove the

wireless card .

6 Remove the

hard drive

.

7 Remove the

keyboard

.

8 Remove the

palm rest

.

9 Remove the

system board .

10 Remove the

display assembly .

11 Remove the

display bezel .

81

Procedure

1 Disconnect the camera cable from the camera.

2 Lift the camera off the display back-cover.

1 camera 2 camera cable

82

Replacing the Camera

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Before Working Inside Your Computer . After working inside your

computer, follow the instructions in After Working Inside Your

Computer

. For more safety best practices, see the Regulatory

Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Using the alignment post, place the camera on the display back-cover.

2 Connect the camera cable to the camera connector.

Post-requisites

1

Replace the display bezel

.

2 Replace the display assembly .

3 Replace the system board

.

4 Replace the palm rest

.

5 Replace the hard drive .

6 Replace the wireless card

.

7

Replace the memory module(s)

.

8 Replace the base cover

.

9 Replace the keyboard

.

10 Replace the optical drive .

11 Replace the battery

.

83

Flashing the BIOS

You may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS:

1 Turn on the computer.

2 Go to dell.com/support.

3 If you have your computer's Service Tag, type your computer's Service

Tag and click Submit.

If you do not have your computer's Service Tag, click Detect My Product to allow automatic detection of the Service Tag.

NOTE: If the Service Tag cannot be detected automatically, select your product under the product categories.

4 Click Get Drivers and Downloads.

5 Click View All Drivers.

6 In the Operating System drop-down, select the operating system installed on your computer.

7 Click BIOS.

8 Click Download File to download the latest version of the BIOS for your computer.

9 On the next page, select Single-file download and click Continue.

10 Save the file and once the download is complete, navigate to the folder where you saved the BIOS update file.

11 Double-click the BIOS update file icon and follow the instructions on the screen.

84

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Key Features

  • Laptop Clamshell Black
  • Intel® Core™ i3 i3-4005U 1.7 GHz
  • 35.6 cm (14") HD 1366 x 768 pixels LED backlight 16:9
  • 4 GB DDR3L-SDRAM 1600 MHz 1 x 4 GB
  • 1 TB HDD DVD Super Multi
  • Intel® HD Graphics 4400
  • Ethernet LAN 10,100 Mbit/s Bluetooth
  • Lithium-Ion (Li-Ion) 40 Wh 65 W
  • Windows 10 Home 64-bit

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