Fridge-freezer
KIL72.. / KIL82..
en
User manual
en Table of Contents
Safety and warning information ............ 3
Information concerning disposal .......... 5
Scope of delivery .................................... 6
Room temperature, ventilation and
cavity depth .............................................. 6
Installation location ................................. 7
Connecting the appliance ..................... 7
Getting to know your appliance ........... 8
Switching the appliance on ................... 8
Setting the temperature ......................... 9
Alarm function ......................................... 9
Super function ...................................... 10
Usable capacity .................................... 10
Refrigerator compartment .................. 10
The freezer compartment ................... 11
Max. freezing capacity ........................ 12
Freezing and storing food ..................
Freezing fresh food .............................
Thawing frozen food ............................
Interior fittings .......................................
Sticker “OK” ..........................................
Switching off and disconnecting
the appliance ........................................
Defrosting ..............................................
Cleaning the appliance .......................
Odours ...................................................
Light (LED) ............................................
Tips for saving energy ........................
Operating noises .................................
Eliminating minor faults yourself .......
Appliance self-test ...............................
Customer service .................................
12
12
13
13
14
14
14
15
16
16
17
17
18
19
20
en
enTable of ContentsenI struction for Use
Safety and warning
information
Before you switch ON the
appliance
Please read the operating and
installation instructions carefully!
They contain important
information on how to install,
use and maintain the appliance.
The manufacturer is not liable if
you fail to comply with the
instructions and warnings.
Retain all documents for
subsequent use or for the next
owner.
Technical safety
This appliance contains a small
quantity of environmentallyfriendly but flammable R600a
refrigerant. Ensure that
the tubing of the refrigerant
circuit is not damaged during
transportation and installation.
Leaking refrigerant may cause
eye injuries or ignite.
If damage has occurred
■ Keep naked flames and/or
ignition sources away from the
appliance,
■ thoroughly ventilate the room
for several minutes,
switch off the appliance and
pull out the mains plug,
■ inform customer service.
The more refrigerant an
appliance contains, the larger
the room must be in which the
appliance is situated. Leaking
refrigerant can form a
flammable gas-air mixture in
rooms which are too small.
The room must be at least 1 m³
per 8 g of refrigerant. The
amount of refrigerant in your
appliance is indicated on the
rating plate inside the appliance.
If the power cord of this
appliance is damaged, it must
be replaced by the
manufacturer, customer service
or a similarly qualified person.
Improper installations
and repairs may put the user
at considerable risk.
Repairs may be performed by
the manufacturer, customer
service or a similarly qualified
person only.
Only original parts supplied by
the manufacturer may be used.
The manufacturer guarantees
that only these parts satisfy the
safety requirements.
A extension cable may be
purchased from customer
service only.
■
3
en
Important information when
using the appliance
■
■
■
■
■
■
■
4
Never use electrical
appliances inside the
appliance (e.g. heater, electric
ice maker, etc.). Explosion
hazard!
Never defrost or clean the
appliance with a steam
cleaner! The steam may
penetrate electrical parts and
cause a short-circuit. Risk
of electric shock!
Do not use pointed or sharpedged implements to remove
frost or layers of ice. You
could damage the refrigerant
tubes. Leaking refrigerant may
cause eye injuries or ignite.
Do not store products which
contain flammable propellants
(e.g. spray cans) or explosive
substances in the appliance.
Explosion hazard!
Do not stand on or lean
heavily against base
of appliance, drawers
or doors, etc
For defrosting and cleaning,
pull the mains plug out or
switch off the fuse. Do not pull
out the mains plug by tugging
on the power cord.
Store high-percentage alcohol
tightly closed and standing up.
■
■
■
Keep plastic parts and the
door seal free of oil and
grease. Otherwise, parts and
door seal will become
porous.
Never cover or block the
ventilation openings of the
appliance!
Avoiding placing children
and vulnerable people at
risk:
At risk are children, people
who have limited physical,
mental or sensory abilities, as
well as people who have
inadequate knowledge
concerning safe operation of
the appliance.
Ensure that children and
vulnerable people have
understood the hazards.
A person responsible for
safety must supervise or
instruct children and
vulnerable people who are
using the appliance.
Only children from 8 years
and above may use the
appliance.
Supervise children who are
cleaning and maintaining the
appliance.
Never allow children to play
with the appliance.
en
■
■
■
Do not store bottled or
canned drinks (especially
carbonated drinks) in the
freezer compartment. Bottles
and cans may burst!
Never put frozen food straight
from the freezer compartment
into your mouth.
Risk of low-temperature burns!
Avoid prolonged touching of
frozen food, ice or the
evaporator pipes, etc.
Risk of low-temperature burns!
Children in the household
■
■
■
Keep children away from
packaging and its parts.
Danger of suffocation from
folding cartons and plastic
film!
Do not allow children to play
with the appliance!
If the appliance features a
lock:
keep the key out of the reach
of children!
General regulations
The appliance is suitable
for refrigerating and freezing
food,
■ for making ice.
This appliance is intended for
use in the home and the home
environment.
■
The appliance is suppressed
according to EU Directive
2004/108/EC.
The refrigeration circuit has
been checked for leaks.
This product complies with
the relevant safety regulations
for electrical appliances
(EN 60335-2-24).
Information concerning
disposal
* Disposal of packaging
The packaging protects your appliance
from damage during transit. All utilised
materials are environmentally safe and
recyclable. Please help us by disposing
of the packaging in an environmentally
friendly manner.
Please ask your dealer or inquire at your
local authority about current means of
disposal.
* Disposal of your old
appliance
Old appliances are not worthless
rubbish! Valuable raw materials can be
reclaimed by recycling old appliances.
This appliance is labelled in
accordance with European
Directive 2012/19/EU concerning
used electrical and electronic
appliances (waste electrical and
electronic equipment - WEEE).
The guideline determines the
framework for the return and
recycling of used appliances as
applicable throughout the EU.
5
en
m Warning
Redundant appliances
1. Pull out the mains plug.
2. Cut off the power cord and discard
with the mains plug.
3. Do not take out the trays
and receptacles: children are
therefore prevented from climbing in!
4. Do not allow children to play with
the appliance once it has spent its
useful life. Danger of suffocation!
Refrigerators contain refrigerant
and gases in the insulation. Refrigerant
and gases must be disposed
of professionally. Ensure that tubing
of the refrigerant circuit is not damaged
prior to proper disposal.
Scope of delivery
After unpacking all parts, check for any
damage in transit.
If you have any complaints, please
contact the dealer from whom you
purchased the appliance or our
customer service.
The delivery consists of the following
parts:
■ Built-in appliance
■ Interior fittings (depending on model)
■ Bag containing installation materials
■ Operating instructions
■ Installation manual
■ Customer service booklet
■ Warranty enclosure
■ Information on the energy
consumption and noises
6
Room temperature,
ventilation and cavity
depth
Ambient temperature
The appliance is designed for a specific
climate class. Depending on the climate
class, the appliance can be operated at
the following temperatures.
The climate class can be found on
the rating plate. Fig. 0
Climate class
SN
N
ST
T
Permitted ambient temperature
+10 °C to 32 °C
+16 °C to 32 °C
+16 °C to 38 °C
+16 °C to 43 °C
Note
The appliance is fully functional within
the room temperature limits of the
indicated climatic class. If an appliance
of climatic class SN is operated at colder
room temperatures, the appliance will
not be damaged up to a temperature
of +5 °C.
Ventilation
The air on the rear panel of the appliance
heats up. Conduction of the heated air
must not be obstructed. Otherwise, the
refrigeration unit must work harder. This
increases power consumption.
Therefore: Never cover or block the
ventilation openings!
Cavity depth
A cavity depth of 560 mm is
recommended for the appliance. If the
cavity depth is smaller – at least
550 mm – the energy consumption
increases slightly.
en
Installation location
Install the appliance in a dry, well
ventilated room. The installation location
should neither be exposed to direct
sunlight nor near a heat source, e. g.
a cooker, radiator, etc. If installation next
to a heat source is unavoidable, use
a suitable insulating plate or observe
the following minimum distances to a
heat source:
■
■
3 cm to electric or gas cookers.
30 cm to an oil or coal-fired cooker.
Connecting
the appliance
After installing the appliance, wait at least
1 hour until the appliance is switched on.
During transportation the oil in
the compressor may have flowed into
the refrigeration system.
Before switching on the appliance for
the first time, clean the interior of
the appliance (see chapter “Cleaning
the appliance”).
Electrical connection
The socket must be near the appliance
and also freely accessible following
installation of the appliance.
The appliance complies with the
protection class I. Connect the appliance
to 220–240 V/50 Hz alternating current
via a correctly installed socket with
protective conductor. The socket must
be fused with a 10 to 16 A fuse.
For appliances operated in nonEuropean countries, check whether the
stated voltage and current type match
the values of your mains supply. This
information can be found on the rating
plate. Fig. 0
m Warning
Never connect the appliance
to electronic energy saver plugs.
Our appliances can be used with mains
and sine-controlled inverters. Mainscontrolled inverters are used
for photovoltaic systems which
are connected directly to the national
grid. Sine-controlled inverters must be
used for isolated applications (e.g. on
ships or in mountain lodges) which are
not connected directly to the national
grid.
7
en
Getting to know your
appliance
Controls
Fig. "
1
2
Please fold out the illustrated last page.
These operating instructions refer
to several models.
The features of the models may vary.
The diagrams may differ.
Fig. !
* Not all models.
A
B
Freezer section
Refrigerator compartment
1-5
6*
7
8
Controls
Fan
Light
Glass shelf in the refrigerator
compartment
Extendable glass shelf
Vegetable container with humidity
control
Vegetable container
Shelf for tubes and small tins
Butter and cheese compartment
Vario door shelf
Shelf for large bottles
9*
10
11
12
13
14*
15
8
3
4
5
On/Off button
Serves to switch the whole
appliance on and off.
“super” button
Switches Super function on and
off (see chapter “Super function”).
It is lit when the Super function is
switched on.
Temperature selection button
Press this button to set the
temperature.
Temperature display
The numbers correspond
to the set refrigerator
compartment temperatures in °C.
Alarm button
Used to switch off the warning
signal, see chapter “Alarm
function”.
Switching the
appliance on
Fig. "
Switch on the appliance with the
On/Off button 1.
The temperature display 4 indicates the
set temperature.
The appliance begins to cool. Light is
switched on when the door is open.
We recommend a factory setting of +4
°C in the refrigerator compartment.
Do not store perishable food warmer
than +4 °C.
en
Operating tips
■
■
After the appliance has been switched
on, it may take several hours until
the set temperature has been
reached.
Do not put any food in the appliance
beforehand.
While the refrigeration unit is running,
water droplets or hoarfrost may form
at the rear panel of the refrigerator.
This is due to functional reasons. It
is not necessary to scrape off the frost
or wipe off the water droplets. The
rear panel defrosts automatically. The
condensation collects in the drainage
channel and is carried to the
refrigeration unit where it evaporates.
Fig. #
Setting
the temperature
Fig. "
Refrigerator compartment
Freezer compartment
The temperature in the refrigerator
compartment will affect the temperature
in the freezer compartment. Change the
temperature in the refrigerator
compartment in order to change the
temperature in the freezer compartment.
Temperatures which are set higher in the
refrigerator compartment will increase
temperatures in the freezer
compartment.
Alarm function
Door alarm
The door alarm (continuous sound)
switches on if the appliance door is open
for longer than two minutes. Close
the door to switch off the warning signal.
Switching off the alarm
Fig. "
Press the alarm button 5 to switch off
the warning signal.
The temperature can be set from +2 °C
to +8 °C.
Keep pressing temperature setting
button 3 until the required refrigerator
compartment temperature is set.
The value last selected is saved. The set
temperature is indicated on temperature
display 4.
9
en
Super function
Usable capacity
When Super function is switched on,
the freezer compartment and refrigerator
compartment will become colder.
Information on the usable capacity can
be found inside your appliance on
the rating plate. Fig. 0
Notes
■ There may be increased operating
noises.
■ The Super function is not required
to freeze small quantities of food.
Refrigerator
compartment
Using “Super” function
■
■
■
■
Switch on “Super” function before
placing fresh products
in the compartment.
If food is frozen quickly, vitamins,
nutritional values, appearance and
taste are retained.
Cooling drinks quickly.
Storing large quantities of food in the
refrigerator compartment.
Switching on and off
Fig. "
Press “super” button 2.
The button is lit when the Super function
is switched on.
The Super function automatically
switches off after approx. 1½ days and
the temperature set previously
is restored.
The refrigerator compartment is the ideal
storage location for meat, sausage, fish,
dairy products, eggs, ready meals
and pastries.
Storing food
■
■
■
■
Store fresh, undamaged food. The
quality and freshness will then
be retained for longer.
In the case of ready-made products
and bottled goods, observe the bestbefore date or use-by date specified
by the manufacturer.
To retain aroma, colour
and freshness, pack or cover food
well before placing in the appliance.
This will prevent the transfer
of flavours and the discolouration
of plastic parts in the refrigerator
compartment.
Allow warm food and drinks to cool
down before placing in the appliance.
Note
Avoid contact between food and rear
panel. Otherwise the air circulation will
be impaired.
Food or packaging could freeze to
the rear panel.
10
en
Note the chill zones in the
refrigerator compartment
The air circulation in the refrigerator
compartment creates different chill
zones:
■
■
Coldest zone is between the arrow
stamped on the side and the glass
shelf situated below. Fig. $
Note
Store perishable food (e.g. fish,
sausage, meat) in the coldest zone.
Warmest zone is at the very top
of the door and in the lower vegetable
container.
Note
Store at the very top of the door e.g.
hard cheese and butter. Cheese can
then continue to release its flavour
and the butter will still be easy
to spread.
Vegetable container with
humidity controller
Fig. %
The vegetable container is the optimum
storage location for fresh fruit and
vegetables. A humidity controller and
a special seal can be used to adjust the
air humidity in the vegetable container.
This allows fresh fruit and vegetables
to be stored twice as long as with
conventional storage.
The air humidity in the vegetable
container can be set according to the
type and amount of products to be
stored:
■ Mainly fruit as well as for a large load
– lower air humidity
■ Mainly vegetables as well as for
a mixed load or small load – higher air
humidity
Notes
■ Fruit sensitive to cold (e.g. pineapple,
banana, papaya and citrus fruit) and
vegetables sensitive to cold (e.g.
aubergines, cucumbers, zucchini,
peppers, tomatoes and potatoes)
should be stored outside
the refrigerator at temperatures
of approx. +8 °C to +12 °C for
optimum preservation of quality and
flavour.
■ Condensation may form in the
vegetable container depending on the
type and quantity of products stored.
Remove condensation with a dry cloth
and adjust air humidity in the
vegetable container with the humidity
controller.
The freezer
compartment
Fig. !/A
Is used to:
■ store deepfrozen food,
■ make ice cubes,
■ freeze small quantities of food.
Notes
■ You can tell from the handle whether
the freezer compartment door
is closed properly. Fig. &
■ The freezer compartment door
engages audibly.
■ If the door is open, the frozen food will
thaw. The freezer compartment will
become covered in thick ice.
Also: waste of energy due to high
power consumption!
■ The glass plate is height-adjustable.
Fig. '
■ To remove the glass plate, lift it and
remove a glass plate support.
11
en
Max. freezing capacity
Freezing fresh food
Information about the max. freezing
capacity within 24 hours can be found
on the rating plate. Fig. 0
Freeze fresh and undamaged food only.
To retain the best possible nutritional
value, flavour and colour, vegetables
should be blanched before freezing.
Aubergines, peppers, zucchini and
asparagus do not require blanching.
Literature on freezing and blanching
can be found in bookshops.
Prerequisites for max. freezing
capacity
■
■
■
Switch on “Super” function before
placing fresh products
in the compartment (see chapter
“Super function”).
Move glass shelf to the top position.
Large quantities of fresh food
are frozen most quickly on the glass
shelf near the back panel.
Note
Keep food which is to be frozen away
from food which is already frozen.
■
Freezing and storing
food
Purchasing frozen food
■
■
■
■
Packaging must not be damaged.
Use by the ”use by” date.
Temperature in the supermarket
freezer must be -18 °C or lower.
If possible, transport deep-frozen food
in a cool bag and place quickly in
the freezer compartment.
12
■
The following foods are suitable for
freezing:
Cakes and pastries, fish and seafood,
meat, game, poultry, vegetables, fruit,
herbs, eggs without shells, dairy
products such as cheese, butter and
quark, ready meals and leftovers such
as soups, stews, cooked meat and
fish, potato dishes, soufflés and
desserts.
The following foods are not suitable
for freezing:
Types of vegetables, which are usually
consumed raw, such as lettuce or
radishes, eggs in shells, grapes,
whole apples, pears and peaches,
hard-boiled eggs, yoghurt, soured
milk, sour cream, crème fraîche and
mayonnaise.
en
Packing frozen food
To prevent food from losing its flavour
or drying out, place in airtight containers.
1. Place food in packaging.
2. Remove air.
3. Seal the wrapping.
4. Label packaging with contents
and date of freezing.
Suitable packaging:
Plastic film, tubular film
made of polyethylene, aluminium foil,
freezer containers.
These products are available
from specialist outlets.
Unsuitable packaging:
Wrapping paper, greaseproof paper,
cellophane, bin liners and used
shopping bags.
Items suitable for sealing packaged
food:
Rubber bands, plastic clips, string, coldresistant adhesive tape, etc.
Bags and tubular film
made of polyethylene can be sealed
with a film heat sealer.
Shelf life of frozen food
Storage duration depends on the type
of food.
At a temperature of -18 °C:
■ Fish, sausage, ready meals and cakes
and pastries:
up to 6 months
■ Cheese, poultry and meat:
up to 8 months
■ Vegetables and fruit:
up to 12 months
Thawing frozen food
Depending on the type and application,
select one of the following options:
■
■
■
■
at room temperature
in the refrigerator
in an electric oven, with/without fan
assisted hot-air
in the microwave
m Caution
Do not refreeze thawing or thawed food.
Only ready meals (boiled or fried) may
be refrozen.
No longer store the frozen produce for
the max. storage period.
Interior fittings
(not all models)
Glass shelves
Fig. (
You can reposition the inner shelves as
required: lift shelf, pull forwards, lower
and swivel out to the side.
Extendable glass shelf
Fig. )
The extendable glass shelf can be pulled
out for a better overview of the food.
Vario shelf
Fig. *
To facilitate the storage of tall items (e.g.
cans or bottles), the front part of the
Vario shelf can be taken out and pushed
under the rear part.
13
en
Vario door shelf
Fig. +
The position of the Vario door shelf can
be moved to the side so that tall bottles
can be stored on the lower shelf.
Switching off and
disconnecting the
appliance
Bottle holder
Turn off appliance
Fig. ,
The bottle holder prevents bottles
from falling over when the door
is opened and closed.
Fig. "
Press the On/Off button 1.
Temperature display 4 goes out,
refrigeration unit switches off.
Ice cube tray
Disconnecting the appliance
1. Fill the ice cube tray ¾ full of drinking
water and place in the freezer
compartment.
2. If the ice cube tray is stuck
to the freezer compartment, loosen
with a blunt implement only (spoonhandle).
3. To loosen the ice cubes, twist the ice
cube tray slightly or hold briefly under
flowing water.
If you do not use the appliance
for a prolonged period:
1. Switch off the appliance.
2. Pull out mains plug or switch off fuse.
3. Clean the appliance.
4. Leave the appliance door open.
Sticker “OK”
Refrigerator compartment
defrosts fully automatically
(not all models)
The “OK” temperature monitor
can be used to determine temperatures
below +4 °C. Gradually reduce
the temperature if the sticker
does not indicate “OK”.
Note
When the appliance is switched on,
it may take 12 hours until
the temperature is reached.
While the refrigerating unit is running,
beads of condensation or hoarfrost form
at the back of the refrigerator
compartment. This is quite normal. It
is not necessary to wipe off
the condensation or frost. The rear panel
defrosts automatically. The condensation
runs into the condensation channel,
Fig. #. and is conveyed
to the refrigerating unit where
it evaporates.
Correct setting
Note
Keep the condensation channel
and drainage hole clean, so
that the condensation can run out.
14
Defrosting
en
Freezer compartment
The freezer compartment
does not defrost automatically.
A layer of hoarfrost in the freezer
compartment will impair
refrigeration of the frozen food
and increase power consumption.
Regularly defrost the freezer
compartment.
m Caution
Do not scrape off hoarfrost or ice
with a knife or pointed object. You could
damage the refrigerant tubes. Leaking
refrigerant may ignite or cause eye
injuries.
Proceed as follows:
Note
Switch on the Super function approx.
4 hours before defrosting. As a result,
the food will drop to a very low
temperature and can therefore be stored
for longer at room temperature.
1. Remove the frozen food and place
temporarily in a cool location. Place
ice pack (if available) on the frozen
food.
2. Switch off the appliance.
3. Pull out the mains plug or remove
the fuse.
4. To accelerate the defrosting process,
place a pan of hot water on a trivet
in the freezer compartment.
5. Wait until the layer of frost has thawed.
6. Wipe up condensation with a cloth
or sponge.
7. Wipe dry the freezer compartment.
8. Switch the appliance on again.
9. Put the frozen food back in the freezer
compartment.
Cleaning the appliance
m Caution
■
■
■
Do not use abrasive, chloride or acidic
cleaning agents or solvents.
Do not use scouring or abrasive
sponges. The metallic surfaces could
corrode.
Never clean the shelves or containers
in the dishwasher. The parts may
become deformed!
Proceed as follows:
1. Before cleaning: Switch off
the appliance.
2. Pull out the mains plug or switch off
the fuse!
3. Take out the food and store in a cool
location. Place ice pack (if available)
on the food.
4. Wait until the layer of frost has thawed.
5. Clean the appliance with a soft cloth,
lukewarm water and a little pH neutral
washing-up liquid. The rinsing water
must not run into the light or through
the drainage hole into the evaporation
area.
6. Wipe the door seal with clear water
only and then wipe dry thoroughly.
7. After cleaning reconnect and switch
the appliance back on.
8. Put the food back into the appliance.
15
en
Interior fittings
All variable parts of the appliance
can be taken out for cleaning.
Take out glass shelves
Fig. (
To do this, pull out shelf, lift at the front
and take out.
Odours
If you experience unpleasant odours:
Condensation channel
Fig. #
Regularly clean the condensation
channel and drainage hole with a cotton
bud or similar implement to ensure that
the condensation can drain.
1. Switch off the appliance with the On/
Off button. Fig. "/1
2. Take all food out of the appliance.
3. Clean interior (see chapter “Cleaning
the appliance”).
4. Clean all packages.
5. Seal strong smelling food in order
to avoid odours from forming.
6. Switch the appliance on again.
7. Store food in the appliance.
8. Check whether the formation
of odours is still occuring after
24 hours.
Take out shelves in the door
Fig. Lift shelves upwards and take out.
Light (LED)
Taking out the extendable glass shelf
Fig. )
Hold down levers on the underside on
both sides, pull glass shelf forwards, lift
and swivel out to the side.
Taking out glass shelf above vegetable
container
Fig. /
The glass shelf can be taken out and
disassembled for cleaning.
Note
Before taking out the glass shelf, pull out
vegetable container.
Removing the container
Fig. .
Pull out the container all the way and lift
to detach it.
To insert the container, place on
the telescopic rails and push into
the appliance. Attach the container by
pressing it down.
16
Your appliance features a maintenancefree LED light.
These lights may be repaired
by customer service or authorised
technicians only.
en
Tips for saving energy
■
■
■
■
■
■
■
■
■
Install the appliance in a dry, well
ventilated room! The appliance should
not be installed in direct sunlight
or near a heat source (e.g. radiator,
cooker).
If required, use an insulating plate.
Select 560 mm cavity depth.
A smaller cavity depth will result in
a higher energy consumption.
Allow warm food and drinks to cool
down before placing in the appliance.
Thaw frozen food in the refrigerator
compartment and use the low
temperature of the frozen food to cool
refrigerated food.
Open the appliance as briefly as
possible.
Regularly defrost the freezer
compartment to remove the layer of
frost!
A layer of hoarfrost will impair
refrigeration of the frozen food
and increase power consumption.
Ensure that the freezer compartment
door has been closed properly.
To avoid increased power
consumption, occasionally clean the
back of the appliance.
The arrangement of the fittings does
not affect the energy rating of the
appliance.
Operating noises
Quite normal noises
Droning
Motors are running (e.g. refrigerating
units, fan).
Bubbling, humming or gurgling noises
Refrigerant is flowing through the tubing.
Clicking
Motor, switches or solenoid valves are
switching on/off.
Preventing noises
The appliance is not level
Please align the appliance with a spirit
level. If required, place something
underneath.
Containers or storage areas wobble
or stick
Please check the removable parts
and re-insert them correctly if required.
Bottles or receptacles are touching
each other
Move the bottles or receptacles slightly
away from each other.
17
en
Eliminating minor faults yourself
Before you call customer service:
Please check whether you can eliminate the fault yourself based on the following
information.
Customer service will charge you for advice – even if the appliance is still under
guarantee!
Fault
Possible cause
Temperature differs greatly
from the set value.
Remedial action
In some cases it is adequate to switch off
the appliance for 5 minutes.
If the temperature is too high wait a few hours
and check whether the temperature has
approached the set value.
If the temperature is too low check
the temperature again the next day.
Displays do not illuminate.
Power failure; the fuse has
Connect mains plug. Check whether the power
been switched off; the mains is on, check the fuses.
plug has not been inserted
properly.
Temperature display
indicates “E..”.
Electronics have detected
a fault.
Call customer service.
The light does not function.
The LED light is defective.
See chapter “Light (LED)” section.
Appliance was open too
long.
Light is switched off after
approx. 10 min.
When the appliance is closed and opened,
the light is on again.
There is a thick layer of frost
in the freezer compartment.
Bottom of the refrigerator
compartment is wet.
18
Defrosting the freezer compartment (see
chapter Defrosting). Always ensure that the
freezer compartment door is closed properly.
The condensation channel
Clean the condensation channel
or drainage hole are blocked. and the drainage hole. See chapter Cleaning
the appliance. Fig. #
en
Fault
Possible cause
Remedial action
The refrigerating unit
is switching on more
frequently and for longer.
Appliance opened
frequently.
Do not open the appliance unnecessarily.
The ventilation openings
have been covered.
Remove obstacles.
The temperature
in the refrigerator
compartment is too cold.
Freezer compartment door is Close the freezer compartment door.
open.
The freezer compartment door engages
audibly.
Temperature has been set
too low.
Increase the temperature.
The Super function is
switched on.
Switch off Super function.
Appliance is not cooling,
Showroom mode is
temperature display and light switched on.
are lit.
Hold down alarm button, Fig "/5, for
10 seconds until an acknowledgement signal
sounds.
After a short time check whether your
appliance is cooling.
Your appliance features an automatic
self-test program which shows you
sources of faults which may be repaired
by customer service only.
When the self-test ends and an acoustic
signal sounds twice, your appliance is
in working order.
If the Super button flashes for
10 seconds and 5 acoustic signals
sound, there is a fault. Inform customer
service.
Starting the appliance self-test
Ending the appliance self-test
1. Switch off the appliance and wait
5 minutes.
2. Switch on appliance and hold down
the super button, Fig. "/2, for
3–5 seconds within the first
10 seconds until an acoustic signal
sounds.
The self-test programme starts.
While the self-test is running, a long
acoustic signal sounds.
When the programme has ended, the
appliance switches over to normal
operation.
Appliance self-test
19
en
Customer service
Your local customer service can be
found in the telephone directory or in the
customer-service index. Please provide
customer service with the appliance
product number (E-Nr.) and production
number (FD).
These specifications can be found on the
rating plate. Fig. 0
To prevent unnecessary call-outs, please
assist customer service by quoting the
product and production numbers. This
will save you additional costs.
Repair order and advice
on faults
Contact information for all countries can
be found on the enclosed customer
service list.
GB
IE
US
20
0844 892 8979 Calls from a BT landline
will be charged at up to
3 pence per minute. A
call set-up fee of up to
6 pence may apply.
01450 2655
0.03 € per minute at
peak. Off peak 0.0088 €
per minute.
800 944 2904 toll-free
1-5
°C
A
12
6
7
13
14
8
B
9
15
10
11
!
5
"
4
3
2
1
#
$
%
&
'
(
)
*
+
,
-
.
/
0
9000825197 (9409)
en