Siemens WM14Q391GB washing machine

Washing machine
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Your new washing machine
Display rules
You have chosen a Siemens washing
machine.
: Warning!
Please take a few minutes to read and
become familiar with the advantages of
your washing machine.
This combination of symbol and signal
word indicates a possibly dangerous
situation. Not heeding the warning can
cause death or injuries.
To meet the high quality demands
required by Siemens, every washing
machine that leaves our factory is
carefully checked to ensure that it
functions correctly and is in perfect
condition.
Caution!
For more information on our products,
accessories, replacement parts and
services, see our website www.siemenshome.com or contact our after-sales
service centres.
Note/tip
If the operating and installation
instructions describe different models,
any differences will be pointed out at the
relevant points in the text.
This signal word indicates a possibly
dangerous situation. Not heeding the
caution can cause property and/or
environmental damage.
Information about the optimum use of
the appliance/any other useful
information.
1. 2. 3. / a) b) c)
The steps are represented by numbers
or letters.
■
Read these operating and installation
instructions before switching on the
washing machine.
2
/-
Lists are represented by a small box or
a dash.
en
Contents
enWashingmachineInstructionManual ndInstal tionI structions
8 Intended use. . . . . . . . . . . . . . . . .4
( Safety instructions . . . . . . . . . . .5
Electrical safety. . . . . . . . . . . . . . . . . . 5
Risk of injury . . . . . . . . . . . . . . . . . . . . 5
Safety for children. . . . . . . . . . . . . . . . 5
7 Environmental protection . . . . . .6
Packaging/used appliance . . . . . . . . . 6
Tips on economical use . . . . . . . . . . . 6
* Getting to know the
appliance . . . . . . . . . . . . . . . . . . .7
Washing machine . . . . . . . . . . . . . . . . 7
Control panel . . . . . . . . . . . . . . . . . . . 8
Display panel . . . . . . . . . . . . . . . . . . . 8
Z Laundry. . . . . . . . . . . . . . . . . . . . .9
Prepare the laundry
Sorting laundry . . . .
Starching . . . . . . . .
Dyeing/bleaching . .
Soaking . . . . . . . . .
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Detergent . . . . . . . . . . . . . . . . . .10
Correct selection of detergent . . . . . 10
Saving energy and detergent . . . . . . 11
0
Programme default settings . . .11
Spin speed . . . . . . . . . . . . . . . . . . . . 11
Ready in time . . . . . . . . . . . . . . . . . . 12
\ Additional programme
settings . . . . . . . . . . . . . . . . . . . .12
Speed Perfect ( . . . . . . . . . . . . . . . 12
Eco Perfect ¦ (Eco Perfect) . . . . . . . 12
Extra Rinse . . . . . . . . . . . . . . . . . . . . 12
Water Plus . . . . . . . . . . . . . . . . . . . . 12
Anti-crease . . . . . . . . . . . . . . . . . . . . 12
1
Operating the appliance . . . . . . 13
Preparing the washing machine . . . .13
Select programme/switch on the
appliance. . . . . . . . . . . . . . . . . . . . . .13
Change the programme default
settings . . . . . . . . . . . . . . . . . . . . . . .13
Placing laundry into the drum . . . . . .14
Measure and add detergent and
care products . . . . . . . . . . . . . . . . . .14
Start the programme . . . . . . . . . . . . .15
Childproof lock . . . . . . . . . . . . . . . . .16
Adding laundry . . . . . . . . . . . . . . . . .16
Changing the programme . . . . . . . . .16
Cancel the programme . . . . . . . . . . .16
Programme end . . . . . . . . . . . . . . . .16
Removing laundry/switching off
the appliance. . . . . . . . . . . . . . . . . . .17
H
Sensors . . . . . . . . . . . . . . . . . . . 17
Automatic load sensing . . . . . . . . . . .17
Unbalanced load detection system . .17
M Setting the signal . . . . . . . . . . . 18
2 Cleaning and maintenance. . . . 19
Machine housing/control panel . . .
Drum . . . . . . . . . . . . . . . . . . . . . . .
Descaling . . . . . . . . . . . . . . . . . . .
Detergent drawer and housing . . .
Detergent solution pump blocked .
The drain hose at the siphon is
blocked . . . . . . . . . . . . . . . . . . . . .
Filter in the water supply blocked .
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3 Faults and what to do about
them. . . . . . . . . . . . . . . . . . . . . . 21
Emergency release . . . . . . . . . . . . . .21
Information on the display panel . . . .22
Faults and what to do about them. . .23
3
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Intended use
4 After-sales service . . . . . . . . . . 24
J Technical data . . . . . . . . . . . . . . 25
5 Positioning and connecting. . . 25
Included with the appliance . . . .
Safety instructions . . . . . . . . . . .
Installation surface . . . . . . . . . . .
Installation on a base or a
wooden joist floor . . . . . . . . . . .
Installation on a platform with
drawer . . . . . . . . . . . . . . . . . . . .
Installing the appliance in a
kitchenette . . . . . . . . . . . . . . . . .
Removing the transport locks . .
Hose and cable lengths. . . . . . .
Water inlet . . . . . . . . . . . . . . . . .
Water outlet . . . . . . . . . . . . . . . .
Levelling . . . . . . . . . . . . . . . . . .
Electrical connection . . . . . . . . .
Before washing for the first time
Transportation . . . . . . . . . . . . . .
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8 Intended use
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For private domestic use only.
The washing machine is suitable for
washing machine-washable fabrics
and hand-washable wool in water
containing detergent.
To be operated with cold* mains
water or cold and hot* mains water
(max. 60 °C), and standard
detergents and care products which
are suitable for use in washing
machines.
When measuring out the amount of
all detergents, additives, care
products and cleaning agents,
always follow the manufacturer's
instructions.
The washing machine may be used
by children over the age of 8 years
and by persons with reduced
physical, sensory or mental capacity
or by persons with a lack of
experience or knowledge if they are
supervised or have been instructed
by a responsible person.
Children must not carry out any
cleaning or maintenance work
without supervision.
Keep children under the age of 3
years away from the washing
machine.
Keep pets away from the washing
machine.
Read the Instruction Manual and
Installation Instructions and all other
information supplied with the washing
machine and use the machine
accordingly.
Retain the documents for subsequent
use.
* depending on the model
4
Safety instructions
( Safety instructions
Electrical safety
snoitcursniyteSfa
: Warning
Danger of death!
There is a risk of electric shock
if you touch live components.
■
Never touch or hold the
mains plug with wet hands.
■
Only pull out the mains cable
by the plug and never by the
cable, as this could damage
it.
■
en
Reaching into the drum
when it is turning can cause
injuries to hands.
Do not reach into the drum
when it is turning.
Wait until the drum has
stopped turning.
: Warning
: Warning
Risk of scalding!
When you are washing at high
temperatures, there is a risk of
scalding if you come into
contact with hot water e.g. if hot
water is being drained into a
wash basin.
Do not reach into the hot
detergent solution.
■
Safety for children
Risk of injury
Risk of injury!
When the washing machine
is lifted by its protruding
parts (e.g. the washing
machine door), the
components may break off
and cause injuries.
Do not lift the washing
machine by protruding parts.
■
If you climb on the washing
machine, the worktop may
break and cause injuries.
Do not climb onto the
washing machine.
■
If you lean on the washing
machine door when it is
open, the washing machine
may tip over and cause
injuries.
Do not lean on the washing
machine door when it is
open.
: Warning
Danger of death!
If children play with the washing
machine, they may get into lifethreatening situations or injure
themselves.
■
Do not leave children
unattended near the washing
machine.
■
Do not let children play with
the washing machine.
: Warning
Danger of death!
Children may lock themselves
in appliances, putting their lives
at risk.
For appliances that have
reached the end of their service
life:
■
Disconnect the mains plug.
5
en
■
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Environmental protection
Cut through the mains cable
and remove it, along with
plug.
Destroy the lock on the
washing machine door.
: Warning
7 Environmental
protection
Packaging/used appliance
noitceorplamnoteriEv
)
Risk of suffocation!
Children may become wrapped
in packaging/film or packing
parts if allowed to play with
them, or they may pull them
over their heads and suffocate.
Keep packaging, film and
packaging parts out of the
reach of children.
: Warning
Risk of poisoning!
Detergents and care products
may be poisonous if
consumed.
Keep detergents and care
products out of the reach of
children.
: Warning
Eye/skin irritation!
Detergents and care products
may cause irritation if they
come into contact with the eyes
or skin.
Keep detergents and care
products out of the reach of
children.
: Warning
Risk of injury!
When you wash at high
temperatures, the glass in the
washing machine door gets
hot.
Do not let children touch the
hot washing machine door.
6
Dispose of packaging in an
environmentally-responsible
manner.
This appliance is labelled in
accordance with European
Directive 2012/19/EU
concerning used electrical and
electronic appliances (waste
electrical and electronic
equipment - WEEE).
The guideline determines the
framework for the return and
recycling of used appliances
as applicable throughout the
EU.
Tips on economical use
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Always fill the appliance with the
maximum amount of laundry for
each programme.
Overview of programmes ~:
Supplementary sheet for the
operating and installation
instructions.
Wash normally soiled laundry
without a prewash.
The selectable temperatures apply
to the care labels on the textiles. The
temperatures in the machine may
deviate from this so that you get the
optimum mix of energy-saving and
washing results.
Energy-saving mode: The display
panel light goes out after several
minutes, Start button flashes. To
activate the light, press any button.
Energy-saving mode is not activated
if a programme is running.
If the laundry is subsequently dried
in a tumble dryer, select the spin
speed according to the tumble dryer
manufacturer's instructions.
Getting to know the appliance
en
* Getting to know the appliance
Washing machine
ecnailpehtwonk gnitGe
6
7
#
( Detergent drawer
9S Open the washing machine door
0 Control/display panel
9T Close the washing machine door
8 Washing machine door with
handle
@ Service flap with or without a drainage hose*
* Depending on the model
7
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Getting to know the appliance
Control panel
Note: You can find possible programme default settings and additional programme
settings in the overview; these differ depending on the model.
#
+
( Programme selector for selecting a
programme and switching the machine on and off
via the "Off" position.
@ Additional programme settings : Speed
Perfect (, Eco Perfect ¦, Anti-Crease, Water
Plus or Extra Rinse. Selecting additional
programme settings ~ Page 12.
0 Display panel for settings and information.
H Start button for starting, interrupting (e.g. to
reload laundry) and cancelling a programme.
8 Programme default settings: Spin speed
and "Ready in" time. Changing the programme
default settings ~ Page 11.
Display panel
Note: The table shows possible setting options and information in the display panel;
these differ depending on the model.
Setting options and information for the selected programme
2 ... 1400 0
Spin speed
in rpm (revolutions per minute);
2 = without final spin
1:30
Programme duration
Depends on the programme selection in h:min
(hours:minutes)
1 - 24 h
Ready in time
Programme ends after ... h (h = hours)
8.0 kg
Max. load
in kg (kilograms)
Symbols for the programme sequence and information
9 ' 0 - ‹ - : Wash, rinse, spin, programme duration or end.
²»: Childproof lock .
8
Laundry
Z Laundry
■
Prepare the laundry
yrdnuaL
Caution!
Damage to the appliance/fabrics
Foreign objects (e.g. coins, paper-clips,
needles, nails) may damage the laundry
or components in the washing machine.
Therefore, note the following tips when
preparing your laundry:
■
Empty pockets.
■
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■
Look out for metal items (paperclips,
etc.) and remove them.
Wash delicates in a laundry bag
(tights, underwired bras, etc.).
Close any zips, button up any cover
buttons.
Brush sand out of pockets and
collars.
Remove curtain fittings or place
curtains in a laundry bag.
Sorting laundry
Sort your laundry according to the care
instructions and manufacturer's
information on the care labels,
depending on:
■
Type of fabric/fibre.
■
Colour:
Note: Laundry may discolour or not
be cleaned correctly. Wash white
and coloured items separately.
Wash new bright fabrics separately
the first time you wash them.
en
Soiling:
Wash laundry with the same level of
soiling together.
Examples of levels of soiling:
– Light: Do not prewash; if
necessary, select the additional
programme setting
SpeedPerfect G.
– Normal
– Heavy: Load less laundry, select
a programme with prewash
– Stains: Remove/pretreat stains
while they are fresh. First, dab the
stain with soapy water/do not
rub. Then wash the items of
laundry with the appropriate
programme. Stubborn or dried-in
stains can sometimes only be
removed by washing several
times.
Symbols on the care labels:
The numbers in the symbols indicate
the maximum washing temperature
that may be used.
– M: Suitable for a normal
washing process; e.g. Cottons
programme.
– U : A gentle washing process is
required; e.g. Easy-Care
programme.
– V : An especially gentle washing
process is required; e.g.
Delicate/Silk programme
– W : Suitable for washing by
hand; e.g. W Wool programme.
– Ž : Do not wash the laundry in
the machine.
9
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Detergent
Starching
Note: Laundry must not be treated with
fabric softener.
Starching is possible in all wash
programmes if liquid starch is used.
Measure starch into compartment M in
accordance with the manufacturer's
instructions (clean first if necessary).
Dyeing/bleaching
Dye should only be used in normal
household quantities. Salt may damage
stainless steel. Always follow the dye
manufacturer's instructions.
Do not use the washing machine to
bleach clothes.
Soaking
1. Pour soaking agent/detergent into
compartment II according
to the manufacturer’s instructions.
2. Turn the programme selector to the
Cottons 30 °C programme.
3. Press the start button.
4. After approx. 10 minutes, press the
start button again to pause the
programme.
5. After the required soaking time,
press the start button again, if the
programme is to be continued or
changed.
Notes
■
Load laundry of the same colour.
■
No additional detergent is required;
the soaking solution is used for
washing.
10
C Detergent
Correct selection of detergent
tnegrD
The care label is crucial for selecting
the correct detergent, temperature and
treatment of the laundry. ~ See also
www.sartex.ch
Visit www.cleanright.eu to find further
information on detergents, care
products and cleaning agents for
domestic use.
■
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Standard detergent with optical
brighteners
Suitable for heat-resistant white
laundry made from linen or cotton.
Select the Cottons / cold - max.
90 °C programme.
Detergent for colours without
bleach or optical brighteners
Suitable for coloured laundry made
from linen or cotton.
Select the Cottons / cold - max.
60 °C programme.
Detergent for colours/delicates
without optical brighteners
Suitable for coloured laundry made
from easy-care fibres, synthetic
fibres.
Select the Easy-Care / cold - max.
60 °C programme.
Mild detergent
Suitable for delicate, fine fabrics, silk
or viscose.
Select the Delicate/Silk / cold - max.
40 °C programme.
Detergent for woollens
Suitable for woollen fabrics.
Select the Wool / cold - max.
40 °Cprogramme.
Programme default settings
Saving energy and detergent
For light and normal soiling, you can
save energy (lower washing
temperature) and detergent.
en
0 Programme default
settings
Note: You can find possible
programme default settings in the
overview; these differ depending on the
model.
sgnites luafmedrgoP
Saving
Soiling/note
Reduced temperature and detergent quantity as
per the recommended dosage
Light
No visible dirt or stains. Clothing has taken on some body
odour, e.g.:
■
Light summer/sports
clothing (worn for a few
hours)
■
T-shirts, shirts, blouses
(worn for up to one day)
■
Guest bed linen and hand
towels (used for one day)
Normal
Visible dirt or a few light
stains, e.g.:
■
T-shirts, shirts, blouses
(sweat soaked, worn a
few times)
■
Towels, bedding (used for
up to one week)
Temperature as
per the care label
and detergent
quantity as per
the recommended dosage
for heavy soiling
Heavy
Dirt and/or stains clearly visible, e.g. tea towels, baby
items, work clothing
The programme default settings for all
programmes are preset at the factory
and are displayed in the display panel
after the programme is selected.
Spin speed
(0)
Depending on the programme
progress, you can change the spin
speed (in rpm; revolutions per minute)
before and during the programme.
To do this, press the spin speed button
repeatedly until the required spin speed
is displayed in the display panel. The
maximum speed that can be selected
depends on the model and programme
that has been selected.
Setting 2: Rinse hold = without final
spin. The laundry remains in the water
after the final rinse to prevent creasing if
the laundry will not be taken out of the
washing machine immediately.
Note: When measuring the amount of
all detergents/additives/care products
and cleaning agents, please always
check the manufacturer's instructions
and information. ~ Page 14
11
en
Additional programme settings
Ready in time
(0)
Before starting the programme, the
programme end Ready in time can be
preselected in hourly increments (h =
hours) up to a maximum of 24 hours.
1. Select the required programme.
Note: . The programme duration is
displayed in the display panel.
2. Press the Ready in button repeatedly
until the required number of hours is
displayed in the display panel.
3. Press the Start button.
The set Ready in time is now active. The
selected programme starts
automatically and ends after the
selected number of hours.
After the programme has started, the
programme duration, e.g. 2:30
(hours:minutes) is displayed in the
display panel.
Adding laundry after the "Ready in"
time is active:
1. Press the Start button.
2. YES lights up in the display panel.
The washing machine door can be
opened and laundry can be added.
3. Close the washing machine door.
4. Press the Start button again. The
preselected time continues to run.
\ Additional programme
settings
Note: You can find possible additional
programme settings in the overview;
these differ depending on the model.
sgnitemasrgoplanitAd
Speed Perfect (
(( speed Perfect)
Washes in a shorter time but with a
washing outcome comparable to that of
the programme without selecting the
additional ( speed Perfect programme
setting.
12
Note: Do not exceed the maximum
load for the programme. See the
supplementary sheet for the operating
and installation instructions; programme
overview.
Eco Perfect ¦ (Eco Perfect)
(¦ eco Perfect, Eco ü)
Energy-optimised washing by reducing
the temperature while achieving
washing result that is consistent with the
standard program.
Note: The washing temperature is
lower than the selected temperature.
The Allergy/Hygiene/Sensitive program
is recommended for washes with
particularly high hygienic requirements.
If you do not have an Allergy/Hygiene/
Sensitive program on the program
selector, select a higher temperature or
select the additional preset
speed Perfect G program.
Extra Rinse
(Extra Rinse; Rinse plus; extra l)
Extra rinse. For areas with very soft
water or for an even better rinsing
result.
Water Plus
(9)
Increased water level and additional
rinse cycle, extended washing time. For
areas with very soft water or for an even
better rinsing result.
Anti-crease
(Anti-Crease; menos S)
For gentle final spin with subsequent
fluffing. Residual moisture in the laundry
is slightly increased.
Operating the appliance
1 Operating the
appliance
Preparing the washing
machine
ecnailpehtgniaOrep
Note: The washing machine must be
correctly installed and connected.
From ~ Page 25.
1.
2.
3.
4.
Plug in the mains plug.
Turn the tap on.
Open the washing machine door.
Check that the drum is completely
drained. Drain if necessary.
en
Change the programme
default settings
You can change the programme default
settings:
To do this, repeatedly press the
required button for the programme
default settings until the required setting
is displayed in the display panel. Then
press the "Start" button to start the
programme.
The programme default settings are not
saved when the appliance is switched
off.
Programme default settings
~ Page 11.
Select programme/switch on
the appliance
Note: If you have activated the
childproof lock, you must first deactivate
it before you can set a programme.
~ Page 16.
Use the programme selector to select
the required programme. Can be
rotated in either direction.
The appliance is switched on.
The programme default settings and
loading information for the selected
programme appear in the display panel:
■
The programme duration,
■
The preset spin speed and
■
The maximum load.
13
en
Operating the appliance
Placing laundry into the drum
: Warning
Risk of death!
Items of laundry pretreated with
cleaning agents that contain solvents,
e.g. stain remover/cleaning solvent,
may cause an explosion after being
loaded into the washing machine.
Hand-rinse these items of laundry
thoroughly beforehand.
Notes
■
Mix items of laundry of varying sizes.
Laundry items of different sizes
distribute themselves better during
the spin cycle. Individual items of
laundry may lead to imbalances.
■
Observe the maximum specified
load. Overfilling has a negative
impact on the washing result and
promotes creasing.
1. Unfold presorted items of laundry
before placing them in the washing
drum.
2. Make sure that no items of laundry
are trapped between the washing
machine door and the rubber seal,
and close the door.
14
Measure and add detergent
and care products
Caution!
Damage to the appliance
Cleaning agents and agents for
pretreating laundry (e.g. stain removers,
prewash sprays, etc.) may cause
damage if they come into contact with
the surfaces of the washing machine.
Do not allow these agents to come into
contact with the surfaces of the washing
machine. If necessary, immediately wipe
away spray residue and other residues/
droplets with a damp cloth.
Measuring
Dose the detergents and care products
according to:
■
Water hardness. Ask your water
supply company.
■
The manufacturer’s specifications on
the packaging.
■
The amount of laundry.
■
Soiling ~ Page 9.
Operating the appliance
en
Measuring aid* for liquid detergent
*Depending on the model
Filling
: Warning
Eye/skin irritation!
Detergent and care products may spray
out if the detergent drawer is opened
while the machine is in operation.
Open the drawer carefully.
Rinse eyes or skin thoroughly if they
come into contact with detergent/care
products.
If swallowed accidentally, seek medical
advice.
Position the measuring aid for
measuring liquid detergent:
1. Pull out the detergent drawer. Press
down the insert and fully remove the
drawer.
2. Slide the measuring aid forwards,
fold it down and click it into place.
3. Reinsert the drawer.
Note: Dilute viscous fabric softener and
fabric conditioner with water; this
prevents blockages.
Pour the detergent and care products
into the appropriate compartments:
Measuring aid* A For liquid detergent
Compartment II
Detergent for the main wash,
water softener, bleach, stain
remover
Compartment i
Softener, starch,
do not exceed the maximum
Compartment I
Detergent for prewash
1. Pull out the detergent drawer as far
as possible.
2. Add detergent and/or care products.
3. Close the detergent drawer.
Note: Do not use the measuring aid for
gel detergents and washing powder, or
for programmes with prewash or when
the Ready in time is selected.
For models without a measuring aid,
pour the liquid detergent into the
appropriate dispenser and place it in
the drum.
Start the programme
Press the Start button to start the
programme.
During the programme, the display
panel shows the Ready in time or, after
starting the wash programme, the
programme duration and the symbols
for the programme progress.
Display panel ~ Page 8.
Note: To secure the programme
against being inadvertently adjusted,
select the childproof lock.
15
en
Operating the appliance
Childproof lock
Prevent the set functions of the washing
machine from being accidentally
changed by activating the childproof
lock when the programme has started.
To activate the childproof lock, press
and hold the "Start" button for approx.
five seconds. ²» appears in the display
panel and then goes out again after a
few seconds.
To deactivate the childproof lock, press
and hold the "Start" button for approx.
five seconds.
Notes
²» lights up: The childproof lock is
active and the programme selector
has been adjusted. To prevent the
programme from stopping, turn the
programme selector back to the
original programme.
■
The childproof lock remains active
after the programme has ended and
the appliance is switched off. You
must always deactivate the
childproof lock if you want to start a
new programme.
■
Adding laundry
After starting the programme, you can
add or remove laundry:
1. Press the "Start" button to pause the
programme.
The "Start" button indicator lamp
flashes and the machine checks
whether it is possible to add laundry.
Note: Do not leave the washing
machine door open for too long
when adding laundry as water from
the laundry may leak out.
If the following appears in the display
panel:
– YES lights up, it is possible to
add laundry.
– NO flashes, wait until YES lights
up.
Only open the washing machine
door if YES is lit up.
– NO lights up, it is not possible to
add laundry.
For safety reasons, the washing
machine door remains locked
when the water level or
temperature is high, or while the
drum is rotating, and it is not
possible to add laundry during
this time.
2. To continue the programme, press
the "Start" button again.
Changing the programme
1. Press the Start button to pause the
programme.
2. Select a different programme.
3. Press the Start button again. The
new programme starts from the
beginning.
Cancel the programme
1. Press the Start button to cancel the
programme.
2. To cool the laundry: Set the
programme to Rinse.
3. Press the Start button again. The
rinse programme starts.
After the programme has ended, you
can remove the laundry.
Programme end
‹ appears in the display panel and the
start button indicator lamp is off.
If the 9 symbol also appears in the
display panel, the washing machine has
detected too much foam during the
wash programme and automatically
switched on a rinse cycle to remove the
foam.
Note: Add less detergent for the next
washing cycle with the same load.
16
Sensors
Removing laundry/switching
off the appliance
1. Open the washing machine door
and remove the laundry.
Notes
– If you cannot open the washing
machine door, the appliance is
still locked. Wait until the
programme ends.
– If the display panel does not light
up, energy-saving mode is active.
To activate, select any button.
2. Set the programme selector to the
Off position. The appliance is
switched off.
3. Turn off the tap.
Note: Not required for Aqua-Stop
models.
Notes
■
Do not leave any items of laundry in
the drum. They may shrink in the
next wash or discolour another item.
■
Remove any foreign objects from the
drum and the rubber seal – risk of
rusting.
■
en
H Sensors
Automatic load sensing
sroSne
The automatic load sensing function
adapts the water consumption ideally to
each programme depending on the
type of fabric and the load.
Unbalanced load detection
system
The automatic unbalanced load
detection system detects imbalances
and ensures even distribution of the
laundry by repeatedly starting and
stopping drum spinning.
If the laundry is extremely unevenly
distributed, the speed is reduced or the
spin cycle is not performed for safety
reasons.
Note: Place large and small items of
laundry evenly in the drum. ~ Page 23
Leave the washing machine door
and detergent drawer open so that
any residual water can dry away.
17
en
Setting the signal
M Setting the signal
langisehtgni Ste
1. Set the button and information signals
Set the programme selector to the "Off" position
and then turn the dial one position to the right.
Press the button for Eco Perfect ¦, hold it down
and, at the same time, turn the programme
selector one further position to the right.
2. Set the volume for button signals
The current signal volume now appears.
Go to point 3 to set the vol- Set the programme selector
Press the spin speed button repeatedly until ume for the information sig- to the "Off" position to exit the
the required signal volume is set.
nals, or
menu.
3. Set the volume for the information signals
Turn the programme selector
one further position.
18
Press the spin speed button
Set the programme selector to the
repeatedly until the required infor- "Off" position to exit the menu.
mation signal volume is reached.
Cleaning and maintenance
2 Cleaning and
maintenance
: Warning
ecnatmidgnaeCl
Danger of death!
There is a risk of electric shock if you
touch live components.
Switch off the appliance and unplug the
mains plug.
: Warning
Risk of poisoning!
Toxic vapours can be produced by
cleaning agents that contain solvents,
e.g. cleaning solvent.
Do not use cleaning agents that contain
solvents.
Caution!
Damage to the appliance
Cleaning agents that contain solvents,
e.g. cleaning solvent, can damage
surfaces and components in the
machine.
Do not use cleaning agents that contain
solvents.
en
Drum
Use chlorine-free cleaning agents and
not steel wool.
Descaling
Descaling should not be necessary if
the detergent is measured out correctly.
However, if it is required, follow the
manufacturer's instructions for the
descaling agent. Suitable descalers can
be obtained via our website or from our
after-sales service.
Detergent drawer and housing
If the washing machine contains
detergent or fabric softener residues:
1. Pull out the detergent drawer. Press
down the insert and fully remove the
drawer.
2. To remove the insert: Push the insert
upwards from below with your finger.
Machine housing/control
panel
■
■
■
Wipe the housing and the control
panel with a soft, damp cloth.
Remove the detergent residue
immediately.
Do not clean with a water jet.
3. Clean the detergent dispenser tray
and insert with water and a brush,
and dry it. Clean the inside of the
housing as well.
4. Fit the insert and lock it in place
(push the cylinder onto the guide
pin).
5. Push in the detergent drawer.
Note: Leave the detergent drawer open
so that any residual water can
evaporate.
19
en
Cleaning and maintenance
Detergent solution pump
blocked
: Warning
Risk of scalding!
Washing water is hot when washing at
high temperatures. If you come into
contact with the hot detergent solution,
you may be scalded.
Allow the detergent solution to cool
down.
1. Turn off the water tap so that no
more water can flow in and has to be
drained via the detergent solution
pump.
2. Switch off the appliance and pull out
the mains plug.
3. Open and remove the service flap.
4. Fold out the water gutter in front of
the pump cover.
5.
– Remove the drainage hose from
its holder and remove the sealing
cap.
Allow the detergent solution to
flow out into a suitable container.
Replace the sealing cap on the
drainage hose and place the
drainage hose back in the
retainer.
– Without the drainage hose
Carefully turn the pump cover
once through 180°, but do not
remove it. The water now runs out
of the detergent solution pump.
Repeat the process until no more
detergent solution flows out.
6. Now carefully unscrew the pump
cover. Residual water may run out.
Clean the interior, pump cover
thread and pump housing. The
impeller in the detergent solution
pump must be able to rotate.
Refit the pump cover and screw it on
tightly. The handle should be vertical.
7. Fold in the water gutter.
8. Place the service flap back on, lock
it into place, and close it.
Note: To prevent unused detergent
from flowing straight into the drain
during the next wash: Pour 2 litre of
water into compartment II and start the
Empty programme.
20
Faults and what to do about them.
The drain hose at the siphon
is blocked
1. Switch off the appliance. Disconnect
the mains plug.
2. Loosen the hose clamp. Carefully
remove the drain hose, residual
water may leak out.
3. Clean the drainage hose and siphon
connecting piece.
en
6. For standard and Aqua-Secure
models, clean the filter on the rear of
the appliance:
Remove the hose from the rear of
the appliance,
Remove the filter using pliers and
clean the filter.
7. Connect the hose and check for
leaks.
4. Reattach the drainage hose and
secure the connection using the
hose clamp.
Filter in the water supply
blocked
For this, first reduce the water pressure
in the supply hose:
1. Turn off the tap.
2. Select any programme (except
Rinse, Spin, Empty.
3. Press the Start button. Allow the
programme to run for approximately
40 seconds.
4. Set the programme selector to the
Off position. Remove the mains plug.
5. Clean the filter on the water tap:
Remove the hose from the water tap.
Clean the filter with a small brush.
3 Faults and what to do
about them.
Emergency release
meh.t uobadt wahdnstluFa
E.g. in the event of a power cut
The programme continues running
when the power supply is restored.
However, if the laundry has to be
removed, the washing machine door
can be opened as follows:
: Warning
Risk of scalding!
When you are washing at high
temperatures, there is a risk of scalding
if you come into contact with hot
detergent solution and laundry.
If possible, leave it to cool down.
: Warning
Risk of injury!
You may injure your hands if you reach
into the drum while it is rotating.
Do not reach into the drum while it is
rotating. Wait until the drum has
stopped rotating.
21
en
Faults and what to do about them.
Caution!
Water damage
Any escaping water may cause water
damage.
Do not open the washing machine door
if water can be seen through the glass.
Pull the emergency release
downwards with a tool and release.
1. Set the programme selector to the
Off position. Remove the mains plug.
2. Drain the water.
The washing machine door can then be
opened.
Information on the display panel
Display
Cause/remedial action
YES
The washing machine door is unlocked. It is possible to add laundry.
NO
■
■
E:16
E:17
E:29
A: 10
Laundry may become trapped. Close the washing machine door properly.
■
■
■
■
■
■
E:18
Due to the high temperature in the drum, the washing machine door cannot
be opened. Wait until the temperature drops.
Due to the high level of water in the drum, the washing machine door cannot be opened. Drain the water (e.g. select the Spin or Empty programme (if
only a drain cycle is required, set rpm (spin speed) to $ Rinse hold = 2
without final spin selected ).
■
■
Turn on the cold water tap fully
Supply hose kinked or trapped
Water pressure too low. Clean the filter in ?
Turn on the hot water tap fully, supply hose kinked or trapped.
Supply hose kinked/trapped; water pressure too low. Clean the filter.
Hot water hose not connected; washing machine is operated using cold
water only. Ignore the message; this message is only displayed for the first
wash cycle.
Detergent solution pump blocked. Clean the detergent solution pump.
Drain hose/waste pipe blocked. Clean the drain hose on the siphon.
E:23
Water in the base trough due to appliance leaking. Call after-sales service.
²»
If childproof lock is active, deactivate it.
Other displays
Switch off the appliance, wait for five seconds and switch it back on again. If the
display appears again, call after-sales service.
22
Faults and what to do about them.
en
Faults and what to do about them.
Faults
Water is leaking from the
appliance.
The appliance is not filling
with water.
Detergent is not being dispensed.
The door cannot be
opened.
Cause/remedy
■
■
■
■
■
■
■
■
■
The programme does not
start.
■
■
■
The water is not draining.
■
■
■
Water is not visible in the
drum.
The spin result is not satisfactory.
Laundry is wet/too damp.
The spin cycle runs several times.
The programme takes
longer than usual.
Attach the drain hose correctly or replace it.
Tighten the threaded joint on the inlet hose.
Start button not selected?
Is the tap turned on?
Could the filter be clogged? Clean the filter ~ Page 21.
Is the inlet hose kinked or trapped?
The safety function is activated. Stop the programme?
$ Rinse stop = 2 without final rinse selected? ~ Page 11.
Can the door only be opened by the emergency release? ~ Page 21.
Start button for a pause or "Ready in" time pressed?
Is the door closed?
Childproof lock active? Deactivate.
$ Rinse stop = 2 without final rinse selected? ~ Page 11.
Clean the drain pump. ~ Page 20.
Clean the drain pipe and/or the drain hose.
Not a fault - the water is below the visible area.
■
■
Not a fault – the unbalanced load detection system has interrupted the spin
because the laundry is unevenly distributed. Distribute small and large
items of laundry evenly in the drum.
Is the selected speed too low?
Not a fault – the unbalanced load detection system is adjusting an imbalance.
■
■
Not a fault – unbalanced load detection system adjusts imbalance by
repeatedly distributing the washing.
Not a fault – foam detection system active – a rinse cycle is activated.
The programme length
Not a fault - the programme sequence is optimised for the particular wash prochanges during the wash cess. This may result in changes to the programme length in the display field.
cycle.
Residual water in the care
product dispenser.
Odours in the washing
machine.
■
■
Not a fault - the effectiveness of the care product is not affected.
Clean the insert if necessary.
Run the Cottons 90 °C programme without laundry. Use standard detergent for
this.
x symbol flashes. Foam Have you used too much detergent?
may be leaking from the Mix one tablespoonful of fabric softener with ½ litre water and pour into disdetergent drawer.
penser II (Not for outdoor fabrics, sportswear fabrics or those made with down.)
Use less detergent in the next washing cycle.
23
en
After-sales service
Faults
Cause/remedy
Loud noises, vibrations
and machine "movement" during the spin
cycle.
■
■
■
The display panel/indicator lights do not work
while the appliance is running.
There is detergent residue on the laundry.
■
■
■
■
■
Is the appliance aligned? Align the appliance. ~ Page 25.
Are the appliance's feet secured? Secure the appliance's feet.
~ Page 25.
Have the transport braces been removed? Remove the transport braces.
~ Page 27.
Has there been a power failure?
Have the fuses blown? Reset/replace the fuses.
If the fault occurs repeatedly, call the after-sales service. ~ Page 24.
Some phosphate-free detergents contain water-insoluble residue.
Select the rinse programme or brush the laundry after washing.
NO appears in the display The water level is too high. It is not possible to add laundry. Close the washing
panel in Pause mode.
machine door immediately, if necessary.
Press the "Start" button to continue the programme.
YES appears in the disThe door is unlocked. It is possible to add laundry.
play panel in Pause mode.
If you cannot correct a fault yourself (after switching on/off) or a repair is required:
■
Set the programme selector to the "Off" position. The appliance is switched off.
■
Unplug the mains plug from the socket.
■
Turn off the tap and call the after-sales service. ~ Page 24.
4 After-sales service
If you cannot correct the fault yourself,
(see section, Faults and what to do
about them) ~ Page 21, please
contact our after-sales service. ~
Cover page
We will always find an appropriate
solution in order to avoid unnecessary
visits by engineers.
Please give the after-sales service the
product number (E no.) and the
production number (FD) of the
appliance.
ecivrsela-rtAf
(1U
Product number
24
)'
Production number
You can find this information,
*depending on the model:
On the inside of the washing machine
door*/in the opened service flap* and
on the rear of the appliance.
Trust the expertise of the
manufacturer.
Contact us for assistance. By doing so,
you will ensure that the repairs are
carried out by trained service personnel
using genuine spare parts.
Technical data
en
J Technical data
Dimensions:
60 x 55 x 85 cm
(width x depth x height)
Weight:
66 - 73 kg*
Mains connection:
Nominal voltage: 220-240 V, 50 Hz
Nominal current: 10 A / 13 A*
Nominal power: 2300 W
atdlcinhTe
Water pressure:
100 - 1000 kPa (1-10 bar)
* Depending on the model
Power consumption when switched
off:
0.17 W
Power consumption when ready for
use (left-on mode):
2.00 W
5 Positioning and connecting
Included with the appliance
gnitceodnagiotPso
Note: Check the machine for transport damage. Never use a damaged machine. If
you have any complaints, contact the dealer from whom you purchased the
appliance or our after-sales service.
#
+
( Mains cable
0 Water drainage
8 Water supply hose*
@ Covers for the transport locks
H Elbow for securing the water drain hose*
*depending on model
In addition, a hose clamp (24-40 mm
diameter, available from specialist
dealers) is required to connect the
water drain hose to a siphon.
Useful tools
■
Spirit level for levelling
■
Spanner with:
– WAF 13 for loosening the
transport locks, and
– WAF 17 for aligning the
appliance feet
25
en
Positioning and connecting
Safety instructions
: Warning
Risk of injury!
■
The washing machine is very heavy.
Be careful when lifting/transporting
the washing machine.
■
When the washing machine is lifted
by its protruding parts (e.g. the
washing machine door), the
components may break off and
cause injuries.
Do not lift the washing machine by
protruding parts.
■
If the hose and mains cables are not
routed properly, there is a risk of
tripping and injury.
Lay hoses and cables in such a way
that there is no risk of tripping.
Caution!
Damage to the appliance
Frozen hoses may rip/burst.
Do not install the washing machine in
areas exposed to frost or outdoors.
Caution!
Water damage
The connection points for the water
supply hose and water drain hose are
under high water pressure. To prevent
leaks and water damage, you must
follow the instructions in this section.
Notes
■
In addition to the safety information
listed here, the local water and
electricity supplier may have special
requirements.
■
If in doubt, have the appliance
connected by a specialist.
Installation surface
Note: The washing machine be stable
so that it does not move around.
■
The installation surface must be firm
and level.
■
Soft floors/floor coverings are not
suitable.
26
Installation on a base or a
wooden joist floor
Caution!
Damage to the appliance
The washing machine may wander and
tip/topple from the base when spinning.
Use holding brackets to secure the feet
of the appliance.
Order no. WMZ 2200, WX 975600.
Note: On wooden joist floors, install the
washing machine:
■
In a corner, if possible,
■
On a water-resistant wooden board
(min. 30 mm thick) which is screwed
tightly to the floor.
Installation on a platform with
drawer
Platform order no.: WMZ 20490, WZ
20490.
Installing the appliance in a
kitchenette
: Warning
Risk of death!
There is a risk of electric shock if you
touch live components.
Disconnect the appliance from the
power supply.
Notes
Recess width of 60 cm required.
■
Only install the washing machine
underneath a continuous worktop
that is securely connected to
adjacent cabinets.
■
If you remove the appliance covering
plate for installation underneath the
worktop or fitted in a cabinet, you must
replace it with a metal cover.
Order no.: WMZ20331; WZ20331.
Positioning and connecting
Removing the transport locks
3. Insert the covers.
Caution!
Damage to the appliance
■
The machine is secured for
transportation using transport locks.
If the transport locks are not
removed, the drum, for example,
may become damaged when the
machine is operated.
Before using the appliance for the
first time, make sure that you
completely remove all four transport
locks. Keep the locks in a safe
place.
■
To prevent transport damage from
occurring if the appliance is moved
at a later date, you must refit the
transport locks before transporting
the appliance.
Hose and cable lengths
■
PD[FP
PLQFP
■
aFP
Right-hand connection
aFP
aFP
aFP
PD[FP
PLQFP
2. Unscrew and remove the bolts from
all four transport safety devices.
Remove the sleeves. To do this,
remove the mains cable from the
holders.
Left-hand connection
aFP
aFP
Note: Keep the screws and sleeves in
a safe place.
1. Take the hoses out of the holders.
en
Tip: The following are available from
specialist dealers/after-sales service:
■
Extension for Aqua-Stop and cold
water supply hose (approx. 2.50 m).
Order no. WMZ2380, WZ10130.
■
A longer supply hose (approx. 2.20
m) for standard model.
27
en
Positioning and connecting
Water inlet
Hot and cold water connection
: Warning
Risk of death!
There is a risk of electric shock if you
touch live components.
Do not immerse the Aqua-Stop safety
valve in water (it contains an electric
valve).
Note:
■
Red hot water supply hose on the
hot water tap and red valve on the
appliance
■
Cold water supply hose on the cold
water tap and white valve on the
appliance
Observe the following when connecting
the machine:
Connection to the water pipes (¾" =
26.4 mm)
Notes
■
With a cold water connection, only
operate the washing machine using
cold mains water.
■
With a hot water connection, operate
the washing machine with hot and
cold mains water, with a maximum
temperature of 60 °C.
■
Do not connect the machine to the
mixer tap of an unpressurised hotwater boiler.
■
Do not use a used supply hose. Only
use the supply hose supplied or one
that was purchased from an
authorised specialist retailer.
■
Do not bend, squash, modify or cut
through the water supply hose
(otherwise its strength is no longer
guaranteed).
■
Only tighten the screw connections
by hand. If the screw connections
are tightened too much with a tool
(pliers), the thread may become
damaged.
Optimum water pressure in the supply
network
At least 100 kPa (1 bar)
Maximum 1000 kPa (10 bar)
When the tap is open, the water flow is
at least 8 l/min.
If the water pressure is higher than this,
a pressure-reducing valve must be
installed.
28
Connection to the appliance
Cold water connection only
If no hot water connection is present,
only connect the cold water inlet hose
and cover the hot water connection on
the appliance so that it is kept free of
dirt
Note: Carefully turn on the tap and
check that the connection points are not
leaking. The screw connection is under
water pipe pressure.
Positioning and connecting
Cold water connection
Connect the water supply hose to the
water tap (¾" = 26.4 mm) and to the
appliance (not necessary for Aqua-Stop
models as this is permanently installed):
■
Model: Standard
■
Model: Aqua-Secure
■
Model: Aqua-Stop
Note: Carefully turn on the tap and
check that the connection points are not
leaking. The screw connection is under
water pipe pressure.
Water outlet
Caution!
Water damage
If the drain hose slips out of the wash
basin or the connection point during
draining due to high water pressure, any
escaping water may cause water
damage.
Secure the drain hose so that it cannot
slip out.
Note: Do not kink the water drain hose
or put strain on it lengthways.
en
You can lay the water drain hose as
follows:
■
Outlet in a sink
: Warning
Risk of scalding!
When you are washing at high
temperatures, there is a risk of
scalding if you come into contact
with hot detergent solution e.g. if hot
detergent solution is being drained
into a wash basin.
Do not reach into the hot detergent
solution.
Caution!
Damage to the appliance/fabrics
If the end of the drain hose is
immersed in the drained water, water
may be sucked back into the
appliance and may damage the
appliance/fabrics.
Make sure that:
– The plug does not block drainage
from the sink.
– The end of the drain hose is not
immersed in the drained water.
– The water drains away quickly
enough.
■
Drainage into a siphon
The connection point must be
secured using a hose clamp with a
diameter of 24-40 mm (available
from specialist dealers).
29
en
■
Positioning and connecting
Outlet into a plastic pipe with
rubber bushing or into a drainage
pit
Levelling
Level the appliance using a spirit level.
Incorrect levelling may result in intense
noise, vibrations and "wandering".
1. Loosen the lock nuts using a
wrench, by turning it in a clockwise
direction.
2. Check the alignment of the washing
machine with a spirit level, and
adjust it if necessary. Change the
height by turning the appliance feet.
All four appliance feet must stand
firmly on the ground.
3. Tighten the lock nut against the
housing.
In doing so, hold the foot tight and
do not adjust its height.
The lock nuts on all four appliance
feet must be screwed tightly against
the housing.
30
Electrical connection
: Warning
Danger of death!
There is a risk of electric shock if you
touch live components.
■
Never touch or hold the mains plug
with wet hands.
■
Only pull out the mains cable by the
plug and never by the cable, as this
could damage it.
■
Never unplug the mains plug during
operation.
Observe the following information and
ensure that:
Notes
The mains voltage and voltage
indicated on the washing machine
(rating plate) are the same.
The connected load and fuse
required are specified on the rating
plate.
■
The washing machine is only
connected to an alternating current
via a properly installed earthed
socket.
■
The mains plug fits the socket.
■
The cable cross-section is adequate.
■
The earthing system is properly
installed.
■
The mains cable is only replaced by
a qualified electrician (if this is
necessary). Replacement mains
cables are available from the aftersales service.
■
No multiple plugs/couplings or
extension cables are used.
■
If an earth-leakage circuit breaker is
used, only a type which displays this
symbol is used: z.
Only this symbol guarantees
compliance with the currently
applicable regulations.
■
The mains plug can be accessed at
all times.
■
The mains cable is not bent,
squashed, modified, cut through, or
in contact with heat sources.
■
Positioning and connecting
Before washing for the first
time
The washing machine was thoroughly
tested before leaving the factory. In
order to remove any water which may
be left over from the test, run the first
washing cycle without any laundry.
Notes
■
The washing machine must be
correctly installed and connected.
(from ~ Page 25).
■
Never use a damaged machine.
Inform your after-sales service.
Check the machine.
Plug in the mains plug.
Turn the tap on.
Close the washing machine door (do
not load any laundry).
5. Select the Cottons programme and
90 °C as the temperature.
6. Open the detergent drawer.
7. Pour approx. 2 litre of water into
compartment II.
8. Pour standard detergent into
compartment II.
Note: Prevent foaming by only using
half of the amount of detergent
recommended by the detergent
manufacturer. Do not use detergent
for wool or delicates.
9. Close the detergent drawer.
10. Press the Start button.
11. When the programme ends, switch
off the appliance.
Your washing machine is now ready to
use.
1.
2.
3.
4.
Transportation
en
3. Drain the remaining detergent
solution.
Maintenance – detergent solution
pump blocked ~ Page 20
4. Disconnect the washing machine
from the mains.
5. Remove the hoses.
Installing the transport locks:
1. Remove the covers and keep in a
safe place.
If required, use a screwdriver.
2. Insert all four sleeves.
Clamp the mains cable on the
holders. Insert and tighten the bolts.
Before commissioning:
Notes
The transport locks must be
removed.
■
To prevent unused detergent from
flowing straight into the drain during
the next wash: Pour approx. 2 litre of
water into compartment II and start
the Empty programme.
■
e.g. when moving home
Preparatory work:
1. Turn off the water tap.
2. Reduce the water pressure in the
supply hose.
Maintenance – filter in the water
supply ~ Page 21
31
Aqua-Stop warranty
Only for appliances with Aqua-Stop
In addition to warranty claims against the vendor based on the purchase agreement
and to our appliance warranty, we will provide compensation under the following
conditions:
1. If water damage is caused due to a fault in our Aqua-Stop system, we will
compensate domestic customers for the damage caused.
2. The liability guarantee is valid for the service life of the appliance.
3. It is a prerequisite of all warranty claims that the appliance with Aqua-Stop must
have been installed and connected correctly in accordance with our instructions;
this also includes a correctly fitted Aqua-Stop extension (genuine accessories).
Our warranty does not cover defective feed lines or fittings leading to the AquaStop connection at the tap.
4. Appliances with Aqua-Stop do not need to be supervised during operation, nor
secured afterwards by turning off the tap.
The tap only needs to be turned off if you are away from home for a long period,
e.g. for several weeks' holiday.
Repair order and advice in the event of faults
GB
0344 892 8999 (Calls charged at local or mobile rate.)
IE
01450 2655 (0.03 € per minute at peak. Off peak 0.0088 € per minute.)
You can find the contact information for all countries in the attached after-sales service
directory.
BSH Hausgeräte GmbH
Carl-Wery-Straße 34
81739 München
GERMANY
siemens-home.com
*9000935827*
9000935827
(9503)