Samsung RZ28H6150BC freezer

user manual
This manual is made with 100 % recycled paper.
imagine the possibilities
Thank you for purchasing a Samsung product.
Free Standing Appliance
SAFETY INFORMATION …………………………………………………………………
SETTING UP YOUR FREEZER …………………………………………………………
OPERATING YOUR FREEZER …………………………………………………………
TROUBLESHOOTING ……………………………………………………………………
Safety information
• Before operating the
appliance, please read this
manual thoroughly and retain
it for your reference.
• Use this appliance only for
its intended purpose as
described in this instruction
manual. This appliance is not
intended for use by persons
(including children) with
reduced physical, sensory
or mental capabilities, or
lack of experience and
knowledge, unless they have
been given supervision or
instruction concerning use
of the appliance by a person
responsible for their safety.
• This appliance can be used
by children aged from 8 years
and above and persons with
reduced physical, sensory
or mental capabilities or
lack of experience and
knowledge if they have
been given supervision or
instruction concerning use of
the appliance in a safe way
and understand the hazards
Children shall not play with
the appliance. Cleaning and
user maintenance shall not
be made by children without
• Because these following
operating instructions
cover various models, the
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Important safety symbols and
Hazards or unsafe
practices that may result
in severe personal injury
or death.
Hazards or unsafe
practices that may result
in minor personal injury
or property damage.
Do NOT attempt.
Do NOT disassemble.
Do NOT touch.
Follow directions carefully.
Unplug the power plug from
the wall socket.
Make sure the machine is
grounded to prevent electric
Call the contact center for
These warning signs are here
to prevent injury to you and
Please follow them explicitly.
After reading this section, keep
it in a safe place for future
CE Notice
This product has been determined
to be in compliance with the Low
Voltage Directive (2006/95/EC),
the Electromagnetic Compatibility
Directive (2004/108/EC),
RoHS Directive (2011/65/EU),
Commission Delegated Regulation
(EU) No 1060/2010 and the EcoDesign Directive(2009/125/EC)
implemented by Regulation (EC)
No 643/2009 of the European
Union. (For products sold in
European Countries only)
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characteristics of your freezer
may differ slightly from those
described in this manual.
• It is hazardous for anyone
other than an Authorised
Service Person to service this
appliance. In Queensland –
the authorized Service Person
MUST hold a Gas Work
Authorisation or Licence for
hydrocarbon refrigerants, to
carry out Servicing or repairs
which involve the removal of
covers. (For Australia only)
• Do not install the freezer
in a damp place or place
where it may come in
contact with water.
Deteriorated insulation of
electrical parts may cause an
electric shock or fire.
Do not place this freezer in
direct sunlight or expose to
the heat from stoves, room
heaters or other appliance.
Never use gas pipes,
telephone lines or other
potential lightening rods as
Improper use of the ground
plug can result in electric
Do not plug several appliances
into the same multiple power
board. The freezer should
always be plugged into its
own individual electrical which
has a voltage rating that
matched the rating plate.
This provides the best
performance and also
prevents overloading house
wiring circuits, which could
cause a fire hazard from
overheated wires.
Do not use a cord that shows
cracks or abrasion damage
along its length or at either
• Do not bend the power cord
excessively or place heavy
articles on it.
• This freezer must be
properly installed and
located in accordance
with the manual before it
is used.
If the wall socket is loose, do
not insert the power plug.
There is a risk of electric
shock of fire.
Connect the power plug in
proper position with the cord
hanging down.
If you connect the power plug
upside down, wire can get cut
off and cause fire or electric
When moving the freezer,
be careful not to roll over or
damage the power cord.
This constitutes a fire hazard.
Make sure that the power plug
is not squashed or damaged
by the back of the freezer.
Keep the packing materials
out of reach of children.
There is a risk of death from
suffocation if children put them
on their head.
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• The appliance must be
positioned so that the plug is
accessible after installation.
• Keep ventilation
opening in the appliance
enclosure or mounting
structure clear of
• Allow the appliance to stand
for 2 hours after installation.
• Do not insert the power
plug with wet hands.
Do not store articles on the
top of the appliance.
When you open or close the
door, the articles may fall and
cause personal injury and/or
material damage.
Do not put a container filled
with water on the freezer.
If spilled, there is a risk of fire
or electric shock.
Do not let children hang on
the door. If not, a serious injury
may occur.
Do not let children enter inside
of the freezer. There is a risk of
children entrapment.
Do not touch the inside walls
of the freezer or products
stored in the freezer with wet
This may cause frostbite.
Do not store volatile or
flammable substances in the
The storage of benzene,
thinner, alcohol, ether, LP gas
and other such products may
cause explosions.
Do not store pharmaceuticals
products, scientific materials
or temperature sensitive
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• The freezer must be
- You must ground the freezer
to prevent any power leakages or electric shocks caused
by current leakage from the
• If the power cord is
damaged, have it
replaced immediately by
the manufacturer or its
service agent.
• The fuse on refrigerator
must be changed by a
qualified technician or service
- Failing to do so may result
in electric shock or personal
products in the freezer.
sources of ignition and air the
room in which the appliance is
- Products that require strict
standing for several minutes.
temperature controls must not
be stored in the freezer.
• Use only the LED Lamps
provided by manufacturer or
• Do not place or use electrical
service agents.
appliance inside the freezer,
unless they are of a type
• If you smell
recommended by the
pharmaceutical or
smoke, pull out power
• Do not use mechanical
plug immediately and
devices or any other
contact your Samsung
means to accelerate
Electronics service
the defrosting process,
other than those
• If the products equipped
with LED Lamp, do not
recommended by the
disassemble Lamp Cover and
LED Lamp by yourself.
• Do not damage the
- Please contact your service
refrigerant circuit.
• Do not disassemble or repair
the freezer by yourself.
- You run risk of causing a fire,
malfunction and/or personal
• Children should be
• Do not place carbonated
supervised to ensure that
or fizzy drinks in the
they do not play with the
freezer compartment. Do
not put bottles or glass
• This product is intended only
containers in the freezer.
for the storage of food in a
- When the contents freeze, the
domestic environment.
glass may break and cause
• If a gas leak is detected, avoid
personal injury.
any naked flames or potential
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• If the freezer is damaged
by water, pull out
the power plug and
contact your Samsung
Electronics service
• Do not apply strong shock
or excessive force onto the
surface of glass.
- Broken glass may result in a
personal injury and/or property
• Do not directly spray
water inside or outside
the freezer.
- There is a risk of fire or electric
• Do not spray inflammable gas
near the freezer.
- There is a risk of explosion or
• Remove any foreign
matter or dust from the
power plug pins. But do
not use a wet or damp
cloth when cleaning the
plug, remove any foreign
material or dust from the
power plug pins.
- Otherwise there is a risk of fire
or electric shock.
• Do not spray cleaning
products directly on the
- Printed letters on the display
may come off.
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• To get Best performance
of product,
Do not place foods too closely
in front of the vents at the
rear of the appliance as it can
obstruct free air circulation in
the freezer compartment.
Wrap the food up properly or
place it in airtight containers
before put it into the freezer.
Do not put any newly
introduced food for freezing
near to already food.
Please observe maximum
storage times and expiry
dates of frozen goods.
There is no need to disconnect
the freezer from the power
supply if you will be away for
less than three weeks. But,
Remove all the food if you
are going away for the three
weeks or more. Unplug the
freezer and clean it, rinse and
Fill water tank, ice tray, water
cubes only with potable water.
• Unplug the freezer before
cleaning and making
product contains flammable
gas (Refrigerant R-600a),
contact your local authority
in regard to safe disposal of
this product. Cyclopentane is
used as a insulation blowing
gas. The gases in insulation
material require special
disposal procedure. Please
• When disposing of
contact your local authorities in
this or other freezers,
regard to the environmentally
remove the door/door
safe disposal of this product.
seals, door latch so that
Ensure that none of the pipes
small children or animals
on the back of the appliances
cannot become trapped
are damaged prior to disposal.
inside. Children should
The pipes shall be broke in the
be supervised to ensure
open space.
that they do not play with
• If the appliance contains
the appliance.
iso-butane refrigerant
• Please dispose of the
(R-600a), a natural gas
packaging material for this
with high environmental
product in an environmentally
compatibility that is, however,
friendly manner.
also combustible. When
• Leave the shelves in place so
transporting and installing the
that children may not easily
appliance, care should be
climb inside. Ensure that none
taken to ensure that no parts
of the pipes on the back of the
of the refrigerating circuit are
appliance are damaged prior
to disposal.
• Refrigerant squirting out of the
• R-600a or R-134a is used
pipes could ignite or cause an
as a refrigerant. Check the
eye injury. If a leak is detected,
compressor label on the rear
avoid any naked flames or
of the appliance or the rating
potential sources of ignition
label inside the freezer to
and air the room in which
see which refrigerant is used
the appliance is standing for
for your freezer. When this
several minutes.
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• In order to avoid the creation
• If the key is provided with
of a flammable gas-air mixture
freezer, the keys should
if a leak in the refrigerating
be kept out of the reach of
circuit occurs, the size of the
children and not in vicinity of
room in which the appliance
the appliance.
may be sited depends on the • The appliance might
amount of refrigerant used.
not operate consistently
Never start up an appliance
(possibility of defrosting of
showing any signs of damage.
contents or temperature
If in doubt, consult your dealer.
becoming too warm in the
The room must be 1 m³
freezer) when sited for an
in size for every 8 g of
extended period of time below
R-600a refrigerant inside the
the cold end of the range
appliance. The amount of
of temperatures for which
refrigerant in your particular
the refrigerating appliance is
appliance is shown on the
identification plate inside the
• Your appliance is frost free,
which means there is no
need to manually defrost
your appliance, as this will be
carried out automatically.
• Temperature rising during the
• In the event of a power failure,
defrost can comply with ISO
call the local office of your
requirement. But If you want
Electricity Company and ask
to prevent an undue rise in the
how long it is going to last.
temperature of the frozen food
- Most power failures that are
while defrosting the appliance,
corrected in an hour or two
please wrap the frozen food in
will not affect your freezer
several layers of newspaper.
temperatures. However, you
• Any increase in temperature of
should minimize the number
frozen food during defrosting
of door openings while the
can shorten its storage life.
power is off.
• The temperature of two
- But Should the power failure
star section (sections) or
last more than 24 hours,
compartment (compartments)
remove all frozen food.
which have two star symbol
( ) is slightly higher than
other freezer compartment
The two star section
(sections) or compartment
(compartments) is (are) based
on the instruction and/or the
condition as delivered.
Saving Energy Tips
- Install the appliance in a
cool, dry room with adequate
Ensure that it is not exposed
to direct sunlight and never
put it near a direct source of
heat (radiator, for example).
- Never block any vents or
grilles on the appliance.
- Allow warm food to cool
down before placing it in the
- Put frozen food in the
refrigerator to thaw.
You can then use the low
temperatures of the frozen
products to cool food in the
- Do not keep the door of the
appliance open for too long
when putting food in or taking
food out. The shorter time for
which the door is open, the
less ice will form in the freezer.
- Clean the rear of the
refrigerator regularly.
Dust increases energy
Do not set temperature colder
than necessary.
Ensure sufficient air exhaust
at the refrigerator base
and at the back wall of the
Do not cover air vent
Allow clearance to the right,
left, back and top when
This will help reduce power
consumption and keep your
energy bills lower.
For the most efficient use
of energy, please keep the
all inner fittings such as
baskets, drawers, shelves
on the position supplied by
This appliance is intended
to be used in household and
similar applications such as
- staff kitchen areas in shops,
offices and other working
- farm houses and by clients
in hotels, motels and other
residential type environments;
- bed and breakfast type
- catering and similar non-retail
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Setting up your freezer
568 mm
595 mm
1183 mm
• This freezer must be properly installed and
located in accordance with the manual before it
is used.
• Use this appliance only for its intended purpose
as described in this instruction manual.
• We strongly recommend that any servicing be
performed by a qualified individual.
• Please dispose of the packaging material for this
product in an environmentally friendly manner.
Pull the power plug out of the socket before
WARNING changing the interior light of the freezer.
- Otherwise, there is a risk of electric shock.
at least
50 mm
912.5 mm
• Height of the product may be different
depending on the models.
• Allow clearance to the right, left, back and top
when installing. This will help reduce power
consumption and keep your energy bills lower.
• Do not install the freezer in a place with the
temperature lower than 10 °C.
Selecting the best location for the
• A location without direct exposure to sunlight.
• A location with flat floor surface.
• A location with enough space for the freezer door
to open easily.
• Allow sufficient space for air circulation of the
internal cooling system. If the freezer does not
have enough space, the internal cooling system
may perform more.
Pull the unit straight out when installing,
servicing or cleaning behind the freezer and
push it straight back after work is complete.
Make sure your floor can support fully loaded
Remove paper on spacer and then attach
two spacers (Gray block) on the back side of
refrigerator for better performance.
Make sure two spacers fix like below image
when you install the refrigerator.
It is improving the refrigerator performance.
100 mm
1800 mm
50 mm
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Congratulations on your purchase of this Samsung
We hope you enjoy the state-of-art features and
efficiencies that this new appliance offers.
1. Remove 4 screws on the top of the freezer.
Samsung recommends that reversing of the
door opening is only completed by Samsung
approved Service providers. This will be on
a chargeable basis and at the customers
Any damage caused while attempting to
reverse the door opening is not covered
under the appliance manufactures warranty.
Any repairs requested due to this
circumstance will be completed on a
chargeable basis at the customers expense.
2. Remove the plastic cover and make sure to
disconnect the wire connected to it.
After removing the plastic cover, check the parts
for reversing the door.
Required Tools (Not provided)
Phillips Head
Driver (+)
Flat Head
Driver (-)
10 mm
Socket Wrench
(for bolts)
Be careful not to damage the electrical wires
when removing the plastic cover.
3. Disconnect the wires and then remove 3 bolts.
8 mm
Socket Wrench
(for hinge shaft)
(for bolts)
5 mm Hex
(for bottom
hinge shaft)
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Make sure your freezer is unplugged before
handling electrical wires.
4. Remove the door from the lower hinge by
carefully lifting the door straight up.
7. Separate the hinge shaft by using hex wrench
first. Unscrew the bolt to remove the hinge riser
and switch the side of the hinge shaft and the
hinge riser.
Hinge shaft
8mm Bolt
Hinge riser
Freezer door is heavy, be careful not to injure
yourself when removing the freezer door.
8. Attach the hinge on the bottom right side of the
freezer where bolts were previously removed in
step 6. Screw the bolts that were removed on
the bottom left side of the freezer for the future
usage. Switch the the Leg from the left to right.
5. Separate the front leg cover after removing 2
10 mm
10 mm
6. Unscrew 3 bolts tightening the hinge and also
unscrew 3 bolts on the bottom right side by the
front leg where removed hinge will be attached.
9. Remove the screws on the bottom right and left
side of the freezer door. Switch the side of the
door stopper from left to the right. Hinge riser
should be switched as well.
Hinge riser
10 mm
10 mm
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Hinge riser
10.Remove the wire cover on top of the freezer door
to switch the side of the wires.
13.Reassemble the hinge on the freezer door by
reversing the step 11. Make sure to use right side
hinge cover (which can be found underneath the
removed plastic cover from step 2) and remove
the grommet. After reassembling the hinge, wire
and the hinge cover, switch the side from left to
the right.
11.Remove the hinge and the grommet from the
freezer door. Detach the left side hinge cover and
pull the wires out of the hinge cover.
14.After switching the hinge, make sure to take out
Cover Wire Door R in the packing and close it
with the wire cover on the top of freezer door.
Hinge cover
“Cover Wire Door R” can
be found in the packaging
Be careful not to damage the electrical wires
when removing the hinge cover.
12.Use wrench to separate the hinge shaft and then
flip the hinge and reattach the hinge shaft.And
remove the shim at the top and attach it to the
other side.
15.Take off the handle cover and remove the screws,
make sure to detach the caps and the handle
from the right to left side of the door. (Make sure
to cover the right side with detached caps.)
Handles may not have cover depending on
the models.
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16.Switch the hinge cap and attach the front leg
cover. Carefully put the freezer door back on.
19.Tighten 4 screws back to its place.
Hinge cap
17.Tighten the 3 bolts and then connect the wires
back together.
20.Detach the Freezer door gaskets and then attach
them after rotating them 180˚.
Make sure your freezer is unplugged before
handling electrical wires.
18.Connect the wire on the plastic cover and put the
cover back to its original position.
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• After reversing the doors, make sure
the Freezer door gaskets are properly
arranged. If not, there might be a noise or
dew formed which affects performance of
the refrigerator.
If the front of the appliance is
slightly higher than the rear, the
door can be opened and closed
more easily.
Turn the adjusting legs clockwise
to raise and counter-clockwise
to lower the height.
Case 1) The appliance tilts
down to the left.
• Turn the left adjusting leg in
the direction of the arrow until
the appliance is level.
Case 1)
Case 2)
Case 2) The appliance tilts
down to the right.
• Turn the right adjusting leg in
the direction of the arrow until
the appliance is level.
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Operating your freezer
( 1 ) Freezer
( 1 )
When the temperature setting is done,
temperature indicator will display the
current temperature of the freezer.
( 2 )
( 3 )
( 4 )
( 2 ) Power Freeze
Each time you press the button, a short beep
will sound.
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Press the Power Freeze button to activate
the Power Freeze function. Power Freeze
indicator will light up and the freezer will
speed up the time to needed to freeze
products in the freezer.
When you use this function, the energy
consumption will increase. This function
must be activated before putting large
amount of food stuff in the freezer
compartment at least 20 hours before.
To deactivate the Power Freeze function,
press the Power Freeze button again.
Press the Freezer button to set the desired
temperature from the range between
-15 °C and -23 °C.
Default set temperature is set on -19 °C
and each time you press the Freezer
button temperature will change in following
order and temperature indicator will display
the desired temperature.
( 3 ) Door Alarm
( 4 ) Control Lock (3 sec)
1. Door Alarm
Press the Door Alarm button to activate
the Alarm function.
Alarm indicator will light up and the
refrigerator will alert you with alarm sound
if the freezer door is kept open for longer
than 2 minutes. To deactivate the Alarm
function, press the Door Alarm button
2. Temperature Alarm
Press the Door Alarm button to activate
the temperature alarm function. The
alarm indicator will light up. If the freezer
compartment is too warm because there
has been a power failure, the signal of “--”
flashes on the display.
When the Freezer button is pressed, the
“warmest temperature” which has reached
in the freezer compartment is flashed on
the display for five seconds. Then the
actual temperature is indicated.
To deactivate the Temperature Alarm
function, press the Door Alarm button
This warning may operate;
- when the appliance is turned on
- the freezer compartment is too warm
due to a power failure
3. Display Off
As standard, the temperature display is
switched off, to switch between on and
off mode, press Door Alarm button for 3
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Press the Control Lock button for 3
seconds to activate the Lock function.
Lock indicator will light up and all the
buttons on the control panel will be locked.
To deactivate the Lock function, press the
Control Lock button again for 3 seconds.
Some of the features can be different and
may not be available depending on the
( 5 )
( 1 )
( 2 )
( 3 )
( 1 )
( 5 )
Top shelf was equipped with flip type plastic
cover to easily get or store foods.
Can be used for small packages of frozen food.
• Position of the Twist ice maker ( 2 ) can be
switched with each other.
( 2 )
• To get more space, you can remove cover of Top
shelf ( 1 ), Twist ice maker ( 2 ), and top four of
the Big boxes ( 3 ). It does not affect thermal and
mechanical characteristics. A declared storage
volume of freezer compartment is calculated with
these parts removed.
You can make ice and store them in the ice bin
underneath the twist ice maker.
( 3 )
Do not store glass bottles in the freezer.
Best used to store meats or dry foods.
Stored food should be wrapped securely with foil
or other suitable wrapping material or containers.
( 4 )
Holds the big boxes but it can be used as
ordinary shelves to put the foods on it.
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( 4 )
Ice tray may look different depending on
Some of the features can be different and
may not be available depending on the
Making ice cubes
1. Remove the ice cube tray by pulling it towards
2. Fill the tray with water up to the maximum water
level marked on the tray.
3. Slide the tray back into the holder, taking care not
to spill the water.
4. Wait until the ice cubes are formed.
Top shelf cover
1. Push the right side of cover inward until you can
get the projection on the left side out.
2. When both sides of the projections are out of the
grooves, pull it towards you to remove the cover.
water level
Make sure that you remove the top shelf
cover when you assemble or disassemble
the glass shelf.
Freezing time
It is recommended that you wait for about
one hour with the temperature set to Power
Freeze for the ice cubes to form.
Twist ice maker (Optional)
Slightly lift up the twist ice maker and pull it towards
Removing the ice cubes
1. Make sure that the ice bin is in place under the
ice tray. If not, slide it into place.
2. Twist the handle of ice tray firmly in the clockwise
direction until the tray twists slightly. The ice
cubes fall into the storage bin.
3. To get ice, slightly lift up the ice tray and pull it
towards you.
Pull the boxes out fully then slightly lift it up to
remove the boxes. (Small box/Fresher box/Big box)
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Tempered glass shelf
Gently lift up the shelves with both hands and pull it
toward you.
Firmly grab the door guard with both hands and lift it
up gently to remove the door guard.
Do not use Benzene, Thinner or Clorox™ for
They may damage the surface of the
appliance and can create a risk of fire.
Do not spray the freezer with water while it is
plugged in, as it may cause an electric shock.
Do not clean the freezer with benzene,
thinner or car detergent for risk of fire.
Maintaining the Interior Light
Please contact your service agents.
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Soft frost door guard
The appliance is not
operating at all or the
temperature is too high.
• Check if the power plug is correctly connected.
• Is the temperature control on the front panel correctly set?
• Does sun shine on the appliance or are there any heat sour ces
• Is the back of the appliance too close to the wall?
There are unusual noises.
The front corners and sides
of the appliance are warm
and condensation starts to
• Heat-proof pipes are installed in the front corners of the appliance to
prevent condensation from forming.
When the surrounding temperature rises, this may not always be
effective. However, this is not abnormal.
• In very humid weather, condensation may form on the outer surface of
the appliance when the moisture in the air comes into contact with the
cool surface of the appliance.
You can hear a liquid
bubbling in the appliance.
• This is the refrigerant, which cools the inside of the appliance.
There is a bad smell inside
the appliance.
• Is there any spoiled food inside of the freezer?
• Make sure that strong smelling food (for example, fish) is wrapped so
that it is airtight.
• Clean out your freezer periodically and throw away any spoiled or
suspect food.
There is a layer of frost on
the appliances walls.
• Are the air outlet vents blocked by food stored inside the freezer?
• Space the food out as much as possible to improve ventilation.
• Is the door fully closed?
Condensation forms on the
inside wall of the appliance.
• Food with a high water content is stored uncovered with a high
humidity level or the door has been left open for a long time.
• Store the food with a cover or in sealed containers.
Check if the appliance is installed on a stable and even floor.
Is the back of the appliance too close to the wall?
Have any foreign objects fallen behind or under the appliance?
Is the noise coming from the compressor in the appliance?
A ticking sound may be heard inside the appliance; this is normal.
This sound occurs when the various accessories contract or expand.
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Ambient Room Temperature Limits
This refrigerator is designed to operate in ambient temperatures specified by its temperature class marked on
the rating plate.
Extended Temperate
Ambient Temperature range (°C)
IEC 62552 (ISO 15502)
ISO 8561
+10 to +32
+10 to +32
+16 to +32
+16 to +32
+16 to +38
+18 to +38
+16 to +43
+18 to +43
Internal temperatures may be affected by such factors as the location of the refrigerator, ambient
temperature and the frequency with which you open the door.
Adjust the temperature as required to compensate for these factors.
Correct Disposal of This Product
(Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates that the product and its
electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with
other household waste at the end of their working life. To prevent possible harm to the
environment or human health from uncontrolled waste disposal, please separate these items
from other types of waste and recycle them responsibly to promote the sustainable reuse of
material resources.
Household users should contact either the retailer where they purchased this product, or
their local government office, for details of where and how they can take these items for
environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the
purchase contract. This product and its electronic accessories should not be mixed with other
commercial wastes for disposal.
If you have any questions or comments relating to Samsung products, please contact the SAMSUNG
customer care center.
Web site
0800 - SAMSUNG (0800 - 7267864)
Bogotá 600 12 72
Gratis desde cualquier parte del país 01 8000 112
112 ó desde su celular #SAM(726)
0818 717100
(852) 3698 4698 (Chinese) (English)
1800 3000 8282 - Toll Free
1800 266 8282 - Toll Free
603-77137477 (Overseas contact)
0800 726 786
800-0101 (Spanish) (English)
1-800-10-7267864 [PLDT]
1-800-8-7267864 [Globe landline and Mobile]
02-4222111 [Other landline]
0860 SAMSUNG (726 7864)
0330 SAMSUNG (7267864)
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