Simple Doc. - Gemalto Support

Ezio Bluetooth Reader
User Guide for PC and MAC
Contents
Device Overview .......................................................................................................................3
Bluetooth Connected Mode Usage ..........................................................................................4
Windows 7 and Windows 8 ............................................................................................................. 4
Prerequisites .............................................................................................................................................. 4
Software installation and PC hardware setup ........................................................................................... 4
Pairing Mode (Connecting for the first time): ........................................................................................... 5
Normal Connection Mode (when the device and PC were already paired):............................................. 7
Windows 10...................................................................................................................................... 9
Prerequisites .............................................................................................................................................. 9
Installing the Gemalto Bluetooth Device Manager: .................................................................................. 9
Pairing (Connecting for the first time): .................................................................................................... 10
Normal Connection Mode (when the device and PC were already paired):........................................... 12
OS X (10.10 and later) .................................................................................................................... 14
Installing on Mac ..................................................................................................................................... 14
Pairing (first time connection) instructions ............................................................................................. 14
Normal Connection Mode (when the device and Mac were already paired): ........................................ 16
USB Connected Mode Usage .................................................................................................17
Windows 7, Windows 8 and Windows 10 ..................................................................................... 17
OS X ................................................................................................................................................ 18
Troubleshooting .....................................................................................................................19
Windows 7 and Windows 8 ........................................................................................................... 19
Windows 10.................................................................................................................................... 20
www.gemalto.com
2
Device Overview
Smart Card insertion slot
Bluetooth activation
switch
Function buttons
(only used in
unconnected mode)
Confirmation button,
also used as a Power
ON/OFF button
Micro USB contact, used for USB
communication and for recharging
the internal battery
Power ON/OFF:
To start the device press on the [OK]
button.
(Card insertion or turning on the
Bluetooth switch will also start the
device)
To power off the device, press on the
[OK] button for more than two
seconds (not applicable in USB
connect mode)
In Unconnected mode, the device will
power off automatically after 60
seconds without any user activity.
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Device Operating Modes:
Bluetooth connected mode
In Bluetooth connected mode
the USB cable is only used for
charging the internal battery
USB connected mode
(Connected to a computer)
Unconnected mode
(Connected to a computer)
Charging the Battery:
The internal battery is charged every
time a USB cable is connected.
A battery symbol indicating the
current battery level is located at the
top left corner of the display.
Battery level is full
Battery level is low –>
charge the device
Battery is charging
3
Bluetooth Connected Mode Usage
Windows 7 and Windows 8
Prerequisites
A Bluegiga BLED112 USB dongle.
Software installation and PC hardware setup
1
Run the “setup.exe” to install the “Gemalto
Bluetooth Device Manager” from the installation
package.
www.gemalto.com
2
Plug the Bluegiga BLED112 USB dongle into your
PC’s USB port.
4
Pairing Mode (Connecting for the first time):
1
Open the “Gemalto Bluetooth Device Manager”
application.
2
Click on the [+] button.
3
Start the device (press on the [OK] button) and
ensure the device is set in Bluetooth mode (i.e.
the Bluetooth switch is in the upper position).
4
Press on the [MENU] button followed by key [1]
to enter Bluetooth pairing mode.
5
Click on the reader name “Ezio Bluetooth Reader
XXXX” (XXXX is the last 4 digits of the S/N
number printed on the back of the device).
6
Enter the pairing code shown on the device’s
display in the “Pairing code” field.
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5
7
Click on the [SEND] button
9
Ensure “CONNECTED” is shown after the reader
name.
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8
10
The device is now successfully connected. Click on
the [OK] button to complete the process.
Click on the ‘X’ to close the Gemalto Bluetooth
Device Manager.
6
Normal Connection Mode (when the device and PC were already paired):
Auto Connect activated
1
Start the device in Bluetooth mode.
2
Verify the device automatically enters connected
state.
Note: The “Bluetooth connect” message in the main display
will disappear after a few seconds.
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7
Auto Connect inactivated:
1
Start the device in Bluetooth mode.
2
Open the “Gemalto Bluetooth Device Manager”
application.
3
Click on the device name to connect.
4
Ensure “CONNECTED” is shown after the reader
name.
5
Click on the ‘X’ to close the Gemalto Bluetooth
Device Manager” application.
www.gemalto.com
8
Windows 10
Prerequisites
The PC hardware must support Bluetooth Low Energy (BLE), which is part of the Bluetooth 4.0
standards either natively integrated in the PC or by using a standard Bluetooth 4.0 supported USB
dongle.
This can be verified in the Device Manager:
A “Microsoft Bluetooth LE Enumerator” must be present under the Bluetooth section.
Installing the Gemalto Bluetooth Device Manager:
1
Run the “BLE_Devices_Bundle_x_x_x_Win_10
.msi” to install the “Gemalto Bluetooth Device
Manager”
www.gemalto.com
9
Pairing (Connecting for the first time):
1
Start the device (press on the [OK] button) and
ensure the device is set in Bluetooth mode (i.e.
the Bluetooth switch is in the upper position).
2
Press on the [MENU] button followed by key [1]
to enter Bluetooth pairing mode.
3
Open the “Gemalto Bluetooth Device Manager”.
4
Click on the [+] button.
5
Click on the “Unknown device – Pair with
Windows System first” message to open the
Windows Bluetooth pairing.
6
Click on the device you want to connect (where
the 4 last digits are the last 4 digits of the S/N on
the back of the device).
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7
Click on the [Pair] button.
9
Enter the pairing code shown on the device’s
display in the “Pairing code” field.
10
Click on the [SEND] button.
Ensure a “CONNECTED” message is shown after
the reader name.
12
Click on the ‘X’ to close the Gemalto Bluetooth
Device Manager” application.
11
www.gemalto.com
8
Go back to the “Gemalto Bluetooth Device
Manager” and wait until the device name is
shown and then click on that device name.
11
Normal Connection Mode (when the device and PC were already paired):
AutoConnect activated
1
Start up the device in Bluetooth mode
2
Verify the device automatically enters connected
state
Note: The “Bluetooth connect” message in the main display
will disappear after a few seconds.
www.gemalto.com
12
Auto Connect not activated
1
Start up the device in Bluetooth mode
2
Open the “Gemalto Bluetooth Device Manager”
application
3
Click on the device name to connect
4
Ensure “CONNECTED” is shown after the reader
name.
5
Click on the ‘X’ to close the Gemalto Bluetooth
Device Manager” application.
www.gemalto.com
13
OS X (10.10 and later)
Installing on Mac
1
Double-click the “Bluetooth Smart Card Reader
Manager.pkg” file (if El Capitan or later is used)
or “Bluetooth Smart Card Reader Manager
Yosemite.pkg” (if Yosemite is used) to install the
“Gemalto Bluetooth Device Manager”
Pairing (first time connection) instructions
1
Ensure that Bluetooth is turned on.
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2
Start the device (press on the [OK] button) and
ensure the device is set in Bluetooth mode (i.e.
the Bluetooth switch is in the upper position).
14
3
Press on the [MENU] button followed by key [1]
to enter Bluetooth pairing mode.
4
Open the Bluetooth Devices Manager under the
Launchpad.
5
Click the Gemalto icon in the top right corner of
the system.
6
Click on the reader name “Ezio BT Reader XXXX”
(XXXX is the last 4 digits of the S/N number
printed on the back of the device).
7
Enter the pairing code shown on the device’s
display in the “Pairing code” field and click on the
[OK] button.
8
Ensure that the device is listed under “Connected
Reader”.
www.gemalto.com
15
Normal Connection Mode (when the device and Mac were already paired):
1
Start the device in Bluetooth mode.
2
Verify that the device automatically enters
connected state
Note: The “Bluetooth connect” message in the main display
will disappear after a few seconds.
www.gemalto.com
16
USB Connected Mode Usage
Windows 7, Windows 8 and Windows 10
1
Turn off the Bluetooth swtich and connect the
USB cabel to the PC.
2
The driver is automatically downloaded and
installed from Windows Update.
Verify that the USB connection symbol is
displayed at the top left of the device:
If the the device shows two black squares on the display more than approximatly 1 minute:
It means that the USB driver download process from Windows update may have been blocked due
to a proxy limitation or simliar. Instead, download the USB driver manually from:
http://support.gemalto.com/index.php?id=ezio_shield_pro#.VpUj-U2FNZQ
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17
OS X
For OS X 10.10 (Yosemite) and later
1
Turn off the Bluetooth swtich and connect the
USB cabel between the device and the MAC.
2
Verify that the USB connection symbol is
displayed at the top left of the device:
2
Turn off the Bluetooth swtich and connect the
USB cable to your Mac.
For OS X 10.9 (Mavericks) and earlier
1
Download and install the drivers from:
http://support.gemalto.com/index.php?id
=ezio_shield_pro#.VpUj-U2FNZQ (Note: these
drivers may have already been installed by other
applications, if so, ignore this step.
3
Verify that the USB connection symbol is
displayed at the top left of the device.
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18
Troubleshooting
Windows 7 and Windows 8
During the Bluetooth pairing process, the device name pops up
1. Ensure the device is set in Bluetooth mode.
2. Ensure the device is set in pairing mode.
3. Ensure the BLE dongle is plugged in and the driver is correctly install.
4. Ensure a Gemalto Virtual driver is correctly installed.
www.gemalto.com
19
Windows 10
During the Bluetooth pairing process, the device name pops up
1. Ensure the device is set in Bluetooth mode.
2. Ensure the Bluetooth pairing mode is activated.
3. Ensure Bluetooth is activated on the PC.
4. Ensure BLE/BT4.0 is supported by the PC HW.
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5. Ensure the Gemalto Virtual driver is installed correctly.
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