Hitachi Virtual Storage Platform G200, G400, G600 Service

Hitachi Virtual Storage Platform
G200, G400,
G400, G600
G600
Service Processor Technical Reference
FE-94HM8036-00
© 2015 Hitachi, Ltd. All rights reserved.
No part of this publication may be reproduced or transmitted in any form or by any
means, electronic or mechanical, including photocopying and recording, or stored in a
database or retrieval system for any purpose without the express written permission of
Hitachi, Ltd.
Hitachi, Ltd., reserves the right to make changes to this document at any time without
notice and assumes no responsibility for its use. This document contains the most
current information available at the time of publication. When new or revised information
becomes available, this entire document will be updated and distributed to all registered
users.
Some of the features described in this document might not be currently available. Refer
to the most recent product announcement for information about feature and product
availability, or contact Hitachi Data Systems Corporation at https://portal.hds.com.
Notice: Hitachi, Ltd., products and services can be ordered only under the terms and
conditions of the applicable Hitachi Data Systems Corporation agreements. The use of
Hitachi, Ltd., products is governed by the terms of your agreements with Hitachi Data
Systems Corporation.
By using this software, you agree that you are responsible for:
a) Acquiring the relevant consents as may be required under local privacy laws or
otherwise from employees and other individuals to access relevant data; and
b) Verifying that data continues to be held, retrieved, deleted, or otherwise processed in
accordance with relevant laws.
Hitachi is a registered trademark of Hitachi, Ltd., in the United States and other
countries. Hitachi Data Systems is a registered trademark and service mark of Hitachi,
Ltd., in the United States and other countries.
Archivas, Essential NAS Platform, HiCommand, Hi-Track, ShadowImage, Tagmaserve,
Tagmasoft, Tagmasolve, Tagmastore, TrueCopy, Universal Star Network, and Universal
Storage Platform are registered trademarks of Hitachi Data Systems.
AIX, AS/400, DB2, Domino, DS6000, DS8000, Enterprise Storage Server, ESCON, FICON,
FlashCopy, IBM, Lotus, MVS, OS/390, RS/6000, S/390, System z9, System z10, Tivoli,
VM/ESA, z/OS, z9, z10, zSeries, z/VM, and z/VSE are registered trademarks or
trademarks of International Business Machines Corporation.
iPad is a trademark of Apple Inc., registered in the U.S. and other countries.
All other trademarks, service marks, and company names in this document or web site
are properties of their respective owners.
Microsoft product screen shots are reprinted with permission from Microsoft Corporation.
2
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
Notice on Export Controls. The technical data and technology inherent in this
Document may be subject to U.S. export control laws, including the U.S. Export
Administration Act and its associated regulations, and may be subject to export or
import regulations in other countries. Reader agrees to comply strictly with all such
regulations and acknowledges that Reader has the responsibility to obtain licenses to
export, re-export, or import the Document and any Compliant Products.
3
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
4
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
Equipment warranty
The term of guarantee of normal operation of the storage system and free service is
one year from date of purchase.
If a failure occurs multiple times, the storage system might shut off to avoid a serious
accident.
Notice of export controls
Export of technical data contained in this document might require an export license
from the United States government, the government of Japan. or both. Contact the
Hitachi Legal Department for guidance about any export compliance questions.
Backup
Hitachi cannot guarantee against data loss due to failures. Therefore, back up your
data to minimize chances for data loss.
Data backup is also critical when hardware components are added or replaced,
because performing such hardware procedures restores parameter settings that can
affect how data is managed on the storage systems.
Disposal
This symbol on the product or on its packaging means that your electrical and
electronic equipment should be disposed at the end of life separately from your
household wastes.
There are separate collection systems for recycling in the European Union. For more
information, contact the local authority or the dealer where you purchased the
product.
Recycling
A nickel-metal hydride battery is used in the Cache Backup Battery.
A nickel-metal hydride battery is a resource that can be recycled. When you want to
replace the Cache Backup Battery, call the service personnel. They will dispose of it
for you. This nickel-metal hydride battery, which is designated as recycling product by
a recycling promotion low, must be recycled.
5
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
The mark posted on the Cache Backup Battery is a three-arrow mark that indicates a
recyclable part.
UEFI Development Kit 2010
This product includes UEFI Development Kit 2010 written by the UEFI Open Source
Community. For more information, see the UEFI Development Kit website:
http://sourceforge.net/apps/mediawiki/tianocore/index.php?title=UDK2010
© 2004, Intel Corporation.
All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are
permitted provided that the following conditions are met:
Redistributions of source code must retain the above copyright notice, this list of
conditions and the following disclaimer.
Redistributions in binary form must reproduce the above copyright notice, this list of
conditions and the following disclaimer in the documentation and/or other materials
provided with the distribution.
Neither the name of the Intel Corporation nor the names of its contributors might be
used to endorse or promote products derived from this software without specific prior
written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS “AS
IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR
CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,
EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR
PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF
LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
6
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
Notes on use
When using the Hitachi storage system, be sure to read this guide and understand
the operating procedures and instructions described herein thoroughly before staring
your operation.
The array complies with FDA radiation performance standard 21 CFR subchapter J.
EMI regulation
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference in which case the user will be
required to correct the interference at his own expense. Testing was done with
shielded cables. Therefore, in order to comply with the FCC regulations, you must use
shielded cables with your installation.
The electromagnetic interference (EMI) test was done in the following configuration.
If trouble occurs in another configuration, a user might be requested to take
appropriate preventative measures:
• RKU CBSS dense intermix drive tray flash module drive tray+2 small form factor
drive trays + 1 large form factor drive tray.
• RKU CBSL 1 small form factor drive tray
• RKU CBL dense intermix drive tray flash module drive tray 3 small form factor
drive trays 3 large form factor drive trays
This product must not be used in residential areas.
This is a class A product. In a domestic environment this product can cause radio
interference in which case the user can be required to take adequate measures.
7
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
Contents
Preface - SVP...................................................................................... 11
Intended audience................................................................................................. 12
Document conventions........................................................................................... 12
Conventions for storage capacity values...................................................................13
Accessing product documentation........................................................................... 13
Getting help...........................................................................................................14
Comments............................................................................................................. 14
1 Overview.............................................................................................15
SVP hardware description....................................................................................... 16
SVP front panel................................................................................................ 16
SVP rear panel..................................................................................................17
SVP hardware specifications....................................................................................17
SVP electrical specifications.....................................................................................18
SVP network configuration...................................................................................... 19
Physical LAN port assignment............................................................................ 19
Default IP address settings................................................................................20
2 Installing the SVP................................................................................ 23
Mounting the SVP...................................................................................................24
Mounting the SVP...................................................................................................25
Choose a mounting location.............................................................................. 25
Installing the inner rail extension....................................................................... 25
Installing the outer rails to the rack....................................................................27
Installing the chassis into the rack..................................................................... 27
Connecting to the SVP............................................................................................28
Powering up the SVP.............................................................................................. 29
Setting the SVP date, time, and timezone settings.................................................... 31
Disconnecting from the SVP.................................................................................... 34
8
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
3 SVP support........................................................................................ 37
Security patch and antivirus software policy............................................................. 38
Online update...................................................................................................39
Offline update.................................................................................................. 39
Maintenance process.............................................................................................. 40
SVP failure detection.........................................................................................40
FRU replacement.............................................................................................. 41
Operating system recovery................................................................................ 41
Backing up the OS.......................................................................................42
Restoring the OS.........................................................................................42
Creating a network bridge................................................................................. 42
Powering off the SVP..............................................................................................43
Rebooting the SVP................................................................................................. 44
Backing up the SVP configuration............................................................................ 44
Restoring the SVP configuration.............................................................................. 45
Changing the SVP IP address.................................................................................. 46
Changing the SVP IP address in Windows 7........................................................ 46
Changing the SVP IP address using the Storage Device List................................. 46
Deleting the registered storage system.................................................................... 47
Registering the storage system on the SVP.............................................................. 48
Blocking communications to port 80........................................................................ 53
Index............................................................................................... 0
9
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
Preface - SVP
□ Intended audience
□ Document conventions
□ Conventions for storage capacity values
□ Accessing product documentation
□ Getting help
□ Comments
Preface - SVP
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
11
Intended audience
This document is intended for system administrators, Hitachi Data Systems
representatives, and authorized service providers who install, configure, or
operate Hitachi Virtual Storage Platform G200, G400, G600 storage systems.
Readers of this document should be familiar with the following:
• Data processing and RAID storage systems and their basic functions.
• The Hitachi Virtual Storage Platform G200, G400, G600 storage system.
• The operating system and web browser software on the system hosting
the storage management software.
Document conventions
This document uses the following typographic conventions:
Convention
Description
Bold
Indicates text on a window, other than the window title, including menus,
menu options, buttons, fields, and labels. Example: Click OK.
Italic
Indicates a variable, which is a placeholder for actual text provided by the
user or system. Example: copy source-file target-file
Note: Angled brackets (< >) are also used to indicate variables.
Indicates text that is displayed on screen or entered by the user. Example:
pairdisplay -g oradb
Monospace
< > angled brackets Indicates a variable, which is a placeholder for actual text provided by the
user or system. Example: pairdisplay -g <group>
Note: Italic font is also used to indicate variables.
[ ] square brackets
Indicates optional values. Example: [ a | b ] indicates that you can choose a,
b, or nothing.
{ } braces
Indicates required or expected values. Example: { a | b } indicates that you
must choose either a or b.
| vertical bar
Indicates that you have a choice between two or more options or arguments.
Examples:
[ a | b ] indicates that you can choose a, b, or nothing.
{ a | b } indicates that you must choose either a or b.
This document uses the following icons to draw attention to information:
Icon
Label
Note
12
Description
Calls attention to important or additional information.
Preface - SVP
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
Icon
Label
Description
Tip
Provides helpful information, guidelines, or suggestions for performing
tasks more effectively.
Caution
Warns the user of adverse conditions or consequences (for example,
disruptive operations).
WARNING
Warns the user of severe conditions or consequences (for example,
destructive operations).
Conventions for storage capacity values
Physical storage capacity values (for example, disk drive capacity) are
calculated based on the following values:
Physical capacity unit
Value
1 kilobyte (KB)
1,000 (10 3) bytes
1 megabyte (MB)
1,000 KB or 1,0002 bytes
1 gigabyte (GB)
1,000 MB or 1,0003 bytes
1 terabyte (TB)
1,000 GB or 1,0004 bytes
1 petabyte (PB)
1,000 TB or 1,0005 bytes
1 exabyte (EB)
1,000 PB or 1,0006 bytes
Logical storage capacity values (for example, logical device capacity) are
calculated based on the following values:
Logical capacity unit
Value
1 block
512 bytes
1 KB
1,024 (210) bytes
1 MB
1,024 KB or 1,0242 bytes
1 GB
1,024 MB or 1,0243 bytes
1 TB
1,024 GB or 1,0244 bytes
1 PB
1,024 TB or 1,0245 bytes
1 EB
1,024 PB or 1,0246 bytes
Accessing product documentation
Product user documentation is available on the Hitachi Data Systems Portal:
https://portal.hds.com. Check this site for the most current documentation,
including important updates that may have been made after the release of
the product.
Preface - SVP
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
13
Getting help
Hitachi Data Systems Support Portal is the destination for technical support
of your current or previously-sold storage systems, midrange and enterprise
servers, and combined solution offerings. The Hitachi Data Systems customer
support staff is available 24 hours a day, seven days a week. If you need
technical support, log on to the Hitachi Data Systems Support Portal for
contact information: https://portal.hds.com.
Hitachi Data Systems Community is a new global online community for HDS
customers, partners, independent software vendors, employees, and
prospects. It is an open discussion among these groups about the HDS
portfolio of products and services. It is the destination to get answers,
discover insights, and make connections. The HDS Community complements
our existing Support Portal and support services by providing an area where
you can get answers to non-critical issues and questions. Join the
conversation today! Go to community.hds.com, register, and complete your
profile.
Comments
Please send us your comments on this document to doc.comments@hds.com.
Include the document title and number, including the revision level (for
example, -07), and refer to specific sections and paragraphs whenever
possible. All comments become the property of Hitachi Data Systems
Corporation.
Thank you!
14
Preface - SVP
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
1
Overview
□ SVP hardware description
□ SVP hardware specifications
□ SVP electrical specifications
□ SVP network configuration
Overview
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
15
SVP hardware description
The SVP is a 1RU management server that attaches to each VSP disk
controller (DKC).
SVP front panel
The SVP front panel has LEDs, a reset button, and a power button.
Number
1
16
Description
LEDs. From left to right, the LEDs are:
• BMC Heartbeat
• LAN card 2
• LAN card 1
Overview
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
Number
Description
•
•
Hard drive
System standby power
2
Reset button.
3
Power button. Applies power to or removes
power from the SVP.
SVP rear panel
The only ports used on the rear panel of the SVP are the power socket and
the four LAN ports.
Number
Description
1
Power socket. Attach the power cable supplied
with the SVP.
2
Four LAN ports arranged as follows:
LAN3 LAN4
LAN1 LAN2
These ports connect to your IP network, the
management console PC, and the user LAN port
on each storage system controller.
SVP hardware specifications
The following table lists the SVP hardware specifications.
Item
Dimensions
Specification
Height: 1.7 inches (43 mm)
Width: 17.2 inches (437 mm)
Depth: 14.5 inches (369 mm)
Weight: 14 lbs (6.4 kg)
Processor
Celeron G1820 2.7 GHz 2M, 2C, 2T
Overview
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
17
Item
Specification
Memory
8 GB RAM DDR3
Hard drive
2 TB
Network interface card
x4 ports (on-board NIC) +
x1 IPMI (BMC) port
Rated AC voltage
100-240 V, 50-60 Hz, 4.2 - 1.8A
Power supply
350 Watt AC power supply w/ PFC
AC voltage
100-240 V, 50-60 Hz, 4.2-1.8 Amp
Power supply safety / EMC
•
•
•
•
•
Fans
2x 4cm 4-pin PWM fans
Operating system
Microsoft Windows Embedded Standard 7
Operating temperature
41°F ~ 95°F
USA - UL listed, FCC
Canada - CUL listed
Germany - TUV Certified
Europe/CE Mark
EN 60950/IEC 60950-Compliant
(5°C ~ 35°C)
Non-operating temperature range
-40°F ~ 140°F
(-40°C ~ 60°C)
Operating relative humidity range
8% ~ 90% (non-condensing)
Non-operating relative humidity range
5% - 95% (non-condensing)
Manufacturer
Super Micro (via Synnex)
SVP electrical specifications
The following table lists the SVP electrical specifications.
Mft. p-code
Description
Watts
20
MBD-X10SLM+-LN4F-O
Single-socket H3 (LGA
1150) / 32GB DDR3 ECC
1600MHz / 6x SATA / 4 x
GbE
CSE-512F-350B
350W, 2x 3.5 Internal drive 26.4
bays
CM8064601483405
Intel Celeron G1820 2.7
GHZ 2 M Tray
53
0F11000
3.5-inch 25.4 mm 2 TB 32
MB 7200 RPM
9.1
KVR16E11S8
4 GB 1600 MHZ DIMM SR
X8 with TS Kingston F
4.05
112.55 Watts Total
VA is 140.69, with a 0.8 power factor.
18
Overview
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
Note: These figures are not kilo values.
SVP network configuration
In networking terms, a "network bridge" is software or hardware that
connects two or more networks so that they can communicate. For the SVP, a
network bridge refers to configuring the four onboard local-area network
(LAN) ports using the Bridge Connections setting in the Microsoft Windows
operating system. This arrangement obviates the need for an external
switching hub.
The following figure shows the SVP network configuration.
Physical LAN port assignment
The following figure shows the physical LAN port assignments on the SVP.
The IPMI port is an IPMI-dedicated port connected to the BMC in the SVP and
is invisible from the Windows operating system. The IPMI port can be used if
enabled in BIOS setting, but is not supported for the SVP.
Overview
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
19
Default IP address settings
The following table shows the SVP default IP addresses.
The bridge setting is configured at the Distribution Center. The user connects
to the SVP using the IP address 192.168.0.15 for LAN1/3/4 ports
(management) or 10.0.0.100 for LAN2 port (maintenance), respectively
Port
Name of NIC
Connected to
Default IP
address
IP address
after bridge
is configured
Notes
192.168.0.15/
24
Part of bridge.
IST uses
LAN1/3/4 or 2
ports for
Remote
Desktop
Protocol
(RDP).
<--
Not a part of
bridge. IST
uses LAN1/3/4
or 2 ports for
RDP.
(user can
change a NIC
name)
LAN1
Management
(User)
Management
LAN
n/a (DHCP)
LAN2
Maintenance
MPC or User
PC
10.0.0.100/24
LAN3
Management
(CTL1)
DKC CTL1
n/a (DHCP)
192.168.0.15/
24
Part of the
bridge.
LAN4
Management
(CTL2)
DKC CTL2
n/a (DHCP)
192.168.0.15/
24
Part of the
bridge.
IPMI
n/a
User PC
n/a (disabled)
To enable IPMI
LAN, change
the BMC
network
configuration
on the BIOS
menu from
20
<--
Not supported
(up to user).
Overview
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
"Update IPMI
LAN
configuration"
="No" to "Yes"
and perform
the
appropriate IP
address
setting.
Overview
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
21
22
Overview
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
2
Installing the SVP
□ Mounting the SVP
□ Mounting the SVP
□ Connecting to the SVP
□ Powering up the SVP
□ Setting the SVP date, time, and timezone settings
□ Disconnecting from the SVP
Installing the SVP
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
23
Mounting the SVP
The SVP has a depth of 14.5 inches (369 mm), while the 4U CBL controller
and dense intermix drive tray (DB60) have a depth of 34.1 inches (865 mm)
and 33.9 inches (860 mm), respectively.
if the SVP is rack-mounted between a CBL and dense intermix drive tray, as
shown below, there will not be enough space to access rear I/O panel of the
SVP.
To ensure that the SVP can be accessed for maintenance:
• Locate the SVP at the top of the rack or above the system.
• If a small form factor drive tray (DBS) or dense intermix drive tray (DB60)
is added at the top of the rack, prepare a 1U space between the system
and the small form factor, large form factor, and dense intermix drive
trays.
24
Installing the SVP
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
Mounting the SVP
The SVP comes with two rack rail assemblies. Each assembly consists of an
inner fixed chassis rail that secures directly to the SVP chassis, and an outer
fixed rack rail that secures directly to the rack itself.
Use the following procedures to mount the SVP in a rack.
Choose a mounting location
Procedure
1.
2.
3.
Install the SVP in the top bay of the rack.
Leave enough distance in front of the rack to enable you to open the
front bezel (approximately 25 inches).
Leave approximately 30 inches of clearance in the back of the rack to
allow for sufficient airflow and ease in servicing.
Installing the inner rail extension
The SVP includes chassis ears that you must remove before installing the
rails.
Installing the SVP
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
25
Procedure
1.
Remove the chassis ears.
a. Locate and remove the three screws holding the chassis ear in place.
b. Repeat with the other chassis ear.
2.
3.
4.
26
Place the inner rail on the side of the chassis aligning the hooks of the
chassis with the rail holes.
Slide the rail toward the front of the chassis to secure the rail in place.
Secure the chassis with four screws.
Installing the SVP
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
5.
Repeat steps 2 through 4 for the other inner rail extension.
Installing the outer rails to the rack
Procedure
1.
2.
3.
4.
Attach the short bracket to the outside of the long bracket.
You must align the pins with the slides. Orient both bracket ends so they
face the same direction.
Adjust both the short and long brackets to the proper distance so the rail
fits snugly into the rack.
Secure the long bracket to the front side of the outer rail with two M5
screws and the short bracket to the rear side of the outer rail with three
M5 screws.
Use a washer with each screw.
Repat steps 1 through 3 for the left outer rail.
Installing the chassis into the rack
Prerequisites
• The inner rails are attached to the chassis.
• The outer rails are installed on the rack.
Installing the SVP
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
27
Procedure
1.
2.
Align chassis rails with the front of the rack rails.
Slide the chassis rails into the rack rails, keeping the pressure even on
both sides.
If necessary, press the locking tabs when inserting.
3.
When the server is pushed completely into the rack, the locking tabs
"click" into the locked position.
Optional: Insert and tighten the thumbscrews that hold the front of the
server to the rack.
Connecting to the SVP
The rear panel of the SVP has four RJ-45 ports. Using Category 5 or better
Ethernet cables, perform the following connections on the SVP. Your
management console must be able to access the SVP.
28
Installing the SVP
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
Procedure
1.
Connect LAN1 to a switch on your IP network.
Note: If your network uses IP addresses 192.168.0.15-17, do not
connect the LAN1 port to your switch until after you complete the
Initial Startup.
2.
Connect LAN2 to a management console PC.
3.
4.
Typically, this is a notebook PC.
Connect LAN3 to the user LAN port on storage system controller 1.
Connect LAN4 to the user LAN port on storage system controller 2.
Powering up the SVP
Prerequisites
Power up the SVP before you power up the storage system.
Installing the SVP
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
29
Procedure
30
1.
Attach the supplied power cable to the power socket on the rear panel of
the SVP.
2.
3.
Plug the other end of the power cable into an AC power source.
Push the power button on the front of the SVP.
Installing the SVP
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
Setting the SVP date, time, and timezone settings
Set the SVP date, time, and timezone to the local time where the SVP is
installed. You specify these settings using the Microsoft Windows 7 operating
system running on the SVP.
You perform this procedure using the management console PC. This
procedure assumes the following:
• The management PC is connected to the LAN 2 port on the SVP.
• The PC has established a Remote Desktop Connection with the SVP.
• The Management Utility window is displayed on the PC.
Procedure
1.
2.
3.
4.
In the desktop, click the Start button, and then click Control Panel.
Click Clock, Language, and Region.
The Clock, Language, and Region window appears.
Click Date and Time.
The Date and Time window appears, with the Date and Time tab
displayed.
Click Change date and time.
The Date and Time Settings window appears.
Installing the SVP
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
31
32
5.
Set the year, month, day, and time.
6.
Click OK.
Installing the SVP
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
7.
In the Date and Time tab, click Change time zone.
The Time Zone Settings window appears.
Installing the SVP
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
33
8.
9.
10.
Select a UTC timezone from the drop-down list, and then click OK.
Click OK.
Close the Windows Control Panel.
Disconnecting from the SVP
To disconnect the management console PC from the SVP:
Procedure
1.
34
Click the Start button on the SVP desktop.
Installing the SVP
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
2.
Click Log off > Disconnect.
Result
The SVP disconnects from the PC.
Installing the SVP
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
35
36
Installing the SVP
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
3
SVP support
□ Security patch and antivirus software policy
□ Maintenance process
□ Powering off the SVP
□ Rebooting the SVP
□ Backing up the SVP configuration
□ Restoring the SVP configuration
□ Changing the SVP IP address
□ Deleting the registered storage system
□ Registering the storage system on the SVP
□ Blocking communications to port 80
SVP support
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
37
Security patch and antivirus software policy
ITPD provides HDS with recommended security and antivirus software
information through ECNs. Users perform the necessary security measures by
applying security patches, installing antivirus software, and turning-on
automatic Windows update.
Windows Embedded Standard (WES) 7 provides the same look and feel,
desktop environment, and security level as Microsoft Windows7 Professional.
WES 7 also provides the same online and offline security-update methods as
Microsoft Windows 7 Professional. Users apply security patches using a
Windows Server Update Services server. Users can also apply security
patches using a Windows Server Update Services server.
ITPD supports the following antivirus software applications:
• Trend Micro OfficeScan Corporate Edition 10.6
• Symantec Endpoint Protection 12.1
• McAfee VirusScan Enterprise 8.8
• Sophos Endpoint Security and Control 10.3
For more information, see:
• HTTP://BLOGS.MSDN.COM/B/WINDOWS-EMBEDDED/ARCHIVE/
2008/12/23/UPDATING-WINDOWS-EMBEDDED-STANDARD-SYSTEMSUSING-WSUS.ASPX
38
SVP support
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
• HTTP://DOWNLOAD.MICROSOFT.COM/DOWNLOAD/
8/6/2/862977E5-8D21-4A1C-8DC9-C2289244C14C/WHAT'S%20NEW
%20WITH%20SERVICING%20IN%20WINDOWS%20EMBEDDED
%20STANDARD%207.PDF
Online update
Users with storage systems in an online environment can apply security
patches using automatic or manual "Windows Update."
Offline update
User can apply Microsoft Windows Embedded Standard 7 security patches by
downloading stand-alone packages from a Microsoft download site.
HTTP://WWW.MICROSOFT.COM/EN-US/
HTTP://WWW.MICROSOFT.COM/EN-US/
SEARCH/DOWNLOADRESULTS.ASPX?
DOWNLOAD/DETAILS.ASPX?ID=41269
Q=WINDOWS+EMBEDDED+STANDARD
+7&FIRST=11
SVP support
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
39
Maintenance process
The following sections describe the SVP maintenance process from failure
detection to SVP recovery.
SVP failure detection
SVP failures are detected using the following methods:
Fault detection method
How fault is detected
Action to be taken
Hi-Track Remote Monitoring
System
No report from the agent during Hi-Track detects SVP failure ->
a 24-hour health check.
SVP replacement.
Hitachi Command Suite
RMI connection error (not
alert).
Refer to the Hitachi Command
Suite Administrator Guide.
Infrastructure Director
40
SVP support
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
FRU replacement
If the SVP must be replaced, users back up the configuration and then return
the failed SVP to HDS. When users receive the new SVP, they restore the
configuration using the backup from the failed SVP.
The procedures for backing up and restoring the SVP configuration are in the
Hitachi VSP Hardware Reference Guide.
Operating system recovery
Recovery of the SVP operating system is achieved using Operating System
Recovery Tool (OSRT).
The SVP supports OSRT as a backup solution for the C: partition. With this
tool, users or CEs can back up the C: partition and restore it at any time,
without requiring a USB. This tool can recover the SVP from OS or data
corruption on the C:\ partition.
SVP support
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
41
Backing up the OS
Procedure
1.
2.
3.
4.
Boot the SVP.
When the Basic Input/Output System (BIOS) screen appears, press F8.
Select a partition for the backup.
Exit the BIOS and reboot the SVP.
Restoring the OS
Procedure
1.
2.
3.
4.
Boot the SVP.
When the BIOS screen appears, press F8.
Select an image to restore.
Exit the BIOS and reboot the SVP.
Creating a network bridge
When referring to the SVP, a "network bridge" refers to configuring the four
SVP LAN ports for communication on a network.
Procedure
1.
2.
3.
4.
42
In the SVP Windows Control Panel, click Network and Sharing Center.
In the right pane, click Change adapter settings.
Before configuring a bridge, delete all network setting for the three NICs
you want to bridge.
Select the three NICs you want to bridge, and then right-click and click
Bridge Connections.
A new instance of the network bridge appears.
SVP support
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
5.
Assign the IP address 192.168.0.15 to the network bridge.
Powering off the SVP
Procedure
1.
2.
3.
4.
5.
From a management console PC, connect to the SVP using Windows
Remote Desktop Connection.
On the SVP, click Start in Windows desktop.
From the displayed menu, click Windows Security.
In the Windows Security window, click the option in the power (up
arrow) menu.
From the displayed menu, click Shut down.
The SVP power and POWER LED go off.
SVP support
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
43
Rebooting the SVP
Procedure
1.
2.
3.
4.
5.
From a management console PC, connect to the SVP using Windows
Remote Desktop Connection.
On the SVP, click Start in Windows desktop.
From the displayed menu, click Windows Security.
In the Windows Security window, click the up arrow option in the
power menu:
From the displayed menu, click Reboot.
Backing up the SVP configuration
In the unlikely event the SVP fails and needs to be replaced, back up the SVP
configuration file to a USB flash drive before returning the failed SVP. When
you receive the replacement SVP, you can use the USB flash drive to restore
the previous configuration on the new SVP. This procedure assumes that the
client PC is connected to the SVP using a Remote Desktop connection.
When you back up the SVP configuration, the following items are backed up:
• Parameters set in the Hitachi Device Manager - Storage Navigator
Environment window
• Connection setting to the authentication server
• Connection setting to the key management server
• Password policy for backing up the encryption key on the client PC
• Window view setting (table width) in Device Manager - Storage Navigator
• Warning message in the Device Manager - Storage Navigator login window
• Device Manager - Storage Navigator task information
• SMI-S application settings
• HTTPS and SMI-S SSL certificates, and RM
To back up the SVP configuration:
Procedure
1.
2.
44
From a management console PC, connect to the SVP using Windows
Remote Desktop Connection.
Close all Device Manager - Storage Navigator sessions on the SVP.
SVP support
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
3.
4.
5.
6.
7.
On the SVP, exit to a Windows command prompt as Administrator.
Move to the directory where the tool exists, and then issue the following
command:
C:\MAPP\wk\Supervisor\MappIniSet\MappBackup.bat [absolute
path of the backup (tgz zip) file]
When the completion message appears, press any key to continue.
Exit the command prompt.
Move the configuration file from the SVP to a USB flash drive.
Note: Do not edit the contents of the backup file.
Restoring the SVP configuration
If you backed up the SVP configuration, you can use the following procedure
to restore the configuration. This procedure is particularly useful when you
receive a replacement SVP and want to install a configuration that was used
on your previous SVP.
This procedure assumes that:
• The client PC is connected to the SVP using a Remote Desktop Connection.
• The storage system you want to restore is registered on the SVP.
• The service setting is configured to not start automatically when the SVP
reboots.
To restore the SVP configuration:
Procedure
1.
2.
3.
4.
5.
6.
7.
Copy the backup file to a folder on the SVP.
On the SVP, exit to a Windows command prompt as Administrator.
Move to the directory where the backup file exists, and then issue the
following command:
C:\MAPP\wk\Supervisor\MappIniSet\MappRestore.bat[absolute
path of the backup (tgz zip) file]
When the restoration message appears, press any key to continue.
Exit the command prompt.
Atach a USB flash drive to a USB port on the SVP, and then move the
backup file from the SVP to the USB flash drive.
Configure the service setting to start automatically the next time the SVP
reboots, and then reboot the SVP.
SVP support
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
45
Changing the SVP IP address
You can change the IP address for the SVP using the Microsoft Windows
Embedded Standard 7 operating system on the SVP or the Storage Device
List.
Changing the SVP IP address in Windows 7
Use this procedure so long as no storage system has been registered on the
SVP, or the storage system service has not been started.
Procedure
1.
2.
3.
4.
From a management console PC, connect to the SVP using Windows
Remote Desktop Connection.
On the SVP, click Start > Control PanelNetwork and Sharing Center.
Click Change adapter settings.
Click a network for which you want to set an IP address, and then set the
IP address.
Changing the SVP IP address using the Storage Device List
To use this procedure, there must be no storage system registered on the
SVP or the storage system service must not have been started.
Procedure
1.
2.
46
If you have not connected a management console PC to the SVP using
Windows Remote Desktop Connection, do so now.
On the SVP, click Start > All Programs > Hitachi Device ManagerStorage Navigator > StorageDeviceList.
The Storage Device List window opens.
SVP support
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
3.
Click SVP IP Address at the top-right side of the window.
The Change SVP IP Address window appears.
4.
5.
6.
Click an IP addressing method (IPv4 or IPv6).
Enter the new IP address of the SVP.
Click Apply.
Deleting the registered storage system
Use the following procedure in the unlikely event you need to delete the
registered storage system from the SVP.
SVP support
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
47
Procedure
1.
2.
3.
4.
From a management console PC, connect to the SVP using Windows
Remote Desktop Connection.
Stop the SVP service (see Stopping the SVP service).
On the SVP desktop, double-click the Open StorageDeviceList icon.
The Storage Device List window opens.
In the Storage Device List window, click x for the storage system that
you want to delete.
Registering the storage system on the SVP
If you delete the registered storage system from the SVP, use this procedure
to register the storage system with the SVP.
You register the storage system using the Storage Device List.
Procedure
1.
2.
48
From a management console PC, connect to the SVP using Windows
Remote Desktop Connection.
On the SVP, click Start > All Programs > Hitachi Device ManagerStorage Navigator > StorageDeviceList.
SVP support
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
3.
Click the plus sign in the center of the window.
The Add System window appears.
SVP support
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
49
4.
Complete the fields in the Add System window.
Field
Software Selection
Description
Click Browse and select the installation
media, which ends in a .inf extension.
IP Address (CTL 1)
Enter the IP address for controller 1. Accept
the default IPv4 setting or select IPv6, and
then enter the IP address in the appropriate
format for the addressing method selected.
IP Address (CTL 2)
Enter the IP address for controller 2. Accept
the default IPv4 setting or select IPv6, and
50
SVP support
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
Field
Description
then enter the IP address in the appropriate
format for the addressing method selected.
System Name
Enter the display name of the storage system,
up to 180 characters.
Description
Enter the description of the storage system,
up to 180 characters.
User Name
Enter a user name, up to 256 characters.
Permitted characters are alphanumeric
characters and the following: (# $ % & ' * +
- . / = ? @ ^ _ ` { | } ~)
Password
5.
6.
7.
Enter a password, from 6 to 256 characters.
Click Apply.
The confirmation window appears and the registered storage system
appears in the Storage Device List window.
Reboot the SVP (see Rebooting the SVP on page 44).
After the SVP reboots, click Start > All Programs > Hitachi Device
Manager-Storage Navigator > StorageDeviceList.
SVP support
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
51
8.
Wait for the storage system status becomes Ready.
Note: If the storage system status does not become Ready, click
Refresh.
52
SVP support
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
If an error message appears, see Troubleshooting Storage Navigator.
Blocking communications to port 80
The following procedure describes how to block HTTP communications to the
SVP using port 80.
Procedure
1.
2.
3.
4.
5.
6.
Close all Device Manager - Storage Navigator sessions on the SVP.
Using a management console PC attached to the SVP, connect to the SVP
using Windows Remote Desktop Client.
On the SVP, exit to a Windows command prompt as Administrator.
Move to the directory where the block file exists, and then issue the
following command:
C:\MAPP\wk\Supervisor\MappIniSet\MappHttpBlock.bat
When the completion message appears, press any key to continue.
Exit the command prompt.
Postrequisites
To unblock port 80, repeat this procedure, but issue the following command
in step 3:
C:\MAPP\wk\Supervisor\MappIniSet\MappHttpRelease.bat
SVP support
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
53
54
SVP support
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
Hitachi Virtual Storage Platform G200, G400, G600 Service Processor Technical Reference
Hitachi Data Systems
Corporate Headquarters
2845 Lafayette Street
Santa Clara, California 95050-2639
U.S.A.
www.hds.com
Regional Contact Information
Americas
+1 408 970 1000
info@hds.com
Europe, Middle East, and Africa
+44 (0) 1753 618000
info.emea@hds.com
Asia Pacific
+852 3189 7900
hds.marketing.apac@hds.com
FE-94HM8036-00