MX5 Series Manual

MX5 Manual
Rev. B
MX5 Series
Magnetic Stripe Card Reader
RFID/SC Reader/Writer
Manual
Revision B
2010-03-25
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MX5 Manual
Rev. B
Table of Content
Introduction ....................................................................................................................................................... 3
Accessories of MX5 .......................................................................................................................................... 3
Warranty ............................................................................................................................................................ 3
Disclaimer ......................................................................................................................................................... 3
General Features ................................................................................................................................................ 4
Technical Specification: .................................................................................................................................... 5
Technical Specification continued:.................................................................................................................... 6
Technical Specification continued:.................................................................................................................... 7
Dimension Views: ............................................................................................................................................. 8
Connection Views: ............................................................................................................................................ 8
Setup.................................................................................................................................................................. 9
MX5 Utility Software...................................................................................................................................... 10
System Requirement ....................................................................................................................................... 10
MX5 Utility Installation .................................................................................................................................. 10
MX5 Utility General Information ................................................................................................................... 11
Dialog Box Definitions .............................................................................................................................. 11-13
HID Software Developer Notes: ..................................................................................................................... 14
MX Device Firmware Upgrade Menu............................................................................................................. 15
Hardware Mounting ........................................................................................................................................ 16
Reading / Writing RFID .................................................................................................................................. 16
Reading/ Writing SC Smart IC Cards .............................................................................................................. 16
Hardware Maintenance.................................................................................................................................... 16
Troubleshooting.......................................................................................................................................... 17-18
Appendix A : Firmware Listing .................................................................................................................. 19-22
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MX5 Manual
Rev. B
Introduction
Thank you for purchasing the MX5 Magnetic Swipe Card Reader and RFID/SC Reader/Writer. It is ideal for access
control, time keeping, banking, ID recognition & credit verification and related applications. In fact, wherever a
RFID/SC/Magnetic stripe ID or transaction card is used, one can find a related use for the versatile, user-friendly
MX5 device.
The MX5 is designed to offer a versatile and expandable solution that will attractively complement an existing
system for years to come. The MX5 units are the product of choice for versatility, expandability and productivity.
Accessories of MX5
The accessories content will vary based on the type of device purchased:
1.
2.
3.
4.
MX5 Unit
Velcro adhesive strip.
Quick Set Default Setup Card. (only with MX53 series)
CD ROM: Utility, Firmware, SDK, Manual(s) and Product specifications.
Warranty
All the MX5 products are backed by a two year parts and labour limited warranty. Should you have problems
with your MX5 device please contact the dealer from whom you purchased the product.
erasure or modification of the MX5 will void the warranty.
Any alteration and/or
Disclaimer
The Manufacture makes no claims or warranties with respect to the contents or accuracy of this publication or
the product it describes, including warranties of fitness or merchantability for particular purpose. The
Manufacture shall not be liable for any special, incidental or consequential damages, nor damages due to use or
misuse born from Integration into any mechanical, electrical or computer system. The Manufacture is not
responsible for the accuracy of any device connected to the MX5. The Manufacture reserves the right to make
any changes to this manual or product(s) without the obligation to notify any person of such changes. Any
alteration and/or erasure or modification of the MX5 will void the warranty.
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General Features
The MX5 series communicates with a host computer or other terminal using a USB interface. Unlike any
other reader on the market today, you will not need to stock different models to support USB Serial, Keyboard,
HID or Custom applications. Just plug in, download the desired firmware and your MX5 are ready to meet
you needs.
The MX5 series product offering is based on the core of MX5 Magnetic card Reader which utilizes an Arms 7
(32 Bit Processor) CPU. By simply removing the side cover of the MX5 Magnetic card reader, you now can
add a variety of snap on modules designed to add combo Reading/Writing for RFID or IC Smart Cards. I you
do not require a Magnetic card Reader, the Compact version MX5C is also available for all the MX5 add on
modules. For our RFID power users, we have created our MX5T table top model which supports both Low
Frequency 125 KHz and High Frequency 13.56 MHz all in one Reader. All our MX5 product is fully flash
upgradeable, customizable and a wide range of firmware is available, making the MX5 product the most
versatile product currently on the market. The MX5 product is the One and only Card Device you will ever
need for many years to come.
MX53
MX5C-RFID/SC
MX53-RFID/SC
MX5T-RFID
The MX53 products currently supports all the ISO, ABA, ANSI, ISO magnetic card standards and AAMVA,
CADMV drivers license standards. We can also provide support for non standard magnetic decoding methods
and Cut & Paste of Magnetic data on the fly. Data encryption can also be performed inside the reader and
various data encryption standards are available for data output. Currently Triple DES, Advanced Security
Features, Masked Data is available and AES-128 encryption will also be available soon for your custom
application requirements. These features are specifically designed to Meet PCI DSS Requirements.
Custom firmware applications can be provided exclusively upon request. A unique feature built into all our
MX5 products will protect your custom firmware and guaranty exclusive hardware to all your clients.
Another exclusive feature only available on the MX53 magnetic card reader or MX53 Combo reader is the
QuickSet setup card. This feature is great when deploying large installations or if you just wish your client to
have a default card customized to their application. All your custom parameters and options for the MX53 can
be programmed in a simple swipe of this card. Custom QuickSet setup cards are available from your supplier.
This great little feature will save you technical support time, increase productivity and help improve hardware
deployment time.
System Development Kits (SDK) is available for all our MX5 series products. Our kits include a DLL, Demo
software, sample code, code description manual and protocol manual. Contact your MX5 device provider for a
listing and pricing.
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Technical Specification:
MX53-USB
Built-in Magnetic Card Decoder
Supported Standard
Communications
Power
Current mA
Connectors
Cable Length
Dimensions (LxWxH)
Total Weight
Operating Temp.
Humidity
Quick Set® Factory Default Card
Boot Load Flash Upgradable Memory
Selectable Tracks
Selectable Available Tracks
Track Swipe Rates
Head Life
Programmable Sound On/Off
Programmable Carriage Return
Programmable Inter character Delay
Programmable SS/ES Selectable Char.
Parity and LRC Data Checking
Certifications
Add-on Modules
Support Operating Systems
Warranty
Yes
ABA, ANSI, ISO,AAMVA, CADMV
USB port
Via USB port
35 mA
USB Type A
6 Ft (180 cm)(Default) also Available in
2 Ft ( 60 cm) and 15 Ft (450 cm)
100 x 32 x 32 mm
130 g
- 20 C to 55 C
10% - 90% relative humidity
Yes One step Default setup card, Customizable
Yes
Yes (Separate Track selection for both ISO &
AAMVA)
1, 2, 3
2 : 125 ips at 75 bpi
1, 3: 60 ips at 210 bpi
Over 1,000,000 passes
Yes
Yes
Yes
Yes
Built-in, audible and LED good read and error
indicator
CE, FCC, UL, RoHS
Smart IC Chip Card, EM RFID, Mifare RFID options
Win 7, Win 2008 ,Vista, Win 2003, Win 2000, XP, Win
Ce, Unix
2 years
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Technical Specification continued:
MX53-RFID
Built-in Magnetic Card Decoder
Yes
Supported Card types (Module
Specific)
EM, TI, AT, Mifare, I Code
Communications
USB port
Power
Via USB port
Current mA
45 - 65 mA
Connectors
USB Type A
Cable Length
6 Ft (180 cm)(Default) also Available in
2 Ft ( 60 cm) and 15 Ft (460 cm)
Dimensions (LxWxH)
100 x 48 x 35 mm (RFID add on)
Total Weight
150 g
Operating Temp.
- 20 C to 55 C
Humidity
10% - 90% relative humidity
Set-up Utility
Yes
QuickSet® Factory Default Card
Yes One step setup card, Customizable
Flash Memory Upgrade
Yes
Selectable Tracks
Yes (Separate Track selection for both ISO & AAMVA)
Selectable Available Tracks
1, 2, 3
Track Swipe Rates
2 : 125 ips at 75 bpi
1, 3: 60 ips at 210 bpi
Head Life
Over 1,000,000 passes
Programmable Sound On/Off
Yes
Programmable Carriage Return
Yes
Programmable Inter character Delay Yes
Programmable SS/ES Selectable
Yes
Character
Parity and LRC Data Checking
Built-in, audible and LED good read and error indicator
Classifications Supported
(Module Specific)
ABA, ANSI, ISO,AAMVA, CADMV, ISO14443A, ISO14443B,
ISO15693, ISO 7816 (1-4)
Certifications
CE, FCC, UL, RoHS
Other Modules Available
Smart IC Chip Card module. See (MX53-SC)
Support Operating Systems
Win 7, Win 2008 ,Vista, Win 2003, Win 2000, XP, Win Ce, Unix
Warranty
2 years
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Technical Specification continued:
MX5C
Communications
USB port
Power
Via USB port
Current mA
45 - 65 mA
Connectors
USB Type A
Cable Length
6 Ft (180 cm)(Default) also Available in
2 Ft ( 60 cm) and 15 Ft (460 cm)
Dimensions (LxWxH)
100 x 32 x 35 mm (RFID add on)
Total Weight
130 g
Operating Temp.
- 20 C to 55 C
Humidity
10% - 90% relative humidity
Set-up Utility
Yes
Flash Memory Upgrade
Yes
Programmable Sound On/Off
Yes
Programmable Carriage Return
Yes
Programmable Inter character Delay
Yes
Programmable SS/ES Selectable
Character
Yes
IC Card Supported (MX5C-SC ONLY)
ISO7816-(1-4) (T=1, T=0), SLE4418-4428, SLE4432/4442,
SLE4436/5536, I2C Memory cards
Classifications Supported
(Module Specific)
ISO14443A, ISO14443B, ISO15693, ISO 7816 (1-4)
Certifications
CE, FCC, UL, RoHS
Support Operating Systems
Win 7, Win 2008 ,Vista, Win 2003, Win 2000, XP, Win Ce, Unix
Warranty
2 years
MX5T-Tabletop
Communications
USB port
Power
Via USB port
Current mA
65- 100 mA
Connectors
USB Type A
Cable Length
6 Ft (180 cm)(Default) also Available in
2 Ft ( 60 cm) and 15 Ft (450 cm)
Dimensions (LxWxH)
110 x 82 x 27 mm
Total Weight
120 g
Operating Temp.
- 20 C to 55 C
Humidity
10% - 90% relative humidity
Set-up Utility
Yes
Frequency RFID
LF 125 KHz and HF
Prog. Sound On/Off
Yes
Prog. Carriage Return
Yes
Prog. Inter character Delay
Yes
13.56 MHz
Data Checking
Built-in, audible good read and error
Classifications Supported
ISO14443A, ISO14443B, ISO15693, EM, TK, AT
Certifications
CE, FCC, UL, RoHS,
Support Operating Systems
Win 7, Win 2008 ,Vista, Win 2003, Win 2000, XP, Win Ce, Unix
Warranty
2 years
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Dimension Views:
MX53-USB
MX5C-USB
MX53-COMBO-USB
MX5T-USB
Connection Views:
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Setup
1. Power on your system (PC).
2. Insert the MX-5 Utility CD into your system and install the MX5 Setup Utility.
3. Connect the USB cable of the MX5 to a free USB port .(See Connection Views)
4. Windows will automatically install the appropriate driver for the device. INF files for VRS firmware versions
maybe needed by Windows. These files are installed by the MX5 Utility and located in the default programs
directory MX5 Device. Select this directory when requested by Windows device manager auto installer.
5. You maybe requested to REBOOT your system.
6. You are now ready to configure your MX5 device using the MX5 Device Utility. Note that the MX53
magnetic card reader or Combo reader can be configures using the QuickSet setup card. All your custom
parameters can be programmed in a simple swipe of this card thru the MX53 reader. Custom QuickSet setup
card settings are available from your supplier. This feature is great when deploying large installations or if you
just wish your client to have a default card customized to their application. This will save you technical support
time and increase productivity.
7. If you require to Upgrade or Change the device characteristic eg: USB serial or HID or custom USB. You will
need to use the MX5 Device Utility to enable the Flash upgrade function of the device. See the MX5 Devise
utility software section for more details.
8. Once you have placed the MX5 Device in upgrade mode, you can select from an extensive list of various
firmware upgrades located on your CD. Select the upgrade based on the device type you are using. Each device
has specific firmware upgrades. See the Firmware list section for descriptions of the available firmware. Do not
worry should you install the wrong firmware, The Utility and MX5 hardware is intuitively designed to prevent
any damage or Lock up of your device. The Flash function of the MX5 Device is designed to be upgraded has
many times as desired to help keep your hardware up to date. All the MX5 Device settings and options are also
saved into the MX5 Device Flash memory. This allows you to move the hardware to any computer without
losing your custom settings.
9. Note that when the MX5 Device is upgraded, the MX5 Device will automatically restart. You do not need to
unplug the Device from the USB port to restart the Device. Windows will automatically install the new drivers
for the Device if required. Also note that each time you plug the MX5 Device into a new USB port on your
computer, Windows will install the drivers for that device for that port. Special care should be noted when
using VRS (USB Virtual Serial Port). Refer to the VRS section for hints on configuring your MX5 Device on
all your computer’s USB ports.
10. System Development Kit (SDK) Utility located on the CD is designed for software developers who wish to
integrate the MX5 Device to their own application using our DLL and sample code. The SDK Utility is
available to demonstrate proper operation of the device using the DLL with the Hardware.
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MX5 Utility Software
Every MX5 comes with a utilities setup and test program that includes on the CD. This program is designed to configure
selectable functions for each MX5 Device and to demonstrate the functionality of various MX5 devices. The MX5 Utility
can also be used to demonstrate Smart card reading and writing functions using the SC Module.
System Requirement
1. AT compatibles or later model with display.
2. Either the following operating systems: Windows 2000, XP, VISTA, and Windows 7
3. 256K available conventional memory.
4. A free USB port.
MX5 Utility Installation
User shall follow the steps below in order to install MX5 Utility program.
A. Execute the self installing application program from the CD.
B. The application will be installed in your “All Programs Directory” in a directory called “MX Device”
C. Connect your MX5 Device to a free USB port.
D. Select the application MX5Utility to start the program. Your desktop also contains the MX5Utility Icon.
E. The MX5 Utility program will auto-detect the MX5 Device. If no device is listed press the Lookup Device dialog box.
F. If NO device appears in the information dialog box after pressing Lookup Device, check to see that the Device is
plugged into the USB port and the power LED of the MX5 device is ON. Exit the Utility and Repeat from step C.
G. If you are still unable to see the device in the dialog box, Exit the Utility and go to Trouble Shooting Section.
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MX5 Utility General Information
The MX5 Utility is intuitive to the hardware configuration and will automatically read the MX5 Device settings and
display the selection in its appropriate dialog boxes. Dialog boxes which are not related to this firmware version will be
grayed out and disabled. Should you have more then one MX5 Device connected to your system, you can select a
different MX5 Devices by using your mouse and selecting the pull down draw bar in the window of the Devices:. The
Device Name and device number will be listed in the pull down draw bar dialog box. After selecting a device, the screen
will be automatically updated and the dialog boxes will be updated with the selected device settings. The Device Info
Section will display the internal device serial number and the firmware version installed in the device selected.
You may choose to enable or disable any available options which are not grayed out.
Dialog Box Definitions
"Get Settings from Device" your screen settings will be updated to the current device settings.
"Save Settings to Device" All changes will be saved to the MX-Device once you have selected this option. All saved
settings are automatically updated and implemented inside the MX-Device flash Memory.
"ISO Track Selector" Select which Credit Card or Data Card tracks you would like the reader to read. See your
application notes.
"AAMVA Track Selector" Select which Driver License data tracks you would like the reader to read. This option only
applies to driver licenses and has no effect on ISO cards.
"Send CR Track Selector" Select a Carriage Return "CR" at the end of the selected track Data. You may also add a CR
to the data string read from the RFID data card.
"Track SS Selector" Enable or Disable the Track Start Character (Start Sentinel). You can also select your own SS by
using the pull down Draw bar. Use default settings unless notified otherwise by your application vendor. Each track can
have a unique SS. You may also add a unique SS to the data string read from the RFID data card.
"Track ES Selector" Enable or Disable the Track End Character (End Sentinel). You can also select your own ES by
using the pull down Draw bar. Use default settings unless otherwise notified by your application vendor. All the tracks
will share the same ES. You may also add a unique ES to the data string read from the RFID data card.
"Sound On" Selecting this option will enable the sound. A single beep is heard when a good read is made, Two beeps is
heard when an error was detected in a selected track. No data is sent out by the device when an error is detected on any of
the selected tracks.
"Upper-case Selector" By Selecting this option all the card data will be outputted in "CAPITAL" letters. This option
overrides the Caps lock status. By not selecting this option, all the data outputted will be in "lower case" only and this
mode is not affected by the Caps lock status.
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"Send any Valid Selected Track Selector" Enabling this option will tell the device to send out ANY VALID data of the
tracks "that have been selected" only (Track Error "OFF"). Not selecting this option will tell the reader to only send ALL
the selected valid tracks only (Default) Any track data error on any selected tracks will flash the LED twice and sound
two beeps. NO DATA will be sent out. This option is handy for trouble shooting.
"Typing Speed (KB/RS) Selector" option is used to add delay between each character sent out by the device. Delay
maybe needed if your computer is busy or slow at accepting data entry. Increase the delay if data lost is noticed when
reading your data Card.
"Function Selector" You can enable or disable any function of the Device. This only applies to MX-Device which has
more than one Function attached. (Eg: Magnetic card / RFID / Chip Card) Combo Units.
"Track Output Order" This option allows you to change the output order of the selected tracks. Default order is (1,2,3)
"Update Firmware" Select this option if you need to update or change the Firmware inside the Device. Once selected
you need to press "Save Settings to Device" button to invoke the Update Firmware Menu. The Device will automatically
start to beep and Flash the LED every second to indicate the device is in Update Mode. You may need to press the
"Lookup Devices" button in order to change to the Update Menu.
"Reset to Factory Settings" Selecting this option will force all the MENU setting to reset to the factory defaults. You
will need to save the setting to the MX-Device in order to reset device to factory defaults.
"View Data" Select this option to see the results of a card swipe (such as a credit card or a driver's license card). This will
open an output window. Once the Output window is opened, you will see the various commands and responses from the
MX5 device. This option is only available when you are using a VRS or HID version firmware for a reader. “Virtual
Serial Port” on a USB port.
"Hide Data" Select this option to close the Output window. This option is only available when you are using a VRS or
HID version firmware for a reader. “Virtual Serial Port” on a USB port.
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"Test Card" Selecting this option will put the program into read mode. The utility will wait until a valid card is read with
the MX-HID device. Note that none of the controls will work while the application is in read mode until a card is read or
the system times out at which point the controls will return. The "Test Card" option will put the application in wait for
report from the MX-HID reader mode. If you have read a card before the "Test Card" button is pressed the last card read
report will be sent to the application. This option is only available when you are using a HID version firmware for a
reader.
"Display Swipe Strings" If you Check this box, then the card swipe tracks data will be displayed one line at a time in
printable characters. If this box is left unchecked, the card swipe is reported character by character from 0 - 336. This
option is only available when you are using a HID version firmware for a reader
"Smart Card" By selecting this option will open a new window to test the Contact Smart Card Module using an SLE
memory card. SLE 4428 which is a 1 k byte memory card is recommended or equivalent memory card from SLE. The
Smart Card utility is vary basic and only supports the basic commands for the purpose of TESTING the device only.
Once the window is open the following options become available:
“Card Reset” This option is the first command which needs to be selected once the SLE card has been inserted into
the contact card slot. Press the card down firmly until the RED Led is turned on. If the card contacts are inserted the
wrong way, the Device will sound two short Beeps to indicate an ERROR and the LED will not be turned on.
Remove the SLE card and rotate the card so that the gold contacts on the card face the opposite direction and then
insert the card by pressing the card down firmly.
Once the Card is inserted properly the Red Led will be on and
other options will be un-grayed.
“Login” Once you have entered the two HEX password (Default is FF FF) press the Login button. If the password is
successful, the “Save Password” and “Data Write” option will be Un-grayed. If the wrong password is entered then
an error screen will pop up.
“Save Password” Once this option is un-grayed, the card is unlocked and the value of the “Password (2 Hex)” can
be changed to a new password. Pressing the Save Password will save the new value of the password onto the card.
This can be repeated many times until you log out. Removing the card performs an Auto Log out.
The new
password will need to be entered in order to Login once the card is inserted back into the SC module.
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“Data Read” and “Data Write” Before pressing these options, you should select the start address and the data
length. The start address is a two hex byte “FF FF” and should not exceed the memory size of the memory card. A 1
KB card has an address range off “00 00” hex to “04 00” hex. A data length of “40” hex will fetch 64 bytes of data
to be displayed.
Using the default values is recommended for first time user. The card data will be displayed in
HEX on the screen. Each data bytes comprise of two hex characters. “00” to “FF” Hex. You can edit the value of
each character by typing over the data bytes displayed. Care should be taken not to change the data length or use
invalid characters. An error screen will pop up should the data length or data format be invalid once the Data Write
option is pressed.
The data written to the card is not verified by this command and a Data Read should be
performed to verify the data was written to the card properly. If you did not login then the Data Write button will
be grayed out and you will be unable to save any data to the card. You can read any data from the card without
logging in.
“Clear” This option will clear all the data in the data window. This will not affect or change the information on the
memory card. If you have not saved the data before pressing Clear, the data will be lost.
Special Note: All the Device settings are stored inside the individual device flash memory.
required to be running or installed in order to operate the MX-Device.
This utility is not
A special QuickSet "Default Card" is
provided with all our MX5 Magnetic card device, to setup the device to a known factory default settings.
HID Software Developer Notes:
The MX-HID USB device decimal ID numbers are:
Vendor ID:
0x0980
Product ID:
0x9025
Revision ID:
0x0100
The HID card swipe reports 337 ASCII characters in the following format:
Data Report Format: <Count> - <ASCII number> - <character>
Data Definition:
<Count> runs from 0 to 336.
<ASCII number> values range from 0 to 255 (displayed in decimal base).
<Character> is the character that corresponds to the ASCII number; you may see a square or some other
odd character if the value is cannot be displayed as a character.
The values represented:
Offset --- Usage Name
0
--- Track 1 decode status
1
--- Track 2 decode status
2
--- Track 3 decode status
3
--- Track 1 data length
4
--- Track 2 data length
5
--- Track 3 data length
6
--- Card encoding type
7 - 116 --- Track 1 ASCII data
Type 00 = ISO card Type 01 = AAMVA card
(RFID card ID number can be displayed in track 1) Type 00
117 - 226 --- Track 2 ASCII data
227 - 336 --- Track 3 ASCII data
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MX Device Firmware Upgrade Menu
The MX Device Firmware Upgrade menu is automatically opened when the utility recognizes that the selected device
has been turned "ON" to update mode. In upgrade mode the MX-Device will be sounding a beep and flashing the LED
every second.
If no device is found, press the "Lookup Devices" button and the first device found will be listed. If you have more than
one device connected, use the draw down bar to list all the available devices on your system. Select the appropriate
MX-Device to be upgraded. Note that the MX-Device selected must be in Upgrade mode in order for this Menu to shown.
Selecting a MX-Device which is not in Upgrade mode will automatically change the menu selection according to the
selected MX-Device current settings.
You may choose to install New Firmware using the "Upgrade!" button into the MX-Device. You must "Load" a valid
MX-Device firmware file before the "Upgrade" Button can be selected. The "Upgrade" button will be grayed out until
you have loaded a valid file. A valid file type will have a .FMW file name extension.
"Reactivate" button will Re-Activate the current firmware inside the MX-Device.
The Device will automatically restart once you have completed the "Upgrade" or "Reactivated" the MX-Device.
The Device info Field will display the MX5 Device current information stored in its flash memory. If you do not wish to
change the firmware, by pressing the ReActivate button, you will restart the MX5 Device with the current firmware.
Firmware Update will list the Loaded File to be flashed into the MX5 Device. The firmware name, Version and Product
ID are listed in the various Dialog boxes.
If the firmware Product ID number of the file selected has a different
Product ID Number then the Device Info Product ID number, The the Upgrade! Button will be Grayed out. This safety
feature is designed to prevent the accidental installation of firmware which could damage or lock up the MX5 Device. An
overide option is available. Contact the Manufacture to provide the unlock option to overide this feature.
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Hardware Mounting
The MX5 compact, MX5 combo and MX5 stand alone unit can all be easily installed to any existing computer system
with the use of the double sided Velcro adhesive strip which is included with your unit. Various configurations are
possible for mounting your MX5 to your computer, see the illustrations below.
The MX5 can also be mounted to your table top or wall using the Velcro adhesive strip. Mounting lugs included on the
bottom of each MX5 reader makes it easy to mount and secure to your Kiosk or work area.
Reading / Writing RFID
To Read/Write RFID cards on the MX5 Combo or Compact RFID device, Place the card onto the side of the case
indicated by the RFID symbol (((o))). The card can be read from up to 3 cm from the device. For writing cards, it is
best to have the card closest to the device as possible. For table top models place the card directly over the RFID
symbol (((o))).
Reading/ Writing SC Smart IC Cards
To Read/Write SC smart cards on the MX5-SC module, insert the card such that the chip on the card is facing
the device. Once inserted correctly, the Red LED will be turned on. If the card is incorrectly inserted, The
Device will beep and flash twice.
Hardware Maintenance
You can increase the life and maintain the performance of your MX5 magnetic head reader by periodically cleaning
the read head with a pre-saturated cleaning cards. It is recommended to clean the head once a week for heavy use and
once a month for light use. Cleaning the head will improve successful read rates and ensure long life of the reading
head. The same cleaning card can also be used to clean the chip card contacts of your Smart Card (SC) module.
Cleaning cards should be available from your MX5 vendor.
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Troubleshooting
For most instance and purposes, your MX5 product is a plug and play device and should operate trouble free. The
drivers for most of the MX5 firmware applications are part and all included with your Windows operating system
(OS). It is highly recommended that your OS have all the latest service packs installed in order to insure proper
operation of your MX5 device. Depending on the version of your OS, additional installation files (.INF) maybe
required with the use of the Virtual Serial firmware (VRS). These files are included as part of the installation for the
MX5 Utility and can be found in the MX Device subdirectory of your All Programs directory.
Bellow you will find a list of various Frequently Asked Questions (FAQ) and solutions which maybe helpful in
resolving your issue with your MX5 product.
My MX5 is not recognized by my Windows Operating System (OS)?
Solution: Unplug your MX5 from your computer and confirm you have installed the latest service pack and updates
for your OS. You may need to restart your computer to complete the updates. Try installing the MX5 after
your system has restarted. Windows should automatically install the appropriate drivers for your MX5.
Your systems may request driver info when using certain Firmware applications of the MX5. If this is the
case, you can find these files in the MX Device directory which is created when you install the MX5 Utility.
My System reports a Device error when I install my MX5?
Solution: Do Not unplug your MX5 from your computer. Open your device manager of your OS and list the device in
question. You may need to open your control panel to access your device manager. List the device in
question and select properties of the device. Select the option to remove the device and click OK. Now
unplug your MX5 from your computer and wait a few seconds before you plug your MX5 back. Some older
versions of OS need to reboot after removing the device. You may want to try this option if you are still
getting this error after removing the device.
My MX5 LED flashes and beeps every second?
Solution: Your MX5 is set in upgrade mode. Use the MX5 utility to reactivate your existing firmware or install a
different Version of firmware into the MX5. By upgrading your firmware, your system may install different
drivers for your MX5 device. This is normal and you should let the process complete normally.
When using my MX5 as a Virtual Serial (VRS) device, my software application cannot see the MX5 when I
changed USB ports?
Solution: The MX5 is assigned a different COM port for each USB ports. This is Normal and you will need to adjust
the COM port to be the same on each USB port for the MX5 device. You can adjust the COM port for each
USB by using your device manager and going to properties of the MX5 device. You will need to access the
Advanced settings to change the COM port number. Make sure that your applications software matches the
selected COM port number. You will need to change this option for every USB ports you wish to connect
the MX5 device to.
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MX5 Manual
Rev. B
Troubleshooting Continued
After mounting my MX5 Device to my monitor, two beeps are randomly heard from the MX5?
Solution: Older CRT monitors emit electromagnetic fields and mounting the MX5 to this type of monitor is not
recommended. The CRT will interfere with the MX5 Magnetic Head and RFID device. Two beeps from the
MX5 indicate an error state was detected which was caused by the CRT electromagnetic fields.
After I upgraded my firmware on the MX5, I cannot see any data from the MX5 Device?
Solution: The default firmware installed into the MX5 device is commonly a keyboard device. When you read a card
using the MX5, Data is automatically typed to your computer as if someone has entered the data manually. If
you have installed a new firmware application which is a Virtual Serial port (VRS) or HID Report device, the
card data will no longer be sent to your keyboard port. Your software application will determine which
interface you are required to use for your MX5 device. The MX5 Utility is designed to be used to upgrade,
configure and test your MX5 device. You may need to open the View Data window in the MX5 Utility in
order to see card data from your MX5 device if you have selected a VRS or HID firmware. If your MX5 is a
Keyboard device, you can view card data in any word processing or note pad document.
I have updated my firmware on my MX5 conbo device and my RFID stopped working?
Solution: Check the hardware configuration setting using the MX5 Utility. You can enable or disable any portion of
your combo reader. You can turn off the Magnetic card option of the MX5 and only use the RFID or SC option
of the firmware. By doing so you will not be able to read any magnetic cards. Reversely you can also turn off
the RFID or SC of your MX5 device and only enable the Magnetic card option. The factory default setting for
this option is the Magnetic card option is enables only. You need to change this setting to enable both options
and save your changes.
Other Considerations
•
All the Device settings are stored inside each individual MX5 device flash memory. Moving the MX5 device to
an other computer will not affect the MX5 settings.
•
All the configurable settings available thru the MX5 utility can be configured by using a special QuickSet
"Default Card". A factory default QuickSet card is provided with all our MX5 Magnetic card devices to setup
the device to a known factory default mode. You can have your own Custom versions of the QuickSet setup card
to meet your system and software requirements. This feature is ideal for hardware deployment and setting up
your hardware. You do not need to use the MX5 Utility to setup your MX5 magnetic device when you use the
QuickSet setup card. Just read the QuickSet card and all your settings are automatically saved into the flash
memory of the MX5 device.
•
Your MX53 magnetic card readers are all designed to be easily upgraded with an RFID or SC solution. Just
remove the side cover from the MX53 card reader and attach one cable to your RFID or SC module. The module
is designed to snap on the MX53 reader. The MX53 combo unit is now ready to be flashed with the appropriate
supporting firmware.
•
Custom firmware applications installed on your MX5 device may be designed to disable utility and upgrade
functions. Contact your Device vendor for more details.
•
Data Encryption features are only available on Custom firmware applications. Contact your Device vendor for
more details.
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MX5 Manual
Rev. B
Appendix A
Firmware Listing
The following list is the of various firmware available to be upgraded into the MX5 Devices. Each firmware may
require a specific hardware type in order to function properly. Some upgrades are hardware specific and can only
be installed on specific hardware of the MX5 Devices. Accidental loading of the wrong firmware is prevented by
the MX Device utility Version 2.6.0 or higher. Caution should be taken when using older version of the utility. It
is recommended to always use the latest version of the MX Device Utility.
MX53 List:
MX53-USB-KB
Use this firmware on any MX53 with a three track magnetic card reader.
Ver 3.2
Magnetic card data is typed out when a magnetic card is swiped on the reader.
Magnetic card reader,
This firmware creates a second HID keyboard attached to the system. No
Keyboard output
special driver is required
MX53-VRS
Use this firmware on any MX53 with a three track Magnetic card reader.
Ver 3.7
Magnetic card data is sent out to the virtual serial Com port when a magnetic
Magnetic card reader,
card is swiped on the reader. This firmware will create a Virtual serial device
Virtual USB Serial output,
attached to a Com port. Use the MX5.INF install file to automatically install
ASCII Data
the appropriate Microsoft Drivers provided with the OS. The MX5 setup utility
when installed will provide this INF file. No additional drivers are required.
MX53-HID
Use this firmware on any MX53 with a three track Magnetic card reader. The
Ver 3.4
three track Magnetic card data is sent out to a HID report when a magnetic card
Magnetic card reader, HID
is swiped on the reader. This reader will send an interrupt to the system and
report format output
then send a fixed report of characters from 0 - 336. This Report also includes
Error status of each track, data length and type of card read. The MX5 setup
utility Help File has more details on this report. No additional drivers are
required.
( ISO7810)
Product ID: 0x9025 HEX
MX5-SC List:
MX53-SC-VRS
Use this firmware on the MX5C or MX53 with a IC Smart Card (SC) add on
Ver 1.8
Module for the SLE 4428/5528 Memory Cards. The three track magnetic
Magnetic card reader with
card reader option can be turned off if desired using the setup utility. The
SLE 4428/5528 Reader /
SLE 4428/5528 Smart Card can be written or read thru the Com port using
Writer, Virtual USB Serial
the POSH command Set 1.0. Magnetic card data is also sent out to the virtual
output/input, ASCII Data
serial Com port when a magnetic card is swiped on the reader. This firmware
will create a serial device attached to a USB Com port. Use the MX5.INF
install file to automatically install the appropriate Microsoft Drivers provided
with the OS. The MX5 setup utility when installed will provide this INF file.
No additional drivers are required. (SLE-4428) Use VRS Protocol Ver.
1.0-SLE
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MX5 Manual
Rev. B
MX53-SC-CCID-KB
Use this firmware on the MX5C or MX53 with an IC Smart Card (SC) add on
Ver 2.1
Module. The three track magnetic card reader option can be turned off if
Magnetic card reader
desired using the setup utility. Magnetic card data is typed out when a
Keyboard output with
magnetic card is swiped on the reader. This firmware creates a second HID
CCID Microsoft Class
keyboard attached to the system. This Firmware also creates a composite USB
Driver for Smart Cards
smart card class-device using (Usbccid.sys) that is compliant with the USB
Chip/Smart Card Interface Devices (CCID) Specification.
MX5-EM List:
MX53-EM-USB-KB
Use this firmware on the MX5C or MX53 with an EM 125 Khz RFID “EM”
Ver 3.5
Module only. The three track magnetic card reader option can be turned off
Magnetic card reader with
if desired using the setup utility. The unique random serial number on the EM
EM ID# reader, Keyboard
RFID card is Read automatically and typed out as if someone manually typed
output
the number. Magnetic card data is also typed out when a magnetic card is
swiped on the reader. This firmware creates a second HID keyboard attached
to the system. No special driver is required. (EM4100, EM4102, TK4100,
ISO7810)
MX53-EM-VRS
Use this firmware on the MX5C or MX53 with an EM 125 Khz RFID “EM”
Ver 3.7
Module only. The three track magnetic card reader option can be turned off
Magnetic card reader with
if desired using the setup utility. The unique random serial number on the EM
EM ID# reader, Virtual
RFID card is Read automatically and sent out directly to the virtual serial
USB Serial output,
Com port. Magnetic card data is also sent out to the virtual serial Com
ASCII Data
port when a magnetic card is swiped on the reader. This firmware will create
a Virtual serial device attached to a Com Port. Use the MX5.INF install file to
automatically install the appropriate Microsoft Drivers provided with the OS.
The MX5 setup utility when installed will provide this INF file. No additional
drivers are required. (EM4100, EM4102, TK4100, ISO7810)
MX53-EM-HID
Use this firmware on the MX5C or MX53 with an EM 125 Khz RFID “EM”
Ver 3.8
Module only. The three track magnetic card reader option can be turned off
Magnetic card reader with
if desired using the setup utility. The unique random serial number on the EM
EM ID# reader, HID report
RFID card is Read automatically and sent out as track 1 data to the HID
format output
report. Magnetic card data is also sent out to the HID report when a magnetic
card is swiped on the reader. This reader will send an interrupt to the system
and then send a fixed report of characters from 0 - 336. This Report also
includes Error status of each track, data length and type of card read. The
MX5 setup utility Help File has more details on this report. No additional
drivers are required. (EM4100, EM4102, TK4100, ISO7810) Product ID:
0x9025 HEX
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MX5 Manual
Rev. B
MX5-MI List:
MX53-M1-USB-KB
Use this firmware on the MX5C or MX53 with a Mifare 13.56 MHz
Ver 3.3
RFID “M1” or “M2” add on Module only. The three track magnetic card
Magnetic card reader with
reader option can be turned off if desired using the setup utility. The unique
Mifare S50 ID# reader,
random serial number on the M1 RFID card is Read automatically and typed
Keyboard output
out as if someone manually typed the number. Magnetic card data is also typed
out when a magnetic card is swiped on the reader. This firmware creates a
second HID keyboard attached to the system.. No special driver is required.
(Mifare M50, M70, ISO-14443A)
MX53-M1-VRS
Use this firmware on the MX5C or MX53 with an Mifare 13.56 MHz
Ver 3.4
RFID “M1” or “M2” add on Module only. The three track magnetic card
Magnetic card reader with
reader option can be turned off if desired using the setup utility. The unique
Mifare S50 ID# reader,
random serial number on the M1 RFID card is Read automatically and sent
Virtual USB Serial output,
out directly to the virtual serial Com port. Magnetic card data is also sent out
ASCII Data
to the virtual serial Com port when a magnetic card is swiped on the reader.
This firmware will create a serial device attached to a Com port. Use the
MX5.INF install file to automatically install the appropriate Microsoft Drivers
provided with the OS. The MX5 setup utility when installed will provide this
INF file. No additional drivers are required. (Mifare M50, M70, ISO-14443A)
MX53-M1-RW-VRS
Use this firmware Read / Write Mifare S50 Cards using the MX5C or MX53
Ver 1.4
with an Mifare, 13.56 MHz RFID “M1” or “M2” add on Module only. The
Magnetic card reader with
Mifare S50 Data Reader /
Writer, Virtual USB Serial
output, Format ASCII Data,
SDK
three track magnetic card reader option can be turned off if desired using the
setup utility. This firmware is designed to be used with the RFID SDK
(System Development Kit) and the MX5-RFID Utility. Using a DLL or a
serial Protocol to Read and Write data to the S50 Mifare Memory Card.
Magnetic card data is also sent out to the virtual serial Com port when a
magnetic card is swiped on the reader. This firmware will create a serial
device attached to a Com port. Use the MX5.INF install file to automatically
install the appropriate Microsoft Drivers provided with the OS. The MX5
setup utility when installed will provide this INF file. No additional drivers are
required. (Mifare M50, ISO-14443A) Use DLL or VRS Protocol Ver.
2.0-RFID
MX5-M2 List:
MX53-M2C-USB-KB
Use this firmware on the MX5C or MX53 with an I-Code 2 (Mifare II) 13.56
Ver 3.3
MHz RFID “M2” Module only. The three track magnetic card reader option
Magnetic card reader with
can be turned off if desired using the setup utility. The unique random serial
I-Code2 ID# reader,
number on the I-Code2 RFID card is Read automatically and typed out as if
Keyboard output
someone manually typed the number. Magnetic card data is also typed out
when a magnetic card is swiped on the reader. This firmware creates a second
HID keyboard attached to the system. No special driver is required.
I-CODE2 (ISO-15693)
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MX5 Manual
Rev. B
MX53-M2C-VRS
Use this firmware on the MX5C or MX53 with an I-Code 2 (Mifare II) 13.56
Ver 3.4
MHz RFID “M2” Module only. The three track magnetic card reader option
Magnetic card reader with
can be turned off if desired using the setup utility. The unique random serial
I-Code2 ID# reader, Virtual
number on the I-Code2 RFID card is Read automatically and sent out directly
USB Serial output, ASCII
to the virtual serial Com port. Magnetic card data is also sent out to the virtual
Data
serial Com port when a magnetic card is swiped on the reader. This firmware
will create a serial device attached to a Com port. Use the MX5.INF install file
to automatically install the appropriate Microsoft Drivers provided with the
OS. The MX5 setup utility when installed will provide this INF file. No
additional drivers are required. I-CODE2 (ISO-15693)
MX5T
List:
MX5T-EM-KB
Use this firmware on the MX5T-EI ONLY. EM 125 Khz RFID Reader. The
Ver 3.5
unique random serial number on the EM RFID card is Read automatically and
EM ID# reader, Keyboard
typed out as if someone manually typed the number. This firmware creates a
output
second HID keyboard attached to the system. No special driver is required.
(EM4100, EM4102, TK4100, ISO7810)
MX5T-M1-KB
Use this firmware on the MX5T-EI ONLY. Mifare 13.56 MHz RFID Reader.
Ver 3.3
The unique random serial number on the M1 RFID card is Read automatically
Mifare S50 ID# reader,
and typed out as if someone manually typed the number. This firmware creates
Keyboard output
a second HID keyboard attached to the system.. No special driver is required.
(Mifare M50, M70, ISO-14443A)
MX5T-M2C -KB
Use this firmware on the MX5T-EI ONLY. Mifare 13.56 MHz RFID Reader.
Ver 3.3
The unique random serial number on the I-CODE2 RFID card is Read
I-CODE2
ID# reader,
Keyboard output
automatically and typed out as if someone manually typed the number. This
firmware creates a second HID keyboard attached to the system.. No special
driver is required. I-CODE2 (ISO-15693)
MX5T-EI -KB
Use this firmware on the MX5T-EI ONLY. EM 125 Khz and Mifare 13.56
Ver 3.4
MHz RFID Reader. The unique random serial number of the EM and Mifare
EM ID# & Mifare S50 ID#
S50 RFID card is Read automatically and typed out as if someone manually
reader, Keyboard output
typed the number. This firmware creates a second HID keyboard attached to
the system.. No special driver is required. (Mifare M50, M70, ISO-14443A)
(EM4100, EM4102, TK4100, ISO7810)
MX5T-M1-RW-VRS
Use this firmware on the MX5T-EI ONLY to Read / Write Mifare S50 Cards.
Ver 1.3
Mifare 13.56 MHz RFID Reader/Writer. The unique random serial number of
Mifare S50 Data Reader /
the Mifare RFID card can also be Read automatically. This firmware is
Writer, Virtual USB
designed to be used with the RFID SDK (System Development Kit) and the
Serial output, Format
MX5-RFID Utility. Using a DLL or a serial Protocol to Read and Write data to
ASCII Data, SDK
the S50 Mifare Memory Card. This firmware will create a serial device
attached to a Com port. Use the MX5.INF install file to automatically install
the appropriate Microsoft Drivers provided with the OS. The MX5 setup
utility when installed will provide this INF file. No additional drivers are
required. (Mifare M50, ISO-14443A) Use DLL or VRS Protocol Ver.
2.0-RFID
New firmware applications and updates are available off the manufactures website. Custom applications, SDK (System
Development Kits) are available for all the MX5 series products. Contact your MX5 device supplier for more details.
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