Mac - Bentley University

Welcome Class of 2018 to
Bentley University!
SETTING UP YOUR MAC

Plug the AC adapter into the left side of your
Mac

Please wait for the instructor to begin

Leave your lid closed and do not turn the
machine on
SETTING UP YOUR MAC
Press the power button – top right corner of your
notebook
 Select English language
 Select United States
 Select U.S. Keyboard
 Select “Continue” to skip selecting your Wi -Fi
network



Click “Ok” – “Are you sure you do not want to setup your
WiFi network”
Click “Continue” and do not transfer data to the Mac
SETTING UP YOUR MAC
Agree To Terms and Conditions
CREATE MAC ACCOUNT
GETTING CONNECTED: BENTLEY’S
NETWORK
 Available throughout campus
Wired
Wireless
 airfalcon – notebook
and most mobile devices
 bguest – visitors
 gamefalcon (gaming consoles - dorms only)
please fill out form located on –
https://www.bentley.edu/offices/clientservices/gamefalcon-registration
Classroom Network Control System
Faculty can manage your network access in the classrooms
CONNECTING YOUR MAC TO THE
WIRELESS NETWORK
 Click Wi-Fi symbol top right
 Click on “airfalcon”
 Enter “Username and Password”
 Select “Join” and then “Continue”
to authenticate airfalcon using
your network credentials
 Enter Password to confirm
changes to your Certificate Trust
Settings using your machine
credentials
CONNECTING YOUR MAC TO THE WIRED
NETWORK

Turn Wi-Fi Off

Connect the ethernet cable with the dongle to the
right side of your Mac
TECHNOLOGY RESOURCES
@ BENTLEY
 “Real World” experience in 8 high tech labs
Trading Room, User Experience Center (UXC) , Center for
Languages & International Collaboration, Center for
Marketing Technology, ACELAB, CIS Sandbox, Media &
Culture Lab and Studio
 State of the art Library
More than 100 accessible computers, 24 group study rooms,
on-line study room reservations, interlibrar y loan program,
library chat, etc
 On-line resources 24x7
Library Databases, Blackboard, Campus Calendars,
myBentley, Infor (work orders), e-mail, Bentley Link and
more!
 Hybrid classrooms
Podium PC, Video Projector, Smartboard technology,
controlled lighting, notebook connection, wireless, etc. in
every classroom!
TECHNOLOGY RESOURCES
@ BENTLEY
 Mobile Computing Program– 30 years and still going strong!
One to One, latest technology, and now choice!
 Support 7 Days a week
On-site hardware repair (M-F), loaner notebooks, Computing
Services Desk and more!
 Falcon card is more than just an ID
Meal card, building access, printing, laundry, and vending
 Print from anywhere on campus (color too!)
Retrieve from print stations located throughout library and
student center
 Fast and secure wireless/wired technology covering the
entire campus
TECHNOLOGY @BENTLEY: NOTEBOOK
SOFTWARE
Mac OSX Mavericks 10.9
Microsoft Office 2011
Safari
Chrome
Firefox
Sophos Antivirus
FileZilla
Java
Your Accounts: Usernames
Yoenis Cespedes
Short Name
cespede_yoen
•Bentley Link
•Blackboard
•MyBentley
Email Address
cespede_yoen@
bentley.edu
• Your notebook
and public
computers
• Falcon Card
• Library
Resources
• Outlook E-mail
Bentley ID
01234567
• Work Order
Requests
without the @
symbol
•Only in IE
GETTING CONNECTED: BENTLEY E-MAIL
 E-mail, Calendar and Contacts
 Use Outlook Web Access (owa.bentley.edu) when
away from your notebook and on handheld devices
(i.e. tablet and smartphones)
 500 mb
 Available offline
Cached Mode
 Bentley Global Address Book
Listing of all faculty, staf f and students
GETTING CONNECTED: SET UP BENTLEY
E-MAIL
 Click on Outlook Icon
 Click “Ok” to access your
contacts
 Enter your personal information –
click “Continue”
 Click “Yes” to Keep Office for Mac
up to date
 Click “No” to Join The Customer
Experience Program
 Click “Continue” then “Done”
GETTING CONNECTED: SET UP BENTLEY
E-MAIL
 Make Outlook the
default
 Click “Add Account”,
then select “Exchange
Account”
 Enter your E-mail
address, network User
name and Password
 Click “Add Account”
 Close window
APPS.BENTLEY.EDU
 A portal that contains software applications that you may
need for your classes
 Excel 2013 for IT 101
 Access 2013 for CS150
GETTING CONNECTED: BLACKBOARD
 Bookmark blackboard.bentley.edu or click on Blackboard within
MyBentley
 Single on-line location for your course materials (homework
assignments, syllabus, collaboration, etc.)
 When you enroll in a class via myBentley self -service it will
automatically enroll you in Blackboard within 24 hours
 Majority of faculty use Blackboard. If you do not see a course, check
with your professor
 Blackboard username is your Bentley short name (i.e. cespede_yoen )
GETTING CONNECTED: FALCON PRINTING
 Print from anywhere on campus
 Select either “Falcon Print” or
“Falcon Color Print”
 Pick up your document within 48
hours at multiple stations in the
library or student center (B/W only)
 $40 annual printing allowance
Printing Costs/page
Black/White:
$0.05 single-sided
$0.045 double-sided
Color:
$0.24 single-sided,
$0.23 double-sided
Log in to my.Bentley.edu to check
balance or replenish funds
GETTING CONNECTED: M: DRIVE
N O T E : T H E M : D R I V E I S O N LY AVA I L A B L E W H E N C O N N E C T E D T O T H E
NET WORK
500 MB
Backed up
nightly
Accessible
through
Computer
icon
Great place
for
important
academic
documents
Map the ‘M’ Drive:
Type Command + K
NOTE: The M:Drive is ONLY available when connected to the network
GETTING CONNECTED: M: DRIVE
N O T E : T H E M : D R I V E I S O N LY AVA I L A B L E W H E N C O N N E C T E D T O T H E
NET WORK
Add server address:
smb://stufile01.gold.ad.bentley.edu/shares$/[your shortname]
 Click ‘+’ to store the server address in favorites
 Click Connect
GETTING CONNECTED: M: DRIVE
N O T E : T H E M : D R I V E I S O N LY AVA I L A B L E W H E N C O N N E C T E D T O T H E
NET WORK
 When prompted for credentials,
 Username is blue\[your shortname]
 Password enter your network password
 Check “Remember this password in my keychain
GETTING CONNECTED: M: DRIVE
N O T E : T H E M : D R I V E I S O N LY AVA I L A B L E W H E N C O N N E C T E D T O T H E
NET WORK
 Your ‘M’ Drive will now appear in your finder
:
GETTING CONNECTED: WEB BROWSERS
 Web browsers are 3 rd party applications which can
sometimes lead to inconsistencies in compatibility with
websites and web apps.
 Some applications such as Blackboard perform better
using Mozilla Firefox and/or Google Chrome. The work
order request system can only work using IE
 If you are experiencing issues in a particular application,
please try using a different browser before contacting the
Bentley Help Desk
WARRANTY AND ADP
 Manufacturer Warranty
 Notebook has a 3-year warranty through a third party insurer
 Defects and parts failure
 Primary (internal) batteries are covered for 1 -year only –
failure code required for replacement
 Non-Warranty - Accidental Damage Protection
 For all covered instances of non-warranty (physical) damage you will
be billed a responsibility fee of $25 or $100
 If not covered you will be billed the full cost of the repair
If you (or someone else) makes a repair – voids warranty
You are responsible for damage/theft (whether or
not it is caused by you, another person or an
external condition).
If your notebook is stolen, contact your local police or the Bentley Police
department when on campus within 24 hours and provide them the
serial number.
– For Bentley Police, they will forward the report to Computing
Services.
– For local police, you must bring a paper copy of the report to
Computing Services.
A responsibility fee of $750 (lost/stolen) will be charged to
your account. You will receive a replacement notebook once
the charge has been paid.
SELF HELP: DON’T FORGET TO BACKUP!
Accidents do happen so protect your files!
 The Computer Services
Desk does not backup data.
 Create a schedule for
backups (monthly, weekly,
daily)
 Good locations for backup:
 M: drive
 Cloud
 External HDD
 Flash drives
Client Services recommends backing up data on a regular basis
SELF HELP: OSX UPDATED & APPLE ID’S
 Apple updates are not managed. If you upgrade without a
notification from Client Services, there may be applications
and functionality that no longer works – e.g. network
printing
 Bentley does not support personal applications. Your Apple
ID is your own. You must contact Apple directly if you have
issues with your Apple ID or associated applications.
SELF HELP: VIRUS AND MALWARE
PROTECTION
Bentley utilizes Sophos Endpoint Security
Works behind the scenes with real -time protection
Updates definitions every 10 minutes
Protection of f-campus as well with updates coming from
sophos.com
 Please do not install a second anti -virus application, it will
conflict with Sophos




YOU ONLINE: PROTECT YOURSELF ON
YOUR COMPUTER!
 Viruses and malware may be
associated with activities you
do on websites
 Never open unexpected e mail attachments, videos or
other links
 Keep your trusted
applications such as Foxit,
Sophos, Windows updated
 Confirm other sof tware
updates or installs by
contacting the Computing
Ser vices Desk
 Before you agree to install a third party application read what “other” applications (ex. toolbars and
free trial software) or spyware may be included that cause performance and security issues.
COMPUTING SERVICES DESK
LIBRARY BOTTOM FLOOR
Available 7 days a week to help you with any
technology related questions or problems
How to get help:
Visit us in the lower level of the library
Call us at 781.891.3122
E-mail us at helpdesk@bentley.edu
Common services provided:
Answer basic software questions
Troubleshoot hardware problems
Diagnose and repair hardware
Loaner program
Reset passwords
Connect personal devices to the network
Provide driver and software updates
COMPUTING SERVICES DESK
Services we do not provide:
 Hardware and software repairs on non -Bentley
computers and personal devices, e.g. Smartphones or
tablets
 Data back-up or data recovery
 Hardware and Software support for gaming consoles
 Set-up and installation of multi-device integration
 Chromecast and other wireless streaming devices
 Support for printing to personal wireless printer
 Installation/training for software applications
(Bootcamp)
ALMOST DONE!!
1. Before you leave make sure you have the following:
 AC adapter and cord
 A network cord
 Dongles
2. Zip up your backpack
3. Once you leave the room, the assumption is you have
everything and your computer is working properly.
4. You will receive an email from the Computer Resource
Center indicating that the computer was signed out to
you. Please keep this email
Thank you for your time and attention
and good luck at Bentley! Don’t forget to
bring your notebook to your IT101 class!
**Please leave network cord on the desk**