Intel SR2500 RAID Driver Update Instructions

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Intel® SR2500 RAID Driver
Update Instructions
For the Avid Unity™ ISIS® System Director and
Avid Interplay® Media Indexer
This document describes the process for updating the Intel driver and registry key for the
internal RAID controller on the Intel SR2500 server using the SROMBSAS18E Intel
hardware RAID controller. This RAID controller is used in the Avid Unity ISIS SR2500
System Director and the Avid Interplay 64-bit Media Indexer. This driver does not apply to
the other SR2500 configurations using the embedded SATA RAID ESRTII.
This is an important update regarding an issue previously found with the Avid Unity ISIS
System Director when there is an unexpected system shut down, typically the result of a
power loss. This Intel RAID driver update and associated registry change is only supported
in Avid Unity ISIS v2.0.6 or v2.2 and later (not v2.1.1). The combination of these updates
resolve this issue.
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The majority of the Intel SR2500 Avid Unity ISIS System Directors use a 64-bit operating
system. Avid did ship some Intel SR2500 System Directors with a 32-bit operating system
before the 64-bit operating systems were released. All Avid Unity ISIS System Directors
using the Intel SR2500 server require this RAID controller driver update.
Intel RAID Controller Driver Update
The RAID controller update requires a driver update and a registry change. Access the
update package from one of the following locations. Create a new folder on the server that
you are updating and place the update files in it.
This RAID controller driver is available from two locations:
•
Download the Intel hardware RAID controller SROMBSAS18E update package from
http://www.avid.com/US/support/downloads.
•
This version of the Intel driver has been added in the Avid Unity ISIS software DVD and
can be found on the Avid Unity ISIS DVD in the Tools_3rdParty\Drivers_and
_Firmware\IntelSROMBSAS18E_Raid_Controller\Intel_Raid_v3.11.0.xx
folder.
To upgrade the SROMBSAS18E Intel driver:
1. Access the Standby System Director or the Media Indexer and stop the service running
on the server:
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Stop the System Director service using the ISIS Control Panel.
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Stop the Media Indexer service using the Workgroups Property page.
2. Right-click on My Computer and select Manage. The Computer Management Window
opens.
3. Select Device Manager. The Device Manager opens.
4. Click the plus sign (+) next to SCSI and RAID Controllers.
5. Right-click on the Intel(R) RAID Controller SROMBSAS18E and select Properties.
6. Click the Driver tab in the Properties window.
7. Click Update Driver in Driver tab.
8. In Hardware Update Wizard, do not let Windows select the driver:
a.
Select “No, not at this time” and click Next.
b.
Select “Install from a list of specific location (Advanced)” and click Next.
c.
Select “Don’t search. I will choose the driver to install” and click Next.
d. Click “Have Disk.”
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e.
Click Browse and locate the oemsetup.inf file in the package you copied to the
server.
-
64-bit System Director and Media Indexer —
IntelSROMBSAS18E_Raid_Controller\Intel_Raid_v3.11.0.xx\W2K3X64 folder
Intel RAID Controller Driver Update
-
32-bit System Director —
IntelSROMBSAS18E_Raid_Controller\Intel_Raid_v3.11.0.xx\XP folder
f.
Click Open, in the Locate File dialog box.
g. Click OK, in the Install From Disk dialog box.
h. Click Next in the Hardware Update Wizard.
9. Once you complete the driver install, click No when prompted to restart the server.
The driver version should now be 3.11.0xx in the Properties window.
10. Close the Properties window.
11. Apply the registry key by browsing to the RegKey_Updates folder in the package you
copied to the server.
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64-bit System Director and Media Indexer — double-click the w2k3.reg file to
apply the registry key change.
The following two entries are added to the 64-bit System Director and Media
Indexer registry location: KEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\
Services\msas2k3\Parameters\Device
DriverParameters = flushrequest= 3
DriverParameter = flushrequest= 3
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32-bit System Director — double-click the winXP.reg file to apply the registry key
change
The following two entries are added to the 32-bit System Director registry location:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\megasas\
Parameters\Device
DriverParameters = flushrequest= 3
DriverParameter = flushrequest= 3
12. Restart the Standby System Director or the Media Indexer.
13. (Option) If in an Avid Unity ISIS environment and the StandBy System Director has
restarted, turn off the Active System Director to failover to the updated Standby System
director. Repeat this procedure on the second System Director.
COPYRIGHT © 2009 – 2010 Avid Technology, Inc. and its licensors. All rights reserved. Avid, Avid Unity, and Avid Unity ISIS
are either registered trademarks or trademarks of Avid Technology, Inc. in the United States and/or other countries. All other
trademarks contained herein are the property of their respective owners.
Intel SR2500 RAID Driver Update Instructions • Avid Tech Alert • Updated July 2010
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