(Vidyo) Installation and User Guide — AVZ - Support

CA750
User & Installation Guide
AVZ-CA750V-1-IP40
AVZ-CA750V-2-IP40
AVZ-CA750V-DOC-UIG-01 (55101521-270581)
© 2016 Avizia Inc. All rights reserved. | avizia.com
AVZ-CA750V-3-IP40
CA750 | Installation & User Guide | Table of contents
Table of contents
2
Table of contents
Table of contents��������������������������������������������������������������������������������������������������������������������������������� 2
Before getting started������������������������������������������������������������������������������������������������������������������������������ 3
Indications for use������������������������������������������������������������������������������������������������������������������������������� 4
Contraindications��������������������������������������������������������������������������������������������������������������������������� 4
Safety precautions������������������������������������������������������������������������������������������������������������������������������� 5
Warnings������������������������������������������������������������������������������������������������������������������������������������������� 5
Environmental considerations����������������������������������������������������������������������������������������������������� 5
Waste handling�������������������������������������������������������������������������������������������������������������������������������� 5
Warnings������������������������������������������������������������������������������������������������������������������������������������������������ 6
Operator safety summary������������������������������������������������������������������������������������������������������������������ 7
Important safeguards������������������������������������������������������������������������������������������������������������������������� 8
Equipment markings�������������������������������������������������������������������������������������������������������������������������� 9
Getting started���������������������������������������������������������������������������������������������������������������������������������������� 10
Initial setup����������������������������������������������������������������������������������������������������������������������������������������� 11
Best practices������������������������������������������������������������������������������������������������������������������������������������� 12
System overview�������������������������������������������������������������������������������������������������������������������������������� 13
Console overview�������������������������������������������������������������������������������������������������������������������������� 14
Power indicator LED states��������������������������������������������������������������������������������������������������������� 14
Console connections overview�������������������������������������������������������������������������������������������������� 15
Power considerations and configuration������������������������������������������������������������������������������������� 16
Turning the system ON���������������������������������������������������������������������������������������������������������������� 17
System power modes������������������������������������������������������������������������������������������������������������������� 18
Network consideration and configuration����������������������������������������������������������������������������������� 19
Connecting to a wired network�������������������������������������������������������������������������������������������������� 21
Connecting to a wireless network��������������������������������������������������������������������������������������������� 22
Using the system������������������������������������������������������������������������������������������������������������������������������������ 23
Adjusting the system height������������������������������������������������������������������������������������������������������������ 24
Raising the work surface�������������������������������������������������������������������������������������������������������������� 24
Lowering the work surface���������������������������������������������������������������������������������������������������������� 24
Adjusting the second display���������������������������������������������������������������������������������������������������������� 25
© 2016 Avizia Inc. All rights reserved. | avizia.com | 55101521-270581­
Controlling the camera��������������������������������������������������������������������������������������������������������������������� 26
Camera controls���������������������������������������������������������������������������������������������������������������������������� 26
Selfview������������������������������������������������������������������������������������������������������������������������������������������� 26
Controlling volume and microphone�������������������������������������������������������������������������������������������� 27
Adjusting the speaker volume���������������������������������������������������������������������������������������������������� 27
Turning microphone on and off������������������������������������������������������������������������������������������������� 27
Using the Home Screen�������������������������������������������������������������������������������������������������������������������� 28
Making a video call���������������������������������������������������������������������������������������������������������������������������� 29
When in a video call�������������������������������������������������������������������������������������������������������������������������� 30
Using the PC����������������������������������������������������������������������������������������������������������������������������������� 30
Presenting an auxiliary device���������������������������������������������������������������������������������������������������� 31
Presenting an electronic or digital stethoscope��������������������������������������������������������������������� 32
Using headphones������������������������������������������������������������������������������������������������������������������������ 33
Overview of typical display outputs����������������������������������������������������������������������������������������������� 34
Maintaining the system������������������������������������������������������������������������������������������������������������������������� 35
Displaying system information������������������������������������������������������������������������������������������������������� 36
Cleaning and maintenance guidelines����������������������������������������������������������������������������������������� 37
Cleaning the system��������������������������������������������������������������������������������������������������������������������� 37
Maintaining the system���������������������������������������������������������������������������������������������������������������� 37
Battery guidelines����������������������������������������������������������������������������������������������������������������������������� 38
Installing updates������������������������������������������������������������������������������������������������������������������������������ 39
Wi-Fi reset and power-cycling the cart������������������������������������������������������������������������������������������ 40
Factory defaulting the Wi-Fi module ���������������������������������������������������������������������������������������� 40
Power-cycling the cart����������������������������������������������������������������������������������������������������������������� 40
Storing the system����������������������������������������������������������������������������������������������������������������������������� 41
Short-term storage������������������������������������������������������������������������������������������������������������������������ 41
Long-term storage������������������������������������������������������������������������������������������������������������������������ 41
Troubleshooting������������������������������������������������������������������������������������������������������������������������������������� 42
Product Specifications�������������������������������������������������������������������������������������������������������������������������� 43
FEB2016 | AVZ-CA750V-DOC-UIG-01
CA750 | Installation & User Guide | Before getting started
3
Before getting started
• Indications for use
–– Contraindications
• Safety precautions
–– Warnings
–– Environmental considerations
–– Waste handling
• Warnings
• Operator safety summary
• Important Safeguards
• Equipment markings
© 2016 Avizia Inc. All rights reserved. | avizia.com | 55101521-270581­
FEB2016 | AVZ-CA750V-DOC-UIG-01
CA750 | Installation & User Guide | Before getting started
Indications for use
4
Indications for use
The Avizia CA750 enables secure and effective audio/video
communication between multiple healthcare providers
and between providers and patients. The system transmits
real-time audio and video captured by a high-definition
camera and integrated microphone. It also receives realtime audio and video from a similar system in a remote
location. Finally, the CA750 supports transmission of realtime audio and video from peripheral audio/visual medical devices, which may be connected to standard audio
and video inputs provided on the system.
The CA750 is intended to facilitate remote provider/patient
and provider/provider consultations. These consultations
should always be conducted with a licensed medical professional physically in the room with the patient.
Contraindications
The CA750 is not intended to substitute for the in-person
physical examination of a patient or as a substitute for
direct medical intervention. It is also not intended for realtime, active, or online patient monitoring, nor is it intended to provide time sensitive data or alarms. The CA750
does not support transmission of numerical telemetric/serial data and is not intended for use with non-audio/visual
medical devices.
© 2016 Avizia Inc. All rights reserved. | avizia.com | 55101521-270581­
FEB2016 | AVZ-CA750V-DOC-UIG-01
CA750 | Installation & User Guide | Before getting started
Safety precautions
5
Safety precautions
Warnings
Environmental considerations
Do not modify this equipment without authorization from
the manufacturer!
Thank you for buying a product which contributes to a
reduction in pollution, and thereby helps save the environment. Our products reduce the need for travel and
transport and thereby reduce pollution. Our products have
either none or few consumable parts (chemicals, toner, gas,
paper). Our products are low energy consuming products.
Precaution should be taken during transportation of the
system. It is recommended that the operator use caution
when wheeling the unit over doorstops and/or into elevators to ensure their safety and prevent damage to the unit.
For Customers In North America
This equipment complies to the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy, which
may cause harmful interference to radio communications.
You are cautioned that any changes or modifications not
expressly approved in this manual could void your authority to operate this equipment
Battery Handling
Batteries for the Remote Control are Long Life Alkaline batteries; please follow guidelines on the packing material for
handling and disposal of the batteries.
The system enclosed rechargeable battery is non-user
replaceable and should be removed by a qualified service
technician only.
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO
MANUFACTURER INSTRUCTIONS.
Production of Products
Our factories employ efficient environmental methods for
reducing waste and pollution and ensuring the products
are recyclable.
© 2016 Avizia Inc. All rights reserved. | avizia.com | 55101521-270581­
Waste handling
EU Battery and WEEE Directives
For product safety and data integrity reasons the permanently affixed battery should only be removed or replaced
professionally by a repair technician or waste management
professional. Please contact Avizia or an authorized service
agent if the product fails to perform due to malfunction of
the permanently affixed battery.
This symbol on the product, battery or packaging means that the product and/or battery
should not be disposed of with your household waste.
It is your responsibility to dispose of your waste equipment
and batteries separately from your household waste and
in accordance with local laws and regulations. The correct
disposal of your old equipment and batteries will help prevent potential negative consequences for the environment
and human health.
Please use the nearest waste collection facility as directed
by your municipality or your retailer.
FEB2016 | AVZ-CA750V-DOC-UIG-01
Warnings
CA750 | Installation & User Guide | Before getting started
6
Warnings
Not Intended For Dialing Emergency Medical Services
Delay or Choppiness of Audio or Video
Transmission
The CA750 is not intended to make emergency calls. In the
event of an emergency, the user should use a telephone or
device other than the CA750 to call local emergency services.
The CA750 may operate at a delay of up to 150 milliseconds, depending on network condition. This means that
the provider may experience the audio and video transmissions later then they are really occurring. In cases where the
remote health care provider needs to make time sensitive
assessments or give instructions this delay may result in
misalignment of audio and visual transmissions to the
real-time procedure and/or inappropriate treatment or
diagnosis.
Use medically approved devices
Ensure that any device connected to the CA750 power outlets conforms to IEC 60601-1 standards in order to maintain
compliance. Connecting electrical equipment to the CA750
effectively creates a new system, which can result in a
reduced level of safety.
Loss of Connectivity
During the use of the CA750, a healthcare professional
may lose connectivity with the system. Loss of connectivity
can result from power outages, network outages, failure
in the CA750 software/hardware, or other causes. Loss of
connectivity can prevent a health care professional from
completing a patient session in a timely manner. In cases
where time is critical, the user should not use the CA750
and seek an in-person examination from a licensed health
care professional.
© 2016 Avizia Inc. All rights reserved. | avizia.com | 55101521-270581­
Proper Training Is Required
Healthcare professionals using the CA750 should be sufficiently trained and familiar with the Installation and User
Guide and the instructions for use. Please refer to this guide
under “Troubleshooting”, “Safety Precautions” and “Operator Safety.”
Audio and Video Distortions
The CA750 can experience audio and video distortions due
to network latency, software/hardware malfunction, insufficient bandwidth, or for other reasons. If audio or video is
not of sufficient quality for the intended use of the CA750,
please refer to:
• this guide under “Technical Specifications” and “Troubleshooting,” or visit:
http://support.avizia.com
• Vidyo codec documentation at:
http://www.vidyo.com/services-support/technicalsupport/product-documentation/
Network and Signal Input/Output
The network and signal input/output ports must only be
connected to Low Voltage SELV connections.
Go to http://support.avizia.com for additional support
content.
FEB2016 | AVZ-CA750V-DOC-UIG-01
CA750 | Installation & User Guide | Before getting started
Operator safety summary
7
Operator safety summary
For your protection, please read these safety instructions
completely before operating the equipment and keep this
manual for future reference. The information in this summary is intended for persons who operate the equipment
as well as repair (servicing) personnel. Carefully adhere to
all warnings, precautions and instructions on the apparatus, and the ones described in the operating instructions.
•• Water and moisture - Do not operate the equipment under
or near water - for example near a bathtub, kitchen sink, or
laundry tub, in a wet basement, or near a swimming pool
or in areas with high humidity.
•• Servicing - Do not attempt to service the apparatus yourself as opening or removing covers may expose you to
dangerous voltages or other hazards, and will void the warranty. Refer all servicing to qualified service personnel.
•• Cleaning - Unplug the apparatus from the wall outlet
before cleaning or polishing. Please adhere to the general
cleaning guidelines found in this document’s section:
“Cleaning the System.”
•• Opening the System - Do not open system service panels
while system is in use.
Also, adhere to safety guidelines found in manuals for any
peripheral equipment.
•• Power-Cord Protection - Route the power cord so as to
avoid it being walked on or pinched by items placed upon
or against it, paying particular attention to the plugs,
receptacles, and the point where the cord exits from the
apparatus.
!
!
This system contains no user-serviceable
parts: The system enclosed battery (rechargeable battery for use in temporary relocation) in
this product is non-user replaceable and should
be removed by a qualified service technician
only.
To avoid risk of electric shock, this equipment
must only be connected to a supply mains with
protective earth.
Lower before transporting: For your safety and
to protect the CA750, fully lower the work surface
before transporting the system. Pushing or
pulling the system with any part of the system
other than its handle may result in damage to the
system.
Traversing thresholds and obstacles on the
ground: Use the system handle to PULL the
system safely across thresholds, cords, cables,
and other potential obstacles on the ground.
Always fully lower the work surface before transporting the system.
© 2016 Avizia Inc. All rights reserved. | avizia.com | 55101521-270581­
•• Mobility – Before transporting the system unplug the
power cord and wrap it around the cable hook. Also ensure
that the camera and display are in the operational position (facing forward) and not in the maintenance position
(facing upward). Use the system handle to maneuver the
system. Pull the system over thresholds, cords, cables, and
other obstacles on the ground. Fully lower the work surface
before transporting the system.
•• Ventilation - Do not block any of the ventilation openings
of the apparatus. Install in accordance with the installation instructions. Never cover the slots and openings with
a cloth or other material. Never install the apparatus near
heat sources such as radiators, heat registers, stoves, or
other apparatus (including amplifiers) that produce heat.
•• Storage - If you need to store the system, ensure that it is
stored in a controlled environment to avoid damage. Refer
to the codec documentation for further guidelines.
•• Repacking – We recommend you save and store the system’s packing materials. They make for an ideal container
with which to transport the system.
•• Damaged Equipment - Unplug the apparatus from the
outlet and refer servicing to qualified personnel under the
following conditions:
•• When the power cord or plug is damaged or frayed
•• If liquid has been spilled or objects have fallen into
the apparatus
•• If the apparatus has been exposed to rain or moisture
•• If the apparatus has been subjected to excessive
shock by being dropped, or the unit has been damaged
•• If the apparatus fails to operate in accordance with
the operating instructions.
•• Attachments - Only use attachments as recommended by
the manufacturer.
•• Cart is heavy. Move with caution.
•• Accessories - Use only accessories intended for use with
this system.
•• Fold in 2nd monitor in proper position before transporting.
•• Use wheel locks when cart is stationary.
•• Lightning - Unplug this apparatus during lightning storms
or when unused for long periods of time.
FEB2016 | AVZ-CA750V-DOC-UIG-01
Important safeguards
CA750 | Installation & User Guide | Before getting started
8
Important safeguards
Using System in a Medical Environment
Warning on Power Connection
ElectroStatic Discharge (ESD)
No currently available technology can completely substitute the in-person physical examination of an individual
patient. Avizia Telemedicine products provide high quality
audio and video experiences; when used properly, these
products provide a valuable tool for medical professionals. The use and value of the system will vary depending
on the specific circumstances of the patient condition,
data transmission speeds, and the capabilities of the local
environment. Ultimately, the local medical professional
supervising the patient’s care should judge how this system
is to be utilized.
Use only with the supplied power cords or cords that meet
local hospital-grade requirements. Users in the United States
and Canada should use hospital-grade cords that meet the
following requirements:
When subjected to an electrostatic discharge the PrecisionHD camera image may suffer momentary interruption - this
will self-recover in a few seconds after the discharge.
United States
Canada
Plug Type
Hospital Grade
Hospital Grade
Cord Type
SJT3 x 16 AWG
SJT3 x 16 AWG
13A/125V
13A/125V
UL
UL
Minimum Cordset
Rating
Safety Approval
To avoid excess electrostatic discharge, floors should be
wood, concrete or ceramic tile. If floors are covered with synthetic material, the relative humidity should be at least 30%.
NEVER USE AN EXTENSION CABLE TO POWER THE SYSTEM.
!
The leakage current could increase when connected to other equipment.
© 2016 Avizia Inc. All rights reserved. | avizia.com | 55101521-270581­
FEB2016 | AVZ-CA750V-DOC-UIG-01
Equipment markings
CA750 | Installation & User Guide | Before getting started
9
Equipment markings
!
The “exclamation mark” within an equilateral triangle is intended to alert the user to
the presence of important operating and
maintenance (servicing) instructions within
literature accompanying the equipment.
Pushing or pulling the system with any part
of the system other than the handle may
result in damage to the system. Always fully
lower the work surface before transport and
use the system handle to maneuver.
Manufacturer
Use the handle to pull the system safely
across thresholds, cords, cables, and other
potential obstacles on the ground. Always
fully lower the work surface before transporting the system.
Follow instructions for use.
Suivez les instructions d’utilisation.
© 2016 Avizia Inc. All rights reserved. | avizia.com | 55101521-270581­
Located on the rear of the system on the system column.
FEB2016 | AVZ-CA750V-DOC-UIG-01
10
CA750 | Installation & User Guide | Getting started
Getting started
• Initial setup
• Best practices
• System overview
–– Console overview
–– Power indicator LED states
• Power considerations and configuration
–– Turning the system ON
–– Power modes
• Network considerations and configuration
–– Connecting to a wired network
–– Connecting to a wireless network
© 2016 Avizia Inc. All rights reserved. | avizia.com | 55101521-270581­
FEB2016 | AVZ-CA750V-DOC-UIG-01
CA750 | Installation & User Guide | Getting started
Initial setup
11
Initial setup
Refer to the Avizia CA750 Quick Start Guide (included with
the system packaging) for procedures pertaining to initial
system setup. The Quick Start Guide includes the following
items:
3
1
2
1. System overview
2. Unpacking the system
3. Mounting and connecting the camera
4. Providing system power and turning on the cart
6
5. Providing network using an Ethernet cable
9
6. Providing network using a wireless network
10
7. Peripheral drawer and PC drawer option
8. Adjusting the cart height
9. Adjusting the second display arm
10. Utilizing Auxiliary power
8
7
4
5
The CA750 Quick Start Guide (AVZ-CA750-DOC-QSG) is
included on the outside of the system packaging. It can
also be found online at http://support.avizia.com.
© 2016 Avizia Inc. All rights reserved. | avizia.com | 55101521-270581­
FEB2016 | AVZ-CA750V-DOC-UIG-01
Best practices
CA750 | Installation & User Guide | Getting started
12
Best practices
Enable Auto-answer
Save frequently called numbers
Storing the second display
Setting your system to auto-answer can be a good way
to make sure you don’t miss a call. You can toggle autoanswer on by accessing the Vidyo codec menu system with
the system console controls.
You can save frequently called or favorite video numbers to
make them that much easier to call from the Home Page:
When collapsing the second display to its folded position,
heed the labels on either side of the arm and ensure that
the bend in the arm is positioned to the left of the second
display as you are facing the back of the cart.
• Using the Search Bar with the remote, search for contact name:
Press and hold
(HOME) to bring up the Settings Page
and use the Directional Pad to navigate the system menu:
• ADVANCED > AUTO-ANSWER...
• Toggle AUTO-ANSWER to ON,
• Press
(BACK) until you exit out to the Home Page.
Enable “Lucky Clover” keypad
The Vidyo IR Remote Control is used to enter characters for
search and configuration. To enable access to the alphanumeric character set, press and hold
(HOME) to bring
up the Settings Page and use the Directional Pad to navigate the system menu:
• ADVANCED > LUCKY CLOVER KEYPAD...
• Toggle LUCKY CLOVER KEYPAD to ON,
• Press
(BACK) until you exit out to the Home Page.
© 2016 Avizia Inc. All rights reserved. | avizia.com | 55101521-270581­
• Navigate to the contact you wish to add to the Home
Page for quick access and Select
• Select Add to My Contacts. The contact will be marked
with a yellow star and now appears on the Home Page.
Plug in when storing system
We recommend that the system is plugged in to an electrical outlet when storing the CA750. This ensures that the
system battery maintains a full charge and is ready when
needed.
FEB2016 | AVZ-CA750V-DOC-UIG-01
CA750 | Installation & User Guide | Getting started
System overview
13
System overview
What’s included:
HD camera
••
••
••
••
••
••
••
••
CA750 system cart
PrecisionHD Camera with camera mounting screw
Display (single or dual display with articulating arm)
Remote control with batteries
Key for locking drawer(s)
Auxiliary power share cord
USB flash drive
Hex key set
Second display with
articulating arm
OPTION
24” display
with integrated
microphone
System console
with button panel,
I/O, integrated Wi-Fi,
and downward-facing
speakers
Configurations and Options:
•• MultiSite certificate
Swivel and
tilt adjusting
display mount
Impermeable
worksurface
Handle
•• HORUS Scope and accessories
•• PC drawer with cables (power, Ethernet, 3.5mm audio,
and HDMI to HDMI) — to integrate a user-supplied UltraSmall Form Factor (USFF) PC.
Auxiliary
power
•• Keyboard tray
•• retractable power and/or network caddy
Keyboard tray
OPTION
•• Single client mode Wi-Fi (1-to-1)
Tools Required for Assembly
Refer to the CA750 Quick Start Guide (AVZ-CA750-DOC-QSG)
included on the outside of the system packaging for initial
assembly and setup.
The user documentation for this product, including
compliance and safety information, is found on the Avizia
website. Go to http://www.avizia.com.
© 2016 Avizia Inc. All rights reserved. | avizia.com | 55101521-270581­
Storage bin
Height
adjustment
lever
Locking
peripheral
drawer
Cable
management
Locking PC
drawer
OPTION
Ethernet
Battery housing
Second battery OPTION
Power inlet
with breaker
switch
Hospital
grade locking casters
FEB2016 | AVZ-CA750V-DOC-UIG-01
CA750 | Installation & User Guide | Getting started
System overview
14
System overview
Console overview
Wi-Fi
Indicator
Power and
battery meter
Call and source controls
System
power button
System navigation, call controls, and connectivity to
peripheral sources can all be done through the system’s
console.
Please see Using the system to understand the console
interface and how to use the CA750 system.
Left console
connections
Right console
connections
Integrated speakers
Power indicator LED states
Video mode
AC Power
system is plugged
into an outlet
Selfview and Main Camera Control
Workstation mode (toggles PC & video mode)
Remote
control IR
sensor
Home Page / Stop sharing
Press and hold
Battery meter
100% battery capacity (BLUE)
80% battery capacity (BLUE)
Battery power
LED meter
PC share
Auxiliary share
Back
for system menu
navigation
Mute (microphone, local)
NOTE: An on-screen Mute
icon is not presented.
Make/Answer call
End call
60% battery capacity (BLUE)
40% battery capacity (BLUE)
20% battery capacity (AMBER)
10% capacity when flashing
Camera zoom
Volume control
OK and directional pad
for camera control and
system menu navigation
© 2016 Avizia Inc. All rights reserved. | avizia.com | 55101521-270581­
AC power indicator LED
FEB2016 | AVZ-CA750V-DOC-UIG-01
CA750 | Installation & User Guide | Getting started
System overview
15
System overview
Console connections overview
The left and right console connections allow the user to
connect peripheral devices that will enhance the CA750’s
capabilities.
Left console connections
Right console connections
USB 3.0 *
Audio output
(3.5mm)
System power button
Audio input
(3.5mm)
Console
buttons
Micro USB input
(for system diagnostics)
Reset button
(for system diagnostics)
Integrated speakers
HDMI input
(HD AUX source)
Composite video input
(SD AUX source)
USB 2.0
(for system upgrades)
* USB port provides only charging functionality when there is no PC integrated into the optional PC drawer.
When a PC is integrated into the optional PC drawer with the provided USB connection, the console’s USB port functions as an extension or hub to the PC’s USB port.
© 2016 Avizia Inc. All rights reserved. | avizia.com | 55101521-270581­
FEB2016 | AVZ-CA750V-DOC-UIG-01
CA750 | Installation & User Guide | Getting started
Power considerations and configuration
16
Power considerations and configuration
The CA750 can run on AC or battery power.
When the system is plugged into an outlet, the Power LED
on the System Console will light up solid blue in about 10
seconds. The integrated battery will also begin charging.
Though the system will arrive with some charge,
NOTE we recommend you charge the system battery for
at least 4 hours before running on battery power.
Smart power management will prevent overchargNOTE ing and provide feedback for remaining battery
capacity.
Each system includes a standard single or optional dual
battery to power the cart when not connected to AC
power.
SINGLE BATTERY
RUN TIME
CHARGE TIME
3-4 hours
1.5 hours
DUAL BATTERY (OPTION)
6-8 hours
3.5 hours
Plug into outlet
100% battery capacity (BLUE)
80% battery capacity (BLUE)
BATTERY
CAPACITY LED
60% battery capacity (BLUE)
40% battery capacity (BLUE)
20% battery capacity (AMBER)
10% capacity when flashing
The system includes a breaker switch for protecNOTE tion. Should the system indicate there is no power,
check the breaker and ensure that it is switched to
the ON position.
© 2016 Avizia Inc. All rights reserved. | avizia.com | 55101521-270581­
Power inlet and
breaker switch
OPTION: Retractable
power cord caddy
FEB2016 | AVZ-CA750V-DOC-UIG-01
CA750 | Installation & User Guide | Getting started
Power considerations and configuration
17
Power considerations and configuration
Turning the system ON
Press the system’s Power Button on the side of the Console to turn ON the system. This button will illuminate blue
when active, and the codec, camera, and display(s) will
power on.
While the system is plugged into AC or running on battery,
power will be available to the appropriate console, peripheral, and optional PC connections (e.g. auxiliary power
cord, peripheral drawer, optional PC drawer, USB ports).
© 2016 Avizia Inc. All rights reserved. | avizia.com | 55101521-270581­
100% battery capacity (BLUE)
system is plugged
into an outlet
80% battery capacity (BLUE)
60% battery capacity (BLUE)
40% battery capacity (BLUE)
20% battery capacity (AMBER)
10% capacity when flashing
POWER BUTTON
FEB2016 | AVZ-CA750V-DOC-UIG-01
Power considerations and configuration
CA750 | Installation & User Guide | Getting started
18
Power considerations and configuration
System power modes
ACTIVE MODE
STANDBY MODE
Pressing the POWER BUTTON on the console will activate
the codec, camera, and display(s). The Power Button will
illuminate blue.
Pressing the POWER BUTTON off will turn off the display(s)
to conserve power. The Power Button will not be illuminated.
While the system is plugged into AC or running on battery,
power will be available to the appropriate console, peripheral, and optional PC connections (e.g. auxiliary power
cord, peripheral drawer, optional PC drawer, USB ports).
When in this state, the system is able to receive calls. When
a call is received, the display(s) will turn on.
If a PC is connected to a dual display cart, then the
NOTE front-facing display will not enter standby mode
regardless of the PC being configured to enter
standby or sleep separately. When the system is in
Standby Mode, the PC is still active.
NOTE
© 2016 Avizia Inc. All rights reserved. | avizia.com | 55101521-270581­
There is no camera privacy in Standby Mode.
FEB2016 | AVZ-CA750V-DOC-UIG-01
CA750 | Installation & User Guide | Getting started
Network consideration and configuration
19
Network consideration and configuration
The network module can be used in one of two ways: connected to the network infrastructure by Ethernet cable, or
connected over the Wi-Fi infrastructure.
!
It is important that you understand how your
wireless infrastructure is configured BEFORE you
connect the CA750 to your wireless network.
Determine how you will set up your cart to conNOTE nect to your wireless network, as this may affect
your wireless network settings:
Single Client mode allows a one-to-one connection to the wireless network. No other networked
devices on the cart will have connectivity except
the video codec.
Multi-Client mode allows multiple devices to
connect to the wireless network. In most cases,
“client-bridge” or “passive client” mode must be
enabled on the wireless network before devices
can obtain an IP address.
The wireless radio switches off when the system
NOTE detects a wired network connection. To enable
wireless, disconnect the Ethernet cable at the
base of the cart.
Once the cart is connected to your network, you
NOTE must configure the Vidyo codec to the appropriate
video infrastructure. Navigate to SETUP PAGE >
NETWORK (press and hold the console’s HOME
button) to enter the username and password of
the Executive account you are using for this
VidyoRoom installation, as well as enter the
VidyoPortal to which you are connecting to.
© 2016 Avizia Inc. All rights reserved. | avizia.com | 55101521-270581­
Configure the Wi-Fi module for
wireless connectivity.
Plug into network for
wired connectivity
OPTION: Retractable
network cable caddy
Ethernet port
FEB2016 | AVZ-CA750V-DOC-UIG-01
Network consideration and configuration
CA750 | Installation & User Guide | Getting started
20
Network consideration and configuration
WIRED CONNECTION
MULTI-CLIENT WI-FI
SINGLE-CLIENT WI-FI
Your wireless infrastructure must allow Client-Bridge
access (e.g. passive client mode).
Requires an option key
(purchased separately).
WI-FI
WI-FI
WIRELESS RADIOS ARE
NOT AVAILABLE WHEN
CONNECTED TO ETHERNET
ETHERNET TO CART
PROVIDES NETWORK
TO CONTROLLER
NOT AVAILABLE
CRTL
CODEC
CONTROLLER ROUTES
NETWORK TO CODEC
AND OPTIONAL PC
WI-FI TO CART
PROVIDES NETWORK
TO CONTROLLER
CRTL
CONTROLLER ROUTES
NETWORK TO CODEC
AND OPTIONAL PC
PC
ETHERNET TO CART
© 2016 Avizia Inc. All rights reserved. | avizia.com | 55101521-270581­
WI-FI TO CART
PROVIDES NETWORK
TO CONTROLLER
CRTL
CODEC
CONTROLLER ROUTES
NETWORK TO CODEC
PC
ETHERNET MUST
BE DISCONNECTED
FOR WIRELESS
FUNCTIONALITY
CODEC
FUTURE USE
(FLEET MONITORING)
OPTIONAL PC
WILL NOT RECEIVE
NETWORK
PC
ETHERNET MUST
BE DISCONNECTED
FOR WIRELESS
FUNCTIONALITY
FEB2016 | AVZ-CA750V-DOC-UIG-01
CA750 | Installation & User Guide | Getting started
Network consideration and configuration
21
Network consideration and configuration
Connecting to a wired network
Plug the cart’s Ethernet Cable into an active network port.
The cable will be installed and ready to use. The optional
Retractable Network Caddy may be used in place of the
standard cable.
The system is ready to use when the Network LED on the
console is a solid blue (when a network connection is
detected and you have entered your VidyoPortal login
credentials).
The Wi-Fi radio will be disabled when the system
NOTE detects an active wired Ethernet connection.
Plug into network
Ethernet port
OPTION: Retractable
network cable caddy
If the LAN has a DHCP service, the system will retrieve a
DHCP IP address, which will be displayed in the lower right
hand corner of the display.
If a static IP is required for the CA750 then this requires
configuring the Vidyo codec within the CA750 — press and
hold the HOME button to access the Setup Page. Navigate
to NETWORK and enter the appropriate network information.
Once the cart is connected to your network, you
NOTE must configure the Vidyo codec to the appropriate
video infrastructure. Navigate to SETUP PAGE >
NETWORK (press and hold the console’s HOME
button) to enter the username and password of
the Executive account you are using for this
VidyoRoom installation, as well as enter the
VidyoPortal to which you are connecting to.
FLASHING AMBER
Network not configured
OR
Codec not registered
FLASHING BLUE
SOLID BLUE
Network trying to connect Network connected
AND
Codec registered
The system can be configured to operate on a wireless
network. To configure the system for wireless operation,
please refer to Connect to a wireless network in the next
section.
© 2016 Avizia Inc. All rights reserved. | avizia.com | 55101521-270581­
FEB2016 | AVZ-CA750V-DOC-UIG-01
CA750 | Installation & User Guide | Getting started
Network consideration and configuration
22
Network overview and configuration
Connecting to a wireless network
avizia.com/ca750setup
The default mode for the CA750 is the Multi-Client or Work
Group Bridge (WGB) mode. In this mode, the Vidyo codec,
cart CPU and attached PC share a single wireless radio
connection.
The Single-Client mode is an option available for
NOTE purchase and provides two dedicated Wi-Fi radios
for Vidyo codec and the cart CPU. This mode must
first be unlocked before it can be used.
GENERATE
1. Use a computer web browser to navigate to: avizia.
com/ca750setup and fill in the secure webform with
the wireless network settings on which the cart is to
be connected. Consult your network administrator for
the appropriate wireless network settings.
2. Save the configuration file (CA750CONFIG.CFG) to the
root directory on the included Avizia USB flash drive
(a user-supplied flash drive may be used instead).
3. Insert the USB flash drive into the USB 2.0 port on
the left side of the console. A message will appear on
the display confirming drive detection. The system
will begin its configuration routine and may take up
to a minute before a message indicating successful
configuration appears.
4. The Network LED on the console will be a solid blue
(when a network connection is detected and you have
entered your VidyoPortal login credentials).
© 2016 Avizia Inc. All rights reserved. | avizia.com | 55101521-270581­
FLASHING AMBER
Network not configured
OR
Codec not registered
FLASHING BLUE
SOLID BLUE
Network trying to connect Network connected
AND
Codec registered
Once the cart is connected to your
NOTE network, you must configure the Vidyo
codec to the appropriate video infrastructure. Navigate to SETUP PAGE >
NETWORK (press and hold the console’s
HOME button) to enter the username and
password of the Executive account you
are using for this VidyoRoom installation,
as well as enter the VidyoPortal to which
you are connecting to.
FEB2016 | AVZ-CA750V-DOC-UIG-01
23
CA750 | Installation & User Guide
Using the system
• Adjusting the system height
–– Raising the work surface
–– Lowering the work surface
• Adjusting the second display
• Controlling the camera
–– Camera controls
–– Selfview
• Controlling volume and microphone
–– Adjusting the speaker volume
–– Turning microphone on and off
• Navigating the menus
• Making a video call
–– Placing a call
• When in a video call
–– Using the PC
–– Presenting an auxiliary device
–– Presenting an electronic or digital stethoscope
–– Using headphones or a headset microphone
• Overview of typical display outputs
© 2016 Avizia Inc. All rights reserved. | avizia.com | 55101521-270581­
FEB2016 | AVZ-CA750V-DOC-UIG-01
CA750 | Installation & User Guide | Using the system
Adjusting the system height
24
Adjusting the system height
Raising the work surface
Lift the height-adjustment arm while gently assisting the
work surface to the desired height.
Lowering the work surface
Lift the height-adjust arm and firmly lower the surface to
the desired height.
70.5” / 179.1 cm
You may need to apply some extra pressure to the
NOTE work surface as you lower the cart.
61” / 154.9 cm
Lower before transporting
9.5” / 24.1 cm
For your safety and to protect the CA750, fully
lower the work surface before transporting the
system. Pushing or pulling the system with any
part of the system other than its handle may
result in damage to the system.
Height Adjustment Lever
44” / 111.8 cm
Traversing thresholds and obstacles on the
ground
34.5” / 87.6 cm
Use the handle to PULL the system safely
across thresholds, cords, cables, and other
potential obstacles on the ground. Always fully
lower the work surface before transporting the
system.
© 2016 Avizia Inc. All rights reserved. | avizia.com | 55101521-270581­
FEB2016 | AVZ-CA750V-DOC-UIG-01
CA750 | Installation & User Guide | Using the system
Adjusting the second display
25
Adjusting the second display
The optional Display Arm for a second display can be adjust laterally, vertically, and can tilt the display for optimal
viewing from the front, sides, or rear of the cart.
The provided hex wrenches can be used to adjust
NOTE the tension on the arm at multiple points.
The vertical position is maintained by using the adjustment handle on the upper portion of the arm.
!
Do not over-tighten but provide sufficient tension
to each pivot joint so as to prevent unintended
movement of the display, or the pinching fingers
or cables.
When you collapse the display arm to reposition the
second display closer to the cart, or to transport the cart
to another location, ensure that the arm folds to the left of
the display as you are facing the back of the cart.
This is to prevent damage to cables running along the arm.
1/8
3/16
1/8
1/8
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FEB2016 | AVZ-CA750V-DOC-UIG-01
CA750 | Installation & User Guide | Using the system
Controlling the camera
26
Controlling the camera
Camera controls
Camera control
not in a call = full screen
in a call = PIP (picture-in-picture)
Initiate CAMERA CONTROL by pressing
(CAMERA
CONTROL / SELFVIEW) and then the DIRECTIONAL PAD to
pan and tilt the camera. Use the ZOOM buttons to adjust
the camera’s zoom level. Press again to exit Camera
Control.
SELFVIEW
When you have finished adjusting the camera, select the
source you want to see on the display: Selfview, PC, or AUX.
Selfview
NOT IN A CALL
SELFVIEW
Camera zoom
SELFVIEW
Directional pad
Selfview is the image remote participants will see of you —
what is seen from your main camera.
Press
(CAMERA CONTROL / SELFVIEW) on the system
console to see your SELFVIEW. You can adjust the camera’s
position and zoom with the DIRECTIONAL PAD. Press again
to exit Selfview.
When in a call, pressing CAMERA CONTROL /
NOTE SELFVIEW will present your camera view as a PIP
(Picture-in-Picture) at the lower right of the display.
IN A CALL
FAR END
PIP
FAR END
PIP
PC
FAR END
PIP
FAR END
PIP
[ when in WORKSTATION MODE]
© 2016 Avizia Inc. All rights reserved. | avizia.com | 55101521-270581­
FEB2016 | AVZ-CA750V-DOC-UIG-01
CA750 | Installation & User Guide | Using the system
Controlling volume and microphone
27
Controlling volume and microphone
The system microphone is located on the front of the
display and is extremely sensitive. Do not block or cover
the microphone.
Integrated (local)
microphone
The system automatically manages echo cancellation.
The system speakers are located at the bottom of the
system console. This is to ensure that the console is protected from foreign objects, dust, or liquids.
Adjusting the speaker volume
To adjust the volume, use the VOLUME CONTROL buttons
on the console.
Turning microphone on and
off
To mute your microphone, press
(Mute) to prevent
remote participants from hearing you. Press again to
toggle the mic back on.
There is no on-screen icon to indicate that Mute
NOTE has been engaged.
(Mute) shuts off the internal (local) microPressing
phone only; all connected audio sources, such as a digital
stethoscope or laptop audio, will continue to be heard
during a call.
Mute (microphone, local)
NOTE: An on-screen Mute
icon is not presented.
Volume control
Integrated speakers
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FEB2016 | AVZ-CA750V-DOC-UIG-01
CA750 | Installation & User Guide | Using the system
Using the Home Screen
28
Using the Home Screen
The DIRECTIONAL BUTTONS on the CONSOLE provide
navigational control when accessing the Home Page and
Settings. The accompanying remote control may also be
used to navigate and control the system with its corresponding buttons.
1. The name and extension of your VidyoRoom (system)
as well as the current time and date based on the
VidyoPortal to which you are connected.
2. Enter a name to search for a contact. As soon as you
begin typing, search results appear.
3. Provides a list of your contacts for easy reference.
When you begin a search, “Showing My Contacts”
changes to “Showing Search Results.”
4. Navigate through additional pages of contacts using
the arrow keys.
5. When available, navigational hints appear on the lower
part of the screen.
1
2
3
4
5
© 2016 Avizia Inc. All rights reserved. | avizia.com | 55101521-270581­
FEB2016 | AVZ-CA750V-DOC-UIG-01
CA750 | Installation & User Guide | Using the system
Making a video call
29
Making a video call
1. Choose from your existing favorites list, or enter a
name to search for a contact within the available
directory. As soon as you begin typing, search results
appear.
1
2. With the arrow buttons, select the desired contact.
3. In the contact’s popup window, select CALL to make a
direct call to your contact, or select JOIN to enter the
contact’s video “room” for a multiparticipant conference.
2
Calling a Different VidyoPortal or an H.323/
SIP Endpoint
1. With your remote, enter the address of the contact in a
different VidyoPortal or an H.323/SIP endpoint.
2. Use the arrow keys on your remote control to move
down from the search box and highlight your contact.
3. Select Call or Join to initiate your call.
3
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FEB2016 | AVZ-CA750V-DOC-UIG-01
CA750 | Installation & User Guide | Using the system
When in a video call
30
When in a video call
Using the PC
The PC drawer option provides space to house an Ultra
Small Form Factor (USFF) PC for integration with the CA750.
The system is designed to allow the user to operate the
computer and cart as a workstation, showing the computer
desktop on the front display. The PC can also be shared to
remote participants.
Workstation Mode
Shows the PC on the front display.
Press to toggle between PC and video.
PC share
Presents the PC content to the
screen of the remote participants.
Press to toggle ON and OFF.
Workstation mode
To use the user-integrated PC, press
(Workstation
mode) to show the PC desktop on the cart’s display.
On a dual display system, the PC will be seen on
NOTE the cart’s front display only. The second display
will show video
PC share
Press
(PC share) present the PC during a video call.
The remote participants can now see the contents of your
PC you are sharing.
PC drawer
On a dual display system, the PC will also be seen
NOTE on the cart’s front display.
The PC HDMI connection does not support audio.
NOTE To enable PC audio use the 3.5mm connector.
© 2016 Avizia Inc. All rights reserved. | avizia.com | 55101521-270581­
FEB2016 | AVZ-CA750V-DOC-UIG-01
CA750 | Installation & User Guide | Using the system
When in a video call
31
When in a video call
Presenting an auxiliary device
Optional AV devices for transmitting images, audio, and
video can be connected to the CA750. These auxiliary
sources can be connected simultaneously via the console and the peripheral drawer.
While only one video source may be presented at
NOTE a time, any connected audio content is shared
and mixed into the call.
1. Connect auxiliary devices to the HDMI inputs and/
or Composite inputs. Any device that provides video
output and is connected to the system’s HDMI or composite inputs can be displayed on the system: laptop
computer, digital scope, examination camera, video
feed from ultrasound, etc..
2. Press
(AUX) to present the contents of your device
to the call participants. The system will detect the first
active auxiliary source and the blue light on the button
will indicate that the AUX source is presenting.
Peripheral drawer
3. Press again to toggle through the connected devices.
Ensure the AUX source(s) are appropriately powered
and turned on to be viewed as the AUX source when
selected.
There are six auxiliary inputs on the CA750 which
NOTE cycle through a prioritization schedule:
1.
2.
3.
4.
5.
6.
7.
Composite (SD) on console
HDMI (HD) on console
Composite (SD) in drawer
HDMI (HD) in drawer
HDMI (HD) in drawer
Audio Share (share audio only, always on)
Default view (Home)
© 2016 Avizia Inc. All rights reserved. | avizia.com | 55101521-270581­
NOTE: If no other AUX source is detected,
the system will cycle to Audio
Share and present any audio
content on the system.
NOTE: Audio devices are not automatically
detected. All connected audio is shared.
NOTE: Audio is not transmitted over HDMI. Only video
is transmitted over HDMI.
NOTE: If a computer is connected via an AUX input, the system
will see it as an auxiliary device and not a PC source. PC
source control and presentation is available though the connections from the optional PC drawer.
FEB2016 | AVZ-CA750V-DOC-UIG-01
CA750 | Installation & User Guide | Using the system
When in a video call
32
When in a video call
Presenting an electronic or
digital stethoscope
Peripheral
audio input
(3.5mm)
The optional E-Scope II and other electronic or digital
stethoscopes can be connected to the CA750 to transmit
the corresponding audio to remote participants.
Connect the 3.5mm cable from the stethoscope or audio
device to the 3.5mm audio input on the system. The audio
from the device is now mixed into the video call.
NOTE
Peripheral audio device
Peripheral drawer
There are three audio inputs on the CA750. Each
connected audio source will be mixed into the
video call.
1. Peripheral Audio Input (console)
2. Peripheral Audio Input (drawer)
3. PC Audio Input (with PC drawer option)
Unplug any other audio connection(s) to present
the desired audio without disruption from other
sources.
PC drawer
NOTE
The CA750 can experience audio distortions due
to network latency, software/hardware malfunction, insufficient bandwidth, or for other reasons.
© 2016 Avizia Inc. All rights reserved. | avizia.com | 55101521-270581­
PC audio
FEB2016 | AVZ-CA750V-DOC-UIG-01
CA750 | Installation & User Guide | Using the system
When in a video call
33
When in a video call
Using headphones
When in a call and privacy is desired, a standard 3.5mm
headphone can be plugged into the CONSOLE to provide
audio output.
When plugged into the Console, all audio will be directed
through the headphones and speaker audio out of the
Console will be turned off.
NOTE: It is not possible to use a headset with an integrated microphone.
© 2016 Avizia Inc. All rights reserved. | avizia.com | 55101521-270581­
FEB2016 | AVZ-CA750V-DOC-UIG-01
Overview of typical display outputs
CA750 | Installation & User Guide | Using the system
34
Overview of typical display outputs
HOME
CAMERA CONTROL
Returns to the Home Page.
Also ends shared content
locally or in a call.
Toggles Selfview (what your
camera sees).
Use Arrows/Zoom to adjust
camera.
HOME PAGE
SELFVIEW
VIDEO MODE
Shows video on the display(s)
to use the system as a typical
videoconferencing unit.
WORKSTATION MODE
Shows the PC on the front
display to use the system as a
workstation.
HOME PAGE
PC SHARE
When in a call, this button
shares the PC contents to
the far end. You will see your
content prominently with a
smaller far end view.
PC
AUXILLIARY SHARE
When in a call, this button
shares auxiliary sources to
the far end. You will see your
content prominently with a
smaller far end view.
PC
AUX
NOT IN
A CALL
HOME PAGE
HOME PAGE
SELFVIEW
SELFVIEW
HOME PAGE
FAR END
PIP
HOME PAGE
HOME PAGE
PC
HOME PAGE
PC
FAR END
PC
FAR
SELF
PC
PC
FAR
SELF
FAR
SELF
PC
AUX
AUX
AUX
FAR
SELF
WHEN IN
A CALL
HOME PAGE
HOME PAGE
FAR END
PIP
PC
FAR END
PIP
FAR END
PIP
[ when in WORKSTATION MODE]
© 2016 Avizia Inc. All rights reserved. | avizia.com | 55101521-270581­
FAR END
FAR END
PC
FAR END
PC
FAR
SELF
AUX
FAR
SELF
AUX
FAR
SELF
AUX
FAR
SELF
FAR
PC
PC
[ when in WORKSTATION MODE]
PC
[ when in WORKSTATION MODE]
FEB2016 | AVZ-CA750V-DOC-UIG-01
35
CA750 | Installation & User Guide
Maintaining the system
• Displaying system information
• Cleaning and maintenance guidelines
• Battery guidelines
• Installing updates
• Factory defaulting the system
• Storing the system
© 2016 Avizia Inc. All rights reserved. | avizia.com | 55101521-270581­
FEB2016 | AVZ-CA750V-DOC-UIG-01
CA750 | Installation & User Guide | Maintaining the system
Displaying system information
36
Displaying system information
There a several Console button combinations you can
perform to provide specific information pertaining to your
CA750 cart.
Press and hold both
buttons for 3 seconds
Press and hold any of the following combinations for
about three seconds to view the appropriate dialogue box.
System Information: Home + AUX
+
Wi-Fi Information: Home + Video Mode
+
Serial and MAC Addresses: Home + PC
Share
+
Press
This information is required to obtain the Single
Client Wi-Fi key.
(OK) to close the information window.
© 2016 Avizia Inc. All rights reserved. | avizia.com | 55101521-270581­
FEB2016 | AVZ-CA750V-DOC-UIG-01
CA750 | Installation & User Guide | Maintaining the system
Cleaning and maintenance guidelines
37
Cleaning and maintenance guidelines
Cleaning the system
The surface materials of the CA750 are durable and easy to
maintain. Follow the general cleaning guidelines, found to
the right.
Maintaining the system
The CA750 is designed with minimal maintenance requirements. However, a yearly check on system fasteners and
cables (screws, nuts, bolts, cables) will ensure that the
CA750 is in good operating order.
NOTE
Avizia will make available, on request, such
circuit diagrams, component part lists, descriptions, calibration instructions or other information which will assist appropriately qualified
technical personnel to repair those parts of the
equipment which are classified by Avizia as field
repairable.
LCD monitor and Camera
• Always disconnect your monitor’s power from the
system before cleaning. Clean the camera and LCD
monitor surface with a lint-free, non-abrasive cloth.
Avoid using any liquid, aerosol or glass cleaners.
• Slots and openings on the back or top of the cabinet are for ventilation. They must not be blocked or
covered. Your monitor should never be placed near or
over a radiator or heat source, or in a built-in installation unless proper ventilation is provided.
• Never push objects or spill liquid of any kind into this
product.
System
• All surfaces — painted and plastic cart components —
will withstand cleaning by commonly available multipurpose surface cleaners.
• To avoid risk of electric shock, do not expose electrical components to water, cleaning solutions or other
potentially corrosive liquids or substances.
• Do not immerse system or system components in
liquid or allow liquids to flow into the cart. Wipe all
cleaners off surface immediately using a damp cloth.
Thoroughly dry surface after cleaning.
• Do not use flammable cleaners on cart surfaces due to
close proximity of electrical power and equipment.
• Never use steel wool or other abrasive materials that
will damage the surface finish.
• Do not use strong solvents such as trichloroethylene
and acetone. These solvents will damage the surface
finish.
• It is recommended that any cleaning solution be
tested on a small, inconspicuous area to ensure surface is not harmed.
© 2016 Avizia Inc. All rights reserved. | avizia.com | 55101521-270581­
FEB2016 | AVZ-CA750V-DOC-UIG-01
CA750 | Installation & User Guide | Maintaining the system
Battery guidelines
38
Battery guidelines
!
This system contains no user-serviceable parts.
Remote control
Batteries for the Remote Control are Long Life Alkaline batteries; please follow guidelines on the packing material for
handling and disposal of the batteries.
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING
TO APPROPRIATE LOCAL REGULATIONS.
Rechargeable system battery
The system enclosed rechargeable battery (LiFePo) in this
product is non-user replaceable and should be removed
by a qualified service technician only.
© 2016 Avizia Inc. All rights reserved. | avizia.com | 55101521-270581­
FEB2016 | AVZ-CA750V-DOC-UIG-01
CA750 | Installation & User Guide | Maintaining the system
Installing updates
39
Installing updates
Identify what versions of firmware are currently installed
on your system by simultaneously pressing
+
for three seconds. This will bring up information about
system firmware versions.
To update the firmware for the CA750:
1. Download the appropriate firmware file(s) to your
computer from http://avizia.com/support
NOTE
There may be up to four different files that
may be needed to updated various system
components.
2. Place the file(s) into the ROOT directory of a USB
thumb/flash drive. Note that the USB drive must be
formatted as FAT or FAT32.
USB
3. Ensure the CA750 is powered on and in an idle state
(not in a call). Insert the USB drive into the USB port on
the side of system console and wait 5-10 seconds for
an update prompt.
4. Use the directional pad to select YES and follow the
onscreen prompts to update the firmware item(s).
NOTE
The update process may take a little over two
minutes to complete.
5. You can remove the USB drive once the system has
rebooted and you see the default codec screen.
© 2016 Avizia Inc. All rights reserved. | avizia.com | 55101521-270581­
FEB2016 | AVZ-CA750V-DOC-UIG-01
CA750 | Installation & User Guide | Maintaining the system
Wi-Fi reset and power-cycling the cart
40
Wi-Fi reset and power-cycling the cart
Factory defaulting the Wi-Fi
module
The Wi-Fi configurations can be reset by pressing the following for about three seconds:
BACK + MIC MUTE
Power-cycling the cart
To power-cycle the
cart, use the end of a
paperclip or something
similar, and insert into
the Pinhole on the side
of the Console.
WARNING: Ensure that any connected devices requiring
power is turned off before power-cycling the system. All
connected devices requiring power will lose power when
the system is power-cycled.
© 2016 Avizia Inc. All rights reserved. | avizia.com | 55101521-270581­
FEB2016 | AVZ-CA750V-DOC-UIG-01
CA750 | Installation & User Guide | Maintaining the system
Storing the system
41
Storing the system
Short-term storage
If the system is to be stored for a relatively short period
of time, we recommend that the system be plugged in to
an electrical outlet during storage. This ensures that the
internal battery maintains a full charge and is ready when
needed.
Long-term storage
If the system is to be stored for an extended period of time,
we recommend you place the system into “deep sleep”
mode:
1. Disconnect the system from AC power:
•• Unplug from electrical outlet
•• Place the Breaker switch at the base of the cart to
the OFF position.
2. Press the
(Home) +
(Disconnect) buttons
simultaneously for about 3 seconds until the system
turns off. This will prevent the battery from keeping the
system powered.
Unplug from outlet
3. Wrap power cord on the cable wrap.
4. Secure or appropriately store peripheral devices and
cables.
Turn Breaker switch
OFF
5. Store the system in a cool, dry environment.
NOTE
The battery will lose charge when stored for an
extended period of time. Ensure the battery is
sufficiently recharged before running the system
on battery power.
© 2016 Avizia Inc. All rights reserved. | avizia.com | 55101521-270581­
FEB2016 | AVZ-CA750V-DOC-UIG-01
42
CA750 | Installation & User Guide
Troubleshooting
I can’t turn the system on.
•• Make sure the system breaker switch is in the ON
position. This switch is by power inlet connector
found at the base of the cart. Then, press the Power
button on the right side of the console until the button illuminates blue.
•• Ensure the power cord is properly connected to the
system and to the AC outlet. You should see the LED
power indicator on the front of the console illuminate blue.
Why is the screen black?
•• Ensure the system is powered on and the display’s
power cord and HDMI cable are properly inserted.
Press the display’s power button to turn on.
•• The display setting may have been changed or set
incorrectly:
1. Ensure the display’s HDMI cable is properly
inserted.
2. Press and hold the system power button on the
side of the console until the blue LED turns off.
3. Wait a few seconds and turn the system back
on. The HDMI setting on the display should be
automatically reset and no longer show a black
screen.
© 2016 Avizia Inc. All rights reserved. | avizia.com | 55101521-270581­
•• Pressing the PC or AUX source buttons when there
are no devices connected to the corresponding connections will result in a black screen. The PC and AUX
sources will time out after 10 seconds and return to
the Main camera (default) view.
I can’t make a video call.
•• Ensure the system has network connectivity:
•• check Ethernet connection
•• check wireless connection and/or the wireless
configurations
•• Make sure the system codec’s network configurations
are properly set and you are logged in. Contact your
network administrator.
When I try to show my laptop or
other device I get a black screen.
•• Check that the video cable from the laptop or device
is in the appropriate connection on the console.
•• Make sure the laptop display setting is appropriately
configured to mirror or extend to another display.
FEB2016 | AVZ-CA750V-DOC-UIG-01
43
CA750 | Installation & User Guide
Product Specifications
AVZ-CA750V-1-IP40
Avizia CA750 - Single Screen with Drawer Module - includes
integrated VidyoRoomTM Codec, PHD camera (8X), single 24”
HD LED monitors, peripheral device drawer with integrated
power and inputs, foam drawer insert for Horus Scope, remote
control, premium resolution software option, 4-hour battery,
wired networking and integrated Wi-Fi (Work group bridge
mode).
AVZ-CA750V-2-IP40
Avizia CA750 - Single Screen with PC Cabinet - includes
integrated VidyoRoomTM SE codec, PHD camera (8X), single 24”
HD LED monitors, PC Cabinet, peripheral device drawer with
integrated power and inputs, foam drawer insert for Horus
Scope, remote control, premium resolution software option,
4-hour battery, wired networking and integrated Wi-Fi (Work
group bridge mode).
AVZ-CA750V-3-IP40
Avizia CA750 - Dual Screen with PC Cabinet - includes integrated VidyoRoomTM SE codec, PHD camera (8X), dual 24” HD
LED monitors, PC Cabinet, peripheral device drawer with integrated power and inputs, foam drawer insert for Horus Scope,
remote control, premium resolution and dual display software
options, 4-hour battery, wired networking and integrated Wi-Fi
(Work group bridge mode).
OPTIONS
•Dual display with articulating arm
•Additional 45 Ah Lithium Iron battery
•Wi-Fi Single Client Mode
•Lockable PC cabinet
•Keyboard tray
•Retractable cable reels (power, Ethernet)
VIDEO
•VidyoRoomTM SE codec with Precision 40 HD camera (8x)
DISPLAY
•24” HD LCD (with integrated mic)
•2nd 24” HD LCD (option)
CONTROL OPTIONS
•Button panel with call, menu, camera and content control
•Vidyo IR remote (use is optional)
VIDEO INPUTS
•Three HDMI (fourth included in PC cabinet option)
•Two SD (composite)
•Four USB 3.0 routable to PC (three in peripheral drawer)
VIDEO OUTPUT
•One HD (internal HDMI for 2nd display option)
AUDIO INPUT
•Mic (integrated)
•Three 3.5mm
AUDIO OUTPUT
•Speakers (integrated)
•One 3.5mm (integrated headphone and mic jack)
NETWORK
•Wired Ethernet (10/100/1000 Mbps)
•Integrated Wireless (option) (2.4 GHz and 5 GHz, 802.11
a/b/g/n, WEP/WPA/WPA2, 802.11x LEAP, PEAP, TTLS, FAST)
•Will support client certificate loading in the future.
CLEANABILITY
•Edge-to-edge glass displays
•Anti-microbial work surfaces
•Downward facing speakers (no speaker grill on front)
PHYSICAL DIMENSIONS
•Width: 23” (58.5cm)
•Depth: 27” (68.6cm)
•Height: 60-70 in. (152.4-177.8 cm)
•Weight:
·· 180 lbs. (without options)
·· 215 lbs. (with 2nd display and PC cabinet)
·· 230 lbs. (with 2nd display, PC cabinet, and 2nd battery)
OPERATING TEMPERATURE AND HUMIDITY
•32 to 95°F (0 to 35°C) ambient temperature
•20 to 90% relative humidity (RH)
•Atmospheric pressure: 700 to 1060 hPa
STORAGE AND TRANSPORT TEMPERATURE
•-4 to 140°F (-20 to 60°C) at RH 10 to 80% (noncondensing) at
RH 20 to 90%
•Atmospheric pressure: 700 to 1060 hPa
POWER SHARING
•Two IEC-C13 120VAC connections (third included in PC cabinet option)
•Four USB 3.0 (three in peripheral drawer)
STORAGE
•Lockable drawer (13”x 10”x5.25”)
•Bin (13.25”x2.75”x2.75”)
•Lockable PC cabinet (option) (13.25”x2.75”x2.75”)
HEIGHT ADJUSTMENT
•10” (24.5cm)
© 2016 Avizia Inc. All rights reserved. | avizia.com | 55101521-270581­
POWER
•45 Ah Lithium Iron battery provides 3-4 hr. of power
•Additional 45 Ah Lithium Iron battery provides 6-8 hr. of power
(option)
APPROVALS AND COMPLIANCE
•ANSI/AAMI 60601-1-3rd edition
•CAN/CSA-C22.2 No. 60601-1:2014
•Compliance with FCC 47 CFR Part 15 Class A
•FDA Class I Medical Device Data System (MDDS)
•Medical Device Directive EN 60601-1 Class I Equipment
FEB2016 | AVZ-CA750V-DOC-UIG-01
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT
NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT
ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR
THEIR APPLICATION OF ANY PRODUCTS.
Avizia, Inc.
12018 Sunrise Valley Dr.
Suite 150
Reston, VA 20191 USA
THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH ON THE AVIZIA WEBSITE: HTTP://AVIZIA.COM/SUPPORT.HTML. ADDITIONALLY, A COMPONENT OF THIS PRODUCT IS SUBJECT TO THE SOFTWARE
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IN NO EVENT SHALL AVIZIA OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL
DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR
INABILITY TO USE THIS MANUAL, EVEN IF AVIZIA OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Avizia and the Avizia Logo are trademarks of Avizia, Inc. and/or its affiliates in the U.S. and other countries. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership
relationship between Avizia and any other company. (1005R)
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Tower II, Darling Park
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Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses
and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in
the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental.
WARNING: This product contains chemicals known to the State of California to cause cancer and birth defects or other
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Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Avizia and any other company. (1007R)