Installation Manual Wi-Fi stick for SX, MX, LX and XLX

Installation Manual
Wi-Fi stick for SX, MX, LX and XLX inverters
© Autarco Group B.V.
Version 2
2016-07-28
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Contact Information
Autarco Group B.V.
Schansoord 60
5469 DT Erp
The Netherlands
www.autarco.com
info@autarco.com
Other Information
This manual is an integral part of the unit. Please read the manual carefully before installation, operation or
maintenance. Keep this manual for future reference.
Product information is subject to change without notice. All trademarks are recognized as the property of their
respective owners.
© Autarco Group B.V.
All rights reserved.
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Table of Contents
1.
1.1
1.2
2.
2.1
2.2
3.
3.1
3.2
3.3
4
Introduction ....................................................................................................................................... 5
Read this first ...............................................................................................................................................5
Monitoring connection topography ............................................................................................................5
Installation ......................................................................................................................................... 5
Install the Wi-Fi stick ...................................................................................................................................6
Configure the Wi-Fi stick .............................................................................................................................7
Troubleshooting ............................................................................................................................... 13
Checking Internet connectivity ..................................................................................................................13
Signal quality .............................................................................................................................................13
Local router settings ..................................................................................................................................13
Wi-Fi Stick
S2.WIFI
installation manual
1. Introduction
1.1 Read this first
The main purpose of this user manual is to provide instructions and detailed procedures for installing, operating,
maintaining, and troubleshooting the Autarco Wi-Fi sticks which is used with the following inverter models.
To reduce the risk of electrical shock, and to ensure the safe installation and operation of the Wi-Fi stick, the
following safety symbols appear throughout this document to indicate dangerous conditions and important
safety instructions.
WARNING! Indicates safety instruction, which if not correctly followed, can result in injury or
property damages.
Please keep this user manual available at all times.
1.2 Monitoring connection topography
Local router
http:// my.autarco.com
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2. Installation
2.1 Install the Wi-Fi stick
Connect the Wi-Fi stick to the corresponding communication interface on the inverter (make sure the four
connector pin numbers correspond) and tighten the Wi-Fi stick.
WARNING! The device must be kept away from large metal objects and electrical devices with
strong magnetic fields, such as microwave oven, refrigerator, cordless phone, concrete wall, PV
panel and metal wall, to ensure the communication quality. Communication quality may be
affected in lightning storms.
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2.2 Configure the Wi-Fi stick
To connect the inverter to your local Wi-Fi router, first look up the WiFi serial number. This is printed on a sticker
on the back of the stick:
As an example we’ll use Wi-Fi serial number 501292599.
Step 1 — Each Wi-Fi stick creates its own unsecured wireless network with network name: AP_<serial number>
e.g. “AP_501292599”. Using a computer, tablet or mobile phone, connect to this wireless network.
Here’s an example of the screen in Windows:
Step 2 — After you are connected to the inverter generated Wi-Fi network you enter IP address 10.10.100.254 in
any modern web browser:
Step 3 — When prompted for the user name and password use “admin” for both.
WARNING! Passwords are case sensitive. If using an iPad, iPhone or other tablet device, please
ensure that the first character of the password hasn’t automatically become uppercase.
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Step 4 — Click on the WIZARD link in the main menu on the left.
*If it’s in Chinese please press ENGLISH in the top right corner
Step 5 — You now see the first step of the wizard procedure to setup your Wi-Fi connection. Click the START
button.
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Step 6 — Click NEXT as you’re trying to setup a Wireless connection.
Step 7 — Find your Wi-Fi signal created by your local Wi-Fi router and select it. The system will read out the
encryption method and encryption algorithm for you.
If you can’t find it in the list, click REFRESH, ensure the signal is present at the inverter location or enter
it manually.
Step 8 — Click NEXT to continue.
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Step 9 — Enter the password to your local Wi-Fi network and click NEXT.
WARNING! Passwords are case sensitive. If using an iPad, iPhone or other tablet device, please
ensure that the first character of the password hasn’t automatically become uppercase.
Should it not work, please try the following:
 Click back and confirm the encryption method and encryption algorithm are correct
 Ensure there are no weird symbols in your router Wi-Fi password such as @#$%^&*
 Ensure that your router Wi-Fi channel is set to 1 to 11 (not 12 or 13)
 Make sure the router signal is set to 802.11g or 802.11n, not mixed mode 802.11a/b/g/n
 Make sure “Quality of Service” aka QoS is disabled on router
Step 10 — A) If your local Wi-Fi router is set to assign IP addresses automatically click NEXT to continue.
B) If not, disable the top option and enter the next four fields accordingly and click NEXT to continue.
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Step 11 — Click OK to continue.
Step 12 — Click ACCOUNT in the main menu on the left to change the default admin password.
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Step 13 — Type “admin” in the top two fields.
Step 14 — Type a non-default password that is familiar to you in the bottom two fields and press SAVE.
TIP! We recommend to use your ZIP code + house number as a password. For example,
N80DJ30.
CONGRATULATIONS!
Now the inverter is connected to your local Wi-Fi and communicating its output data to our server. You can
access this output data on our monitoring website: http://monitoring.autarco.com. You will receive your login
details after your installer has registered your system with us.
NOTE TO INSTALLER
Before registering this system with Autarco please confirm the following from your customer
regarding the creation their monitoring account and AC power output guarantee certificates:
 First name
 Last name
 Gender
 E-mail address
 Telephone number
 Exact street address of this system
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3. Troubleshooting
3.1 Checking Internet connectivity
If no output data is shown for your inverter on the Autarco monitoring website, this often indicates a
connectivity issue. To check if your inverter has connected correctly with the remote Autarco server:
 Log on to the admin panel. Please refer to the first steps of §2.2 on how to access.
 On the Status tab, click ‘Remote server information’ down at the bottom of the page.
 If it says ‘Remote server is pingable’, the inverter has a good connection with the remote server. Please
contact Autarco Customer Care by email, with a detailed problem description and the serial numbers of
inverter and WiFi stick.
 If it says ‘Remote server is not pingable’, the WiFi stick has not established Internet connectivity. Please
continue with the following troubleshooting steps.
3.2 Signal quality
The most common reason why the WiFi stick may fail to establish a robust connection with the remote Autarco
server, is fragile WiFi connectivity with the local router. Check whether the stick gets sufficient signal.
 Log on to the admin panel. Please refer to the first steps of §2.2 on how to access.
 On the Status tab, see ‘Signal Quality’ under the ‘Wireless STA mode’ heading.
 If the signal quality is below 30%, install one or more WiFi repeaters between the local router and the
inverter.
A signal quality of 30% or more is sufficient.
3.3 Local router settings
In case signal quality is sufficient, or you cannot connect to the local WiFi network at all, please check a few
settings on the local router to secure and optimize WiFi connectivity.
Log on to the router by browsing to the router’s IP address using a computer, laptop, tablet or mobile phone
connected to the router’s wireless network. If you don’t know the IP address of the router, please see the
following web page:
http://www.computerworld.com/article/2474776/network-security-find-the-ip-address-of-your-homerouter.html
WARNING! Autarco does not know and has no way of knowing the router’s username and
password. Default usernames and passwords depend on the router brand and series.
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On the router, make sure the settings are as follows:
 Many routers are configured to use multiple protocols from the WiFi 802.11 family, e.g. b/g/n. This is
often called ‘mixed mode’. Configure the router to only use 802.11n, or only 802.11g. On some routers,
the alternatives are 802.11b/g/n and 802.11b/g; in these cases select the 802.11b/g option (i.e., as
"non-mixed" as possible).
 Make sure the Wireless Channel is between 1 and 11.
 Set WiFi encryption to only one encryption type, such as WPA2-Personal or WPA2-PSK. Disable mixed or
multiple encryption types.
 The SSID and WiFi password must contain only alphanumeric characters: a-z, A-Z and 0-9.
No !@#$%&*()_+-=[]\{}|;:'",./<>? allowed.
 Many routers support Quality-of-Service (QoS). If this option is available, it must be disabled.
 The router should be assigning IP addresses dynamically to connected devices. This is called DHCP.
Enable DHCP on the router.
 Some routers require a Region setting to be specified in order to function correctly.
WARNING! Changing some of these routers settings may cause other connected devices such
as computers, laptops, tablets or mobile phones to disconnect. Re-connect them using the new
settings.
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