PCI Express USB Card
PCI Express 4 Port USB 2.0 card
PEX400USB2
Instruction Manual
Actual product may vary from photo
FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Use of Trademarks, Registered Trademarks, and
other Protected Names and Symbols
This manual may make reference to trademarks, registered trademarks, and other
protected names and/or symbols of third-party companies not related in any way to
StarTech.com. Where they occur these references are for illustrative purposes only and
do not represent an endorsement of a product or service by StarTech.com, or an
endorsement of the product(s) to which this manual applies by the third-party company in
question. Regardless of any direct acknowledgement elsewhere in the body of this
document, StarTech.com hereby acknowledges that all trademarks, registered
trademarks, service marks, and other protected names and/or symbols contained in this
manual and related documents are the property of their respective holders.
Instruction Manual
Table of Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
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Instruction Manual
Introduction
Thank you for purchasing a StarTech.com PCI Express USB 2.0 card - the perfect
solution for adding 4 USB 2.0 ports to your computer, harnessing the speed and power
of PCI Express. Featuring data transfer speeds of up to 480Mbps, as well as Plug & Play
and hot swap features, you’ll be able to quickly install your USB devices without even
having to shut down the computer.
Features
• Fully compliant with one-lane 2.5 GB/s PCI Express Specification
• Compliant with USB 2.0 specification and USB 2.0 data transfer rate up 480Mb/s
• Supports PCI slots with different lane widths (x1, x2, x3, x4, x8, x16)
• Supports Windows 98, 2000, XP, 2003, Linux, and MAC OS
Before You Begin
System Requirements
• Pentium-class computer with one available x1, x4, x8 or x16 PCI Express slot
• Microsoft Windows 2000, XP or Server 2003 operating system
Contents
This package should contain:
• PCI Express USB 2.0 card (1)
• Driver CD ROM (1)
• Instruction Manual (1)
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Instruction Manual
Installation
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1
1 - USB2.0 High-Speed Independent External ports (4)
2 - USB2.0 High-Speed Independent Internal port (1)
Installing the PCI Express serial card
1. Shut down all power connected to the computer, as well as all devices connected to
the computer peripherally (i.e. Printers, Monitors, Scanners etc.). As an added step to
ensure safe installation, unplug the power supply from the computer.
2. Remove the computer cover. For more detailed instruction on how to perform this
step, please refer to the documentation that was included with your computer at the
time of purchase.
3. Locate an empty PCI Express slot, removing the metal bracket covering the
accompanying empty port/socket.
4. Position the USB card above the open PCI Express slot, ensuring that the card is
properly aligned with the slot. Insert the card firmly into the slot, distributing force
evenly across the length of the board. Once inserted, secure the card into the
adjoining socket (previously covered by metal bracket), using the correct size screw (if
necessary, please consult documentation that accompanied purchase of computer).
5. Replace the computer cover and re-connect all power to the computer.
Driver installation
Once the computer is fully booted, following the physical installation of the card, Windows
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Instruction Manual
will install the necessary support files in order for the added USB 2.0 ports to function.
To maximize the performance of the card, please install the software from the PCI
Express USB 2.0 card Driver CD:
1. Insert the Driver CD into your CD/DVD-ROM drive.
2. Browse to, and execute the Setup.exe file:
D:\USB\USB2.0-NEC\Windows\Setup.exe,
(D:\ designates your CD/DVD-ROM drive)
3. The driver will install automatically. To ensure optimal functionality, please do not break
off the installation, once it is in progress. Please note that unplugging a USB device
without first stopping operation can cause the computer to crash, risking any unsaved
data. Please ensure that any USB devices are not operating when detached from the
computer. One way to ensure that the device(s) are safely unplugged would be to
locate the following icon on the taskbar (if available):
Please click on the icon to launch the
hardware removal wizard.
Verifying installation
Once the PCI Express card has been installed, browse to the Device Manager (Start >
Control Panel > System > Device Manager) to verify that the hardware has been
successfully installed. Once the Device Manager has loaded, please click on the (+)
symbol located next to Universal Serial Bus controllers, which will look like the following,
if correctly installed:
Following this, your card will be ready for use.
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Instruction Manual
Troubleshooting
I cannot install the USB 2.0 PCI Express card driver properly
Often times, this problem is caused by an operating system that has not yet been
updated to recent standards (i.e. Windows XP will require the most recent Service
Packs):
Right-click on My Computer and select Properties to check your operating system
service pack version, as illustrated below:
OS Version and
Service Pack
The computer cannot detect the USB2.0 PCI Express card
1. Ensure that the PCI Express card is correctly plugged into the PCI Express slot. If it is
not, please reseat the card.
2. If the PCI Express card is plugged in correctly, remove the card and verify that the gold
conduits which are in contact with the PCI Express slot are clean. If not, please clean
the connector surface.
3. Please enter the Device Manager to verify that
PCI standard PCI to PCI bridge appears beneath
System Device as shown here:
If you cannot find this information in the device manager, please upgrade your
motherboard BIOS to the latest version.
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Instruction Manual
Specifications
Interface
Mode
Controller
Port
Single-Lane (x1) PCI Express
USB2.0
XIO2000 & NECUPD720101
Four external and One internal USB2.0 ports
Speed: Data Transfer rate
O.S. support
Operation temperature
Storage temperature
Operation humidity
1.5, 12, and 480 Mbps
Windows2000/XP/2003/, Linux 2.4x, 2.6x, and MAC OS X
0°~57°C
20°C~85°C
5°C~95% RH
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Instruction Manual
Technical Support
StarTech.com’s lifetime technical support is an integral part of our commitment to provide
industry-leading solutions. If you ever need help with your product, visit
www.startech.com/support and access our comprehensive selection of online tools,
documentation, and downloads.
Warranty Information
This product is backed by a lifetime warranty. In addition, StarTech.com warrants its
products against defects in materials and workmanship for the periods noted, following
the initial date of purchase. During this period, the products may be returned for repair, or
replacement with equivalent products at our discretion. The warranty covers parts and
labor costs only. StarTech.com does not warrant its products from defects or damages
arising from misuse, abuse, alteration, or normal wear and tear.
Limitation of Liability
In no event shall the liability of StarTech.com Ltd. and StarTech.com USA LLP (or their
officers, directors, employees or agents) for any damages (whether direct or indirect,
special, punitive, incidental, consequential, or otherwise), loss of profits, loss of business,
or any pecuniary loss, arising out of or related to the use of the product exceed the
actual price paid for the product.
Some states do not allow the exclusion or limitation of incidental or consequential
damages. If such laws apply, the limitations or exclusions contained in this statement
may not apply to you.
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About StarTech.com
StarTech.com is “The Professionals’ Source for Hard-to-Find Computer
Parts”. Since 1985, we have been providing IT professionals with the
quality products they need to complete their solutions. We offer an
unmatched selection of computer parts, cables, server management
solutions and A/V products and serve a worldwide market through our
locations in the United States, Canada, the United Kingdom and Taiwan.
Visit www.startech.com for complete information about all our products
and to access exclusive interactive tools such as the Parts Finder and the
KVM Reference Guide. StarTech.com makes it easy to complete almost
any IT solution. Find out for yourself why our products lead the industry in
performance, support, and value.
Revised: 28 November 2006 (Rev. A)