dinerware.com | Headquarters: 400 North 34th Street, Suite 200 | Seattle, WA 98103 | (206) 297-0561 | (866) 346-3792 ADVANCED USERS For IT or technical users Questions? Contact us at: firstname.lastname@example.org email@example.com 400 North 34th Street Suite 200 Seattle, WA 98103 (206) 297-1241 * It is strongly encouraged that installation of more than 10 terminals use the recommended requirements. Contact Dineware Support for further recommendations or detailed assistance. NOTE: Use of Minimum requirements may limit future growth of your database. There is also the risk of limiting the life of the system, as it may not be able to handle future upgrades of Dinerware. If the system should fall too far behind the current version of Dinerware, it may no longer qualify for support. IMPORTANT: Dinerware uses Serial (RS-232) and Ethernet (IP) printers. Dinerware uses internal print drivers and those drivers should not be installed within Windows. REV 20140212 System Hardware Requirements Dinerware POS Software (version 3.4) All-in-one touch screens assume the following minimum specifications: • Operating System (OS): Windows XP Pro (supported until April 2014), Win7 Pro, Win7 Enterprise, Win7 Ultimate, Windows Server 2008 R2, POSReady 2009, POSReady 7, Windows 8 (workstation only) • 1024x768 screen resolution • Supported peripherals: RS232 Serial Printers, Ethernet IP Printers, USB Barcode Scanners, RS232 Serial Pole Displays, RS232 Serial Scales, RS232 Coin Dispensers Brain Terminals 1-3 4-7 8+ * Slave Terminals 1-7 8+ 1 Processor and RAM requirements CPU aRecommended CPU Minimum RAM RAM aRecommended Minimum or an equivalent unit HDD HDD aRecommended Minimum 2.4 GHz Core 2 Duo CPU 1 2.0 GHz 4 GB 2 GB 160 GB 80 GB Intel i3, i5, or i7 3.0 GHz CPU 1 2.4 GHz Core 2 Duo CPU 1 4 GB 2 GB 160 GB 80 GB 3.2 GHz Quad Core XEON CPU1 Intel i3, i5, or i7 3.0 GHz CPU 1 8 GB 4 GB 500 GB 80 GB RAM RAM HDD/SDD HDD/SDD Processor and RAM requirements CPU aRecommended CPU Minimum aRecommended Minimum aRecommended Minimum 2.0 GHz 1.6 GHz 2 GB 1 GB 80 GB/ 64 GB SSD 40 GB/ 32 GB SSD 2.0 GHz Dual Core Atom1 1.6 GHz 2 GB 1 GB 80 GB/ 64 GB SSD 40 GB/ 32 GB SSD Printer Manufacturer Receipt Printer (Thermal) Remote Printer (Ethernet) Epson Star Bixolon Posiflex TM88III / TM88IV TSP-100 SRP-350IIG PP6800, PP8000 TM-U220B / TM-U230 SP-500 SRP-275CEPG • Dinerware requires Null Modem cables to support serial connections (DB-9 to DB-25 or DB-9 to DB-9). Please consult your printer’s documentation. • Cash drawers are printer-controlled with Epson-emulated or Epson-compatible cables, but printer-driven RJ45 or RJ11 interfaces are also compatible. • Dual cash drawer operations require an splitter cable. Please consult your cash drawer manufacturer. • Pole displays must be serial (DB-9) based; if pole display include an external power adapter, the terminal to which it is connected needs a powered serial port option (This may be found in the system BIOS). Please consult your terminal manufacturer. • You can use CAT5e for an extended serial connection by using RJ45 adapters. • Please note: Certain features, versions, or 3rd-party affiliate programs of Dinerware may may have compatibility issues with 64-bit instances of Windows. Please consult with your Dinerware representative for more information. © Dinerware, Inc. All Rights Reserved. All trademarks, service marks and trade names referenced in this material are the property of their respective owners.