dinerware.com | Headquarters: 400 North 34th Street, Suite 200 | Seattle, WA 98103 | (206) 297-0561 | (866) 346-3792
ADVANCED USERS
For IT or technical users
Questions?
Contact us at:
sales@dinerware.com
support@dinerware.com
400 North 34th Street
Suite 200
Seattle, WA 98103
(206) 297-1241
* It is strongly encouraged
that installation of more
than 10 terminals use the
recommended requirements. Contact Dineware
Support for further recommendations or detailed
assistance.
NOTE:
Use of Minimum requirements may limit future
growth of your database.
There is also the risk of limiting the life of the system,
as it may not be able to
handle future upgrades of
Dinerware. If the system
should fall too far behind
the current version of
Dinerware, it may no longer
qualify for support.
IMPORTANT:
Dinerware uses Serial
(RS-232) and Ethernet
(IP) printers. Dinerware
uses internal print drivers
and those drivers should
not be installed within
Windows.
REV 20140212
System Hardware Requirements
Dinerware POS Software (version 3.4)
All-in-one touch screens assume the following minimum specifications:
• Operating System (OS): Windows XP Pro (supported until April 2014), Win7 Pro, Win7 Enterprise,
Win7 Ultimate, Windows Server 2008 R2, POSReady 2009, POSReady 7, Windows 8 (workstation only)
• 1024x768 screen resolution
• Supported peripherals: RS232 Serial Printers, Ethernet IP Printers, USB Barcode Scanners, RS232 Serial
Pole Displays, RS232 Serial Scales, RS232 Coin Dispensers
Brain
Terminals
1-3
4-7
8+ *
Slave
Terminals
1-7
8+
1
Processor and RAM requirements
CPU
aRecommended
CPU
Minimum
RAM
RAM
aRecommended
Minimum
or an equivalent unit
HDD
HDD
aRecommended
Minimum
2.4 GHz Core 2
Duo CPU 1
2.0 GHz
4 GB
2 GB
160 GB
80 GB
Intel i3, i5, or i7
3.0 GHz CPU 1
2.4 GHz Core 2
Duo CPU 1
4 GB
2 GB
160 GB
80 GB
3.2 GHz Quad
Core XEON CPU1
Intel i3, i5, or i7
3.0 GHz CPU 1
8 GB
4 GB
500 GB
80 GB
RAM
RAM
HDD/SDD
HDD/SDD
Processor and RAM requirements
CPU
aRecommended
CPU
Minimum
aRecommended
Minimum
aRecommended
Minimum
2.0 GHz
1.6 GHz
2 GB
1 GB
80 GB/
64 GB SSD
40 GB/
32 GB SSD
2.0 GHz Dual
Core Atom1
1.6 GHz
2 GB
1 GB
80 GB/
64 GB SSD
40 GB/
32 GB SSD
Printer
Manufacturer
Receipt Printer
(Thermal)
Remote Printer
(Ethernet)
Epson
Star
Bixolon
Posiflex
TM88III / TM88IV
TSP-100
SRP-350IIG
PP6800, PP8000
TM-U220B / TM-U230
SP-500
SRP-275CEPG
• Dinerware requires Null Modem cables to support serial connections (DB-9 to DB-25 or DB-9 to DB-9). Please
consult your printer’s documentation.
• Cash drawers are printer-controlled with Epson-emulated or Epson-compatible cables, but printer-driven RJ45 or
RJ11 interfaces are also compatible.
• Dual cash drawer operations require an splitter cable. Please consult your cash drawer manufacturer.
• Pole displays must be serial (DB-9) based; if pole display include an external power adapter, the terminal to which
it is connected needs a powered serial port option (This may be found in the system BIOS). Please consult your
terminal manufacturer.
• You can use CAT5e for an extended serial connection by using RJ45 adapters.
• Please note: Certain features, versions, or 3rd-party affiliate programs of Dinerware may may have compatibility
issues with 64-bit instances of Windows. Please consult with your Dinerware representative for more information.
© Dinerware, Inc. All Rights Reserved. All trademarks, service marks and trade names referenced in this material are the property of their respective owners.