SATA RAID 5/0 Bay Enclosure Quick Installation Guide Introducing the SATA RAID 5/0 The SATA RAID 5/0 Bay Enclosure is a Serial ATA RAID enclosure for use in Serial ATA enabled systems. Features and Benefits • • • • • • • Hardware based RAID 5/0 bay solution - can be configured as RAID 5 or RAID 0 Driverless: needs no driver on the host side Hot swapping hard drives Automatic online data rebuilding and bad sector recovery Key lock security against unauthorized access LED indicators for disk status display and event notification through audible alarm Java based Graphical User Interface (GUI) for system status monitoring System Requirements • • Serial ATA-enabled system with an available Serial ATA port/channel Windows 2000/XP/Server 2003 04-0434A 1 Package Contents • • • • • • SATA RAID 5/0 Bay Enclosure Disk drives mounting screws Two keys for drive carriers (identical) Null modem (9-/9-pin) and (3-/9-pin) serial cables "Y" split power & SATA data cables Quick Installation Guide and RAID GUI software Layout Rear connectors and jumpers Mounting screw holes Figure 1. Layout Drive Drive carrier lock carriers Disk activity indicators Figure 2: Front view 2 3-pin RS232 connector 9-pin RS232 male connector Figure 3: 3-/9-pin serial cable 9-pin RS232 female connector Figure 4: Null Modem cable 3 Drive carrier unlocked position Green disk activity indicator Yellow disk activity indicator Red disk activity indicator Drive carrier locked position Figure 5. Disk Activity Indicator and Drive Lock Disk Activity Indicators These indicators show the status of each individual disk drive. Green = Disk drive is properly installed and locked Amber = Disk drive is being accessed Red = Disk drive is not present, not properly installed, unlocked, or disk has failed Red Flashing = Disk drive is rebuilding data Red slow Flashing = The backup disk marking at the rate of 0.5sec/on-2sec./off (move in circle) In the event that a drive fails, the Red indicator turns on and an alarm will sound (beeping). You can turn off the alarm by unlocking the drive carrier. The drive carrier lock acts as an On/Off switch for the drives and provide security by preventing no-key holders fromaccessing the drives. 4 To lock each carrier, insert the key, shown on Figure 11. Turn it in a clockwise direction. To unlock a carrier, turn the key in a counterclockwise direction. SATA interface connector Power connectors RAID level configuration jumper pins 3-pin RS232 connector (Terminal Port) Cooling fan vent Figure 6. Rear View The power connector supplies power to the RAID box. Connect both power connectors on the RAID box using the provided "Y" split power cable. The 3-pin RS232 serial cable is used for remote monitoring of SIIG RAID box. The RS232 port is configured with DTE and PC compatible pin assignments. There is a triangular symbol on both 3-/9-pin serial cable connector and 3-pin RS232 connector on the RAID box, please make sure you connect in the right direction (both triangle symbols match each other). Connecting in wrong direction will not damage RAID controller, however the terminal or GUI will not work. The cooling fan inside the RAID box provides air circulation for the disk drives. 5 SATA connector 10-pin RAID jumper block Pin 1 3-pin RS232 connector Figure 7. Data Connector and Jumper Pins Configuring RAID Array The RAID (0, 5) array is set manually by placing jumpers over the ten jumper pins on the rear of the RAID box. RAID Jumper Settings • • RAID 0: place two jumpers over the top two rows pins RAID 5: no jumpers are placed over the 5 pairs of pins RAID 5 RAID 0 Figure 7. RAID Jumper Setting 6 Hardware Installation The SATA RAID 5/0 Bay Enclosure fits into two half height 5 1/4" drive bays. General instructions for installing the box are provided below. Since the design of computer cases and motherboards vary, refer to your computer’s reference manual for further information, if needed. Static Electricity Discharge may permanently damage your system. Discharge any static electricity build up in your body by touching your computer’s case for a few seconds. 1. 2. 3. 4. 5. 6. 7. Turn OFF the power to your computer and any other connected peripheral devices. Unplug the power cord from the back of the computer. Open your computer case. Remove the front cover from your system case. Feed two power cables, the SATA data cable and the RS232 cable through the opening. Connect a power cable to both power connectors. Use the "Y" split power cable to provide an extra power connector, if needed. Connect the serial cable to the 3-pin RS232 connector. Make sure the triangle on the connector is pointing to Pin 1 of the connector, shown on Figure 8. Figure 8: Connecting 3-pin RS232 cable 7 8. Connect the SATA data cable to the SATA connector on the RAID box. Figure 8. Cable Connections 9. Slide the RAID box into the drive bay and secure it on each side using four mounting screws. 10. Remove the bracket from the back of the chassis from an available expansion slot. Install the connector bracket with 9-pin serial port and secure it with a mounting screw. Connect one end of the null modem cable to the 9-pin serial port and the other end to an available serial port of the system 11. Do not connect the SATA data cable to the SATA controller until after the RAID array has finished initializing. See Initializing RAID Array on page 11 for more information. 8 Figure 9. Inserting the RAID Box Loading the Drive into the Carrier The SATA RAID 5/0 Bay Enclosure should be fitted with three hard drives. Insert each drive into the drive carrier as follows. 1. 2. 3. 4. 5. Unlock the drive carrier and slide it out of the enclosure. Place the disk drive into the drive carrier, so that the SATA connector is lined up with the connector inside the drive carrier. Carefully push the disk drive so that the drive’s SATA connector is seated securely into the SATA connector in the drive carrier. Secure the disk drive by screwing it to the drive carrier case. Slide the loaded disk drive carrier into the SATA RAID 5/0 Bay Enclosure but do not lock it. See Initializing RAID Array on page 11 for more information. 9 Note: The disk carrier connector at the back of each drive carrier slot can be damaged if the drive carrier is not properly aligned when inserted. Insert the drive carrier gently to avoid damage. Figure 10. Inserting the hard disk drive Hot Swapping Hard Drives The hot swap function is available on the RAID 5 array. RAID rebuilding will be processed automatically in the background and the RAID box will record it's progress. If the host system is powered off or shutdown abnormally, the RAID box will continue the disk rebuilding process after power is turned on again. Disk Drive Failure If a disk drive fails, or a key switch is turned off, the red disk activity indicator of it's disk carrier will light and the alarm will sound. When this happens you can replace the failed disk drive with a new one, and then turn the key switch on. 10 Note: The failure or removal of a single drive in a RAID 5 array will not lead to failure of the array. The failure or removal of a single drive in a RAID 0 array will lead to loss of all data on the array and the entire array must be re-initialized. Figure 11. Inserting the Key Hard Disk Initialization Important: RAID 5/0 setup requires 3 new or blank hard disks. For the drives with existing data, all information will be erased upon RAID array initialization. The initialization process is automatic. During the initialization process, do not connect the SATA data cable to the Serial ATA controller, you will make this connection after initialization completes. 1. Key off all three drive carriers. Then turn on the system. 2. After the RAID box beeps, key on the top drive carrier. 11 3. 4. 5. Wait for the red disk activity indicator of the top drive carrier to go out, before keying on the middle drive carrier. Repeat step 3 for the bottom drive carrier. Initialization will start automatically and is completed when all drive carriers Green LED are solid. Note: If power is turned of during array initialization, the process will continue from the point of interruption when power is returned. Disk Activity Indicator During Array Initialization During array initialization, the following will be observed: • • • • Green: solid Yellow: solid Red: flashing Alarm (beeping) : Intermittent Software Installation Connect the SATA RAID 5/0 Bay Enclosure to a Serial ATA port/channel. Windows 2000/XP/Server 2003 will automatically detect the RAID box. To Verify Windows 2000/XP/2003 Installation 1. 2. 12 Right click My Computer, then click Manage. Click Device Manager. Double click Disk drives, SIIG RAID 5/0... should be displayed. SIIGView GUI Installation The SIIGView Graphical User Interface (GUI) provides a web-based, real time, local monitoring of your SATA RAID 5/0 Bay Enclosure. 1. Place the driver installation CD into the CD-ROM drive. Auto-run should start the installation. If not, click Start, then Run. Type D:\autorun, then click OK. (Change D: to match your CD-ROM drive letter). 2. At the SIIGView window, click the SIIGView button. 3. At the SIIGView 1.0 Setup window, click Next. 4. Check I Agree to the terms ...., click Next. 5. Type a Name and Company (if desired), click Next. 6. Accept the default folder, click Next. 7. At the Shorcut folder, select the option that best fits your needs, then click Next. 8. Click Next to proceed with the install. 9. When prompted, click Finish. Close the SIIGView install window. 10. Two shortcut icons will appear on the desktop after software installation: SIIGView Server: to launch SIIGView software program. SIIGView Monitor: to open the SIIGView monitoring window. SIIGView GUI In order for SIIGView GUI to operate, the RAID box must be connected to a serial port on your system. Please refer to step #10 on page 8 for more information. 13 SIIGView Server The first time SIIGView Server is run, it will detect the COM port it is installed onto. Please follow the directions below to complete the installation. 1. To start SIIGView Server, click Start, Programs, RAID Utility, SIIGView then SIIGView Server or double click the SIIGView Server icon on the desktop. 2. At the Detect Option box, select Yes, then click OK. 3. The SIIGView Server icon will appear on the taskbar by the system clock. SIIGView Server Menu Options Run at Windows Startup Allows SIIGView Server to startup automatically at Windows startup. 1. 2. Right click the SIIGView Server icon that appears on the taskbar by the system clock. Left click Run at Windows Startup Enable/Disable Warning Message Allows SIIGView Server to pop up warning message window when an event occurs. (Default is disable) 1. 2. 14 Right click the SIIGView Server icon that appears on the taskbar by the system clock. Click Enable Warning Message or Disable Warning Message. Config Setup Configures email alert so that in the event of a RAID failure, the RAID administrator will be notified immediately. 1. 2. 3. 4. Right click the SIIGView Server icon that appears on the taskbar by the system clock. Click Config Setup. Enter the following information: Mail Server: Enter the IP address of the mail server on your network. If no mail server information is added, the mail alert function will be disabled. IP Address: Enter the IP address of the mail server on your network. The entries in the top two boxes should be identical. Administrator's Email: Enter the email address for one or two administrators. Delay Time (Minute): Alert emails will continue to be sent until the problem is resolved. The email events are fan fail, disk status (off line, fails, rebuilding) and RAID fails. Enter the desired time lapse between successive emails (Default = 1 minute) Click Save to save your changes. SIIGView Monitor The very first time running SIIGView Monitor, Java Runtime will install. Follow the directions to install the software. 1. 2. 3. Select I accept the terms ..., click Next. Select Typical, click Next. Click Finish to complete the installation. The SIIGView browser window will automatically open. 15 Introducing the SIIGView Browser Inside the SIIGView browser window, the following information is displayed: • • • • • • • • • 16 Fan status: Provides alert in case of fan malfunction Controller tabs: Allow you to select which controller to monitor. Battery status: Provides alert in case of battery malfunction. Warning message option: Enable / Disable pop-up message. SIIGView browser will pop-up message window when event occur, if this option is enable. (Default is enabling) Controller information: Lists model name, serial number and RAID level of the RAID kit. Disk status: Allows you to monitor the status of each of the disk drives. Hard drive information: Lists model name and capacity of each of the disk drives. Re-build / initialize progress: Tracks the rebuilding or initialization process. Message window: Provides controller number, date, time, error message when event occur. FAQ If you encounter a problem while using the SATA RAID 5/0 Bay Enclosure, check this section for help. 1. • • • • 2. • When I lock a drive carrier with a disk drive in place, the red disk activity indicator turns on and an alarm beep sounds. Why? Make sure you firmly connect the SATA connector of the HDD to their counterparts inside the drive carrier and try again. If this does not solve the situation, go to next suggestion below. Change the disk drive with a new one and try again. Exchange the top and bottom drive carriers and try again to determine if the carrier itself is faulty. If all of the above steps fail, contact SIIG Technical Support. How can I turn off the alarm beep sound when there is a hard disk failure? Unlock the drive carrier of the failed disk. This will turn off the alarm beep sound. 17 Blank Page 18 Technical Support and Warranty QUESTIONS? SIIG’s Online Support has answers! Simply visit our website at www.siig.com and click on Support. Our online support database is updated daily with new drivers and solutions. Answers to your questions could be just a few clicks away. You can also submit questions online and one of our technical support analysts will promptly respond. This product comes with a 5-year manufacturer warranty. Please see SIIG website for more warranty details. If you should happen to have any problems with this product, follow the procedures below. A) If it is within the store's return policy period, please return the product to the store where you purchased from. B) If your purchase has passed the store's return policy period, please follow these steps to have the product repaired or replaced. Step 1: Submit your RMA request. Go to www.siig.com, click Support, then RMA to submit a request to SIIG RMA. If the product is determined to be defective, an RMA number will be issued. SIIG RMA department can also be reached at (510)413-5333. Step 2: After obtaining an RMA number, ship the product. • Properly pack the product for shipping. All software, cable(s) and any other accessories that came with the original package must be included. • Clearly write your RMA number on the top of the returned package. SIIG will refuse to accept any shipping package, and will not be responsible for a product returned without an RMA number posted on the outside of the shipping carton. • You are responsible for the cost of shipping. Ship the product to the following address: SIIG, Inc. 6078 Stewart Avenue Fremont, CA 94538 RMA #: • SIIG will ship the repaired or replaced product via Ground in the U.S. and International Economy outside of the U.S. at no cost to the customer. 19 About SIIG, Inc. Founded in 1985, SIIG, Inc. is a leading computer upgrade manufacturer of I/O connectivity products, including PCI & ISA serial and parallel ports, USB, Serial ATA & UltraATA controllers, FireWire (1394a/b), Networking, Sound Cards, and other accessories. SIIG is the premier one-stop source of upgrades. SIIG products offer comprehensive user manuals, many user-friendly features, and are backed by an extensive manufacturer warranty. High-quality control standards are evident by the overall ease of installation and compatibility of our products, as well as one of the lowest defective return rates in the industry. SIIG products can be found in computer retail stores, mail order catalogs, and e-commerce sites in the Americas and the UK, as well as through major distributors, system integrators, and VARs. PRODUCT NAME SATA RAID 5/0 Bay Enclosure FCC RULES: TESTED TO COMPLY WITH FCC PART 15, CLASS B OPERATING ENVIRONMENT: FOR HOME OR OFFICE USE FCC COMPLIANCE STATEMENT: This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. THE PARTY RESPONSIBLE FOR PRODUCT COMPLIANCE SIIG, Inc. 6078 Stewart Ave. Fremont, CA 94538-3152 SATA RAID 5/0 Bay Enclosure is a trademark of SIIG, Inc. SIIG and SIIG logo are registered trademarks of SIIG, Inc. Microsoft and Windows are registered trademarks of Microsoft Corporation. Other names used in publication are for identification only and may be trademarks of their respective companies. August, 2006 Copyright © 2006 by SIIG, Inc. All rights reserved.