SATA RAID 5/0 Bay Enclosure Quick Installation Guide

Bay Enclosure
Quick Installation Guide
Introducing the SATA RAID 5/0
The SATA RAID 5/0 Bay Enclosure is a Serial ATA RAID
enclosure for use in Serial ATA enabled systems.
Features and Benefits
Hardware based RAID 5/0 bay solution - can be
configured as RAID 5 or RAID 0
Driverless: needs no driver on the host side
Hot swapping hard drives
Automatic online data rebuilding and bad sector
Key lock security against unauthorized access
LED indicators for disk status display and event
notification through audible alarm
Java based Graphical User Interface (GUI) for system
status monitoring
System Requirements
Serial ATA-enabled system with an available
Serial ATA port/channel
Windows 2000/XP/Server 2003
Package Contents
SATA RAID 5/0 Bay Enclosure
Disk drives mounting screws
Two keys for drive carriers (identical)
Null modem (9-/9-pin) and (3-/9-pin) serial cables
"Y" split power & SATA data cables
Quick Installation Guide and RAID GUI software
Rear connectors and jumpers
Mounting screw holes
Figure 1. Layout
Drive carrier
Disk activity indicators
Figure 2: Front view
3-pin RS232
9-pin RS232
male connector
Figure 3: 3-/9-pin serial cable
9-pin RS232 female connector
Figure 4: Null Modem cable
Drive carrier
unlocked position
Green disk activity
Yellow disk activity
Red disk activity
Drive carrier locked
Figure 5. Disk Activity Indicator and Drive Lock
Disk Activity Indicators
These indicators show the status of each individual disk
Green = Disk drive is properly installed and locked
Amber = Disk drive is being accessed
Red = Disk drive is not present, not properly installed,
unlocked, or disk has failed
Red Flashing = Disk drive is rebuilding data
Red slow Flashing = The backup disk marking at the rate
of 0.5sec/on-2sec./off (move in circle)
In the event that a drive fails, the Red indicator turns on
and an alarm will sound (beeping). You can turn off the
alarm by unlocking the drive carrier.
The drive carrier lock acts as an On/Off switch for the
drives and provide security by preventing no-key holders
fromaccessing the drives.
To lock each carrier, insert the key, shown on Figure 11.
Turn it in a clockwise direction. To unlock a carrier, turn
the key in a counterclockwise direction.
SATA interface connector
RAID level
jumper pins
3-pin RS232 connector
(Terminal Port)
Cooling fan vent
Figure 6. Rear View
The power connector supplies power to the RAID box.
Connect both power connectors on the RAID box using
the provided "Y" split power cable.
The 3-pin RS232 serial cable is used for remote monitoring
of SIIG RAID box. The RS232 port is configured with DTE
and PC compatible pin assignments.
There is a triangular symbol on both 3-/9-pin serial cable
connector and 3-pin RS232 connector on the RAID box,
please make sure you connect in the right direction (both
triangle symbols match each other). Connecting in wrong
direction will not damage RAID controller, however the
terminal or GUI will not work.
The cooling fan inside the RAID box provides air
circulation for the disk drives.
SATA connector
10-pin RAID
jumper block
Pin 1
3-pin RS232 connector
Figure 7. Data Connector and Jumper Pins
Configuring RAID Array
The RAID (0, 5) array is set manually by placing jumpers
over the ten jumper pins on the rear of the RAID box.
RAID Jumper Settings
RAID 0: place two jumpers over the top two rows
RAID 5: no jumpers are placed over the 5 pairs of
Figure 7. RAID Jumper Setting
Hardware Installation
The SATA RAID 5/0 Bay Enclosure fits into two half height
5 1/4" drive bays. General instructions for installing the
box are provided below. Since the design of computer
cases and motherboards vary, refer to your computer’s
reference manual for further information, if needed.
Static Electricity Discharge may permanently damage
your system. Discharge any static electricity build up in
your body by touching your computer’s case for a few
Turn OFF the power to your computer and any
other connected peripheral devices.
Unplug the power cord from the back of the
Open your computer case.
Remove the front cover from your system case.
Feed two power cables, the SATA data cable and the
RS232 cable through the opening.
Connect a power cable to both power connectors.
Use the "Y" split power cable to provide an extra
power connector, if needed.
Connect the serial cable to the 3-pin RS232 connector.
Make sure the triangle on the connector is pointing
to Pin 1 of the connector, shown on Figure 8.
Figure 8: Connecting 3-pin RS232 cable
Connect the SATA data cable to the SATA connector
on the RAID box.
Figure 8. Cable Connections
Slide the RAID box into the drive bay and secure it
on each side using four mounting screws.
10. Remove the bracket from the back of the chassis
from an available expansion slot. Install the
connector bracket with 9-pin serial port and secure
it with a mounting screw. Connect one end of the
null modem cable to the 9-pin serial port and the
other end to an available serial port of the system
11. Do not connect the SATA data cable to the SATA
controller until after the RAID array has finished
initializing. See Initializing RAID Array on page
11 for more information.
Figure 9. Inserting the RAID Box
Loading the Drive into the Carrier
The SATA RAID 5/0 Bay Enclosure should be fitted with
three hard drives. Insert each drive into the drive carrier
as follows.
Unlock the drive carrier and slide it out of the
Place the disk drive into the drive carrier, so that the
SATA connector is lined up with the connector
inside the drive carrier.
Carefully push the disk drive so that the drive’s
SATA connector is seated securely into the SATA
connector in the drive carrier.
Secure the disk drive by screwing it to the drive
carrier case.
Slide the loaded disk drive carrier into the SATA
RAID 5/0 Bay Enclosure but do not lock it. See
Initializing RAID Array on page 11 for more
Note: The disk carrier connector at the back of each
drive carrier slot can be damaged if the drive
carrier is not properly aligned when inserted.
Insert the drive carrier gently to avoid damage.
Figure 10. Inserting the hard disk drive
Hot Swapping Hard Drives
The hot swap function is available on the RAID 5 array.
RAID rebuilding will be processed automatically in the
background and the RAID box will record it's progress. If
the host system is powered off or shutdown abnormally,
the RAID box will continue the disk rebuilding process
after power is turned on again.
Disk Drive Failure
If a disk drive fails, or a key switch is turned off, the red
disk activity indicator of it's disk carrier will light and the
alarm will sound. When this happens you can replace the
failed disk drive with a new one, and then turn the key
switch on.
Note: The failure or removal of a single drive in a
RAID 5 array will not lead to failure of the array.
The failure or removal of a single drive in a
RAID 0 array will lead to loss of all data on the
array and the entire array must be re-initialized.
Figure 11. Inserting the Key
Hard Disk Initialization
Important: RAID 5/0 setup requires 3 new or blank hard
disks. For the drives with existing data, all information
will be erased upon RAID array initialization.
The initialization process is automatic. During the
initialization process, do not connect the SATA data
cable to the Serial ATA controller, you will make this
connection after initialization completes.
Key off all three drive carriers. Then turn on the
After the RAID box beeps, key on the top drive
Wait for the red disk activity indicator of the top
drive carrier to go out, before keying on the middle
drive carrier.
Repeat step 3 for the bottom drive carrier.
Initialization will start automatically and is
completed when all drive carriers Green LED are
Note: If power is turned of during array
initialization, the process will continue from the
point of interruption when power is returned.
Disk Activity Indicator During Array Initialization
During array initialization, the following will be
Green: solid
Yellow: solid
Red: flashing
Alarm (beeping) : Intermittent
Software Installation
Connect the SATA RAID 5/0 Bay Enclosure to a Serial ATA
port/channel. Windows 2000/XP/Server 2003 will
automatically detect the RAID box.
To Verify Windows 2000/XP/2003 Installation
Right click My Computer, then click Manage. Click
Device Manager.
Double click Disk drives, SIIG RAID 5/0... should
be displayed.
SIIGView GUI Installation
The SIIGView Graphical User Interface (GUI) provides a
web-based, real time, local monitoring of your SATA
RAID 5/0 Bay Enclosure.
Place the driver installation CD into the CD-ROM
drive. Auto-run should start the installation. If not,
click Start, then Run. Type D:\autorun, then click
OK. (Change D: to match your CD-ROM drive
At the SIIGView window, click the SIIGView button.
At the SIIGView 1.0 Setup window, click Next.
4. Check I Agree to the terms ...., click Next.
Type a Name and Company (if desired), click Next.
Accept the default folder, click Next.
At the Shorcut folder, select the option that best fits
your needs, then click Next.
Click Next to proceed with the install.
When prompted, click Finish. Close the SIIGView
install window.
10. Two shortcut icons will appear on the desktop after
software installation:
SIIGView Server: to launch SIIGView software
SIIGView Monitor: to open the SIIGView
monitoring window.
In order for SIIGView GUI to operate, the RAID box must
be connected to a serial port on your system. Please refer
to step #10 on page 8 for more information.
SIIGView Server
The first time SIIGView Server is run, it will detect the
COM port it is installed onto. Please follow the directions
below to complete the installation.
To start SIIGView Server, click Start, Programs,
RAID Utility, SIIGView then SIIGView Server or
double click the SIIGView Server icon on the
At the Detect Option box, select Yes, then click OK.
3. The SIIGView Server icon will appear on the taskbar
by the system clock.
SIIGView Server Menu Options
Run at Windows Startup
Allows SIIGView Server to startup automatically at
Windows startup.
Right click the SIIGView Server icon that appears
on the taskbar by the system clock.
Left click Run at Windows Startup
Enable/Disable Warning Message
Allows SIIGView Server to pop up warning message
window when an event occurs. (Default is disable)
Right click the SIIGView Server icon that appears
on the taskbar by the system clock.
Click Enable Warning Message or Disable Warning
Config Setup
Configures email alert so that in the event of a RAID
failure, the RAID administrator will be notified
Right click the SIIGView Server icon that appears
on the taskbar by the system clock.
Click Config Setup.
Enter the following information:
Mail Server: Enter the IP address of the mail server
on your network. If no mail server information is
added, the mail alert function will be disabled.
IP Address: Enter the IP address of the mail server
on your network. The entries in the top two boxes
should be identical.
Administrator's Email: Enter the email address for
one or two administrators.
Delay Time (Minute): Alert emails will continue to
be sent until the problem is resolved. The email
events are fan fail, disk status (off line, fails,
rebuilding) and RAID fails. Enter the desired time
lapse between successive emails (Default = 1 minute)
Click Save to save your changes.
SIIGView Monitor
The very first time running SIIGView Monitor, Java
Runtime will install. Follow the directions to install the
Select I accept the terms ..., click Next.
Select Typical, click Next.
Click Finish to complete the installation. The
SIIGView browser window will automatically open.
Introducing the SIIGView Browser
Inside the SIIGView browser window, the following
information is displayed:
Fan status: Provides alert in case of fan malfunction
Controller tabs: Allow you to select which
controller to monitor.
Battery status: Provides alert in case of battery
Warning message option: Enable / Disable
pop-up message. SIIGView browser will pop-up
message window when event occur, if this option
is enable. (Default is enabling)
Controller information: Lists model name, serial
number and RAID level of the RAID kit.
Disk status: Allows you to monitor the status of
each of the disk drives.
Hard drive information: Lists model name and
capacity of each of the disk drives.
Re-build / initialize progress: Tracks the rebuilding or initialization process.
Message window: Provides controller number,
date, time, error message when event occur.
If you encounter a problem while using the
SATA RAID 5/0 Bay Enclosure, check this section for help.
When I lock a drive carrier with a disk drive in place,
the red disk activity indicator turns on and an alarm
beep sounds. Why?
Make sure you firmly connect the SATA connector
of the HDD to their counterparts inside the drive
carrier and try again. If this does not solve the
situation, go to next suggestion below.
Change the disk drive with a new one and try again.
Exchange the top and bottom drive carriers and try
again to determine if the carrier itself is faulty.
If all of the above steps fail, contact SIIG Technical
How can I turn off the alarm beep sound when there
is a hard disk failure?
Unlock the drive carrier of the failed disk. This will
turn off the alarm beep sound.
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Technical Support and Warranty
SIIG’s Online Support has answers!
Simply visit our website at and click on Support.
Our online support database is updated daily with new drivers
and solutions. Answers to your questions could be just a few clicks
away. You can also submit questions online and one of our technical
support analysts will promptly respond.
This product comes with a 5-year manufacturer warranty. Please see
SIIG website for more warranty details. If you should happen to have
any problems with this product, follow the procedures below.
A) If it is within the store's return policy period, please return the
product to the store where you purchased from.
B) If your purchase has passed the store's return policy period, please
follow these steps to have the product repaired or replaced.
Step 1: Submit your RMA request.
Go to, click Support, then RMA to submit a
request to SIIG RMA. If the product is determined to be
defective, an RMA number will be issued. SIIG RMA department
can also be reached at (510)413-5333.
Step 2: After obtaining an RMA number, ship the product.
• Properly pack the product for shipping. All software, cable(s)
and any other accessories that came with the original package
must be included.
• Clearly write your RMA number on the top of the returned
package. SIIG will refuse to accept any shipping package, and
will not be responsible for a product returned without an
RMA number posted on the outside of the shipping carton.
• You are responsible for the cost of shipping. Ship the product
to the following address:
SIIG, Inc.
6078 Stewart Avenue
Fremont, CA 94538
RMA #:
• SIIG will ship the repaired or replaced product via Ground
in the U.S. and International Economy outside of the U.S. at
no cost to the customer.
About SIIG, Inc.
Founded in 1985, SIIG, Inc. is a leading computer upgrade manufacturer
of I/O connectivity products, including PCI & ISA serial and parallel
ports, USB, Serial ATA & UltraATA controllers, FireWire (1394a/b),
Networking, Sound Cards, and other accessories. SIIG is the premier
one-stop source of upgrades.
SIIG products offer comprehensive user manuals, many user-friendly
features, and are backed by an extensive manufacturer warranty.
High-quality control standards are evident by the overall ease of
installation and compatibility of our products, as well as one of the
lowest defective return rates in the industry. SIIG products can be
found in computer retail stores, mail order catalogs, and e-commerce
sites in the Americas and the UK, as well as through major
distributors, system integrators, and VARs.
SATA RAID 5/0 Bay Enclosure
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
SIIG, Inc.
6078 Stewart Ave.
Fremont, CA 94538-3152
SATA RAID 5/0 Bay Enclosure is a trademark of SIIG, Inc.
SIIG and SIIG logo are registered trademarks of SIIG, Inc. Microsoft and Windows are
registered trademarks of Microsoft Corporation. Other names used in publication are for identification
only and may be trademarks of their respective companies.
August, 2006
Copyright © 2006 by SIIG, Inc. All rights reserved.
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