Hardware Reference Guide HP t730 Thin Client

Hardware Reference Guide
HP Thin Client
Copyright information
Warranty
© Copyright 2015 HP Development Company,
L.P.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
First Edition: October 2015
Document Part Number: 812514–001
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed
as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
About This Book
WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or
loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to
equipment or loss of information.
NOTE:
Text set off in this manner provides important supplemental information.
iii
iv
About This Book
Table of contents
1 Product features ........................................................................................................................................... 1
Front panel components ....................................................................................................................................... 1
Rear panel components ......................................................................................................................................... 2
Serial number location .......................................................................................................................................... 3
2 Setup ............................................................................................................................................................ 4
Warnings and cautions .......................................................................................................................................... 4
Connecting the AC power cord ............................................................................................................................... 5
Attaching the stand ............................................................................................................................................... 6
Adjusting the stand ............................................................................................................................. 6
Installing the stand .............................................................................................................................. 6
Securing the thin client .......................................................................................................................................... 8
Mounting and orienting the thin client .................................................................................................................. 8
HP Quick Release ................................................................................................................................. 8
Supported mounting options ............................................................................................................ 11
Supported orientation and placement ............................................................................................. 13
Non-supported placement ................................................................................................................ 14
Routine thin client care ........................................................................................................................................ 15
3 Hardware changes ....................................................................................................................................... 16
Warnings and cautions ........................................................................................................................................ 16
Removing and replacing the access panel .......................................................................................................... 16
Removing the access panel ............................................................................................................... 16
Replacing the access panel ............................................................................................................... 18
Locating internal components ............................................................................................................................ 19
Removing and replacing the M.2 flash storage module ..................................................................................... 20
Removing and replacing the battery ................................................................................................................... 22
Replacing a low-profile PCI-Express card ........................................................................................................... 24
Installing an internal USB flash drive .................................................................................................................. 25
Installing additional SDRAM system memory ..................................................................................................... 26
SODIMMs ............................................................................................................................................ 26
DDR3L-SDRAM SODIMMs ................................................................................................................... 26
Populating SODIMM sockets ............................................................................................................. 27
Installing SODIMMs ............................................................................................................................ 27
Appendix A Specifications ............................................................................................................................... 30
v
Appendix B Electrostatic discharge .................................................................................................................. 31
Preventing electrostatic damage ........................................................................................................................ 31
Grounding methods ............................................................................................................................................. 31
Appendix C Shipping information .................................................................................................................... 32
Shipping preparation ........................................................................................................................................... 32
Important service repair information .................................................................................................................. 32
Appendix D Accessibility ................................................................................................................................. 33
Supported assistive technologies ....................................................................................................................... 33
Contacting support .............................................................................................................................................. 33
Index ............................................................................................................................................................. 34
vi
1
Product features
This guide describes the features of the thin client. For more information about the hardware and software
installed on this thin client, go to http://www.hp.com/go/quickspecs and search for this thin client.
Various options are available for your thin client. For more information about some of the available options,
go to the HP website at http://www.hp.com and search for your specific thin client.
Front panel components
For more information, go to http://www.hp.com/go/quickspecs and search for your specific thin client to find
the QuickSpecs.
1
Power button
4
USB 3.0 ports (2)
2
Flash drive activity LED
5
Headset port
3
USB 2.0 ports (2)
6
Headphone port
Front panel components
1
Rear panel components
For more information, go to http://www.hp.com/go/ quickspecs/ and search for your specific thin client to
find the QuickSpecs.
1
PS/2 mouse port
9
PS/2 keyboard port
2
Parallel port
10
Dual-mode DisplayPort 1.2 ports (4)
3
Serial ports (2)
11
Ethernet RJ-45 port
4
USB 2.0 ports (4)
12
Audio line-in port
5
Low-profile PCIe expansion slot*
13
Audio line-out port
6
Fiber NIC slot*
14
Power
7
Retractable AC power cord retention hook
15
Rear I/O panel latch
8
Cable lock slot
*Optional
2
Chapter 1 Product features
Serial number location
Every thin client includes a unique serial number located as shown in the following illustration. Have this
number available when contacting HP customer service for assistance.
Serial number location
3
2
Setup
Warnings and cautions
Before performing upgrades be sure to carefully read all of the applicable instructions, cautions, and
warnings in this guide.
WARNING!
fire:
To reduce the risk of personal injury or equipment damage from electric shock, hot surfaces, or
Disconnect the AC power cord from the AC outlet and allow the internal system components to cool before
you touch them.
Do not plug telecommunications or telephone connectors into the network interface controller (NIC)
receptacles.
Do not disable the AC power cord grounding plug. The grounding plug is an important safety feature.
Plug the AC power cord into a grounded (earthed) AC outlet that is easily accessible at all times.
To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup,
posture, and health and work habits for thin client users, and provides important electrical and mechanical
safety information. The Safety & Comfort Guide is located on the HP website at http://www.hp.com/ergo.
WARNING!
Energized parts inside.
Disconnect power to the equipment before removing the enclosure.
Replace and secure the enclosure before re-energizing the equipment.
CAUTION: Static electricity can damage the electrical components of the thin client or optional equipment.
Before beginning the following procedures, be sure that you are discharged of static electricity by briefly
touching a grounded metal object. See Preventing electrostatic damage on page 31 for more information.
When the thin client is plugged into an AC power source, voltage is always applied to the system board. To
prevent damage to internal components, you must disconnect the AC power cord from the power source
before opening the thin client.
4
Chapter 2 Setup
Connecting the AC power cord
1.
Connect the round end of the power supply cord to the power supply connector on the rear of the thin
client (1).
2.
Use the slot (2) on the side of the retractable AC power cord retention hook to pull the hook out.
3.
Press the AC power cord into the retention hook (3) and bundle any excess AC power cord.
4.
Plug the female end of the AC power cord into the power supply brick (4).
5.
Connect the other end of the AC power cord to an AC outlet (5).
CAUTION: Failure to secure the power cable with the retention hook may result in the AC power cord
becoming disconnected, causing loss of data.
Connecting the AC power cord
5
Attaching the stand
CAUTION: Unless the thin client is mounted with the HP Quick Release, it must be operated with the stand
attached to ensure proper airflow around the thin client.
Adjusting the stand
The stand can be adjusted into two configurations: square for the horizontal position and rectangular for the
vertical position.
Take the stand apart by removing the two short pieces connecting the two sides. Snap the sides to the outer
connection points on the short pieces for a square configuration or to the inner connection points for the
narrow configuration.
Installing the stand
The thin client can be used in either a tower or horizontal orientation with the stand included with the thin
client.
1.
Remove/disengage any security devices that prohibit opening the thin client.
2.
Remove all removable media, such as USB flash drives, from the thin client.
3.
Turn off the thin client properly through the operating system, and then turn off any external devices.
4.
Disconnect the AC power cord from the AC outlet and disconnect any external devices.
5.
Adjust the stand, if necessary.
For instructions, go to Adjusting the stand on page 6.
6.
Attach the stand to the thin client.
●
6
Chapter 2 Setup
Attach the stand to the bottom of the thin client to use the thin client in the tower orientation.
a.
Turn the thin client upside down and locate the two screw holes in the grid on the bottom of
the thin client.
b.
Position the stand (1) over the bottom of the thin client and line up the captive screws in the
stand with the screw holes in the thin client.
c.
Tighten the captive screws (2) securely.
●
7.
Attach the stand to the right side of the thin client to use it in the horizontal orientation.
a.
Lay the thin client down with the right side up and locate the two screw holes in the grid on
the right side of the thin client.
b.
Position the stand (1) over the side of the thin client and line up the captive screws in the
stand with the screw holes in the thin client.
c.
Tighten the captive screws (2) securely.
Reconnect the AC power cord and then turn the thin client on.
NOTE: Be sure that at least 10.2 centimeters (4 inches) of space on all sides of the thin client remain
clear and free of obstructions.
8.
Lock any security devices that were disengaged when the thin client cover or access panel was removed.
NOTE: An optional Quick Release mounting bracket is available from HP for mounting the thin client to a
wall, desk, or swing arm. When the mounting bracket is used, do not install the thin client with the I/O ports
oriented towards the ground.
Attaching the stand
7
Securing the thin client
These thin clients are designed to accept a security cable lock. This cable lock prevents unauthorized removal
of the thin client, as well as locking the secure compartment. To order this option, go to the HP website at
http://www.hp.com and search for your specific thin client.
1.
Locate the cable lock slot on the back panel.
2.
Insert the cable lock into the slot, and then use the key to lock it.
Mounting and orienting the thin client
HP Quick Release
An optional Quick Release mounting bracket is available from HP for mounting the thin client to a wall, desk,
or swing arm. When the mounting bracket is used, do not install the thin client with the I/O ports oriented
towards the ground.
This thin client incorporates four mounting points on the right side of the unit. These mounting points follow
the VESA (Video Electronics Standards Association) standard, which provides industry-standard mounting
interfaces for Flat Displays (FDs), such as flat panel monitors, flat displays, and flat TVs. The HP Quick Release
connects to the VESA-standard mounting points, allowing you to mount the thin client in a variety of
orientations.
NOTE:
8
When mounting to a thin client, use the 10 mm screws supplied with the HP Quick Release.
Chapter 2 Setup
To use the HP Quick Release:
1.
Using four 10 mm screws included in the mounting device kit, attach one side of the HP Quick Release to
the thin client as shown in the following illustration.
2.
Using four screws included in the mounting device kit, attach the other side of the HP Quick Release to
the device to which you will mount the thin client. Make sure the release lever points upward.
Mounting and orienting the thin client
9
3.
Slide the side of the mounting device attached to the thin client (1) over the other side of the mounting
device (2) on the device on which you want to mount the thin client. An audible 'click' indicates a secure
connection.
CAUTION: To ensure proper function of the HP Quick Release and a secure connection of all components,
make sure both the release lever on one side of the mounting device and the rounded opening on the other
side face upward.
NOTE: When attached, the HP Quick Release automatically locks in position. You only need to slide the lever
to one side to remove the thin client.
10
Chapter 2 Setup
Supported mounting options
The following illustrations demonstrate some of the supported mounting options for the mounting bracket.
●
On the back of a monitor:
●
On a wall:
Mounting and orienting the thin client
11
●
12
Under a desk:
Chapter 2 Setup
Supported orientation and placement
CAUTION:
You must adhere to the HP-supported orientation to ensure your thin clients function properly.
Unless the thin client is mounted with the HP Quick Release, it must be operated with the stand attached to
ensure proper airflow around the thin client.
●
HP supports the horizontal orientation for the thin client:
●
HP supports the vertical orientation for the thin client:
Mounting and orienting the thin client
13
●
The thin client may be placed under a monitor stand with at least 2.54 cm (1 in) clearance:
Non-supported placement
HP does not support the following placements for the thin client:
CAUTION:
devices.
Non-supported placement of thin clients could result in operation failure and/or damage to the
Thin clients require proper ventilation to maintain operating temperature. Do not block the vents.
Do not install the thin client with the I/O ports oriented towards the ground.
Do not put thin clients in drawers or other sealed enclosures. Do not place a monitor or other object on top of
the thin client. Do not mount a thin client between the wall and a monitor. Thin clients require proper
ventilation to maintain operating temperatures.
●
14
In a desk drawer:
Chapter 2 Setup
●
With a monitor on the thin client:
Routine thin client care
Use the following information to properly care for your thin client:
●
Never operate the thin client with the outside panel removed.
●
Keep the thin client away from excessive moisture, direct sunlight, and extreme heat and cold. For
information about the recommended temperature and humidity ranges for the thin client, see
Specifications on page 30.
●
Keep liquids away from the thin client and keyboard.
●
Turn off the thin client and wipe the exterior with a soft, damp cloth as needed. Using cleaning products
may discolor or damage the finish.
Routine thin client care
15
3
Hardware changes
Warnings and cautions
Before performing upgrades be sure to carefully read all of the applicable instructions, cautions, and
warnings in this guide.
WARNING!
fire:
To reduce the risk of personal injury or equipment damage from electric shock, hot surfaces, or
Disconnect the AC power cord from the AC outlet and allow the internal system components to cool before
you touch them.
Do not plug telecommunications or telephone connectors into the network interface controller (NIC)
receptacles.
Do not disable the AC power cord grounding plug. The grounding plug is an important safety feature.
Plug the AC power cord into a grounded (earthed) AC outlet that is easily accessible at all times.
To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup,
posture, and health and work habits for computer users, and provides important electrical and mechanical
safety information. The Safety & Comfort Guide is located on the HP website at http://www.hp.com/ergo.
WARNING!
Energized parts inside.
Disconnect power to the equipment before removing the enclosure.
Replace and secure the enclosure before re-energizing the equipment.
CAUTION: Static electricity can damage the electrical components of the thin client or optional equipment.
Before beginning the following procedures, be sure that you are discharged of static electricity by briefly
touching a grounded metal object. See Preventing electrostatic damage on page 31 for more information.
When the thin client is plugged into an AC power source, voltage is always applied to the system board. To
prevent damage to internal components, you must disconnect the AC power cord from the power source
before opening the thin client.
Removing and replacing the access panel
Removing the access panel
WARNING! To reduce the risk of personal injury or equipment damage from electric shock, hot surfaces, or
fire, ALWAYS operate the thin client with the access panel in place. In addition to enhancing safety, the access
panel may provide important instructions and identification information, which may be lost if the access
panel is not used. DO NOT use any access panel except the one that is provided by HP for use with this thin
client.
Before removing the access panel, be sure that the thin client is turned off and the AC power cord is
disconnected from the AC outlet.
To remove the access panel:
16
1.
Remove/disengage any security devices that prohibit opening the thin client.
2.
Remove all removable media, such as USB flash drives, from the thin client.
Chapter 3 Hardware changes
3.
Turn off the thin client properly through the operating system, and then turn off any external devices.
4.
Disconnect the AC power cord from the AC outlet, and disconnect any external devices.
CAUTION: Regardless of the power-on state, voltage is always present on the system board as long as
the system is plugged into an active AC outlet. You must disconnect the AC power cord to avoid damage
to the internal components of the thin client.
5.
Remove the stand from the thin client.
6.
Lay the unit flat on a stable surface with the right side up.
7.
Release the latch (1) on the left side of the rear I/O panel, rotate the I/O panel (2) to the right, and then
lift it off the thin client.
8.
Move the access panel latch (1) down to release the access panel.
9.
Slide the access panel approximately 6 mm (.24 in) toward the back of the chassis, and then lift the
panel off of the thin client (2).
Removing and replacing the access panel
17
Replacing the access panel
To replace the access panel:
18
1.
Position the access panel on the chassis, approximately 6 mm (.24 in) inside the edge of the chassis.
Slide the panel toward the front of the chassis (1) until it locks into place.
2.
Move the access panel latch (2) up to secure the access panel.
3.
Insert the hooks on the right side of the rear I/O panel (1) into the right side of the back of the chassis,
rotate the left side (2) to the chassis, and then press it to the chassis until it locks in place.
Chapter 3 Hardware changes
Locating internal components
1
Memory compartment
4
PCIe riser connector
2
M.2 socket with flash storage module installed
5
M.2 socket with Wi-Fi module installed
3
USB 3.0 port
6
Battery
Locating internal components
19
Removing and replacing the M.2 flash storage module
To remove the M.2 flash storage module:
1.
Remove/disengage any security devices that prohibit opening the thin client.
2.
Remove all removable media, such as USB flash drives, from the thin client.
3.
Turn off the thin client properly through the operating system, and then turn off any external devices.
4.
Disconnect the AC power cord from the AC outlet, and disconnect any external devices.
CAUTION: Regardless of the power-on state, voltage is always present on the system board as long as
the system is plugged into an active AC outlet. You must disconnect the AC power cord to avoid damage
to the internal components of the thin client.
5.
Remove the stand from the thin client.
6.
Lay the unit flat on a stable surface with the right side up.
7.
Remove the thin client access panel. See Removing and replacing the access panel on page 16
8.
Locate the M.2 socket for flash storage module on the system board.
9.
Loosen the screw securing the flash storage module until the end of the module can be raised.
10. Pull the flash storage module out of the socket.
20
Chapter 3 Hardware changes
11. Pull the screw kit off of the flash storage module and attach it to the replacement flash storage module.
12. Slide the new flash storage module into the M.2 socket on the system board and press the module
connectors firmly into the socket.
NOTE: A flash storage module can be installed in only one way.
Removing and replacing the M.2 flash storage module
21
13. Press the flash storage module down and use a screwdriver to tighten the screw and secure the module
to the system board.
14. Replace and latch the access panel, and then reinstall the rear I/O panel. See Removing and replacing
the access panel on page 16.
15. Replace the thin client stand.
16. Reconnect the AC power cord and turn on the thin client.
17. Lock any security devices that were disengaged when the thin client access panel was removed.
Removing and replacing the battery
WARNING! Before removing the access panel, be sure that the thin client is turned off and the AC power cord
is disconnected from the AC outlet.
To remove and replace the battery:
1.
Remove/disengage any security devices that prohibit opening the thin client.
2.
Remove all removable media, such as USB flash drives, from the thin client.
3.
Turn off the thin client properly through the operating system, and then turn off any external devices.
4.
Disconnect the AC power cord from the AC outlet, and disconnect any external devices.
CAUTION: Regardless of the power-on state, voltage is always present on the system board as long as
the system is plugged into an active AC outlet. You must disconnect the AC power cord to avoid damage
to the internal components of the thin client.
22
5.
Remove the stand from the thin client.
6.
Lay the unit flat on a stable surface with the right side up.
7.
Remove the thin client access panel. See Removing and replacing the access panel on page 16.
8.
Locate the battery on the system board.
9.
To release the battery from its holder, squeeze the metal clamp that extends above one edge of the
battery. When the battery pops up, lift it out (1).
Chapter 3 Hardware changes
10. To insert the new battery, slide one edge of the replacement battery under the holder’s lip with the
positive side up. Push the other edge down until the clamp snaps over the other edge of the battery (2).
11. Replace and latch the access panel, and then reinstall the rear I/O panel. See Removing and replacing
the access panel on page 16.
12. Replace the thin client stand.
13. Reconnect the AC power cord and turn on the thin client.
14. Lock any security devices that were disengaged when the thin client access panel was removed.
HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable
batteries. For more information about recycling programs, go to http://www.hp.com and search for “recycle”.
Batteries, battery packs, and accumulators should not be disposed of together with the general household
waste. In order to forward them to recycling or proper disposal, please use the public collection system or
return them to HP, an authorized HP partner, or their agents.
The Taiwan EPA requires dry battery manufacturing or importing firms, in accordance with Article 15 or the
Waste Disposal Act, to indicate the recovery marks on the batteries used in sales, giveaways, or promotions.
Contact a qualified Taiwanese recycler for proper battery disposal.
Removing and replacing the battery
23
Replacing a low-profile PCI-Express card
An optional low-profile PCI-Express (PCIe) graphics card may be installed in the thin client. A riser card is
installed in this thin client by default.
WARNING! To reduce the risk of personal injury or equipment damage from electric shock, hot surfaces, or
fire, disconnect the AC power cord from the AC outlet and allow the internal system components to cool
before you touch them.
To install a PCIe card:
1.
Remove/disengage any security devices that prohibit opening the thin client.
2.
Remove all removable media, such as USB flash drives, from the thin client.
3.
Turn off the thin client properly through the operating system, and then turn off any external devices.
4.
Disconnect the AC power cord from the AC outlet, and disconnect any external devices.
CAUTION: Regardless of the power-on state, voltage is always present on the system board as long as
the system is plugged into an active AC outlet. You must disconnect the AC power cord to avoid damage
to the internal components of the thin client.
5.
Remove the stand from the thin client.
6.
Lay the unit flat on a stable surface with the right side up.
7.
Remove the thin client access panel. See Removing and replacing the access panel on page 16.
8.
Locate the PCIe card on the system board.
9.
Press the latch down and move it to the left (1) to release the PCIe card.
10. Carefully pull the PCIe card out of the socket (2). You may need to pull one side and then the other to
remove the card.
11. If you are installing a PCIe card that requires an opening in the chassis, push the expansion slot cover out
of the rear I/O panel.
12. Align the PCIe card connectors with the slot in the riser card and the metal tab at the end of the card with
the slot in the chassis. Press the PCIe card firmly into the slot in the riser card (1) until it is securely
seated and the tab is in the slot.
24
Chapter 3 Hardware changes
13. Press the latch down and move it to the right until it clicks into place (2) to secure the PCIe card.
14. Replace and latch the access panel, and then reinstall the rear I/O panel. See Removing and replacing
the access panel on page 16.
15. Replace the thin client stand.
16. Reconnect the AC power cord and turn on the thin client.
17. Lock any security devices that were disengaged when the thin client access panel was removed.
Installing an internal USB flash drive
There is one USB 3.0 flash drive port on the system board.
To install a USB flash drive:
1.
Remove/disengage any security devices that prohibit opening the thin client.
2.
Remove all removable media, such as USB flash drives, from the thin client.
3.
Turn off the thin client properly through the operating system, and then turn off any external devices.
4.
Disconnect the AC power cord from the AC outlet, and disconnect any external devices.
5.
Remove the stand from the thin client.
6.
Lay the unit flat on a stable surface with the right side up.
7.
Remove the thin client access panel. See Removing and replacing the access panel on page 16.
WARNING! To reduce risk of personal injury from hot surfaces, allow the internal system components
to cool before you touch them.
8.
Locate the USB flash drive port on the system board.
Installing an internal USB flash drive
25
9.
Align the USB flash drive with the USB port and press the drive firmly into the port until it is securely
seated.
10. Replace and latch the access panel, and then reinstall the rear I/O panel. See Removing and replacing
the access panel on page 16.
11. Replace the thin client stand.
12. Reconnect the AC power cord and turn on the thin client.
13. Lock any security devices that were disengaged when the thin client access panel was removed.
Installing additional SDRAM system memory
The thin client comes with dual channel, double data rate 3 synchronous dynamic random access memory
(DDR3/DDR3L) small outline dual inline memory modules (SODIMMs).
SODIMMs
The memory sockets on the system board can be populated with up to two industry-standard SODIMMs.
These memory sockets are populated with at least one preinstalled SODIMM. To achieve the maximum
memory support, you can populate the system board with up to 16 GB of memory.
DDR3L-SDRAM SODIMMs
For proper system operation, the SODIMMs must adhere to the following specifications:
●
industry-standard 204-pin
●
unbuffered non-ECC PC3L-12800 DDR3L-1600 MHz-compliant
●
1.35 volt DDR3L-SDRAM SODIMMs
●
support CAS latency 11 DDR3L 1600 MHz (11-11-11 timing)
●
contain the mandatory Joint Electronic Device Engineering Council (JEDEC) specification
The thin client supports the following:
26
Chapter 3 Hardware changes
●
2 Gb and 4 Gb non-ECC memory technologies
●
single-sided and double-sided SODIMMS
●
SODIMMs constructed with x8 and x16 devices; SODIMMs constructed with x4 SDRAM are not supported
NOTE:
The system does not operate properly when unsupported SODIMMs are installed.
Populating SODIMM sockets
There are two SODIMM sockets on the system board. The sockets are labeled DIMM1 and DIMM2.
Item
Description
System Board Label
1
SODIMM1 socket
DIMM1
2
SODIMM2 socket
DIMM2
The system operates in dual-channel mode.
Installing SODIMMs
CAUTION: You must disconnect the AC power cord and wait approximately 30 seconds for the power to drain
before adding or removing memory modules. Regardless of the power-on state, voltage is always supplied to
the memory modules as long as the thin client is plugged into an active AC outlet. Adding or removing
memory modules while voltage is present may cause irreparable damage to the memory modules or system
board.
The memory module sockets have gold-plated metal contacts. When upgrading the memory, it is important
to use memory modules with gold-plated metal contacts to prevent corrosion and/or oxidation resulting from
having incompatible metals in contact with each other.
Static electricity can damage the electronic components of the thin client or optional cards. Before beginning
the following procedures, be sure that you are discharged of static electricity by briefly touching a grounded
metal object. For more information, refer to Electrostatic discharge on page 31.
When handling a memory module, be careful not to touch any of the contacts. Doing so may damage the
module.
1.
Remove/disengage any security devices that prohibit opening the thin client.
2.
Remove all removable media, such as USB flash drives, from the thin client.
3.
Turn off the thin client properly through the operating system, and then turn off any external devices.
4.
Disconnect the AC power cord from the AC outlet, and disconnect any external devices.
CAUTION: You must disconnect the AC power cord and wait approximately 30 seconds for the power to
drain before adding or removing memory modules. Regardless of the power-on state, voltage is always
supplied to the memory modules as long as the thin client is plugged into an active AC outlet. Adding or
removing memory modules while voltage is present may cause irreparable damage to the memory
modules or system board.
5.
Remove the stand from the thin client.
6.
Lay the unit flat on a stable surface with the right side up.
7.
Remove the thin client access panel. See Removing and replacing the access panel on page 16.
Installing additional SDRAM system memory
27
WARNING! To reduce risk of personal injury from hot surfaces, allow the internal system components
to cool before you touch them.
8.
Locate the memory compartment on the system board.
9.
If a PCIe card is installed, remove it.
10. Loosen the two captive screws (1) securing the memory compartment cover.
11. Lift the memory compartment cover out of the chassis (2).
12. To remove a SODIMM, press outward on the two latches on each side of the SODIMM (1), rotate the
SODIMM up, and then pull the SODIMM out of the socket (2).
28
Chapter 3 Hardware changes
13. Slide the new SODIMM (1) into the socket at approximately a 30° angle, and then press the SODIMM
down (2) so that the latches lock it in place.
NOTE: A memory module can be installed in only one way. Match the notch on the module with the tab
on the memory socket.
14. Align the memory compartment cover with the two posts and the clips at the base of the compartment,
and then set the memory compartment cover (1) over the SODIMMs.
TIP: The small clips are pairs. When the compartment is properly placed, one of each pair will be inside
the compartment and one will be outside.
15. Tighten the two captive screws (2) to secure the memory compartment cover.
16. Replace and latch the access panel, and then reinstall the rear I/O panel. See Removing and replacing
the access panel on page 16.
17. Replace the thin client stand.
18. Reconnect the AC power cord and turn on the thin client.
19. Lock any security devices that were disengaged when the thin client access panel was removed.
The thin client automatically recognizes the additional memory when you turn on the thin client.
Installing additional SDRAM system memory
29
A
Specifications
For the latest specifications or additional specifications on the thin client, go to http://www.hp.com/go/
quickspecs/ and search for your specific thin client to find the QuickSpecs.
Dimensions
Width
65 mm
2.56 in.
Depth
220 mm
8.66 in
Height (without stand)
240 mm
9.45 In
Height (with stand)
250 mm
9.84 in.
10°C to 40°C
50°F to 104°F
(max. rate of change is 20°C per hour or 36°F per hour)
-30°C to 60°C
-22°F to 140°F
*Specifications are at sea level with altitude derating of
1°C/300 m (1.8°F/1000 ft) to a maximum of 3 Km (10,000 ft),
with no direct, sustained sunlight. Upper limit may be limited
by the type and number of options installed.
** The operating temperature range when the thin client is
attached to a flat panel using the HP Quick Release is 10°C
to 35°C (50°F to 95°F).
Temperature Range (fanless design)*
Operating**
Nonoperating
Relative Humidity (non-condensing)
Operating
10% to 90%
(max. wet bulb temperature is 28°C or 84.2°F)
5% to 95%
Nonoperating
(max. wet bulb temperature is 38.7°C or 101.6°F)
Maximum Altitude (unpressurized)
Operating
3048 m
10,000 ft
9144 m
30,000 ft
(max. allowed rate of change is 457 m per minute or 1500 ft
per minute)
Nonoperating
(max. allowed rate of change is 457 m per minute or 1500 ft
per minute)
Power Supply
Operating Voltage Range
Rated Line Frequency
30
100 VAC to 240 VAC
50 Hz to 60 Hz
Power Output (maximum)
85 W
Rated Output Current (maximum)
4.36 A
Output Voltage
+19.5 V dc
Appendix A Specifications
B
Electrostatic discharge
A discharge of static electricity from a finger or other conductor may damage system boards or other staticsensitive devices. This type of damage may reduce the life expectancy of the device.
Preventing electrostatic damage
To prevent electrostatic damage, observe the following precautions:
●
Avoid hand contact by transporting and storing products in static-safe containers.
●
Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.
●
Place parts on a grounded surface before removing them from their containers.
●
Avoid touching pins, leads, or circuitry.
●
Always be properly grounded when touching a static-sensitive component or assembly.
Grounding methods
There are several methods for grounding. Use one or more of the following methods when handling or
installing electrostatic-sensitive parts:
●
Use a wrist strap connected by a ground cord to a grounded Thin Client chassis. Wrist straps are flexible
straps of 1 megohm +/- 10 percent resistance in the ground cords. To provide proper grounding, wear
the strap snug against the skin.
●
Use heelstraps, toestraps, or bootstraps at standing workstations. Wear the straps on both feet when
standing on conductive floors or dissipating floor mats.
●
Use conductive field service tools.
●
Use a portable field service kit with a folding static-dissipating work mat.
If you do not have any of the suggested equipment for proper grounding, contact an HP authorized dealer,
reseller, or service provider.
NOTE: For more information about static electricity, contact an HP authorized dealer, reseller, or service
provider.
Preventing electrostatic damage
31
C
Shipping information
Shipping preparation
Follow these suggestions when preparing to ship the thin client:
1.
Turn off the thin client and external devices.
2.
Disconnect the AC power cord from the AC outlet, and then from the thin client.
3.
Disconnect the system components and external devices from their power sources, and then from the
thin client.
4.
Pack the system components and external devices in their original packing boxes or similar packaging
with sufficient packing material to protect them.
NOTE: For environmental nonoperating ranges, see Specifications on page 30
Important service repair information
In all cases, remove and safeguard all external options before returning the thin client to HP for repair or
exchange.
In countries that support customer mail-in repair by returning the same unit to the customer, HP makes every
effort to return the repaired unit with the same internal memory and flash modules that were sent.
In countries that do not support customer mail-in repair by returning the same unit to the customer, all
internal options should be removed and safeguarded in addition to the external options. The thin client
should be restored to the original configuration before returning it to HP for repair.
32
Appendix C Shipping information
D
Accessibility
HP designs, produces, and markets products and services that can be used by everyone, including people with
disabilities, either on a stand-alone basis or with appropriate assistive devices.
Supported assistive technologies
HP products support a wide variety of operating system assistive technologies and can be configured to work
with additional assistive technologies. Use the Search feature on your device to locate more information
about assistive features.
NOTE: For additional information about a particular assistive technology product, contact customer support
for that product.
Contacting support
We are constantly refining the accessibility of our products and services and welcome feedback from users. If
you have an issue with a product or would like to tell us about accessibility features that have helped you,
please contact us at (888) 259-5707, Monday through Friday, 6 a.m. to 9 p.m. Mountain Time. If you are deaf
or hard-of-hearing and use TRS/VRS/WebCapTel, contact us if you require technical support or have
accessibility questions by calling (877) 656-7058, Monday through Friday, 6 a.m. to 9 p.m. Mountain Time.
Supported assistive technologies
33
Index
A
AC power cord connection 5
access panel
removing 16
replacing 18
accessibility 33
altitude specifications 30
B
battery, replacing 22
C
cable lock, installing 8
cautions
attaching the stand 6
electric shock 4, 16, 24, 27
HP Quick Release 10
installing SODIMMs 27
removing the battery 22
securing the power cable 5
static electricity 4, 16
thin client orientation 13
thin client placement 14
ventilation 14
components
front panel 1
internal 19
rear panel 2
D
dimensions 30
E
electrostatic discharge 31
F
flash memory, removing 32
flash storage module, replacing 20
front panel components 1
G
grounding methods
31
H
hardware specifications
34
Index
30
HP Quick Release 8
humidity specifications 30
Q
Quick Release
I
installation guidelines 4, 16
installing
cable lock 8
HP Quick Release 8
low-profile PCIe card 24
SODIMMs 26
system memory 26
thin client onto HP Quick
Release 8
USB devices 25
internal components 19
R
rated output current 30
rear panel components 2
recycling 23
relative humidity specifications
removing
access panel 16
battery 22
flash memory 32
solid state drive 32
SSD 32
replacing
access panel 18
battery 22
flash storage module 20
routine care 15
L
low-profile PCIe card, installing
24
M
memory
installing system 26
socket population 27
specifications 26
mounting options
on back of monitor stand 11
on wall 11
under desk 11
N
non-supported placements
in a drawer 14
under a monitor 15
O
options 1, 8
orientation, horizontal 13
P
PCIe card, low-profile, installing 24
power output specifications 30
power supply specifications 30
preventing electrostatic damage 31
8
30
S
serial number location 3
service repair 32
shipping preparation 32
SODIMMs
installing 26
socket population 27
solid state drive, removing 32
specifications
altitude 30
dimensions 30
hardware 30
humidity 30
power output 30
power supply 30
rated output current 30
relative humidity 30
temperature 30
thin client 30
specifications, memory 26
SSD, removing 32
stand, attaching 6
storage module, replacing flash 20
support, contacting 33
supported assistive technologies
33
supported mounting options 11
supported orientation
horizontal 13
supported placement
under monitor stand 14
T
temperature specifications
tower stand 6
30
U
USB devices, installing 25
USB ports
2.0 25
location 25
maximum size 25
W
warnings
burn 4, 16, 24, 25, 28
electric shock 4, 16, 22, 24
grounding plug 4, 16
NIC receptacles 4, 16
websites
HP 1
Index
35