GT LIVE 2013 Update Instructions

GOLDEN
GOLDEN TEE LIVE 2013 UPDATE INSTRUCTIONS
GT LIVE 2013 Update Instructions
Part One of this update is only necessary if your system box has a serial number below
420000. If your serial number is above 420000 you do not need to install the Memory Module (DIMM).
If you do not need a memory update move on to Part 2: Install Memory Update Stick.
WARNING:
See the image at right for the location of the
six-digit serial number on your system box
below the bar code. The game must be
registered and have licenses available on
your operator account.
SYSTEM REQUIREMENTS:
MUST HAVE 1 GIGABYTE (GB) OF MEMORY
To find the memory on your machine:
 Enter the Operator Setup Mode using the Setup button located on the coin vault. From the main
menu, select Trouble Shooting Shortcuts> System Tests> Hardware/Software> System Info
 CPU Information line displays the amount of memory on the game. 1024 or 896 MB = 1
Gigabyte (No Memory Upgrade needed)
 CPU Information line displays 512 MB or 256 MB = Less than 1 Gigabyte (Memory Upgrade
needed)
Update Contents:


1 GB Dual In-line Memory Module (DIMM)
Update Memory Stick labeled “Golden Tee LIVE
2013 Version 8.01.XX”

2013 Cabinet Marquee
NOTICE: Although this Golden Tee LIVE update process is similar to previous updates, it does require replacing the
DIMM, which will take additional time and tools to complete. Please read the enclosed instructions carefully before
installation.
Follow the steps below in the exact order listed to prevent damage to the Nighthawk System Box.
Part 1: 1 GB Memory Upgrade Procedure
This update is only necessary if your system box has a serial number below 420000.
Tools/equipment required for Memory Upgrade:



1 GB DIMM
¼-inch Hex Nut Driver (no longer than 9 inches)
Standard/Flat Head Screwdriver
Golden Tee LIVE™
www.itsgames.com
847.870.7027
9/4/12
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©2012 Incredible Technologies, Inc. All Rights Reserved. Non-IT trademarks are the properties of their owners and used for illustration only.
All information herein is Confidential. Unauthorized duplication or disclosure may violate applicable laws or agreements.
GOLDEN
GOLDEN TEE LIVE 2013 UPDATE INSTRUCTIONS

Flashlight (optional)
1. Turn OFF all power to the cabinet.
2. Open the cabinet door housing the Nighthawk system box.
System Box
The Nighthawk System Box houses most of the game electronics and hardware in one box that can be
easily installed. As with all electronic equipment, the system box should be handled with extreme care.
Shock, severe temperature, or sudden impacts can damage the internal components that require costly
repair.
Note: Be sure power to the cabinet is OFF when performing any of the procedures below. For added
safety remove the power cord from the back of the cabinet (optional).
System Box Removal (Showpiece Cabinet)
 Unlock the control panel and open to expose the Nighthawk
system box.
 Disconnect all connections to the system box. Be sure all wires
and connectors are clear and out of the way. Label the
connectors for easy reconnection.
 Loosen the 6 ¼-inch hex-head screws that secure the system
box.
 Carefully lift the system box off the screws and up out of the
cabinet.
System Box (Dedicated Cabinet)
 It is not necessary to remove the system box from dedicated
cabinets.
Note: The USB cables can connect to any of the USB ports on the back of the system box.
3. Locate the three hex nut screws on the system box (below
the warning sticker). Using a ¼-inch hex nut driver loosen
the screws but do not remove them.
4. Locate the three hex nut screws on the opposite side of the
system box. Using a ¼-inch hex nut driver remove the
screws and set them aside in a safe place.
5. Using a standard head screwdriver remove the security
labels on both sides of the system box. Please note that if
the machine’s service history includes a software or
memory upgrade transaction, opening the system box will
not void the warranty absent evidence of negligence.
Golden Tee LIVE™
www.itsgames.com
847.870.7027
9/4/12
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©2012 Incredible Technologies, Inc. All Rights Reserved. Non-IT trademarks are the properties of their owners and used for illustration only.
All information herein is Confidential. Unauthorized duplication or disclosure may violate applicable laws or agreements.
GOLDEN
GOLDEN TEE LIVE 2013 UPDATE INSTRUCTIONS
WARNING:
Electrostatic discharge (ESD) can damage components. To provide some ESD protection,
wear an ESD wrist strap connected to the Nighthawk system box. Another method is to
discharge yourself by touching the metal system box while your feet are flat on the ground
before touching any components.
6. Remove the top of the system box and locate the DIMM
slots located adjacent to the fan.
Note: It is possible that the video card on your machine may
sit on top of the thumb latch for the DIMM. If this is
the case please see Video Card Removal on the last
page of these instructions.
7. Push down on the two white or beige thumb latches securing
the DIMM on either side. Make sure the latches are pushed
outward to the open position. You must remove any and all
DIMM before moving to Step 8.
8. Carefully remove the new DIMM from its protective
packaging. Do not touch any part of the DIMM other
than the sides of the card.
9. Position the new DIMM into slot 0 (zero) on the
motherboard. Align the small notch at the bottom edge of the
DIMM with the key/slot in the socket. (The key/slot should
prevent inserting the DIMM backwards.) Typically the bar
code label faces away from the fan.
10. Insert the bottom edge of the DIMM into the socket. Push down on the top edge of the DIMM
until the retaining thumb latches snap into place. Do not force the DIMM into the slot. Make
sure the latches are firmly in place.
Golden Tee LIVE™
www.itsgames.com
847.870.7027
9/4/12
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©2012 Incredible Technologies, Inc. All Rights Reserved. Non-IT trademarks are the properties of their owners and used for illustration only.
All information herein is Confidential. Unauthorized duplication or disclosure may violate applicable laws or agreements.
GOLDEN
GOLDEN TEE LIVE 2013 UPDATE INSTRUCTIONS
11.
12.
13.
14.
15.
16.
If the video card was removed, replace it.
Slide the top of the system box back in place.
Replace the three hex nuts on the top panel of the system box and tighten them.
Tighten the three hex nuts at the opposite side of the system box (below the warning sticker).
If you have a showpiece cabinet, reinstall the system box. See System Box Replacement below.
Turn ON the machine to ensure the new memory is recognized. Let the game boot up completely
to the game mode.
Note: On boot up an Intel screen may appear indicating that an increase in memory occurred. Within a
few seconds this screen will disappear and the game should continue to boot as expected. Proceed
to Part 2: Install Memory Update Stick.
System Box Replacement (Showpiece)
 Unlock the control panel and open to expose the inside of the cabinet.
 Align the system box onto the 6 mounting screws of the internal slanted panel. The connection
ports face up. Once the system box is in place, tighten the 6 ¼-inch hex-head screws to secure
the box to the panel.
 Connect the required connections. See the Installation Manual and User Guide for more details.
Part 2: Install Memory Update Stick
Please remember it is important to KEEP the update stick for future updates. The update stick can be used
for an unlimited number of updates. DO NOT DISCARD.
There are two methods for updating your game:
 Method 1 is performed from the back of the dedicated cabinet.
 Method 2 is performed on Showpiece models.
Select one method and follow the instructions below:
Method 1: Update from Back (Dedicated Cabinet)
1.
2.
3.
4.
Complete a collection on the machine.
Turn OFF all power to the machine.
Remove the back door to the cabinet.
Locate an open USB port on the system box. If there are no open ports, unplug the USB cable
that is routed to the control panel.
WARNING: Do not unplug the USB cables from the I/O Board or CID.
5. Insert the Memory Update Stick into the now open USB port and continue with Part 3 to
complete the update.
Method 2: Update from Under Control Panel (Showpiece Cabinet)
1. Complete a collection on the machine.
2. Turn OFF all power to the machine.
3. Turn the key at the back of the Showpiece cabinet to unlock the control panel box and lift up the
hinged control panel.
4. Locate the open USB port on the back of the system box.
Golden Tee LIVE™
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847.870.7027
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©2012 Incredible Technologies, Inc. All Rights Reserved. Non-IT trademarks are the properties of their owners and used for illustration only.
All information herein is Confidential. Unauthorized duplication or disclosure may violate applicable laws or agreements.
GOLDEN
GOLDEN TEE LIVE 2013 UPDATE INSTRUCTIONS
5. Insert the memory update stick into the USB port.
6. Continue with Part 3 to complete the update.
PART 3: Perform Software Update
1. Turn ON power to the game. It is important to prevent losing power or turning off the game
during this software update!
2. The game should automatically detect the update stick and run the Installer program. It is possible
that on some systems the game might reboot again before running the Installer program.
WARNING: If Error Message 6 or 12 displays, the wrong USB cable was disconnected.
Turn OFF power, replace the cable, select a different USB port and try again.
If the initial update speed is not ideal, more than one reboot may occur.
3. The Installer will read the CID, I/O Board, and Nighthawk
chassis to make sure this upgrade is possible.
4. Press Start to connect to ITNet for authorization.
5. Press Start again to accept the ITNet Operator’s Agreement
(the installation of the software upgrade will begin). The
upgrade will take about 20-30 minutes to complete. Please
be patient during this process.
Note: A graphical progress bar does not exist in this
version of the Update Software. The screen display
looks similar to the screen at right during the boot up
process.
Important! Do not lose power or turn off the game after the start button has been pressed or
any time while the update is in progress.
6. When the install is complete, the Installer prompts to turn OFF the game, remove the memory update
stick, reconnect the original USB cable (if removed), and then turn the game back ON.
7. Once complete, enter the System Setup menus and verify that the software version is Version
8.01.XX.
8. Force a call to ITNet to get all location-specific information that existed before the software update.
Your old settings will be restored within 10 minutes.
Any advertisements placed on the machine with AdWiz using a memory stick will no longer be
available. They must be reloaded. Online advertisements will return within 12 hours.
Golden Tee LIVE™
www.itsgames.com
847.870.7027
9/4/12
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©2012 Incredible Technologies, Inc. All Rights Reserved. Non-IT trademarks are the properties of their owners and used for illustration only.
All information herein is Confidential. Unauthorized duplication or disclosure may violate applicable laws or agreements.
GOLDEN
GOLDEN TEE LIVE 2013 UPDATE INSTRUCTIONS
Dedicated Marquee Installation
1. With the power to the cabinet OFF, carefully unscrew and remove the back panel of the marquee.
2. Once the back panel is removed, disconnect the light from the attaching cables so it is safe to remove
the back panel and the old marquee art.
3. Clean the glass on both sides to give players a clear view of the new marquee.
4. Remove the tabs to expose the adhesive on the new marquee. Follow the instructions for one of these
installations:
A. If you have a Golden Tee Fore! cabinet, use a pair of sharp scissors or a cutting knife to trim
the new marquee along the horizontal lines drawn at the edges of the plastic laminate. IT
recommends using a ruler and a pencil to extend the lines across the laminate before cutting.
(See image above)
B. If you have a cabinet with a rounded top, turn over the new marquee and notice the
Ultraviolet (UV) imprint on the back. Use a pair of sharp scissors or a cutting knife to trim
around the curving outline. (See image above)
C. If you have a Showpiece cabinet, see the following page.
5. Carefully line up the marquee with the inside of the glass, making sure that all the printed images are
visible, and gently press into place.
6. Reconnect the cables to the marquee light and secure the back panel. Be sure the light behind the
marquee works.
Note: Marquee installation will be different for cabinets that were not manufactured by Incredible
Technologies. Consult your manual.
Golden Tee LIVE™
www.itsgames.com
847.870.7027
9/4/12
6|P age
©2012 Incredible Technologies, Inc. All Rights Reserved. Non-IT trademarks are the properties of their owners and used for illustration only.
All information herein is Confidential. Unauthorized duplication or disclosure may violate applicable laws or agreements.
GOLDEN
GOLDEN TEE LIVE 2013 UPDATE INSTRUCTIONS
Showpiece Marquee Installation
1. Slide the rectangular marquee mounting frame from its position on the two upright posts.
2. Remove any one of the four side pieces of the mounting frame.
3. Remove the current plastic laminate marquee from the mounting frame, but do not remove the
cardboard.
4. Slide the updated marquee into place and reassemble the side piece or pieces. Make sure all of the
surrounding pieces of the mounting frame are tight and the plastic laminate is smooth against the
cardboard.
5. Slide the fully assembled marquee back into position.
Note: No cutting required when installing the Showpiece marquee.
System Box Filter Cleaning
A clean filter is very important for proper cooling and optimal performance of the hardware. Be sure to
clean this filter regularly.
1. With the back door removed, slide out the ventilation filter located on the underside of the system
box.
2. Clean the filter thoroughly so it is free of dust and debris.
3. Insert the filter back into the slots of the bracket located on the underside of the system box.
Golden Tee LIVE™
www.itsgames.com
847.870.7027
9/4/12
7|P age
©2012 Incredible Technologies, Inc. All Rights Reserved. Non-IT trademarks are the properties of their owners and used for illustration only.
All information herein is Confidential. Unauthorized duplication or disclosure may violate applicable laws or agreements.
GOLDEN
GOLDEN TEE LIVE 2013 UPDATE INSTRUCTIONS
Video Card Removal
Only follow these instructions if the video card in your system box interferes with the removal of
the Dual in-line Memory Module (DIMM).
Video Card Screw
1. Disconnect the ribbon cable from the motherboard and
clear it from the video card. Note the orientation. If
applicable, remove the black and orange cable from the
video card.
2. Remove the ¼-inch screw holding the card to the system
box and set aside. See Video Card Screw.
3. Carefully remove the video card, touching it only on the edges, and set it in a safe spot away from
liquids, dust or debris. There are two types of plastic mounting clips used in the system box: push
clip (white or beige) and swing clip (black or brown). Depending on the year of your system box
you may have either a push clip or a swing clip. See images below for releasing each type of clip.
Push Clip – Use a screwdriver to push down on
the clip and release the video card.
Swing Clip – Use a screwdriver or your finger to
swing the clip aside and release the
video card.
4. After replacing the DIMM as outlined on page 3, reinsert the video card by lining up the edge of
the video card to the connector on the motherboard. Press until it is firmly seated. Be sure both
sides are inside the connector and the locking clip is engaged.
5. Reattach the video card to the system box using the ¼-inch hex nuts.
6. Reattach the ribbon cable. Be sure it is connected to all pins. If necessary, reattach the orange and
black cable to the video card.
Golden Tee LIVE™
www.itsgames.com
847.870.7027
9/4/12
8|P age
©2012 Incredible Technologies, Inc. All Rights Reserved. Non-IT trademarks are the properties of their owners and used for illustration only.
All information herein is Confidential. Unauthorized duplication or disclosure may violate applicable laws or agreements.