Exchange ActiveSync for BlackBerry 10

Exchange ActiveSync for BlackBerry 10
Configuration Guide
September 2014
Copyright © 1999-2014 Global Relay. Confidential and Proprietary.
All Rights Reserved. Not to be reproduced or distributed without permission.
20141006
Contents
Using this Configuration Guide ................................................................................................... 3
Configuring a Zimbra Account with Exchange ActiveSync .............................................................. 4
Legal Information..................................................................................................................... 6
Configuration Guide – Zimbra for BlackBerry 10 - Exchange ActiveSync
24/7 Technical Support: 1.866.484.6630 / support@globalrelay.net / training@globalrelay.net
Copyright © 1999-2014 Global Relay. Confidential & Proprietary. All Rights Reserved. Not to be reproduced or distributed without permission.
Page 2 of 6
Using this Configuration Guide
This Guide is for administrators at companies using Global Relay services who are responsible for user
management, as well as the day-to-day management of Global Relay Archive.
This Guide provides step-by-step instructions for configuring a Zimbra account on a BlackBerry 10
smartphone using an Exchange connection.

An IMAP connection syncs email data between devices, because all data is kept on the Zimbra
server. When you read or delete an email, information is synced across all devices where you
access your email account.

A POP connection downloads messages off the server, and multiple connections are not
synced. When you read or delete an email, this action might not be reflected across your other
devices.
NOTE: POP is not our recommended connection type; Global Relay recommends configuring
your account via an IMAP connection.

An Exchange connection is similar to an IMAP connection because it too syncs email data
between devices. It also synchronizes the activity in your desktop mailboxes with your
mailboxes on Global Relay's email server. Also, you can sync calendar data between devices
using active sync with an Exchange connection.
NOTE: You must have the Emissary or Professional class of service in order to set up Zimbra
with an Exchange connection.
Configuration Guide – Zimbra for BlackBerry 10 - Exchange ActiveSync
24/7 Technical Support: 1.866.484.6630 / support@globalrelay.net / training@globalrelay.net
Copyright © 1999-2014 Global Relay. Confidential & Proprietary. All Rights Reserved. Not to be reproduced or distributed without permission.
Page 3 of 6
Configuring a Zimbra Account with Exchange
ActiveSync
1. On the BlackBerry 10 home screen, tap Settings
2. Tap Accounts
3. Tap Add Account
.
.
.
4. Tap Email, Calendar and Contacts
5. Tap the Advanced button
.
.
6. Tap Microsoft Exchange ActiveSync
.
7. Set up the following information and tap Next:

Description: Enter a description for the account that only you will be able to see.

Domain: Leave blank.

Username: Enter your email address.

Email Address: Enter your email address.

Password: Enter your mailbox password.
Configuration Guide – Zimbra for BlackBerry 10 - Exchange ActiveSync
24/7 Technical Support: 1.866.484.6630 / support@globalrelay.net / training@globalrelay.net
Copyright © 1999-2014 Global Relay. Confidential & Proprietary. All Rights Reserved. Not to be reproduced or distributed without permission.
Page 4 of 6

Server Address: Enter mail3.globalrelay.com.

Port: Enter 443.

Use SSL: Set to On.

Use VPN: Set to Off.

Download Messages While Roaming: The default is set to On.

Push: The default is set to On.

Sync Interval: This option is only available if Push is set to Off.

Sync Timeframe: The default is set to 30 Days.
8. Ensure the service options are correct and tap Done.
Configuration Guide – Zimbra for BlackBerry 10 - Exchange ActiveSync
24/7 Technical Support: 1.866.484.6630 / support@globalrelay.net / training@globalrelay.net
Copyright © 1999-2014 Global Relay. Confidential & Proprietary. All Rights Reserved. Not to be reproduced or distributed without permission.
Page 5 of 6
Legal Information
Global Relay, by publishing this document, does not guarantee that any information contained herein
is and will remain accurate or that use of the information will ensure correct and faultless operation of
the relevant service or equipment. Global Relay, its agents and employees, shall not be held liable to
or through any user for any loss or damage whatsoever resulting from reliance on the information
contained herein.
This document contains information proprietary to Global Relay and may not be reproduced, disclosed,
or used in whole or part without the express written permission of Global Relay.
Any Software, including but not limited to, the code, screen, page, structure, sequence, and
organization thereof, and Documentation are protected by national copyright laws and international
treaty provisions. This User Guide is subject to U.S. and other national export regulations.
Nothing in this document is intended, nor does it, alter the legal obligations, responsibilities or
relationship between yourself and Global Relay as set out in the contract existing between us.
Global Relay will not be liable for any compliance or technical information provided herein.
Configuration Guide – Zimbra for BlackBerry 10 - Exchange ActiveSync
24/7 Technical Support: 1.866.484.6630 / support@globalrelay.net / training@globalrelay.net
Copyright © 1999-2014 Global Relay. Confidential & Proprietary. All Rights Reserved. Not to be reproduced or distributed without permission.
Page 6 of 6