HEOS HomeCinema QUICK START GUIDE
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BEFORE YOU BEGIN
The HEOS HomeCinema is designed
to enhance the sound of your TV and
allows you to enjoy HEOS Wireless
Multi-Room Sound.
Make sure you have the following items in working order:
Wi-Fi
Router
Internet
Apple iOS, Android, or Kindle
Connection
mobile device connected
to your network
TV
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English
STEP 1: UNPACK
HEOS HomeCinema QUICK START GUIDE
Français
Carefully unpack your new HEOS HomeCinema.
Español
Verify that the following items are included in the box.
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STEP 1: UNPACK
Verify that the following items are included in the accessories box.
1/8 inch (3.5 mm)
stereo cable
HDMI cable
IR blaster
Power cord for
Soundbar
(3.28 ft / 1.0 m)
Wall mount bumper
pads for Soundbar
Power cord for
Subwoofer
(6.56 ft / 2.0 m)
Digital optical cable
AC adaptor
for Soundbar
Non-skid pads
for Subwoofer
RCA to 1/8 inch
(3.5 mm) adaptor
Ethernet cable
Short feet
Tall feet
(3/4 inch / 19 mm) (1 1/4 inch / 31 mm)
Wall mount template
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STEP 2: PLACE
HEOS HomeCinema QUICK START GUIDE
Français
PLACING THE SOUNDBAR
Place the HEOS HomeCinema at a convenient location near the TV.
Español
• If needed, install the short or tall feet to the bottom of the Soundbar so that it clears the
base of your TV.
OPTIONAL
The HEOS HomeCinema Soundbar can be wall-mounted using
the integrated keyhole mounts. Please refer to the wall mount
template located behind the Soundbar in the product carton.
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STEP 2: PLACE
PLACING THE SUBWOOFER
1 Attach the included non-skid
pads to the four corners of the
Subwoofer’s side or bottom if you
are placing it on a hard surface.
2 Place the Subwoofer in a convenient
location on the floor near the
Soundbar.
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STEP 3: CONNECT
HEOS HomeCinema QUICK START GUIDE
Français
Connect the shorter power cord between the Soundbar and a wall outlet and
the longer power cord between the Subwoofer and a wall outlet.
Español
(3.28 ft/1.0 m)
(6.56 ft/2.0 m)
OPTIONAL
If you are connecting the HEOS HomeCinema to a wired
network, connect the included Ethernet cable between the
HEOS HomeCinema and your router.
Do not connect the Ethernet cable if you are connecting your
HEOS HomeCinema to a wireless network.
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STEP 3: CONNECT
OPTIONAL
If you are wall mounting your HEOS HomeCinema you can skip this step.
1 Connect the IR blaster to the “IR OUT” jack on the back of the Soundbar.
2 Peel off the backing and affix the blaster to the Soundbar so that it directly
faces the IR receiver on your TV.
IR receiver on your TV
Note: The location of the IR receiver may be different on your TV. Please consult your TV
manual.
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HEOS HomeCinema QUICK START GUIDE
Download the HEOS by Denon
App
Launch the HEOS App
and follow the instructions
in the app.
Español
Go to the Apple App Store, Google Play or
Amazon Appstore and search for “HEOS
by Denon” to download and install.
2
Français
1
English
STEP 4: CONTROL
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STEP 5: ADD DEVICE
1
Music
2
Settings
Add Device
ENJOY!
For further information, please visit www.HEOSbyDenon.com
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For more information, visit www.HEOSbyDenon.com
Refer to the Online Manual for other functions information and operation
procedure details.
manuals.denon.com/HEOSHC/ALL/EN
Français
•
•
English
OWNER'S MANUAL
HEOS HomeCinema QUICK START GUIDE
Español
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BASIC TROUBLESHOOTING
My HEOS device won’t connect to my network using the audio cable
•
•
Make sure your mobile device is connected to your wireless network before setting up your HEOS device.
Alternatively, you can connect your HEOS device to your network router using the included Ethernet cable. Once connected via
Ethernet, the HEOS by Denon App should recognize the HEOS device and you can manually move it to your wireless network
using Settings/My Devices/Device_Name/Advanced/Network Settings.
I get a message “Device was not found”
•
•
•
•
•
Move your HEOS device closer to your wireless router.
Your HEOS device and controller device may not be on the same network. Verify that the controller device is on the same network
as your HEOS device. This is usually configured under the Settings feature on your mobile device. If you have more than one
network, your device may hop to a different network as you move around your home.
Make sure you don’t have any other electronic devices interfering with your wireless network signals. Microwave ovens, cordless
phones, and some televisions can cause wireless network interference.
If your HEOS devices are located far away from your router, consider adding a wireless range extender like the HEOS Extend.
In case your wireless router is incompatible with your HEOS device, please use the optional HEOS Extend Wireless Range
Extender and hard-wire it to your router.
Music cuts out or delays sometimes
•
•
•
•
Make sure your Internet connection is operating correctly.
If you are sharing your network with other users or devices, they may be using most of your bandwidth
(especially if they are streaming video).
Make sure your HEOS devices are within range of your wireless network.
Make sure your HEOS devices are not located near other electronic devices that could interfere with it’s wireless connectivity
(like microwave ovens, cordless phones, TVs, etc…).
No Subwoofer sound, sound interrupted, or noise occurring
•
Check that the status LED is lit in blue on the Subwoofer. When the Status LED is lit in amber, disconnect from the wall outlet and
then reconnect to it, or try to pair again.
1.
2.
•
Press the Pair Button on the Subwoofer until the Status LED flashes amber rapidly.
Press the Pair Button on the back of the Soundbar. The Status LED on the Subwoofer will be solid blue.
When there is an obstacle between the Soundbar and the Subwoofer, remove it or place the Subwoofer closer to the Soundbar.
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HEOS HomeCinema QUICK START GUIDE
English
My TV won’t turn on now
•
Make sure that the IR blaster is placed directly in front of your TV’s IR receiver. If you have trouble locating the IR receiver, please
contact your TV manufacturer.
Español
Connecting to a network using WPS
If your wireless router support WPS (Wi-Fi Protected Setup™) your HEOS wireless device can optionally connect to your network
using the “Push Button” method by following these steps:
1.
2.
3.
4.
Français
•
The HEOS HomeCinema may be blocking the IR receiver on your TV. Please follow the instructions on page 7 for properly installing
the included IR blaster so that IR signals from your TV remote pass through the HEOS HomeCinema and are repeated out of the
IR blaster, so your TV can respond.
Press the WPS button on your router.
Within 2 minutes, rapidly press the Connect button 3 times (within 2 seconds of each press).
The LED on the front of the HEOS device will flash green for several seconds as it connects to your router.
When the connection is complete, the LED on the front of the HEOS device will turn solid blue.
Resetting Your Device
Resetting your HEOS device will clear out the wireless network settings, EQ, and name but retain it’s current software.
You will have to use Settings->Add Device to reconnect the device to your home network before it can be used.
To reset your HEOS device, gently insert a small paperclip into the Reset button hole on the back and hold it in until the front LED
begins to flash amber.
Restoring the Device to Factory Defaults
Restoring the HEOS device to its factory defaults will clear all of the settings and restore the original software which was installed at
the factory.
Caution: All settings will be erased and the software will likely be downgraded!
To restore your HEOS device to the factory defaults, unplug the power cable from the power outlet. Insert a small paperclip into the
Reset button hole on the back, reconnect the power cable, and hold it in until the front LED begins to flash amber.
The HEOS by Denon app and brand is not affiliated with any manufacturer of any mobile device.
HEOS and the HEOS logo are trademarks or registered trademarks in the US and/or other countries.
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
Google Play is a trademark of Google Inc.
Amazon, Kindle, Fire and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
Wi-Fi Protected Setup™ logo is trademark of Wi-Fi Alliance.
All other trademarks are the property of their respective owners.
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CONTACT Denon
For US & Canada only:
If you need further assistance with your HEOS Product,
please contact HEOS by Denon Customer Support Services below:
Website
www.HEOSbyDenon.com/Support
Email
Support@HEOSbyDenon.com
Live Chat
www.HEOSbyDenon.com/LiveChat
Telephone
Toll Free
(855) 499 2820
(M-F 10:00AM to 10:00PM EST / Sat 12:00PM to 8:00PM EST)
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HEOSbyDenon.com
Printed in China 5411 11266 10AD
Copyright ©2015 D&M Holdings Inc. All Rights Reserved.
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