How to get help email@example.com firstname.lastname@example.org Contact Fred for: New purchasing of computers, reinstalling of old computers Software Availability such as Matlab, Office, Anti-Virus email@example.com Contact COE Help for: User Accounts COE/ECE accounts and email www.coe.neu.edu/computer (help and FAQ) Setup Website by: Using ssh to connect to gateway.coe.neu.edu then type the command: -bash-3.00$ Setup This program will help you configure your COE account. What would you like do? Choose a number or type q to quit: 1. Change my password 2. Check my disk quota 3. Set up my WWW home page 4. Turn on error reporting for my WWW home page 5. Set up or remove email forwarding 6. Set up or remove vacation autoresponder firstname.lastname@example.org Contact Main helpdesk for: NEU/Husky accounts Sponsored Accounts Sponsored accounts will allow you to get available software directly from the main helpdesk and gain access to the VPN (virtual private network) this will give you a secure connection to computers on campus and allow you to read IEEE papers hosted at the library.