ANGEL FAQ

Frequently Asked Questions
for Blackboard Mobile Learn
for ANGEL on the iPhone®/iPod
touch®/iPad™
How do I download the Blackboard
Mobile Learn for ANGEL app?
Can I update and contribute content
to any features from my device?
How do I log in to Blackboard
Mobile Learn for ANGEL?
How do I set up a Wi-Fi connection on
my iPhone/iPod touch/iPad?
The Blackboard Mobile Learn app is available in the
iTunes store; search for Blackboard Mobile Learn
to find it. There is one version for the iPhone/iPod
touch, and a separate version for the iPad.
Once you have successfully
opened Blackboard Mobile Learn:
downloaded
and
1. Search for your school using the search bar
that automatically appears when you open
the app
2. Select your school
3. Log in using the same username and
password that you normally use to
access Blackboard
I successfully downloaded the
Blackboard Mobile Learn app.
Why do I get an error message
when I try to log in?
To use Blackboard
your iPhone, iPod
be connected to
Mobile Learn can
on an Apple device.
Mobile Learn for ANGEL on
touch, or iPad, you MUST
a Wi-Fi network. Blackboard
ONLY be accessed via Wi-Fi
Using your iPhone/iPod touch/iPad over a Wi-Fi
connection, you can update Discussions. Instructors can post announcements as well.
1. Go into your “Settings”
2. Select the“Wi-Fi”option in the settings menu
3. Toggle the “OFF” switch to the right so that it
changes to read “ON” and turns blue in color
4. Wait for the available networks to load under the
header that reads “Choose a Network.” Select the
network you want to join once it is displayed.
5. If you select a secure/password-protected
network, enter the network password in the
menu that pops up. If your network is unprotected, you do not need to type in a password.
Will the work done from my mobile
device show when I log into ANGEL
on a computer?
Yes! The Blackboard Mobile Learn for ANGEL
app syncs with your institution’s servers so that
any updates made from your mobile device are
reflected on the normal ANGEL site, and vice versa.
Please help, I am having trouble
attaching media files to my posts!
In order for you to attach media files to your
posts, you must have the most recent release
of Blackboard Mobile Learn (available in the
Android Market as of December 2010). If that
doesn’t work, it may be a behind-the-scenes
component of the Blackboard software that
needs to be upgraded by your school’s Blackboard Administrator. We’re working to make
sure all schools perform this upgrade ASAP.
What other features are planned for
Blackboard Mobile Learn for ANGEL?
While we’re excited about our new mobile
learning apps, we are already hard at work
to make them even more useful for students
and for instructors. We feel like we’ve only
scratched the surface of what’s possible with
mobile learning and we hope to do a lot more
with your ideas and input as part of the mix.
If there’s something you’d like to see in our
mobile apps, please tell us — we want to know!
You can submit your thoughts and ideas at
http://www.blackboard.com/Mobile/Student.aspx
or on our blog www.mobilegarageblog.com
Where can I go if I have additional
questions?
Please check out our website at
blackboardmobile.com, or contact your school’s
Help Desk or ANGEL Administrator.
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