HD-M11dn - Complete Mailing Solutions

User’s Guide
Copyright Information
Copyright © 2012 by Neopost. All Rights Reserved
HD-M11dn User’s Guide
Revision 1.0
January 2013
Disclaimer
Every effort has been made to ensure that the information in this
document is complete, accurate, and up-to-date. The
manufacturer assumes no responsibility for the results of errors
beyond its control. The manufacturer also cannot guarantee that
changes in software and equipment made by other
manufacturers and referred to in this guide will not affect the
applicability of the information in it. Mention of software products
manufactured by other companies does not necessarily
constitute endorsement by the manufacturer .
While all reasonable efforts have been made to make this
document as accurate and helpful as possible, we make no
warranty of any kind, expressed or implied, as to the accuracy or
completeness of the information contained herein.
Trademark Information
Apple, Macintosh, Mac and Mac OS are registered trademarks of
Apple Computers Inc. Microsoft, MS-DOS, Windows, Windows
Vista, Internet Explorer are either registered trademarks or
trademarks of Microsoft Corporation in the United States and/or
other countries. Adobe, Acrobat, Acrobat Reader, PostScript ™
Adobe Systems, Inc. which may be registered in certain
jurisdictions. Ethernet ® Digital Equipment Corporation. Mozilla
and Firefox ®/™ Mozilla Foundation.
Other product names and brand names are registered
trademarks or trademarks of their proprietors.
2 > HD-M11dn Copyright Information
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Printer features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Abbreviations Used. . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Printer Components . . . . . . .
Front View . . . . . . . . . .
Interior View . . . . . . . . .
Rear View . . . . . . . . . . .
.
.
.
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.........8
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........ 9
. . . . . . . 10
Operator Panels . . . . . . . . . .
HD-M11dn Operator Panel
Panel Elements . . . . . . .
Menu functions . . . . . . .
Printing menu settings . .
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. . . . . . . . 11
. . . . . . . .11
. . . . . . . .11
. . . . . . . .12
. . . . . . . .24
Paper Recommendations . . . . . . . . . . . . . . . . . .
Paper and envelope types. . . . . . . . . . . . . . . .
Transparencies and adhesive labels . . . . . . . . .
Postcards . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing paper . . . . . . . . . . . . . . . . . . . . . . .
Paper Tray. . . . . . . . . . . . . . . . . . . . . . . . .
Automatic feed sequence . . . . . . . . . . . . . .
Multi purpose tray . . . . . . . . . . . . . . . . . . .
Paper Exit Paths . . . . . . . . . . . . . . . . . . . . .
Setting the Paper feed, size and media . . . . . .
. . . . . . . . 25
. . . . . . . .25
. . . . . . . .26
. . . . . . . .26
. . . . . . . .27
. . . . . . . .27
. . . . . . . .32
. . . . . . . .33
. . . . . . . .37
. . . . . . . .39
Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printer settings in Windows. . . . . . . . . . . . . . .
Printing preferences in Windows applications .
PCL emulation . . . . . . . . . . . . . . . . . . . . . .
PS emulation . . . . . . . . . . . . . . . . . . . . . .
Setting from Windows control panel . . . . . . .
Printer settings in Macintosh . . . . . . . . . . . . . .
Auto versus Manual Duplex Printing . . . . . . . . .
Auto Duplexing . . . . . . . . . . . . . . . . . . . . .
Manual duplexing . . . . . . . . . . . . . . . . . . . .
Duplex printing . . . . . . . . . . . . . . . . . . . . . . .
3 > HD-M11dn Contents
. . . . . . . . 45
. . . . . . . .45
. . . . . . . .45
. . . . . . . .46
. . . . . . . .49
. . . . . . . .54
. . . . . . . .59
. . . . . . . .60
. . . . . . . .60
. . . . . . . .60
. . . . . . . .61
Overlays and Macros (Windows Only) . . . . . . . .
What are overlays and macros?. . . . . . . . . . . .
Creating PostScript overlays . . . . . . . . . . . . . .
Creating the overlay image . . . . . . . . . . . . .
Create and download the project . . . . . . . . .
Test printing the overlay . . . . . . . . . . . . . . .
Defining overlays . . . . . . . . . . . . . . . . . . . .
Printing with PostScript overlays . . . . . . . . . . .
Creating PCL Overlays . . . . . . . . . . . . . . . . . .
Creating the overlay image . . . . . . . . . . . . .
Create and download macros . . . . . . . . . . . .
Test printing the macro. . . . . . . . . . . . . . . .
Defining overlays . . . . . . . . . . . . . . . . . . . .
Printing with PCL overlays . . . . . . . . . . . . . . .
. . . . . . . . 63
. . . . . . . .63
. . . . . . . .63
. . . . . . . .64
. . . . . . . .64
. . . . . . . .65
. . . . . . . .66
. . . . . . . .67
. . . . . . . .68
. . . . . . . .68
. . . . . . . .68
. . . . . . . .70
. . . . . . . .70
. . . . . . . .71
Consumables and Maintenance . . . . . . . . . . . . .
Consumable order details . . . . . . . . . . . . . . . .
Toner cartridge life . . . . . . . . . . . . . . . . . . . .
When to replace the toner cartridge. . . . . . . . .
Replacing the toner cartridge . . . . . . . . . . . . .
Image drum life. . . . . . . . . . . . . . . . . . . . . . .
When to replace the image drum. . . . . . . . . . .
Replacing the image drum. . . . . . . . . . . . . . . .
Generating a cleaning page. . . . . . . . . . . . . . .
Cleaning the LED array. . . . . . . . . . . . . . . . . .
. . . . . . . . 73
. . . . . . . .73
. . . . . . . .73
. . . . . . . .73
. . . . . . . .74
. . . . . . . 81
. . . . . . . 81
. . . . . . . 81
. . . . . . . 88
. . . . . . . 92
Troubleshooting . . . . . . . . . .
Status and error messages .
Paper Jams . . . . . . . . . . . .
Input jam . . . . . . . . . . . . .
Feed jam or exit jam . . . . .
Print quality problems . . . .
Paper feed problems . . . . .
Software problems. . . . . . .
Hardware problems . . . . . .
. . . . . . . . 94
. . . . . . . .94
. . . . . . . .94
. . . . . . . .96
. . . . . . . .96
. . . . . . .105
. . . . . . .108
. . . . . . .110
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Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Options order numbers . . . . . . . . . . . . . . . . . . . . . . . .112
Installation procedure . . . . . . . . . . . . . . . . . . . . . . . . .112
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
4 > HD-M11dn Contents
Notes, Cautions and
Warnings
Note
A note provides additional information to supplement
the main text.
CAUTION!
A caution provides additional information which, if
ignored, may result in equipment malfunction or
damage.
WARNING!
A warning provides additional information which, if
ignored, may result in a risk of personal injury.
For the protection of your product, and in order to ensure that
you benefit from its full functionality, this model has been
designed to operate only with genuine original toner cartridges.
Any other toner cartridge may not operate at all, even if it is
described as “compatible”, and if it does work, your product's
performance and print quality may be degraded.
Specifications subject to change without notice. All trademarks
acknowledged.
5 > HD-M11dn Notes, Cautions and Warnings
Introduction
Printer features
• Memory: 64 MB.
• High speed printing:
- 35 ppm for Letter, 33 ppm for A4.
• Maximum Resolution: B4311200 x 1200 dpi.
• Paper handling: 250 sheets 20-lb. US Bond (75 g/m²).
• Emulations: B431PostScript 3, standard Printer Control
Language PCL6, PCLXL, Epson FX, IBM ProPrinter.
• Barcodes: embedded for SIDM emulations.
• Flash DIMM: 4.5 MB to allow the storage of additional fonts or
bar codes.
• USB 2.0 High speed and Parallel interfaces.
• 10/100 BASE-TX Network
• Multi Purpose tray to extend the range of media your printer
can accommodate; can also be used for manual duplexing.
Additionally, the following optional features are available:
• 64 and 256 MB RAM DIMM: to extend the main memory of
your printer and speed up the processing of large files.
• Second paper tray: to increase your printer’s paper handling
capacity by 530 sheets (20-lb. US Bond, 75 g/m²).
6 > HD-M11dn Introduction
About This Manual
This manual has been written using more than one printer as a
model and the illustrations/screenshots reflect this. What you
see will be appropriate to the model you are using.
Abbreviations Used
The following abbreviations are used in this manual:
ABBREVIATION
MEANING
Ctrl
Control
dpi
dots per inch
DIMM
Dual In-line Memory Module
d
duplex
n
network card installed
LED
Light Emitting Diode
NIC
Network Interface Card
PCL
Printer Control Language
PS
PostScript (emulation)
PSE
PostScript Emulation
RAM
Random Access Memory
7 > HD-M11dn About This Manual
Printer Components
Front View
1.
Operator panel
2.
Output Stacker (150 sheets, face down)
3.
Output Stacker extension
4.
Top cover release button
5.
Multi Purpose Tray (50 sheets), shown in open position
6.
Multi Purpose Tray extension
7.
Paper Tray (250 sheets)
8 > HD-M11dn Printer Components
Interior View
1.
ON/OFF switch
2.
LED array
3.
Image drum
4.
Manual Feed Tray (shown in open position)
5.
Toner cartridge
6.
Fuser unit
7.
Top cover
9 > HD-M11dn Printer Components
Rear View
1.
Power cable connection
2.
Parallel interface connection
3.
USB interface connection
4.
LAN interface connection
5.
Memory panel (to upgrade your printer’s memory RAM
DIMM)
6.
Cooling fan
10 > HD-M11dn Printer Components
Operator Panels
HD-M11dn Operator Panel
The HD-M11dn operator panel consists of a menu driven control
panel (2 through 6), an LCD display (1) and two LED indicators
(7, 8).
Panel Elements
1.
Liquid crystal display. (LCD) panel. Two rows of up to 16
alphanumeric digits displaying print status, menu items in
menu mode and error messages.
11 > HD-M11dn Operator Panels
2.
Menu Scroll Buttons. Press briefly to enter the MENU
mode. Press briefly again to select the next menu. Press
for more than 2 seconds to scroll through the different
menus.
3.
Back button. Press briefly to return to the previous
higher level menu item or exit the menu when in MENU
mode.
4.
OK button. In the ONLINE or OFFLINE mode: press this
briefly to enter the MENU mode. In the MENU mode: press
this briefly to select the menu or setting indicated on the
LCD.
Note
When pressed with DATA displayed (press and hold
for five seconds), it forces the printer to print out the
remaining data in the printer.
5.
Online button. Press to switch between ONLINE and
OFFLINE status.
Press to exit the menu and displays ONLINE, when in the
MENU mode.
Note
When pressed in Menu mode, the Online button
returns the printer to ONLINE status. Also when there
is an error indicating wrong paper size, pressing the
Online button forces the printer to print.
6.
Cancel button. When printing press to cancel a print job.
Press to exit the MENU mode and go ONLINE, when in the
MENU mode.
7.
Ready indicator (green). ON indicates ready to receive
data. FLASHING indicates processing data. OFF indicates
Offline.
8.
Attention indicator (red). ON indicates a warning (e.g.
low toner). FLASHING indicates an error, (e.g. toner
empty). OFF indicates normal condition.
12 > HD-M11dn Operator Panels
The meaning of the indicator LEDs when they flash (x) is
summarized as follows:
STATUS
READY
LED
Flash
x
x
ATTENTION
LED
MEANING
The printer is receiving
and processing data
during printing or the
printer is resetting.
x
There is a printing error,
for example, a problem
with paper, the cover is
open or the paper tray is
empty while a job is
processing.
x
There is a minor error with
the printer, for example,
toner is low and the image
drum needs to be
changed.
Menu functions
The Printer Menu allows you to view and change the printer’s
internal settings.
The settings are grouped into categories or “menus” such as
Information Menu or Print Menu.
Some of these settings are similar to those found in your printer
driver or application software. The settings that you can change
using this software act as the printer’s defaults. These can be
overridden by the settings in your printer driver or application.
For example, if you have set the number of copies in the printer
menu settings to one, this will be overridden if you select three
copies of your document in the printer driver.
Factory default settings are shown in the following tables.
13 > HD-M11dn Operator Panels
Information menu: HD-M11dn Printer Menu
This menu provides a quick method of listing various items stored
within the printer.
ITEM
ACTION
PRINT MENU MAP
EXECUTE
NETWORK
EXECUTE
PRINT FILE LIST
EXECUTE
PRINT PCL FONT
EXECUTE
PRINT PSE FONT
EXECUTE
PRINT PPR FONT
EXECUTE
PRINT FX FONT
EXECUTE
DEMO 1
EXECUTE
PRINT ERROR LOG
EXECUTE
USAGE REPORT
EXECUTE
REMARKS
B431dn only
Is displayed only when
‘USAGE REPORT’ is
enabled in the Print
Statistics Menu
Shutdown menu: HD-M11dn Printer Menu
This menu shuts down the printer.
ITEM
ACTION
SHUTDOWN START
EXECUTE
REMARKS
14 > HD-M11dn Operator Panels
Print menu: HD-M11dn Printer Menu
This menu provides adjustment of various print job related
functions.
ITEM
DEFAULT
COPIES
1
DUPLEX
OFF
PAPER FEED
TRAY1
AUTO TRAY SWITCH
ON
TRAY SEQUENCE
DOWN
MP TRAY USAGE
DO NOT USE
MEDIA CHECK
ENABLE
RESOLUTION
1200DPI
TONER SAVE MODE
DISABLE
ORIENTATION
PORTRAIT
LINES PER PAGE
64 LINES
EDIT SIZE
CASSETTE SIZE
REMARKS
15 > HD-M11dn Operator Panels
Media Menu: HD-M11dn Printer Menu
This menu provides adjustment to suit a wide range of print
media.
ITEM
DEFAULT
REMARKS
TRAY 1 PAPERSIZE
LETTER
TRAY 1 MEDIATYPE
PLAIN
TRAY 1
MEDIAWEIGHT
MEDIUM
TRAY2 PAPERSIZE
LETTER
When tray 2 is
installed
TRAY2 MEDIATYPE
PLAIN
When tray 2 is
installed
TRAY2 MEDIAWEIGHT
MEDIUM
When tray 2 is
installed
MPT PAPERSIZE
LETTER
MPT MEDIATYPE
PLAIN
MPT MEDIAWEIGHT
MEDIUM
UNIT OF MEASURE
INCHES
X DIMENSION
8.5 INCHES
Y DIMENSION
11 INCHES
16 > HD-M11dn Operator Panels
System configuration menu: HD-M11dn Printer Menu
This menu adjusts general printer settings to suit the way you
prefer to work.
ITEM
DEFAULT
POW SAVE TIME
1 MIN
PERSONALITY
AUTO EMULATION
PARA PS-PROTOCOL
ASCII
USB PS-PROTOCOL
RAW
NET PS-PROTOCOL
RAW
CLRABLE WARNING
ONLINE
AUTO CONTINUE
OFF
MANUAL TIMEOUT
60 SEC
TIMEOUT INJOB
40 SEC
TIMEOUT LOCAL
40 SEC
TIMEOUT NET
90 SEC
LOW TONER
CONTINUE
JAM RECOVERY
ON
ERROR REPORT
OFF
START UP
OFF
REMARKS
B431dn only
B431dn only
17 > HD-M11dn Operator Panels
PCL emulation: HD-M11dn Printer Menu
This menu controls the printer’s PCL emulation.
ITEM
DEFAULT
FONT SOURCE
RESIDENT
FONT NO.
I0
FONT PITCH
10.00 CPI
SYMBOL SET
PC-8
A4 PRINT WIDTH
78 COLUMN
WHITE PAGE SKIP
OFF
CR FUNCTION
CR
LF FUNCTION
LF
PRINT MARGIN
NORMAL
PEN WIDTH ADJUST
ON
REMARKS
TRAY ID#
PCL T0ID
4
PCL T1ID
1
PCL T2ID
5
When Tray2 is
installed
18 > HD-M11dn Operator Panels
PPR Emulation: HD-M11dn Printer Menu
This menu controls the printer’s PPR emulation.
ITEM
DEFAULT
CHARACTER PITCH
10 CPI
FONT CONDENSE
12 CPI to 20 CPI
CHARACTER SET
SET-2
SYMBOL SET
IBM-437
LETTER O STYLE
DISABLE
ZERO CHARACTER
NORMAL
LINE PITCH
6 LPI
WHITE PAGE SKIP
OFF
CR FUNCTION
CR
LF FUNCTION
LF
LINE LENGTH
80 COLUMN
FORM LENGTH
11.7 INCH
TOF POSITION
0.0 INCH
LEFT MARGIN
0.0 INCH
FIT TO LETTER
DISABLE
TEXT HEIGHT
SAME
REMARKS
19 > HD-M11dn Operator Panels
FX Emulation: HD-M11dn Printer Menu
This menu controls the printer’s FX emulation.
ITEM
DEFAULT
CHARACTER PITCH
10 CPI
CHARACTER SET
SET-2
SYMBOL SET
IBM-437
LETTER O STYLE
DISABLE
ZERO CHARACTER
NORMAL
LINE PITCH
6 LPI
WHITE PAGE SKIP
OFF
CR FUNCTION
CR
LINE LENGTH
80 COLUMN
FORM LENGTH
11.7 INCH
TOF POSITION
0.0 INCH
LEFT MARGIN
0.0 INCH
FIT TO LETTER
DISABLE
TEXT HEIGHT
SAME
REMARKS
20 > HD-M11dn Operator Panels
Parallel menu: HD-M11dn Printer Menu
This menu controls the operation of the printer’s parallel data
interface.
ITEM
DEFAULT
PARALLEL
ENABLE
BI-DIRECTION
ENABLE
ECP
ENABLE
ACK WIDTH
NARROW
ACK/BUSY TIMING
ACK IN BUSY
I-PRIME
DISABLE
OFFLINE RECEIVE
DISABLE
REMARKS
USB menu: HD-M11dn Printer Menu
This menu controls the operation of the printer’s USB data
interface.
ITEM
DEFAULT
USB
ENABLE
SOFT RESET
DISABLE
SPEED
480Mbps
OFFLINE RECEIVE
DISABLE
SERIAL NUMBER
ENABLE
REMARKS
Network menu: HD-M11dn Printer Menu
This menu controls the operation of the printer’s 10Base-T/
100Base-TX network interface.
Note
This applies only to the HD-M11dn model.
21 > HD-M11dn Operator Panels
ITEM
DEFAULT
TCP/IP
ENABLE
IP VERSION
IPv4
NETBEUI
ENABLE
NETWARE
ENABLE
ETHERTALK
ENABLE
FRAMETYPE
AUTO
IP ADDRESS SET
AUTO
IP ADDRESS
xxx.xxx.xxx.xxx
SUBNET MASK
xxx.xxx.xxx.xxx
GATEWAY ADDRESS
xxx.xxx.xxx.xxx
WEB
ENABLE
TELNET
DISABLE
FTP
DISABLE
SNMP
ENABLE
NETWORK SCALE
NORMAL
HUB LINK SETTING
AUTO NEGOTIATE
FACTORY DEFAULTS
EXECUTE
REMARKS
22 > HD-M11dn Operator Panels
Print Statistics menu: HD-M11dn Printer Menu
This menu provides information on the number of A4/Letter
pages printed and allows you to reset the counter.
ITEM
DEFAULT
USAGE REPORT
ENABLE
RESET COUNTER
EXECUTE
GROUP COUNTER
DISABLE
CHANGE PASSWORD
REMARKS
Enter the new
password.
Maintenance menu: HD-M11dn Printer Menu
This menu provides access to various printer maintenance
functions.
ITEM
DEFAULT
MENU RESET
EXECUTE
SAVE MENU
EXECUTE
POWER SAVE
ENABLE
PAPER BLACK SET
0
DARKNESS
0
CLEANING
EXECUTE
RESTORE MENU
EXECUTE
REMARKS
Displayed in Menu
when Menu settings
have been stored.
23 > HD-M11dn Operator Panels
Usage menu: HD-M11dn Printer Menu
This menu is for information only, and provides an indication of
total usage of the printer and the expected life left in its
consumable items. This is particularly useful if you do not have a
full set of replacement consumables to hand and you need to
know how soon you will need them.
ITEM
DEFAULT
REMARKS
DRUM LIFE
REMAINING%
An indication of the
remaining drum life.
TONER
REMAINING%
An indication of how
much toner is left in
the cartridge.
Printing menu settings
Current menu settings can be confirmed by printing a Menu Map,
using the control panel.
1.
Press the Menu s or t button until the INFORMATION MENU is
available, then press the OK button.
2.
Press the s or t button until the display prompts you to
print the menu map.
3.
Press the OK button to print the menu map.
4.
Press the Cancel or Online or the Back button repeatedly
to exit the MENU mode.
24 > HD-M11dn Operator Panels
Paper Recommendations
For guidance on the media you can use with your printer, which
input tray and which ejection method to use, see the section
entitled “Paper and tray information” in the “Specifications”
chapter.
Note
The reference to Multi Purpose Tray is for the HDM11dn model.
Paper and envelope types
The manufacturer of this printer recommends the following
guidelines when selecting paper and envelopes for use in your
printer:
• Paper and envelopes should be stored flat and away from
moisture, direct sunlight and heat sources.
• Use a smooth finished paper such as copier or laser type
paper with a Sheffield (smoothness) rating of 250 or less. If
in doubt, please ask your paper supplier.
• Use paper and envelopes that are designed for use in laser
type printers.
• The use of heavily laid or textured paper will seriously impact
on the life of the image drum.
• Do not use very smooth, shiny/glossy paper.
• Do not use heavily embossed headed paper.
• Do not use specially treated papers such as carbon paper,
non-carbon paper, thermal paper and impact paper.
• Avoid using paper with perforations, cut-outs and ragged
edges.
• Do not use envelopes with windows or metal clasps.
• Do not use envelopes with self sealing flaps.
• Avoid using damaged or curled envelopes.
25 > HD-M11dn Paper Recommendations
Transparencies and adhesive
labels
The manufacturer of this printer recommends the following
guidelines when selecting transparencies and adhesive labels for
use in your printer:
• Always manually feed single sheets using a Manual Feed Tray
or Multi Purpose Tray.
• Always use rear output.
• Media must be designed for use in laser printers or
photocopiers and must be able to withstand 392°F (200°C)
for 0.1 sec.
• Do not use media designed for use in color laser printers and
photocopiers.
• Labels should cover entire carrier sheet.
• Carrier sheet or adhesive must not be exposed to any part of
the printer.
Postcards
Use the following guidelines when selecting postcards for use in
your printer:
• Always manually feed single postcards using the Manual Feed
Tray or Multi Purpose Tray, depending on your printer model.
• Use unfolded double postcards.
• Use postcards designed for use in laser type printers
• Do not use postcards used for ink jet printers.
• Do not use stamped or picture postcards.
26 > HD-M11dn Paper Recommendations
Installing paper
Paper Tray
Tray 1
• Paper sizes 4.1 inches x 5.8 inches (105 x 148 mm) to 8.5
inches x 12 inches (216 x 356 mm)
• Paper weight: 16-32 lb. US Bond (60-120 g/m²)
Optional Tray 2
• Paper sizes 5.8 x 8.3 inches (86 x 140 mm) to 8.5 inches x
12 inches (216 x 356 mm)
• Paper weight: 16-32 lb. US Bond (60 -120 g/m²)
Note
If you are topping up the paper in a paper tray, it is
recommended that you remove the remaining paper
from the tray first then add the new paper stock
followed by the paper you removed. This ensures that
the oldest paper is used first to help prevent paper
jams.
27 > HD-M11dn Paper Recommendations
1.
Remove the paper tray from the printer.
28 > HD-M11dn Paper Recommendations
2.
For loading A4 or Legal size paper, push the lever (2) in
the arrow direction and extend the paper tray using the
rear paper support.
Note
Load letterhead paper face down and top edge
towards the front of the paper tray.
29 > HD-M11dn Paper Recommendations
3.
Adjust the side paper guides. It is important to adjust the
paper guides correctly to ensure that the paper is not
skewed in the print process. Paper jams may occur if this
operation is not carried out correctly.
30 > HD-M11dn Paper Recommendations
4.
Place paper in the tray, keeping the level of the paper in
the tray below the paper full guide arrowheads shown on
the paper guides (1).
31 > HD-M11dn Paper Recommendations
5.
Replace the tray in the printer.
Note
If you have the optional second paper tray (Tray 2)
and you are printing from the first (upper) tray (Tray
1), you can pull out the second (lower) tray to reload
it. However, if printing from the second (lower) tray,
do not pull out the first (upper) tray as this will result
in a paper jam.
Automatic feed sequence
With no optional feed trays installed, the Autotray function in the
Print Menu is set by default to ON and the Tray sequence function
is set to DOWN. In this way, if a tray runs out of paper, automatic
feed will take place in the order Tray 1, Tray 2 (if fitted), Multi
Purpose Tray or the Manual Feed Tray, provided that these trays
are set up for identical media. Also, configure the media size and
media weight for the respective trays in the operator panel or
Configuration Tool, depending on your printer model.
32 > HD-M11dn Paper Recommendations
Multi purpose tray
1.
Open the rear exit path (see page 38).
33 > HD-M11dn Paper Recommendations
2.
Pull down the Multi Purpose Tray (1), slide out the paper
support (2), and flip open the support extension.
34 > HD-M11dn Paper Recommendations
3.
Load the paper into the Multi Purpose Tray and push the
set button (4). Ensure that the paper is loaded below the
arrow level (5) to avoid paper jam.
Note
Do not exceed the paper capacity of approximately 50
sheets or 10 envelopes depending on the media
weight.
• For single-sided printing on headed paper load the
paper with the pre-printed side up and top edge into
the printer.
35 > HD-M11dn Paper Recommendations
• For two-sided (duplex) printing on headed paper, load
the paper with the pre-printed side down and top edge
into the printer.
• Envelopes should be loaded flap down, face up with the
top edge to the left and short edge into the printer.
Note
Do not select Duplex printing on envelopes.
• Load Transparencies face up and top edge into the
printer.
• For heavyweight paper or cardstock open the rear
output cover to collect the printed output. This will give
the paper a nearly straight path through the machine,
avoiding paper jams and damage to the paper.
4.
If required, set the media size and orientation in the media
menu using the control panel, then issue the print
command.
CAUTION!
Damage to the printer may occur if the incorrect
paper setting is used when printing on a different
media.
Note
> You can also set the media type in your printer driver.
However, the printer driver settings will override the
settings on the control panel.
> Remember to reset the printer for normal paper after
printing on a different media.
36 > HD-M11dn Paper Recommendations
Paper Exit Paths
Face down exit (Default)
• The paper exits from the top of the printer.
• For use with paper less than 28 lb.US Bond (105 g/m²)
• Capacity 150 sheets 20 lb. US Bond (75 g/m²)
• Pages printed in reading order (page 1 first; last page on top,
facing down).
Important!
Make sure the rear cover is closed.
37 > HD-M11dn Paper Recommendations
Face up exit printing
Important!
For face up printing, make sure the rear cover is open.
In this condition, paper will exit via this path,
regardless of driver settings.
Always use this tray in conjunction with the Manual
Feed Tray, Multi Purpose Tray or for heavyweight
stocks to reduce the possibility of paper jams.
• The paper exits from the rear of the printer.
• Provides straight-through paper path for heavyweight stock
(28 to 32 lb. US Bond [105-120 g/m²]).
• Capacity 100 sheets 20 lb. US Bond (75 g/m²)
• Pages are printed face up in reverse order.
38 > HD-M11dn Paper Recommendations
To open the rear exit:
Setting the Paper feed, size and
media
The process used to fuse (fix) the printed image to the paper
involves a mixture of pressure and heat. Too much heat will
cause lightweight paper to crease or curl and corrugations in
39 > HD-M11dn Paper Recommendations
transparencies. Too little heat will cause the image not to fuse
fully into heavyweight paper.
Note
Although media properties can be set in the printer
driver for particular jobs, when filling a tray with
media it is recommended that you manually set the
printer to match the media as described here.
Using the control panel on your printer, you can choose:
• which paper to use
• the size of the paper you wish to use
• the weight of the paper (thickness)
• the type of paper
Note
> If the settings in the printer differ from those selected
on your computer, the printer will not print and the LCD
will display an error message.
> The following printer settings are given as a guide only.
Some software applications require the paper feed, size
and media settings to be selected from within the
application (page setup).
> Although media properties can be set in the printer
driver for particular jobs, it is recommended that when
filling a tray with media you manually set the printer to
match the media as described here.
Paper feed selection
The paper feed, paper size, paper weight and media type can be
set manually on the printer using the control panel as follows.
1.
Press the Menu s or t button repeatedly until PRINT MENU
is displayed, then press the OK button.
2.
Press the s or t button until the required paper feed is
displayed.
40 > HD-M11dn Paper Recommendations
3.
Press the OK button. An asterisk (*) appears next to the
selected paper feed.
4.
Press the Cancel or Online or the Back button repeatedly
to exit the MENU mode.
Note
When the AUTO TRAY SWITCH is set to ON and more
than one paper tray is fitted, paper feed automatically
switches to the next available paper tray, providing
non-stop printing.
Paper size
Set the paper size as follows.
Note
> When using paper trays, standard paper sizes are
recognized automatically with CASSETTE SIZE (default
setting) selected. Paper size need only be set for
custom paper sizes.
> When using the Multi Purpose Tray, the paper size has
to be selected.
1.
Press the Menu s or t button until PRINT MENU is displayed,
then press the OK button.
2.
Press either the s or t button repeatedly until EDIT SIZE is
displayed, then press Enter button.
3.
Press either s or t button until the required paper size is
displayed, then press the OK button. An asterisk (*)
appears next to the selected paper size.
4.
Press the Cancel or Online or the Back button repeatedly
to exit the MENU mode.
5.
Select the correct paper settings in the printer driver
before printing the file.
41 > HD-M11dn Paper Recommendations
Media type and weight
Set media type and weight as follows:
CAUTION!
If media type or media weight are not correctly set,
print quality deteriorates and the fuser roller may
be damaged.
1.
Press the Menu s or t button until MEDIA MENU is displayed,
then press the OK button.
2.
Press the s or t button until MEDIA TYPE or MEDIA WEIGHT
for the required tray is displayed, then press OK button.
3.
Press the s or t button until the required paper type or
weight is displayed, then press the OK button. An asterisk
(*) appears next to the selected paper type or weight.
4.
Press the Cancel or Online or the Back button repeatedly
to exit the MENU mode.
5.
Select the correct paper settings in the printer driver
before printing the file.
42 > HD-M11dn Paper Recommendations
Interfaces
Your printer is equipped with a selection of data interfaces:
1.
Parallel – For direct connection to a PC. This port requires
a bi-directional (IEEE 1284 compliant) parallel cable.
2.
USB – For connection to a PC running Windows 2000 or
later or Mac OS X or later. This port requires a cable
conforming to USB version 2.0 or above.
The operation of a printer is not assured if a USB
compatible device is connected concurrently with other
USB-compatible machines.
When connecting multiple printers of the same type, they
appear as *****, ***** (2), ***** (3), etc. These
numbers depend on the order of connecting or turning on
each printer.
3.
LAN – For network cable connection. This port is standard.
Note
> It is not recommended that you connect serial/USB and
parallel cables to the printer simultaneously.
> Interface cables are not supplied with your printer.
If you are connecting your printer directly to a stand alone
computer proceed to the chapter entitled “Printer Drivers”.
If your printer is to be installed as a network printer, please refer
to the relevant section in the User’s Guide for the network
interface card for further details on how to configure the network
connection before installing the printer drivers.
Note
Administrator’s authority is required when installing a
network connection.
43 > HD-M11dn Interfaces
Printer Drivers
The printer drivers are all contained on the CD-ROM supplied with
your printer.
See the Setup Guide for information on installing the drivers and
utilities for your printer.
Please refer to the readme file on this CD for the latest
information on printer driver installation.
44 > HD-M11dn Printer Drivers
Operation
This chapter provides a broad outline of how to operate your
printer from either a Windows or a Macintosh environment.
Printer settings in Windows
Note
The illustrations in this guide relate to Windows XP
PCL and PS emulations – other operating system
windows may appear slightly different but the
principles are the same.
The operator panel controlled menus and Configuration Tool
(described in the chapter entitled “Operator panels”) provide
access to many options.
The Windows printer driver also contains settings for many of
these items. Where items in the printer driver are the same as
those in the operator panel and Configuration Tool menus, and
you print documents from Windows, the settings in the Windows
printer driver will override those settings in the operator panel
and Configuration Tool menus.
Printing preferences in Windows
applications
When you choose to print your document from a Windows
application program a Print dialogue box appears. This dialogue
usually specifies the name of the printer on which you will print
your document. Next to the printer name is a Properties button.
When you click Properties a new window opens which contains
a short list of the printer settings available in the driver, which
you can choose for this document. The settings available from
within your application are only those which you may want to
change for specific applications or documents. Settings you
change here will usually only last for as long as the particular
application program is running.
45 > HD-M11dn Operation
PCL emulation
The tabs available are the Setup Tab, the Job Options Tab and
the Image Tab.
Setup tab
1.
Paper size should be the same as the page size of your
document (unless you wish to scale the printout to fit
another size), and should also be the same as the size of
paper you will feed into the printer.
2.
You can choose the source of the paper to feed, which may
be Tray 1 (the standard paper tray), Tray 2 (if you have
the optional second paper tray installed) or the Multi
Purpose Tray. You can also click on the appropriate part of
the screen graphic to select your preferred tray.
3.
A variety of document finishing options can be selected,
such as normal one page per sheet, or N-up (where N can
be 2 or 4) for printing scaled down pages at more than one
page per sheet.
4.
Under 2-sided Printing, you can choose from auto (16-28
lb US Bond [60-105 g/m²]) or manual (up to 32 lb. US
46 > HD-M11dn Operation
Bond [124 g/m²]).
Under manual 2-sided Printing choose 2-sided printing
(duplex printing) to carry out manual duplex printing. You
must pass the paper through the printer twice. For more
information, see “2-Sided (Duplex) Printing”. The Duplex
Help button also offers guidelines on how to carry out
manual duplex printing.
5.
If you have changed some printing preferences before and
saved them as a set, you can recall them to avoid havin.
My Printer Printing Preferences
4
5
1
6
2
3
7
• The High Quality setting prints at 600 x 2400 dpi or
1200 x 1200 dpi and is the best option for printing
vector objects such as graphics and text.
• The Normal setting prints at 600 x 600 dpi and is
suitable for most printing jobs.
• The Draft setting prints at 300 x 300 dpi and is suitable
for printing draft documents that contain mainly text.
• You can select Toner Saving to save toner for some
print jobs.
47 > HD-M11dn Operation
6.
Page orientation can be set to either portrait (tall) or
landscape (wide). Both views can be rotated by 180
degrees.
7.
You can print watermark text behind the main page image.
This is useful for marking documents as draft, confidential,
etc.
If you would like to print on special stationery, such as
forms and letterhead, but do not want to use pre-printed
stationery, you can create your own using Overlays. For
more information on Overlays and Macros refer to page 86.
The Overlays button also offers guidelines on how to carry
out manual duplex printing.
8.
In Raster (bitmap) mode, processing of the page image is
done in the computer leaving little processing for the
printer to do, although the file size may be large.
In Vector mode, file sizes may be smaller and so
transmission over a network, for example, may be faster.
These effects are more pronounced for graphics printing
than for text printing.
9.
You can select up to 999 copies to print consecutively,
although you will need to top up the paper tray during
such a long print run.
10.
Your printed pages can be scaled to fit larger or smaller
stationery, within a range of 25% to 400% of the original
size.
11.
A single on-screen button restores the default settings.
48 > HD-M11dn Operation
Image tab
1
2
3
4
5
1.
Dithering produces an intermediate greyscale by adjusting
the combination of dots used in printing. Selecting a
setting determines the degree of detail with which a
graphics image will be printed. Mesh determines that a
screen of dots is used for dithering while Line Art
determines that an array of lines is used for dithering.
2.
Select dithering texture by setting the size of dots used in
the halftone screen.
3.
Set this control to print greyscale effects in black without
dithering. Select the check-box to disable greyscale
printing or de-select the check-box to enable greyscale
printing.
4.
You can manually adjust lightness (the higher the setting
the lighter the print) and contrast (the higher the setting
the greater the contrast).
5.
A single on-screen button restores the default settings.
PS emulation
The tabs available are the Layout Tab, the Paper/Quality Tab
and the Job Options Tab.
49 > HD-M11dn Operation
Layout tab
My Printer Printing Preferences
1
2
3
4
5
1.
Page orientation can be set to portrait (tall), landscape
(wide) or landscape rotated by 180 degrees.
2.
Print on both sides (duplex printing) can be set to long
edge or shirt edge of the document.
3.
Printed page order can be set s front to back or back to
front of the document.
4.
Set the number of pages to be p0rinted on a single sheet.
You can also set it to print a booklet.
50 > HD-M11dn Operation
5.
Click the Advanced button to be able to set further
document options as follows:
My Printer Advanced Options
1
2
3
1.
Select the required printed paper size.
2.
You can substitute another font for TrueType Font.
3.
You can set other document options as required, including
PostScript options and printer features.
51 > HD-M11dn Operation
Paper/Quality tab
You can set the paper source or leave it as automatic selection
and by using the Advanced button you have access to the same
set of options as described above for the Layout Tab.
52 > HD-M11dn Operation
Job options tab
3
4
4
1
1
2
5
2
6
1.
3
5
6
The output resolution of the printed page can be set as
follows.
• The High Quality setting prints at 600 x 2400 dpi or
1200 x 1200 dpi and is the best option for printing
vector objects such as graphics and text.
• The Normal setting prints at 600 x 600 dpi and is
suitable for most printing jobs.
• You can select Toner Saving to save toner for some
print jobs.
53 > HD-M11dn Operation
2.
You can print watermark text behind the main page image.
This is useful for marking documents as draft, confidential,
etc.
If you would like to print on special stationery, such as
forms and letterhead, but do not want to use pre-printed
stationery, you can create your own using Overlays. The
Overlays button also offers guidelines on how to carry out
manual duplex printing.
3.
You can select up to 999 copies to print consecutively,
although you will need to top up the paper tray during
such a long print run.
4.
Your printed pages can be scaled to fit larger or smaller
stationery.
5.
Using the Advanced button gives you access to the
facility to set mirror image printing and negative image
printing.
6.
A single on-screen button restores the default settings.
Setting from Windows control panel
When you open the driver properties window directly from
Windows, rather than from within an application program, a
somewhat more extensive range of settings is provided. Changes
made here will generally affect all documents you print from
Windows applications, and will be remembered from one
Windows session to the next.
PCL emulation
The main tabs are the General Tab, Advanced Tab and Device
Options Tab.
54 > HD-M11dn Operation
General tab
My Printer Properties
1
2
3
1.
This area lists some of the main features of your printer,
including optional items.
2.
This button opens the same windows as described earlier
for items which can be set from within application
programs. Changes you make here, however, will become
the new default settings for all Windows applications.
3.
This button prints a test page to ensure that your printer is
working.
Note
The above features are provided by the Windows XP
operating system and will vary with other operating
systems.
55 > HD-M11dn Operation
Advanced tab
My Printer Properties
1
2
3
4
5
6
7
8
10
9
1.
You can specify which times of day your printer will be
available.
2.
Indicates current priority, from 1 (lowest) to 99 (highest).
Highest priority documents will print first.
3.
Specifies that documents should be spooled (stored in a
special print file) before being printed. The document is
then printed in the background, allowing your application
program to become available more quickly. Options follow:
This specifies that printing should not start until the last
page has been spooled. If your application program needs
a lot of time for further computation in the middle of
printing, causing the print job to pause for more than a
short period, the printer could prematurely assume that the
document has finished. Selecting this option would prevent
that situation, but printing will be completed a little later,
as the start is delayed.
This is the opposite choice to the one above. Printing starts
as soon as possible after the document begins spooling.
4.
This specifies that the document should not be spooled,
but printed directly. Your application will not normally be
ready for further use until the print job is complete. This
56 > HD-M11dn Operation
requires less disk space on your computer, since there is
no spool file.
5.
Directs the spooler to check the document setup and
match it to the printer setup before sending the document
to print. If a mismatch is detected, the document is held in
the print queue and does not print until the printer setup is
changed and the document restarted from the print queue.
Mismatched documents in the queue will not prevent
correctly matched documents from printing.
6.
Specifies that the spooler should favour documents which
have completed spooling when deciding which document
to print next, even if completed documents are lower
priority than documents which are still spooling. If no
documents have completed spooling, the spooler will
favour larger spooling documents over shorter ones. Use
this option if you want to maximize printer efficiency.
When this option is disabled the spooler chooses
documents based only on their priority settings.
7.
Specifies that the spooler should not delete documents
after they are completed. This allows documents to be re
submitted to the printer from the spooler instead of
printing again from the application program. If you use
this option frequently it will require large amounts of disk
space on your computer.
8.
Specifies whether advanced features, such as pages per
sheet, are available, depending on your printer. For normal
printing keep this option enabled. If compatibility
problems occur you can disable the feature. However,
these advanced options may then not be available, even
though the hardware might support them.
9.
This button provides access to the same setup windows as
when printing from applications. Changes made via the
Windows Control Panel become the Windows default
settings.
10.
You can design and specify a separator page that prints
between documents. This is particularly useful on a shared
57 > HD-M11dn Operation
printer to help each user find their own documents in the
output stack.
Note
The above features are provided by the Windows XP
operating system and will vary with other operating
systems.
Device options tab
In this window you can select which optional upgrades are
installed on your printer. See the chapter entitled “Installing
options”.
PS emulation
The main tabs are the General Tab, Advanced Tab and Device
Settings Tab. The General and Advanced tabs are the same as
for PCL emulation described earlier.
58 > HD-M11dn Operation
Device settings tab
1
2
3
1.
You can set the desired paper sizes in each of the available
paper feed trays.
2.
You can make a variety of font settings depending on your
application.
3.
You can set which optional upgrades are installed on your
printer. See the chapter entitled “Installing options”.
Printer settings in Macintosh
Refer to the readme file on the driver CD and the online help
provided in the driver software.
59 > HD-M11dn Operation
2-Sided (Duplex) Printing
The built-in duplex unit adds the function of two-sided printing,
using less paper and making large documents easier to handle.
It also enables booklet printing, which uses even less paper.
This printer has the option of Auto Duplex and Manual Duplex
printing.
Note
The steps in the process relate to Windows XP PCL.
Other operating system windows may appear slightly
different, but the principles are the same.
Auto versus Manual Duplex
Printing
Auto duplex printing uses the printer’s built-in duplex unit to
automatically print on both sides of a sheet of paper.
To carry out Manual Duplex Printing, you must pass paper
through the printer twice.
Note
Manual Duplex printing is available only for the
Windows PCL Driver.
Auto Duplexing:
• Use Tray 1 or optional Tray 2.
• Usable paper sizes: letter and A4.
• Usable paper weight: 16 to 28 lb. US Bond (60 to 104 g/m²).
•
Manual duplexing:
• Use Tray 1, optional Tray 2, Multi-purpose tray (up to 100
sheets 20 lb. US Bond (75 g/m²).
60 > HD-M11dn
• Usable paper sizes:
- letter, Executive, Legal 13, Legal 14, Statement (5.5 x
8.5'')
- A4, A5, B5, A6
- Custom: width 3.5 to 8.5 inches (90 – 216 mm), length
5.8 to 14 inches (148 – 356 mm)
• Usable paper weight: 16 to 32 lb. US Bond (120 g/m²)
Duplex printing
1.
Select File > Print and click the Properties button.
2.
Select the input tray from the Source drop down.
3.
In the 2-Sided Printing drop down menu, select either
Long Edge (Auto) or Short Edge (Auto) according to
your printing preferences.
61 > HD-M11dn
4.
If you require further information, click the duplex help
button.
5.
Click the Print button.
62 > HD-M11dn
Overlays and Macros
(Windows Only)
What are overlays and macros?
If you would like to print on special stationery, such as forms and
letterhead, but do not want to use pre-printed stationery, you
can create your own using these advanced features.
You can use PostScript overlays to generate all your special
stationery and store it in the printer for use whenever you need
it. If you have chosen to install the PCL driver, macros perform a
similar function.
You can create several overlays or macros, and combine them in
any way you like to produce a variety of forms and other special
stationery. Each image can be printed on just the first page of a
document, on all pages, on alternate pages, or just the pages
that you specify.
Creating PostScript overlays
Three steps are required to create an overlay:
1.
Create the form data using your own application software
and print it to a printer (.PRN) file.
2.
Use the Storage Device Manager utility software supplied
on CD with your printer to create a “project file,” import
the.PRN file(s), and download the generated filter (.HST)
file to the printer. The project file will contain one or more
overlay images which are functionally related, such as the
cover page and the continuation page images for business
letters.
3.
Use downloaded files to define your overlays ready for use
when printing your documents.
When printing overlay files to disk, do not select any special
features, such as two-sided printing or multiple copies. These are
not appropriate to overlays, they apply only to your final
documents.
63 > HD-M11dn Overlays and Macros (Windows Only)
Creating the overlay image
1.
Use your preferred application, perhaps a graphics
program, to create the required overlay image and save it.
2.
Open your application’s
Print… dialogue.
1
3.
Make sure that the
selected printer
name (1) is that of your
PostScript printer driver.
4.
Select the Print To
File (2) option.
5.
Click the Properties button (3) to open the Document
Properties window.
6.
On the Overlay tab, choose
Create Form from the drop- 4
down list (4).
7.
Click OK to close the
Document Properties
window.
8.
Click OK again to close the
Print dialogue.
9.
When prompted for a print
file name, enter a meaningful name with the
extension.PRN.
10.
Close your application.
3
2
Create and download the project
1.
From the Windows Start menu, start Storage Device
Manager (SDM) and allow SDM to discover the printer.
2.
Choose Projects→New Project.
3.
Choose Projects > Add File to Project.
4.
Set the Files of Type drop-down list to PRN
Files(*.prn).
5.
Navigate to the folder where the.PRN files are stored and
select one or more of these to include in your overlay set.
64 > HD-M11dn Overlays and Macros (Windows Only)
You can have more than one printer (.PRN) file in a project.
For example, one for top pages and another for
continuation pages. Use standard Windows techniques
(Shift or Ctrl keys) to select multiple files simultaneously if
you need to.
6.
Click Open to add these files to the current project.
7.
When a message box appears confirming that a filter file
has been created, click OK to clear the message.
8.
The project window will display one.HST file for each
printer file added. Make a careful note of each of these
names. Ensure that you note them exactly as they appear,
they are case sensitive, and you will need them later.
9.
Choose Projects > Save Project and enter a meaningful
name (e.g. “Letter Stationery”) so that you can recognize
it later if you want to modify it.
10.
Choose Projects > Send Project Files to Printer to
download the project to the printer.
If you have a hard disk in the printer, SDM will
automatically download files to it. If not, SDM will download
files to flash memory. If you have a hard disk but still prefer
to download to flash memory, double-click the file name in
the Project window and under Volume, type in
%Flash0% and then click OK.
11.
When the message “Command Issued” appears confirming
that the download is complete, click OK to clear the
message.
Test printing the overlay
1.
Click on the printer icon for the relevant printer and
choose Printers > Test Form.
2.
In the Test PostScript Form window, to test each overlay
select it and click OK. There will be a short pause while the
printer processes the form, and then it will print.
3.
When each overlay has been tested, click Exit.
4.
Click the standard Windows Close (X) button, or choose
Projects > Exit to close Storage Device Manager.
65 > HD-M11dn Overlays and Macros (Windows Only)
Defining overlays
This is the final step before the new overlays are ready for use.
1.
Open the Printers (called “Printers and Faxes” in
Windows XP) window via the Start menu or the Windows
Control Panel.
2.
Right-click on the Relevant PostScript printer icon and
choose Printing Preferences from the pop-up menu.
3.
On the Overlay tab, click the New button.
4.
In the Define Overlays window,
enter a suitable name (2) for this
overlay and choose which
page(s) (3) of your documents
will use this overlay.
5.
Enter the name of the overlay
file (4) exactly as it appeared in
the Storage Device Manager
project window. Remember that
this name is case sensitive.
2
3
4
5
If you forgot to note the overlay names when you created
them, you can find them using Storage Device Manager to
view the project file, or the printer’s Information Menu to
print a file list and identify them from there.
6.
Click Add (5) to add this overlay into the defined overlays
list.
7.
Click OK to close the Define Overlay window.
The new overlay now appears in the Defined Overlays list
in the printer properties window.
8.
Repeat the above procedure if you wish to define more
overlays.
9.
When done, click OK to close the printer properties
window.
Your new overlays are now ready and available to be used for any
future documents you wish.
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Printing with PostScript overlays
Once you have defined your overlays you are ready to use them
for any documents you wish. The example illustrated here uses
two overlays for business letters. The first prints on just the top
page, and the second prints on any or all subsequent pages.
1.
Prepare your document in the normal way using your own
application software. Remember, if necessary, to format
the document so that it will fit within the appropriate
space.
2.
Open your application’s Print… dialogue and choose any
options you will require, ensuring that the target printer is
your PostScript printer driver in which the overlays have
been defined.
3.
Click the Properties button to open the Printing
Preferences window.
4.
On the Overlays tab, choose
Use Overlay from the dropdown list (1).
5.
Click on the first overlay (2)
you wish to use. In this
example it is the Cover Page
overlay. Then click the Add
button (3).
1
3
2
4
6.
If you want to use another
overlay, in this case it is the
Continuation page, click the second overlay (4) and then
click the Add button (3) again.
7.
When you have selected all the overlays you want to use
for this document, click OK.
8.
Finally, in your application’s print dialogue, click OK to
begin printing.
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Creating PCL Overlays
Three steps are required to create an overlay:
1.
Create the form data using your own application software
and print it to a printer (.PRN) file.
2.
Use the Storage Device Manager utility software supplied
on CD with your printer to create a “project file,” import
the .PRN file, and download the generated filter (.BIN) files
to the printer.
3.
Use downloaded files to define your overlay ready for use
with any future document.
When printing files to disk, do not select any special
features, such as two-sided printing or multiple copies.
These are not appropriate to macros, they apply only to
your final documents.
Creating the overlay image
1.
Use your preferred application, perhaps a graphics
program, to create the required image and save it.
2.
Open your application’s
Print… dialogue.
1
3.
Make sure that the selected
printer name (1) is that of
your PCL printer driver.
4.
Select the Print To File (2)
option.
5.
When prompted for a print
file name, enter a meaningful name with the extension
.PRN .
6.
Close your application.
Create and download macros
1.
From the Windows Start menu, start Storage Device
Manager (SDM) and allow SDM to discover the printer.
2.
Choose Projects > New Project to start a new project.
68 > HD-M11dn Overlays and Macros (Windows Only)
3
2
3.
Choose Projects > Filter Macro File. The Filter Printer
Patterns dialogue box appears. Make any adjustments in
the settings that you need and then click OK.
Example: If you create a black oval in MS Paint and leave
all the color command filters checked, the black oval will
print as a black rectangle when the overlay is used. To
maintain the oval shape, turn off (deselect) the “Configure
Image Data,” “Palette ID” and “Palette Control” filters.
4.
Set the Files of Type drop-down list to PRN
Files(*.prn).
5.
Navigate to the folder where the overlay .PRN files are
stored and select one or more of these to include in your
overlay set.
You can have more than one macro file in a project. For
example, one for top pages and another for continuation
pages. Use standard Windows techniques (Shift or Ctrl
keys) to select multiple files simultaneously if you need to.
6.
Click Open to add these files to the current project. (You
can also drag and drop files from Windows Explorer
directly into the project window if you prefer.) When a
message box appears confirming that a filter file has been
created, click OK to clear the message.
7.
The project window will display one .BIN file for each
printer file added. Make a careful note of the name and ID
number for each of the files. You will need them later.
If you wish to edit the names or ID numbers, double-click
the file entry and edit the details.
Note that the names are case sensitive.
8.
Choose Projects > Save Project and enter a meaningful
name (e.g. “Letter Stationery”) so that you can recognize
it.
9.
Choose Projects > Send Project Files to Printer to
download the project to the printer.
10.
When the message “Command Issued” appears confirming
that the download is complete, click OK to clear the
message.
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Test printing the macro
1.
Choose Printers > Test Macro.
2.
In the Test Macro window, enter its ID number and click
OK. After a short pause the printer will print the macro.
3.
When each macro has been tested, click Exit.
4.
Click the standard Windows Close (X) button, or choose
Projects→ > Exit to close Storage Device Manager.
Defining overlays
This is the final step before the new overlays are ready for use.
1.
Open the Printers (called “Printers and Faxes” in
Windows XP) window via the Start menu or the Windows
Control Panel.
2.
Right-click on the Relevant PostScript printer icon and
choose Printing Preferences from the pop-up menu.
3.
On the Job Options tab, click the Overlay button.
4.
In the Overlay window, Click the
Define Overlays button (1).
1
5.
In the Define Overlays window,
enter the name (a) and ID (b) of
the required overlay, and define
which page(s) (c) of your
documents will use this overlay.
Then click the Add button (3) to
add this overlay to the list of
defined overlays. Repeat for any
other related overlays. When
done, click the Close button (4)
to close the window.
3
a
b
c
4
70 > HD-M11dn Overlays and Macros (Windows Only)
The example illustrated shows two overlays defined, one
for a cover page and one for continuation pages.
Remember that names and IDs of overlay files must be
entered exactly as they appeared in the Storage Device
Manager project window. Remember also that names are
case sensitive.
If you forgot to note the overlay name or ID when you
created them, you can find them using Storage Device
Manager to view the project file, or the printer’s
Information Menu to print a file list and identify them from
there.
The new overlays will now appear in the Defined Overlays
list in the printer properties window.
6.
When done, click OK to close the printing preferences
window.
Your new overlays are now ready and available to be used for any
future documents you wish.
Printing with PCL overlays
Once you have defined your overlays you are ready to use them
for any documents you wish. The example illustrated here uses
two overlays for business letters. The first prints on just the top
page, and the second prints on any or all subsequent pages.
1.
Prepare your document in the normal way using your own
application software. Remember, if necessary, to format
the document so that it will fit nicely within the plain areas
on your letterhead overlay.
2.
Open your application’s Print… dialogue and choose any
options you will require, ensuring that the target printer is
your PCL printer driver in which the overlays have been
defined.
3.
Click the Properties button to open the Printing
Preferences window.
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4.
On the Overlay tab, check the
Use active overlays
checkbox (1).
1
5.
In the Defined Overlays list,
3
click on the first overlay (2) you 2
wish to use, and click the Add
4
button (3) to add it to the
Active Overlays list. (If you
want a reminder of how this
overlay looks, click the Test
Print button.)
6.
If you want to use another overlay with this document, in
this example it is the “Continuation Page” overlay, click
this overlay (4) in the list of defined overlays, and then
click the Add button (3) again to add the second overlay
to the list of active overlays.
7.
When the list of active overlays contains all the items you
want to use, click OK.
8.
Finally, click the Print button in your application’s Print
dialogue to begin printing your document.
72 > HD-M11dn Overlays and Macros (Windows Only)
Consumables and
Maintenance
This section deals with the replacement of the toner cartridge and
image drum and general maintenance.
Consumable order details
ITEM
FOR MODEL
ORDER NO.
Toner, 10K
HD-M11dn
M1100TK
Image drum
HD-M11dn
M1100DK
Please always use genuine consumables.
Toner cartridge life
How long your toner cartridge lasts depends on the print density;
at ISO/IEC 19752 print density print pattern, a standard toner
cartridge will print an average of 4000 pages. Remember, this is
only an average:actual results may vary.
The first toner cartridge installed in a new printer has to fill the
image drum reservoir and saturate the developing roller with
toner. The toner cartridge that is supplied with this printer
normally produces about 1,500 pages after installation.
When to replace the toner
cartridge
When the toner is running low, TONER LOW is displayed in the
operator panel LCD. After Toner Low displays, the printer will
print about 100 more pages then display Toner Empty and stop
printing. Printing will resume after a new toner cartridge has
been installed.
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Replacing the toner cartridge
WARNING
>
Never expose a toner cartridge to an open flame.
It can cause an explosion and you can be
burned.
>
Be sure to switch off and unplug the machine
before accessing the interior of a machine for
cleaning, maintenance or fault clearance. Access
to a live machine’s interior can cause electric
shock.
It is recommended that you clean the LED array at the same time
as you change the toner cartridge.
The toner used in this printer is a very fine dry powder contained
in the toner cartridge.
Have a sheet of paper handy so that you have somewhere to
place the used cartridge while you install the new one.
Dispose of the old cartridge responsibly, inside the pack that the
new one came in. Follow any regulations, recommendations,
etc., which may be in force concerning waste recycling.
If you do spill any toner powder, lightly brush it off. If this is not
enough, use a cool, damp cloth to remove any residue. Do not
use hot water, and never use solvents of any kind. They will
make toner stains permanent.
WARNING!
If you inhale any toner, go to fresh air and seek
medical attention.
If you get toner in your eyes, bathe your eyes
liberally in cold water. Seek medical attention
immediately.
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1.
Switch off the printer and allow the fuser to cool for about
10 minutes before opening the top cover.
WARNING!
If the printer has been powered on, the fuser may
be hot. This area is clearly labelled. Do not touch.
2.
Press the top cover release button and open the printer’s
top cover fully.
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3.
Pull the colored lever (1) on the right side of the toner
cartridge towards the front of the printer to close the
cartridge then remove the used toner cartridge (2).
4.
Clean the top of the ID unit (3) with a clean, lint free cloth.
5.
Put the cartridge down gently onto a piece of paper to
prevent toner from marking your furniture.
6.
Remove the new cartridge from its box but leave its
wrapping material in place for the moment.
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7.
Gently shake the cartridge from end to end several times
to loosen and distribute the toner evenly inside the
cartridge.
8.
Remove the wrapping material and peel off the adhesive
tape from the underside of the cartridge.
9.
Holding the cartridge by its top center with the colored
lever to the right, lower it into the printer over the image
drum unit from which the old cartridge was removed.
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10.
Insert the left end of the cartridge into the image drum
unit. Align it against the pins (1) on the drum unit. Then
lower the right end of the cartridge down into the image
drum unit (2).
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11.
Pressing gently down on the cartridge to ensure that it is
firmly seated, push the colored lever (1) towards the rear
of the printer. This will lock the cartridge into place and
release toner into the image drum unit.
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12.
Gently wipe the LED array surface with a soft tissue.
13.
Lower the top cover and press it down to latch it closed.
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Image drum life
The life of an image drum depends on a number of factors,
including temperature and humidity, the type of paper used, and
the number of pages per job.
The image drum should last approximately 25,000 pages
continuous printing. This number is approximate because
different numbers of pages are printed each time and the
environmental conditions and the paper type used may vary.
When to replace the image drum
When the drum reaches 90% of its life, a CHANGE DRUM message
is displayed in the operator panel LCD. Change the image drum
when the print becomes faint or begins to deteriorate.
Replacing the image drum.
WARNING
>
Never expose the image drum to an open flame.
It can cause an explosion and you can be
burned.
>
Be sure to switch off and unplug the machine
before accessing the interior of a machine for
cleaning, maintenance or fault clearance. Access
to a live machine’s interior can cause electric
shock.
NOTE
> It is recommended that you change the toner cartridge
and clean the LED array at the same time as you
change the image drum.
81 > HD-M11dn Consumables and Maintenance
1.
Press the cover release and open the printer’s top cover
fully.
WARNING!
If the printer has been powered on, the fuser may
be hot. This area is clearly labelled. Do not touch.
82 > HD-M11dn Consumables and Maintenance
2.
Holding it by its top centre, remove the used image drum
and toner cartridge, out of the printer.
3.
Put the assembly down gently onto a piece of paper to
prevent toner from marking your furniture and to avoid
damaging the green drum surface.
CAUTION!
The green image drum surface at the base of the ID
unit is very delicate and light sensitive. Do not touch
it and do not expose it to normal room light for more
than 5 minutes. If the drum unit needs to be out of
the printer for longer than this, please wrap the
cartridge inside a black plastic bag to keep it away
from light. Never expose the drum to direct sunlight
or very bright room lighting.
83 > HD-M11dn Consumables and Maintenance
4.
With the colored toner release lever (1) to the right, pull
the lever towards you. This will release the bond between
the toner cartridge and the image drum unit.
5.
Lift the right-hand end of the toner cartridge and then
draw the cartridge to the right to release the left-hand
end, and withdraw the toner cartridge out of the image
drum cartridge. Place the cartridge on a piece of paper to
avoid marking your furniture.
6.
Take the new image drum cartridge out of its packaging
and place it on the piece of paper where the old cartridge
was placed. Keep it the same way round as the old unit.
Pack the old cartridge inside the packaging material for
disposal.
Note
Follow instructions that come with the new image
drum for additional information such as the removal
of packaging material etc.
7.
Place the toner cartridge onto the new image drum
cartridge. Push the left end in first, and then lower the
right end in.
84 > HD-M11dn Consumables and Maintenance
8.
Push the colored release lever (1) away from you to lock
the toner cartridge onto the new image drum unit and
release toner into it.
85 > HD-M11dn Consumables and Maintenance
9.
Holding the complete assembly by its top center, lower it
into place in the printer locating the pegs (1) at each end
into their slots in the sides of the printer cavity (2).
86 > HD-M11dn Consumables and Maintenance
10.
Gently wipe the LED array surface with a soft tissue.
11.
Lower the top cover and press it down to latch it closed.
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Generating a cleaning page
If the printed page shows signs of fading, streaking or erratic
marks, the problem may be cleared by generating a drum
cleaning page as follows.
88 > HD-M11dn Consumables and Maintenance
1.
Pull down the Multi Purpose Tray (1), slide out the paper
support (2), and flip open the support extension (3).
89 > HD-M11dn Consumables and Maintenance
2.
Adjust the paper guides to the width of the paper.
3.
Insert a sheet of Letter/A4 plain paper between the paper
guides and push the colored set button to engage the tray.
4.
Press the Menu s or t button repeatedly until MAINTENANCE
MENU is displayed, then press the OK button.
5.
Press the s or t button until CLEANING PRINT is displayed.
6.
Press the OK button.
90 > HD-M11dn Consumables and Maintenance
7.
The printer prints a cleaning page.
8.
Press Cancel or Online or the Back button repeatedly to
exit the Menu mode. The printer should now be ON LINE.
9.
If subsequent printing appears faded or uneven, try
replacing the toner cartridge.
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Cleaning the LED array
Clean the LED array whenever a new toner cartridge is installed
or if there are faded vertical areas or light printing down a page.
1.
Switch off the printer and allow the fuser to cool for about
10 minutes before opening the top cover.
WARNING!
If the printer has been powered on, the fuser may
be hot. This area is clearly labelled. Do not touch.
2.
Press the top cover release button and open the printer’s
top cover fully.
92 > HD-M11dn Consumables and Maintenance
3.
Wipe the LED array gently with a soft tissue.
4.
Lower the top cover and press it down to latch it closed.
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Troubleshooting
Status and error messages
Your printer has been designed to give you helpful status
feedback not only during normal operation but also if a printing
problem occurs so that you can take appropriate corrective
action.
The LCD on the printer operator panel provides the selfexplanatory status and error messages in your chosen language.
Error messages are accompanied by the Ready indicator being
extinguished.
Paper Jams
Provided that you follow the recommendations in this guide on
use of print media, and you keep the media in good condition
prior to use, your printer should give years of reliable service.
However, paper jams occasionally do occur, and this section
explains how to clear them quickly and simply.
Jams can occur due to paper mis feeding from a paper tray or at
any point on the paper path through the printer. When a jam
occurs, the printer immediately stops, and the operator panel
informs you of the event. If printing multiple pages (or copies),
do not assume that having cleared an obvious sheet that others
will not also be stopped somewhere along the path. These must
also be removed in order to clear the jam fully and restore normal
operation.
94 > HD-M11dn Troubleshooting
The printer may experience a paper jam in one of three areas.
1.
INPUT JAM - paper has failed to leave the selected feed
tray and enter the internal paper path of the printer. A
typical message indicates a paper jam and identifies the
tray to check.
2.
FEED JAM - paper has entered the printer but failed to
reach the exit. A typical message indicates a paper jam
and advises you to open the top cover for access.
3.
EXIT JAM - paper has reached the exit but has failed to
exit completely from the printer. A typical message
indicates an exit jam and advises you to open the top
cover for access.
95 > HD-M11dn Troubleshooting
Input jam
1.
Remove the paper tray from the printer. Remove any
crumpled or folded paper. remove any paper from the
underside of the printer.
2.
Replace the paper tray.
After successful removal of any damaged or misfed paper, the
printer should continue printing.
Feed jam or exit jam
1.
Remove the tray and clear any misfed sheets as given
above.
96 > HD-M11dn Troubleshooting
2.
Press the cover release and open the printer’s top cover.
WARNING!
If the printer has been powered on, the fuser area
will be hot. This area is clearly marked. Do not touch
it.
CAUTION!
Never expose the image drum unit to light for more
than 5 minutes. Never expose the image drum unit
to direct sunlight. Always hold the image drum unit
by the ends or from the top. Never touch the surface
of the green drum inside the image drum unit.
97 > HD-M11dn Troubleshooting
3.
Carefully lift out the image drum, complete with the toner
cartridge. Be careful not to touch or scratch the green
drum surface.
4.
Put the assembly down gently onto a piece of paper to
prevent toner from marking your furniture and to avoid
damaging the green drum surface, and cover.
98 > HD-M11dn Troubleshooting
5.
Remove any jammed sheets from the paper path.
99 > HD-M11dn Troubleshooting
6.
Remove the Duplex unit and check for any paper in this
area.
100 > HD-M11dn Troubleshooting
7.
Remove any paper and replace the duplex unit.
101 > HD-M11dn Troubleshooting
8.
Re-install the image drum complete with toner cartridge,
ensuring that the pegs (1) correctly locate into the slots on
each side of the printer (2).
9.
Lower the top cover but do not press down to latch it
closed yet. This will protect the drum from excessive
exposure to room lighting, while you check the remaining
area for jammed sheets.
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10.
Lift the rear cover latch (1), open the rear cover and check
for paper in the rear path.
• Pull out any paper found in this area.
• If you are not using the rear cover, close it once the
paper is removed from this area.
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11.
B411: Open the Manual Feed Tray and remove any paper
that you find.
B431: Open the Multi Purpose Tray and remove any paper
that you find.
12.
Close the tray.
13.
Press down to latch the top cover closed.
104 > HD-M11dn Troubleshooting
14.
The printer will warm up and commence printing when
ready. The page lost through the jam will normally be
reprinted.
Note
If the edge of the jammed paper protrudes (or can be
seen) from the exit, reinstall the image drum, close
the top cover and switch the printer on. Remove the
jammed paper from the exit when the exit roller
begins rotating after a few seconds after switching on.
However, if the jammed paper cannot be removed,
contact a service representative.
Print quality problems
Before consulting a service representative regarding a print
quality problem, check the table below to see if there is a
solution, or something you might have overlooked.
SYMPTOM
PROBLEM
SOLUTION
Blank sheets
printed.
Image drum cartridge
not properly installed.
Reinstall image drum
cartridge.
Empty or missing toner
cartridge.
Install new toner
cartridge.
Empty toner cartridge.
Pages get fainter when
toner is used up.
Install new toner
cartridge.
Entire page
prints faintly.
LED array is dirty.
Clean LED array.
Page has grey
background.
Static electricity,
generally from dry
environments, causes
toner to stick to
background.
Change paper to a
smoother laser bond or
use a humidifier.
Page prints all
black.
Hardware problem.
Contact service.
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SYMPTOM
PROBLEM
SOLUTION
Page has
repetitive
marks.
Damaged image drum
cartridge causes
repetitive marks every
1.6 inches (4.06 cm) due
to surface nicks and
scratches.
Generate a cleaning
page, repetitive marks
may be temporary.
Oblong area
of faint print
appears on
each page.
Drop out caused by
using paper exposed to
high humidity.
Change paper stocks,
check paper storage
environment or use a
dehumidifier; check
toner level.
Vertical white
streaking or
faint areas on
page.
Toner is low and does
not distribute properly,
or the drum is worn out.
Replace toner
cartridge. Check drum
and replace the drum,
if necessary. Contact
service.
LED array is dirty.
Clean LED array.
Vertical black
lines.
Hardware problem.
Contact service.
Fuzzy print.
LED array is dirty.
Clean LED array.
Distorted
print.
Paper path, lamp
assembly, or fusing unit
problem.
Generate cleaning
page.
Smeared or
blotched
print.
Dirty rollers; toner
dropped inside printer or
image drum problem.
Replace image drum
and toner.
Printed page
is light/
blurred.
Is toner low?
Replace toner
cartridge.
Is paper meant for laser
printers?
Use recommended
paper.
LED array is dirty.
Clean LED array.
Toner is low.
Install new toner
cartridge.
Bold
characters
and dark lines
are smeared.
Contact service.
Contact service.
106 > HD-M11dn Troubleshooting
SYMPTOM
PROBLEM
SOLUTION
Print is darker
than usual.
Darkness setting is too
high.
Change darkness
setting.
Pages curl
excessively.
Printing on wrong side of
paper.
Turn paper over in tray.
(Note arrow on paper
package). Install paper
print side down in tray.
Moisture in paper.
Improper storage.
Avoid storing paper in
areas of excessive
temperature and
humidity. Store paper
in protective wrapping.
High humidity.
Recommended
operating humidity: 2080%.
107 > HD-M11dn Troubleshooting
Paper feed problems
SYMPTOM
PROBLEM
SOLUTION
Paper Jams
occur
frequently.
Multiple
sheets of
paper are
fed at the
same time.
The printer is tilted.
Place the paper on a
stable and flat surface.
Paper is too thick or too
thin. Paper is moist,
folded, creased or warped.
Use paper suitable for
the printer. Avoid
storing paper in areas
of excessive
temperature and
humidity. Store paper
in protective wrapping
Paper is not aligned.
Align the paper edges
to the paper guides.
Only one sheet of paper is
loaded in the Paper tray or
Manual Feed/Multi Purpose
tray.
Load several sheets of
paper.
Sheets of paper is added
to the existing paper stock
in the Paper tray or Manual
Feed/Multi Purpose tray.
Remove existing
sheets of paper from
the tray and add the
new sheets to them,
ensuring alignment
and then load the tray.
Postcards, envelopes, label
sheets or transparencies
are loaded in the Paper
tray.
You cannot print using
the Paper tray. Load
postcards, envelopes,
label sheets or
transparencies in the
Manual Feed tray or
Multi Purpose tray.
Postcards or envelopes are
placed in the wrong
orientation.
Check and load in the
correct orientation.
108 > HD-M11dn Troubleshooting
SYMPTOM
PROBLEM
SOLUTION
Paper is not
fed into the
printer.
Improper setting is
selected for Paper Source
in the printer driver.
Select the correct
paper source from the
Source drop down
menu.
The printer menu setting is
incorrect.
Set the size of the
paper in the Setup
Menu of the printer.
Printing does not resume
only by removing paper
jam.
Open and close the top
cover.
Printing does
not resume
after
removing
jammed
paper.
109 > HD-M11dn Troubleshooting
Software problems
Your software (operating environment, applications and printer
drivers) controls the printing process. Make sure you have
selected the right driver for use with your printer. See your
software documentation for more information.
SYMPTOM
PROBLEM
SOLUTION
Printing is
garbled.
Incorrect driver is installed.
Install an appropriate
driver.
Printer’s
output is
below rated
speed.
Much of the printing delays
will be caused by your
application. Sometimes
purely text documents will
print slowly depending on the
selected fonts and how they
are transferred to the printer.
For maximum speed,
use text in your
document and use a
printer resident font.
Size of top
margin
increases
with each
page
printed.
Creeping text. Number of
lines per page in software is
not equal to number of lines
per page of printer.
Many software
packages assume 66
lines per page, but your
printer’s default is 64.
Adjust software
accordingly, or set
LINES Per PAGE in the
soft control panel to
equal lines per page in
your software.
Hardware problems
SYMPTOM
PROBLEM
SOLUTION
Graphic image
prints partly
on one page,
partly on the
next.
Insufficient printer memory
for this image at this
resolution.
Change the
resolution, reduce
the image size, or
install more memory
in your printer.
110 > HD-M11dn Troubleshooting
SYMPTOM
PROBLEM
SOLUTION
When you try
to print
nothing
happens, but
printer
indicates it is
ready to
receive data.
Configuration error.
Check cable
connection. If more
than one printer is
available, make sure
your printer has
been selected.
Garbage
prints.
Incorrect cable
configuration. Also, see
Software Problems.
Check cable
configuration,
continuity, and
length.
Printer freezes
or displays
error message
when
computer is
rebooted.
Booting the computer while
the printer is on can cause
a communications error.
Turn printer off
before rebooting
computer.
Odors.
Gases are given off by
forms or adhesives passing
through the hot fusing unit.
Make sure the forms
you use can
withstand heating,
and provide
adequate
ventilation.
Printer is on
but must
warm up
before a job is
printed.
Power Save mode is set on
to conserve energy. The
fuser must heat up before
you can begin printing the
next job.
To eliminate warm
up delay, change
Power Save setting.
111 > HD-M11dn Troubleshooting
Options
The following options are available to extend the performance of
your printer:
• 64 and 256 MB RAM DIMM: to extend the main memory of
your printer and speed up the processing of large files
• Second paper tray: to increase your printer’s paper handling
capacity by 530 sheets (75g/m²)
Options order numbers
Second Paper Tray
M1100TRAY
Installation procedure
To install any of the above options, follow the detailed installation
sheet that accompanies the option.
112 > HD-M11dn Options
Specifications
General
ITEM
SPECIFICATION
Dimensions,
WxDxH
14.5 x 15.5 x 10.5 inches
(369 mm x 395 mm x 268 mm )
Weight
22.7 lbs. (10.3 kg) approximately (without
second tray)
Printing method
Electro-photographic printing using LEDs as light
source
Print color
Monochrome
Print speed
Letter: 30 pages per minute maximum
A4: 28 pages per minute maximum
Resolution
1200 x 1200 dots per inch
Operating
platform
Windows
2000/XP/XP server 2003 x 64 bit edition/Vista/
Vista x 64 bit edition
Mac
OS X PowerPC (10.2.8 - 10.5) / OS X Intel
(10.4.4 - 10.5)
Unix/Linux
Emulations
PCL5e, PCLXL, Epson FX, IBM ProPrinter, PS3
Interfaces
Parallel port in compliance with IEEE 1284-1994
standard
USB 2.0 High speed
100BASE-TX/10Base-T
Processor
297 MHz PowerPC
Memory
64 MB expandible to 320 MB
Printer/Fuser life
200,000 pages or 5 years
113 > HD-M11dn Specifications
ITEM
SPECIFICATION
Toner life
Starter: 2,000 pages
Replacement: (ISO/IEC19752)
B411: 4,000 pages
B431: up to 10,000 pages
Image drum life
Simplex printing
30,000 pages (continuous)
20,000 pages (3 pages per job)
12,000 pages (1 page per job)
Duplex printing
15,000 pages (continuous)
13,000 pages (3 pages per job)
10,000 pages (1 page per job)
Paper sizes
A4, A5, A6, B5, Letter, Legal 13, Legal 14,
Executive, Custom, C5, C6, Com-9,Com-10, DL,
Monarch, Statement
Paper feed
Automatic feeding via paper trays (including
optional second tray and Multi Purpose Tray)
Paper feed
capacity
at 20 lb. US Bond
(75 g/m²)
Tray 1: 250 sheets
Paper output
Face up, face down depending on paper size,
type and thickness
Power
consumption
At 22°C
Optional Tray 2: 530 sheets
Multi Purpose Tray: 50 sheets
]: Manual Feed Tray: Single sheet
Typical: 510W
Idle: 70W
Power save mode: 5W
Paper output
capacity at 20 lb.
US Bond (75 g/
m²)
Face down: 150 sheets
Monthly duty
cycle
70,000 pages
Consumables
Toner cartridge, Image drum
Face up: 100 sheets
114 > HD-M11dn Specifications
ITEM
SPECIFICATION
Power cable
Approximately 1.8 m max. length
Noise level
Operation: 53 dB(A)
Standby mode: 30 dB(A)
Power saving mode: Background level
Environmental
conditions
Operation: 50 to 89°F (10 - 32°C), 20% - 80%
RH,
Storage: 50 to 109°F (10-43°C), 10% - 90% RH
When the printer is stored, it should be in its
original packaging, with no moisture formation.
115 > HD-M11dn Specifications