HP ProLiant DL580 Gen8 Server User Guide

HP ProLiant DL580 Gen8 Server
User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 742029-003
October 2015
Edition: 3
© Copyright 2014, 2015 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Microsoft®, Windows®, and Windows Server® are U.S. registered trademarks of Microsoft Corporation.
microSD is a trademark or registered trademark of SD-3C in the United States, other countries or both.
Contents
Component identification ............................................................................................................... 6
Front panel components ............................................................................................................................. 6
Front panel LEDs and buttons ...................................................................................................................... 7
Systems Insight Display .............................................................................................................................. 8
Rear panel components .............................................................................................................................. 9
Power supply LED .................................................................................................................................... 10
I/O board components ............................................................................................................................ 11
System maintenance switch ............................................................................................................. 12
NMI jumper .................................................................................................................................. 12
SPI board components ............................................................................................................................. 13
Power daughter board components ........................................................................................................... 14
DIMM slot locations ................................................................................................................................. 15
Processors and memory cartridges ............................................................................................................. 16
DIMM fault LEDs...................................................................................................................................... 17
DIMM fault identification button ................................................................................................................ 18
Memory error LEDs .................................................................................................................................. 19
Drive bay numbering ............................................................................................................................... 19
Hot-plug drive LED definitions .......................................................................................................... 20
FBWC capacitor slots .............................................................................................................................. 21
FBWC module LEDs ................................................................................................................................. 21
Fan locations .......................................................................................................................................... 22
Operations................................................................................................................................. 23
Power up the server ................................................................................................................................. 23
Power down the server ............................................................................................................................. 23
Extend the server from the rack ................................................................................................................. 23
Remove the server from the rack ................................................................................................................ 24
Remove the access panel.......................................................................................................................... 27
Processor memory drawer shipping screw locations ..................................................................................... 28
Remove the processor memory drawer ....................................................................................................... 28
Remove the processor memory drawer cover .............................................................................................. 29
Access the Systems Insight Display............................................................................................................. 29
Remove the SPI board .............................................................................................................................. 30
Setup......................................................................................................................................... 32
Optional installation services .................................................................................................................... 32
Rack planning resources........................................................................................................................... 32
Optimum environment .............................................................................................................................. 32
Space and airflow requirements ...................................................................................................... 33
Temperature requirements ............................................................................................................... 33
Power requirements ....................................................................................................................... 34
Electrical grounding requirements .................................................................................................... 34
Rack warnings ........................................................................................................................................ 34
Identifying the contents of the server shipping carton .................................................................................... 35
Installing hardware options ....................................................................................................................... 35
Installing the server into the rack................................................................................................................ 35
Installing the operating system................................................................................................................... 37
Contents
3
Powering on and selecting a boot option ................................................................................................... 38
Registering the server ............................................................................................................................... 38
Hardware options installation ....................................................................................................... 39
Introduction ............................................................................................................................................ 39
Processor options .................................................................................................................................... 39
Installing the processor ................................................................................................................... 40
Memory cartridge option.......................................................................................................................... 44
Memory cartridge population guidelines........................................................................................... 44
Installing a memory cartridge .......................................................................................................... 44
Memory options ...................................................................................................................................... 47
Memory subsystem architecture ....................................................................................................... 48
Single-, dual-, and quad-rank DIMMs ............................................................................................... 48
DIMM identification ....................................................................................................................... 49
Memory configurations................................................................................................................... 49
General DIMM slot population guidelines ......................................................................................... 50
Installing a DIMM .......................................................................................................................... 51
SAS drive backplane option ..................................................................................................................... 54
SAS controller cable option ...................................................................................................................... 58
Drive option ........................................................................................................................................... 61
4U rack bezel option ............................................................................................................................... 62
Removing the 4U rack bezel ........................................................................................................... 62
Installing the 4U rack bezel............................................................................................................. 62
Redundant hot-plug power supply option .................................................................................................... 62
Expansion board option ........................................................................................................................... 64
FBWC module and capacitor pack option .................................................................................................. 65
HP Trusted Platform Module option ............................................................................................................ 67
Retaining the recovery key/password .............................................................................................. 68
Installing the Trusted Platform Module board ..................................................................................... 68
Enabling the Trusted Platform Module............................................................................................... 70
Cabling ..................................................................................................................................... 71
Server cabling ........................................................................................................................................ 71
Software and configuration utilities ............................................................................................... 72
Server mode ........................................................................................................................................... 72
HP product QuickSpecs............................................................................................................................ 72
HP iLO ................................................................................................................................................... 72
Active Health System...................................................................................................................... 73
Integrated Management Log ........................................................................................................... 74
HP Insight Remote Support .............................................................................................................. 74
Intelligent Provisioning ............................................................................................................................. 75
HP Insight Diagnostics .................................................................................................................... 76
Erase Utility .................................................................................................................................. 76
HP Insight Control Server Provisioning ........................................................................................................ 77
Scripting Toolkit for Windows and Linux..................................................................................................... 77
HP Service Pack for ProLiant ..................................................................................................................... 77
HP Smart Update Manager ............................................................................................................. 78
HP UEFI System Utilities ............................................................................................................................ 78
Using HP UEFI System Utilities ......................................................................................................... 78
Flexible boot control ...................................................................................................................... 79
Restoring and customizing configuration settings ............................................................................... 79
Secure Boot configuration ............................................................................................................... 79
Embedded UEFI shell ..................................................................................................................... 80
Contents
4
Re-entering the server serial number and product ID ........................................................................... 80
Utilities and features ................................................................................................................................ 80
HP Smart Storage Administrator ...................................................................................................... 80
Option ROM Configuration for Arrays ............................................................................................. 81
ROMPaq utility .............................................................................................................................. 81
Automatic Server Recovery ............................................................................................................. 81
USB support .................................................................................................................................. 82
Redundant ROM support ................................................................................................................ 82
Keeping the system current ....................................................................................................................... 82
Drivers ......................................................................................................................................... 82
Software and firmware ................................................................................................................... 83
Version control .............................................................................................................................. 83
HP operating systems and virtualization software support for ProLiant servers ........................................ 83
HP Technology Service Portfolio ...................................................................................................... 84
Change control and proactive notification ........................................................................................ 84
Troubleshooting .......................................................................................................................... 85
Troubleshooting resources ........................................................................................................................ 85
Battery replacement .................................................................................................................... 86
Regulatory information ................................................................................................................ 88
Safety and regulatory compliance ............................................................................................................. 88
Belarus Kazakhstan Russia marking ........................................................................................................... 88
Turkey RoHS material content declaration ................................................................................................... 89
Ukraine RoHS material content declaration ................................................................................................. 89
Warranty information .............................................................................................................................. 89
Electrostatic discharge ................................................................................................................. 90
Preventing electrostatic discharge .............................................................................................................. 90
Grounding methods to prevent electrostatic discharge .................................................................................. 90
Specifications ............................................................................................................................. 91
Environmental specifications ..................................................................................................................... 91
Mechanical specifications ........................................................................................................................ 91
Power supply specifications ...................................................................................................................... 91
HP 1200 W Common Slot Platinum Plus Hot-Plug Power Supply (94% efficiency) .................................. 92
HP 1500 W Common Slot Platinum Plus Hot-Plug Power Supply (94% efficiency) .................................. 92
Support and other resources ........................................................................................................ 93
Before you contact HP.............................................................................................................................. 93
HP contact information ............................................................................................................................. 93
Customer Self Repair ............................................................................................................................... 93
Acronyms and abbreviations ...................................................................................................... 101
Documentation feedback ........................................................................................................... 104
Index ....................................................................................................................................... 105
Contents
5
Component identification
Front panel components
Item
Description
1
Drive bays 6-10*
2
Systems Insight Display
3
Fans 1-4
4
Drive bays 1-5
5
Discovery services connectors
6
Video connector
7
USB connectors (2)
* Drives installed in these bays require the optional SAS backplane and cables.
Component identification 6
Front panel LEDs and buttons
Item
Description
Status
1
Power on/Standby button and
system power LED
Solid green = System on
Flashing green (1 Hz/cycle per sec) = Performing power on
sequence
Solid amber = System in standby
Off = No power present
2
Health LED
Solid green = Normal
Flashing amber = System degraded
Flashing red (1 Hz/cycle per sec) = System critical
Fast-flashing red (4 Hz/cycles per sec) = System power fault
3
Aggregate NIC LED
Solid green = Link to network
Flashing green = Linked with activity on the network
Off = No network connection
4
UID button/link
Solid blue = Activated
Flashing blue (1 Hz/cycle per sec) = Remote management
or firmware upgrade in progress
Component identification 7
Systems Insight Display
The Systems Insight Display LEDs represent the server and component layout.
Item
LED
Description
1
Power cap
Green = System on or requesting power on
Flashing amber = Power on denied
Off = Standby
2
Overtemperature
Off = Normal
Amber = Failed or missing component
3
Amp status
Off = No protection
Green = Protection enabled
Amber = Memory failure occurred
Amber (flashing) = Memory configuration error
4
NIC activity/link
Green = Linked to network
Green (flashing) = Linked with activity on the network
Off = No network connection
All other LEDs
Off = Normal
Amber = Failed or missing component
Component identification 8
Rear panel components
Item
Description
1
Expansion board slot 1
2
Expansion board slot 2
3
Expansion board slot 3
4
Expansion board slot 4
5
Expansion board slot 5
6
Expansion board slot 6
7
Expansion board slot 7
8
Expansion board slot 8
9
Expansion board slot 9
10
FlexibleLOM slot
11
SPI board
12
Power supply 1
13
Power supply 2
14
Power supply bay 3
15
Power supply bay 4
Component identification 9
Power supply LED
Fail LED-amber
(Located on the SID)
Power LED-green
(Located on the
power supply)
Front external health
LED
Located on the front
panel
Status
Off
Off
Off
No AC power to power
supply units
Off
Off
Green
AC present/Standby outputs
on
Power supply DC outputs on
and OK
On
Off
Amber (flashing) –
redundant
Red (flashing) –
non-redundant
Power supply failure (includes
over voltage and over
temperature)
Component identification 10
I/O board components
Item
Description
1
NMI jumper
2
Slot 1 PCIe3 x16 (16, 8, 4, 2, 1)
3
Slot 2 PCIe3 x16 (16, 8, 4, 2, 1)
4
System maintenance switch
5
Slot 3 PCIe3 x16 (16, 8, 4, 2, 1)
6
Slot 4 PCIe3 x16 (8, 4, 2, 1)
7
Slot 5 PCIe3 x16 (8, 4, 2, 1)
8
Slot 6 PCIe3 x16 (16, 8, 4, 2, 1)
9
Slot 7 PCIe3 x16 (8, 4, 2, 1)
10
Slot 8 PCIe3 x16 (8, 4, 2, 1)
11
Slot 9 PCIe3 x16 (16, 8, 4, 2, 1)
12
SPI board connector
13
FlexibleLOM connector
Component identification 11
System maintenance switch
The system maintenance switch (SW1) is a twelve-position switch that is used for system configuration. The
default position for all twelve positions is Off.
Switch
Settings
1
Off = iLO security enabled
On = iLO security disabled
2
Off = Normal operation
On = The BIOS configuration is locked.
5
Off = Normal operation
On = Password disabled
6
Off = Normal operation
On = Clear CMOS and RAM
7*
Off = Set factory default boot mode to UEFI.
On = Set factory default boot mode to Legacy.
3, 4, 8, 9, 10, 11, Reserved
12
* The default position for switch 7 is set in the factory shipping configuration. This switch setting determines the BIOS
mode the system defaults to when configuration memory is cleared to factory defaults. The User defined defaults setting
in UEFI System Utilities supersedes this switch.
IMPORTANT: To avoid a mismatch between boot modes, HP recommends setting system
maintenance switch 7 to the same BIOS boot mode the server is deployed in. Otherwise, the
storage controller may not recognize the OS installed on the storage media.
NMI jumper
The NMI jumper allows administrators to perform a memory dump before performing a hard reset. Crash
dump analysis is an essential part of eliminating reliability problems, such as hangs or crashes in OSs, device
drivers, and applications. Many crashes can freeze a system, requiring you to do a hard reset. Resetting the
system erases any information that would support root cause analysis.
Systems running Microsoft® Windows® experience a blue-screen trap when the OS crashes. When this
happens, Microsoft® recommends that system administrators perform an NMI event by temporarily shorting
the NMI header with a jumper. The NMI event enables a hung system to become responsive again.
Component identification 12
SPI board components
Item
Description
1
Top SAS backplane connector
2
SAS cache module connector
3
Systems Insight Display Power/UID connector
4
Internal USB connector
5
microSD card slot
6
TPM connector
7
Front video/USB connector
8
Battery
9
Internal USB connector
10
Serial connector
11
Video connector
12
USB connectors (4)
13
iLO connector
14
FlexibleLOM port 1*
15
FlexibleLOM port 2*
16
FlexibleLOM port 3*
17
FlexibleLOM port 4*
*Port configuration is dependent on the installed FlexibleLOM and may differ from what is shown in the illustration.
Component identification 13
Power daughter board components
Item
Description
1
Upper SAS backplane power connector
2
I/O board auxiliary power connector
3
I/O board auxiliary power connector
4
I/O board auxiliary power connector
5
I/O board auxiliary power connector
6
I/O board auxiliary power connector
7
I/O board auxiliary power connector
8
Power backplane data connector
9
Power backplane data connector
10
I/O board power connector
Component identification 14
DIMM slot locations
Each memory cartridge contains 12 DIMM slots. Install DIMMs in pairs in alphabetical order.
For installation guidelines, see "Memory options (on page 47)."
Component identification 15
Processors and memory cartridges
The processor memory drawer contains 4 processor sockets and 8 memory cartridges.
For DIMM numbering, see "DIMM slot locations (on page 15)."
For installation guidelines, see "Memory options (on page 47)."
Component identification 16
DIMM fault LEDs
Item
Description
Status
1
Power fault LED (board B)
Off = The DIMMs are
operating normally.
Solid amber = One or
more DIMMs in the
cartridge is experiencing
a power fault condition.
2
General board fault LED
(board B)
Off = The DIMMs are
operating normally.
Solid amber = One or
more DIMMs in the
cartridge is experiencing
a general fault condition.
3
General board fault LED
(board A)
Off = The DIMMs are
operating normally.
Solid amber = One or
more DIMMs in the
cartridge is experiencing
a general fault condition.
4
Power fault LED (board A)
Off = The DIMMs are
operating normally.
Solid amber = One or
more DIMMs in the
cartridge is experiencing
a power fault condition.
To determine which DIMMs are experiencing a fault condition, see "DIMM fault identification button (on
page 18)."
Component identification 17
DIMM fault identification button
When the DIMM fault LEDs (on page 17) indicate that a DIMM is experiencing an error, press the DIMM fault
identification button to illuminate the LED below the affected DIMM ("Memory error LEDs" on page 19).
Item
Description
1
Board B DIMM fault identification button
2
Board A DIMM fault identification button
Component identification 18
Memory error LEDs
When the DIMM fault LEDs (on page 17) indicate that a DIMM is experiencing an error, the memory error
LED below the affected DIMM illuminates red when the DIMM fault identification button (on page 18) is
pressed.
Drive bay numbering
Drives installed in bays 6-10 require the optional SAS backplane.
Component identification 19
Hot-plug drive LED definitions
Item
LED
Status
Definition
1
Locate
Solid blue
The drive is being identified by a host application.
Flashing blue
The drive carrier firmware is being updated or requires an update.
Rotating green
Drive activity
Off
No drive activity
Solid white
Do not remove the drive. Removing the drive causes one or more of
the logical drives to fail.
Off
Removing the drive does not cause a logical drive to fail.
Solid green
The drive is a member of one or more logical drives.
Flashing green
The drive is rebuilding or performing a RAID migration, strip size
migration, capacity expansion, or logical drive extension, or is
erasing.
Flashing
amber/green
The drive is a member of one or more logical drives and predicts
the drive will fail.
Flashing amber
The drive is not configured and predicts the drive will fail.
Solid amber
The drive has failed.
Off
The drive is not configured by a RAID controller.
2
3
4
Activity ring
Do not remove
Drive status
Component identification 20
FBWC capacitor slots
Item
Description
1
Slots 2-4—Connect to optional SAS controllers
2
Slot 1—Connects to the SPI board
FBWC module LEDs
The FBWC module has three single-color LEDs (one amber and two green). The LEDs are duplicated on the
reverse side of the cache module to facilitate status viewing.
1 - Amber
2 - Green
3 - Green
Interpretation
Off
Off
Off
The cache module is not powered.
Off
Flashing once
Flashing once
The cache microcontroller is executing from within its
every 2 seconds every 2 seconds boot loader and receiving new flash code from the host
controller.
Off
Flashing once
per second
Flashing once
per second
The cache module is powering up, and the capacitor
pack is charging.
Component identification 21
1 - Amber
2 - Green
3 - Green
Interpretation
Off
Off
Flashing once
per second
The cache module is idle, and the capacitor pack is
charging.
Off
Off
On
The cache module is idle, and the capacitor pack is
charged.
Off
On
On
The cache module is idle, the capacitor pack is charged,
and the cache contains data that has not yet been
written to the drives.
Off
Flashing once
per second
Off
A backup of the DDR content on the cache module is in
progress.
Off
On
Off
The current backup is complete with no errors.
Flashing once
per second
Flashing once
per second
Off
The current backup failed, and data has been lost.
Flashing once
per second
Flashing once
per second
On
A power error occurred during the previous or current
boot. Data may be corrupt.
Flashing once
per second
On
Off
An overtemperature condition exists.
Flashing twice
per second
Flashing twice
per second
Off
The capacitor pack is not attached.
Flashing twice
per second
Flashing twice
per second
On
The capacitor has been charging for 10 minutes, but
has not reached sufficient charge to perform a full
backup.
On
On
Off
The current backup is complete, but power fluctuations
occurred during the backup.
On
On
On
The cache module microcontroller has failed.
Fan locations
Component identification 22
Operations
Power up the server
To power up the server, press the Power On/Standby button.
Power down the server
WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment,
remove the power cord to remove power from the server. The front panel Power On/Standby
button does not completely shut off system power. Portions of the power supply and some internal
circuitry remain active until AC power is removed.
IMPORTANT: If installing a hot-plug device, it is not necessary to power down the server.
1.
Back up the server data.
2.
Shut down the operating system as directed by the operating system documentation.
NOTE: If the operating system automatically places the server in Standby mode, omit the next
step.
3.
Press the Power On/Standby button to place the server in Standby mode. When the server activates
Standby power mode, the system power LED changes to amber.
IMPORTANT: Pressing the UID button illuminates the blue UID LEDs on the front and rear panels.
In a rack environment, this feature facilitates locating a server when moving between the front and
rear of the rack.
4.
Disconnect the power cords.
The system is now without power.
Extend the server from the rack
WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is
adequately stabilized before extending a component from the rack.
WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release
latches and sliding the server into the rack. The sliding rails could pinch your fingers.
To extend the server from the rack:
1.
Pull down the quick-release levers on each side of the server to release the server from the rack. If
necessary, loosen the rack screws.
Operations
23
2.
Extend the server on the rack rails until the server rail-release latches engage.
3.
After performing the installation or maintenance procedure, slide the server into the rack by pressing the
server rail-release latches.
Remove the server from the rack
WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is
adequately stabilized before extending a component from the rack.
WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release
latches and sliding the server into the rack. The sliding rails could pinch your fingers.
Operations
24
This symbol indicates that the component exceeds the recommended weight for one
individual to handle safely.
32.18-52.87 kg WARNING: To reduce the risk of personal injury or damage to the equipment, observe
70.94-116.56 lb local occupational health and safety requirements and guidelines for manual material
handling.
To remove the server from the rack:
1.
Pull down the quick-release levers on each side of the server to release the server from the rack. If
necessary, loosen the rack screws.
2.
Extend the server on the rack rails until the server rail-release latches engage.
3.
Remove the server from the rack.
After performing the installation or maintenance procedure, do the following:
1.
Mount the server on the rails:
Operations
25
o
Top loading telescoping rails
o
Front loading telescoping rails
Operations
26
2.
Slide the server into the rack by pressing the server rail-release latches.
Remove the access panel
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
CAUTION: Do not operate the server for long periods with the access panel open or removed.
Operating the server in this manner results in improper airflow and improper cooling that can
lead to thermal damage.
To remove the component:
1.
Power down the server (on page 23).
2.
Extend the server from the rack (on page 23).
3.
Open the locking latch, slide the access panel to the rear of the chassis, and remove the access panel.
If the locking latch is locked, use a T-15 Torx screwdriver to unlock the latch.
Operations
27
Processor memory drawer shipping screw locations
Two orange shipping screws secure the processor memory drawer in place during shipping. You must
remove the screws to access the processor memory drawer. Retain the screws for future use.
Remove the processor memory drawer
WARNING: The processor memory drawer weighs more than 11.3 kg (25.0 lb). Use extra
caution when removing and replacing the processor memory drawer.
1.
Remove the processor memory drawer shipping screws, if installed. Retain the screws for future use
("Processor memory drawer shipping screw locations" on page 28).
2.
Push the button on the release lever.
3.
Lower the handle, and then extend the processor memory drawer from the server until the release
latches catch.
Operations
28
4.
Firmly holding the processor memory drawer, press the release buttons and then remove the drawer
from the server.
Remove the processor memory drawer cover
1.
Remove the processor memory drawer shipping screws, if installed. Retain the screws for future use
("Processor memory drawer shipping screw locations" on page 28).
2.
Remove the processor memory drawer (on page 28).
3.
Remove the processor memory drawer cover.
Access the Systems Insight Display
To access the Systems Insight Display:
1.
Press and release the panel.
Operations
29
2.
After the display fully ejects, rotate the display to the left to view the LEDs.
Remove the SPI board
To remove the component:
1.
Power down the server (on page 23).
2.
Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3.
Extend the server from the rack (on page 23).
4.
Remove the access panel (on page 27).
5.
Remove the processor memory drawer shipping screws, if installed. Retain the screws for future use
("Processor memory drawer shipping screw locations" on page 28).
Operations
30
6.
Extend the processor memory drawer approximately 2.54-5.1 cm (1-2 inches).
7.
Loosen the thumbscrews on the SPI board, and then lift the SPI board to access the cables.
8.
Disconnect all cables from the SPI board.
IMPORTANT: If replacing the SPI board or clearing NVRAM, you must re-enter the server serial
number through the Advanced System ROM options in UEFI System Utilities ("Re-entering the
server serial number and product ID" on page 80).
9.
Remove the SPI board from the server.
Operations
31
Setup
Optional installation services
Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and
running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate
both hardware and software support into a single package. A number of service level options are available
to meet your needs.
HP Care Pack Services offer upgraded service levels to expand your standard product warranty with
easy-to-buy, easy-to-use support packages that help you make the most of your server investments. Some of
the Care Pack services are:
•
•
•
•
Hardware support
o
6-Hour Call-to-Repair
o
4-Hour 24x7 Same Day
o
4-Hour Same Business Day
Software support
o
Microsoft operating systems
o
Linux operating systems
o
HP Insight Control
o
VMware
Integrated hardware and software support
o
Critical Service
o
Proactive 24
o
Support Plus
o
Support Plus 24
Startup and implementation services for both hardware and software
For more information on HP Care Pack Services, see the HP website
(http://www.hp.com/services/carepack).
Rack planning resources
The rack resource kit ships with all HP Intelligent Series racks. For more information on the content of each
resource, see the rack resource kit documentation.
Optimum environment
When installing the server in a rack, select a location that meets the environmental standards described in
this section.
Setup
32
Space and airflow requirements
To allow for servicing and adequate airflow, observe the following space and airflow requirements when
deciding where to install a rack:
•
Leave a minimum clearance of 63.5 cm (25 in) in front of the rack.
•
Leave a minimum clearance of 76.2 cm (30 in) behind the rack.
•
Leave a minimum clearance of 121.9 cm (48 in) from the back of the rack to the back of another rack
or row of racks.
HP servers draw in cool air through the front door and expel warm air through the rear door. Therefore, the
front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and
the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.
CAUTION: To prevent improper cooling and damage to the equipment, do not block the
ventilation openings.
When vertical space in the rack is not filled by a server or rack component, the gaps between the
components cause changes in airflow through the rack and across the servers. Cover all gaps with blanking
panels to maintain proper airflow.
CAUTION: Always use blanking panels to fill empty vertical spaces in the rack. This arrangement
ensures proper airflow. Using a rack without blanking panels results in improper cooling that can
lead to thermal damage.
The 9000 and 10000 Series Racks provide proper server cooling from flow-through perforations in the front
and rear doors that provide 64 percent open area for ventilation.
CAUTION: When using a Compaq branded 7000 series rack, install the high airflow rack door
insert (PN 327281-B21 for 42U rack, PN 157847-B21 for 22U rack) to provide proper
front-to-back airflow and cooling.
CAUTION: If a third-party rack is used, observe the following additional requirements to ensure
adequate airflow and to prevent damage to the equipment:
• Front and rear doors—If the 42U rack includes closing front and rear doors, you must allow
5,350 sq cm (830 sq in) of holes evenly distributed from top to bottom to permit adequate
airflow (equivalent to the required 64 percent open area for ventilation).
• Side—The clearance between the installed rack component and the side panels of the rack
must be a minimum of 7 cm (2.75 in).
IMPORTANT: The HP ProLiant DL580 Gen8 Server cable management arm is not supported on
Compaq branded 7000 series racks.
Temperature requirements
To ensure continued safe and reliable equipment operation, install or position the system in a well-ventilated,
climate-controlled environment.
The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C
(95°F). The temperature in the room where the rack is located must not exceed 35°C (95°F).
Setup
33
CAUTION: To reduce the risk of damage to the equipment when installing third-party options:
• Do not permit optional equipment to impede airflow around the server or to increase the
internal rack temperature beyond the maximum allowable limits.
• Do not exceed the manufacturer’s TMRA.
Power requirements
Installation of this equipment must comply with local and regional electrical regulations governing the
installation of information technology equipment by licensed electricians. This equipment is designed to
operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992
(code for Protection of Electronic Computer/Data Processing Equipment). For electrical power ratings on
options, refer to the product rating label or the user documentation supplied with that option.
WARNING: To reduce the risk of personal injury, fire, or damage to the equipment, do not
overload the AC supply branch circuit that provides power to the rack. Consult the electrical
authority having jurisdiction over wiring and installation requirements of your facility.
CAUTION: Protect the server from power fluctuations and temporary interruptions with a
regulating uninterruptible power supply. This device protects the hardware from damage caused
by power surges and voltage spikes and keeps the system in operation during a power failure.
When installing more than one server, you may need to use additional power distribution devices to safely
provide power to all devices. Observe the following guidelines:
•
Balance the server power load between available AC supply branch circuits.
•
Do not allow the overall system AC current load to exceed 80% of the branch circuit AC current rating.
•
Do not use common power outlet strips for this equipment.
•
Provide a separate electrical circuit for the server.
Electrical grounding requirements
The server must be grounded properly for proper operation and safety. In the United States, you must install
the equipment in accordance with NFPA 70, 1999 Edition (National Electric Code), Article 250, as well as
any local and regional building codes. In Canada, you must install the equipment in accordance with
Canadian Standards Association, CSA C22.1, Canadian Electrical Code. In all other countries, you must
install the equipment in accordance with any regional or national electrical wiring codes, such as the
International Electrotechnical Commission (IEC) Code 364, parts 1 through 7. Furthermore, you must be sure
that all power distribution devices used in the installation, such as branch wiring and receptacles, are listed
or certified grounding-type devices.
Because of the high ground-leakage currents associated with multiple servers connected to the same power
source, HP recommends the use of a PDU that is either permanently wired to the building’s branch circuit or
includes a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those
complying with IEC 60309 are considered suitable for this purpose. Using common power outlet strips for
the server is not recommended.
Rack warnings
Setup
34
WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that:
•
•
•
•
•
The leveling jacks are extended to the floor.
The full weight of the rack rests on the leveling jacks.
The stabilizing feet are attached to the rack if it is a single-rack installation.
The racks are coupled together in multiple-rack installations.
Only one component is extended at a time. A rack may become unstable if more than one
component is extended for any reason.
WARNING: To reduce the risk of personal injury or equipment damage when unloading a rack:
• At least two people are needed to safely unload the rack from the pallet. An empty 42U rack
can weigh as much as 115 kg (253 lb), can stand more than 2.1 m (7 ft) tall, and might
become unstable when being moved on its casters.
• Never stand in front of the rack when it is rolling down the ramp from the pallet. Always handle
the rack from both sides.
Identifying the contents of the server shipping carton
Unpack the server shipping carton and locate the materials and documentation necessary for installing the
server. All the rack mounting hardware necessary for installing the server into the rack is included with the
rack or the server.
The contents of the server shipping carton include:
•
Server
•
Power cord
•
Hardware documentation, Documentation CD, and software products
•
Rack-mounting hardware
In addition to the supplied items, you might need:
•
Operating system or application software
•
Hardware options
Installing hardware options
Install any hardware options before initializing the server. For options installation information, refer to the
option documentation. For server-specific information, refer to "Hardware options installation (on page 39)."
Installing the server into the rack
CAUTION: Always plan the rack installation so that the heaviest item is on the bottom of the rack.
Install the heaviest item first, and continue to populate the rack from the bottom to the top.
1.
Install the server and cable management arm into the rack. For more information, see the installation
instructions that ship with the Quick Deploy Rail System.
2.
Connect peripheral devices to the server. For information on identifying connectors, see "SPI board
components (on page 13)."
Setup
35
WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug
telephone or telecommunications connectors into RJ-45 connectors.
3.
Connect the power cord to the rear of the server.
4.
Install the power cord anchors.
5.
Secure the cables to the cable management arm.
IMPORTANT: When using cable management arm components, be sure to leave enough slack
in each of the cables to prevent damage to the cables when the server is extended from the rack.
Setup
36
6.
Connect the power cord to the AC power source.
WARNING: To reduce the risk of electric shock or damage to the equipment:
• Do not disable the power cord grounding plug. The grounding plug is an important safety
feature.
• Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all
times.
• Unplug the power cord from the power supply to disconnect power to the equipment.
• Do not route the power cord where it can be walked on or pinched by items placed against it.
Pay particular attention to the plug, electrical outlet, and the point where the cord extends from
the server.
Installing the operating system
This ProLiant server ships with Intelligent Provisioning installed. Everything needed to manage and install the
system software and firmware is preloaded on the server.
To operate properly, the server must have a supported operating system. For the latest information on
operating system support, see the HP website (http://www.hp.com/go/supportos).
To install an operating system on the server, use one of the following methods:
Setup
37
•
Intelligent Provisioning—iLO Management is a feature on ProLiant servers that contains Intelligent
Provisioning for embedded server configuration, OS deployment, and provisioning capabilities.
Intelligent Provisioning can configure the server and install an operating system, eliminating the need
for SmartStart CDs and Smart Update Firmware DVDs used in past generations of HP ProLiant servers.
To install an operating system on the server with Intelligent Provisioning (local or remote):
a. Connect the Ethernet cable, and then power on the server.
b. During server POST, press the F10 key.
c.
Complete the initial Preferences and Registration portion of Intelligent Provisioning (on page 75).
d. At the 1 Start screen, click the Configure and Install button.
e. To finish the installation, follow the onscreen prompts. An Internet connection is required to update
the firmware and systems software.
•
Remote deployment installation—To remotely deploy an operating system, use HP Insight Control server
provisioning (on page 77) for an automated solution.
For additional system software and firmware updates, download the HP Service Pack for ProLiant from the HP
website (http://www.hp.com/go/spp/download). Software and firmware must be updated before using
the server for the first time, unless any installed software or components require an older version. For more
information, see "Keeping the system current (on page 82)."
Powering on and selecting a boot option
1.
Press the Power On/Standby button.
2.
During the initial boot:
o
To modify the server configuration ROM default settings, press the F9 key in the HP ProLiant POST
screen to enter the UEFI System Utilities screen. By default, the System Utilities menus are in the
English language.
o
If you do not need to modify the server configuration and are ready to install the system software,
press the F10 key to access Intelligent Provisioning.
For more information on automatic configuration, see the UEFI documentation on the HP website
(http://www.hp.com/go/ProLiantUEFI/docs).
Registering the server
To experience quicker service and more efficient support, register the product at the HP Product Registration
website (http://register.hp.com).
Setup
38
Hardware options installation
Introduction
If more than one option is being installed, read the installation instructions for all the hardware options and
identify similar steps to streamline the installation process.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
CAUTION: To prevent damage to electrical components, properly ground the server before
beginning any installation procedure. Improper grounding can cause electrostatic discharge.
Review "Electrostatic Discharge (on page 90)" before installing hardware options into the server.
Processor options
The server supports up to four processors. Observe the following processor installation guidelines:
•
Processor socket 1 must be populated at all times so that the server functions properly.
•
When installing PCIe boards, observe the PCIe board and processor population rules shown in the
following table.
PCIe slot
Description
Processor
Memory cartridges
1 - FL/FH
Processor 4
Memory cartridges 7 and 8
Processor 4
Memory cartridges 7 and 8
Processor 3
Memory cartridges 5 and 6
4 - FL/FH
PCIe3* x16
(16,8,4,2,1)
PCIe3* x16
(16,8,4,2,1)
PCIe3* x16
(16,8,4,2,1)
PCIe3 x16 (8,4,2,1)
Processor 3
Memory cartridges 5 and 6
5 - FL/FH
PCIe3 x16 (8,4,2,1)
Processor 3
Memory cartridges 5 and 6
6 - FL/FH
Processor 2
Memory cartridges 3 and 4
7 - FL/FH
PCIe3*x16
(16,8,4,2,1)
PCIe3 x16 (8,4,2,1)
Processor 2
Memory cartridges 3 and 4
8 - FL/FH
PCIe3 x16 (8,4,2,1)
Processor 2
Memory cartridges 3 and 4
9 - FL/FH
PCIe3* x16
(16,8,4,2,1)
Processor 1
Memory cartridges 1 and 2
2 - FL/FH
3 - FL/FH
FL/FH = full-length, full-height PCIe board
HL/FH = half-length, full-height PCIe board
All PCIe connectors are capable of supplying up to 75W.
*High power double-width PCI cards (up to 300W) are supported in these slots with auxiliary power cables.
Hardware options installation
39
Installing the processor
The processors and memory are located in the drawer accessible from the front of the server. It is not
necessary to extend or remove the server from the rack to install or replace processors and memory.
WARNING: Use caution when installing or removing the processor memory drawer. The
processor memory drawer is very heavy when fully populated.
CAUTION: To prevent possible server malfunction and damage to the equipment, multiprocessor
configurations must contain processors with the same part number.
IMPORTANT: If installing a processor with a faster speed, update the system ROM before
installing the processor.
IMPORTANT: Update the system BIOS prior to installing processor generation upgrades.
To install the component:
1.
Update the system ROM.
Locate and download the latest ROM version from the HP website (http://www.hp.com/support).
Follow the instructions on the website to update the system ROM.
2.
Power down the server (on page 23).
3.
Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
4.
Remove the processor memory drawer shipping screws, if installed. Retain the screws for future use
("Processor memory drawer shipping screw locations" on page 28).
5.
Remove the processor memory drawer (on page 28).
6.
Remove the processor memory drawer cover (on page 29).
CAUTION: The pins on the processor socket are very fragile. Any damage to them may require
replacing the system board.
Hardware options installation
40
7.
Open each of the processor locking levers in the order indicated, and then open the processor retaining
bracket.
8.
Remove the clear processor socket cover. Retain the processor socket cover for future use.
Hardware options installation
41
9.
Install the processor. Verify that the processor is fully seated in the processor retaining bracket by
visually inspecting the processor installation guides on either side of the processor. THE PINS ON THE
SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED.
CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. To
avoid damage to the system board, do not touch the processor or the processor socket contacts.
10.
Close the processor retaining bracket. When the processor is installed properly inside the processor
retaining bracket, the processor retaining bracket clears the flange on the front of the socket.
CAUTION: Do not press down on the processor. Pressing down on the processor may cause
damage to the processor socket and the system board. Press only in the area indicated on the
processor retaining bracket.
11.
Press and hold the processor retaining bracket in place, and then close each processor locking lever.
Press only in the area indicated on the processor retaining bracket.
Hardware options installation
42
12.
Remove the thermal interface protective cover from the heatsink.
CAUTION: To prevent the heatsink from tilting to one side during installation and removal
procedures, use a diagonally opposite pattern (an “X” pattern) when loosening and tightening the
two spring-loaded screws. To prevent the screws from breaking off, do not over-tighten the
screws. A maximum torque of 0.45 N m (4 in-Ib) is set for the system.
13.
Install the heatsink.
14.
Install the processor memory drawer cover.
15.
Install the processor memory drawer.
16.
Connect each power cord to the server.
17.
Connect each power cord to the power source.
Hardware options installation
43
18.
Power up the server (on page 23).
Memory cartridge option
Memory cartridge population guidelines
When installing memory cartridges, observe the following guidelines:
•
Memory cartridges installed without a corresponding processor are not utilized:
o
Processor 1 corresponds to memory cartridges 1 and 2.
o
Processor 2 corresponds to memory cartridges 3 and 4.
o
Processor 3 corresponds to memory cartridges 5 and 6.
Memory cartridges 5 and 6 are not recognized if processor 3 is not installed.
o
Processor 4 corresponds to memory cartridges 7 and 8.
•
To maximize performance, install two memory cartridges per processor and balance the total memory
capacity between all installed processors.
•
UDIMMs are not supported.
•
Install DIMMs in pairs and in alphabetical order: A & B, C & D, E & F …
•
Do not mix LRDIMMs with any other DIMM type (RDIMM, LVDIMM).
•
RDIMM population is limited to a maximum of eight logical ranks per channel. Therefore, only two quad
rank RDIMMs are supported per channel. If there are more than eight physical ranks per channel,
LRDIMMs rank multiplication provides support for three DIMMs per channel.
•
1:1 Lockstep mode requires specific population requirements. For more information, see "Memory
configurations (on page 49)."
Installing a memory cartridge
WARNING: Use caution when installing or removing the processor memory drawer. The
processor memory drawer is very heavy when fully populated.
To install the component:
1.
Power down the server (on page 23).
2.
Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3.
Remove the processor memory drawer shipping screws, if installed. Retain the screws for future use
("Processor memory drawer shipping screw locations" on page 28).
4.
Remove the processor memory drawer (on page 28).
5.
Remove the processor memory drawer cover (on page 29).
Hardware options installation
44
6.
Press the release button, and then lift the handles of the new memory cartridge.
7.
Raise the lift tab on the new memory cartridge, and then open the cartridge.
8.
Open the DIMM slot latches.
Hardware options installation
45
9.
Install the DIMM.
CAUTION: When closing the memory cartridge cover, be sure the plastic fingers under the cover
do not catch on the top edge of the DIMMs.
10.
Close the new memory cartridge.
11.
While holding the baffle door open, install the new memory cartridge.
12.
Install the processor memory drawer cover.
13.
Install the processor memory drawer.
14.
Connect each power cord to the server.
15.
Connect each power cord to the power source.
16.
Power up the server (on page 23).
Hardware options installation
46
Memory options
IMPORTANT: This server does not support mixing LRDIMMs, RDIMMs, or UDIMMs. Attempting
to mix any combination of these DIMMs can cause the server to halt during BIOS initialization.
The memory subsystem in this server supports LRDIMMs and RDIMMs:
•
UDIMMs are not supported in this server.
•
LRDIMMs support higher densities than single- and dual-rank RDIMMs, and higher speeds than
quad-rank RDIMMs. This support enables you to install more high capacity DIMMs, resulting in higher
system capacities and higher bandwidth.
All types are referred to as DIMMs when the information applies to all types. When specified as LRDIMM or
RDIMM, the information applies to that type only. All memory installed in the server must be the same type.
The server supports the following DIMM speeds:
•
Single and dual rank PC3L-12800R-11 (DDR3-1600) RDIMMs operating at up to 1333 MT/s at 1.35v
•
Single and dual rank PC3-14900R-13 (DDR3-1866) RDIMMs operating at up to 1333 MT/s at 1.5v
•
Quad rank PC3-14900L-13 (DDR3-1866) RDIMMs operating at up to 1600 MT/s at 1.5v
Speed, voltage, and capacity
DIMM type
DIMM rank
DIMM capacity
Maximum speed
(MT/s)
Voltage
RDIMM
Single-rank
4 GB
1333
LV
RDIMM
Single-rank
4 GB
1333
STD
RDIMM
Dual-rank
8 GB
1333
LV
RDIMM
Single-rank
8 GB
1333
STD
RDIMM
Dual-rank
16 GB
1333
STD
RDIMM
Dual-rank
16 GB
1333
LV
LRDIMM
Quad-rank
32 GB
1600
STD
Depending on the number of DIMMs installed, whether LRDIMMs or RDIMMs are installed, and whether the
DIMM is operating and standard or low voltage, the memory clock speed can be reduced to 1333 or 1066
MT/s.
Populated DIMM speed (MT/s)
DIMM type DIMM rank
RDIMM
RDIMM
RDIMM
RDIMM
RDIMM
RDIMM
Single-rank (4
GB)*
Single-rank (4
GB)**
Single-rank (8
GB)*
Single rank (8
GB)**
Dual-rank (16
GB)*
Dual-rank (16
GB)**
1 DIMM per channel
2 DIMMs per channel
3 DIMMs per channel
1333
1333
—
1333
1333
1066
1333
1066
—
1333
1333
1066
1333
1066
—
1333
1333
1066
Hardware options installation
47
DIMM type DIMM rank
LRDIMM
Quad-rank (32
GB)**
1 DIMM per channel
2 DIMMs per channel
3 DIMMs per channel
1600
1600
1333
* Low voltage
** Standard voltage
Memory subsystem architecture
The memory subsystem in this server is divided into channels. Each processor supports eight channels, and
each channel supports three DIMM slots, as shown in the following table.
Channel
Population order
Slot number
1
A
E
J
4
5
6
2
B
F
K
9
8
7
3
C
G
L
1
2
3
4
D
H
M
12
11
10
For the location of the slot numbers, see "DIMM slot locations (on page 15)."
This multi-channel architecture provides enhanced performance in Advanced ECC mode. This architecture
also enables Lockstep and Online Spare Memory modes.
DIMM slots in this server are identified by number and by letter. Letters identify the population order. Slot
numbers indicate the DIMM slot ID for spare replacement.
Single-, dual-, and quad-rank DIMMs
To understand and configure memory protection modes properly, an understanding of single-, dual-, and
quad-rank DIMMs is helpful. Some DIMM configuration requirements are based on these classifications.
A single-rank DIMM has one set of memory chips that is accessed while writing to or reading from the
memory. A dual-rank DIMM is similar to having two single-rank DIMMs on the same module. A quad-rank
DIMM is, effectively, two dual-rank DIMMs on the same module. The server memory control subsystem selects
the proper rank within the DIMM when writing to or reading from the DIMM.
Dual- and quad-rank DIMMs provide the greatest capacity with the existing memory technology. For
example, if current DRAM technology supports 8-GB single-rank DIMMs, a dual-rank DIMM would be 16
GB, and a quad-rank DIMM would be 32 GB.
LRDIMMs are labeled as quad-rank DIMMs. There are four ranks of DRAM on the DIMM, but the LRDIMM
buffer creates an abstraction that allows the DIMM to appear as a logical dual-rank DIMM to the system. This
is called Rank-Multiplication. The LRDIMM buffer also isolates the electrical loading of the DRAM from the
system to allow for faster operation. These two changes allow the system to support up to three LRDIMMs per
memory channel, providing for up to 50% greater memory capacity and higher memory operating speed
compared to quad-rank RDIMMs.
Hardware options installation
48
DIMM identification
To determine DIMM characteristics, use the label attached to the DIMM and the following illustration and
table.
Item
Description
Definition
1
Size
—
2
Rank
1R
2R
3R
4R
3
Data width
x4 = 4-bit
x8 = 8-bit
4
Voltage rating
L = Low voltage (1.35V)
U = Ultra low voltage (1.25V)
Blank or omitted = Standard
5
Memory speed
12800 = 1600-MT/s
10600 = 1333-MT/s
8500 = 1066-MT/s
6
DIMM type
R = RDIMM (registered)
E = UDIMM (unbuffered with ECC)
L = LRDIMM (load reduced)
=
=
=
=
Single-rank
Dual-rank
Three-rank
Quad-rank
For the latest supported memory information, see the QuickSpecs on the HP website
(http://www.hp.com/go/qs). At the website, choose the geographic region, and then locate the product by
name or product category.
Memory configurations
To enhance server availability, the server supports Advanced ECC AMP modes. This mode provides up to
4-bit error correction and enhanced performance over Lockstep mode. This mode is the default option for this
server.
Hardware options installation
49
Advanced Memory Protection options are configured in RBSU. If the requested AMP mode is not supported
by the installed DIMM configuration, the server boots in Advanced ECC mode. For more information, see
"HP ROM-Based Setup Utility ("Flexible boot control" on page 79)."
The server can operate in independent channel mode (performance) or combined channel mode (lockstep).
Lockstep mode improves the system reliability and availability. If running with RDIMM (built with x4 DRAM
devices), the system can survive the complete failure of two DRAM devices (DDDC). Running in independent
mode, the server can only survive the complete failure of a single DRAM device (SDDC).
Maximum capacity
DIMM type
DIMM rank
One processor
Two processors
Four processors
RDIMM
Single-rank (4GB)
96 GB
192 GB
384 GB
RDIMM
Single-rank (8 GB)
192 GB
384 GB
768 GB
RDIMM
Dual-rank (16 GB)
384 GB
768 GB
1.5 TB
LRDIMM
Quad-rank (32 GB)
768 GB
1.5 TB
3 TB
For the latest memory configuration information, see the QuickSpecs on the HP website
(http://www.hp.com/go/productbulletin).
Advanced ECC memory configuration
Advanced ECC memory is the default memory protection mode for this server. Standard ECC can detect and
correct single-bit memory errors and only detect multi-bit memory errors. When multi-bit errors are detected
using Standard ECC, the error is signaled to the server to halt the server.
Advanced ECC protects the server against some multi-bit memory errors. Advanced ECC can detect and
correct up to 4-bit memory errors if all failed bits are on the same DRAM device on the DIMM.
Advanced ECC provides additional protection over Standard ECC because it is possible to correct certain
memory errors that would otherwise be uncorrected and result in a server failure. Using HP Advanced
Memory Error Detection technology, the server provides notification when a DIMM is degrading and has a
higher probability of uncorrectable memory error.
Online Spare memory configuration
Online spare memory provides protection against degraded DIMMs by reducing the likelihood of
uncorrected memory errors. This protection is available without any operating system support.
Online spare memory protection dedicates one rank of each memory channel for use as spare memory. The
remaining ranks are available for OS and application use. If correctable memory errors occur at a rate
higher than a specific threshold on any of the non-spare ranks, the server automatically copies the memory
contents of the degraded rank to the online spare rank. The server then deactivates the failing rank and
automatically switches over to the online spare rank.
General DIMM slot population guidelines
Observe the following guidelines for all AMP modes:
•
Install DIMMs only if the corresponding processor is installed.
•
When multiple processors are installed, HP recommends balancing the DIMMs across the all
processors.
•
White DIMM slots denote the first slot of a channel (Ch 4A, Ch 9B, Ch 1C, Ch 12D...).
Hardware options installation
50
•
Do not mix LRDIMMs and RDIMMs.
•
UDIMMs are not supported on this server.
•
When multiple processors are installed, HP recommends installing the DIMMs in sequential
alphabetical order: 4A, 9B, 1C, 12D, and so on.
For detailed memory configuration rules and guidelines, use the Online DDR3 Memory Configuration Tool
on the HP website (http://www.hp.com/go/ddr3memory-configurator).
DIMM speeds are supported as indicated in the following table.
Populated slots
(per channel)
Rank
Speeds supported (MT/s)
1
Single- or dual-rank
1333
1
Quad-rank
1600
2
Single- or dual-rank
1066, 1333
2
Quad-rank
1600
3
Single- or dual-rank
1066
3
Quad-rank
1333
Advanced ECC population guidelines
For Advanced ECC mode configurations, observe the following guidelines:
•
Observe the general DIMM slot population guidelines (on page 50).
•
DIMMs may be installed individually. HP recommends installing DIMMs in pairs.
Online spare population
For Online Spare memory mode configurations, observe the following guidelines:
•
Observe the general DIMM slot population guidelines (on page 50).
•
Each channel must have a valid online spare configuration.
•
Each channel can have a different valid online spare configuration.
•
Each populated channel must have a spare rank:
o
A single dual-rank DIMM is not a valid configuration.
o
LRDIMMs are treated as dual-rank DIMMs.
Installing a DIMM
WARNING: Use caution when installing or removing the processor memory drawer. The
processor memory drawer is very heavy when fully populated.
To install the component:
1.
Power down the server (on page 23).
2.
Remove all power:
a. Disconnect each power cord from the power source.
Hardware options installation
51
b. Disconnect each power cord from the server.
3.
Remove the processor memory drawer shipping screws, if installed. Retain the screws for future use
("Processor memory drawer shipping screw locations" on page 28).
4.
Remove the processor memory drawer (on page 28).
5.
Remove the processor memory drawer cover (on page 29).
6.
Press the release button, and then lift the handles of the new memory cartridge.
7.
Raise the lift tab on the new memory cartridge, and then open the cartridge.
8.
Open the DIMM slot latches.
Hardware options installation
52
9.
Install the DIMM.
CAUTION: When closing the memory cartridge cover, be sure the plastic fingers under the cover
do not catch on the top edge of the DIMMs.
10.
Close the new memory cartridge.
11.
While holding the baffle door open, install the new memory cartridge.
12.
Install the processor memory drawer cover.
13.
Install the processor memory drawer.
14.
Connect each power cord to the server.
15.
Connect each power cord to the power source.
16.
Power up the server (on page 23).
Hardware options installation
53
SAS drive backplane option
CAUTION: To prevent damage to electrical components, take the appropriate anti-static
precautions before beginning any system installation. Improper grounding can cause electrostatic
discharge.
To install the component:
1.
Power down the server (on page 23).
2.
Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3.
Remove the access panel (on page 27).
4.
Extend the processor memory drawer approximately 2.54-5.1 cm (1-2 inches).
5.
Remove the SPI board.
Hardware options installation
54
6.
Install the backplane, and then tighten the thumbscrews.
Be sure the corners of the backplane are aligned under the tabs.
Hardware options installation
55
7.
Connect the data cable.
8.
Connect the power cable.
9.
Install the SPI board.
10.
Install the processor memory drawer.
11.
Install the access panel.
Hardware options installation
56
12.
Remove all bezel blanks.
13.
Install the drives.
14.
Install blanks in unused drive bays.
15.
Connect each power cord to the server.
16.
Connect each power cord to the power source.
Hardware options installation
57
SAS controller cable option
The SAS controller cable option is required to enable a PCIe slot-based controller to drive the internal top bay
drives. Otherwise, the drive indicator signaling will not correctly match the accessed drive. The bottom bay
SAS drives cannot be controlled by a PCIe slot-based controller.
CAUTION: To prevent damage to electrical components, take the appropriate anti-static
precautions before beginning any system installation. Improper grounding can cause electrostatic
discharge.
To install the component:
1.
Power down the server (on page 23).
2.
Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3.
Remove the access panel (on page 27).
4.
Install the backplane, and then tighten the thumbscrews.
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58
5.
Connect the optional SAS controller cable.
6.
Connect the power cable.
7.
Install the access panel.
Hardware options installation
59
8.
Remove all bezel blanks.
9.
Install the drives.
10.
Install blanks in unused drive bays.
11.
Connect each power cord to the server.
12.
Connect each power cord to the power source.
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60
Drive option
When adding hard drives to the server, observe the following general guidelines:
•
The system automatically sets all device numbers.
•
If only one hard drive is used, install it in the bay with the lowest device number.
•
Hard drives must be SFF types.
Drives should be the same capacity to provide the greatest storage space efficiency when drives are grouped
together into the same drive array.
For drive numbers, see "Drive bay numbering (on page 19)."
To install the component:
1.
Remove the drive blank.
2.
Install the drive.
3.
Determine the status of the drive from the hot-plug SAS drive LED combinations ("Hot-plug drive LED
definitions" on page 20).
Hardware options installation
61
4U rack bezel option
Removing the 4U rack bezel
Installing the 4U rack bezel
Redundant hot-plug power supply option
The server supports up to four hot-plug power supplies. Install all power supplies to provide full redundancy.
HP recommends installing redundant hot-plug power supplies in pairs.
To confirm the redundancy of your configuration, see the HP power advisor at the HP website
(http://www.hp.com/go/hppoweradvisor).
Hardware options installation
62
WARNING: To reduce the risk of electric shock or damage to the equipment:
• Do not disable the power cord grounding plug. The grounding plug is an important safety
feature.
• Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all
times.
• Unplug the power cord from the power supply to disconnect power to the equipment.
• Do not route the power cord where it can be walked on or pinched by items placed against it.
Pay particular attention to the plug, electrical outlet, and the point where the cord extends from
the server.
1.
Remove the power supply blank.
2.
Slide the power supply into the power supply bay until the device locks into place.
3.
Connect the power cord to the power supply.
4.
Connect the power cord to the power source.
5.
Be sure that the power supply LED is green.
6.
Be sure that the front panel external health LED is green ("Front panel LEDs and buttons" on page 7).
Hardware options installation
63
Expansion board option
The server ships with 9 PCI Express expansion slots. Slots 1, 2, 3, 6, and 9 support dual-width expansion
boards. If a dual-width expansion board is installed in slot 6 or 9, a x8 slot is lost.
For more information, see "I/O board components (on page 11)."
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless
all expansion slots have either an expansion slot cover or an expansion board installed.
To install the component:
1.
Power down the server (on page 23).
2.
Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3.
Extend or remove the server from the rack ("Remove the server from the rack" on page 24).
4.
Remove the access panel (on page 27).
5.
Open the expansion board retainer, and then remove the expansion slot cover.
Hardware options installation
64
6.
Remove the PCI retainer screw.
7.
Install the expansion board.
8.
Close the expansion slot retainer.
9.
Connect any required internal or external cables to the expansion board.
10.
Install the access panel.
11.
Install the server in the rack.
12.
Connect each power cord to the server.
13.
Connect each power cord to the power source.
14.
Resume normal server operations.
FBWC module and capacitor pack option
Hardware options installation
65
CAUTION: The cache module connector does not use the industry-standard DDR3 mini-DIMMs.
Do not use the controller with cache modules designed for other controller models, because the
controller can malfunction and you can lose data. Also, do not transfer this cache module to an
unsupported controller model, because you can lose data.
To install the component:
1.
Back up all data.
2.
Close all applications.
3.
Power down the server (on page 23).
4.
Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
CAUTION: In systems that use external data storage, be sure that the server is the first unit to be
powered down and the last to be powered back up. Taking this precaution ensures that the system
does not erroneously mark the drives as failed when the server is powered up.
5.
Extend the server from the rack (on page 23).
6.
Remove the access panel (on page 27).
7.
Remove the SPI board (on page 30).
8.
Install the cache module.
Hardware options installation
66
9.
Connect the cable.
10.
Install the capacitor pack.
11.
Install the SPI board.
12.
Install the access panel.
13.
Slide the server back into the rack.
14.
Power up the server (on page 23).
HP Trusted Platform Module option
For more information about product features, specifications, options, configurations, and compatibility, see
the product QuickSpecs on the HP website (http://www.hp.com/go/qs).
Use these instructions to install and enable a TPM on a supported server. This procedure includes three
sections:
1.
Installing the Trusted Platform Module board (on page 68).
2.
Retaining the recovery key/password (on page 68).
3.
Enabling the Trusted Platform Module (on page 70).
Hardware options installation
67
Enabling the TPM requires accessing RBSU. For more information about RBSU, see the HP website
(http://www.hp.com/support/rbsu).
TPM installation requires the use of drive encryption technology, such as the Microsoft Windows BitLocker
Drive Encryption feature. For more information on BitLocker, see the Microsoft website
(http://www.microsoft.com).
CAUTION: Always observe the guidelines in this document. Failure to follow these guidelines
can cause hardware damage or halt data access.
When installing or replacing a TPM, observe the following guidelines:
•
Do not remove an installed TPM. Once installed, the TPM becomes a permanent part of the system
board.
•
When installing or replacing hardware, HP service providers cannot enable the TPM or the encryption
technology. For security reasons, only the customer can enable these features.
•
When returning a system board for service replacement, do not remove the TPM from the system board.
When requested, HP Service provides a TPM with the spare system board.
•
Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security
rivet. Upon locating a broken or disfigured rivet on an installed TPM, administrators should consider the
system compromised and take appropriate measures to ensure the integrity of the system data.
•
When using BitLocker, always retain the recovery key/password. The recovery key/password is
required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity.
•
HP is not liable for blocked data access caused by improper TPM use. For operating instructions, see the
encryption technology feature documentation provided by the operating system.
Retaining the recovery key/password
The recovery key/password is generated during BitLocker setup, and can be saved and printed after
BitLocker is enabled. When using BitLocker, always retain the recovery key/password. The recovery
key/password is required to enter Recovery Mode after BitLocker detects a possible compromise of system
integrity.
To help ensure maximum security, observe the following guidelines when retaining the recovery
key/password:
•
Always store the recovery key/password in multiple locations.
•
Always store copies of the recovery key/password away from the server.
•
Do not save the recovery key/password on the encrypted hard drive.
Installing the Trusted Platform Module board
WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment,
remove the power cord to remove power from the server. The front panel Power On/Standby
button does not completely shut off system power. Portions of the power supply and some internal
circuitry remain active until AC power is removed.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
Hardware options installation
68
1.
Power down the server (on page 23).
2.
Remove the access panel (on page 27).
3.
Extend the server from the rack (on page 23).
4.
Remove the SPI board (on page 30).
5.
Locate the TPM connector.
CAUTION: Any attempt to remove an installed TPM from the system board breaks or disfigures
the TPM security rivet. Upon locating a broken or disfigured rivet on an installed TPM,
administrators should consider the system compromised and take appropriate measures to ensure
the integrity of the system data.
6.
Install the TPM board. Press down on the connector to seat the board.
7.
Install the TPM security rivet by pressing the rivet firmly into the system board.
8.
Install the SPI board.
9.
Install the access panel.
Hardware options installation
69
10.
Slide the server back into the rack.
11.
Power up the server (on page 23).
Enabling the Trusted Platform Module
1.
During POST, press the F9 key to access System Configuration, and then select RBSU.
2.
From the Main Menu, select Server Security.
3.
From the Server Security Menu, select Trusted Platform Module.
4.
From the Trusted Platform Module Menu, select TPM Functionality.
5.
Select Enable, and then press the Enter key to modify the TPM Functionality setting.
6.
Press the Esc key to exit the current menu, or press the F10 key to exit RBSU.
7.
Reboot the server.
8.
Enable the TPM in the OS. For OS-specific instructions, see the OS documentation.
CAUTION: When a TPM is installed and enabled on the server, data access is locked if you fail
to follow the proper procedures for updating the system or option firmware, replacing the system
board, replacing a hard drive, or modifying OS application TPM settings.
For more information on firmware updates and hardware procedures, see the HP Trusted Platform Module
Best Practices White Paper on the HP website (http://www.hp.com/support).
For more information on adjusting TPM usage in BitLocker™, see the Microsoft website
(http://technet.microsoft.com/en-us/library/cc732774.aspx).
Hardware options installation
70
Cabling
Server cabling
Item
Description
1
Standby power cable
2
Power supply data cable
3
Front video/USB cable
4
Systems Insight Display cable
Cabling 71
Software and configuration utilities
Server mode
The software and configuration utilities presented in this section operate in online mode, offline mode, or in
both modes.
Software or configuration utility
Server mode
HP iLO (on page 72)
Online and Offline
Active Health System (on page 73)
Online and Offline
Integrated Management Log (on page 74)
Online and Offline
Intelligent Provisioning (on page 75)
Offline
HP Insight Diagnostics (on page 76)
Online and Offline
HP Insight Remote Support software ("HP Insight Remote Support" on page 74)
Online
HP Insight Online (on page 75)
Online
Erase Utility (on page 76)
Offline
Scripting Toolkit ("Scripting Toolkit for Windows and Linux" on page 77)
Online
HP Service Pack for ProLiant (on page 77)
Online and Offline
HP Smart Update Manager (on page 78)
Online and Offline
HP ROM-Based Setup Utility ("Flexible boot control" on page 79)
Offline
HP Smart Storage Administrator (on page 80)
Online and Offline
Option ROM Configuration for Arrays (on page 81)
Offline
ROMPaq utility (on page 81)
Offline
HP product QuickSpecs
For more information about product features, specifications, options, configurations, and compatibility, see
the product QuickSpecs on the HP website (http://www.hp.com/go/qs).
HP iLO
The iLO subsystem is a standard component of HP ProLiant servers that simplifies initial server setup, server
health monitoring, power and thermal optimization, and remote server administration. The iLO subsystem
includes an intelligent microprocessor, secure memory, and a dedicated network interface. This design
makes iLO independent of the host server and its operating system.
iLO enables and manages the Active Health System (on page 73) and also features Agentless Management.
All key internal subsystems are monitored by iLO. If enabled, SNMP alerts are sent directly by iLO regardless
of the host operating system or even if no host operating system is installed.
Embedded remote support software is available on HP ProLiant Gen8 and later servers with iLO 4, regardless
of the operating system software and without installing OS agents on the server.
Software and configuration utilities
72
Using iLO, you can do the following:
•
Access a high-performance and secure Integrated Remote Console to the server from anywhere in the
world if you have a network connection to the server.
•
Use the shared .NET Integrated Remote Console to collaborate with up to four server administrators.
•
Remotely mount high-performance Virtual Media devices to the server.
•
Securely and remotely control the power state of the managed server.
•
Implement true Agentless Management with SNMP alerts from HP iLO, regardless of the state of the host
server.
•
Download the Active Health System log.
•
Register for HP Insight Remote Support.
•
Use iLO Federation to manage multiple servers from one system running the iLO web interface.
•
Use Virtual Power and Virtual Media from the GUI, the CLI, or the iLO scripting toolkit for many tasks,
including the automation of deployment and provisioning.
•
Control iLO by using a remote management tool.
For more information about iLO features, see the iLO documentation on the HP website
(http://www.hp.com/go/ilo/docs).
Active Health System
HP Active Health System provides the following features:
•
Combined diagnostics tools/scanners
•
Always on, continuous monitoring for increased stability and shorter downtimes
•
Rich configuration history
•
Health and service alerts
•
Easy export and upload to Service and Support
The HP Active Health System monitors and records changes in the server hardware and system configuration.
The Active Health System assists in diagnosing problems and delivering rapid resolution if server failures
occur.
The Active Health System collects the following types of data:
•
Server model
•
Serial number
•
Processor model and speed
•
Storage capacity and speed
•
Memory capacity and speed
•
Firmware/BIOS
HP Active Health System does not collect information about Active Health System users' operations, finances,
customers, employees, partners, or data center, such as IP addresses, host names, user names, and
passwords. HP Active Health System does not parse or change operating system data from third-party error
event log activities, such as content created or passed through by the operating system.
Software and configuration utilities
73
The data that is collected is managed according to the HP Data Privacy policy. For more information see the
HP website (http://www.hp.com/go/privacy).
The Active Health System, in conjunction with the system monitoring provided by Agentless Management or
SNMP Pass-thru, provides continuous monitoring of hardware and configuration changes, system status, and
service alerts for various server components.
The Agentless Management Service is available in the SPP, which can be downloaded from the HP website
(http://www.hp.com/go/spp/download). The Active Health System log can be downloaded manually from
iLO or HP Intelligent Provisioning and sent to HP.
For more information, see the following documents:
•
HP iLO User Guide on the HP website (http://www.hp.com/go/ilo/docs)
•
HP Intelligent Provisioning User Guide on the HP website
(http://www.hp.com/go/intelligentprovisioning/docs)
Integrated Management Log
The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each event
with 1-minute granularity.
You can view recorded events in the IML in several ways, including the following:
•
From within HP SIM
•
From within operating system-specific IML viewers:
o
For Windows: IML Viewer
o
For Linux: IML Viewer Application
•
From within the iLO web interface
•
From within HP Insight Diagnostics (on page 76)
HP Insight Remote Support
HP strongly recommends that you register your device for remote support to enable enhanced delivery of
your HP Warranty, HP Care Pack Service, or HP contractual support agreement. HP Insight Remote Support
supplements your monitoring continuously to ensure maximum system availability by providing intelligent
event diagnosis, and automatic, secure submission of hardware event notifications to HP, which will initiate
a fast and accurate resolution, based on your product’s service level. Notifications can be sent to your
authorized HP Channel Partner for onsite service, if configured and available in your country.
For more information, see HP Insight Remote Support and Insight Online Setup Guide for ProLiant Servers
and BladeSystem c-Class Enclosures on the HP website
(http://www.hp.com/go/insightremotesupport/docs). HP Insight Remote Support is available as part of HP
Warranty, HP Care Pack Service, or HP contractual support agreement.
HP Insight Remote Support central connect
When you use the embedded Remote Support functionality with an HP ProLiant Gen8 server or HP
BladeSystem c-Class enclosure, you can register a server or enclosure to communicate to HP through an HP
Insight Remote Support centralized Hosting Device in your local environment. All configuration and service
event information is routed through the Hosting Device. This information can be viewed by using the local HP
Insight RS Console or the web-based view in HP Insight Online (if enabled in Insight RS).
Software and configuration utilities
74
The central connect configuration is available in iLO 4 1.10 and later, Intelligent Provisioning 1.20 and later,
and Onboard Administrator 3.60 and later.
For more information about the prerequisites, supported hardware, and associated operating systems for
central connect, see HP Insight Remote Support Release Notes on the HP website
(http://www.hp.com/go/insightremotesupport/docs).
HP Insight Online direct connect
When you use the embedded Remote Support functionality with an HP ProLiant Gen8 server or HP
BladeSystem c-Class enclosure, you can register a server or enclosure to communicate directly to HP Insight
Online without the need to set up an HP Insight Remote Support centralized Hosting Device in your local
environment. HP Insight Online will be your primary interface for remote support information. The direct
connect configuration is available in iLO 4 1.40 and later, Intelligent Provisioning 1.60 and later, and
Onboard Administrator 4.12 and later.
For more information, see the product documentation on the HP website
(http://www.hp.com/go/insightremotesupport/docs).
HP Insight Online
HP Insight Online is a capability of the HP Support Center portal. Combined with HP Insight Remote Support
central connect or HP Insight Online direct connect, it automatically aggregates device health, asset, and
support information with contract and warranty information, and then secures it in a single, personalized
dashboard that is viewable from anywhere at any time. The dashboard organizes your IT and service data
to help you understand and respond to that information more quickly. With specific authorization from you,
an authorized HP Channel Partner can also view your IT environment remotely using HP Insight Online.
For more information about using HP Insight Online, see the HP Insight Online User’s Guide on the HP
website (http://www.hp.com/go/insightremotesupport/docs).
Intelligent Provisioning
Several packaging changes have taken place with HP ProLiant Gen8 servers: SmartStart CDs and the Smart
Update Firmware DVD no longer ship with these new servers. Instead, the deployment capability is
embedded in the server as part of Intelligent Provisioning.
Intelligent Provisioning is a single-server deployment tool embedded in HP ProLiant Gen8 and later servers
that simplifies HP ProLiant server setup, providing a reliable and consistent way to deploy HP ProLiant server
configurations:
•
Intelligent Provisioning assists with the OS installation process by preparing the system for installing
"off-the-shelf" and HP branded versions of operating system software and integrating optimized HP
ProLiant server support software.
•
Intelligent Provisioning provides maintenance-related tasks using the Perform Maintenance window.
•
Intelligent Provisioning provides installation help for Microsoft Windows, Red Hat and SUSE Linux, and
VMware operating systems. For specific OS support, see the HP Intelligent Provisioning Release Notes
on the HP website (http://www.hp.com/go/intelligentprovisioning/docs).
For more information about Intelligent Provisioning software, see the HP website
(http://www.hp.com/go/intelligentprovisioning). For Intelligent Provisioning recovery media downloads,
see the Resources tab on the HP website (http://www.hp.com/go/ilo). For consolidated drive and firmware
Software and configuration utilities
75
update packages, see the HP Smart Update: Server Firmware and Driver Updates page on the HP website
(http://www.hp.com/go/SmartUpdate).
HP Insight Diagnostics
HP Insight Diagnostics is a proactive server management tool, available in both offline and online versions,
that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server
installations, troubleshoot problems, and perform repair validation.
HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS
is not running. To run this utility, boot the server using Intelligent Provisioning (on page 75).
HP Insight Diagnostics Online Edition is a web-based application that captures system configuration and
other related data needed for effective server management. Available in Microsoft Windows and Linux
versions, the utility helps to ensure proper system operation.
For more information or to download the utility, see the HP website (http://www.hp.com/servers/diags). HP
Insight Diagnostics Online Edition is also available in the SPP ("HP Service Pack for ProLiant" on page 77).
HP Insight Diagnostics survey functionality
HP Insight Diagnostics (on page 76) provides survey functionality that gathers critical hardware and software
information on ProLiant servers.
This functionality supports operating systems that are supported by the server. For operating systems
supported by the server, see the HP website (http://www.hp.com/go/supportos).
If a significant change occurs between data-gathering intervals, the survey function marks the previous
information and overwrites the survey data files to reflect the latest changes in the configuration.
Survey functionality is installed with every Intelligent Provisioning-assisted HP Insight Diagnostics installation,
or it can be installed through the SPP ("HP Service Pack for ProLiant" on page 77).
Erase Utility
CAUTION: Perform a backup before running the Erase Utility. The utility sets the system to its
original factory state, deletes the current hardware configuration information, including array
setup and disk partitioning, and erases all connected hard drives completely. Before using this
utility, see the instructions in the HP Intelligent Provisioning User Guide.
Use the Erase Utility to erase drives and Active Health System logs, and to reset RBSU settings. Run the Erase
Utility if you must erase the system for the following reasons:
•
You want to install a new operating system on a server with an existing operating system.
•
You encounter an error when completing the steps of a factory-installed operating system installation.
To access the Erase Utility, click the Perform Maintenance icon from the Intelligent Provisioning home screen,
and then select Erase.
For more information about the Erase Utility, see the HP Intelligent Provisioning User Guide on the HP website
(http://www.hp.com/go/intelligentprovisioning/docs).
Software and configuration utilities
76
HP Insight Control Server Provisioning
Starting with Insight Control 7.3.1, Insight Control server provisioning replaces Insight Control server
deployment (RDP) as the primary multi-server provisioning capability for Insight Control and the HP
CloudSystem. Insight Control server provisioning enables you to install and configure HP ProLiant Servers
and simplify the process for deploying operating systems on HP ProLiant servers. Insight Control server
provisioning is pre-installed on a virtual machine, referred to as a virtual appliance, optimized to run the
application.
Insight Control server provisioning enables you to:
•
Install Microsoft Windows, Linux, VMware ESXi, and Hyper-V on ProLiant servers
•
Update drivers, utilities, and firmware on ProLiant servers using the SPP
•
Configure ProLiant system hardware, iLOs, BIOS, and HP SmartArray
•
Deploy to target servers with or without PXE (HP ProLiant Gen8 and later)
•
Run deployment jobs on multiple servers simultaneously
•
Customize your HP ProLiant deployments with an easy to use browser-based interface
For more information about Insight Control server provisioning, see the HP website
(http://www.hp.com/go/insightcontrol).
Scripting Toolkit for Windows and Linux
The Scripting Toolkit for Windows and Linux is a server deployment product that delivers an unattended
automated installation for high-volume server deployments. The Scripting Toolkit is designed to support
ProLiant BL, ML, DL, and SL servers. The toolkit includes a modular set of utilities and important
documentation that describes how to apply these tools to build an automated server deployment process.
The Scripting Toolkit provides a flexible way to create standard server configuration scripts. These scripts are
used to automate many of the manual steps in the server configuration process. This automated server
configuration process cuts time from each deployment, making it possible to scale rapid, high-volume server
deployments.
For more information, and to download the Scripting Toolkit, see the HP website
(http://www.hp.com/go/ProLiant/STK).
HP Service Pack for ProLiant
SPP is a comprehensive systems software (drivers and firmware) solution delivered as a single package with
major server releases. This solution uses HP SUM as the deployment tool and is tested on all supported HP
ProLiant servers including HP ProLiant Gen8 and later servers.
SPP can be used in an online mode on a Windows or Linux hosted operating system, or in an offline mode
where the server is booted to an operating system included on the ISO file so that the server can be updated
automatically with no user interaction or updated in interactive mode.
For more information or to download SPP, see one of the following pages on the HP website:
•
HP Service Pack for ProLiant download page (http://www.hp.com/go/spp)
•
HP Smart Update: Server Firmware and Driver Updates page (http://www.hp.com/go/SmartUpdate)
Software and configuration utilities
77
HP Smart Update Manager
HP SUM is a product used to install and update firmware, drivers, and systems software on HP ProLiant
servers. HP SUM provides a GUI and a command-line scriptable interface for deployment of systems software
for single or one-to-many HP ProLiant servers and network-based targets, such as iLOs, OAs, and VC Ethernet
and Fibre Channel modules.
For more information about HP SUM, see the product page on the HP website
(http://www.hp.com/go/hpsum).
To download HP SUM, see the HP website (http://www.hp.com/go/hpsum/download).
To access the HP Smart Update Manager User Guide, see the HP SUM Information Library
(http://www.hp.com/go/hpsum/documentation).
HP UEFI System Utilities
For servers that support UEFI, the HP UEFI System Utilities is embedded in the system ROM. The UEFI System
Utilities enable you to perform a wide range of configuration activities, including:
•
Configuring system devices and installed options
•
Enabling and disabling system features
•
Displaying system information
•
Selecting the primary boot controller
•
Configuring memory options
•
Selecting a language
•
Launching other pre-boot environments such as the Embedded UEFI Shell and Intelligent Provisioning
For more information on the HP UEFI System Utilities, see the HP UEFI System Utilities User Guide on the HP
website (http://www.hp.com/go/uefi/docs).
Using HP UEFI System Utilities
To use the System Utilities, use the following keys:
Action
Key
Access System Utilities
F9 during server POST
Navigate menus
Up and Down arrows
Select items
Enter
Save selections
F10
Access Help for a highlighted configuration option F1
Default configuration settings are applied to the server at one of the following times:
•
Upon the first system power-up
•
After defaults have been restored
Default configuration settings are sufficient for typical server operations; however, you can modify
configuration settings as needed. The system prompts you for access to the System Utilities each time the
system is powered up.
Software and configuration utilities
78
Flexible boot control
This feature enables you to do the following:
•
Add Boot Options
o
Browse all FAT16 and FAT32 file systems.
o
Select an X64 UEFI application with an .EFI extension to add as a new UEFI boot option, such as an
OS boot loader or other UEFI application.
The new boot option is appended to the boot order list. When you select a file, you are prompted
to enter the boot option description (which is then displayed in the Boot menu), as well as any
optional data to be passed to an .EFI application.
•
Boot to System Utilities
After pre-POST, the boot options screen appears. During this time, you can access the System Utilities
by pressing the F9 key.
•
Choose between supported modes: Legacy BIOS Boot Mode or UEFI Boot Mode
IMPORTANT: If the default boot mode settings are different than the user defined settings, the
system may not boot the OS installation if the defaults are restored. To avoid this issue, use the
User Defined Defaults feature in UEFI System Utilities to override the factory default settings.
For more information, see the HP UEFI System Utilities User Guide for HP ProLiant Gen9 Servers on the HP
website (http://www.hp.com/go/ProLiantUEFI/docs).
Restoring and customizing configuration settings
You can reset all configuration settings to the factory default settings, or you can restore system default
configuration settings, which are used instead of the factory default settings.
You can also configure default settings as necessary, and then save the configuration as the custom default
configuration. When the system loads the default settings, it uses the custom default settings instead of the
factory defaults.
Secure Boot configuration
Secure Boot is integrated in the UEFI specification on which the HP implementation of UEFI is based. Secure
Boot is completely implemented in the BIOS and does not require special hardware. It ensures that each
component launched during the boot process is digitally signed and that the signature is validated against a
set of trusted certificates embedded in the UEFI BIOS. Secure Boot validates the software identity of the
following components in the boot process:
•
UEFI drivers loaded from PCIe cards
•
UEFI drivers loaded from mass storage devices
•
Pre-boot UEFI shell applications
•
OS UEFI boot loaders
Once enabled, only firmware components and operating systems with boot loaders that have an appropriate
digital signature can execute during the boot process. Only operating systems that support Secure Boot and
have an EFI boot loader signed with one of the authorized keys can boot when Secure Boot is enabled. For
Software and configuration utilities
79
more information about supported operating systems, see the HP UEFI System Utilities and Shell Release
Notes on the HP website (http://www.hp.com/go/ProLiantUEFI/docs).
A physically present user can customize the certificates embedded in the UEFI BIOS by adding/removing
their own certificates.
Embedded UEFI shell
The system BIOS in all HP ProLiant DL580 Gen8 servers includes an embedded UEFI Shell in the ROM. The
UEFI Shell environment provides an API, a command line prompt, and a set of CLIs that allow scripting, file
manipulation, and system information. These features enhance the capabilities of the UEFI System Utilities.
For more information, see the following documents:
•
HP UEFI Shell User Guide on the HP website (http://www.hp.com/go/uefi/docs)
•
UEFI Shell Specification on the UEFI website (http://www.uefi.org/specifications)
Re-entering the server serial number and product ID
After you replace the SPI board, you must re-enter the server serial number and the product ID.
1.
During the server startup sequence, press the F9 key to access System Utilities.
2.
From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) >
Advanced Options > Advanced System ROM Options > Serial Number, and then press the Enter key.
3.
Enter the serial number and press the Enter key. The following message appears:
The serial number should only be modified by qualified service personnel.
This value should always match the serial number located on the chassis.
4.
Press the Enter key to clear the warning.
5.
Enter the serial number and press the Enter key.
6.
Select Product ID. The following warning appears:
Warning: The Product ID should ONLY be modified by qualified service
personnel. This value should always match the Product ID located on the
chassis.
7.
Enter the product ID and press the Enter key.
8.
Press the F10 key to confirm exiting System Utilities. The server automatically reboots.
Utilities and features
HP Smart Storage Administrator
HP SSA is a configuration and management tool for HP Smart Array controllers. Starting with HP ProLiant
Gen8 servers, HP SSA replaces ACU with an enhanced GUI and additional configuration features.
HP SSA exists in three interface formats: the HP SSA GUI, the HP SSA CLI, and HP SSA Scripting. Although
all formats provide support for configuration tasks, some of the advanced tasks are available in only one
format.
Some HP SSA features include the following:
Software and configuration utilities
80
•
Supports online array capacity expansion, logical drive extension, assignment of online spares, and
RAID or stripe size migration
•
Suggests the optimal configuration for an unconfigured system
•
Provides diagnostic and SmartSSD Wear Gauge functionality on the Diagnostics tab
•
For supported controllers, provides access to additional features.
For more information about HP SSA, see the HP website (http://www.hp.com/go/hpssa).
Option ROM Configuration for Arrays
Before installing an operating system, you can use the ORCA utility to create the first logical drive, assign
RAID levels, and establish online spare configurations.
The utility also provides support for the following functions:
•
Reconfiguring one or more logical drives
•
Viewing the current logical drive configuration
•
Deleting a logical drive configuration
•
Setting the controller to be the boot controller
•
Selecting the boot volume
If you do not use the utility, ORCA will default to the standard configuration.
For more information regarding the default configurations that ORCA uses, see the HP ROM-Based Setup
Utility User Guide on the HP RBSU Information Library (http://www.hp.com/go/rbsu/docs).
For more information about the storage controller and its features, select the relevant controller user
documentation on the HP website (http://www.hp.com/go/smartstorage/docs).
To configure arrays, see the HP Smart Storage Administrator User Guide on the HP website
(http://www.hp.com/go/smartstorage/docs).
ROMPaq utility
The ROMPaq utility enables you to upgrade the system firmware (BIOS). To upgrade the firmware, insert a
ROMPaq USB Key into an available USB port and boot the system. In addition to ROMPaq, Online Flash
Components for Windows and Linux operating systems are available for updating the system firmware.
The ROMPaq utility checks the system and provides a choice (if more than one exists) of available firmware
revisions.
For more information, go to the HP website (http://www.hp.com/go/hpsc) and click on Drivers, Software
& Firmware. Then, enter your product name in the Find an HP product field and click Go.
Automatic Server Recovery
ASR is a feature that causes the system to restart when a catastrophic operating system error occurs, such as
a blue screen, ABEND (does not apply to HP ProLiant DL980 Servers), or panic. A system fail-safe timer, the
ASR timer, starts when the System Management driver, also known as the Health Driver, is loaded. When the
operating system is functioning properly, the system periodically resets the timer. However, when the
operating system fails, the timer expires and restarts the server.
Software and configuration utilities
81
ASR increases server availability by restarting the server within a specified time after a system hang. At the
same time, the HP SIM console notifies you by sending a message to a designated pager number that ASR
has restarted the system. You can disable ASR from the System Management Homepage or through RBSU.
USB support
HP provides both standard USB 2.0 support and legacy USB 2.0 support. Standard support is provided by
the OS through the appropriate USB device drivers. Before the OS loads, HP provides support for USB
devices through legacy USB support, which is enabled by default in the system ROM.
Legacy USB support provides USB functionality in environments where USB support is not available normally.
Specifically, HP provides legacy USB functionality for the following:
•
POST (system boot)
•
UEFI System Utilities
•
Pre-boot UEFI shell
•
DOS
•
Operating environments which do not provide native USB support
Redundant ROM support
The server enables you to upgrade or configure the ROM safely with redundant ROM support. The server has
a single ROM that acts as two separate ROM images. In the standard implementation, one side of the ROM
contains the current ROM program version, while the other side of the ROM contains a backup version.
NOTE: The server ships with the same version programmed on each side of the ROM.
Safety and security benefits
When you flash the system ROM, ROMPaq writes over the backup ROM and saves the current ROM as a
backup, enabling you to switch easily to the alternate ROM version if the new ROM becomes corrupted for
any reason. This feature protects the existing ROM version, even if you experience a power failure while
flashing the ROM.
Keeping the system current
Drivers
IMPORTANT: Always perform a backup before installing or updating device drivers.
The server includes new hardware that may not have driver support on all OS installation media.
If you are installing an Intelligent Provisioning-supported OS, use Intelligent Provisioning (on page 75) and its
Configure and Install feature to install the OS and latest supported drivers.
Software and configuration utilities
82
If you do not use Intelligent Provisioning to install an OS, drivers for some of the new hardware are required.
These drivers, as well as other option drivers, ROM images, and value-add software can be downloaded as
part of an SPP.
If you are installing drivers from SPP, be sure that you are using the latest SPP version that your server
supports. To verify that your server is using the latest supported version and for more information about SPP,
see the HP website (http://www.hp.com/go/spp/download).
To locate the drivers for a particular server, go to the HP website (http://www.hp.com/go/hpsc) and click
on Drivers, Software & Firmware. Then, enter your product name in the Find an HP product field and click
Go.
Software and firmware
Software and firmware should be updated before using the server for the first time, unless any installed
software or components require an older version.
For system software and firmware updates, use one of the following sources:
•
Download the SPP ("HP Service Pack for ProLiant" on page 77) from the HP Service Pack for ProLiant
download page (http://www.hp.com/go/spp).
•
Download individual drivers, firmware, or other systems software components from the server product
page in the HP Support Center (http://www.hp.com/go/hpsc).
Version control
The VCRM and VCA are web-enabled Insight Management Agents tools that HP SIM uses to schedule
software update tasks to the entire enterprise.
•
VCRM manages the repository for SPP. Administrators can view the SPP contents or configure VCRM to
automatically update the repository with internet downloads of the latest software and firmware from
HP.
•
VCA compares installed software versions on the node with updates available in the VCRM managed
repository. Administrators configure VCA to point to a repository managed by VCRM.
For more information about version control tools, see the HP Systems Insight Manager User Guide, the HP
Version Control Agent User Guide, and the HP Version Control Repository Manager User Guide on the HP
website (http://www.hp.com/go/enterprise/docs).
1.
Select HP Insight Management from the available options in Products and Solutions.
2.
Select HP Version Control from the available options in HP Insight Management.
3.
Download the latest document.
HP operating systems and virtualization software support for
ProLiant servers
For information about specific versions of a supported operating system, see the HP website
(http://www.hp.com/go/ossupport).
Software and configuration utilities
83
HP Technology Service Portfolio
HP Technology Services offers a targeted set of consultancy, deployment, and service solutions to meet the
support needs of most business and IT environments.
Foundation Care services—Delivers scalable hardware and software support packages for HP ProLiant
server and industry-standard software. You can choose the type and level of service that is most suitable for
your business needs.
HP Collaborative Support—With a single call, HP addresses initial hardware and software support needs
and helps to quickly identify if a problem is related to hardware or software. If the problem is related to
hardware, HP resolves the problem according to service level commitments. If the reported incident is related
to an HP software product or a supported third-party software product and cannot be resolved by applying
known fixes, HP contacts the third-party vendor and creates a problem incident on your behalf.
HP Proactive Care—For customers running business critical environments where downtime is not an option,
HP Proactive Care helps to deliver high levels of availability. Key to these service options is the delivery of
proactive service management tools to help you avoid the causes of downtime. If a problem arises, then HP
offers advanced technical response from critical system support specialists for problem identification and
resolution.
HP Support Center—For all service options, the HP Support Center delivers the information, tools, and
experts required to support HP business products.
HP Insight Remote Support—Provides 24x7 secure remote monitoring, diagnosis, and problem resolution.
For more information, see one of the following websites:
•
HP ProLiant Server Services website (http://www.hp.com/services/proliant)
•
HP BladeSystem Services website (http://www.hp.com/services/bladesystem)
Change control and proactive notification
HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of
upcoming hardware and software changes on HP commercial products.
For more information, refer to the HP website (http://www.hp.com/go/pcn).
Software and configuration utilities
84
Troubleshooting
Troubleshooting resources
The HP ProLiant Gen8 Troubleshooting Guide, Volume I: Troubleshooting provides procedures for resolving
common problems and comprehensive courses of action for fault isolation and identification, issue resolution,
and software maintenance on ProLiant servers and server blades. To view the guide, select a language:
•
English (http://www.hp.com/support/ProLiant_TSG_v1_en)
•
French (http://www.hp.com/support/ProLiant_TSG_v1_fr)
•
Spanish (http://www.hp.com/support/ProLiant_TSG_v1_sp)
•
German (http://www.hp.com/support/ProLiant_TSG_v1_gr)
•
Japanese (http://www.hp.com/support/ProLiant_TSG_v1_jp)
•
Simplified Chinese (http://www.hp.com/support/ProLiant_TSG_v1_sc)
The HP ProLiant Gen8 Troubleshooting Guide, Volume II: Error Messages provides a list of error messages
and information to assist with interpreting and resolving error messages on ProLiant servers and server
blades. To view the guide, select a language:
•
English (http://www.hp.com/support/ProLiant_EMG_v1_en)
•
French (http://www.hp.com/support/ProLiant_EMG_v1_fr)
•
Spanish (http://www.hp.com/support/ProLiant_EMG_v1_sp)
•
German (http://www.hp.com/support/ProLiant_EMG_v1_gr)
•
Japanese (http://www.hp.com/support/ProLiant_EMG_v1_jp)
•
Simplified Chinese (http://www.hp.com/support/ProLiant_EMG_v1_sc)
Troubleshooting
85
Battery replacement
If the server no longer automatically displays the correct date and time, you may need to replace the battery
that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years.
WARNING: The computer contains an internal lithium manganese dioxide, a vanadium
pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not
properly handled. To reduce the risk of personal injury:
•
•
•
•
Do not attempt to recharge the battery.
Do not expose the battery to temperatures higher than 60°C (140°F).
Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water.
Replace only with the spare designated for this product.
To remove the component:
1.
Power down the server (on page 23).
2.
Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3.
Extend the server from the rack (on page 23).
4.
Remove the access panel (on page 27).
5.
Remove the SPI board (on page 30).
6.
Remove the battery.
IMPORTANT: Replacing the system board battery resets the system ROM to its default
configuration. After replacing the battery, reconfigure the system through UEFI System Utilities.
Battery replacement 86
IMPORTANT: To avoid a mismatch between boot modes, HP recommends setting system
maintenance switch 7 to the same BIOS boot mode the server is deployed in. Otherwise, the
storage controller may not recognize the OS installed on the storage media.
For more information, see "System Maintenance Switch (on page 12)."
To replace the component, reverse the removal procedure.
For more information about battery replacement or proper disposal, contact an authorized reseller or an
authorized service provider.
Battery replacement 87
Regulatory information
Safety and regulatory compliance
For safety, environmental, and regulatory information, see Safety and Compliance Information for Server,
Storage, Power, Networking, and Rack Products, available at the HP website
(http://www.hp.com/support/Safety-Compliance-EnterpriseProducts).
Belarus Kazakhstan Russia marking
Manufacturer
Hewlett-Packard Company, Address: 3000 Hanover Street, Palo Alto, California 94304, U.S.
Local representative information (Russian)
•
HP Russia
•
HP Belarus
•
HP Kazakhstan
Local representative information (Kazakh)
Manufacturing date
The manufacturing date is defined by the serial number (HP serial number format for this product):
CCSYWWZZZZ
Regulatory information 88
Valid date formats include the following:
•
YWW, where Y indicates the year counting from within each new decade, with 2000 as the starting
point. For example, 238: 2 for 2002 and 38 for the week of September 9. In addition, 2010 is
indicated by 0, 2011 by 1, 2012 by 2, 2013 by 3, and so forth.
•
YYWW, where YY indicates the year, using a base year of 2000. For example, 0238: 02 for 2002 and
38 for the week of September 9.
Turkey RoHS material content declaration
Ukraine RoHS material content declaration
Warranty information
HP ProLiant and X86 Servers and Options (http://www.hp.com/support/ProLiantServers-Warranties)
HP Enterprise Servers (http://www.hp.com/support/EnterpriseServers-Warranties)
HP Storage Products (http://www.hp.com/support/Storage-Warranties)
HP Networking Products (http://www.hp.com/support/Networking-Warranties)
Regulatory information 89
Electrostatic discharge
Preventing electrostatic discharge
To prevent damaging the system, be aware of the precautions you need to follow when setting up the system
or handling parts. A discharge of static electricity from a finger or other conductor may damage system
boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device.
To prevent electrostatic damage:
•
Avoid hand contact by transporting and storing products in static-safe containers.
•
Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.
•
Place parts on a grounded surface before removing them from their containers.
•
Avoid touching pins, leads, or circuitry.
•
Always be properly grounded when touching a static-sensitive component or assembly.
Grounding methods to prevent electrostatic discharge
Several methods are used for grounding. Use one or more of the following methods when handling or
installing electrostatic-sensitive parts:
•
Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist
straps are flexible straps with a minimum of 1 megohm ±10 percent resistance in the ground cords. To
provide proper ground, wear the strap snug against the skin.
•
Use heel straps, toe straps, or boot straps at standing workstations. Wear the straps on both feet when
standing on conductive floors or dissipating floor mats.
•
Use conductive field service tools.
•
Use a portable field service kit with a folding static-dissipating work mat.
If you do not have any of the suggested equipment for proper grounding, have an authorized reseller install
the part.
For more information on static electricity or assistance with product installation, contact an authorized
reseller.
Electrostatic discharge
90
Specifications
Environmental specifications
Specification
Value
Temperature range*
Operating
10°C to 35°C (50°F to 95°F)
Shipping
-40°C to 70°C (-40°F to 158°F)
Maximum wet bulb temperature
28°C (82.4°F)
Relative humidity
(noncondensing)**
Operating
10% to 90%
Nonoperating
5% to 95%
* All temperature ratings shown are for sea level. An altitude derating of 1°C per 300 m (1.8°F per 1,000 ft) to 3,048
m (10,000 ft) is applicable. No direct sunlight allowed.
** Storage maximum humidity of 95% is based on a maximum temperature of 45°C (113°F). Altitude maximum for
storage corresponds to a pressure minimum of 70 kPa.
Mechanical specifications
Specification
Value
Height
17.5 cm (6.88 in)
Depth
73.6 cm (29 in)
Width
44.4 cm (17.48 in)
Weight (maximum)
52.87 kg (116.56 lb)
Weight (no drives installed)
32.18 kg (70.94 lb)
Power supply specifications
Depending on installed options, the server is configured with one of the following power supplies:
•
HP 1200 W Common Slot Platinum Plus Hot-Plug Power Supply (94% efficiency) (on page 92)
•
HP 1500 W Common Slot Platinum Plus Hot-Plug Power Supply (94% efficiency) (on page 92)
For detailed power supply specifications, see the server QuickSpecs on the HP website
(http://www.hp.com/go/hpsc).
Specifications
91
HP 1200 W Common Slot Platinum Plus Hot-Plug Power Supply
(94% efficiency)
Specification
Value
Input requirements
Rated input voltage
100 VAC,100 to 120 VAC
Rated input frequency
50 Hz to 60 Hz
Rated input current
9.2 A at 100 VAC
9.5 A at 110 to 120 VAC
6.6A at 200 to 240 VAC
Maximum rated input power
1000 W at 120V AC input
1320 W at 230V AC input
BTUs per hour
3408 at 120V AC input
4500 at 230V AC input
Power supply output
Power supply output
800W at 100V AC input (low line)
900W at 108V to 132V AC input
(low line)
1200 W at 200V to 240V AC
input (High line)
Rated steady-state power
800 W at 100V AC input
900 W at 120V AC input
1200 W at 200V to 240V AC
input
Maximum peak power
800 W at 100V AC input
900 W at 120V AC input
1200 W at 200V to 240V AC
input
HP 1500 W Common Slot Platinum Plus Hot-Plug Power Supply
(94% efficiency)
Specification
Value
Input requirements
Rated input voltage
200 to 240 VAC
Rated input frequency
50 Hz to 60 Hz
Rated input current
8.3 A at 200 VAC
Maximum rated input power
1652 W at 230V AC input
BTUs per hour
5637 at 230V AC input
Power supply output
Power supply output
1500 W
Rated steady-state power
1500 W at 200V to 240V AC input
Maximum peak power
1500 W at 200V to 240V AC input
Specifications
92
Support and other resources
Before you contact HP
Be sure to have the following information available before you call HP:
•
Active Health System log (HP ProLiant Gen8 or later products)
Download and have available an Active Health System log for 7 days before the failure was detected.
For more information, see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP
website (http://www.hp.com/go/ilo/docs).
•
Onboard Administrator SHOW ALL report (for HP BladeSystem products only)
For more information on obtaining the Onboard Administrator SHOW ALL report, see the HP website
(http://www.hp.com/go/OAlog).
•
Technical support registration number (if applicable)
•
Product serial number
•
Product model name and number
•
Product identification number
•
Applicable error messages
•
Add-on boards or hardware
•
Third-party hardware or software
•
Operating system type and revision level
HP contact information
For United States and worldwide contact information, see the Contact HP website
(http://www.hp.com/go/assistance).
In the United States:
•
To contact HP by phone, call 1-800-334-5144. For continuous quality improvement, calls may be
recorded or monitored.
•
If you have purchased a Care Pack (service upgrade), see the Support & Drivers website
(http://www8.hp.com/us/en/support-drivers.html). If the problem cannot be resolved at the website,
call 1-800-633-3600. For more information about Care Packs, see the HP website
(http://pro-aq-sama.houston.hp.com/services/cache/10950-0-0-225-121.html).
Customer Self Repair
HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for
greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP service
Support and other resources
93
providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will
ship that part directly to you for replacement. There are two categories of CSR parts:
•
Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts,
you will be charged for the travel and labor costs of this service.
•
Optional—Parts for which customer self repair is optional. These parts are also designed for customer
self repair. If, however, you require that HP replace them for you, there may or may not be additional
charges, depending on the type of warranty service designated for your product.
NOTE: Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty,
HP requires that an authorized service provider replace the part. These parts are identified as "No" in the
Illustrated Parts Catalog.
Based on availability and where geography permits, CSR parts will be shipped for next business day
delivery. Same day or four-hour delivery may be offered at an additional charge where geography permits.
If assistance is required, you can call the HP Technical Support Center and a technician will help you over the
telephone. HP specifies in the materials shipped with a replacement CSR part whether a defective part must
be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective
part back to HP within a defined period of time, normally five (5) business days. The defective part must be
returned with the associated documentation in the provided shipping material. Failure to return the defective
part may result in HP billing you for the replacement. With a customer self repair, HP will pay all shipping
and part return costs and determine the courier/carrier to be used.
For more information about HP's Customer Self Repair program, contact your local service provider. For the
North American program, refer to the HP website (http://www.hp.com/go/selfrepair).
Réparation par le client (CSR)
Les produits HP comportent de nombreuses pièces CSR (Customer Self Repair = réparation par le client) afin
de minimiser les délais de réparation et faciliter le remplacement des pièces défectueuses. Si pendant la
période de diagnostic, HP (ou ses partenaires ou mainteneurs agréés) détermine que la réparation peut être
effectuée à l'aide d'une pièce CSR, HP vous l'envoie directement. Il existe deux catégories de pièces CSR:
Obligatoire - Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de
remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés.
Facultatif - Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également
conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous demandez à HP de
remplacer ces pièces, l'intervention peut ou non vous être facturée, selon le type de garantie applicable à
votre produit.
REMARQUE: Certaines pièces HP ne sont pas conçues pour permettre au client d'effectuer lui-même la
réparation. Pour que la garantie puisse s'appliquer, HP exige que le remplacement de la pièce soit effectué
par un Mainteneur Agréé. Ces pièces sont identifiées par la mention "Non" dans le Catalogue illustré.
Les pièces CSR sont livrées le jour ouvré suivant, dans la limite des stocks disponibles et selon votre situation
géographique. Si votre situation géographique le permet et que vous demandez une livraison le jour même
ou dans les 4 heures, celle-ci vous sera facturée. Pour bénéficier d'une assistance téléphonique, appelez le
Centre d'assistance technique HP. Dans les documents envoyés avec la pièce de rechange CSR, HP précise
s'il est nécessaire de lui retourner la pièce défectueuse. Si c'est le cas, vous devez le faire dans le délai
indiqué, généralement cinq (5) jours ouvrés. La pièce et sa documentation doivent être retournées dans
l'emballage fourni. Si vous ne retournez pas la pièce défectueuse, HP se réserve le droit de vous facturer les
coûts de remplacement. Dans le cas d'une pièce CSR, HP supporte l'ensemble des frais d'expédition et de
retour, et détermine la société de courses ou le transporteur à utiliser.
Support and other resources
94
Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus
d'informations sur ce programme en Amérique du Nord, consultez le site Web HP
(http://www.hp.com/go/selfrepair).
Riparazione da parte del cliente
Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti
difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente
dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza
HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per
la sostituzione. Vi sono due categorie di parti CSR:
Obbligatorie – Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne affida la
riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il servizio.
Opzionali – Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di componenti
progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP, potrebbe dover sostenere
spese addizionali a seconda del tipo di garanzia previsto per il prodotto.
NOTA: alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare la
garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato. Tali parti sono
identificate da un "No" nel Catalogo illustrato dei componenti.
In base alla disponibilità e alla località geografica, le parti CSR vengono spedite con consegna entro il
giorno lavorativo seguente. La consegna nel giorno stesso o entro quattro ore è offerta con un supplemento
di costo solo in alcune zone. In caso di necessità si può richiedere l'assistenza telefonica di un addetto del
centro di supporto tecnico HP. Nel materiale fornito con una parte di ricambio CSR, HP specifica se il cliente
deve restituire dei componenti. Qualora sia richiesta la resa ad HP del componente difettoso, lo si deve
spedire ad HP entro un determinato periodo di tempo, generalmente cinque (5) giorni lavorativi. Il
componente difettoso deve essere restituito con la documentazione associata nell'imballo di spedizione
fornito. La mancata restituzione del componente può comportare la fatturazione del ricambio da parte di HP.
Nel caso di riparazione da parte del cliente, HP sostiene tutte le spese di spedizione e resa e sceglie il
corriere/vettore da utilizzare.
Per ulteriori informazioni sul programma CSR di HP contattare il centro di assistenza di zona. Per il
programma in Nord America fare riferimento al sito Web HP (http://www.hp.com/go/selfrepair).
Customer Self Repair
HP Produkte enthalten viele CSR-Teile (Customer Self Repair), um Reparaturzeiten zu minimieren und höhere
Flexibilität beim Austausch defekter Bauteile zu ermöglichen. Wenn HP (oder ein HP Servicepartner) bei der
Diagnose feststellt, dass das Produkt mithilfe eines CSR-Teils repariert werden kann, sendet Ihnen HP dieses
Bauteil zum Austausch direkt zu. CSR-Teile werden in zwei Kategorien unterteilt:
Zwingend – Teile, für die das Customer Self Repair-Verfahren zwingend vorgegeben ist. Wenn Sie den
Austausch dieser Teile von HP vornehmen lassen, werden Ihnen die Anfahrt- und Arbeitskosten für diesen
Service berechnet.
Optional – Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für Customer
Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen möchten,
können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche
Kosten anfallen.
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95
HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des
Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog
sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet.
CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag geliefert.
Für bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen
Aufpreis verfügbar. Wenn Sie Hilfe benötigen, können Sie das HP technische Support Center anrufen und
sich von einem Mitarbeiter per Telefon helfen lassen. Den Materialien, die mit einem CSR-Ersatzteil geliefert
werden, können Sie entnehmen, ob das defekte Teil an HP zurückgeschickt werden muss. Wenn es
erforderlich ist, das defekte Teil an HP zurückzuschicken, müssen Sie dies innerhalb eines vorgegebenen
Zeitraums tun, in der Regel innerhalb von fünf (5) Geschäftstagen. Das defekte Teil muss mit der zugehörigen
Dokumentation in der Verpackung zurückgeschickt werden, die im Lieferumfang enthalten ist. Wenn Sie das
defekte Teil nicht zurückschicken, kann HP Ihnen das Ersatzteil in Rechnung stellen. Im Falle von Customer
Self Repair kommt HP für alle Kosten für die Lieferung und Rücksendung auf und bestimmt den
Kurier-/Frachtdienst.
Weitere Informationen über das HP Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner
vor Ort. Informationen über das CSR-Programm in Nordamerika finden Sie auf der HP Website unter
(http://www.hp.com/go/selfrepair).
Reparaciones del propio cliente
Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar (Customer Self
Repair, CSR) para minimizar el tiempo de reparación y ofrecer una mayor flexibilidad a la hora de realizar
sustituciones de componentes defectuosos. Si, durante la fase de diagnóstico, HP (o los proveedores o socios
de servicio de HP) identifica que una reparación puede llevarse a cabo mediante el uso de un componente
CSR, HP le enviará dicho componente directamente para que realice su sustitución. Los componentes CSR se
clasifican en dos categorías:
•
Obligatorio: componentes para los que la reparación por parte del usuario es obligatoria. Si solicita a
HP que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de
desplazamiento y de mano de obra de dicho servicio.
•
Opcional: componentes para los que la reparación por parte del usuario es opcional. Estos
componentes también están diseñados para que puedan ser reparados por el usuario. Sin embargo, si
precisa que HP realice su sustitución, puede o no conllevar costes adicionales, dependiendo del tipo de
servicio de garantía correspondiente al producto.
NOTA: Algunos componentes no están diseñados para que puedan ser reparados por el usuario. Para que
el usuario haga valer su garantía, HP pone como condición que un proveedor de servicios autorizado
realice la sustitución de estos componentes. Dichos componentes se identifican con la palabra "No" en el
catálogo ilustrado de componentes.
Según la disponibilidad y la situación geográfica, los componentes CSR se enviarán para que lleguen a su
destino al siguiente día laborable. Si la situación geográfica lo permite, se puede solicitar la entrega en el
mismo día o en cuatro horas con un coste adicional. Si precisa asistencia técnica, puede llamar al Centro de
asistencia técnica de HP y recibirá ayuda telefónica por parte de un técnico. Con el envío de materiales
para la sustitución de componentes CSR, HP especificará si los componentes defectuosos deberán
devolverse a HP. En aquellos casos en los que sea necesario devolver algún componente a HP, deberá
hacerlo en el periodo de tiempo especificado, normalmente cinco días laborables. Los componentes
defectuosos deberán devolverse con toda la documentación relacionada y con el embalaje de envío. Si no
enviara el componente defectuoso requerido, HP podrá cobrarle por el de sustitución. En el caso de todas
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96
sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de
componentes y escogerá la empresa de transporte que se utilice para dicho servicio.
Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en
contacto con su proveedor de servicios local. Si está interesado en el programa para Norteamérica, visite
la página web de HP siguiente (http://www.hp.com/go/selfrepair).
Customer Self Repair
Veel onderdelen in HP producten zijn door de klant zelf te repareren, waardoor de reparatieduur tot een
minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is. Deze
onderdelen worden CSR-onderdelen (Customer Self Repair) genoemd. Als HP (of een HP Service Partner) bij
de diagnose vaststelt dat de reparatie kan worden uitgevoerd met een CSR-onderdeel, verzendt HP dat
onderdeel rechtstreeks naar u, zodat u het defecte onderdeel daarmee kunt vervangen. Er zijn twee
categorieën CSR-onderdelen:
Verplicht: Onderdelen waarvoor reparatie door de klant verplicht is. Als u HP verzoekt deze onderdelen
voor u te vervangen, worden u voor deze service reiskosten en arbeidsloon in rekening gebracht.
Optioneel: Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn ontworpen
voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen voor u te vervangen, kunnen
daarvoor extra kosten in rekening worden gebracht, afhankelijk van het type garantieservice voor het
product.
OPMERKING: Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In verband met
de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen.
Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met "Nee".
Afhankelijk van de leverbaarheid en de locatie worden CSR-onderdelen verzonden voor levering op de
eerstvolgende werkdag. Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden
aangeboden, indien dit mogelijk is gezien de locatie. Indien assistentie gewenst is, belt u een HP Service
Partner om via de telefoon technische ondersteuning te ontvangen. HP vermeldt in de documentatie bij het
vervangende CSR-onderdeel of het defecte onderdeel aan HP moet worden geretourneerd. Als het defecte
onderdeel aan HP moet worden teruggezonden, moet u het defecte onderdeel binnen een bepaalde
periode, gewoonlijk vijf (5) werkdagen, retourneren aan HP. Het defecte onderdeel moet met de
bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal. Als u het
defecte onderdeel niet terugzendt, kan HP u voor het vervangende onderdeel kosten in rekening brengen. Bij
reparatie door de klant betaalt HP alle verzendkosten voor het vervangende en geretourneerde onderdeel en
kiest HP zelf welke koerier/transportonderneming hiervoor wordt gebruikt.
Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma
van HP. Informatie over Service Partners vindt u op de HP website (http://www.hp.com/go/selfrepair).
Reparo feito pelo cliente
Os produtos da HP são projetados com muitas peças para reparo feito pelo cliente (CSR) de modo a
minimizar o tempo de reparo e permitir maior flexibilidade na substituição de peças com defeito. Se,
durante o período de diagnóstico, a HP (ou fornecedores/parceiros de serviço da HP) concluir que o reparo
pode ser efetuado pelo uso de uma peça CSR, a peça de reposição será enviada diretamente ao cliente.
Existem duas categorias de peças CSR:
Obrigatória – Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças,
serão cobradas as despesas de transporte e mão-de-obra do serviço.
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97
Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o
reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de
taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
OBSERVAÇÃO: Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de
cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça. Essas peças estão
identificadas com a marca "No" (Não), no catálogo de peças ilustrado.
Conforme a disponibilidade e o local geográfico, as peças CSR serão enviadas no primeiro dia útil após o
pedido. Onde as condições geográficas permitirem, a entrega no mesmo dia ou em quatro horas pode ser
feita mediante uma taxa adicional. Se precisar de auxílio, entre em contato com o Centro de suporte técnico
da HP para que um técnico o ajude por telefone. A HP especifica nos materiais fornecidos com a peça CSR
de reposição se a peça com defeito deve ser devolvida à HP. Nos casos em que isso for necessário, é
preciso enviar a peça com defeito à HP dentro do período determinado, normalmente cinco (5) dias úteis.
A peça com defeito deve ser enviada com a documentação correspondente no material de transporte
fornecido. Caso não o faça, a HP poderá cobrar a reposição. Para as peças de reparo feito pelo cliente, a
HP paga todas as despesas de transporte e de devolução da peça e determina a transportadora/serviço
postal a ser utilizado.
Para obter mais informações sobre o programa de reparo feito pelo cliente da HP, entre em contato com o
fornecedor de serviços local. Para o programa norte-americano, visite o site da HP
(http://www.hp.com/go/selfrepair).
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Support and other resources
99
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100
Acronyms and abbreviations
ABEND
abnormal end
ACU
Array Configuration Utility
AMP
Advanced Memory Protection
ASR
Automatic Server Recovery
BBWC
battery-backed write cache
CSA
Canadian Standards Association
DDDC
Double Device Data Correction
ESD
electrostatic discharge
FBWC
flash-backed write cache
IEC
International Electrotechnical Commission
iLO 4
Integrated Lights-Out 4
IML
Integrated Management Log
Acronyms and abbreviations
101
KVM
keyboard, video, and mouse
NVRAM
nonvolatile memory
ORCA
Option ROM Configuration for Arrays
PCIe
Peripheral Component Interconnect Express
PCI-X
peripheral component interconnect extended
PDU
power distribution unit
PID
port ID
POST
Power-On Self Test
QPI
QuickPath Interconnect
RAS
Reliability, Availability, Serviceability
RBSU
ROM-Based Setup Utility
SAS
serial attached SCSI
SD
Secure Digital
SDDC
Single Device Data Correction
Acronyms and abbreviations
102
SFF
small form factor
SIM
Systems Insight Manager
SMI
Scalable memory interfaces
SPI
system peripheral interface
SPP
HP Service Pack for ProLiant
TMRA
recommended ambient operating temperature
TPM
Trusted Platform Module
UEFI
Unified Extensible Firmware Interface
UID
unit identification
UPS
uninterruptible power system
USB
universal serial bus
VCA
Version Control Agent
Acronyms and abbreviations
103
Documentation feedback
HP is committed to providing documentation that meets your needs. To help us improve the documentation,
send any errors, suggestions, or comments to Documentation Feedback (mailto:docsfeedback@hp.com).
Include the document title and part number, version number, or the URL when submitting your feedback.
Documentation feedback
104
Index
customer self repair (CSR) 93
A
access panel 27
ACU (Array Configuration Utility)
airflow requirements 32, 33
Array Configuration Utility (ACU)
ASR (Automatic Server Recovery)
authorized reseller 90, 93
Automatic Server Recovery (ASR)
D
72, 80
80
81
81
B
Basic Input/Output System (BIOS) 72, 81
battery 86
battery replacement notice 88
battery warranty 89
Belarus Kazakhstan Russia marking 88
bezel, rack 62
BIOS (Basic Input/Output System) 72, 81
BIOS upgrade 72, 81
board, SPI (System Peripheral Interface) 30
boot options 38, 79
BSMI notice 88
buttons, front panel 6, 7
C
cables 71
cabling 71
cabling, server 71
Canadian notice 88
Care Pack 32, 74, 84, 93
Change Control 80, 84
compatibility 72
components, front panel 6
components, identification 6, 7, 8, 9, 10, 11, 13,
14, 21
components, power daughter board 14
components, rear panel 9
components, SPI board 13
components, system board 12
configuration of system 72
configuration settings 79
contacting HP 93
CSR (customer self repair) 93
Declaration of Conformity 88, 89
diagnosing problems 85
diagnostic tools 72, 76, 81
diagnostics utility 76
DIMM fault identification button 18
DIMM fault LEDs 17
DIMM population guidelines 50
DIMM slot locations 15
DIMMs 48, 51
DIMMs, quad-rank 48
DIMMs, single- and dual-rank 48
direct connect 75
disposal, battery 88
documentation 104
documentation feedback 104
drive bay numbering 19
drivers 82
drives 20, 61
E
electrical grounding requirements 34
electrostatic discharge 39, 90
embedded UEFI shell 80
environmental requirements 32, 91
environmental specifications 91
Erase Utility 72, 76
error messages 85
EuroAsian Economic Commission 88
European Union notice 88
expansion board 64
extending server from rack 23
F
fans 22
FBWC capacitor slots 21
FBWC module 65
FBWC module LEDs 21
features 6, 80
Federal Communications Commission (FCC)
notice 88
Index
105
firmware 83
firmware update 77, 83
firmware, updating 77, 83
flexible boot control 79
front panel buttons 7
front panel components 6
front panel LEDs 7
LEDs, front panel 7, 20
LEDs, hard drive 20
LEDs, power supply 10
LEDs, SAS hard drive 20
LEDs, troubleshooting 85
limited warranty 89
load protection guarantee 89
G
M
grounding methods 90
grounding requirements 34, 90
memory 48, 49, 50
memory cartridge 16, 44
memory cartridge population guidelines 44
memory configurations 49, 50
memory error LEDs 19
memory options 47
memory subsystem architecture 48
memory, Advanced ECC 50
memory, configuring 50
memory, online spare 50
microSD card slot 13
modifications, FCC notice 88
H
hard drive LEDs 20
hard drives, determining status of 20
hardware options 39
hardware options installation 35, 39
health driver 81
help resources 93
HP iLO 72
HP Insight Control Server Provisioning 77
HP Insight Diagnostics 76
HP Insight Online 72, 74, 75
HP Insight Online direct connect 75
HP Insight Remote Support software 74, 84
HP Smart Update Manager overview 72, 78
HP technical support 84, 93
I
I/O board components 11
iLO (Integrated Lights-Out) 72, 73, 74
iLO 4 (Integrated Lights-Out 4) 72
IML (Integrated Management Log) 72, 74
Insight Diagnostics 76, 82
Insight Online direct connect 75
installation services 32
installation, server options 35, 39
installing an operating system 37
installing server into a rack 35
Integrated Lights-Out (iLO) 72, 74
Integrated Management Log (IML) 74
Intelligent Provisioning 72, 75, 76
J
Japanese notice 88
L
LEDs, FBWC module 21
N
NMI header 12
O
online spare memory 50, 51
operating systems 83
operating systems supported 76, 83
operations 23
optimum environment 32
Option ROM Configuration for Arrays (ORCA) 72,
81
options installation 35, 39
ORCA (Option ROM Configuration for Arrays) 72,
81
P
phone numbers 93
population guidelines, Advanced ECC 51
POST error messages 85
power daughter board 14
power daughter board components 14
power distribution unit (PDU) 34
Power On button 23
power requirements 34
power supply 62
power supply specifications 91, 92
Index
106
powering down 23
powering on the server 38
powering up 23
preparation procedures 23
problem diagnosis 85
processor 39, 40
processor memory drawer cover 29
processor memory drawer shipping screws 28
processors 16
Q
QuickSpecs 67, 72
R
rack bezel 62
rack installation 32, 34
rack mounting hardware 35
rack resources 32
rack warnings 34
rack, extending server from 23
RAID configuration 80
RBSU (ROM-Based Setup Utility) 72
rear panel components 9
recommended ambient operating temperature
(TMRA) 33
recovery key 68
redundant ROM 82
registering the server 38
regulatory compliance identification numbers 85, 88
regulatory compliance information 88
regulatory compliance notices 88, 89
removing server from rack 24
removing the processor memory drawer 28
requirements, airflow 33
requirements, electrical grounding 34
requirements, environmental 32, 91
requirements, power 34
requirements, site 33
requirements, space 33
requirements, temperature 33
ROM redundancy 82
ROM-Based Setup Utility (RBSU) 67
ROMPaq utility 72, 81, 82
S
safety considerations 34, 82, 88, 90
safety information 82, 88
SAS controller cable 58
SAS drive backplane 54
scripted installation 77
secure boot configuration 79
serial number 80
series number 88
server cabling 71
server features and options 39
server options, installing 35, 39
server specifications 91
Service Packs 77
shipping carton contents 35
site requirements 33
space requirements 33
specifications, environmental 91
specifications, power supply 91, 92
specifications, server 91
SPI (System Peripheral Interface) board 13, 30
SPP 76, 77
static electricity 90
support 93
supported operating systems 83
switch, system maintenance 12
system configuration settings 82
system maintenance switch 12
System Peripheral Interface (SPI) board 30
system, keeping current 82
Systems Insight Display 8, 29
T
Taiwan battery recycling notice 88
technical support 84, 93
telephone numbers 93
temperature requirements 33, 91
TMRA (recommended ambient operating
temperature) 33
TPM (Trusted Platform Module) 67, 68, 70
troubleshooting resources 6, 71, 85, 91
Trusted Platform Module (TPM) 67, 68, 70
U
UEFI System Utilities 78
uninterruptible power supply (UPS) 34
updating the system ROM 82
UPS (uninterruptible power supply) 34
USB support 82
utilities 72, 80
utilities, deployment 72, 77
V
ventilation 32
Index
107
Version Control Agent (VCA) 83
Version Control Repository Manager (VCRM) 83
W
warranty 89
website, HP 93
Index
108