XE Validator Operational Manual

XE Validator
Operational Manual
Document #101-0079
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TABLE OF CONTENTS
I. INTRODUCTION ................................................................................................... 4
II. SWITCH SETTINGS ........................................................................................... 5
III. ELECTRICAL CONNECTIONS ...................................................................... 7
IV. TESTING ............................................................................................................... 8
V. MAINTENANCE ................................................................................................... 9
MONTHLY - Depending on use ................................................................................................... 9
YEARLY ......................................................................................................................................... 9
VI. PARTS .................................................................................................................. 10
VII. ERROR CODES ............................................................................................... 11
TROUBLESHOOTING .............................................................................................................. 12
Appendix A - XE Validator Dimentsions ................................................................ 16
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ABOUT THIS MANUAL
This manual will enable the operator to complete basic maintenance, identify error codes, and perform basic
troubleshooting.
A diagram of the validator dimensions is provided to assist operators in customizing the validator to individual needs.
There are no user serviceable parts inside the validator. Further technical assistance can be obtained by
calling (800) 837-5561 or (419) 867-4858.
When calling for service, it is important to have the model and serial number readily available. Please take
the time to record this number in the space provided.
VALIDATOR MODEL & SERIAL #__________________________________________
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I. INTRODUCTION
The XE VALIDATOR is an optical reading bill acceptor capable of validating one, five, ten or twenty dollar
bills. The XE can also accept the patented Hamilton paper Tokenotes®.
NOTE: Tokenotes® can be interchanged between the HV-X, XE and
STA Validators, but CANNOT be interchanged with previous validators. Please include the model and serial number of the validator
when ordering Tokenotes®.
FEATURES OF THE XE INCLUDE:
•
•
•
•
•
•
Bill acceptance in both directions.
Optical reading of bills.
Tokenote® acceptance.
Self-diagnostics.
The ability to clear jammed bills.
Operates with a separating stacker in certain changers.
An upgradeable EPROM allows the software to be updated if new software becomes available.
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II. SWITCH SETTINGS
Switch #
1
2
3
4
5
6
7
8
9
10
DIP SWITCH SETTINGS
OFF
ON
Normal Operating Mode
Accept Tokenotes
"Not Used"
Not Using Dual Stacker
Accepts in Both Directions
For HOPPER type machines
# of $1 RELAY pules - 1 for $1
# of $5 RELAY pulses - 1 for $5
2 for $10
4 for $20
Accept $1
Accept $5
Accept $10
Accept $20
Diagnostic Mode
Reject Tokenotes
"Not Used"
Dual Stacker Being Used
Black Seal First
For TUBE type machines # of
$1 RELAY pulses.
1 pulse per dollar.
Reject $1
Reject $5
Reject $10
Reject $20
When programming Tokenotes® with the XE, all switches need to be set to the “ON” position. The
switches should be turned “ON” from BOTTOM to TOP, starting with switch #10. When programming is
complete, the switches should be turned “OFF” from TOP to BOTTOM, starting with switch #1. This will
prevent accidental entry into any diagnostic modes. It is possible to get error codes and total reject by
entering certain diagnostic modes. Cycling power will clear this diagnostic mode.
Switch #1:
Switch #1 should ALWAYS be in the OFF position. The validator will not function
properly otherwise.
Switch #2:
Switch #2 should be in the ON position unless the new Hamilton Tokenotes® are
being used. If they are being used, this switch should be moved to the OFF position.
When the #2 switch is ON, the validator rejects Tokenotes® already programmed
in.
Switch #3:
Switch #3 is not used.
Switch #4:
Switch #4 should be in the OFF position unless the Hamilton Dual Stacker is being
used.
Switch #5:
Switch #5 selects which direction the validator will accept an inserted bill. If this
switch is OFF, the validator will accept bills face up in either direction. If this switch
is ON, the validator will only accept bills face up and the end with the black seal
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inserted first.
Switch #6:
Switch #6 selects how the validator signals the dispensing equipment after accepting
a bill. If this switch is OFF, the validator will activate the $1 Relay once for an
accepted $1 bill, the $5 Relay once for an accepted $5 bill, the $5 Relay twice for
an accepted $10 bill, and the $5 Relay four times for an accepted $20 bill. If switch
#6 is ON, the Validator will activate the $1 Relay once for an accepted $1 bill, the
$1 Relay five times for an accepted $5 bill, the $1 Relay ten times for an accepted
$10 bill, and the $1 relay twenty times for an accepted $20 bill.
SWITCH #6 DOES NOT WORK WITH TUBE TYPE
CHANGERS.
Switch #7:
Switch #7 selects whether the validator will accept or reject $1 bills. If the switch is
in the OFF position, the validator will accept $1 bills. If the switch is ON, the
validator will reject $1 bills.
Switch #8:
Switch #8 selects whether the validator will accept or reject $5 bills. If the switch is
in the OFF position, the validator will accept $5 bills. If the switch is ON, the
validator will reject all $5 bills.
Switch #9:
Switch #9 selects whether the Validator will accept or reject $10 bills. If the switch
is in the OFF position, the validator will accept $10 bills. If the switch is ON, the
validator will reject all $10 bills.
Switch #10:
Switch #10 selects whether the Validator will accept or reject $20 bills. If the switch
is in the OFF position, the validator will accept $20 bills. If the switch is ON, the
validator will reject all $20 bills.
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III. ELECTRICAL CONNECTIONS
The electrical connections are made via a 9-pin connector located on the rear panel of the unit.
The following diagram and chart have been included for custom installation.
9-PIN CONNECTOR
EXTERNAL VIEW
3
6
9
2
5
8
1
4
7
WIRE VIEW
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Pin #
Color
Name
1
2
3
4
5
6
7
8
9
Blue
White
Brown
N/A
N/A
Green
White/Blue
White/Brown
Black
Enable
120VAC Neutral
Vend Common
N/A
N/A
Ground
$1 Vend Contact Closure
$5 Vend Contact Closure
120VAC Hot
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IV. TESTING
After installation, a short test may be performed to verify correct installation.
For testing, be sure switch #1 is OFF. Be sure to test with a quantity of bills.
Test
Turn on unit.
Insert bill.
Desired Result
Decimal point flashing.
Payout proper change for each bill type.
Should this unit fail to operate accordingly, check for an error code and refer to the Troubleshooting section of this manual.
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V. MAINTENANCE
MONTHLY -
Depending on use
The platen assembly should be opened and cleaned regularly.
1.
2.
•
•
•
•
•
To open the platen assembly:
Unplug the changer.
Disconnect the 9-pin plug.
Remove the validator from the holder.
Loosen the 2 thumbscrews on both sides of the validator.
Carefully lift to open from the bill insert end of the validator.
3.
Clean rollers, heads, belts and sensors with cotton swabs and rubbing alcohol.
4.
Close the Platen Assembly and re-tighten the LATCH STUDS. Loose LATCH STUDS may cause
false error codes.
YEARLY
The XE Validator should be serviced annually to maintain maximum performance. THIS WORK SHOULD
ONLY BE DONE BY A TRAINED TECHNICIAN.
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VI. parts
PARTS LIST
Part #
Description
Qty.
20-0042
BELT
2
46-8594C
XE BILL GUIDE COMPLETE ASSM.
1
46-8592
XE DRIVE BELT
1
48-3007
XE LED HARNESS
1
48-3015
XE POWER HARNESS
1
48-3016
XE SENSOR HARNESS
1
99-0014
HV-STEPPER MOTOR
1
103-0004
PROGRAMMED EPROM
1
104-0000
XE PCB POWER/STEPPER MOTOR ASSM.
1
104-0009
XE SIDESCAN PCB ASSM.
1
104-0052
XE TOP SENSOR PCB ASSM.
1
104-0053
XE BOTTOM SENSOR PCB ASSM.
1
104-0056
MAIN & DISPLAY PCB XE ASSM.
1
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VII. ERROR CODES
The XE provides a diagnostic code for most problems. Upon any problem, the error code should be
checked first.
The display is only a single digit; therefore, to obtain the 2-digit error code the first digit is displayed WITH
THE DECIMAL POINT (5.) and the second digit is displayed WITHOUT THE DECIMAL POINT (3).
The display will continue to flash the 2-digit error code; one digit at a time, until the failure is corrected or
power is removed.
During normal operation only the decimal point should flash. Do not be concerned if one of the segments
flashes once upon power-up or upon passing a valid bill.
The display is only a single digit; therefore, to obtain the 3-digit error code the first digit is displayed WITH
THE DECIMAL POINT (5.) and the second and third digits are displayed WITHOUT THE DECIMAL
POINT (3) (3). The display will continue to flash the 3-digit error code; one digit at a time, until the failure is
corrected or power is removed.
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TROUBLESHOOTING
The following troubleshooting guide is for Tokenote® programming errors only.
TROUBLESHOOTING FOR
TOKENOTE® PROGRAMMING ERRORS
ERROR
PROBLEM
POSSIBLE
POSSIBLE SOLUTION
CAUSE
•
•
3.0
3.1
Tokenote® not
found
Tokenote® is
not stored into
memory
Program Tokenote® into
memory
3.2
No marker found
on Tokenote®
•
•
Weak
Tokenote®
•
Weak mag
head signal
3.4
Primary < >
Secondary
•
Primary and
secondary
Tokenote® signals
do not match
If error continues, return for
service with a sampling of
Tokenotes®
•
Clear Tokenote® from memory
and reprogram
•
Return for service
•
3.5
Programming
Error
3.6
12 coupon limit
reached
•
12 training
coupons have
already been
stored into memory
•
3.7
Unable to store
Tokenote® “Storage Full”
• Tokenote
storage memory is
full
• Clear out of memory at least
one Tokenote® and then program in
new Tokenote®
3.8
Serial ram chip
corrupted
•
•
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Run Tokenote® or Training
Coupon again.
Clear Tokenote® and
reprogram with a maximum of 12
training coupons
Tokenote®
stored, memory
has been corrupted
Clear all Tokenotes® from
memory and reprogram
•
•
Defective PCB
12
Return for service
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Always note the error code before attempting any service or before
contacting the manufacturer.
The following troubleshooting guide is based on standard bill operation. A separate guide for troubleshooting
Tokenote® errors is on the previous page.
STANDARD BILL OPERATION
ERROR
PROBLEM
POSSIBLE CAUSES
POSSIBLE SOLUTIONS
0.1
Bill allowed,
black seal first
only
•
Switch 5 is in the on
position
0.2
Bill type turned
off
•
A bill was inserted that
is turned off via switches
7,8,9 or 10
0.3
All bill types
disabled
•
Switches for all bill
types are set to the on
position
•
Turn switches off for types of
bills to be accepted
•
•
•
•
Check Controller reset
Check for open harness
Return for service
1/2 of 1. Unit inhibited
No ENABLE signal
Secondary head
noise too high
•
Noisy frame, head, or
PCB
•
Clean heads and rollers
•
Return for service
1.3
Secondary Head
•
•
Return for service
1.4
Primary head
noise too high
•
Noisy frame, head, or
PCB
•
Clean heads and rollers
•
Return for service
1.5
Primary Head
•
Open head circuit
•
Return for service
1.6
Rear sensor
•
Obstruction blocking
•
Remove obstruction, clean
1.7
Rear sensor
•
Obstruction blocking
•
Remove obstruction, clean
1.8
Front sensor
blocked
•
Obstruction blocking
front sensor.
•
Remove obstruction, clean
sensor, cycle power, reset
Controller
2.0
Dual Stacker timeout
•
Incorrect Controller or
configuration switch setting
•
Verify that the Controller is a
v1.6 or greater, and configuration
switch #6 is on, cycle power
•
Clear jam
•
Return for service
1.2
•
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Open head circuit
Stacker jam
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TROUBLESHOOTING FOR
STANDARD BILL OPERATION (CONTINUED)
ERROR
PROBLEM
2.1
Side sensors out
of adjustment
POSSIBLE CAUSE
•
Possible component
failure
POSSIBLE SOLUTION
•
If this error continues to be
displayed, return for service
•
Possible misalignment
of sensors
2.3
Side sensors out
of adjustment
•
Possible component
failure or vandalism
•
If this error continues to be
displayed, return for service
2.4
Side sensors out
of adjustment
•
Possible component
failure or vandalism
•
If this error continues to be
displayed, return for service
4.X
Bill Validator
optic error
•
Rejected bill
•
Sensors dirty
•
Rejected bill
•
Bill not touching head
•
These errors can be displayed
intermittently on bill rejects. This is
a normal condition.
•
If you continuously get these
errors with total reject condition,
clean the sensors with a little mild
soapy water. Do not let excess water
get into the Validator and do not use
anything abrasive on the front
sensor.
•
Check for clogged sensor
•
Return for service
•
These errors can be displayed
intermittently on bill rejects. This is
a normal condition.
•
If you continuously get these
errors with total reject condition,
check rollers to insure a good flat
contacting point between head and
roller is established
•
Return for service
•
Check inventory, cycle power
to remove error
5.X
6.X
Bill Validator
magnetics error
Cheating attempt
•
A cheating attempt has
been detected
•
Assure latch studs are
tightened completely
NOTE: Any of these errors ending with a “4” (i.e. 6.X4) may be
caused by the sidescans being out of adjustment.
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STANDARD BILL OPERATION (CONTINUED)
ERROR
8.0
PROBLEM
Low Magnetics
POSSIBLE CAUSE
•
Rejected bill
•
Bill not touching
heads
POSSIBLE SOLUTION
•
These errors can be displayed
intermittently on bill rejects. This is
a normal condition.
•
If you continuously get these
errors with total reject condition,
check rollers to ensure a good, flat
contacting point between head and
roller is established.
•
Return for Service
Short Bill
•
The bill inserted was
too short.
J
Jammed bill
•
Will be displayed for 2
minutes if the obstruction is
not removed. After the 2
minutes, either an 1.7 or 1.8
will be displayed for the
blocked sensor.
•
Remove obstruction, clean
sensor, cycle power, reset
Controller
P.
Tokenote®
programming
•
All switches are turned
ON.
•
Turn switches back to normal
positions.
8.1
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Appendix A
XE Validator Dimensions
19/32
4 19/32
5 19/32
2 9/32
1 19/32
1
13/32
4
3 23/32
6
3/4
1/2
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LIMITED WARRANTY AGREEMENT
OF HAMILTON MANUFACTURING CORP.
Hamilton Manufacturing Corp., an Ohio Corporation, (“Seller”) warrants to Purchaser that all new
equipment shall be free from defects in material and factory workmanship for a period of one (1) year from the
original shipping date. Hamilton Manufacturing Corp. further warrants if any part of said new equipment in
Seller’s sole opinion, requires replacement or repair due to a defect in material or factory workmanship during
said period, Seller will repair or replace said new equipment. Purchaser’s remedies and the liabilities and
obligations of Seller herein shall be limited to repair or replacement of the equipment as Seller may choose, and
Seller’s obligation to remedy such defects shall not exceed the Purchaser’s original cost for the equipment.
Purchaser EXPRESSLY AGREES this is the EXCLUSIVE REMEDY under this warranty. There are no other
express or implied warranties which extend beyond the face hereof. All warranty repair service must be
performed by either a Factory Trained Service Representative or HAMILTON MANUFACTURING
CORP., 1026 Hamilton Drive, Holland, Ohio 43528 PHONE (419) 867-4858 or (800) 837-5561, FAX
(419) 867-4867.
The limited warranty for new equipment is conditioned upon the following:
1.
2.
3.
4.
5.
6.
7.
The subject equipment has not, in the Seller’s sole opinion, been subjected
to: accident, abuse, misuse, vandalism, civil disobedience, riots, acts of
God, natural disaster, acts of war or terrorism.
The Seller shall not be liable for any expense incurred by Purchaser incidental to the repair or replacement of equipment and Purchaser shall
assume full responsibility for any freight or shipping charges.
The coverage of this warranty shall not extend to expendable parts.
Purchaser shall have a warranty registration card on file with Seller prior to
any claim in order for warranty protection to apply.
No warranty coverage is applicable to any equipment used for currency
other than that specified at the time of the purchase.
Seller expressly disclaims any warranty that counterfeit currency will not
activate said equipment.
Seller expressly disclaims any warranty for any losses due to bill manipulation or theft or loss of cash under any circumstances.
Seller further warrants all repair or service work performed by a factory trained representative or
Hamilton Manufacturing Corp. for a period of ninety (90) days from the date the repair or service work was
performed. Purchaser’s remedies and the liabilities and obligations of Seller herein shall be limited to repair or
replacement of equipment as Seller may choose, and Seller’s obligation to remedy such defects shall not
exceed the Purchaser’s depreciated value of the equipment. Purchaser EXPRESSLY AGREES this is an
EXCLUSIVE REMEDY under this warranty. There are no other express or implied warranties on repair or
service work performed by a factory trained representative or Hamilton Manufacturing Corp. which extend
beyond the face hereof.
(See next page for additional provisions)
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The limited warranty for repair and service work is conditioned upon the following:
1.
2.
3.
4.
5.
6.
7.
8.
The subject equipment has not, in the Seller’s sole opinion, been subjected
to: accident, abuse, misuse, vandalism, civil disobedience, riots, acts of
God, natural disaster, acts of war or terrorism.
The Seller shall not be liable for any expense incurred by Purchaser incidental to the repair or replacement of equipment and Purchaser shall assume full
responsibility for any freight or shipping charges.
The coverage of this warranty shall not extend to expendable parts.
Purchaser shall have a warranty registration card on file with Seller prior to
any claim in order for warranty protection to apply.
No warranty coverage is applicable to any equipment used for currency
other than that specified at the time of the purchase.
Seller expressly disclaims any warranty that counterfeit currency will not
activate said equipment.
Seller expressly disclaims any warranty for any losses due to bill manipulation or theft or loss of cash under any circumstances.
No person or entity other than a factory trained representative or Hamilton
Manufacturing Corp. has performed or attempted to perform the subject
repair or service.
THIS AGREEMENT IS MADE WITH THE EXPRESS UNDERSTANDING THAT THERE ARE
NO IMPLIED WARRANTIES THAT THE EQUIPMENT SHALL BE MERCHANTABLE, OR THAT
THE GOODS SHALL BE FIT FOR ANY PARTICULAR PURPOSE. PURCHASER HEREBY ACKNOWLEDGES THAT IT IS NOT RELYING ON THE SELLER’S SKILL OR JUDGMENT TO SELECT OR FURNISH EQUIPMENT SUITABLE FOR ANY PARTICULAR PURPOSE AND THAT
THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THAT WHICH IS DESCRIBED HEREIN.
The Purchaser agrees that in no event will the Seller be liable for direct, indirect, or consequential
damages or for injury resulting from any defective or non-conforming new, repaired or serviced equipment, or
for any loss, damage or expense of any kind, including loss of profits, business interruption, loss of business
information or other pecuniary loss arising in connection with this Limited Warranty Agreement, or with the use
of, or inability to use the subject equipment regardless of Sellers knowledge of the possibility of the same.
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Hamilton Manufacturing Corporation
1026 Hamilton Drive
Holland, OH 43528
Sales Phone: (888) 723-4858 Sales Fax: (419) 867-4850
Customer Service Phone: (800) 837-5561 Customer Service Fax: (419) 867-4857
Advanced Systems Phone: (866) 296-3365 Advanced Systems Fax: (419) 867-4857
Parts Phone: (866) 835-1721 Parts Fax: (419) 867-4867
Website: http:\\www.hamiltonmfg.com
Email Addresses:
service@hamiltonmfg.com
sales@hamiltonmfg.com
parts@hamiltonmfg.com
info@hamiltonmfg.com
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