Epygi Technologies Guidance to Load the Emergency Firmware If there was a power loss or an accidental activation of the reset button during a small time period while Quadro is updating its firmware, or if Quadro tried to boot ten times without being able to finish the booting process, Quadro might have no valid firmware any more. Ongoing alternating blinking of the Fault LED (red) and the Info LED (yellow) indicate this status. To solve the problem, a special emergency firmware called - depending on the Quadro model - XX-SW.bin is stored on the Quadro CD within the directory of the TFTP server. This stopgap firmware enables your Quadro to boot again, but Please Note: A factory reset will be executed, too and all non-stored voice mails and the individual configuration of Quadro will be lost! So after the stopgap firmware is loaded successfully and Quadro is accessible again, you have to update Quadro using the desired valid firmware and to reload the configuration (that you hopefully stored in a configuration file, before the case of emergency occurred). Quadro2x models MICRO-SW.bin QuadroE1/T1 GW-SW.bin QuadroISDN ISDN-SW.bin Quadro4x and Quadro16x models SOHO-SW.bin QuadroCS SOHOCS-SW.bin QuadroFXO FXO-SW.bin If there was a power loss or an accidental activation of the reset button during a small time period while Quadro is updating its firmware, or if Quadro tried to boot ten times without being able to finish the booting process, Quadro might have no valid firmware any more. Ongoing alternating blinking of the Fault LED (red) and the Info LED (yellow) indicate this status. To load this Emergency Firmware on your Quadro, you have to: 1. Connect the Admin PC to Quadro's LAN port directly. 2. Assign the IP address 172.30.0.100 with the net mask 255.255.0.0 to that Admin PC. Antecede as follows: a. Click the Start button. Choose Settings, then Control Panel. b. Double-click on the Network Connection icon to bring up the correspondent window. Select Local Area Connection with the right mouse button and select Properties. c. Highlight Internet Protocol (TCP/IP) and click the button Properties. The correspondent window will be displayed. Copyright © 2006 Epygi Technologies, Ltd. All rights reserved. Epygi Technologies Guidance to Load the Emergency Firmware d. Please make first a note of the displayed values in that window to make sure, that you will be able to reconfigure your PC properly after having finished the emergency firmware procedure. e. Then select Use the following IP address and enter 172.30.0.100 into the text field IP address and 255.255.0.0 into the text field Subnet mask. Click OK to finish this step. 3. Click the button on the page that is displayed first from the CD to start loading the emergency firmware and the picture shown on the right will be displayed: Base Directory requires the path of the TFTP folder stored on the Quadro-CD. Server interfaces requires the IP address of the admin PC: 172.30.0.100 Current Action shows the port number, the server is listening on. It must be 69. Please Note: The emergency firmware is loaded automatically to the Quadro device. The red Fault LED and the yellow Busy LED will stop blinking alternately and start blinking in parallel. This shows that Quadro has accepted the emergency firmware and is loading it. After a few seconds, Quadro will boot, indicated as follows: The red Fault LED will glow for a few seconds, then the yellow Info LED will glow for another few seconds while the green Busy LED is jittering. As soon as the yellow Info LED extinguishes, the boot sequence has been completed successfully. Now, you may reach your Quadro again entering its default IP address (172.30.0.1) into the address field of your Internet browser. 4. Update your Quadro with the desired firmware-version again, see Manual I - Administrator's Guide, chapter Firmware Update. 5. Upload your individual configuration (if stored), see Manual I - Administrator's Guide, chapter Configuration Management. Copyright © 2007 Epygi Technologies, Ltd. All rights reserved.