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USER'S GUIDE
4122 SERIES
2
Thank You
3
Safety Instructions
4
Product View
5
Assembly
5-7
Operations
8
Maintenance and Care
9
Troubleshooting
10
Replacement Parts
10
Accessories
11
Warranty
12
Product Registration
12
Consumer Care
Thanks for buying a BISSELL Vacuum
Thanks for buying a BISSELL Zing canister vacuum .Everything we know
about floor care went into the design and construction of this complete,
high-tech home cleaning system.
Your BISSELL Zing canister vacuum is well made, and we back it with a
limited one year warranty. We also stand behind it with a knowledgeable,
dedicated Consumer Care department, so, should you ever have a problem,
you’ll receive fast, considerate assistance.
My great-grandfather invented the floor sweeper in 1876. Today, BISSELL
is a global leader in the design, manufacture, and service of high quality
homecare products like your BISSELL Zing canister vacuum.
Thanks again, from all of us at BISSELL.
Mark J. Bissell
Chairman & CEO
2
www.bissell.com800.237.7691
IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic precautions should be
observed, including the following:
Read all instructions
before using your
CANISTER VACUUM.
Always connect to a polarized outlet
(left slot is wider than right). Unplug
from outlet when not in use and
before conducting maintenance.
WARNING:
To
reduce the risk of fire,
electric shock, or injury:
■ Do not leave cleaner when it is
plugged in.
■ Unplug from outlet when not in use
and before servicing.
■ Do not use with damaged cord or plug.
■ To unplug grasp plug not cord.
■ Do not pull or carry by cord, use
cord as a handle, close door on cord,
pull cord around sharp corners, run
cleaner over cord, or expose cord to
heated surfaces.
■ Hold plug when rewinding the cord
onto the reel. Do not allow the plug
to whip when rewinding.
■ Do not use cleaner if it has been
dropped, damaged, left outdoors or
dropped into water. Have it repaired
at an Authorized Service Center.
■ Do not allow children to use as a toy.
■ Do not use outdoors or on wet surfaces.
■ Do not handle cleaner or plug with
wet hands.
■ Do not put any object into openings.
Do not use with any opening blocked;
keep free of dust, lint, hair and anything that may reduce air flow.
■ Do not use without dust bag and
filters in place.
■ Do not allow hair, loose clothing, fingers or body parts to get near openings or floor brush in the appliance.
■ Do not pick up hot coals, cigarette
butts, matches or any hot, smoking,
or burning objects.
■ Do not pick up hard or sharp objects
such as glass, nails, screws, coins, etc.
■ Do not pick up flammable or combustible materials (lighter fluid, gasoline,
kerosene, etc.) or use in the presence
of explosive liquids or vapor.
■ Do not unplug by pulling on cord.
■ Do not pick up toxic material
(chlorine bleach, ammonia, drain
cleaner, etc.).
■ Do not use in an enclosed space
filled with vapors given off by oil
base paint, paint thinner, some moth
proofing substances, flammable dust,
or other explosive or toxic vapors.
■ Do not use for any purpose other
than described in this User’s Guide.
■ Always turn off this appliance
before connecting or disconnecting
vacuum hose.
■ Use only manufacturer’s
recommended attachments.
■ Use only on dry, indoor surfaces.
■ Keep appliance on a level surface.
■ Turn off all controls before plugging
or unplugging cleaner.
■ Be extra careful when cleaning stairs.
■ Close attention is necessary when
used by or near children.
SAVE THESE
INSTRUCTIONS FOR
FUTURE USE
THIS APPLIANCE HAS
A POLARIZED PLUG.
To reduce the risk of electric shock,
this appliance has a polarized plug
(one blade is wider than the other).
This plug will fit in a polarized outlet
only one way. If the plug does not fit
fully in the outlet, reverse the plug. If
it still does not fit, contact a qualified
electrician to install a proper outlet.
Do not change the plug in any way.
This model is for household use only.
www.bissell.com800.237.7691
3
Product view
Air Flow
Regulator
Flex Hose
Telescoping
Extension Wand
Swivel Hose
Bag Change
Indicator
Tool Caddy
Brush
Switch
Power
Button
Multi-Surface
Floor Nozzle
Post-Motor
Filter
Automatic Cord
Rewind Button
Variable Suction
Power Control
CAUTION:
Do not plug in your vacuum
Upholstery Tool
4
Combination
Crevice Tool/
Dusting Brush
until you are familiar
with all instructions and
operating procedures.
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Assembly
1. Connect swivel hose by aligning the tabs
WARNING:
Plastic film can be dangerous.
on the hose cuff with the suction inlet.
Once the swivel hose is inserted, turn the
hose cuff clockwise to lock into place.
To avoid danger of suffocation,
keep away from babies
and children.
2. Connect telescoping extension wand to
the handle end of the flex hose.
3. Connect the floor nozzle foot onto the
telescoping extension wand.
4. Insert the combination crevice tool/
3.
1.
dusting brush tool into the holder.
5. To extend the telescopic tube, push the
black release button and then pull the
tube to the desired length.
NOTE: Shorten length of telescopic
tube for storage.
Operations
4.
Special tools
Your BISSELL Zing canister is not only a
powerful carpet and rug vacuum cleaner,
it’s also a versatile bare floor and above
floor vacuum cleaner when you select one
of the special tools.
BareFloor tool
Use to vacuum carpets, rugs and bare floors.
Swivel head turns to get into tight spaces and
fits under cabinets.
1. To vacuum carpets and rugs, push the
brush switch to the carpet position
.
This will pull the brushes up into the floor
nozzle.
2. To vacuum bare floors, push the brush
switch to the bare floor position
.
This will extend the brushes down from
the floor nozzle.
Tip:
Before cleaning
under low furniture, check area
first for objects
that might harm
the unit or block
the hose.
Tip:
Hair, string and
small objects can
block the hose
and tools. Check
them occasionally
for obstructions.
Brush Up
1.
Brush Down
2.
Upholstery tool:
Use the upholstery tool to clean curtains,
draperies, cushions and fabrics.
Combination crevice tool/dusting brush:
Use the crevice tool in tight, narrow spaces.
Use the dusting brush to clean curtains,
draperies, cushions and fabrics.
www.bissell.com800.237.7691
5
Operations
Power cord
The power cord is located at the rear of the
vacuum. Gently pull out the power cord,
watching for the yellow line. Stop pulling the
power cord once the yellow line is visible.
There is also a red line, which indicates the
end of the usable cord. Do not pull the power
cord out beyond the red line.
Power button
Automatic Cord
Turn the power ON or OFF by pressing lightly Rewind Button
downward on the power button ( ).
Automatic cord rewind
Your vacuum is equipped with an automatic
cord rewind. When cleaning is finished, press
the power button OFF ( )and grasp the plug
to disconnect from the electrical outlet. Hold
the plug and press the automatic cord rewind
button to rewind the cord automatically.
Variable suction power control
The variable suction power control is located
on the top of the vacuum. Turn the control
toward the larger dots for maximum suction.
Turn the control toward the smaller dots to
minimize suction for lightly soiled areas or
delicate fabrics.
CAUTION:
Be careful to avoid injury as
cord retracts very quickly.
Power
Button
Variable Suction
Control
caution:
Before using your vacuum,
make sure that the dust bag
and all filters (pre-motor and
post-motor) are in place. Do
not operate your vacuum
without the dust bag and filters.
6
www.bissell.com800.237.7691
Maintenance and care
Bag change indicator
The bag change indicator is located below
the swivel hose. If the bag change indicator
turns orange while you are vacuuming, the
dust bag needs to be replaced. The dust bag
may appear to be full or only partially full
depending upon the type of debris picked up.
Fine particles can block the airflow in the dust
bag and reduce suction before the dust bag
is full. If the bag change indicator remains
orange, even after changing the dust bag,
turn the vacuum off and check for a clog in
the hose or tools.
Bag Change
Indicator
Replace dust bag
Never reuse a dust bag. Use only BISSELL
replacement dust bags in your Zing Bagged
canister vacuum.
1. Turn the power OFF ( ). Unplug the
vacuum from electrical outlet.
2. Disconnect the flex hose by turning
the hose cuff counterclockwise.
3. Open the dust bag compartment
by lifting up on the latch located
underneath the carry handle.
3.
4. Remove the dust bag by sliding the
cardboard dust bag cuff out from the
bag holder grooves. Dispose of the
used dust bag.
5. Using a new dust bag, align the cardboard dust bag cuff with the bag holder's
black grooves. Slide the bag cuff into the
grooves with the black arrow pointing up.
4/5.
NOTE: The bag holder pivots up
and down. Before closing the
vacuum tank, make sure the dust
bag is securely placed and the bag
holder is in the down position.
6. Close dust bag compartment door and
press down gently until it locks into place.
NOTE: The dust bag
compartment will not close
without the vacuum bag
in place.
7. Reconnect the flex hose.
WARNING:
To reduce the risk of electric shock,
turn power switch OFF and disconnect plug from electrical outlet
before performing maintenance or
troubleshooting checks.
www.bissell.com800.237.7691
7
Maintenance and care
Cleaning and replacing the pre-motor and post-motor filter
Filters protect the motor from dirt and dust
particles. Use only BISSELL replacement filters
in your Zing Bagged canister vacuum.
1. Turn the power OFF ( ). Unplug the
vacuum from electrical outlet.
2. Disconnect the flex hose by turning the
hose cuff counterclockwise.
3. To locate the pre-motor filter, open the dust
bag compartment by lifting up on the latch
located underneath the carry handle. Remove
the dust bag from the dust bag folder.
NOTICE:
This product is intended for household use only and not for commercial or industrial use. Vacuuming
of dust from products like plaster,
concrete or ashes will damage the
motor and void the warranty.
4.
4. Locate the circular pre-motor filter in the dust
bag compartment. To remove the pre-motor
filter, first remove the clip located in the
center of the pre-motor filter. This clip holds
the filter in-place during use. Do not remove
the pre-motor filter without first removing the
pre-motor filter clip.
Pre-Motor
Filter
5. After removing the pre-motor filter clip,
remove the circular pre-motor filter and clean
by hand washing in warm water. A mild
detergent may be used if desired. Allow the
filter to air dry completely before replacing.
6. Position the pre-motor filter inside the dust
bag compartment. With the filter in-place,
insert the pre-motor filter clip in the hole
located in the center of the filter. Replace
the vacuum bag per the instructions on
page 7. Close the dust bag compartment
door and reconnect the flex hose.
7. To locate the post-motor filter, first locate the
vent underneath the Variable Suction Power
Control knob and next to the power switch
and cord rewind button. Remove the vent
grate by pushing up on the grooves at the
bottom of the grate.
8. With the vent grate removed, locate the
post-motor foam filter attached to the grate.
Remove the foam filter and clean by hand
washing in warm water. A mild detergent
may be used if desired. Allow the filter to
air dry completely before replacing.
9. Replace the post-motor foam filter in the vent
grate and attach the vent grate to the vacuum.
8
Tip:
For maximum cleaning
performance, check the
filters often and clean or
replace if necessary.
7.
Post-Motor
Filter
WARNING:
Do not operate cleaner
with damp or wet filters or
without all filters in place.
www.bissell.com800.237.7691
Troubleshooting
WARNING:
To reduce the risk of electric shock, turn
power OFF ( ) and disconnect plug
from electrical outlet before performing
maintenance or troubleshooting.
Vacuum cleaner won’t run
Possible causes
Remedies
1. Vacuum cleaner is not plugged in
1. Check electrical plug
2. Power button is not pressed down
2. Press power button down
3. Thermal protector activated
3. Allow cleaner to cool for 30 minutes
Vacuum cleaner won’t pick up or low suction
Possible causes
Remedies
1. Tools, hose and/or telescoping extension wands are blocked
1. Remove each part and check for blockages
2. Filters are dirty
2. Check and clean or replace pre-motor and post-motor filters
3. Dust bag is full
3. Replace with new dust bag
4. Swivel hose not securely attached to suction opening
4. Make sure hose connector is locked into
suction opening
5. Crack or hole in flex hose
5. Check hose and replace if needed
6. Air flow regulator or variable suction power
6. Change to closed or maximum setting
control is set to open or minimum setting
Visible dust escaping from vacuum
Possible causes
Remedies
1. Dust bag is full
1. Replace with new dust bag
2. Filters missing or installed incorrectly
2. Check pre-motor and post-motor filter for correct installation
3. Filters are dirty
3. Check and clean or replace pre-motor and post-motor filters
4. Flex hose is blocked
4. Remove hose and check for blockages
5. Swivel hose not securely attached to suction opening
5. Make sure swivel hose is locked into suction opening
6. Crack or hole in flex hose
6. Check hose and replace if needed
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
Thank you for selecting a BISSELL product.
Please do not return this product to the store.
For any questions or concerns, BISSELL is happy to be of
service. Contact us directly at 1-800-237-7691.
www.bissell.com800.237.7691
9
Replacement parts - BISSELL vacuum
Item
1
2
3
Part No.
213-8425
203-8426
203-8427
1
2
Part Name
Dust Bags (3-pack)
Pre-Motor Filter
Post-Motor Filter
3
Accessories
Item
1
2
3
4
5
1
10
Part No.
Part Name
2
3
203-8428
203-8418
203-7280
203-7273
203-8419
Floor Nozzle
Extension Wands with Tool Caddy
Combination Crevice Tool/Dusting Brush
Upholstery Tool
Hose Assembly
4
5
www.bissell.com800.237.7691
Warranty – BISSELL ZING
®
Bagged Canister Vacuum
This warranty gives you specific legal rights, and you may also have other rights which may vary
from state to state. If you need additional instruction regarding this warranty or have questions
regarding what it may cover, please contact BISSELL Consumer Care by E-mail, telephone, or
regular mail as described below.
Limited One Year Warranty
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product
BISSELL will repair or replace (with new or remanufactured components or products), at BISSELL’s
option, free of charge from the date of purchase by the original purchaser, for one year any
defective or malfunctioning part.
See information below on "If your BISSELL product should require service".
This warranty applies to product used for personal, and not commercial or rental service. This
warranty does not apply to fans or routine maintenance components such as filters, belts, or
brushes. Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair, or any
other use not in accordance with the User's Guide is not covered.
If your BISSELL product should require service:
Contact BISSELL Consumer Care to locate a BISSELL Authorized Service Center in your area.
If you need information about repairs or replacement parts, or if you have questions about
your warranty, contact BISSELL Consumer Care.
Website or E-mail:
www.bissell.com
Use the “Customer Care” tab.
Or Call:
BISSELL Consumer Care
1-800-237-7691
Monday - Friday 8 am - 10 pm ET
Saturday 9 am - 8 pm ET
Sunday 10am - 7pm ET
Or Write:
BISSELL Homecare, Inc.
PO Box 3606
Grand Rapids, MI 49501
ATTN: Consumer Care
BISSELL IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE
ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S LIABILITY WILL NOT EXCEED THE
PURCHASE PRICE OF THE PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR
WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE
LIMITED TO THE ONE YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.
Some states do not allow limitations on how long an implied warranty last so the
above limitation may not apply to you.
www.bissell.com800.237.7691
11
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now!
BISSELL Consumer Care
For information about repairs or replacement parts, or questions about your warranty, call:
BISSELL Consumer Care
1-800-237-7691
Monday - Friday 8 am — 10 pm ET
Saturday 9 am — 8 pm ET
Sunday 10 am — 7pm ET
Or write:
BISSELL Homecare, Inc.
PO Box 3606
Grand Rapids MI 49501
ATTN: Consumer Care
Or visit the BISSELL website - www.bissell.com
When contacting BISSELL, have model number of cleaner available.
Please record your Model Number: ___________________
Please record your Purchase Date: ___________________
NOTE: Please keep your original sales receipt. It
provides proof of purchase date in the event of a
warranty claim. See Warranty on page 11 for details.
12
©2012 BISSELL Homecare, Inc
Grand Rapids, Michigan
All rights reserved. Printed in China
Part Number 110-4608
Rev 7/12
Visit our website at:
www.BISSELL.com
www.bissell.com800.237.7691