Data Sheet
Cisco Model EPC3212 EuroDOCSIS 3.0 8x4 Cable Modem
with Embedded Digital Voice Adapter
®
The Cisco Model EPC3212 EuroDOCSIS 3.0 8x4 Cable Modem with Embedded Digital
Voice Adapter (EPC3212) is a high-speed cable modem with an embedded digital voice
adapter. The EPC3212 provides a faster connection to the Internet by incorporating eight
bonded downstream channels along with four bonded upstream channels. These bonded
channels deliver downstream data rates in excess of 440 Mbps. That’s up to eight times
faster than conventional single-channel EuroDOCSIS™ 2.0 cable modems.
The EPC3212 uses advanced line-interface technology to provide multi-country,
toll-quality, telephone service using existing in-home wiring. The EPC3212 features two
RJ-11 telephone ports for voice and supports 10 REN total, 5 REN phone loading on
each phone line.
Figure 1.
EPC3212 EuroDOCSIS 3.0 8x4 Cable Modem with Embedded Digital Voice Adapter
(image may vary from actual product and specification)
The EPC3212 is designed to meet EuroPacketCable™ 1.5 and EuroDOCSIS 3.0
specifications as well as being backward compatible with EuroDOCSIS 2.0, 1.1, and 1.0
networks. The EPC3212 fully supports the CODECs specified in EuroPacketCable 1.5.
Additional CODECs are available through a software upgrade that includes a high-fidelity
CODEC option for toll-quality plus service. Standard VoIP call signaling is compliant with
EuroPacketCable (MGCP/NCS) specifications. Software upgrades are available to
support Session Initiation Protocol (SIP) call signaling.
© 2010 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Page 1 of 8
Data Sheet
Features
EuroDOCSIS
●
Eight (8) bonded downstream channels with data rates in excess of 440 Mbps
●
Four (4) bonded upstream channels with data rates in excess of 120 Mbps
●
Designed to meet EuroDOCSIS 3.0 specifications as well as backward compatibility with
existing EuroDOCSIS 2.0, 1.1 and 1.0 networks
●
Enhanced packet processing technology to maximize performance
Embedded Digital Voice Adapter
●
Two-line embedded digital voice adapter for wired telephony service
●
Expanded tuning range, 108-1002 MHz
●
Toll-quality, high-compression, and high-fidelity (exceeding toll quality) CODEC options
Connections
●
10/100/1000 BASE-T auto-sensing/auto-MDX Ethernet port
●
USB 2.0 data port
●
Support for up to 64 users (1 USB port user and up to 63 users on user-supplied
Ethernet hubs)
Design and Function
●
Attractive, compact design and versatile orientation to stand vertically, lie flat on the desktop
or shelf, or mount easily on a wall
●
Dual color LEDs on the front-panel provide an informative and easy-to-understand display
that indicates the cable modem real-time operational status
●
Color-coded connectors and cables for easy installation and setup
●
Rugged electronic components for long-term reliability
Management
●
Software upgradeable by network download
●
Remote manageability using SNMP V1/V2 and V3
Software and Documentation
●
CD-ROM containing user guide and USB driver installation software for Microsoft
Windows 7, Windows Vista, Windows XP, and Windows 2000 operating systems
© 2010 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Page 2 of 8
Data Sheet
Figure 2.
EPC3212 Front Panel (image may vary from actual product and specification)
Table 1.
Front Panel Features
Feature
Description
Indicators
POWER, DS, US, ONLINE, LINK, TEL1, TEL2
Color
Black case, black face plate, silver text, green/amber LEDs
Branding
Cisco logo and model number
Figure 3.
EPC3212 Back Panel (image may vary from actual product and specification)
Table 2.
Back Panel Switch and Connections
Feature
Description
POWER
Connects modem to the DC output of the AC power adapter
Connector Color: Black
POWER SWITCH
Switches power to the unit (power switch provided on all units carrying the CE mark)
TELEPHONE 1 and 2
Color: Gray
RJ-11 telephone ports connect to home telephone wiring and to conventional telephones or fax
machines
ETHERNET
RJ-45 Ethernet port connect to the Ethernet port on your PC or your home network
Connector Color: Yellow
USB
USB 2.0 port connects to a USB port on your PC
Connector Color: Blue
REBOOT EMTA
Power cycles the modem
CABLE
F-connector connects to an active cable signal from your service provider
Connector Color: White
© 2010 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Page 3 of 8
Data Sheet
Product Specifications
Table 3.
Product Specifications
Specification
Value
Voice Specifications
Call Signaling Protocol
MGCP/NCS including configurable IPsec encryption.
Configurable to support RFC2833 event signaling
Supports Bell103 detection: Improves alarm panel and Point of Sale (POS) interoperability by
optimizing DSP for Bell103 protocol
Software upgradeable to support Session Initiation Protocol (SIP)
The following SIP standards are supported
● RFC 2617 HTTP Authentication: Basic and Digest Access Authentication
● RFC 2976 The SIP INFO Method
● RFC 3261 SIP: Session Initiation Protocol
● RFC 3262 Reliability of Provisional Responses in Session Initiation Protocol (SIP)
● RFC 3263 Session Initiation Protocol (SIP): Locating SIP Servers
● RFC 3264 An Offer/Answer Model with Session Description Protocol (SDP)
● RFC 3265 Session Initiation Protocol (SIP)-Specific Event Notification
● RFC 3420 Internet Media Type message/sipfrag
● RFC 3428 Session Initiation Protocol (SIP) Extension for Instant Messaging
● RFC 3515 The Session Initiation Protocol (SIP) Refer Method
● RFC 3842 A Message Summary and Message Waiting Indication Event Package for the
Session Initiation Protocol (SIP)
● RFC 3892 The Session Initiation Protocol (SIP) Referred-By Mechanism
● RFC 3903 Session Initiation Protocol (SIP) Extension for Event State Publication
● Draft-ietf-mmusic-sdp-new-24 SDP: Session Description Protocol (Replacement for
RFC 2327)
● Draft-ietf-sipping-cc-transfer-01 Session Initiation Protocol Call Control – Transfer
● Draft-ietf-sip-session-timer-08 The SIP Session Timer
● Draft-ietf-sipping-realtimefax-01 SIP Support for Real-time Fax: Call Flow Examples and
Best Current Practices
● Draft-ietf-mmusic-sdescription-09 Session Description Protocol Security
● Descriptions for Media Streams
● Draft-ietf-sip-replaces-02 The Session Initiation Protocol (SIP) "Replaces" Header
Provisioning Modes
● Full EuroPacketCable secure provisioning
● Kerberos support with NVRAM ticket caching
● Configurable EuroPacketCable-lite (MTA config file provisioning without security)
● Configurable for non-EuroPacketCable (MTA configuration using EuroDOCSIS config file)
CODECs
Standard: G.711, T.38 Fax Relay, iLBC and BV16
Software upgradeable to support other CODEC combinations including:
● G.711 and G.728
● G.711 and G.729
● G.711 and G.729 a/e
● G.711 and BV16 and BV32 (High fidelity – near CD quality)
● G.711 and G.723
● G.711 and G.726
Note: Other codec combinations can be downloaded as required.
CODEC Packetization
Intervals
10, 20, and 30 mS
CODEC Synchronization
CODEC synchronization to UGS time clock allows slip-free end-to-end sync to PSTN clock
(minimizes frame slips that can cause Fax/Analog Modem call failures)
CODEC Encryption
Configurable to support AES-128 encryption or no encryption modes
Hearing Impaired Services
Support
TDD support including detection of V.18 including Annex A
Fax and Analog Modem
support
DSP based Modem/Fax Tone detection and support for Voice Band Data Mode with
auto-CODEC negotiation and auto-control of echo canceller, jitter buffer, and VAD
Jitter Buffer Support
Adaptive dynamically controlled
Latency Control
Configurable min / max jitter buffer size
© 2010 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Page 4 of 8
Data Sheet
Specification
Value
Audio Gain Levels
Independently Configurable Tx and Rx audio gains
Silence Suppression
Configurable VAD with comfort noise generation
Packet Loss Concealment
ANSI T1.521-1999
Call Connection Quality
Monitoring
RTCP, RFC1889, RFC1890, SNMP MIB for last call quality statistics
Dialing Modes
DTMF and configurable pulse dial support
DTMF Relay
RFC2833 including fast (40mS) DTMF Relay for alarm system signaling compatibility
Layer 2 Quality of Service
Layer 3 Quality of Service
Payload Header
Suppression (PHS)
● Full EuroPacketCable secure DQOS with GateID including UGS and UGS/AD
● DQOS Lite support including UGS and UGS/AD
Configurable DiffServe/TOS support for Signaling, RTP, and RTCP flows
● Supported for RTP and RTCP packet flows to reduce per-call network bandwidth.
● Advanced support for Dynamic Payload Header Suppression using Propane Technology.
Management
SNMPv3, SNMPv2, and SNMPv1, Telnet/SSH with configurable user ID and password, internal
log, and external Syslog support
Echo Cancellation
G.168 with extended echo tail support
Call Feature Support
● Caller ID
● Call Waiting with Caller ID
● Cancel Call Waiting
● Call Conferencing (3-way calls)
● Configurable hook flash support
● Distinctive Ringing (Configurable for up to 11 ring patterns per phone line)
● Ring Splash
● Stutter Dial Tone
● Off hook warning tone
● Open Switch Interval support to enhance answering machine compatibility
● Configurable star codes
● Euro/US hook-flash type
● Call transfer
● Message Waiting Indicator
● Warm Line
● Call Forwarding Unconditional
● Call Forwarding on Busy
● Call Forwarding No Answer
● Call return
● Redial Call
● Automatic redial
● Other call features available with compliant CMS or gateway
Telephone Ring Loading
Full 5 REN support on each phone line (10 REN total)
Ring Signal
Configurable balanced ring with configurable DC offset
Max Phone Line Distance
Supports up to 1000 ft of AWG26 wire (0.4mm) on each phone line. Supports operation with
typical in-home telephone wiring
Country-Specific
Telephone Parameters
Supported
United States, Japan, United Kingdom, Germany, France, Belgium, Netherlands, Finland, Italy,
Switzerland, Sweden, Denmark, Brazil, Australia, Poland, Czech Republic, Hungary, Romania,
ETSI 101 909-18
RF Downstream
Frequency Range
108 to 1002 MHz
Tuner
(2) Frequency agile block tuners, 32 MHz bandpass each
Demodulation
8 demodulators, 4 per tuner, each demodulator; 64 QAM or 256 QAM
Maximum Data Rate
8 downstream channels, each 8 MHz channel:
55.62 Mbps for 256 QAM and 41.71 Mbps for 64 QAM
Bandwidth
8 or 6 MHz
Operating Level Range
43 to 73 dBµV for 64 QAM
47 to 77 dBµV for 256 QAM
© 2010 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Page 5 of 8
Data Sheet
Specification
Value
RF Upstream
Frequency Range
5 to 65 MHz
Modulation
QPSK, 8 QAM, 16 QAM, 32 QAM, 64 QAM / ATDMA, 128 QAM / SCDMA
Bandwidth
200 kHz to 6.4 MHz
Maximum Data Rate per
channel
Modulation
Maximum Operating Level
TDMA
SCDMA
Channel
Bandwidth (MHz)
Raw
Data Rate (Mbps)
QPSK
1.6
2.56
16 QAM
1.6
5.12
QPSK
3.2
5.12
16 QAM
3.2
10.24
32 QAM
3.2
12.8
64 QAM
3.2
15.4
16 QAM
6.4
20.5
32 QAM
6.4
25.6
64 QAM
6.4
30.72
Modulation
1 Channel
2 Channels
QPSK
+121 dBμV
+118 dBμV
+115 dBμV
8 QAM
+118 dBμV
+115 dBμV
+112 dBμV
16 QAM
+118 dBμV
+115 dBμV
+112 dBμV
32 QAM
+117 dBμV
+114 dBμV
+111 dBμV
64 QAM
+117 dBμV
+114 dBμV
+111 dBμV
QPSK
+116 dBμV
+113 dBμV
+113 dBμV
8 QAM
+116 dBμV
+113 dBμV
+113 dBμV
16 QAM
+116 dBμV
+113 dBμV
+113 dBμV
32 QAM
+116 dBμV
+113 dBμV
+113 dBμV
64 QAM
+116 dBμV
+113 dBμV
+113 dBμV
128 QAM
+116 dBμV
+113 dBμV
+113 dBμV
3 or 4 Channels
Other
Input Voltage
15 VDC / 1 A
Power Consumption
(Modem Module)
~9.6 Watts
Data Ports
Ethernet 10/100/1000BASE-T (Auto-sensing with Auto-MDIX): RJ-45 Ethernet (1)
USB 2.0: USB Type B (1)
RF
Female “F” type
Impedance
75 ohms
Mechanical
Dimensions (W x D x H)
Not including “F” connector:
(approximate)
17.6 cm x 14.5 cm x 5.0 cm (6.9 in. x 5.7 in. x 1.96 in.)
Weight (approximate)
~0.39 kg (13.7 oz)
Operating Temperature
0˚ to 40˚C (32˚ to 104˚F)
Operating Humidity
0 to 90% RH non-condensing
Storage Temperature
-20˚ to 60˚C (-4˚ to 140˚F)
Standards and Approvals
Designed to Comply with
the Following Standards
EuroPacketCable 1.5, 1.0
Regulatory and Safety
Approvals
As required per country where the EPC3212 will be used
EuroDOCSIS 3.0, 2.0, 1.1, 1.0
© 2010 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Page 6 of 8
Data Sheet
Ordering Information
Table 4.
Ordering Information
Description
Part Number
5-65/108-1002 MHz diplex filter
EPC3212 EuroDOCSIS 3.0 Cable Modem with Embedded Digital Voice Adapter. Includes:
● USB 2.0 port
4027676
● 230 VAC / 50-60 Hz, 15 VDC/1 A, wall-mount linear switching power supply, Europe
● Ethernet cable
● USB cable
● CD-ROM containing user guides and USB driver
Europe
EPC3212 EuroDOCSIS 3.0 Cable Modem with Embedded Digital Voice Adapter. Includes:
● USB 2.0 port
4035138
● 230 VAC / 50-60 Hz, 15 VDC/1 A, wall-mount linear switching power supply, Europe
● Ethernet cable
● No USB cable
● Two (2) telephone cables
● CD-ROM containing user guides and USB driver
Europe (Customer-specific configuration)
EPC3212 EuroDOCSIS 3.0 Cable Modem with Embedded Digital Voice Adapter. Includes:
● USB 2.0 port
4038907
● 230 VAC / 50-60 Hz, 15 VDC/1 A, wall-mount linear switching power supply, Europe
● Ethernet cable
● USB cable
● CD-ROM containing user guides and USB driver
Europe (Customer-specific configuration)
EPC3212 EuroDOCSIS 3.0 Cable Modem with Embedded Digital Voice Adapter. Includes:
● USB 2.0 port
4039646
● 230 VAC / 50-60 Hz, 15 VDC/1 A, wall-mount linear switching power supply, Europe
● Ethernet cable
● USB cable
● CD-ROM containing user guides and USB driver
Europe (Customer-specific configuration)
EPC3212 EuroDOCSIS 3.0 Cable Modem with Embedded Digital Voice Adapter. Includes:
● USB 2.0 port
4038906
● 230 VAC / 50-60 Hz, 15 VDC/1 A, wall-mount linear switching power supply, Europe
● Ethernet cable
● USB cable
● CD-ROM containing user guides and USB driver
Europe (Customer-specific configuration)
EPC3212 EuroDOCSIS 3.0 Cable Modem with Embedded Digital Voice Adapter. Includes:
● USB 2.0 port
4033407
● 240 VAC / 50-60 Hz, 15 VDC/1 A, wall-mount linear switching power supply, Australia
● Ethernet cable
● USB cable
● CD-ROM containing user guides and USB driver
Australia (Customer-specific configuration)
© 2010 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Page 7 of 8
Data Sheet
Replacement Components
Table 5.
Replacement Components
Description
Part Number
Power supply - Class 2 Linear Switching
230 VAC/50-60 Hz, 15 VDC/1 A, wall-mount linear switching power supply, Europe
4015455
240 VAC/50-60 Hz, 15 VDC/1 A, wall-mount linear switching power supply, Australia
4020503
Power supply - Class 2 Switching Regulated
100-240 VAC / 50-60 Hz, 15 VDC / 1.5 A Wall-mount switching power supply, UK
4034527
Data Cable
Ethernet cable, 1.2 meters
740580
Ethernet cable, 2.0 meters
4018790
USB cable, 1.0 meter
740579
Telephone Cable
TAE adapter
4025299
CD-ROM
CD-ROM with user guides
4029648
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and
other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks. EuroDOCSIS
and EuroPacketCable are trademarks of Cable Television Laboratories, Inc.
Other third party trademarks mentioned are the property of their respective owners.
The use of the word partner does not imply a partnership relationship between Cisco and any other company
(1009R).
Specifications and product availability are subject to change without notice.
 2009-2010 Cisco and/or its affiliates. All rights reserved.
Cisco Systems, Inc.
800 722-2009 or 678 277-1120
www.cisco.com
© 2010 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Part Number 7016884 Rev B
November 2010
Page 8 of 8