Data Sheet
Cisco 827-4V ADSL Router
Voice-Enabled Business-Class ADSL Access
through the Power of Cisco IOS ® Technology
The Cisco 827-4V business-class ADSL routers provide business-class functionality for
small businesses, small remote offices and corporate teleworkers through the power of
Cisco IOS technology. It enables service providers and resellers to increase service
revenue by supporting features for business-class security, integrated toll-quality voice/
data, differentiated classes of service, and managed network access. These value-added
features, along with the manageability and proven reliability of Cisco IOS technology,
provide the mission-critical networking that businesses require.
The Cisco 827-4V router is a member of the
Value-Added Services
award-winning Cisco 800 series. With the
winning Cisco 800 series. With the software
The Cisco 827-4V router is ideal for up to 20
users in a small business, remote offices or as
an enterprise telecommuting solution,
supporting scalable:
upgradeable platform of the Cisco 827-4V
• Business-class security
software upgradeable platform of the Cisco
827-4V router is a memeber of the award-
router, service providers and resellers can
increase revenue by offering DSL services
today and provide value-added services as
customer technology needs grow. (See Figure 1.)
• Intranet toll-quality voice
• Differentiated classes of service
• Reliability and manageability using Cisco
IOS Software
Reduced Cost of Operations
Figure 1:
Cisco 827-4V ADSL
Router
Because the Cisco 827-4V router is based on
Cisco IOS technology, service providers and
resellers can take advantage of their training
and investments in Cisco IOS Software to
reduce their overall costs of doing business.
With key management and troubleshooting
features, service providers and resellers can
cost-effectively deploy and manage the Cisco
827-4V router at the business customers’
premise, thanks to the following advantages:
• Cisco IOS manageability, including
interactive diagnostics/debug features
• Familiar Cisco IOS command-line
interface (CLI)
• Proven reliability
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Figure 1:
The Cisco 827-4V business-class ADSL router is ideal for up to 20 users in a small business or as an enterprise telecommuting solution to provide
secure and reliable access to the Internet or corporate offices.
Internet
Firewall & VPN
Small
business
Firewall
Corporate
Telecommuter
Benefits of Cisco 827-4V Business-Class ADSL Router
Business Class Security for Internet and VPN Access
To take advantage of unprecedented opportunities offered by Internet-based communications and commerce, private
information must remain secure. Cisco IOS software provides many features to enable network security and the
Cisco 827-4V router offers a stateful inspection firewall. It denies or permits WAN traffic based on a session’s state,
so requests from users behind the firewall can be received, while preventing unauthorized access. It also provides
basic security features such as standard and extended access control lists (ACLs); Lock and Key (dynamic ACLs);
router and route authentication, generic routing encapsulation (GRE) tunneling; and Network Address Translation.
These perimeter security features control traffic entry and exit between private networks, intranets, extranets, and
the Internet.
Beyond Firewall security the Cisco 827-4V router also supports optional data encryption for Virtual Private Networks.
VPNs allow secure communications over a public infrastructure such as the Internet. While a firewall provides
perimeter network security for a given location, VPNs protect data when sent from one site to another, such as a
branch office to corporate headquarters. VPNs use data encryption and secure tunnels to protect the integrity of data
traveling over these public connections. The Cisco 827-4V router supports IPSec 3DES encryption, which provides
the most secure form of data encryption, and prevents hackers from gaining access to corporate information.
To simplify the set up of VPNs at remote locations the Cisco 827-4V router supports Cisco Easy VPN. The Cisco
Easy VPN Remote feature allows a Cisco router with a static or dynamic IP address to automatically establish and
maintain a VPN tunnel to a Cisco Easy VPN Server or concentrator. This allows the same ease of configuration and
ongoing policy management of VPNs that VPN software clients provide. This cost effective solution is ideal for
remote offices with little IT support, or large CPE deployments where it is impractical to individually configure
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multiple devices. For remote offices or teleworkers, the Cisco Easy VPN Remote feature can be configured with the
Cisco Router Web Set Up tool (CRWS), a Web-based GUI. This makes VPN configuration as easy as entering a
password, increasing productivity and decreasing support costs.
Intranet Toll-Quality Voice
The Cisco 827-4V router, with four voice ports, is an H.323 standards-based voice-over-IP (VoIP) gateway today.
The Cisco 827-4V router supports standards-based H.323 with Registration, Admission, and Status (RAS) protocol
support, providing gateway-to-gatekeeper functionality. The gatekeeper maps destination phone numbers to IP
addresses. (See Figure 2.)
The key advantages of the Cisco 827-4V router intranet toll-quality voice capability include the following:
Support for New World Services
The Cisco 827-4V router enables service providers to offer small business and enterprise telecommuters additional
voice services by using their existing copper infrastructures. By taking advantage of DSL high-speed access, service
providers can provide integrated, multi-line voice services over a single pair of copper wires. This enables service
providers to offer new voice and data services without incurring the cost of a truck roll or expensive product forklift
upgrade.
Award-Winning Toll-Quality Voice Technology
The Cisco 827-4V router employs the award-winning toll-quality voice technology used in the Cisco AS5300 VoIP
Access Server Gateway.
This award-winning technology is an integral part of Cisco IOS Software and is available on a range of different
products, from the service provider trunking gateways to customer premises equipment (CPE) such as the Cisco
827-4V router—all with the same, best-of-breed voice quality.
The Cisco 827-4V router enables multilayer prioritization of traffic, supporting ATM, Point-to-Point Protocol (PPP),
and IP functionality. This product supports optimized voice compression at the application level with powerful
digital signal processors (DSPs) and a full range of codecs to offer high-quality derived voice lines, thereby minimizing
the use of bandwidth.
Standards-Based Voice Technology
The voice functionality of the Cisco 827-4V rouer , which is based on H.323 standards, enables third parties to
develop applications to a standard protocol, resulting in an ecosystem of compatible voice applications such as
enhanced call control via gatekeepers, service billing, and network management. Such an ecosystem provides a
complete solution for rapid deployment of intranet voice services for small business and enterprise teleworkers.
Voice Applications
The Cisco 827-4V router enables service providers and resellers to increase revenue with new voice services, including
intranet toll-quality voice, private branch exchange (PBX) extension, and additional phone lines over a single pair of
copper wires.
• Intranet Toll-Quality Voice
• PBX Extension
• Additional Phone Lines
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Figure 2:
The Cisco 827-4V router, which supports VoIP (and voice over ATM VoATM, allows service providers to offer multiple lines of toll-quality voice
service with high-speed data access over a single pair of copper wires.
H.323 VoIP Sample Infrastructure
Branch Office
Voice Gateway
Cisco 1750, 2600, 3600
Gatekeeper
Corporate Gateway
to PBX
Cisco 3600
H.323 RAS
DSLAM
PSTN
IP/ATM Network
Small Office
Voice Gateway
Cisco 827-4V
Differentiated Classes of Service
The Cisco 827-4V business-class ADSL router enables service providers to increase revenue by building differentiated
service options based on premium, standard, or best-effort service classes.
It employs quality-of-service (QoS) features such as application-aware networking with IP QoS features and traffic
management with ATM QoS features. This enables the router to expedite the handling of mission-critical or delay
sensitive applications, such as enterprise resource planning (ERP) or videoconferencing while sharing network
resources with lower-priority applications such as Web surfing.
Application-Aware Networking with IP QoS
Using low latency queuing (often called LLQ or Priority Queuing Class-Based Weighted Fair Queuing [PQCBWFQ]),
the Cisco 827-4V router enables service providers and resellers to guarantee or differentiate bandwidth based on a
specific application or a specific user. For example, the order entry department traffic can be given priority over the
marketing department traffic. The ability of the Cisco 827-4V router to restrict the bandwidth of certain applications
or users allows service providers and resellers to manage traffic on the basis of application or user requirements.
Resource Reservation Protocol (RSVP) provides QoS admission control, resource reservation requests, and feedback
to allow end-to-end bandwidth reservation and management.
Traffic Management Using ATM QoS
In addition to IP QoS features, the Cisco 827-4V router provides ATM QoS features that enable service providers to
manage their core ATM network infrastructures to deliver scalable, cost-effective services with QoS guarantees to
their customers. Per-virtual-circuit traffic shaping and queuing allow further optimization of the existing bandwidth
between customers and various services.
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Using the following features, service providers can offer true QoS and cater to applications with special requirements:
• Per-virtual-circuit queuing (ATM QoS)
• Traffic management (ATM QoS)
• Low latency queuing (IP QoS)
• PPP fragmentation and interleaving (PPP QoS)
• Policy-based routing (IP QoS)
• Weighed Random Early Detection (IP QoS)
Managed Network Services with Cisco IOS Software
Service providers can offer small business and enterprise telecommuters managed network or Internet access with the
Cisco 827-4V router, providing service level agreement (SLAs) and response time. SLAs can be critical requirement
in serving the business market that is accustomed to uninterrupted service with traditional WAN services such as T1
lines or Frame Relay. When deploying business services with multiple Cisco 827-4V routers, service providers can
use tools to provision and monitor these services. The Cisco 827-4V rouer supports the SA Agent feature in Cisco
IOS Software that enables the monitoring of SLAs all the way to the customer site. Additionally, in deploying VPNs
with multiple Cisco 827-4V routers, service providers can use the Cisco VPN Solutions Center software or Cisco
AVVID partner software and services to set up and manage VPN and Firewall connections between customer sites.
Reduced Cost of Operations
Cisco IOS Software Manageability
The Cisco 827-4V router incorporates the same Cisco IOS technologies used by service providers and enterprises,
allowing service providers and resellers to use existing knowledge of Cisco IOS Software to reduce training costs
when configuring, installing, and deploying Cisco 827-4V ADSL routers. Additionally, Cisco IOS Software provides
many debug features that allow a service provider to remotely diagnose network problems. The Cisco 827-4V routers
support centralized administration and management via Simple Network Management Protocol (SNMP), HTTP, or
Telnet, or local management through the router console port. The world-class support offered by the Cisco Technical
Assistance Center (TAC) provides unparalleled support services.
Easy to Set Up
The Cisco 827-4V router includes the Cisco Router Web Set Up tool, a Web-based configuration tool for simplified
installation and setup. To configure the product, users simply point a Web browser to the IP address of the router
and follow a few simple steps. This allows the Cisco 827-4V router to be readily installed by non-technical personnel
or end users. The setup tool allows a user to enable security, such as packet filtering, as well as the Cisco IOS Software
Firewall Feature Set.
Additionally, Cisco offers at no additional cost, Cisco Configuration Express for direct purchase partners which
allows Cisco to ship pre-configurated routers to end users. Service Providers, System Integrators and Enterprise can
utilize Configuration Express to save on the cost of deployment logistics and warehousing of products. Cisco
Configuration Express also enables true plug and play deployments of Cisco 827-4V routers without the need for
any configuration tools through custom loaded configurations.
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Proven Reliability
Because Cisco 800 series routers are based on the same proven Cisco IOS technology used on 80 percent of the
Internet and because Cisco IOS Software is the industry-standard application for mission-critical enterprise
networks, small business and enterprise telecommuters can depend on them day after day, year after year.
Figure 3:
Cisco Router Web Set Up tool (CRWS)
Table 1 Key Product Features and Benefits
Key Feature
Benefit
Multiuser Access
NAT/PAT
• Creates multiple private IP addresses from a single valid public IP address
• Allows multiple users to share a single broadband connection
PPPoE
• PPP over Ethernet encapsulation ensures compatibility with Service Providers
network requirements
Business-Class Security
Cisco IOS Firewall Feature Set
• Offers internal users, per-application dynamic access control (stateful
inspection) for all traffic across perimeters
• Defends and protects router resources against denial-of-services attacks
• Checks packet headers, dropping suspicious packets
• Protects against unidentified, malicious Java applets
• Details transactions from reporting on a per-application, per-feature basis
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Table 1 Key Product Features and Benefits (Continued)
Key Feature
Benefit
IPSec DES and 3DES Encryption
• Ensure confidential data integrity and authenticity of origin by using
standards-based encryption
• Provide encryption for all users on the LAN without configuring individual PCs
• Encryption available on a single WAN devices allows users to access IP aware
devices such as print servers, IP phones, etc, where as encryption initiated
with PC software clients prevents access to those devices
Cisco Easy VPN Remote
• Easy deployment and maintenance of VPN connections with auto-IPSec
tunnel initiation and pushed policy acceptance
Multiuser IPSec Pass-through
• Allows IPSec tunnels to pass through the router when VPN PC Software
clients are required
• Support for PPTP tunnels, encrypted or unencrypted, initiated at the PC
PAP, CHAP, and ACLs
• Protects network from unauthorized access
Route and Router
• Accepts routing table updates from only known routers, ensuring that no
corrupt information from unknown sources is received
NAT/PAT
• Hides internal IP address from external networks
• Prevents certain denial-of-service attacks from outside networks on internal
hosts
Integrated Toll-Quality Voice/Data
Four Analog Telephone (FXS)
Interfaces
• Provides toll-quality, award-winning derived VoIP; software-upgradable to
VoATM/AAL2 (Q3 CY’01)
Standards-Based H.323 (H.225)
Signaling
• Allows an ecosystem of third-party vendors to develop applications for a
complete solution; allows rapid low-cost deployment of VoIP
DSPs and Voice-Compression
Codecs G.711, G.729, G.723.1
• Provides hardware-based compressed voice to fit significantly more voice
lines over a single copper-pair without breaking the end-to-end delay budget
Differentiated Classes of Service
IP QoS LLQ, Weighted Random
Early Detection
• Ensures consistent response times for multiple applications by intelligently
allocating bandwidth
• Allows for classification of applications and gives the most important
applications priority use of the WAN line
• Provides congestion avoidance by telling certain TCP sessions depending on
priority to throttle down
• Provides QoS admission control and end-to-end management of bandwidth
reservation and allocation
ATM Traffic UBR, VBRnrt, VBRrt,
and CBR with per-VC Queuing
and Traffic Shaping
• Ensures QoS guarantees for real-time traffic, with ability to send traffic over
the appropriate virtual circuit to provide ATM level shaping and ensure that no
head-of-line blocking can happen between circuits of different or equal traffic
classes
Choice of Encapsulation (PPP
over ATM, PPP over Ethernet and
RFC 1483 (RFC 2684)
• Ensures compatibility with existing network
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Table 1 Key Product Features and Benefits (Continued)
Key Feature
Benefit
SLA Support
Cisco IOS SA Agent
• Provides a way to measure statistics used in analyzing Service Level
Agreements (SLAs)
Lower Cost of Operations
Cisco IOS Interactive Debug
Features
• Allows service providers or system administrators to remotely or locally
diagnose network problems in detail (for example, via Telnet into the router)
Cisco IOS CLI
• Allows customers to use existing knowledge of Cisco IOS CLI for easier
installation and manageability without additional training
Installation and Management
Cisco IOS Software Management
• Enables remote management and monitoring via SNMP, Telnet, or HTTP and
local management via console port
Cisco IOS Software CLI
• Allows customers to use existing knowledge of Cisco IOS Software CLI for
easier installation and manageability without additional training
Cisco IOS Software Technology
• Offers technology that is used throughout the backbone of the Internet and in
most enterprise networks
Cisco Router Web Setup tool
(CRWS)
• Allows non-technical users to complete installation by simply by pointing a
browser at the router and providing user information
Supported by Cisco VPN Solution
Center and Cisco Secure Policy
Manager
• Security management tools that allow for scalable deployments of security
policies
Secure Shell (SSH) Protocol
• Provides a secure, encrypted connection to a router for proving secure telnet
functionality
NAT/PAT
• Lets businesses and service providers conserve valuable IP address space
• Reduces time and costs by reducing IP address management
Cisco IOS Easy IP
• Enables true mobility-client IP addresses to be transparently configured via
the Cisco IOS Dynamic Host Configuration Protocol (DHCP) server each time a
client powers up
Color coded Ports and cables and
Quick-Start Reference Guide
• Help users make proper connections
• Provide easy-to follow installation
SNMP
• Enables remote management and monitoring via SNMP, Telnet, or HTTP as
well as local management via console port
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Table 2 Model Matrix
Hardware Specifications
Cisco 827-4V
Processor
MPC 855T RISC
Processor Speed
50 MHz
Default
DRAM1
Memory
Maximum DRAM Memory
Default
Flash2
Memory
Maximum Flash Memory
Analog Telephone
Ports3
32 MB
32 MB
8 MB
8 MB
4
REN
5 REN/port
Ethernet
10 Mbps
Console
RJ-45
LEDs
11
Support for Kensington-Style Physical Lock
Yes
Stackable
Yes
Crossover Hub Switch
Yes
Power Supply
Universal 100 - 240 VAC
1. DRAM must be obtained from Cisco Systems
2. Additional Flash memory is Intel “Mini-card” technology
3. Supports VoATM
Table 3 Memory Requirements and Software Feature Sets of Cisco 827-4V
Cisco IOS® Feature Sets
Requirements
Flash
DRAM
IP
8 MB
16 MB
IP Firewall
8 MB
16 MB
IP Plus
8 MB
16 MB
IP/IPX Firewall Plus IPSec 3DES
8 MB
24 MB
IP/ Voice
8 MB
24 MB
IP Firewall Voice Plus IPSec 3DES
8 MB
24 MB
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Table 4 Cisco 827-4V Software Feature Set
Protocols and Features
Supported by Cisco 827-4V
Software Feature Sets
—Basic Protocols/Features
IP Voice
IP Voice Plus
IP Voice FW
IP Firewall
Plus IPSec
3DES
IP Plus Voice
Firewall IPSec
3DES
Transparent Bridging
X
X
X
X
X
IP
X
X
X
X
X
IPX
–
–
–
X
–
IP Enhanced IGRP
–
X
X
X
X
IP-Policy Routing (also listed in
QoS)
X
X
X
X
X
RIP, RIPv2
X
X
X
X
X
IP Multicast (relay only)
X
X
X
X
X
Route and Router
Authentication
–
X
X
X
X
PAP, CHAP, Local Password
X
X
X
X
X
GRE Tunneling
–
X
X
X
X
IP (and IPX when applicable)
Basic and Extended Access
Lists
X
X
X
X
X
Stateful Firewall
–
X
X
X
X
Context-Based Access Control
Lists
–
–
X
X
X
Java Blocking
–
–
X
X
X
Denial-of-Service Detection
–
–
X
X
X
Easy VPN Remote
–
–
X
X
X
Multiuser IPSec Pass-through
(TCP and Un-encapsulated)
X
X
X
X
X
Real-Time Alerts
–
–
X
X
X
IPSec 56 Bit Encryption
–
–
–
X
X
IPSec 3DES Encryption
–
–
–
X
X
Routing/Bridging
Routing Protocols
Business-Class Security
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Table 4 Cisco 827-4V Software Feature Set (Continued)
Protocols and Features
Supported by Cisco 827-4V
Software Feature Sets
—Basic Protocols/Features
IP Voice
IP Voice Plus
IP Voice FW
IP Firewall
Plus IPSec
3DES
IP Plus Voice
Firewall IPSec
3DES
Weighted Random Early
Detection
X
X
X
X
X
CBR, VBRrt, VBRnrt, UBR Traffic
Classes
X
X
X
X
X
Per-VC Shaping
X
X
X
X
X
Per-VC Queuing
X
X
X
X
X
IP Policy Routing
X
X
X
X
X
X
X
X
X
X
Cisco Router Web Set Up tool
(CRWS)
X
X
X
X
X
Easy IP Phase I and II
X
X
X
X
X
SNMP, Telnet, Console Port
X
X
X
X
X
Syslog
–
X
–
X
X
SNTP
X
X
X
X
X
CiscoView
X
X
X
X
X
TACACS+ (also a security
feature)
X
X
–
X
X
TFTP Client and Server
X
X
X
X
X
SA Agent
–
X
X
X
X
NAT Many to One (PAT)
X
X
X
X
X
NAT Many to Many (Multi-NAT)
X
X
X
X
X
IPCP Address Negotiation
X
X
X
X
X
DHCP Client Address
Negotiation
X
X
X
X
X
Business-Class Quality of Service
Bandwidth Optimization
STAC Compression
Ease of Use and Deployment
Management
Address Conservation
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Table 4 Cisco 827-4V Software Feature Set (Continued)
Protocols and Features
Supported by Cisco 827-4V
Software Feature Sets
—Basic Protocols/Features
IP Voice
IP Voice Plus
IP Voice FW
IP Firewall
Plus IPSec
3DES
IP Plus Voice
Firewall IPSec
3DES
Voice Features (Cisco 827-4V only)
VoIP H.323
X
X
X
–
X
RAS Gatekeeper
Communications Protocol
X
X
X
–
X
G.711, G.729, G.723.1 Codecs
with High-Performance
DSP Support
X
X
X
–
X
Loop-Start Key-System or
Direct Phone Support
X
X
X
–
X
Transparent Bridging
X
X
X
X
X
IP
X
X
X
X
X
IPX
–
–
–
X
–
IP Enhanced IGRP
–
X
X
X
X
IP-Policy Routing (also listed in
QoS)
X
X
X
X
X
Routing/Bridging
Routing Protocols
Note: Ordinary circuit-switched telephone service can be supported on the same copper pair as ADSL by using
micro filters or Plain Old Telephone Service (POTS) splitter connected between the line and phones, fax machines,
or modems, to provide filtering of the high-frequency ADSL signal to avoid interference between the voice and the
ADSL service.
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Regulatory and Standards Compliance
Environmental Operating Ranges
The Cisco 827-4V business-class ADSL routers are
available for worldwide deployment.
• Nonoperating temperature: –4 to 149˚ F (–20 to 65˚
C)
Safety
• Nonoperating humidity: 5 to 95%, relative humidity
(noncondensing)
• UL 1950/ CSA 950-95, Third Edition
• Nonoperating altitude: 0 to 15,000 ft (0 to 4570m)
• IEC 950: Second Edition with Amendments 1, 2, 3,
and 4
• Operating temperature: 32 to 104˚ F (0 to 40˚ C)
• EN60950:1992 with Amendments 1, 2, 3, and 4
• Operating humidity: 10 to 85%, relative humidity
(noncondensing)
• CSO3, Canadian Telecom requirements
• Nonoperating altitude: 0 to 10,000 ft (0 to 3000m)
• AS/NZS 3260: 1996 with Amendments 1, 2, 3, and 4
• ETSI 300-047
Router Power
• TS 001 with Amendment 1
• AC input voltage: 100 to 250 VAC, 50 to 60 Hz
• EMI
• Power consumption: 6 to 23W (idle-maximum
consumption)
• AS/NRZ 3548:1992 Class B
• CFR 47 Part 15 Class B
• Power supply rating: 29W
• EN60555-2 Class B
Telephone Port Power
• EN55022 Class B
• Voltages: –24V and –71V
• VCCI Class II
• ICES-003, Issue 2, Class B, April 1997S
• IEC 1000-3-2
Pinout ADSL Port
• Tip and Ring: Pins 3 and 4
Immunity
• IEC 1000-4-2 (EN61000-4-2)
• IEC 1000-4-3 (ENV50140)
• IEC 1000-4-4 (EN61000-4-4)
ADSL Specifications
Alcatel DynaMiTe ADSL Chipset
• T1.413
ANSI ADSL DMT issue 2
• G.992.1 ITU G.DMT support
• G.992.2 ITU G.Lite support
• G.992.3 ITU G.hs ADSL type negotiation
The chipset does not provide interoperability with
carrierless amplitude modulation/phase modulation
(CAP)-based ADSL lines.
Physical Specifications
Dimensions and Weight Specifications
• Dimensions (H x W x D): 2.0 x 9.7 x 8.5 in. (5.1 x
24.6 x 21.6 cm)
• Weight: 1.5 lb (0.67/0.68 kg)
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Corporate Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 526-4100
European Headquarters
Cisco Systems Europe
11 Rue Camille Desmoulins
92782 Issy-les-Moulineaux
Cedex 9
France
www-europe.cisco.com
Tel: 33 1 58 04 60 00
Fax: 33 1 58 04 61 00
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
www.cisco.com
Tel: 408 526-7660
Fax: 408 527-0883
Asia Pacific Headquarters
Cisco Systems, Inc.
Capital Tower
168 Robinson Road
#22-01 to #29-01
Singapore 068912
www.cisco.com
Tel: +65 317 7777
Fax: +65 317 7799
Cisco Systems has more than 200 offices in the following countries and regions. Addresses, phone numbers, and fax numbers are listed on the
C i s c o We b s i t e a t w w w. c i s c o . c o m / g o / o f fi c e s
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