TSE 1283
TSE 1283 X
Refrigerator
Please read this manual first!
Dear Customer,
We hope that your product, which has been produced in modern plants and
checked under the most meticulous quality control procedures, will provide you
an effective service.
For this, we recommend you to carefully read the entire manual of your product
before using it and keep it at hand for future references.
This manual
• Will help you use your appliance in a fast and safe way.
• Read the manual before installing and operating your product.
• Follow the instructions, especially those for safety.
• Keep the manual in an easily accessible place as you may need it later.
• Besides, read also the other documents provided with your product.
Please note that this manual may be valid for other models as well.
Symbols and their descriptions
This instruction manual contains the following symbols:
C
Important information or useful usage tips.
A
Warning against dangerous conditions for life and property.
B
Warning against electric voltage.
Recycling
This product is supplied with the selective sorting symbol for waste electrical
and electronic equipment (WEEE).
This means that this product must be handled pursuant to European Directive
2002/96/EC in order to be recycled or dismantled to minimise its impact on
the environment. For further information, please contact your local or regional
authorities.
Electronic products not included in the selective sorting process are potentially
dangerous for the environment and human health due to the presence of
hazardous substances.
www.beko.com
This product was manufactured using the latest technology in environmentally friendly conditions.
CONTENTS
1 Your refrigerator 3
2 Important Safety
Warnings
4
4 Preparation
5 Using your refrigerator16
Intended use...................................4
For products with a water dispenser;.6
Child safety......................................6
HCA Warning..................................6
Things to be done for energy saving.6
3 Installation
15
8
Points to be considered when retransporting your refrigerator...........8
Before operating your refrigerator....8
Electric connection..........................8
Disposing of the packaging.............9
Disposing of your old refrigerator.....9
Replacing the interior light bulb . ...10
Adjusting the legs..........................11
Installation (Under the counter).....11
Reversing the doors......................13
Freezing.........................................16
Freezing food.................................16
Making ice cubes..........................17
Storing frozen food........................17
Defrosting of the appliance............17
Cooling..........................................18
Food storage.................................18
Defrosting of the appliance............18
6 Maintenance and
cleaning
19
Protection of plastic surfaces . ......19
7 Recommended solutions
for the problems
20
8 Beko Customer Care 23
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1 Your refrigerator
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1
8
2
10
3
9
3
4
5
6
12
11
7
1-a.) Freezing compartment & ice tray
(for
models)
b.) Frozen food compartment & ice
tray (for
models)
2-Interior light & Thermostat control
3-Movable shelves
4-Defrost water collection channel Drain tube
5-Crisper cover
6-Crisper
7-Adjustable front feet
8-Dairy compartment
9-Door shelves
10-Egg tray
11-Bottle shelf
12-Bottle gripper
13-Top trim
C Figures that take place in this instruction manual are schematic and may
not correspond exactly with your product. If the subject parts are not included
in the product you have purchased, then it is valid for other models.
3
EN
2 Important Safety Warnings
Please review the following
information. Failure to observe this
information may cause injuries or
material damage. Otherwise, all
warranty and reliability commitments
will become invalid.
Intended use
This product is intended to be used
– indoors and in closed areas such as
homes;
– in closed working environments such
as stores and offices;
– in closed accommodation areas
such as farm houses, hotels,with
retirement homes.
• This product should not be used
outdoors.
General safety
• When you want to dispose/scrap the
product, we recommend you consult
the authorized service agent in order
to learn the required information and
authorized bodies.
• Consult your authorized service agent
for all your questions and problems
related to the refrigerator. Do not
intervene or let someone intervene to
the refrigerator without notifying the
authorised services.
• For products with a freezer
compartment; Caution, eating of ice
cream or ice cubes immediately after
removing from freezer may cause
discomfort due to the extreme cold.
• For products with a freezer
compartment; Do not put bottled and
canned liquid beverages in the freezer
compartment. Otherwise, these may
burst.
4
• Do not touch frozen food by hand;
they may stick to your hand.
• Unplug your refrigerator before
cleaning or defrosting.
• Pressure or spray cleaning materials
should never be used in cleaning
and defrosting processes of your
refrigerator. In such cases, the
solution may get in contact with the
electrical parts and cause short circuit
or electric shock.
• Never use the parts on your
refrigerator such as the door as a
means of support or step.
• Do not use electrical devices inside
the refrigerator.
• Do not drill or cut the refrigerator as
you may release the refrigerant gas.
This may cause irritation to the skin or
injury to the eye.
.• Do not cover or block the ventilation
holes on your refrigerator with any
material.
• Electrical devices must be repaired
by only authorised persons. Repairs
performed by incompetent persons
create a risk for the user.
• In case of any failure or during
a maintenance or repair work,
disconnect your refrigerator’s mains
supply by either turning off the
relevant fuse or unplugging your
appliance.
• Do not pull by the cable when pulling
the plug out of the wall socket.
• Place the beverage with higher proofs
tightly closed and vertically.
• Never store spray cans containing
flammable and explosive substances
in the refrigerator.
• Do not use mechanical devices
or other means to accelerate the
EN
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defrosting process, other than those
recommended by the manufacturer.
Do not operate a damaged
refrigerator. Consult with the service
agent if you have any concerns.
Electrical safety of your refrigerator
shall be guaranteed only if the earth
system in your house complies with
standards.
Exposing the product to rain, snow,
sun and wind is dangerous with
respect to electrical safety.
Contact your authorised service
agent in the event of damage caused
to your power cable.
Please contact an authorised
electrician in the event of power cord
damage.
Never plug the refrigerator into
the wall outlet during installation.
Otherwise, risk of death or serious
injury may arise.
This refrigerator is intended for only
storing food items. It must not be
used for any other purpose.
Label of technical specifications is
located on the left wall inside the
refrigerator.
Never connect your refrigerator to
electricity-saving systems; they may
damage the refrigerator.
If there is a blue light on the
refrigerator, do not look at the blue
light with optical tools.
For manually controlled refrigerators,
wait for at least 5 minutes to start the
refrigerator after power failure.
This operation manual should be
handed in to the new owner of the
product when it is given to others.
Avoid causing damage on power
cable when transporting the
refrigerator. Bending cable may cause
5
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•
•
•
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fire. Never place heavy objects on
power cable. Do not touch the plug
with wet hands when plugging the
product.
Do not plug the refrigerator if the wall
outlet is loose.
Water should not be sprayed directly
on inner or outer parts of the product
for safety purposes.
Do not spray substances containing
inflammable gases such as propane
gas near the refrigerator to avoid fire
and explosion risk.
Never place containers filled with
water on top of the refrigerator,
otherwise this may cause electric
shock or fire.
Do not overload your refrigerator
with excessive amounts of food.
If overloaded, the food items may
fall down hurt you and damage
refrigerator when you open the door.
Never place objects on top of the
refrigerator; otherwise, these objects
may fall down when you open or
close the refrigerator’s door.
• As they require a precise temperature,
vaccines, heat-sensitive medicine
scientific materials etc. should not be
kept in the refrigerator.
• If not to be used for a long time,
refrigerator should be unplugged. •
EN
The plug’s tip should be regularly
cleaned; otherwise, it may cause fire.
• Refrigerator may move if adjustable
legs are not properly secured on the
floor. Properly securing adjustable
legs on the floor can prevent the
refrigerator to move.
• When carrying the refrigerator, do not
hold it from door handle. Otherwise, it
may snap or break.
• When you have to place your product
next to another refrigerator or freezer,
the distance between devices should
be at least 8cm. Otherwise, adjacent
side walls may be humidified.
For products with a water
dispenser;
For a mains connected system the
minimum pressure should be 100
kpa and the maximum pressure
should not exceed 800 kpa.
• Use filtered water only.
fire sources that can cause the
product catch a fire and ventilate the
room in which the unit is placed.
Things to be done for energy
saving
• Do not leave the doors of your
refrigerator open for a long time.
• Do not put hot food or drinks in your
refrigerator.
• Do not overload your refrigerator in
a way that will prevent or restrict air
circulation inside the cabinet.
• Do not install your refrigerator
under direct sunlight or near heat
emitting appliances such as ovens,
dishwashers or radiators.
• Pay attention to keep your food in
closed containers.
Child safety
• If the door has a lock, the key should
be kept away from reach of children.
• Children must be supervised to
prevent them from tampering with the
product.
HCA Warning
If your product's cooling system
contains R600a:
This gas is flammable. Therefore, pay
attention to not damaging the cooling
system and piping during usage and
transportation. In the event of damage,
keep your product away from potential
6
EN
• For products with a freezer
compartment; You can store
maximum amount of food items in
the freezer when you remove the
shelf or drawer of the freezer. Energy
consumption value stated for your
refrigerator has been determined
by removing freezer shelf or drawer
and under maximum load. There
is no harm to use a shelf or drawer
according to the shapes and size of
food to be frozen.
• Thawing frozen food in fridge
compartment will both provide energy
saving and preserve the food quality.
7
EN
3 Installation
Please remember that the
manufacturer shall not be held liable if
the information given in the instruction
manual is not observed.
Points to be considered
when re-transporting your
refrigerator
1. Your refrigerator must be
emptied and cleaned prior to any
transportation.
2. Shelves, accessories, crisper and etc.
in your refrigerator must be fastened
securely by adhesive tape against any
jolt before repackaging.
3. Packaging must be tied with thick
tapes and strong ropes and the
rules of transportation printed on the
package must be followed.
Please remember…
Every recycled material is an
indispensable source for nature and for
our national resources.
If you wish to contribute to recycling
the packaging materials, you can
get further information from the
environmental bodies or local
authorities.
Before operating your
refrigerator
Before starting to use your refrigerator
check the following:
1. Is the interior of the refrigerator dry
and can the air circulate freely in the
rear of it?
2. Insert the 2 plastic wedges onto
the rear ventilation as illustrated in
the following figure. Plastic wedges
will provide the required distance
between your refrigerator and the wall
in order to allow the air circulation.
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3. Clean the interior of the refrigerator as
recommended in the “Maintenance
and cleaning” section.
4. Plug the refrigerator into the wall
outlet. When the fridge door is open
the fridge compartment interior light
will come on.
5. You will hear a noise as the
compressor starts up. The liquid and
gases sealed within the refrigeration
system may also give rise to noise,
even if the compressor is not running
and this is quite normal.
6. Front edges of the refrigerator may
feel warm. This is normal. These
areas are designed to be warm to
avoid condensation.
Electric connection
Connect your product to a grounded
socket which is being protected by a
fuse with the appropriate capacity.
Important:
The connection must be compliant with
national regulations.
The power cable plug must be easily
accessible after installation.
Voltage and permitted fuse protection
are indicated in the “Specifications”
section.
The specified voltage must be equal to
your mains voltage.
EN
Extension cables and multiway plugs
must not be used for connection.
A damaged power cable must be
replaced by a qualified electrician.
Product must not be operated before it
is repaired! There is danger of electric
shock!
If your appliance is equipped with an
air grille, please refer for installation of
the air grille.
1
2
3
Disposing of the packaging
3
The packing materials may be
dangerous for children. Keep the
packing materials out of the reach
of children or dispose them of by
classifying them in accordance
with the waste instructions. Do not
dispose them of along with the normal
household waste.
The packing of your refrigerator is
produced from recyclable materials.
Disposing of your old
refrigerator
Dispose of your old machine without
causing any harm to the environment.
You may consult your authorized dealer
or waste collection center of your
municipality about the disposal of
your refrigerator.
Before disposing of your refrigerator,
cut off the electric plug and, if there
are any locks on the door, make them
inoperable in order to protect children
against any danger.
9
EN
3
1
Replacing the interior light
bulb
Should the light fail to work switch
off at the socket outlet and pull out
the mains plug. Follow the below
instructions to check if the light bulb
has worked itself loose.
If the light still fails to work obtain a
replacement E14 screw cap type
15 Watt (Max) bulb from your local
electrical store and then fit it as
follows:
1. Switch off at the socket outlet and
pull out the mains plug. You may find
it useful to remove shelves for easy
access.
2. Remove the light diffuser cover as
shown in figure (a-b).
3. Replace the burnt-out light bulb.
4. Reassemble the light diffuser cover
as shown in figure (c).
“Push firmly to ensure cover is fitted
properly.”
5. Carefully dispose of the burnt-out
light bulb immediately.
“Replacement light bulb can easily be
obtained from a good local electrical or
DIY store.”
10
EN
Adjusting the legs
If your refrigerator is unbalanced;
You can balance your refrigerator by
turning the front legs of it as illustrated
in the figure. The corner where the
leg exists is lowered when you turn
it the direction of black arrow and
raised when you turn in the opposite
direction. Taking help from someone to
slightly lift the refrigerator will facilitate
this process.
Installation (Under the
counter)
• Internal height of the counter should
be 820mm.
(!) Cookers or other heat sources
must not be placed above the counter
where the appliance is installed under
the counter.
• The mains wall socket plug must be
close to the right or left hand side of
the appliance.
• Remove the top cover of the
appliance. There are 4 screws(2 pieces
at the back, 2 pieces below the front
edge) that should be removed.
Fig. 1
• Cut the part shown in the picture and
then remove it by the help of pliers.
• Place you appliance under the
counter and adjust the front feets until
its top touches to the counter.
In order to use the product under the
counter, the distance between the wall
and the reference indicated in the top
connection plastic must be minimum
595 mm.
Fig. 2-3
• Fix the appliance under the counter
by using 2 of the screws that was
removed from the top cover.(Material
of the counter must be plastics or
wood based!)
Fig. 4
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a
a
c
b
d
b
e
1
595 mm
820 mm
55 mm
2
3
b
b
4
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EN
Reversing the doors
Proceed in numerical order
A
C
B
G
H
D
F
I
E
a
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EN
9
7
7
8
6
1
5
6
4
60°
3
2
12
12
10
11
14
11
13
60°
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15
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EN
4 Preparation
C Your refrigerator should be installed at
least 30 cm away from heat sources
such as hobs, ovens, central heater
and stoves and at least 5 cm away
from electrical ovens and should not
be located under direct sunlight.
C The ambient temperature of
the room where you install your
refrigerator should at least be 10°C.
Operating your refrigerator under
cooler conditions than this is not
recommended with regard to its
efficiency.
C Please make sure that the interior
of your refrigerator is cleaned
thoroughly.
C If two refrigerators are to be installed
side by side, there should be at least
2 cm distance between them.
C When you operate your refrigerator
for the first time, please observe the
following instructions during the initial
six hours.
- The door should not be opened
frequently.
- It must be operated empty without
any food in it.
- Do not unplug your refrigerator. If
a power failure occurs out of your
control, please see the warnings in
the “Recommended solutions for
the problems” section.
C Original packaging and foam
materials should be kept for future
transportations or moving.
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EN
5 Using your refrigerator
The interior temperature also depends
on ambient temperature, the frequency
with which the door is opened and the
amount of food kept inside.
Frequently opening the door causes
the interior temperature to rise.
For this reason, it is recommended
to close the door again as soon as
possible after use.
The operating temperature is regulated
by the temperature control.
Warm
1
(Or) Min.
Cold
2
3
4
5
Max.
Freezing
Freezing food
The freezing compartment is marked
with
this symbol.
You can use the appliance for freezing
fresh food as well as for storing prefrozen food.
Please refer to the recommendations
given on the packaging of your food.
1 = Lowest cooling setting
(Warmest setting)
5 = Highest cooling setting
(Coldest setting)
(Or)
Min. = Lowest cooling setting
(Warmest setting)
Max. = Highest cooling setting
(Coldest setting)
The average temperature inside the
fridge should be around +5°C.
Please choose the setting according to
the desired temperature.
You can stop operation of your
appliance by turning the thermostat
knob to “0” position.
Please note that there will be different
temperatures in the cooling area.
The coldest region is immediately
above the vegetable compartment.
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• Attention
Do not freeze fizzy drinks, as the
bottle may burst when the liquid in it is
frozen.
Be careful with frozen products such
as coloured ice-cubes.
Do not exceed the freezing capacity
of your appliance in 24 hours. See the
rating label.
In order to maintain the quality of the
food, the freezing must be effected as
rapidly as possible.
Thus, the freezing capacity will not be
exceeded, and the temperature inside
the freezer will not rise.
EN
• Attention
Keep the already deep-frozen food
always separated with freshly placed
food.
When deep-freezing hot food, the
cooling compressor will work until the
food is completely frozen. This can
temporarily cause excessive cooling of
the refrigeration compartment.
If you find the freezer door difficult
to open just after you have closed it,
don’t worry. This is due to the pressure
difference which will equalize and allow
the door to open normally after a few
minutes.
You will hear a vacuum sound just after
closing the door. This is quite normal.
Making ice cubes
Fill the ice-cube tray 3/4 full with water
and place it in the freezer.
As soon as the water has turned into
ice, you can take out the ice cubes.
Never use sharp objects such as
knives or forks to remove the ice
cubes. There is a risk of injury!
Let the ice cubes slightly thaw instead,
or put the bottom of the tray in hot
water for a short moment.
The frozen food compartment is
suitable for the storage of prefrozen food. The recommendation
for storage, as stated on the food
packaging, should be observed at all
times.
Defrosting of the appliance
Excessive build-up of ice will affect the
freezing performance of your device.
It is therefore recommended that you
defrost your appliance at least twice
a year, or whenever the ice build-up
exceeds 7 mm.
Defrost your device when there is only
little or no food in it.
Take out the deep-frozen food. Wrap
the deep-frozen food in several layers
of paper, or a blanket, and keep it in a
cold place.
Unplug the appliance or switch off the
circuit breaker to start the defrosting
process.
Take out the accessories (like shelf,
drawer etc.) from the appliance and
use a suitable container to collect the
thawing water.
Use a sponge or a soft cloth to remove
thawing water if necessary at the
freezing compartment
and frozen food compartment
Storing frozen food
The frozen food compartment is
marked with
symbol.
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EN
Keep the door open during defrosting.
For quicker defrosting, place
containers with warm water inside the
appliance.
Never use electrical devices, defrosting
sprays or pointed or sharp-edged
objects such as knives or forks to
remove the ice.
After the defrosting is done, clean the
inside.
Reconnect the appliance to the mains.
Place the frozen food into the drawers
and slide the drawers into the freezer.
Cooling
Food storage
The fridge compartment is for the
short-term storage of fresh food and
drinks.
Store milk products in the intended
compartment in the refrigerator.
Bottles can be stored in the bottle
holder or in the bottle shelf of the door.
Raw meat is best kept in a
polyethylene bag in the compartment
at the very bottom of the refrigerator.
Allow hot food and beverages to cool
to room temperature prior to placing
them in the refrigerator.
• Attention
Do not store explosive substances or
containers with flammable propellant
gases (canned cream, spray cans etc.)
in the appliance.
There is a danger of explosion.
Defrosting of the appliance
The fridge compartment defrosts
automatically. The thawing water
flows through the drain channel into a
collection container at the back of the
appliance.
During defrosting, water droplets form
at the back wall of the fridge due to
the evaporation.
If not all of the drops run down, they
may freeze again after defrosting
completes. Remove them with a soft
cloth dampened with warm water. Do
not use hard or sharp objects.
Check the flow of the thawed water
from time to time. It may become
blocked occasionally. Clean it with a
pipe-cleaner or similar implement.
• Attention
Store concentrated alcohol in a
container only standing upright and
tightly closed.
18
EN
6 Maintenance and cleaning
A Never use gasoline, benzene or
similar substances for cleaning
purposes.
B We recommend that you unplug the
appliance before cleaning.
C Never use any sharp abrasive
instrument, soap, household
cleaner, detergent and wax polish for
cleaning.
C Use lukewarm water to clean the
cabinet of your refrigerator and wipe it
dry.
C Use a damp cloth wrung out in
a solution of one teaspoon of
bicarbonate of soda to 600 mls of
water to clean the interior and wipe it
dry.
B Make sure that no water enters the
lamp housing and other electrical
items.
B If your refrigerator is not going to be
used for a long period of time, unplug
the power cable, remove all food,
clean it and leave the door ajar.
C Check door seals regularly to ensure
they are clean and free from food
particles.
C To remove door racks, remove all the
contents and then simply push the
door rack upwards from the base.
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Protection of plastic
surfaces
C Do not put the liquid oils or oil-cooked
meals in your refrigerator in unsealed
containers as they damage the
plastic surfaces of your refrigerator. In
case of spilling or smearing oil on the
plastic surfaces, clean and rinse the
relevant part of the surface at once
with warm water.
EN
7 Recommended solutions for the problems
Please review this list before calling the service. It might save you time and
money. This list includes frequent complaints that are not arising from defective
workmanship or material usage. Some of the features described here may not
exist in your product.
The refrigerator does not operate
• Is the refrigerator properly plugged in? Insert the plug to the wall socket.
• Is power available to the wall socket? If not, please check main power switch
board circuit breaker/fuse. Please reset circuit breaker and if trips again please
contact a qualified electrician.
Condensation on the side wall of the fridge compartment. (MULTI ZONE, COOL
CONTROL ve FLEXI ZONE)
• Very cold ambient conditions. Frequent opening and closing of the door. Highly
humid ambient conditions. Storage of food containing liquid in open containers.
Leaving the door ajar.
• Switching the thermostat to a colder degree.
• Decreasing the time the door left open or using it less frequently.
• Covering the food stored in open containers with a suitable material.
• Wipe the condensation using a dry cloth and check if it persists.
Compressor is not running
• Safety device for compressor may trip during sudden or interrupted power supply.
It may also trip when the refrigerator has been moved.
• Your refrigerator will start running after approximately 10 minutes. Please call the
service agent if your refrigerator does not startup at the end of this period.
• The fridge is in defrost cycle. This is normal for a full-automatically defrosting
refrigerator. Defrosting cycle occurs periodically.
• Your refrigerator is not plugged into the socket. Make sure that he plug is inserted
tightly to the wall socket.
• Are the temperature adjustments correctly made? There is a power failure. Call
your electricity supplier.
The fridge is running frequently or for a long time.
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EN
• The ambient room temperature may be high.This is quite normal.
• The refrigerator may have just been switched on. Allow sufficient cooling time.
• Large amounts of hot food might have been put in the refrigerator recently. Hot
food causes longer running of the refrigerator until they reach the safe storage
temperature.
• Doors might have been opened frequently or left ajar for a long time. The warm
air that has entered into the refrigerator causes the refrigerator to run for longer
periods.
• Freezer or fridge compartment door might have been left ajar. Check if the doors
are properly closed.
• The refrigerator is adjusted to a very low temperature. Adjust the refrigerator
temperature to a warmer degree and wait until the temperature is achieved.
• Door seal of the fridge or freezer may be soiled, worn out, broken or not properly
seated. Clean or replace the seal. Damaged/broken seal causes the refrigerator to
run for a longer period of time in order to maintain the current temperature.
Freezer temperature is very low while the fridge temperature is sufficient.
• The freezer temperature is adjusted to a very cold temperature. Adjust the freezer
temperature to a warmer degree and check.
Fridge temperature is very low while the freezer temperature is sufficient.
• The fridge temperature is adjusted to a very cold temperature. Adjust the fridge
temperature to a warmer degree and check.
Food kept in the fridge compartment drawers are freezing.
• The fridge temperature is adjusted to a very cold temperature. Adjust the fridge
temperature to a warmer degree and check.
Temperature in the fridge or freezer is too warm.
• The fridge temperature is adjusted to a warm setting. Fridge adjustment has an
effect on the temperature of the freezer. Change the temperature of the fridge or
freezer until the fridge or freezer temperature reaches to a desired level.
• The door might be left ajar. Close the door completely.
• Large amounts of hot food might have been put in the refrigerator recently. Wait
until the fridge or freezer reaches the desired temperature.
• Refrigerator might have been plugged in recently. Cooling down of the refrigerator
completely takes to be reach the desired temperature.
A ticking noise is coming from the refrigerator.
21
EN
• This noise is coming from the solenoid valve of the refrigerator. Solenoid valve
functions for the purpose of ensuring coolant passage through the compartment
which can be adjusted to cooling or freezing temperatures, and performing cooling
functions. This is normal and is not fault cause.
The operation noise increases when the refrigerator is running.
• The operating performance characteristics o f the refrigerator may change
according to the changes in the ambient temperature. It is normal and not a fault.
Vibrations or noise.
• The floor is not even the refrigerator rocks when moved slowly. Make sure that the
refrigerator has been levelled.
• The noise may be caused by the items put onto the refrigerator. Such items should
be removed from the top of the refrigerator.
There are noises like liquid spilling or spraying.
• Liquid and gas flows happen in accordance with the operating principles of your
refrigerator. It is normal and not a fault.
There is a noise like wind blowing.
• Fans are used in order to allow the refrigerator to cool efficiently. It is normal and not
a fault.
Condensation on the inner walls of refrigerator.
• Hot and humid weather increases icing and condensation. It is normal and not a
fault.
• The doors are ajar. Make sure that the doors are closed completely.
• Doors might have been opened very frequently or they might have been left open
for along time. Open the door less frequently.
Humidity occurs on the outside of the refrigerator or between the doors.
• The weather may be humid. This is quite normal in humid weather. When the
humidity is less, condensation will disappear.
Bad odor inside the refrigerator.
• Inside of the refrigerator must be cleaned. Clean the inside of the refrigerator with a
sponge, warm water or carbonated water.
• Some containers or packaging materials might be causing the smell. Use a different
container or different brand packaging material.
The door(s) is (are) not closing.
• Food packages may prevent the door’s closing. Reposition the packages that are
obstructing the door.
• The refrigerator is not correctly levelled on the floor and it might be rocking when
slightly moved. Adjust the elevation screws.
Crispers are stuck.
• The food might be touching the ceiling of the drawer. Rearrange food in the drawer.
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8 Beko Customer Care
Before you call Beko for service or assistance...
Refer to your User Guide and check the following:
1.
2.
3.
4.
Your Appl iance is correctly installed.
Your Appliance is connected to power.
You are familiar with its normal mode of operation
You have read the ‘Recommended solutions for the problems’
If after checking the points above, the problem still exists, please call our Beko
Customer Care hotline as listed below:-
If calling from Australia....
Beko Customer Care and talk to one of our consultants.
Toll Free Toll Free 1300AUBEKO
1300 282 356
Email:Beko.care@Beko.com * Fax: (07) 55493546
If calling from New Zealand....
Beko Customer Care and talk to one of our consultants.
Toll Free 0800NZBEKO
0800 69 2356
Email: Beko.care@Beko.com * Fax: (+617) 55493546
* If you contact us by Email please provide the following details:
Your name and Address
Date of Purchase
Model Number
Serial Number
Complete description of the problem or request
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57 0534 0000/AB
www.beko.com.au