Product End-of-Life Notice
End-of-Sale and End-of-Life Announcement for the Cisco Unity
Version 5.x
EOL7172
Cisco announces the end-of-sale and end-of life dates for the Cisco Unity Version 5.x. The last day to
order the affected product(s) is December 10, 2010. Customers with active service contracts will continue
to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL
bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s).
Table 2 lists the product part numbers affected by this announcement. For customers with active and paid
service and support contracts, support will be available until the termination date of the contract, even if
this date exceeds the Last Date of Support shown in Table 1.
Table 1.
End-of-Life Milestones and Dates for the Cisco Unity Version 5.x
Milestone
Definition
Date
End-of-Life
Announcement Date
The date the document that announces the end of sale and end of life of a product is
distributed to the general public.
June 11, 2010
End-of-Sale Date
The last date to order the product through Cisco point-of-sale mechanisms. The product
is no longer for sale after this date.
December 10, 2010
Last Ship Date:
App. SW
The last-possible ship date that can be requested of Cisco and/or its contract
manufacturers. Actual ship date is dependent on lead time.
March 10, 2011
End of SW Maintenance
Releases Date:
App. SW
The last date that Cisco Engineering may release any final software maintenance
releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair,
maintain, or test the product software.
December 10, 2011
End of New Service
Attachment Date:
App. SW
For equipment and software that is not covered by a service-and-support contract, this is
the last date to order a new service-and-support contract or add the equipment and/or
software to an existing service-and-support contract.
December 10, 2011
End of Service Contract
Renewal Date:
App. SW
The last date to extend or renew a service contract for the product.
March 7, 2013
Last Date of Support:
App. SW
The last date to receive service and support for the product. After this date, all support
services for the product are unavailable, and the product becomes obsolete.
December 31, 2013
HW = Hardware
Table 2.
OS SW = Operating System Software
App. SW = Application Software
Product Part Numbers Affected by This Announcement
End-of-Sale Product Part
Number
Product Description
Replacement Product Part Replacement Product
Number
Description
UNITY-5.X-K9
Unity Release 5
See the Product Migration
Options section below for
detailed information on
replacing this product.
UNITY-5.X-VUP-K9
Unity, UM or VM version
update to Release 5.X
See the Product Migration
Options section below for
detailed information on
replacing this product.
UNITY5-DEMO-K9
Unity 5.0, 10 users, 2
sessions, Demo software
DVD
See the Product Migration
Options section below for
detailed information on
replacing this product.
UNITY5-SL32-VUPK9
Unity 5.X Version Upgrade
from 4.X - 32 ports or less
See the Product Migration
Options section below for
detailed information on
replacing this product.
© 2010 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Additional Information
Page 1 of 5
Product End-of-Life Notice
End-of-Sale Product Part
Number
Product Description
Replacement Product Part Replacement Product
Number
Description
UNITY5-SL96-VUPK9
Unity 5.X Version Upgrade
from 4.X - 33 ports or more
See the Product Migration
Options section below for
detailed information on
replacing this product.
UNITY5-UPG-UWL-K9=
Unity 5.0 Upgrade License
See the Product Migration
Options section below for
detailed information on
replacing this product.
UNITY5.X-ADD-LANG
Support for an additional
language. May order up to
17.
See the Product Migration
Options section below for
detailed information on
replacing this product.
UNITY5.X-ADD-LANG=
Support for an additional
language. May order up to
17.
See the Product Migration
Options section below for
detailed information on
replacing this product.
UNITY5.X-AMIS
Unity, AMIS-A networking
See the Product Migration
Options section below for
detailed information on
replacing this product.
UNITY5.X-AMIS=
Unity, AMIS-A networking
See the Product Migration
Options section below for
detailed information on
replacing this product.
UNITY5.X-CUE-CXN
Unity-Cisco Unity Express Unity Connection
Networking
See the Product Migration
Options section below for
detailed information on
replacing this product.
UNITY5.X-CUE-CXN=
Unity-Cisco Unity Express
Networking
See the Product Migration
Options section below for
detailed information on
replacing this product.
UNITY5.X-VPIM
Unity, VPIM - Per Server
See the Product Migration
Options section below for
detailed information on
replacing this product.
UNITY5.X-VPIM=
Unity, VPIM - Per Server
See the Product Migration
Options section below for
detailed information on
replacing this product.
UNITYU5-100USR-E
Unity UM Exchg, 100 users,
16 session
See the Product Migration
Options section below for
detailed information on
replacing this product.
UNITYU5-100USR-E=
Unity UM Exch, 100 usr, 16
session, 2 TTS
See the Product Migration
Options section below for
detailed information on
replacing this product.
UNITYU5-100USR-K9=
Unity UM Exch, 100 usr, 16
session, 2 TTS
See the Product Migration
Options section below for
detailed information on
replacing this product.
UNITYU5-200USR-E
Unity UM Exchg, 200 users,
16 session
See the Product Migration
Options section below for
detailed information on
replacing this product.
UNITYU5-200USR-E=
Unity UM Exch, 200 usr, 16
session, 2 TTS
See the Product Migration
Options section below for
detailed information on
replacing this product.
UNITYU5-200USR-K9=
Unity UM Exch, 200 usr, 16
session, 2 TTS
See the Product Migration
Options section below for
detailed information on
replacing this product.
© 2010 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Additional Information
Page 2 of 5
Product End-of-Life Notice
End-of-Sale Product Part
Number
Product Description
Replacement Product Part Replacement Product
Number
Description
UNITYU5-300USR-E
Unity UM Exchg, 300 users,
16 session
See the Product Migration
Options section below for
detailed information on
replacing this product.
UNITYU5-300USR-E=
Unity UM Exch, 300 usr, 16
session, 2 TTS
See the Product Migration
Options section below for
detailed information on
replacing this product.
UNITYU5-300USR-K9=
Unity UM Exch, 300 usr, 16
session, 2 TTS
See the Product Migration
Options section below for
detailed information on
replacing this product.
UNITYU5-50USR-E
Unity UM Exchg, 50 users,
16 session
See the Product Migration
Options section below for
detailed information on
replacing this product.
UNITYU5-50USR-E=
Unity UM Exch, 50 usr, 16
session, 2 TTS
See the Product Migration
Options section below for
detailed information on
replacing this product.
UNITYU5-50USR-K9=
Unity UM Exch, 50 usr, 16
session, 2 TTS
See the Product Migration
Options section below for
detailed information on
replacing this product.
UNITYU5-USR-D12K=
12000 Unity UM for
DominoUser Licenses
See the Product Migration
Options section below for
detailed information on
replacing this product.
UNITYU5-USR-E100=
100 Unity UM for Exchange
User Licenses
See the Product Migration
Options section below for
detailed information on
replacing this product.
UNITYU5-USR-E10=
10 Unity UM for Exchange
User Licenses
See the Product Migration
Options section below for
detailed information on
replacing this product.
UNITYU5-USR-E5=
5 Unity UM for Exchange
User Licenses
See the Product Migration
Options section below for
detailed information on
replacing this product.
UNITYV5-100USR
Unity VM, 100 users (w/ 16
sessions)
See the Product Migration
Options section below for
detailed information on
replacing this product.
UNITYV5-100USR-K9=
Unity VM, 100 users (w/ 16
sessions)
See the Product Migration
Options section below for
detailed information on
replacing this product.
UNITYV5-100USR=
Unity VM, 100 users (w/ 16
sessions)
See the Product Migration
Options section below for
detailed information on
replacing this product.
UNITYV5-200USR
Unity VM, 200 users (w/ 16
sessions)
See the Product Migration
Options section below for
detailed information on
replacing this product.
UNITYV5-200USR-K9=
Unity VM, 200 users (w/ 16
sessions)
See the Product Migration
Options section below for
detailed information on
replacing this product.
UNITYV5-200USR=
Unity VM, 200 users (w/ 16
sessions)
See the Product Migration
Options section below for
detailed information on
replacing this product.
© 2010 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Additional Information
Page 3 of 5
Product End-of-Life Notice
End-of-Sale Product Part
Number
Product Description
Replacement Product Part Replacement Product
Number
Description
UNITYV5-300USR
Unity VM, 300 users (w/ 16
sessions)
See the Product Migration
Options section below for
detailed information on
replacing this product.
UNITYV5-300USR-K9=
Unity VM, 300 users (w/ 16
sessions)
See the Product Migration
Options section below for
detailed information on
replacing this product.
UNITYV5-300USR=
Unity VM, 300 users (w/ 16
sessions)
See the Product Migration
Options section below for
detailed information on
replacing this product.
UNITYV5-50USR
Unity VM, 50 users (w/ 16
sessions)
See the Product Migration
Options section below for
detailed information on
replacing this product.
UNITYV5-50USR-K9=
Unity VM, 50 users (w/ 16
sessions)
See the Product Migration
Options section below for
detailed information on
replacing this product.
UNITYV5-50USR=
Unity VM, 50 users (w/ 16
sessions)
See the Product Migration
Options section below for
detailed information on
replacing this product.
UNITYV5-USR-E100=
100 Unity VM for Exchange
User Licenses
See the Product Migration
Options section below for
detailed information on
replacing this product.
UNITYV5-USR-E10=
10 Unity VM for Exchange
User Licenses
See the Product Migration
Options section below for
detailed information on
replacing this product.
UNITYV5-USR-E5=
5 Unity VM for Exchange
User Licenses
See the Product Migration
Options section below for
detailed information on
replacing this product.
Additional Information
Product Migration Options
Customers are encouraged to migrate to Cisco Unity Connection Version 8.x. Information about this product can be
found at: http://www.cisco.com/en/US/products/ps6509/index.html. Customers with UCSS contracts may migrate at
no additional charge.
Customers can use the Cisco Technology Migration Program (TMP) to trade-in products and receive credit toward
the purchase of new Cisco equipment. For more information about Cisco TMP, customers should work with their
Cisco Partner or Cisco account team. Cisco Partners can find additional TMP information on Partner Central at
http://www.cisco.com/web/partners/pr11/incentive/tmp/index.html.
Customers may be able to continue to purchase the Cisco Unity Version 5.x through the Cisco Certified Refurbished
Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a firstcome, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified
Refurbished Equipment program, go to: http://www.cisco.com/go/eos.
Service prices for Cisco products are subject to change after the product End of Sale date.
The Cisco Takeback and Recycle program helps businesses dispose properly of surplus products that have reached
their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and
subsidiaries. For more information, go to:
http://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.
© 2010 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Page 4 of 5
Product End-of-Life Notice
For More Information
For more information about the Cisco Unity Connection Version 8.x, visit
http://www.cisco.com/en/US/products/ps6509/index.html, or contact your local account representative.
To request information about the Cisco Unity Connection Version 8.x, send an e-mail to unity-pm-team@cisco.com.
For more information about the Cisco End-of-Life Policy, go to:
http://www.cisco.com/en/US/products/prod_end_of_life.html.
To subscribe to receive end-of-life/end-of-sale information, go to:
http://www.cisco.com/cisco/support/notifications.html.
Subscribe for RSS Notifications for End-of-Life and End-of-Sale Notices
To subscribe to the End-of-Life and End-of-Sale RSS Feed, insert the following URL into your RSS application:
http://www.cisco.com/web/feeds/products/end_of_life_rss.xml.
Printed in USA
© 2010 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
C51-606617-00
06/10
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