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Extended
WARRANTY
Extended WARRANTY
Overview
Panasonic’s Extended Warranty provides your Toughbook Computers with up to an additional two years of Panasonic’s excellent Standard Warranty coverage.
All Panasonic Toughbook Computers come with our 3-Year Limited Standard Warranty. With our Extended Warranty, Panasonic offers coverage extensions
for Toughbook Computers that will be in use past the expiration of the original Standard Warranty. This warranty makes it easy for your organization to keep
Toughbook Computers in the field longer. The Extended Warranty Program covers all repair issues in the exact same manner as the Standard Warranty.
Warranty Benefits
Reduce the turnaround time for your Toughbook Computer repairs.
Keep your mobile workforce productive by streamlining the repair
process.
Reduce administrative costs caused by out-of-warranty repairs
and shipping charges.
Enhance your organization’s budget management process.
Warranty Description
Extended Warranty coverage must be purchased as part of the original
Toughbook sale by a Panasonic representative, or within 30 days. All
­system components are covered. The Extended Warranty does not include
items such as accessories, batteries, consumables, optional extras, etc.
A complete list of the model and serial numbers must be submitted at the
time of purchase. This warranty only covers failures due to defects in
materials or workmanship that occur during normal use. It does not cover
damage which occurs in shipment; failures which are caused by software
or virus issues; operational systems or application corruptions; products
not supplied by Panasonic, or failures which result from installation, alteration, accident, misuse, introduction of liquid or other foreign matter into the
Pricing Information
English: +44 (0) 845 389 2709
German: +49 (0) 180 5410 930
Italian: +39 (0) 848 391 999
Spanish: +34 (0) 901 101 157
French: +33 (0) 155 9366 60
Warranty Procedure
If there is a claim and the Toughbook is faulty, please contact the
­Panasonic Helpdesk.
For service under this contract, customers must provide the Panasonic
Helpdesk with the company details and the full model and serial number
of the unit.
A repair reference number will be issued and the collection of the faulty
unit will be arranged.
A claim for a free of charge repair under warranty is subject to an
inspection of the Panasonic Service Centre. (For further information
please refer to the terms and conditions in the Service Manual.)
The unit will be repaired at the Panasonic Service Centre and after
­completion returned to the sender via the courier of Panasonic.
Shipments outside the EU are chargeable.
SKU
Description
CF-LESPEW4
Warranty Extension from 3 to 4 years
CF-LESPEW5
Warranty Extension from 3 to 5 years
Extended Warranty coverage must be purchased
as part of the original Toughbook Computer sale.
Helpdesk:
unit; damage that is attributable to acts of God, abuse and neglect. Additionally, improper maintenance, modification or service by any party other
than a Panasonic Service Centre or authorised Panasonic Service Provider
will render the warrenty void. (Please refer to the terms and conditions in
the Service Manual for a complete description.)
*Specifications are subject to change without notice.
Address:
Computer Products
Europe Service Centre
Building B4
Wyncliffe Road
Pentwyn
Cardiff
CF23 7XB
toughbooksupport@eu.panasonic.com
www.toughbook.eu