Jabra Business solutionS
2011
Jabra® is a registered trademark of GN Netcom A/S
www.jabra.com
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Index
JABRA Background
Jabra business solutions
Jabra headsets combine the latest design and technology to give you superb quality and comfort. Whether your
priority is optimal sound for a contact center, clear wireless calls at work or quality audio in video conferencing,
you’re sure to find a high-performing, innovative Jabra solution that meets your needs.
Page Topic
Brought to you by Jabra
Jabra is a brand by GN Netcom – one of the world’s
leading and fastest growing suppliers of hands-free
communications solutions. Building on its long
tradition of innovation, Jabra develops, manufactures and markets a broad range of wireless headsets for mobile users and wireless and corded headsets for contact centers and office-based users.
Enhancing the user experience
Our development focus continues to be enhancing
the user experience. As a result, we have delivered
several groundbreaking innovations in recent years.
For example, the first ever headset with a touch
screen base was launched in 2009, making set-up
and call handling simpler and more intuitive than
ever. Our pioneering sound technologies, such as
Noise Blackout™ and noise-canceling microphones,
ensure that users enjoy the highest quality
communication even in noisy environments.
Jabra and Unified Communications
UC solutions make it possible for companies to
reduce IT, telephony and travel costs. They enhance
productivity and streamline communications for
the end user. Enabling a common communications
interface, UC solutions also support green initiatives
such as working from home and remote cooperation
between virtual teams. Jabra makes significant investments in the development of UC solutions, introducing new technologies such as wideband sound,
which are invaluable in the UC environment.
All our solutions are compatible with all leading UC
vendors.
Strategic Alliance Programs
Jabra has established strategic alliances with key
players in traditional desk phone solutions and UC applications. These alliances have enabled us to develop
and co-develop several compatible and integrated solutions while continuing to add value to our offering.
As a result, we are able to deliver superb solutions
which are unrivalled for user experience in the headset industry. Some of our strategic alliance partners
are: Aastra, Alcatel-Lucent, Avaya/Nortel, Cisco, IBM,
Microsoft, Polycom, Siemens and Toshiba.
Award winning innovations
What makes it possible for Jabra to repeatedly introduce such high quality, groundbreaking products?
One contributing factor is that Jabra has its own
research facilities in Denmark. Using a variety of
different test facilities, the company’s developers
use this facility to conduct tests on the sound
technologies of new headsets.
Over the years, the Jabra brand has received numerous product and design awards, including the Frost
& Sullivan Customer Value Enhancement Award,
Network Products Guide: 2010 Best in Unified
Communications, iF Product Design Award, Customer
Interaction Solutions: Product of the Year, Good
Design, TMC 2009 Communications Solutions
Product of the Year, Popular Science and more.
Jabra background
Headset Comparison Guide
The benefits of Jabra headsets
ROI calculator
User types
Wireless headsets
Unified Communications
Corded headsets
Office solutions
SPEAKERPHONES
Contact center solutions
Accessories
Choose the right headset
Product overview
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Index
Corporate video
Page Topic
Unified
Communications
Wireless
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Headset Solutions
Corded
SPEAKERPHONEs
ACCESSORIES
Product
overview
Icons
Use the roll over for the naming of the icon, click on
the icon for further explanation.
Jabra Solutions
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The benefits OF JABRA HEADSETs
1. IMPROVED ERGONOMICS
Using a headset eliminates the strain caused by
cradling a handset between the shoulder and ear and makes talking on the phone more comfortable.
With 57% of employees surveyed complaining of
back, neck or shoulder problems at work, Jabra
headsets could obviously make a real difference.
Designed for all-day wear, they guarantee comfort,
even for those in phone intensive roles.
85%
80
60
40
28%
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The quality and design of the Jabra headsets are
unmatched:
2. MORE HANDS-FREE WORKING
Working hands-free is not only liberating for the
employee but it helps improve the company’s bottom
line, too. While the user is taking a call via a headset
they have both hands free to do other things, such as
type documents, make notes or retrieve files. More
productive employees mean less time is wasted.
100
% Percentage
Results from a Jabra study of efficiency gains concluded that using a headset 8-out-of-10 employees
have experienced increased productivity by
replacing their handset with a Jabra headset.*
This is an important finding as increased employee
productivity can mean an increase in profits.
Better working processes and increased personal
comfort provide improved customer relations and
better employee satisfaction. Other findings from
the study include:
Durability
Jabra headsets are reliable and built to last. Every
headset is subject to extensive testing, everything
from cable flexing over boom arm rotations to
acoustic tests. Their reliability saves you replacement
costs and time lost on repairs.
15%
2%
0
Work more
effectively
Better
ergonomics
More
flexibility
More fun
at work
2%
No
advantages
Respondents were allowed to provide more than one
answer
3. MOBILITY
Wireless headsets go one step further since
employees can move around the office while talking.
The Jabra portfolio of wireless headsets have a range
of up to 150m/450ft, (dependent on device chosen),
allowing staff to visit colleagues, sit away from their
desk or retrieve files or print-outs while on a call. The
ability to answer a call while on the move ensures a
minimum of call backs.
Sound clarity Jabra headsets incorporate the finest in acoustic
technology which ensures consistent sound clarity.
All headsets feature PeakStop™ technology in order
to protect the user against sudden harmful high
peaks. A noise-canceling microphone ensures that
others can hear you clearly.
4. SIGNIFICANT EFFICIENCY GAINS
Productivity increases with a headset, partly because
employees can multitask while talking and partly
because they’re more comfortable. Both these factors
contribute to improved customer relations, increased
employee satisfaction and reduced staff turnover.
Security All Jabra wireless office headsets encrypt the signal
between the headset and base digitally. This
guarantees confidentiality so you can talk freely, safe
in the knowledge that the only people listening are
the ones you’ve called.
Jabra
User Types
Professionals have different communication needs
depending on their situations. Some people are based
solely at their desks, others move throughout the
office, while some employees need the freedom to
work wherever they want. What’s common for all
these people is the need for a solution that is tailored
to their specific needs – a solution that increases their
productivity while providing optimal performance and
comfort. To match the right headset to the right user,
it’s important to assess the needs and working
behavior of the individual. At Jabra, we have headsets
for virtually every type of work style, industry,
profession and office environment. And to make it
easier to choose the right headset, we have defined
3 main user types that help narrow the range of
relevant headsets.
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Jabra Solutions
Desk Centric
--Desk centric workers – office professionals and contact center workers, who
spend most of their time in the office,
at their desk, on the phone
--Uses desk phone and/or PC softphone
--Headsets need to comply with the
requirements of the traditional office
user in terms of audio quality, usability
and wearing comfort
OFFICE Centric
Mobile Centric
--Corridor warriors – professionals who
spend more time in the office than on
the road. They need to work around the
office to perform
--Uses the desk phone at the office along
with the mobile phone and occasionally
pc softphone
--Headsets need to comply with the
requirements of the traditional office
user in terms of audio quality, usability,
wearing comfort and range
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--Mobile warriors – professionals who
spend more time on the road than in
the office. They need to be able to work
anywhere to perform
--Uses the headset in the office as well as
outside of the office, primary phone is
the mobile phone
--Headsets need to comply with the
requirements of the advanced mobile
user in terms of mobility, usability and
design
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Unified Communications
Headsets will become
essential communication
tools for collaborators and
could become mandatory,
because of health and
safety policies.
The use of a headset is
the first and most
important step in improving
the performance of
softphones.
Gartner Research:
Improve the Performance of Your Softphones for Unified Communications September 2009
Unified Communications in brief
Unified Communications (UC) integrates multiple
collaborative applications such as telephony, audio
and video conferencing, email and instant messaging
under a common user interface. By adding a presence
indicator and click to call, colleagues always know
when and how you can be contacted. The end result
is an increase in workplace productivity and a
reduction in telephony charges and travel expenses.
Advantages to users
UC gives users the potential to communicate freely
with the same pool of data (phone numbers, email
addresses, etc.) through a UC client or end point.
Applications can be integrated into a single interface,
including fixed and mobile voice, e-mail, messaging,
video, and IP telephony. A presence indicator,
connected to applications such as your calendar,
email and collaboration applications, gives real time
updates on your status and availability to colleagues
and vice versa.
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Jabra Solutions
Product overview
The combination of a common interface and greatly
improved sound quality – enabled by wideband sound
in the UC application and accessed via the user’s
Jabra wideband headset - increases the user’s sense
of proximity, regardless of location. This makes
working at a distance easy and promotes cooperation
between virtual teams, effectively reducing the need
to travel.
Headsets as part of a UC system
Audio end-points, i.e. headsets, play a central role in
the UC-enabled world. Jabra audio endpoints provide
a high quality, consistent audio experience with true
wideband sound. They have been tried and tested to
work with leading UC and VoIP platforms, ensuring
an intuitive user experience for customers. As office
audio evolves to include voice, audio, web and video
conferencing, Jabra aims to deliver solutions that are
easy to set up, manage and use.
Link to
Soft
phones
Mobile
phones
Jabra GO™ 660
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Jabra BIZ™ 2400
USB
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Jabra GN2000 USB
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Jabra BIZ™ 1900
USB
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Jabra BIZ™ 620
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Jabra DIAL™ 520
USB
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Jabra SPEAK™ 410
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Headset
Desk
phones
Soft
phones
Mobile
phones
Jabra PRO™ 9470
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Jabra PRO™ 9465
Duo
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Jabra PRO™ 9460
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Jabra PRO™ 9460
Duo
Jabra GO™ 6470
Jabra GO™ 6430
Jabra GN9350e
Jabra GN9330e
USB
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Headset
Desk
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Connects to mobile phones via Bluetooth®
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Office solutions
Product overview
Mobility - Work where you want
True productivity comes from real mobility. More and
more office professionals spend time away from their
desk. In a typical day that could mean hot desking,
going to and from meetings, asking colleagues for
information or even working from home using a UC
platform or VPN. All this sets high demands on the
equipment they use.
To stay on top of an ever-growing flow of information, today’s office professionals use a combination
of technologies, including desk phone, softphone and
mobile phone to increase their efficiency. More and
more companies are migrating to UC platforms,
taking advantage of the ability to streamline
communication via applications such as voice, email,
video conferencing, etc. Jabra is in the forefront of
this development with a complete portfolio of multiuse-headsets – ready for the UC future.
Needs meet trends
A single, compatible, multiuse headset provides office
professionals the means to work from all their phone
systems in any location simultaneously. Comfort,
clear sound, complete call control and the ability to
conference via the headset make people’s jobs easier,
more productive and more enjoyable.
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Jabra Solutions
Link to
Headset
Desk
phones
Soft
phones
Mobile
phones
Jabra PRO™ 9470
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Jabra PRO™ 9465
Duo
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Jabra PRO™ 9460
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Jabra BIZ™2400
USB
Jabra PRO™ 9460
Duo
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Jabra GN2100
Jabra GO™ 6470
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Jabra GN2000
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Jabra GN2000 USB
Jabra GO™ 6430
Jabra GN9350e
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Jabra GN9330e
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Jabra GO™ 660
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Jabra GN9120 Flex
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Jabra GN9120
Micro
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Headset
Desk
phones
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Jabra GN9120 Duo
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Jabra BIZ™ 2400
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Jabra BIZ™ 1900
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Jabra GN9330e
USB
Jabra GN9120
Midi
Link to
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Soft
phones
Mobile
phones
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Jabra BIZ™ 1900
USB
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Jabra BIZ™ 620
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Jabra DIAL™ 520
USB
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Jabra SPEAK™
410
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 Connects to mobile phones with
Jabra LINK™ MOBILE cords
 Connects to softphones with Jabra LINK™ 220/280
 Connects to mobile phones via Bluetooth®
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Contact Center solutions
Convenient and cost-efficient, IP telephony now
dominates the contact center domain.
Traditionally, contact center agents have been
using corded headsets. Now, using wireless headsets,
contact center workers can move freely around the
workplace, enabling them to be more productive and
increasing their call rate. Jabra provides a complete
range of corded and wireless headsets that meet all
professional demands.
Work remotely
UC platforms give people the freedom to work from
remote locations, rather than from a huge contact
center. People can now work from anywhere – all they
need is an internet connection.
Product overview
Link to
Headset
Desk
phones
Soft
phones
Mobile
phones
Jabra PRO™ 9465
Duo
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Jabra PRO™ 9460
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Jabra PRO™ 9460
Duo
Link to
Headset
Desk
phones
Soft
phones
Mobile
phones
Jabra BIZ™ 2400
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Jabra GN2100
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Jabra GN2000
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Jabra GN9350e
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Jabra BIZ™ 1900
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Jabra GN9120 Flex
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Jabra GN9120 Duo
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Jabra BIZ™ 1900
USB
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 Connects to mobile phones with
Jabra LINK™ MOBILE cords
 Connects to softphones with Jabra LINK™ 220/280
 Connects to mobile phones via Bluetooth®
WORK SMARTER
When professionals spend all day on the phone, they
need a durable and comfortable headset with crystal
clear audio. Complying with noise-at-work legislation
is a must in many places.
Headsets with ultra-soft ear cushions and features
like wideband sound, noise blackout systems and
SafeTone technologies for noise protection all help
contact center workers to multitask with maximum
efficiency.
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Choose the right headset
To get the most from your headset investment,
it’s important to consider the individual
requirements of potential users. Different
people within the same company often have
different needs, and therefore require different
headsets. The choice depends on a variety of
factors, such as the amount of time spent on
the phone, the kind of job you do, whether or
not the office is open plan or private and which
type of phone you’re using. Follow the four
simple steps listed at the right to find the best
solution for yourself and your business.
Better Sound
Sound and customer service go hand in hand. You
need to hear what’s being said, and they need to hear
you. But if your conversation is constantly interrupted
by “Could you repeat that, please?” satisfaction can
quickly give way to frustration.
Noise-canceling technologies
Unwanted background noise when you are speaking in
a noisy environment (a contact center, for example, or
outdoors on a windy day) is always a problem. Therefore, Jabra has developed Noise Blackout™. Using a
sophisticated digital signal processing algorithm, our
headsets separate sound coming from two
Step 1
Which type of user are you?
Desk Centric
You spend most time
in the office, at the
desk, on the phone.
OFFICE Centric
You spend more time in the
office than on the road.
You need to work around
the office to perform. Mobile Centric
You spend more time on
the road than in the office.
You need to be able to
work anywhere to perform.
Step 2
What device do you need to connect with?
To ensure that your headset solution is compatible
with your phone system, please consider your
connectivity needs. If unsure, please contact your
Jabra reseller for advice.
traditional desk telephone
Connection to a telephone LANDLINE
(traditional desk telephone)
The headset can be connected to the
telephone in several different ways.
Mobile telephone
Connection to a Mobile phone
Bluetooth® headsets can be linked to a
Bluetooth- compatible mobile phone by
wireless connection, enabling the user to
take and finish calls directly on the headset.
Corded headsets can be connected via a Jabra
LINK™ MOBILE cord.
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Jabra Solutions
PC via USB
Connection to a PC via USB
Headsets and USB enablers equipped
with a USB plug can be connected to a
PC very easily.
SEVERAL DEVICES
Simultaneous connection to
several devices
Multiuse headsets can be connected to
severaldifferent telephones simultaneously,
enabling the user, for example, to accept
calls to the landline and the mobile.
different built-in microphones. This lets them
distinguish sounds coming from two different
directions – your mouth, and everything else –
and cancel the sounds that are not relevant.
Narrowband/wideband sound
Traditional landline telephony is limited to
300-3,400 Hz. But with the advent of softphone
applications the frequency range is dramatically
increased. That’s why Jabra offers full wideband units
that go from 150-6,800 Hz. And if you want to use
other PC applications when you’re not speaking to
someone, we can even provide true hi-fi receivers
featuring frequency response from 80-15,000 Hz.
Listen to Noise Blackout™ demo
Listen to Wideband Sound demo
Step 3
Does your telephone device offer wideband?
--If your device offers wideband audio, we
recommend you choose our UC ready corded or
wireless solutions with wideband support
UC Specifications
Compliance with UC Specifications
Wireless models offer wideband audio and
are equipped with a USB plug; most models
offer special functions available via the UC
provider. Corded models with wideband available.
Wireless headset solutions are ideal if:
--You want the freedom to work at your desk and
move around the office.
--You like to grab a cup of coffee, get the paper in the
printer or go and consult with a colleague without
missing a call.
--You want a sleek, attractive headset design without
cords.
--You see the need for multi-unit conferencing
capability
Step 4
Do you need a wireless or corded headset?
Corded headset solutions are suitable if:
--You only ever work at your desk.
--You want the best possible inbound sound quality in
one or both ears.
--You want Hi-Fi stereo quality.
Step 5
How noisy is your workplace?
Office environments can be quiet, but more often
they are not! That’s why Jabra has developed a range
of microphones for professional users. Which of the
descriptions to the right best describes the
environment you work in?
Quiet
Traditional, single-office environment
with low to no background noise
Moderately noisy
We offer three different business-grade microphones
to ensure your voice is transmitted clearly, no matter
what kind of environment you work in.
--Omni-directional microphone - Ideal for use in most
normal office environments
--Noise-canceling microphone - Great for use in noisier,
open office environments
--Ultra noise-canceling microphone - Ideal for use in
very noisy environments where background noise can
interfere with your calls and if colleagues are seated
close to each other
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Shared office or open office environment
where background noise is present
noisy
Very noisy environments such as
customer service or contact centers
where background noise often interferes
with your calls
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SAVE TIME AND MONEY
WITH A JABRA HEADSET
Headset comparison guide
have to do is key in the type and price of your headset, your average monthly salary and an estimate of
your daily talk time. Then the average ROI will appear.
Boost productivity
When your employees start using a headset, your
company will experience an immediate productivity
boost. That’s because with a headset, multi-tasking
is suddenly not only possible, but easy and
comfortable too! Overall employee satisfaction
increases in proportion to comfort. Your employees
save time, your company saves money and before
long, the headset solution has paid for itself.
Gain 7.5 minutes per hour!
Combining the findings of four separate studies, we
calculated the average amount of time saved when
using a wireless headset*. Once rounded down to
compensate for any inaccuracies, the result came to
7.5 minutes saved per hour spent on the phone. In
reality the impact could be even greater.
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Jabra SPEAK™ 410
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Jabra GN9120 Duo
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Jabra GN9120 Midi
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Jabra GN9120 Micro
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Jabra GN9120 Flex
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Jabra GO™ 660
Jabra GO™ 6470
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Jabra GN9330e USB
Jabra PRO™ 9460 Duo
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Jabra GN9330e
Jabra PRO™ 9460
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Jabra GN9350e
Jabra PRO™ 9465 Duo
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Jabra GO™ 6430
Jabra PRO™ 9470
Jabra DIAL™ 520 USB
Jabra BIZ™ 620
Jabra BIZ™ 1900 USB
Jabra BIZ™ 1900
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Jabra GN2000 USB
Jabra GN2000
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Jabra GN2000/
Jabra LINK™ 280
Jabra GN2100
Jabra BIZ™ 2400 USB
Jabra BIZ™ 2400
Headset Comparison Guide
Category
Headset for desk phones
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Headset for PC applications
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Headset for mobile telephony
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Solutions with wideband*
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If you wish, you can adjust a range of parameters to
make the calculation as precise as possible. Among
other things, you can add a time savings for the
parameter “Easier UC & Multiuse”. When using a
multiuse headset, you save time by not having to look
for your mobile, or switch from your office headset to
your mobile headset when a call comes in. Although
this parameter has not yet been surveyed, experience
suggests it also plays an important role.
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Based on your information, the tool will calculate
the number of days until your company recovers its
investment.
Try it out for yourself here! www.jabra.com/ROI
Calculate your own ROI
Using our ROI calculator, you can define your own
time savings according to your type of headset,
headset price and daily routines. The ROI Calculator
is a tool built by Jabra to make it easy for you to
calculate the payback time for a headset. All you
* For details on the four studies, go to
www.jabra.com/roi and download our
ROI Backgrounder
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Mobility
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Sound experience
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Wearing style
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In the ear
Handset
Speakerphone
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Connects to mobile phones with Jabra LINK™ MOBILE cords
Connects to softphones with Jabra LINK™ 220/280
Connects to mobile phones via Bluetooth®
Optional extra accessory
*Corded QD models with wideband available
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Wireless headsets
Many business people are spending less and less time at their desks. The demands of a successful business require employees to interact and cooperate with different departments and teams, and this often
involves moving around. Wireless capabilities provide availability and freedom of movement. Now you can
stay in control of your communications without being chained to your desk.
lets you provide better service to customers and
reduce the amount of time wasted on calling
people back.
Jabra wireless headsets consistently deliver high
quality sound up to 150 m/450 ft from your desk.
This means you can move freely between your office
and meeting rooms, using just one headset for all
your calls. Your hands are always free, making it
possible to search for documents, make copies or
enter data on your PC while talking. The headset
Wireless headsets
Jabra PRO™ 9400 Series
Jabra GO™ 6400 Series
Jabra wireless solutions give you unsurpassed
freedom of movement – around the office, on the
road – or both.
Jabra GN9300e Series
Jabra GN9120 Series
Jabra Pro™ 9470
Jabra Pro™ 9465 Duo
Stay in touch
around the office.
STAY IN TOUCH
AROUND THE OFFICE.
--User-friendly touch screen for easy call control
--Triple connectivity: desk phone, softphone and mobile
phone
--Easy installation with SmartSetup wizard
--Wideband sound for desk and softphones
--Dual-microphone Noise Blackout™ and Digital Signal
Processing
--Full hearing protection with Jabra SafeTone
--Up to 150 meters wireless range
--Up to 9 hours talk time
--Full EHS support
--Future-proof investment - free product upgrades via
Jabra PC Suite
--Choice of 3 wearing styles for greater comfort
--User-friendly touch screen for easy call control
--Triple connectivity: desk phone, softphone and
mobile phone
--Easy installation with SmartSetup wizard
--Wideband sound for desk and softphones
--Noise-canceling microphone and Digital Signal Processing
--Full hearing protection with Jabra SafeTone
--Up to 150 meters wireless range
--Up to 11 hours talk time
--Full EHS support
--Future-proof investment - free product upgrades via
Jabra PC Suite
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Jabra Pro™ 9460
Jabra Go™ 6430
Stay in Touch
around the office.
Stay in Touch
wherever you go.
--User-friendly touch screen for easy call control
--Dual connectivity: desk and softphone
--Easy installation with SmartSetup wizard
--Wideband sound
--Noise-canceling microphone and Digital Signal
Processing
--Full hearing protection with Jabra SafeTone
--Up to 150 meters wireless range
--Up to 11 hours talk time
--Full EHS support
--Future-proof investment - free product upgrades via
Jabra PC Suite
--Choice of mono/duo versions
--Dual connectivity: softphone and mobile phone
--Easy installation with SmartSetup wizard
--Wideband sound for softphone
--Dual-microphone Noise Blackout™ and Digital Signal Processing
--Full hearing protection with Jabra SafeTone
--Up to 100 meters wireless Bluetooth® range (25 m for mobile phone)
--Up to 6 hours talk time
--Touch sensor volume/mute control
--USB Bluetooth® adapter and travel charger included
--Choice of 3 wearing styles for greater comfort
TM
Jabra GN9350e
Style and Superior SOUND.
Wireless Desk and IP telephony
TM
Jabra Go™ 6470
Stay in Touch
wherever you go.
--User-friendly touch screen for easy call control
--Triple connectivity: desk phone, softphone and mobile
phone
--Easy installation with SmartSetup wizard
--Wideband sound for desk and softphones
--Dual-microphone Noise Blackout™ and Digital Signal
Processing
--Full hearing protection with Jabra SafeTone
--Up to 100 meters wireless Bluetooth® range (25 m for
mobile phone)
--Up to 6 hours talk time
--Full EHS support
--Future-proof investment - free product upgrades via
Jabra PC Suite
--Choice of 3 wearing styles for greater comfort
--Dual connectivity: desk and softphone
--Wideband sound for softphones
--Noise-canceling microphone
--Enhanced sound and protection with DSP and IntelliTone™
--Up to 120 meters wireless range
--Up to 9 hours talk time; optional hot-swappable battery
--Full EHS support
--Intuitive to use with LCD display for easy setup of personal sound preferences
--Multi-unit conferencing capability
--Choice of 3 wearing styles for greater comfort
TM
Jabra GN9330e
Lightweight comfort.
Wireless productivity.
--Stylish, lightweight design
--Noise-canceling microphone
--Up to 120 meters wireless range
--Up to 9 hours talk time; optional hot-swappable battery
--Full EHS support
--Choice of 3 wearing styles for greater comfort
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Jabra GN9330e USB
Jabra GN9120 Midi
Superior sound and comfort.
Wireless IP telephony.
Award-winning design.
Exceptional wireless
range.
--Stylish, lightweight design
--Wideband sound
--Noise-canceling microphone
--Up to 120 meters wireless range
--Up to 6 hours talk time; optional hot-swappable battery
--Choice of 2 wearing styles for greater comfort
--Award-winning design
--Up to 150 meters wireless range
--Up to 12 hours talk time
--Hearing protection with PeakStop™ technology
--Multi-unit conferencing capability
--Choice of 2 wearing styles for greater comfort
Jabra GN9120 Flex
OUTSTANDING CLARITY.
EXCEPTIONAL WIRELESS RANGE.
--Noise-canceling microphone
--Up to 150 meters wireless range
--Up to 12 hours talk time
--Hearing protection with PeakStop™ technology
--Multi-unit conferencing capability
--Choice of 2 wearing styles for greater comfort
TM
Jabra GO™ 660
Jabra GN9120 Micro
NOISE BLACKOUT™ AND
CRYSTAL-CLEAR SOUND.
Stylish design.
Exceptional wireless
range.
--Dual connectivity: softphone and mobile phone
--Dual-microphone Noise Blackout™ and Digital Signal
Processing
--Up to 10 meters range between USB Bluetooth® adapter
and headset
--Up to 5.5 hours talk time, 250 hours stand-by
--Automatic volume control secures crystal-clear sound in
noisy
--environments
--Including plug-and-play Jabra LINK 320 USB Bluetooth® adapter
--for PC connectivity and Jabra PC Suite
--Compact size and all-day comfort with Ultimate-fit Eargel™
--Award-winning design
--Up to 150 meters wireless range
--Up to 12 hours talk time
--Hearing protection with PeakStop™ technology
--Multi-unit conferencing capability
--Choice of 2 wearing styles for greater comfort
Jabra GN9120 Duo
twice the clarity.
Exceptional wireless range.
--Noise-canceling microphone
--Up to 150 meters wireless range
--Up to 12 hours talk time
--Hearing protection with PeakStop™ technology
--Multi-unit conferencing capability
--Great listening accuracy with dual earpieces
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Corded
headsets
Jabra corded headsets provide the very best frequency
response. Enjoy superb call clarity when you are on the
phone. And get more out of your PC applications when
you’re not. With our wide selection of wearing styles
and microphone technologies, you can be both
comfortable and productive when working hands-free.
Corded headsets
Jabra BIZ™ 2400 Series
Jabra GN2100 Series
Jabra GN2000 Series
Jabra BIZ™ 1900 Series
Jabra BIZ™ 620 Series
Jabra biz™ 2400 Series
Jabra BIZ™ 2400 USB
THE ULTIMATE CORDED
USER EXPERIENCE.
THE ULTIMATE CORDED
USER EXPERIENCE.
--Superior audio with Neodymium speakers
--Gold contacts for crystal-clear voice transmission
--Noise-canceling microphone
--Hearing protection with PeakStop™ technology
--Break-proof boom with 360–degree-plus rotation
--Surgical steel details for maximum strength
--Kevlar-reinforced cord for maximum strength
--Clothing clip with ID tag
--Supersoft ear cushions and choice of 3 wearing
styles
--3-year warranty
--Hi-fi audio quality audio with Neodymium speakers
--Gold contacts for crystal-clear voice transmission
--Noise-canceling microphone
--Full hearing protection with Jabra SafeTone
--Break-proof boom with 360–degree-plus rotation
--Surgical steel details for maximum strength
--Kevlar-reinforced cord for maximum strength
--Clothing clip with ID tag
--USB toggle wheel and programmable softbuttons
--Bluetooth® connection for mobile phone
--Supersoft ear cushions
--3-year warranty
Jabra DIAL™ 520 USB
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Jabra GN2100
Jabra BIZ™ 1900
Ultralight design.
Unsurpassed quality.
Simple to use.
Value-line solution.
--Ultra lightweight award-winning design
--Choice of boom arms and noise-canceling microphones for optimum voice
quality
--Hearing protection with PeakStop™ technology
--Four wearing styles for individual all-day comfort
--Choice of mono/duo versions plus wide range of accessories
--Optimized for the cost-conscious contact center
--Lightweight, sturdy design and professional quality
--Noise-canceling microphone
--Choice of mono/duo versions
--Leatherette ear cusions
Jabra GN2000
Jabra BIZ™ 1900 USB
Designed to perform.
Built to last.
Simple to use.
Value-line USB solution.
--Robust design for day-after-day durability
--Choice of noise cancelling or omni-directional microphone
--Choice of flex boom arm or SoundTube
--Hearing protection with PeakStop™ technology
--Large ear-cushions for extra comfort
--Optimized for contact center use
--Optimized for the cost-conscious contact center
--Lightweight, sturdy design and professional quality
--Noise-canceling microphone
--Wideband sound
--Inline call controls: adjust volume and mute the microphone
--Choice of mono/duo versions
--Leatherette ear cusions
Jabra GN2000 USB
Jabra BIZ™ 620
Designed to perform.
Built to last.
Best value professional headset
for enhanced UC experience.
--Robust design for day-after-day durability
--Wideband sound
--Noise-canceling microphone
--Hearing protection with PeakStop™ technology
--Inline call controls: answer/end calls, adjust volume and mute
the microphone
--Simple, value for money professional corded headset solution
for Unified Communications
--Noise-canceling microphone
--Wideband sound
--Inline call controls: answer/end calls, adjust volume and mute
the microphone
--Choice of mono/duo versions
TM
TM
Jabra GN2000 IP/Jabra Link™ 280
Jabra DIAL™ 520 USB
FLEXIBLE MIGRATION TO
UNIFIED COMMUNICATIONS.
USB handset for
unified Communications.
--Dual connectivity: softphone and mobile phone
--Wideband sound
--Noise-canceling microphone
--Hearing protection with PeakStop™ technology
--Inline call controls: answer/end calls, adjust volume and
mute the microphone
--Connect Jabra GN2000 to desk phone using optional
Jabra GN1200 adapter
--Ease the transition to Unified Communications
--Wideband sound
--Plug-and-play usability with leading UC applications
--Dedicated answer/end and mute buttons
--LCD display showing numbers dialed
--Small dialpad and slim design for easy portability
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SPEAKERPHONES
Improve the quality and efficiency of your virtual
meetings. A Jabra speakerphone is the perfect solution
for spontaneous conferencing and collaboration at your
desk, in small meeting rooms or on the road. Lightweight design and integrated cable management ensure
easy portability and operation. All you need is an internet connection and a laptop with your UC application.
Jabra SPEAK™ 410
Your Portable
UC Conference Room.
--Ideal for one-to-one and small-group conference calls
--Wideband sound
--Built-in call controls: answer/end calls, adjust volume and
mute the microphone
--Slim and compact, delivered with travel case
--Built-in ringer
--Built-in headset port for private calls
Speakerphones
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Jabra GN8210
Great sound quality.
Digital acoustic protection.
--The first headset amplifier solution using DSP for reducing noise on incoming calls
--Unsurpassed digital protection against sudden volume peaks
--Automatically keeps incoming volume at user defined level
--Works with virtually any desk phone
--Improved software for better user experience
--Works with all professional corded Jabra QD-headsets
--Compliant with Noise-at-Work legislation in EU and AUS (TT4 & G616)
Accessories
Audio enhancers, UC enablers, remote call control adapters – in
short, everything you need to tailor your headset to your needs.
Jabra GN8000
Enhanced sound.
Better acoustic protection.
--The multi-purpose amplifier improves usability and adds
safety to your headset
--Wide range of built-in features
--Connects easily to your telephone
--Compatible – suitable for use with almost any type of
telephone
--Variant for use with both traditional telephony and
PC-based IP telephony (Jabra GN8050)
--Works with all professional corded Jabra QD-headsets
Audio Enhancers
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Remote Call Control
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Jabra Link™ Mobile
Jabra LINK MOBILE is a series of connection cords that
allow you to use your mobile phone together with a
professional corded Quick Disconnect (QD) Jabra headset from GN Netcom.
The cords offer simple plug-and-play connectivity.
There is no need for pairing like with a Bluetooth
device. Just plug the cord into your mobile phone and
you are ready to talk! Jabra LINK MOBILE cords feature
in-line control buttons to answer/end calls. The cords
connect to virtually all professional corded Jabra
headsets with a QD interface, including Jabra BIZ™
1900, Jabra GN2000 and Jabra BIZ™ 2400.
Jabra Link™ Mobile 8800-00-76
AMPLIFIERS
Ultimate sound and call comfort
Designed for all-day use in offices and contact centers,
corded QD Jabra headsets offer the ultimate in audio
performance, comfort and durability. Moreover, you will
benefit from PeakStop™ hearing protection and unrivalled ultra noise-canceling technology. In fact, corded
QD Jabra headsets combat background noise so effectively that you can do a mobile phone call from a busy
hotel lobby – and sound like you are in a quiet office!
Compatible with leading brands of mobile
phones
Jabra LINK MOBILE cords are available for a wide range
of mobile phone brands including Blackberry, HTC,
iPhone, Nokia, Samsung, Siemens and Sony Ericsson.
See Jabra compatibility overview or consult your Jabra
sales manager or distributor for the right solution.
Jabra Link™ Mobile 8800-00-84
Jabra GN1200
SIMPLE CONNECTIVITY.
GREATER CONVENIENCE.
--Works with most desk phones including IP hard phones
--Connects to all Jabra corded QD headsets
--Microphone amplification to boost transmit levels when
connecting to low
--transmit volume phone systems
--Simple slide adjustment for easy setup
--Choice of straight or coiled cord
Jabra GN1216
Simple Connectivity.
More Freedom Of Choice.
--Simple connectivity to Avaya one-X® Deskphone 9600 and
1600 Series
--Connects to all Jabra corded QD headsets
--Microphone volume setting to ensure proper compatibility
--Choice of straight or coiled cord
Jabra Link™ Mobile 8800-00-82
Jabra Link™ Mobile 8800-00-86
Jabra GN1220
SIMPLE CONNECTIVITY.
CONVENIENT NOISE-AT-WORK COMPLIANCE.
Jabra Link™ Mobile 8800-00-83
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Jabra Link™ Mobile 8800-00-87
--Safeguards your hearing and helps comply with the strict Noise-at-work
legislation
--Works with most desk phones including IP hard phones
--Microphone amplification when required
--Simple 8-position slide adjustment means no need for a user manual
(QDto RJ9 variant only)
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For latest update visit www.jabra.com
For latest update visit www.jabra.com
Jabra GN1000
Jabra link™ 14201-16
Greater convenience
Jabra EHS Adapter
--True wireless headset freedom for telephone systems not
providing electronic hook switch functionality
--Remote answer/end of call capability
--Enables users to hear ring tones, answer and end calls, adjust
volume and mute the call from the Jabra wireless headset up
to 150 meters away from their desk
(wireless range depending on headset selected)
--Special magnetic field technology prevents “false call” problems
--Works with virtually any desk phone
--Works with the following Jabra wireless headsets: Jabra PRO 9400 Series,
Jabra GO 6470, Jabra GN9350e, Jabra GN9330e and Jabra GN9120/
Jabra GN9125 Series
--EHS adapter enabling Electronic Hook Switch control (EHS) for
Cisco Unified IP phones
--Enables users to hear ring tones, answer and end calls, adjust volume and
mute the call from the Jabra wireless headset up to 150 meters away from
their desk (wireless range depending on headset selected)
--Plug-and-play solution; no mechanical device needed
--Compatible with the following Cisco Unified IP phones: 7942G, 7945G, 7962G,
7965G and 7975G. These phones have the Cisco HHC - Headset Hookswitch
Control interface for Jabra wireless office headsets
--Works with the following Jabra wireless office headsets: Jabra GN9350e,
Jabra GN9330e, Jabra GN9120 EHS* and Jabra GN9125 Series
* Versions that support DHSG EHS mode.
Jabra link™14201-09
Jabra link™ 14201-17
JABRA EHS ADAPTER
Jabra EHS Adapter
--EHS adapter enabling Electronic Hook Switch control (EHS) for Alcatel
8-series
(IP) and 9-series (UA) phones
--Enables users to hear ring tones, answer and end calls, adjust
volume and mute the call from the Jabra wireless headset
up to 150 meters away from their desk (wireless range
depending on headset selected)
--Plug-and-play solution; no mechanical device needed
--Compatible with the following Alcatel phones: Alcatel 8-series
(IP) – IP Touch 4028, 4038 and 4068. 9-series (UA) 4029 and 4039
--Works with the following Jabra wireless office headsets:
Jabra PRO 9400 Series, Jabra GO 6470, Jabra GN9350e, Jabra GN9330e,
Jabra GN9120 EHS* and Jabra GN9125 Series
* Versions that support MSH EHS mode.
--EHS adapter enabling Electronic Hook Switch control (EHS) for
Polycom® SoundPoint® IP phones
--Enables users to hear ring tones, answer and end calls, adjust
volume and mute the call from the Jabra wireless headset up
to 150 meters away from their desk (wireless range depending
on headset selected)
--Plug-and-play solution; no mechanical device needed
--Compatible with the following Polycom SoundPoint IP phones:
320*/330*, 430, 550, 560 and 650
--Works with the following Jabra wireless office headsets:
Jabra PRO 9400 Series, Jabra GO 6470, Jabra GN9350e,
Jabra GN9330e, Jabra GN9120 EHS** and Jabra GN9125 Series
* Requires 2.5mm to RJ-9 adapter, available from Polycom
** Versions that support DHSG EHS mode.
Jabra Link™ 14201-10
Jabra Link™ 14201-19/14201-20
Jabra EHS Adapter
Jabra EHS Adapters
--EHS adapter enabling Electronic Hook Switch control (EHS) for a
wide range of desk phones models from (Aastra, Agfeo, Auerswald,
Funkwerk, Innovaphone, Siemens, Snom, Swyk, Deutche Telecom,
Tiptel and Ipitomy).
--Enables users to hear ring tones, answer and end calls, adjust
volume and mute the call from the Jabra wireless headset up to
150 meters away from their desk (wireless range depending on
headset selected)
--Plug-and-play solution; no mechanical device needed
--Works with the following Jabra wireless office headsets:
Jabra PRO 9400 Series, Jabra GO 6470, Jabra GN9350e, Jabra GN9330e,
Jabra GN9120 EHS* and Jabra GN9125 Series
* Versions that support DHSG EHS mode.
--EHS adapters enabling Electronic Hook Switch control (EHS)
for a wide range of Avaya phones*
--Enables users to hear ring tones, answer and end calls,
adjust volume and mute the call from the Jabra wireless
headset up to 150 meters away from their desk (wireless
range depending on headset selected)
--Works with the following Jabra wireless office headsets:
Jabra PRO 9400 Series, Jabra GO 6470, Jabra GN9350e,
Jabra GN9330e, Jabra GN9120 EHS** and
Jabra GN2125 Series
* See Jabra compatibility overview or consult your Jabra
sales manager or distributor for the right solution
** Versions that support DHSG EHS mode.
Enables true wireless freedom.
FOR ALCATEL PHONES.
DHSG Cord solution.
for Cisco Unified IP phones.
For Polycom phones.
for Avaya phones.
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For latest update visit www.jabra.com
JABRA EHS ADAPTER
FOR ALCATEL PHONES.
--EHS adapter enabling Electronic Hook Switch control (EHS) for Alcatel
IP touch Extended Edition phones
--Enables users to hear ring tones, answer and end calls, adjust volume
and mute the call from the Jabra wireless headset up to 150 meters
away from their desk (wireless range depending on headset selected)
--Compatible with the following Alcatel phones: Alcatel IP Touch
Extended Edition phones 4028 EE, 4038 EE and 4068 EE
--Works with the following Jabra wireless office headsets:
Jabra PRO 9400 Series, Jabra GO 6470, Jabra GN9350e,
Jabra GN9330e, Jabra GN9120 EHS* and Jabra GN9125 Series
* Versions that support DHSG EHS mode.
Jabra link™ 14201-20
Jabra link™ 14201-22
JABRA EHS ADAPTER
FOR CISCO UNIFIED IP PHONES.
-- EHS Adapter enabling Electronic Hook Switch control (EHS) for
Cisco Unified IP phones
--Enables users to hear ring tones, answer and end calls, adjust volume
and mute the call from the Jabra wireless headset up to 150 meters
away from their desk (wireless range depending on headset selected)
--Compatible with the following Cisco Unified IP phones: 7942G, 7945G,
7962G, 7965G and 7975G
--Works with the following Jabra wireless office headsets:
Jabra PRO 9400 Series and Jabra GO 6470
Jabra LINK™ 180
JABRA EHS ADAPTER
FOR SHORETEL PHONES.
--EHS adapter enabling the essential ring tone signaling for the
existing hook switch solution for Shoretel IP phones
--Enables users to hear ring tones, answer and end calls, adjust
volume and mute the call from the Jabra wireless headset up to
150 meters away from their desk (wireless range depending on
headset selected)
--Compatible with the following Shoretel phones: IP 565g,
IP 560g, IP 560, IP 265, IP 230, IP 230g and IP 212k
--Works with the following Jabra wireless office headsets:
Jabra PRO 9400 Series, Jabra GO 6470, Jabra GN9350e,
Jabra GN9330e and Jabra GN9120/Jabra GN9125 Series
SWITCH TO UNIFIED
COMMUNICATIONS.
--Switch seamlessly between desk and softphone using the
same headset
--Manual switch for simple, hassle-free operation
--Compatible with all leading brands of desk and softphones
--Enables use of Jabra QD headsets with PC-based softphones
Jabra LINK™ 280 usb Adapter
Future-proof softphone
and bluetooth® adapter with inline call controls.
JABRA EHS ADAPTER
FOR TOSHIBA PHONES.
--EHS adapter enabling the essential ring tone signaling for the
existing hook switch solution for Toshiba phones
--Enables users to hear ring tones, answer and end calls, adjust
volume and mute the call from the Jabra wireless headset up to
150 meters away from their desk (wireless range depending on
headset selected)
--Compatible with the following Toshiba phones: DP5022-SD,
DP5022-SDM, DP5032-SD, DP5122-SD, DP5130-FSDL, DP5130-SDL,
DP5132-SD, IP5022-SD, IP5122-SD, IP5122-SDC, IP5131-SDL and
IP5132-SD
--Works with the following Jabra wireless office headsets:
Jabra PRO 9400 Series, Jabra GO 6470, Jabra GN9350e,
Jabra GN9330e and Jabra GN9120/Jabra GN9125 Series
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--Switch seamlessly between PC-based IP telephony and mobile
phone calls
--Inline call controls: answer/end calls, adjust volume and mute
the microphone
--Programmable softbuttons for individual preference
--Enhanced sound and noise-filtering with DSP technology
--Safeguards your hearing and helps comply with the strict
Noise-at-work legislation through Jabra PC Suite
--Connects to all Jabra corded QD headsets
--Bluetooth® connection to mobile phone
Jabra LINK™ 220 usb Adapter
Future-proof softphone
adapter for corded headsets.
--Plug-and-play with no software to install
--Enhanced sound and noise-filtering with DSP technology
--Safeguards your hearing and helps comply with the strict
Noise-at-work legislation through Jabra PC Suite
--Connects to all Jabra corded QD headsets
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Jabra wireless headset solutions
Jabra PRO™ 9470
Jabra PRO™ 9465 Duo
Jabra Pro™ 9460
Jabra GO™ 6470
Jabra GN9350e
Jabra GN9330e
Jabra GN9330e USB
Jabra GO™ 660
Jabra GN9120 Midi
Jabra GN9120 Flex
Jabra GN9120 Micro
Jabra GN9120 Duo
Jabra Go™ 6430
Jabra Corded headset solutions
INCLUDING AMPLIFIERS, LIFTER EHS, CORDS, ADAPTERS AND LINKS
Jabra BIZ™ 2400
Jabra BIZ™ 2400 USB
Jabra GN2100
Jabra GN2000
Jabra GN2000 USB
Jabra GN2000 IP/
Jabra Link™ 280
Jabra BIZ™ 1900
Jabra BIZ™ 1900 USB
Jabra BIZ™ 620
Jabra Dial™ 520 USB
Jabra GN8210
Jabra GN8000
Jabra LINK Mobile
Jabra Amplifiers
Jabra GN1000
Jabra EHS adapters
Jabra EHS adapters
Jabra EHS adapters
Jabra LINK™ 180
Jabra LINK™ 280
Jabra LINK™ 220
SPEAKERPHONES
Jabra SPEAK™ 410
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V03_2_1101 The information contained in this guide is based on the best efforts of GN Netcom to include all necessary, available and appropriate information at the time of its creation. Any advice contained in this guide is of a general nature only and should be independently verified
before purchase or other action. GN Netcom is not responsible for any claims arising from errors or out-of-date information contained within this guide.
Through its Jabra brand, GN Netcom is a world leader in innovative headset solutions. With around 825 employees and sales offices around the world, GN Netcom develops
and markets a broad range of wireless headsets and in-car speakerphones for mobile users and both wireless and corded headsets for contact center and office-based users.
GN Netcom is a subsidiary of GN Store Nord A/S.
Jabra® is a registered trademark of GN Netcom A/S
www.jabra.com
The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by GN Netcom A/S is under license. (Design and specifications subject to change without notice)
About GN Netcom