SonicWALL Secure Remote Access Series
SECU R E R E M OT E ACCE SS
Easy-to-use, affordable and clientless secure remote access
n Seamless
In recent years, there has been an increased dependence on mobile workers. This has prompted
a need for providing secure remote access to network resources as well as remote PC control.
SonicWALL® provides a solution that meets the needs of organizations with demanding remote
workforce requirements. SonicWALL Secure Remote Access (SRA) Series solutions are simple to
deploy and even easier to use for a fraction of the price of most other products.
integration
behind virtually any
firewall
n Clientless
connectivity
n NetExtender
technology
n Granular
policy configuration controls
n Personalized
Web portal
n Remote
support
n Remote
PC control
n Web
Application Firewall Service
n Tokenless
two-factor authentication
n Mobile
device support
n Unified
Policy
n SonicWALL
Clean VPN
Remote access has never been so simple to deploy and use. Mobile employees only require
a standard browser to log into a customizable portal that provides access to email, files, Web
applications and internal Web sites. For even more powerful capabilities such as secure access to
any resource on the corporate network including servers and local applications, the appliances
transparently push a downloadable thin client (NetExtender) to the user’s desktop or laptop.
SonicWALL Virtual Assist/Virtual Access can be easily configured and licensed via the
administrative interface as a cost-effective alternative to either traditional remote support tools
or remote PC access productivity tools. Browser-based Virtual Assist thin clients can be pushed
to technicians and customers to establish an interactive support session using SonicWALL SRA.
Alternatively, Virtual Access can increase productivity by enabling administrators or authorized
end users to gain secure remote access to their unattended Windows-based computers from
anywhere via SonicWALL SRA.
Features and Benefits
Seamless integration behind virtually any firewall
enables organizations to leverage the existing network
infrastructure.
Clientless connectivity removes the need for
a pre-installed VPN client, thus freeing administrators
from a tedious and costly task.
NetExtender technology enables network level
access to resources, services and applications.
Granular policy configuration controls enable
network administrators to create policies that “lock
down” a user to specific applications/resources and
prevent unauthorized access to them.
A personalized Web portal displays only those
resources that are available to the user based on
company policy.
Remote support using SonicWALL Virtual Assist
enables technicians to provide secure on-demand
assistance to customers while leveraging the existing
infrastructure.
Remote PC control using SonicWALL Virtual Access
enables administrators or authorized end users to gain
secure remote control of their unattended Windowsbased computers from anywhere.
*Additional license required; available as a software add-on module
Web Application Firewall Service* detects and
protects Web applications (including the SSL VPN
appliance itself) from Web-based attacks, reducing
potential losses and adhering to data protection
compliance mandates.
Tokenless two-factor authentication provides
enhanced protection against key loggers by combining
a unique one-time password generated by the SSL VPN
appliance and sent to a remote user’s mobile device or
email address, with the user’s network user name and
password.
Mobile device support to access an entire intranet
as well as Web-based applications provides greater
flexibility for a remote workforce.
Unified Policy displays granular bookmarks and
policies in one centralized page, streamlining
configuration, troubleshooting and administrative
overhead.
SonicWALL Clean VPN™ both secures the integrity
of VPN access and decontaminates malicious threats
before they can enter the corporate network through
combined deployment with a SonicWALL Network
Security solution.
SonicWALL Secure Remote Access Series – Any time, anywhere access to resources
Granular Access to Authorized Users
The SonicWALL Secure Remote Access (SRA) Series for small- to medium-sized businesses (SMBs) extends secure remote access
beyond managed employees to unmanaged remote employees, partners, and customers. A customizable portal enables users
to access specific resources via a Web browser as defined by a company’s IT policy.
Employee on Corporate
Laptop in Hotel
Files and
Applications
Intranet
User
Desktop
Remote User
Tightly Controlled
and Managed by
IT Department
Employee on
Home Computer
Secure
remote access
that’s easy to
Employee on
Airport Kiosk
SonicWALL SRA
at Corporate Network
Authorized
Partner
Not Controlled
and Managed by
IT Department
Authorized
Customer
deploy, use and
Other
Servers and
Applicatons
Citrix Presentation
Servers™ (ICA) and
Microsoft Terminal
Servers
Other
Desktops
Corporate LAN
won’t break
Broad Access to Resources
SonicWALL SRA Series can be used to provide users with access to a broad range of
resources.
your budget
Awards
n
NetExtender enables native access to corporate network applications such as
Microsoft® Outlook
n
The Virtual Office portal enables Web-based access to intranet (HTTP, HTTPS),
file (FTP, CIFS), desktop (Citrix®, Terminal Server, VNC), and terminal (Telnet, SSH)
resources
Simple to Manage
SonicWALL SRA solutions feature Unified Policy and an intuitive Webbased management interface that offers context sensitive help to
enhance usability. In addition, multiple products can be centrally
managed using the SonicWALL Global Management System (GMS 4.0+).
Resource access via the products can be effortlessly monitored using the
SonicWALL ViewPoint® reporting tool.
Certifications
Remote PC Control
In companies with distributed or branch locations, secondary disaster recovery
sites, outsourced managed services or teleworkers, an administrator, technician,
trusted service provider or authorized employee may require full control of
specific PCs within the LAN from remote locations. SonicWALL Virtual Access
licensed with Virtual Assist, enhances productivity by enabling secure remote
control of unattended Windows-based computer desktops.
(SRA 4200)
Enhanced Solution
SonicWALL Secure Remote Access appliances integrate seamlessly into almost any network topology and can be easily
deployed alongside virtually any third-party firewall. Deployment with a SonicWALL Network Security appliance running
Gateway Anti-Virus, Anti-Spyware and Intrusion Prevention Service along with Application Intelligence and Control further
enhances security benefits. Deploying NetExtender in conjunction with Enforced Client Anti-Virus and Anti-Spyware on
managed PCs enforces endpoint security. Virtual Assist also offers seamless integration by leveraging the appliance’s local and
external authentication facilities. Furthermore, Web Application Firewall Service blocks attacks on the SSL VPN appliance and
other Web applications.
Encrypted SS
SL Traffic
Remote User
Internet
3
NSA or TZ
Firewall
Unified Threat
Management
Scanning
Personalized
Web Portal
SonicWALL Secure Remote Access Solutions
3 Files and
Applications
SonicWALL
SRA Appliance
User
Desktop
Intranet
Remote Access Solution
Corporate LAN
3
With an increasingly mobile workforce and greater threats of
1
unexpected disruptions,
remote access has become a business
Decrypted
necessity. A SonicWALL SRA appliance
deployed in one-arm mode
Traffic
alongside a SonicWALL firewall or virtually any other third-party
Internet
4
firewall enables
remote users to access corporate network resources
SonicWALL
NSA or TZ
securely from anywhere
outside theUnified
LAN. Threat
Firewall
Citrix
Other
Other
XenApp and
Servers
Desktops
Microsoft
and
Applications Terminal Servers
Vasco*,
Active
Directory,
RADIUS,
LDAP
or local
database
Personalized
Web Portal
3
2
SonicWALL
SRA Appliance
RSA*,
Vasco*,
Active
Directory,
RADIUS,
LDAP
or local
database
1
Management
Scanning
Citrix
Other
Other
Encrypted
SSL Traffic XenApp and
Servers
Desktops
Microsoft
and
Internet
Applications Terminal Servers
SonicWALL
Remote User
Corporate LANNSA or TZ
FirewallTechnician
Decrypted
Traffic
Files and
Applications
User
Desktop
Intranet
2
SonicWALL SRA Appliance
4
Unified Threat
Management
Scanning
1 Incoming HTTPS traffic is seamlessly forwarded by the SonicWALL NSA or TZ Series firewall network security
RSA*,
Vasco*,
Active
Customer
Directory,
RADIUS,
LDAP
or local
database
Internet
Citrix
Other
Other
appliance to the SonicWALL SRA appliance, which decrypts and authenticates network traffic.
XenApp and
Servers
Desktops
Microsoft
and
2 Users are authenticated using the onboard database or through third-party authentication methods
Applications Terminal Servers
such as RSA*, Vasco, RADIUS, LDAP, Microsoft Active Directory or Windows NTNetExtender
Domain. Client
Corporate LAN
3 A personalized Web portal provides access to only those resources that the
user isSonicWALL
authorized
to view based
running
Agent
on company policies.
4 Traffic is passed back to the NSA or TZ Series network security appliance where it is fully inspected for viruses, worms, Trojans, spyware and other sophisticated threats by the SonicWALL
Network
Security solution.
Location 1
Local Client
SonicWALL
SRA Appliance
VPN
SonicWALL SRA Appliance
Location 2
Remote Support Solution
Internet
Technician
Hub/
Switch
Customer
Router/
Internet
Modem
With more employees working remotely and customers dispersed globally,
it is becoming increasingly important for organizations to provide remote
SonicWALL
SRA Appliance
support for off-site
business
devices such as laptops and home PCs.
Ineffective support using expensive and cumbersome tools can undermine
IT service level agreements and inhibit remote worker productivity. Using
Customer
SonicWALL Virtual Assist
on a SRA appliance, a technician can instantly
Internet
access a remote device over the Web, transfer files, and chat with the end
user, enabling rapid diagnosis and problem resolution without the need for
a pre-installed “fat” client.
Location 3
SonicWALL CDP Appliance
Location 4
Local Area Network
Technician
Location 5
NetExtender Client
running SonicWALL Agent
Disaster Recovery Solution
Disaster recovery can be triggered by a catastrophic event such as a
Local Client
hurricane or epidemic, or by something as simple as a regional power
outage, severe weather, flu outbreaks, or flooding of an office building due
to a burst water pipe. Business disruption can mean lost opportunities,
revenues and reputation. SonicWALL SSL VPN and Continuous Data
Protection (CDP) solution with a subscription to SonicWALL CDP Offsite
Hub/
Data Backup Service provide employees who are not able to physically get
Switch
to the office with access to your corporate resources remotely via a secure
SSL VPN connection. Corporate resources are always accessible as they are
NetExtender Client
backed up both locally and offsite.
running SonicWALL Agent
Location 1
SonicWALL
SRA Appliance
VPN
Location 2
Internet
Router/
Modem
Location 3
SonicWALL CDP Appliance
Location 4
Local Area Network
Internet
Wireless Authentication
The
SonicWALL
Local
Client appliance
WLAN
can be configured to
authenticate WLAN users, SonicWALL
SRA
Appliance
granting them access to
SonicPoint-N
internal resources while
keeping the session
secure. The benefit to
this method of acccess
is “clientless” access
from theHub/
WLAN.
Switch
Wireless
User
SonicWALL
CDP
Appliance
Step
1: Network
Local
Area
Wireless user
obtains DHCP
lease on the
WLAN
network.
Location 5
Firewall
Location 1
VPN
LAN
Location 2
NetExtender Client
Clean Wireless Solution
running SonicWALL Agent
More corporations, universities, hospitals and governmental
organizations are implementing wireless networks and using SSL
VPN as a secure and centralized access
control
Location
1 solution. SonicWALL
Location 3SonicWALL
SSL VPNs integrate seamlessly with SonicWALL wireless access
VPN
SRA Appliance
solutions. When deployed alongside a SonicWALL network security
Location 2
Workstations
AD Server
appliance and several SonicPoints, a SonicWALL SSL VPN ensures
Location 4
that users get access from anywhere on campus and the wireless
Internet
Step 3:
connections are encrypted via the SSL protocol. As an added
Once authenticated, the user can open a
Hub/
Location
5
Router/
NetExtender session which will create a
3 into
bonus, remote
workers away from campus canLocation
connect
Switch
Modem
“tunnel all” route
from the client’s system
to the appliance. The user will be given a
the corporate network via an SSL VPN connection. IT maintains
NetExtender client subnet and
can nowCDP Appliance
SonicWALL
centralized, granular access control over who can access what
access internal and external resources.
resources from using a single gateway. Location 4
Encrypted Traffic
DMZ/SSL VPN
Internet
Local Client
Router/
Modem
SonicWALL
SRA Appliance
Step 2:
When browser is
opened, the user is
redirected to the
appliance and
prompted for
authentication.
Local Area Network
Location 5
Internet
Specifications
SonicWALL Secure Remote Access Series
Performance
SonicWALL SRA 1200
5 User
01-SSC-6063
SRA 1200 Additional Users
(50 User Maximum)
Hardware
SRA 1200
Concurrent User License:
Maximum allowable concurrent Virtual Assist technicians:
Add 1 Concurrent User
01-SSC-6067
Add 5 Concurrent Users
01-SSC-6068
SRA 4200
Concurrent User License:
Maximum allowable concurrent Virtual Assist technicians: Maximum Concurrent
Users:
Add 10 Concurrent Users
01-SSC-6069
SRA 1200 Support
SonicWALL Dynamic Support 24x7
for up to 25 Users (1-year)
01-SSC-8868
SonicWALL Dynamic Support 8x5
for up to 25 Users (1-year)
01-SSC-8871
SonicWALL SRA 4200
25 User
01-SSC-5998
SRA 4200 Additional Users
(500 User Maximum)
Add 10 Concurrent Users
01-SSC-5599
Add 25 Concurrent Users
01-SSC-6005
Add 100 Concurrent Users
01-SSC-6012
SRA 4200 Support
SonicWALL Dynamic Support 24x7
for up to 100 Users (1-year)*
01-SSC-6013
SonicWALL Dynamic Support 8x5
for up to 100 users (1-year)*
01-SSC-6022
SonicWALL Dynamic Support 24x7
for 101 to 500 users (1-year)*
01-SSC-6029
SonicWALL Dynamic Support 8x5
for 101 to 500 users (1-year)*
01-SSC-6035
*Multi-year support SKUs
are available
Maximum Concurrent
Users: Recommended for organizations with 50 or fewer employees
Starts with 5 concurrent users. Additional user licenses available in 1, 5, and 10 user increments.
10
50
Recommended for organizations with 500 or fewer employees
Starts with 25 concurrent users. Additional user licenses available in 10, 25, and 100 user increments.
25
500
Key Features
Applications Supported
Proxy NetExtender
Citrix (ICA), HTTP, HTTPS, FTP, SSH, Telnet, RDP, VNC, Windows® file sharing (Windows SMB/CIFS)
Any TCP/IP based application: ICMP, VoIP, IMAP, POP, SMTP, etc.
Encryption
DES (128), 3DES (128, 256), AES (128, 192, 256), ARC4 (128), MD5, SHA-1
Authentication
RSA, Vasco, One-time Passwords, Internal user database RADIUS, LDAP, Microsoft, Active Directory, Windows NT Domain
Hardened Security Appliance
SRA 1200 Yes
SRA 4200 Yes
Cryptographic Hardware Acceleration
SRA 1200 No
SRA 4200 Yes
Interfaces
SRA 1200 SRA 4200 (2) Gigabit Ethernet, (2) USB, (1) Console
(4) Gigabit Ethernet, (2) USB, (1) Console
Processors
SRA 1200 SRA 4200 x86 main processor x86 main processor, cryptographic accelerator
Memory (RAM)
SRA 1200 SRA 4200 1 GB
2 GB
Flash Memory
SRA 1200 SRA 4200 1 GB
1 GB
Power Supply
SRA 1200 SRA 4200 Internal
Internal
Max Power Consumption
SRA 1200 SRA 4200 53 W
75 W
Total Heat Dissipation
SRA 1200 SRA 4200 181.0 BTU
256.0 BTU
Dimensions
SRA 1200 SRA 4200
Appliance Weight
SRA 1200 SRA 4200 9.50 lbs
4.30 kg
9.50 lbs
4.30 kgs
WEEE Weight
SRA 1200 SRA 4200 10.0 lbs
4.50 kg
10.0 lbs
4.50 kgs
Major Regulatory
Compliance FCC Class A, ICES Class A, CE, C-Tick, VCCI
Class A, MIC, NOM, UL, cUL, TUV/GS, CB
Client PC Operating Systems Supported
Proxy
All operating systems
Environment
32-105˚ F, 0-40˚ C
Humidity 5-95% RH, non-condensing
NetExtender
MTBF
SRA 1200 SRA 4200 13.0 years
8.3 years
Multiple Domain Support Yes
Multiple Portal Support
Yes
Fine Grain Access control At the user, user group and network resource level
Session Security
Inactivity timeouts prevent unauthorized use
of inactive sessions
Certificates
Server
Client
Self-signed with editable common name and
and imported from third parties
Optional client certificates supported
Cache Cleaner
Configurable. Upon logout all cached downloads,
cookies and URLs downloaded through the SSL tunnel are erased from the remote computer
Windows 2000, 2003, XP/Vista (32-bit and 64-
bit), 7 (32-bit and 64-bit), Win Mobile 6.5 (Pocket PC), Win Mobile 6.5 (Classic/Professional), MacOS 10.4+ and SnowLeopard (PowerPC and Intel), Linux Fedora Core 3+ / Ubuntu 7+ / OpenSUSE
Web Browsers Supported Microsoft Internet Explorer, Firefox Mozilla
Personalized Portal
The remote user sees only those resources
that the administrator has granted access to
based on company policy
Management
Web GUI (HTTP, HTTPS), Send syslog and heartbeat messages to GMS (4.0 and higher) SNMP Support
Usage Monitoring
Graphical monitoring of memory, CPU, users and bandwidth usage
Logging
Detailed logging in an easy-to-read format,
Syslog supported email alerts
Single-Arm Mode
Yes
17.00 x 10.13 x 1.75 in
43.18 x 25.73 x 4.45 cm
17.00 x 10.13 x 1.75 in
43.18 x 25.73 x 4.45 cm
For more information on SonicWALL Secure Remote
Access solutions, visit www.sonicwall.com.
SonicWALL Virtual Assist Connection to remote PC, chat, FTP and diagnostic or Virtual Access
tools
(licensed together)
IPv6 Support
Basic
Application offloading
Yes
Web Application Firewall Yes
SonicWALL’s line-up of dynamic security solutions
SonicWALL, Inc.
2001 Logic Drive, San Jose, CA 95124
T +1 408.745.9600 F +1 408.745.9300
www.sonicwall.com
NETWORK
SECURITY
SECURE
REMOTE ACCESS
WEB AND E-MAIL
SECURITY
BACKUP
AND RECOVERY
POLICY AND
MANAGEMENT
PROTECTION AT THE SPEED OF BUSINESS™
©2010 SonicWALL and the SonicWALL logo is registered trademarks of SonicWALL, Inc. Other product names mentioned herein may be trademarks and/or registered trademarks of their respective companies. Specifications and descriptions subject to change
without notice. 07/10 SW 1018