Hewlett Packard Enterprise 3500B 2lines Grayscale Grey

HP 350x IP Phone Series
Data sheet
Product overview
Key features
The full-featured, SIP-based HP 350x IP Phone Series
meets the diverse communications needs of
organizations of all sizes with a full range of
call-handling features and functionality that
encourages collaboration and increases productivity.
All phones support digital labeling, PoE, four-way
navigation controls, and are available with
high-resolution backlit and color TFT displays. In
addition, they deliver rich, full body, wideband voice
clarity with full-duplex speakerphones, as well as offer
intuitive interfaces, Gigabit Ethernet support, and
environmentally friendly power-save options. Ideal for
common areas and everyday desktop business use,
the phones are the perfect solution for knowledge
workers, departmental administrators, and
teleconference participants with intensive
communication requirements. Optional accessories
include wall mounts, AC power adapters, and
deskstands.
b
Wide phone portfolio for all business needs
b
Lower energy use and cost-effective operation
b
Gigabit Ethernet connectivity for high performance
b
Productivity-enhancing IPPBX feature functionality
b
Exceptional sound quality with wideband audio
Features and benefits
Management
• Nine definable ring tones: offer a choice of
ring tones, which are used when alerting users of
new incoming calls and can be configured via the
Web provisioning interface; provides customers with
a choice to further personalize the phone to meet
their own needs
• Browser-based management: Web-based
management on the VCX server eases configuration
tasks and makes advanced features easier to
master; customization capabilities allow users to
accomplish a variety of setup procedures themselves
• Support for 10 different languages: all 350x
series IP phones have user interface localization
capabilities with the support of the following
interface languages: Chinese (Simplified), Dutch,
English (US), French (European), German, Italian,
Korean, Portuguese (Brazilian), Spanish (Latin), and
Russian
• VCX IP phone license support: all 350x series
IP phones require a software keycode license (sold
separately) to activate; 350x phones will work with
legacy VCX 7.x , 8.x, and 9.0 IP phone licenses,
along with 9.5+ IP phone licenses, as long as VCX
system is running software version 9.5 and later; all
IP phone licenses are managed from the VCX
administrator Web provisioning interface
• Country-specific tones: VCX Connect solution
allows administrators and users to configure phones
for a certain country, which specifies the tones used
by the phone; the country configuration for the
phone is on a per-user basis via Web provisioning
Connectivity
• Gigabit Ethernet connectivity: to reduce
cabling costs and eliminate the need for a
standalone switch port, 350x series IP phone
models offer two switched Gigabit Ethernet ports,
except for the 3500B model, which supports
10/100 connectivity; the second port is used as a
PC pass-through port that supports handling and
passing of IEEE 802.1x EAP packets; this helps
ensure that the desktop phone is an integral part of
a high-performance network and is ready for future
connectivity needs
• Optional connectivity accessories: include
ergonomically designed wall mounts that fit the form
factor of the 350x phone design, AC power
adapters, and replacement phone stands
• IEEE 802.3af Power over Ethernet (PoE)
support: all 350x series IP phones support IEEE
802.3af Power over Ethernet (PoE) and help reduce
the total cost of ownership
Investment protection
• Green technology: all 350x series IP phones
support configurable energy conservation options
that include both a screen-save capability and a
deep sleep power-save mode; user- and
administrator-configurable power-save options
reduce energy use by up to 50% relative to peak
usage requirements
• Energy Star 2.0 power adapters: optional
350x series IP phone power adapters are designed
to be Energy Star 2.0 compliant to make them more
efficient than conventional adapters
Ease of use
• Context-sensitive soft keys: 3503 model
phones have five interactive and context-sensitive
soft keys, while the remaining models have four,
facilitating efficient management of the most
demanding communication needs; this enables easy
access to the user directory, call logs, speed dials,
and feature lists from the LCD soft keys; all phones
use either icon- or text-driven menu selections for
universal understanding of feature options
2
Flexibility
User productivity
• A phone portfolio for all business needs:
350x series phones offer a comprehensive suite of
devices designed for the most demanding and
varied range of work environments and users;
easy-to-use features make these phones ideal for
common areas and everyday desktop business use,
as well as for knowledge workers, departmental
administrators, and teleconference participants with
intensive communication requirements
• Productivity-enhancing functionality: a
broad range of functions, combined with HP VCX IP
telephony, offer organizations exceptional
scalability and reliability; these capabilities include
SIP-based messaging, conferencing, presence,
multiline support, shared call/bridged line
appearance, busy lamp field, flexible button
mappings, soft keys, dedicated menu buttons for
one-touch access, and a myriad of other Voice over
IP (VoIP) functions that enhance communications and
collaboration
• Customizable system-wide background
image: options such as customizable background
images on the 3503 IP phone provide enterprise
administrators with the flexibility to upload a
company-wide corporate image
• Three-page button-mapping features:
one-touch call handling, enabled by programmable
feature buttons accessible by a unique three-page
scrolling feature on the 3502 and 3503 IP phones,
provides the scalability and flexibility to map three
times the number of features as available buttons.
• Flexible date and time display: allows
administrators or users to configure date and time
displays on the phones using the Web provisioning
interface, which provides displays based on user
preference or location preference
Technical features
• Phone mobility and roaming: allows system
administrator to determine whether end users can
move their stations; phones/soft clients can be
locked to a physical switch port (using MAC
address) or to a specific IP subnet; end users can
move their phones to any location that has IP access
to the user’s telephony server, regardless of
geographic location; hot desking is supported with
VCX when logging into a different VCX region or
branch that is configured for Global Directory
• Full-duplex speaker phones: all 350x series IP
phones feature full-duplex speakers, which provide a
more superb "real" communication experience, even
with the entry-level phones
Voice functionality
• Hearing aid compatibility: all HP 350x series
IP phones comply with FCC Part 68 (CFR 47),
hearing aid compatibility (HAC), to support hearing
aids that contain sensitive tele-coils
• Adaptive jitter buffer: all 350x series IP phones
offer adaptive jitter buffers to help resolve VoIP
packet delay, delay jitter, packet loss, and
occasional clock drifts caused by the complexity of
voice and data networks
• Exceptional sound clarity: the 350x series IP
phones deliver superior voice quality over the
network; all users experience rich, high-fidelity
audio—a particularly important benefit in a multisite
networking environment; clear, high-quality audio
performance is provided by the wideband audio
codecs G.722 and G722.2 used on most models
• Superior speaker mode audio: standard
headset connections, handset-lifter friendly designs,
wideband-ready handsets, dedicated
handset-headset changeover buttons and full-duplex
speakerphones with echo cancellation, and noise
reduction further enhance the experience of
hands-free communications
• Multiple codec support: all 350x IP phone
models support the following range of audio
codecs: G.711, G.729a/b (models 3500, 3500B),
G.722, G722.2, G.711, and G.729a/b (all other
models); all models require system software support
Phone characteristics
• RJ-9 headset jack: allows for industry-standard
RJ-9 compatible wired and wireless headsets and
handset lifters to be connected for easy call
handling and convenience
3
• Four-way cursor control with select key: all
350x series IP phones feature four-way navigation
buttons with a select button that allows for quick and
easy feature menu navigation, phone configuration
and call handling; the navigation select key can be
used to put calls on and off hold
• Interactive LCD displays: all 350x series IP
phones offer icon- and text-driven menus
• Linux operating system: all 350x series IP
phones are implemented on a robust
security-hardened Linux operating system
• Backlit MUTE button: all 350x series IP phones
feature a backlit, dedicated MUTE button, which
provides easy audio control
• New contemporary look and feel: a newly
designed, energy-efficient family of devices, the HP
350x IP series phones are a new product offering
from HP that replaces the current 310x IP Phones
Series
Warranty and support
• Warranty: one-year limited lifetime hardware
warranty; 90-day limited software warranty; 90
days of telephone technical support
4
HP 350x IP Phone Series
Specifications
HP 3500B IP Phone (JC505A)
HP 3500 IP Phone (JC504A)
HP 3501 IP Phone (JC506A)
2 RJ-45 auto-sensing 10/100 PoE ports (IEEE 802.3
Type 10Base-T, IEEE 802.3u Type 100Base-TX, IEEE
802.3af PoE); Duplex: half or full
2 RJ-45 auto-sensing 10/100/1000 PoE ports (IEEE
802.3 Type 10Base-T, IEEE 802.3u Type
100Base-TX, IEEE 802.3ab Type 1000Base-T, IEEE
802.3af PoE); Media Type: Auto-MDIX; Duplex:
10Base-T/100Base-TX: half or full; 1000Base-T: full
only
2 RJ-45 auto-sensing 10/100/1000 PoE ports (IEEE
802.3 Type 10Base-T, IEEE 802.3u Type
100Base-TX, IEEE 802.3ab Type 1000Base-T, IEEE
802.3af PoE); Media Type: Auto-MDIX; Duplex:
10Base-T/100Base-TX: half or full; 1000Base-T: full
only
2 RJ-9 (headset and handset)
2 RJ-9 (headset and handset)
8.7(d) x 7.8(w) x 3.6(h) in. (22.1 x 19.81 x 9.14
cm) (NAU height)
8.7(d) x 7.8(w) x 3.6(h) in. (22.1 x 19.81 x 9.14
cm) (NAU height)
8.7(d) x 7.8(w) x 3.6(h) in. (22.1 x 19.81 x 9.14
cm) (NAU height)
Weight
2.91 lb. (1.32 kg), Fully loaded phone, handset
and cord, Ethernet cable, phone sheets, and other
packaging material
2.9 lb. (1.32 kg), Fully loaded phone, handset and
cord, Ethernet cable, phone sheets, and other
packaging material
2.91 lb. (1.32 kg), Fully loaded phone, handset
and cord, Ethernet cable, phone sheets, and other
packaging material
Full configuration weight
2.13 lb. (0.97 kg)
2.13 lb. (0.97 kg)
2.18 lb. (0.99 kg)
Mounting
Rests on a multiangle deskstand or wall mount
Rests on a multiangle deskstand or wall mount
Rests on a multiangle deskstand or wall mount
Environment
Operating temperature
32°F to 104°F (0°C to 40°C); Ambient Temperature
32°F to 104°F (0°C to 40°C); Ambient Temperature
32°F to 104°F (0°C to 40°C); Ambient Temperature
Operating relative humidity
5% to 95%, non-condensing
5% to 95%, non-condensing
5% to 95%, non-condensing
Non-operating/Storage temperature
-40°F to 158°F (-40°C to 70°C)
-40°F to 158°F (-40°C to 70°C)
-40°F to 158°F (-40°C to 70°C)
Electrical characteristics
Voltage
100-240 VAC
100-240 VAC
100-240 VAC
Current
0.5 A
0.5 A
0.5 A
Idle power
2.4 W
4.4 W
5.7 W
Maximum power rating
2.8 W
6.4 W
8.1 W
Power output
25 W
25 W
25 W
Frequency
50 / 60 Hz
50 / 60 Hz
50 / 60 Hz
Notes
Idle power is the actual power consumption of the
device with no ports connected.
Maximum power rating and maximum heat
dissipation are the worst-case theoretical maximum
numbers provided for planning the infrastructure
with fully loaded PoE (if equipped), 100% traffic, all
ports plugged in, and all modules populated.
Idle power is the actual power consumption of the
device with no ports connected.
Maximum power rating and maximum heat
dissipation are the worst-case theoretical maximum
numbers provided for planning the infrastructure
with fully loaded PoE (if equipped), 100% traffic, all
ports plugged in, and all modules populated.
Idle power is the actual power consumption of the
device with no ports connected.
Maximum power rating and maximum heat
dissipation are the worst-case theoretical maximum
numbers provided for planning the infrastructure
with fully loaded PoE (if equipped), 100% traffic, all
ports plugged in, and all modules populated.
Phone characteristics
Max. calls (lines) supported
2
2
2
Programmable lighted buttons
2 (not lighted)
2 (not lighted)
2 (not lighted)
Fixed feature buttons
10
10
10
Soft keys
4 (see *Notes)
4 (see *Notes)
4
Four-way navigation control
Yes
Yes
Yes
Display type
Grayscale
Grayscale
Backlit Grayscale
Display backlit
No
No
Yes
Number of display lines
4
4
4
Display size
3.5 in. (85 mm x 28 mm)
3.5 in. (85 mm x 28 mm)
3.5 in. (85 mm x 28 mm)
Display pixel resolution
192 x 64
192 x 64
192 x 64
Desk stand
Multiposition (35 and 55 degree)
Multiposition (35 and 55 degree)
Multiposition (35 and 55 degree)
Platforms Supported
VCX
VCX
VCX
Default ringtones
9
9
9
Emissions
VCCI Class B; EN 55022 Class B; AS/NZS 3548
Class B; FCC CFR 47 Part 15 Class B; ICES-003
Class B; AS/NZS CISPR 22; VCCI V-3/2000.04;
EMC Directive 89/336/EEC; EN 55022 (CISPR
22) Class B with FTP Cabling; FCC Part 15, Class B
with FTP cabling; ANSI C63.4 2003; CISPR 24;
ETSI EN 300 386 V1.3.3; EN 61000-4-2; EN
61000-4-3; EN 61000-4-4; EN 61000-4-5; EN
61000-4-6; Anatel; EN 61000-3-2:2006; EN
61000-3-3:1995 +A1:2001+A2:2005; EMC
Directive 2004/108/EC; EN 55024:1998+
A1:2001 + A2:2003; EN 61000-4-11:2004; EN
61000-4-8:2001
VCCI Class B; EN 55022 Class B; AS/NZS 3548
Class B; FCC CFR 47 Part 15 Class B; ICES-003
Class B; AS/NZS CISPR 22; VCCI V-3/2000.04;
EMC Directive 89/336/EEC; EN 55022 (CISPR
22) Class B with FTP Cabling; FCC Part 15, Class B
with FTP cabling; ANSI C63.4 2003; CISPR 24;
ETSI EN 300 386 V1.3.3; EN 61000-4-2; EN
61000-4-3; EN 61000-4-4; EN 61000-4-5; EN
61000-4-6; Anatel; EN 61000-3-2:2006; EN
61000-3-3:1995 +A1:2001+A2:2005; EMC
Directive 2004/108/EC; EN 55024:1998+
A1:2001 + A2:2003; EN 61000-4-11:2004; EN
61000-4-8:2001
VCCI Class B; EN 55022 Class B; AS/NZS 3548
Class B; FCC CFR 47 Part 15 Class B; ICES-003
Class B; AS/NZS CISPR 22; VCCI V-3/2000.04;
EMC Directive 89/336/EEC; EN 55022 (CISPR
22) Class B with FTP Cabling; FCC Part 15, Class B
with FTP cabling; ANSI C63.4 2003; CISPR 24;
ETSI EN 300 386 V1.3.3; EN 61000-4-2; EN
61000-4-3; EN 61000-4-4; EN 61000-4-5; EN
61000-4-6; Anatel; EN 61000-3-2:2006; EN
61000-3-3:1995 +A1:2001+A2:2005; EMC
Directive 2004/108/EC; EN 55024:1998+
A1:2001 + A2:2003; EN 61000-4-11:2004; EN
61000-4-8:2001
ETSI EN 300 386 V1.3.3; ANSI C63.4 2003;
EMC Directive 2004/108/EC; ETSI EN 300 386
V1.3.3
ETSI EN 300 386 V1.3.3; ANSI C63.4 2003;
EMC Directive 2004/108/EC; ETSI EN 300 386
V1.3.3
ETSI EN 300 386 V1.3.3; ANSI C63.4 2003;
EMC Directive 2004/108/EC; ETSI EN 300 386
V1.3.3
Ports
2 RJ-9 (headset and handset)
Physical characteristics
Dimensions
Immunity
Generic
5
HP 350x IP Phone Series
Specifications (continued)
HP 3500B IP Phone (JC505A)
HP 3500 IP Phone (JC504A)
HP 3501 IP Phone (JC506A)
EN
EN 55024:1998+ A1:2001 + A2:2003
EN 55024:1998+ A1:2001 + A2:2003
EN 55024:1998+ A1:2001 + A2:2003
ESD
EN 61000-4-2:1995+A1:1998+A2:2001 4 kV
CD, 8 kV AD
EN 61000-4-2:1995+A1:1998+A2:2001 4 kV
CD, 8 kV AD
EN 61000-4-2:1995+A1:1998+A2:2001 4 kV
CD, 8 kV AD
Radiated
AS/NZS CISPR22 Class B; FCC (CFR 47, Part 15)
Class B; ICES-003 Class B; EN 55022 Class B; EN
61000-4-3:2006 80~800 MHz: 3 V/m,800~960
MHz:10 V/m, 960~1000 MHz: 3 V/m,
1400~2000 MHz: 10 V/m
AS/NZS CISPR22 Class B; FCC (CFR 47, Part 15)
Class B; ICES-003 Class B; EN 55022 Class B; EN
61000-4-3:2006 80~800 MHz: 3 V/m,800~960
MHz:10 V/m, 960~1000 MHz: 3 V/m,
1400~2000 MHz: 10 V/m
AS/NZS CISPR22 Class B; FCC (CFR 47, Part 15)
Class B; ICES-003 Class B; EN 55022 Class B; EN
61000-4-3:2006 80~800 MHz: 3 V/m,800~960
MHz:10 V/m, 960~1000 MHz: 3 V/m,
1400~2000 MHz: 10 V/m
EFT/Burst
EN 61000-4-4:2004 1.0 kV (power line) , 0.5 kV
(signal line)
EN 61000-4-4:2004 1.0 kV (power line) , 0.5 kV
(signal line)
EN 61000-4-4:2004 1.0 kV (power line) , 0.5 kV
(signal line)
Surge
EN 61000-4-5:2006 AC :2 kV/4 kV
EN 61000-4-5:2006 AC :2 kV/4 kV
EN 61000-4-5:2006 AC :2 kV/4 kV
Conducted
AS/NZS CISPR22 Class B; FCC (CFR 47, Part 15)
Class B; ICES-003 Class B; EN 55022 Class B;
Class B with UTP5
AS/NZS CISPR22 Class B; FCC (CFR 47, Part 15)
Class B; ICES-003 Class B; EN 55022 Class B;
Class B with UTP5
AS/NZS CISPR22 Class B; FCC (CFR 47, Part 15)
Class B; ICES-003 Class B; EN 55022 Class B;
Class B with UTP5
Power frequency magnetic field
EN 61000-4-8:2001 1 A/m, 50 or 60 Hz
EN 61000-4-8:2001 1 A/m, 50 or 60 Hz
EN 61000-4-8:2001 1 A/m, 50 or 60 Hz
Voltage dips and interruptions
EN 61000-4-11:2004 >95% reduction, 0.5 period;
30% reduction, 25 periods; >95% reduction, 250
period
EN 61000-4-11:2004 >95% reduction, 0.5 period;
30% reduction, 25 periods; >95% reduction, 250
period
EN 61000-4-11:2004 >95% reduction, 0.5 period;
30% reduction, 25 periods; >95% reduction, 250
period
Harmonics
EN 61000-3-2:2006 class A
EN 61000-3-2:2006 class A
EN 61000-3-2:2006 class A
Flicker
EN 61000-3-3:1995 +A1:2001+A2:2005
EN 61000-3-3:1995 +A1:2001+A2:2005
EN 61000-3-3:1995 +A1:2001+A2:2005
Management
IMC - Intelligent Management Center; Web
browser; configuration menu; Digital Labels,
Definable ring tones
IMC - Intelligent Management Center; Web
browser; configuration menu; Digital Labels,
Definable ring tones
IMC - Intelligent Management Center; Web
browser; configuration menu; Digital Labels,
Definable ring tones
Notes
For 3500/3500B/3501 models: Of the four
buttons below the LCD, the two on the right are
unlighted, programmable, and may be used as soft
keys.
For 3500/3500B/3501 models: Of the four
buttons below the LCD, the two on the right are
unlighted, programmable, and may be used as soft
keys.
For 3500/3500B/3501 models: Of the four
buttons below the LCD, the two on the right are
unlighted, programmable, and may be used as soft
keys.
Services
Refer to the HP website at
www.hp.com/networking/services for details on the
service-level descriptions and product numbers. For
details about services and response times in your
area, please contact your local HP sales office.
Refer to the HP website at
www.hp.com/networking/services for details on the
service-level descriptions and product numbers. For
details about services and response times in your
area, please contact your local HP sales office.
Refer to the HP website at
www.hp.com/networking/services for details on the
service-level descriptions and product numbers. For
details about services and response times in your
area, please contact your local HP sales office.
Standards and protocols
(applies to all products in series)
Device management
Web UI
RFC 826 ARP
RFC 854 TELNET
RFC 894 IP over Ethernet
RFC 950 Internet Standard Subnetting Procedure
RFC 951 BOOTP
RFC 1042 IP Datagrams
RFC 1349 Type of Service
RFC 1531 Dynamic Host Configuration Protocol
RFC 1533 DHCP Options and BOOTP Vendor
Extensions
RFC 1534 DHCP/BOOTP Interoperation
RFC 1541 DHCP
RFC 1542 BOOTP Extensions
RFC 2131 DHCP
RFC 2132 DHCP Options and BOOTP Vendor
Extensions
RFC 3261 Session Initiation Protocol (SIP)
General protocols
IEEE 802.1D MAC Bridges
IEEE 802.1p Priority
IEEE 802.1Q VLANs
IEEE 802.3 Type 10BASE-T
IEEE 802.3ab 1000BASE-T
IEEE 802.3af Power over Ethernet
RFC 768 UDP
RFC 791 IP
RFC 792 ICMP
RFC 793 TCP
IP multicast
RFC 2236 IGMPv2
6
HP 350x IP Phone Series
Specifications (continued)
Ports
HP 3502 IP Phone (JC507A)
HP 3503 IP Phone (JC508A)
2 RJ-45 auto-sensing 10/100/1000 PoE ports (IEEE 802.3 Type 10Base-T, IEEE
802.3u Type 100Base-TX, IEEE 802.3ab Type 1000Base-T, IEEE 802.3af PoE);
Media Type: Auto-MDIX; Duplex: 10Base-T/100Base-TX: half or full;
1000Base-T: full only
2 RJ-45 auto-sensing 10/100/1000 ports (IEEE 802.3 Type 10Base-T, IEEE
802.3u Type 100Base-TX, IEEE 802.3ab Type 1000Base-T); Media Type:
Auto-MDIX; Duplex: 10Base-T/100Base-TX: half or full; 1000Base-T: full only
2 RJ-9 (headset and handset)
2 RJ-9 (headset and handset)
Physical characteristics
Dimensions
9.7(d) x 8.4(w) x 3.7(h) in. (24.64 x 21.34 x 9.4 cm) (NAU height)
10.6(d) x 8.9(w) x 3.6(h) in. (26.92 x 22.61 x 9.14 cm) (NAU height)
Weight
3.7 lb. (1.68 kg), Fully loaded phone, handset and cord, Ethernet cable, phone
sheets, and other packaging material
3.7 lb. (1.68 kg), Fully loaded phone, handset and cord, Ethernet cable, phone
sheets, and other packaging material
Full configuration weight
2.6 lb. (1.18 kg)
2.66 lb. (1.21 kg)
Mounting
Rests on a multiangle deskstand or wall mount
Rests on a multiangle deskstand or wall mount
Environment
Operating temperature
32°F to 104°F (0°C to 40°C); Ambient Temperature
32°F to 104°F (0°C to 40°C); Ambient Temperature
Operating relative humidity
5% to 95%, non-condensing
5% to 95%, non-condensing
Non-operating/Storage temperature
-40°F to 158°F (-40°C to 70°C)
-40°F to 158°F (-40°C to 70°C)
Electrical characteristics
Voltage
100-240 VAC
100-240 VAC
Current
0.5 A
0.5 A
Idle power
5.8 W
5.3 W
Maximum power rating
9.1 W
10.6 W
Power output
25 W
25 W
Frequency
50 / 60 Hz
50 / 60 Hz
Notes
Idle power is the actual power consumption of the device with no ports
connected.
Maximum power rating and maximum heat dissipation are the worst-case
theoretical maximum numbers provided for planning the infrastructure with fully
loaded PoE (if equipped), 100% traffic, all ports plugged in, and all modules
populated.
Idle power is the actual power consumption of the device with no ports
connected.
Maximum power rating and maximum heat dissipation are the worst-case
theoretical maximum numbers provided for planning the infrastructure with fully
loaded PoE (if equipped), 100% traffic, all ports plugged in, and all modules
populated.
Phone characteristics
Max. calls (lines) supported
6
8
Programmable lighted buttons
15 (on 3 screens)
21 (on 3 screens)
Fixed feature buttons
11
11
Soft keys
4
3
Four-way navigation control
Yes
Yes
Display type
Backlit Grayscale
Backlit, Graphical Color, Anti-glare
Display backlit
Yes
Yes
Number of display lines
8
10
Display size
4.3 in. (95 mm x 52 mm)
5 in. (110.6 mm x 67.4 mm)
Display pixel resolution
240 x 128
800 x 480
Desk stand
Multiposition (35 and 55 degree)
Multiposition (35 and 55 degree)
Platforms Supported
VCX
VCX
Default ringtones
9
9
Emissions
VCCI Class B; EN 55022 Class B; AS/NZS 3548 Class B; FCC CFR 47 Part
15 Class B; ICES-003 Class B; AS/NZS CISPR 22; VCCI V-3/2000.04; EMC
Directive 89/336/EEC; EN 55022 (CISPR 22) Class B with FTP Cabling; FCC
Part 15, Class B with FTP cabling; ANSI C63.4 2003; CISPR 24; ETSI EN 300
386 V1.3.3; EN 61000-4-2; EN 61000-4-3; EN 61000-4-4; EN 61000-4-5;
EN 61000-4-6; Anatel; EN 61000-3-2:2006; EN 61000-3-3:1995
+A1:2001+A2:2005; EMC Directive 2004/108/EC; EN 55024:1998+
A1:2001 + A2:2003; EN 61000-4-11:2004; EN 61000-4-8:2001
VCCI Class B; EN 55022 Class B; AS/NZS 3548 Class B; FCC CFR 47 Part
15 Class B; ICES-003 Class B; AS/NZS CISPR 22; VCCI V-3/2000.04; EMC
Directive 89/336/EEC; EN 55022 (CISPR 22) Class B with FTP Cabling; FCC
Part 15, Class B with FTP cabling; ANSI C63.4 2003; CISPR 24; ETSI EN 300
386 V1.3.3; EN 61000-4-2; EN 61000-4-3; EN 61000-4-4; EN 61000-4-5;
EN 61000-4-6; Anatel; EN 61000-3-2:2006; EN 61000-3-3:1995
+A1:2001+A2:2005; EMC Directive 2004/108/EC; EN 55024:1998+
A1:2001 + A2:2003; EN 61000-4-11:2004; EN 61000-4-8:2001
ETSI EN 300 386 V1.3.3; ANSI C63.4 2003; EMC Directive 2004/108/EC;
ETSI EN 300 386 V1.3.3
ETSI EN 300 386 V1.3.3; ANSI C63.4 2003; EMC Directive 2004/108/EC;
ETSI EN 300 386 V1.3.3
EN
EN 55024:1998+ A1:2001 + A2:2003
EN 55024:1998+ A1:2001 + A2:2003
ESD
EN 61000-4-2:1995+A1:1998+A2:2001 4 kV CD, 8 kV AD
EN 61000-4-2:1995+A1:1998+A2:2001 4 kV CD, 8 kV AD
Radiated
AS/NZS CISPR22 Class B; FCC (CFR 47, Part 15) Class B; ICES-003 Class B;
EN 55022 Class B; EN 61000-4-3:2006 80~800 MHz: 3 V/m,800~960
MHz:10 V/m, 960~1000 MHz: 3 V/m, 1400~2000 MHz: 10 V/m
AS/NZS CISPR22 Class B; FCC (CFR 47, Part 15) Class B; ICES-003 Class B;
EN 55022 Class B; EN 61000-4-3:2006 80~800 MHz: 3 V/m,800~960
MHz:10 V/m, 960~1000 MHz: 3 V/m, 1400~2000 MHz: 10 V/m
EFT/Burst
EN 61000-4-4:2004 1.0 kV (power line) , 0.5 kV (signal line)
EN 61000-4-4:2004 1.0 kV (power line) , 0.5 kV (signal line)
Surge
EN 61000-4-5:2006 AC :2 kV/4 kV
EN 61000-4-5:2006 AC :2 kV/4 kV
Conducted
AS/NZS CISPR22 Class B; FCC (CFR 47, Part 15) Class B; ICES-003 Class B;
EN 55022 Class B; Class B with UTP5
AS/NZS CISPR22 Class B; FCC (CFR 47, Part 15) Class B; ICES-003 Class B;
EN 55022 Class B; Class B with UTP5
Immunity
Generic
7
HP 350x IP Phone Series
Specifications (continued)
HP 3502 IP Phone (JC507A)
HP 3503 IP Phone (JC508A)
Power frequency magnetic field
EN 61000-4-8:2001 1 A/m, 50 or 60 Hz
EN 61000-4-8:2001 1 A/m, 50 or 60 Hz
Voltage dips and interruptions
EN 61000-4-11:2004 >95% reduction, 0.5 period; 30% reduction, 25
periods; >95% reduction, 250 period
EN 61000-4-11:2004 >95% reduction, 0.5 period; 30% reduction, 25
periods; >95% reduction, 250 period
Harmonics
EN 61000-3-2:2006 class A
EN 61000-3-2:2006 class A
Flicker
EN 61000-3-3:1995 +A1:2001+A2:2005
EN 61000-3-3:1995 +A1:2001+A2:2005
Management
IMC - Intelligent Management Center; Web browser; configuration menu;
Digital Labels, Definable ring tones
IMC - Intelligent Management Center; Web browser; configuration menu;
Digital Labels, Definable ring tones
Notes
For 3500/3500B/3501 models: Of the four buttons below the LCD, the two on
the right are unlighted, programmable, and may be used as soft keys.
For 3500/3500B/3501 models: Of the four buttons below the LCD, the two on
the right are unlighted, programmable, and may be used as soft keys.
Wideband audio (G.722) handset, wideband audio (G.722) speakerphone,
and adaptive jitter buffer; QoS: IP-ToS, IEEE 802.1p, DHCP, and Option 184.
Services
Refer to the HP website at www.hp.com/networking/services for details on the
service-level descriptions and product numbers. For details about services and
response times in your area, please contact your local HP sales office.
Refer to the HP website at www.hp.com/networking/services for details on the
service-level descriptions and product numbers. For details about services and
response times in your area, please contact your local HP sales office.
Standards and protocols
(applies to all products in series)
Device management
Web UI
General protocols
IEEE 802.1D MAC Bridges
IEEE 802.1p Priority
IEEE 802.1Q VLANs
IEEE 802.3 Type 10BASE-T
IEEE 802.3ab 1000BASE-T
IEEE 802.3af Power over Ethernet
RFC 768 UDP
RFC 791 IP
RFC 792 ICMP
RFC 793 TCP
RFC 826 ARP
RFC 854 TELNET
RFC 894 IP over Ethernet
RFC 950 Internet Standard Subnetting Procedure
RFC 951 BOOTP
RFC 1042 IP Datagrams
RFC 1349 Type of Service
RFC 1531 Dynamic Host Configuration Protocol
RFC 1533 DHCP Options and BOOTP Vendor
Extensions
RFC 1534 DHCP/BOOTP Interoperation
RFC 1541 DHCP
RFC 1542 BOOTP Extensions
RFC 2131 DHCP
RFC 2132 DHCP Options and BOOTP Vendor
Extensions
RFC 3261 Session Initiation Protocol (SIP)
IP multicast
RFC 2236 IGMPv2
8
HP 350x IP Phone Series
Specifications (continued)
Features
Phone licenses
Phone licenses are required to operate all HP IP
phones on VCX platforms.
Minimum system software
VCX 9.5 or later system software is required for all
350x series IP phones.
Phone packaging content
Includes a telephone, desktop mount, Quick Install
Guide, phone handset, 2.5 m handset cord, 2 m
Ethernet cable, registration card, limited warranty
statement, and the compliance and safety manual.
Power savings
Power savings (in screen-saver or deep sleep
power-save modes): Percentages are based on peak
usage calculations by IP phone models
3500B IP phone: 15%
3500 IP phone: 31%
3501 IP phone: 30%
3502 IP phone: 40%
3503 IP phone: 50%
Silence Suppression
Supported with G.729b codec only
9
HP 350x IP Phone Series accessories
IP Telephony
HP 350x Series IP Phone AC Power Adapter (JC509A)
NEW HP 350x Series IP Phone Wall Mount (JC510A)
NEW HP 350x Series IP Phone Stand (JC511A)
To learn more, visit www.hp.com/networking
© Copyright 2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to
change without notice. The only warranties for HP products and services are set forth in the express warranty
statements accompanying such products and services. Nothing herein should be construed as constituting an
additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
4AA3-0830ENW, Created September 2010