OWNER’S MANUAL For Household Use Only TABLE OF CONTENTS Technical Details Wiring Diagram Important Safety Instructions SEBO Automatic X Product Features Standard Features of all SEBO Vacuums Optional Attachments, Accessories, Bags & Filters Identification of Parts Standard Attachments Assembly Operating Instructions Starting the Machine Operating the Machine Using the Attachment Tube, Hose & Attachments The Display Panel The Adjustment Wheel Maintenance Changing the Dust Bag Changing the Micro-Hygiene Filter Changing the Exhaust Filter Changing the Brush Roller(s) Changing the Sealing Strip Clog Removal Clogs in the Airflow Pathway Clogs in the Attachment Hose Clogs in the Attachment Tube Clogs in Entrance to Dust Bag Clogs in the Swivel Neck Trouble-Shooting Guide AUTOMATIC X Filter Bag Housing and Handle Schematic and Part Numbers X4 Base Schematic and Part Numbers X5 Base Schematic and Part Numbers Warranty How To Contact SEBO TECHNICAL DETAILS Vacuum motor Water lift (at motor) Airflow (at motor) Filter bag capacity Sound level Body weight Motor protection Working width Brush drive Brush speed Floor adjustment Cord length Radio suppression 2 1300 watts (10.8 amps) 92 inches 103.8 CFM 1.4 gal. 69 dBA X4-16.7 lbs / X5-16.9 lbs electronic cut-out X4-12 inches / X5-15.1 inches toothed belt 3100 rpm automatic sensor control 40 feet EN 55014 Verf. 242/91 2 2 3 4 5 6 7 7 7 8 8 8 9 9 9 10 10 10 10 10 10 11 11 11 11 11 11 12 13 14 15 16 16 WIRING DIAGRAM U.S. Patents: 5,056,175 4,955,106 5,028,245 IMPORTANT SAFETY INSTRUCTIONS ! READ ALL INSTRUCTIONS BEFORE USING THIS MACHINE When using an electrical appliance, basic precautions must always be followed. To reduce the risk of electric shock, this vacuum cleaner has a polarized plug; one blade is wider than the other. This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do not change the plug in any way. Connect only to the outlet type specified on the serial number plate underneath the machine. SAVE THESE INSTRUCTIONS. WARNING: To reduce the risk of fire, electric shock, or injury: 1. Do not leave vacuum while plugged in. Unplug from outlet when not in use and before servicing. 2. Do not use outdoors or on wet surfaces. 3. Do not use near small children or pets. Do not allow to be used as a toy. Use of this product by children should always be supervised by an adult. 4. Use only as described in this manual. Use only manufacturer-recommended attachments. 17. Turn off all machine controls before unplugging. 18. Use extra care when cleaning on stairs. 19. Do not use machine to vacuum up flammable or combustible liquids such as gasoline or use in areas where they may be present. 20. Machines can cause a fire when operated near flammable vapors or materials. Do not operate this vacuum near flammable fluids, dust or vapors. 5. Do not use with a damaged cord or plug. If vacuum is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, take it to a SEBO service center. 21. Maintenance and repairs must be done by qualified personnel. 6. Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run vacuum over cord. Keep cord away from heated surfaces. 23. Do not use vacuum as a step. 7. Do not unplug by pulling on cord. To unplug, grasp the plug – not the cord. 8. Do not plug in if switch is in the “I” (ON) position. 9. Do not use outlets above counters to plug in vacuum – damage to items in the surrounding area could occur. 22. Use only original SEBO replacement parts. 24. If vacuum is used on plush carpet or carpet with thick padding, do not leave machine standing in one place with machine turned on. 25. Do not use the operator’s handle, which inserts into the top of the filter bag housing, to carry the machine. The carrying handle is located on the backside of the machine’s bag housing. 10. Always carry the vacuum over steps and sills. 26. Keep hair, loose clothing, fingers, and all parts of body away from vacuum openings and moving parts. Do not place fingers or other body parts under vacuum unless it is unplugged. 11. Do not handle plug or vacuum handle with wet hands. 27. Do not place the power head over rug or carpet edges. 12. Do not put any object into vacuum openings. Do not use machine with any openings blocked. Keep openings free of lint, hair, and anything that may reduce air flow. 28. The vacuum has a manual reset thermal protector. The protector is reset by switching off the vacuum. The thermal protector needs some time to cool down after switching off! Check the vacuum for air blockages or mechanical failures before switching on. 13. Do not re-use filter bags or wash the filters. 14. Do not remove any screws from vacuum. 15. Do not vacuum up anything that is burning or smoking, such as cigarettes, matches, or hot ashes. 16. Do not use vacuum without filter bag and/or filters in place. 29. Store the vacuum in a dry place at room temperature. When the vacuum is not in use, you should wrap the cord on the cable hooks. 30. Any other servicing should be performed by an authorized service representative. 3 SEBO AUTOMATIC X PRODUCT FEATURES Designed for All Floor Surfaces. Automatic Height Adjustment for All Floors – Based upon the resistance of the brush roller against the floor, the power head automatically adjusts up or down to the appropriate cleaning height, providing optimal cleaning of all floor surfaces. The height adjustment chosen by the machine ensures aggressive brush action, while providing optimal air flow. This prevents suffocation of air flow due to improper height selection. Never again manually adjust the brush height or use different vacuums for various floor surfaces; the SEBO X cleans them all, automatically! Brush Adjustment Indicator Lights – Two lights, one for “up” and one for “down,” illuminate to indicate when the brush roller is in the process of adjusting to the proper cleaning height. Optimum cleaning occurs when both lights are off. Bag Full or Clog Light & Auto Shut Off – A warning light will illuminate and the machine will automatically shut off, when it senses a full bag, a clog in the airflow pathway, or an excessively dirty micro filter. If the user ignores this warning for approximately 30 seconds, the machine will shut off and the “BAG FULL OR CLOG” light will flash. The user should turn the switch off, unplug the machine and immediately insert a new bag or remove the clog (to remove a clog, refer to the Clog Removal section on page 10). If the user restarts the machine without having solved the problem, the “BAG FULL OR CLOG” light will again illuminate and the machine will shut off in 30 seconds. This feature prevents damage to the motor due to overheating. Brush Deterioration Light – To ensure optimum cleaning at all times, a warning light will illuminate to indicate when the brush roller should be replaced due to excessive wear. The red “CHECK BRUSH” light will illuminate (after a 10 second delay) to notify the user that the brush roller is too worn and, therefore, should be replaced. The light will remain illuminated until the worn brush roller is replaced, but the machine will continue to operate. Brush Obstruction Light & Auto Shut Off – A warning light will quickly flash, the brush roller will immediately stop spinning and the vacuum will shut off, if an obstruction becomes jammed in the brush roller. This prevents the belt from breaking and protects the motor from damage. The user should turn the switch off, unplug the machine and immediately remove the obstruction. If the user restarts the machine without removing the obstruction, the machine will again shut off in 3 seconds and the “CHECK BRUSH” light will flash. Stationary Use Light – A warning light will slowly flash when the machine is standing in its upright locked position (which causes the power head to rise to its highest point from the floor) yet the brush remains in contact with the carpet fibers. This feature warns of potential carpet damage caused by excessive time in a stationary position, during which carpet fibers remain engaged with the brush, usually on medium to high pile carpet. 4 Easy Brush Roller Removal – Quick brush cleaning or replacement is easy, and no tools are required! Vacuum Motor – The AUTOMATIC X has a 1300 watt motor. Instant-use Wand and Suction Hose – The integrated instant-use wand or suction hose is always ready. Just pull out either tool, or both together, to clean hard-toreach corners, edges and crevices. The suction hose is ideal for cleaning furniture. And an optional nine-foot extension hose is available, which creates a total hose length of 15-feet, perfect for cleaning stairs. Choose from a range of optional attachments that can be fitted to the wand or hose. The wand and hose together have an eight-foot reach for instant cleaning of hard-to-reach areas. A Flat-to-the-floor, 5.5-inch Profile – Such a low profile makes cleaning under furniture and beds easy! Forty-foot Cord – A 40-foot cord saves time because it minimizes the number of electrical outlets needed during use. Lifetime Belt Warranty - No more changing belts...they should last the life of the machine! Two Power Head Widths – The AUTOMATIC X4 power head is 12-inches wide, with a cleaning width of 10 ½inches. The AUTOMATIC X5 power head is 15inches wide, with a cleaning width of 14 ½inches. X5 X4 Three On-board, Full-size Tools and Large Filter Bag – The vacuum comes standard with a crevice nozzle, dusting brush and upholstery nozzle. Many optional accessories are also available. The filter bag is also SEBO’s largest, with a dirt capacity of 1.4 gallons. Ergonomic Handle 40-foot Cord Active wand and flexible hose with 8-foot reach Combination carrying handle with rotating cord hook Crevice and Upholstery Nozzles Practical Hand Grip Warning System Display 5.5 inches Flat-to-the-floor profile STANDARD FEATURES OF ALL SEBO VACUUMS SEBO’s FILTRATION SYSTEM: Bags are Better! – Top-fill, three and fourlayer bags are an integral part of SEBO’s filtration system because they hold virtually all dirt captured by the vacuum, which improves the effectiveness and useful life of the microfilters. They also ensure continuously strong suction because dirt enters from the top, deposits at the bottom, accumulates upward, and air exits through the sides, which allows unimpeded airflow as they fill to capacity. And they can be sealed when full, so no dust can escape into the air during bag removal and disposal. In contrast, without bags to hold nearly all the captured dirt, the microfilters on bagless vacuums quickly clog from excessive dirt buildup and must be replaced often, or a loss of suction and cleaning effectiveness will occur. In addition, dust and other allergens become airborne when emptying bagless dirt containers. Lastly, bagless vacuum microfilters are expensive, usually costing more than a multiyear supply of SEBO filter bags. S-class Exhaust Microfilters – S-class Premotor Microfilters (S =“Schwebstoff” = airborne particles) are made from electrostatically charged micro-fiber material, which attracts and captures dust particles from the airflow of the vacuum before it passes over the motor to cool it. Cooling the motor with super-clean air increases motor life and reduces the possibility of maintenance, even after many years of use. This means that exhaust air is cleaned to the highest level. The S-class Standard requires filters to absorb greater than 99.9% of particles down to 0.3 microns in diameter. For comparison, 100 microns is the diameter of a human hair. Their advantages are a relatively open texture that allows smoother airflow for better suction performance, a longer life expectancy, and they cost less than HEPA filters Designed and Manufactured in Germany – Legendary quality, reliability and performance make SEBO vacuums the choice of cleaning professionals throughout the world. Excellent for Users With Allergies or Asthma – The British Allergy Foundation recommends SEBO filters. Tightly Sealed Vacuums Ensure Effective Filtration – Dirty air, which flows through a vacuum, can only be filtered completely if it does not escape into the room through seams or seals in the machine. This is why all SEBO vacuums have tight seals throughout. Many vacuum companies with high-filtration claims are actually quoting specifications made by the manufacturer of the filter material, as measured in the laboratory, not the filtration effectiveness of the vacuum itself while operating. Whether or not dirty air can escape through leaks in the body of the machine is not considered. The filtration effectiveness of SEBO vacuums is tested while they operate. Save Money! SEBO Vacuums Last for Years and Extend Carpet Life! – If properly maintained, SEBO vacuums save ordinary residential users hundreds of dollars by providing excellent performance for ten to fifteen years or more, and their deepcleaning power-brush technology extends the life of carpets. Typical vacuums perform poorly, even when new, and usually do not last beyond two years. So six or seven “disposable vacuums” must be purchased during the average life expectancy of just one SEBO machine. Outstanding Warranty Coverage – SEBO is confident about the quality of all its vacuums. Therefore, all models include a fiveyear warranty on the motor and all non-wear parts. SEBO Microfilters Ensure Continuously Strong Suction Performance – They are also long lasting, inexpensive and easy to change in seconds. Changing Bags is Easy and Clean – SEBO filter bags can be changed in just a few seconds, and a cap keeps dust sealed inside during removal and disposal. Effective Pet Hair Removal – All SEBO vacuums easily remove pet hair! HEPA Pre-motor Microfilters (Optional) – HEPA Pre-motor Microfilters (“High Efficiency Particulate Air”) remove a minimum of 99.97% of all airborne particulate matter down to 0.3 microns in diameter. Because these filters use small grid-like structures to capture dust particles, dirt build-up clogs the airflow pathway sooner than what is expected from S-class microfilters. However, SEBO’s HEPA microfilters are sold along with four-layer “Ultra-bags,” which provide highly effective filtration before the airflow goes through the HEPA microfilter, greatly increasing life expectancy and reducing the potential of diminished air flow. Exhaust Filters – Exhaust filters clean the air emitted by the vacuum motor. 5 OPTIONAL ATTACHMENTS, ACCESSORIES, BAGS & FILTERS In addition to the standard on-board tools, a variety of optional attachments are available. The nine-foot extension hose (extends suction hoses) and the 20-inch extension tube (extends instant-use wands) are very popular because they create useful tools for cleaning stairs and out-of-reach areas. These two items are sold separately or as part of multiple item attachment kits. Another popular attachment is the hand-held turbo brush for removing pet hair from upholstery. SEBO filter bags can be purchased in boxes of ten (or sometimes eight) and filters are sold separately. Also, bags and filters can be purchased together in model-specific kits called “Service Boxes.” SEBO bags, filters and accessories are reasonably priced and widely available. To create a fresh scent while vacuuming, “SEBO FRESH” is available. To use, deposit a scented stick in the filter bag. 9-foot Extension Hose Part #1495 AM Wall & Floor Brush Part #1325 HG Hand-held Turbo Brush Part #6179 DA SEBO FRESH Part #0496 AM 6 20-inch Extension Tube Part #1084 HG Filter Bags Part #5093 AM Flat Upholstery Nozzle Part #1090 HG Service Box Part #5828 ER 3-piece Attachment Kit Part #1991 AM Radiator Brush Part #1496 DG HEPA Service Box Part #5827 ER Parquet Brush Part #1359 DG Charcoal Odor Filter Part #5425 AM IDENTIFICATION OF PARTS 1. Handle grip 2. On/Off switch 3. Handle assembly 4. Retaining ring 5. Cover release flap 6. Dust bag housing 7. Front cover 8. Housing release button 9. Power head with brush 10. Cable (cord) 11. Attachment tube handle 12. Attachment hose 13. Handle catch 14. Carrying handle 15. Cable (cord) hook 16. Attachment tube (active wand) 17. Crevice nozzle 18. Upholstery nozzle 19. Foot pedal 20. Swivel neck 21. Support lever 22. Protruding tab 23. Connecting tube Standard Attachments 17. Crevice nozzle 18. Upholstery nozzle 24. Dusting brush clamp 25. Dusting brush 24 18 17 25 ASSEMBLY Place the power head (9) on the floor with the swivel neck (20) and the support lever (21) upright. Hold the dust bag housing (6) vertically and place it over the swivel neck and support lever. Push firmly and evenly down so that the housing release button (8) snaps outward to its “locked” position. Slide the dusting brush clamp (24) onto the handle tube and tighten the screw. The handle of the dusting brush (25) will now snap into the clamp. To lock the handle (3) to the dust bag housing (6), turn the handle catch (13) at the handle joint of the filter bag housing (6) forward to “open” position. Then slide the handle assembly (3) in as far as possible and lock it in by turning the handle catch to the closed position. Push the black end of the attachment hose (12) into the connecting tube (23) so that it clicks into place. Insert the attachment tube (16) into the swivel neck and push the handle (11) over the protruding tab (22). Insert crevice nozzle (17) and upholstery nozzle (18) into the recesses in the back of the machine. 25 Attach dusting brush clamp with screw 24 NOTE: All illustrations shown in this manual represent the X4 model except where part numbers and instructions are different for each model. In those instances, illustrations for both the X4 and X5 will be shown. 7 OPERATING INSTRUCTIONS Starting The Machine - Figures 1 & 2 Before turning on your vacuum cleaner, make sure that the vacuum handle is in its upright locked position and that you have a firm hold on the handle grip to keep the machine from moving forward. 1. Turn the quick release cable hook (#15, figure 1) to the up position by moving it to the left or right. 2. Release the power cord plug from the power cord and lift the cord off of the upper cord hook (#26, figure 2). 3. With the switch (#2, figure 2) in the “O” (OFF) position, plug the polarized power cord into a 120 volt outlet located near the floor. 15 Switch Position O = OFF I = ON 2 Figure 1 26 Figure 2 Operating the Machine - Figure 3 When the machine is switched on with the handle in the upright locked position, the power head and brush automatically rise from the carpet. To release the machine from the upright locked position, press down on the foot pedal (19) and lower the handle into the normal operating position. The power head and brush will automatically lower to the appropriate height. The handle can be lowered to an intermediate stop position in order to lift up the brush head for maneuvering over rugs, etc. To lower the handle to a horizontal position useful for vacuuming under beds, the foot pedal must be pressed a second time. The intermediate stop position can be closed off by the orange-colored slider (27) on the back of the swivel neck (20), so that the handle will go from vertical to horizontal in one movement. ! 19 27 Figure 3 WARNING! The quality, condition, coating, texture, age and manufacturing technique of all floor surfaces vary. Therefore, upright vacuums with rotating brushes, including your SEBO, may damage some floor coverings or surfaces. Some types of high-gloss hardwood floors, cushion vinyl, berber carpets, long shag, and delicate or hand-woven carpets are particularly vulnerable to damage by rotating brushes. When possible, consult the materials supplied by your floor’s manufacturer for information on proper upkeep and cleaning. To ensure that your new SEBO vacuum cleaner is compatible with your floor, please test the vacuum cleaner on each type of flooring surface in a small inconspicuous area to determine if any damage occurs. If damage occurs, stop using the vacuum cleaner immediately! The standard brush roller on your SEBO vacuum is appropriate for most types of floor surfaces. However, a soft-bristle brush roller (X4 part # 5010GE or X5 part # 5290GE) that is designed for use on sensitive looped-pile carpets and/or hard floors is available for an additional charge. As with the standard brush roller, you should test the machine using the soft-bristle brush roller in an inconspicuous area prior to widespread use. The soft-bristle roller will wear more quickly than the standard brush roller, so it will need to be replaced more often. Also, because the bristles are softer, the height adjustment on the machine will be slightly lower than normal. Care must be taken to ensure that the bottom of the machine does not contact the floor. If this happens, damage to the floor could occur. If damage occurs, stop using the vacuum cleaner immediately! 8 Using the Attachment Tube, Hose & Attachments Figures 4, 5 & 6 The attachment tube (16) is useful for vacuuming corners and hard-to-reach areas. The handle grip (1) should be in the upright, locked position (as shown in figure 4). Grip the attachment tube handle (11), pull it up and away from the machine and stretch out the hose (12) until it locks to the back of the tube (this locking action will prevent the hose from retracting back into the attachment tube while it is in use). Various attachments may be inserted onto the end of the tube. After use, remove attachment and re-insert the attachment tube into the back of the machine. Be sure that the attachment tube handle (11) is inserted over the protruding tab (see #22, page 6). If the attachment tube handle is properly seated over the protruding tab, the hose will automatically retract and you may resume vacuuming. There is no need to turn off the vacuum while switching from upright vacuuming to using the attachment tube or hose. 1 12 11 16 6 Figure 4 Figure 5 To use the hose without the attachment tube (as shown in figure 5), pull the hose out of the attachment tube while the tube is still attached to the machine and securely seated over the protruding tab (22). Insert an attachment tool, if desired, onto the end of the flexible hose. You may also release the hose while the attachment tube is disengaged from the machine by pressing the release button at the base of the handle (11). While using attachment tools, if the the power head brush roller is not able to disengage from the floor surface, the stationary-use warning light will flash. You may keep the brush roller off the carpet by placing the handle (1) in its upright locked position and lowering the handle with one hand to raise the brush roller off of the floor. Operate attachment accessories with the other hand. Or, with the handle in the upright locked position, the machine may be tipped backward so that it rests against furniture or the floor on the back side of the bag housing (6), and the power head is locked in a perpendicular position to the floor. Ensure that no children or pets can come into contact with the spinning brush roller. 45 41 Figure 6 To vacuum walls, under beds, or higher-reach areas, etc., the SEBO AUTOMATIC X can be fitted with an additional straight tube (45) and the wall and floor brush (41). The machine will then perform as a canister vacuum (as shown in figure 6). The Display Panel - Figure 7 Green light Green light Red light Red light Red light Red light Red light Figure 7 (a): (b): (c): (c): Brush is lowering Brush is rising Flashing and motor off - brush jammed – clear jam Flashing and motor on (when machine is in upright, locked position) – Take care, brush in contact with carpet (c): Continuous – change brush roller (d): Continuous – change bag or clear clog (d): Flashing – motor switched off due to full bag or clog For more information on the display panel, see pages 4 and 5. 40 Hard Floor Figure 8 40 The Adjustment Wheel - Figures 8 & 9 On hard floors (figure 8), the adjustment wheel (40), moves upward into the machine so that the brush lowers and becomes flush with the floor. On carpeted floors (figure 9), the adjustment wheel (40) moves downward out of the machine so that the brush rises. The adjustment wheel moves up and down automatically to adjust the brush to the correct setting. This provides aggressive brush action, while maintaining optimal air flow. Carpeted Floor Figure 9 9 VACUUM MAINTENANCE ! Always unplug vacuum from outlet before dismantling any part of machine! Changing the Dust Bag - Figure 10 To change the dust bag, pull the cover release flap forward (#5 on page 6) and lift the cover (7) from the dust bag housing. The cover release flap must remain in a forward “pulled-out” position to change dust bags and lock them into place. Squeeze the clamps on both sides of the dust bag sealing plate, slide the plate (28) from the holder (29) and push the cap on to seal the bag. Slide the sealing plate (28) of a new bag into the holder and push it in firmly. Re-insert cover into dust bag housing, push it forward, then lock it in place by pushing down the cover release flap. You may find it convenient to store the bag cap inside the dust bag housing below the dust bag. Dust Bags Part #5093AM Figure 10 Micro-Hygiene Filter Part #5036AM Changing the Micro-Hygiene Filter - Figure 11 Figure 11 The micro-hygiene filter (30) needs to be changed when it becomes extremely dirty or clogged with dust, or after approximately 20 dust bags have been used. To change the micro-hygiene filter, pull the cover release flap (#5 on page 6) forward and lift the cover from the dust bag housing. Then, slide the filter out at the bottom. To replace, lift the safety lever (31) and slide the new filter in using the tracks as guides. Exhaust Filter Part #5143 Figure 12 Changing the Exhaust Filter - Figure 12 After 20 bags have been used, change the exhaust filter (32). To remove the exhaust filter, push the catch (33) backward and remove the filter cover (34) and exhaust filter. Insert the new filter and replace the filter cover. Brush Roller (X4) Part #5010AM Changing the Brush Roller(s) - Figure 13 (X4), Figure 13a (X5) Figure 13 (X4) To change the brush roller(s) (35 or 35a), push the button(s) (36 or 36a), remove the side plate(s) (37 or 37a), turn the brush(s) clockwise a quarter of a turn, and pull the old brush roller(s) out. Slide the new brush roller(s) into the brush housing and turn it until it locks into position. While slightly pushing the button(s) (36 or 36a), press the side plate(s) (37 or 37a) back into the locked position. Brush & Edge Rollers (X5) Part #5290AM Figure 13a (X5) Changing the Sealing Strip - Figure 14 (X4), Figure 14a (X5) The sealing strip (39) is located just behind the brush roller opening. The sealing strip seals the power head to hard floors to prevent kick-back of debris while vacuuming. To replace a worn sealing strip, push the release button, remove the side plate (36 and 37 in figure 13 & 13a) and slide old strip out. Insert the new strip into the slot and slide into place. 10 Sealing Strip Part #5400-1 (X4) Part #5400-2 (X5) 39 39 Figure 14 (X4) Figure 14a (X5) CLOG REMOVAL ! Always unplug vacuum from outlet before removing any clogs! Clogs in the Airflow Pathway - Figure 15 Most clogs can be removed by accessing the airflow pathway via the orange colored access door (38) located on the underside of the power head. However, other clogs may only be removed by accessing the airflow pathway by disassembling the machine in the opposite sequence of the machine’s original assembly (see assembly, page 6). Figure 15 Clogs in the Attachment Hose - Figure 16 Blockages in the hose can be cleared by removing the attachment hose (12) from the machine by squeezing the retaining ring (4) and inserting the opposite end of the hose in the connecting tube (23). Hold the hose upright with one hand blocking the top end and switch on the machine. If necessary, quickly lift your hand on and off the end of the hose. If this procedure does not clear the clog, a straight wire can be inserted into the hose to push out the clog. Take care not to puncture the hose with the wire. Figure 16 Clogs in the Attachment Tube (Active Wand) - Figure 17 Remove attachment hose (12) from the attachment tube (16). Then, grip attachment tube handle (11) and remove tube from the machine. A straight wire can be inserted into the tube to push out the clog. Figure 17 Clogs in Entrance to Dust Bag - Figure 18 Remove attachment hose (12) from vacuum cleaner (see figure 16) and remove front cover (7). Clean out connecting tube (23) and/or entrance to bag (28). Figure 18 Clogs in the Swivel Neck - Figure 19 Clogs in the swivel neck (20) can be removed by first pressing the housing release button (8) and lifting off the dust bag housing (6). Lift upward firmly and evenly to properly remove the dust bag housing. Then, release the foot pedal (19), lower the swivel neck, check inside the swivel neck channel closest to the foot pedal (see arrow), and clean out pathway. Figure 19 11 TROUBLE-SHOOTING GUIDE ! Always unplug vacuum from outlet before dismantling any part of the machine! PROBLEM REASON SOLUTION Does not turn on or machine shuts off intermittently 1. Handle not fully inserted into the bag housing, causing a faulty connection. 1. Release handle catch, push handle down, close handle catch. See pg. 6. 2. Not plugged into good outlet. 2. Use another outlet. 3. Cable worn. 3. Replace cable. 4. Dust bag housing (6) not seated fully into proper “locked” position on top of power head. 4. Housing release button (8) should be snapped outward to its locked position. 1. Bag full. 1. Replace bag. See Bag Replacement on page 9. Also see page 4. Bag full or clog light on or flashing & machine shuts off 3. Microfilter dirty. 3. Replace microfilter. See page 9 Brush light on 1. Brush worn. 1. Replace brush. See page 9. Also see page 4. Brush light slowly flashing 1. Vacuum is stationary and in upright locked position. 1. See page 7. Also see page 5. 1. Brush jammed. 1. Shut off the power switch, unplug the machine and pull the obstruction from the brush roller. Also see page 4. Up & down lights flicker 1. Operating on uneven floor. 1. Ignore. Does not pick up 1. Attachment tube not correctly inserted. 1. Reinsert attachment tube, making sure lower end of tube is in the lower hole and handle is properly seated over the protruding tab (22). 2. Front cover not closed. 2. See below. Brush light flashing & machine shuts off Front bag door won’t fully close Hose doesn’t retract after attachment tube is inserted 12 2. Clog in airflow pathway, attach2. See Clog Removal on page 10. ment hose, attachment tube, swivel Also see page 4. neck or entrance to dust bag. 1. Cover release flap not fully closed. 1. Reinsert bag. Lock the cover release flap down firmly. 2. Bag not inserted properly 2. Reinsert bag with cover release flap (5) up, until firmly latched in bag holder (see pg. 9 figure 10). 3. Microfilter not properly inserted. 3. Lift safety lever and insert filter with vertical plastic ridge on filter facing you (see pg. 9, figure 11). 1. Attachment tube not properly inserted. 1. Reinsert making sure top of handle is pointing back and tube is fully seated on the protruding tab (22) on top of the dust bag housing. AUTOMATIC X4 & X5 SCHEMATIC AND PARTS LIST Filter Bag Housing and Handle #9570AM X4 and #9580AM X5 White/Gray Machine Pos. Part # Description 1 5634AM Handle complete - dark gray/light gray (incl. pos. 2 -13) 2 5297SE Handle grip (incl. pos. 3, 7 + 10) 3 5359DG Grommet Power supply cord 4 5450DG 5 05113 Switch w/screws Switch cap - light gray 6 5160HG Switch cap holder 7 5161DG 8 5162 Cable clamp Screw C 3.9x16 DIN 7981 9 0103 Wire-antistatic 10 5253UL 11 5298ER Handle cable Screw M 4x12 DIN 966 12 0129 13 5187 Handle tube 14 0102 Screw F 3.9x13 DIN 7981 Hose, cpl. 15 5040SB 16 5045DG Extension tube Cover - white 17 5707GW Bag holder Spring 18 5319 19 5706DG Cover release - dark gray Safety catch spring 20 5091 Safety catch 21 5360 22 5324 Bag holder cpl. (incl. pos. 20 + 21) Front cover complete (14 & 17-22) 23 5750SE white/dark gray 5454 Front cover seal Dust bag pack 24 5093AM 25 5036AM Micro hygiene filter Internal cover cpl. (incl. pos. 40 + 41) 26 5380DG Clamp 27 1073 Filter safety catch 28 5208 Return spring 29 5210 Cable clamp 30 5164 Dust bag housing locking catch - dk gray 31 5722DG Handle catch - dark gray 32 1859DG 33 0161 Clip 4, DIN 6799 34 5721GW Carrying handle - white 35 5703GW Cable hook - white 36 5146 Stop spring 37 5424DG Retaining ring 38 5299ER Internal cable 39 5266 Cable clamp 40 5842 Seal 41 5289 Seal 43 1823DG Attachment clip - dark gray 44 5084 Spring for locking rod 45 5163 Seal 46 5083 Locking rod 47 5702GW Dust bag housing bumper base - white 48 5755GW Dust bag housing, cpl. - white/dk gray (incl. pos. 9, 14 + 26-47) 49 1092DG Crevice nozzle 50 1491DG Upholstery nozzle 51 5460DG Mounting clip with screw 52 1387DG Dusting brush #9501AM X4 Onyx/Silver Machine Exceptions 1 5640AM Handle complete - black/silver (incl. pos. 2-13) 2 5295SW Handle grip (incl. pos. 3, 7 + 10) 3 5359 Grommet 6 5160SB Switch cap - silver 7 5161SW Switch cap holder -black 15 5040SW Hose - black 16 5045SW Extension tube - black 17 5707SW Cover - black 19 5706SB Cover release - silver 23 5774SE Front cover complete - black/silver 26 5380SW Internal cover (incl. pos. 40 + 41} 31 5722SB Dust bag housing locking catch - silver 32 1859SB Handle catch - silver 34 5721SW Carrying handle - black 35 5703SW Cable hook - black 37 5424AM Retaining ring 43 1823SW Attachment clip - black 47 5702SW Dust bag housing bumper base - black 48 5763SW Dust bag housing complete - black (pos. 9, 14, + 26-47) 49 1092SW Crevice nozzle - black 50 1491SW Upholstery nozzle - black #9501AM #9558AM #9570AM #9574AM #9577AM X4 Onyx/Silver X4 Red/Gray X4 White/Gray X4 Spring Green X4 Blue/Yellow #9574AM X4 Spring Green Machine Exceptions Pos. Part # Description 1 5637AM Handle complete - spring green (pos. 2-13) 6 5160FG Switch cap - spring green 17 5707FG Cover - spring green 23 5754SE Front cover complete - spring green/dark gray #9558AM X4 Red/Gray Machine Exceptions 34 5721FG Carrying handle - spring 1 5638AM Handle complete - dark gray/red green 6 5160DR Switch cap - red 35 5703FG Cable hook - spring green 17 5707DR Cover - red 47 5702DG Dust bag housing bumper 23 5751SE Front cover complete - red/dark gray base 35 5768DR Cable hook (incl. pos. 34 carrying 48 5759FG Dust bag housing cpl. handle) - red (spring green) 47 5702DG Dust bag housing bumper - dark gray (incl. pos. 9, 14 + 26-47) 48 5759DR Dust bag housing complete - red/dark gray #9580AM #9587AM X5 White/Gray X5 Blue/Yellow #9577AM X4 and #9587AM X5 Blue/Yellow Machine Exceptions Pos. Part # Description 1 5636AM Handle complete - dark gray/yellow 6 5160SG Switch cap - yellow 17 5707DB Cover - dark blue 19 5706SG Cover release - yellow 23 5749SE Front cover complete - dark blue/ yellow 31 5722SG Dust bag housing locking catch yellow 32 1859SG Handle catch - yellow 34 5721DB Carrying handle - dark blue 35 5703DB Cable hook - dark blue 47 5702DB Dust bag housing bumper base dark blue 48 5763DB Dust bag housing complete - dark blue/yellow) 13 AUTOMATIC X4 SCHEMATIC AND PARTS LIST Power Head #9570AM X4 White/Gray Machine Part # Description Pos. 100 5780AM Power head cover, complete (incl. pos. 101-103+164) - white/dark gray 101 5712GW Exhaust filter catch - white 5143 Exhaust filter 102 5711GW Exhaust filter cover - white 103 104 5729UL Swivel neck assembly (105-107) 5176UL Male contact holder 105 0102 Screw F 3.9 x 13 DIN 7981 106 107 2494 Cable clamp 5101 Swivel neck bearing r. h. 108 5480 Swivel neck support r. h. 109 110 5479 Swivel neck support l. h. 5717 Swivel neck bearing l. h. 111 112 5203ER PCB 12 V power supply 113 5205 Ribbon cable 5713GW Brush roller release - white 114 5103 Spring 115 5051DG Axle, assembly (117-120) 116 117 5059OR Foot pedal - orange 118 5053 Axle 5819DG Wheel 119 120 2010 Axle spring 121 2014 Axle clamp 5031GW Bearing block right hand- white/dark gray 122 123 5010AM Brush roller 124 5005DG Bumper set 5155DG Rubbing plate 125 126 5172OR Access door (incl. pos. 127 + 128) 127 5303 Access door axle 128 5304 Access door spring 129 5154DG Hinge 130 0100 Screw C 2.9 x 9.5 DIN 7981 131 0176TL Screw AM 4 x 30 DIN 7985 TL 132 5174DG Pile adjustment wheel 5060ER Servo motor with gear box 133 5411DG Front bottom plate, complete 134 135 5412DG Rear bottom plate, complete (incl. pos. 136 + 139) 136 5400-1 Sealing strip 137 5401 Wire tie 138 5402 Wire tie 139 0197 Screw M 4 x 12 140 5482DG Chassis cpl. (124-130 & 134-139) 141 5468 Vacuum motor 1300 w/120 V (142 & 143) 05117S Carbon brush set for vac motor 142 5100 Rubber mounting 143 5462 Motor pulley 144 5129 Support lever 145 5107-1 Support spring 146 5112SW Motor pulley cover 147 5740ER Computer controller 148 0107 Screw C 2.9 x 13 DIN 7981 149 0143 Washer 3.2 DIN 125 150 5173SW Cover for air channel 151 5464 Sensor w/screws and pulley 152 0104 Screw C 3.9 x 25 DIN 7981 153 5463 Belt 2MR-310-6 154 5110 Belt 219 3M HTDII-6 155 5766HG Bearing block l. h., complete (156-159) 156 5044HG Bearing block l. h. 157 5017ER Drive shaft, complete 158 5327 Bushing 159 5179 Clutch 160 0103 Screw C 3.9 x 16 DIN 7981 161 0141 Locking washer 162 5018UL Motor cover 163 5117/1 Sensor pulley 164 5730DG Display - dark gray #9501AM #9558AM #9570AM X4 Onyx/Silver X4 Red/Gray X4 White/Gray #9574AM #9577AM X4 Spring Green X4 Blue/Yellow #9501AM X4 Onyx/Silver Machine Exceptions 100 5783AM Power head cover complete (incl. pos. 101-103+164) - onyx/silver 101 5712DG Exhaust filter catch - dark gray 103 5711SW Exhaust filter cover - onyx 114 5713SW Brush roller release - onyx 122 5031DG Bearing block right hand 164 5730SB Display - silver #9558AM X4 Red/Gray Machine Exceptions 100 5778AM2 Power head cover complete (incl. pos. 101-103+164) red/dark gray 101 5712DG Exhaust filter catch - dark gray 103 5711DR Exhaust filter cover - red 114 5713DG Brush roller release 122 5031DR Bearing block right hand red/dark gray 14 #9574AM X4 Spring Green Machine Exceptions Pos. Part # Description 100 5779SE Power head cover complete (incl. pos. 101-103+164) - spring green/dark gray 101 5712DG Exhaust filter catch 103 5711FG Exhaust filter cover spring green 114 5713DG Brush roller release 122 5031FG Bearing block right hand spring green/dark gray #9577AM X4 Blue/Yellow Machine Exceptions Pos. Part # Description 100 5786AM Power head cover complete (incl.pos. 101-103+164) - dark blue/yellow 101 5712DB Exhaust filter catch dark blue 103 5711DB Exhaust filter cover dark blue 114 5713DB Brush roller release dark blue 122 5031DB Bearing block right hand dark blue/dark gray 164 5730SG Display - yellow AUTOMATIC X5 SCHEMATIC AND PARTS LIST Power Head #9580AM X5 White/Gray Machine Part # Description Pos. 100 5790AM Power head cover, complete (incl. pos. 101-103+169) - white/dark gray 5712GW Exhaust filter catch - white 101 5143 Exhaust filter 102 103 5711GW Exhaust filter cover - white 5729UL Swivel neck assembly (105-107) 104 5176UL Male contact holder 105 106 0102 Screw F 3.9 x 13 DIN 7981 2494 Cable clamp 107 5101 Swivel neck bearing r. h. 108 109 5178 Swivel neck support r. h. 5728 Swivel neck support l. h. 110 111 5717 Swivel neck bearing l. h. 112 5203ER PCB 12 V power supply 5205 Ribbon cable 113 5713GW Brush roller release - white 114 5103 Spring 115 116 5051DG Axle, assembly (117-120) 117 5059OR Foot pedal, orange 5053 Axle 118 119 5819DG Wheel 120 2010 Axle spring 2014 Axle clamp 121 122 5031GW Bearing block right hand - white/dark gray 5290AM Brush roller set 123 124 5230DG Bumper set 125 5155DG Rubbing plate 126 5172OR Access door (incl. pos. 127 + 128) 127 5303 Access door axle 128 5304 Access door spring 129 5154DG Hinge 130 0100 Screw C 2.9 x 9.5 DIN 7981 0176TL Screw AM 4 x 30 DIN 7985 TL 131 5174DG Pile adjustment wheel 132 133 5060ER Servo motor with gear box 134 5413DG Front bottom plate, complete 135 5414DG Rear bottom plate, complete (incl. pos. 136 + 139) 136 5400-2 Sealing strip 137 5401 Wire tie 138 5402 Wire tie 139 0197 Screw M 4 x 12 140 5321DG Chassis, complete (124-130 & 134-139) 141 5468 Vacuum motor 1300 W / 120 V (142 & 143) 05117S Carbon brush set-vac mtr. 142 5100 Rubber mounting 143 5462 Motor pulley 144 5129 Support lever 145 5107-1 Support spring 146 5112SW Motor pulley cover 147 5740ER Computer controller 148 0107 Screw C 2.9 x 13 DIN 7981 149 0143 Washer 3.2 DIN 125 150 5173SW Cover for air channel 151 5465 Sensor w/screws and pulley 152 0104 Screw C 3.9 x 25 DIN 7981 153 5463 Belt 2MR-310-6 154 5110 Belt 219 3M HTDII-6 155 5767HG Bearing block l. h., complete (156-159) 156 5243HG Bearing block l. h. 157 5236 Drive shaft, complete 158 5327 Bushing 159 5179 Clutch 160 0103 Screw C 3.9 x 16 DIN 7981 161 0141 Locking washer 162 5018UL Motor cover 163 5714GW Brush roller release - white 164 5244HG Seal bearing 165 5249GW Brush cover - white/dark gray 166 5250 Edge brush 167 5246 Shaft extension, complete 168 5117/1 Sensor pulley 169 5730DG Display - dark gray #9580AM #9587AM X5 White/Gray X5 Blue/Yellow #9587AM X5 Blue/Yellow Machine Exceptions 100 5796AM Power head cover complete (incl. pos. 101-103+169) dark blue/yellow 101 5712DB Exhaust filter catch - dark blue 103 5711DB Exhaust filter cover - dark blue 114 5713DB Brush roller release - dark blue 122 5031DB Bearing block right hand dark blue/gray 163 5714DB Brush roller release - dark blue 165 5249DB Brush cover - dark blue/dark gray 169 5730SG Display - yellow 15 SEBO VACUUM CLEANER WARRANTY 1. Your authorized SEBO dealer or SEBO will provide the original product purchaser with replacement of NonWear Parts which fail due to a material or workmanship defect for a period of five (5) years from the original date of purchase of new product. SEBO America will provide a five (5) year warranty on suction motors and brush drive motors. The drive belts on a SEBO AUTOMATIC X are guaranteed for the life of the machine. 2. Your authorized SEBO dealer or SEBO will repair (or will cover labor charges associated with repair) a defective SEBO vacuum cleaner at no cost to the original purchaser, within five (5) years of original purchase of new product in the United States; and within one (1) year of original purchase of new product in Canada. 3. SEBO America or an authorized SEBO dealer must complete all warranty repairs. 4. To locate an authorized SEBO dealer in your area, or to register a warranty claim in the United States of America, please visit our website at www.sebo.us. 5. 6. To locate an authorized SEBO dealer in your area, or to register a warranty claim in Canada, please call Floor Care Equipment, Ltd. at (403) 250-5005. The warranties provided for above apply exclusively to SEBO Vacuum Cleaners which are used residentially. No warranty is provided for SEBO vacuum cleaners used commercially. 7. The Wear Parts excluded from warranty coverage include filter bags, micro-hygiene filters, exhaust filters, the cable (external cord), the attachment hose, the brush rollers, the front bottom plate, the rear bottom plate, the sealing strip, the attachment (active wand) tube, the crevice nozzle, the upholstery nozzle, the dusting brush and all of the optional attachments. (See “Optional Attachments” on page 6 of this manual). 8. This warranty applies only while your SEBO Vacuum Cleaner is physically located within the United States of America and its territories or Canada. 9. The purchase receipt showing the date, price, and item of purchase is the initial document of proof of purchase and determines the validity of warranty. To be certain that your warranty claim can be processed as quickly and efficiently as possible, please retain your original purchase receipt and mail in the warranty card provided with your new SEBO vacuum cleaner. You may also register on our website at www.sebo.us. 10. This warranty gives you specific legal rights. You may also have other legal rights, which vary from state/province to state/province. 11. SEBO America will not process nor will it accept responsibility for warranty claims for machines purchased from dealers located in Canada. Floor Care Equipment, Ltd. will not process nor will it accept responsibility for warranty claims for machines purchased from dealers located in the United States. EXCLUSIVE REMEDY: The remedies provided under the terms of this Warranty are the purchaser’s exclusive remedies and are in lieu of any other remedies otherwise available. THE WARRANTY DOES NOT COVER: LIMITATIONS AND EXCLUSIONS: • Used or secondhand products. • Products outside of the warranty period. • Items not manufactured by SEBO. • Normal maintenance service. • Equipment damaged by improper use, accident, other casualty or negligence. • Machines equipped with nonauthorized attachments or modifications. • Machines on which the serial number has been altered or removed. SEBO MAKES NO OTHER REPRESENTATIONS OR WARRANTIES, EXPRESSED OR IMPLIED AND SPECIFICALLY EXCLUDES THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. To contact SEBO in the United States of America: SEBO America, LLC Telephone: (800) 334-6614 Fax: (303) 792-9196 Website: www.sebo.us To contact SEBO in Canada: Floor Care Equipment, Ltd. Telephone: (800) 661-8687 Fax: (800) 270-4807 Website: www.sebocanada.ca 16 SEBO WILL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR NATURE. THIS DISCLAIMER OF IMPLIED WARRANTIES SHALL NOT APPLY TO THE EXTENT SAID DISCLAIMER IS NOT ALLOWED BY APPLICABLE STATE/PROVINCIAL LAW. © Copyright SEBO America, LLC • All rights reserved.