HP ProLiant DL165 Generation 5 Server
Maintenance and Service Guide
Part number 449863-006
Sixth edition April 2009
Legal notices
© Copyright 2009 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are
set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed
as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
AMD is a trademark of Advanced Micro Systems, Inc.
Contents
Customer self repair ............................................................................................................................... 5
Parts only warranty service........................................................................................................................ 5
Illustrated parts catalog ......................................................................................................................... 16
Mechanical components ......................................................................................................................... 16
System components with non-hot-plug HDD ............................................................................................... 20
System components with hot-plug HDD ..................................................................................................... 21
HP Contact Information........................................................................................................................... 24
Before You Contact HP ........................................................................................................................... 24
Connectors, Switches, and LEDs............................................................................................................. 25
Connectors and Components................................................................................................................... 25
Front Panel Components .................................................................................................................... 25
Rear panel components ..................................................................................................................... 26
System board components.................................................................................................................. 27
Jumpers – Password and Chassis ID .................................................................................................... 29
System Switches................................................................................................................................ 29
LED Indicators........................................................................................................................................ 30
Front panel LED indicators .................................................................................................................. 30
Rear panel LED indicators .................................................................................................................. 34
System board LED indicator................................................................................................................ 35
Removal and Replacement Procedures .................................................................................................... 36
Hardware Configuration Tools................................................................................................................. 36
Hardware Configuration Information ........................................................................................................ 36
Electrostatic Discharge Information ...................................................................................................... 36
Pre-Installation Procedure ................................................................................................................... 37
Post-installation instructions ................................................................................................................. 37
Server Warnings and Cautions ................................................................................................................ 37
Symbols on Equipment............................................................................................................................ 38
Powering Down the Server ...................................................................................................................... 39
System Covers ....................................................................................................................................... 39
Top Cover........................................................................................................................................ 39
Top Middle Cover ............................................................................................................................. 40
Drives................................................................................................................................................... 41
Cable Management .......................................................................................................................... 41
Cable Connections............................................................................................................................ 43
Drive Bay Configuration..................................................................................................................... 44
Optical Media Device Bay ................................................................................................................. 44
Hard Drives...................................................................................................................................... 48
SAS/SATA HDD Backplane................................................................................................................ 52
System Board Configuration .................................................................................................................... 56
Processor ......................................................................................................................................... 56
Memory........................................................................................................................................... 61
PCI Expansion Cards......................................................................................................................... 63
System Battery .................................................................................................................................. 71
System Board Removal and Replacement Procedure ................................................................................... 73
Power Supply Unit (PSU) ......................................................................................................................... 74
System Fan ........................................................................................................................................... 77
Contents
3
Diagnostic tools and Setup Utilities ......................................................................................................... 80
BIOS Software....................................................................................................................................... 80
BIOS Setup Utility .................................................................................................................................. 80
Accessing the BIOS Setup Utility .............................................................................................................. 80
Navigating through the Setup Utility .................................................................................................... 81
Setup Utility Menu Bar ....................................................................................................................... 83
BIOS Update......................................................................................................................................... 91
Clear CMOS......................................................................................................................................... 92
Power-On Self-Test (POST)....................................................................................................................... 92
POST Error Indicators ........................................................................................................................ 92
POST Error Message Definition ........................................................................................................... 93
POST Related Troubleshooting ............................................................................................................ 96
Physical and Operating Specifications .................................................................................................... 97
System Unit ........................................................................................................................................... 97
Index ................................................................................................................................................ 101
Contents
4
Customer self repair
HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and
allow for greater flexibility in performing defective parts replacement. If during the diagnosis period
HP (or HP service providers or service partners) identifies that the repair can be accomplished by the
use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of
CSR parts:
•
Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace
these parts, you will be charged for the travel and labor costs of this service.
•
Optional—Parts for which customer self repair is optional. These parts are also designed for
customer self repair. If, however, you require that HP replace them for you, there may or may not
be additional charges, depending on the type of warranty service designated for your product.
NOTE: Some HP parts are not designed for customer self repair. In order to satisfy the customer
warranty, HP requires that an authorized service provider replace the part. These parts are identified
as "No" in the Illustrated Parts Catalog.
Based on availability and where geography permits, CSR parts will be shipped for next business day
delivery. Same day or four-hour delivery may be offered at an additional charge where geography
permits. If assistance is required, you can call the HP Technical Support Center and a technician will
help you over the telephone. HP specifies in the materials shipped with a replacement CSR part
whether a defective part must be returned to HP. In cases where it is required to return the defective
part to HP, you must ship the defective part back to HP within a defined period of time, normally five
(5) business days. The defective part must be returned with the associated documentation in the
provided shipping material. Failure to return the defective part may result in HP billing you for the
replacement. With a customer self repair, HP will pay all shipping and part return costs and
determine the courier/carrier to be used.
For more information about HP's Customer Self Repair program, contact your local service provider.
For the North American program, refer to the HP website (http://www.hp.com/go/selfrepair).
Parts only warranty service
Your HP Limited Warranty may include a parts only warranty service. Under the terms of parts only
warranty service, HP will provide replacement parts free of charge.
For parts only warranty service, CSR part replacement is mandatory. If you request HP to replace
these parts, you will be charged for the travel and labor costs of this service.
Contents
5
Réparation par le client (CSR)
Les produits HP comportent de nombreuses pièces CSR (Customer Self Repair = réparation par le
client) afin de minimiser les délais de réparation et faciliter le remplacement des pièces défectueuses.
Si pendant la période de diagnostic, HP (ou ses partenaires ou mainteneurs agréés) détermine que la
réparation peut être effectuée à l'aide d'une pièce CSR, HP vous l'envoie directement. Il existe deux
catégories de pièces CSR:
•
Obligatoire - Pièces pour lesquelles la réparation par le client est obligatoire. Si vous
demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service
vous seront facturés.
•
Facultatif - Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont
également conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous
demandez à HP de remplacer ces pièces, l'intervention peut ou non vous être facturée, selon le
type de garantie applicable à votre produit.
REMARQUE: Certaines pièces HP ne sont pas conçues pour permettre au client d'effectuer lui-même
la réparation. Pour que la garantie puisse s'appliquer, HP exige que le remplacement de la pièce soit
effectué par un Mainteneur Agréé. Ces pièces sont identifiées par la mention "Non" dans le
Catalogue illustré.
Les pièces CSR sont livrées le jour ouvré suivant, dans la limite des stocks disponibles et selon votre
situation géographique. Si votre situation géographique le permet et que vous demandez une
livraison le jour même ou dans les 4 heures, celle-ci vous sera facturée. Pour bénéficier d'une
assistance téléphonique, appelez le Centre d'assistance technique HP. Dans les documents envoyés
avec la pièce de rechange CSR, HP précise s'il est nécessaire de lui retourner la pièce défectueuse. Si
c'est le cas, vous devez le faire dans le délai indiqué, généralement cinq (5) jours ouvrés. La pièce et
sa documentation doivent être retournées dans l'emballage fourni. Si vous ne retournez pas la pièce
défectueuse, HP se réserve le droit de vous facturer les coûts de remplacement. Dans le cas d'une
pièce CSR, HP supporte l'ensemble des frais d'expédition et de retour, et détermine la société de
courses ou le transporteur à utiliser.
Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour
plus d'informations sur ce programme en Amérique du Nord, consultez le site Web HP
(http://www.hp.com/go/selfrepair).
Service de garantie "pièces seules"
Votre garantie limitée HP peut inclure un service de garantie "pièces seules". Dans ce cas, les pièces
de rechange fournies par HP ne sont pas facturées.
Dans le cadre de ce service, la réparation des pièces CSR par le client est obligatoire. Si vous
demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous
seront facturés.
Contents
6
Riparazione da parte del cliente
Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti
difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati
direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di
servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo
spedirà direttamente al cliente per la sostituzione. Vi sono due categorie di parti CSR:
•
Obbligatorie – Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne
affida la riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il
servizio.
•
Opzionali – Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di
componenti progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP,
potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il
prodotto.
NOTA: alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per
rispettare la garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza
autorizzato. Tali parti sono identificate da un "No" nel Catalogo illustrato dei componenti.
In base alla disponibilità e alla località geografica, le parti CSR vengono spedite con consegna entro
il giorno lavorativo seguente. La consegna nel giorno stesso o entro quattro ore è offerta con un
supplemento di costo solo in alcune zone. In caso di necessità si può richiedere l'assistenza telefonica
di un addetto del centro di supporto tecnico HP. Nel materiale fornito con una parte di ricambio CSR,
HP specifica se il cliente deve restituire dei componenti. Qualora sia richiesta la resa ad HP del
componente difettoso, lo si deve spedire ad HP entro un determinato periodo di tempo, generalmente
cinque (5) giorni lavorativi. Il componente difettoso deve essere restituito con la documentazione
associata nell'imballo di spedizione fornito. La mancata restituzione del componente può comportare
la fatturazione del ricambio da parte di HP. Nel caso di riparazione da parte del cliente, HP sostiene
tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare.
Per ulteriori informazioni sul programma CSR di HP contattare il centro di assistenza di zona. Per il
programma in Nord America fare riferimento al sito Web HP (http://www.hp.com/go/selfrepair).
Servizio di garanzia per i soli componenti
La garanzia limitata HP può includere un servizio di garanzia per i soli componenti. Nei termini di
garanzia del servizio per i soli componenti, HP fornirà gratuitamente le parti di ricambio.
Per il servizio di garanzia per i soli componenti è obbligatoria la formula CSR che prevede la
riparazione da parte del cliente. Se il cliente invece richiede la sostituzione ad HP, dovrà sostenere le
spese di spedizione e di manodopera per il servizio.
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7
Customer Self Repair
HP Produkte enthalten viele CSR-Teile (Customer Self Repair), um Reparaturzeiten zu minimieren und
höhere Flexibilität beim Austausch defekter Bauteile zu ermöglichen. Wenn HP (oder ein HP
Servicepartner) bei der Diagnose feststellt, dass das Produkt mithilfe eines CSR-Teils repariert werden
kann, sendet Ihnen HP dieses Bauteil zum Austausch direkt zu. CSR-Teile werden in zwei Kategorien
unterteilt:
•
Zwingend – Teile, für die das Customer Self Repair-Verfahren zwingend vorgegeben ist.
Wenn Sie den Austausch dieser Teile von HP vornehmen lassen, werden Ihnen die Anfahrt- und
Arbeitskosten für diesen Service berechnet.
•
Optional – Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch
für Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP
vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen
Garantiebedingungen zusätzliche Kosten anfallen.
HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des
Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten
Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet.
CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag
geliefert. Für bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden
gegen einen Aufpreis verfügbar. Wenn Sie Hilfe benötigen, können Sie das HP technische Support
Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den Materialien, die mit
einem CSR-Ersatzteil geliefert werden, können Sie entnehmen, ob das defekte Teil an HP
zurückgeschickt werden muss. Wenn es erforderlich ist, das defekte Teil an HP zurückzuschicken,
müssen Sie dies innerhalb eines vorgegebenen Zeitraums tun, in der Regel innerhalb von fünf (5)
Geschäftstagen. Das defekte Teil muss mit der zugehörigen Dokumentation in der Verpackung
zurückgeschickt werden, die im Lieferumfang enthalten ist. Wenn Sie das defekte Teil nicht
zurückschicken, kann HP Ihnen das Ersatzteil in Rechnung stellen. Im Falle von Customer Self Repair
kommt HP für alle Kosten für die Lieferung und Rücksendung auf und bestimmt den Kurier/Frachtdienst.
Weitere Informationen über das HP Customer Self Repair Programm erhalten Sie von Ihrem
Servicepartner vor Ort. Informationen über das CSR-Programm in Nordamerika finden Sie auf der HP
Website unter (http://www.hp.com/go/selfrepair).
Parts-only Warranty Service (Garantieservice
ausschließlich für Teile)
Ihre HP Garantie umfasst möglicherweise einen Parts-only Warranty Service (Garantieservice
ausschließlich für Teile). Gemäß den Bestimmungen des Parts-only Warranty Service stellt HP
Ersatzteile kostenlos zur Verfügung.
Für den Parts-only Warranty Service ist das CSR-Verfahren zwingend vorgegeben. Wenn Sie den
Austausch dieser Teile von HP vornehmen lassen, werden Ihnen die Anfahrt- und Arbeitskosten für
diesen Service berechnet.
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8
Reparaciones del propio cliente
Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar
(Customer Self Repair, CSR) para minimizar el tiempo de reparación y ofrecer una mayor flexibilidad
a la hora de realizar sustituciones de componentes defectuosos. Si, durante la fase de diagnóstico,
HP (o los proveedores o socios de servicio de HP) identifica que una reparación puede llevarse a
cabo mediante el uso de un componente CSR, HP le enviará dicho componente directamente para
que realice su sustitución. Los componentes CSR se clasifican en dos categorías:
•
Obligatorio: componentes para los que la reparación por parte del usuario es obligatoria. Si
solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse cargo de los
gastos de desplazamiento y de mano de obra de dicho servicio.
•
Opcional: componentes para los que la reparación por parte del usuario es opcional. Estos
componentes también están diseñados para que puedan ser reparados por el usuario. Sin
embargo, si precisa que HP realice su sustitución, puede o no conllevar costes adicionales,
dependiendo del tipo de servicio de garantía correspondiente al producto.
NOTA: Algunos componentes no están diseñados para que puedan ser reparados por el usuario.
Para que el usuario haga valer su garantía, HP pone como condición que un proveedor de servicios
autorizado realice la sustitución de estos componentes. Dichos componentes se identifican con la
palabra "No" en el catálogo ilustrado de componentes.
Según la disponibilidad y la situación geográfica, los componentes CSR se enviarán para que
lleguen a su destino al siguiente día laborable. Si la situación geográfica lo permite, se puede
solicitar la entrega en el mismo día o en cuatro horas con un coste adicional. Si precisa asistencia
técnica, puede llamar al Centro de asistencia técnica de HP y recibirá ayuda telefónica por parte de
un técnico. Con el envío de materiales para la sustitución de componentes CSR, HP especificará si los
componentes defectuosos deberán devolverse a HP. En aquellos casos en los que sea necesario
devolver algún componente a HP, deberá hacerlo en el periodo de tiempo especificado,
normalmente cinco días laborables. Los componentes defectuosos deberán devolverse con toda la
documentación relacionada y con el embalaje de envío. Si no enviara el componente defectuoso
requerido, HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo
el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la
empresa de transporte que se utilice para dicho servicio.
Para obtener más información acerca del programa de Reparaciones del propio cliente de HP,
póngase en contacto con su proveedor de servicios local. Si está interesado en el programa para
Norteamérica, visite la página web de HP siguiente (http://www.hp.com/go/selfrepair).
Servicio de garantía exclusivo de componentes
La garantía limitada de HP puede que incluya un servicio de garantía exclusivo de componentes.
Según las condiciones de este servicio exclusivo de componentes, HP le facilitará los componentes de
repuesto sin cargo adicional alguno.
Para este servicio de garantía exclusivo de componentes, es obligatoria la sustitución de
componentes por parte del usuario (CSR). Si solicita a HP que realice la sustitución de estos
componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de
dicho servicio.
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9
Customer Self Repair
Veel onderdelen in HP producten zijn door de klant zelf te repareren, waardoor de reparatieduur tot
een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is.
Deze onderdelen worden CSR-onderdelen (Customer Self Repair) genoemd. Als HP (of een HP
Service Partner) bij de diagnose vaststelt dat de reparatie kan worden uitgevoerd met een CSRonderdeel, verzendt HP dat onderdeel rechtstreeks naar u, zodat u het defecte onderdeel daarmee
kunt vervangen. Er zijn twee categorieën CSR-onderdelen:
•
Verplicht: Onderdelen waarvoor reparatie door de klant verplicht is. Als u HP verzoekt deze
onderdelen voor u te vervangen, worden u voor deze service reiskosten en arbeidsloon in
rekening gebracht.
•
Optioneel: Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen
zijn ontworpen voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen voor u te
vervangen, kunnen daarvoor extra kosten in rekening worden gebracht, afhankelijk van het type
garantieservice voor het product.
OPMERKING: Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In
verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner
worden vervangen. Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt
met "Nee".
Afhankelijk van de leverbaarheid en de locatie worden CSR-onderdelen verzonden voor levering op
de eerstvolgende werkdag. Levering op dezelfde dag of binnen vier uur kan tegen meerkosten
worden aangeboden, indien dit mogelijk is gezien de locatie. Indien assistentie gewenst is, belt u een
HP Service Partner om via de telefoon technische ondersteuning te ontvangen. HP vermeldt in de
documentatie bij het vervangende CSR-onderdeel of het defecte onderdeel aan HP moet worden
geretourneerd. Als het defecte onderdeel aan HP moet worden teruggezonden, moet u het defecte
onderdeel binnen een bepaalde periode, gewoonlijk vijf (5) werkdagen, retourneren aan HP. Het
defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het
meegeleverde verpakkingsmateriaal. Als u het defecte onderdeel niet terugzendt, kan HP u voor het
vervangende onderdeel kosten in rekening brengen. Bij reparatie door de klant betaalt HP alle
verzendkosten voor het vervangende en geretourneerde onderdeel en kiest HP zelf welke
koerier/transportonderneming hiervoor wordt gebruikt.
Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair
programma van HP. Informatie over Service Partners vindt u op de HP website
(http://www.hp.nl/services/servicepartners).
Garantieservice "Parts Only"
Het is mogelijk dat de HP garantie alleen de garantieservice "Parts Only" omvat. Volgens de
bepalingen van de Parts Only garantieservice zal HP kosteloos vervangende onderdelen ter
beschikking stellen.
Voor de Parts Only garantieservice is vervanging door CSR-onderdelen verplicht. Als u HP verzoekt
deze onderdelen voor u te vervangen, worden u voor deze service reiskosten en arbeidsloon in
rekening gebracht.
Contents 10
Reparo feito pelo cliente
Os produtos da HP são projetados com muitas peças para reparo feito pelo cliente (CSR) de modo a
minimizar o tempo de reparo e permitir maior flexibilidade na substituição de peças com defeito. Se,
durante o período de diagnóstico, a HP (ou fornecedores/parceiros de serviço da HP) concluir que o
reparo pode ser efetuado pelo uso de uma peça CSR, a peça de reposição será enviada diretamente
ao cliente. Existem duas categorias de peças CSR:
•
Obrigatória – Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua
essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
•
Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são
projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode
haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia
destinado ao produto.
OBSERVAÇÃO: Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim
de cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça. Essas
peças estão identificadas com a marca "No" (Não), no catálogo de peças ilustrado.
Conforme a disponibilidade e o local geográfico, as peças CSR serão enviadas no primeiro dia útil
após o pedido. Onde as condições geográficas permitirem, a entrega no mesmo dia ou em quatro
horas pode ser feita mediante uma taxa adicional. Se precisar de auxílio, entre em contato com o
Centro de suporte técnico da HP para que um técnico o ajude por telefone. A HP especifica nos
materiais fornecidos com a peça CSR de reposição se a peça com defeito deve ser devolvida à HP.
Nos casos em que isso for necessário, é preciso enviar a peça com defeito à HP dentro do período
determinado, normalmente cinco (5) dias úteis. A peça com defeito deve ser enviada com a
documentação correspondente no material de transporte fornecido. Caso não o faça, a HP poderá
cobrar a reposição. Para as peças de reparo feito pelo cliente, a HP paga todas as despesas de
transporte e de devolução da peça e determina a transportadora/serviço postal a ser utilizado.
Para obter mais informações sobre o programa de reparo feito pelo cliente da HP, entre em contato
com o fornecedor de serviços local. Para o programa norte-americano, visite o site da HP
(http://www.hp.com/go/selfrepair).
Serviço de garantia apenas para peças
A garantia limitada da HP pode incluir um serviço de garantia apenas para peças. Segundo os
termos do serviço de garantia apenas para peças, a HP fornece as peças de reposição sem cobrar
nenhuma taxa.
No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a HP substitua
essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
Contents 11
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Contents 14
Contents 15
Illustrated parts catalog
Mechanical components
Table 1 Mechanical components spare parts list
Item
Description
Spare part
number
Customer self
repair
1
Top cover
454347-001
Mandatory1
2
Rail kit - left
461513-001
Mandatory1
3
Hard drive cage
460019-001
Mandatory1
4
ODD bezel blank
460020-001
Mandatory1
5
Hard drive bezel blank
459187-001
Mandatory1
6
Top middle cover
469239-001
Mandatory1
7
System fan
457873-001
Mandatory1
8
Chassis
N/A
Mandatory1
9
Rail kit - right
461513-001
Mandatory1
10
Air baffle
457627-001
Mandatory1
11
PCI cage
458749-001
Mandatory1
Contents 16
Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these
parts, you will be charged for the travel and labor costs of this service.
1
Optional—Parts for which customer self repair is optional. These parts are also designed for
customer self repair. If, however, you require that HP replace them for you, there may or may not be
additional charges, depending on the type of warranty service designated for your product.
2
No—Some HP parts are not designed for customer self repair. In order to satisfy the customer
warranty, HP requires that an authorized service provider replace the part. These parts are identified
as "No" in the Illustrated Parts Catalog.
3
Mandatory: Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous
demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous
seront facturés.
1
Optional: Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont
également conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous
demandez à HP de remplacer ces pièces, l'intervention peut ou non vous être facturée, selon le type
de garantie applicable à votre produit.
2
No: Non—Certaines pièces HP ne sont pas conçues pour permettre au client d'effectuer lui-même la
réparation. Pour que la garantie puisse s'appliquer, HP exige que le remplacement de la pièce soit
effectué par un Mainteneur Agréé. Ces pièces sont identifiées par la mention “Non” dans le
Catalogue illustré.
3
Mandatory: Obbligatorie—Parti che devono essere necessariamente riparate dal cliente. Se il cliente
ne affida la riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il
servizio.
1
Optional: Opzionali—Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque
di componenti progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP,
potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto.
2
No: Non CSR—Alcuni componenti HP non sono progettati per la riparazione da parte del cliente.
Per rispettare la garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza
autorizzato. Tali parti sono identificate da un “No” nel Catalogo illustrato dei componenti.
3
Mandatory: Zwingend—Teile, die im Rahmen des Customer Self Repair Programms ersetzt werden
müssen. Wenn Sie diese Teile von HP ersetzen lassen, werden Ihnen die Versand- und Arbeitskosten
für diesen Service berechnet.
1
Optional: Optional—Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind
auch für Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP
vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen
Garantiebedingungen zusätzliche Kosten anfallen.
2
No: Kein—Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des
Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten
Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet.
3
Contents 17
Mandatory: Obligatorio—componentes para los que la reparación por parte del usuario es
obligatoria. Si solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse
cargo de los gastos de desplazamiento y de mano de obra de dicho servicio.
1
Optional: Opcional— componentes para los que la reparación por parte del usuario es opcional.
Estos componentes también están diseñados para que puedan ser reparados por el usuario. Sin
embargo, si precisa que HP realice su sustitución, puede o no conllevar costes adicionales,
dependiendo del tipo de servicio de garantía correspondiente al producto.
2
No: No—Algunos componentes no están diseñados para que puedan ser reparados por el usuario.
Para que el usuario haga valer su garantía, HP pone como condición que un proveedor de servicios
autorizado realice la sustitución de estos componentes. Dichos componentes se identifican con la
palabra “No” en el catálogo ilustrado de componentes.
3
Mandatory: Verplicht—Onderdelen waarvoor Customer Self Repair verplicht is. Als u HP verzoekt
deze onderdelen te vervangen, komen de reiskosten en het arbeidsloon voor uw rekening.
1
Optional: Optioneel—Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze
onderdelen zijn ontworpen voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen
voor u te vervangen, kunnen daarvoor extra kosten in rekening worden gebracht, afhankelijk van het
type garantieservice voor het product.
2
No: Nee—Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In verband
met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden
vervangen. Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met
"Nee".
3
Mandatory: Obrigatória—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP
substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
1
Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são
projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode
haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado
ao produto.
2
No: Nenhuma—Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de
cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça. Essas peças
estão identificadas com a marca “No” (Não), no catálogo de peças ilustrado.
3
Contents 18
Contents 19
System components with non-hot-plug HDD
Table 2 System Components Spare Parts List
Item
Description
Spare Part Number
Customer Self Repair
1
System Fan
457873-001
Mandatory1
2
Cable Assy USB
452338-001
Mandatory1
3
Cable SATA 250mm
452333-001
Mandatory1
4
Cable IDE ODD
454356-001
Mandatory1
5
Non-hot-plug SATA Hard Drive
399968-001
Mandatory1
6
Optical Disc Drive (ODD)
7
8
Mandatory1
SPS-DRV,9.5mm,DVD-ROM,ROHS
462484-001
Mandatory1
SPS-DRV,9.5mm COMBO,ROHS
462485-001
Mandatory1
Memory Module
Mandatory1
DIMM,REG, 1GB PC2-5300P, 128Mx4, RoHS 416356-001
Mandatory1
Processors, Opteron Series
Optional2
IC, uP, Opteron 2346HE, 1.8GHz, 55W
457123-001
Optional2
IC, uP, Opteron 2352, 2.1 GHz, 95W
448033-001
Optional2
IC, uP, Opteron 2356, 2.3 GHz, 95W
448035-001
Optional2
IC, uP, Opteron 2354, 2.2 GHz, 75W
448034-001
Optional2
IC, uP, Opteron 2360, 2.5GHz, 105W
448037-001
Optional2
IC, uP, Opteron 2344, 1.7GHz, 55W
491300-001
Optional2
Contents 20
Table 2 System Components Spare Parts List
Item
Description
Spare Part Number
Customer Self Repair
SPS-PROC, 2.5GHZ, 2380
500515-001
Optional2
SPS - IC, uP, Shanghai 2376 2.3 GHz 75W
502922-001
Optional2
SPS - IC, uP, Shanghai 2384 2.7 GHz 75W
505917-001
Optional2
9
Processor Heat Sink
452332-001
Optional2
10
System Board
452339-001
Optional2
11
650-W Power Supply
457626-001
Mandatory1
12
HL/HH PCIe x8 LP Riser Card
452335-001
Mandatory1
13
FL/FH PCIe x16 Riser Card
457871-001
Mandatory1
14
Chassis
N/A
Mandatory1
System components with hot-plug HDD
Table 3 System Components Spare Parts List
Item
Description
Spare Part Number
Customer Self Repair
1
System Fan
457873-001
Mandatory1
2
Backplane two bays SAS/SATA Hard Drive
452340-001
Mandatory1
3
Cable Assy USB
452338-001
Mandatory1
4
Cable SAS Hard Drive
457874-001
Mandatory1
5
Cable IDE ODD
454356-001
Mandatory1
Contents 21
Table 3 System Components Spare Parts List
Item
Description
Spare Part Number
Customer Self Repair
6
Hot-plug SAS Hard Drive Carrier
460022-001
Mandatory1
7
Optical Disc Drive (ODD)
8
SPS-DRV,9.5mm,DVD-ROM,ROHS
462484-001
Mandatory1
SPS-DRV,9.5mm COMBO,ROHS
462485-001
Mandatory1
Memory Module
DIMM,REG, 1GB PC2-5300P, 128Mx4, RoHS
9
Mandatory1
Mandatory1
416356-001
Processors ,Opteron Series
Mandatory1
Optional2
IC, uP, Opteron 2346HE, 1.8GHz, 55W
457123-001
Optional2
IC, uP, Opteron 2352, 2.1 GHz, 95W
448033-001
Optional2
IC, uP, Opteron 2356, 2.3 GHz, 95W
448035-001
Optional2
IC, uP, Opteron 2354, 2.2 GHz, 75W
448034-001
Optional2
IC, uP, Opteron 2360, 2.5GHz, 105W
448037-001
Optional2
IC, uP, Opteron 2344, 1.7GHz, 55W
491300-001
Optional2
SPS-PROC, 2.5GHZ, 2380
500515-001
Optional2
SPS - IC, uP, Shanghai 2376 2.3 GHz 75W
502922-001
Optional2
SPS - IC, uP, Shanghai 2384 2.7 GHz 75W
505917-001
Optional2
10
Processor Heat Sink
452332-001
Optional2
11
System Board
452339-001
Optional2
12
650-W Power Supply
457626-001
Mandatory1
13
HL/HH PCIe x8 LP Riser Card
452335-001
Mandatory1
14
FL/FH PCIe x16 Riser Card
457871-001
Mandatory1
15
Chassis
N/A
Mandatory1
Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these
parts, you will be charged for the travel and labor costs of this service.
1
Optional—Parts for which customer self repair is optional. These parts are also designed for
customer self repair. If, however, you require that HP replace them for you, there may or may not be
additional charges, depending on the type of warranty service designated for your product.
2
No—Some HP parts are not designed for customer self repair. In order to satisfy the customer
warranty, HP requires that an authorized service provider replace the part. These parts are identified
as "No" in the Illustrated Parts Catalog.
3
Mandatory: Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous
demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous
seront facturés.
1
Contents 22
Optional: Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont
également conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous
demandez à HP de remplacer ces pièces, l'intervention peut ou non vous être facturée, selon le type
de garantie applicable à votre produit.
2
No: Non—Certaines pièces HP ne sont pas conçues pour permettre au client d'effectuer lui-même la
réparation. Pour que la garantie puisse s'appliquer, HP exige que le remplacement de la pièce soit
effectué par un Mainteneur Agréé. Ces pièces sont identifiées par la mention “Non” dans le
Catalogue illustré.
3
Mandatory: Obbligatorie—Parti che devono essere necessariamente riparate dal cliente. Se il cliente
ne affida la riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il
servizio.
1
Optional: Opzionali—Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque
di componenti progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP,
potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto.
2
No: Non CSR—Alcuni componenti HP non sono progettati per la riparazione da parte del cliente.
Per rispettare la garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza
autorizzato. Tali parti sono identificate da un “No” nel Catalogo illustrato dei componenti.
3
Mandatory: Zwingend—Teile, die im Rahmen des Customer Self Repair Programms ersetzt werden
müssen. Wenn Sie diese Teile von HP ersetzen lassen, werden Ihnen die Versand- und Arbeitskosten
für diesen Service berechnet.
1
Optional: Optional—Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind
auch für Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP
vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen
Garantiebedingungen zusätzliche Kosten anfallen.
2
No: Kein—Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des
Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten
Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet.
3
Mandatory: Obligatorio—componentes para los que la reparación por parte del usuario es
obligatoria. Si solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse
cargo de los gastos de desplazamiento y de mano de obra de dicho servicio.
1
Optional: Opcional— componentes para los que la reparación por parte del usuario es opcional.
Estos componentes también están diseñados para que puedan ser reparados por el usuario. Sin
embargo, si precisa que HP realice su sustitución, puede o no conllevar costes adicionales,
dependiendo del tipo de servicio de garantía correspondiente al producto.
2
No: No—Algunos componentes no están diseñados para que puedan ser reparados por el usuario.
Para que el usuario haga valer su garantía, HP pone como condición que un proveedor de servicios
autorizado realice la sustitución de estos componentes. Dichos componentes se identifican con la
palabra “No” en el catálogo ilustrado de componentes.
3
Mandatory: Verplicht—Onderdelen waarvoor Customer Self Repair verplicht is. Als u HP verzoekt
deze onderdelen te vervangen, komen de reiskosten en het arbeidsloon voor uw rekening.
1
Contents 23
Optional: Optioneel—Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze
onderdelen zijn ontworpen voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen
voor u te vervangen, kunnen daarvoor extra kosten in rekening worden gebracht, afhankelijk van het
type garantieservice voor het product.
2
No: Nee—Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In verband
met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden
vervangen. Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met
"Nee".
3
Mandatory: Obrigatória—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP
substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
1
Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são
projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode
haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado
ao produto.
2
No: Nenhuma—Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de
cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça. Essas peças
estão identificadas com a marca “No” (Não), no catálogo de peças ilustrado.
3
HP Contact Information
For the name of the nearest HP authorized reseller:
•
•
•
In the United States, call 1-800-345-1518.
In Canada, call 1-800-263-5868.
In other locations, refer to the HP website at http://www.hp.com/.
For HP technical support:
•
In North America:
○ Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days
a week. For continuous quality improvement, calls may be recorded or monitored.
○ If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more
information about Care Packs, refer to the HP website at http://www.hp.com/.
•
Outside North America, call the nearest HP Technical Support Phone Center. For telephone
numbers for worldwide Technical Support Centers, refer to the HP website at
http://www.hp.com/.
Before You Contact HP
Be sure to have the following information available before you call HP:
•
•
•
•
•
•
•
Technical support registration number (if applicable)
Products serial number
Products model name and number
Applicable error messages
Add-on boards or hardware model number and serial number
Third-party hardware or software model number
Operating system type and revision level
Contents 24
Connectors, Switches, and LEDs
This chapter contains illustrations and tables identifying and describing the connectors, switches,
buttons, and LED indicators located on the front panel, rear panel, system board and hard drives of
the HP ProLiant DL165 G5 server.
Connectors and Components
Front Panel Components
Figure 1 Front panel components
Item
Description
1
Thumbscrews for rack mounting
2
Optical disk drive bay
3
Serial number pull tab
4
Two front USB 2.0 ports
5
Unit identification (UID) LED button
6
System health LED
7
NIC1 LED
8
NIC2 LED
9
Power button with LED indicator (bicolor: green and amber)
10
HDD LED
11
Hard disk drive (HDD) bays 1, 2, 3, and 4
Contents 25
Rear panel components
Figure 2 Rear panel components
Item
Description
1
Power supply cable socket
2
PS/2 mouse port (green)
3
GbE LAN port for NIC2
4
Captive thumbscrew for top cover
5
Serial port (teal)
6
Low profile/Half length expansion slot
7
Full Height/Full Length expansion slot
8
T10/T15 Wrench
9
Thumbscrew for PCI cage
10
UID LED button
11
VGA port
12
HP LO100i Management LAN Port
13
Two rear USB 2.0 ports
14
GbE LAN port for NIC1
15
PS/2 keyboard port (purple)
Contents 26
System board components
Figure 3 System board components
Item
Designator
Description
1
J22
Top: PS/2 mouse port
Bottom: PS/2 keyboard port
2
NIC2
Top: LAN port 2
Bottom: LAN port 1
3
J16
Top: USB 2.0 port
Bottom: USB 2.0 port
4
CN21
Management port
5
CN20
Top: Serial port
Bottom: VGA port
6
SW6
UID LED/button
7
XBT1
3V CMOS battery
8
J19
PCIe slot (PCIe-x4 link with x8 slot)
9
J33
PCIe slot (PCIe-x16 link with x16 slot)
10
J24,J23
HTX slot
Contents 27
Item
Designator
Description
11
P26
Chassis ID jumper
12
XU3
BIOS socket
13
J21
Internal USB connector
14
P20
Password jumper
15
J20
PSMI
16
J1
RPS
17
P10
18-Pin front panel port
18
P19
5-Pin system fan 6 header
19
P25
IDE channel
20
SATA1
SATA1 connector
21
SATA2
SATA2 connector
22
SATA3
SATA3 connector
23
SATA4
SATA4 connector
24
P11
Front USB 2.0 cable header
25
P17
5-Pin system fan 5 header
26
P15
5-Pin system fan 4 header
27
P13
5-Pin system fan 3 header
28
XU2
Processor 1 socket
29
P18
5-Pin system fan 2 header
30
J11
DDRII slots for Processor 1
31
J12
DDRII slots for Processor 1
32
J13
DDRII slots for Processor 1
33
J14
DDRII slots for Processor 1
34
P12
5-Pin system fan1 header
35
P24
4-pin power connector
36
P21
24-pin power connector
37
P23
8-pin power connector
38
J10
DDRII slots for Processor 0
39
J9
DDRII slots for Processor 0
40
XU1
Processor 0 socket
41
J8
DDRII slots for Processor 0
42
J7
DDRII slots for Processor 0
Contents 28
Jumpers – Password and Chassis ID
The system board password (P20) chassis ID1(P26) and chassis ID2(P27) jumpers. Table 4 describes
the jumper settings.
Table 4 System configuration switch settings
Jumper
Status
P20
1-2, password enable
P26
1-2, default setting
P27
2-3, default setting
System Switches
NMI button (SW5)
If the system crashes or stops operating, you can momentary press the NMI button (SW5) to manually
force the server to issue a Non-Maskable Interrupt (NMI). This will perform a memory dump—writing
the contents in the server's CPU registers and system memory to a network server or to diskettes. This
memory dump can later be analyzed to determine the cause of the problem. By default, the NMI
switch is always disabled.
Figure 4 NMI button
NOTE: Use of the NMI button is not supported in all NOS. As of the present, NMI implementation is
not available for systems running on Solaris and Linux operating systems.
Clear CMOS Button (SW4)
The system board has a system configuration (CMOS) button (SW4). To clear system configuration,
remove power cord and press the CMOS button for seconds.
Contents 29
LED Indicators
This section contains illustration and descriptions of internal and external status LED indicators located
on the:
•
•
•
Front panel
Rear panel
System board
These LED indicators aid in problem diagnosis by indicating the status of system components and
operations of the server.
Front panel LED indicators
The front panel LED indicators allow constant monitoring of basic system functions while the server is
operating.
Optical drive activity LED indicator
The optical drive has an activity indicator that indicates when the drive is reading media.
Figure 5 Optical drive activity LED indicator
Activity states for the optical drive are as follows:
•
•
Flashing green – Ongoing drive activity
Off – No drive activity
Contents 30
Power LED Indicator
The power status of the server is indicated by the bicolor LED on the front panel.
Figure 6 Power LED indicator location
Table 5 Power LED indicator status
Component
Status
Description
Power LED indicator
Steady green
The server is operating normally.
Steady Amber
The server is system off or in
hibernation with A/C power.
Off
The server is system off without A/C
power.
Contents 31
Hard drive activity LED indicator
The status of hard drives installed in the server is indicated by the drive activity LED indicator located
on the front panel of the server.
Figure 7 Drive activity LED indicator
Table 6 Hard drive activity LED indicator status
Item
LED indicator
Status
Description
1
Drive activity LED indicator
Forced off (override drive •
activity output)
The drive is not a member of any RAID
volumes; or the drive is configured but is in a
replacement or failed state for at least one
volume that it is a member of; or the drive is a
spare drive that is inactive or has been
activated but has not been rebuilt.
• The drive is not rebuilding.
• The drive is not a member of a volume
undergoing capacity expansion or RAID
migration.
Solid green
• The drive is a member of a RAID volume.
• The drive is not an inactive spare drive.
• The drive is not in a replacement or failed state
for any volumes that it is a member of.
• The drive is not currently performing any I/O
activity.
Contents 32
Table 6 Hard drive activity LED indicator status
Item
LED indicator
Status
Description
Flashing green during a •
drive activity (if
command is outstanding •
continually the indicator
•
is forced to flash at 4 Hz
50% duty cycle instead
of solid off)
The drive is currently performing an I/O
activity.
The drive is a member of a RAID volume.
The drive is not in a replacement or failed state
for any volumes that it is a member of (drive is
online).
• The drive is not rebuilding.
• The drive is not a member of a volume
undergoing capacity expansion or RAID
migration.
Flashing green @ 1 Hz
•
50% duty cycle (override •
drive activity output)
2
Drive Online/Error LED
indicator
The drive is rebuilding.
The drive is a member of a volume undergoing
capacity expansion or RAID migration.
Off
• The drive is not in a failed state.
• The drive is not selected (unit identification).
Solid blue
• The drive is not in a failed state.
• The drive is selected (unit identification)
Solid amber
• The drive is in a failed state.
• The drive is not selected.
Flashing amber @ 1 Hz
50% duty cycle
• The drive is in a predictive failure state.
• The drive is not in a failed state.
• The drive is not selected.
Flashing amber/blue @
1 Hz 50% duty cycle
• The drive is in a failed or predictive failure
state.
• The drive is selected.
Contents 33
Rear panel LED indicators
The LAN port on the rear panel has two LED indicators that allow monitoring of network activity.
Figure 8 LAN/LED indicators location
Table 7 LAN/LED indicator states
Item
Component
Status
Description
1
LAN activity status LED
indicator
Flashing green
Ongoing network data
activity.
Off
No network data activity
or no connection.
Steady green
The LAN connection is
using a GbE link.
Steady amber
The LAN connection is
using 10Mbps/100 Mbps
link.
Off
No connection.
2
LAN network speed LED
indicator
Contents 34
System board LED indicator
The system board contains one LED indicator for use during troubleshooting operations.
Figure 9 System board LED indicator
Table 8 System board LED indicator
Item
Component
Status
Description
1
LED indicator
Green
System state show
Contents 35
Removal and Replacement Procedures
This chapter provides subassembly/module-level removal and replacement procedures for the HP
ProLiant DL165 G5 server.
Review the specifications of a new component before installing it to make sure it is compatible with
the server. When you integrate new components into the system, record its model and serial number,
and any other pertinent information for future reference. After completing any removal or replacement
procedure, run the diagnostics program to verify that all components operate properly.
NOTE: The figures used in this chapter to illustrate procedural steps are labeled numerically (i.e., 1,
2…). When these figures are used in substep items, the alphabetically labeled instructions
correspond to the numbered labels on the related figure (i.e., label 1 corresponds to step a, label 2
corresponds to step b, etc.). The procedures described in this section assume that the server is out of
the rack and is positioned on a flat, stable surface.
Hardware Configuration Tools
You will need the following tools:
•
•
T-10/T-15 screwdrivers
Flat-blade screwdriver
The following references and software tools will assist with the hardware configuration:
•
•
•
HP ProLiant DL165 G5 Server Support CD
IPMI Event Log
Diagnostics Software
Hardware Configuration Information
Electrostatic Discharge Information
An electrostatic discharge (ESD) can damage static-sensitive devices or microcircuitry. Proper
packaging and grounding techniques are necessary precautions to prevent damage. To prevent
electrostatic damage, observe the following precautions:
•
•
•
Transport products in static-safe containers such as conductive tubes, bags, or boxes.
•
Keep work area free of nonconductive materials, such as ordinary plastic assembly aids and
foam packing.
•
Make sure that you are always properly grounded (earthed) when touching a static-sensitive
component or assembly.
•
•
Avoid touching pins, leads, or circuitry.
Keep electrostatic-sensitive parts in their containers until they arrive at static-free stations.
Cover workstations with approved static-dissipating material. Use a wrist strap connected to the
work surface, and properly grounded (earthed) tools and equipment.
Always place drives with the Printed Circuit Board (PCB) assembly-side down.
Contents 36
•
Use conductive field service tools.
Pre-Installation Procedure
Perform the steps below before you open the server or before you remove or replace any component.
WARNING: Failure to properly turn off the server before you open the server or before your start
installing/ removing components may cause serious damage as well as bodily harm.
1.
Turn off the server and all the peripherals connected to it.
2.
Unplug all cables from the power outlets to avoid exposure to high energy levels that may cause
burns when parts are short-circuited by metal objects such as tools or jewelry.
If necessary, label each one to expedite reassembly.
3.
Disconnect telecommunication cables to avoid exposure to shock hazard from ringing voltages.
4.
If server is installed in a rack, remove server and place it on a flat surface.
5.
Remove the top cover according to the instructions described in the System Covers section in this
chapter.
6.
Remove the top middle cover according to the instructions described in the System Covers
section in this chapter.
7.
Follow the ESD precautions listed previously in this chapter when handling a server component.
IMPORTANT: To streamline the configuration process, read through the entire installation/removal
procedure first and make sure you understand them before you begin.
Post-installation instructions
Observe the following items after installing or removing a server component:
1.
Be sure all components are installed according to the described step-by-step instructions.
2.
Reinstall the rear cage, air baffle, peripherals, and system cables that you have removed.
3.
Reinstall the top cover.
4.
Reinstall the top middle cover.
5.
Reinstall server into rack.
6.
Connect all external cables and the AC power cord to the system.
7.
Press the power button on the front panel to turn on the server.
Server Warnings and Cautions
Before installing a server, be sure that you understand the following warnings and cautions.
WARNING: To reduce the risk of electric shock or damage to the equipment:
• Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
• Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.
• Unplug the power cord from the power supply to disconnect power to the equipment.
• Do not route the power cord where it can be walked on or pinched by items placed against it. Pay
particular attention to the plug, electrical outlet, and the point where the cord extends from the server.
Contents 37
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal
system components to cool before touching them.
CAUTION: Do not operate the server for long periods with the access panel open or removed.
Operating the server in this manner results in improper airflow and improper cooling that can lead
to thermal damage.
Symbols on Equipment
The following symbols may be placed on equipment to indicate the presence of potentially hazardous
conditions.
This symbol indicates the presence of hazardous energy circuits or electric shock
hazards. Refer all servicing to qualified personnel.
WARNING: To reduce the risk of injury from electric shock hazards, do not open
this enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel.
This symbol indicates the presence of electric shock hazards. The area contains no
user or field serviceable parts. Do not open for any reason.
WARNING: To reduce the risk of injury from electric shock hazards, do not open
this enclosure.
This symbol on an RJ-45 receptacle indicates a network interface connection.
WARNING: To reduce the risk of electric shock, fire, or damage to the equipment,
do not plug telephone or telecommunications connectors into this receptacle.
This symbol indicates the presence of a hot surface or hot component. If this surface is
contacted, the potential for injury exists.
WARNING: To reduce the risk of injury from a hot component, allow the surface to
cool before touching.
weight1_kg
weight1_lb
This symbol indicates that the component exceeds the recommended weight for one
individual to handle safely.
WARNING: To reduce the risk of personal injury or damage to the equipment,
observe local occupational health and safety requirements and guidelines for manual
material handling.
These symbols, on power supplies or systems, indicate that the equipment is supplied
by multiple sources of power.
WARNING: To reduce the risk of injury from electric shock, remove all power cords
to completely disconnect power from the system.
Contents 38
Powering Down the Server
The server does not completely power down when the power button on the front panel is pressed. The
button toggles between On and Standby. The standby position removes power from most electronics
and the drives, but some internal circuitry remains active. To completely remove all power from the
system, disconnect all power cords from the server.
To power down the server:
1.
Shut down server as directed by the operating system documentation.
2.
Press the power button to toggle to Standby.
This places the server in standby mode changing the power LED indicator to amber. In this
mode, the main power supply output is disabled. Standby does not completely disable or
remove power from the system.
3.
Disconnect the AC power cord from the AC outlet and then from the server.
4.
Be sure that the power LED indicator is turned off and that the fan noise has stopped.
5.
Disconnect all external peripheral devices from the server.
System Covers
The top cover and top middle cover are both detachable. You need to remove the top cover before
you can remove or replace a server component. The middle cover needs to be removed to service the
SAS/SATA backplane board and optical drive.
Top Cover
To remove the top cover:
1.
Loosen the captive screw on the rear panel with a T-15 screwdriver.
2.
Slide the cover approximately 1.25 cm (0.5 in) toward the rear of the unit and then lift the cover
to detach it from the chassis.
3.
Lift the top cover away from the chassis.
Contents 39
Figure 10 Removing the Top Cover
To reinstall the top cover:
1.
Align the top cover to the chassis and then slide it toward the front panel to position it into place.
2.
Once the cover is attached to the chassis, tighten the captive screw on the rear panel with a T-15
screwdriver.
Figure 11 Reinstalling the Top Cover
Top Middle Cover
To remove the top middle cover:
1.
Loosen the four screws (one on each side of the chassis and two on the top middle cover) that
secure the top middle cover to the chassis.
2.
Lift the top middle cover away from the chassis.
Contents 40
Figure 12 Removing the Top Middle Cover
To reinstall the top middle cover:
1.
Align the top middle cover to the chassis.
2.
Fasten the four screws (one on each side of the chassis and two on the top middle cover) to
securing the top middle cover to the chassis.
Figure 13 Reinstalling the Top Middle Cover
Drives
The server supports up to five drive bays – four drive bays for 3.5-inch hard disks drive and one drive
bay for optical disc drive.
Cable Management
Always follow good cable management practices when working inside the computer.
Contents 41
•
•
Keep cables away from major heat sources like the heat sink.
•
•
Keep cables clear of sliding or moveable parts to prevent cutting or crimping.
•
•
•
•
•
Some flat ribbon cables come pre-folded. Never change the folds on these cables.
Do not jam cables on top of expansion cards or memory modules. Printed circuit cards are not
designed to withstand excessive pressure.
When folding a flat ribbon cable, never fold to a sharp crease. Sharp creases may damage the
wires.
Do not sharply bend any cable. A sharp bend can break the internal wires.
Never bend a SATA data cable tighter than a 30 mm (1.18 in) radius.
Never crease a SATA data cable.
Do not rely on components like the drive cage, power supply, or system cover to push cables
down into the chassis.
The next steps illustrate the removal of power cables from connectors P21, P23 and P24:
1.
Squeeze on the top of the retaining latch attached to the cable end of the connector.
2.
Grasp the cable end of the connector and pull it straight up.
CAUTION: Always pull the connector – NEVER pull on the cable. Pulling on the cable could damage
the cable and result in a failed power supply.
Figure 14 Unplugging power cables
Contents 42
Cable Connections
The following table provides information about switching power supply cable connector labels.
Table 9 Cable connections
Cable
To
Cable Designator
Switching Power Supply
System board 24-pin power connector
P1
Switching Power Supply
System board 8-pin power connector
P2
Switching Power Supply
System board 4-pin power connector
P3
Switching Power Supply
Backplane
P10
Switching Power Supply
Backplane
P11
Switching Power Supply
Optical disc drive
P5
Switching Power Supply
System board Power Supply
Management Interface connector
RPS
The following table provides the system board designators that various cables plug into. For more
detailed information about system board components, see system board components on page 27.
Table 10 Cable connections
Cable
To
System Board Designator
Internal USB connector
USB
J21
18-Pin front panel connector
Front panel
P10
SATA1 connector
SATA1
SATA1
SATA2 connector
SATA2
SATA2
SATA3 connector
SATA3
SATA3
SATA4 connector
SATA4
SATA4
Front USB 2.0 cable header
USB
P11
5-Pin system fan6 header
System fan6
P19
5-Pin system fan5 header
System fan5
P17
5-Pin system fan4 header
System fan4
P15
5-Pin system fan3 header
System fan3
P13
5-Pin system fan2 header
System fan2
P18
5-Pin system fan1 header
System fan1
P12
4-pin power connector
Power supply
P24
24-pin power connector
Power supply
P21
8-pin power connector
Power supply
P23
Contents 43
Drive Bay Configuration
The server supports a maximum of five drive bays – four bays for 3.5-inch hard disk drives and one
drive bay for an optical media drive.
Figure 15 System Drive Bays
Item
Description
1
Optical Media Device Bay
2
3.5 Inch Hard Disk Drive Bays (four)
The HDD bays support both non-hot-plug and hot-plug SATA drives, as well as hot-plug SAS drives.
Optical Media Device Bay
The optical media device bay supports the installation of a 9.5mm DVD/CD R/RW ROM optical
drive.
Installing the DVD/CDRW-ROM (9.5mm) optical drive
Contents 44
Figure 16 DVD/CDRW-ROM Location
Pre-installation Procedure:
1.
Turn off the server and all the peripherals connected to it.
2.
Unplug all external cables and AC power cords. If necessary, label each one to expedite
reassembly.
3.
Remove unit from rack and place on a flat surface.
4.
Remove the top cover.
5.
Remove the top middle cover.
To remove the bezel blank:
1.
Pull the bezel blank out of the carrier.
CAUTION: Do not discard the bezel blank. If the optical drive is removed in the future, you must
reinstall the bezel blank to maintain proper system function.
Contents 45
Figure 17 Removing the Bezel Blank
To install the optical drive:
1.
Slide the optical drive assembly into the chassis.
Figure 18 Installing the optical drive
2.
Remove the middle cover and connect the IDE data and power cables to their corresponding
connectors on the optical drive.
Contents 46
Figure 19 Connecting the cables
To remove the optical drive:
1.
Remove the top middle cover and then unplug the ODD cable and power cable, uplift the spring
latch securing the optical drive carrier to the chassis.
2.
Push the optical drive toward the front of the unit.
3.
Pull the optical drive out of the chassis.
Figure 20 Removing the optical drive
IMPORTANT: If you removed an optical drive without plans of installing a new one, you must
reinstall the blank to maintain proper system airflow.
Contents 47
Hard Drives
The drive bays on the front panel can accommodate up to four hard drives. You can install either SAS
hard drives or SATA hard drives in the server.
Hard drives installed in the server are labeled from Device 1 to Device 4, from left to right, when
viewed from the front of the server.
Figure 21 Hard drive bays configuration
Item
Description
1
1st SAS/SATA Hard Drive
2
2nd SAS/SATA Hard Drive
3
3rd SAS/SATA Hard Drive
4
4th SAS/SATA Hard Drive
To install a hard drive:
1.
Pull the hard drive shield out of the chassis.
Contents 48
Figure 22 Removing the hot-plug hard drive blank
IMPORTANT: Do not discard the hard drive blank. If the drive is removed in the future, you must
reinstall the hard drive blank to maintain proper system airflow.
2.
Install a hard drive.
a. Push the hard drive assembly into the drive bay until it stops.
b. Press the HDD carrier latch inward until it clicks.
Figure 23 Installing the hot-plug hard drive assembly
To remove hard drive:
1.
Press the hard disk carrier button to release the ejector lever.
2.
Use the HDD carrier latch to pull the drive out of the cage.
Make sure to support the drive when pulling it out of the cage.
3.
Pull the hard drive assembly out of the drive bay.
Contents 49
Figure 24 Removing the hot-plug hard drive
To install a non-hot-plug hard drive:
1.
Loosen four screws from the top part of the carrier.
2.
Put the non-hot-plug hard drive disk into the carrier.
3.
Fasten the HDD to the carrier using the screws (two on each side).
Figure 25 Installing the non-hot-plug hard drive disk into the carrier
Contents 50
Figure 26 Fastening the non-hot-plug hard drive disk to the carrier
To install a non-hot-plug hard drive in the server:
1.
Remove the hard drive blank from front of system if installed.
2.
Push the hard drive assembly into the drive bay until it stops.
3.
Fasten the screw with the T-15 wrench provided to secure the hard drive to the chassis.
4.
Connect the cabling from the HDD backplane to the drive using the cables provided.
Figure 27 Installing the non-hot-plug hard drive assembly
To remove the non-hot-plug hard drive:
1.
Loosen the screw with the T-15 wrench provided.
2.
Pull the hard drive assembly out of the drive bay.
Contents 51
Figure 28 Removing the non-hot-plug hard drive assembly
To remove a non-hot-plug hard drive disk from the carrier:
1.
Loosen the four screws on the carrier (two on each side).
2.
Lift the hard drive from the carrier.
Figure 29 Removing the non-hot-plug hard drive assembly
SAS/SATA HDD Backplane
The following figures show the front and back side of the backplane.
Contents 52
Figure 30 Backplane connectors (component side)
Item
Description
1
Screw Holes
2
LED indicators
3
Headers for Hard Drive
Figure 31 Backplane connectors (solder side)
Item
Description
1
Header for backplane aligns to backplane inter-connection
2
SATA Signal Cable Connector
3
SGPIO header
Contents 53
Item
Description
4
PSOC F/W programming header
5
4- pin power connector
WARNING: Ensure that the system is powered off and all power sources have been disconnected
from the server. Voltages are present at various locations within the server whenever an AC power
source is connected. This voltage is present even when the main power switch is in the off position.
To remove the backplane:
1.
Remove all drives out of the drive bays.
Refer to the Hard Drives sections in this chapter for detailed procedures.
Figure 32 Removing the hot-plug hard drives
2.
Remove the top cover.
3.
Remove the top middle cover.
4.
Remove the backplane.
a. Remove all cables including optical drive cables.
b. Remove the two screws that secure the backplane to the hard drive cage.
c.
Pull the backplane up and out to release it from the hard drive cage.
Contents 54
Figure 33 Removing the backplane
To install the backplane:
1.
Orient the backplane so that the notches on the board align with the two hooks on the drive
cage and press the board down until it clicks into place.
2.
Secure the backplane with two screws.
Figure 34 Installing the backplane
3.
Install all cables including optical drive cables.
Contents 55
System Board Configuration
Processor
HP ProLiant DL165 G5 Server supports two AMD dual and quad core processors. If a single
processor is installed, then use socket 0. When two processors are used, the server supports boot
functions through the processor installed in processor socket 0. However, if processor 0 fails, the
system can’t boot up, and if processor 1 fails, the system will automatically boots from processor 0
and provides a processor failure message.
The processor socket supports 2P AMD Opteron 2000 series processor.
CAUTION: It is recommended to use processors of same speeds or cache sizes to prevent possible
server malfunction.
Figure 35 Processor location
Item
Description
1
Processor 0
2
Processor 1
WARNING: To reduce the risk of personal injury from hot surfaces, allow the heat sink and the
processor to cool before touching them.
NOTE: Before installing the processor, remove the air baffle.
To remove the air baffle:
1.
Gently rock the air-baffle up.
2.
Take the air baffle out from the chassis.
Contents 56
Figure 36 Removing the air baffle
To remove the heat sink:
1.
Loosen the two mounting pins.
2.
Lift the heat sink away from the system board.
CAUTION: Place heat sink down in an upright position with the thermal patch facing upward. Do
not let the thermal patch touch the work surface.
Figure 37 Removing the heat sink assembly
IMPORTANT: If the heat sink has been removed for any reason on a previously installed processor,
it is critical that you apply more thermal interface material to the integrated heat spreader on the
processor to ensure proper thermal bonding between the processor and the heat sink.
Contents 57
To remove a processor:
1.
Disengage the load lever.
2.
Lift the retention plate to expose the socket body.
3.
Grasp the processor by its edges and lift it out of its socket.
Figure 38 Removing the processor
CAUTION: The pins of the socket are very fragile. Do not bend or damage them.
CAUTION: Place the processor on a static-dissipating work surface or in an anti-static bag.
CAUTION: To allow heat sink to draw as much heat as possible from the processor base, there must
be good contact between the heat sink base and the top of the processor. To ensure good contact,
you must apply thermal interface material.
To apply the thermal grease compound:
1.
Use a clean cloth dipped in rubbing alcohol to clean the contact surface on the heat sink and on
the new processor. Wipe the contact surfaces several times to make sure that no particles or dust
contaminants are evident.
2.
Apply the thermal grease compound to the CPU contact surface, to brush a thin coat to cram the
gap.
CAUTION: HP recommends using Shin-Etsu X-23-7783D thermal grease compound for your ProLiant
server.
3.
Apply all the grease to the top of the processor in one of the following patterns to insure even
distribution.
Contents 58
Figure 39 The top of processor
CAUTION: Never touch the bottom of the processor; any contaminant could prevent the mounting
pads from making contact with the socket.
CAUTION: Applying too much grease creates a gap between the contact surfaces, significantly
reducing the ability of the heat sink to draw out heat. Installing the heat sink with excessive grease
can also cause the grease to spread over the processor pins or the system board base, which can
cause electrical shorts that damage the system.
To install the new processor:
1.
Insert the processor into the socket, using the key on the processor.
CAUTION: With the load lever and the retention plate disengaged, hold the processor by its edges
and align it over the empty processor socket. Make sure that you properly align the processor with
the orientation notch on the socket.
2.
Engage the retention plate.
3.
Engage the load lever.
Contents 59
Figure 40 Installing the processor
CAUTION: To prevent overheating or a possible system crash, use only a heat sink model specified
for the HP ProLiant DL165 G5 server.
To install the heat sink:
1.
Properly align the heat sink mounting pins to the system board mounting holes.
2.
Tighten the mounting pins clockwise to secure the heat sink connection to the system board.
Figure 41 Installing the heat sink
To install the air baffle:
1.
Gently place in the air baffle.
Contents 60
Figure 42 Installing the air baffle
Memory
HP ProLiant DL165 G5 server has eight DIMM slots that support up to 32 GB maximum system
memory (4GB in each of the eight DIMM slots).
You must adhere to the following guidelines when adding or replacing memory modules:
•
•
•
For 2P system, both physical processors must be of the same type and speed.
Use 677 MHz ECC DDR2 (Registered DIMM).
Supported DIMM: 512 MB, 1 GB, 2 GB and 4 GB (32 GB maximum capacity).
Figure 43 DIMM slots
NOTE: Before installing the memory, remove the air baffle first, for detailed procedure, refer to the
‘Processor’ section in this chapter.
Contents 61
To remove memory module:
1.
Completely open the holding clips securing the module.
2.
Gently pull the memory module upward to remove it from the slot.
Figure 44 Removing a memory module
CAUTION: Place the memory module on a static-dissipating work surface or inside of an anti-static
bag.
To install a memory module:
1.
Align the notch on the bottom edge of the module with the keyed surface of the DIMM slot and
then press the module fully into the slot.
2.
Firmly press the holding clips inward to secure the memory module in place.
Figure 45 Installing a memory module
Contents 62
CAUTION: The memory slots are structured to ensure proper installation. If you insert a memory
module but it does not fit easily into the slot, you may have inserted it incorrectly. Double-check the
orientation of the module and reinsert. If the holding clips do not close, the module is not inserted
correctly.
PCI Expansion Cards
System Board PCI Expansion Slots
There are three PCI expansion slots on the system board.
Figure 46 System board PCI expansion slots
Item
Component
Designator
Component
Function
1
J19
Half Height PCI slot
Supports a PCIe or PCI-X Riser Card
2
J33
Full Height\Full Length PCI slot
Supports a PCIe Riser Card
3
J24,J23
Full Height\Full Length HTX slot
Supports a HTX Riser Card
PCI Riser card Expansion Slots
The two PCI Express riser cards attached to the PCI cage convert the functionality of the system board
expansion slots to the slots positioned at a 90° angle from the system board.
NOTE: Users have the option to replace the single Slot PCI Express riser card in Slot 1 with a PCI-X
model using the PCI-X riser card option kit. This will allow support for PCI-X devices.
Contents 63
Figure 47 PCIe riser card slot location
•
Single-Slot PCIe Riser card (x16 link with x16 slot)
Figure 48 PCIe riser card slot location
•
Single-Slot PCIe Riser card (x4 link with x8 slot)
PCI cage
To remove the PCI cage:
NOTE: Disconnect all cables connecting an existing expansion board to the system board.
1.
Loosen the two captive screws that secure the PCI cage to the chassis.
2.
Lift the PCI cage away from the chassis.
Contents 64
Figure 49 Removing the PCI cage
Installing PCIe/PCI Riser Board
The system supports up to two riser boards at a time. Use only HP supported expansion boards that
meet the following specifications:
•
Compliance
○ PCI Express x4 or x8
○ PCI-X (available only when the optional PCI-X riser board is installed)
○ HTX (available only when the FL/FH PCIe riser card is not installed)
•
Form Factor
○ Low-profile
○ Full-Height/Full-Length
To remove the HTX riser card:
1.
Loosen the two screws securing the riser card to the PCI cage.
2.
Pull the riser card away from the PCI cage.
Contents 65
Figure 50 Removing the HTX riser card
To remove the PCIe riser card:
1.
Loosen the two screws securing the riser card to the PCI cage.
2.
Push the riser card down and away from the PCI cage.
Figure 51 Removing the PCIe riser card (1)
Contents 66
Figure 52 Removing the PCIe riser card (2)
To install the HTX riser card:
1.
Align the two riser card slots to the standoff on the PCI cage, and then push the card up.
2.
Install and tighten the two screws that secure the riser card to the PCI cage.
Figure 53 Installing the HTX riser card
To install the PCIe riser card:
1.
Align the two riser card slots to the standoff on the PCI cage, and then push the card up.
2.
Install and tighten the two screws that secure the riser card to the PCI cage.
Contents 67
Figure 54 Installing the PCIe riser card (1)
Figure 55 Installing the PCIe riser card (2)
To remove the slot cover:
1.
Loosen the screw(s) that secure(s) the slot cover(s) to the chassis.
2.
Remove the slot cover(s) on the PCI cage.
CAUTION: Do not discard the slot cover. If the expansion board is removed in the future, the slot
cover must be reinstalled to maintain proper cooling.
Contents 68
Figure 56 Removing the slot cover (1)
Figure 57 Removing the slot cover (2)
To install the PCI card:
1.
Slide the expansion board into the slot, aligning the board with its matching connector.
Firmly press the board to seat it properly on the slot.
2.
Tighten the screw that secures the card to the PCI cage.
Contents 69
Figure 58 Installing the PCI card (1)
Figure 59 Installing the PCI card (2)
To reinstall the PCI cage:
1.
Installing the PCI riser card into the system.
a. Align the PCI card with the open expansion slot.
b. Press the PCI card straight down into the expansion slot on the system board.
2.
Align the PCI cage to the system board expansion slot, and then press it down to ensure full
connection to the system board.
3.
Tighten the two captive screws to secure the PCI cage to the chassis.
Contents 70
Figure 60 Installing the PCI cage with PCI card
Figure 61 Securing the PCI cage
4.
Connect the necessary cable(s) to the board.
System Battery
The server uses nonvolatile memory that requires a battery to retain system information when power is
removed.
This 3-volt lithium coin cell battery is located on the system board.
Contents 71
Figure 62 System battery location
WARNING: Note the following reminders when replacing the system battery:
• Replace the battery with the same type as the battery recommended by HP. Use of another
battery may present a risk of fire or explosion.
• A risk of fire and chemical burn exists if the battery is not handled properly. Do not disassemble,
crush, puncture, or short external contacts, or expose the battery to temperatures higher than
60°C (140°F).
• Do not dispose of used battery in water or fire. Dispose of used batteries according to
manufacturer's instructions.
CAUTION: Loss of BIOS settings occurs when the battery is removed. You must reconfigure BIOS
settings whenever you replace the battery.
NOTE: If the server no longer automatically displays the correct date and time, you may need to
replace the system battery. Under normal usage, battery life is five to ten years.
To replace the system battery:
1.
To release the battery from its holder, squeeze the metal clamp that extends above one edge of
the battery. When the battery pops up, lift it out.
2.
To insert the new battery, slide one edge of the replacement battery under the holder’s lip with
the positive side up. Push the other edge down until the clamp snaps over the other edge of the
battery.
Contents 72
Figure 63 Replacing the battery
System Board Removal and Replacement Procedure
To remove the system board:
1.
Remove the top cover.
2.
Loosen the nine screws that secure the system board to the chassis.
3.
Slide the system board back, up and out of the chassis. Remove the system board from the
chassis.
Figure 64 Removing the system board
To replace the system board:
1.
Align the system board I/O connectors to their openings and slide the system board into place.
The nine screw holes on the chassis should align with the system board.
2.
Fasten the nine screws on the system board to secure the system board to the chassis.
Contents 73
Figure 65 Installing the system board
Power Supply Unit (PSU)
Located on the rear panel of the server power supply is a standard autoranging 650-watt non-hot-plug
PSU or 1200-watt hot-plug PSU with PFC (power factor correction) function.
Figure 66 Non-hot-plug Power Supply Unit
WARNING: Take note of the following reminders to reduce the risk of personal injury from electric
shock hazards and/or damage to the equipment.
• Installation of power supply units should be referred to individuals who are qualified to service server
systems and are trained to deal with equipment capable of generating hazardous energy levels.
• DO NOT open the power supply unit. There are no serviceable parts inside it.
To remove the non-hot-plug power supply:
1.
Loosen the screws that secure the non-hot-plug power supply to the chassis.
2.
Lift the non-hot-plug power supply from the chassis.
Contents 74
Figure 67 Removing the non-hot-plug power supply
To replace the non-hot-plug power supply:
1.
Align the non-hot-plug power supply to the right location next to the motherboard.
2.
Align the screw holes on the non-hot-plug power supply with the screw holes on the chassis (one
on the top of the power supply, others on the sides).
3.
Fasten the non-hot-plug power supply to the chassis using the screws that just been loosened.
Figure 68 Installing the non-hot-plug power supply
Contents 75
Figure 69 Hot-plug Power Supply Unit
To remove the hot-plug power supply:
1.
Disconnect the power cable connecting the hot-plug power supply and the mother board.
2.
Press the purple colored handle.
3.
Slide the hot-plug power supply out of the power supply bay.
Figure 70 Removing the hot-plug power supply
To replace the hot-plug power supply:
1.
Align the hot-plug power supply cage connector with the open slot of power supply, and slide
the hot-plug power supply into the power supply bay until it snaps into place.
2.
Snap the latch cover over port colored handle. Latch cover only installs one way.
Contents 76
Figure 71 Installing the hot-plug power supply
System Fan
The server has six system fans located on the chassis’ center wall.
The figure below identifies the system fans by their device number and shows their corresponding
cable connections.
Figure 72 System fan connections
Contents 77
Device number
Connector
System fan 1
P12 on the system board
System fan 2
P18 on the system board
System fan 3
P13 on the system board
System fan 4
P15 on the system board
System fan 5
P17 on the system board
System fan 6
P19 on the system board
System fans 1 to 5 are for the memory modules and processors, while system fan 6 is for the PCI slots and system
chipsets.
A new system fan can be installed to allow the server to operate properly in case a default system fan
becomes defective.
To remove the system fan:
1.
Disconnect the fan cable from its corresponding board connector.
2.
Release the fan cable from the cable clip.
3.
Hold the system fan and lift it away from the chassis.
Figure 73 Removing the system fan
To install the system fan:
1.
Put the fan cable through the system fan bracket and secure the cable using the cable clip on the
chassis.
2.
Hold the system fan and press it into the fan bracket.
3.
Connect the fan cable to its corresponding board connector.
Contents 78
Figure 74 Installing the system fan
Contents 79
Diagnostic tools and Setup Utilities
This chapter provides an overview of the Power-On Self-Test (POST), the POST error messages, and
BIOS, SAS and SATA setup utilities.
BIOS Software
The server uses BIOS to boot up the system. BIOS software is a ROM-based firmware that allows
reliability, manageability, and connectivity for server platforms. This software contains a set of
programs permanently stored in an EEPROM chipset located on the system board. These programs
assist in managing, initializing, and testing the hardware devices installed on the computer.
BIOS software allows you to:
•
Perform configuration from the BIOS Setup Utility
Using the Setup Utility, you can install, configure, and optimize the hardware devices on the
system board. In addition, you can set various features such as serial console redirection, PXE
boot, and much more.
•
Initialize hardware at boot up using POST routines
During power-on or warm reset, the BIOS perform Power-On Self-Test (POST) routines to test
system components, to allocate resource for various hardware devices, and to prepare the
system to boot to various operating systems.
BIOS Setup Utility
The HP server BIOS Setup Utility is used to configure five primary menu selections:
•
•
•
•
•
Main
Advanced
Boot
Security
Exit
Accessing the BIOS Setup Utility
1.
Turn on the monitor and server.
If the server is already turned on, save your data and exit all open applications, then restart the
server.
2.
When the HP logo is displayed during POST, press F10 into BIOS Setup Utility. If you fail to
press F10 before POST is completed, you will need to restart the server.
3.
The first page displayed is the Main menu showing the Setup Utility menu bar. Use the left (←)
and right (→) arrow keys to move between selections on the menu bar. Use the up (↑) and down
(↓) arrow keys to select items within a menu.
Contents 80
Navigating through the Setup Utility
Use the keys listed in the legend bar on the right of the Setup screen to navigate through the various
menu and submenu screens of the Setup Utility. Table 11 lists these legend keys and their respective
functions.
Table 11 Setup Utility Navigation Keys
Key
Function
← and →
To move between selections on the menu bar.
↑ and ↓
To move the cursor to the field you want.
The currently selected field is highlighted. The right side of each menu
screen displays a field help panel—Item Specific Help panel. This panel
displays the help text for the currently selected field. It updates as you
move the cursor to each field.
<+>, <–>
To select a value for the currently selected field (only if it is userconfigurable).
A parameter that is enclosed in square brackets is user-configurable.
Grayed-out parameters are not user-configurable for one of the following
reasons:
• The field value is auto-configured or auto-detected.
• The field value is informational only.
• The field is password-protected.
Enter
To select a field value or display a submenu screen.
Displays more option for items marked with
Esc
If you press this key:
• On one of the primary menu screens, the Exit menu displays.
• On a submenu screen, the previous screen displays.
• When you are making selections from a pop-up menu, the pop-up
closes without making a selection.
F1
To bring up the General Help window.
The General Help window describes other Setup navigation keys that are
not displayed on the legend bar.
F2, F3
To change BIOS Setup Utility screen colours.
F7
Discard any changes you have made.
<Page Up> and <Page Down>
Moves the cursor to the first/last item (each menu), the item will be display
highlight.
<Home> and <End>
Moves the cursor to the first/last item (each menu), the item will be display
highlight.
F9
To load default system values.
F10
To save changes and close the Setup Utility.
Contents 81
Figure 75 Setup utility general help screen
Press F1 to get the general help message box.
Contents 82
Setup Utility Menu Bar
The BIOS Setup Utility provides a menu bar with the menu selections. The menu bar choices are
described in the topics below.
Main Menu
Figure 76 Main menu of the BIOS setup utility
Contents 83
Figure 77 Main menu of the BIOS setup utility
Use this menu to set the system time and date, and configure the following items:
•
•
•
•
•
•
•
•
View BIOS build date and version.
View CPU type / CPU speed.
View System memory size.
View System serial number.
View MAC address for the embedded NIC.
Set Server Asset Tag.
Set system time and date.
Set boot features:
○
○
○
○
Enable or Disable the BIOS summary display.
Turn on or off Bootup Num-Lock.
Set restore on AC power loss options, such as last state, power off, and power on.
If BIOS displays an error message, set POST F1 Prompt for selections, such as delayed,
enabled, or disabled.
Contents 84
Advanced Menu
Figure 78 Advanced menu of the BIOS setup utility
WARNING: Incorrect settings may cause the server to malfunction. To correct the settings, press F9
key to restore the default settings.
•
•
•
•
•
•
•
•
•
•
CPU Configuration --- Configure and view the current CPU configuration and settings.
IO Device Configuration --- Configure Super IO chipset SCH4307.
Hyper Transport Configuration --- Configure HT Links.
S-ATA Configuration --- Configure Server Works HT 1000 SATA.
ACPI Configuration --- Section for Advanced ACPI configuration.
Event Log Configuration --- Mark as read, clear or view event log.
IPMI Configuration --- IPMI Configuration including server monitoring and event log.
Remote Access Configuration --- Configure Remote Access.
USB Configuration --- Configure the USB support.
PCI BUS Configuration --- Configure video card support function.
Contents 85
Figure 79 IPMI submenu of the BIOS setup utility
•
•
•
•
SEL Configuration --- Configure of the BMC System Event Log.
•
Hardware health information --- Select to get information about CPU temperature, ambient
temperature, CPU fan speed, system fan speed and chassis fan speed.
Serial Port Configuration --- Select to configure system serial ports.
LAN Configuration --- Select for LAN configuration.
Watchdog Configuration --- Select to configure POST Watchdog Timer Action and BMC Watch
Dog Time Out.
Contents 86
Boot Menu
Figure 80 Boot menu of the BIOS setup utility
Use this menu to configure the boot priority.
•
Boot Device Priority --- Use this screen to specify the order in which the system checks for a boot
device.
•
Embedded NIC Port 1 PXE --- Use this screen to configure the embedded NIC Port 1 PXE boot
option. The default is enabled.
•
Embedded NIC Port 2 PXE --- Use this screen to configure the embedded NIC Port 2 PXE boot
option. The default is disabled.
•
USB Device Boot Priority --- Use this screen to control the latest added USB Functions by setting
the item to the desired value.
Contents 87
Security Menu
Figure 81 Security menu of the BIOS setup utility 1
Contents 88
Figure 82 Security menu of the BIOS setup utility 2
Contents 89
Use this menu to configure the following items:
•
•
Administrator Password --- Display if an administrator password is Set or Not.
Change Administrator Password --- Allows you to access and change all settings in the Setup
Utility. The administrator password allows you to configure access for system users.
To set a new administrator password:
1.
In the Security screen, select a set password field - Change Administrator Password, and then
press Enter.
2.
Type a new password in the Enter New Password box.
3.
The password may consist of up to six characters. Alphanumeric characters (A-Z, a-z, 0-9) are
recommended to avoid system error.
4.
Retype the password to verify the first entry, and then press Enter.
5.
Press F10 to close the Setup Utility.
6.
After setting the password, Setup automatically sets the password check to Setup.
Contents 90
Exit Menu
Figure 83 Exit menu of the BIOS setup utility
Use this menu to save changes or discard changes. When you save and exit, the server reboots.
•
Save Changes and Exit --- Save the changes you have made and exit the BIOS Setup Utility. (You
can also press F10 key.)
•
Discard Changes and Exit --- Exit the BIOS Setup Utility without saving the changes you have
made. (You can also press Esc key.)
•
•
Discard Changes --- Discard any changes you have made. (You can also press F7 key.)
Load Optimal Defaults --- Load the factory default values for all items. (You can also press F9
key.)
BIOS Update
Perform the steps below to update BIOS:
1.
Download the Smart Component (SPxxxxx.exe) to a directory on your hard drive.
2.
Execute (SPxxxxx.exe) and followed with direction to complete the steps. “ProLiant Flash Update”
interface will appear.
3.
Select items which need to execute:
○
○
○
○
Create a bootable ROMPaq diskette.
Create a bootable ROMPaq USB Key.
Create a bootable ROMPaq CD.
ROMPaq Diskette Flat Files.
Contents 91
○ Create a label for the ROMPaq diskette.
○ Network ROM Flashing Capabilities.
4.
Reboot DL165 G5 Server with one of the above bootable devices and make sure the BIOS
setting allows booting from the USB disk.
5.
Follow the on-screen instructions to finish the flashing of the BIOS.
Clear CMOS
You may need to clear the Setup configuration values (CMOS) if the configuration has been
corrupted, or if incorrect settings made in the Setup Utility have caused error messages to be
unreadable.
To clear CMOS:
1.
Perform the Pre-Installation Procedure.
2.
If necessary, remove any accessory boards or cables that prevent access to the system
configuration switch.
3.
Locate the system configuration button (SW4) on the system board.
4.
Press the button. AC power must not be connected.
5.
Perform the Post-installation instructions.
6.
During POST, press F10 to access the Setup Utility.
7.
Load setup defaults by pressing F9.
8.
Set time, date, and other system values.
9.
Press F10 to close the Setup Utility.
NOTE: Clearing CMOS restore all system configurations and password default settings.
Power-On Self-Test (POST)
Before you can use a server, all devices must be tested and initialized, and the operating system must
be bootstrapped to the memory. This is referred to as Power–On Self-Test or POST. POST is a series of
diagnostic tests that checks firmware and hardware components on the system to ensure that the
server is properly functioning. This diagnostic function automatically runs each time the server is
powered on.
These diagnostics, which reside in the BIOS ROM, isolate server-related logic failures and indicate the
board or component that you need to replace, as indicated by the error messages. Most server
hardware failures will be accurately isolated during POST. The number of tests displayed depends on
the configuration of the server.
During POST you can:
•
•
•
Press ESC to go to POST boot progress display system summary screen.
Press F10 to access the Setup Utility.
Press F12 to request a network boot (PXE).
POST Error Indicators
When POST detects a system failure, it displays a POST error message.
Contents 92
POST Error Message Definition
Whenever a non-fatal error occurs during POST, an error message describing the problem appears
onscreen. These error messages are displayed in normal video (white text on black background), and
show the details of the error. The following is an example of a POST error message:
012 --- CMOS Date/Time not set
Table 12 lists the most common POST error messages with corresponding troubleshooting
recommendation. HP recommends that you correct the error, even if the server appears to boot
successfully.
Table 12 POST Error Message
Error-Code
Error Message
Description / Corrective Action
000
Timer Error
Indicates an error while programming the
count register of channel 2 of the 8254 timer.
This may indicate a problem with system
hardware. Requires repair of the system
board.
003
CMOS Battery Low
CMOS Battery is low. This message usually
indicates that the CMOS battery needs to be
replaced. It could also appear when the users
intentionally discharge the CMOS battery.
004
CMOS setting Wrong
CMOS settings are invalid. This error can be
resolved by using F9 to load optimal default
in the Setup Utility.
005
CMOS checksum bad and boot in a safe
configuration, please reboot again for
optimal default settings.
CMOS contents failed the Checksum check.
Indicates that the CMOS data has been
changed by a program other than the BIOS or
that the CMOS is not retaining its data due to
malfunction. This error can be resolved by
using F9 to load optimal default in the Setup
Utility.
008
Unlock keyboard
PS2 keyboard is locked. Users need to unlock
the keyboard to continue the BIOS POST.
009
PS2 Keyboard not found
Keyboard not working. Verify that the
keyboard cable is securely connected to the
keyboard port (not the mouse port) on the rear
panel of the server. If the problem persists,
replace the keyboard or contact your HP
Customer Support provider.
012
CMOS Date/Time not Set
The CMOS Date and/or Time are invalid. This
error can be resolved by readjusting the
system time in the Setup Utility.
019
PS2 mouse not found
Mouse not working. Verify the mouse cable is
securely connected to the mouse port (not the
keyboard port) on the rear panel of the server.
If the problem persists, replace the mouse or
contact your HP Customer Support provider.
Contents 93
Table 12 POST Error Message
Error-Code
Error Message
Description / Corrective Action
048
Password check failed
Password is incorrect after retried a few times.
Users might need to reset the password.
04C
Keyboard/Interface Error
Keyboard controller failed test. This may
indicate a problem with system hardware.
04D
Primary Master Hard Disk Error
The IDE/ATAPI device configured as Primary
Master could not be properly initialized by the
BIOS. This message is typically displayed
when the BIOS is trying to detect and
configure IDE/ATAPI devices in POST.
04E
Primary Slave Hard Disk Error
The IDE/ATAPI device configured as Primary
Slave could not be properly initialized by the
BIOS. This message is typically displayed
when the BIOS is trying to detect and
configure IDE/ATAPI devices in POST.
04F
Secondary Master Hard Disk Error
The IDE/ATAPI device configured as
Secondary Master could not be properly
initialized by the BIOS. This message is
typically displayed when the BIOS is trying to
detect and configure IDE/ATAPI devices in
POST.
050
Secondary Slave Hard Disk Error
The IDE/ATAPI device configured as
Secondary Slave could not be properly
initialized by the BIOS. This message is
typically displayed when the BIOS is trying to
detect and configure IDE/ATAPI devices in
POST.
051
Master Hard Disk Error
The IDE/ATAPI device configured as Master in
the 3rd IDE controller could not be properly
initialized by the BIOS. This message is
typically displayed when the BIOS is trying to
detect and configure IDE/ATAPI devices in
POST.
052
Master Slave Disk Error
The IDE/ATAPI device configured as Slave in
the 3rd IDE controller could not be properly
initialized by the BIOS. This message is
typically displayed When the BIOS is trying to
detect and configure IDE/ATAPI devices in
POST.
202
CPU mismatch detected
You should use the CPU of same frequency.
203
Unsupported processor
You should change another type of processor.
Uncorrectable memory error
System halts after displaying this message. If
the problem persists, contact HP Customer
Support.
Contents 94
Table 12 POST Error Message
Error-Code
Error Message
Description / Corrective Action
Microcode Error
BIOS could not find or load the CPU
Microcode Update to the CPU. The message
is most likely to appear when a new CPU is
installed in a system board with outdated
BIOS. In this situation, you must update the
BIOS to include the Microcode Update for the
new CPU.
Checking NVRAM Update Failed
BIOS could not write to the NVRAM block.
This message appears when the FLASH part is
malfunctioning.
Operating system not found
Operating system can not be located on any
of the boot drives
Verify that the priority boot drive has power
and that the IDE cable is connected properly.
Verify that the desired boot drive has power.
Verify that the IDE cable is securely plugged
into the respective system board connectors.
Verify that the boot device is enabled in the
Setup Utility.
Verify that the boot device has an operating
system installed.
If the problem persists, contact your HP
Customer Support provider.
60F
Fan Solution Not Sufficient!
The non-redundancy fan is not installed, user
Critical Failure Detected – System Shutting should install the system fan. The system will
shut down.
Down in 15 Seconds!
601
BMC Not Responding
BMC not responding, you can load the
optimal default value, or you must change the
LO100 card.
603
System Fan 1 Missing
System fan 1 is not installed, user should
install the system fan 1.
604
System Fan 2 Missing
System fan 2 is not installed, user should
install the system fan 2.
605
System Fan 3 Missing
System fan 3 is not installed, user should
install the system fan 3.
606
System Fan 4 Missing
System fan 4 is not installed, user should
install the system fan 4.
607
System Fan 5 Missing
System fan 5 is not installed, user should
install the system fan 5.
608
System Fan 6 Missing
System fan 6 is not installed, user should
install the system fan 6.
610
Temperature violation Detected
Wait 5 minutes for system to cool.
Press ESC key is not recommended as system
may shutdown unexpectedly.
Contents 95
Table 12 POST Error Message
Error-Code
Error Message
Description / Corrective Action
611
System Event Log full
You must enter BIOS Setup Utility and then
Clean the System Event Log.
POST Related Troubleshooting
Perform the following procedures when POST fails to run, displays error messages.
If the POST failure is during a routine boot up, check the following:
•
•
•
All external cables and power cables should be firmly plugged in.
•
•
•
•
•
•
The monitor's contrast and brightness settings are correct.
•
•
All internal cabling and connections are in their proper order.
The power outlet to the server should be connected and works correctly.
The server and monitor are both turned on. The bicolour status LED indicator on the front panel
must be lit up green.
All internal cables are properly connected and all boards firmly seated.
The processor is fully seated in its socket on the system board.
The cooler assembly is properly installed on top of the processor.
All memory modules are properly installed.
If you have installed a PCI accessory board, verify that the board is firmly seated and any
switches or jumpers on the board are properly set. Refer to the documentation provided with the
accessory board.
If you have changed any switches on the system board, verify that each is properly set.
Contents 96
Physical and Operating Specifications
This chapter provides physical and operating specifications for the HP ProLiant DL165 G5 server.
Specifications include:
System Unit
Table 13 Hardware Specifications
Item
Components
Processor socket
AMD F1207
Processor support
ISL6323
Chipset
HT2100/HT1000
Hardware monitoring device
Server Engines management controller
Gigabit Ethernet controller
BCM5704C dual GbE channels support
SATA and IDE controllers
HT1000
Embedded video controller
Server Engines VGA core integrated into Pilot
I/O subsystem
• One PCIe x4 links with x8 slot
• One PCIe x16 links with x16 slot
Memory
Eight Registered DDR2 667 MHz DIMM slots with ECC, up to
32 GB
Default media storage
One-half height IDE CD-ROM drive, SATA hard drive
Optional media storage
• One slim ODD drive bay for CD-ROM/DVD-ROM drive, four
non-hot-plug SATA hard drives or SAS devices.
• Four bays hot-plug HDD cage for SAS or SATA drives
I/O ports
PS2 keyboard port, PS2 mouse port, USB 2.0 ports (two frontmounted ports, two rear-mounted ports and one internal
connector on the system board), video port, serial port and GbE
port.
Status LED indicators
Front panel
•
•
•
•
•
•
UID SW/LED
Health LED
Power SW/LED
NIC #1 Activity
NIC #2 Activity
Hard Disk Activity
Non-Hot-Plug Power Supply unit
650W power supply
Hot-Plug Power Supply unit
1200W power supply
Contents 97
Table 13 Hardware Specifications
Item
Components
Thermal solution
Six system fans
Table 14 Physical Dimensions
Item
Description
System board platform
ATX (Advanced Technology Extended)
System board dimension
12’’ x 13.5’’
Server dimensions
Rack
448W * 43H * 698.7D (mm)
Server weight
Basic Configuration ( excludes keyboard and monitor):
19 kg
Table 15 Environmental Specifications
Item
Description
Temperature:
Operating
+10 to +35° (+50 to +95°F)
Non-operating
-30 to 60° (-22 to 140°F)
Storage
-30 to 60° (-22 to 140°F)
Wet-bulb temperature
38.7° (101.7°F)
Relative humidity:
Operating
10% to 90% (non-condensing)
Non-operating
5% to 95%
Storage
5% to 95%
Altitude:
Operating
0 to 3049 meters (0 to 10,000 ft)
Non-operating
0 to 9146 meters (0 to 30,000 ft)
Thermal output (maximum operating)
392 W/hr
Acoustic emissions
LWad: 6.7 Bels
Normal configuration
(operating at room temperature)
LWad: 6.7 Bels
(Idle at room temperature)
Contents 98
Table 16 Non-Hot-Plug Power Supply Specifications
Item
Description
Dimensions (H x W x D)
40 mm x 106 mm x 270 mm
Weight (approximate)
1.85 kg
Input requirements:
Rated input voltage
90 VAC to 264 VAC
Normal line voltage
100 VAC to 120 VAC /200 VAC to 240 VAC
Line frequency
50Hz – 60Hz
Rated input current
5.5A – 10A
BTU rating
N/A
Power supply output power:
Rated steady state power
Maximum peak power
650W
N/A
Temperature range:
Operating
Shipping
+5° to +50°
–40° to +70°
Relative humidity:
Operating
Non-operating
5% to 95% relative humidity, non-condensing.
5% to 95% relative humidity, non-condensing
Contents 99
Table 17 Hot-Plug Power Supply Specifications
Item
Description
Dimensions (H x W x D)
40.5 mm x 86.4 mm x 190.5 mm
Weight (approximate)
1.1 kg
Input requirements:
Rated input voltage
90 VAC to 264 VAC
Normal line voltage
100 VAC to 120 VAC /200 VAC to 240 VAC
Line frequency
50Hz – 60Hz
Rated input current
7.8A – 10A
BTU rating
N/A
Power supply output power:
Rated steady state power
Maximum peak power
1200W
N/A
Temperature range:
Operating
Shipping
+5° to +50°
–40° to +85°
Relative humidity:
Operating
Non-operating
5% to 95% relative humidity, non-condensing.
5% to 95% relative humidity, non-condensing
Contents 100
Index
cable management, 41
A
drive bay configuration, 44
AC power
hard drives, 48
power-down procedures, 39
optical media drive, 44
air duck
installing, 60
E
removing, 56
electric shock
symbol, 38
AMIBIOS Setup Utility
warning, 37
BIOS settings loss, 72
exploded view
B
mechanical components, 16
back plane
installing, 55
H
removing, 54
hard drive
battery
replacement warnings, 72
bezel blank
removing, 45
BIOS Setup Utility
installing, 48
removing, 49, 51
Hard drive cage
spare part number, 16
hardware configuration
accessing, 80
hard drives, 48
additional navigation keys, 81
memory, 61
menu bar, 80
optical media drive, 44
BIOS software
Overview, 80
PCI expansion cards, 63
power supply unit, 74
processor, 56
C
cable connections, 43
cable management, 41
CD-ROM drive
spare part number, 20, 22
CSR (customer self repair), 5
customer self repair (CSR), 5
D
Diagnostic tools and Setup Utilities
BIOS Setup Utility, 80
BIOS software, 80
BIOS update, 91
clear CMOS, 92
POST, 92
Drive bay configuration, 44
drives
cable connections, 43
references, 36
system battery, 71
system fan, 77
top cover, 39
Hardware configuration tools, 36
hardware specifications
I/O ports, 97
LAN controller, 97
memory, 97
power supply unit, 97
processor socket, 97
processor support, 97
status LED indicators, 97
thermal solution, 98
Hardware Specifications
chipset, 97
default media storage, 97
Contents 101
Hardware monitoring device, 97
optical carrier
I/O subsystem, 97
optional storage, 97
installing, 46
Optical carrier
hazardous conditions. See symbols on equipment
hazardous energy circuits
spare part number, 16
optical drive
symbol, 38
activity indicator, 30
heat sink
installing, 60
removing, 57
hot surface
symbol, 38
warning, 37
HP
authorized reseller, 24
contact information, 24
technical support, 24
technical support requirements, 24
I
removing, 47
P
PCI cage
spare part number, 16
PCI cage
removing, 64
PCI cage
installing, 70
PCI card
installing, 69
PCI riser card expansion slots, 63
PCIe riser card
improper airflow
caution, 37
installing, 67
removing, 65, 66
PCI-E/PCI-X board
L
LAN controller, 97
LED indicators
Hard drive activity, 32
LAN, 34
optical drive activity, 30
Power/system health, 31
System board LED, 35
M
mechanical `parts
illustrated, 16
Memory module
spare part number, 20, 22
memory modules
installing, 62
module orientation, 63
removing, 62
N
installing, 65
physical dimensions
server, 98
system board, 98
power supply
replacing, 75, 76
Power supply cage
spare part number, 16
power supply unit. See PSU
Power/system health LED indicator, 31
Power-On Self Test
POST error indicators, 92
POST related troubleshooting, 96
recoverable POST errors, 93
processor
applying thermal grease, 58
installing, 59
removing, 58
non hot plug hard drive
installing, 50
Processor heat sink
spare part number, 21, 22
processor socket
O
onboard controllers
LAN, 97
storage controller, 97
specification, 97
Processors
spare part number, 20, 22
Contents 102
PSU
system covers
removing, 74, 76
replacement warnings, 74
top cover, 39
system fan
type, 97
removing, 78
replacing, 78
R
Removable hard drive dummy
pare part number, 16
S
SAS/SATA hard drive
System fan
spare part number, 20, 21
system LEDs. See status LEDs
system parts
illustrated, 21
spare part number, 20, 22
server dimensions
rack, 98
server warnings and cautions, 37
slot cover
illustrated, 20
T
thermal solution, 98
top cover
reinstalling, 40
removing, 68
specifications
physical and operating, 97
storage controller, 97
symbols on equipment, 38
system battery
replacing, 72
removing, 39
Top cover
spare part number, 16
top middle cover
reinstalling, 41
Top middle cover
spare part number, 16
system board
dimensions, 98
W
LED, 35
warnings
platform, 98
battery replacement, 72
replacing, 73
PSU replacement, 74
System board
warranty, 5
spare part number, 21, 22
Contents 103