b
Compaq Presario CQ20 Notebook PC
Maintenance and Service Guide
Document Part Number: 482402-002
October 2008
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts; troubleshooting
computer problems; and performing computer disassembly procedures.
© Copyright 2008 Hewlett-Packard Development Company, L.P.
Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Core, and Celeron are
trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Microsoft,
Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in
the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an
additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Second Edition: October 2008
First Edition: August 2008
Document Part Number: 482402-002
Safety warning notice
Å
WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly
on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface,
such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow
the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of
Information Technology Equipment (IEC 60950).
Contents
1 Product description
2 External component identification
Top components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Display components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
TouchPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Front components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Left-side components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Right-side components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Bottom components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2–1
2–1
2–2
2–3
2–4
2–5
2–6
2–6
2–7
2–8
3 Illustrated parts catalog
Serial number location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1
Computer major components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2
Cable Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–7
Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8
Mass storage devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9
Miscellaneous parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–10
Sequential part number listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–11
4 Removal and replacement procedures
Preliminary replacement requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Service considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Grounding guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Unknown user password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5
Component replacement procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6
Serial number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6
Computer feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7
Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7
Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8
Memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–10
WLAN module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–12
Optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–14
Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–16
Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–18
Speaker assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–22
Display assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–24
Audio board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–30
Maintenance and Service Guide
iv
Contents
Fan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
RTC battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Modem module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Bluetooth module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Heat sink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4–32
4–34
4–36
4–38
4–40
4–42
4–44
5 Setup Utility
Starting the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changing the language of the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Navigating and selecting in the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Displaying system information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Restoring default settings in the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Exiting the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setup Utility menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Main menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Security menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System Configuration menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Diagnostics menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5–1
5–1
5–2
5–2
5–2
5–3
5–3
5–3
5–3
5–4
5–4
6 Specifications
Computer specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
12.1-inch, WXGA display specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hard drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
DVD/CD-RW Combo Drive specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Blu-ray ROM DVD±RW SuperMulti DL Drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
DVD±RW and CD-RW SuperMulti Double-Layer Drive and DVD±RW and CD-RW SuperMulti
Double-Layer Drive with LightScribe specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System DMA specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System interrupt specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System I/O address specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System memory map specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6–1
6–2
6–2
6–3
6–3
6–4
6–4
6–5
6–6
6–8
7 Screw listing
Phillips PM1.5×3.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–2
Phillips PM2.0×3.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–4
Phillips PM2.0×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–5
Phillips PM2.0×5.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–6
Phillips PM2.0×3.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–7
Phillips PM2.0×6.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–8
Phillips PM2.0×5.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–9
Phillips PM2.0×7.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–10
Phillips PM2.0×10.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–11
Phillips PM2.5×10.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–12
Phillips PM3.0×3.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–13
Phillips PM3.0×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–14
Phillips T2.0×2.0BH screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–15
Torx T8M2.5×6.0 slotted screw. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–16
v
Maintenance and Service Guide
Contents
8 Backup and recovery
Creating recovery discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
When to back up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Backup suggestions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using system restore points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Performing a recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Recovering from the recovery discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Recovering from the dedicated recovery partition (select models only) . . . . . . . . . . . . . . . . . . . . . . .
8–1
8–2
8–2
8–2
8–3
8–4
8–4
8–4
9 Connector pin assignments
Audio-out (headphone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Audio-in (microphone). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
External monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
HDMI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
RJ-11 (modem). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
RJ-45 (network) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Universal Serial Bus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9–1
9–1
9–2
9–3
9–4
9–5
9–6
10 Power cord set requirements
Requirements for all countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–1
Requirements for specific countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–2
11 Recycling
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1
Index
Maintenance and Service Guide
vi
1
Product description
Category
Description
Product Name
Compaq Presario CQ20 Notebook PC
Processors
Intel® Core™2 Duo processors:
Models with
GL40 system
board
Models with
GM45 system
board
X
X
T9600 2.8-GHz processor, 6-MB L2 cache, 1066-MHz front
side bus (FSB)
X
T9400 2.53-GHz processor, 6-MB L2 cache, 1066-MHz FSB
X
P9500 2.53-GHz processor, 6-MB L2 cache, 1066-MHz FSB
X
P8600 2.4-GHz, 3-MB L2 cache, 1066-MHz FSB
X
P8400 2.26-GHz processor, 3-MB L2 cache, 1066-MHz FSB
X
P7350 2.0-GHz processor, 3-MB L2 cache, 1066-MHz FSB
X
Intel Core Duo processors:
T5900 2.2-GHz processor, 2-MB L2 cache, 800-MHz FSB
X
T5800 2.0-GHz processor, 2-MB L2 cache, 800-MHz FSB
X
T3400 2.16-GHz processor, 1-MB L2 cache, 667-MHz FSB
X
X
T3200 2.0-GHz processor, 1-MB L2 cache, 667-MHz FSB
X
X
Intel Celeron®-M processors:
585 2.16-GHz processor, 1-MB L2 cache, 667-MHz FSB
X
575 2.0-GHz processor, 1-MB L2 cache, 667-MHz FSB
X
Intel Celeron-T processor:
Chipset
T1600 1.66-GHz processor, 1-MB L2 cache, 667-MHz FSB
X
Northbridge: Intel GL40
X
Northbridge: Intel GM45
X
Southbridge: Intel ICH9M
X
X
Graphics
Intel Unified Memory Architecture (UMA) graphics subsystem
integrated with shared system memory (dynamically allocated)
X
X
Panel
12.1-inch WXGA panel (1280 x 800) BrightView with
integrated webcam
X
X
All display assemblies include 2 wireless local area network
(WLAN) antennae
X
X
Integrated low-light VGA camera
X
X
Webcam
(Continued)
Maintenance and Service Guide
1–1
Product description
Models with
GL40 system
board
Models with
GM45 system
board
Category
Description
Memory
2 customer-accessible/upgradable memory module slots
X
X
Supports dual-channel memory
X
X
Supports up to 4 GB of system RAM
X
X
PC2-6400, 800-MHz, DDR2
X
X
■ 4096-MB total system memory (2048 × 2, dual-channel)
X
X
■ 3072-MB total system memory (2048 + 1024)
X
X
■ 2048-MB total system memory (1024 × 2, dual-channel)
X
X
■ 2048-MB total system memory (2048 × 1)
X
X
■ 1024-MB total system memory (1024 × 1)
X
X
Supports 9.5-mm, 2.5-inch hard drives
X
X
Customer-accessible
X
X
Serial ATA
X
X
■ 400-GB, 5400-rpm
X
X
■ 320-GB, 5400-rpm
X
X
■ 250-GB, 5400-rpm
X
X
■ 160-GB, 5400-rpm
X
X
■ 120-GB, 5400-rpm
X
X
Fixed (removal of 1 screw required)
X
X
Customer-accessible
X
X
Serial ATA
X
X
Supports no-optical-drive option
X
X
■ DVD/CD-RW Combo Drive
X
X
■ DVD±RW SuperMulti Double-Layer Drive
X
X
■ DVD±RW SuperMulti Double-Layer Drive with LightScribe
X
X
PC2-6400, 800-MHz, DDR2 supports the following
configurations:
Hard drives
Supports the following drives:
Optical drives
Supports the following drives:
■ Blu-ray ROM DVD±RW SuperMulti DL Drive
X
Diskette drive
Supports external USB diskette drive only
X
X
Microphone
Integrated mono microphone
X
X
Audio
Azalia audio
X
X
2 speakers
X
X
56K V.92 1.5-inch data/fax modem with digital line guard
X
X
Modem cable is not included
X
X
Modem
(Continued)
1–2
Maintenance and Service Guide
Product description
Models with
GL40 system
board
Models with
GM45 system
board
Category
Description
Ethernet
Intel Broadcom 88E8072 10/100/1000 network interface
card (NIC)
X
X
Ethernet cable included
X
X
2 wireless antennae built into display assembly
X
X
Supports no-WLAN option
X
X
■ Broadcom 802.11a/b/g/n
X
X
■ Intel 802.11a/b/g/n
X
X
■ Broadcom 802.11b/g
X
X
Support for no-WPAN option
X
X
Broadcom Bluetooth
X
X
One ExpressCard slot, supporting optical ExpressCard/34
cards
X
X
Digital Media Slot supporting MMC and SD Memory Cards
X
X
Audio-in (mono microphone)
X
X
Audio-out (stereo headphone)
X
X
HDMI
X
X
RJ-11 (modem)
X
X
RJ-45 (Ethernet, includes link and activity lights)
X
X
USB (3)
X
X
VGA (Dsub 15-pin) supporting 1600 × 1200 external resolution
at 75 GHz (hot plug/unplug with auto-detect)
X
X
Multi-pin AC power
X
X
Docking
None
X
X
Keyboard/pointing
devices
Spill-resistant full-size keyboard
X
X
TouchPad with 2 TouchPad buttons
X
X
Supports 2-way scroll
X
X
Taps enabled as default
X
X
Windows Vista® Hardware Start Button
X
X
65-W AC adapter with localized and pointing stick cable plug
support (3-wire plug with ground pin, supports 3-pin DC
connector)
X
X
4-cell, 37-Wh Li-ion battery
X
X
8-cell, 73-Wh Li-ion battery
X
X
Security cable slot
X
X
Wireless
Integrated WLAN options by way of wireless module:
Support for the following WLAN formats:
Integrated personal area network (PAN) options by way of
Bluetooth® module:
External media card
Ports
Power requirements
Security
(Continued)
Maintenance and Service Guide
1–3
Product description
Models with
GM45 system
board
Windows Vista® Home Basic 32 with Office 2007 Ready
X
X
Windows Vista Business 32 with Office 2007 Ready
X
X
Windows Vista Home Premium 32 with Office 2007 Ready
X
X
FreeDOS
X
X
AC adapter
X
X
Battery (system)
X
X
Hard drive
X
X
Memory module
X
X
Optical drive
X
X
WLAN module
X
X
Category
Description
Operating system
Preinstalled:
Serviceability
1–4
Models with
GL40 system
board
End-user replaceable parts:
Maintenance and Service Guide
2
External component identification
Top components
Display components
Item
1
Component
Description
Wireless antennae (2)
(select models only)
Send and receive signals from one or more wireless devices.
antennae are not visible from the outside of the computer. For
✎ The
optimal transmission, keep the areas immediately around the antennae
free from obstructions. To see wireless regulatory notices, refer to the
section of the Regulatory, Safety and Environmental Notices that
applies to your country or region. These notices are located in Help and
Support.
2
Internal microphones (2)
(select models only)
Record sound.
3
Webcam light (select models only)
On: The webcam is in use.
4
Webcam (select models only)
Records audio and video and captures still photographs.
Maintenance and Service Guide
✎ All models have at least 1 internal microphone.
2–1
External component identification
TouchPad
Item
Component
Function
1
TouchPad*
Moves the pointer and selects or activates items on the screen.
2
Left TouchPad button*
Functions like the left button on an external mouse.
3
Right TouchPad button*
Functions like the right button on an external mouse.
4
TouchPad scroll zone
Scrolls up or down.
*This table describes factory settings. To view or change device preferences, select Start > Control Panel > Hardware and
Sound > Mouse.
2–2
Maintenance and Service Guide
External component identification
Buttons
Item
Component
Description
1
Power button
■ When the computer is off, press the button to turn on the computer.
■ When the computer is on, press the button to shut down the system.
■ When the computer is in Hibernation, press the button briefly to exit
Hibernation.
■ When the computer is in the Sleep state, press the button briefly to exit
the Sleep state.
If the computer has stopped responding and Windows® shutdown
procedures are ineffective, press and hold the power button for at least
5 seconds to turn off the computer.
To learn more about power settings, Select Start > Control Panel > System
and Maintenance > Power Options.
2
Media button
Launches the QuickPlay program.
3
Wireless button
Turns the wireless feature on or off, but does not establish a wireless
connection.
must set up or access a wireless network to establish a wireless
✎ You
connection.
4
Volume mute button
Mutes and restores speaker sound.
5
Volume down button
Decreases speaker sound.
6
Volume up button
Increases speaker sound.
Maintenance and Service Guide
2–3
External component identification
Keys
Item
2–4
Component
Function
1
esc key
Displays system information when pressed in combination with the fn key.
2
fn key
Executes frequently used system functions when pressed in combination with
a function key or the esc key.
3
Windows logo key
Displays the Windows Start menu.
4
Windows applications key
Displays a shortcut menu for items beneath the pointer.
5
Embedded numeric keypad keys
Can be used like the keys on an external numeric keypad.
6
Function keys
Execute frequently used system functions when pressed in combination with
the fn key.
Maintenance and Service Guide
External component identification
Lights
Item
Component
Description
1
Caps lock light
On: Caps lock is on.
2
Battery light (beside power connector)
■ Amber: A battery is charging.
■ Green: A battery is close to full charge capacity.
■ Blinking amber: A battery that is the only available power
source has reached a low battery level. When the battery
reaches a critical battery level, the battery light begins blinking
rapidly.
■ Off: If the computer is plugged into an external power source,
the light turns off when all batteries in the computer are fully
charged. If the computer is not plugged into an external power
source, the light stays off until the battery reaches a low battery
level.
3
Power light
■ On: The computer is on.
■ Blinking: The computer is in the Sleep state.
■ Blinking rapidly: An AC adapter with a higher power rating
should be connected.
■ Off: The computer is off or in Hibernation.
4
QuickPlay light
On: TheQuickPlay program is launched.
5
Wireless light
■ Blue: An integrated wireless device, such as a wireless local
area network (WLAN) device, an HP Broadband Wireless
Module, and/or a Bluetooth® device, is on.
■ Amber: All wireless devices are off.
6
Volume mute light
■ Off: Computer sound is on.
■ On: Computer sound is off.
7
Volume down light
Blinking: The volume scroll zone is being used to decrease
speaker volume.
8
Volume up light
Blinking: The volume scroll zone is being used to increase
speaker volume.
Maintenance and Service Guide
2–5
External component identification
Front components
Item
Component
Description
1
Drive light
■ Blinking green: The hard drive or optical drive is being accessed.
■ Amber: (select models only) HP 3D DriveGaurd has temporarily parked the
hard drive.
2
Audio-in (microphone) jack
Connects an optional computer headset microphone, stereo array
microphone, or monaural microphone.
3
Audio-out (headphone) jack
Produces sound when connected to optional powered stereo speakers,
headphones, ear buds, a headset, or television audio.
Left-side components
2–6
Item
Component
Function
1
Battery light
■ Amber: A battery is charging.
■ Turquoise: A battery is close to full charge capacity.
■ Blinking amber: A battery that is the only available power source has
reached a low battery level. When the battery reaches a critical battery
level, the battery light begins blinking rapidly.
■ Off: If the computer is plugged into an external power source, the light turns
off when all batteries in the computer are fully charged. If the computer is
not plugged into an external power source, the light stays off until the
battery reaches a low battery level.
2
Power connector
Connects an AC adapter.
3
RJ-45 (network) jack
Connects a network cable.
4
RJ-11 (modem) jack
Connects a modem cable.
5
USB port
Connects an optional USB device.
6
Optical drive
Reads optical discs and, on select models, also writes to optical discs.
Maintenance and Service Guide
External component identification
Right-side components
Item
Component
Function
1
ExpressCard slot (select models only)
Supports optional ExpressCards.
2
Digital Media Slot (select models only) Supports the following optional digital card formats:
■ MultiMedia Card
■ MultiMedia Card Plus
■ Secure Digital (SD) Memory Card
■ Secure Digital High Capacity Memory Card
3
HDMI port (select models only)
Connects an optional video or audio device, such as a high-definition
television or any compatible digital or audio component.
4
USB ports (2) (select models only)
Connect optional USB devices.
5
External monitor port
Connects an external VGA monitor or projector.
6
Vent
Enables airflow to cool internal components.
computer fan starts up automatically to cool internal components
✎ The
and prevent overheating. It is normal for the internal fan to cycle on and
off during routine operation.
7
Security cable slot
Attaches an optional security cable to the computer.
security cable is designed to act as a deterrent, but it may not
✎ The
prevent the computer from being mishandled or stolen.
Maintenance and Service Guide
2–7
External component identification
Bottom components
Item
1
Component
Function
Vents (3)
Enables airflow to cool internal components.
computer fan starts up automatically to cool internal components
✎ The
and prevent overheating. It is normal for the internal fan to cycle on and
off during routine operation.
2
Battery bay
Holds the battery.
3
Battery release latch
Releases the battery from the battery bay.
4
Wireless module compartment
Holds a WLAN module (select models only).
prevent an unresponsive system, replace the module only with a
✎ To
wireless module authorized for use in the computer by the
governmental agency that regulates wireless devices in your country or
region. If you replace the module and then receive a warning message,
remove the module to restore computer functionality, and then contact
technical support through Help and Support.
5
2–8
Hard drive bay
Holds the hard drive and two memory modules.
Maintenance and Service Guide
3
Illustrated parts catalog
Serial number location
When ordering parts or requesting information, provide the computer serial number and model number located on
the bottom of the computer.
Item
Component
Description
1
Product name
This is the product name affixed to the front of your computer.
2
Serial number (s/n)
This is an alphanumeric identifier that is unique to each product.
3
Part number/Product number (p/n)
This number provides specific information about the product’s
hardware components. The part number helps a service
technician to determine what components and parts are needed.
4
Model description
This is the number you use to locate documents, drivers, and
support for your computer.
5
Warranty period
This number describes the duration (in years) of the warranty
period for this computer.
Maintenance and Service Guide
3–1
Illustrated parts catalog
Computer major components
3–2
Maintenance and Service Guide
Illustrated parts catalog
Item
Description
(1)
Display assembly (includes 2 WLAN antenna transceivers and cables, nameplate, and logo)
12.1-inch, WXGA BrightView display assembly with webcam
Spare Part Number
492154-001
Display internal components (not illustrated)
(2)
12.1-inch, WXGA BrightView display panel
492153-001
Webcam with cable
492159-001
Display bezel
492156-001
Display inverter
493193-001
Display hinges
493192-001
Display hinge covers
495018-001
Display cables (includes display, microphone, webcam, and antenna cables)
492158-001
Display nameplate
493964-001
Display enclosure
492155-001
Display Miscellaneous Kit (includes rubber feet, screw covers, and hinge cover)
492157-001
Keyboard (includes keyboard cable)
For use in South Korea
493960-AD1
For use in Taiwan
493960-AB1
For use in Thailand
493960-281
For use in the United States
493960-001
(3)
Speaker assembly
493273-001
(4)
Top cover (includes TouchPad and cable, LED board and cable, and switch cover)
493962-001
(5)
Modem module cable with RJ-11 jack (included in the Cable Kit, spare part number
493275-001. See “Cable Kit” on page 3-7 for more Cable Kit information.)
(6)
Modem module
461749-001
modem module spare part kit does not include a modem module cable. The
✎ The
modem module cable is included in the Cable Kit, spare part number 493275-001.
See “Cable Kit” on page 3-7 for more Cable Kit information.
(7)
Audio board
(8)
System board
493272-001
GM45 (includes RTC battery and replacement thermal material)
492152-001
GL40 (includes RTC battery and replacement thermal material)
504452-001
Plastics Kit (see “Plastics Kit” on page 3-8 for more Plastics Kit spare part information)
506695-001
(9a)
ExpressCard slot bezel
(9b)
WLAN module compartment cover
(9c)
Hard drive cover
(10)
Bluetooth module
398393-002
Bluetooth module spare part kit does not include a Bluetooth module cable. The
✎ The
Bluetooth module cable is included in the Cable Kit, spare part number 493275-001.
See “Cable Kit” on page 3-7 for more Cable Kit information.
(11)
RTC battery
449137-001
(Continued)
Maintenance and Service Guide
3–3
Illustrated parts catalog
Item
Description
Spare Part Number
(12)
Fan
493269-001
(13)
Processor (includes replacement thermal material)
Intel Core2 Duo processors (6-MB L2 cache, 1066-MHz FSB):
■ T9600 2.8-GHz processor
486257-001
■ T9400 2.53-GHz processor
486256-001
■ P9500 2.53-GHz processor
496458-001
Intel Core2 Duo processors (3-MB L2 cache, 1066-MHz FSB):
■ P8600 2.4-GHz processor
486255-001
■ P8400 2.26-GHz processor
486254-001
■ P7350 2.0-GHz processor
496459-001
Intel Celeron-M processors (1-MB L2 cache, 667-MHz FSB):
■ 585 2.16-GHz processor
490337-001
■ 575 2.0-GHz processor
490336-001
Intel Celeron-T processor (1-MB L2 cache, 667-MHz FSB):
■ T1600 1.66-Ghz processor
506303-001
Intel Core Duo processors (2-MB L2 cache, 800-MHz FSB):
■ T5900 2.2-Ghz processor
506307-001
■ T5800 2.0-Ghz processor
506306-001
Intel Core Duo processors (1-MB L2 cache, 667-MHz FSB):
■ T3400 2.16-Ghz processor
506305-001
■ T3200 2.0-Ghz processor
506304-001
(14)
Thermal module (includes heat sink and thermal material)
493270-001
(15)
Battery
4-cell, 37-Wh
493202-001
8-cell, 73-Wh
501935-001
(16)
Base enclosure (includes rubber feet)
493271-001
(17)
Optical drive (includes optical drive bezel and bracket)
DVD/CD-RW Combo Drive
493200-001
DVD±RW and CD-RW SuperMulti Double-Layer Drive
495017-001
DVD±RW and CD-RW SuperMulti Double-Layer Drive with LightScribe
493961-001
Blu-ray ROM DVD±RW SuperMulti DL Drive
497536-001
Rubber Kit (not illustrated, contains 5 computer feet)
493276-001
(Continued)
3–4
Maintenance and Service Guide
Illustrated parts catalog
Item
Description
(18)
WLAN module
Spare Part Number
Broadcom 802.11a/b/g/n WLAN module:
■ For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad,
Chile, People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia,
Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East
Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji,
Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar,
Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti,
Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast,
Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon,
Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,
Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania,
Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,
Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia,
Rwanda, Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal, Serbia and
Montenegro, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon
Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia,
St. Vincent & Grenada, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan,
Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu,
Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan,
Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
487330-002
Broadcom 802.11b/g WLAN module:
■ For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad,
Chile, People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia,
Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East
Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji,
Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar,
Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti,
Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast,
Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon,
Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,
Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania,
Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,
Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia,
Rwanda, Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal, Serbia and
Montenegro, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon
Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia,
St. Vincent & Grenada, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan,
Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu,
Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan,
Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
459263-002
Intel 802.11a/b/g/n WLAN module:
■ For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and
the United States
480985-001
(Continued)
Maintenance and Service Guide
3–5
Illustrated parts catalog
Item
Description
(19)
Memory module
(20)
3–6
Spare Part Number
2048-MB
493195-001
1024-MB
493194-001
Hard drive (includes hard drive bracket)
400-GB, 5400-rpm
512573-001
320-GB, 5400-rpm
493199-001
250-GB, 5400-rpm
493198-001
160-GB, 5400-rpm
493197-001
120-GB, 5400-rpm
493196-001
Cable Kit (not illustrated)
493275-001
Maintenance and Service Guide
Illustrated parts catalog
Cable Kit
Item
Description
Spare part number
Cable Kit:
493275-001
1
Bluetooth module cable
2
Modem module cable (includes RJ-11 jack)
Maintenance and Service Guide
3–7
Illustrated parts catalog
Plastics Kit
Item
3–8
Description
Spare part number
Plastics Kit:
506695-001
1
Hard drive cover (includes one captive screw, secured by a C-clip)
2
Wireless module compartment cover (includes one captive screw, secured by a C-clip)
3
ExpressCard slot bezel
4
SD Memory Card slot bezel
Maintenance and Service Guide
Illustrated parts catalog
Mass storage devices
Item
1
2
Description
Spare part number
Optical drive (includes bezel)
DVD/CD-RW Combo Drive
493200-001
DVD±RW and CD-RW Supermulti Double-Layer Drive
495017-001
DVD±RW and CD-RW Supermulti Double-Layer Drive with LightScribe
493961-001
Blu-ray ROM DVD±RW SuperMulti DL Drive
497536-001
Hard drive (includes bracket)
400-GB, 5400-rpm
512573-001
320-GB, 5400-rpm
493199-001
250-GB, 5400-rpm
493198-001
160-GB, 5400-rpm
493197-001
120-GB, 5400-rpm
493196-001
Maintenance and Service Guide
3–9
Illustrated parts catalog
Miscellaneous parts
Description
Spare part number
65-W AC adapter
463958-001
Power cords:
3–10
For use in North America
490371-001
For use in the United Kingdom and Singapore
490371-031
For use in the People’s Republic of China
490371-AA1
For use in Brazil
490371-201
For use in Australia
490371-011
For use in India
490371-D61
For use in South Korea
490371-AD1
For use in Taiwan
490371-AB1
Screw Kit
■ Torx T8M2.5 x 6.0 screws (14)
■ Phillips PM2.0 x 4.0 screws (5)
■ Phillips PM2.5 x 5.0 screws (7)
■ Phillips PM2.0 x 3.0 screws (3)
■ Phillips PM2.5 x 2.5 screws (4)
■ Phillips PM2.0 x 2.0 screws (3)
493277-001
Maintenance and Service Guide
Illustrated parts catalog
Sequential part number listing
Spare part number
398393-002
Description
Bluetooth module
Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth
✎ The
module cable is included in the Cable Kit, spare part number 493275-001.
449137-001
RTC battery
459263-002
Broadcom 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola,
Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas,
Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia
and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso,
Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, People's Republic of
China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,
Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial
Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissa,
Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast,
Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the
Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia,
Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles,
the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama,
Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova,
Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal,
Serbia and Montenegro, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon
Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, St.
Vincent & Grenada, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo,
Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United
Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen,
Zaire, Zambia, and Zimbabwe
461749-001
Modem module
modem module spare part kit does not include a modem module cable. The modem
✎ The
module cable is included in the Cable Kit, spare part number 493275-001.
463958-001
65-W AC adapter
480985-001
Intel 802.11a/b/g/n WLAN modules for use in Canada, the Cayman Islands, Guam, Puerto Rico, the
U.S. Virgin Islands, and the United States
486254-001
Intel Core 2 Duo processor (3-MB L2 cache, 1066-MHz FSB), P8400 2.26-GHz (includes
replacement thermal material)
486255-001
Intel Core 2 Duo processor (3-MB L2 cache, 1066-MHz FSB), P8600 2.4-GHz (includes replacement
thermal material)
486256-001
Intel Core 2 Duo processor (6-MB L2 cache, 1066-MHz FSB), T9400 2.53-GHz (includes
replacement thermal material)
486257-001
Intel Core 2 Duo processor (6-MB L2 cache, 1066-MHz FSB), T9600 2.8-GHz (includes replacement
thermal material)
(Continued)
Maintenance and Service Guide
3–11
Illustrated parts catalog
Spare part number
Description
487330-002
Broadcom 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola,
Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas,
Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia
and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso,
Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, People's Republic of
China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,
Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial
Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissa,
Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast,
Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the
Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia,
Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles,
the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama,
Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova,
Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal,
Serbia and Montenegro, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon
Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, St.
Vincent & Grenada, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo,
Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United
Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen,
Zaire, Zambia, and Zimbabwe
490336-001
Intel Celeron-M processor (1-MB L2 cache, 667-MHz FSB), 575 2.0-GHz (includes replacement
thermal material)
490337-001
Intel Celeron-M processor (1-MB L2 cache, 667-MHz FSB), 585 2.16-GHz (includes replacement
thermal material)
490371-001
Power cord for use in North America
490371-011
Power cord for use in Australia
490371-031
Power cord for use in the United Kingdom and Singapore
490371-201
Power cord for use in Brazil
490371-AA1
Power cord for use in the People’s Republic of China
490371-AB1
Power cord for use in Taiwan
490371-AD1
Power cord for use in Korea
490371-D61
Power cord for use in India
492152-001
System board, GM45 (includes RTC battery and replacement thermal material)
492153-001
12.1-inch, WXGA BrightView display panel
492154-001
12.1-inch, WXGA BrightView display assembly with webcam
492155-001
Display enclosure
492156-001
Display bezel
492157-001
Display Miscellaneous Kit (includes rubber feet, screw covers, and hinge cover)
492158-001
Display cables (includes display, microphone, and antenna cables)
492159-001
Webcam with cable
493192-001
Display hinges
493193-001
Display inverter
493194-001
Memory module, 1024-MB
493195-001
Memory module, 2048-MB
(Continued)
3–12
Maintenance and Service Guide
Illustrated parts catalog
Spare part number
Description
493196-001
Hard drive, 120-GB, 5400-rpm
493197-001
Hard drive, 160-GB, 5400-rpm
493198-001
Hard drive, 250-GB, 5400-rpm
493199-001
Hard drive, 320-GB, 5400-rpm
493200-001
DVD/CD-RW Combo Drive (includes drive bezel and bracket)
493202-001
Battery, 4-cell, 37-Wh
493269-001
Fan
493270-001
Thermal module (includes heat sink and thermal material)
493271-001
Base enclosure (includes rubber feet)
493272-001
Audio board
493273-001
Speaker assembly
493275-001
Cable Kit (see “Cable Kit” on page 3-7 for more Cable Kit information)
493276-001
Rubber Kit (contains 5 computer feet)
493277-001
Screw Kit
493960-001
Keyboard for use in the United States
493960-281
Keyboard for use in Thailand
493960-AB1
Keyboard for use in Taiwan
493960-AD1
Keyboard for use in South Korea
493961-001
DVD±RW and CD-RW SuperMulti Double-Layer Drive with LightScribe (includes drive bezel and
bracket)
493962-001
Top cover (includes TouchPad and cable, LED board and cable, and switch cover)
493964-001
Display nameplate
495017-001
DVD±RW and CD-RW SuperMulti Double-Layer Drive (includes drive bezel and bracket)
495018-001
Display hinge covers
496458-001
Intel Core2 Duo processor (6-MB L2 cache, 1066-MHz FSB), T9500 2.53-GHz (includes
replacement thermal material)
496459-001
Intel Core2 Duo processor (3-MB L2 cache, 1066-MHz FSB), P7350 2.0-GHz (includes replacement
thermal material)
497536-001
Blu-ray ROM DVD±RW SuperMulti DL Drive (includes drive bezel and bracket)
501935-001
Battery, 8-cell, 73-Wh
504452-001
System board, GL40 (includes RTC battery and replacement thermal material)
506303-001
Intel Celeron-T processor (1-MB L2 cache, 667-MHz FSB) T1600 1.66-Ghz (includes replacement
thermal material)
506304-001
Intel Core Duo processor (1-MB L2 cache, 667-MHz FSB) T3200 2.0-Ghz (includes replacement
thermal material)
506305-001
Intel Core Duo processor (1-MB L2 cache, 667-MHz FSB) T3400 2.16-Ghz (includes replacement
thermal material)
(Continued)
Maintenance and Service Guide
3–13
Illustrated parts catalog
Spare part number
3–14
Description
506306-001
Intel Core Duo processor (2-MB L2 cache, 800-MHz FSB) T5800 2.0-Ghz (includes replacement
thermal material)
506307-001
Intel Core Duo processor (2-MB L2 cache, 800-MHz FSB) T5900 2.2-Ghz (includes replacement
thermal material)
506695-001
Plastics Kit (see “Plastics Kit” on page 3-8 for more Plastics Kit spare part information)
512573-001
Hard drive, 400-GB, 5400-rpm
Maintenance and Service Guide
4
Removal and replacement procedures
Preliminary replacement requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
■
Flat-bladed screwdriver
■
Magnetic screwdriver
■
Phillips P0 and P1 screwdrivers
■
Torx T8 screwdriver
Service considerations
The following sections include some of the considerations that you must keep in mind during disassembly and
assembly procedures.
you remove each subassembly from the computer, place the subassembly (and all accompanying screws)
✎ As
away from the work area to prevent damage.
Plastic parts
Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the
plastic parts. Apply pressure only at the points designated in the maintenance instructions.
Cables and connectors
Ä
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly
process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the
cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid
bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or
snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.
Maintenance and Service Guide
4–1
Removal and replacement procedures
Drive handling
Ä
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a
drive, or loss of information, observe these precautions:
■ Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in
Hibernation, turn the computer on, and then shut it down through the operating system.
■ Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the
connector.
■ Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical
drive tray is closed.
■ Handle drives on surfaces covered with at least one inch of shock-proof foam.
■ Avoid dropping drives from any height onto any surface.
■ After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
■ Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.
■ Avoid exposing a drive to temperature extremes or liquids.
■ If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label
the package “FRAGILE.”
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the
degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD
contains enough power to alter device parameters or melt silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and may work perfectly throughout a normal cycle.
Or the device may function normally for a while, and then degrade in the internal layers, reducing its life
expectancy.
Ä
4–2
CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these
precautions:
■ Keep components in their electrostatic-safe containers until you are ready to install them.
■ Use nonmagnetic tools.
■ Before touching an electronic component, discharge static electricity by using the guidelines described in this section.
■ Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
■ If you remove a component, place it in an electrostatic-safe container.
Maintenance and Service Guide
Removal and replacement procedures
The following table shows how humidity affects the electrostatic voltage levels generated by different activities.
Ä
CAUTION: A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event
10%
40%
55%
Walking across carpet
35,000 V
15,000 V
7,500 V
Walking across vinyl floor
12,000 V
5,000 V
3,000 V
Motions of bench worker
6,000 V
800 V
400 V
Removing DIPS from plastic tube
2,000 V
700 V
400 V
Removing DIPS from vinyl tray
11,500 V
4,000 V
2,000 V
Removing DIPS from Styrofoam
14,500 V
5,000 V
3,500 V
Removing bubble pack from PCB
26,500 V
20,000 V
7,000 V
Packing PCBs in foam-lined box
21,000 V
11,000 V
5,000 V
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
■
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
■
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
■
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
■
Place items on a grounded surface before removing items from their containers.
■
Always be properly grounded when touching a component or assembly.
■
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.
■
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment
used for moving materials is wired to ground and that proper materials are selected to avoid static charging.
When grounding is not possible, use an ionizer to dissipate electric charges.
Maintenance and Service Guide
4–3
Removal and replacement procedures
Workstation guidelines
Follow these grounding workstation guidelines:
■
Cover the workstation with approved static-shielding material.
■
Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and
equipment.
■
Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
■
When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.
■
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.
■
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items
only at static-free workstations.
■
Avoid contact with pins, leads, or circuitry.
■
Turn off power and input signals before inserting or removing connectors or test equipment.
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
■
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a
minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly
against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a
wrist strap.
■
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at
standing workstations and are compatible with most types of shoes or boots. On conductive floors or
dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the
operator and ground. To be effective, the conductive strips must be worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
4–4
■
Antistatic tape
■
Antistatic smocks, aprons, and sleeve protectors
■
Conductive bins and other assembly or soldering aids
■
Nonconductive foam
■
Conductive tabletop workstations with ground cords of one megohm resistance
Maintenance and Service Guide
Removal and replacement procedures
■
Static-dissipative tables or floor mats with hard ties to the ground
■
Field service kits
■
Static awareness labels
■
Material-handling packages
■
Nonconductive plastic bags, tubes, or boxes
■
Metal tote boxes
■
Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material
Use
Voltage protection level
Antistatic plastic
Bags
1,500 V
Carbon-loaded plastic
Floor mats
7,500 V
Metallized laminate
Floor mats
5,000 V
Unknown user password
If the computer you are servicing has an unknown user password, follow these steps to clear the password:
✎ These steps also clear CMOS.
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the real-time clock (RTC) battery (see “RTC battery” on page 4-36).
6. Wait approximately 5 minutes.
7. Replace the RTC battery and reassemble the computer.
8. Connect AC power to the computer. Do not reinsert any batteries at this time.
9. Turn on the computer.
All passwords and all CMOS settings have been cleared.
Maintenance and Service Guide
4–5
Removal and replacement procedures
Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 71 screws, in 14 different sizes, that must be removed, replaced, or loosened when servicing
the computer. Make special note of each screw size and location during removal and replacement.
Serial number
Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is
located on the bottom of the computer.
Item
4–6
Component
Description
1
Product name
This is the product name affixed to the front of your computer.
2
Serial number (s/n)
This is an alphanumeric identifier that is unique to each product.
3
Part number/Product number (p/n)
This number provides specific information about the product’s
hardware components. The part number helps a service
technician to determine what components and parts are needed.
4
Model description
This is the number you use to locate documents, drivers, and
support for your computer.
5
Warranty period
This number describes the duration (in years) of the warranty
period for this computer.
Maintenance and Service Guide
Removal and replacement procedures
Computer feet
The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number
493274-001. There are 5 rubber feet that attach to the base enclosure in the locations illustrated below.
Battery
Description
Spare part number
4-cell, 37-Wh Li-ion battery
493202-001
8-cell, 73-Wh Li-ion battery
501935-001
Before disassembling the computer, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
Remove the battery:
1. Turn the computer upside down on a flat surface, with the battery bay toward you.
2. Slide the battery release latch 1 to release the battery.
3. Remove the battery 2 from the computer.
Install the battery by inserting it into the battery bay until you hear a click.
Maintenance and Service Guide
4–7
Removal and replacement procedures
Hard drive
✎ All hard drive spare part kits include a hard drive bracket.
Description
Spare part number
400-GB, 5400-rpm hard drive
512573-001
320-GB, 5400-rpm hard drive
493199-001
250-GB, 5400-rpm hard drive
493198-001
160-GB, 5400-rpm hard drive
493197-001
120-GB, 5400-rpm hard drive
493196-001
Before removing the hard drive, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
Remove the hard drive:
1. Position the computer with the front toward you.
2. Loosen the four Phillips PM2.0×5.0 captive screws 1 that secure the hard drive cover to the computer.
3. Remove the cover 2. The hard drive cover is included in the Plastics Kit, spare part number 493274-001.
4–8
Maintenance and Service Guide
Removal and replacement procedures
4. Loosen the Phillips PM2.5×10.0 captive screw 1 that secures the hard drive to the computer.
5. Grasp the Mylar tab 2 on the hard drive and slide the hard drive 3 away from the hard drive connector.
6. Remove the hard drive 4 from the hard drive bay.
7. If it is necessary to replace the hard drive bracket
a. Remove the two Phillips PM3.0×3.0 hard drive bracket screws 1 from each side of the hard drive.
b. Lift the bracket 2 straight up to remove it from the hard drive.
Reverse this procedure to reassemble and install the hard drive.
Maintenance and Service Guide
4–9
Removal and replacement procedures
Memory module
Description
Spare part number
2048-MB (PC2-5300, 667-MHz, DDR2)
493195-001
1024-MB (PC2-5300, 667-MHz, DDR2)
493194-001
Before removing the memory module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
Remove the memory module:
1. Position the computer with the front toward you.
2. Loosen the four Phillips PM2.0×5.0 captive screws 1 that secure the hard drive cover to the computer.
3. Remove the cover 2. The hard drive cover is included in the Plastics Kit, spare part number 493274-001.
4–10
Maintenance and Service Guide
Removal and replacement procedures
✎ The top memory module slot is for extension memory and the bottom slot is for primary memory.
4. Spread the retaining tabs 1 on each side of the memory module to release the memory module. (The edge of
the module opposite the slot rises away from the computer.)
5. Remove the memory module 2 by pulling the module away from the slot at an angle.
Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory module slot.
✎
Reverse this procedure to install a memory module.
Maintenance and Service Guide
4–11
Removal and replacement procedures
WLAN module
Ä
CAUTION: The WLAN module and the WWAN module are not interchangeable.
Description
Spare part number
Broadcom 802.11a/b/g/n WLAN modules:
■ For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina,
Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados,
Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana,
Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape
Verde, the Central African Republic, Chad, Chile, People's Republic of China, Colombia,
Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti,
Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea,
Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissa,
Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory
Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon,
Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,
Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius,
Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway,
Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland,
Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome &
Principe, Saudi Arabia, Senegal, Serbia and Montenegro, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain,
Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenada, Suriname, Swaziland, Sweden,
Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay,
Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
487330-002
Broadcom 802.11b/g WLAN modules:
■ For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina,
Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados,
Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana,
Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape
Verde, the Central African Republic, Chad, Chile, People's Republic of China, Colombia,
Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti,
Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea,
Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissa,
Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory
Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon,
Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,
Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius,
Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway,
Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland,
Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome &
Principe, Saudi Arabia, Senegal, Serbia and Montenegro, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain,
Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenada, Suriname, Swaziland, Sweden,
Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay,
Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
459263-002
Intel 802.11a/b/g/n WLAN modules:
■ For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the
United States.
4–12
480985-001
Maintenance and Service Guide
Removal and replacement procedures
Before removing the WLAN module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
Remove the WLAN module:
1. Position the computer with the front toward you.
2. Loosen the Phillips PM2.0×5.0 captive screw 1 that secures the WLAN module compartment cover to the
computer. The screw is identified by the wireless icon.
3. Lift the right side of the cover 2, and remove the cover.
4. Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module.
black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN antenna
✎ The
cable is connected to the WLAN module “Aux” terminal.
5. Remove the two Phillips PM2.5×4.0 screws 2 that secure the WLAN module to the computer. (The edge of the
module opposite the slot rises away from the computer.)
6. Remove the WLAN module 3 by pulling the module away from the slot at an angle.
WLAN modules are designed with a notch 4 to prevent incorrect insertion.
✎
Reverse this procedure to install the WLAN module.
Maintenance and Service Guide
4–13
Removal and replacement procedures
Optical drive
✎ All optical drive spare part kits include an optical drive bezel and bracket.
Description
Spare part number
DVD/CD-RW Combo Drive
493200-001
DVD±RW and CD-RW SuperMulti Double-Layer Drive
495017-001
DVD±RW and CD-RW SuperMulti Double-Layer Drive with LightScribe
493961-001
Blu-ray ROM DVD±RW SuperMulti DL Drive
497536-001
Before removing the optical drive, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
Remove the optical drive:
1. Position the computer with the front side toward you.
2. Remove the Torx T8M2.0×6.0 screw 1 that secures the optical drive to the computer.
3. Insert a flat-bladed screwdriver or similar tool into the optical drive tab access 2 and press the tab to the right
to release the optical drive from the computer.
4. Remove the optical drive 3 from the computer.
4–14
Maintenance and Service Guide
Removal and replacement procedures
5. If it is necessary to replace the optical drive bracket, follow these steps:
a. Position the optical drive with the rear toward you.
b. Remove the two Phillips PM1.5×3.0 screws 1 that secure the optical drive bracket to the optical drive.
c. Remove the optical drive bracket 2.
Reverse this procedure to reassemble and install an optical drive.
Maintenance and Service Guide
4–15
Removal and replacement procedures
Keyboard
Description
Spare part number
For use in South Korea
493960-AD1
For use in Taiwan
493960-AB1
For use in Thailand
493960-281
For use in the United States
493960-001
Before removing the keyboard, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the following components:
a. Hard drive (see “Hard drive” on page 4-8)
b. Memory module (see “Memory module” on page 4-10))
c. WLAN module (see “WLAN module” on page 4-12)
d. Optical drive (see “Optical drive” on page 4-14)
Remove the keyboard:
1. Turn the computer upside down, with the front toward you.
2. Remove the three Torx T8M2.0×6.0 screws that secure the keyboard to the computer.
4–16
Maintenance and Service Guide
Removal and replacement procedures
3. Turn the computer display-side up, and open the computer.
4. Lift the rear edge of the keyboard 1 and rotate the keyboard toward you 2 until it rests upside down on the top
cover.
5. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is attached, and disconnect the
keyboard cable 2 from the system board.
6. Remove the keyboard.
Reverse this procedure to install the keyboard.
Maintenance and Service Guide
4–17
Removal and replacement procedures
Top cover
Description
Spare part number
Top cover (includes caps lock light, capacitive board, TouchPad, and TouchPad cable)
493962-001
Before removing the top cover, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the following components:
a. Hard drive (see “Hard drive” on page 4-8)
b. Memory module (see “Memory module” on page 4-10)
c. WLAN module (see “WLAN module” on page 4-12)
d. Optical drive (see “Optical drive” on page 4-14)
e. Keyboard (see “Keyboard” on page 4-16)
4–18
Maintenance and Service Guide
Removal and replacement procedures
Remove the top cover:
1. Close the computer and turn it upside down, with the front toward you.
2. Remove the following:
Remove four rubber screw covers on the front of the computer. Note that three of the screw covers are the
same 1 and one screw cover 2 is different. The rubber screw covers are included in the Plastics Kit, spare part
number 493274-001.
3. Remove ten Torx T8M2.0×6.0 slotted screws.
Maintenance and Service Guide
4–19
Removal and replacement procedures
4. Remove the three Phillips PM2.0×2.0BH screws in the battery bay.
5. Remove the three Phillips PM2.0×3.0 screws in the optical drive bay.
4–20
Maintenance and Service Guide
Removal and replacement procedures
6. Turn the computer right-side up, with the front toward you.
7. Open the LED board cable ZIF connector 1, and then disconnect the cable.
8. Open the TouchPad cable ZIF connector 2, and then disconnect the cable.
9. Remove the two Torx T8M2.0×6.0 screws 3 that attach the top cover to the base enclosure.
10. Lift the rear edge and sides of the top cover 1 to release it. Move the top cover backward 2 and place it on the
base enclosure.
Reverse this procedure to install the top cover.
Maintenance and Service Guide
4–21
Removal and replacement procedures
Speaker assembly
Description
Spare part number
Speaker assembly
493273-001
Before removing the speaker assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the following components:
a. Hard drive (see “Hard drive” on page 4-8)
b. Memory module (see “Memory module” on page 4-10)
c. WLAN module (see “WLAN module” on page 4-12)
d. Optical drive (see “Optical drive” on page 4-14)
e. Keyboard (see “Keyboard” on page 4-16)
f. Top cover (see “Top cover” on page 4-18)
4–22
Maintenance and Service Guide
Removal and replacement procedures
Remove the speaker assembly:
1. Disconnect the speaker assembly cable 1 from the system board.
2. Remove the Phillips PM3.0×4.0 screw 2 that attaches the left speaker to the base enclosure.
3. Remove the speaker cables from the clips on the system board, and then remove the speaker assembly 3 from
the base enclosure.
Reverse this procedure to install the speaker assembly.
Maintenance and Service Guide
4–23
Removal and replacement procedures
Display assembly
Description
Spare part number
12.1-inch, WXGA display assembly with webcam
492154-001
Before removing the display assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the following components:
a. Hard drive (see “Hard drive” on page 4-8)
b. Memory module (see “Memory module” on page 4-10)
c. WLAN module (see “WLAN module” on page 4-12)
d. Optical drive (see “Optical drive” on page 4-14)
e. Keyboard (see “Keyboard” on page 4-16)
f. Top cover (see “Top cover” on page 4-18)
g. Speaker assembly (see “Speaker assembly” on page 4-22)
Remove the display assembly:
1. Open the computer as far as possible.
2. Disconnect the display panel cable 1 from the system board.
3. Remove the WLAN antenna cable 2 from the opening in the base enclosure.
4. Disconnect the microphone cable 3 from the system board. Remove any tape that may be used to secure the
cable to the system board.
4–24
Maintenance and Service Guide
Removal and replacement procedures
5. Remove the four Torx T8M2.0×6.0 screws 1 that secure the display assembly to the computer. Be sure to hold
the display before removing the last screw to prevent damage to the display.
6. Lift the display assembly 2 straight up and remove it.
Perform the following steps in sequence to remove or replace the display bezel or the display assembly internal
components.
1. To remove the display bezel:
a. Remove the two rubber screw covers 1 at the bottom of the display assembly and peel back the two rubber
bumper strips 2 at the top of the display assembly.
Maintenance and Service Guide
4–25
Removal and replacement procedures
b. Remove the two PM2.0×5.0 screws 1 and two PM3.0×6.0 2 screws that secure the display bezel to the
display enclosure.
c. Lift the inside edge of the left and right sides 1 to disengage it from the clips, and then the top and bottom
sides 2 of the display bezel until the bezel disengages from the display enclosure.
d. Remove the display bezel 3. The display bezel is available using spare part number 492156-001.
Reverse this procedure to install the display bezel. Be careful to route the cables through the side openings in
the hinge covers and avoid pinching the cables between the bezel and display enclosure.
4–26
Maintenance and Service Guide
Removal and replacement procedures
2. To remove the webcam module:
a. Disconnect the webcam cable 1 from the computer.
b. Remove the webcam module 2 from the display enclosure. (The webcam is secured with
double-sided tape.) The webcam can also be ordered separately and is available using spare part number
492159-001.
3. To remove the display inverter:
a. Use a flat bladed screwdriver to release the inverter 1, which is secured with double-sided tape.
b. Disconnect the backlight cable 2 and the display panel cable 3 from the display inverter. The display
inverter is available using spare part number 493193-001.
Maintenance and Service Guide
4–27
Removal and replacement procedures
4. To remove the display panel:
a. Remove the six Phillips PM2.0×5.0 screws 1 that secure the display panel to the display enclosure.
b. Remove the display panel 2 from the display enclosure.
c. Remove the four Phillips PM1.5×3.0 screws 1 that secure the hinges to the display panel.
d. Remove the display hinges 2 from the display panel. The display hinges are available using spare part
number 493192-001.
4–28
Maintenance and Service Guide
Removal and replacement procedures
5. To remove the microphone cable or WLAN transceivers and cable:
microphone, WLAN antenna cable, and the LCD module cable are included in the Cable Kit, spare part
✎ The
number 493275-001.
a. Remove the two Phillips PM2.0×6.0 screws 1 and display hinge covers 2.
b. Remove the two microphone receivers 1 from the display enclosure, and then release the microphone
cable 2 from the clips in the display enclosure.
Reverse this procedure to install the microphone.
c. Remove the adhesive tape from the WLAN transceiver 1, and then release the WLAN cables 2 from the
clips in the display enclosure.
Reverse this procedure to install the WLAN transceivers and cable.
Maintenance and Service Guide
4–29
Removal and replacement procedures
Audio board
Description
Spare part number
Audio board
493272-001
Before removing the audio board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the following components:
a. Hard drive (see “Hard drive” on page 4-8)
b. Memory module (see “Memory module” on page 4-10)
c. WLAN module (see “WLAN module” on page 4-12)
d. Optical drive (see “Optical drive” on page 4-14)
e. Keyboard (see “Keyboard” on page 4-16)
f. Top cover (see “Top cover” on page 4-18)
4–30
Maintenance and Service Guide
Removal and replacement procedures
Remove the audio board and cable:
1. Open the audio board cable ZIF connector 1, and then remove the cable from the system board.
2. Remove the two Phillips PM2.0×3.0 screws 2 that secure the audio board to the system board.
3. Lift and move the audio board backward 3 so that the external audio connectors slide out of the openings in the
base enclosure.
Reverse this procedure to install the audio board.
Maintenance and Service Guide
4–31
Removal and replacement procedures
Fan
Description
Spare part number
Fan
493269-001
Before removing the fan, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the following components:
a. Hard drive (see “Hard drive” on page 4-8)
b. Memory module (see “Memory module” on page 4-10)
c. WLAN module (see “WLAN module” on page 4-12)
d. Optical drive (see “Optical drive” on page 4-14)
e. Keyboard (see “Keyboard” on page 4-16)
f. Top cover (see “Top cover” on page 4-18)
4–32
Maintenance and Service Guide
Removal and replacement procedures
Remove the fan:
1. Disconnect the fan cable 1 from the system board.
2. Loosen the captive Phillips PM2.0×7.0 screw 2 that secures the fan to the base enclosure, and then remove the
fan 3 from the heat sink.
Reverse this procedure to install the fan.
✎ To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the left side of the computer.
The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn
on automatically when high temperature conditions exist. These conditions are affected by high external temperatures,
system power consumption, power management/battery conservation configurations, battery fast charging, and
software requirements. Exhaust air is displaced through the ventilation grill located on the left side of the computer.
Maintenance and Service Guide
4–33
Removal and replacement procedures
System board
Description
Spare part number
GM45 (includes RTC battery and replacement thermal material)
492152-001
GL40 (includes RTC battery and replacement thermal material)
504452-001
Before removing the system board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the following components:
a. Hard drive (see “Hard drive” on page 4-8)
b. Memory modules (see “Memory module” on page 4-10)
c. WLAN module (see “WLAN module” on page 4-12)
d. Optical drive (see “Optical drive” on page 4-14)
e. Keyboard (see “Keyboard” on page 4-16)
f. Top cover (see “Top cover” on page 4-18)
g. Audio board (see “Audio board” on page 4-30)
h. Fan (see “Fan” on page 4-32)
When replacing the system board, be sure that the following additional components are removed from the defective
system board and installed on the replacement system board:
4–34
■
RTC battery (see “RTC battery” on page 4-36)
■
Modem module (see “Modem module” on page 4-38)
■
Bluetooth module (see “Bluetooth module” on page 4-40)
■
Heat sink (see “Heat sink” on page 4-42)
■
Processor (see “Processor” on page 4-44)
Maintenance and Service Guide
Removal and replacement procedures
Remove the system board:
1. Remove the Torx T8M2.0×6.0 screw that secures the system board to the base enclosure. The screw is located
beside the optical drive connector.
2. Flex the left side of the base enclosure until the USB jack, RJ-45 jack, and RJ-11 jack 1 clear the openings in
the base enclosure.
3. Use the optical drive connector 2 to lift the left side of the system board 3 until it rests at an angle.
4. Remove the system board from the base enclosure by pulling it away at an angle 4.
Reverse this procedure to install the system board.
Maintenance and Service Guide
4–35
Removal and replacement procedures
RTC battery
the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords and CMOS
✎ Removing
settings to be cleared.
Description
Spare part number
RTC battery
449137-001
Before removing the RTC battery, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the following components:
a. Hard drive (see “Hard drive” on page 4-8)
b. Memory module (see “Memory module” on page 4-10)
c. WLAN module (see “WLAN module” on page 4-12)
d. Optical drive (see “Optical drive” on page 4-14)
e. Keyboard (see “Keyboard” on page 4-16)
f. Top cover (see “Top cover” on page 4-18)
g. Audio board (see “Audio board” on page 4-30)
h. Fan (see “Fan” on page 4-32)
i. System board (see “System board” on page 4-34)
4–36
Maintenance and Service Guide
Removal and replacement procedures
Remove the RTC battery:
1. Turn the system board upside down with the front toward you.
2. Remove the RTC battery from the socket.
Reverse this procedure to install the RTC battery.
Maintenance and Service Guide
4–37
Removal and replacement procedures
Modem module
Description
Spare part number
Modem module
461749-001
modem module spare part kit does not include a modem module cable. The modem
✎ The
module cable is included in the Cable Kit, spare part number 493275-001. See“Cable Kit” on
page 3-7 for more Cable Kit information.
Before removing the modem module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the following components:
a. Hard drive (see “Hard drive” on page 4-8)
b. Memory module (see “Memory module” on page 4-10)
c. WLAN module (see “WLAN module” on page 4-12)
d. Optical drive (see “Optical drive” on page 4-14)
e. Keyboard (see “Keyboard” on page 4-16)
f. Top cover (see “Top cover” on page 4-18)
g. Audio board (see “Audio board” on page 4-30)
h. Fan (see “Fan” on page 4-32)
i. System board (see “System board” on page 4-34)
j. Heat sink (see “Heat sink” on page 4-42)
4–38
Maintenance and Service Guide
Removal and replacement procedures
Remove the modem module:
1. Turn the system board upside down with the rear edge toward you.
2. Remove the two Phillips PM2.0×3.0 screws 1 that secure the modem module to the system board.
3. Disconnect the modem module 2 from the system board by lifting it straight up.
4. Remove the modem module, cable, adhesive tape, and RJ-ll port.
Reverse this procedure to install the modem module and modem module cable.
Maintenance and Service Guide
4–39
Removal and replacement procedures
Bluetooth module
Description
Spare part number
Bluetooth module
398393-002
Bluetooth module spare part kit does not include a Bluetooth module cable. The
✎ The
Bluetooth module cable is included in the Cable Kit, spare part number 493275-001. See
“Cable Kit” on page 3-7 for more Cable Kit information.
Before removing the Bluetooth module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the following components:
a. Hard drive (see “Hard drive” on page 4-8)
b. Memory module (see “Memory module” on page 4-10)
c. WLAN module (see “WLAN module” on page 4-12)
d. Optical drive (see “Optical drive” on page 4-14)
e. Keyboard (see “Keyboard” on page 4-16)
f. Top cover (see “Top cover” on page 4-18)
g. Audio board (see “Audio board” on page 4-30)
h. Fan (see “Fan” on page 4-32)
i. System board (see “System board” on page 4-34)
4–40
Maintenance and Service Guide
Removal and replacement procedures
Remove the Bluetooth module:
1. Turn the system board upside down, with the front toward you.
2. Disconnect the Bluetooth module cable 1 from the system board.
3. Remove the two Phillips PM1.5×3.0 screws 2 that secure the Bluetooth module to the system board.
4. Remove the module 3.
Reverse this procedure to install the Bluetooth module.
Maintenance and Service Guide
4–41
Removal and replacement procedures
Heat sink
Description
Spare part number
Thermal module (includes heat sink and thermal material)
493270-001
Before removing the heat sink, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the following components:
a. Hard drive (see “Hard drive” on page 4-8)
b. Memory module (see “Memory module” on page 4-10)
c. WLAN module (see “WLAN module” on page 4-12)
d. Optical drive (see “Optical drive” on page 4-14)
e. Keyboard (see “Keyboard” on page 4-16)
f. Top cover (see “Top cover” on page 4-18)
g. Audio board (see “Audio board” on page 4-30)
h. Fan (see “Fan” on page 4-32)
i. System board (see “System board” on page 4-34)
4–42
Maintenance and Service Guide
Removal and replacement procedures
Remove the heat sink:
1. Loosen the four Phillips PM2.0×10.0 captive screws 1 that secure the heat sink to the system board.
2. Remove the heat sink 2 by lifting it straight up.
thermal material must be thoroughly cleaned from the surfaces of the heat sink 1 and 2, the processor 3,
✎ The
and graphics subsystem component 4 on the system board each time the heat sink is removed. Thermal material
is included with all system board, heat sink, and processor spare part kits.
Reverse this procedure to install the heat sink.
Maintenance and Service Guide
4–43
Removal and replacement procedures
Processor
✎ All processor spare part kits include replacement thermal material.
Description
Spare part number
Intel Core2 Duo processors (6-MB L2 cache, 1066-MHz FSB):
■ T9600 2.8-GHz processor
486257-001
■ T9400 2.53-GHz processor
486256-001
■ P9500 2.53-GHz processor
496458-001
Intel Core2 Duo processors (3-MB L2 cache, 1066-MHz FSB):
■ P8600 2.4-GHz processor
486255-001
■ P8400 2.26-GHz processor
486254-001
■ P7350 2.0-GHz processor
469459-001
Intel Celeron-M processors (1-MB L2 cache, 667-MHz FSB):
■ 585 2.16-GHz processor
490337-001
■ 575 2.0-GHz processor
490336-001
Intel Celeron-T procesor (1-MB L2 cache, 667-MHz FSB):
T1600 1.66-Ghz processor
506303-001
Intel Core Duo processors (2-MB cache, 800-MHz FSB):
■ T5900 2.2-Ghz processor
506307-001
■ T5800 2.0-Ghz processor
506306-001
Intel Core Duo processors (1-MB cache, 667-MHz FSB):
4–44
■ T3400 2.16-Ghz processor
506305-001
■ T3200 2.0-Ghz processor
506304-001
Maintenance and Service Guide
Removal and replacement procedures
Before removing the processor, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the following components:
a. Hard drive (see “Hard drive” on page 4-8)
b. Memory module (see “Memory module” on page 4-10)
c. WLAN module (see “WLAN module” on page 4-12)
d. Optical drive (see “Optical drive” on page 4-14)
e. Keyboard (see “Keyboard” on page 4-16)
f. Top cover (see “Top cover” on page 4-18)
g. Audio board (see “Audio board” on page 4-30)
h. Fan (see “Fan” on page 4-32)
i. System board (see “System board” on page 4-34)
j. Heat sink (see “Heat sink” on page 4-42)
Maintenance and Service Guide
4–45
Removal and replacement procedures
Remove the processor:
1. Use a flat-bladed screwdriver to turn the processor locking screw 1 one-half turn counterclockwise until
you hear a click.
2. Lift the processor 2 straight up and remove it.
When you install the processor, the gold triangle 3 on the processor must be aligned with the triangle 4 embossed
✎ on the processor slot.
Reverse this procedure to install the processor.
4–46
Maintenance and Service Guide
5
Setup Utility
The Setup Utility is a ROM-based information and customization utility that can be used even when your Windows
operating system is not working.
The utility reports information about the computer and provides settings for startup, security, and other preferences.
Starting the Setup Utility
To start the Setup Utility:
»
Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup
Menu” message is displayed in the lower-left corner of the screen, press f10.
– or –
1. Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup
Menu” message is displayed in the lower-left corner of the screen, press esc.
2. When the Startup Menu is displayed, press f10.
Changing the language of the Setup Utility
The following procedure explains how to change the language of the Setup Utility. If the Setup Utility is not
already running, begin at step 1. If the Setup Utility is already running, begin at step 2.
1. Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup
Menu” message is displayed in the lower-left corner of the screen, press f10.
– or –
Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup
Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is
displayed, press f10.
2. Use the arrow keys to select System Configuration > Language, and then press enter.
3. Use the arrow keys to select a language, and then press enter.
4. When a confirmation prompt with your language selected is displayed, press enter.
5. To save your change and exit the Setup Utility, use the arrow keys to select Exit > Exit Saving Changes, and
then press enter.
Your change goes into effect immediately.
Maintenance and Service Guide
5–1
Setup Utility
Navigating and selecting in the Setup Utility
Because the Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are
by keystroke.
■
To choose a menu or a menu item, use the arrow keys.
■
To choose an item in a list or to toggle a field, for example an Enable/Disable field, use either the arrow keys or
f5 or f6.
■
To select an item, press enter.
■
To close a text box or return to the menu display, press esc.
■
To display additional navigation and selection information while the Setup Utility is open, press f1.
Displaying system information
The following procedure explains how to display system information in the Setup Utility. If the Setup Utility is not
open, begin at step 1. If the Setup Utility is open, begin at step 2.
1. Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup
Menu” message is displayed in the lower-left corner of the screen, press f10.
– or –
Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key from Startup
Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is
displayed, press f10.
2. Select the Main menu. System information such as the system time and date, and identification information
about the computer is displayed.
3. To exit the Setup Utility without changing any settings, use the arrow keys to select Exit > Exit Discarding
Changes, and then press enter.
Restoring default settings in the Setup Utility
The following procedure explains how to restore the Setup Utility default settings. If the Setup Utility is not already
running, begin at step 1. If the Setup Utility is already running, begin at step 2.
1. Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup
Menu” message is displayed in the lower-left corner of the screen, press f10.
– or –
Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup
Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is
displayed, press f10.
2. Use the arrow keys to select Exit > Load Setup Defaults, and then press enter.
3. When the Setup Confirmation is displayed, press enter.
4. To save your change and exit the Setup Utility, use the arrow keys to select Exit > Exit Saving Changes, and
then press enter.
The Setup Utility default settings go into effect when the computer restarts.
✎ Your password, security, and language settings are not changed when you restore the factory default settings.
5–2
Maintenance and Service Guide
Setup Utility
Exiting the Setup Utility
You can exit the Setup Utility with or without saving changes.
■
To exit the Setup Utility and save your changes from the current session:
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to
select Exit > Exit Saving Changes, and then press enter.
■
To exit the Setup Utility without saving your changes from the current session:
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to
select Exit > Exit Discarding Changes, and then press enter.
After either choice, the computer restarts in Windows.
Setup Utility menus
The menu tables in this section provide an overview of Setup Utility options.
✎ Some of the Setup Utility menu items listed in this chapter may not be supported by your computer.
Main menu
Select
To do this
System information
■ View and change the system time and date.
■ View identification information about the computer.
■ View specification information about the processor, memory size, system
BIOS, and keyboard controller version (select models only).
Security menu
Select
To do this
BIOS administrator password
Enter, change, or delete a BIOS administrator password.
Power-On Password
Enter, change, or delete a power-on password.
Maintenance and Service Guide
5–3
Setup Utility
System Configuration menu
Select
To do this
Language Support
Change the Setup Utility language.
Button Sound (select models only)
Enable/disable the capacitive button tapping sound.
Virtualization Technology
Enable/disable the processor Virtualization Technology.
Processor C4 State (select models only)
Enable/disable the processor C4 sleep state.
LAN Power Saving (select models only)
Enable/disable LAN Power Saving. When enabled, saves power when the
computer is in DC mode.
Card Reader/1394 Power Saving
(select models only)
Enable/disable Card Reader/1394 Power Saving. When enabled, saves power
when the computer is in DC mode.
Fan Always On
Enabled/disable Fan Always On. When enabled, the computer fan will
always be on.
Boot Options
Set the following boot options:
■ f9 and f10 Delay (sec.)—Set the delay for the f9 and f10 functions of the Setup
Utility in intervals of 5 seconds each (0, 5, 10, 15, 20).
■ CD-ROM boot—Enable/disable boot from CD-ROM.
■ Floppy boot—Enable/disable boot from diskette.
■ Internal Network Adapter boot—Enable/disable boot from Internal Network
Adapter.
■ Boot Order—Set the boot order for:
❐ USB Floppy
❐ Internal CD/DVD ROM Drive
❐ Hard drive
❐ USB Diskette on Key
❐ USB Hard drive
❐ Network adapter
Diagnostics menu
Select
To do this
Hard Disk Self Test
Run a comprehensive self-test on the hard drive.
models with two hard drives, this menu option is called the
✎ On
Primary Hard Disk Self Test.
5–4
Secondary Hard Disk Self Test
(select models only)
Run a comprehensive self-test on a secondary hard drive.
Memory Test
Run a diagnostic test on the system memory.
Maintenance and Service Guide
6
Specifications
Computer specifications
Metric
U.S.
Length
22.6 cm
8.9 in
Width
29.4 cm
11.7 in
Height (front to rear)
2.8 to 3.6 cm
1.10 to 1.42 in
1.85 kg
4.07 lbs
Dimensions
Weight
Equipped with 4-cell battery and optical drive
Input power
Operating voltage
19.0 V dc @ 4.74 A - 65 W
Operating current
4.74 A
Temperature
Operating (not writing to optical disc)
0°C to 35°C
32°F to 95°F
Operating (writing to optical disc)
5°C to 35°C
41°F to 95°F
Nonoperating
-20°C to 60°C
-4°F to 140°F
Relative humidity
Operating
10% to 90%
Nonoperating
5% to 95%
Maximum altitude (unpressurized)
Operating (14.7 to 10.1 psia)
-15 m to 3,048 m
-50 ft to 10,000 ft
Nonoperating (14.7 to 4.4 psia)
-15 m to 12,192 m
-50 ft to 40,000 ft
Shock
Operating
125 g, 2 ms, half-sine
Nonoperating
200 g, 2 ms, half-sine
Random vibration
Operating
0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate
Nonoperating
1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate
Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this
✎ range
of temperatures.
Maintenance and Service Guide
6–1
Specifications
12.1-inch, WXGA display specifications
Metric
U.S.
Height
16.9 cm
6.7 in
Width
26.2 cm
10.3 in
Diagonal
30.8 cm
12.1 in
Number of colors
Up to 16.8 million
Contrast ratio
250:1 (typical)
Brightness
180 nits (typical)
Dimensions
Pixel resolution
Pitch
0.279 × 0.279 mm
Format
1280 × 800
Configuration
RGB vertical stripe
Backlight
Edge lit
Character display
80 × 25
Total power consumption
4.0 W
Viewing angle
+/-40 horizontal, +120/-40° vertical (typical)
Hard drive specifications
320-GB*
250-GB*
160-GB*
120-GB*
Height
9.5 mm
9.5 mm
9.5 mm
9.5 mm
Width
70 mm
70 mm
70 mm
70 mm
Weight
101 g
101 g
101 g
101 g
Interface type
SATA
SATA
SATA
SATA
Transfer rate
100 MB/sec
100 MB/sec
100 MB/sec
100 MB/sec
Security
ATA security
ATA security
ATA security
ATA security
Single track
3 ms
3 ms
3 ms
3 ms
Average
13 ms
13 ms
13 ms
13 ms
Maximum
24 ms
24 ms
24 ms
24 ms
Logical blocks
625,142,448
488,397,168
312,581,808
234,441,648
Disc rotational speed
5400 rpm
5400 rpm
5400 rpm
5400 rpm
Operating temperature
5°C to 55°C (41°F to 131°F)
Dimensions
Seek times (typical read, including setting)
*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive
specifications may differ slightly.
✎ Certain restrictions and exclusions apply. Contact technical support for details.
6–2
Maintenance and Service Guide
Specifications
DVD/CD-RW Combo Drive specifications
Applicable disc
Read:
Write:
CD-DA, CD+(E)G, CD-MIDI,
CD-TEXT, CD-ROM, CD-ROM
XA, MIXED MODE CD, CD-I,
CD-I Bridge (Photo-CD, Video
CD), Multisession CD
(Photo-CD, CD-EXTRA,
Portfolio, CD-R, CD-RW),
CD-R, CD-RW, DVD-ROM
(DVD-5, DVD-9, DVD-10,
DVD-18), DVD-R, DVD-RW,
DVD+R, DVD+RW, DVD-RAM
CD-R and CD-RW
Access time
CD
DVD
Random
< 190 ms
< 180 ms
Cache buffer
2 MB
Data transfer rate
16X CD-ROM
2,400 KB/sec
8X DVD
2,400 KB/sec
16X CD-R
2,400 KB/sec
16X CD-RW
2,400 KB/sec
Blu-ray ROM DVD±RW SuperMulti DL Drive specifications
Applicable disc
Read:
Write:
BD-ROM, BD-ROM-DL, BD-R,
BD-R-DL, BD-RE, BD-RE-DL,
DVD-ROM, DVD+R,
DVD+R-DL, DVD+RW, DVD-R,
DVD-R-DL, DVD-RW,
DVD-RAM (Ver.2), CD-DA,
CD-ROM (Mode 1 and mode
2), CD-ROM XA (Mode 2, form
1 and form 2), Photo CD
(Single and multiple sessions),
CD Extra, CD-R, CD-RW, and
CD-TEXT
DVD-RAM (Ver.2), DVD+R,
DVD-R, CD-R, and CD-RW
Access time
BD
DVD
Random
< 230 ms
< 180 ms
Cache buffer
4.5 MB
Data transfer rate
2X BD-RAM
9 MB/sec
8X DVD
2,400 KB/sec
16X CD-R
2,400 KB/sec
16X CD-RW
2,400 KB/sec
Maintenance and Service Guide
6–3
Specifications
DVD±RW and CD-RW SuperMulti Double-Layer Drive and DVD±RW and
CD-RW SuperMulti Double-Layer Drive with LightScribe specifications
Applicable disc
Read:
Write:
CD-ROM, CD-R, CD-RW, High
Speed CD-RW, Ultra & Ultra+
Speed CD-RW, DVD,
DVD±R/RW, DVD±R,
DVD-RAM
DVD-RAM (Ver.2), DVD±R,
DVD±RW, DVD±Dual, CD-R,
and CD-RW
Access time
CD
DVD
Random
< 130 ms
< 150 ms
Cache buffer
2 MB
Data transfer rate
5X DVD-RAM
6,750 KB/sec
8X DVD±RW
10,800 KB/sec
8X DVD±R
10,800 KB/sec
16X CD-R
3,600 KB/sec
16X CD-RW (High Speed)
1,500 KB/sec
System DMA specifications
Hardware
DMA System function
DMA0
Not applicable
DMA1*
Not applicable
DMA2*
Not applicable
DMA3
Not applicable
DMA4
Direct memory access controller
DMA5*
Not applicable
DMA6
Not assigned
DMA7
Not assigned
*PC Card controller can use DMA 1, 2, or 5.
6–4
Maintenance and Service Guide
Specifications
System interrupt specifications
Hardware IRQ
System function
IRQ0
System timer
IRQ1
Standard 101-/102-Key or Microsoft® Natural Keyboard
IRQ8
System CMOS/real-time clock
IRQ12
Synaptics PS/2 TouchPad
IRQ13
Numeric data processor
IRQ16
Intel ICH9 Family USB universal Host Controller 2937
Mobile Intel 4 Series Express Chipset Family
IRQ17
High Definition Audio Controller
Intel ICH9 Family USB universal Host Controller 2938
Marvel Yukon 88E8072 PCIE-Gigabit Ethernet Controller
IRQ18
Intel ICH9 Family USB universal Host Controller 2939
Intel ICH9 Family USB universal Host Controller 2936
IRQ19
Intel ICH9 Family USB2 Enhanced Controller 293C
IRQ20
Intel ICH9 Family USB2 Enhanced Controller 293A
Intel ICH9 Family USB universal Host Controller 2934
IRQ21
Intel ICH9M-E/M SATA AHCI Controller
IRQ22
Intel ICH9 Family USB universal Host Controller 2935
*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none.
PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port
✎ may
assert IRQ3 or IRQ4.
✎ For operating systems after Windows 2000, APIC (Advanced programming interrupt controller) is used.
Maintenance and Service Guide
6–5
Specifications
System I/O address specifications
I/O address (hex)
System function (shipping configuration)
000 - 01F
DMA controller
020 - 021
Program interrupt controller
024 - 025
Program interrupt Controller
028 - 029
Program interrupt Controller
02C - 03D
Program interrupt Controller
02E - 02F
Motherboard Resource
030 - 031
Program interrupt Controller
034 - 035
Program interrupt Controller
038 - 039
Program interrupt Controller
03C- 03D
Program interrupt Controller
040 - 043
System Timer
04E-04F
Motherboard Resource
050-053
System Timer
060
Standard 101-/102-Key or Microsoft. Natural Keyboard
061
Motherboard Resource
062
Microsoft ACPI-Compliant Embedded Controller
063
Motherboard Resource
064
Standard 101-/102-Key or Microsoft. Natural Keyboard
065
Motherboard resources
066
Microsoft ACPI-Compliant Embedded Controller
067
Motherboard resources
070
Motherboard resources
070-077
System CMOS/real time clock
080
Motherboard resources
081-091
Direct memory access controller
092
Motherboard resources
093-09F
Direct memory access controller
0A0-0A1
Program interrupt Controller
0A4-0A5
Program interrupt Controller
0A8-0A9
Program interrupt Controller
0AC-0AD
Program interrupt Controller
0B0-0B1
Program interrupt Controller
0B2-0B3
Motherboard resources
0B4- 0B5
Program interrupt Controller
0B8-0B9
Program interrupt Controller
0BC- 0BD
Program interrupt Controller
(Continued)
6–6
Maintenance and Service Guide
Specifications
I/O address (hex)
System function (shipping configuration)
0C0- 0DF
Direct memory access controller
0F0- 0F0
Numeric data processor
0200-027F
Motherboard resource
3B0-3BB
Mobile Intel 4 series Express Chipset Family
3C0-3DF
Mobile Intel 4 series Express Chipset Family
400-47F
Motherboard resource
4D0-4D1
Programmable interrupt controller
500-57F
Motherboard resources
1000-1003
Motherboard resources
1010-101F
Motherboard resources
2000-20FF
Marvell Yukon 88E8072 PCI-E Gigabit Ethernet Controller
2000-2FFF
ICH9 Family PCI Express Root Port6-294A
3000-4FFF
ICH9 Family PCI Express Root Port5-2948
5000-6FFF
ICH9 Family PCI Express Root Port3-2944
7000-701F
ICH9M-E/M SATA AHCI Controller
7020-703F
ICH9 Family USB universal Host Controller-2936
7040-705F
ICH9 Family USB universal Host Controller-2935
7060-707F
ICH9 Family USB universal Host Controller-2934
7080-709F
ICH9 Family USB universal Host Controller-2939
70A0-70BF
ICH9 Family USB universal Host Controller-2938
70C0-70DF
ICH9 Family USB universal Host Controller-2937
70E0-70E7
ICH9M-E/M SATA AHCI Controller
70E8-70EF
ICH9M-E/M SATA AHCI Controller
70F0-70F7
Mobile Intel 4 series Express Chipset Family
70F8-70FB
ICH9M-E/M SATA AHCI Controller
70FC-70FF
ICH9M-E/M SATA AHCI Controller
EF80-EF9F
Motherboard resources
FE00-FE0F
Motherboard resources
FE80-EF8F
Motherboard resources
FFFF
Motherboard resources
Maintenance and Service Guide
6–7
Specifications
System memory map specifications
6–8
Size
Memory address
System function
640 KB
00000000-0009FFFF
Base memory
128 KB
000A0000-000BFFFF
Video memory
64 KB
000C0000-000CFFFF
Video BIOS
64 KB
000E8000-000FFFFF
System BIOS
00100000- XFFFFFFF
Extended memory (based on memory
installed)
(X+1)0000000-FEDFFFFF
PCI bus
FED00000-FED003FF
High precision event timer
FEE01000-FFFFFFFF
PCI bus
Maintenance and Service Guide
7
Screw listing
This section provides specification and reference information for the screws used in the computer. Some screws
listed in this section are available in the Screw Kit, spare part number 493277-001.
Maintenance and Service Guide
7–1
Screw listing
Phillips PM1.5×3.0 screw
Color
Quantity
Length
Thread
Head diameter
Silver
8
3.0 mm
1.5 mm
3.0 mm
Where used: 2 screws that secure the optical drive bracket to the optical drive
7–2
Maintenance and Service Guide
Screw listing
Where used: 4 screws that secure the display hinges to the display panel
Where used: 2 screws that secure the Bluetooth module to the system board
Maintenance and Service Guide
7–3
Screw listing
Phillips PM2.0×3.0 screw
Color
Quantity
Length
Thread
Head diameter
Silver
2
3.0 mm
2.0 mm
3.0 mm
Where used: 2 screws that secure the audio board to the base enclosure
7–4
Maintenance and Service Guide
Screw listing
Phillips PM2.0×4.0 screw
Color
Quantity
Length
Thread
Head diameter
Silver
2
4.0 mm
2.0
3.5 mm
Where used: 2 screws that secure the WLAN module to the system board
Maintenance and Service Guide
7–5
Screw listing
Phillips PM2.0×5.0 captive screw
Color
Quantity
Length
Thread
Head diameter
Black
5
5.0 mm
2.0 mm
3.5 mm
Where used: 4 captive screws 1 that secure the hard drive cover to the computer and 1 captive screw 2 that
secures the wireless module compartment cover to the computer
7–6
Maintenance and Service Guide
Screw listing
Phillips PM2.0×3.0 screw
Color
Quantity
Length
Thread
Head diameter
Black
5
3.0 mm
2.0 mm
4.0 mm
Where used: 3 screws (in optical drive bay) that secure the top cover to the computer
Where used: 2 screws that secure the modem module to the system board
Maintenance and Service Guide
7–7
Screw listing
Phillips PM2.0×6.0 screw
Color
Quantity
Length
Thread
Head diameter
Black
2
6.0 mm
2.0 mm
4.0 mm
Where used: 2 screws that secure the display hinge covers to the display enclosure
7–8
Maintenance and Service Guide
Screw listing
Phillips PM2.0×5.0 screw
Color
Quantity
Length
Thread
Head diameter
Silver
12
5.0 mm
2.0 mm
4.0 mm
Where used: 6 screws that secure the display panel to the display enclosure
Where used: 6 screws that secure the display bezel to the display enclosure
Maintenance and Service Guide
7–9
Screw listing
Phillips PM2.0×7.0 captive screw
Color
Quantity
Length
Thread
Head diameter
Silver
1
7.0 mm
2.0 mm
4.0 mm
Where used: 1 captive screw that secures the fan to the base enclosure
7–10
Maintenance and Service Guide
Screw listing
Phillips PM2.0×10.0 captive screw
Color
Quantity
Length
Thread
Head diameter
Silver
4
10.0 mm
2.0
5.0 mm
Where used: 4 captive screws that secure the heat sink to the system board
Maintenance and Service Guide
7–11
Screw listing
Phillips PM2.5×10.0 captive screw
Color
Quantity
Length
Thread
Head diameter
Black
1
10.0 mm
2.5
5.0 mm
Where used: 1 captive screw that secures the hard drive to the computer
7–12
Maintenance and Service Guide
Screw listing
Phillips PM3.0×3.0 screw
Color
Quantity
Length
Thread
Head diameter
Silver
4
3.0 mm
3.0
4.5 mm
Where used: 4 screws that secure the hard drive bracket to the hard drive
Maintenance and Service Guide
7–13
Screw listing
Phillips PM3.0×4.0 screw
Color
Quantity
Length
Thread
Head diameter
Silver
1
4.0 mm
3.0
4.5 mm
Where used: 1 screw that secures the speaker assembly to the base enclosure
7–14
Maintenance and Service Guide
Screw listing
Phillips T2.0×2.0BH screw
Color
Quantity
Length
Thread
Head diameter
Black
3
2.0 mm
2.0
6.0 mm
Where used: 3 screws (in the battery bay) that secure the top cover to the base enclosure
Maintenance and Service Guide
7–15
Screw listing
Torx T8M2.5×6.0 slotted screw
Color
Quantity
Length
Thread
Head diameter
Black
21
6.0 mm
2.5 mm
4.0 mm
Where used: 1 screw that secures the optical drive to the computer
Where used: 3 screws that secure the keyboard to the computer
7–16
Maintenance and Service Guide
Screw listing
Where used: 2 screws that secure the top cover to the base enclosure (top)
Where used: 4 screws that secure the display assembly hinges to the computer
Maintenance and Service Guide
7–17
Screw listing
Where used: 1 screw that secures the system board to the base enclosure
Where used: 10 screws that secure the top cover to the base enclosure
7–18
Maintenance and Service Guide
8
Backup and recovery
Recovery after a system failure is as complete as your most current backup. HP recommends that you create
recovery discs immediately after software setup. As you add new software and data files, you should continue to
back up your system on a regular basis to maintain a reasonably current backup.
Tools provided by the operating system and Recovery Manager software are designed to help you with the
following tasks for safeguarding your information and restoring it in case of a system failure:
■
Making a set of recovery discs (Recovery Manager software feature). Recovery discs are used to start up (boot)
your computer and restore the operating system and software programs to factory settings in case of system
failure or instability.
■
Backing up your information regularly to protect your important system files.
■
Creating system restore points (operating system feature). System restore points allow you to reverse
undesirable changes to your computer by restoring the computer to an earlier state.
■
Recovering a program or driver (Recovery Manager software feature). This feature helps you reinstall a
program or driver without performing a full system recovery.
■
Performing a full system recovery (Recovery Manager software feature). With Recovery Manager, you can
recover your full factory image if you experience system failure or instability. Recovery Manager works from a
dedicated recovery partition (select models only) on the hard drive or from recovery discs you create.
computer includes a solid-state drive (SSD), you may not have a recovery partition. Recovery discs have
✎ Ifbeenyourincluded
for computers that do not have a partition. Use these discs to recover your operating system and
software. To check for the presence of a recovery partition, select Start > Computer. If the partition is present,
an HP Recovery drive is listed in the Hard Disk Drives section of the window.
Creating recovery discs
recommends that you create recovery discs to be sure that you can restore your system to its original factory
✎ HP
state if you experience serious system failure or instability. Create these discs after setting up the computer for
the first time.
these discs carefully and keep them in a safe place. The software allows the creation of only one set of
✎ Handle
recovery discs.
Note the following guidelines before creating recovery discs:
■
You will need high quality CD-R, DVD-R, double-layer DVD-R, DVD+R, double-layer DVD+R, or BD-R
(writable Blu-ray) discs. All these discs are purchased separately.
discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE (rewritable Blu-ray) discs,
✎ Read-write
are not compatible with the Recovery Manager software.
■
The computer must be connected to AC power during this process.
Maintenance and Service Guide
8–1
Backup and recovery
■
Only one set of recovery discs can be created per computer.
■
Number each disc before inserting it into the computer optical drive.
■
If necessary, you can exit the program before you have finished creating the recovery discs. The next time you
open Recovery Manager, you will be prompted to continue the disc creation process.
To create a set of recovery discs:
1. Select Start > All Programs > Recovery Manager > Recovery Manager.
Recovery Manager opens.
2. Click Advanced Options.
are operating the computer on battery power, you will be prompted to connect to AC power before you can
✎ Ifgoyou
to the next step.
3. Click Recovery disc creation, and then click Next.
4. Follow the on-screen instructions.
Backing up your information
With HP Backup & Recovery Manager, you can perform the following tasks:
■
Back up your information regularly to protect your files
■
Create system recovery points that allow you to reverse undesirable changes to your computer by restoring the
computer to an earlier state
When to back up
■
■
■
On a regularly scheduled basis
✎ Set reminders to back up your information periodically.
Before the computer is repaired or restored
Before you add or modify hardware or software
Backup suggestions
■
Create a set of recovery discs using Recovery Manager.
■
Create system restore points using the Windows System Restore feature, and periodically copy them to disc.
■
Store personal files in the Documents folder and back up these folders periodically.
■
Back up templates stored in their associated programs.
■
Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen
shot can be a time-saver if you have to reset your preferences.
To copy the screen and paste it into a word-processing document, follow these steps:
a. Display the screen.
b. Copy the screen:
To copy only the active window, press alt+fn+prt sc.
To copy the entire screen, press fn+prt sc.
c. Open a word-processing document, and then select Edit > Paste.
8–2
Maintenance and Service Guide
Backup and recovery
Using system restore points
When you back up your system, you are creating a system restore point. A system restore point allows you to save
and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you
want to reverse subsequent changes made to your system.
to an earlier restore point does not affect data files saved or e-mails created since the last
✎ Recovering
restore point.
You also can create additional restore points to provide increased protection for your system files and settings.
When to create restore points
■
Before you add or extensively modify software or hardware
■
Periodically, whenever the system is performing optimally
✎ If you revert to a restore point and then change your mind, you can reverse the restoration.
Create a system restore point
1. Select Start > Control Panel > System and Maintenance > System.
2. In the left pane, click System Protection.
3. Click the System Protection tab.
4. Under Automatic restore points, select the disk for which you want to create a restore point.
5. Click Create.
The System Protection window opens.
6. Follow the on-screen instructions.
Restore to a previous date and time
To revert to a restore point (created at a previous date and time), when the computer was functioning optimally,
follow these steps:
1. Select Start > Control Panel > System and Maintenance > System.
2. In the left pane, click System protection.
3. Click the System Protection tab.
4. Click the System Restore button, and then click Next.
The System Restore window opens.
5. Follow the on-screen instructions.
Maintenance and Service Guide
8–3
Backup and recovery
Performing a recovery
can recover only files that you have previously backed up. HP recommends that you use Recovery Manager
✎ You
to create an entire drive backup as soon as you set up your computer.
Recovery Manager software allows you to repair or restore the system if you experience system failure or
instability. Recovery Manager works from recovery discs that you create or from a dedicated recovery partition
(select models only) on the hard drive. However, if your computer includes a solid-state drive (SSD), you may not
have a recovery partition. If that is the case, recovery discs have been included with your computer. Use these discs
to recover your operating system and software.
has its own built-in repair features, such as System Restore and driver roll-back capabilities. If you
✎ Windows
have not already tried these features, try them before using Recovery Manager.
Manager recovers only software that was preinstalled at the factory. Software not provided with this
✎ Recovery
computer must be downloaded from the manufacturer's Web site or reinstalled from the disc provided by the
manufacturer.
Recovering from the recovery discs
To restore the system from the recovery discs:
1. Back up all personal files.
2. Insert the first recovery disc into the optical drive and restart the computer.
3. Follow the on-screen instructions.
Recovering from the dedicated recovery partition (select models only)
computer includes a solid-state drive (SSD), you may not have a recovery partition. You will not be able
✎ Ifto your
recover using this procedure. Recovery discs have been included for computers that do not have a partition.
Use these discs to recover your operating system and software.
On some models, you can perform a recovery from the partition on the hard drive from either the Start
button or f11.
To restore the system from the partition, follow these steps:
1. Access Recovery Manager in either of the following ways:
❏ Select Start > All Programs > Recovery Manager > Recovery Manager.
–or–
❏ Restart the computer and press f11 while the “Press <F11> for recovery” message is displayed on the
screen. Then select Recovery Manager.
Recovery Manager opens.
2. Click Advanced Options.
3. Click System recovery, and then click Next.
4. Follow the on-screen instructions.
8–4
Maintenance and Service Guide
9
Connector pin assignments
Audio-out (headphone)
Pin
Signal
1
Audio out, left channel
2
Audio out, right channel
3
Ground
Audio-in (microphone)
Pin
Signal
1
Audio signal in
2
Audio signal in
3
Ground
Maintenance and Service Guide
9–1
Connector pin assignments
External monitor
9–2
Pin
Signal
1
Red analog
2
Green analog
3
Blue analog
4
Not connected
5
Ground
6
Ground analog
7
Ground analog
8
Ground analog
9
+5 VDC
10
Ground
11
Monitor detect
12
DDC 2B data
13
Horizontal sync
14
Vertical sync
15
DDC 2B clock
Maintenance and Service Guide
Connector pin assignments
HDMI
Pin
Signal
1
Transition minimized differential signal (TDMS) data 2+
2
Transition minimized differential signal (TDMS) data 2 shield
3
Transition minimized differential signal (TDMS) data 2-
4
Transition minimized differential signal (TDMS) data 1+
5
Transition minimized differential signal (TDMS) data 1 shield
6
Transition minimized differential signal (TDMS) data 1 shield
7
Transition minimized differential signal (TDMS) data 0+
8
Transition minimized differential signal (TDMS) data 0 shield
9
Transition minimized differential signal (TDMS) data 0-
10
Transition minimized differential signal (TDMS) clock +
11
Transition minimized differential signal (TDMS) data clock shield
12
Transition minimized differential signal (TDMS) data clock-
13
Consumer electronics control (CEC)
14
Not connected
15
Display data channel (DDC) clock
16
Display data channel (DDC) data
17
Ground
18
+5V Power
19
Hot plug detect
Maintenance and Service Guide
9–3
Connector pin assignments
RJ-11 (modem)
9–4
Pin
Signal
1
Unused
2
Tip
3
Ring
4
Unused
5
Unused
6
Unused
Maintenance and Service Guide
Connector pin assignments
RJ-45 (network)
Pin
Signal
1
Transmit +
2
Transmit
3
Receive +
4
Unused
5
Unused
6
Receive -
7
Unused
8
Unused
Maintenance and Service Guide
9–5
Connector pin assignments
Universal Serial Bus
9–6
Pin
Signal
1
+5 VDC
2
Data -
3
Data +
4
Ground
Maintenance and Service Guide
10
Power cord set requirements
The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC
or from 220 to 240 volts AC.
The 3-conductor power cord set included with the computer meets the requirements for use in the country or region
where the equipment is purchased.
Power cord sets for use in other countries and regions must meet the requirements of the country or region where
the computer is used.
Requirements for all countries and regions
The requirements listed below are applicable to all countries and regions:
■
The length of the power cord set must be at least 1.5 m (5.0 ft) and no more than 2.0 m (6.5 ft).
■
All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the
country or region where the power cord set will be used.
■
The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or
250 V AC, as required by the power system of each country or region.
■
The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13
connector for mating with the appliance inlet on the back of the computer.
Maintenance and Service Guide
10–1
Power cord set requirements
Requirements for specific countries and regions
Country/region Accredited agency
Accredited agency
Applicable note number
Australia
EANSW
1
Austria
OVE
1
Belgium
CEBC
1
Canada
CSA
2
Denmark
DEMKO
1
Finland
FIMKO
1
France
UTE
1
Germany
VDE
1
Italy
IMQ
1
Japan
METI
3
The Netherlands
KEMA
1
Norway
NEMKO
1
The People's Republic of China
CCC
5
South Korea
EK
4
Sweden
SEMKO
1
Switzerland
SEV
1
Taiwan
BSMI
4
The United Kingdom
BSI
1
The United States
UL
2
1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall
plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type
with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese
Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall plug must be a
two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.
4. The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall
plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
5. The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall
plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
10–2
Maintenance and Service Guide
11
Recycling
Battery
When a battery has reached the end of its useful life, do not dispose of the battery in general household waste.
Follow the local laws and regulations in your area for computer battery disposal.
Display
Å
WARNING: The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging
this component and causing exposure to the mercury.
Ä
CAUTION: CAUTION: The procedures in this chapter can result in damage to display components. The only components
intended for recycling purposes are the liquid crystal display (LCD) panel and the backlight. When you remove these
components, handle them carefully.
Disposal. This HP product contains mercury in the backlight in the display assembly that might
✎ Materials
require special handling at end-of-life. Disposal of mercury may be regulated because of environmental
considerations. For disposal or recycling information, contact your local authorities, or see the Electronic
Industries Alliance (EIA) Web site at http://www.eiae.org.
This section provides disassembly instructions for the display assembly. The display assembly must be
disassembled to gain access to the backlight 1 and the liquid crystal display (LCD) panel 2.
procedures provided in this chapter are general disassembly instructions. Specific details, such as screw
✎ The
sizes, quantities, and locations, and component shapes and sizes, can vary from one computer model to another.
Maintenance and Service Guide
11–1
Recycling
Perform the following steps to disassemble the display assembly:
1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly.
2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel
until the bezel disengages from the display assembly.
3. Remove the display bezel 3.
11–2
Maintenance and Service Guide
Recycling
4. Disconnect all display panel cables 1 from the display inverter and remove the inverter 2.
5. Remove all screws 1 that secure the display panel assembly to the display enclosure.
6. Remove the display panel assembly 2 from the display enclosure.
7. Turn the display panel assembly upside down.
8. Remove all screws that secure the display panel frame to the display panel.
Maintenance and Service Guide
11–3
Recycling
9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame.
10. Remove the display panel frame 2 from the display panel.
11. Remove the screws 1 that secure the backlight cover to the display panel.
12. Lift the top edge of the backlight cover 2 and swing it outward.
13. Remove the backlight cover.
14. Turn the display panel right-side up.
15. Remove the backlight cables 1 from the clip 2 in the display panel.
11–4
Maintenance and Service Guide
Recycling
16. Turn the display panel upside down.
17. Remove the backlight frame from the display panel.
Å
WARNING: The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging
this component and causing exposure to the mercury.
18. Remove the backlight from the backlight frame.
Maintenance and Service Guide
11–5
Recycling
19. Disconnect the display panel cable 1 from the LCD panel.
20. Remove the screws 2 that secure the LCD panel to the display rear panel.
21. Release the LCD panel 3 from the display rear panel.
22. Release the tape 4 that secures the LCD panel to the display rear panel.
23. Remove the LCD panel.
24. Recycle the LCD panel and backlight.
11–6
Maintenance and Service Guide
Index
A
AC adapter, spare part number 3–10, 3–11
antenna
components 1–3, 2–1
disconnecting 4–13
locations 2–1
spare part number 3–3, 3–12
audio board
removal 4–31
spare part number 3–3, 3–13, 4–30
audio, product description 1–2
audio-in jack
location 2–6
pin assignments 9–1
audio-out jack
location 2–6
pin assignments 9–1
B
backing up 8–1, 8–2
backup
files and folders 8–2
hard drive 8–3
scheduling 8–2
base enclosure, spare part number 3–4, 3–13
battery
removal 4–7
spare part number 3–13, 4–7
battery bay 2–8
battery light 2–5, 2–6
battery release latch 2–8
BIOS administrator password 5–3
Bluetooth module
removal 4–41
spare part number 3–3, 3–11, 4–40
Bluetooth module cable
illustrated 3–7
removal 4–41
Blu-ray Disc specifications 6–3
Blu-ray ROM DVD±RW SuperMulti DL Drive
removal 4–14
spare part number 3–4, 3–13, 4–14
specifications 6–3
boot options 5–4
Maintenance and Service Guide
boot order 5–4
bottom components 2–8
built-in device
Bluetooth device radio 2–5
modem 4–38
wireless button 2–3
WLAN device radio 2–5
button components 2–3
buttons
Media 2–3
power 2–3
volume down 2–3
volume mute 2–3
volume up 2–3
C
Cable Kit
contents 3–7
spare part number 3–6, 3–7, 3–13
cables, service considerations 4–1
caps lock light 2–5
CMOS clearing 4–36
components
antennae 2–1
bottom 2–8
buttons 2–3
display 2–1
front 2–6
keys 2–4
left-side 2–6
lights 2–5
right-side 2–7
top 2–1
TouchPad 2–2
wireless antenna 2–1
computer feet
locations 4–7
spare part number 4–7
computer specifications 6–1
connectors
power 2–6
service considerations 4–1
creating recovery discs 8–1
creating recovery points 8–3
Index–1
Index
D
Diagnostics menu 5–4
Digital Media Slot 2–7
display assembly
removal 4–24
spare part number 3–3, 3–12, 4–24
display bezel
removal 4–25
screws 7–9
spare part number 3–3, 3–12, 4–26
display cables, spare part number 3–3, 3–12
display components 2–1
display enclosure, spare part number 3–3, 3–12
display hinge covers, spare part number 3–3, 3–13
display hinges
removal 4–28
spare part number 3–3, 3–12, 4–28, 4–29
display inverter
removal 4–27
spare part number 3–3, 3–12, 4–27
Display Miscellaneous Kit, spare part number 3–3,
3–12
display nameplate, spare part number 3–3, 3–13
display panel
removal 4–28
spare part number 3–3, 3–12
display panel cable, disconnecting 4–24
display specifications 6–2
drive light 2–6
DVD/CD-RW Combo Drive
removal 4–14
spare part number 3–4, 3–13, 4–14
specifications 6–3
DVD±RW and CD-RW SuperMulti Double-Layer
Drive
removal 4–14
spare part number 3–4, 3–13, 4–14
specifications 6–4
DVD±RW and CD-RW SuperMulti Double-Layer
Drive with LightScribe
removal 4–14
spare part number 3–4, 3–13, 4–14
specifications 6–4
E
electrostatic discharge 4–2
esc key 2–4
Ethernet, product description 1–3
ExpressCard slot 2–7
ExpressCard slot bezel, illustrated 3–3, 3–8
Index–2
extension memory module slot 4–11
external media cards, product description 1–3
external monitor port
location 2–7
pin assignments 9–2
F
f11 recovery 8–4
factory state, recovering to 8–1
fan
removal 4–33
spare part number 3–3, 3–13, 4–32
fn key 2–4
front components 2–6
function keys 2–4
G
graphics, product description 1–1
grounding equipment and methods 4–2
H
hard drive
precautions 4–2
product description 1–2
removal 4–8
spare part numbers 3–6, 3–9, 4–8
specifications 6–2
hard drive backup 8–3
hard drive bay 2–8
hard drive bay cover
illustrated 3–3, 3–8
removal 4–8
spare part number 4–8
hard drive bracket, removal 4–9
hard drives
illustrated 3–9
spare part numbers 3–13
HDMI port
assignments 9–3
illustrated 2–7
headphone jack
location 2–6
pin assignments 9–1
heat sink
removal 4–43
spare part number 4–42
hinge
removal 4–28
spare part number 3–3, 3–12, 4–28
I
I/O address specifications 6–6
interrupt specifications 6–5
Maintenance and Service Guide
Index
J
jacks
audio-in 2–6
audio-out 2–6
headphone 2–6
microphone 2–6
modem 2–6
network 2–6
RJ-11 2–6
RJ-45 2–6
K
key components 2–4
keyboard
product description 1–3
removal 4–16
spare part numbers 3–3, 3–13, 4–16
keypad keys 2–4
keys
esc 2–4
fn 2–4
function 2–4
keypad 2–4
Windows applications 2–4
Windows logo 2–4
L
LAN Power Saving 5–4
language, changing in Setup Utility 5–1
left-side components 2–6
light components 2–5
lights
battery 2–5, 2–6
caps lock 2–5
drive 2–6
power 2–5
QuickPlay 2–5
volume down 2–5
volume mute 2–5
volume up 2–5
webcam 2–1
wireless 2–5
M
Main menu 5–3
mass storage devices, spare part numbers 3–9
Media button 2–3
memory map specifications 6–8
memory module
product description 1–2
removal 4–10
spare part numbers 3–6, 3–11, 3–12, 4–10
Maintenance and Service Guide
microphone
location 2–1
product description 1–2
microphone cable
removal 4–29
spare part number 4–29
microphone jack
location 2–6
pin assignments 9–1
model name 3–1, 4–6
modem jack
location 2–6
pin assignments 9–4
modem module
product description 1–2
removal 4–39
spare part number 3–3, 4–38
modem module cable
illustrated 3–7
spare part number 3–3
monitor port
location 2–7
pin assignments 9–2
N
network jack
location 2–6
pin assignments 9–5
O
operating system, product description 1–4
optical drive
illustrated 3–9
location 2–6
precautions 4–2
product description 1–2
removal 4–14
spare part numbers 3–4, 3–9, 4–14
optical drive bracket, removal 4–14, 4–15
P
packing guidelines 4–3
pin assignments
audio-in 9–1
audio-out 9–1
HDMI 9–3
headphone 9–1
microphone 9–1
modem 9–4
monitor port 9–2
network 9–5
RJ-11 9–4
RJ-45 9–5
USB 9–6
Index–3
Index
plastic parts 4–1
Plastics Kit
contents 3–8
spare part number 3–3, 3–14
ports
external monitor 2–7
HDMI 2–7
product description 1–3
USB 2–6, 2–7
power button 2–3
power connector 2–6
power cord
set requirements 10–1
spare part numbers 3–10, 3–12
power light 2–5
power requirements, product description 1–3
primary memory module slot 4–11
processor
product description 1–1
removal 4–46
spare part numbers 3–4, 3–11, 3–12, 3–13, 4–44
product description
audio 1–2
chipset 1–1
ethernet 1–3
external media cards 1–3
graphics 1–1
hard drives 1–2
keyboard 1–3
memory module 1–2
microphone 1–2
modem module 1–2
operating system 1–4
optical drives 1–2
panels 1–1
ports 1–3
power requirements 1–3
processors 1–1
product name 1–1
security 1–3
serviceability 1–4
webcam 1–1
wireless 1–3
product name 1–1, 3–1, 4–6
Q
QuickPlay light 2–5
R
recovery methods
f11 recovery 8–4
recovery discs 8–4
Recovery Manager 8–4
Index–4
recovery partition 8–4
recycling
battery 11–1
display 11–1
removal/replacement
preliminaries 4–1
procedures 4–6
restore points 8–3
restoring factory settings 5–2
right-side components 2–7
RJ-11 (modem) jack
location 2–6
pin assignments 9–4
RJ-45 (network) jack
location 2–6
pin assignments 9–5
RTC battery
removal 4–37
spare part number 3–3, 3–11, 4–36
Rubber Kit, spare part number 3–4, 3–13, 4–7
S
scheduling backups 8–2
Screw Kit
contents 7–1
spare part number 3–10, 3–13
screw listing 7–1
SD Memory Card slot bezel, illustrated 3–8
security cable slot 2–7
Security menu
BIOS administrator password 5–3
Power-On password 5–3
security, product description 1–3
serial number 3–1, 4–6
service considerations 4–1
service tag 3–1, 4–6
serviceability, product description 1–4
Setup Utility
accessing 5–1
changing the language 5–1
Diagnostics menu 5–4
displaying system information 5–2
exiting 5–3
Main menu 5–3
navigating and selecting 5–2
restoring default settings 5–2
System Configuration menu 5–4
speakers
removal 4–23
spare part number 3–3, 3–13, 4–22
specifications
Blu-ray ROM DVD±RW SuperMulti DL Drive 6–3
display 6–2
Maintenance and Service Guide
Index
DVD/CD-RW Combo Drive 6–3
DVD±RW and CD-RW SuperMulti Double-Layer
Drive 6–4
DVD±RW and CD-RW SuperMulti Double-Layer
Drive with LightScribe 6–4
hard drive 6–2
I/O address 6–6
interrupts 6–5
memory map 6–8
system DMA 6–4
system memory map 6–8
system backup 8–1
system board
removal 4–35
spare part number 3–3, 3–12, 3–13, 4–34
System Configuration menu 5–4
system DMA 6–4
system information 5–2, 5–3
system interrupts 6–5
system recovery points 8–3
webcam light 2–1
Windows application key 2–4
Windows logo key 2–4
wireless antenna
disconnecting 4–13
location 2–1
product description 1–3
wireless button 2–3
wireless light 2–5
wireless, product description 1–3
WLAN module
removal 4–13
spare part numbers 3–5, 3–11, 3–12, 4–12
WLAN module cable
removal 4–29
spare part number 4–29
WLAN module compartment 2–8
WLAN module compartment cover
illustrated 3–3, 3–8
T
thermal module, spare part number 3–4, 3–13, 4–42
tools required 4–1
top cover
removal 4–19
spare part number 3–3, 3–13, 4–18
TouchPad button 2–2
TouchPad scroll zone 2–2
TouchPad, location 2–2
U
unknown password 4–5
USB port
location 2–6, 2–7
pin assignments 9–6
user replaceable parts 1–4
V
vents 2–7, 2–8
volume down button 2–3
volume down light 2–5
volume mute button 2–3
volume mute light 2–5
volume up button 2–3
volume up light 2–5
W
warranty period 3–1, 4–6
webcam
location 2–1
product description 1–1
removal 4–27
spare part number 3–12
Maintenance and Service Guide
Index–5