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5040 User Guide Flatbed Printer R PAPE USER OP 1 ST T USER /EJEC P SETU 2 TRADEMARK ACKNOWLEDGEMENTS • Centronics is a trademark of Centronics Data Computer Corporation. • PCL and PCL6 are trademarks of Hewlett-Packard Company. • IBM and IBM PC are trademarks of International Business Machines Corporation. • Apple, AppleTalk, TrueType, Laser Writer and Macintosh are trade-marks of Apple Computer, Inc. • Microsoft, Windows, Windows 9x, Windows ME, Windows 2000, Windows NT, Windows XP and MS-DOS are registered trademarks of Microsoft Corporation. • PostScript is a trademark of Adobe Systems Inc. • All other brand or product names are trademarks of their respective companies or organizations. User guide Table of contents Table of contents 1 2 3 Introduction Printer features Interfaces Emulations 1 1 1 Symbols used 1 About this manual 2 Printer at a glance 3 View from the front 3 View with cover opened 3 View from the rear 4 Installation 5 Unpacking the printer 5 Placing your printer 6 Checking the printer voltage 8 Connecting the printer 8 Switching on the printer 4 1 Printer drivers and firmware 10 11 Printer drivers Installing a printer driver in Windows 95/98 Installing a printer driver in Windows 2000/XP Other operating systems Changing printer settings Form settings (Windows 2000/XP) 11 11 12 13 13 14 Loading firmware Interface Serial interface Parallel interface USB interface (Windows2000/XP) Downloading firmware to the printer 15 15 15 15 16 16 I Table of contents User guide 5 6 7 8 II Control panel 17 Display, indicators and keys 18 Status indicators Status indicator variations Ready indicator (STOP LED) Paper indicator (PAPER LED) User 1 and User 2 indicators 19 19 20 21 22 Key functions during operation STOP/EJECT key USER 1 and USER 2 key 23 23 24 Key functions when powering on STOP/EJECT key USER 2 key USER 1 key 25 25 25 26 Key functions in menu mode USER 1 key USER 2 key STOP/EJECT key 27 27 27 27 Print media 29 Inserting a document 29 Inserting a passbook 30 Removing media 32 Changing the ribbon cassette 33 Removing the ribbon cassette 33 Inserting the ribbon cassette 35 Replacing the print head 39 Removing the print head 39 Inserting new print head 42 User guide Table of contents 9 Menu 45 Programming using the control panel 45 Calling up the menu 46 Menu configurations (User 1/User 2) 46 Menu handling Key functions USER 1 key USER 2 key STOP/EJECT key Setting parameters (principle) Terminating menu mode Selecting the LC display language 47 47 47 47 48 49 50 51 Printing out the status page Power on + USER 2 key Print out status page in menu mode Status page (example) 53 53 54 56 Menu parameters 57 Test function Hex Dump Activating Hex Dump Exiting the test mode Test printout Hex Dump (Example) 63 63 63 64 64 10 Troubleshooting 65 General print problems The display remains dark The display is lit, but the printer does not print Problems with paper feed 66 66 66 67 Problems with the print quality Print is faulty Print is too pale Smudged print Dots within characters are missing Prints undefined characters 68 68 68 68 68 68 III Table of contents User guide Error messages and warnings Unrecoverable errors Recoverable errors Print Head Hot Error Ribbon Cassette Error Paper Length Error Framing Error (Serial I/F) Parity Error (Serial I/F) Overrun Error (Serial I/F) Cover Open Error Cover Open Error Warnings Data in Buffer Remove Paper 69 70 71 71 71 71 72 72 72 72 72 73 73 73 Clearing paper jams 74 11 Care and maintenance 77 A B IV Cleaning the housing 77 Cleaning the interior 77 Cleaning the MSR-H magnetic stripe 78 Transport of the printer Preparations for transport Shipping the printer 80 80 80 Specifications 81 Printer specifications 81 Paper specifications 85 Interface specifications 87 Character sets 89 OCR-A character set 90 Epson character sets Italic Graphic1 Graphic2 91 91 91 92 User guide Table of contents C IBM code pages Code page 437 Code page 850 Code page 860 Code page 863 Code page 865 Code page 851 Code page 852 Code page 853 Code page 855 Code page 857 Code page 866 Code page 869 Code page USSR Gost Code page 864 Code page 437G Code page 920 (equivalent to ISO 8859-9) Code page 858 Code page 923 (equivalent to ISO 8859-15) 93 93 93 94 94 95 95 96 96 97 97 98 98 99 99 100 100 101 101 ISO code pages ISO 8859-2 ISO 8859-5 ISO 8859-7 ISO 8859-8 102 102 102 103 103 Available code pages and fonts 104 Emulations 107 Escape sequences What are escape sequences? Control codes How are escape sequences used? 107 108 108 108 List of available control codes PR2 mode PR50 mode PR2845 mode IBM mode Epson mode 109 109 113 116 119 122 V Table of contents User guide D E VI Interfaces Interface settings for User 1 and User 2 127 127 Parallel interface Connector assignment Nibble Mode ECP mode 128 128 128 129 Serial interface RS232C Connector assignment Serial attachment characteristics Data rates Supported protocols Data Transfer Parity Handshake Ready/Busy (Hardware Handshake) XON/XOFF (Software Handshake) Configuring the serial interface of the PC DOS mode/Command line Windows 95/98 Windows 2000/XP 130 130 131 131 131 131 131 132 132 132 133 133 133 133 USB interface 134 Consumables and accessories 135 Consumables 135 Accessories 135 User guide Introduction Introduction Printer features This printer is a document printer for printing manually inserted documents as well as passbooks (vertical and horizontal fold passbooks). Manual insertion of the documents is supported by an automatic document alignment function. The printer has a high processing speed and compact design. The 24-needle print head guarantees excellent print quality. Different factory installed models can be delivered: MSR (magnetic stripe read/writer), scanner and second serial interface. Interfaces The basic printer model is provided with three interfaces: serial (RS-232C), parallel (IEEE1284) and USB 2.0 (Full speed). A special printer version has a second serial (RS-232C) interface. Emulations As standard, the printer is delivered with three emulations: EPSON ESC/P, IBM 4722 + PP XL24e, Olivetti PR2e, PR50 and PR2845. Symbols used Important information is highlighted in this manual by two symbols. STOP CAUTION highlights information which must be observed in order to prevent injuries to the user and damage to the printer. NOTE highlights general or additional information about a specific topic. 1 Introduction About this manual User guide This user guide contains a detailed description of the printer, its characteristic features and additional information. ` Chapter 1 Printer at a glance lists all the parts of the printer. ` Chapter 2 Installation contains start-up instructions and points to note. ` Chapter 3 Printer drivers and firmware provides instructions for in- stalling the printer driver. ` Chapter 4 Control panel explains how to control printer operations. ` Chapter 5 Print media tells you how to load, transport and eject media. ` Chapter 6 Changing the ribbon cassette explains how to remove and install a ribbon cassette. ` Chapter 7 Replacing the print head explains how to remove and install a print head. ` Chapter 8 Menu contains all the information necessary for control- ling the printer via the control panel. ` Chapter 9 Troubleshooting provides instructions for rectifying faults which do not require the intervention of qualified personnel. ` Chapter 10 Care and maintenance provides information on the up- keep of the printer and contains important information in case the printer has to be transported. ` Appendix A Specifications informs you about the technical specifi- cations of your printer and the paper which should be used. ` Appendix B Character sets lists the available character sets. ` Appendix C Emulations deals with programming via the interface. ` Appendix D Interfaces explains the interfaces. ` Appendix E Consumables and accessories contains information about consumables and accessories which can be purchased for your printer. 2 User guide 1 Printer at a glance Printer at a glance View from the front Cover Power switch (On/Off) Control panel Paper tray View with cover opened Ribbon cassette Release lever Print head 3 Printer at a glance User guide View from the rear Power inlet 1st Serial interface Parallel interface 4 USB interface 2nd Serial interface (special version) User guide 2 Installation Installation Unpacking the printer Place your packaged printer on a solid base. Make sure that the “Up” symbols is pointing up. Open the packaging, lift the printer out of the cardboard box and remove the remaining packaging material. Check the printer for any visible transport damage and missing items. The following items should be enclosed: ` The Quick start guide (QSG) ` This CD-ROM (at the back of the Quick start guide) ` The power cable ` The ribbon cartridge If you find any transport damage or if any accessories are missing, please contact your dealer. 5 Installation User guide Placing your printer Place the printer on a solid, flat, surface, ensuring that the printer is positioned in such a way that it can not topple, and that there is easy access to the control panel and paper input tray. Also ensure there is sufficient space for the printed output. min. 1 cm min. 1 cm min. 2 cm min. 10 cm Location Left and right side of the printer 1 cm Top of the printer 2 cm Rear of the printer STOP 6 Minimum space to ensure sufficient ventilation 10 cm to print on a DIN A4 sheet 12 cm The power supply cable may be damaged if the paper edges constantly chafe the insulating sheath. The user must always ensure that there is sufficient distance between the power supply cable and the paper. User guide Installation When selecting the printer location, observe the following additional instructions: STOP Never place the printer in the vicinity of inflammable gas or explosive substances. ` Protect the printer from shock, impact and vibration. ` Be sure to connect the printer to a socket with the correct mains voltage. ` Do not expose the printer to direct sunlight. If you cannot avoid placing the printer near a window, protect it from the sunlight with a curtain. ` When connecting the computer with the printer, make sure not to exceed the permitted cable length (see Interface specifications, page 87). ` Ensure sufficient distance between the printer and any heating radiators. ` Avoid exposing the printer to extreme temperature or air humidity fluctuations. Take care to avoid the influence of dust. ` Always disconnect the system from the mains before opening the device to perform maintenance work or remedy errors. 7 Installation User guide Checking the printer voltage Make sure that the device has been set to the correct voltage (e.g. 230 V in Europe, 120 V in the USA). To do this, check the type plate at the back of the printer. Contact your dealer if the setting is incorrect. STOP Never switch on the printer if the voltage setting is incorrect, since this may result in severe damage to the printer. Type plate Connecting the printer Connect the power cable to the power inlet of the printer. Connect the power cable plug to a mains socket. 8 User guide Installation Make sure that the printer and the computer are switched off and connect the data cable between the printer and the computer. This example shows a 36-pin centronics parallel cable. 9 Installation User guide Switching on the printer Before switching the printer on, make sure that it is connected correctly and that you have followed all the safety and installation instructions (see section Placing your printer, page 6). Press the power switch which is located at the front bottom right of the printer to switch on the printer. The printer initializes. ONLINE NO PAPER PAPER SETUP 10 USER1 STOP USER2 /EJECT When initialization is completed, the Ready indicator and the USER 1 indicator light up. The message ONLINE NO PAPER appears on the LCD. The printer is in the online status and ready to accept data from the system. You can now insert a document or passbook. User guide 3 Printer drivers and firmware Printer drivers and firmware Printer drivers You must install a printer driver so that the printer can process the data from your application programs. An original driver offers the best conditions for optimal printing results. All available Windows printer drivers can be found on the CDROM en-closed with the printer, and also from our Internet site, from which you can download updated versions as required. The use of any Windows printer driver from the CD-ROM requires that the printer is set to Epson emulation (see Menu parameters, page 57 and chapter Emulations, page 107). Installing a printer driver in Windows 95/98 To install the printer driver, proceed as follows. 1. Insert the supplied online CD-ROM in the CD-ROM drive. 2. Click on the Start button in the Windows taskbar. 3. Move the mouse to Settings and click on Printer to open the printer folder. 4. Click on New Printer. 5. Click on Next In the Printer Installation Wizard. 6. Specify whether you want to operate the printer as a Local Printer or Network Printer by clicking on the relevant option, then press Next. For instructions on installing the printer as a network printer, please consult the documentation supplied with your network operating system and/or printer server, or contact the network administrator. 7. Click on Disk, then on Browse. 8. Select the CD-ROM drive and open the directory n:\english\drivers\<printer model>\win9x (“n“ stands for the letter of your PC drive). 9. Open the folder of your printer’s operating system, select the file oemsetup.inf and click on OK. 10. Select the printer type. Click on OK, then on Next. 11 Printer drivers and firmware User guide 11. Select the port to which your printer is connected, then click on Next. 12. If required, edit the name of the default printer and specify whether you wish to use the printer as a default printer by clicking on the relevant option. Then click on Next. 13. Specify whether you wish to print a test page by selecting the relevant option and click on Finish. The printer driver will now be installed. Installing a printer driver in Windows 2000/XP The online CD-ROM contains printer drivers for the most common Windows applications. To install the printer driver, proceed as follows. 1. Insert the supplied online CD-ROM in the CD-ROM drive. 2. Click on the Start button in the Windows taskbar. 3. Click on Printers and Faxes to open the printer folder. 4. Click on File and Add Printer in the menu bar. 5. Click on Next In the Printer Installation Wizard. 6. Specify whether you want to operate the printer as a Local Printer or Network Printer by clicking on the relevant option, then press Next. For instructions on installing the printer as a network printer, please consult the documentation supplied with your network operating system and/or printer server, or contact the network administrator. To install a network printer, you will need Administrator rights. If you are using the printer locally, you can continue installing the driver in one of two possible ways: ` Manual installation of printer driver: in this case, continue with Step 7. ` Automatic installation of printer driver via Plug & Play function: in this case, continue with Step 12 once the printer installation wizard has determined the printer, port and printer name. 12 7. Select the port to which your printer is connected, then click on Next. 8. Click on Data Carrier, then click on Browse. 9. Select the CD-ROM drive and open the directory n:\english\drivers\<printer model>\win2000 (“n“ stands for the letter of your PC drive). User guide Printer drivers and firmware 10. Open the folder of your printer’s operating system, select the file OEMPRINT.inf and click on OK. 11. Select the printer type. Click on OK, then on Next. 12. If required, edit the name of the default printer and specify whether you wish to use the printer as a default printer by clicking on the relevant option. Then click on Next. 13. If you are using the printer as a network printer, you have the option of sharing it with other network users. In this case you must enter an access name which will be displayed to the other network users. Then click on Next. 14. Specify whether you wish to print out a test page by selecting the relevant option and click on Finish. The printer driver will now be installed. Other operating systems The printer can also be used with other operating systems such as Linux or Unix. In this case, set the printer to the EPSON or IBM Proprinter emulation for which default drivers are available in most operating systems. Changing printer settings You can make permanent changes to the printer settings using the control panel of the printer (see chapter Menu, page 45). Various printer settings can also be entered in the operating system of your PC, however. 1. Click on the Start button in the Windows taskbar. 2. Windows 95/98: move the mouse to Settings and click on Printers to open the printer folder. Windows 2000/XP: click on Printers and Faxes to open the printer folder. 3. Move the mouse pointer to the appropriate printer symbol, press the right mouse key and click on Properties. Details of the settings available in this window can be found in the Windows documentation or help pages. Settings entered in the printer driver via Windows have priority over settings entered via the printer menu. 13 Printer drivers and firmware Form settings (Windows 2000/XP) User guide In contrast to Windows versions 95/98, in which forms are defined in the printer driver itself, Windows versions 2000/XP have a central facility for managing form properties and assign one paper feed only. If you want to set up a form not included in the Windows default settings, proceed as follows. You will need Administrator rights to define new forms. 1. Click on the Start button in the Windows taskbar. 2. Click on Printers and Faxes to open the printer folder. 3. In the menu bar, click on File and Server Properties. 4. In the window Printer Server Properties, click on Form if necessary. 5. Either select an existing form from the Forms list or activate the option New Form. 6. Enter a form name and the desired values. 7. Click on Save to save the new form. You can now assign this form to the paper feeds of your printer (see Changing printer settings, page 13). The form cannot be assigned if its dimensions exceed the permissible paper sizes of the specified paper feed. 14 User guide Loading firmware Printer drivers and firmware The most current version of the firmware can be downloaded from our Internet site. There you will find also additional informations regarding the firmware and printer upgrades. Make sure that the download consists of the following files: ` Standard Model PB Flash VX.XX.exe: the memory writer (flash) ` BL_XXXX.IPL: Bootblock of the printer ` FWXXXX.mfw: Main firmware of the printer ` PBCGXXXX.BIN: Character generator (EU/US) You can select the standard character generator (CG) or four optional character generators. Every optional CG provides the standard fonts and one additional font: Standard CG Optional CG 1 Optional CG 2 Optional CG 3 Optional CG 4 Draft Draft Draft Draft Draft Draft Banking Draft Banking Draft Banking Draft Banking Draft Banking Interface Roman Roman Roman Roman Roman Courier Courier Courier Courier Courier Sans Serif Sans Serif Sans Serif Sans Serif Sans Serif Gothic Gothic Gothic Gothic Gothic OCR-A OCR-A OCR-A OCR-A OCR-A OCR-B OCR-B OCR-B OCR-B OCR-B – Prestige Elite Script Orator Bold You can use the serial, the parallel or the USB interface to download the firmware to the printer. Make sure that the selected interface is not connected to another printer. Serial interface Make sure that the serial interface is selected in the printers menu for User 1 and that the settings for Baudrate and Protocol on printer and PC are identical. Parallel interface Make sure that the parallel interface is selected in the printers menu for User 1, that in the PCs BIOS the parallel port is set to ECP and that the parallel cable meets the IEEE1284 standard. 15 Printer drivers and firmware User guide USB interface (Windows2000/XP) Make sure that the USB interface is selected in the printers menu for User 1, that a printer driver has been installed and the printer is defined as default printer. Downloading firmware to the printer To load new firmware to the printer, proceed as follows. As mentioned before it is important that no other device (printer) is set to the interface you want to use for the download. Click therefore Start > Control Panel > Printers and Faxes and check that no printer is set to the port you want to use. E.g. if you want to use the serial interface RS232 no printer may have connected to the COM1 port. 1. Browse to the folder where the firmware files are stored. 2. Double-click the Standard Model PB Flash VX.XX.exe file. 3. On the Memory Writer screen select the interface (in our example serial port). 4. Make sure that the settings for port, baudrate, parity bit and stop bit are correct. 5. Select IPL FIRMWARE from Download Type. 6. Click Browse and select the BL_XXXX.IPL file. 7. Click FLASH NOW; the download process starts. When the download process is finished, the printer performs an initialization 8. Repeat step 5 to 7 for the FWXXX.mfw file and the PBCGXXXX.BIN file. 16 User guide 4 Control panel Control panel The control panel allows the user to set some functions in the printer and set up the basic printer parameters on installation. The control panel is located on the front right side of your printer and consists of a twoline LC display with 2 x 16 digits, three keys for controlling the printer functions and four LED indicators displaying the status of the printer. The functions of the keys depend on the printer’s current mode (status). There are three basic modes. ` The Online mode is the printer’s normal operating mode. Data from your computer can be received and printed. ` In the Offline (STOP) mode the link between printer and computer is interrupted, i.e. no data can be received and printed. ` In the Menu mode printer settings (line spacing, size of the inter- face buffer etc.) can be changed and saved permanently. 17 Control panel User guide Display, indicators and keys 1 ONLINE NO PAPER 2 3 4 5 PAPER SETUP USER1 STOP USER2 /EJECT 8 7 6 LCD display: Displays the internal printer status, operating instructions and error messages. 2 Paper LED: Indicates whether paper is loaded; on = paper is inserted, off = no paper inserted; blinking = indicates that data has been sent to the printer. 1 3 4 5 6 7 8 User 1 LED: Blinks if the printer is receiving data via the first interface, lights if a job is printed (see below). Ready LED: Indicates Offline or Online status; on = online, off = offline; blinking = indicates that an error has occured, the cause of the error is indicated in the display. User 2 LED: Blinks if the printer is receiving data via the second interface, lights if a job is printed (see below). USER 2 key: Activated by application only; the functionality of the key depends on the emulation and the application used (see also User 2 LED). STOP/EJECT key: Sets the printer to Online/Offline mode (see also Ready LED); ejects inserted paper (see also Paper LED). USER 1 key: Activated by application only; the functionality of the key depends on the emulation and the application used (see also User 1 LED). Please be aware that some emulations and applications may use the LEDs and keys in an entirely different way defined by the emulation and/or host software and outside the definitions contained in this document. 18 User guide Control panel Status indicators Status indicator variations This section defines the status of the control panel. The LED lights will be on, off or blinking coupled with messages from the LCD. In this way the printer reports its current status. Ready Paper User 1 User 2 LCD Indicated Printer Status off off — — STOP Offline, no paper loaded NO PAPER off off on — LOAD PAPER Offline, printer waiting for paper as it has received data from the host (if data + Print Start command are transferred from Host)* off off — on LOAD PAPER Offline, printer waiting for paper as it has received data from the host (If data + Print Start command are transferred from Host)* on off on — LOAD PAPER Online, paper required (If data + Print Start command are transferred from Host)* on off — on LOAD PAPER Online, paper required (If data + Print Start command are transferred from Host)* on on — — ONLINE PAPER Online, paper is loaded on off — — ONLINE Online, no paper is loaded NO PAPER blink blink — — xxxxx xxxxx — — on off Printer is under User 1 control — — off on Printer is under User 2 control Error. The cause of the error is displayed on the LCD * applies to EPSON/IBM emulation only 19 Control panel User guide Ready indicator (STOP LED) PAPER Ready indicator (STOP LED) not lit: ` The printer is in the stop status (Offline) and will not receive data from the system. USER1 STOP USER2 /EJECT SETUP PAPER Ready indicator (STOP LED) lit: ` The printer is switched on in the online status. It is ready to receive data from the system. USER1 STOP USER2 /EJECT SETUP PAPER USER1 STOP USER2 /EJECT SETUP 20 Ready (STOP LED) and Paper indicators (PAPER LED) blink: ` The printer is not ready. A device error has occurred. Any data transferred from the system is deleted. The cause of the error is indicated on the LCD. User guide Control panel Paper indicator (PAPER LED) PAPER Paper indicator (PAPER LED) does not light: ` No paper is inserted in the printer. USER1 STOP USER2 /EJECT SETUP PAPER Paper indicator (PAPER LED) lights: ` Paper is inserted in the printer. USER1 STOP USER2 /EJECT SETUP PAPER USER1 STOP USER2 /EJECT SETUP PAPER USER1 STOP USER2 /EJECT SETUP Paper indicator (PAPER LED) blinks: ` Paper required: The system has transferred data to the printer but there is no document or passbook inserted into the document support. Ready (STOP LED) and Paper (EJECT LED) indicators blink: ` The printer is not ready. A device error has occurred. Any data transferred from the system is deleted. The cause of the error is indicated on the LCD. If paper is loaded, it will be ejected. 21 Control panel User 1 and User 2 indicators User guide The USER 1 and USER 2 LEDs are normally under the control of the application. They are available to indicate to the user that the appropriate interface is active. Normally in Olivetti, IBM or Epson (Auto)emulations, with dual host connections they will indicate that a job is available for the interface associated with the USER. In Epson Emulation (Manual mode) they are lit under the control of the printer to indicate the availability of a job for process: the job can be released by inserting paper and pressing the associated key. However please be aware that some applications may uses the LEDs and keys in an entirely different way defined by the host software and outside the definitions contained in this document. PAPER The User 1 or User 2 indicator blinks: ` User 1 (interface 1) or User 2 (interface 2) receives data. USER1 STOP USER2 /EJECT SETUP PAPER USER1 STOP USER2 /EJECT SETUP 22 The User 1 or User 2 indicator lights: ` User 1 (interface 1) or User 2 (interface 2) processes data. User guide Control panel Key functions during operation STOP/EJECT key ONLINE NO PAPER PAPER SETUP STOP NO PAPER PAPER SETUP ONLINE PAPER USER1 STOP USER2 /EJECT PAPER SETUP XXXXX XXXXX USER1 STOP USER2 /EJECT PAPER SETUP DATA NO PAPER USER1 STOP USER2 /EJECT USER1 STOP USER2 /EJECT PAPER SETUP USER1 STOP USER2 /EJECT With the Ready indicator lit, the printer is ready to recieve data from the host. You can switch the printer from online to offline by pressing the STOP/EJECT key. When the Ready indicator is not lit, the printer is Offline and will not receive data. Press the STOP/EJECT key to switch the printer Online. Alternatively if paper is still in the printer when in the Off-lLine condition, the paper will be ejected. If paper is loaded when the printer is online (Ready and Paper indicator lit), by pressing the STOP/EJECT key, the document will be ejected, the LCD displays REMOVE PAPER. The printer remains online. When the printer is online and the Paper indicator is off and there is data in the printer buffer, the LCD displays DATA/NO PAPER. You can switch the printer from online to offline by pressing the STOP/EJECT key. When the Ready and Paper indicators blink, an error has occured. Annotate the displayed message in the LCD display. By pressing the STOP/EJECT key, paper will be ejected if loaded. If the error message doesn’t disappear after pressing STOP/EJECT key, power the printer off and on again. If the error consists, contact your customer support. 23 Control panel User guide USER 1 and USER 2 key ONLINE PAPER PAPER SETUP USER1 STOP USER2 /EJECT The USER 1 and USER 2 keys are by default inactive. They must be activated via an application. The functionality of the keys then depend on the selected emulation and the sequences sent to the printer. For more information on emulations and sequences please refer to the programmer’s application manual. 24 User guide Control panel Key functions when powering on STOP/EJECT key PAPER SETUP USER1 STOP USER2 /EJECT Powering on the printer whilst holding the STOP/EJECT key will activate “Hex Dump” mode. Keep the STOP pressed until the message Hex Dump NO PAPER appears on the LCD display. Refer to the section Hex Dump, page 63, for a description of how to activate/deactivate and perform the test printout. USER 2 key PAPER SETUP USER1 STOP USER2 /EJECT Powering on the printer whilst holding the USER2 key, and subsequently loading paper on instructions from the LCD panel will allow you to make a status print. This is a print of all the parameter settings. Keep the USER2 key pressed until the message Print StatusPage Load Paper appears on the LCD display. Refer to the section Printing out the status page, page 53, for further details on the status page. 25 Control panel User guide USER 1 key PAPER SETUP 26 USER1 STOP USER2 /EJECT Powering on the printer whilst holding the USER1 key will allow you to enter menu mode. Keep the USER key pressed until the message MENU USER appears on the LCD display. Refer to the section Menu parameters, page 57, for further details on the menu mode. User guide Control panel Key functions in menu mode In menu mode the control panel keys have the following functions USER 1 key PAPER MENU USER SETUP USER1 STOP USER2 /EJECT The USER1 key is used to go to the next parameter group or next parameter on the same menu level (symbolized by an arrow pointing upwards). It is also used to change parameter settings. For further details refer to the section Menu handling, page 47. USER 2 key PAPER MENU USER SETUP USER1 STOP USER2 /EJECT Default Set User1 It is also used to change parameter settings. For further details refer to the section Menu handling, page 47. In menu mode the STOP/EJECT key has the following functions: STOP/EJECT key MENU USER The USER2 key is used to go to the next parameter group or next parameter on the same menu level (symbolized by an arrow pointing downwards). PAPER USER1 STOP USER2 /EJECT SETUP PAPER The STOP/EJECT key is used to select the next menu level (e.g. MENU USER > Default Set User 1), to open a parameter item for changing and to confirm changed parameter items. For further details refer to the section Menu handling, page 47. * USER1 STOP USER2 /EJECT SETUP 27 User guide 5 Print media Print media Inserting a document Before inserting a document make sure that the printer is switched on and the the message ONLINE NO PAPER is displayed in the LCD (see Switching on the printer, page 10). Insert the document in such a way that the right paper edge is positioned inside the area between the left side of the symbol and the right edge of the document support, so that the document alignment can grasp it securely. This is especially important for documents that are narrower than a A4 sheet. Then push the document towards the stop into the document chute. When the document is drawn in, the message ONLINE PAPER appears in the LCD. When printing is completed, the document is transported out of the printer and released for removal. The message ONLINE NO PAPER appears on the LCD again. Place right edge of document inside this area 29 Print media Inserting a passbook User guide Before processing a new vertical-fold or horizontal-fold passbook, you should eliminate the stiffness of the fold by proceeding as follows. Open the passbook on the page that you want to print. Bend the fold backwards extremely hard. Stroke along the fold of the passbook with both thumbs and index fingers and slightly bend the passbook outwards. To print a new passbook, repeat this procedure several times. STOP 30 If the passbook has a magnetic stripe, take care not to crease or damage it in any way. User guide Print media The bulge of the opened passbook should be as flat as possible to ensure trouble-free transportation into the paper. Place the passbook on the right-hand side of the document support with the page to be printed facing up. The passbook must be entered into the opening of the chute. Once in the chute the printer mechanism will take the book. At this point you may release the book, as the printer will align it against it's right stop position and load it into the printer. If the automatic document alignment cannot properly grasp stiff or bent passbooks, you should place the passbook manually at the edge of the right side of the document support and insert it. ONLINE PAPER PAPER USER1 STOP USER2 /EJECT SETUP When the passbook is inserted, the message ONLINE PAPER is displayed on the LCD. STOP Do not use passbooks that are outside of the specifications listed in the section Paper specifications, page 85. The passbooks and the print head may be damaged. 31 Print media User guide After the passbook is printed, it should be automatically ejected from the printer and released for removal. If the passbook has not successfully ejected from the printer, press the STOP key to to take the printer to STOP (Offline) mode: press the STOP key again to eject the passbook. ONLINE NO PAPER The message ONLINE NO PAPER appears on the LCD again. PAPER SETUP USER1 STOP USER2 /EJECT Removing media Paper can be ejected from STOP/Offline mode by pressing the STOP/EJECT key. If the printer is Online, you must first first press the STOP/EJECT key to take the printer to STOP/Off line mode. Then press STOP/ EJECT key again. The LCD displays the message: REMOVE PAPER You can now remove the media from the paper tray. PAPER SETUP USER1 STOP USER2 /EJECT If a paper jam occurs please refer to the section Clearing paper jams, page 74. 32 User guide 6 Changing the ribbon cassette Changing the ribbon cassette Make sure that the printer is switched off before replacing the ribbon cassette. STOP The print head may be hot if the printer has been printing for a long time. Wait until it cools to a temperature safe for handling. Removing the ribbon cassette Open the top cover by grasping it at the right and left-hand sides and swing upward until it clicks into position. Press the green release lever in the printing mechanism. This will swing the printing mechanism backwards. 33 Changing the ribbon cassette User guide Remove the colored ribbon guide from the print head by pulling it downwards. Raise the front end of the ribbon cassette on both sides. Take the ribbon cassette out of the printer. Ensure proper disposal of used ribbon cassettes in accordance with the applicable national laws and regulations. 34 User guide Inserting the ribbon cassette Changing the ribbon cassette Take the new ribbon cassette from the packaging and remove the transportation lock which fixes the ribbon guide to the cassette. First insert the new ribbon cassette by hooking it into the rear slots of its mountings. Push the front of the cassette into its mounting so that it clicks into position. Please do not press the center of the ribbon cassette as this will deform the ribbon cassette and will cause operation problems. 35 Changing the ribbon cassette User guide Pull the ribbon guide under the print head. Tighten the ribbon by turning the tension gear in the direction of the arrow (see image below). Press the ribbon guide onto the print head from underneath until you hear it click into place. Check if the ribbon is transported correctly by turning the tension gear in the direction of the arrow. 36 User guide Changing the ribbon cassette Close the main frame by pressing the colored section in the middle of the frame as shown and ensure both left and right hand sides of the frames are fully latched. Close the cover. The printer is now ready to operate and to be switched on again. We recommend to check the printer's operation after replacing the ribbon cassette by performing a printout of the parameter settings (see section Printing out the status page, page 53). 37 User guide 7 Replacing the print head Replacing the print head As the print head has a very long life, under normal circumstances it rarely needs replacing. STOP Always take care not to print over the edge or on a fold or perforation, as this can damage the needles of the print head. Damage of the needles will lead to a bad print image. Should the print head be defective, you can replace it. Proceed as described below. Be sure to switch the printer off before you replace the print head. Removing the print head Open the top cover by grasping it at the right and left-hand side and swing it upward until it clicks into position. 39 Replacing the print head User guide Press the green release lever for the printing mechanism. This swings the printing mechanism backwards. STOP If the printer has been printing for a long time, the print head can be hot. Wait until it has cooled to a temperature suitable for handling. Move the print head to center of the carriage to allow enough room to remove the ribbon guide from the print head. Remove the colored ribbon guide from the print head by pulling it downwards. 40 User guide Replacing the print head Remove the two outside located screws A from the print head. Disconnect the two flexible cables B from the print head. B A Now remove the print head from its mounting by easing it forward. Ensure proper disposal of the print head in accordance with the applicable national laws and regulations. 41 Replacing the print head User guide Inserting new print head Ease the new print head down into the mounting. Set the print head onto the center of area A. A Fasten the two screws A. Connect the flexible cables B to each connector. Make sure to push them fully into the connectors; do not kink the cables. B A 42 User guide Replacing the print head Pull the ribbon guide under the print head. Tighten the ribbon by turning the tension gear in the direction of the arrow (see image below). Press the ribbon guide onto the print head from underneath until you hear it click into place. Ensure that the ribbon material is moving correctly by turning the tension gear in the direction of the arrow. 43 Replacing the print head User guide Close the main frame by pressing the colored section in the middle of the frame as shown and ensure both left and right hand sides of the frames are fully latched. Close the cover. The printer is now ready for operation and can be switched on again. We recommend to check the printer's operation after replacing the print head by performing a printout of the parameter settings (see section Printing out the status page, page 53). 44 User guide 8 Menu Menu Programming using the control panel As well as being able to control your printer via your applications software you use, you can also program the printer directly. There are two programming options you can use: ` Programming via the control panel. ` Programming via the interface using Escape sequences or control codes. Settings made by escape sequences have priority over settings made in menu mode; therefore they will override these. Informations on Escape sequences can be found in Appendix C, Emulations, page 107. Programming via the interface gives you far greater freedom for designing your printed pages, however, it is also a more sophisticated method and requires some experience with programming languages and printer control systems. All programming via the interface is lost after you turn off the printer, whereas the programming using the control panel, is saved and stored even after you turn off the printer. 45 Menu User guide Calling up the menu You can access the menu in the following way: Ensure the printer is powered off. Power on the printer whilst holding the USER1 key. PAPER SETUP USER1 STOP USER2 /EJECT The printer initialises and the LCD displays the message: PAPER MENU USER SETUP Menu configurations (User 1/User 2) USER1 STOP USER2 /EJECT Every printer is shipped with factory default settings. Basic settings such as emulation, character pitch, form length etc., which many applications make use of, are set. At the end of this chapter you will find a menu printout (status page) (Status page (example), page 56) which shows the printer’s default settings. Your printer allows you to set and use two independent menu configurations (User 1 and User 2). If one of your applications for example requires an IBM printer while another program demands an EPSON printer, you can set an IBM emulation configuration with the desired settings, and set the second configuration as an EPSON emulation. 46 User guide Menu Menu handling Key functions You can navigate in the current menu using the three keys of the control panel. USER 1 key In menu mode the USER 1 key has the following functions: MENU USER Press the USER 1 key to return to the previous parameter group or parameter on the same menu level. PAPER USER1 STOP USER2 /EJECT SETUP The USER 1 key is also used for changing parameter settings (see also STOP/EJECT key, page 48). If this key is pressed when the first parameter group or parameter of the respective menu level is active, the following message appears on the LCD display: Return to Prev. Layer USER1 STOP USER2 /EJECT SETUP By pressing the STOP/EJECT key you will return to the previous menu layer (see also STOP/EJECT key, page 48). In menu mode the USER 2 key has the following functions: USER 2 key MENU USER Pressing the USER 1 key again will open the last parameter group or parameter of the same menu level. PAPER PAPER SETUP USER1 STOP USER2 /EJECT Press the USER 2 key to select the next parameter group or parameter on the same menu level. The USER 2 key is also used to change parameter settings (see also STOP/EJECT key, page 48). If this key is pressed when the last parameter group or parameter of the respective menu level is active, the following message appears on the LCD display: 47 Menu User guide Return to Prev. Layer SETUP USER1 STOP USER2 /EJECT Default Set User1 PAPER PAPER * USER1 STOP USER2 /EJECT PAPER SETUP 48 If pressed in a main menu level the next menu level is selected (e.g. MENU USER > Default Set User 1). USER1 STOP USER2 /EJECT SETUP SETUP Default Set User2 Accepted By pressing the STOP/EJECT key you will return to the previous menu layer (see also STOP/EJECT key, page 48). In menu mode the STOP/EJECT key has the following functions: STOP/EJECT key MENU USER Pressing the USER 2 key again will open the first parameter group or parameter of the same menu level. PAPER USER1 STOP USER2 /EJECT If pressed when a changeable parameter item is on the display, an asterisk appears on the display; you can now change this item now by pressing the USER 1 or the USER 2 key. If pressed after you have changed a parameter item the new value is confirmed. The LCD displays the message Accepted after the parameter item is changed. User guide Menu Setting parameters (principle) Before you begin setting the parameters, you should check which parameters your system requires. Furthermore it is recommended to print out the status page which contains the actual valid parameter values (see Printing out the status page, page 53). The initial values, which are activated after switching on or after error correction, are determined using the adjustable printer parameters. In many cases these parameters are overwritten by means of a system application. Changed parameter settings are stored when the settings menu is exited and retain their values when the printer is switched off. Make sure that the printer is in menu mode (see section Calling up the menu, page 46). PAPER SETUP USER1 STOP USER2 /EJECT PAPER SETUP Press the USER 2 key to select a next parameter or press the USER 1 key to select a previous parameter. USER1 STOP USER2 /EJECT PAPER SETUP Press the STOP/EJECT key to enter to the Parameter select mode. The LCD displays the respective parameter and MENU. USER1 STOP USER2 /EJECT PAPER SETUP Press the USER 2 key to select next main menu or press the USER 1 key to select a previous main menu. Press the STOP/EJECT key to enter the MENU setting mode. USER1 STOP USER2 /EJECT 49 Menu User guide Press the USER 2 key to select a next parameter value or press the USER 1 key to select a previous parameter value. PAPER SETUP USER1 STOP USER2 /EJECT Press STOP/EJECT key to save a parameter value. In the second line of the LCD display the message Accepted appears. Press STOP/ EJECT key again to confirm the setting. PAPER SETUP USER1 STOP USER2 /EJECT Terminating menu mode Repeatedly press the USER 2 key or the USER 1 key until the LCD displays the message: PAPER USER1 STOP USER2 /EJECT SETUP Return to Prev. Layer USER1 STOP USER2 /EJECT SETUP Repeatedly press the USER 2 key or the USER 1 key until the LCD displays the message: PAPER SETUP MENU Exit USER1 STOP USER2 /EJECT PAPER SETUP 50 Press the STOP/EJECT key. PAPER USER1 STOP USER2 /EJECT Press the STOP/EJECT key. Menu mode is terminated and the printer initializes. User guide Menu This section describes how to make settings in the menu, using the selection of the national language as an example. Selecting the LC display language This example shows how to change from the English language to the German language. The same procedure applies to the other languages (French, Italian, Spanish and Turkish). Make sure that the printer is in menu mode (see section Calling up the menu, page 46). PAPER MENU USER SETUP Default Set User1 Press the USER 2 key several times, until in the LCD display appears: USER1 STOP USER2 /EJECT SETUP PAPER SETUP * Press the STOP/EJECT key. An asterisk appears in the display. USER1 STOP USER2 /EJECT PAPER SETUP Language German USER1 STOP USER2 /EJECT PAPER Language English Language English Press the STOP/EJECT key. Press the USER 2 key. USER1 STOP USER2 /EJECT PAPER Press the STOP/EJECT key. In the LCD display appears: SETUP USER1 STOP USER2 /EJECT 51 Menu User guide Sprache Deutsch akzept. PAPER USER1 STOP USER2 /EJECT SETUP Zuruck zur vorh. Ebene PAPER SETUP Zuruck zur vorh. Ebene PAPER To navigate to the previous menu level, press the USER 1 key repeatedly until the message Zurück zur vorh. Ebene (Return to Prev. Layer) appears in the LCD display. Press the STOP/EJECT key. Press the USER 1 key. USER1 STOP USER2 /EJECT PAPER SETUP 52 To change other parameter items in this menu level, use the USER 1 or USER 2 keys to navigate to the respective items. USER1 STOP USER2 /EJECT PAPER SETUP MENU Beenden The printer switch to german language immediately. The LCD displays: SETUP MENU BENUTZER USER1 STOP USER2 /EJECT Press the STOP/EJECT key to confirm the selection. USER1 STOP USER2 /EJECT Press the STOP/EJECT key. Menu mode is terminated and the printer initializes. User guide Menu Printing out the status page The printer has a function that allows you to printout the current parameter settings. There are two ways to print out the parameter settings. ` Power on + USER 2 key ` Selection of “Test Print Status Page” in menu mode Power on + USER 2 key Power the printer off. Press and hold the USER 2 key while switching on the printer. PAPER SETUP USER1 STOP USER2 /EJECT Print StatusPage Load Paper PAPER The LCD displays Print StatusPage Load Paper. Release the USER 2 key. USER1 STOP USER2 /EJECT SETUP Print StatusPage Printing... PAPER SETUP Print StatusPage Stop USER1 STOP USER2 /EJECT PAPER SETUP USER1 STOP USER2 /EJECT Insert the paper in the printer. The LCD displays Print StatusPage Printing... and the the status page is printed. The paper will eject once printing is complete. While printing, you can use the STOP/ EJECT key to cancel the printing. The LCD will display Print StatusPage Stop. Paper will be ejected and a reset will be performed. 53 Menu User guide Print StatusPage Completed PAPER SETUP USER1 STOP USER2 /EJECT When the test printout is aborted or completed, LCD will display Print StatusPage Completed. The Print setting mode will end automatically and a Power ON reset will be performed. Print out status page in menu mode Power the printer off. Press and hold the USER 1 key while switching on the printer. PAPER SETUP USER1 STOP USER2 /EJECT PAPER MENU USER SETUP MENU Print StatusPage Print StatusPage Load Paper Press the STOP/EJECT key. USER1 STOP USER2 /EJECT PAPER SETUP 54 USER1 STOP USER2 /EJECT PAPER SETUP Press the USER 1 key twice. The following message appears in the LCD display: USER1 STOP USER2 /EJECT Insert the paper in the printer. The LCD displays Print StatusPage Printing... and the status page is printed. User guide Menu Print StatusPage Printing... SETUP Print StatusPage Completed The paper will be ejected once printing is complete. PAPER USER1 STOP USER2 /EJECT When the test printout is aborted or completed, LCD will display Print StatusPage Completed. PAPER SETUP USER1 STOP USER2 /EJECT Press the STOP/EJECT key to return to menu mode. If you want to terminate Setup Mode after the printout of the status page, hold the STOP/EJECT key pressed for three seconds after Print StatusPage Completed is displayed. Setup mode will be ended and a reset will be performed. 55 Menu Status page (example) 56 User guide User guide Menu Menu parameters The following section introduces and explains all the possible menu settings. The default setting is marked by an asterisk (*) Parameter group Parameter Possible settings Description MENU COMMON Default Set Off All Menu 1 Menu 2 Copy Menu Menu1 to Menu2 * Menu2 to Menu1 Copies the settings of Menu 1 to Menu 2 and vice versa. Change Menu Menu1 Menu2 * Defines if the parameter settings of Menu 1 or of Menu 2 are changed. Language English German French Spanish Italian Turkish * Selects the display language. Share User Auto Manual1) * Selects the method to share this printer with multiple users. Auto: Printer handles print jobs for User 1 and User 2 automatically. Manual: After receiving a print job for User 1 or User 2 the respective USER 1 or USER 2 key must be pressed to start the printout. Time to Idle 1 sec 10 sec 30 sec 60 sec * Selects the time in seconds to return to idle state after completion of all jobs and ejecting paper in order to change to another user in case of Auto mode. * Sets all parameters to the default settings. Menu 1 sets all parameters of Menu 1 to the default settings. Menu 2 sets all parameters of Menu 2 to the default settings. NOTE: This parameter is only displayed if under Share User the setting Auto has been selected. MENU CHARACTER Character Pitch 10 CPI 12 CPI 15 CPI 17 CPI 20 CPI 24 CPI Proportional * Sets the characters per inch (character pitch). The higher the parameter the smaller the character spacing. If Proportional is selected, only the actually required space for the character width is used. 1) Only in Epson and IBM emulation 2) Only if MSR-H is installed 3) Only for printer model with second serial interface 57 Menu Parameter group MENU PAPER FORMAT User guide Parameter Possible settings Font Draft Draft Banking Courier Roman Sans Serif Gothic OCR-A OCR-B * This parameter selects the character style. The fonts available depend on the installed character generator. For more information on character generators, refer to Loading firmware, page 15 Code Page 437*, 850, 860, 863, 865, 851, 852, 853, 855, 857, 866, 869, USSR Gost, 864, 437G, 920 (8859-9), 858, 923 (8859-15), ISO 8859-2 East Europe, ISO 8859-5 Cyrillic, ISO 8859-7 Greece, ISO 8859-8 Hebrew, 1250 Windows Latin2, 1251 Windows Cyrillic, 1252 Windows Latin1, 1253 Windows Greek, 1254 Windows Latin5, 1255 Windows Hebrew, 1256 Windows Arabic, 1257 Windows Baltic Rim Selects the character set. Character sets can be used according to the selected emulation. The character sets are not necessarily available for all fonts; see also Available code pages and fonts, page 104. Line space 1/5 1/6 1/8 Sets the line density in lines per inch. 1/6 = 6 lines per inch Form length1) I I 90 Lines A4 58 * 6 Lines 68 Lines 1) Only in Epson and IBM emulation 2) Only if MSR-H is installed 3) Only for printer model with second serial interface Description * Sets the form length either via line formats or the standard format A4. Please note that the adjustment in lines depends on the selected line space (see above). For example 6 LPI at a selected line number of 90 lines results in a formlength of 15 inches (90 lines/[6lines/inch] = 15 inches). User guide Parameter group Menu Parameter Possible settings Description Top of form pos. 0/60 Sets the position of the first printing line. The factory setting for the first printing position is 10/60" (4,23 mm). This is equivalent to the second line from the top. I 10/60 I * 60/60 Bottom edge1) 0/60 30/60 * Sets the distance between last printing line and bottom edge. Line width 80 @ 10 cpi1) 90 @ 10 cpi 94 @ 10 cpi * Sets the line length; unit is number of characters at a character density of 10 cpi. If 80 is chosen in Olivetti emulation, 90 is used for the line length instead of 80. Left edge 10/90“ * Sets the left margin; unit is n/90 inch. I 90/90“ MENU CONTROL Reference edge Left Right * Sets the horizontal leading edge. Left: the left edge of the character matrix is aligned to the the left edge of the document. Right: the right edge of the character matrix is aligned to the right edge of the document. Continuous Print Off On * Selects the handling of paper when the vertical position exceeds the form length. Media Cut Sheet H. Binding V. Binding * Specifies the media type. Select H. Binding if you want to print passbooks with horizontal binding, V. Binding for passbooks with vertical binding. Cut Sheet: 400 cps max H. Binding: 300 cps max V. Binding: 300 cps max Impact 1, 2, 3, 4, 5, 6*, 7, 8 Selects the impact strength of the print head for printing on cut sheets. This ensures that single or copy paper produces optimum results. 6: for single-ply paper. 7: for 2- or 3-ply paper 8: for 4-ply paper and above Speed Auto Normal High * Auto: depends on the settings of MEDIA Normal: 300 cps High: 400 cps Low noise Off On * Switches the low noise function on and off. 1) Only in Epson and IBM emulation 2) Only if MSR-H is installed 3) Only for printer model with second serial interface 59 Menu Parameter group User guide Parameter Possible settings Description Paper ejection drop hold * Selects the paper position after paper ejection. Message display Off On * Selects displaying messages on or off in Olivetti, EPSON and IBM 4722 emulation. NOTE: These messages will not be displayed if IBM Proprinter XL is selected as Emulation Type. MENU DATA MENU INTERFACES Menu, interfaces MSR-H Standard2) IBM * (Olivetti) DIN/ISO * (Epson) ANSI Selects the MSR-H (magnetic stripe reader) standards. MSR-H Duplicate2) Off On * Selects if the MSR block will be duplicated or not. CR Code CR=CR CR=CR+LF * Defines the action prompted by a carriage return. CR=CR: carriage return only CR=CR+LF: carriage return and a line feed. LF Code LF=LF LF=CR+LF * Defines the action prompted by a line feed. LF=LF: line feed only LF=CR+LF: carriage return and line feed. Zero Normal Slashed * Selects if normal zero (0) or the slashed zero (Ø) is printed. Type RS232_1 Parallel USB RS232_23) Selects the interface. Printer can be configured either for serial, parallel or USB connection. Two interfaces can be used at the same time, one assigned to User 1 and one to User 2. If RS232_1 is selected Baud rate Data bits 7 8 Stop bits 1 2 Parity Even Odd None 1) Only in Epson and IBM emulation 2) Only if MSR-H is installed 3) Only for printer model with second serial interface 60 4800 9600 19200 38400 * Selects the data transmission rate (baud rate) (baud = bit per second). Selects the number of data bits per data byte. * * * Selects if one or two stop bits are used per data byte. The parity test for received data bytes can be selected. None causes transmission in both directions without parity bit. If Even or Odd is selected, the bytes are checked to ensure they have even or odd parity. User guide Parameter group Menu Parameter Possible settings Description Protocol Ready/Busy Xon/Xoff * Selects the type of protocol, i.e. a certain set of rules and procedures for ensuring error-free data exchanges between computer and printer. Details of the available protocols can be found in the section Serial attachment characteristics, page 131. CTS Valid Invalid * Sets the signal CTS (Clear To Send) on or off. On Off * Sets the bidirectional data transfer (IEEE1284): if set to on ECP is supported, if off Nibble mode only is supported. If Parallel is selected Parallel Bidir If RS232_2 is selected3) Baud rate 2 Data bits 2 MENU EMULATION 4800 9600 19200 38400 7 8 Stop bits 2 1 2 Parity 2 Even Odd None Selects the data transmission rate (baud rate) (baud = bit per second). * Selects the number of data bits per data byte. * * * Selects if one or two stop bits are used per data byte. The parity test for received data bytes can be selected. None causes transmission in both directions without parity bit. If Even or Odd is selected, the bytes are checked to ensure they have even or odd parity. Protocol 2 Ready/Busy Xon/Xoff * Selects the type of protocol, i.e. a certain set of rules and procedures for ensuring error-free data exchanges between computer and printer. Details of the available protocols can be found in the section Supported protocols, page 131. CTS 2 Valid Invalid * Sets the signal CTS (Clear To Send) on or off. Emulation type Epson * (User 1) IBM Proprinter XL Olivetti * (User 2) IBM 4722 Selects the emulation for the printer. For further details refer to chapter Emulations, page 107 T5023 Compatible No Yes Selects if the printer is compatible to the T5023 printer or not. * 1) Only in Epson and IBM emulation 2) Only if MSR-H is installed 3) Only for printer model with second serial interface 61 Menu User guide Parameter group Parameter Possible settings MENU Epson Emulation type US-ASCII France Germany Great Britain Denmark 1 Sweden Italy Spain 1 Japan Norway Denmark 2 Spain 2 Latin America Character Table Italic Graphic1 Graphic2 MENU IBM Description * * Selects the national character set in Epson emulation. The character sets are not necessarily available for all fonts; see also section Available code pages and fonts, page 104. Only available for Epson emulation. Either the Epson character set Italics or the IBM graphics character set 1 or 2 can be activated in the code range from hex. A0 to hex. FE. Character set Set1 Set2 * Selects the character set with standard characters or extended characters in IBM emulation. AGM mode Off On * Activates or deactivates the AGM (Alternative Graphics Mode) mode in IBM emulation. Sub Emulation PR2 PR50 PR2845 * Selects the Olivetti sub emulation. Vertical resol. 1/240 1/216 * Selects the vertical resolution (line spacing) MENU Print StatusPage — — Prints out a list of alle current parameter settings. MENU Exit — — Terminates the menu mode. MENU Olivetti 1) Only in Epson and IBM emulation 2) Only if MSR-H is installed 3) Only for printer model with second serial interface 62 User guide Menu Test function With the interface mode (Hex-Dump/H-Dump) you can diagnose data transmission from the computer to the printer. In this special mode, the data from the computer is printed out in two columns. The text in the left column is printed in hexadecimal format and in the right column in ASCII format. This can be used to diagnose print problems. Hex Dump Some applications require status response from the printer. In such case Hex Dump is ineffective for diagnosing problems. In these cases contact your customer support or dealer for assistance. Activating Hex Dump Switch off the printer. Keep the STOP/EJECT key pressed and power the printer on by pressing the ON/ OFF key. Keep the STOP/EJECT key pressed until Hex Dump NO PAPER appears on the LCD display. PAPER SETUP USER1 STOP USER2 /EJECT Hex Dump NO PAPER PAPER Send the test file from your PC to the printer. SETUP Hex Dump Printing... Insert a sheet of paper. The sheet is drawn in. USER1 STOP USER2 /EJECT PAPER SETUP USER1 STOP USER2 /EJECT The message Hex Dump Printing... is displayed and data is printed. USER 1 and USER „ keys are invalid during printing. After printing is complete, press the STOP/ EJECT key to print all remaining data in the line buffer. You can use the STOP/EJECT key to interrupt the test printout. 63 Menu Hex Dump Load Paper User guide SETUP Exiting the test mode Test printout Hex Dump (Example) USER1 STOP USER2 /EJECT You can only exit the test mode by switching off the printer. Address 0000 0010 0020 0030 0040 0050 64 If the printer receives data when there is no paper in the printer, the message will be changed to Hex Dump Load Paper. PAPER Hex data 00 10 20 30 40 50 01 11 21 31 41 51 02 12 22 32 42 52 03 13 23 33 43 53 04 14 24 34 44 54 05.... 0C 15.... 1C 25.... 2C 35.... 3C 45.... 4C 55....5C ASCII data 0D 1D 2D 3D 4D 5D 0E 1E 2E 3E 4E 5E 0F ................ 1F ................ 2F !"#$%&'()*+,./ 3F 0123456789:;<=>? 4F @ABCDEFGHIJKLMNO 5F PQRSTUVWXYZ[\]^_ User guide 9 Troubleshooting Troubleshooting Many of the faults and problems which may occur while using the printer are minor problems which you can solve yourself. The following chapter should help you to distinguish between a simple operating error and a major malfunction. This chapter provides information on the rectification of faults without the assistance of specially trained personnel. Follow the advice and tips in this chapter if your printer is not working correctly. STOP Repairs should only be performed by authorised service personnel. 65 Troubleshooting User guide General print problems Problem Corrective action The display remains dark Switch off the printer and proceed as follows: The printer is switched on, but noth- 1. Check that the power plug is correctly connected to the socket ing happens (nothing is displayed, on the printer. no noise). 2. Check that the power plug is seated properly in the wall socket. 3. Switch on the printer again. If the printer is now connected cor- rectly, the printer initializes and text is shown on the display. If these steps do not eliminate the fault: ` Replace the power cord and repeat step 3. ` Check that power flows at the socket e.g. using a desk lamp, if necessary use a different socket and repeat step 3. ` Contact your dealer if the printer cannot be powered up. STOP The display is lit, but the printer does not print Do not attempt to dismantle the printer. You might suffer an electric shock. 1. Check that the printer is Online. If the displays shows Stop, then press the STOP/EJECT key. Try to print again. 2. Check the connection from the printer to the computer (inter- face cable): ` Check that the interface cable is properly connected to the computer and to the printer. ` Check that it is the correct interface cable for your printer. Information on the interface is located in the section Connecting the printer, page 8, and in chapter Interfaces, page 127. ` Check that the printer is properly adapted to the computer (configured). Refer to section Control panel, page 17. Check the parameter set in the menu under INTERFACES, page 60, and if necessary correct it. 3. Check whether the printer is working properly. To do this, print out a copy of the menu; see Printing out the status page, page 53. 4. Check that the top cover is closed. 5. Check that paper is inserted and loaded. Refer to the chapter Print media, page 29. 66 User guide Troubleshooting Problem Corrective action Problems with paper feed Paper will not load or feed 1. Check that the correct media type is selected in the menu, if necessary select the correct media type. See section Media, page 59. 2. Check if the right edge of the document is positioned inside the area between the left side of the symbol and the right edge of the document support. See section Inserting a document, page 29. 3. Make sure that the paper meets the paper specifications. See section Paper specifications, page 85. 67 Troubleshooting User guide Problems with the print quality Problem Corrective action Print is faulty The inserted document is too thick. Use a document with the correct thickness. Refer to the section Paper specifications, page 85 and the chapter Print media, page 29. Print is too pale The ribbon exhausted or the ribbon cassette is not correctly fitted. Refer to the chapter Changing the ribbon cassette, page 33. Smudged print The ribbon is damaged (e.g. frayed). Change the ribbon as described in the chapter Changing the ribbon cassette, page 33. Dots within characters are missing 1. Check whether the ribbon is damaged. To do so check the rib- bon cassettes functionality by turning the green tension gear in direction of the arrow on the cassette; check if the ribbon itself is torn or has holes etc. If necessary replace the ribbon cassette; see the chapter Changing the ribbon cassette, page 33. 2. Check whether the print head is damaged. To do so print out a status page (see Printing out the status page, page 53) and check if under the lines representing the software versions all 24 lines are present. Every line represents one of the 24 needles of the print head. If not so, replace the print head; see the chapter Replacing the print head, page 39. We recommend to use genuine ribbon cassettes only. In case of a damaged print head, please contact your dealer. Prints undefined characters 1. Check that the interface plug is correctly connected to the com- puter and to the printer. 2. Check that the proper emulation and the correct character set is selected in the menu; see section Emulation type, page 61, Epson, page 62, IBM, page 62 and Olivetti, page 62. 3. Check the length of the interface cable; see the chapter Interfaces, page 127. 68 User guide Error messages and warnings Troubleshooting Malfunctions are differentiated as warnings and errors. For a warning a message only appears on the LCD briefly. As soon as the control logic of the printer detects an error, it aborts the printout and the Ready and the Paper indicators on the control panel starts to blink. An error message is issued on the LCD. The cause of this malfunction and the possible troubleshooting actions are listed in the following table. Press the STOP/EJECT key or close the cover after eliminating the problem. The message STOP NO PAPER appears on the LCD. When you press the STOP/EJECT key again, the printer is switched to Online. The Ready indicator lights up and the message ONLINE NO PAPER appear on the LCD. The printer is ready to accept data from the system. If our suggestions on the next pages are not sufficient to eliminate the problem, you should call the Customer Service. When reporting a problem to Customer Service you must specify the Serial number and the model type of the printer. Hold a status page with the current parameter settings in readiness. You can read this on the type plate on the rear of the printer. The serial number is also printed out with the status page (top right). All the functions of the printer are controlled by the system via the interface. You can check the printer functions by printing the current listings of setups. 69 Troubleshooting Unrecoverable errors User guide The following errors are unrecoverable by the user. If displayed in the LCD display, power the printer off and on again. ` CAM Error ` Carrier Error ` RAM Error ` ROM Error ` EPROM Error ` CG Error ` MSR-H Error ` Key Scan Error If the error message appears again after you have repeatedly powered the printer off and on, contact your dealer or customer service. 70 User guide Troubleshooting Recoverable errors Message Condition Corrective action Print Head Hot Error The print head is too hot. ` Power the printer off, open the cover and wait a few minutes. Then power the printer on again. Ribbon Cassette Error ` Check if the ribbon cassette is inEither the ribbon cassette is not stalled correctly (see section installed correctly, the ribbon is not Changing the ribbon cassette, functioning correctly or you are using a page 33). ribbon cassette of a different manufacturer. ` Check the function of the ribbon cassette. To do this, turn the green tension gear of the ribbon cassette in the direction of the arrow. Check if the ribbon itself will be moved. ` Ensure that the green gear on the ribbon is correctly engaging with the white gear mechanism on the printer. Reseat the ribbon is necessary ` Only use original ribbon cassettes of the manufacturer. Paper Length Error Epson/IBM emulation: When printout is going across the bottom edge of a paper. Olivetti emulation: when printout will exceed the selected page length. (In case of Epson/IBM emulation paper will be ejected, if printout exceeds the page length.) ` When Reset Error Command or General Reset Command (PR2) is received, if there is no paper in the printer, the error message is canceled, and it is in an online state. ` If STOP Key is pressed, if there is no paper in the printer, it is in an offline (STOP) state, and the error message is canceled. ` May be resolved by switching parameter "Continuous print" to "on" in the menu. See chapter 8, parameter “Continuous Print” on page 59. 71 Troubleshooting User guide Message Condition Corrective action Framing Error (Serial I/F) The Stop bit is not detected by the serial interface. “?” is printed instead of the received data until the error is canceled. ` If STOP/EJECT key is pressed, the error message is canceled and the printer is in offline (STOP) state. The setting of Parity of the Host PC differs from the Parity setting of the serial interface of the printer. “?” is printed instead of the received data until the error is canceled. ` If STOP/EJECT key is pressed, the error message is canceled and the printer is in offline (STOP) state. The data sent by the serial interface exceed the currently prepared Overrun Buffer; the signal sent by the printer to the Host PC will be ignored. “?” is printed instead of the received data until the error is canceled. ` If STOP/EJECT key is pressed, the error message is canceled and the printer is in offline (STOP) state. Parity Error (Serial I/F) Overrun Error (Serial I/F) Cover Open Error ` Make sure the Baud rate, data bits and stop bits of the printer match the PC communications port settings. ` Make the Parity settings of Host PC and printer compatible. ` Check the protocol and/or the handshake of the serial connection. ` When Reset Error Command or Olivetti emulation: the printer General Reset Command (PR2) is receives printing data, printing start, bit received, if the cover is closed, the image or vertical position change comerror message is canceled, and it is mand while the cover is open. in an online state. ` If STOP Key is pressed, if the cover is closed, the printer is in an online state, and the error message is canceled. Cover Open Error 72 Epson/IBM emulation: If the cover is opened during the printing process, the print-out will stop and the LCD displays Cover Open. After closing the cover the message is deleted and the printer will continue the print-out. If paper is inserted in the printer without any print data and the cover is opened, the paper is ejected, the LCD displays the message Remove Paper. ` If the cover is closed, the printer is shifted to online state. ` If the cover is opened during other errors (e.g. Paper Jam Error, Paper Length Error) occur, the LCD message will not be changed. However, if the cover is closed in that error state, those errors will be canceled. User guide Troubleshooting Warnings Message Condition Corrective action Data in Buffer USER 1 or USER 2 key is pressed in online state and there is data in the print buffer. ` When the above-mentioned condition occurs, LCD Message is displayed "Warning Data in buffer" for 3 second and it returns to the original state.Therefore, the function of pressed key is not performed. Remove Paper The paper detection sensor detects a paper after paper ejection was performed. ` When the ejected paper will be removed, the message disappears. 73 Troubleshooting User guide Clearing paper jams If a document which was fed into the printer is not automatically ejected or ejected after pressing the STOP/EJECT key on the control panel after its processing, a paper jam has occurred inside the printer and is displayd in the LCD display. The paper jam must be cleared manually. STOP The print head may be hot if the printer has been printing for a long time. Wait until it has cooled down so that you are not in danger of being burnt. Open the cover by grasping it at the right and left-hand side and swing it upwards until it clicks into position. Press the green release lever for the printing mechanism. This swings the printing mechanism backwards. 74 User guide Troubleshooting Press the two green release levers on both sides of the panel and lift the panel up. Then remove the jammed paper by pulling it in direction of the arrow out of the printer. Close the main frame by pressing the colored section in the middle of the frame as shown by the white arrow and ensure both left and right hand sides of the frames are fully latched. Close the cover. The printer is now ready to operate and to be switched on again. We recommend to check the printer's operation by performing a printout of the parameter settings (see section Printing out the status page, page 53). 75 User guide 10 Care and maintenance Care and maintenance The printer is designed to operate with minimal maintenance. It is advisable to clean the inside of the printer from time to time with a vacuum cleaner. STOP Cleaning the housing Before cleaning, turn off the printer, wait 5 to 10 seconds and disconnect the power cable. Do not oil or grease the printer, especially the sliderails and shafts. Clean the printer housing with mild detergent (use a dishwashing liquid, if necessary, or a plastic cleaning agent) and a soft lint-free cloth. Take care not to pour any liquid into the ventilation slots of the housing. STOP Cleaning the interior Do not use abrasive cleaners. Never use solvents or alcohol. Switch the printer off before you start cleaning the interior and remove the mains plug for your own safety. Proceed as follows to remove any paper dust that has accumulated in the printer: STOP 1. Open the printer and remove the ribbon cassette (see the section Removing the ribbon cassette, page 33). 2. Push the print head completely aside so that the area below can also be cleaned. 3. Use a special vacuum cleaner, which is also used for cleaning optical equipment, or a soft brush to remove the paper dust. Never use any chemical liquids to clean the platen or the rollers. 4. Re-insert the ribbon cassette after completing the cleaning and close the printer (see the section Inserting the ribbon cassette, page 35). 5. Connect the printer by inserting the power plug into the wall socket. 77 Care and maintenance User guide Cleaning the MSR-H magnetic stripe If your printer has an MSR magnetic stripe reader, the MSR read/write head can be cleaned with a special cleaning sheet as follows. Press the USER 1 and USER 2 key and keep the key pressed while switching on the printer. PAPER SETUP USER1 STOP USER2 /EJECT MSR-H Cleaning Load Paper PAPER SETUP The message MSR-H Cleaning Load paper appears on the LCD display. USER1 STOP USER2 /EJECT Insert the special MSR-H cleaning sheet at the right side of the printer. The cleaning routine starts at once. MSR-H Cleaning Cleaning... 78 PAPER USER1 STOP USER2 /EJECT SETUP The message MSR-H Cleaning Cleaning… appears on the LCD. User guide MSR-H Cleaning OK MSR-H Cleaning Error Care and maintenance After finishing the cleaning process the LCD displays the Message MSR-H Cleaning OK. PAPER USER1 STOP USER2 /EJECT SETUP PAPER SETUP USER1 STOP USER2 /EJECT You can repeat the cleaning routine by pressing the STOP/EJECT key. If an error occurs during the cleaning process, the LCD displays the message MSR-H Cleaning Error after the cleaning action has ended. Switch the printer off and on again in order to set the printer in the normal operating mode. PAPER SETUP USER1 STOP USER2 /EJECT The cleaning sheet can be used several times. 79 Care and maintenance User guide Transport of the printer Preparations for transport STOP If you intend to transport the printer over a short distance only, ensure that it has been switched off correctly. Never remove the mains plug when you can still hear mechanical noise. Make sure that the printer is transported horizontally. Don’t tilt the printer nor put it upside down. Keep the packaging for future transportation. Shipping the printer When shipping the printer, the printer and its accessories must be properly packed. If your carton or packing material is lost, contact your dealer or service representative. Properly packing the printer requires all the original packing materials. 80 1. Turn off the power switches of the printer and the host computer. Disconnect the power cord from the printer. 2. Disconnect the interface cable. 3. Remove the ribbon cassette (refer to section Removing the ribbon cassette, page 33). 4. Pack the printer and accessories in the shipping carton (refer to section Unpacking the printer, page 5). User guide A Specifications Specifications Printer specifications Printer system Serial impact matrix printer Printhead with 24 needles Diameter 0.22 mm Print speed Draft (High Speed) CPI 10 12 15 16.6 17.1 20 CPS 400 480 600 400 342 400 Draft (Normal) CPI 10 12 15 16.6 17.1 20 CPS 300 360 400 200 228 266 Letter Quality (High Speed) CPI 10 12 15 16.6 17.1 20 CPS 133 160 200 200 228 266 Letter Quality (Normal) CPI 10 12 15 16.6 17.1 20 CPS 100 120 150 150 171 171 Tab speed 10 IPS (Inches Per Second) max. Print width 194 characters/line at 10 cpi 112 characters/line at 12 cpi 141 characters/line at 15 cpi 81 Specifications User guide Character pitch Fonts Standard CG 10, 12, 15, 17.1, 20 and 24 (16.6 only for PR2) Draft LQ Optional CGs Draft Draft Banking Courier Roman Sans Serif Script OCR-A1) OCR-B Bold Gothic Prestige Elite Orator 1) If OCR-A font is selected, the code page will automatically select DIN as code page. 82 Emulations Epson ESC/P (T5023, HPR4915) IBM 4722 (including Proprinter XL24E) Olivetti PR2E, PR50, PR2845 Resolution Horizontal 120 to 360 dpi Vertical 180 dpi Print attributes in all character pitches Emphasized Super/Subscript Italic Double-strike Double-width Double-height Underline Overscore Line spacing 5 / 6 / 8 lpi Optional in microsteps n/60 inches n = 0 to 127 n/180 inches n = 0 to 255 n/360 inches n = 0 to 255 Nominal voltage 120 V ± 10%, 230 V ± 10% Line frequency 50/60 Hz ± 3% Network form For use in power distribution systems with neutral and protective earth conductors (TN) User guide Specifications Rated current intake Operation (maximum): US: 1.30 A; EU: 0.59 A Standby: US: 0.11 A; EU: 0.072 A Apparent power consumption Operation (maximum): US: 89.7 VA; EU: 93.6 VA Standby: US: 8.8 VA; EU: 11.4 VA Noise Sound output level Sound pressure level LWAd: 7.1 dB in operation LpAm: 55 dB in operation Paper feed Friction feed MTBF (Mean Time Between Failures) 10,000 power on hours at 25% DC (duty cycle) Dimensions Height: Width: Depth: Weight Standard = 9.10 kg, MSR-H = 9.95 kg Service life Print head Ribbon 300 million dots/pin (normal copy mode) 10 million characters in DRAFT10 cpi 168 mm 378 mm 280 mm Environmental stress test Operation Low temperature 14 h online at 5°C 2 h online at 5°C Dry temperature 14 h online at 40°C/30% RH 2 h function test at 40°C/30% RH High humidity (steady state) 46 h online at 30°C/85% RH 2 h function test at 30°C/85% RH Storage and transport Low temperature 16 storage at –20°C Dry temperature 96 h storage at 60°C/30% RH High humidity (steady state) 96 h storage at 40°C/93% RH EN60068-2-1 +A2: 1994 (IEC 68-2-1 +A1/A2) Group A EN60068-2-2 +A2: 1994 (IEC 68-2-2 +A2) Group B EN60068-2-3: 1969 Group Ca EN60068-2-1 +A2: 1994 Group A EN60068-2-2 +A2: 1994 Group B EN60068-2-3: 1969 Group Ca 83 Specifications User guide Approvals 84 DIN EN 60 950 / VDE 0805, TUV (EN 60950) / Certified CE Mark, UL 60950 3rd Edition / C-UL (CSA C22.2 No 60950-00) new reversion, IEC 60950-1, EN 55022:1998 (Class B), EN 55024: 1998, FCC PT 15B : 2000 (Class B), EN61000-3-2:2000, EN61000-3-3:1995 User guide Paper specifications Specifications Single and multi-copy sheet Paper width 70 to 240 mm Paper length 70 to 500 mm Paper weight Single sheet: Multi sheet: 60 to 160 g/m2 80 to 260 g/m2 Paper thickness Single sheet: Multi sheet: 0.08 to 0.5 mm 0.08 to 0.5 mm Number of copies Original + four copies (Copy mode) Passbook Paper width Open book 105 to 235 mm (Horizontal stitch type) 105 to 235 mm (Vertical stitch type) Paper length Open book 140 to 210 mm (Horizontal stitch type) 125 to 210 mm (Vertical stitch type) Corner radius 0 to 10 mm Cover thickness 0.2 to 0.5 mm Passbook thickness 2.0 mm max. (one cover + inner page) Thickness difference 1.4 mm max. Paper weight 75 to 120 g/m2 Book condition Recommend to be flattened carefully before insertion. Multi-copy sheets Sets of forms may be used only if the top edge is bound. The binding edge should be as soft as possible. A wavy binding edge may hamper the smooth feeding of these sets. Multi-part forms have to be inserted with the glued top facing down. Multi-part forms should be tested for suitability. 85 Specifications 86 User guide Paper quality Light pulp paper of medium fine quality, paper bearing the quality mark SM Post and photocopy paper are suitable for use. Unsuitable are: satin-finish or coated papers, imitation art papers, and embossed papers. Since paper as natural material reacts strongly to environmental influences (e.g. humidity, temperature), the place of storage should be selected carefully. We recommend that this kind of paper should be tested extensively before larger quantities are acquired. Should papers with a dark reverse side be used, these should also be tested for their functionality. Please pay attention to the use of infrared reflecting colors, when acquiring these papers. Passbooks Passbooks shall be free of any metallic parts such as staples or metal clips. Adhesion of any form of stamps or seals is prohibited, as the reliability will be impaired. Passbooks should not have any pages of a smaller size than the cover pages. Passbooks should have no tears, creases, folds or loose stitched. Level the pages before use at the time when you open a folded passbook. Warp of pages will degrade the reliability. When you open a folded passbook, curve forms where the pages are bound in the center of the passbook. If the curved part is too large, such passbooks may be not used. User guide Interface specifications Specifications Parallel interface bidirectional Type of data transmission 8-bit parallel interface (Centronics compatible) IEEE-1284; Nibble and ECP mode Transmission rate Max. 30 KHz Signal status Low: 0.0 V to +0.4 V High: +2.4 V to +5.0 V Connection cable Material: AWG 28 at least Length: up to 2.0 m Twisted-pair cable with double-shield, acc. IEEE Std 1284 – 1294 Voltage supply of external devices on pin 18 U = +5 V ±10% Interface connections Printer side: Amphenol 57-40360, 36-pin (or compatible) Cable side: Amphenol 57-30360, 25-pin (or compatible) I = 0.5 Amax Capacity of data buffer 32 KB max. Serial interface RS232C interface Synchronization Asynchronous Transmission rate 4,800 bauds to 38,400 bauds Signal status OFF = Mark = log.1 = –3 V to –15 V ON = Space = log. 0 = +3 V to +15 V Connection cable Length up to 15 m Interface connections ITT Cannon connector, series DB-9m S Transmission protocol XON/XOFF, READY/BUSY Capacity of data buffer 32 KB max. USB interface USB 2.0 Full mode (12 MHz) 87 User guide B Character sets Character sets This chapter shows the character sets and contains a list of all available character sets which can be selected via control panel or by escape sequences. The following example shows you how to find the hexadecimal value for a character from the symbol set tables. hex dec 0 1 2 3 0 1 2 NUL 3 4 SP 0 16 32 48 64 1 17 33 49 65 2 18 34 50 66 3 19 35 51 67 ASCII “B” = hex.42 = dec 66 The fonts available depend on the installed character generator. For more information on character generators, refer to Loading firmware, page 15 89 Character sets OCR-A character set 90 User guide User guide Character sets Epson character sets Italic Graphic1 91 Character sets User guide Graphic2 92 User guide Character sets IBM code pages Code page 437 Code page 850 93 Character sets Code page 860 Code page 863 94 User guide User guide Character sets Code page 865 Code page 851 95 Character sets Code page 852 Code page 853 96 User guide User guide Character sets Code page 855 Code page 857 97 Character sets Code page 866 Code page 869 98 User guide User guide Character sets Code page USSR Gost Code page 864 99 Character sets Code page 437G Code page 920 (equivalent to ISO 8859-9) 100 User guide User guide Character sets Code page 858 Code page 923 (equivalent to ISO 8859-15) 101 Character sets User guide ISO code pages ISO 8859-2 ISO 8859-5 102 User guide Character sets ISO 8859-7 ISO 8859-8 103 Character sets User guide Available code pages and fonts The following list includes all the character sets you can select from the control panel or via ESC sequences and specifies the fonts in which they are available. The printer does not support all code pages in all the fonts. See the Code page table and notes. n The Roman typeface is selected on these code pages. o The OCR-B typeface are available on ASCII character set and a part of character of code page 437, 850, 860, 863, 865 and 858. OCR-B font is able to be printed by Euro Symbol character. p OCR-A character set is prior to any code page or nationality. Draft Draft Banking Roman Sans Serif Courier Bold Prestige Script Orator OratorS Gothic OCR-A OCR-B CP 437 9 9 9 9 9 9 9 9 9 9 9 p o CP 850 9 9 9 9 9 9 9 9 9 9 9 p o CP 860 9 9 9 9 9 9 9 9 9 9 9 p o CP 863 9 9 9 9 9 9 9 9 9 9 9 p o CP 865 9 9 9 9 9 9 9 9 9 9 9 p o CP 851 9 9 9 9 9 9 n n n n n p n CP 852 9 9 9 9 9 9 9 9 9 9 9 p n CP 853 9 9 9 9 9 9 9 9 9 9 9 p n CP 855 9 9 9 9 9 9 n n n n n p n CP 857 9 9 9 9 9 9 9 9 9 9 9 p n CP 866 9 9 9 9 9 9 n n n n n p n CP 869 9 9 9 9 9 9 n n n n n p n CP 437G 9 9 9 9 9 9 n n n n n p n USSR GOST 9 9 9 9 9 9 n n n n n p n CP 920 (equivalent to ISO 8859-9) 9 9 9 9 9 9 9 9 9 9 9 p n CP 858 9 9 9 9 9 9 9 9 9 9 9 p o Code page/Font 104 User guide Character sets Draft Draft Banking Roman Sans Serif Courier Bold Prestige Script Orator OratorS Gothic OCR-A OCR-B CP 923 (equivalent to ISO 8859-15) 9 9 9 9 9 9 9 9 9 9 9 p n ISO 8859-1 Latin 1 9 9 9 9 9 9 9 9 9 9 9 p n ISO 8859-2 Latin 2 9 9 9 9 9 9 9 9 9 9 9 p n ISO 8859-5 Cyrillic 9 9 9 9 9 9 n n n n n p n ISO 8859-7 Greek 9 9 9 9 9 9 n n n n n p n ISO 8859-8 Hebrew 9 9 9 n n n n n n n n p n 1250 Windows Latin2 9 9 9 – – – – – – – – – – 1251 Windows Cyrillic 9 9 9 – – – – – – – – – – 1252 Windows Latin1 9 9 9 – – – – – – – – – – 1253 Windows Greek 9 9 9 – – – – – – – – – – 1254 Windows Latin5 9 9 9 – – – – – – – – – – 1255 Windows Hebrew 9 9 9 – – – – – – – – – – 1256 Windows Arabic 9 9 9 – – – – – – – – – – 1257 Windows Baltic Rim 9 9 9 – – – – – – – – – – Code page/Font The printer is released by German “Bundesdruckerei” with the fonts Gothic and OCR-B in 10cpi. 105 User guide C Emulations Emulations When a printer understands the control set written for another printer type, it is said to emulate the other printer. Your printer emulates, i.e. “understands” the Olivetti PR2, the Epson and the IBM emulation in its standard version. Escape sequences Escape sequences or control codes tell the printer that the following transmitted code is a printer command and not a printable character. They allow the selection of printer functions or the changing of printer parameters from the computer. By transmitting an escape sequence, you are able to change the previously set configuration of the printer (e.g. character set). This chapter contains an introduction into the sequences and control codes which are used by your printer. The settings made by escape sequences have priority over the settings made in menu mode; therefore they override these. 107 Emulations What are escape sequences? User guide An escape sequence consists of an ESCape control character (ESC = decimal 27 or hexadecimal 1B) followed by one or more characters, which represent commands to the printer. Please note that this escape character has nothing to do with the ESC key on your computer keyboard. For example, the control character ESC followed by the character “4” tells your printer to print the subsequent text in italics. Control codes Control codes give simple instructions to the printer to perform a specific function. Unlike escape sequences, control codes do not begin with the ESC control code. Instead, they consist of special single-character non-printing commands (e.g. LF, FF, DC2). How are escape sequences used? Escape sequences are transmitted to the printer by your computer software via the printer driver. Experienced users and programmers can also control the printer directly via control sequences, however before you start working with escape sequences and control codes, we recommend that you study the computer software manual. To enter control codes the Ctrl key and an ASCII character must be pressed simultaneously. For instance, by pressing Ctrl and J a line feed is accomplished (it is required to output the character string on the printer). More information concerning this topic is contained in your computer software manual and the corresponding Programmer’s Application Manuals (stored in the MISC folder of this CD-ROM). The selected emulation must correspond to the printer driver of your application program. Settings caused by ESC sequences remain valid, until they are switched off by another control code. All settings are reset to the original menu, when the printer is switched off. 108 User guide Emulations List of available control codes The following table shows the available sequences in the various emulations. If you want to know more about control codes, we recommend our Programmer’s Application Manual on this CD-ROM. Detailled information on PR2 control codes can be found in the original PR2 programmer’s manual. PR2 mode Command sequence Function Page Layout ESC Q nnn mmm ESC Z Define document length ESC J nnn Define left margin ESC T nnn Define top of form " TOF" ESC M nnn Define bottom of form "BOF" ESC & nn Elementary vertical spacing Print Pitches ESC < Print pitch 10 cpi ESC = Print pitch 12 cpi ESC > Print pitch 166 cpi ESC a n Print pitch ESC ? Proportional spacing Print Attributes ESC R nnn Select graphic font ESC 3 Double width ESC 4 Cancel double width ESC d Double height and double width ESC e Cancel double height and double width ESC ! W 1 Double height ESC ! W 0 Cancel double height ESC ! sp nnn Add columns to the right of the character ESC ( Bold face ESC ) Cancel bold face ESC * n Underline ESC + Cancel underline 109 Emulations User guide Command sequence Function ESC ` n Superscript - Subscript ESC { Cancel superscript-subscript ESC S 5 Select printer device LF Line feed forward FF Form feed (ejection from rear) CR Carriage return BS Back Space ESC 7 Line feed back ESC H nnn Set absolute horizontal position ESC I nnn Set relative vertical position ESC L nnn Set absolute vertical position ESC O Eject document ESC ^ 0 Change emulation ESC [ nnn Select character set BEL Bell DEL Clear print memory ESC # n Assign reference for ESC L nnn ESC | A nnn Define offset in elementary steps ESC | B nnnn Define document width in elementary steps ESC ' n Set up document type ESC / m nnnn Absolute vertical position in elementary steps ESC - Measure document length ESC } - Measure document width ESC S nnnn Measure document length or width : answer Graphics ESC 1 p mmmm nnn 9 pin BIM print ESC 1 P mmmm nnn 24 pin BIM print ESC 2 Reset BIM mode ESC X nnn Set relative horizontal position Downline Loading Characters (DLL) 110 ESC h 0 n m d0 d1 d2 D1 D2Dm 9 pin DLL ESC h 0 n m d0 d1 d2 D1 D2Dm 24 pin DLL User guide Emulations Command sequence Function ESC : 000 Copy character generator into user memory ESC m n 0 Select character generator ESC Z Request for primary ID ESC / / Printer ID ESC i Request for basic machine configuration ESC p x y z k Printer configuration ESC j Status request ESC r x Synchronous basic machine status ESC sp B Request for Document Status ESC B id m ESC Z Synchronous Document Status ESC sp b Request for FW Release ID ESC b idrel1;idver1; ... idreln;idvern ESC Z FW Release ID ESC sp a Request for Set-Up configuration ESC a byte1 byte2 byte3 byten ESC Z Set-Up configuration ESC l Reset error ESC n Olivetti controlled selection ESC 0 General reset ESC U n Book operator ESC r x Answer to book operator command ESC Select automatic operator booking ESC _ Select manual operator booking ESC ! G n Select 9 or 24 pin graphics and DLL ESC [ c 19 Programming Display command ESC [ c ETX Cancel Programming Display command Magnetic Device Control ESC ] Passbook magnetic stripe read ESC t datiGS Data to be recorded on the magnetic stripe ESC \ Record and verify magnetic stripe ESC Y E k1 K2 Set horizontal magnetic device ESC Y B k1 K2 Set MICR Magnetic Read Bar Code Print ESC x mm; hh; zz; n ESC Z Set Bar Code Print 111 Emulations 112 User guide Command sequence Function ESC y dati ESC Z Activate Bar Code Print ESC } + Form position control ESC } L t nnn Passbook positioning ESC } M nnn Negative bottom of form ESC } W Wait for end of print ESC } 0 P Reset form parking ESC s nnnn Measure form position : answer User guide Emulations PR50 mode Command sequence Function Page Layout ESC Q nnn mmm ESC Z Define document length ESC J nnn Define left margin ESC T nnn Define top of form " TOF" ESC M nnn Define bottom of form "BOF" ESC & nn Elementary vertical spacing Print Pitches ESC < Print pitch 10 cpi ESC = Print pitch 12 cpi ESC > Print pitch 166 cpi ESC ? Proportional spacing Print Attributes ESC R nnn Select graphic font ESC 3 Double width ESC 4 Cancel double width ESC d Double height and double width ESC e Cancel double height and double width ESC ( Bold face ESC ) Cancel bold face ESC * n Underline ESC + Cancel underline ESC ` n Superscript - Subscript ESC { Cancel superscript-subscript ESC S 5 Select printer device LF Line feed forward FF Form feed (ejection from rear) CR Carriage return ESC 7 Line feed back ESC H nnn Set absolute horizontal position ESC I nnn Set relative vertical position ESC L nnn Set absolute vertical position 113 Emulations User guide Command sequence Function ESC O Eject document ESC ^ 0 Change emulation ESC [ nnn Select character set BEL Bell DEL Clear print memory ESC # n Assign reference for ESC L nnn ESC | A nnn Define offset in elementary steps ESC | B nnnn Define document width in elementary steps ESC ' n Set up document type ESC / m nnnn Absolute vertical position in elementary steps ESC - Measure document length ESC } - Measure document width ESC S nnnn Measure document length or width : answer Graphics ESC 1 p mmmm nnn 9 pin BIM print ESC 2 Reset BIM mode Downline Loading Characters (DLL) 114 ESC h 0 n m d0 d1 d2 D1 D2Dm 9 pin DLL ESC : 000 Copy character generator into user memory ESC m n 0 Select character generator ESC Z Request for primary ID ESC / / Printer ID ESC i Request for basic machine configuration ESC p x y z k Printer configuration ESC j Status request ESC r x Synchronous basic machine status ESC sp B Request for Document Status ESC l Reset error ESC n Olivetti controlled selection ESC 0 General reset ESC U n Book operator ESC r x Answer to book operator command User guide Emulations Command sequence Function ESC Select automatic operator booking ESC _ Select manual operator booking ESC [ c 19 Programming Display command ESC [ c ETX Cancel Programming Display command Magnetic Device Control ESC ] Passbook magnetic stripe read ESC t datiGS Data to be recorded on the magnetic stripe ESC \ Record and verify magnetic stripe ESC Y E k1 K2 Set horizontal magnetic device ESC Y B k1 K2 Set MICR Magnetic Read External paper handling device control ESC } + Form position control ESC } L t nnn Passbook positioning ESC } M nnn Negative bottom of form ESC } W Wait for end of print ESC } 0 P Reset form parking ESC s nnnn Measure form position : answer 115 Emulations User guide PR2845 mode Command sequence Function Page Layout ESC Q nnn mmm ESC Z Define document length ESC J nnn Define left margin ESC T nnn Define top of form " TOF" ESC M nnn Define bottom of form "BOF" ESC & nn Elementary vertical spacing Print Pitches ESC < Print pitch 10 cpi ESC = Print pitch 12 cpi ESC > Print pitch 166 cpi ESC ? Proportional spacing Print Attributes 116 ESC R nnn Select graphic font ESC 3 Double width ESC 4 Cancel double width ESC d Double height and double width ESC e Cancel double height and double width ESC ( Bold face ESC ) Cancel bold face ESC * n Underline ESC + Cancel underline ESC ` n Superscript - Subscript ESC { Cancel superscript-subscript ESC S 5 Select printer device LF Line feed forward FF Form feed (ejection from rear) CR Carriage return ESC 7 Line feed back ESC H nnn Set absolute horizontal position ESC I nnn Set relative vertical position ESC L nnn Set absolute vertical position ESC O Eject document ESC ^ 0 Change emulation ESC [ nnn Select character set User guide Emulations Command sequence Function BEL Bell DEL Clear print memory ESC # n Assign reference for ESC L nnn ESC | A nnn Define offset in elementary steps ESC | B nnnn Define document width in elementary steps ESC ' n Set up document type ESC / m nnnn Absolute vertical position in elementary steps ESC - Measure document length ESC } - Measure document width ESC S nnnn Measure document length or width : answer Graphics ESC 1 p mmmm nnn 9 pin BIM print ESC 2 Reset BIM mode Downline Loading Characters (DLL) ESC h 0 n m d0 d1 d2 9 pin DLL D1 D2Dm ESC : 000 Copy character generator into user memory ESC m n 0 Select character generator ESC Z Request for primary ID ESC / / Printer ID ESC i Request for basic machine configuration ESC p x y z k Printer configuration ESC j Status request ESC r x Synchronous basic machine status ESC sp B Request for Document Status ESC l Reset error ESC n Olivetti controlled selection ESC 0 General reset ESC U n Book operator ESC r x Answer to book operator command ESC Select automatic operator booking ESC _ Select manual operator booking ESC [ c 19 Programming Display command ESC [ c ETX Cancel Programming Display command Magnetic Device Control ESC ] Passbook magnetic stripe read 117 Emulations User guide Command sequence Function ESC t datiGS Data to be recorded on the magnetic stripe ESC \ Record and verify magnetic stripe ESC } r MICR magnetic read ESC Y E k1 K2 Set horizontal magnetic device ESC Y B k1 K2 Set MICR Magnetic Read External paper handling device control ESC } + Form position control ESC } L t nnn Passbook positioning ESC } M nnn Negative bottom of form ESC } W Wait for end of print ESC } 0 P Reset form parking ESC s nnnn Measure form position : answer PR2845 unique commands 118 HT Horizontal Tab SO Select second page of character set SI Select first page of character set ESC V Switch console LED on/off(NOP) ESC W Partially eject document User guide Emulations IBM mode Command sequence Functions Horizontal position control BS 08H Backspace HT 09H Horizontal tab CR 0DH Carriage return ESC BS 1BH 08H Backspace ESC HT 1BH 09H Horizontal tab ESC CR 1BH 0DH Carriage return ESC D 1BH 44H Set horizontal tabs ESC X 1BH 58H Set horizontal margins ESC d 1BH 64H Relative mode inline forward Vertical position control LF 0AH Line feed VT 0BH Vertical tab FF 0CH Form feed ESC LF 1BH 0AH Line feed ESC VT 1BH 0BH Vertical tab ESC FF 1BH 0CH Form feed ESC 0 1BH 30H Select 1/8” line spacing ESC 1 1BH 31H Select 7/72” line spacing ESC 2 1BH 32H Start text line spacing ESC 3 1BH 33H Set graphics line spacing ESC 4 1BH 34H Set top of form ESC 5 1BH 35H Automatic line feed ESC A 1BH 41H Set text line spacing ESC B 1BH 42H Set vertical tabs ESC C 1BH 43H Set form length in lines ESC C 0 1BH 43H 00H Set form length in inches ESC J 1BH 4AH Graphics variable line spacing ESC N 1BH 4EH Set automatic perforation skip ESC O 1BH 4FH Cancel automatic perforation skip ESC [ \ 1BH 5BH 5CH Set vertical units 119 Emulations User guide Command sequence Functions ESC ] 1BH 5DH Reverse line feed SO 0EH Double-wide printing by line SI 0FH Condensed printing DC2 12H Select 10 cpi DC4 14H Cancel double-wide printing by line ESC SO 1BH 0EH Double-wide printing by line ESC SI 1BH 0FH Condensed printing ESC DC2 1BH 12H Select 10 cpi ESC DC4 1BH 14H Cancel double-wide printing by line ESC - 1BH 2DH Continuous underscore ESC : 1BH 3AH Select 12 cpi ESC E 1BH 45H Select emphasized mode ESC F 1BH 46H Cancel emphasized mode ESC G 1BH 47H Select double strike mode ESC H 1BH 48H Cancel double strike mode ESC I 1BH 49H Select print mode ESC P 1BH 50H Proportional space mode ESC S 1BH 53H Start subscript or superscript printing ESC T 1BH 54H Cancel subscript or superscript printing ESC W 1BH 57H Continuous double-wide printing ESC [ @ 1BH 5BH 40H Set presentation highlight ESC _ 1BH 5FH Continuous oversore ESC [ I 1BH 5BH 49H Set Font Global Download and character code setting ESC 6 1BH 36H Select character set 2 ESC 7 1BH 37H Select character set 1 ESC = 1BH 3DH Character font image download ESC [ T 1BH 5BH 54H Set code page ESC \ 1BH 5CH Print continuously from all character chart ESC ^ 1BH 5EH Print single character from all character chart 1BH 4BH Normal density bit image graphics Bitimage ESC K 120 User guide Emulations Command sequence Functions ESC L 1BH 4CH Dual density bit image graphics ESC Y 1BH 59H Dual density bit image graphics ESC Z 1BH 5AH High density bit image graphics ESC [ g 1BH 5BH 67H High resolution graphics ESC [ f 1BH 5BH 66H Setup barcode parameter ESC [ p 1BH 5BH 70H Set barcode data BEL 07H Beeper DC1 11H Select printer DC3 13H Deselect printer CAN 18H Cancel Data ESC BEL 1BH 07H Beeper ESC DC1 1BH 11H Select printer ESC DC3 1BH 13H Deselect printer ESC CAN 1BH 18H Cancel data ESC Q 1BH 51H Deselect printer ESC R 1BH 52H Set all tabs to power on settings ESC U 1BH 55H Set print direction ESC [ K 1BH 5BH 4BH Set initial condition ESC j 1BH 6AH Stop printing ESC [ c 19 1BH 5BH 63H 13H Programming Display command Barcode Others ESC [ c ETX 1BH 5BH 63H 03H Cancel Programming Display command AGM control command ESC * 1BH 2AH Select Graphics Mode ESC 3 1BH 33H Set graphics line spacing (n/180”) ESC A 1BH 41H Set text line spacing (n/60”) ESC J 1BH 4AH Graphics variable line spacing (n/180”) 4722 unique command ESC [ J 1BH 5BH 4AH Set single line density ESC [ F 1BH 5BH 46H Page Presentation Media ESC [ c 1BH 5BH 63H Message 121 Emulations User guide Epson mode Command sequence Function Horizontal position control BS 08H Backspace HT 09H Horizontal Tab CR 0DH Carriage Return ESC $ 1BH 24H Set Absolute Print Position ESC D 1BH 44H Select Horizontal Tabs ESC Q 1BH 51H Set Right Margin ESC \ 1BH 5CH Set Relative Print Position ESC a 1BH 61H Select Justification ESC l 1BH 6CH Set Left Margin Vertical position control LF 0AH Line Feed VT 0BH Vertical Tab FF 0CH Form Feed ESC + 1BH 2BH Select n/360” Line Spacing ESC / 1BH 2FH Select Vertical Tab Channel ESC 0 1BH 30H Select 1/8” Line Spacing ESC 2 1BH 32H Select 1/6” Line Spacing ESC 3 1BH 33H Set Graphics Line Spacing (n/180”) ESC A 1BH 41H Set n/60” Line Spacing ESC B 1BH 42H Set Vertical Tabs ESC C 1BH 43H Set Page Length in Lines ESC C 0 1BH 43H 00H Set Page Length in Inches ESC J 1BH 4AH Perform n/180-inch Line Feed ESC N 1BH 4EH Set Skip Over Perforation ESC O 1BH 4FH Cancel Skip Over Perforation ESC b 1BH 62H Select Vertical Tabs in Channels ESC j 1BH 6AH Perform Reverse n/180-inch Line Feed SO 0EH Double-Wide Printing 1 Line SI 0FH Select Condensed Mode Character attributes 122 User guide Emulations Command sequence Function DC2 12H Cancel Condensed Mode DC4 14H Cancel Double-Wide Printing 1 Line ESC SO 1BH 0EH Double-Wide Printing 1 Line ESC SI 1BH 0FH Select Condensed Mode ESC ! 1BH 21H Master Select ESC ( - 1BH 28H 2DH Select Score ESC - 1BH 2DH Auto Underscore ESC 4 1BH 34H Select Italic Mode ESC 5 1BH 35H Cancel Italic Mode ESC E 1BH 45H Select Emphasized Mode ESC F 1BH 46H Cancel Emphasized Mode ESC G 1BH 47H Select Double-strike Mode ESC H 1BH 48H Cancel Double-strike Mode ESC M 1BH 4DH Select 12 cpi ESC P 1BH 50H Select 10 cpi ESC S 1BH 53H Select Subscript or Superscript Printing ESC T 1BH 54H Cancel Subscript or Superscript Printing ESC W 1BH 57H Turn Double-wide Mode On/Off ESC g 1BH 67H Select 15 cpi ESC k 1BH 6BH Select Typestyle Family ESC p 1BH 70H Turn Proportional Mode On/Off ESC q 1BH 71H Select Character Style ESC w 1BH 77H Turn Double-high Mode On/Off ESC x 1BH 78H Select Letter Quality or Draft ESC % 1BH 25H Select User-defined Set ESC & 1BH 26H Define User-Defined Characters ESC 6 1BH 36H Enable Printable Characters ESC 7 1BH 37H Enable Upper Control Codes ESC : 1BH 3AH Copy ROM to RAM ESC R 1BH 52H Select an International Character Set ESC t 1BH 74H Select Character Table ESC ( t 1BH 28H 74H Assign Character Table 123 Emulations User guide Command sequence Function Bitimage ESC * 1BH 2AH Select Graphics Mode ESC ? 1BH 3FH Reassign Graphics Mode ESC K 1BH 4BH Select Single-density Graphics Mode ESC L 1BH 4CH Select Double-density Graphics Mode ESC Y 1BH 59H Select High-speed Double-density Graphics Mode ESC Z 1BH 5AH Select Quadruple-Density Graphics Mode BEL 07H Beeper DC1 11H Select Printer DC3 13H Deselect Printer CAN 18H Cancel Line DEL 7FH Delete Character ESC EM 1BH 19H Set Auto Sheet Feeder Mode ESC SP 1BH 20H Set Inter Character Space ESC # 1BH 23H Cancel MSB Control ESC < 1BH 3CH Select Unidirectional Mode 1 Line ESC = 1BH 3DH Set MSB to 0 ESC > 1BH 3EH Set MSB to 1 ESC @ 1BH 40H Initialize Printer ESC U 1BH 55H Turn Unidirectional Mode On/Off ESC [ c 19 1BH 5BH 63H 13H Programming Display command Others Download and character code setting 124 ESC [ c ETX 1BH 5BH 63H 03H Cancel Programming Display command ESC [ n ! p 1BH 5BH n 21H 70H Absolute vertical positioning (from the top) ESC [ n ! q 1BH 5BH n 21H 71H Change between document and journal printing ESC [ n # p 1BH 5BH n 23H 70H Relative vertical positioning backwards ESC [ n " p 1BH 5BH n 22H 70H Absolute vertical positioning (from the bottom) ESC [ n # q 1BH 5BH n 23H 71H Selection of type fonts/ character sets ESC [ n $ p 1BH 5BH n 24H 70H Paper feed of the document ESC [ n1 .. n5 ! r 1BH 5BH n1 .. n5 21H 72H Parameter block MSR ESC [ " r 1BH 5BH 22H 72H Reading a MSR track User guide Emulations Command sequence Function ESC [ # r STX .. ETX 1BH 5BH 23H 72H 02H...03H Writing a MSR track ESC [ % r 1BH 5BH 25H 72H Deleting a MSR track ESC [ n ! t 1BH 5BH n 21H 74H Setting control points/initializing the control cycle ESC [ " t 1BH 5BH 22H 74H Requesting the document width ESC [ # t 1BH 5BH 23H 74H Document edge detection ESC [ n $ t 1BH 5BH n 24H 74H Activating passbook processing ESC [ n % t 1BH 5BH n 25H 74H Specification of the horizontal leading edge ESC [ n ( t 1BH 5BH n 28H 74H Mode switch-over for handling end of paper ESC [ n ) t 1BH 5BH n 29H 74H Setting control point II ESC [ n * t 1BH 5BH n 2AH 74H Dual station control ESC [ n , t 1BH 5BH n 2CH 74H Increasing the copying power ESC [ n ! z 1BH 5BH n 21H 7AH Global printer status ESC [ " z 1BH 5BH 22H 7AH Requesting special printer messages ESC [ n ; m " z 1BH 5BH n m 22H 7AH Special printer messages ESC [ n # z 1BH 5BH n 23H 7AH Requesting printing unit parameters ESC [ n1 ; ... ; n9 # z 1BH 5BH n1 .. n9 23H 7AH Printing unit parameters Additional commands ESC [ m ; h ; z ; n * r 1BH 5B 3XH 3BH 3XH STX (data) ETX 3XH 3BH 3XH 3XH 3BH 3XH 2AH 72H 02H (data) 03H Prints barcode according 125 User guide D Interfaces Interfaces Your printer offers the possibility of operating either via a parallel, a serial or a USB interface. There is also a printer model with a second serial interface. This chapter informs you about the interfaces and describes the communication between your computer and the printer. Interface settings for User 1 and User 2 Your printer allows you to set and use two independent menu configurations for the selection of the interfaces (User 1/User 2). It is possible, to select different intefaces for User 1 and User 2 (e.g. User 1: serial interface and User 2: parallel interface). It is also possible to select the same interface for User 1 and User 2. If so, any changes of the interface settings in menu mode (see Menu, interfaces, page 60) for User 1 will be transferred to User 2. In contrast thereto changes of the interface settings for User 2 will not be transferred to User 1. If the parameter “Share User” in Setup mode is set to “Auto” (see Share User, page 57), the printer will handle print jobs for User 1 and User 2 automatically. (E.g. if a print job for User 2 interface is received the printer switches to User 2 and starts printing after a paper has been inserted.) If it is set to “Manual” after receiving a print job for User 1 or User 2 the respective USER 1 or USER 2 key must be pressed to start the printout. 127 Interfaces Parallel interface User guide The bidirectional parallel interface offers the so called “nibble” and the ECP mode of the IEEE1284 interface standard. This enables installation in accordance with Windows “Plug & Play”. The standard parallel interface is able to transfer data at a speed of max. 30,000 bytes per second. When the receiving buffer is full, the data input is blocked until the data buffer is empty. This guarantees data transmission in blocks of 1 KB. Connector assignment 128 Nibble Mode Pin Signal In/Out Pin Parallel 1 nSTROBE In 19 Signal GND 2 DATA0 In 20 Signal GND 3 DATA1 In 21 Signal GND 4 DATA2 In 22 Signal GND 5 DATA3 In 23 Signal GND 6 DATA4 In 24 Signal GND 7 DATA5 In 25 Signal GND 8 DATA6 In 26 Signal GND 9 DATA7 In 27 Signal GND 10 nACK Out 28 Signal GND 11 BUSY Out 29 Signal GND 12 PE Out 30 Signal GND 13 SELECT Out 31 nINIT In 14 nAUTOFEED Out 32 nERROR Out 15 NC 33 Signal GND 16 Signal GND 34 NC 17 Chassis GND 35 +5V DC Out 18 +5V DC 36 nSELECT IN In Out In/Out User guide Interfaces ECP mode Pin Signal In/Out Pin Parallel 1 HostClk In 19 Signal GND 2 DATA0 Bi-Di 20 Signal GND 3 DATA1 Bi-Di 21 Signal GND 4 DATA2 Bi-Di 22 Signal GND 5 DATA3 Bi-Di 23 Signal GND 6 DATA4 Bi-Di 24 Signal GND 7 DATA5 Bi-Di 25 Signal GND 8 DATA6 Bi-Di 26 Signal GND 9 DATA7 Bi-Di 27 Signal GND 10 PeriphClk Out 28 Signal GND 11 PeriphAck Out 29 Signal GND 12 nAckReverse Out 30 Signal GND 13 Xflag Out 31 nReverseRequest In 14 HostAck In 32 nPeriphRequest Out 15 NC 33 Signal GND 16 Signal GND 34 NC 17 Chassis GND 35 +5V DC Out 18 +5V DC 36 1284Active In Out 18 1 36 19 In/Out Transmission length: max. 2.0 m 129 Interfaces Serial interface RS232C User guide Your printer’s serial interface supports the RS232C specification. The signals are received and transmitted by a 9 pin male connector. Use a serial interface cable that meets the requirements of your host PC. Type RS232C interface Synchronization Asynchronous Transmission rate 4,800 Baud to 38,400 Baud Signal status OFF (log.1) –3 V to –15 V ON (log. 0) +3 V to +15 V Connection cable up to 15 m length Interface connections ITT Cannon connector, series DB-9 S Transmission protocol XON/XOFF, READY/BUSY Capacity of data buffer 32 KB Connector assignment Pin Signal Signal from Ready/Busy XON/XOFF 1 CD Printer — — 2 TXD Printer Valid Valid 3 RXD PC Valid Valid 4 RTS Printer Invalid Valid 5 Signal GND — Valid Valid 6 DTR Printer Valid Valid 7 DSR PC Valid Valid 8 CTS PC Invalid Valid 9 CI — — — 5 1 9 130 6 Transmission length: max. 15 m User guide Serial attachment characteristics Interfaces Data rates The interface supports the following data rates. ` 4800 bps ` 9600 bps ` 19200 bps ` 38400 bps Supported protocols This interface will also support the following: ` 7 or 8 Data Bits ` Even, Odd, None Parity ` 1 or 2 Stop Bit(s) ` Ready/Busy or XON/XOFF handshaking Data Transfer A data frame consists of a start bit, seven or eight data bits, 0 or 1 parity bit(s) and 1 or 2 stop bit(s). With these combinations, 9, 10, 11 and 12 bit frames are available: START 7 or 8 Data Bits 0 or 1 PARITY Bit 1 or 2 STOP bit(s) Parity There are three possible parity settings: Even, Odd, None. ` When Even parity is specified, the interface expects to receive data frames with even parity and will transmit data with even parity. ` When Odd parity is specified, the interface expects to receive data frames with odd parity and will transmit data with odd parity. ` Parity will be checked whenever Even of Odd parity is selected. If a parity error is detected, PARITY ERROR message will be displayed on the LCD. Printer will continue to receive data. ` When None parity is specified, the interface does not accept data frames to include a parity bit, and the interface transmits data without parity bits. 131 Interfaces User guide Handshake Handshaking in the serial environment is most commonly handled by software and/or hardware. The manipulation of the hardware handshaking is handled by the following 4 lines: ` RTS (Request to Send) ` CTS (Clear to Send) ` DSR (Data Set Ready) ` DTR (Data Terminal Ready) Ready/Busy (Hardware Handshake) When Ready/Busy protocol is selected, DTR will be used to pace the data flow from PC. When the serial interface is BUSY (Buffer is full, Printer is out of paper or an error is detected), DTR will be dropped to indicate to PC that Printer cannot receive any more data. XON/XOFF (Software Handshake) When XON/XOFF protocol is selected, Printer indicates to PC that it is busy and not ready to receive any more data by sending an XOFF (DC3 X’13’) character. When the serial interface is ready to receive more data, an XON (DC1 X’11’) will be transmitted. 132 User guide Configuring the serial interface of the PC Interfaces DOS mode/Command line To use the serial interface of your PC, you must add the following mode commands to the AUTOEXEC.BAT file: mode com1:9600,n,8,1,p mode lpt1:= com1: With the first MODE command, you configure the serial interface Com1 of your PC to the printer’s factory defaults. The second MODE command redirects the parallel standard output port LPT1 of your PC to Com1. Transmission rate: Parity: Data bits: Stop bits: 9600 bauds none 8 1 These settings must be modified to use different values. Windows 95/98 Click on the Start button in the Windows taskbar. Move the mouse to Settings and click on Control Panel. Click on System, followed by Device Manager. Click on Ports, COM1 and Port Settings. Bits per second: Data bits: Parity: Stop bits: 9600 bauds 8 none 1 These settings must be modified to use different values. Windows 2000/XP Click on the Start button in the Windows taskbar. Click on Printers (Windows 2000) or on Printers and Faxes (Windows XP) to open the printer folder. In the menu bar, click on File and Server Properties. Click on Ports, then select COM1 and click on Configure. Bits per second: Data bits: Parity: Stop bits: 9600 bauds 8 none 1 These settings must be modified to use different values. 133 Interfaces USB interface User guide The USB (Universal Serial Bus) interface has the following features: ` Full compliance with the Universal Serial Bus Specification Revision 2.0 for Full Speed Mode. ` USB Function Controller with two FIFO-based Endpoints: One bidirectional Control Endpoint 0 (8 bytes) One receive Endpoint 1 (1*64 bytes) ` The signaling bit rate is 12 MB/s (Full speed). 134 User guide E Consumables and accessories Consumables and accessories Consumables Only use ribbon cassettes from the manufacturer as products from other manufacturers may damage the print head or the ribbon drive. Consumables Ribbon in recyclable cassettes, color: black Accessories Order no. 043393 Only use print heads that are approved to prevent damage to your printer. Accessories Order no. Print head 24 needles 400805 Serial interface cable (5 m) 043018 135 “All rights reserved. Translations, reprinting or copying by any means of this manual complete or in part or in any different form requires our explicit approval. We reserve the right to make changes to this manual without notice. All care has been taken to ensure accuracy of information contained in this manual. However, we cannot accept responsibility for any errors or damages resulting from errors or inaccuracies of information herein.” TALLYGENICOM REPRESENTATIVES U.S.A. TallyGenicom 4500 Daly Drive, Suite 100 Chantilly, VA 20151 U.S.A. Phone: +1 703 633 8700 Fax: +1 703 222 7629 http://www.tallygenicom.com FRANCE TallyGenicom S.A. 19 avenue de L'lle Saint Martin F-92237 Nanterre Cedex France Tél.: +33 1 41 30 11 00 Fax: +33 1 41 30 11 10 http://www.tallygenicom.fr ITALY TallyGenicom S.R.L. Via Borsini 6 I-20094 Corsico (MI) Italia Tel.: +39 02 48608 1 Fax: +39 02 48601 141 http://www.tallygenicom.it UNITED KINGDOM TallyGenicom Limited Rutherford Road Basingstoke, Hampshire RG24 8PD England, U.K. Phone: +44 870 872 2888 Fax: +44 870 872 2889 http://www.tallygenicom.co.uk AUSTRIA TallyGenicom Ges.m.b.H. Eduard-Kittenberger-Gasse 95B A-1232 Wien Austria Tel.: +43 1 863 40 0 Fax: +43 1 863 40 240 http://www.tallygenicom.co.at SPAIN TallyGenicom SRL Joaquin Lorenzo 4, Local 28033 Madrid España Phone: +34 902 196 183 Fax: +34 913 739 943 http://www.tallygenicom.es CANADA TallyGenicom 125 Traders Boulevard, 9 Missisauga, Ontario L4Z 2E5 Canada Phone: +1 905 8904646 Fax: +1 905 8904567 http://www.tallygenicom.com SINGAPORE TallyGenicom Pte. Ltd 63 Hillview Avenue #08-22, Lam Soon Industrial Building Singapore 669569 Phone: +65 6760 8833 Fax: +65 6760 1066 http://www.tallygenicom.com.sg MALAYSIA TallyGenicom Sdn. Bhd. Wisma KT, Suite 3.02 No 14 Jalan 19/1 46300 Petaling Jaya Selangor Darul Ehsan Malaysia Phone: +3 7625 1988 Fax: +3 7625 2688 http://www.tallygenicom.com.my GERMANY TallyGenicom Computerdrucker GmbH Postfach 2969 D-89019 Ulm Deutschland Tel.: +49 731 2075 0 Fax: +49 731 2075 100 http://www.tallygenicom.de © December 2006 TallyGenicom AG Russian Federation and C.I.S. TallyGenicom Representative Park Place Moscow Office D-206 Leninsky Prospekt 113/1 117198 Moscow Russian Federation Phone: +7 095 956 56 40 Fax: +7 095 956 55 41 http://www.tallygenicom.ru
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