Data Sheet

Cisco Unified IP Phone 8961

Product Overview

The Cisco

®

Unified IP Phone 8961 is an advanced professional media endpoint that delivers an enhanced user experience with an easy-to-use and eco-friendly ergonomic design. Highlights of the portfolio include introduction of higher-resolution (VGA) color displays, a USB port, Gigabit Ethernet connectivity, and High-definition (HD) voice support, enabling a more productive user experience for multimedia application engagement. Application support includes XML and MIDlet-enabled applications. The Cisco Unified IP Phone 8961 is an ideal solution for knowledge professionals, administrative managers, and executives.

Features and Benefits

Table 1 lists the features and benefits of the Cisco Unified IP Phone 8961.

Table 1. Features and Benefits

Feature

Hardware

Ergonomic Design

Benefits

Customization

Display

Ethernet

USB

5 lines expanding to 41 with 1 Key Expansion

Module

Buttons

Highly usable and intuitive arrangement of lines, features and calls. Transfer, Conference and Hold appear on hard keys to reduce the number of presented softkeys to a maximum of 4 per call state.

This model can be ordered as Arctic White or Charcoal Gray. Handsets are available internationally as slimline (5oz, 140g) or standard (6oz, 170g) and can be mixed and matched between users within the same work environment to enable a feeling of customization and ownership among the users.

VGA presentation for calling and applications. 5-inch (10 cm) graphical TFT color display,

24-bit color depth, 640 x 480 effective pixel resolutions, with backlight. Display also supports localization requiring double-byte Unicode encoding for fonts.

Internal 2-port Cisco Ethernet switch allows for a direct connection to a 10/100/1000

BASE-T Ethernet network through an RJ-45 interface with single LAN connectivity for both the phone and a collocated PC. System administrator can designate separate

VLANs (802.1Q) for the PC and phone, providing improved security and reliability of voice and data traffic.

2 USB ports accelerate the usability of call handling and applications by enabling wired and wireless headsets.

The convenience of many speed dials or programmable features, or the necessity of following the activity of many lines. Up to 200 calls supported per device.

5 feature/call session buttons with state indicating LEDs

Applications, Directories, Voicemail

Conference, Transfer, Hold

Volume Up/Down

Back-lit Mute, Speakerphone, Headset

Back, End Call, 5-Way Navigation Pad

Arabic keypad (only available through unique SKUs. See table 5 for more details)

Accessories

Key Expansion Module

Headset Support

Available separately, enables advanced use of lines, speed dials and features.

Analog RJ-9 and USB wired and wireless headsets are supported.

© 2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 1 of 6

Feature

Firmware

New user experience

SIP Signaling

Application Support

Benefits

Advanced organization of lines, speed dials and programmable features separate from call appearances. Great for those who make few calls per day, better for those who handle dozens of calls per hour.

SIP interoperation with the call control and partner applications enables a rich unified communications solution.

XML and Java Midlet applications provided by Cisco’s application development partners or customers’ own development staff.

Unified Communications Manager Support

● Cisco Unified Communications Manager version 7.1(3a)SU1 or later.

◦

Some features require more recent version of UC Manager and Dev Pack support. Please check the release notes for more information.

●

Survivable Remote Site Telephony (SRST) version 4.3 or later.

● CME 8.6 or later

Licensing

Phone licensing is dependent on the call control platform and its policies. For the Cisco Unified Communications

Manager, the 89 requires 4 Device License Units (DLUs) or an Enhanced IP User Connect License for UCM release 7.1(5) or later. There are no special license plus phone bundles for Tier II distributors. The 8961 is not supported on non-Cisco third party call control systems.

Product Specifications

Table 2. Product Specifications

Protocols

Connectivity

Options

Language support

SIP for signaling

H.264 for video

10/100/1000 wired Ethernet network port plus switched PC port

Arctic White or Charcoal Gray color

Slimline (5oz, 140g) or Standard (6oz, 170g) handset

Arabic, Bulgarian, Catalan, Chinese (People’s Republic of China), Chinese (Hong Kong), Chinese (Taiwan), Croatian,

Czech, Danish, Dutch, English - plus localized prompts for the UK, Estonian, French, Finnish, German, Greek,

Hebrew, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese (Portugal),

Portuguese (Brazil), Romanian, Russian, Spanish (Spain), Slovak, Swedish, Serbian (Republic of Serbia), Serbian

(Republic of Montenegro), Slovenian, Thai, Turkish

Physical dimensions

(HxWxD)

Power

9.2” (23.4 cm) x 10.33”(26.25 cm) x 1.56”(3.97 cm)

In slab mode with the footstand removed.

IEEE Power over Ethernet 802.3af and 802.3at supported, class 4. The 8961 is compatible with both class 3 and class

4 IEEE PoE switch blades and supports both Cisco Discovery Protocol (CDP) and Link Layer Discovery Protocol -

Power over Ethernet (LLDP-PoE)

Operational Temperature Temperature: 23°F (-5°C) ~ 131°F (55°C)

Non-Operational

Temperature Shock

Temperature: -13°F (-25°C) ~ 158°F (70°C)

Temperature: 140°F (40°C) Ambient condition to 9843 ft (3,000 m) Temperature-Altitude

(Operational)

Temperature-Altitude

(Non-Operational)

Ambient condition to 15,000 ft (4,572 m)

Temperature-Humidity

(Non-Operational)

Humidity: 90% ± 5% Relative Humidity

Non-Operational Hot Temperature: 158° F (70°C) ± 2° C

© 2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 2 of 6

Temperature (Storage)

Non-Operational Cold

Temperature (Storage)

Quantity Shipped per

Pallate

SKU

Temperature: -40°F (-40°C) ± 2° C

320 units

CP-8961-C-K9=

CP-8961-CL-K9=

CP-8961-W-K9=

CP-8961-WL-K9=

CP-8961-C-A-K9=

CP-8961-W-A-K9=

CP-89/9900-HS-C=

CP-89/9900-HS-CL=

CP-89/9900-HS-W=

CP-89/9900-HS-WL=

Description Weight: Hardware lb (kg) Weight: Single Carton lb

(kg)

3.43(1.558) 4.34(1.970) Cisco Unified IP Endpoint

8961, Charcoal, Standard

Handset

Cisco Unified IP Endpoint

8961, Charcoal, Slimline

Handset

3.37(1.527)

Cisco Unified IP Endpoint

8961, Arctic White,

Standard Handset

3.57(1.620)

Cisco Unified IP Endpoint

8961, Arctic White, Slimline

Handset

3.50(1.589)

3.43(1.558) Cisco UC Phone 8961,

Arabic keypad, Charcoal,

Std HS

Cisco UC Phone 8961,

Arabic keypad, Arctic

White, Std HS

3.57(1.620)

0.39(0.177) Spare Handset for 8900 or

9900 Series, Charcoal,

Standard

Spare Handset for 8900 or

9900 Series, Charcoal,

Slimline

Spare Handset for 8900 or

9900 Series, Arctic White,

Standard

Spare Handset for 8900 or

9900 Series, Arctic White,

Slimline

0.32(0.146)

0.41(0.187)

0.34(0.156)

4.30(1.951)

4.57(2.074)

4.50(2.040)

4.34(1.970)

4.57(2.074)

-

-

-

-

Weight: Master Pack of 8

Cartons lb (kg)

36.46(16.540)

36.13(16.389)

38.29(17.370)

37.70(17.100)

36.46(16.540)

38.29(17.370)

-

-

-

-

Table 3. Calling Features

Feature

Calling Feature Support

Specifications

● + Dialing

● Abbreviated dialing

● Adjustable ringing and volume levels

● Adjustable display brightness

● Agent Greeting/Whisper Coaching

● Application Launch Pad

● Auto-answer

● Auto-detection of headset

● Barge

● Callback

● Call forward

● Call forward notification

● Call history lists

● Call park

● Call pickup

● Call timer

● Call waiting

© 2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 3 of 6

Feature

Audio Codec Support

Configuration Options

Network Features

Security Features

Specifications

● Caller ID

● Corporate directory

● Conference

● Direct transfer

● Extension mobility service

● Fast-dial service

● Forced access codes/Client matter codes

● Group call pickup

● Hold

● Intercom

● Immediate divert

● Join

● Last-number redial

● Malicious-caller ID

● Message-waiting indicator

● Meet-me conference

● Music on hold

● Mute

● Network profiles (automatic)

● On- and off-network distinctive ringing

● OPickUp

● Personal directory

● Predialing before sending

● Privacy

● Redial

● Ring tone per line appearance

● Service URL

● Shared line

● Time and date display

● Transfer

● Visual Voice Mail

● Voice Mail

G.711a, G.711u, G.729a, G.729ab, G.722, iSAC and iLBC audio compression codecs.

● Dynamic Host Configuration Protocol (DHCP) client or static configuration

● Support for online firmware upgrades using Trivial File Transfer Protocol (TFTP)

● Domain Name System (DNS)

● HTTP Firmware Management

● Cisco Discovery Protocol (CDP)

● Link Layer Discovery Protocol Power over Ethernet (LLDP-PoE)

● Transparent secure roaming

● Provisioning of network parameters through DHCP

● Switch Auto-Negotiation

● VPN Client

● Certificates

● Image authentication

● Device authentication

● File authentication

● Signaling authentication

● Media encryption using Secure Real-Time Protocol (SRTP)

● Signaling encryption using Transport Layer Security (TLS) Protocol

● Certificate authority proxy function (CAPF)

● Secure profiles

● Encrypted configuration files

© 2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 4 of 6

Feature

Provisioning and Manufacturing

Specifications

● Cisco Unified Communications Manager Express Version Negotiation

● Web server for configuration and statistics

● QoS reporting: jitter, delay, dropped packets, and latency on a per-call basis

● Real Time Control Protocol (RTCP) support and monitoring

● Syslog

Ordering Information

To place an order, visit the Cisco Ordering Home Page. To download software, visit the Cisco Software Center.

Table 4. Ordering Information

Product Name

Cisco Unified IP Phone 8961, Charcoal, Standard Handset, Spare

Cisco Unified IP Phone 8961, Charcoal, Slimline Handset, Spare

Cisco Unified IP Phone 8961, White, Standard Handset, Spare

Cisco Unified IP Phone 8961, White, Slimline Handset, Spare

Cisco UC Phone 8961, Arabic keypad, Charcoal, Std HS

Cisco UC Phone 8961, Arabic keypad, Arctic White, Std HS

Part Number

CP-8961-C-K9=

CP-8961-CL-K9=

CP-8961-W-K9=

CP-8961-WL-K9=

CP-8961-C-A-K9=

CP-8961-W-A-K9=

Table 5. Spare Parts

Spare Handset for 8900 or 9900 Series, White, Slimline

Spare Handset for 8900 or 9900 Series, White, Standard

Spare Handset for 8900 or 9900 Series, Charcoal, Slimline

Spare Handset for 8900 or 9900 Series, Charcoal, Standard

Spare Handset Cord, White

Spare Handset Cord, Charcoal

Spare footstand for 8900 or 9900 Series, White

Spare footstand for 8900 or 9900 Series, Charcoal

CP-89/9900-HS-WL=

CP-89/9900-HS-W=

CP-89/9900-HS-CL=

CP-89/9900-HS-C=

CP-HS-CORD-W=

CP-HS-CORD-C=

CP-89/9900-FS-W=

CP-89/9900-FS-C=

Table 6. Accessories

Accessories include the Key Expansion Modules and Locking Wall Mount Kits. For more information about the

Key Expansion Module, go to:

●

Cisco Unified IP Color Key Expansion Module

Cisco Unified IP Color Key Expansion Module, Charcoal

Cisco Unified IP Color Key Expansion Module, White

Locking Wallmount Kit for 8900 or 9900 Series, Charcoal

Locking Wallmount Kit for 8900 or 9900 Series, Arctic White

Locking Wallmount Kit for 8900 or 9900 Series and KEM, Charcoal

Locking Wallmount Kit for 8900 or 9900 Series and KEM, Arctic White

CP-CKEM-C=

CP-CKEM-W=

CP-89/9900-LWMK-C=

CP-89/9900-LWMK-W=

CP-89/9900-LK-K-C=

CP-89/9900-LK-K-W=

© 2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 5 of 6

Table 7. Local Power Options: Cube and Regional Cords

The power cube is new for the 8900 and 9900 Series IP Phones, but the cords are the same cords as used with the 7900 series. Power Cube 4 supports up to 44W and is internationally rated for different power grids worldwide.

Product Name

Cisco Unified IP Endpoint Power Cube 4: 48V; 0.917A; 47-63Hz; 100-240V~0.8A

Asia Pacific

Argentina

Australia

European Community

China

Japan

North America

Switzerland

United Kingdom

Part Number

CP-PWR-CUBE-4=

CP-PWR-CORD-AP=

CP-PWR-CORD-AR=

CP-PWR-CORD-AU=

CP-PWR-CORD-CE=

CP-PWR-CORD-CN=

CP-PWR-CORD-JP=

CP-PWR-CORD-NA=

CP-PWR-CORD-SW=

CP-PWR-CORD-UK=

Printed in USA

© 2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.

C78-565397-05 05/12

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