Sena SMH10D-11 Bluetooth Headset User`s guide

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Sena SMH10D-11 Bluetooth Headset User`s guide | Manualzz
www.sena.com
User's Guide
SMH10
© 1998-2014 Sena Technologies, Inc. All rights reserved.
Sena Technologies, Inc. reserves the right to make any changes and improvements to its product without providing prior notice.
Sena™ is a trademark of Sena Technologies, Inc. or its subsidiaries in the USA and other countries. SMH10™, SMH10R™, SMH5™, SMH5-FM™,
SMH3™, SPH10™, EXPAND™, SPH10H™, SPH10H-FM™, SPH10S™, SR10™, SR10i™, SM10™ are trademarks of Sena Technologies, Inc. or its
subsidiaries. These trademarks may not be used without the express permission of Sena.
The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is under license. iPhone, iPod
touch are the registered trademark of Apple Inc. Zumo™ is a trademark of Garmin Ltd. or its subsidiaries. TomTom™ is the trademark or
registered trademark owned by TomTom International B.V. Other trademarks and trade names are those of their respective owners.
2
SMH10
English
CONTENTS
1.INTRODUCTION................................................................................ 5
8. INTERCOM PAIRING....................................................................... 18
2. PACKAGE CONTENTS...................................................................... 6
3. INSTALLING THE SMH10 ON YOUR HELMET................................ 7
8.1 Pairing with Other SMH10 Headsets for Intercom Conversation.... 18
8.2 Pairing with Other Sena Headset Models for Intercom
Conversation................................................................................... 19
4. POWERING ON/OFF AND CHARGING.......................................... 10
9. SMH10 CONFIGURATION SETTING.............................................. 19
4.1 Powering On................................................................................... 10
4.2 Powering Off................................................................................... 10
4.3Charging......................................................................................... 10
4.4 Low Battery Warning....................................................................... 11
4.5 Checking the Battery Level............................................................ 11
5. VOLUME ADJUSTMENT.................................................................. 11
6. PAIRING THE SMH10 WITH BLUETOOTH DEVICES.................... 12
9.1
9.2
9.3
9.4
9.5
9.6
9.7
9.8
Assigning Speed Dial .................................................................... 20
Enabling/Disabling Voice Activated Phone Answering ................. 21
Enabling/Disabling Voice Activated Intercom ............................... 21
Enabling/Disabling Voice Prompts................................................. 21
Enabling/Disabling Sidetone.......................................................... 22
Enabling/Disabling Advanced Noise Control................................. 22
Delete all Bluetooth Pairing Information ........................................ 22
Exit Voice Configuration Menu ....................................................... 23
Mobile Phone Pairing...................................................................... 12
Multipoint Pairing............................................................................ 12
Bluetooth Stereo Device Pairing..................................................... 13
Bluetooth GPS Navigation Pairing.................................................. 13
Pairing with the Sena SR10, Bluetooth Two-way Radio Adapter..... 15
10. FUNCTION PRIORITY..................................................................... 23
7. PAIRING WITH SELECTIVE PROFILE: A2DP STEREO OR
HANDSFREE.................................................................................... 17
12. MOBILE PHONE CALL MAKING AND ANSWERING...................... 25
6.1
6.2
6.3
6.4
6.5
7.1 A2DP Stereo Music Only................................................................ 17
7.2 HFP for Phone Call Only................................................................. 17
11. STEREO MUSIC............................................................................... 24
11.1 By Stereo Audio Cable................................................................... 24
11.2 By Bluetooth Wireless Stereo ......................................................... 24
12.1 Mobile Phone Call Making and Answering..................................... 25
12.2 Speed Dialing................................................................................. 26
3
SMH10
13. TWO-WAY INTERCOM.................................................................... 27
13.1
13.2
13.3
13.4
Start and End Two-way Intercom.................................................... 27
Intercom and Mobile Phone Call.................................................... 28
Intercom and GPS ......................................................................... 28
Intercom and Two-way Radio......................................................... 29
14. THREE-WAY CONFERENCE INTERCOM...................................... 30
14.1 Start Three-way Intercom................................................................ 30
14.2 End Three-way Intercom................................................................. 31
15. FOUR WAY CONFERENCE INTERCOM........................................ 32
15.1 Start Four-way Intercom.................................................................. 32
15.2 End Four-way Intercom................................................................... 32
16. MUSIC SHARING............................................................................. 33
17. UNIVERSAL INTERCOM................................................................. 33
17.1
17.2
17.3
17.4
Universal Intercom Pairing.............................................................. 34
Two-way Universal Intercom........................................................... 34
Three-way Universal Intercom........................................................ 34
Four-way Universal Intercom.......................................................... 36
18. THREE-WAY CONFERENCE PHONE CALL WITH INTERCOM
PARTICIPANT.................................................................................. 37
19. INTERCOM FAILURE....................................................................... 38
20. INTERCOM RECONNECTION......................................................... 38
21. RESET TO FACTORY DEFAULT SETTINGS................................. 38
22. FAULT RESET.................................................................................. 39
4
23. FIRMWARE UPGRADE.................................................................... 39
24. SENA BLUETOOTH CONNECTION CASE STUDIES..................... 40
25. OPERATION QUICK REFERENCE................................................. 48
CERTIFICATION AND SAFETY APPROVALS....................................... 49
•
•
•
•
•
•
•
FCC Compliance Statement................................................................ 49
FCC RF Exposure Statement............................................................... 49
FCC Caution........................................................................................ 49
CE Declaration of Conformity ............................................................. 49
Industry Canada Statement ................................................................ 50
Bluetooth License ............................................................................... 50
WEEE (Waste Electrical and Electronic Equipment)............................ 50
SAFETY INFORMATION......................................................................... 50
• Product Storage and Management..................................................... 50
• Product Use......................................................................................... 51
• Battery................................................................................................. 51
PRODUCT WARRANTY AND DISCLAIMER.......................................... 52
•
•
•
•
Limited Warranty.................................................................................. 52
Warranty Exclusions............................................................................ 54
Warranty Service.................................................................................. 55
Return for Full Refund.......................................................................... 55
SMH10
Thank you for choosing the Sena SMH10, Bluetooth Stereo Headset
and Intercom for Motorcycles. With the SMH10, you can call
handsfree on your Bluetooth mobile phone, listen to stereo music or
voice instructions of GPS navigations by Bluetooth wirelessly, and
have intercom conversations in full duplex with a passenger or other
motorcycle riders.
The SMH10 is compliant with the Bluetooth 3.0 supporting the following
profiles: Headset Profile, Hands-Free Profile (HFP), Advanced Audio
Distribution Profile (A2DP), and Audio Video Remote Control Profile
(AVRCP). Please check with the manufacturers of other devices to
determine their compatibility with this headset.
Please read this user’s guide carefully before using the headset.
Also check www.sena.com for the latest version of the user’s guide
and additional information related to Sena Bluetooth products.
The SMH10 features:
•Bluetooth handsfree for Bluetooth mobile phones
•Bluetooth stereo headset for Bluetooth audio devices such as MP3
players
•Bluetooth stereo headset for Bluetooth GPS navigations
•Music sharing during two-way interocm conversation
•Bluetooth intercom up to 900 meters (980 yards)*
•Four-way conference intercom
•Intercom with non-Sena Bluetooth headsets
•Three-way conference phone call with intercom participant
•Multipoint Bluetooth pairing with GPS navigation or Sena SR10
two-way radio adapter
•Multipoint Bluetooth for dual mobile phone
•Stereo music by 3.5mm audio cable
•Firmware upgradeable
Key Specifications:
•Bluetooth 3.0
•Supporting profiles: Headset Profile, Hands-Free Profile (HFP),
Advanced Audio Distribution Profile (A2DP), Audio Video Remote
Control Profile (AVRCP)
* in open terrain
5
English
1.INTRODUCTION
SMH10
2.PACKAGE CONTENTS
• Headset Main Unit
• Clamp Unit
-S
peaker-Microphone Clamp Unit - Basic Kit
(SMH10-10/SMH10D-10)
Speakers
DC Power Charging & Firmware Upgrade Port
Phone Button
• Answer and end a mobile phone call
• Redial last number
Microphone
MP3 Jack
• Call transfer between mobile phone and headset
• Enter into mobile phone pairing mode
• Enter into Bluetooth stereo device paring mode
• Enter into factory reset mode
Jog Dial
• Answer and end a mobile phone call
• Reject an incoming mobile phone call
• Start and end intercom conversation
• Volume adjustment by rotating
• Play and pause Bluetooth stereo device
• Track-forward and track-back by rotating while pressing the
button
• Enter into intercom pairing mode
• Enter into voice configuration setting
• Navigate through configuration menu
6
peaker-Microphone Clamp Unit with Universal Microphone Kit
-S
(SMH10-11/SMH10D-11)
• Clamp and Speakers
• Boom Microphone
• Wired Microphone
SMH10
• Cigarette Charger
• 3.5mm Stereo Audio Jack Cable
• Glued Surface Mounting Adapter
• Microphone Sponges
3.INSTALLING THE SMH10 ON YOUR HELMET
English
• USB Power & Data Cable
To securely install the SMH10 on the helmet, please follow the
procedure.
1.Loosen the two screws on the back plate of the speakermicrophone clamp unit using the enclosed Allen Wrench. Insert
the back plate of the clamp unit between the internal padding and
external shell of the helmet, and tighten the two screws. Please
make sure that the microphone is located properly close to your
mouth when you wear the helmet.
• Speaker Pads
Insert
• Velcro Pads for Speakers
• Allen Wrench
7
SMH10
2.Please adjust the direction of the microphone so that the fin side
of the microphone is facing outward; away from your lips. You can
easily recognize it by touching the fin with your fingers.
facing close to your mouth when you wear the helmet. You can use
the enclosed velcro pad and holder for the boom microphone to
ensure secure placement.
fin
The microphone cap helps you to cut down incoming microphone
wind noise by protecting the microphone from the wind and provide
clearer voice audio sound. Put the microphone cap on the side of
the microphone that has the fin on it.
When installing the boom microphone included in the “Universal
Microphone Kit”, place the velcro end of the boom microphone
between the internal helmet cheek pad and the internal wall of the
helmet shell. The boom microphone should be mounted so it is
8
In the case of the wired microphone also included in the “Universal
Microphone Kit”, attach the enclosed velcro pad for wired
microphone to the inside of the chin guard for full-face helmets.
Place the wired microphone on the velcro pad and connect it to the
connector of the clamp unit.
SMH10
4.If you have any problem to clamp the speaker-microphone unit
on the helmet for any reason, you may use the glued surface
mounting adapter to attach the speaker-microphone clamp unit
on the external surface of the helmet.
•Remove the back plate of the speaker-microphone clamp unit by
loosening the two screws with the enclosed Allen Wrench.
•Attach the glued external adapter to the speaker-microphone
clamp unit by tightening the two screws instead of the removed
back plate.
•Locate a proper surface on the helmet to attach the unit, clean
the helmet surface location with a moistened towel, and allow to
dry thoroughly.
•Peel off the cover of the adhesive tape of the adapter and attach
the unit on the proper surface of your helmet.
Attach
Sena recommends the clamp unit over the glued surface
mounting adapter. Even though the glued surface mounting
adapter is provided for convenience, Sena does not assume
any responsibility for use of it. Users may have to use the glued
adapter at their own risk and responsibility.
5.Attach the headset main unit to the speaker-microphone clamp
unit. Insert the bottom part of the main unit completely into the
lower slot of the clamp unit first. Then push the upper part of the
main unit until it clicks into the upper holder of the clamp unit.
9
English
3.Place the helmet speakers along with the velcro pads, centered to
your ear, in the ear pockets of the helmet. If the helmet has deep
ear pockets, you can use the speaker pads to place the speakers
closer to your ears.
SMH10
6.To remove the main headset from the speaker-microphone clamp
unit, hold the lower part of the speaker-microphone clamp unit with
your thumb and gently press down the hook on the upper part of
the headset main unit with your index finger until it clicks out. You
may have to do this to charge up or to carry the headset main unit.
4.POWERING ON/OFF AND CHARGING
To power on and off the headset, you don’t need to press and hold
any button for several seconds. Just short press the Jog Dial and
the Phone Button simultaneously, and you will get quick on-and-off
convenience.
4.1 Powering On
Press the Jog Dial and the Phone Button at the same time for about
1 second to power on. The blue LED turns on and you will hear
ascending beeps.
4.2 Powering Off
Just short press the Jog Dial and the Phone Button simultaneously,
you don’t need to press and hold for a few seconds. The red LED
turns on for a while until it turns off completely and you will hear
descending beeps.
4.3Charging
The LED turns on red while charging, and turns to blue when the
headset is fully charged. It takes about 2.5 hours to be completely
charged.
10
SMH10
4.4 Low Battery Warning
4.5 Checking the Battery Level
You can check the battery level in two different ways when the
headset is powering on.
4.5.1 LED Indicator
When the headset is powering on, the red LED flashes rapidly
indicating the battery level.
5.VOLUME ADJUSTMENT
English
When the battery is low, the blinking blue LED in stand-by mode
turns to red and you will hear mid-tone triple beeps and a voice
prompt saying “Low battery”.
You can easily adjust the volume by rotating the Jog Dial. You will
hear a beep when the volume reaches maximum or minimum level.
The volume is set and maintained independently at different levels
for each audio source even when you turn off and on the headset.
For example, once you set the volume for mobile phone handsfree,
it will not change even if you adjust the volume when you hear
Bluetooth MP3 music. So you can always maintain the preferred
optimum volume level for each audio source.
4 flashes = High, 70~100%
3 flashes = Medium, 30~70%
2 flashes = Low, 0~30%
4.5.2 Voice Prompt Indicator
When you power on the headset, keep pressing the Jog Dial and
Phone Button simultaneously for about 3 seconds until you hear high
tone triple beeps. Then you will hear voice prompt indicating the
battery level. However, if you release the buttons as soon as the
headset turns on, you will not hear the voice prompt of battery level
indication.
11
SMH10
6. PAIRING THE SMH10 WITH BLUETOOTH DEVICES
Before using the SMH10 Bluetooth headset with any of Bluetooth
devices for the first time, you need to do the pairing operation. It can
be paired with Bluetooth mobile phones, Bluetooth stereo devices
such as MP3, or motorcycle specific Bluetooth GPS, and with other
Sena Bluetooth headsets. This pairing operation is only required
once for each Bluetooth device. The headset will remain paired with
the devices and automatically connects to the paired devices again
when they are within range. You will hear a high tone single beep
and a voice prompt when the headset connects to the paired device
automatically: “Phone connected” to a mobile phone, “Media
connected” to a Bluetooth stereo device.
6.1 Mobile Phone Pairing
1.Turn on the SMH10 and press the Phone Button for 5 seconds until
the LED flashes red and blue alternately and you hear multiple
beeps. You will hear a voice prompt saying “Phone pairing”.
2.Search for Bluetooth devices on your mobile phone. Select the
Sena SMH10 in the list of the devices detected on the mobile
phone.
12
3.Enter 0000 for the PIN. Some mobile phones may not ask for
PIN.
4.The mobile phone confirms that pairing has completed and
SMH10 is ready to use. You will hear a voice prompt from
SMH10 saying “Your headset is paired”.
5.If the pairing process is not completed within three minutes,
SMH10 will return to stand-by mode.
the
the
the
the
6.2 Multipoint Pairing
Typical Bluetooth headsets can connect with only one HFP (HandsFree Profile) device, but multipoint pairing allows the headset to
connect with two HFP devices at the same time. So, when you already
have a mobile phone connected with the SMH10, you can also pair
and connect a second mobile phone or other HFP devices such as
GPS or Sena SR10, Bluetooth adapter.
1.To pair the second mobile phone, press the Jog Dial for 5 seconds
again until the red LED is rapidly flashing and you hear multiple
beeps.
2.Within 2 seconds, tap the Phone Button again, then the LED turns
to blue flashing and the beeps turn to high tone double beeps. You
will hear a voice prompt saying “Multipoint pairing”.
3.Search for Bluetooth devices on your mobile phone. Select the
Sena SMH10 in the list of the devices detected on the mobile
phone.
SMH10
6.3 Bluetooth Stereo Device Pairing
1.If the Bluetooth stereo device is integrated with the mobile phone
such as smartphones, you don’t need to pair the SMH10 with it
separately. When the SMH10 is paired with the mobile phone, it is
also paired as a stereo music device.
2.If you have a stand alone Bluetooth stereo device, follow the
paring procedure separately. The procedure is the same as the
procedure in “6.1 Mobile Phone Pairing”.
Note:
English
4.Enter 0000 for the PIN. Some mobile phones may not ask for the
PIN.
5.The mobile phone confirms that pairing has completed and the
SMH10 is ready to use. You will hear a voice prompt from the
SMH10 saying “Your headset is paired”.
6.If you want to pair a GPS by multipoint pairing, search for the
Bluetooth device on the GPS screen, and select the Sena SMH10
at step 3. Please refer to the section “6.4.1 Multipoint GPS Pairing”
for more details.
7.If you want to pair the Sena SR10, Bluetooth adapter, please refer
to the section “6.5 Pairing with the Sena SR10, Bluetooth Two-way
Radio Adapter”.
1. If
Bluetooth connection between the headset and a mobile phone is
disconnected, tap the Phone Button to recover the Bluetooth connection
immediately.
2. If Bluetooth connection between the headset and a media player is
disconnected, press the Jog Dial for 1 second to recover the Bluetooth
connection and play.
6.4 Bluetooth GPS Navigation Pairing
You can listen to voice instruction from Bluetooth GPS navigation.
Some GPS systems use mobile phone profile (HFP, Hands-Free
Profile) and others use stereo music profile (A2DP, Advanced
Audio Distribution Profile). Most motorcycle specific GPS systems
use mobile phone profile for turn-by-turn voice instruction. You can
simultaneously use a mobile phone and a GPS which uses mobile
phone profile by one of the following procedures. 6.4.1 Multipoint GPS Pairing
If you use GPS only for turn-by-turn voice instructions, not for Bluetooth
stereo music streaming, multipoint pairing is recommended for the
GPS connection. Multipoint Bluetooth pairing allows the SMH10
to connect two HFP devices at the same time: mobile phone and
GPS navigation. Follow the steps below to pair the GPS using the
multipoint pairing.
13
SMH10
1.Turn on the headset and press the Jog Dial for 5 seconds until the
red LED is rapidly flashing and you hear multiple beeps.
2.Within 2 seconds, tap the Phone Button again, then the LED turns
to blue flashing and the beeps turn to high tone double beeps. You
will hear a voice prompt saying “Multipoint pairing”.
3.Search for Bluetooth devices on the GPS navigation screen. Select
the Sena SMH10 in the list of the devices detected on the GPS.
4.Enter 0000 for the PIN.
5.The GPS confirms that pairing has completed and the SMH10 is
ready to use. You will hear a voice prompt from the SMH10 saying
“Your headset is paired”.
6.If the pairing process is not completed within three minutes, the
SMH10 will return to stand-by mode.
The pairing diagram for multipoint GPS pairing is shown in the figure
below.
Smart Phone
HFP
Mobile Phone
+
Pairing
A2DP
HFP
SMH10
Multipoint
Pairing
GPS
Multipoint GPS Pairing
6.4.2 GPS Pairing as Mobile Phone
If GPS is not only used for turn-by-turn voice instructions but also is
your preferred Bluetooth stereo music source, you can pair the GPS to
the SMH10 by following the simple procedures in “6.1 Mobile Phone
Pairing”. When you do this, the SMH10 thinks the GPS is a mobile
phone. But the SMH10 can directly pair an additional mobile phone.
14
SMH10
GPS
HFP
Mobile Phone
+
Pairing
(A2DP)
HFP
SMH10
Multipoint
Pairing
Mobile Phone
GPS Pairing as Mobile Phone
Note:
You have to use a motorcycle specific GPS which transmits turn-byturn voice instruction to the headset by Bluetooth. Most automotive GPS
systems don’t have this feature.
The Sena SR10 is a Bluetooth two-way radio adapter for group
communication, and uses HFP as do most motorcycle specific GPS
navigation systems. If you pair the SMH10 with a SR10 by multipoint
pairing, the SMH10 is able to have two HFP devices at the same
time: mobile phone and Sena SR10. 1.Turn on the headset and press the Jog Dial for 5 seconds until the
red LED is rapidly flashing and you hear multiple beeps.
2.Within 2 seconds, tap the Phone Button again, then the LED turns
to blue flashing and the beeps turn to high tone double beeps.
You will hear a voice prompt saying “Multipoint pairing”.
3.Turn on the SR10 and follow the SR10’s “Bluetooth Headset
Pairing” procedure to complete the process. Please refer to the
SR10 user's guide for details.
4.When the pairing is completed, you will hear a voice prompt
saying “Your headset is paired”.
5.If the pairing process is not completed within three minutes, the
SMH10 will return to stand-by mode.
15
English
6.5 Pairing with the Sena SR10, Bluetooth Two-way
Radio Adapter
SMH10
The incoming audio from the two-way radio via SR10 is heard in
the background while having an intercom conversation or a mobile
phone call. You can listen to music, answer a mobile call, have an
intercom conversation and use a two-way radio via SR10 for group
communication as shown in the figure below. A GPS navigation or
a radar detector could be connected to the SR10 by wire. The GPS
voice instruction or the radar detector alarm is also heard in the
background via SR10 while having an intercom conversation or a
phone call. Please refer to the SR10 user's guide for details.
Smart Phone
Two-way Radio
HFP
Mobile Phone
+
Pairing
A2DP
HFP
SMH10
Multipoint
Pairing
Wired
Connection
Sena SR10
Wired
Connection
GPS
Wired
Connection
Radar Detector
Parallel Connection of SR10 and Mobile Phone by
Bluetooth Multipoint Pairing
16
SMH10
If you have a MP3 stereo music phone such as a smartphone,
sometimes you may need to selectively use the SMH10 for
A2DP stereo music only or for mobile phone handsfree only. This
instruction is for advanced users who want to pair the SMH10 to their
smartphones only with one selective profile: A2DP stereo for music
or HFP for phone call.
If you have previously paired a mobile phone to the SMH10, you
must clear the previous paring list on both devices; the mobile phone
and SMH10. To clear the pairing list on SMH10, please do a factory
reset or follow the pairing list clearing procedure described in this
manual. To clear the pairing list on the mobile phone, please refer to
the mobile phone manual. For most smartphones, delete the Sena
SMH10 from the list of Bluetooth devices in setting menu.
2.Within 2 seconds, tap the Jog Dial again, then the LED turns to
red flashing and the beeps turn to double mid-tone beeps. You
will hear a voice prompt saying “Media selective pairing”.
3.Search for Bluetooth devices on your smartphone. Select the
Sena SMH10 in the list of devices detected on your phone.
4.Enter 0000 for the PIN. Some smartphones may not ask for PIN.
7.2 HFP for Phone Call Only
1.Turn on the headset and press the Phone Button for 5 seconds
until the LED flashes red and blue alternately and you hear
multiple beeps.
2.Within 2 seconds, tap the Phone Button again, then the LED turns
to blue flashing and the beeps turn to multiple mid-tone beeps.
You will hear a voice prompt saying “Phone selective pairing”.
3.Search for Bluetooth devices on your smartphone. Select the
Sena SMH10 in the list of devices detected on your phone.
4.Enter 0000 for the PIN. Some smart phones may not ask for PIN.
7.1 A2DP Stereo Music Only
1.Turn on the headset and press the Phone Button for 5 seconds
until the LED flashes red and blue alternately and you hear
multiple beeps.
17
English
7.PAIRING WITH SELECTIVE PROFILE:
A2DP STEREO OR HANDSFREE
SMH10
A
8.INTERCOM PAIRING
B
8.1 Pairing with Other SMH10 Headsets for Intercom
Conversation
The SMH10 can be paired with up to three other headsets for
Bluetooth intercom conversation.
1.Turn on the two SMH10 headsets (A and B) that you would like to
pair with each other.
2.Press and hold the Jog Dial of the headset A and B for 5 seconds
until red LEDs of the both units start to flash rapidly. You will hear a
voice prompt saying “Intercom pairing”.
3.Simply tap the Jog Dial of any one of the two headsets A or B (It
doesn’t matter that you choose A or B.) and wait until the LEDs of
both headsets turn to blue and intercom connection is automatically
established. The two SMH10 headsets A and B are paired with
each other for intercom conversation. If the pairing process is not
completed within one minute, the SMH10 will return to stand-by
mode.
18
D
C
Pairing A & B
4.You can make other pairings between the headset A and C, and
between the headset A and D by following the same procedure as
above.
A
B
A
D
B
D
C
C
Pairing A & C
Pairing A & D
SMH10
Note:
For example, after the pairing procedures listed above, headset D is the first
intercom friend of headset A. Headset C is the second intercom friend of
headset A, and headset B is the third intercom friend of headset A.
8.2 Pairing with Other Sena Headset Models for Intercom
Conversation
The SMH10 can be paired with all other Sena headset models such
as the SMH5 and the SPH10 for intercom conversation. Please follow
the same procedure as above to pair with these headset models.
Note:
The SMH5 cannot participate in three-way or four-way conference intercom
with the SMH10 or the SPH10. The SMH5 has a limited capability of having
two-way intercom with each other or with other Sena headsets such as the
SMH10 and the SPH10.
9.SMH10 CONFIGURATION SETTING
English
5.The intercom pairing queue is ‘Last-Come, First-Served’. If a
headset has multiple paired headsets for intercom conversations,
the last paired headset is set as first intercom friend. The
previous intercom friend becomes second intercom friend, and
third intercom friend.
You can set the configuration of the SMH10 by the voice menu
instruction as below.
1.To enter into voice configuration menu, press and hold the Jog
Dial for 12 seconds until the LED shows solid blue and you hear
high tone double beeps. You will also hear a voice prompt saying
“Configuration menu”.
2.Rotate the Jog Dial clockwise or counter-clockwise to navigate
between the menus. You will hear voice prompts for each menu
items as below.
3.You can enable the feature or execute the command by tapping
the Phone Button, or disable the feature by tapping the Jog Dial.
4.If any button is not pressed within 10 seconds, the SMH10 will exit
the configuration and goes back to stand-by mode.
5.If you want to exit the configuration immediately, rotate the Jog
Dial until you hear a voice prompt saying “Exit configuration”,
and tap the Phone Button.
19
SMH10
The voice prompt for each menu item is as below:
(1) Speed dial
(5) Sidetone
(2) VOX phone
(6) Noise control
(3) VOX intercom
(7) Delete all pairings
(4) Voice prompt
(8) Exit configuration
Speed dial
VOX phone
Exit configuration
Delete all pairings
VOX intercom
Noise control
Voice prompt
Sidetone
9.1 Assigning Speed Dial
Voice Prompt
20
1.To assign a phone number as a speed dial, rotate the Jog Dial until
you hear a voice prompt saying “Speed dial”.
2.Tap the Phone Button, and you will hear a voice prompt saying
“Speed dial one” and “Phone connected”.
3.Rotate the Jog Dial to select one of three speed dial numbers and
you hear a voice prompt saying “Speed dial (#)”.
4.Call a phone number you want to assign and you will hear a
voice prompt saying “Save speed dial (#)”. The phone number is
automatically assigned to the selected speed dial number. Then
the phone call will hang up before being connected.
5. To exit the menu, rotate the Jog Dial clockwise or counter clockwise
until you hear a voice prompt saying “Cancel”, and tap the Phone
Button to confirm. You will then hear a voice prompt saying
“Cancel”. If any button is not pressed within 1 minute, the SMH10
will exit the configuration menu and go back to stand-by mode.
Note:
“Speed dial”
Factory Default
N/A
Execute
Tap the Phone Button
1. A
fter assigning a phone number to one of three speed dials, you can
continually assign another phone number to the rest of two speed dials.
2. You can assign phone numbers to speed dials in your PC. Please visit the
Sena Bluetooth web site at www.sena.com for more information.
SMH10
9.2 Enabling/Disabling Voice Activated Phone Answering
“VOX phone”
Factory Default
Enable
Enable
Tap the Phone Button
Disable
Tap the Jog Dial
If this feature is enabled, you can answer incoming calls by simply
saying a word loudly enough. For example, when you hear a series
of beeps for an incoming call, you can answer the phone by saying
“Hello” or any other word loudly. This is enabled from the factory but
you can disable this. If this mode is disabled, you have to tap the Jog
Dial or the Phone Button to answer an incoming call.
9.3 Enabling/Disabling Voice Activated Intercom
Voice Prompt
“VOX intercom”
Factory Default
Disable
Enable
Tap the Phone Button
Disable
Tap the Jog Dial
If this feature is enabled, you can initiate an intercom conversation
with the last connected intercom friend by speaking any word loudly
enough. The most effortless way to trigger intercom VOX is to blow
into the microphone as if blowing dust off the microphone. If you
However, even when this feature is enabled, if you terminate intercom
conversation manually with the Jog Dial, you are not able to start
intercom by voice temporarily. In this case, you have to tap the Jog
Dial to restart the intercom. This is to prevent repeated unintentional
intercom connections by strong wind noise. If you tap the Jog Dial
to start an intercom conversation, it is not terminated by 20 seconds
of silence. After turning SMH10 off and on, you can start intercom
by voice again.
9.4 Enabling/Disabling Voice Prompts
Voice Prompt
“Voice prompt”
Factory Default
Enable
Enable
Tap the Phone Button
Disable
Tap the Jog Dial
You can disable voice prompts by configuration setting, but the
following voice prompts are always on.
- Voice prompts for configuration setting menu
21
English
Voice Prompt
start an intercom conversation by VOX, the intercom terminates
automatically when you and your intercom friend remain silent for 20
seconds. However, if you manually start an intercom conversation by
tapping the Jog Dial, you have to terminate the intercom conversation
manually.
SMH10
- Voice prompts for battery level Indicator
- Voice prompts for factory reset
When Advanced Noise Control is enabled, the background noise is
reduced during an intercom conversation. When it is disabled, the
background noise is mixed with your voice during intercom.
9.5 Enabling/Disabling Sidetone
Voice Prompt
"Sidetone"
Factory Default
Disable
Enable
Tap the Phone Button
Disable
Tap the Jog Dial
Sidetone is the sound of your own voice as picked up by your
headset’s microphone and reproduced in your own ear, by your own
speaker. It helps you to naturally speak at the correct level according
to varying helmet noise conditions. If this feature is enabled, you can
hear what you are speaking during an intercom conversation or a
phone call.
9.6 Enabling/Disabling Advanced Noise Control
22
Voice Prompt
"Noise control"
Factory Default
Enable
Enable
Tap the Phone Button
Disable
Tap the Jog Dial
Note:
If you use your SMH10 with the Bluetooth Audio Pack for GoPro, you can
enable or disable this feature only during Normal Voice Recording. This feature
is automatically disabled while in Ultra HD (UHD) Voice Recording mode.
9.7 Delete all Bluetooth Pairing Information
Voice Prompt
“Delete all pairings”
Factory Default
N/A
Execute
Tap the Phone Button
To delete all Bluetooth pairing information of the SMH10, rotate the
Jog Dial until you hear a voice prompt saying “Delete all pairings”,
and tap the Phone Button to confirm. Taping the Jog Dial is not
available for this setting.
SMH10
9.8 Exit Voice Configuration Menu
“Exit configuration”
Factory Default
N/A
Execute
Tap the Phone Button
To exit voice configuration menu and get back to stand-by mode,
rotate the Jog Dial until you hear a voice prompt saying “Exit
configuration”, and tap the Phone Button to confirm. Tapping the
Jog Dial is not available for this setting.
Rotate Jog Dial
Tap Phone Button
Tap Jog Dial
Speed Dial
Execute
N/A
VOX Phone
Enable
Disable
VOX Intercom
Enable
Disable
Voice Prompt
Enable
Disable
Sidetone
Enable
Disable
Advanced Noise Control
Enable
Disable
Delete All Pairings
Execute
N/A
Exit Configuration
Execute
N/A
10.FUNCTION PRIORITY
English
Voice Prompt
The SMH10 operates in the following order of priority: (highest) Mobile phone,
Intercom,
Stereo music by audio cable,
Music sharing by Bluetooth stereo music,
(lowest) Bluetooth stereo music
A lower priority function is always interrupted by a higher priority
function. For example, stereo music is interrupted by intercom call,
and intercom conversation is interrupted by incoming mobile phone
call.
Voice Configuration Menu & Button Operations
23
SMH10
11.STEREO MUSIC
You can listen to stereo music in two ways: with the enclosed stereo
audio cable or by Bluetooth wireless stereo.
Profile (AVRCP), so if your Bluetooth audio device also supports the
AVRCP, you can use the SMH10 to remotely control music playback.
You not only can adjust the volume but also use the functions such as
play, pause, next track and previous track.
1.To adjust the volume, rotate the Jog Dial.
11.1 By Stereo Audio Cable
Plug your stereo MP3 player directly to the SMH10 by using the
enclosed 3.5mm stereo audio jack cable. To adjust the volume, rotate
the Jog Dial on the headset. You may adjust the volume on the MP3
player also.
MP3 Jack
11.2 By Bluetooth Wireless Stereo
The Bluetooth audio device must be paired with the SMH10 by following
the “Bluetooth Stereo Device Pairing” procedures described in the
6.3 chapter. The SMH10 supports the Audio/Video Remote Control
24
2.To play or pause music, press and hold the Jog Dial for 1 second
until you hear a double beep.
SMH10
12. MOBILE PHONE CALL MAKING AND ANSWERING
English
3.To track forward or track back, rotate while pressing the Jog Dial
clockwise or counter clockwise.
12.1 Mobile Phone Call Making and Answering
Note:
Bluetooth music is available only when the MP3 jack port remains open.
Please make sure the audio cable is unplugged from the clamp unit to play
music by Bluetooth.
1.When you have an incoming call, simply tap the Phone Button or
the Jog Dial to answer the call.
2.You can also answer the incoming call by loudly speaking any word
of your choice if Voice Activated Phone Answering is enabled.
3.To end a call, tap the Phone Button or press the Jog Dial for 2
seconds until you hear a beep, or wait for the called person to end
the call.
4.To reject a call, press the Jog Dial for 2 seconds until you hear a
beep while the phone is ringing.
5.To transfer a call between the mobile phone and the headset
during the phone conversation, press the Phone Button for 2
seconds until you hear a beep.
6.There are several ways to make a phone call:
•Enter numbers on your mobile phone keypad and make a call.
Then the call is automatically transferred to the headset.
•For some older mobile phones which do not automatically
transfer calls to the headset, press the Phone Button after
entering phone numbers on the mobile phone keypad.
25
SMH10
•Tap the Phone Button in stand-by mode to activate the voice
dialing of your mobile phone. For this, the voice dialing feature
must be available on the mobile phone. Refer to your mobile
phone manual for further instruction.
3.Tap the Phone Button or the Jog Dial to select a voice menu among
the followings:
Note:
1. If you are using multipoint mobile phone connection and you have an
incoming call from the second phone during the call of the first phone,
then you may still receive the call from second phone. In this case, the
call from the first phone is on waiting mode. If you end a call, then it will
automatically guide you to the first phone call.
2. If you are using multipoint connection of mobile phone and GPS, you may
not be able to listen to the GPS voice instruction during the phone call.
12.2 Speed Dialing
You can quickly make a phone call by using the voice speed dial
menu.
1.To enter into the voice speed dial menu, double tap the Phone
Button and you will hear a mid-tone single beep and a voice
prompt saying “Speed dial”.
2.Rotate the Jog Dial clockwise or counter-clockwise to navigate
between the menus. You will hear voice prompts for each menu
items.
26
(1) Last number redial
(4) Speed dial 3
(2) Speed dial 1
(5) Cancel
(3) Speed dial 2
4.After selecting the last number redial menu, you will hear a voice
prompt saying “Last number redial”. Then, to redial the last phone
call number, tap the Phone Button or the Jog Dial.
5.To call one of the speed dials, rotate the Jog Dial clockwise or
counter-clockwise to navigate between the menus until you hear a
voice prompt saying “Speed dial (#)”. Then, tap the Phone Button
or the Jog Dial.
6.If you want to exit the speed dial immediately, rotate the Jog
Dial until you hear a voice prompt saying “Cancel”, and tap the
Phone Button or the Jog Dial. If any button is not pressed within 15
seconds, the SMH10 will exit the voice speed dial menu and goes
back to stand-by mode.
Note:
Make sure that you should connect the mobile phone and the headset in
order to use the speed dial function.
SMH10
End
Tap Phone Button or Tap Jog Dial or Say “Hello”
Tap Phone Button or Press Jog Dial for 2”
13.TWO-WAY INTERCOM
English
Answer
Reject
Press Jog Dial for 2”
13.1 Start and End Two-way Intercom
Transfer
Press Phone Button for 2”
1.You can start an intercom conversation with one of any intercom
friends by tapping the Jog Dial: single tapping to intercom with
the first intercom friend, double tapping with the second intercom
friend, and triple tapping with the third intercom friend.
Call
Speed Dial
Voice Command
Use phone keypad
Double tap Phone Button
Tap Phone Button
Mobile Phone Call Button Operations
1st Intercom
Friend
2nd Intercom
Friend
3rd Intercom
Friend
Start Two-way Intercom Conversation
27
SMH10
2.To terminate an intercom conversation, single tap the Jog Dial. Any
intercom connection with any intercom friend will be terminated by
a single tapping. A double or triple tapping will do nothing in this
case.
Terminate
End Two-way Intercom Conversation
Start intercom
End intercom
1st intercom friend
2nd intercom friend
3rd intercom friend
Single tap
Double tap
Triple tap
Single tap
a.To answer the phone call and stop the intercom conversation,
tap the Jog Dial or the Phone Button. When you hang up the
phone call, the intercom will automatically be recovered.
b.To reject the phone call and stay on the intercom conversation,
press the J og Dial for 2 seconds until you hear a beep.
Unlike other motorcycle Bluetooth headsets, this prevents a
user from being dropped out of an intercom conversation by an
incoming mobile call.
2.When you have an incoming intercom call during a mobile phone
call, you will hear 4 high tone beeps, alerting you that there is an
incoming intercom call. You will also hear a voice prompt saying
“Intercom requested”. In this case, the intercom call does not
override the mobile phone call because intercom has lower priority
than mobile call. You have to hang up the mobile phone call to
make or receive an intercom call.
13.2 Intercom and Mobile Phone Call
13.3 Intercom and GPS
1.When you have an incoming mobile phone call during an intercom
conversation, you will hear a ring tone. You can choose whether to 1)
answer the mobile phone call and stop the intercom conversation,
or 2) reject the phone call and stay on the intercom conversation.
If you pair a Bluetooth GPS to the SMH10 as described in 6.4 of
this user's guide, you can hear the turn-by-turn voice instruction
of the GPS while having an intercom conversation. The GPS voice
instruction interrupts intercom conversation, but it is automatically
reestablished after the GPS voice instruction ends.
28
SMH10
English
GPS
Smart Phone
Voice Multipoint
Instruction Pairing
HFP
Mobile Phone
Pairing
Smart Phone
HFP
+ Mobile Phone
Pairing
A2DP
Intercom
SMH10
Intercom
Pairing
Two-way Radio
Wired
Connection
Audio from
Two-way Radio Sena SR10
Intercom Friend
SMH10
Multipoint
Pairing
Intercom and GPS voice instruction
13.4 Intercom and Two-way Radio
As described in 6.5 of this user's guide, you can use a two-way
radio and SMH10 Bluetooth intercom simultaneously by using the
Sena SR10, a Bluetooth Two-way Radio Adapter, along with the
SMH10. Incoming audio from the two-way radio is not interrupting
an intercom conversation but is heard in background. This is useful
when you have an intercom conversation with a passenger on the
back seat and use a two-way radio for group communication with
other motorcycle riders.
Wired
Connection
GPS
Wired
Connection
Intercom Intercom
Pairing
Radar Detector
Intercom Friend
Intercom and Two-way Radio
29
SMH10
g
rin
First Friend
(B)
g
(A)
rin
You (A) can have a three-way conference intercom with two other
SMH10 friends (B & C) by establishing two intercom connections
at the same time. While a three-way conference intercom is in
progress, mobile phone connection of all three participants would be
temporarily disconnected, but as soon as the conference intercom
terminates or one of the participants leaves the intercom, all mobile
phones would be automatically reconnected. During the conference
intercom, if you have an incoming mobile phone call, terminate the
conference intercom to automatically reconnect the mobile phone
and receive the call.
i
Pa
14.1 Start Three-way Intercom
1. You (A) need to be paired with two other friends (B & C) for threeway conference intercom.
Pa
i
14.THREE-WAY CONFERENCE INTERCOM
Second Friend
(C)
2.Start an intercom conversation with one of the two friends in
your intercom group. For example, you (A) may start an intercom
conversation with the intercom friend (B). Or intercom friend (B)
may start an intercom call with you (A).
(A)
First Friend
(B)
30
Second Friend
(C)
SMH10
(A)
First Friend
(B)
Second Friend
(C)
4.Now you (A) and two SMH10 intercom friends (B & C) are having
a three-way conference intercom.
(A)
14.2 End Three-way Intercom
When you are a member of an active three-way conference intercom,
you can completely terminate the conference intercom or just
disconnect an intercom connection with one of your active intercom
friends.
1.Press the Jog Dial for 1 second until you hear a beep to terminate
three-way conference intercom completely. It terminates both
intercom connections with (B) and (C).
2.Tap or double tap the Jog Dial to disconnect intercom connection
with one of the two intercom friends accordingly. For example, by
single tapping the Jog Dial, you can just terminate the intercom
connection with the first intercom friend (B). However, you still
have the intercom connection with your second intercom friend
(C).
Jog Dial Operation
First Friend
(B)
Second Friend
(C)
Press for 1”
Result
Disconnect (B) & (C)
Single tap
Disconnect (B)
Double tap
Disconnect (C)
End Three-way Intercom
31
English
3.The second intercom friend (C) may join the intercom by making
an intercom call to you (A).
SMH10
15.FOUR WAY CONFERENCE INTERCOM
15.1 Start Four-way Intercom
You can have four-way conference intercom with three other SMH10
users by adding one more intercom participant to the three-way intercom.
While you are having three-way intercom as specified in section 14.1, a
new participant (D), who is an intercom friend of your intercom friend
(C), may join the conference intercom by making an intercom call to your
intercom friend (C). Please note that in this case, the new participant (D)
is an intercom friend of (C), not of you (A).
15.2 End Four-way Intercom
As same in the case of three-way intercom, you can completely get
out of the four-way conference intercom or just disconnect a single
intercom connection.
1. Press the Jog Dial for 1 second until you hear a beep to terminate
four-way conference intercom. It terminates the intercom connections
between you (A), and your intercom friends (B), (C) and (D).
2. Tap or double tap the Jog Dial to disconnect the intercom connection
with one of the two intercom friends accordingly. However, when
you disconnect the second friend (C) by double tapping the Jog
Dial, you will be disconnected with the third participant (D) as well.
This is because the third participant (D) is connected with you via
the second friend (C).
Jog Dial Operation
You
(A)
New Participant
(D)
= Intercom Friend of (C)
First Friend
(B)
32
Second Friend
(C)
Press for 1”
Single tap
Double tap
Result
Disconnect (B), (C) & (D)
Disconnect (B)
Disconnect (C) & (D)
End Four-way Intercom
SMH10
You can start sharing music with an intercom friend using Bluetooth
stereo music during a two-way intercom conversation. When you
terminate music sharing, you can go back to the intercom conversation.
To start or terminate sharing music, press and hold the Jog Dial for
1 second during an intercom conversation until you hear a double
beep and you and your intercom friend will listen to or terminate
sharing music. To track forward or track back, rotate while pressing
down the Jog Dial clockwise or counter clockwise.
Note:
1. B
oth you and your intercom friend can remotely control music playback
during music sharing such as track forward and track back.
2. W
hen you have an incoming call, make a phone call, or hear the turnby-turn voice instruction of GPS during music sharing, the function will
be paused.
3. In order to share music, make sure that you update both headsets with the
firmware that has the music sharing feature, and enable the EDR setting
in the Sena Device Manager.
17.UNIVERSAL INTERCOM
English
16.MUSIC SHARING
You can have an intercom conversation with non-Sena Bluetooth
headsets using the Universal Intercom function. Non-Sena Bluetooth
headsets can be connected to the Sena Bluetooth headset if they
support the Bluetooth Hands-Free Profile (HFP). The working
distance may differ depending on the performance of Bluetooth
headset that it is connected to. In general, it is shorter than normal
intercom distance since it uses the Bluetooth Hands-Free Profile.
The Universal Intercom affects both the phone call connection and
the multipoint connection (mostly used for GPS connections for
riders). You cannot use a multipoint connection device while you are
using the Universal Intercom in case as below.
1.If a non-Sena headset doesn’t support a multipoint connection,
it cannot use a phone call connection while using the Universal
Intercom.
2. As for Sena headsets, the Universal Intercom affects the multipoint
connection.
3.If non-Sena headset (already paired as Universal Intercom with
Sena) is turned on, then the multipoint connection is automatically
deactivated. And the non-Sena headset is automatically
connected to Sena headset as a Universal Intercom. So you
33
SMH10
cannot use multipoint connection devices such as GPS, while a
non-Sena headset is turned on.
4.Even though you disconnect the non-Sena headset as a Universal
Intercom, it will not automatically restore the multipoint connection.
To restore the multipoint connection, you should turn off the
non-Sena headset first, then try to connect to multipoint device
manually from the device screen or simply reboot the device so
that it automatically connects to the Sena headset.
17.1 Universal Intercom Pairing
The SMH10 can be paired with non-Sena Bluetooth headsets for
Bluetooth intercom conversation. You can pair the SMH10 with only
one non-Sena Bluetooth headset; if you pair with a different non-Sena
Bluetooth headset, the previous pairing list will be removed.
1.Turn on the SMH10 and a non-Sena Bluetooth headset which you
want to pair with.
2.Press and hold the Jog Dial on the SMH10 for 8 seconds until
the blue LED flashes rapidly. You will hear a voice prompt saying
“Universal intercom pairing”.
3.Perform the operation required for handsfree pairing on the nonSena Bluetooth headset (refer to the users’ manual of the headsets
you want to use). The SMH10 will automatically perform pairing
with non-Sena Bluetooth headsets in pairing mode.
34
17.2 Two-way Universal Intercom
You can initiate the Universal Intercom connection with non-Sena
Bluetooth headsets using the same intercom connection method as
you would between other Sena headsets. You may single tap the Jog
Dial to begin an intercom conversation with the first intercom friend,
double tap with the second intercom friend, and triple tap with the
third intercom friend.
Non-Sena Bluetooth headsets may initiate the Universal Intercom
connection, activating the voice dialing or using the redialing
operation. You may also disconnect the existing connection by ending
a call operation function (refer to the users’ manual of the headsets
for voice dialing, redialing, and ending a call).
17.3 Three-way Universal Intercom
You may make a three-way Universal Intercom connection with
two SMH10s and one non-Sena Bluetooth headset. If the intercom
connection is made, all headsets connected cannot use the mobile
phone call function since the connection between the headset and
the phone is disconnected temporarily. If you disconnect the intercom
call, the mobile phone connection is made again automatically so that
you can use a mobile phone call function. During the intercom call,
you cannot pick up the incoming phone call since it is disconnected,
however, you can pick it up if you disconnect the intercom call.
SMH10
g
g
rin
rin
Pa
i
(A)
i
Pa
(A)
3. The Other SMH10 (C) may join the intercom by making an intercom
call to you (A).
(B)
(B)
(C)
(C)
2.Start an intercom conversation with non-Sena Bluetooth headset
(B) in your intercom group. For example, you (A) may start an
intercom conversation with non-Sena Bluetooth headset (B). The
non-Sena Bluetooth headset (B) may also start an intercom call
with you (A).
4.Now you (A), non-Sena Bluetooth headset (B), and the other
SMH10 (C) are having a three-way conference intercom.
(A)
(B)
(C)
(A)
(B)
(C)
5.You may disconnect the three-way Universal Intercom using the
same way as you do in normal three-way intercom. Please refer to
section, 14.2 “End Three-way Intercom”.
35
English
1.You (A) need to be paired with non-Sena Bluetooth headset (B)
and another SMH10 headset (C) for the three-way conference
intercom.
SMH10
17.4 Four-way Universal Intercom
You may make a four-way Universal Intercom connection with a couple
of different configurations, 1) three SMH10s and one non-Sena Bluetooth
headset or 2) two SMH10s and two non-Sena Bluetooth headsets.
You may have a couple of other four-way Universal Intercom
configurations, 1) your headset (A), a non-Sena Bluetooth headset
(B), another SMH10 (C), and a non-Sena Bluetooth headset (D), 2)
your headset (A), a non-Sena Bluetooth headset (B), and two other
SMH10 headsets (C and D). You may make the four-way Universal
Intercom call the same way as a normal four-way intercom call.
17.4.1 Four-way Universal Intercom Case 1
Two SMH10 headsets (A and C) and two non-Sena Bluetooth headsets
(B and D).
1.You (A) may start an intercom conversation with the non-Sena
Bluetooth headset (B).
2.The other SMH10 (C) may join the intercom by making an intercom
call to you (A).
(A)
(B)
36
(C)
(D)
(D)
(B)
3.The non-Sena Bluetooth headset (D) may join the conference
intercom by making an intercom call to the SMH10 (C).
(A)
(B)
(A)
(C)
(C)
(D)
SMH10
(A)
(C)
(D)
(B)
You may disconnect a four-way Universal Intercom using the same
way as you do in a normal four-way intercom. Please refer to section,
15.2 “End Four-way Intercom”.
17.4.2 Four-way Universal Intercom Case 2
Three SMH10 headsets (A, C and D) and one non-Sena Bluetooth
headset (B). The procedure is the same as the case 1 described in
section 17.4.1.
18.THREE-WAY CONFERENCE PHONE CALL
WITH INTERCOM PARTICIPANT
You can have a three-way conference phone call by adding an
intercom friend to the mobile phone conversation. While having a
mobile phone call, make an intercom call to one of the intercom
friends by tapping the Jog Dial to form a three-way conference call
with the person on the mobile phone line. To disconnect the intercom
first and go back to your private mobile phone call, terminate the
intercom by tapping the Jog Dial. To end the mobile phone call
first and maintain the intercom conversation, press the Jog Dial for
2 seconds, or tap the phone button, or wait for the person on the
mobile phone line to end the call.
Start
Tap Jog Dial while having a mobile phone call
End intercom first
(A)
(B)
(C)
End phone call first
(D)
English
4.Now two SMH10 headsets (A & C) and two non-Sena Bluetooth
headsets (B & D) are connected with the four-way Universal Intercom.
Tap Jog Dial
Press Jog Dial for 2”
or
Tap Phone Button
or
Wait for the called person to end the call
Start & End Three-way Conference Phone Call
37
SMH10
19.INTERCOM FAILURE
When you try to start an intercom conversation with an intercom friend
who is already having a conference intercom with other riders or a
mobile phone call, you will hear a low tone double beep signifying an
intercom busy signal. In this case, you have to try again later.
20.INTERCOM RECONNECTION
If your intercom friend goes out of range while having an intercom
conversation, you may hear static noise and eventually the intercom
will be disconnected. In this case, the SMH10 automatically tries to
reconnect the intercom every 8 seconds and you will hear high tone
double beeps until the intercom is reestablished. If you don’t want to
make a reconnection, tap the Jog Dial to stop the attempt.
38
21.RESET TO FACTORY DEFAULT SETTINGS
1.To restore the SMH10 to factory default settings, press and hold
the Phone Button for 12 seconds until the LED shows solid red
and you hear double beeps. You will hear a voice prompt saying
“Factory reset”.
2.Within 5 seconds, press the Jog Dial to confirm reset. The headset
will be restored to factory setting and switched off automatically.
You will hear a voice prompt saying “Headset reset, good-bye”.
3.If you don’t press the Jog Dial within 5 seconds, the reset attempt
is canceled and the headset returns to stand-by mode. You will
hear a voice prompt saying “Canceled”.
SMH10
When the SMH10 is not working properly or is in faulty status for any
reason, you may reset by pushing the pin-hole reset button at the
back of the headset main unit. Insert a paper clip into the reset pinhole and press the reset button for a second with light pressure. The
SMH10 will be switched off, and you have to turn the system back
on and try again. However, this will not restore the headset to factory
default settings.
23.FIRMWARE UPGRADE
English
22.FAULT RESET
The SMH10 supports firmware upgrade function. Please visit Sena
Bluetooth web site at www.sena.com to check the latest software
downloads.
39
SMH10
24.SENA BLUETOOTH CONNECTION CASE
STUDIES
Case 1
Bluetooth Pairing Procedure
1Mobile Phone Pairing
2Multipoint Pairing
3Intercom Pairing
Mobile Phone
Bluetooth GPS*
zumo 220/350/550/660/665, TomTom Rider
Mobile Phone
Pairing
Intercom
Pairing
40
Multipoint
Pairing
Usage
• Mobile phone: phone call, listening to music
• GPS: GPS instruction
•Intercom
Bluetooth GPS*
SMH10
Case 3
Case 2
English
GPS - Mobile
Phone Pairing
Bluetooth GPS*
Bluetooth GPS*
Mobile Phone
Mobile Phone
Pairing
Mobile Phone
Pairing
Intercom
Pairing
Bluetooth Pairing Procedure
1GPS - Mobile Phone Pairing
2Mobile Phone Pairing
3Intercom Pairing
Bluetooth GPS*
zumo 550/660/665, TomTom Rider
Usage
•GPS
zumo 660/665: GPS instruction, phone call, listening to music
zumo 550, TomTom Rider: GPS instruction, phone call
•Intercom
Intercom
Pairing
Multipoint
Pairing
Mobile Phone
Bluetooth Pairing Procedure
1Mobile Phone Pairing
2Multipoint Pairing
3Intercom Pairing
Bluetooth GPS*
zumo 220/350/550/660/665, TomTom Rider
Usage
• Mobile Phone: phone call
•GPS
zumo 660/665: GPS instruction, listening to music
zumo 220/350/550, TomTom Rider: GPS instruction
• Intercom
41
SMH10
Case 4
Case 5
Mobile Phone
Mobile Phone
Mobile Phone
Pairing
Mobile Phone
Pairing
GPS
Intercom
Pairing
Mobile Phone
Pairing
Intercom
Pairing
Mobile Phone
Pairing
Motorcycle Bluetooth
Audio System*
Bluetooth GPS*
Music
Bluetooth Pairing Procedure
1Mobile Phone Pairing
2Mobile Phone Pairing
3Intercom Pairing
Bluetooth GPS*
Yupiteru, smartphone apps
Usage
• Mobile Phone: phone call
• GPS: GPS instruction
•Intercom
42
Bluetooth Pairing Procedure
1Mobile Phone Pairing
2Mobile Phone Pairing
3Intercom Pairing
Motorcycle Bluetooth Audio System*
BMW R1200RT, K1600GT, K1600GTL
Usage
• Mobile Phone: phone call
• Motorcycle Bluetooth Audio System: listening to music, GPS instruction
• Intercom
SMH10
Case 6
Mobile Phone
English
Bluetooth Pairing Procedure
1Mobile Phone Pairing
2Mobile Phone Pairing
3Multipoint Pairing
4Intercom Pairing
Bluetooth GPS*
zumo 220/350/550/660/665, TomTom Rider
Mobile Phone
Pairing
Motorcycle Bluetooth Audio System*
BMW R1200RT, K1600GT, K1600GTL
Intercom
Pairing
Mobile Phone
Motorcycle Bluetooth
Pairing
Audio System*
Music
Usage
• Mobile Phone: phone call
• Motorcycle Bluetooth Audio System: listening to music
• GPS: GPS instruction
• Intercom
Multipoint
Pairing
Bluetooth GPS*
43
SMH10
Case 7
Bluetooth Pairing Procedure
1Mobile Phone Pairing
2Multipoint Pairing
3Intercom Pairing
Mobile Phone
GPS
Mobile Phone
Pairing
SR10
Multipoint
Pairing
Two-way Radio
Intercom
Pairing
Radar Detector
44
Usage
• Mobile Phone: phone call
• SR10: two-way radio, GPS guidance, Radar detecting signal
• Intercom
SMH10
Case 8
Mobile Phone
Pairing
Mobile Phone
Pairing
MP3 Player
Intercom
Pairing
English
GPS Mobile Phone
Bluetooth GPS*
Pairing
Mobile
Phone
Bluetooth Pairing Procedure
1GPS - Mobile Phone Pairing
2Mobile Phone Pairing
3Mobile Phone Pairing
4Intercom Pairing
Bluetooth GPS*
zumo 220/350/550/660/665, TomTom Rider
Usage
• GPS: phone call, GPS instruction
• MP3 Player: listening to music
• Intercom
45
SMH10
Case 9
Bluetooth Pairing Procedure
1Mobile Phone Pairing
2Mobile Phone Pairing
3Mobile Phone Pairing
4Multipoint Pairing
5Intercom Pairing
Mobile Phone
GPS
Mobile Phone
Pairing
SM10
SR10
Multipoint
Pairing
Mobile Phone
Pairing
Two-way Radio
Intercom
Pairing
Mobile Phone
Pairing
Radar Detector
46
Usage
• Mobile Phone: phone call
• SR10: two-way radio, GPS instruction, Radar detecting signal
• SM10: listening to music/sharing
• Intercom
SMH10
Case 10
Mobile Phone
Mobile Phone
Pairing
Multipoint
Pairing
Intercom
Pairing
Mobile Phone
Pairing
English
Bluetooth Pairing Procedure
1Mobile Phone Pairing
2Mobile Phone Pairing
3Mobile Phone Pairing
4Multipoint Pairing
5Intercom Pairing
Bluetooth GPS*
zumo 220/350/550/660/665, TomTom Rider
Bluetooth GPS*
Usage
• Mobile Phone: phone call
• GPS: GPS instruction
• SM10: listening to music/sharing
•Intercom
Mobile Phone
Pairing
SM10
OR
Motorcycle
Audio System
MP3 Player
47
SMH10
25.OPERATION QUICK REFERENCE
Button
Phone Button
+ Jog Dial
Phone Button
Description
LED
Beep
1 sec
Solid blue
Ascending beeps
Power-off
Tapping
Solid red
Descending beeps
Mobile phone
pairing
5 sec
Blue & red
alternatively
flashing
High tone multiple
beeps
MP3, GPS
pairing
5 sec
Blue & red
alternatively
flashing
High tone multiple
beeps
2 sec
-
High tone single
beep
12 sec
Solid red
High tone double
beeps
Button
Description
Intercom pairing
Multipoint pairing
Duration
5 sec
LED
Red flashing
Beep
Double tone beeps
Jog Dial of any one of the two headsets
5 sec
Red flashing
Multiple beeps
Phone Button within 2 sec
Universal
intercom pairing
8 sec
Blue flashing
-
Start/end
intercom
conversation
Tapping
-
-
End conference
intercom
1 sec
Blue flashing
Mid-tone single
beep
Jog Dial within 5 sec to confirm reset
Reject incoming
call
2 sec
-
-
Make & answer
phone call
Tapping
-
-
Volume
adjustment
Rotating
-
-
Speed dial
Double tapping
-
-
Track forward/
back
Rotating while
pressing
-
-
Play/pause
Bluetooth music
1 sec
-
Mid-tone double
beeps
Call transfer
Factory reset
48
Duration
Power-on
Jog Dial
SMH10
FCC Compliance Statement
This device complies with part 15 of the FCC rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a
Class B digital device pursuant to part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment on
and off, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antennae
• Increase the separation between the equipment and the receiver
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC RF Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for
an uncontrolled environment. End users must follow the specific operating
instructions for satisfying RF exposure compliance. The antenna used for
this transmitter must not transmit simultaneously with any other antenna
or transmitter, except in accordance with FCC multi-transmitter product
procedures.
FCC Caution
Any changes or modifications to the equipment not expressly approved
by the party responsible for compliance could void user’s authority to
operate the equipment.
CE Declaration of Conformity
This product is CE marked according to the provisions of the R&TTE
Directive (99/5/EC). Hereby, Sena declares that this product is in
compliance with the essential requirements and other relevant provisions
of Directive 1999/5/EC. For further information, please consult www.
sena.com. Please note that this product uses radio frequency bands not
harmonized within EU. Within the EU this product is intended to be used
in Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland,
Italy, Luxembourg, The Netherlands, Portugal, Spain, Sweden, United
Kingdom and within EFTA in Iceland, Norway and Switzerland.
49
English
CERTIFICATION AND SAFETY APPROVALS
SMH10
Industry Canada Statement
This device complies with Industry Canada license-exempt RSS
standard(s). Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that
may cause undesired operation of the device.
Bluetooth License
The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc.
and any use of such marks by Sena is under license. Other trademarks and
trade names are those of their respective owners.
The product is compliant with and adopts the Bluetooth® Specification 3.0
and has successfully passed all interoperability tests that are specified in the
Bluetooth® specification. However, interoperability between the device and
other Bluetooth®-enabled products is not guaranteed.
WEEE (Waste Electrical and Electronic Equipment)
The crossed-out wheel bin symbol on the product, literature, or
packaging reminds you that all electrical and electronic
products, batteries, and accumulators must be taken to
separate collection at the end of their working life. This
requirement applies to the European Union and other locations
where separate collection systems are available. To prevent
possible harm to the environment or human health from uncontrolled waste
disposal, please do not dispose of these products as unsorted municipal
waste, but hand it in at an official collection point for recycling.
50
SAFETY INFORMATION
Please ensure that the product is properly used by observing the
warnings and cautions below to prevent any risk and/or damage to
property.
Product Storage and Management
•
Keep the product free of dust. It may damage mechanical and
electronic parts of the product.
• Do not store the product in high temperatures as this may reduce the
life span of electronic devices, damage the battery, and/or melt plastic
parts of the product.
• Do not store the product in cold temperatures. Abrupt changes
in temperatures may cause condensation and damage electronic
circuits.
•D
o not clean the product with cleaning solvents, toxic chemicals, or
strong detergents as this may damage the product.
• Do not paint the product. Paint may obstruct moving parts or interfere
with the normal operation of the product.
• Do not drop or otherwise shock the product. It may damage the
product or its internal electronic circuits.
• Do not disassemble, repair or modify the product as this may damage
the product and invalidate the product warranty.
SMH10
• When using the product, drive at a low speed (slower than 35km/h) for
safety. In addition, be certain to conform to laws regarding the use of
communications devices while driving.
• Do not put the product where it may hamper the driver's vision or
manipulate it while driving. This may cause traffic accidents.
• Before driving, fasten the product to the helmet, and double-check
that it is fastened. Separation of the product while driving may cause
damage to the product or accidents.
• If the product is damaged, stop using it immediately. It may cause
damage, explosion, or fire.
Battery
This product has an irreplaceable rechargeable battery inside.
Therefore, when using the product, make sure to adhere to the following:
• Never separate the battery from the product as this may damage the
product.
• The battery performance may be reduced over time with usage.
• In recharging the battery, make sure to use an approved charger
provided by the manufacturer. Use of a non-approved charger may
cause fire, explosion, leakage, and other hazards may also reduce
the life time or performance of the battery.
51
English
Product Use
• In some regions, it is prohibited by law to ride motorcycles or bicycles
while wearing headsets. Therefore be certain to comply with all
relevant laws in the region before using the product.
• Use of the product at a high volume for a long period of time may
damage your eardrums or hearing ability. Keep the volume at a
modest level.
• Do not cause impact to the product or touch it with sharp tools as this
may damage the product.
• Do not use the product in high-temperatures or apply heat to the
product as this may cause damage, explosion, or fire.
• Keep the product dry and away from water. It may damage the
product.
• Keep product away from pets or small children. It may damage the
product or cause accidents.
• Do not use the product near a microwave oven or a wireless LAN
device as this may cause malfunction or interference with the product.
• In any place where wireless communication is prohibited, such as
hospitals or airplanes, turn off the power and refrain from using the
product. In a place where wireless communication is prohibited,
electromagnetic waves may cause hazards or accidents.
• Do not use the product near hazardous explosives. When there
are near any explosion hazards, turn off the power and heed any
regulations, instructions, and signs in the area.
SMH10
• Store the battery at temperatures of 15°C~25°C (59°F~77°F). Higher
or lower temperatures may reduce the capacity and life of the battery,
or may cause temporary non-operation. Do not use the product in
sub-zero temperature, because it may cause serious reduction of the
battery performance.
• If you apply heat to the battery or throw it into fire, it may explode.
• Do not use the product with a damaged battery. It may explode and/
or cause accidents.
• Never use a damaged charger. It may explode and/or cause accidents.
• Battery life may vary depending on conditions, environmental factors,
functions of the product in use, and devices used with it.
PRODUCT WARRANTY AND DISCLAIMER
Limited Warranty
Limited Warranty
Sena Technologies, Inc. (“Sena”) guarantees the product quality based
on the technical specification stated in the product manual, and data
regarding product warranty. Here, product warranty extends to the product
only. Sena will not be liable for any loss, damage of human life, or loss of
property which may result from using the product beyond defective parts
or flaws that occur due to problems in manufacture.
Warranty Period
Sena guarantees free-of-charge replacements of defective parts of the
product or flaws that may have occurred due to problems in manufacture
for a period of 2 years from the date of initial purchase.
Termination
Quality warranty of the product becomes effective on the date of initial
purchase. In addition, the quality warranty of the product expires when the
warranty period expires. However, in the following cases, the warranty will
be terminated prematurely.
• In the event the product has been sold or transferred to a third party.
• In the event the manufacturer's name, serial number, product label, or
other markings have been modified or removed.
52
SMH10
Notice and Waiver
By buying and using this product, you relinquish considerable legal rights
including any claim for compensation for damages. Therefore, be certain
to read and understand the following terms and conditions before using
the product. Use of this product will constitute consent to this agreement,
and forfeiture of rights to all claims. If you do not consent to all the terms
and conditions of this agreement, return the product for a refund. (Refer to
the section “Return for Full Refund”.)
1. You agree that you, your descendants, legal proxies, successors, or
transferees will not raise permanent volitional request for any suit, claim,
implementation, redemption or similar action from Sena with regard to
any occasion such as difficulty, pain, suffering, inconvenience, loss,
injury, or death which may occur to you or a third party during the use
of this product.
2. You must completely understand and accept all risks (including those
occurring due to any careless behavior of yours or others) which may
occur during the use of this product.
3. You are responsible for ensuring that your medical condition permits
usage of the product and that you are in sufficient physical condition
for using any device which can be used with it. In addition, you must
ensure that the product does not limit your abilities and that you are
able to use it safely.
4. You must be an adult who can take responsibilities for using the product.
5. You must read and understand the following warnings and alerts:
• Sena; together with employees, managers, partners, subsidiaries,
representatives, agents, supporting firms and suppliers, sole sellers
of Sena (collectively referred to as “the company”) recommend that,
before using the product and similar devices of any brands including
its derivative models, you collect any relevant information in advance
and be entirely prepared in terms of weather, traffic situation, and
road conditions.
• When you use the product while you operating any vehicle or
equipment such as motorcycles, scooters, mopeds, ATVs, or quadbikes (hereinafter called as “transportation means”), you must take
complete caution regardless of the location of such operation.
• Use of the product on the road may cause such risks as fracture,
serious disability, or death.
• Risk factors, which may occur when you use the product, may be
due to errors of the manufacturer, its agents, or third parties which are
involved in the manufacturing.
• Risk factors, which may occur when you use the product, may be
unforeseeable. Therefore, you must take full responsibility for any
damage or loss caused by all risk factors which may occur when
using the product.
• When you use the product, use good judgment; never use it under the
influence of alcohol.
53
English
• In the event any unauthorized person has tried to disassemble, repair,
or modify the product.
SMH10
6. You must read and completely understand all terms and conditions
of legal rights and warnings that are involved in using the product. In
addition, usage of the product constitutes acceptance of all terms and
conditions regarding waiver of rights.
Warranty Exclusions
Reasons for Limited Liabilities
If you do not return the product after purchasing it, you relinquish all rights
to liabilities, loss, claims, and claims for reimbursement of expenses
(including attorney's fees). Therefore, Sena will not be liable for physical
injury, death, or any loss or damage of transportation means, possessions,
or assets which belong to you or third parties that may have occurred while
you use the product. Further, Sena will not be liable for any substantial
damage not related to the, condition, environment, or malfunction of the
product. All risks related with the operation of the product depend entirely
on the user regardless of its use by the initial purchaser of a third party.
Use of this product may violate local or national laws. In addition, be
aware once again that correct and safe use of the product is entirely your
responsibility.
Limitation of Liability
TO THE FULL EXTENT ALLOWED BY LAW, SENA EXCLUDES FOR ITSELF
AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR
TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL,
54
INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR
LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF
INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF
OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE,
USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS,
EVEN IF SENA OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO
REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID,
AT SENA’S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL
NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF
ITS ESSENTIAL PURPOSE. IN ANY CASE, THE TOTAL COMPENSATION
LIABILITIES OF SENA OR ITS SALES AGENTS SHALL NOT EXCEED THE
PRICE PAID FOR THE PRODUCT BY THE PURCHASER.
Liabilities Disclaimer
In addition to damages which may occur due to the use of the product,
Sena will not be liable for damages of the product which occur due to the
following events.
• In the event the product is misused or used for purposes other than its
intended purposes.
• In the event the product is damaged because the user does not follow the
content of the product manual.
• In the event the product is damaged because it has been left unattended
or has undergone any other accident.
SMH10
Return for Full Refund
Should you not agree to the terms and conditions explained above, you
may return the product for a full refund. To get a refund, within 14 days
from the purchase date you must return the product to the seller in such a
condition as it was purchased.
Unless you return the product within 14 days from the purchase date,
you will have read and agreed to all the terms and conditions explained
above, and Sena will not be liable for any claim for damages related with
the product.
Warranty Service
To obtain product warranty service, send the defective product, at your
expense, to the manufacturer or the seller along with proof of purchase
(a receipt that shows the purchase date, a product registration certificate
of the Website, and other relevant information). Take necessary measures
to protect the product. In order to get a refund or replacement, you must
include the whole package as it was purchased.
Free-of-charge Service
Sena will provide free-of-charge repair or replacement service for the
product when product defects occur within the scope of the product
warranty during the warranty period.
55
English
• In the event the product is damaged because the user has used any
parts or software which are not provided by the manufacturer.
• In the event the product is damaged because the user has disassembled,
repaired, or modified it in such way as is not explained in the product
manual.
• In the event the product is damaged by a third party.
• In the event the product is damaged due to Acts of God (including fire,
flood, earthquake, storm, hurricane or other natural disaster).
• In the event the surface of the product is damaged by use.
3.4.1
www.sena.com
User's Guide for Firmware v5.1

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