Uniden EZI2996 User`s guide

EZI2996 Series User's Guide
What's in the box?
EZI2996
expandable
base with
cordless
handset
Base AC adapter
(PS-0034)
Rechargeable
battery pack
(BT-1007)
Battery cover
Telephone cord
You might also find:
EZX290
accessory
handset and
charger
Charger AC
adapter
(PS-0035)
Rechargeable
battery pack
(BT-1007)
Battery
cover
If you purchased You should
model number:
have:
EZI2996
None
EZI2996-2
1 of each
EZI2996-3
2 of each
3 of each
EZI2996-4
EZI2996-5
4 of each
EZI2996-6
5 of each
If any items are missing or damaged, contact our Customer Care Line
immediately. Never use damaged products!
Need Help? Get answers 24/7 at our website: www.uniden.com.
If You...
Contact Uniden’s...
have a question or problem
Customer Care Line*
Phone Number
817-858-2929 or
800-297-1023
need a replacement part or
accessory (such as a belt clip,
Parts Department*
headset, or wall mount bracket)
800-554-3988
need special assistance due to a
Accessibility Help Line
disability
800-874-9314
(voice or TTY)
* During regular business hours, Central Standard Time. Visit our website for detailed business
hours.
What's in the manual?
Installing Your Phone........................... 1
Charge the Battery..................................1
Connect the Telephone Cord..................2
Getting to Know Your Phone.............. 3
Base Keys and How They Work.............3
Parts of the Handset................................4
Using the Menus................................... 7
The Handset Setup Menu.....................7
Day & Time Setting................................8
The Global Setup Menu........................8
Entering Text on Your Phone.................8
Using Your Phone................................. 9
Changing the Volume...........................10
Using the Redial List..............................10
Using Caller ID and Call Waiting...........11
Using Seven-Digit Dialing.....................12
Using the Phonebook............................12
Chain Dialing.........................................13
Finding a Lost Handset.........................13
Using an Optional Headset...................13
Using Multi-Handset Features........... 14
Using Special Features....................... 15
Using Do Not Disturb............................15
Adjusting the Base Visual Ringer ........16
Using the Audio Boost..........................16
Using Text-To-Speech..........................16
Using a Voice Mail Service................ 17
Setting Up Your Voice Mail..................17
Getting Your Messages.........................17
Resetting the Voice Message Indicator17
Solving Problems................................ 18
Weak or Hard To Hear Audio ..............19
Noise or Static On The Line..................19
Changing from Tone to Pulse Dialing..20
Resetting and Registering Handsets....21
Handling Liquid Damage......................22
Important Information........................ 23
Terms Used In This Guide....................23
Specifications........................................23
Battery Information...............................23
Compliance information.......................24
One-year Limited Warranty..................26
Expanding Your Phone.........................14
Using Conference Calling.....................14
Using Call Transfer................................14
Using the Intercom................................15
Using Privacy Mode..............................15
Important Safety Precautions!
When using your telephone equipment, basic safety precautions should
always be followed to reduce the risk of fire, electric shock and injury to
persons, including the following:
 This unit is NOT waterproof. Do not expose it to rain or moisture.
 Do not use this product near water, for example, near a bath tub, wash
bowl, kitchen sink or laundry tub, in a wet basement or near a swimming
pool.
 Avoid using a telephone (other than a cordless type) during an electrical
storm. There may be a remote risk of electric shock from lightning.
 Do not use the telephone to report a gas leak in the vicinity of the leak.
 Use only the power cord and batteries indicated in this manual. Do not
dispose of batteries in a fire. They may explode. Check with local codes
for possible special disposal instructions.
 Do not place the handset in any charging cradle without the battery
installed and the battery cover securely in place.
SAVE THESE INSTRUCTIONS!
Installing Your Phone
Charge the Battery
) Unpack all handsets, battery packs, and battery
covers. If any battery cover is already on
the handset, press in on the notch and slide
the cover down and off.
2) Line up the red and black wires on the
battery pack with the label inside the
handset.
Black
Red
) Push the battery pack connector in
until it clicks into place. Tug gently
on the wires to make sure the battery
pack is securely connected.
) Place the cover over
the battery
compartment and
slide it up into place.
) Connect the base
AC adapter
to the
AC IN 7.8V
jack on the
back of the
base. Route
the cord
through the
molded wiring
channel as
shown.
) If you have accessory handsets, connect
a charger AC adapter to each charger's
AC IN 8V jack and set the plug into the
notch as shown. (These adapters might
already be connected.)
) Plug the other end of each adapter into
a standard 120V AC power outlet.
) Place a handset in the base and any accessory handset(s) in the
charger(s) with the display(s) facing forward. The
charge light on the base and each charger
should all turn on.
If...
Try...
the charge - reseating the handset.
light does - checking the AC adapter connection.
not turn on - seeing if the outlet is controlled by a
wall switch.
Charge all handsets completely (about 15
hours) before using them.
Connect the Telephone Cord
Use the telephone
cord to connect the
TEL LINE jack to a
standard telephone
wall jack.
Test the connection
) Pick up the handset from the cradle and press Talk. You should hear
a dial tone, and the display should say Talk.
If...
you don't hear a dial tone or the
display says Check Tel Line
Try...
checking the connection between
the base and the phone jack.
2) Make a quick test call. (Press Talk again to hang up.)
If...
you keep hearing a dial tone
there's a lot of noise or static
Try...
changing to pulse dialing mode (see
page 20).
see page 19 for tips on avoiding
interference.
) Test any accessory handsets the same way. If you can't get a dial
tone or the handset display says Unavailable, try moving the handset
closer to the base or resetting it (see page 21).
Getting to Know Your Phone
Base Keys and How They Work
Front view
Ringer
speaker
FIND
Find
Cradle
Charging
contacts
CHARGE
Visual
ringer
light
DO NOT DISTURB
Microphone
(on back)
Back View
Side View
UP
DOWN
+
RINGER
VISUAL RINGER
switch
Key name (& icon) What it does
Do not disturb (
)
- In standby: turn the Do Not Disturb feature on or off (see
page 15).
Find
- In standby: page all handsets so you can find a lost one.
Ringer
- In standby: cycle through the 4 different ringer tones.
Key name (& icon) What it does
Down (–)
- In standby or while the phone is ringing: decrease the
ringer volume.
Up (+)
- In standby or while the phone is ringing: increase the
ringer volume.
Visual Ringer
- In standby: adjust the brightness of the base visual
ringer (see page 16).
switch
Parts of the Handset
If the key name is spelled out on the key itself, it's not labeled in the
drawing below.
Left
Right
side
side
Visual
ringer
BOOST
Headset
jack
Earpiece
UP
DOWN
Display
PHONEBOOK/
LEFT
CALLER ID/
RIGHT
SPEAKER
Twelvekey dial
pad
Charging
contacts
Microphone
TONE
Handset keys and how they work
Key name
(and icon)
What it does
- In standby or during a call: open the phonebook.
Phonebook/
- In the menu: go back to the previous screen.
left (PHBK)
- During text entry: move the cursor to the left.
Speaker
(SPKR)
- Switch a normal call to the speakerphone (and back).
select/
Menu
- In standby: open the menu.
- In the menu or any list: select the highlighted item.
Caller ID/
right (CID)
- In standby or during a call: open the Caller ID list.
- During text entry: move the cursor to the right.
Talk
- In standby: start a telephone call (get a dial tone).
- During a call: hang up.
Flash/exit
- During a call: switch to a waiting call.
- While the phone is ringing: mute the ringer for this call only.
- In the menu or any list: exit the menu and go back to the
previous operation.
Clear/
intercom
- In standby: page another handset using the intercom.
- During a call: put the call on hold and start a call transfer.
- While entering text: delete the last character, or press and hold
to delete all the characters.
Redial/
pause
- In standby: open the redial list.
- During a phone number entry: insert a two-second pause.
mute/
Messages
- In standby: access your voice mail (see page 17).
- During a call: mute the microphone.
- While the phone is ringing: mute the ringer for this call only.
Boost
- During a call: boost the volume of the earpiece (see page 16).
Up (
Down (
Tone
- In standby: increase the ringer volume.
- During a call: increase the call volume.
- In the menu or any list: move the cursor up one line.
)
)
- In standby: decrease the ringer volume.
- During a call: decrease the call volume.
- In the menu or any list: move the cursor down one line.
- During a call: adjust the audio tone (see page 19).
Reading the handset display
The table below shows the
possible icons and what they
mean. Since the icons appear
based on what you're doing
with the phone, you won't ever
see all of these icons at the
same time.
Icon
Status icons
Time
12:00A
Handset #1
Caller ID New CID: 5
count
Handset
banner
What it means
The volume of the earpiece is boosted (see page 16).
The ringer is turned off: this handset will not ring when a call
comes in.
You have a voice message waiting (see the section titled "Using a
Voice Mail Service" on page 17).
Privacy Mode is on: no other handset can use the line or join your
call.
The speakerphone is on.
The microphone is muted, and the caller can't hear you.
T-coil mode is on. (See "Do you have a T-coil hearing aid?" on page
19.)
The battery is 1) fully charged, 2) half charged, 3) getting low, or 4)
empty.
Using the Menus
The menus are designed to be as easy as possible. Some users don't
even need
To open the menu, press SELECT/MENU.
the manual
To select the
once they
highlighted option,
know how
press SELECT/MENU.
Handset
Setup
Use UP and
to perform
DOWN to
OR
Day & Time
move the
these
cursor.
Global Setup
To close the menu,
basic
press FLASH/EXIT.
actions:
Open the menu
Press Select/menu.
Move the cursor
The arrow cursor on the left side of the line shows which
menu item is currently highlighted. Use Up to move the
cursor up and Down to move it down.
Select an option
Move the cursor to highlight the option, then press
Select/menu.
Go back to the
previous screen
Press Phonebook/left.
Close the menu
Press Flash/exit.
If you don’t press any keys for thirty seconds, the phone times out
and exits the menu. (When setting the day and time, the time-out
period is extended to two minutes.)
The Handset Setup Menu
You have to change these settings separately for each handset.
T-coil
Turn on T-coil mode to reduce noise on certain hearing
aids (see "Do you have a T-coil hearing aid?" on page 19).
Edit Voice Mail
Program an access number so you can access a voice
mail service with the touch of a button (see "Using a
Voice Mail Service" on page 17).
Ringer Tones
Choose one of two melodies or five tones for the
handset's main ring tone. As you highlight each ring tone,
the phone plays a sample of the tone. When you hear the
tone you want, press Select/menu.
Personal Ring
Turn on the personal ring feature. If you have Caller ID,
this feature lets you assign special ring tones to anyone
in your phonebook, and your phone uses the special ring
tone when that person calls.
Autotalk
Turn on Auto Talk so you can answer the phone just by
picking up the handset from the cradle (without pressing
any buttons).
Any Key Answer
Turn on Any Key Answer so you can answer the phone
by pressing any key on the twelve-key dial pad.
Banner
Change the name used on the handset's display.
Handset Language Change the display language to Spanish or French.
Key Touch Tone
Have your keypad sound a tone when you press a key.
LCD Contrast
Change the contract of the display to make it easier to
read. Choose one of ten different levels of contrast.
TTS On/Off
Turn on the Text-To-Speech (TTS) feature (see page 16).
Day & Time Setting
If you set the day & time, the clock in your handset's display will be correct.
) Use Up and Down to choose the day of the week; press Select/menu.
2) Use the number keypad to enter the hour and minutes.
) Use Up and Down to select AM or PM; press Select/menu.
The Global Setup Menu
The settings on this menu apply to all the handsets and the base. Before
changing these settings, make sure the phone is in standby and all
handsets are within range of the base. (Only one handset at a time can
change these settings.)
Area
Code
Enter your area code so the phone hides the area code on
incoming local calls (see "Using Seven-digit Dialing" on page 12).
Dial Mode
Change the way your phone communicates with the telephone
network (see "Changing from Tone to Pulse Dialing" on page 20).
Voice
Change the way your phone communicates with a voice mail
Mail Tone service (see "Using a Voice Mail Service" on page 17).
Set Line
Mode
Do not change this setting unless instructed to by customer
service.
Entering Text on Your Phone
When you want to enter text into your phone (for example, a name in the
phonebook), use the twelve-key dial pad to enter the letters printed on the
number keys. Here's how it works:
 The phone enters the letters in the order they appear on the key. For
example, if you press the number key 2 once, the phone enters the
letter A. Press 2 twice for B, and three times for C.
 If you press the key again after the last letter, the phone starts the same
letter sequence with small letters. If you press 2 four times in a row, the
phone enters a (small letter). Press 2 five times for b, and six times for c.
 If you see the icon [Aa] in the display, the phone enters capital letters
first (A B C), then small letters (a b c), then the number on the key (2).
The icon [aA] means the phone starts at the small letters, so it enters
small letters first, then the number on the key, then capital letters.
 The phone automatically uses a capital letter for the first letter and any
letter directly after a space; all other times, it uses small letters.
 If two letters in a row use the same number key, enter the first letter,
then use Caller ID/right to move the cursor to the next position to enter
the second letter.
Switch between capital
Press
letters and small letters
.
Move the cursor
Press Phonebook/left to move the cursor to the left.
Press Caller ID/right to move the cursor to the right.
Leave a blank space
Press Pound (#).
Erase one letter
Move the cursor to the letter you want to erase and
press Clear/intercom.
Erase the entire entry
Press and hold Clear/intercom.
Enter punctuation or a
symbol
Press 0 to rotate through the available symbols.
Using Your Phone
To...
With the earpiece
With the handset speaker
make a call: Dial the
number, then...
press Talk. (To switch
the call to the speaker,
press Speaker.)
press Speaker. (To switch
the call to the earpiece,
press Speaker.)
answer a call
Press Talk.
Press Speaker.
hang up
Press Talk or return the handset to the cradle.
put a call on hold
Press Clear/intercom.
return to a call on hold
Press Talk.
mute the microphone
during a call
Press mute/messages. Press again to turn the
microphone back on.
Press Speaker.
Changing the Volume
You can set the ringer, earpiece, and speaker volume separately for each
handset. You can change the ringer volume on the base, also.
To change the... Follow these steps...
handset ringer
volume
With the phone in standby, press Up or Down to cycle through
the available ringer volumes: Off, Low, Medium, or High.
While the speaker is playing (e.g., during a speakerphone
handset speaker
call), press Up to make the speaker louder or Down to make
volume
it softer. Choose one of 6 volume levels.
handset
During a normal call, press Up to make the earpiece louder
earpiece volume or Down to make it softer. Choose one of 6 volume levels.
base ringer
volume
With the phone in standby or while it is ringing, press Up to
make the ringer louder or Down to make it softer. Choose
one of 3 volume levels or off.
To change the volume of Caller ID announcements, change the ringer
volume.
Muting the ringer
If you want a handset to stop ringing just for "right now", you can mute
the ringer instead of turning it off. While the phone is ringing, press mute/
messages or Flash/exit to turn the ringer off for the current call only: the
ringer automatically turns back on when the next call comes in.
Using the Redial List
Each handset saves the last 5 numbers you dial on it.
Open the redial list
Press Redial/pause.
Scroll through the
list
Press Down to scroll through the list from newest to
oldest. Press Up to scroll from oldest to newest.
Close the redial list
Press Flash/Exit or Phonebook/left.
With the phone in standby, open the list. Find the number you want, then:
to redial the selected number Press Talk or Speaker.
to delete the number
Press Select/menu and select Delete Entry.
to save it to the phonebook
Press Select/menu and select Store Into Pb.
10
Using Caller ID and Call Waiting
You have to subscribe to Caller ID, Call Waiting, and Caller ID on
Call Waiting services to use the features described in this section:
contact your telephone provider for more information.
When a call comes in, the phone displays the caller’s number and name (if
available); if you turned on Text-To-Speech, it also announces the name.
The phone saves the information for the last 30 received calls to the CID
list. When it's in standby, the phone displays how many new calls you've
received since the last time you checked the CID list.
Open the CID list
Press Caller ID/right.
Scroll through the CID
list
Press Down to scroll through the list from newest to
oldest. Press Up to scroll from oldest to newest.
Close the CID list
Press Phonebook/left.
Dialing from the Caller ID list
) Find the entry you want to dial.
2) If the phone number is a long distance or toll call, but the CID record
doesn't have a 1 in front of it, press to add the 1.
) To dial the number, press Talk (or Speaker to use the speakerphone).
You can also press Talk or Speaker before you open the CID list. Find the
number you want to dial, then press Select/menu.
Caller ID menu options
Open the CID list with the phone in standby. Find the number you want
and press Select/menu to open the CID menu. You have these options:
Delete Entry
Erase this Caller ID number.
Add this number to this handset's phonebook. The handset
Store Into Pb will prompt you to enter the name, edit the phone number,
and choose a personal ring.
Delete All
Erase this handset's CID list. (This does not affect the CID lists
saved on any other handsets.)
Using Call Waiting
If you get a Call Waiting call, the phone can sound a tone and display any
CID information received for the waiting call. Press flash/exit to switch
between your current call and the waiting call; remember, each time you
switch, there is a short pause before you're connected to the other caller.
11
Using Seven-Digit Dialing
If you can make a local call by dialing only seven digits instead of ten, you
can tell the phone to hide your local area code in the CID list.
) Open the menu and select Global Setup, then select Area Code.
2) Use the number keypad (0 - 9) to enter your three-digit area code.
) Press Select/menu when you’re finished.
 The phone uses the programmed code as a filter. When calls come in,
the phone compares the received area code to the programmed one. If
they match, the phone hides the area code in the CID list.
 When you're in the CID list, press # to show the area code & re-hide it.
 If you dial a CID record or save it in the phonebook, the phone dials or
saves the digits exactly as they appear on the display. If you have to
use 10 digits, show the area code before you dial or save the number.
Using the Phonebook
Each handset can store up to 70 entries in its phonebook.
Open or close the phonebook Press Phonebook/left.
Scroll through the entries
Press Down to scroll through the phonebook
from A to Z or Up to scroll from Z to A.
Jump to entries that start with Press the number key corresponding to the
a certain letter
letter you want to jump to.
Dial an entry
Find the entry you want to dial and press Talk
(or Speaker).
Phonebook menu options
Open the phonebook with the phone in standby, then press Select/menu
to open the phonebook menu. Choose one of these options:
Create Add an entry to your phonebook. The handset will prompt you to
New
enter the name, edit the phone number, and choose a personal ring.
Copy
All
Copy the whole phonebook to another handset. (You must have at
least two handsets to use this feature.)
Delete Erase all the entries in this handset's phonebook. (This does not
All
affect the entries saved on any other handsets.)
12
Phonebook entry options
With the phone in standby, open the phonebook and find the entry you
want. Press Select/menu to open the individual phonebook entry menu.
Choose one of these options:
Edit
Edit this entry. The handset will prompt you to edit the name and
number, and choose a personal ring.
Copy
Copy this entry to another handset. (You must have at least two
handsets to use this feature.)
Delete Erase this entry.
Chain Dialing
 If you often have to enter a series of digits or a code number during a
call, you can save that code number to a phonebook entry and use the
phonebook to send the code number.
 Enter the code number (up to 20 digits) into the phonebook just like a
regular phonebook entry. Be sure to enter the code number into the
phonebook exactly as you would enter it during a call.
 When you hear the prompt that tells you to enter the number, open
the phonebook and find the entry that contains your code number.
Press Select/menu to transmit the code. The phone transmits the code
number exactly as you entered it in the phonebook.
Finding a Lost Handset
With the phone in standby, press Find on the base. All handsets will beep
for one minute, or until you press Find again or press any key on the found
handset.
Using an Optional Headset
You can use a standard 2.5 mm telephone headset with your handsets. To
purchase headsets, contact the Parts Department (see the front cover).
 To install a headset, remove the headset jack cover
and insert the headset plug into the jack.
 Just make and receive calls as usual, and use your
headset to talk to the caller after the call connects.
 When you connect a headset, the handset
automatically mutes the earpiece and speaker. To
re-activate the earpiece or speaker, just unplug the
headset.
13
Using Multi-Handset Features
The expandable base works together with the accessory handsets to
give you some useful multi-handset features. You must have at least two
handsets to use the features in this section.
Expanding Your Phone
 Your base supports a total of six EZX290 accessory handsets, including
any that were supplied with your phone. (The cordless handset that
comes with your base counts as one of the six.)
 Your phone may be compatible with other Uniden accessory handsets.
Please visit our website for a list of compatible handsets for your base.
 Accessory handsets must be registered to the base before you can
use them. Handsets that have not been registered display a Handset
not registered message. See page 21 for instructions on registering
handsets to this base, or see the manual for the accessory handset.
 Any accessory handsets that came packaged with the base are already
registered to that base for you.
 If a handset was previously registered to a base, you have to reset it so
you can register it to a new base (see page 21 for EZX290 handsets).
Using Conference Calling
When an outside call comes in, two handsets can join in a conference
call with the outside caller. To join the call, just press Talk. To leave the
conference call, hang up normally; the other handset remains connected
to the call. (You can also use the speakerphone for a conference call, just
like you can with a normal call.)
Using Call Transfer
You can transfer an outside call to any handset. Follow these steps to...
transfer a call
1. Press Clear/intercom to put the call on hold.
2. Select the handset you want to transfer the call to
(select All to page all the handsets).
When the other handset accepts the call, you'll be
disconnected, but you can join the call again.
cancel a transfer and
Press Talk.
return to the call
accept a transferred
call
14
1. Press Clear/intercom to answer the page and speak
to the transferring handset.
2. To accept the call, press talk.
Using the Intercom
Here are some general things you need to know about using the intercom:
 Whenever the phone is in standby, you can make an intercom call
between handsets without using the phone line.
 You can make an intercom call from any handset, but only two handsets
can be in an intercom call at any time.
 If an outside call comes in during an intercom call, the phone displays
the Caller ID information. If the other handset hasn't answered the
page, the phone cancels the page so you can answer the incoming call.
Follow these steps...
make an intercom page
1. Press Clear/intercom.
2. Select the handset you want to talk with (select
All to page all handsets).
cancel a page
Press Flash/exit.
answer an intercom page Press Clear/intercom or Talk.
leave an intercom call
Press Flash/exit.
answer an outside call
during an intercom call
Press Talk.
Using Privacy Mode
You can prevent other handsets from joining a call. Start your call as
usual, then press Select/menu: the display shows Call Privacy. Press
Select/menu again to turn privacy mode on (you'll see a in the display).
When you hang up this call, privacy mode turns off automatically.
As long you have privacy mode on, no other handsets can interrupt your
call. If you want to let another handset join the call, repeat the process
above (press Select/menu twice) to turn privacy mode off.
Using Special Features
Using Do Not Disturb
 The Do Not Disturb (DND) feature turns off the audio ringers of the base
and all handsets at the same time. (It doesn't affect the visual ringers.)
 With the phone in standby, press and hold Do not disturb on the base.
The phone shows Do Not Disturb in the display on all handsets.
 To cancel, press Do not disturb.
15
Adjusting the Base Visual Ringer
The Visual Ringer switch is at the back
of the base; use this switch to change the
brightness of the base visual ringer. (It
doesn't affect the audio ringers.)
Slide the switch so that its center (marked
with the arrow in the picture) lines up with
the brightness you want to use: High,
Low, or Off.
Using the Audio Boost
You can increase the earpiece volume for normal calls and intercom calls.
During a call, press Boost to increase the volume of the audio. While
audio boost is on, appears in the display. Press Boost again to turn off.
Using Text-To-Speech
With the Text To Speech (TTS) feature, your phone can announce phone
numbers or names in several different situations.
When you... (from standby) The phone announces...
Receive a call
The caller's name (if sent by a Caller ID service)
Dial a number
The phone number you dialed
Open the phonebook
The name of the entry you are looking at
Things to know about TTS:
 You have to turn on TTS separately for each handset. Open the menu
and select Handset Setup. Then, select TTS On/off, and select On or
Off for each handset.
 To make sure it doesn't interrupt a call or an intercom page, the phone
only uses TTS when it starts out in standby. For example, if you open
the phonebook during a call, the phone won't announce the names in
your phonebook.
 It takes at least 2 rings for the phone to receive Caller ID information
and announce it. If the phone is answered before the end of the second
ring, the phone won't have time to announce the name of the caller.
 To change the volume used for CID announcements, change the ringer
volume. For other TTS features, change the handset speaker volume.
 The TTS feature only uses English to announce the name and numbers,
regardless of what language is use for the display.
16
Using a Voice Mail Service
If you subscribe to a voice mail service, your phone can notify you when
you have a new message waiting; you can also program your access
number so you can get your messages at the touch of a button.
Setting Up Your Voice Mail
When you sign up for your voice mail, your service provider should give
you an access number and the message notification signal type. If you
don't have this information, contact your provider before you start.
) With the phone in standby, open the menu.
2) Select Handset Setup, then select Edit Voice Mail. (You have to
program the voice mail access number separately for each handset.)
) Enter your access number exactly as you would dial it. You can enter
a total of 20 digits. If you need the phone to wait for a few seconds
between digits (to wait for the service to answer, for example), press
Redial/pause to insert a 2-second pause. If two seconds isn't long
enough, you can insert as many pauses as you need, but each pause
counts as one digit. Press Select/menu when you're finished.
) From the main menu, select Global Setup, then Voice Mail Tone.
) If your voice mail service uses a Frequency Shift Keying or FSK
message signal to let you know you a have new message, set the
Voice Mail Tone to Off; if your service uses a Stutter Dial Tone or
SDT signal, set the Voice Mail Tone to On.
If you can't find out which signal your provider uses, leave the Voice
Mail Tone on. If you don't see the voice message icon ( ) when you
know there's a new message, turn the Voice Mail Tone off.
Getting Your Messages
When you have new messages, the voice message icon ( ) appears in
the handset display. Press Mute/messages to dial the access number you
programmed into this handset.
Resetting the Voice Message Indicator
If the voice message icon won't go away after you check your messages,
you can reset it. Press and hold Find until the light turns off (about five
seconds).
Your handsets will beep during this process: just ignore them.
17
Solving Problems
If you have any trouble with your phone, try these simple steps first. If you
still have a question, call our Customer Care Line listed on the front cover.
If…
Try…
- Checking the telephone cord connection.
No handsets can make
- Disconnecting the base AC adapter. Wait a few
or receive calls.
minutes, then reconnect it.
- Moving the handset closer to the base.
One handset can’t
make or receive calls. - Resetting the handset.
- Making sure the ringer is turned on.
A handset can make
calls, but it won’t ring. - Making sure Do Not Disturb is turned off.
A handset's display
won't turn on.
- Charging the battery for 15-20 hours.
- Checking the battery pack connection.
A handset is not
working.
- Checking the battery pack connection.
- Charging the battery for 15-20 hours.
- Resetting the handset.
A handset says
Unavailable.
- Moving the handset closer to the base.
- Seeing if another handset has Privacy Mode on.
- Making sure the base is plugged in.
No handsets will
display any Caller ID
information.
- Letting incoming calls ring at least twice before
answering.
- Seeing if the call was placed through a switchboard.
- Checking with your telephone service provider to
make sure your Caller ID service is active.
- You may have to change the line mode. Contact
Caller ID displays
briefly and then clears. customer service for more information.
Caller ID displays, but - Making sure TTS (Text-To-Speech) is turned on.
I can't hear the CID
- Increasing the ringer volume so the CID
announcements.
announcements are louder.
I can’t transfer calls.
- Resetting all the handsets.
- Making sure both handsets are registered to this
I can’t get two
handsets to talk to the base.
caller.
- Making sure a handset is not in Privacy Mode.
The phone keeps
- You may have to change the line mode. Contact
ringing when I answer
customer service for more information.
on an extension.
The voice message
icon never shows up.
18
- Checking the Voice Mail Tone. If it's set to Off, try
turning it on, and vice versa (see page 17).
If…
Try…
The voice message
icon won't go away.
- Resetting the Voice Message Waiting Indicator (see
page 17).
- Seeing if you already have 6 handsets registered to
this base.
- Resetting the handset.
I can't register a
handset.
Weak or Hard To Hear Audio
If a caller’s voice sounds weak or soft, the signal might be blocked by
large metal objects or walls; you might also be too far from the base, or the
handset’s battery may be weak.
 Try moving around while you’re on a call or moving closer to the base
to see if the sound gets louder.
 Make sure the handset’s battery is fully charged.
 Try adjusting the volume of the earpiece or the audio tone (see below).
Adjust the audio tone
During a call, press Tone to cycle through the three audio tone options:
High Tone, Natural Tone (recommended for hearing aid users), or Low
Tone. (The tone setting appears in the display as you do this.) You may
have to experiment to figure out which audio tone works best for you.
N���������������������������
oise or Static On The Line
The most common cause of
noise or static on a cordless
phone is interference. Here are
some common household
sources of interference:
Do you have a T-Coil hearing aid?
If you have a hearing aid equipped with
a telecoil (T-coil) feature, the interaction
between the hearing aid and digital
cordless phones can cause noise in the
handset. If you have a T-coil hearing
aid and you have problems with noise
on the line, try turning on T-coil mode.
Open the menu. Select Handset Setup,
then select T-coil.
Using T-coil mode can shorten
the handset's talk time; make
sure to watch your battery status
and keep the battery charged.
 electrical appliances,
especially microwave ovens
 computer equipment,
especially wireless LAN
equipment and DSL modems
 radio-based wireless
devices, such as room
monitors, wireless
controllers, or wireless headphones or speakers
 large florescent light fixtures (especially if they give off a buzzing noise)
19
 other services that use your phone line, like alarm systems, intercom
systems, or broadband Internet service
Here are some hints for when the static is...
on 1 handset or in 1 location:
on all handsets or in all locations:
- Check nearby for one of the common
interference sources.
- Try moving the handset away from a
suspected source, or try moving the
suspected source so it’s not between
the handset and the base.
- Try moving closer to the base. There
is always more noise at the edges
of the base's range. If the handset
displays an Out of Range message,
you need to move closer to the base.
- Check near the base for the source
of interference.
- Try moving the base away from a
suspected source, or turn off the
source if possible.
- If the base has an adjustable
antenna, try raising the antenna so
it stands straight up.
- If you have any service that uses
the phone line, you might need a
filter (see below).
Installing a telephone line filter or DSL filter
Sometimes, broadband Internet services that use the telephone line can
interfere with phones. One of these services−DSL−often causes static on
telephones. A DSL filter or telephone line filter usually solves this problem.
The technician who installed your DSL service might have left some filters
for you; if not, call your DSL provider
or look in any electronics store.
Plug the DSL filter into the
telephone wall jack and then plug
your phone's base into the filter.
Make a test call to make sure the
noise is gone.
Telephone
wall jack
Telephone
cord
DSL filter
Changing from Tone to Pulse Dialing
Your phone can communicate with the telephone network in two different
ways: tone dialing or pulse dialing. These days, most telephone companies
use tone dialing. If your phone company uses pulse dialing, you need to
change the dial mode.
) With the phone in standby, open the menu and select Global Setup.
2) Select Dial Mode, then select Pulse. The phone sounds a
confirmation tone.
20
If you use pulse dialing and you need to send DTMF tones during a call (if
you're using an automated response system, for example), press to
temporarily switch to tone dialing. When the call ends, the phone
automatically returns to pulse dialing mode.
Resetting and Registering Handsets
If you are having trouble with a handset or if you want to replace one, you
need to clear the registration information from the base and the handset:
Do you have the base the handset is registered to?
Yes
No
1. Press and hold Flash/exit and Pound (#) until 1. Press and hold Flash/
the System Reset menu appears (about 5
exit and Pound (#) until
seconds).
the System Reset menu
appears (about 5 seconds).
2. Select Deregister HS. The display lists all
registered handsets.
2. Select Base Unavailable.
3. Select the handset you want to reset.
3. When the phone asks you
to confirm, select Yes. The
4. When the phone asks you to confirm, select
handset deletes its own link
Yes. The handset clears its information from
without contacting the base.
the base and deletes it own link to the base.
When you reset a handset (or if you purchase a new one), that handset
displays a Handset Not Registered message. If you see this message on
a handset, you need to register it to a base before you can use it.
Registering a handset
Does the handset fit in the base cradle?
Yes
No
Place the handset in 1. Disconnect the base AC adapter.
the base. The display 2. Press and hold Find while you reconnect the adapter.
should say Handset 3. On the handset, press and hold Pound (#) until the
Registering.
display says Handset Registering (about 2 seconds).
In about 30 seconds, the display should say Registration Complete. Pick
up the handset and press Talk. Make sure you get a dial tone.
If...
Try...
- you don't hear a dial tone
Making sure the handset is fully
- the display says Registration Failed charged, then trying again.
To register a handset to a different base, see the section "Expanding
Your Phone" in the user's guide for the other base.
21
Handling Liquid Damage
Moisture and liquid can damage your cordless phone.
 If the handset or base is exposed to moisture or liquid, but only the
exterior plastic housing is affected, wipe off the liquid & use as normal.
 If moisture or liquid has entered the plastic housing (i.e. liquid can
be heard in the phone or liquid has entered the handset battery
compartment or vent openings on the base), follow the steps below:
Handset
1. Remove the battery cover and leave it off for
ventilation.
2. Disconnect the battery pack. Leave the battery
cover off & the battery pack disconnected for at
least 3 days.
3. Once the handset is completely dry, reconnect
the battery pack and the battery cover.
4. Recharge the battery pack for 15-20 hours
before using.
Base
1. Disconnect the AC
adapter, cutting off
electrical power.
2. Disconnect the
telephone cord from
the base.
3. Let dry for at least 3
days.
IMPORTANT: You must unplug the telephone line while recharging
the battery pack to avoid charge interruption.
CAUTION! DO NOT use a microwave oven to speed up
the drying process. This will cause permanent damage
to the handset, base and the microwave oven.
22
Important Information
Terms Used In This Guide
Accessory
Handset
An extra handset that can register to and be used with an expandable phone base. All
accessory handsets must be registered to a base.
Base
The main part of the phone. It connects to your phone line and lets you make and receive calls.
Most bases also have a cradle to store a handset.
CIDCW
(CID on Call Waiting.) A service that shows CID for calls that come in during another call.
Call Waiting
A service that lets you receive calls while you are on another call.
Caller ID
(Also called CID.) A service that shows the name and number of incoming callers.
Charger
A cradle that stores and charges a handset but doesn’t connect to the phone line.
Cradle
The part of the phone that stores a handset. While in a cradle, a handset is always in standby,
and any keys are locked.
During a call The handset is currently on a call or has activated a dial tone.
Handset
A cordless handset that you use to dial the phone and talk to callers.
In standby
The phone is inactive at the moment: there is no dial tone, no handset is on a call or listening to
messages.
TTS
(Text to speech) A technology that reads data in a synthesized voice. TTS is used to announce
incoming CID information, read numbers from the phonebook, etc.
Specifications
 Use only the supplied AC adapters.
 Be sure to use the proper adapter for
Part number PS-0034
PS-0035
the base and any chargers.
Input voltage 120V AC, 60 Hz
120V AC, 60 Hz  Do not place the base in direct sunlight
or subject it to high temperatures.
Output voltage 7.8V AC @ 450mA 8V AC @ 300mA  Do not place the power cord where it
creates a trip hazard or where it could
Part number BT-1007
become chafed and create a fire or
Capacity
500mAh, 2.4V DC
electrical hazard.
Base
AC
adapter
Battery
pack
Charger
Battery Information
 Fully charged, the battery should provide about 10 hours of talk time and about 7 days of standby
time. For best results, return the handset to the cradle after each call to keep it fully charged.
 Keep an eye on the battery status icon. When the battery gets too low, the handset shows a low
battery alert. If you hear a strange beep during a call, check the display: if you see the low battery
alert, finish your conversation as quickly as possible and return the handset to the cradle. If the
handset is in standby, none of the keys will operate.
 With normal use, the battery should last about one year. Replace the battery when the talk time
becomes short even when the battery is charged. To buy a replacement battery, call the Parts
Department listed on the front cover.
Rechargeable Nickel-Cadmium Battery Warning
CAUTION! Risk of explosion if battery is replaced by an incorrect type! Dispose
of used batteries according to the instructions. Do not open or mutilate
the battery. Disconnect the battery before shipping this product.
 This equipment contains a rechargeable nickel-cadmium (Ni-Cd) battery.
 Cadmium and Nickel are chemicals known to the State of California to cause cancer.
 Do not short-circuit the battery.
23
 The rechargeable Ni-Cd battery contained in this equipment may explode if disposed of in a fire.
 Do not charge the battery used in this equipment in any charger other than the one designed to
charge this battery as specified in the owner's manual. Using another charger may damage the
battery or cause it to explode.
 As part of our commitment to protecting our environment and conserving natural
resources, Uniden voluntarily participates in an RBRC® industry program to collect
and recycle used Ni-Cd batteries within the United States. Please call
1-800-8-BATTERY for information on Ni-Cd battery recycling in your area. (RBRC® is
a registered trademark of the Rechargeable Battery Recycling Corporation.)
Rechargeable Batteries Must Be Recycled or Disposed of Properly.
Uniden works to reduce lead content in PVC coated cords in our products and accessories.
Warning! The cords on this product and/or accessories contain lead,
a chemical known to the State of California to cause birth defects
or other reproductive harm. Wash hands after handling.
Compliance information
FCC Part 68 information
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA.
On the bottom of this equipment is a label that contains, among other information, a product identifier
in the format US: AAAEQ##TXXXX. If requested, this number must be provided to the phone
company.
An applicable Universal Service Order Codes (USOC) certification for the jacks used in this
equipment is provided (i.e., RJ11C) in the packaging with each piece of approved terminal equipment.
A plug and jack used to connect this equipment to the premises wiring and telephone network must
comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant
telephone cord and modular plug is provided with this product. It is designed to be connected to a
compatible modular jack that is also compliant. See installation instructions for details.
The REN is used to determine the number of devices that may be connected to a phone line.
Excessive RENs on a phone line may result in devices not ringing in response to an incoming
call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the
number of devices that may be connected to a line, as determined by the total RENs, contact the
telephone provider. The REN for this product is part of the product identifier that has the format US:
AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a
REN of 0.3).
If this equipment causes harm to the telephone network, the telephone company will notify you
in advance that temporary discontinuance of service may be required. But if advance notice isn't
practical, the telephone company will notify the customer as soon as possible. Also, you will be
advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone
company may make changes in its facilities, equipment, operations or procedures that could affect
the operation of the equipment. If this happens the telephone company will provide advance notice in
order for you to make necessary modifications to maintain uninterrupted service.
Please follow instructions for repairing, if any (e.g. battery replacement section); otherwise do not
substitute or repair any parts of the device except as specified in this manual. Connection to party
line service is subject to state tariffs. Contact the state public utility commission, public service
commission or corporation commission for information. This equipment is hearing aid compatible.
If you experience trouble with this equipment, contact the manufacturer (see the cover of this manual
for contact information) or an authorized agent. If the equipment is causing harm to the telephone
network, the telephone company may request that you disconnect the equipment until the problem is
resolved.
If your home has wired alarm equipment connected to a phone line, be sure that installing the
system does not disable your alarm equipment. If you have questions about what will disable alarm
equipment, contact your telephone company or a qualified installer.
Any changes or modifications to this product not expressly approved by the manufacturer or other
party responsible for compliance could void your authority to operate this product.
NOTICE: According to telephone company reports, AC electrical surges, typically resulting from
lightning strikes, are very destructive to telephone equipment connected to AC power sources. To
minimize damage from these types of surges, a surge arrestor is recommended.
FCC Part 15 information
This device complies with part 15 of the FCC rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) This device must accept
any interference received, including interference that may cause undesired operation. Privacy of
communications may not be ensured when using this phone.
FCC PART 15.105(b): Note: This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
 Consult the dealer or an experienced radio/TV technician for help.
This product complies with FCC radiation exposure limits under the following conditions:
 The base must be placed to allow a minimum of 20 cm (8 in) between the antenna and all persons
during normal operation.
 The base must not be collocated or operated in conjunction with any other antenna or transmitter.
 The handset is designed for body-worn operation and meets FCC RF exposure guidelines when
used with any belt clip, carrying case, or other accessory supplied with this product. (All necessary
accessories are included in the package; any additional or optional accessories are not required
for compliance with the guidelines.) Third party accessories (unless approved by the manufacturer)
should be avoided as these might not comply with FCC RF exposure guidelines.
Industry Canada (I.C.) Notice
Terminal equipment
NOTICE: This equipment meets the applicable ����������������������������������������������
Industry Canada Terminal Equipment Technical
Specifications. This is confirmed by the registration number. The abbreviation IC before the
registration number signifies that registration was performed based on a Declaration of Conformity
indicating that Industry Canada technical specifications were met. It does not imply that Industry
Canada approved the equipment.
NOTICE: The Ringer Equivalence Number (REN) for this terminal equipment is marked on the
equipment itself. The REN assigned to each terminal equipment provides an indication of the
maximum number of terminals allowed to be connected to a telephone interface. The termination on
an interface may consist of any combination of devices subject only to the requirement that the sum
of the Ringer Equivalence Numbers of all the devices does not exceed 5.
Radio equipment
The term IC before the radio certification number only signifies that Industry Canada technical
specifications were met. Operation is subject to the following two conditions: (1) this device may not
cause interference, and (2) this device must accept any interference, including interference that may
cause undesired operation of the device. "Privacy of communications may not be ensured when
using this telephone".
One-year Limited Warranty
Important: Evidence of original purchase is required for warranty service.
WARRANTOR: UNIDEN AMERICA CORPORATION ("Uniden") ELEMENTS OF WARRANTY:
Uniden warrants, for one year, to the original retail owner, this Uniden Product to be free from defects
in materials and craftsmanship with only the limitations or exclusions set out below.
WARRANTY DURATION: This warranty to the original user shall terminate and be of no further
effect 12 months after the date of original retail sale. The warranty is invalid if the Product is (A)
damaged or not maintained as reasonable or necessary, (B) modified, altered, or used as part of any
conversion kits, subassemblies, or any configurations not sold by Uniden, (C) improperly installed,
(D) serviced or repaired by someone other than an authorized Uniden service center for a defect or
malfunction covered by this warranty, (E) used in any conjunction with equipment or parts or as part
of any system not manufactured by Uniden, or (F) installed or programmed by anyone other than as
detailed by the owner's manual for this product.
STATEMENT OF REMEDY: In the event that the product does not conform to this warranty at any
time while this warranty is in effect, warrantor will either, at its option, repair or replace the defective
unit and return it to you without charge for parts, service, or any other cost (except shipping and
handling) incurred by warrantor or its representatives in connection with the performance of this
warranty. Warrantor, at its option, may replace the unit with a new or refurbished unit. THE LIMITED
WARRANTY SET FORTH ABOVE IS THE SOLE and ENTIRE WARRANTY PERTAINING TO THE
PRODUCT and IS IN LIEU OF and EXCLUDES ALL OTHER WARRANTIES OF ANY NATURE
WHATSOEVER, WHETHER EXPRESS, IMPLIED OR ARISING BY OPERATION OF LAW,
INCLUDING, BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. THIS WARRANTY DOES NOT COVER OR PROVIDE
FOR THE REIMBURSEMENT OR PAYMENT OF INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow this exclusion or limitation of incidental or consequential damages so the
above limitation or exclusion may not apply to you.
LEGAL REMEDIES: This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state. This warranty is void outside the United States of America and
Canada.
PROCEDURE FOR OBTAINING PERFORMANCE OF WARRANTY: If, after following the
instructions in the owner's manual you are certain that the Product is defective, pack the Product
carefully (preferably in its original packaging). Disconnect the battery from the Product and separately
secure the battery in its own separate packaging within the shipping carton. The Product should
include all parts and accessories originally packaged with the Product. Include evidence of original
purchase and a note describing the defect that has caused you to return it. The Product should be
shipped freight prepaid, by traceable means, to warrantor at:
Uniden America Service
4700 Amon Carter Blvd.
Fort Worth, TX 76155
As an Energy Star® Partner, Uniden has
determined that this product meets the Energy Star
®
guidelines for energy efficiency. Energy Star® is a
U.S. registered mark.�
 Uniden® is a registered trademark of Uniden America Corporation.
 Call waiting, CID, CIDCW, and Voice Mail are telephone line services. Your phone supports
these services, but you have to arrange for them through your telephone provider. Contact your
provider for details.
 The pictures in this manual are for example only. Your phone may not look exactly like the pictures.
May be covered under one or more of the following U.S. patents:
5,801,4665,825,1615,864,6195,893,0345,912,9685,915,2275,929,5985,930,7205,960,358
5,987,3306,044,2816,070,0826,076,0526,125,2776,253,0886,314,2786,321,0686,418,209
6,618,0156,714,6306,782,0986,788,9206,788,9536,839,5506,889,1846,901,2716,907,094
6,914,9406,940,8676,953,1187,023,1767,030,8197,146,1607,203,3077,206,4037,310,398
Other patents pending.
©2009 Uniden America Corp.
Printed in Vietnam
Ft. Worth, TX 76155
UNZZ01053BZ(0)