AC400 Instruction Manual

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AC400 Instruction Manual | Manualzz
VALICHANGER
OPERATIONS MANUAL
SERIES AC400/500
Table of Contents
SECTION A: SET-UP & INSTALLATION
3
Uncrating & Setup
3-4
Mounting instructions
4
Filling the Hopper
4
Using the Dump Mode
4
Fuse
5-6
Functional Descriptions
6
Indicator Lights
6
Wiring definitions
SECTION B: VALIDATOR
6-13
INFORMATION
6
CoinCo Flash (Error) Codes
6
AC400 JCM Validator Info
7
AC400 removing a bill jam
9
AC500 clearing a bill jam
Setting the CoinCo dip switches 10-11
12
CoinCo Validator Cleaning
SECTION C: TROUBLESHOOTING
14-16
INFORMATION
14
Troubleshooting Guide
15-16
Technical Flow Diagram
SECTION E: PARTS LISTS
17
Parts Compact Hopper
AC500 Cabinet Parts Breakdown 18
AC400 Cabinet Parts Breakdown 19
20-23
CoinCo Parts Breakdown
CoinCo branches and Service centers
are on the back cover of this manual.
Rev. MIDI C-40 Jan”05
Specifications
Operating voltage
120 VAC +10/-15 %
Power consumpt.(controller only, add hopper and validator)10w
Operating temperature
32 - 130 degrees Fahrenheit
Interface to Hoppers
24vdc & 12vdc 1.5 amps max.
Interface to Validators
120vac .5 amps max.
Warranty
AC 500 CoinCo BA30BAB Validator
The CoinCo Dollar Bill Validator is warranted for two years
from date of purchase.
AC400 JCM DBV-10 Bill Validator is warranted for 1 year.
COVERED
¥ Defect in workmanship or material.
NOT COVERED
¥ Damage caused by physical abuse.
¥ Misapplication.
¥ Vandalism.
¥ End users attempt, on his own to repair item.
¥ Cleaning maintenance.
It is the End User’s responsibility to follow cleaning
maintenance procedure outline on page 12. Any unit coming
in for repair requiring only a cleaning will be charged a flat
rate of $65.00 plus shipping and handling
Dispensing System and Logic Board
The dispenser and logic board is warranted
for one year from date of purchase.
COVERED
¥ Defects caused by material or workmanship.
NOT COVERED
¥ Damage caused by physical abuse.
¥ Misapplication.
¥ Vandalism.
¥ End Users attempt, on his own to repair.
A Return material authorization number (RMA#) must be
obtained before returning a unit for repair . A copy of
invoices must accompany any and all warrantee work.
1
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8. Find an appropriate wall to bolt the changer into. The
UNCRATING AND SET-UP
wall should have studs or be constructed of concrete.
Consult a professional with any questions you may have.
9. NOTE: HANGING THE CHANGER FROM LESS
THAN ALL 4 HOLES MAY BE DANGEROUS.
EACH HOLE NEEDS A BOLT THROUGH EACH
ONE MOUNTED SECURELY TO THE WALL.
MOUNTING THE CHANGER IN ANY OTHER WAY
MAY RESULT IN THE CHANGER BEING TORN
OFF OR FALLING OFF THE WALL RESULTING
IN PERSONAL OR CUSTOMER INJURY ALONG
WITH ELECTRICAL SHOCK.
10. Choose a height to mount the changer keeping in mind
that a handicapped person in a wheelchair should still be
able to insert a bill into the bill validator. (We
recommend no higher than 4 feet above the ground.)
11. Have someone hold the changer against the wall while
someone else marks the holes. CAUTION: THE
CHANGER WEIGHS 40 POUNDS DO NOT EXERT
YOURSELF SO THAT YOU MAY CAUSE AN
INJURY.
12. BEFORE DRILLING THE FOUR MARKED HOLES
ENSURE THAT THERE ARE NO ELECTRICAL
WIRES, TELEPHONE LINES, GAS, OR WATER
LINES BEHIND THE WALL WHICH DISRUPTING
MAY CAUSE A LOSS OF LIFE OR PERSONAL
INJURY!
13. Hold the changer back up to the wall. Thread and tighten
bolts.
14. Verify that the machine is securely mounted.
15. If the changer is permanently connected through a
conduit, proceed to step #17.
16. Feed the AC line cord out the bottom or the back of the
changer then perform the following.
A. Plug the male end into the AC wall outlet. Do not
use an extension cord unless allowed by the
building electrical code.
B. Installation is finished and you can proceed to the
“Filling the Hopper” section.
17. In order to continue you will need to purchase numerous
electrical components. We highly recommend HIRING a
qualified electrician to perform the following!
A. Install the conduit box on the conduit entering the
cabinet in the lower right side of the cabinet.
C. Secure the 3 wires (hot, neutral, and ground) to the
AC wall outlet and the ground wire should also be
directly attached to the cabinet ground terminal.
D. Plug the male end into the AC outlet just installed.
18. Proceed to the “Filling the Hopper” section.
Remove your Series AC400/500 changer from the shipping
box. Open the door. (The T-handle is the screw-in type and
therefor, must be turned at least 10 times counter-clockwise
until it opens.) Inspect for any connectors or components that
may have been dislodged during shipping. The lock and keys
for your changer will be inside the manila envelope along with
this manual. To install the locks, insert the cylinder into the
round hole in the middle of the T-handle and push until they
stop. Now turn the key and lock until you hear it “snap."
Turn the key counter-clockwise ¼ turn and remove the keys.
NOTE: The only way to get a duplicate set of keys
made is to save the red tag that comes between the
keys. This ID # starts with “ACC ####”.
Write your Key # here “ACC_____________”.
ALL KEY ORDERS TAKE 4-6 WEEKS!!!
TEST:
Before permanently installing the changer, do a functional test
to verify that there is no shipping damage to your new
changer(s).
Extend the power cord through the hole in the back of the
changer or the bottom and plug it into a grounded 120vac
outlet. The changer can only be set for a 4 coin per dollar
pay-out of the hopper. The Bill validator is ready to
accept $1-$5 dollar bills.
Fill the hopper with at least 50 coins. On the main logic
board turn the switch on the bottom right corner “ON". (SEE
FIG. 1 ON PG.3) The rocker switch has a “1” and “0”
printed on it. When the “1” is pressed down the changer is
“ON”.
MOUNTING THE AC400/500 TO A WALL
IF YOU ARE UNSURE IN ANY WAY IN PROCEEDING
WITH THE FOLLOWING STEPS, PLEASE HIRE A
LOCAL PROFESSIONAL ELECTRICAN TO MOUNT
YOUR CHANGER FOR YOU!
1. Disconnect any and all AC power going to the changer.
(See fig. 1)
2. Slide the hopper out of the cabinet.
3. Note: You will need to verify with the building code that
4.
5.
6.
7.
it is allowable to plug the changer into a 3 prong
grounded outlet. If it is not, there must be 120VAC run
through conduit to the changer. If it is not required,
proceed to step #6.
Let the electrician run the conduit, install the new
breaker, wire and help decide how the wiring will enter
the changer (from the back or the bottom). This will
affect the mounting location.
After the conduit has been installed, proceed with the
mounting.
Locate the 4 punch-outs on the back wall of the changer.
Using a screwdriver and hammer knock the punch-outs
out by hitting them from the inside of the changer.
Using a stud locator, find a location to hang the changer
by locating the wall studs.
3
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FIGURE #1 MAIN LOGIC BOARD
Dump
Button
Hopper
Harness
Output
Connector
EPROM
C
4
0
…
…
…
.
.
1
0
Transformer
…
…
On / Off
Switch
Bill Validator
Harness
Connector (s)
AC Power
Connector
2-1/2 Amp
Fuse
FUSES
High voltage fuse: This is the primary transformer AC fuse
for the main logic board and the validator. Any direct short of
the Transformer or validator will cause this fuse to blow.
Replace this fuse with a 2-½ amp AS fuse only.
REPLACING THIS FUSE WITH ANYTHING OTHER
THAN A 2 ½ AMP “AS” MAY RESULT IN A FIRE OR AN
UNSAFE WORKING CONDITION!! (See fig. 1 for
location of this fuse.)
Low voltage fuse: This is the secondary transformer fuse for
the 5 - 28 vdc sections of the main logic board and hopper. It
is located to the left of the transformer. (See fig. 1) Replace
this fuse with a 2-½ amp AS fuse only. REPLACING THIS
FUSE WITH ANYTHING OTHER THAN A 2 ½ AMP
“AS” MAY RESULT IN A FIRE OR AN UNSAFE
WORKING CONDITION!!
FILLING THE HOPPER
When the hopper has less than 40 - 50 coins left in it the red
“Empty” LED will light on the front of the changer. If you
have disconnected your LED, make sure the orange wire is
going to the terminal on the LED that has the red positive
mark next to it. Whenever the “Empty” LED is “ON” the
validator is disabled and it will no longer accept bills.
1. Turn OFF the power on the main logic board.
2. Slide the hopper out from the cabinet and insert the coins
through the opening on the top. There must be at least
enough coins to cover the two copper plates at the
bottom of the hopper. (Somewhere between 40 and
1000 coins minimum to maximum.)
3. Slide the hopper back into the hopper plate. Do not use
excessive force!
4. Turn “ON” the power switch. The “Empty” LED is now
off and the bill validator is ready to accept bills.
Functional Description of the Series AC400/500 Changer
To follow along with this walk-through of your changer, fill
the hopper with coins and turn the changer on.
USING THE DUMP MODE TO EMPTY THE HOPPER
Open the cabinet door.
Turn OFF the POWER switch.
Place a suitable container in front of the hopper to catch
the coins.
4. Press and hold the “DUMP” button on the upper left
corner of the Main Logic Board. Turn ON the Power
switch. The red LED on the main logic board will come
on then go off. Once the red LED goes off, release the
“DUMP” button. If it is not released within two seconds,
the “DUMP” mode is canceled as a security feature. The
hopper will dispense coins until the POWER switch is
turned OFF. If the Red LED on the Main Logic Board is
not flashing 3-5 times per second the dump mode was not
accessed. Please try again.
1.
1.
2.
3.
2.
When power is applied the validator will cycle twice.
The out-of-service LED flashes then goes out. The green
LED on the main logic board comes on steady, and the
red LED on the main logic board will light then go off
then flicker on once per second in the standby mode.
During the power-up mode the main logic board relay
clicks twice enabling power (120vac) to the validator.
When this relay is not enabled it routes 12vdc ground to
the out-of-service LED. Without power to the validator
the changer cannot accept bills. Since we are not in the
error mode, the red LED on the validator logic board is
on steady.
4
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3.
When a bill is inserted into the validator bill slot, the bill
will be pulled inside. The validator then compares what
the bill looks like to its memory. After the bill is
validated it grounds the 5vdc lines causing a pulse along
the yellow and blue validator harness wires to pins 5 and
6 of the main logic board. Each pulse stands for the
amount of the denomination validated. (i.e. 1 pulse for
$1, 5 pulses for $5).
The 5vdc pulse then travels from pins 5 and 6 to the
EPROM chip (ver. MIDI C-40) pin #8. The EPROM
multiplies the bill pulse by 4.
The EPROM then sends the hopper pulses out pin #18 to
pins 6 and 7 of the red 12-pin hopper plug. These pulses
travel through the purple and brown wires of the hopper
wire harness to the hopper.
The EPROM turns the hopper on. The hopper optic
counts the coins out and sends them to the EPROM chip
on pins 8 &9. When the amount of hopper pulses in
equals the coins dispensed through the coin counting
optical sensor, the EPROM turns the hopper off.
The Changer returns to the standby mode with the red
LED flashing once per second until another bill is
inserted.
4.
5.
6.
7.
3.
4.
Functional Descriptions of Out-of-Service Conditions
Out-of-Service conditions occur for the Series AC400/500
changer for the following reasons; low coins, hopper fault
error, validator fault, or a blown fuse.
1.
2.
Blown Fuse: an AC power spike in line voltage or a bad
transformer on the main logic board can cause A blown
fuse on the main logic board. If the fuse blows the
indication is the green LED on the main logic board will
not light.
A. Replace the fuse. If the green LED now lights then
there was a spike.
B. If it does not and the fuse blows again the power
transformer is shorted. To test the transformer use a
voltmeter set for ohms and measure across the
primary (40ohms) and the secondary (1.5ohms).
Hopper Fault: A hopper fault can either be a jammed
hopper, a blocked coin counting optic or a bad hopper
logic board.
A. Indications for a jammed hopper are the changer
accepts bills, the meter counts up, but nothing or
not enough coins are paid out.
1. After 1 minute the “Empty” LED on the
outside of the cabinet turns on and the
validator is shut off.
2. At this point the three options open are to
attempt repair on your own, call your
distributor, or return the hopper to
American Changer.
B. Indications for a blocked coin optic or bad hopper
logic board are the out-of-service LED on the
outside of the changer is lit and the red LED on the
main logic board is lit and flickers off once per
second.
Validator Fault: When a validator fault occurs the
validator’s EPROM shuts down the validator and flashes
an error code via the red LED on the validator logic
board. When there is no error this LED is on steady. The
validator only gives bill pulses to the main logic board so
the main board never knows if the validator isn’t
functioning. Therefore the out-of-service-LED will not
light. (Seepage 6 for validator error codes.)
Low Coins: The low coin condition is probably the most
common fault. The EPROM on the main logic board is
constantly checking for low coins in the hopper. This is
done with a low current 5vdc signal on pin #3 of the
hopper output connector. The voltage then travels down
the hopper wire harness on the white wire to pin #7 of
hopper plug. The signal is applied to one of the gold low
contact plates at the bottom of the hopper. The 5v travels
through the coins through the other contact gold plate to
hopper pin #2. It then goes through the black wire in the
hopper harness to pin #10 on the main logic board. Any
interruption of more than 1/2 a second will cause an outof-service condition.
A. Clean the bottom copper plates of the hopper with
steel wool or fine sandpaper. Refill the hopper and
try again.
B. Check continuity, (0 ohms) resistance, from pins 3
(white) and 10 (black) of the red hopper harness.
Make sure the hopper full and the changer turned
off. If the continuity is 0 ohms, replace the main
logic board.
C. Pull the hopper out of the changer, then look at the
12 pin black male connector that sticks out of the
hopper. Place the continuity checker’s leads on
pins 2 & 7.
1. If the continuity is 0 ohms, replace the hopper
plate or adjust the hopper plate’s female
socket’s pins so that they are not so spread out.
2. If the continuity is infinity, then replace the
hopper.
5
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Indicator Lights
Main Logic Board:
1. Green LED on: AC power applied to the logic
board. All fuses are good.
2. Red LED
A. Heartbeat - 5 and 12vdc present. The changer is in
standby waiting for a bill pulse.
B. On Steady - Out of service, Hopper error detected.
Validator logic board:
1. Red LED
A. On Steady - Standby Mode, waiting for bill
insertion.
B. Flashing - Error mode, go to page for error code
information.
C. Off - The changer “Empty” LED is lit.
AC500 ONLY!
CoinCo MAGPRO Series Flash Codes
Flash codes 1-18 may appear during normal servicing of the
BA30. If more than one error or condition exists, the lower
number flash code will appear until its respective error or
condition is corrected. The left and right sensors referenced
below are given viewing the BA30 from the front.
# of Flashes
Description of Flash Codes
1
Bill box full
2
N/A
3
Check bill path
4
All bill accept switches are off
5
Bill jam or sensor error
6
Stacker motor/home sensor
7
Transport motor/encoder sensor
8
N/A
9
EPROM Has Failed
10
EPROM Has Failed
11
Center Optic Failed
12
Right Optic Failed
13
Left Optic Failed
14
Bill Position Sensor Error
15
Right Bill Position Sensor Error
16
Left Bill Position Sensor Error
17
Lower Anti-Stringing Armature out of place
18
Upper Anti-Stringing Armature out of place
WIRE HARNESS COLOR AND DEFINITIONS
Validator harness:
Switched Hot 120VAC.
Neutral 120VAC.
120VAC Low current validator enable.
+5vdc credit pulse line.
-5vdc credit pulse line.
+12vdc Empty LED.
-12vdc Empty LED.
Hopper Harness
Yellow - Coin counting optic status line.
White - Low coin sense (+5vdc).
Brown - Low coin sense (-5vdc).
Black(s) -- 24vdc Motor supply voltage.
Orange - +24vdc Motor supply voltage.
Red White Black Yellow Blue Orange Brown -
SETTINGS FOR THE AC400 ONLY!
6
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AC400 BILL VALIDATOR CLEANING AND UN-JAMMING
7
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COINCO MAG50
VALIDATOR
SECTION
PAGE
Removing the Bill Box
9
Clearing a bill jam
9
Setting the bill types accepted
10
Cleaning the sensors
11
Cleaning a salted unit
12
Replacing the belts
13
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8
Removing the bill box.
To remove the 500 bill stacker from the CoinCo validator follow the picture below.
REMOVING A BILL JAM
From time to time a foreign object or ripped bill will become caught in the validator. Follow the
picture below to remove the item.
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9
SETTING THE BILL ACCEPT DIP SWITCHES
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10
CLEANING THE BILL VALIDATOR
Refer to the pictures and the procedure on the next page to clean the bill validator every 4-6
months.
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11
MAGPRO CLEANING: IF ANY OF THESE PROCEDURES ARE PERFORMED TO YOUR VALIDATOR AFTER IT IS
RETURNED UNDER A WARRANTY REPLACEMENT, YOU WILL BE SUBJECTED TO A $65.00 LABOR FEE.
CLEANING AND MAINTENANCE:
Note: Petroleum-based cleaners and freon-based propellants can damage plastic and some electronic components.
Scouring pads and stiff brushes may harm the protective conformal coating on the circuit boards and can mar the
plastic.
These
items
should
never
be
used
when
cleaning
the
MAGPRO
bill
acceptor.
5. Remove the bottom cover from the lower
The MAGPRO should be cleaned every 7,000 bills
housing.
or every 4 -6 months (or as needed, depending
6. Run hot water (1101/4-1401/4F) over the lower
on the environmental conditions of the
housing from the top and bottom. Using a soft
location). Dust can be removed with a soft
brush, gently clean any residual salt. Use a soft
brush or cloth or it can be blown out using
absorbent cloth to clean any residue off the lower
compressed air.
housing. If the transformer gets wet, allow the
Procedure:
unit to dry for 24 hours before applying power.
1. Disconnect power from the bill acceptor.
7. Remove the front mask. Using hot water and a
2. Remove the bill box and use a soft cloth to wipe
soft brush, clean the front mask, upper sensor
the dust from around the intermediate frame and
board, main frame anti-pullback levers and
stacker plate.
position sensor mount.
3. Remove the lower track.
Caution: The motors are not protected from water,
4. Using compressed air or a soft brush, blow or
therefore the unit must be held in a manner that
brush the dust off of the optic sensors and out of the
prevents water from running over the intermediate
recessed sensor openings.
frame crossbar.
5. Remove dust from around the belts and wheels on
8. Remove the position sensor cover on the crossbar
the lower housing and the sensors on the upper
and carefully lift the LED from its mount. (Early
sensor board. The upper sensors are located directly
models only.)
above the lower housing sensor when the lower
Caution: Protective coating on the LED leads should
housing is installed.
not be damaged. Clean all salt residue from the
6. The bill path can be cleaned to remove further dirt
mount, sensor hole and detector area.
and oil using a soft cloth moistened with a mild soap
The detector can be seen through the sensor hole,
and water solution.
and is located in the chassis. Replace the position
7.
Clean the magnetic head using a swab and
sensor cover. (Early models only.)
isopropyl alcohol.
9. Verify that the anti-pullback levers move freely
8. Once the lower housing is dry, place it back into
and that the spring returns them to their open
the mainframe so that the tab on the bottom locks
position.
into place.
10. Allow the unit to dry thoroughly.
9. Blow the dust out of the encoder wheel and its
11. Clean the magnetic head using a swab and
sensors. (It may be necessary to extend the stacker
isopropyl alcohol.
plate to access the encoder wheel. Supplying power
12. Replace the front mask
to the unit momentarily can do this, so that the
13. Replace the lower housing cover.
stacker plate extends.)
14. Replace the lower housing into the main frame.
10. Remove dust from the transport belt areas and
15. Remount the bill box.
from any other places of build up.
16. Apply power and insert bills to verify that the unit
11. Remount the bill box.
is functioning properly.
12. Apply power and insert bills to verify that the unit
6 OR 7 ERROR CODE FLASHES
is functions property.
The cleaning procedure for this common occurrence is
listed below. Just follow these steps.
MAGPRO CLEANING PROCEDURE FOR SALT
1. If this code has occurred on a new machine or
WATER POLLUTED UNITS:
one that the validators DIP switches were just
Note: Petroleum-based cleaners and freon-based
changed, Ensure that all the white plugs on the
propellants can damage plastic and some electronic
side of the validator board away from the red LED
components. Scouring pads and stiff brushes may
are plugged in securely.
harm the protective conformal coating on the circuit
2.
Remove the bill box.
boards and can mar the plastic. These items should
3. Turn the Changer ON then OFF in an attempt to
never be used when cleaning the BA30 bill acceptor.
stop the metal push plate so that it COASTS into
Procedure:
the fully outward position.
1. Remove power from the bill acceptor.
4. Using an air compressor or a can of compressed
2. Remove the bill acceptor from the vending
air blow out the area behind the push plate until
machine.
it is completely free of all dust and lint.
3. Open the bill box lid and verify that the stacker
5. Turn the changer power back on so that the push
plate is in the stand-by/home position. If it is not
plate returns to the inward position. If the same
in the home position, apply power and observe
error code persists, repeat steps 1 - 3
that the stacker plate returns home.
concentrating on the top center area behind the
Warning: If moisture is present, allow the unit to dry
plate.
thoroughly before applying power to avoid possible
6. Replace the bill box.
shock hazard. If the stacker plate does not return to
the home position, remove power and carefully
remove the bill box to avoid damaging the bill box
and/or stacker plate.
4. Remove the lower housing.
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12
REPLACING THE BELTS
Every 2-3 years the belts on the CoinCo will wear out. To replace them, remove the validator
components down to the picture show. Refer to the parts diagram at the end of the manual for
help getting to this point.
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13
TECHNICAL FLOW DIAGRAM FOR THE AC400/500
NOTE: Before starting this procedure ensure the changer is plugged in, the ON/OFF switch is on,
the hopper is full of coins, and all wire harnesses are connected securely and correctly.
The wires exiting the red connectors should point away from the board!
Start Here!
Is the “Empty”
NO
LED on the front of YES
the machine lit?
Is the green LED lit
on the main logic
NO
The 2-1/2-amp fuse
board?
is blown.
If fuse blows again
YES
Refer to page 9
replace the Main
and clean the
Logic board.
validator.
Will the validator
accept a bill?
NO
YES
Will the validator try to
pull in a bill then reject it?
YES
NO
The validator logic
board is flashing
an error code.
The main logic board is reading
a low coin indication.
1. Make sure the hopper is
plugged securely into its
connector.
2. Clean the gold low contact
plates located under the coins
with steel wool or a fine grit
sandpaper.
3. Make sure the female
connector on the hopper
plate is not broken or being
pushed out the back of the
hopper plate.
4. Replace the hopper.
5. Replace the hopper plate.
6. Replace the main logic
board.
The main logic board is receiving
the bill pulses but the hopper is not
receiving the pay out pulses.
1. Ensure the hopper is plugged in
firmly in the back to the hopper
plate.
2. The hopper is jammed
3. The hopper harness connector is
faulty.
4. Replace the hopper.
5. Replace the hopper harness.
For a more detailed trouble shooting information proceed to the next section!
FOR TECHNICAL SERVICE OR TO OBTAIN A RETURN AUTHORIZATION NUMBER
CALL (888) 741-9840
ANY REPAIR RETURNED WITHOUT A RETURN AUTH. # WILL BE REFUSED!
14
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TROUBLESHOOTING GUIDE
TO USE THE TROUBLESHOOTING GUIDE, MATCH UP THE PROBLEM, THEN FOLLOW THE
SOLUTION SUGGESTIONS. After every step re-try operating the changer to see if the problem has been
solved.
Problem:
A. The changer is completely
dead. (The green LED on
the main logic board is not
lit.)
Solution:
1.
2.
3.
4.
5.
6.
7.
8.
1.
B. The “Empty LED is lit.
2.
3.
4.
5.
Ensure the hopper is not out of coins. (There should be enough coins
in the hopper to cover the gold low-level contact plates. These plates
are located at the bottom of the hopper where you pour the coins.)
Check the hopper wire harness that extends from the back of the plate
that the hopper slides in and out on for chipped pieces or other
damage. (Pay close attention to pins # 2 & 7.)
Clean the copper contact plates with steel wool.
Replace the hopper.
Replace the hopper wire harness.
2.
3.
The hopper is jammed. Take the hopper apart and remove the foreign
object or bent coin from the green hopper turntable.
Replace the hopper.
Replace the hopper plate.
1.
2.
3.
4.
Bad 5 or 12vdc regulator on the main logic board.
The hopper is shorted.
Replace main logic board.
Replace hopper.
G. Bill validator will not pull in
the bill and the “Empty”
LED is not lit.
1.
Ensure the orange wire going to the “Empty” LED is connected to the +
or the terminal with the red mark by it.
Check for 12vdc going to the orange and brown wires. If there is,
replace the LED.
Replace the main logic board.
Replace the bill validator.
Replace the validator wire harness.
H. The bill validator pulls in
the bill slightly then rejects
it.
1.
2.
C. The bill validator accepts a
bill. The hopper does not
pay out and the “Empty”
LED comes on after 45
seconds.
D. The green LED on the main
logic board is lit but the red
LED never lights.
1.
Ensure the changer is plugged in.
Ensure the on/off switch is rocked to the (1) position (down).
Unplug the female end of the line cord from the main logic board AC
connector and plug it in again tightly.
Measure the AC voltage at the outlet or check the breaker/fuse box.
You can also plug another item into the AC wall outlet to ensure there
is power present at the outlet.
Inspect the AC line cord for cuts or abrasions.
Check both fuses on the Main Logic Board.
Replace the main logic board.
Replace the line cord.
2.
3.
4.
5.
Clean the validator. (pg. 12)
Remove the lower housing (pg. 10) of the bill validator. Ensure the
center wheel spins freely. Push straight down on it slightly to loosen.
15
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TROUBLESHOOTING GUIDE
TO USE THE TROUBLESHOOTING GUIDE, MATCH UP THE PROBLEM, THEN FOLLOW THE
SOLUTION SUGGESTIONS. After every step re-try operating the changer to see if the problem has been
solved.
PROBLEM:
I. The bill validator red status
LED flashes a “5” error
code. (AC500’S ONLY!)
II. The bill validator red status
LED flashes a “6 or 7” error
code. (AC500’S ONLY!)
SOLUTION:
1.
2.
3.
1.
2.
J. The bill validators red status
LED is on steady but it still
will not accept the bill.
(AC500’S ONLY!)
1.
K. The red “empty” LED on
the outside of the changer is
on, the red status LED on
the main logic board is
flickering on and off
normally, and the hopper is
full of coins.
1.
FOR TECHNICAL SERVICE OR
TO OBTAIN A RETURN
AUTHORIZATION NUMBER
CALL (888) 741-9840
2.
2.
3.
4.
5.
Clean the validator optic LED’s. (See pg. 12)
Ensure that all the wire harness plugs are plugged firmly into their
white female sockets.
Turn to the back page of this manual and check for a Coin Acceptors
branch in your area to repair your bill validator.
Take the bill stacker off the bill validator. Cycle the power on / off
using the switch on the main logic board and coast the silver push bar
so that it stops in its fully extended position. Blow out the area behind
the push bar with high pressure or canned air. Concentrate on the
encoder wheel in the area top center behind the push bar.
Turn to the back page of this manual and check for a Coin Acceptors
branch in your area to repair your bill validator.
Pull out the lower housing, see page 5, and look for something
obstructing the bill path. (I.e. gum; paper tickets, coins, etc.)
Look inside the Plexiglas case on the side of the bill validator. Ensure
that all the wire harness plugs are plugged firmly into their white
female sockets.
Ensure the hopper is not out of coins. (There should be enough coins
in the hopper to cover the gold low-level contact plates. These plates
are located at the bottom of the hopper where you pour the coins.)
Check the hopper wire harness that extends from the back of the plate
that the hopper slides in and out on for chipped pieces or other
damage. (Pay close attention to pins # 2 & 7.)
Clean the gold contact plates with steel wool.
Replace the hopper.
Replace the hopper wire harness.
ANY REPAIR RETURNED WITHOUT A RETURN
AUTH. # WILL BE REFUSED!
16
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COIN CONTROLS COMPACT HOPPER PARTS LIST
17
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AC500 CABINET PARTS BREAKDOWN
#2
#1
#3
#4
#7
#5
#6
#8
AC500 CABINET PARTS SHOWN
#1 #2 #3 #4 #5 #6 #7 #8 -
AC5010 -CABINET W/DOOR AND LOCK NUT ASSY & COIN CUP
AC5060 -AC500 MAIN LOGIC BOARD
AC5040.1 -COIN CONTROLS COMPACT HOPPER
AC5081 -$1 & $5 FULL FRONT STICKER
AC5080 -SCREW –IN T-HANDLE
AC1093 -LOCK AND 2 KEYS
AC9001 -COINCO MAG50BAB BILL VALIDATOR
AC5010.1 –DOOR FOR THE AC500
OPTIONAL PARTS NOT SHOWN
AC1051AC1052AC1091AC5070AC5075-
TWO OUTLET SURGE PROTECTOR
FOUR OUTLET SURGE PROTECTOR
TILT ALARM ONLY
BASE / PEDESTAL
HEADER
18
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AC400 CABINET PARTS BREAKDOWN
#2
#1
#3
#8
#4
#7
#5
#6
AC400 CABINET PARTS SHOWN
#1 #2 #3 #4 #5 #6 #7 38 -
AC5010 -CABINET W/ LOCK NUT ASSY & COIN CUP
AC4060 -AC400 MAIN LOGIC BOARD
AC5040.1 -COIN CONTROLS COMPACT HOPPER
AC5081 -$1.00 FULL FRONT STICKER
AC5080 -SCREW –IN T-HANDLE
AC1093 -LOCK AND 2 KEYS
AC9050 -JCM DBV-10 BILL VALIDATOR
AC5009.1 –DOOR FOR THE AC400
OPTIONAL PARTS NOT SHOWN
AC1051AC1052AC1091AC5070AC5075-
TWO OUTLET SURGE PROTECTOR
FOUR OUTLET SURGE PROTECTOR
TILT ALARM ONLY
BASE / PEDESTAL
HEADER
19
For more information visit www.Gumball.com | 800-260-0010 | +1-214-550-5079
COINCO PARTS LIST
MOUNTING ASSEMBLY PARTS BREAKDOWN
PICTURE #
#1
#2
#3
#4
#5
#6
#7
PART #
MP90-1-1
MP90-1-2
MP90-1-3
MP90-1-4
MP91-1-5
MP90-1-6
MP91-1-7
DESCRIPTION
Machine Screw
“Snack Mask” Black Plastic
Machine Screw
Main Frame, Plastic
Mask Gold Mounting Bracket
Bill grounding spring
Machine Nut
20
For more information visit www.Gumball.com | 800-260-0010 | +1-214-550-5079
COINCO PARTS BREAKDOWN
BELTS
ONLY!
MP91-2-10
PICTURE #
#1
#2
#3
#4
#5
#6
#7
#8
#9
#10
#10
#11
#12
#13
#14
#15
#16
PART #
MP90-2-1
MP90-2-2
MP90-2-3
MP90-2-4
MP91-2-5
MP90-2-6
MP90-2-7
MP90-2-8
MP90-2-9
MP90-2-10
MP91-2-10
MP90-1-11
MP90-2-12
MP90-2-13
MP90-2-14
MP91-2-15
MP91-2-16
DESCRIPTION
Bottom Lower Housing Cover
Transformer holding hose
120VAC Transformer
Lower Spring, Anti-Cheat Lever
Lower Mounting, Anti-Cheat Lever
Lower Anti-Cheat Lever
Lower Housing Assembly, Complete
Belt, Center
Lower Anti-Cheat Assembly, Complete
Plastic Wheels & Rubber Belts
Rubber Belts ONLY (Each)
Shaft, Drive
Spring, MAG
Screw, #4, Plastic
Roller, Idler
Sensor Board, Lower
Pulley & Hub Assembly, Complete
21
For more information visit www.Gumball.com | 800-260-0010 | +1-214-550-5079
COINCO PARTS BREAKDOWN
PICTURE #
#1
#2
#3
#4
#5
#8
#9
#10
#11
#13
#14
#15
#16
#17
#18
#19
#21
PART #
MP90-3-1
MP90-3-2
MP91-3-3
MP90-3-4
MP90-3-5
MP90-3-8
MP90-3-9
MP90-3-10
MP90-3-11
MP90-3-13
MP90-3-14
MP91-3-15
MP90-3-16
MP90-3-17
MP90-3-18
MP90-3-19
MP90-3-21
DESCRIPTION
Dust Cover
Upper Transport & Hub Assembly, Complete
Motor, Transport & Gear Assembly Complete
Wheel, Encoder
Stacker, Push-Plate Assembly
Spring, Belt Tension
Motor, Stacker Assembly Complete
Pulley, Idler
Lower Transport Pulley & Hub Assembly
Belt, Upper Housing
Frame, Upper Housing
Sensor Board, Upper Housing
Upper Board Clip
Wire Clip
Shaft, Pulley
Shaft, Wheel
Board, Stacker
22
For more information visit www.Gumball.com | 800-260-0010 | +1-214-550-5079
COINCO PARTS BREAKDOWN
MP90-4-IF
4
3
PICTURE #
#1
#2
#3
#4
#5
PART #
MP90-4-1
MP91-4-2
MP90-4-3
MP90-4-4
MP90-4-IF
DESCRIPTION
Lid, Logic board Box
Body, Logic board Box
Main Logic Board
Sticker, Serial Number / Warranty
Intermediate Frame with Bearings
23
For more information visit www.Gumball.com | 800-260-0010 | +1-214-550-5079

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