American Power Conversion RS 800 User's Manual

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American Power Conversion RS 800 User's Manual | Manualzz

®

1

CONNECT BATTERY CARTRIDGE

w w w.apc.com

Back-UPS

®

RS 800

Back-UPS

®

XS 800

User’s Manual

2

OPERATING ENVIRONMENT

32 - 104 o F (0 - 40 o C)

3

CONNECT EQUIPMENT / POWER

External Disk or

CD / DVD Drive

10/100 Base-T / VOIP

Wall

Outlet

TVSS GND

Building Wiring Fault

Printer or Scanner

4

CHECK BUILDING WIRING

FAULT INDICATOR

If the rear panel Building Wiring Fault (red) indicator is lit, a potential shock hazard exists due to one of the following conditions:

• Open or high resistance ground

• Hot or neutral polarity reversed

• Overloaded neutral circuit

Improper building wiring should be corrected by a qualified electrician. Do not use the Back-UPS until the condition that caused the fault is corrected.

Note: Improper building wiring will not prevent the Back-UPS from operating, but it will limit its protection capability.

5

CONNECT PHONE/MODEM/FAX

Phone Jack

Wall

Outlet

Computer

Modem Port

TVSS GND

7

CONNECT 10/100 Base-T or VIOP

(Back-UPS RS models only)

Network Jack

Computer

Network Port

6

CONNECT INTERFACE

CABLE

To Computer USB

Port

USB RJ-45

10/100 Base-T / VOIP

FAX

Wall

Outlet

30 cm

✔ ✘

Computer

Monitor

Input: 120V~

12A, 50-60Hz

To 120 VAC, 50-60 Hz

Wall

Outlet

TVSS GND

Building Wiring

Fault Indicator

Building Wiring Fault

Computer

8

SWITCH ON THE BACK-UPS

Note: Allow the Back-UPS to charge for a full eight (8) hours prior to use.

Press the front panel Power ON/OFF switch and observe that the following events occur after pressing and releasing the switch:

• The green On Line indicator flashes.

• The yellow On Battery indicator lights while a Self-Test is being performed.

• When Self-Test has successfully completed, only the green On Line indicator will be lit.

• If the internal battery cartridge is not connected (see Step 1 above), the green On

Line indicator and red Replace Battery indicators will light. The Back-UPS will also emit a chirping sound.

9

INSTALL SOFTWARE ON

COMPUTER

Follow the on-screen instructions.

NOTE: Macintosh Users - for full USB performance, use Mac OS 10.1.5 or higher.

If Autoplay is not enabled on the computer, proceed as follows:

1. On the computer desktop of the display, doubleclick on My Computer.

2. Double-click on the CD-ROM drive icon and follow the on-screen instructions.

10

CONNECT TVSS

GROUND

(optional)

STATUS INDICATORS AND ALARMS

There are four status indicators (lights) on the front panel of the Back-UPS (On Line, On Battery, Overload, and Replace Battery).

On Battery (yellow) - is lit whenever the battery of the Back-UPS is powering equipment connected to the

Battery Backup Outlets.

The Back-UPS features a transient voltage surge-suppression (TVSS) screw for connecting the ground lead on additional surge suppression devices such as network and data line surge protectors.

Wall

Outlet

From Data Line

TVSS

On Line

On Battery

Overload

Replace Battery

Four Beeps Every 30 Seconds - this alarm is sounded whenever the Back-UPS is running On

Battery. Consider saving work in progress.

Continuous Beeping - this alarm is sounded whenever a low battery condition is reached.

Battery run-time is very low. Promptly save any work in progress and exit all open applications.

Shutdown the operating system, computer and the Back-UPS.

TVSS GND

On Line (green) - is lit whenever utility power is powering the Battery Backup outlets.

Overload (red) - is lit whenever power demand has exceeded the capacity of the Back-UPS.

Continuous Tone - this alarm is sounded whenever the Battery Backup outlets are overloaded.

Circuit Breaker - the circuit breaker button located on the rear panel of the Back-UPS will stick out if an overload condition forces the Back-

UPS to disconnect itself from utility power. If the button sticks out, disconnect non-essential equipment. Reset the circuit breaker by pushing the button inward.

Replace Battery (red) - is lit whenever the battery is near the end of its useful life, or if the battery is not connected (see above). A battery that is near the end of its useful life has insufficient run-time and should be replaced.

Chirps for 1 Minute Every 5 Hours - this alarm is sounded whenever the battery has failed the automatic diagnostic test.

TROUBLESHOOTING

Problem

Back-UPS will not switch on.

Possible Cause

Back-UPS not connected to AC power source.

Back-UPS circuit breaker “tripped”.

Utility input voltage quality is out of range.

Corrective Action

Ensure the Back-UPS is securely connected to an AC outlet.

Disconnect non-essential equipment from the Back-UPS. Reset

(push in) the rear panel circuit breaker. Switch on the Back-UPS and plug in devices one at a time. If the circuit breaker trips again, disconnect the device that caused the breaker to trip.

Consider adjusting the transfer voltage and sensitivity. See

Transfer Voltage and Sensitivity Adjustment.

Connect battery cartridge (see Connect Battery Cartridge).

Unplug device from 'Surge Only' outlet and move to a 'Battery

Backup' outlet.

Back-UPS does not power essential equipment during an outage.

Back-UPS operates on battery although utility power exists.

Back-UPS does not provide expected backup time.

Internal battery cartridge is not connected.

Equipment plugged into a Surge Only outlet.

Back-UPS circuit breaker “tripped”.

Utility input voltage quality is out of range.

Back-UPS is heavily loaded.

Disconnect non-essential equipment from the Back-UPS. Reset

(push in) the rear panel circuit breaker. Switch the Back-UPS on and plug equipment in one-at-a-time. If the circuit breaker trips again, disconnect the device that caused the breaker to trip.

Consider adjusting the transfer voltage and sensitivity. See

Transfer Voltage and Sensitivity Adjustment.

Unplug non-essential equipment (printers, scanners, etc) from the Battery Backup outlets and plug into 'Surge Only' outlets.

Charge the battery cartridge for 8 hours. Back-UPS runtime is reduced until the battery cartridge is fully charged.

Back-UPS battery cartridge is discharged due to recent power outage and has not had time to recharge.

Battery has reached the end of its life.

Red Replace Battery indicator is flashing. Green On Line indicator is on.

Red Replace Battery indicator is on.

Red Overload indicator is on or flashing.

Green On Line indicator is on and all other front panel indicators are flashing.

Internal battery cartridge is not connected.

Battery has reached the end of its life.

Connected equipment is drawing more power than the Back-UPS can provide.

Internal UPS fault.

Replace battery cartridge (see Order Replacement Battery

Cartridge).

Connect battery cartridge (see Connect Battery Cartridge).

Replace the battery cartridge (see Order Replacement Battery

Cartridge).

Move one or more equipment power plugs from Battery Backup outlets to Surge Only outlets.

Contact APC Technical Support (see Contact Information).

ORDER REPLACEMENT BATTERY CARTRIDGE

The battery cartridge typically lasts 3-6 years, shorter if subjected to frequent outages or elevated temperatures. Order part number RBC32.

Please recycle spent battery cartridges.

REPLACE BATTERY CARTRIDGE

1 2

3 4

SPECIFICATIONS

Item

On-line Input Voltage Range

(default settings)

Automatic Voltage Regulation (AVR)

On-line Frequency Range

On-battery Waveshape

Maximum Load

Typical Recharge Time

Operating Temperature

Storage Temperature

Operating / Storage Relative Humidity

Size (H x W x D)

Weight

Shipping Weight

EMI Classification

On Battery Run-Time

Specification

88 - 139 Vac

+12%

47 - 63 Hz (autosensing)

Stepped Sine Wave

800 VA - 540 W

8 Hours

32 o

to 104 o

F

(0 o to 40 o C)

23 o

to 113 o

F

(-5 o to 45 o C)

0 to 95% non-condensing

9 x 4 x 12.75 inch

(22.86 x 10.16 x 32.38 cm)

22 lbs (9.9 kg)

23 lbs (10.4 kg)

FCC / DOC Class B Certified

See http://www.apc.com/product

TRANSFER VOLTAGE AND SENSITIVITY

ADJUSTMENT

In situations where the Back-UPS or connected equipment appears too sensitive to input voltage, it may be necessary to adjust the transfer voltage. This is a simple task requiring use of the front panel pushbutton. To adjust the transfer voltage, proceed as follows:

1. Plug the Back-UPS into the utility power source. The Back-UPS will be in a

Standby Mode (no indicators lit).

2. Press the front panel pushbutton fully inward for 10 seconds. All indicators on the Back-UPS will flash to acknowledge going into Programming Mode.

3. The Back-UPS will then indicate its current Sensitivity Setting, as shown in the following table.

Indicators

Flashing

1

(yellow)

Sensitivity

Setting

Low

Input Voltage

Range

(for utility operation)

Use When

78 - 142 Vac Input voltage is extremely low or high. Not recommended for computer loads.

2

(yellow, and red)

3

(yellow, red, and red)

Medium

(factory default)

High

88 - 139 Vac Back-UPS frequently goes On

Battery.

88 - 136 Vac Connected equipment is sensitive to voltage fluctuations

(recommended).

4. To select the Low Sensitivity setting, press the pushbutton until the yellow indicator is flashing.

5. To select the Medium Sensitivity setting, press the pushbutton until the yellow and red indicators (second and third from the top) are flashing.

6. To select the High Sensitivity setting, press the pushbutton until yellow and both red indicators (bottom three) are flashing.

7. To exit without changing the Sensitivity Setting, press the pushbutton until the green indicator is flashing.

8. Once in Programming Mode, if the pushbutton is not pressed within 5 seconds, the Back-UPS will exit Programming Mode; all indicators will extinguish.

SERVICE

If the Back-UPS arrived damaged, notify the carrier.

If the Back-UPS requires service, do not return it to the dealer. The following steps should be taken:

1.

Consult the Troubleshooting section to eliminate common problems.

2.

If the problem persists, go to http://www.apc.com/support/.

3.

If the problem still persists, contact APC Technical Support.

4.

Have the Back-UPS model number, serial number and date of purchase available. Be prepared to troubleshoot the problem with an APC Technical

Support representative. If this is not successful, APC will issue a Return

Merchandise Authorization (RMA) number and a shipping address.

LIMITED WARRANTY

The standard warranty is two (2) years from the date of purchase. APC’s standard procedure is to replace the original unit with a factory reconditioned unit.

Customers who must have the original unit back due to the assignment of asset tags and set depreciation schedules must declare such a need at first contact with an APC Technical Support representative. APC will ship the replacement unit once the defective unit has been received by the repair department, or cross-ship upon the receipt of a valid credit card number. The customer pays for shipping the unit to APC. APC pays ground freight transportation costs to ship the replacement unit to the customer.

CONTACT INFORMATION

Technical Support

Internet

USA / Canada

Mexico

Brazil

Worldwide http://www.apc.com/support http://www.apc.com

1.800.800.4272

292.0253 / 292.0255

0800.12.72.1

+1.401.789.5735

This device complies with Parts 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received including interference that may cause undesired operation.

990-1434 5/03 Copyright © 2003 American Power Conversion All rights reserved.

APC and Back-UPS are registered trademarks of American Power Conversion.

All other trademarks are the property of their respective owners.

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