BMW 323i Sedan Service and Warranty Information

Service and Warranty Information

2000 323i, 328i

Owner/Driver Information:

Name

Address

Owner/Driver Telephones:

Business

Home

Model

VIN

Retail/In-Service Date

Trim Code

Year

Color Code

Production Date

License Plate Number

BMW center Telephone Numbers:

Offices

Services

Table of Contents

Page

Maintenance Program .......................................................... 2

Maintenance System ........................................................ 3-4

Quality Certification I ............................................................. 5

Unscheduled Maintenance .................................................... 5

Engine Oil Service ................................................................. 6

Inspection I ...................................................................... 7-8

Inspection II ......................................................................... 9

Brake Fluid, Cooling System, Oxygen Sensor,

Spark Plug Services ............................................................. 9

Special Maintenance Record ............................................... 10

Scheduled Maintenance, Oil Service Record ............ 11-12-13

Emission Control Maintenance Schedule ............................. 14

Battery Care ....................................................................... 15

Corrosion Protection .......................................................... 15

Body Inspection ........................................................... 16-21

Customer Assistance Information ....................................... 22

Customer Assistance Notification ....................................... 23

BMW Import Processing Centers ....................................... 24

Special Programs .............................................................. 25

Page

Roadside Assistance

– Owner's Eligibility ............................................................... 26

– Getting Started .................................................................. 26

– Calling for Assistance ......................................................... 26

– Dispatch Service ................................................................ 27

– On-Site Assistance ............................................................ 27

– Lock Out ............................................................................ 27

– Towing Service ................................................................... 27

– Sign-and-Drive ................................................................... 27

– Trip Interruption Benefits .................................................... 28

– Car Rental Discounts ......................................................... 28

– Exclusions .......................................................................... 28

Summary of BMW Limited Warranties .................................. 29

New Vehicle Limited Warranty ......................................... 30-31

Limited Warranty Rust Perforation ........................................ 32

Federal Emission System Defect Warranty ...................... 33-34

Federal Emission Performance Warranty ......................... 35-36

California Emission Control Warranty Statement ................... 37

California Emission Control System Limited Warranty .. 38-39-40

Notice of Owner/Address Change ........................................ 41

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BMW Maintenance Programs - 2000 Models

Maintenance Programs are a benefit designed to help reduce the cost of scheduled and unscheduled maintenance.

2000 323i and 328i model vehicles purchased from any Authorized BMW center in the United States or Puerto Rico are covered by

Full Maintenance for 36 months or 36,000 miles, whichever occurs first. Coverage begins on the date of first retail sale or the date the vehicle is first placed in service as a demonstrator or company vehicle, whichever is earlier.

Any authorized BMW center in the United States or Puerto Rico will perform the scheduled or additional maintenance services on your vehicle at no expense to you. The maintenance schedule intervals are based on normal driving conditions and operation. Should you request more frequent maintenance service, the cost of these services will not be covered by the Maintenance Program.

Coverage

Full Maintenance covers all factory recommended maintenance, as determined by the service interval indicator. Additional items that need replacement due to normal wear and tear, and that are not covered by the original New

Vehicle Limited Warranty - such as brake pads, brake rotors, and wiper blades - are included, provided wear and tear exceeds BMW specifications. Any adjustments required due to normal operating conditions are also included.

See pages 6-9 of this statement for additional information.

Maintenance Intervals

Time intervals should be followed using the maintenance interval as indicated by the BMW

Service Indicator lights on the check control panel in the dashboard.

This BMW Service and Warranty Information

Statement should be presented to your BMW center when maintenance is required. Your

BMW center will stamp this book documenting the services or maintenance performed.

Exclusions from coverage

– Items reimbursable under your New Vehicle

Limited Warranty.

– Gasoline and gasoline additive.

– Windshield washer additive (except when in conjunction with scheduled maintenance).

– Tires, wheel alignment, tire balance and rotation.

– Wear and tear of soft trim items, such as: seats, carpets, moldings, headliner, door panels and all chrome trim.

– Damage detected when performing the rust perforation inspection.

– Damage which results from negligence, improper operation of the vehicle, wear and tear or deterioration due to driving habits or conditions, improper repair, environmental influences, flood, accident or fire damage, road salt corrosion, alteration, installation of non-

BMW accessories, or use of improper, poor quality or contaminated fuel.

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– Altered or unreadable Vehicle Identification

Number (VIN) or odometer irregularities or vehicles where the true mileage cannot be determined.

– Maintenance or repair after the vehicle is deemed a total loss.

– Maintenance or repairs performed by other than an Authorized BMW center within the

United States or Puerto Rico.

– Vehicles used in competitive events.

– Oil changes performed outside the recommended maintenance intervals as indicated by the Service Interval Indicator.

Upgrades

Note: For those vehicles covered by Full

Maintenance for 36 months/36,000 miles,

BMW offers the possibility to upgrade to Full

Maintenance for 48 months/50,000 miles. This upgrade can be purchased through your authorized BMW center during the first 36 months or

36,000 miles of ownership, whichever occurs first. See your center for details. Programs subject to change.

Maintenance System

The BMW Maintenance System has been devised with the following objectives: to maximize vehicle safety, reliability, and resale value by minimizing breakdowns resulting from wear, and minimizing cost and inconvenience by computing maintenance intervals based upon the specific manner in which each individual vehicle is driven.

Maintenance intervals on motor vehicles have conventionally been specified based upon accumulated mileage. However, the type of driving conditions has a major influence on routine maintenance requirements; distance traveled is only one of the significant factors. A vehicle driven for 50,000 miles of short trips in the city with numerous cold starts, prolonged periods of idling, stop-and-go driving, and high engine speeds during acceleration requires more frequent maintenance intervals than a vehicle driven for 50,000 miles for long distances at low engine speeds primarily at operating temperature.

The advanced technologies at BMW have led to the development of the unique BMW service interval indicator which computes the actual optimum maintenance requirements based not only upon the accumulated mileage, but taking into account important factors such as engine coolant temperatures, high or low engine speeds, short or long trip driving, and number of vehicle starts.

The maintenance interval may therefore be maximized with considerable savings to owners of vehicles subjected to light duty.

The service interval indicator consists of a mileage reading, and the inscriptions “OIL SER-

VICE” and “INSPECTION”.

Whenever the ignition is switched on, the display shows the next scheduled type of service and the remaining distance until the service should be performed. The distance is based on your driving style.

If the maintenance interval has been exceeded, a “—” symbol reminds you of the urgent need for servicing. In the interests of road safety and reliability, you should avoid driving your BMW

when the “—” symbol is showing, and have the essential maintenance work performed without delay.

After each maintenance is performed the Service

Indicator is reset in order to compute the next service interval.

If the service interval indicator displays an illogical reading, or if there is no display, consult a BMW center.

If the speedometer, tachometer or coolant temperature gauge should develop a fault, the service interval indicator will probably cease to operate correctly as well, since it depends on correct speed, distance and temperature readings. The fault must be located and rectified by a BMW center.

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A detailed list of all maintenance operations included in each of the elements of the BMW

Maintenance System is found on pages 5-14.

These elements are as follows:

Quality Certification I will be performed by your selling center and certified on the following page.

The performance of certain subsequent maintenance elements, as required by the BMW New

Vehicle Limited Warranty, will be specified at intervals computed by the BMW service interval indicator as follows:

– Oil Service: Engine oil changed with the engine at operating temperature. Note: change oil at least every two years. Your BMW is factory-equipped with a newly-developed synthetic engine oil. At the time of the printing of this booklet BMW High-Performance

Synthetic 5W-40 Oil (Part Number 07 51 0

002 545) and Mobil 1 5W-30 and 5W-40 oils are strongly recommended and approved by

BMW. BMW is evaluating various synthetic oils for inclusion in our list of recommended motor oils.

For the most current list of synthetic oils, please contact your BMW center, or call BMW of

North America, Inc. at 1-800-831-1117. You can also obtain this information from our website, www.bmwusa.com/.

If you need to add oil between oil changes and are unable to obtain BMW High Performance Synthetic Oil, Mobil 1 or another special oil on the list, use a synthetic oil with an

API rating of SJ or higher.

– Inspection I: Major vehicle maintenance as specified in the following pages under Inspection I.

– Inspection II: Additional major vehicle maintenance as specified in the following pages under Inspection II.

The following maintenance elements must be performed at the mileage/time stated (time intervals begin from the vehicle’s production date):

– Brake Fluid Service: Change brake fluid every two years.

– Engine Coolant Service: Change coolant every four years.

– Oxygen Sensor Service: The oxygen sensor deteriorates strictly on a mileage basis and must therefore be replaced every 100,000 miles to maximize vehicle fuel economy and minimize exhaust pollution. The replacement of the oxygen sensor is required under the terms of the applicable BMW emission system warranties.

_ Spark Plug Service: Replace spark plugs every 100,000 miles. Your BMW is equipped with platinum-tipped spark plugs. These allow a longer service life than conventional spark plugs.

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For your convenience, you may also wish to have your BMW center perform any necessary operations to fulfill any state inspection requirements in your area concurrent with the maintenance elements specified above during other repairs.

Make sure that confirmation of maintenance work is always entered in this Service and Warranty

Information Statement. You may need this for any warranty claims that become necessary, and later on as evidence that your car has been given the correct and regular maintenance that justifies its resale or trade-in value.

BMW has applied the most modern technological advances not only to the design and production of your vehicle, but also to computing of the optimum maintenance interval for your type of operations and driving style. Your BMW center has made a substantial investment in unique

BMW special service tools to enable his BMW factory trained service technicians to perform quality repairs on your BMW in minimal time.

He/she looks forward to serving your every service need and to help maximize your satisfaction with your BMW, its longevity, and resale value.

Quality Certification I

Performed by (selling BMW center/Stamp with Code)

FREE OF CHARGE

Date Mileage

Authorized

Signature of Service Manager

Quality Certification I

For a detailed list of items inspected, refer to the

Quality Certification I form provided to the Owner at time of delivery. A copy of the form is on file at the selling BMW center.

Unscheduled Maintenance

Only use fuels advertised to have adequate detergency and low alcohol content. Use of fuels with insufficient detergent and/or excess alcohol can cause driveability problems that necessitate cleaning intake valves and fuel injection valves, and, when applicable, adjusting the engine idle. We suggest having this work performed by your authorized BMW center, perhaps while regular maintenance is performed.

Your BMW center can also recommend a gasoline additive that will provide sufficient detergency.

While this recommended unscheduled maintenance is not required in order to maintain the emission warranty, cleaning of intake valves or, when applicable, fuel injection valves, or adjustment of engine idle, necessitated by use of inappropriate fuel, is not covered by warranty because no defect in material or workmanship or component failure is involved.

Special Note

Maintenance items and schedules stated herein reflect the combined recommendations for all model 2000 BMWs, and are subject to change.

The most current maintenance recommendations are available from your authorized BMW center.

5

Engine Oil Service

Engine Compartment

Change oil and oil filter while engine is at normal operating temperature.

Reset service interval indicator.

Replace microfilter.

Check overall thickness of front and rear disc brake pads using special tool. If replacement is necessary: Examine brake disc surfaces.

Clean brake pad contact points in calipers. Grease wheel centering hubs (alloy wheels only). Check thickness of parking brake linings •

only when replacing rear pads.

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323i, 328i

Check parking brake actuation. Adjust if necessary.

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Inspection I

Only those items of inspection work which apply to your vehicle will be performed. This list is subject to amendment.

Undercarriage

Change oil and oil filter while engine is at normal operating temperature.

Check transmission for leaks.

Check rear axle for leaks.

Half-shafts: Check for leaks at flexible boots.

Visually check fuel tank, lines and connections for leaks.

Check condition, position, and mounting of exhaust system. Examine for leaks.

Check power steering system for leaks. Check power steering fluid level; add fluid if necessary.

Check steering for absence of play, condition of suspension track rods, front axle joints, steering linkage and joint disc.

Check overall thickness of front and rear disc brake pads using special tool. If replacement is necessary: Examine brake disk surfaces.

Clean brake pad contact points in calipers. Grease wheel centering hubs. Check thickness of parking brake linings only when replacing rear brake pads.

Check brake system connections and lines for leaks, damage and incorrect positioning.

Check parking brake actuation. Adjust if necessary.

Check all tire pressures (including spare). Correct if necessary. Check condition of tires (outer surface [left/right]), tread wear and pattern; in case of uneven tread wear, readjust wheel alignment if requested (invoice separately).

Inspect entire body according to terms of rust performation limited warranty.

(must be performed at least every two years).


Read out diagnostic system.

Check engine cooling system/heater hose connections for leaks. Check coolant level and antifreeze protection level.

Add coolant if required.

Check windshield washer fluid level and antifreeze protection. Fill up and/or correct if required.

Check air conditioner for operation.

Replace microfilter. (Note: reduce replacement interval in dusty operating conditions.)

Reset service interval indicator.

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323i, 328i

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Inspection I

Body/Electrical

Check battery state-of-charge indicator and charge if required.

Check lighting system, i.e.: headlights, foglights, parking, back-up, license plate, interior (including map reading lights), glove box, flashlight, illuminated makeup mirrors, luggage compartment/area lights.

Check instrument panel and dashboard illumination.

Check all warning/indicator lights, check control.

Check turn signals, hazard warning flashers, brake lights, horns, headlight dimmer and flasher switch.

Check wipers and washer system(s); wiper blades, washer jet positions.

Check condition and function of safety belts.

Visually examine all SRS airbag units for torn covers, obvious damage or attachment of decals, decorations or accessories.

Check central locking/double lock.

Check operation of all latches.

Check heater/air conditioner blower, rear window defogger.

Check rear view mirrors.

Activate automatic roll-over protection system (if equipped) via diagnostic link. Note: First remove hardtop/lower top.

Final Inspection

Road test with check of brakes, suspension, steering, clutch/manual transmission or automatic transmission.

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323i, 328i

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Inspection II

Includes all items listed under Inspection I, and the following checks and maintenance operations.


Replace air cleaner element. (Note: Reduce replacement interval in dusty operating conditions).

Brake Fluid Service

Replace brake fluid every 2 years (time interval begins from the vehicle’s production date).

Cooling System Service

Replace coolant every 4 years (time interval begins from the vehicle’s production date).

Oxygen Sensor Service

Replace Oxygen Sensor every 100,000 miles.

Spark Plug Service

Replace spark plugs every 100,000 miles.

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323i, 328i

Speedometer

(Odometer Memory) changed:

Mileage

Date

Speedometer

(Odometer Memory) changed:

Mileage

Date

Record of Spark Plug

Replacement

(Every 100,000 Miles)

Date Mileage

Record of Oxygen

Sensor replacement

(Every 100,000 Miles)

Date Mileage

Record of brake/clutch fluid changes

(Every 2 years)

Date

Record of coolant changes

(Every 4 years)

Date

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Performed at:

(Actual Vehicle Mileage)

(Mileage on Service Indicator)

Date/Stamp/Signature

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Emission Control Maintenance Schedule

The maintenance schedule as shown is required for the proper functioning of the emission control systems for optimum vehicle performance and fuel economy.

Abbreviations:

I Inspect

R Replace part(s) and/or fluid listed

Basic Engine

Engine oil.............................................................

Engine oil filter......................................................

Fuel System

Air filter.................................................................

Ignition System

Spark plugs.........................................................

Emission Control Components

Oxygen sensor.....................................................

R

R

R

R

R

R

R

R

Replace at intervals of

100,000 miles

R

Replace at intervals of

100,000 miles

Continue sequence of Oil Services and

Inspections per Service Interval Indicator.

Oxygen Sensor Service: The oxygen sensor deteriorates strictly on a mileage basis and must therefore be replaced to maximize vehicle fuel economy and minimize exhaust pollution.

The mileage interval varies according to individual driving conditions and is determined by the service interval indicator.

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Battery Care

If your car is driven only for short distances of less than 10 miles over a prolonged period of time, without an occasional drive at highway speeds, the engine’s charging system will not maintain the battery. Insufficient use of the vehicle could result in short term starting problems and in the long term could damage the battery.

In case the car is not operated for more than four weeks it is advisable to: a) consider using a proper trickle charger, following the charger manufacturer’s instructions, to maintain the battery’s state of charge; or b) consult your BMW center regarding battery removal. Once removed, the battery must be charged and stored in a cool, dry place where it can be protected from freezing. If the battery will be stored for over 3 months, it must be recharged every 3 months, or else it will become damaged and useless.

Please consult with your BMW center for further guidance and information.

Corrosion Protection

Extensive corrosion protection measures implemented by BMW now make it possible to offer a six-year limited anti-corrosion warranty against rust perforation on your vehicle provided that the vehicle is maintained in accordance with the provisions of the New Vehicle Limited Warranty as outlined in the Warranty Section of this Statement

(page 30).

The major degree of corrosion protection is due to the electrophoretic dip painting process which cathodically deposits paint particles on all body parts, attracting paint particles into the minutest cavities or seams. Body parts are designed to provide optimum corrosion protection.

During manufacture, exterior body parts receive an additional corrosion protection coat. Hood, trunk, doors and other body parts with metal folds are coated with PVC and sealed from the outside.

All floor panels receive a resilient coating of PVC for maximum protection against damage due to stones, etc.

Corrosion protection materials tested over many years are applied to the surfaces of cavities and to the entire underside of the vehicle during and after assembly.

Requirements for maintaining the six-year limited anti-corrosion warranty are outlined in the Warranty Section of this Statement (page 30).

Restoring corrosion protection

Please take care that anti-corrosion material is replaced when your car is repaired after body or chassis damage.

BMW will not accept any liability for any parts and accessories not approved by BMW.

Underbody maintenance

The underbody has to be cleaned at least once a year, in spring, with plain water in order to remove mud, chemical sediments and other deposits. If those materials are not removed, corrosion (rust) will occur.

Your BMW center will do this anti-corrosion service for you.

WARNING

Do not apply additional undercoating or rust-proofing on or near the exhaust manifold, exhaust pipes, catalytic converter or heat shields. During driving, the substance used for undercoating could overheat and cause a fire.

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Body inspection

Vehicle inspected and repaired if necessary to BMW standards required by BMW six year anticorrosion warranty

Partially* Yes No

*Remarks–explain (use repair order if necessary)

The undersigned herewith confirms that this inspection has been carried out by the BMW center below and this BMW center has given notification of any body repairs necessary.

Customer's signature Date

Performed by BMW center/Stamp with Code

Show damage location above with codes:

X

Stone damage O Dent

Scratch Collision damage

❏ Undercoating damage (explain in remarks)

BMW center authorized signature

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Body inspection


Partially* Yes No






X

Stone damage O Dent




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Body inspection


Partially* Yes No






X

Stone damage O Dent




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Body inspection


Partially* Yes No






X

Stone damage O Dent




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Body inspection


Partially* Yes No






X

Stone damage O Dent




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Body inspection


Partially* Yes No






X

Stone damage O Dent




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Customer Assistance Information

Your satisfaction with our product and the services provided by authorized BMW centers is of great importance to us. We take pride in our product, as does the BMW center who services it. If you should ever have a question regarding your

BMW center’s service or your BMW's performance, we recommend that you contact your authorized BMW center. Should you travel to an unfamiliar area, the BMW center directory provided at the time of delivery will help you locate the nearest authorized BMW center. The centers listed are equipped to help you with virtually all BMW related matters.

When contacting an authorized BMW center, we suggest that depending upon the nature of your contact, you discuss it with either the Sales, Service, or Parts Manager.

As all matters are resolved at the BMW center level, it is important that they be given the opportunity to provide a solution. Should you feel that you were not provided with the proper response, we urge you to contact the General Manager or

BMW Center Operator.

Despite the best intentions of all parties, a misunderstanding may occur between you and your

BMW center. Should this occur and you require further assistance, you may wish to contact the

BMW NA Customer Relations Department at 1-

800-831-1117. When calling, we ask that you provide the following information:

1. Your name, address and telephone number.

2. Vehicle Identification Number (last seven digits).

3. Vehicle’s delivery date.

4. Vehicle mileage.

5. Selling BMW center’s name.

6. Servicing BMW center’s name.

7. Description of the problem.

A BMW NA Customer Relations Representative will carefully review all the facts involved and let you know what further action will be taken in conjunction with your BMW center. Please remember: the first step in resolving a complaint is to contact the authorized BMW center that performed the work on your vehicle. They have the necessary equipment and the personnel to achieve this goal.

We are confident that every effort will be made to ensure your satisfaction.

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Customer Assistance - Notification

During a specific period (usually the earlier of 12 months or 12,000 miles, though this period varies by state), some states require us or our authorized BMW center, to repair in a reasonable number of attempts, any defect or condition which substantially impairs the use, value, or safety of a new vehicle sold, leased or registered in that state.

A “reasonable number of attempts” is generally defined as (i) two or more attempts to repair the same defect (the number of attempts may vary by state) or (ii) that the same defect has caused the vehicle to be out of service by reason of repair for more than 30 days (this period may vary by state), except for delays created by conditions beyond our control.

If we are unable to correct a defect or condition covered by these statutes in a reasonable number of attempts, we may be obligated either to replace the vehicle or reimburse the owner/lessee in an amount equal to the purchase price or lease payments paid by the owner/lessee, less the amount directly attributable to use of the vehicle by the owner/lessee.

YOU SHOULD SEND WRITTEN NOTIFICATION

DIRECTLY TO BMW OF NORTH AMERICA, INC.

OF THE EXISTENCE OF AN ALLEGED DEFECT.

SEND WRITTEN COMMUNICATION TO THE

NATIONAL CUSTOMER RELATIONS DEPART-

MENT ADDRESS LISTED BELOW.

BMW OF NORTH AMERICA, INC.

CUSTOMER RELATIONS DEPARTMENT

P.O. BOX 1227

WESTWOOD, NEW JERSEY 07675-1227

Telephone: 1-800-831-1117

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BMW Import Processing Center

As a BMW owner, you will experience BMW quality first hand. Our dedication to excellence in design, engineering, and service is among the best in the world. And we invest heavily every year in our people and facilities to ensure that our quality standards are consistently applied from the factory to the BMW center. Part of that investment program is devoted to our multi-million-dollar

Import Processing Centers staffed by our highly trained specialists.

At these state-of-the-art facilities, each BMW is given a thorough inspection after its transatlantic shipment to the United States. Imperfections in the mechanical and electrical systems or damage to the sheet metal, paint, trim or other components of the vehicle which may occur during transportation from the factory to the United

States are normally detected and corrected at the Import Processing Centers in the United

States. Any defect in material or workmanship which occurs during the warranty period is covered under the New Vehicle Limited Warranty.

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Special Programs

SOMETIMES BMW OF NORTH AMERICA, INC. OFFERS A SPECIAL ADJUSTMENT PROGRAM TO PAY ALL OR PART OF THE COST OF

CERTAIN REPAIRS BEYOND THE TERMS OF THE WARRANTY. CHECK WITH YOUR BMW CENTER TO DETERMINE WHETHER ANY ADJUST-

MENT PROGRAM IS APPLICABLE TO YOUR MOTOR VEHICLE.

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BMW Roadside Assistance

The BMW Roadside Assistance Program reflects

BMW’s commitment to your complete satisfaction with the BMW ownership experience.

It is available for U.S. version BMWs in all 50 states,

Canada, and Puerto Rico 24 hours a day, 365 days a year.

It is a valuable benefit provided to you at no additional cost. (Subject to certain limitations and exclusions noted on pages 26-28.)

Owner’s Eligibility

You are covered if your vehicle is:

– A new BMW automobile, distributed by BMW

NA, and purchased at an authorized BMW center, OR;

– A new BMW automobile, purchased under the

BMW NA European Delivery Plan, OR;

– A new, U.S. version, BMW automobile purchased under the Diplomatic or Military Sales programs, operated in any of the 50 states,

Canada and Puerto Rico.

Coverage is provided for the vehicle itself, regardless of the driver. Protection is concurrent with the New Vehicle Limited Warranty.

Getting Started

A temporary Roadside Assistance Identification

Card can be found inside of your vehicle portfolio.

It contains the 24-hour toll-free number for Roadside Assistance.

For your convenience a decal, showing the same information as the ID card, has been affixed to the tool kit cover on the trunk lid.

In a few weeks you will receive a permanent BMW

Roadside Assistance ID card by mail. The date of purchase and the vehicle identification number

(VIN) are embossed on the card.

This card should be carried by the driver of your

BMW automobile.

Calling For Assistance

The toll-free BMW Roadside Assistance number is answered by a BMW Roadside Assistance service representative. In order for you to receive quick and reliable services, it is essential that you should provide detailed and accurate information to the service representative.

Be prepared to give:

1. Your name and address.

2. Your complete Vehicle Identification Number

(found on your vehicle registration or your permanent BMW Roadside Assistance ID card).

3. Model description of your vehicle.

4. Date of purchase.

5. License plate number of your vehicle.

6. Vehicle location (including nearby crossroads/ intersections, highway mile markers, street numbers, landmarks, etc.).

7. Location you are calling from (including a telephone number where you can be reached). If you are calling from a public phone wait there for the return call. Do not leave this location without informing the Roadside Assistance service representative.

8. A description of your vehicle’s problem. Specific and accurate information will enable the

Roadside Assistance service representative to provide the proper help.

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Services

From the information you provide, the BMW

Roadside Assistance service representative will determine the type of help required.

Dispatch Service

A service vehicle or a flatbed tow truck will be dispatched to the site of your disabled vehicle.

On-Site Assistance

On-site service for vehicle disablements such as flat tires, dead batteries, and out of fuel conditions is provided up to a maximum of $50.00 per incident by BMW Roadside Assistance.

The cost for parts and fuel, when used on-site, are the responsibility of the owner/driver. The New

Vehicle Limited Warranty does not cover any of the above on-site services.

Lock-Out

For security purposes, the driver will need to prove ownership by presenting proper documentation, i.e., a valid drivers license, registration, etc. Lockout service will be provided up to a maximum of

$100.00 per incident.

Towing Service

In the event of a mechanical breakdown normally covered under the New Vehicle Limited Warranty, your vehicle will be transported (at no cost) to the nearest authorized BMW center. Your vehicle is also covered in the event of an accident or collision.

If a breakdown occurs after normal business hours, your vehicle will be transported to a secure location and transported to the nearest authorized BMW center on the next business day.

If you request that the vehicle be taken to a location other than the nearest authorized BMW center, any additional expense will be your responsibility.

However, you may request (at no cost) to be taken to a different BMW center as long as it is within 50 additional miles of the "nearest" BMW center.

Towing requests for vehicles disabled because of casualty, fire, act of God, or violation of law (federal, state or local) are accepted at the expense of the owner/driver.

If it is necessary for you to have your vehicle towed through your own arrangements, you must con- tact BMW Roadside Assistance for prior authorization and instructions on claim proce-

(60) days of the disablement or occurrence, accompanied by the original receipts. Claims received after that time period may not be honored and are subject to the full discretion of BMW Roadside Assistance. If BMW Roadside Assistance is not contacted for "prior" authorization, the maximum coverage for towing situations is $50.00.

Sign-and-Drive

In most instances, services provided under the

BMW Roadside Assistance Program do not require immediate payment.

Usually, you will be able to sign a receipt, so the provider of the service can be reimbursed directly by BMW Roadside Assistance.

Parts, materials and fuel should be paid by you directly to the provider of the services.

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Trip Interruption Benefits

Trip interruption benefits are provided for mechanical breakdowns as follows:

– Breakdowns that are warranty related, and;

– Must occur in excess of 100 miles from the driver’s residence, and;

– Repairs cannot be completed during normal business hours on the same day of breakdown.

Reimbursements will be made for meals, lodging, car rentals, and alternate transportation to bring the driver and the BMW automobile together after the vehicle has been repaired by an authorized BMW center.

Trip interruption coverage is limited to $750.00 per incident, to a maximum of five days per incident.

Always contact BMW Roadside Assistance for trip interruption benefits. They will assist in making all the necessary arrangements.

Car Rental Discounts

Discounts of up to 30% are available from Alamo,

Avis, Dollar, Hertz and National car rental companies. Benefits may vary with each company and location.

Simply display your BMW Service Card (showing the applicable Plan number) during reservation and at the time of rental to secure your discount.

Exclusions

Specifically excluded from coverage are:

– Fines, taxes, or impound towing fees caused by a violation of local or state law.

– Expenses related to hazardous weather conditions (removal from snow, ice, etc.).

– Expenses for the removal of snow tires, and mounting or removal of snow chains.

Services provided by Cross Country Motor Club,

Inc., Boston, MA 02155, except in Alaska, California, Hawaii, Oregon, Wisconsin and Wyoming where services are provided by Cross Country

Motor Club of California, Inc., Boston, MA 02155.

The BMW Roadside Assistance Program is not a warranty and does not affect your rights under the New Vehicle Limited Warranty.

28

Summary of BMW Limited Warranties

New Vehicle Warranty

Rust Perforation Warranty

Months

48

72

4 years/50,000 Miles

6 years/Unlimited Miles

Federal Emission Warranty

– All Emission Related Parts

– Specific Control Devices

24

96

California Emission Control Warranty*

– All Emission Related Parts 36

– Specific Control Devices 84

2 years/24,000




Mileage

10,000 20,000 30,000 40,000 50,000 60,000 70,000 80,000

*

The California Emissions Control System Limited Warranty applies to all

2000 U.S. specification BMW vehicles sold, leased, and/or registered in

California or Massachusetts.

29

New Vehicle Limited Warranty - 2000 Models

(Valid only in the U.S.A. and Puerto Rico)

Warrantor

BMW NA warrants 2000 U.S. specification vehicles distributed by BMW NA or sold through the

BMW NA European Delivery Program against defects in materials or workmanship to the first retail purchaser, and each subsequent purchaser.

Warranty Period

The warranty period is 48 months or 50,000 miles, whichever occurs first.

Warranty Begins

This warranty begins on the date of first retail sale, or the date the vehicle is first placed in service as a demonstrator or company vehicle, whichever is earlier.

Warranty Coverage

To obtain service under this warranty, the vehicle must be brought, upon discovery of a defect in material or workmanship, to the workshop of any authorized BMW center, during normal business hours. The BMW center will, without charge for parts or labor, either repair or replace the defective part(s) using new or authorized remanufactured parts. The decision to repair or replace said part(s) is solely the prerogative of BMW NA. Parts for which replacements are made become the property of BMW NA.

In all cases, a reasonable time must be allowed for warranty repairs to be completed after the vehicle is received by the BMW center.

Safety Belt Warranty - Kansas

Safety belts are covered under the BMW New

Vehicle Limited Warranty for defects in material or workmanship for a period of 10 years, unlimited mileage from the date of purchase. In order to be eligible for this coverage, the vehicle must be a new car retailed in the State of Kansas and the repair performed by an authorized BMW center in Kansas.

Towing/Other Owner Benefits

A 24-hour Roadside Assistance Program is available to every BMW owner during the new vehicle warranty period.

Roadside assistance and other owner benefits are available by calling:

1-800-332-4269

For additional details on towing and other owner benefits please refer to the BMW Roadside

Assistance section of this Statement (page 26).

Other Items

Wheel alignment, balancing and wiper blade inserts are covered up to 2,000 miles.

Items which are subject to wear and tear or deterioration due to driving habits or conditions, such as brake pads/linings, brake discs, clutch disc, pressure plate, filters, upholstery, trim and chrome items, paint finish, drive belts, glass, and similar items, are specifically limited to defects in material or workmanship.

This warranty does not apply to the following:

Damage which results from negligence, improper operation of the vehicle, improper repair, lack of or improper maintenance, environmental influences, flood, accident or fire damage, road salt corrosion, or use of improper or contaminated fuel.

Maintenance services and parts when replaced during maintenance such as spark plugs, lubricants, fluids, engine tuneup parts, replacement of filters, coolant, and refrigerant.

Failure to maintain the vehicle properly in accordance with the instructions in the Owner’s Manual or the Service section of this Statement, that results in the failure of any part of the vehicle.

30

Modification of the vehicle or installation of any performance accessories or components attached to the vehicle which alters the original engineering and/or operating specifications or which result in damage to the other original components, electrical interference, electrical short, radio static, water leaks and wind noise.

Tires are warranted by their respective manufacturer as detailed in the applicable tire manufacturer’s warranty statements. Instructions for proper tire care and maintenance are contained in the Owner’s Manual. Should you experience difficulty in obtaining warranty service from a tire manufacturer, your authorized

BMW center will assist you in resolving the difficulty.

Non-BMW Parts – While you may elect to use non-genuine BMW parts for maintenance or repair services, BMW NA is not obligated to pay for repairs that include non-genuine BMW parts or for any damage resulting from the use of nongenuine parts.

BMW will not accept any liability for any parts and accessories not approved by

BMW.

This warranty shall be null and void if the vehicle identification number has been altered or cannot be read, if the odometer has been replaced or altered and the true mileage cannot be determined, if the vehicle has been declared a total loss or sold for salvage purposes, or if the vehicle has been used in any competitive event.

General

These warranties give you specific legal rights, and you may also have other rights which vary from state to state.

THE DURATION OF ANY IMPLIED WARRAN-

TIES, INCLUDING THE IMPLIED WARRANTY

OF MERCHANTABILITY, IS LIMITED TO THE

DURATION OF THE EXPRESS WARRANTIES

HEREIN. BMW NA HEREBY EXCLUDES IN-

CIDENTAL AND CONSEQUENTIAL DAM-

AGES, INCLUDING LOSS OF TIME, INCON-

VENIENCE, OR LOSS OF USE OF THE VE-

HICLE, FOR ANY BREACH OF ANY EX-

PRESS OR IMPLIED WARRANTY, INCLUD-

ING THE IMPLIED WARRANTY OF MER-

CHANTABILITY, APPLICABLE TO THIS

PRODUCT.

Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations and exclusions may not apply to you.

31

Limited Warranty - Rust Perforation

2000 Models

BMW NA warrants this original vehicle against defects in materials or workmanship which will result in rust perforation of the vehicle body for a period of 6 years, without mileage limitation, commencing on the date of first retail sale, or the date the vehicle is first placed in service as a demonstrator or company vehicle, whichever is earlier.

To obtain service under this warranty, the vehicle must be brought, upon discovery of any rust perforation, to the workshop of any authorized BMW center. This BMW center will, without charge for parts or labor, either repair or replace the defective part(s). The decision to repair or replace said part(s) is solely the prerogative of BMW of North

America, Inc. Parts for which replacements are made become the property of BMW of North

America, Inc.

REQUIRED MAINTENANCE: b. Repairing any damages to undercoating or paint due to stone chips, gravel erosion, scratches, or other external influences.

BMW of North America, Inc., makes no other express warranty on this product except the new car warranty or the warranty as to the emission control system. THE DURATION OF ANY IMPLIED

WARRANTIES, INCLUDING THE IMPLIED WAR-

RANTY OF MERCHANTABILITY, IS LIMITED TO

THE DURATION OF THE EXPRESS WARRAN-

TIES HEREIN.

BMW OF NORTH AMERICA, INC., HEREBY EX-

CLUDES INCIDENTAL AND CONSEQUENTIAL

DAMAGES, INCLUDING LOSS OF TIME, INCON-

VENIENCE, OR LOSS OF USE OF THE VEHICLE,

FOR ANY BREACH OF ANY EXPRESS OR IM-

PLIED WARRANTY, INCLUDING THE IMPLIED

WARRANTY OF MERCHANTABILITY, APPLI-

CABLE TO THIS PRODUCT.

In order to keep this warranty in effect, the vehicle must be inspected at every BMW Inspection II (at least every two years). Any areas requiring preventative maintenance must be repaired. (THIS

INSPECTION/MAINTENANCE IS AT THE

OWNER’S EXPENSE).

Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations and exclusions may not apply to you.

The Inspection/Maintenance consists of: a. Washing the chassis before inspection, if necessary, due to dirt accumulation.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Any legal claim or action arising from any express or implied warranty contained herein must be brought within 12 months of the date it arises.

This warranty does not apply to the following: a. Damage caused by negligence, improper accident damage repairs, or improper use.

b. Damage attributable to failure to perform required inspections/maintenance at the specified intervals or in accordance with the BMW rust inspection/maintenance program instructions. Proof must be provided by a paid invoice or filling in the appropriate boxes in the

Service Section of this Statement.

BMW will not accept any liability for any parts and accessories not approved by BMW.

This warranty shall be null and void if the vehicle identification number has been altered or cannot be read, if the odometer has been replaced or altered and the true mileage cannot be determined, if the vehicle has been declared a total loss or sold for salvage purposes, or if the vehicle has been used in any competitive event.

32

Federal Emissions System Defect Warranty


This warranty applies only to U.S. specification vehicles distributed by BMW of North America,

Inc. (BMW NA) or sold through the BMW NA

European Delivery Program.

tive of BMW NA and must be expected to correct the failure of the warranted part. Parts for which replacements are made become the property of

BMW NA. In all cases, a reasonable time must be allowed for warranty repairs to be completed after the car is received by the BMW center.

BMW NA warrants to the first retail purchaser, and each subsequent purchaser, that the car

(a) was designed, built and equipped so as to conform, at the time of sale, with all regulations of the U.S. Environmental Protection Agency applicable at the time of manufacture and (b) is free from defects in materials and workmanship which would cause it to fail to conform with applicable regulations for a period of 2 years or

24,000 miles, whichever occurs first, except for specific emission control components (as listed on page 36), for which the warranty period is 8 years or 80,000 miles, whichever occurs first.

For assistance in determining which specific parts or components of your vehicle are covered under this warranty, please contact your

BMW center.

This warranty begins on the date of first retail sale, or the date the vehicle is first placed in service as a demonstrator or company vehicle, whichever is earlier.

Warranty claims must be made as soon as reasonably possible after a defect is discovered.

To make a claim, the car must be brought to any authorized BMW center during normal business hours.

The BMW center will, without charge for parts or labor (including diagnosis), either repair or replace the defective part, if any. The decision whether to repair or replace said parts is solely the preroga-

It is the owner’s responsibility to have all scheduled inspection and maintenance services performed (at the owner’s expense), as prescribed in the maintenance schedule for the BMW Emission Control System. Service intervals are computed by the onboard BMW service interval indicator and displayed on the instrument panel.

The instructions for proper maintenance and use can be found in the Owner’s Manual. It is strongly recommended that any replacement parts used for maintenance, repair or replacement of emission control systems be certified

BMW Service Parts or BMW Authorized

Remanufactured Parts. Without invalidating this warranty, the owner may elect to have maintenance, repair or replacement of the emission control systems performed by any automotive repair establishment, or elect to use parts other than certified BMW Service Parts. However, the cost of such service or parts will not be covered under this warranty, except in emergency situations. In an emergency situation, where an authorized BMW center or a warranty replacement part is not reasonably available (within 30 days), repairs may be performed at any available service establishment using any equivalent part. BMW NA will reimburse the owner for such emergency repairs (including labor, parts and diagnosis not to exceed BMW NA rates for labor, parts, and diagnosis in said area) that are covered under this warranty. Replaced parts and paid invoices must be presented at a BMW center as a condition of reimbursement for emergency repairs not performed by a BMW center.

The use of replacement parts, which are not of equivalent quality, may impair the effectiveness of the emission control system. If other than certified BMW Service Parts or Authorized Remanufactured Parts are used for maintenance, repair or replacement of components affecting emission control, the owner should obtain assurances that such parts are warranted by their manufacturer to be equivalent to genuine BMW parts in performance and durability. BMW NA assumes no liability under this warranty with respect to parts other than genuine BMW parts.

33

However, the use of non-BMW replacement parts or non-EPA certified parts does not invalidate the warranty on other components, unless non-BMW parts or non-EPA certified parts cause damage to warranted parts.

Any car on which the odometer has been replaced or altered and the true mileage cannot be determined.

The car, if the vehicle identification number is altered or cannot be read, or if the car has been declared a total loss or sold for salvage purposes.

What is not covered

This warranty does not cover malfunctions caused by any of the following: accident, flood, misuse, improper adjustment, modification, alteration, tampering, disconnection, improper or inadequate maintenance, use of leaded fuel or fuels containing more than 10% ethanol, or other oxygenates with more than 2.8% oxygen by weight (i.e., more than 15% MTBE or more than 3% methanol plus an equivalent amount of co-solvent).

The replacement of maintenance parts, such as spark plugs, filters and similar items used in required maintenance services, the repair or replacement of maintenance parts beyond the first required inspection/maintenance, or if the part has been replaced earlier for reasons other than it being defective.

The car or any part of the car unless a failure causes the car to fail to conform to applicable emission regulations.

General

These warranties give you specific legal rights, and you may also have other rights which vary from state to state.

THE DURATION OF ANY IMPLIED WARRANTIES,

INCLUDING THE IMPLIED WARRANTY OF MER-

CHANTABILITY, IS LIMITED TO THE DURATION

OF THE EXPRESS WARRANTIES HEREIN.

BMW NA HEREBY EXCLUDES INCIDENTAL

AND CONSEQUENTIAL DAMAGES, INCLUD-

ING LOSS OF TIME, INCONVENIENCE, OR

LOSS OF USE OF THE VEHICLE, FOR ANY

BREACH OF ANY EXPRESS OR IMPLIED

WARRANTY, INCLUDING THE IMPLIED WAR-

RANTY OF MERCHANTABILITY, APPLICABLE

TO THIS PRODUCT.

Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations and exclusions may not apply to you. Additionally, if you are a California resident and your vehicle is registered in California, your vehicle is eligible for California Emissions

Warranty coverage.

34

Federal Emissions Performance Warranty


In those states and jurisdictions that have established periodic vehicle emissions tests to encourage proper vehicle maintenance and require the car to pass an emissions test approved by the

U.S. Environmental Protection Agency and: repaired, or replaced, at the option of BMW NA to proper specifications, in order to make the car comply with applicable emissions standards. The decision to adjust, repair or replace parts is solely the prerogative of BMW NA and must reasonably be expected to correct the failure of the warranted part.

1. The car was distributed by BMW of North

America, Inc., (BMW NA), or sold through the

BMW NA European Delivery Program; and

2. The car has been maintained and operated in accordance with the instructions for proper maintenance and use set forth in the Owner’s

Manual supplied with the car; and

3. The car fails to conform to the applicable emissions standards of the EPA as judged by an

EPA approved emissions test; and

This warranty begins on the date of first retail sale, or the date the vehicle is first placed in service as a demonstrator or company vehicle, whichever is earlier. This warranty continues for a period of 2 years or 24,000 miles, whichever occurs first, except for specific emissions control components

(as listed on Page 36), for which the warranty period is 8 years or 80,000 miles whichever occurs first.

4. The failure to conform results or will result in the owner of the car having to bear a penalty or other sanction (including the denial of the right to use the car) under local state or federal law if the non-conformity is not remedied within a specified period of time.

This warranty is made subject to the terms and conditions that apply to the Emission Control System Warranty and the New Vehicle Limited Warranty.

No claim under this warranty will be denied on the basis of use of a properly installed EPA certified emission part for maintenance and repair.

Then BMW NA warrants that if the car is eligible for coverage under this warranty, any non-conformities in the car, which cause it to fail an EPAapproved emissions test, will, without charge for parts or labor (including diagnosis), be adjusted,

A vehicle manufacturer may deny an emission performance warranty claim on the basis of an uncertified replacement part used in the maintenance or repair of a vehicle only if the vehicle manufacturer presents evidence that the uncertified replacement part is either defective in materials or workmanship or not equivalent from an emission standpoint to the original equipment part.

Maintenance, replacement, or repair of emission control devices and systems may be performed by any automotive repair establishment or individual using any certified part.

Immediately after the car has failed an EPA approved emission short test, your claim can be made at any authorized BMW center. The BMW center will honor or deny your claim within the time period specified by local or state laws (not to exceed 30 days), to avoid further penalties or sanctions. lf the claim is denied, the BMW center will notify you in writing of the reason(s). The BMW center is required by law to honor the claim if notice of denial is not received by the owner within the specified time period.

You may obtain further information concerning the emission warranties, or report violations of warranty terms, by contacting the Director, Field Operation and Support Division (EN-397F), Environmental Protection Agency, 401 “M” Street, S.W.,

Washington, D.C. 20460.

35

The following systems are covered by the Federal Emission Performance Warranty for a period of two years or 24,000 miles, whichever occurs first. The specific systems may vary according to model, therefore, all of the systems listed may not be used on your vehicle.

For assistance in determining which systems and specific components within these systems apply to your vehicle, please contact your BMW center.

AIR INDUCTION SYSTEM

FUEL METERING SYSTEM

IGNITION SYSTEM

POSITIVE CRANKCASE VENTILATION SYSTEM

(PCV)

FUEL EVAPORATIVE CONTROL SYSTEM

EXHAUST SYSTEM

ENGINE EMISSION CONTROL SYSTEM

SENSORS/DEVICES

ON BOARD DIAGNOSTIC SYSTEM (OBD)

RELATED PARTS ASSOCIATED WITH THE

ABOVE SYSTEMS

The following components and/or system are/ is covered under the Federal Emission Warranty for a period of 8 years or 80,000 miles, whichever occurs first.

CATALYTIC CONVERTER

ENGINE CONTROL MODULE (INCLUDING ON-

BOARD DIAGNOSTIC SYSTEM)

For assistance in determining coverage of the specific components of the on-board diagnostic system, please contact your BMW center.

36

California Emission Control Warranty Statement*

Your Warranty Rights and Obligations

The California Air Resources Board and BMW of

North America, Inc. (BMW NA) are pleased to explain the emission control system warranty on your 2000 vehicle. In California, new motor vehicles must be designed, built and equipped to meet the State’s stringent anti-smog standards.

BMW NA must warrant the emission control system on your vehicle for the periods of time listed below provided there has been no abuse, neglect or improper maintenance of your vehicle.

Your emission control system may include parts such as the fuel injection system, the ignition system, catalytic converter, and engine computer.

Also included may be hoses, belts, connectors and other emission-related assemblies.

2. If any emission-related part on your vehicle is defective, the part will be repaired or replaced control system DEFECTS WARRANTY.

– For 7 years or 70,000 miles whichever occurs first:

If an emission-related part listed in this Warranty

Section specially noted with coverage for 7 years or 70,000 miles is defective, the part will be repaired or replaced by BMW NA. This is your longterm emission control system DEFECTS WAR-

RANTY.

Owner’s Warranty Responsibilities:

Where a warrantable condition exists, BMW NA will repair your vehicle at no cost to you including diagnosis, parts and labor.

Manufacturer’s Warranty Coverage:

– For 3 years or 50,000 miles whichever occurs first:

1. If your vehicle fails a Smog Check inspection, all necessary repairs and adjustments will be made by BMW NA to ensure that your vehicle passes the inspection. This is your emission control system PERFORMANCE WARRANTY.

– As the vehicle owner, you are responsible for the performance of the required maintenance listed in your Owner’s Manual. BMW NA recommends that you retain all receipts covering maintenance on your vehicle, but BMW NA cannot deny warranty solely for the lack of receipts or for your failure to ensure the performance of all scheduled maintenance.

– You are responsible for presenting your vehicle to an authorized BMW center as soon as a problem exists. The warranty repairs should be completed in a reasonable amount of time, not to exceed 30 days.

– As the vehicle owner, you should also be aware that BMW NA may deny your warranty coverage if your vehicle or part has failed due to abuse, neglect, improper maintenance or unapproved modifications.

If you have any questions regarding your warranty rights and responsibilities, you should contact:

BMW of North America, Inc.

Customer Relations Department

PO. Box 1227

Westwood, N.J. 07675-1227

Telephone: 1-800-831-1117 or the

California Air Resources Board

9528 Telstar Avenue

El Monte, CA 91731

*

The California Emissions Control System Limited Warranty applies to all 2000 U.S. specification BMW vehicles sold, leased, and/or registered in California or Massachusetts.

37

California Emission Control System

Limited Warranty*

This warranty applies to California certified vehicles distributed by BMW of North America,

Inc. (BMW NA) or sold through the BMW NA

European Delivery Program, registered and operated primarily in California.

BMW NA warrants to the original purchaser and each subsequent owner that the vehicle is: shop of any authorized BMW center, during normal business hours. The BMW center will honor or deny your claim within 30 days. If the claim is denied, the BMW center will notify you in writing of the reason(s). The BMW center is required by law to honor the claim if notice is not given to the owner within 30 days.

(a) designed, built and equipped so as to conform with the applicable California Air Resources Board emission standards.

(b) free from defects in materials and workmanship which cause any part that can affect emissions to fail to conform with applicable requirements or to fail a California Smog

Check test or EPA approved short test for a period of 3 years or 50,000 miles, whichever occurs first.

(c) free from defects in materials and workmanship in emission related parts, which are contained in the California Emission Warranty

Parts List on page 40, for a period of 7 years or 70,000 miles, whichever occurs first.

The BMW center will, without charge for parts or labor (including diagnosis), either adjust, repair or replace the defective part and other parts affected by the failure of the warranted part, if any. If your vehicle failed the California Smog

Check test or an EPA approved short test, then

BMW NA will repair your vehicle so that it will pass this test. Items that require scheduled replacement are warranted up to the replacement interval specified in the Service section of this

Statement. BMW NA may repair a part in lieu of replacing it when performing warranty repairs.

Parts for which replacements are made become the property of BMW NA. After 3 years or 50,000 miles, and in accordance with paragraph (c) above, such repairs are limited to the repair or replacement of those parts identified in the California Emissions Warranty List.

This warranty begins on the date of first retail sale, or the date the vehicle is first placed in service as a demonstrator or company vehicle, whichever is earlier.

If your California registered vehicle is between 7 and 8 years old and has been driven less than

80,000 miles, then your vehicle is eligible for additional warranty coverage under the Federal

Emissions Warranty.

To obtain service under this warranty, the vehicle must be brought, upon failure of a Smog Check test or upon discovery of the defect, to the work-

A repair performed as the result of a smog check test failure due to a defect in a part, which is warranted for 7 years/70,000 miles, is covered.

In all cases, a reasonable time, not to exceed

30 days, must be allowed for a warranty repair to be completed, after the car is received by the

BMW center.

It is the owner’s responsibility to have all required maintenance services performed (at the owner’s expense), as prescribed in the maintenance schedule for the BMW Emission Control System. Service intervals are computed by the service interval indicator and displayed on the instrument panel.

However, BMW NA will not deny your warranty repair claims solely because you do not have maintenance records or you did not perform the required maintenance unless BMW NA demonstrates that such lack of required maintenance is a direct cause of the emission control system failure. The instructions for required maintenance and use can be found in the Owner’s Manual and in the Service section of this Statement.

*The California Emissions Control System Limited

Warranty applies to all 2000 U.S. specification

BMW vehicles sold, leased, and/or registered in

California or Massachusetts.

38

It is strongly recommended that any replacement parts used for maintenance, repair or replacement of emission control systems be genuine BMW Service Parts or BMW Authorized Remanufactured Parts. Without invalidating this warranty, the owner may elect to have maintenance, repair or replacement of the emission control systems performed by any automotive repair establishment, or elect to use parts other than BMW Authorized Remanufactured or genuine BMW Service Parts. However, the cost of such service or parts will not be covered under this warranty, except in emergency situations. In an emergency situation, where an authorized BMW center is not reasonably available or a warranty replacement part is not available within 30 days, repairs may be performed at any available service establishment or by any individual using any replacement part.

A repair not completed within 30 days constitutes an emergency. BMW NA will reimburse the owner for such emergency repairs (including labor, parts and diagnosis not to exceed BMW suggested retail price for all warranted parts replaced and labor charges based on the manufacturer’s recommended time allowance for the warranty repair and the geographically appropriate hourly labor rate) that are covered under this warranty.

Replaced parts and paid invoices must be presented to a BMW center as a condition of reimbursement for emergency repairs not performed by a BMW center.

The use of replacement parts, which are not of equivalent quality, may impair the effectiveness of emission control systems. If other than genuine

BMW Service Parts or Authorized Remanufactured Parts are used for maintenance, repair or replacement of components affecting emission control, the owner should obtain assurances that such parts are warranted by their manufacturer to be equivalent to genuine BMW parts in performance and durability. BMW NA assumes no liability under this warranty with respect to parts other than genuine BMW parts.

However, the use of non-BMW replacement parts does not invalidate the warranty on other components, unless non-BMW parts cause damage to warranted parts.

What is not covered

This warranty does not cover malfunctions caused by any of the following: accident, flood, misuse, modification, alteration, tampering, disconnection, improper or inadequate maintenance, except if performed by an authorized BMW center doing warranty repair work, use of leaded fuel or fuel other than as specified in the Owner’s Manual.

The replacement of maintenance parts, such as spark plugs, filters and similar items used in required maintenance services or the repair or replacement of maintenance parts beyond the first replacement interval.

Any car on which the odometer has been replaced or altered and the true mileage cannot be determined.

The car, if the vehicle identification number is altered or cannot be determined, or if the car has been declared a total loss or sold for salvage purposes.

General

The warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

THE DURATION OF ANY IMPLIED WARRANTIES,

INCLUDING THE IMPLIED WARRANTY OF MER-

CHANTABILITY, IS LIMITED TO THE DURATION

OF THE EXPRESS WARRANTIES HEREIN. BMW

OF NORTH AMERICA, INC., HEREBY EX-

CLUDES INCIDENTAL AND CONSEQUENTIAL

DAMAGES, INCLUDING LOSS OF TIME, INCON-

VENIENCE, OR LOSS OF USE OF THE VEHICLE,

FOR ANY BREACH OF ANY EXPRESS OR IM-

PLIED WARRANTY, INCLUDING THE IMPLIED

WARRANTY OF MERCHANTABILITY, APPLI-

CABLE TO THIS PRODUCT.

39

For assistance in determining which parts are covered by this warranty, please contact your authorized BMW center or the BMW NA Customer

Relations Department at 1-800-831-1117. You may obtain further information concerning the emissions warranty or report violations of warranty terms, by contacting Air Resources Board (ARB),

Mobile Source Division, 9528 Telstar Avenue, El

Monte, CA 91731. Please include the title of the

BMW service department head and telephone number.

California Emission Warranty

Parts List

The following components are covered for defects by the California Emission Control System Limited Warranty for a period of 7 years or 70,000 miles, whichever occurs first:

COMPONENT

THREE WAY CATALYTIC CONVERTER

INTAKE MANIFOLD

ENGINE CONTROL MODULE

FUEL TANK

TRANSMISSION CONTROL MODULE

VANOS CAMSHAFT POSITION CONTROLLER

323i, 323Ci,

323Cic, 323iT,

328i, 328Ci,

(E46)

•

•

•

•

•

•

40

Notice

The “National Traffic & Motor Vehicle Safety Act of

1966” requires manufacturers to be in a position to contact the vehicle owners when a correction of a product defect becomes necessary. Please fill in the attached postcard if you change your address or purchase a used BMW.

41

NOTES:

42

NOTES:

43

NOTES:

44

© BMW of North America, Inc.

Woodcliff Lake, New Jersey 07675

Printed in U.S.A. 11/99

45

E46 (92-122)

No results