Canon 400iF Getting Started Guide

Starter Guide
Chapter 1
Installation of the Machine
Chapter 2
Setting and Registering the Machine
Chapter 3
Before Using This Machine
Chapter 4
Routine Maintenance
Chapter 5
Specifications
Appendix
This guide explains the procedures from unpacking
the machine through power cord connection.
Be sure to read the manual before using the machine.
The remarks for important safety instructions are
described in “User’s Guide.” Read the manual also.
Keep the manual for future reference.
Manuals for the Machine
The manuals for this machine are divided as follows. Please refer to them for detailed
information.
Guides with this symbol are printed manuals.
Guides with this symbol are included on the accompanying CD-ROM.
Starter Guide (This Manual)
• Describes how to install the machine.
• Describes the initial settings configured by the [Setup Guide].
• Describes the maintenance and troubleshooting procedures for the machine.
Quick Operation Guide
• Describes useful functions and the basic operations of each function.
e-Manual (HTML manual)
• Describes all the functions of the machine. Also provided with a search function that is
useful for finding and checking information.
• Includes "Practical Workflows," which introduces flows of practical operations using
functions of the machine.
Driver Installation Guide
• Provides instructions on installing the printer, fax, and other drivers.
-- Printer Driver Installation Guide
-- Mac Printer Driver Installation Guide
-- Fax Driver Installation Guide
-- Network ScanGear Installation Guide
• Included on the same CD-ROM as each driver.
To view the manual in PDF format, Adobe Reader/Acrobat Reader/Acrobat is required. If Adobe Reader/Acrobat Reader/
Acrobat is not installed on your system, please download it from the Adobe Systems Incorporated website (http://www.
adobe.com).
How to Use This Manual (e-Manual)
How to Install the e-Manual
This section describes how to install the e-Manual.
●● Macintosh
1. Insert the e-Manual CD-ROM into your computer.
2. Drag-and-drop the [iRADV_500iF_Manual] folder to
the location you want to save the e-Manual.
3. Double-click the [index.html] file inside the
[iRADV_500iF_Manual] folder to display the
e-Manual.
• Depending on the operating system you are using, a
security protection message may appear. In this case,
allow the content to be displayed.
●● Windows
1. Insert the e-Manual CD-ROM in your computer.
2. Select the language for the e-Manual.
3. Select [Install].
If you select [Display Manuals], the e-Manual is
displayed without installation.
4. Read the License Agreement, and then click [Yes].
The e-Manual is saved in the [Documents]* folder
on your computer. If the shortcut icon created on
the Desktop or if the [index.html] file is doubleclicked, the e-Manual is displayed.
* The folder name differs depending on the OS you
are using. For Windows Vista/7, the folder name is
[Documents]. For Windows XP, the folder name is
[My Documents].
If the e-Manual (CD-ROM) Does Not Start
The CD-ROM auto run function may be disabled. In this case, you must perform the following procedure.
●● Windows XP/Vista
1. Click [Start] on the taskbar ➞ click [My Computer].
2. Double-click the e-Manual icon.
3. Double-click [Maninst.exe].
●● Windows 7
1. Click [Start] on the task bar ➞ click [Computer].
2. Double-click the e-Manual icon.
3. Double-click [Maninst.exe].
Top Page of the e-Manual
2
3
1
4
Select from functions
The instructions for each function and operation
method are described.
[Top], [Site map], [Help]
Click to refer to the contents, glossary, and how to
use the e-Manual.
[Glossary]
The glossary is displayed.
First of all…
5
This section contains required information needed
to use the machine, and information on optional
products and software.
Select from purpose
This section includes an introduction for each
function of the machine and their purpose.
Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 04
How To Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 04
Symbols Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 04
Keys and Buttons Used in This Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 04
Displays Used in This Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 04
Illustrations Used in This Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 05
Abbreviations Used in This Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 05
Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 05
Chapter 1 Installation of the Machine
Installation Location and Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 08
Installation Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 08
Avoid Installing the Machine in the Following Locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 08
Select a Safe Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 09
Moving the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Provide Adequate Installation Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Items Included with the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Carrying the Machine to the Installation Site and Removing the Packing Materials . . . . . . . . . . . . . . 13
Installing the Filters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Attaching the Duplex Tray and the Tray Rib. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Installing the Drum Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Installing the Toner Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Loading Paper into the Paper Drawer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Attaching the Precaution Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Connecting the Power Cord. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Chapter 2 Setting and Registrating the Machine
Main Power and Energy Saver Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
How to Turn ON the Main Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Energy Saver Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Shutting Down the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Using the Setup Guide to Configure the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Changing Specified Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
01
Chapter 3 Before Using This Machine
Parts and Their Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
External View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
When the Cassette Module-AA1 and Staple Finisher-R1 Are Attached:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Internal View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
When the Cassette Module-AA1 and Staple Finisher-R1 Are Attached:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Feeder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Control Panel Parts and Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Adjusting the Angle of the Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Backing Up/Exporting Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Data You Can Import/Export All. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Data You Can Import/Export Individually. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Other Data You Can Import/Export. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Chapter 4 Routine Maintenance
Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Loading Paper into a Paper Drawer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Adjusting a Paper Drawer to Hold a Different Paper Size. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Replacing the Toner Cartridge/Waste Toner Container. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Replacing the Toner Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Replacing the Waste Toner Container. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Replacing the Drum Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Routine Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Cleaning the Platen Glass and Underside of the Feeder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Manual Feeder Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Consumables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
When an Error Message/Error Code Is Displayed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
When an Error Message Is Displayed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
When an Error Code Is Displayed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Service Call Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Contacting Your Local Authorized Canon Dealer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Setting the Limited Functions Mode from the Service Call Message Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Locations of Staple/Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Locations of Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
02 Contents
Chapter 5 Specifications
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Main Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Feeder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Cassette Module-AA1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Envelope Cassette-E1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Staple Finisher-R1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Copy Card Reader-F1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Super G3 FAX Board-AH2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Send Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
E-Mail and I-Fax Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Network Environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Software Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Printer Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Appendix
Legal Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Product Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
FCC (Federal Communications Commission). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Laser Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
International ENERGY STAR Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
IPv6 Ready Logo. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Information Security Standard (IEEE 2600). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Copyright. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Third Party Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
The Software Subjected to the Other Conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Disclaimers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Legal Limitations on the Usage of Your Product and the Use of Images . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Users in the U.S.A.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Users in Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Utilisation au Canada. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Super G3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Power supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Handling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Maintenance and Inspections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Consumables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Telephone Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Other Warnings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
CANON imageRUNNER ADVANCE 500/400 SERIES LIMITED WARRANTY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
TERMS OF imageWARE REMOTE SERVICE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
TERMS OF Content Delivery System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Contents 03
Preface
Thank you for purchasing the Canon imageRUNNER ADVANCE 500iF/400iF. Please read this manual
thoroughly before operating the machine to familiarize yourself with its capabilities, and to make the
most of its many functions. For information on the detailed settings for the functions described in this
manual, see the e-Manual. After reading this manual, store it in a safe place for future reference.
How To Use This Manual
Symbols Used in This Manual
The following symbols are used in this manual to
explain procedures, restrictions, handling precautions,
and instructions that should be observed for safety.
Indicates a warning concerning operations that may
lead to death or injury to persons if not performed
correctly. To use the machine safely, always pay
attention to these warnings.
Indicates a caution concerning operations that may
lead to injury to persons if not performed correctly.
To use the machine safely, always pay attention to
these cautions.
Indicates operational requirements and restrictions. Be
sure to read these items carefully to operate the
machine correctly, and avoid damage to the machine
or property.
Indicates a clarification of an operation, or contains
additional explanations for a procedure. Reading
these notes is highly recommended.
Indicates an operation that must not be performed.
Read these items carefully, and make sure not to
perform the described operations.
04 Keys and Buttons Used in This
Manual
The following symbols and key/button names are a few
examples of how keys and buttons to be clicked or
pressed are expressed in this manual:
• Touch Panel Display Keys: [Key Name]
Example:
[Cancel]
[Close]
• Control Panel Keys: Key Icon (Key Name)
Example:
(Start)
(Stop)
• Buttons on Computer Operation Screens: [Button
Name]
Example:
[OK]
[Add]
Displays Used in This Manual
Screen shots of the touch panel display used in this
manual are those taken when the imageRUNNER
ADVANCE 500iF has the following optional equipment
attached to it:
• Staple Finisher-R1
• Cassette Module-AA1
• Web Access Software
Note that functions that cannot be used depending on
the model or options do not appear on the touch panel
display.
The keys which you should press are marked with a
, as shown below. When multiple keys can be
pressed on the touch panel display, all keys are marked.
Select the keys, which suit your needs.
Screen shots used in this manual may differ from the
ones you actually see.
01
Press [Copy].
• Microsoft Windows 7 operating system: Windows 7
• Microsoft Windows 8 operating system: Windows 8
• Microsoft Windows operating system: Windows
• Microsoft Internet Explorer: Internet Explorer
• Microsoft Windows Internet Explorer: Internet Explorer
• Novell NetWare: NetWare
• Apple Macintosh: Macintosh
• Apple Mac: Mac
Trademarks
MEAP and the MEAP logo are trademarks of Canon Inc.
Press this key for operation.
Illustrations Used in This
Manual
Illustrations used in this manual are those displayed
when the imageRUNNER ADVANCE 500iF has the
following optional equipment attached to it:
• Staple Finisher-R1
• Cassette Module-AA1
Abbreviations Used in This
Manual
In this manual, product names and model names are
abbreviated as follows:
• Microsoft Windows Server 2003 operating system:
Windows Server 2003
• Microsoft Windows Server 2003 R2 operating system:
Windows Server 2003 R2
• Microsoft Windows XP operating system: Windows XP
• Microsoft Windows Vista operating system: Windows
Vista
• Microsoft Windows Server 2008 operating system:
Windows Server 2008
• Microsoft Windows Server 2008 R2 operating system:
Windows Server 2008 R2
This product contains the Universal Font Scaling
Technology or UFST® under license from Monotype
Imaging, Inc. UFST® is a trademark of Monotype
Imaging, Inc. registered in the United States Patent and
Trademark Office and may be registered in certain
jurisdictions.
Apple, EtherTalk, LocalTalk, Mac, Macintosh, Mac OS,
and Safari are trademarks of Apple Inc., registered in
the U.S. and other countries.
Microsoft, Windows, Windows Vista, Windows Server,
Internet Explorer, Excel and PowerPoint are either
registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other
countries.
Adobe, PostScript, and the PostScript logo are either
registered trademarks or trademarks of Adobe Systems
Incorporated in the United States and/or other
countries.
Copyright © 2007 -08 Adobe Systems Incorporated. All
rights reserved.
Protected by U.S. Patents 5,737,599; 5,781,785;
5,819,301; 5,929,866; 5,943,063; 6,073,148; 6,515,763;
6,639,593; 6,754,382; 7,046,403; 7,213,269; 7,242,415;
Patents pending in the U.S. and other countries.
All instances of the name PostScript in the text are
references to the PostScript language as defined by
Adobe Systems Incorporated unless otherwise stated.
The name PostScript also is used as a product
trademark for Adobe Systems' implementation of the
PostScript language interpreter.
How To Use This Manual 05
Except as otherwise stated, any reference to a
"PostScript printing device," "PostScript display device,"
or similar item refers to a printing device, display
device or item (respectively) that contains PostScript
technology created or licensed by Adobe Systems
Incorporated and not to devices or items that purport
to be merely compatible with the PostScript language.
Adobe, the Adobe logo, PostScript, the PostScript logo,
and PostScript 3 are either registered trademarks or
trademarks of Adobe Systems Incorporated in the
United States and/or other countries.
Linux is a registered trademark of Linus Torvalds.
Microsoft and Windows are either registered
trademarks or trademarks of Microsoft Corporation in
the United States and/or other countries.
All other trademarks are the property of their
respective owners.
The PDF logo is a trademark or registered trademark of
Adobe Systems Incorporated in the United States and
other countries.
Copyright © 2008 Adobe Systems Incorporated. All
rights reserved.
Protected by U.S. Patents 6,185,684; 6,205,549;
7,213,269; 7,272,628; 7,278,168; Patents pending in the
U.S. and other countries.
All instances of the name PostScript in the text are
references to the PostScript language as defined by
Adobe Systems Incorporated unless otherwise stated.
The name PostScript also is used as a product
trademark for Adobe Systems' implementation of the
PostScript language interpreter.
Except as otherwise stated, any reference to a
"PostScript printing device," "PostScript display device,"
or similar item refers to a printing device, display
device or item (respectively) that contains PostScript
technology created or licensed by Adobe Systems
Incorporated and not to devices or items that purport
to be merely compatible with the PostScript language.
06 How To Use This Manual
Adobe, the Adobe logo, Adobe LiveCycle® Policy
Server, PostScript, the PostScript Logo, and PostScript 3
are either registered trademarks or trademarks of
Adobe Systems Incorporated in the United States and/
or other countries.
All other trademarks are the property of their
respective owners.
Other product and company names herein may be the
trademarks of their respective owners.
Installation of the Machine
1
Installation Location and Handling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 08
Installation Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 08
Handling Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Items Included with the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Carrying the Machine to the Installation Site and Removing the Packing Materials. . . 13
Installing the Filters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Attaching the Duplex Tray and the Tray Rib. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Installing the Drum Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Installing the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Loading Paper into the Paper Drawer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Attaching the Precaution Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Connecting the Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
07
Installation Location and Handling
This section describes precautions for installation location and handling. We recommend that you read
this section prior to using this machine.
Installation Precautions
Avoid Installing the Machine in the
Following Locations
●● Avoid locations subject to temperature and
humidity extremes, whether low or high.
For example, avoid installing the machine near
water faucets, hot water heaters, humidifiers, air
conditioners, heaters, or stoves.
●● Avoid installing the machine in direct sunlight.
If this is unavoidable, use curtains to shade the
machine. Be sure that the curtains do not block the
machine’s ventilation slots or louvers, or interfere
with the electrical cord or power supply.
●● Avoid poorly ventilated locations.
This machine generates a slight amount of ozone
etc. during normal use. Although sensitivity to
ozone etc. may vary, this amount is not harmful.
Ozone etc. may be more noticeable during
extended use or long production runs, especially in
poorly ventilated rooms. It is recommended that the
room be appropriately ventilated, sufficient to
maintain a comfortable working environment, in
areas of machine operation.
●● Avoid locations where a considerable amount of
dust accumulates.
●● Avoid locations where ammonia gas is emitted.
●● Avoid locations near volatile or flammable
materials, such as alcohol or paint thinner.
08 ●● Avoid locations that are subject to vibration.
For example, avoid installing the machine on
unstable floors or stands.
●● Do not remove the machine’s leveling feet.
Do not remove the machine’s leveling feet after the
machine has been installed.
If you put weight on the front of the machine while
the drawers or units within the machine are pulled
out, the machine may fall forward. To prevent this
from happening, make sure that the machine’s
leveling feet are in place.
Select a Safe Power Supply
●● Plug the machine into a 120 V AC outlet.
●● Make sure that the power supply for the machine
is safe, and has a steady voltage.
●● Avoid exposing the machine to rapid changes in
temperature.
If the room in which the machine is installed is cold
but rapidly heated, water droplets (condensation)
may form inside the machine. This may result in a
noticeable degradation in the quality of the copied
image, the inability to properly scan an original, or
the copies having no printed image at all.
●● Avoid installing the machine near computers or
other precision electronic equipment.
Electrical interference and vibrations generated by
the machine during printing can adversely affect
the operation of such equipment.
●● Avoid installing the machine near televisions,
radios, or similar electronic equipment.
The machine might interfere with sound and picture
signal reception.
Insert the power plug into a dedicated power outlet,
and maintain as much space as possible between
the machine and other electronic equipment.
●● Contact an authorized Canon dealer if
communication is unavailable.
Depending on your locale or your telephone
connection, you may be unable to perform data
communication. In this case, contact your local
authorized Canon dealer.
●● Do not connect other electrical equipment to
the same power outlet to which the machine is
connected.
●● Do not connect the power cord to a multiplug
power strip, as this may cause a fire or electrical
shock.
●● The power cord may become damaged if it is
stepped on, affixed with staples, or if heavy
objects are placed on it. Continued use of a
damaged power cord can lead to an accident, such
as a fire or electrical shock.
●● The power cord should not be taut, as this may
lead to a loose connection and cause overheating,
which could result in a fire.
●● If excessive stress is applied to the connection part
of the power cord, it may damage the power cord
or the wires inside the machine may disconnect.
This could result in a fire. Avoid the following
situations:
• Connecting and disconnecting the power cord
frequently.
• Tripping over the power cord.
• The power cord is bent near the connection part,
and continuous stress is being applied to the
power outlet or the connection part.
• Applying excessive force on the power plug.
Installation Location and Handling 09
Moving the Machine
Handling Precautions
●● If you intend to move the machine, even to a
location on the same floor of your building,
contact your local authorized Canon dealer
beforehand. Do not attempt to move the machine
yourself.
●● Do not attempt to disassemble or modify the
machine.
Provide Adequate Installation Space
Provide enough space on each side of the machine for
unrestricted operation.
●● When no optional products are attached:
●● Some parts inside the machine are subject to
high-voltages and temperatures. Take adequate
precautions when inspecting the inside of the
machine. Do not carry out any inspections that are
not described in the manuals for this machine.
●● Be careful not to spill liquid or drop any foreign
objects, such as paper clips or staples inside the
machine. If a foreign object comes into contact
with electrical parts inside the machine, it might
cause a short circuit and result in a fire or electrical
shock.
●● When the Staple Finisher-R1 is attached:
●● If there is smoke, or unusual noise, immediately
turn the main power switch OFF, disconnect
the power cord from the power outlet, and
then call your local authorized Canon dealer.
Using the machine in this state may cause a fire
or electrical shock. Also, avoid placing objects
around the power plug so that the machine can be
disconnected whenever necessary.
10 Installation Location and Handling
●● Do not turn the main power switch OFF or open
the front covers while the machine is in operation.
This may result in paper jams.
●● Do not use flammable sprays, such as spray glue,
near the machine. There is a danger of ignition.
●● This machine generates a slight amount of ozone
etc. during normal use. Although sensitivity to
ozone etc. may vary, this amount is not harmful.
Ozone etc. may be more noticeable during
extended use or long production runs, especially
in poorly ventilated rooms. It is recommended
that the room be appropriately ventilated,
sufficient to maintain a comfortable working
environment, in areas of machine operation.
●● For safety reasons, Press
(Energy Saver) when
it will not be used for a long period of time, such
as overnight. As an added safety measure, turn
OFF the main power switch, and disconnect the
power cord when the machine will not be used
for an extended period of time, such as during
consecutive holidays.
●● Use a modular cable that is shorter than 9’ 10” (3
meters).
●● Use a USB cable that is shorter than 9’ 10” (3
meters).
Installation Location and Handling 11
Items Included with the Machine
In the next section "Unpacking the Machine," check each item against this list as you remove each item
from the accessories box (except for the drum unit).
Filters
Duplex Tray
Tray Rib
Drum Unit
Paper Size Labels
Precaution Labels
Power Cord
Telephone Line
CD-ROM × 5
Paper Manual × 3
12 Carrying the Machine to the Installation Site and
Removing the Packing Materials
01
02
03
See the included “READ THIS SHEET FIRST!”
before carrying the machine to the installation
site.
Remove all shipping tape from the flap side
edges.
Open the feeder, remove the protective sheet,
and take out the drum unit.
13
Installing the Filters
01
14 Install the filters on the right side of the machine.
Attaching the Duplex Tray and the Tray Rib
If you are attaching the optional Staple Finisher-R1 to the machine, the following steps are not
necessary. Go to the next section, "Installing the Drum Unit."
01
02
Lift the control panel.
Attach the duplex tray by inserting its tabs into the slots
on the machine.
Be careful not to accidentally insert the tabs into the slot circled
in the illustration.
03
04
Insert the front tabs of the tray rib into the slots first and
then press down on its left end so that the rear tabs
snap into the slots.
Lower the control panel back in place.
15
Installing the Drum Unit
01
Open the front cover.
1. Lift the control panel.
2. Open the front cover.
02
Open the right cover.
Always open the right cover during installation to prevent
damage to the drum unit.
03
Turn the toner container lock lever counterclockwise
90 degrees.
*1
*1: Toner Container Lock Lever
04
16 Remove the waste toner container.
05
Turn the drum unit lock lever counterclockwise as far
as it will go.
*1
*1: Drum Unit Lock Lever
06
Remove the cover attached to the drum insertion slot.
07
Remove the drum unit from its protective bag.
The removed cover is not used later on.
• Do not touch or expose the cylindrical, blue-green part to light
for a long time, as the print quality may deteriorate.
• Do not expose the drum unit to direct sunlight or strong light.
• Condensation (water droplets on the inside or outside) may
form on the drum unit when it is brought into an environment
with a sudden change in temperature or humidity.
• When moving a new drum unit to a location with change in
temperature, leave the drum unit in the protective bag at the
new location for two or more hours to allow it to adjust to the
new temperature.
08
Pull the two orange rings out and remove the
protective cover.
Attach the Duplex Tray and the Tray Rib 17
09
Holding the tab and the part with the blue marking,
slowly insert the drum unit until it stops.
Make sure that the drum unit slides properly along the rails on the
machine.
10
Turn the drum unit lock lever clockwise to its original
position.
*1
*1: Drum Unit Lock Lever
11
Reinsert the removed waste toner container.
12
Turn the toner container lock lever clockwise to its
original position.
*1
*1: Toner Container Lock Lever
13
Close the right cover.
Be careful not to get your fingers caught, as this may result in
personal injury.
18 Install the Drum Unit
Installing the Toner Cartridge
01
Turn the toner cartridge lock lever counterclockwise
so that the arrow marks on the lever and its axis face
each other.
*1
*1: Toner Cartridge Lock Lever
02
Remove the toner cartridge from its protective bag.
03
Remove the protective cap.
Do not touch the tip of the toner cartridge or subject it to shock
by hitting it. Doing so may cause the toner cartridge to leak.
19
04
Insert the toner cartridge into the machine as far as it
will go.
Support the new toner cartridge with your hand from underneath
while pushing it into the machine with your other hand.
05
Turn the toner cartridge lock lever clockwise so that
the arrow marks on the lever and its axis face each
other.
*1
*1: Toner Cartridge Lock Lever
06
Close the front cover.
1. Close the front cover of the main unit.
2. Lower the control panel back in place.
Be careful not to get your fingers caught, as this may result in
personal injury.
20 Install the Drum Unit
Loading Paper into the Paper Drawer
This section describes how to load plain paper in the paper drawer. If you load paper other than plain
paper such as recycled paper, specify the type of paper loaded in the paper drawer. (See e-Manual >
Settings/Registration.)
01
Press the open button on the paper drawer.
02
Grip the handle, and pull out the paper drawer until it
stops.
03
Squeeze the lever on the side guide. Without releasing
the lever, slide the side guide leftward or rightward to
align it with the mark for the desired paper size.
*2
*1
*1: Lever
*2: Side Guide
04
Squeeze the lever on the front guide. Without
releasing the lever, slide the front guide backward or
forward to align it with the mark for the desired paper
size.
*2
*1
*1: Lever
*2: Front Guide
21
05
06
Before loading paper, always fan the sheets several
times, and align the edges to facilitate feeding.
Load the paper stack into the paper drawer.
When handling paper, take care not to cut your hands on the
edges of the paper.
07
Gently push the paper drawer back into the machine
until it clicks into place in the closed position.
When returning the paper drawer to its original position, be
careful not to get your fingers caught, as this may result in
personal injury.
08
22 Install the Toner Cartridge
Peel off the paper drawer label and affix the label to the
part of the paper drawer indicated in the illustration.
Attaching the Precaution Label
01
02
Open the feeder.
Select the desired language label among the supplied
precaution labels, peel off the label, then affix the label
to the part indicated in the illustration.
On this part, the English label is already affixed. Affix your selected
label over the existing label. If the desired language is English, you
do not need to affix a new label.
03
Gently close the feeder.
Close the feeder gently to avoid catching your hands, as this
may result in personal injury.
23
Connecting the Power Cord
For Users with the Optional Finisher:
See the installation manual supplied with the optional finisher to attach the finisher to
the machine, then connect the power cord.
01
24 Connect the power cord to the socket on the left side of
the machine and to the wall outlet.
Setting and Registrating the
Machine
2
Main Power and Energy Saver Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
How to Turn ON the Main Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Energy Saver Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Shutting Down the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Using the Setup Guide to Configure the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Changing Specified Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
25
Main Power and Energy Saver Key
The machine is provided with, a main power switch and the Energy Saver key.
How to Turn ON the Main Power
This section explains how to turn ON the main power.
If you want to turn OFF the main power and then
back ON again, wait for at least 10 seconds after the
main power indicator is turned OFF before turning
ON the main power.
01
Make sure that the power plug is firmly
inserted into the power outlet.
Do not connect or disconnect the power cord
with wet hands, as this may result in electrical
shock.
02 Press the main power switch (located
on the left side of the machine) to the
“I” side.
The Main Power indicator on the control panel
lights when you turn ON the main power
switch.
Various screens appear when system software
is loading.
If you are using a login service, log in using the
procedure for the login service you are using.
26 • You can change the default display that appears
after the machine is turned ON from [Default Screen
after Startup/Restoration] on the Settings/
Registration screen. (See e-Manual > Settings/
Registration.)
• If this machine is connected to a powered off
Macintosh computer by USB cable, the computer
may turn on automatically when this machine does.
In this case, disconnect the USB cable from the
machine. You may also be able to solve this problem
by using a USB hub between the machine and the
Macintosh.
• The response of the buttons and keys may not be
optimal immediately after you turn ON the main
power of the machine.
• If you set [Quick Startup Settings for Main Power] to
‘On’ in [Preferences] (Settings/Registration), the tone
sounds when turning ON the main power of the
machine. (Depending on the situations, the machine
does not startup quickly and the tone does not
sound.)
• If the machine takes longer to startup than usual, see
e-Manual > Settings/Registration.
• If you are using Department ID Management with
the Copy Card Reader-F1, see e-Manual > Optional
Products/Software.
• If you are using Department ID Management, see
e-Manual > Basic Operations.
• If you are using SSO-H, see e-Manual > Basic
Operations.
Energy Saver Key
You can press
(Energy Saver) to make the machine
enter the Sleep mode and reduce power consumption.
If the machine is idle for a certain period of time, the
machine will enter the Auto Sleep mode to minimize
energy consumption.
Press
(Energy Saver) to cancel the Sleep mode and
resume normal machine operations.
• Do not turn the main power OFF while using the
Fax/I-Fax function. Sending or receiving I-fax or fax
documents cannot be done when the main power
is turned OFF.
• The machine may take some time to completely
shutdown. Do not unplug the power cord until the
main power indicator of the machine is OFF.
• If the main power is turned OFF during scanning
or printing, a paper jam may occur.
• You can shut down the machine from the Remote UI
using the Remote Shutdown mode. For more
information, see e-Manual > Remote UI.
• If you set [Quick Startup Settings for Main Power] to
‘On’ in [Preferences] (Settings/Registration), the tone
sounds when turning OFF the main power of the
machine. (Depending on the situations, the machine
does not startup quickly and the tone does not
sound.)
The machine can receive and print documents from a
personal computer when it is in the Sleep mode. I-fax
and fax documents can also be received while the
machine is in the Sleep mode.
Shutting Down the Machine
This machine performs a procedure to protect the
memory when the machine is shut down.
This enables the machine to be shut down safely, even
if there are any jobs being processed, or a MEAP
application is running while the machine is shutting
down.
01
To safely turn OFF the machine’s main
power, press the main power switch
(located on the left side of the
“ side.
machine) to the “
Using the Setup Guide to Configure the Machine 27
Using the Setup Guide to Configure the Machine
When the power is turned ON for the first time after installing the machine, the Setup Guide screen is
displayed.
It is recommended that you follow the instructions that appear on the touch panel display to configure
the machine.
You must restart the machine after configuring the settings with the Setup Guide.
01
Starting the Setup Guide
The screen displayed after installing the
machine and turning it ON for the first time is
the Setup Guide screen.
02 Configuring the Touch Panel Display’s
Language and Keyboard Layout
Set the language and keyboard layout → press
[OK].
04 Registering the Paper That You Are
Going to Load
1. Select the paper source that you want to
load the paper type for → press [Set].
• You can select the desired envelope type by
pressing [Envelope].
• In addition, you can enter the paper size by
pressing [Custom Size].
• Instead of entering values, you can also
select a button ([S1] to [S4]) containing a
stored paper size setting.
2. Select the paper type → press [OK].
If you select [Plain], you can select the paper
weight from [Plain Paper Weight Set.].
You can select the paper type from the simple
or detailed setting screen. For paper types that
are not displayed on the simple setting screen,
press [Detailed Settings] → select the paper
type from the detailed setting screen.
03 Mixing the Toner
Press [Start].
▼
After the toner finishes mixing, press [OK].
28 • Daylight Saving Time:
In some countries, time is temporarily
advanced throughout the summer season.
This practice is called “Daylight Saving Time.”
Enter the current date and time using
(numeric keys) → press [OK].
–
05 Logging In
In order to perform the following settings, it is
necessary to log in as an administrator.
• Date/time (See step 6 “Setting the Date and
Time.”)
• Network (See step 7 “Network Settings.”)
• Country/region (See step 8 “Setting Country/
Region.”)
• The machine’s fax number (See step 9
“Registering Your Machine’s Fax Number.”)
• Unit name (See step 10 “Registering the Unit
Name.”)
• Line type (See step 11 “Setting the Line
Type.”)
• System manager information (See step 12
“Specifying the System Manager Settings.”)
Press [Log In] → enter the authentication
information → press [Log In] → [OK].
Enter the day and the month using four digits
(including zeros). The time is displayed in
24-hour notation.
Examples:
May 6 → 0506
7:05 a.m. → 0705
11:18 p.m. → 2318
If you make a mistake when entering values, press
(Clear) → enter the values again, starting with the
month.
●● Setting the Time Zone:
1. Select the time zone from the <Time Zone>
drop-down list.
●● Using Daylight Saving Time:
1. Press [On] → [Start Date].
2. Select the month and day from the
<Month> and <Day> drop-down lists.
3. Adjust the time using [-] or [+] → press [OK].
06 Setting the Date and Time
You can set the current date and time. The
current date and time settings are used as
standard timer settings for functions that
require them.
• Time Zone:
4. Press [End Date] → select the month, day,
and time at which Daylight Saving Time
ends → press [OK].
If you set Daylight Saving Time, the machine
automatically sets the standard time of the machine
one hour forward at the specified date and time.
The standard time zones of the world are
expressed globally in terms of the difference in
hours (± up to 12 hours) from GMT (± 0 hours).
A time zone is a region throughout which this
time difference is the same.
Using the Setup Guide to Configure the Machine 29
07
located → press [Next].
Network Settings
You can perform the following IPv4 settings in
order to connect to and use a TCP/IP network
with the machine.
1. Set [Use IPv4] to ‘On’ → set [Use IPv6] to ‘Off’
→ press [Next].
09 Registering Your Machine’s Fax
Number
You can register the fax number your machine
uses when sending faxes. This number is
printed on the document that you fax to the
receiving party.
2. Specify each setting → press [OK].
Enter the fax number using
keys) → press [Next].
–
(numeric
If the Fax function is available, follow the steps
in “Setting Country/Region .”
If the Fax function is not available, follow the
steps in “Specifying the System Manager
Settings.”
08 Setting Country/Region
Select the country/region where the machine is
10
Registering the Unit Name
You can register the unit name for fax
documents.
Your name or company name must be
registered as the unit name (a department
name is optional).
The unit’s name appears on the receiving
party’s fax machine, or is printed on the
received document as the Sender Name.
30 Changing Specified Settings
Press [Set] → enter the unit name → press
[Next].
▼
11
Setting the Line Type
You can set the phone line type to use for
sending.
You must check the type of telephone line that
you are using, and make the correct setting. If
you set the machine incorrectly, the phone line
cannot be used for communication.
Select the line type → press [OK].
13
Closing the Setup Guide
You can close the Setup Guide, and then restart
the machine.
After confirming that there are no jobs
currently in progress, press [OK].
12
Specifying the System Manager
Settings
You can register the System Manager
Information settings.
Confirm or change the authentication
information → press [Next] → enter information
if necessary → press [OK].
You can also configure the machine’s settings using
the Setup Guide from [Start Setup Guide] (Settings/
Registration). (See e-Manual > Security.)
Changing Specified Settings 31
Changing Specified Settings
You can change settings registered in the Setup Guide from the items in
(Settings/Registration).
From [Start Setup Guide] (Settings/Registration), you can start the Setup Guide and redo all the settings
from the beginning. (See e-Manual > Security.)
For more information on changing the settings, see the following.
Setting Description
Language, keyboard layout
Information on the paper loaded
in the paper source
Date/time
Network settings
Fax number of the machine
Unit name of the machine
Telephone line type
System Manager Settings
Location in e-Manual
Settings/Registration > Preferences > Display Settings > Changing the Display
Language/Keyboard on the Touch Panel Display
Settings/Registration > Preferences > Paper Settings > Registering the Paper
Size and Type for a Paper Source
Settings/Registration > Preferences > Timer/Energy Settings > Current Date
and Time
Network > TCP/IP Network Setup Procedures > Protocol Settings
Settings/Registration > Function Settings > Send > Specifying the Fax Settings
> Fax Line Settings
Security > Restricting Access by Authentication > Specifying the System
Manager Settings
To change [Country/Region], you must change it from [Setup Guide] (Settings/Registration).
32 Before Using This Machine
3
Parts and Their Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
External View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Internal View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Feeder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Control Panel Parts and Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Backing Up/Exporting Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
33
Parts and Their Functions
This section provides you with the names and functions of all the parts of the machine.
For more information on optional products, parts and their functions, see e-Manual > Optional
Products/Software.
External View
This section contains an external view of the
imageRUNNER ADVANCE 500iF.
When the Cassette Module-AA1 and
Staple Finisher-R1 Are Attached:
Control Panel
The control panel includes the keys, touch panel
display, and indicators required for operating the
machine. (See "Control Panel Parts and Functions,"
on p.36.)
Paper Drawer 1
Paper Drawer 1 holds up to 550 sheets of paper
(21 lb bond (80 g/m2)).
Output Tray
Prints are output to this tray if the optional Staple
Finisher-R1 is not attached.
USB Port (1)
Use the USB port to connect USB memory,
external hard disks, and other devices to the
machine.
Right Cover of the Main Unit
Open this cover when clearing a paper jam inside
the main unit. (See e-Manual > Problem Solving.)
LAN Port
Use an Ethernet cable to connect the machine to a
network.
USB Port (2)
Use the USB port to connect external hard disks
and other devices to the machine. You can also
connect the machine to a computer using a USB
cable.
Multi-Purpose Tray
Use the multi-purpose tray to feed paper
manually, and for loading nonstandard paper
stock, such as envelopes. (See e-Manual > Basic
Operations.)
Main Power Switch
Press to the "I" side to turn ON the machine.
LINE 1
Use this port to connect a fax line to the machine.
Feeder
Originals placed in the feeder are automatically
fed sheet by sheet to the scanning area. The
feeder also automatically turns over two-sided
originals to make one- or two-sided copies.
34 Paper Drawer’s Upper Right Cover
Open this cover when clearing a paper jam inside
the main unit. (See e-Manual > Problem Solving.)
LINE 2
Use this port to connect the Super G3 2nd Line
Fax Board to the machine.
Internal View
Feeder
This section contains an external view of the
imageRUNNER ADVANCE 500iF.
When the Cassette Module-AA1 and
Staple Finisher-R1 Are Attached:
Front Cover of the Main Unit
Open this cover to replace the toner cartridge, the
waste toner container, and the drum unit.
Drum Unit
The unit that applies toner to paper during
printing. For more information on handling the
drum unit, see the “Drum Unit Replacing Guide.”
Waste Toner Container
When the waste toner container becomes full,
replace it with a new one. (See “Replacing the
Waste Toner Container,” on p.45.)
Toner Cartridge
When toner runs out, pull out the toner cartridge
and replace it with a new one. (See “Consumables.”
on p.71.)
Feeder Cover
Open this cover to remove jammed paper.
Slide Guides
Adjust these guides to match the width of the
original.
Original Supply Tray
Originals placed here are automatically fed sheet
by sheet into the feeder. Place originals into this
tray with the surface that you want to scan face
up.
Original Output Area
Originals that have been scanned from the
original supply tray are output into the original
output area.
Document Feed Scanning Area
Scanning Area
Scans documents sent from the feeder.
Originals placed in the feeder are scanned here.
Platen Glass
Platen Glass
Use the platen glass when scanning books, thick
originals, thin originals, transparencies, etc.
Place originals here when scanning books,
heavyweight originals, transparencies, etc.
Right Cover of the Main Unit
Open this cover when clearing a paper jam inside
the main unit.
Fixing Unit
If paper is jammed in the fixing unit, remove the
jammed paper carefully.
How To Use This Manual 35
Control Panel Parts and Functions
[Main Menu]
Press to display the Main Menu screen. If the Main
Menu screen is not displayed when using a
function, it is necessary to press [Main Menu]
before using the function.
Touch Panel Display
The settings screen for each function is shown on this
display. Six function keys are displayed by default.
Processing/Data Indicator
Flashes or blinks green when the machine is
performing operations, and maintains a steady
green light when fax data is stored in memory.
Reset key
Press to restore the standard settings of the
machine.
Press to specify settings/registration.
Edit Pen
Use when operating the touch panel display, such
as to enter characters.
Energy Saver key
[Status Monitor/Cancel]
Press to set or cancel the Sleep mode. Lights when
the machine enters the Sleep mode.
Press to check the status of jobs or to cancel print
jobs. Also, you can check the status of the machine
such as the amount of paper remaining in the
paper source.
Settings/Registration key
Numeric keys
Press to enter numerical values.
Clear key
[Quick Menu]
Press to clear entered values or characters.
Press to display functions registered in the Quick
Menu.
ID (Log In/Out) key
Brightness Adjustment Dial
Press to log in/out when a login service such as
Department ID Management or SSO-H has been set.
Use to adjust the brightness of the touch panel
display.
Stop key
Volume Settings key
Press to stop a job in progress, such as a scan, copy,
or fax (scanning only) job.
Start key
Press to display the screen for adjusting settings,
such as the transmission volume and fax sending/
receiving alarm volume.
Press to start an operation.
Counter Check key
Main Power Indicator
Lights when the main power is turned ON.
Press to display the copy and print count totals on
the touch panel display.
Error Indicator
Flashes or lights if there is an error in the machine.
When the Error indicator flashes, follow the
instructions that appear on the touch panel
display. When the Error indicator maintains a
steady red light, contact your local authorized
Canon dealer.
36 How To Use This Manual
Adjusting the Angle of the Control Panel
The angle of the control panel is adjustable as shown
below.
*1
*: Adjustable Range
Do not apply excess force to the control panel when
adjusting its angle.
How to Use This Manual (e-Manual) 37
Backing Up/Exporting Data
Various data such as the received data, address book, and Settings/Registration settings are stored on
the internal memory of the machine.
A malfunction in the memory may cause these data to be lost. Please regularly back up/export your
important data.
Please note that Canon will not be held responsible for any damages caused by the loss of data.
You can backup/export data in the following ways:
• Import/Export All
• Import/Export Individually
You can back up/export the following data:
Data You Can Import/Export All
You can save/load multiple items at once. In addition,
you can exchange data with this machine and other
machines which support the Import/Export All
function.
You cannot use the Import All function, depending
on the recipient’s machine model. For more
information, contact your local authorized Canon
dealer.
Data
Settings/Registration Basic
Information
Paper Type Management
Settings
References
Data
Address Lists
Device Settings
(Forwarding Settings,
Address Book, Send
Function Favorite Settings)
Printer Settings
Paper Information
Web Access Favorites
e-Manual > Web Access
Other Data You Can Import/Export
You can exchange data with this machine and other
machines which do not support the Import/Export All
function.
Quick Menu Information
Box Settings
License files for MEAP
applications
Department ID
Management Settings
e-Manual > Remote UI
Web Access Settings
Favorite Settings
Address Book
Quick Menu Settings
MEAP Application Setting
Information
User Setting Information
Data You Can Import/Export Individually
You can save/load data individually. In addition, you
can exchange data with this machine and other
machines which do not support the Import/Export All
function.
38 e-Manual > Remote UI
Data
Forwarding Settings
Main Menu Settings
References
Data
Relating
to MEAP
References
e-Manual > Quick
Menu
e-Manual > MEAP
Instruction
Data saved from MEAP
manuals for each
*1
applications
MEAP application.
User authentication
information registered
for the Local Device
e-Manual > MEAP
Authentication system
of SSO-H (Single SignOn H)
*1 You may be able to back up data stored by MEAP
applications, depending on the application.
• The passwords and PIN are backed up at the same
time. However, some of the passwords may not be
backed up, depending on the type of the password.
• If your machine is not connected to a network, it is
recommended that you print and store important
information such as the Address Book. (See e-Manual
> Basic Operations.)
Routine Maintenance
4
Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Loading Paper into a Paper Drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Adjusting a Paper Drawer to Hold a Different Paper Size. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Replacing the Toner Cartridge/Waste Toner Container. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Replacing the Toner Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Replacing the Waste Toner Container. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Replacing the Drum Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Routine Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Cleaning the Platen Glass and Underside of the Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Manual Feeder Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Consumables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
When an Error Message/Error Code Is Displayed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
When an Error Message Is Displayed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
When an Error Code Is Displayed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Service Call Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Contacting Your Local Authorized Canon Dealer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Setting the Limited Functions Mode from the Service Call Message Screen. . . . . . . . . . . . . . 59
Locations of Staple/Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Locations of Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
39
Loading Paper
This section describes how to load paper.
Loading Paper into a Paper
Drawer
If the selected paper runs out, or the selected paper
drawer runs out of paper during printing, a screen
prompting you to load paper appears on the touch
panel display.
You can follow the procedure below to load paper into
the paper drawers.
• Paper drawers 2, 3, and 4 can be used when the
optional Cassette Module-AA1 is attached to the
machine.
• If a message prompting you to load paper appears
during printing, the remaining prints are
automatically made after you load the correct paper.
If you select a different paper drawer, the remaining
prints are made after you press [OK].
• Press [Cancel] to cancel printing.
01
Open the paper drawer.
When handling paper, take care not to cut your
hands on the edges of the paper.
• A screen pro you to load paper also appears if the
selected paper drawer is not fully inserted into the
machine. Make sure that the paper drawer is
properly in place.
• Do not load the following types of paper into the
paper drawers. Doing so may cause a paper jam.
-- Severely curled or wrinkled paper
-- Thin straw paper
-- Paper which has been printed on using a thermal
transfer printer
-- The reverse side of paper which has been printed
on using a thermal transfer printer
• Fan the stack of paper well before loading it. Paper
such as recycled paper, pre-punched paper, and
heavy paper should be fanned particularly well
before loading it.
• Never place paper or any other items in the empty
part of the drawer next to the paper stack. Doing
so may cause paper jams.
• When you are printing in the Staple mode, do not
remove the output sheets that are waiting to be
stapled. (Printing and stapling resume after you
clear the paper jam.)
• The following paper sizes can be loaded into Paper
Drawers 1, 2, 3, and 4:
-- Paper Drawers 1, 3, and 4: LGL, LTR, STMT, and EXEC
-- Paper Drawer 2: LGL, LTR, STMT, EXEC, and
envelopes
• Envelopes can be loaded into Paper Drawer 2 only if
the Envelope Cassette-E1 is attached.
40 2
1
1. Press the open button on the paper drawer
in which you want to load paper.
2. Grip the handle, and pull out the paper
drawer until it stops.
02 Prepare the paper to load.
Open the packaging for the paper and remove
the paper stack.
• For high-quality printouts, use paper recommended
by Canon.
• Before loading paper, always fan the sheets several
times, and align the edges to facilitate feeding.
03 Load the paper stack into the paper
drawer.
• If problems, such as poor print quality or paper jams
occur, try turning the paper stack over and reloading
it.
• For more information on the print direction of
preprinted paper (paper which has logos or patterns
already printed on it), see e-Manual > Copy.
• Rewrap any remaining paper in its original package,
and store it in a dry place, away from direct sunlight.
• If paper runs out and printing is stopped, load a new
paper stack. Printing restarts after the new paper
stack is loaded.
1,2
3
1. Make sure that the paper size setting of the
paper drawer matches the size of the paper
to load in the paper drawer.
2. Load the paper stack against the right wall
of the paper drawer.
3. Gently push the paper drawer back into the
machine until it clicks into place in the
closed position.
When returning the paper drawer to its original
position, be careful not to get your fingers
caught, as this may result in personal injury.
• Paper which is curled must be straightened out
before loading it into the paper drawer.
• You will not be able to make copies or print if you
load paper that exceeds the loading limit mark
(
), or if the paper drawer is not completely
pushed into the machine.
• Make sure that the height of the paper stack does
not exceed the loading limit mark (
).
• Always check that the paper drawers are in place.
• When loading paper into the paper drawer for the
first time, set the paper size label to match the paper
size being loaded. (See "Adjusting a Paper Drawer to
Hold a Different Paper Size," on p.41.)
• Up to 550 sheets of paper 21 lb bond (80 g/m2) can
be loaded in Paper Drawers 1 and 2.
• If there are instructions on the paper package about
which side of the paper to load, follow those
instructions.
• When the paper is loaded into the paper drawer, the
side facing up is the one printed on.
• If you print on the paper which has absorbed
moisture, steam may come out from the output area
of the machine. This is because the moist on the
paper evaporates when the high temperature is
applied when a toner is fixed to the paper. It is not a
malfunction. (This especially happens in low room
temperature.)
Adjusting a Paper Drawer to
Hold a Different Paper Size
If you want to load a different size paper into a paper
drawer, you can follow the procedure described below
to adjust the paper drawer guides.
When handling paper, take care not to cut your
hands on the edges of the paper.
01
Remove the paper loaded in the paper
drawer.
3
2
1
1. Press and release the button on the paper
drawer in which you want to adjust.
Loading Paper 41
04 Load the appropriate size paper into
2. Grip the handle, and pull out the paper
drawer until it stops.
the paper drawer.
3. Remove all of the remaining paper.
02 Adjust the position of the Side Guide.
*1
*2
1,2
3
1. Make sure that the paper size setting of the
paper drawer matches the size of the paper
to load in the paper drawer.
*1: Lever
*2: Side Guide
1. Squeeze the lever on the side guide.
2. Without releasing the lever, slide the side
guide leftward or rightward to align it with
the mark for the desired paper size.
Slide the guides until they click into place. If the left
guide and front guide are not aligned correctly, the
paper size will not correctly appear on the touch
panel display. It is also necessary to adjust the
guides correctly to avoid causing a paper jam, dirty
prints, or making the inside of the machine dirty.
03 Adjust the position of the Front Guide.
2. Load the paper stack against the right wall
of the paper drawer.
3. Gently push the paper drawer back into the
machine until it clicks into place in the
closed position.
When returning the paper drawer to its original
position, be careful not to get your fingers
caught, as this may result in personal injury.
05 Specify the paper type as required.
For more information on registering the paper
size and type, see e-Manual > Settings/
Registration > Preferences > Paper Settings >
Registering the Paper Size and Type for a Paper
Source.
*1
*2
*1: Lever
*2: Front Guide
1. Squeeze the lever on the front guide.
2. Without releasing the lever, slide the front
guide backward or forward to align it with
the mark for the desired paper size.
Adjust the guides correctly. Failure to do so may
cause paper jams or dirty prints, or make the inside
of the machine dirty.
42 Loading Paper
Make sure that the paper type setting of the paper
drawer matches the type of the paper that is being
loaded.
Replacing the Toner Cartridge/Waste Toner
Container
Replacing the Toner Cartridge
When there is only a small amount of toner
remaining inside the machine, a message appears
on the touch panel display. You can continue
printing, but at this time you should purchase a
new toner cartridge to have it available when
needed.
When toner has run out completely and prints
can no longer be made, a screen with instructions
on how to replace the toner cartridge appears on
the touch panel display.
You can follow the procedure described below to
replace the toner cartridge.
If you press [Close], you can continue operations,
such as setting modes and scanning originals,
even if you do not replace the toner cartridge
immediately.
• Do not burn or throw used toner cartridges into
open flames, as this may cause the toner to
ignite, resulting in burns or a fire.
• If you accidentally spill or scatter toner,
carefully gather the toner particles together or
wipe them up with a soft, damp cloth in a way
that prevents inhalation. Never use a vacuum
cleaner that does not have safeguards against
dust explosions to clean up spilled toner. Doing
so may cause a malfunction in the vacuum
cleaner, or result in a dust explosion due to
static discharge.
• Keep toner out of the reach of small children.
• If toner is ingested, consult a physician
immediately.
• If toner gets onto your hands or clothing, wash
it off immediately with cold water. Washing it
off with warm water will set the toner, and
make it impossible to remove the toner stains.
• Use only toner cartridges intended for use with
this machine.
• For information on the supported Canon genuine
toner, see “Consumables,” on p.55.
• Do not replace toner cartridges until the message
prompting you to do so appears.
• Do not attempt to replace the toner cartridge
while the machine is printing.
• You can set the machine to display a message
indicating that the remaining toner is low. (See
e-Manual > Settings/Registration.)
• When a message that the toner is low appears,
approximately 1,000 pages can still be printed. It is
recommended that you get a new toner cartridge
ready for replacement before the toner runs out.
• Complete instructions on how to replace the toner
cartridge can be accessed by pressing [Previous] or
[Next] on the touch panel display.
• If toner runs out during a print job, the remaining
prints are made after you replace the toner cartridge.
43
01
Press [
].
If the toner run out, this step is not necessary.
02 Open the front cover.
Do not burn or throw used toner cartridge into
open flames, as this may cause the toner
remaining inside the cartridges to ignite
resulting in burns or a fire.
• If the toner cartridge cannot be pulled out, check
that the knob is turned all the way to the
appropriate position.
• Do not touch the tip of the toner cartridge or
subject it to shock by hitting it. Doing so may
cause the toner cartridge to leak.
1.Lift the control panel.
2.Open the front cover.
03 Remove the displayed toner cartridge.
1. Turn the toner cartridge lock lever
counterclockwise so that the arrow marks
on the lever and its axis face each other.
04 Prepare the new toner cartridge.
1. Open a package of toner cartridge, and
then remove the toner cartridge.
*
*: Toner Cartridge Lock Lever
2. Pull the toner cartridge out of the toner
supply port.
2. Remove the protective cap from the new
toner cartridge.
Pull the toner cartridge out halfway with one
hand, support it with the other hand from
underneath, and then remove it completely
while keeping it level.
Twist the protective cap of the new toner
cartridge in the direction of the arrow to
remove it.
44 Replacing the Toner Cartridge/Waste Toner Container
• Use only toner cartridges intended for use with
the machine. (See “Consumables,” on p.55.)
• Do not touch the opening of the toner cartridge or
subject it to shock by hitting it. Doing so may
cause the toner to leak out of the cartridge.
05 Insert the new toner cartridge in the
toner supply port as far as it will go.
When closing the covers, be careful not to get
your fingers caught, as this may result in
personal injury.
Replacing the Waste Toner
Container
When the waste toner container nears capacity, a
message appears on the touch panel display. In this
case, you should prepare a new waste toner container.
When the waste toner container is full, a screen with
instructions on how to replace the waste toner
container appears on the touch panel display. You can
follow the procedure described below to replace the
waste toner container.
Even if you do not replace the waste toner container
immediately, you can perform printing for a while. The
number of prints you can make depends on the
content you print.
Support the new toner cartridge with your hand from
underneath while pushing it into the machine with
your other hand.
06 Turn the toner cartridge lock lever
clockwise so that the arrow marks on
the lever and its axis face each other.
*
However, if you continue printing, an error will occur
and you will become unable to print.
• Do not burn or throw used waste toner
containers into open flames. Also, do not store
waste toner containers in places exposed to
open flames, as this may cause the toner to
ignite, resulting in burns or a fire.
• If you accidentally spill or scatter toner,
carefully gather the toner particles together or
wipe them up with a soft, damp cloth in a way
that prevents inhalation. Never use a vacuum
cleaner that does not have safeguards against
dust explosions to clean up spilled toner. Doing
so may cause a malfunction in the vacuum
cleaner, or result in a dust explosion due to
static discharge.
*: Toner Cartridge Lock Lever
07
Close the front cover.
• If toner is ingested, consult a physician
immediately.
• If toner gets onto your hands or clothing, wash
it off immediately with cold water. Washing it
off with warm water will set the toner, and
make it impossible to remove the toner stains.
1. Close the front cover of the main unit.
2. Lower the control panel back in place.
Replacing the Toner Cartridge/Waste Toner Container 45
• Your local authorized Canon dealer will dispose of
used waste toner containers. Use the provided
cover to cover up the opening of the used waste
toner container.
• Used toner cannot be reused. Do not mix new and
used toner together.
• Use only waste toner containers intended for use
with this machine.
• Do not replace the waste toner container before
the message prompting you to replace it appears
on the touch panel display.
When removing the waste toner container, be
careful not to tilt it, as the toner may spill and
get onto your hands or clothing.
04 Detach the cap mounted on the side
of the container, and use it to seal the
opening so that the waste toner does
not spill out.
Complete instructions on how to replace the waste
toner container can be accessed by pressing
[Previous] or [Next] on the touch panel display.
01
Pull out the waste toner container
from the front of the machine.
05 Put the removed waste toner container
into a bag, and then tie it up at the top
to prevent the toner remaining inside
the cartridge from scattering.
1. Lift the control panel.
2. Open the front cover.
02 Turn the toner container lock lever
counterclockwise 90 degrees to unlock
the waste toner container.
*
*: Toner Container Lock Lever
Use a bag in the box in which the new waste toner
container is stored.
06 Put the bag containing the used waste
03 Remove the waste toner container.
46 Replacing the Toner Cartridge/Waste Toner Container
toner container into the box.
07
Insert the new container in place.
08 Turn the toner container lock lever
clockwise 90 degrees to lock the
container.
*
*: Toner Container Lock Lever
09 Close the front cover.
1. Close the front cover of the main unit.
2. Lower the control panel back in place.
When closing the cover for the waste toner
container, be careful not to get your fingers
caught, as this may result in personal injury.
Replacing the Toner Cartridge/Waste Toner Container 47
Replacing the Drum Unit
You can follow the procedure below to replace the drum unit.
When no drum unit is installed in the machine, the message <Insert the drum.> appears on the touch panel
display. If this message is displayed, follow the procedure below to install the drum unit in the machine.
01
Press
.
The name of the part that needs to be replaced
is displayed.
02 Open the front cover.
2. Gently open the cover downward until it
stops.
Always open the right cover as illustrated during
installation to prevent damage to the drum unit.
04 Turn the toner container lock lever
counterclockwise 90 degrees to unlock
the waste toner container.
*
1. Lift the control panel.
2. Open the front cover.
03 Open the right cover of the main unit.
*: Toner Container Lock Lever
05 Remove the waste toner container.
If the multi-purpose tray is opened,
close it before opening the right cover.
1. Pull the lever on the right cover of the main
unit.
When removing the waste toner container, be
careful not to tilt it, as the toner may spill and
get onto your hands or clothing.
48 06 Detach the cap mounted on the side
of the container, and use it to seal the
opening so that the waste toner does
not spill out.
09 Holding the part with the blue
marking, pull the drum unit out
slightly upward.
10
07
Remove the drum unit from its
protective bag.
Unlock the drum unit by turning the
drum unit lock lever
counterclockwise until it stops.
*
*: Drum Unit Lock Lever
08 While lifting the lever under the tab,
slowly pull the drum unit until the
blue marking appears.
*
• Do not touch or expose the cylindrical, blue-green
part to light for a long time, as the print quality
may deteriorate.
• Do not expose the drum unit to direct sunlight or
strong light.
• Condensation (water droplets on the inside or
outside) may form on the drum unit when it is
brought into an environment with a sudden
change in temperature or humidity. When moving
a new drum unit to a location with change in
temperature, leave the drum unit in the protective
bag at the new location for two or more hours to
allow it to adjust to the new temperature.
*: Blue Marking
Replacing the Toner Cartridge/Waste Toner Container 49
11
12
Pull the two orange rings out, and
remove the protective cover.
14
Holding the tab and the part with the
blue marking, slowly insert the drum
unit until it stops.
When inserting the drum unit, make sure that
the drum unit slides properly along the rails on
the machine.
Be careful not to spill the waste toner when
detaching the cap.
15
13
Remove the cap from the container
opening and attach it to the protrusion
on the side of the container.
Lock the drum unit by turning the
drum unit lock lever clockwise until it
stops.
16
Insert the waste toner container.
Turn the toner container lock lever
clockwise 90 degrees to lock the
container.
*
*
*: Drum Unit Lock Lever
50 Replacing the Toner Cartridge/Waste Toner Container
*: Toner Container Lock Lever
17
Place your hand where the hand
symbol ( ) is located on the right
cover of the main unit, and then gently
close the right cover until it clicks into
place.
20 Press [Yes].
Press [Yes] to start initializing the drum unit.
When closing the cover, be careful not to get your
fingers caught, as this may result in personal injury.
18
Close the front cover.
• If you want to initialize the drum unit at a later time,
or if you have not yet replaced the drum, press [No].
• For instructions on initializing the drum unit, see
“Initializing After Replacing Parts.”
1. Close the front cover of the main unit.
2. Lower the control panel back in place.
When closing the cover for the waste toner
container, be careful not to get your fingers caught,
as this may result in personal injury.
19
Press [Close].
Replacing the Toner Cartridge/Waste Toner Container 51
Routine Cleaning
If the original is not copied clearly, clean the following parts of the machine. For high-quality printouts,
we recommend cleaning these parts once or twice a month.
●● Platen glass
●● Underside of the feeder
●● Feeder scanning area and rollers
• When cleaning the machine, first turn OFF the main power switch, and disconnect the power cord.
Failure to observe these steps may result in a fire or electrical shock.
• Disconnect the power cord from the power outlet regularly, and clean the area around the base of the
power plug's metal pins and the power outlet with a dry cloth to ensure that all dust and grime is
removed. If the power cord is connected for a long period of time in a damp, dusty, or smoky location,
dust can build up around the power plug and become damp. This may cause a short circuit and result in
a fire.
• When cleaning with a cloth, do not dampen it too much, as this may damage the original or break the
machine.
• Do not use alcohol, benzene, paint thinner, or other solvents for cleaning. Doing so may result in damage to
the plastic parts.
Cleaning the Platen Glass and
Underside of the Feeder
If the platen glass or the underside of the feeder is
dirty, the original may not be scanned clearly. Clean the
platen glass and the underside of the feeder by
following the procedure below.
01
Clean the platen glass and the
underside of the feeder with a cloth
which is wrung after being dampened
in water or a mild detergent, and then
wipe them clean with a soft, dry cloth.
2
Manual Feeder Cleaning
If originals that have been fed through the feeder have
streaks or appear dirty, clean the feeder's rollers.
It is recommended that you clean the rollers of the
feeder with a cloth which is wrung after being
dampened in water, and then wipe them clean with a
soft, dry cloth.
• Spin the rollers while cleaning them.
• If the document feed scanning area is dirty,
documents may not be scanned clearly.
• Do not dampen the cloth too much, as excess
water may damage the machine.
01
Gently open the feeder cover.
1
1. Clean the platen glass.
Also, clean the feeder scanning area (thin glass
strip).
2. Clean the underside of the feeder.
52 *
*: Feeder Cover
When the feeder cover is completely opened,
the inner cover is also opened.
02 Clean the rollers (a total of eight
places) inside the feeder cover with a
water-moistened cloth. Then, wipe the
area with a soft, dry cloth.
05 Lift the feeder.
06 Clean the feeder scanning area (the
left side of the platen glass) and the
white strip of plate under the feeder
with a water-moistened cloth. Then,
wipe the area with a soft, dry cloth.
03 Clean the rollers (a total of four places)
inside the inner cover with a watermoistened cloth. Then, wipe the area
with a soft, dry cloth.
*
*: Feeder Scanning Area
Spin the rollers with your hand while cleaning
them.
04 Clean the transparent plastic parts of
07
Hold the feeder with one hand, and
then open the cover under the feeder
with the other.
the inner cover and inside it (a total of
three places) with a water-moistened
cloth. Then, wipe the area with a soft,
dry cloth.
Routine Cleaning 53
08 Clean the rollers (a total of eight
places) inside the cover under the
feeder with a water-moistened cloth.
Then, wipe the area with a soft, dry
cloth.
Spin the rollers with your hand while cleaning
them.
09 Close the cover under the feeder.
When closing the cover, be careful not to get
your fingers caught, as this may result in
personal injury.
10
Gently lower the feeder.
When lowering the feeder, be careful not to get
your fingers caught, as this may result in
personal injury.
54 Routine Cleaning
11
Gently close the feeder cover.
When closing the cover, be careful not to get
your fingers caught, as this may result in
personal injury.
Consumables
The following consumables are available from Canon. For more information, contact your local
authorized Canon dealer. We recommend that you order paper stock and toner from your local
authorized Canon dealer before your stock runs out.
●● Recommended Paper
In addition to plain paper (LGL, LTR, STMT, and EXEC
size), recycled paper, color paper, transparencies
(recommended for this machine), tracing paper,
labels, and other types of paper stock are available.
Do not store paper in places exposed to open
flames, as this may cause the paper to ignite,
resulting in burns or a fire.
• Some commercially available paper types are not
suited for this machine. Contact your local
authorized Canon dealer when you need to
purchase paper.
• To prevent moisture build-up, tightly wrap any
remaining paper in its original package for
storage.
For high-quality printouts, use paper recommended
by Canon.
●● Toner
If a message prompting you to replace the toner
cartridge appears on the touch panel display,
replace the used toner cartridge with a new one.
Use only toner cartridges intended for use with this
machine.
For optimum print quality, using Canon genuine
toner is recommended.
Supported Canon
Genuine Toner
imageRUNNER ADVANCE GPR-48 Black Toner
500iF/400iF
Product Name
• Do not burn or throw used toner cartridges into
open flames, as this may cause the toner
remaining inside the cartridges to ignite,
resulting in burns or a fire.
• Do not store toner cartridges in places exposed
to open flames, as this may cause the toner to
ignite, resulting in burns or a fire.
• If you accidentally spill or scatter toner,
carefully gather the toner particles together or
wipe them up with a soft, damp cloth in a way
that prevents inhalation. Never use a vacuum
cleaner that does not have safeguards against
dust explosions to clean up spilled toner. Doing
so may cause a malfunction in the vacuum
cleaner, or result in a dust explosion due to
static discharge.
Keep toner out of the reach of small children. If
toner is ingested, consult a physician
immediately.
• Store toner cartridges in a cool location, away from
direct sunlight. (The recommended storage
conditions are temperatures below 86°F, and
humidity below 80%.)
• Do not store toner cartridges in an upright
position.
• [Be careful of counterfeit toners]
Please be aware that there are counterfeit Canon
toners in the marketplace. Use of counterfeit toner
may result in poor print quality or machine
performance. Canon is not responsible for any
malfunction, accident or damage caused by the
use of counterfeit toner.
For more information, see http://www.canon.com/
counterfeit.
55
●● Drum Unit
When you replace the drum unit with a new one, be
sure to use only drum units intended for use with
the machine.
Supported Canon
Drum Unit
imageRUNNER ADVANCE Canon C-EXV 37 Drum
500iF/400iF
Unit
Product Name
●● Staple Cartridge
Staple Cartridge
(name/Shape)
Staple Finisher-R1 Staple-P1
Finisher
56 Consumables
●● Genuine Supplies
Canon has developed and manufactured Toner,
Parts, and Supplies specifically for use in this
machine.
For optimal print quality and for optimal machine
performance and productivity, we recommend that
you use Genuine Canon Toner, Parts, and Supplies.
Contact your Canon Authorized Dealer or Service
Provider for Genuine Canon Supplies.
When an Error Message/Error Code Is Displayed
When an Error Message Is
Displayed
When an Error Code Is
Displayed
Error messages may appear on the touch panel display
of the machine or the Web browser.
If a job or operation does not complete successfully,
the error code is displayed on the Details screen for Log
on the Status Monitor/Cancel screen.
Self-diagnostic error messages appear in the following
cases:
●● When scanning or printing cannot be performed
because of an operational error
●● When you need to make a decision or take some
action during scanning or printing
You can check the error code in the following locations:
●● Details screen for Log on the Status Monitor/
Cancel screen:
When a job or operation is not completed normally:
●● When you need to make a decision or take some
action while browsing the network
Example of an Error Message on
the Touch Panel Display
●● Results row of the Communication Management
Report:
If an error occurs during a send, receive, or fax job,
the error code is printed.
04/08/2012
iRADV 500iF
DEVICE INFORMATION COMMUNICATION LOG REPORT
START TIME
END TIME
TYPE
DELIVER
DELIVER
DELIVER
DELIVER
Example of an Error Message on
the Web Browser
TO/FROM
DATA DETAILS
RESULT
DEPT.ID
ADDRESS BOOK
DEPT.ID
ADDRESS BOOK
DEPT.ID
ADDRESS BOOK
DEPT.ID
ADDRESS BOOK
For information on error codes and instructions on
resolving errors, see e-Manual > Problem Solving.
For information on error messages and instructions on
resolving errors, see e-Manual > Problem Solving.
57
Service Call Message
If a malfunction occurs and the machine cannot
operate normally, a screen prompting you to contact
your local authorized Canon dealer is displayed.
Even if a message prompting you to call your service
representative appears on the bottom of the screen,
some functions may still be available.
For more information on the available functions, see
e-Manual > Problem Solving.
Contacting Your Local
Authorized Canon Dealer
If a screen prompting you to contact your local
authorized Canon dealer is displayed, follow the
procedure described below.
01
Press the main power switch to the
"
" side.
If a screen such as the one above is displayed, contact
your local authorized Canon dealer. (See "Contacting
Your Local Authorized Canon Dealer," on p.58.)
If a screen such as the one below is displayed and the
print or scan function does not operate normally, some
functions may still be available.
●● When [Limited Func. Mode] is displayed:
If you turn OFF the main power switch when there is
a job waiting to print, that job is erased.
02 Wait at least 10 seconds after the Main
Power Indicator is turned off , and then
turn the main power switch back to "I"
side.
If [Limited Func. Mode] is displayed, you can
temporally set the Limited Functions Mode to
continue to use the machine until the cause of the
malfunction is cleared. (See "Setting the Limited
Functions Mode from the Service Call Message
Screen," on p.59.)
●● When a service call message is displayed on the
bottom of the screen:
03 If the machine still does not operate
normally, follow the procedure below,
and then contact your local authorized
Canon dealer.
1. Turn the main power switch OFF.
2. Remove the power plug from the power
outlet.
58 When an Error Message/Error Code Is Displayed
Do not connect or disconnect the power cord
with wet hands, as this may result in electrical
shock.
03 Wait at least 10 seconds after the Main
Power Indicator is turned off, and then
turn the main power switch back to "I"
side.
Always grasp the power plug when
disconnecting the power cord. Pulling on the
power cord may expose or snap the core wire, or
otherwise damage the power cord. If the power
cord is damaged, this could cause current to
leak, resulting in a fire or electrical shock.
When you contact your local authorized Canon dealer,
have the following information available:
• Product name
• Details of the malfunction
• The error code displayed on the touch panel display
The machine starts up in the Limited Functions
mode.
Setting the Limited Functions
Mode from the Service Call
Message Screen
When [Limited Func. Mode] is displayed, follow the
procedures below.
If you turn OFF the main power switch when there is
a job waiting to print, that job is erased.
If you set Limited Functions Mode to 'On' from the
Service Call Message screen, [Limited Functions Mode]
in [Management Settings] (Settings/Registration) is
also set to 'On'. (See e-Manual > Security.)
01
Press [Limited Func. Mode] → [Yes].
A message prompting you to restart the
machine (turning the main power switch OFF,
and then ON) appears.
02 Press the main power switch to the
"
" side.
When an Error Message/Error Code Is Displayed 59
Locations of Staple/Paper Jams
Paper and staple jams may occur in the following parts of the machine. By following the instructions in
the applicable section, you can clear staple/paper jams. For details on these procedures, see the
e-Manual.
Locations of Paper Jams
> Problem Solving > Locations of Paper Jams
→
Main Unit
Cassette Module-AA1 (Optional)
Paper Drawer
3
2
1
3
2
1
Feeder
Staple Finisher-R1 (Optional)
2
60 1
Specifications
5
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Main Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Feeder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Cassette Module-AA1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Envelope Cassette-E1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Staple Finisher-R1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Copy Card Reader-F1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Super G3 FAX Board-AH2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Send Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
E-Mail and I-Fax Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Network Environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Software Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Printer Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
61
Specifications
Specifications are subject to change without notice for product improvement or future release.
Main Unit
Item
Specifications
Name
Canon imageRUNNER ADVANCE 500iF/400iF
Type
Reader-printer combined, Console
Resolution for Reading
600 x 600 dpi (Black-and-White)
300 x 300 dpi (Full Color)
600 x 600 dpi (Copy)
1200 x 1200 dpi (Print)
256
Resolution for Writing
Number of Tones
Available Paper
Acceptable Originals
Paper Sizes
Paper Drawer:
Weight:
17 to 28 lb bond (64 to 105 g/m²)
Type:
Plain 1 (17 to 21 lb bond (64 to 80 g/m²)), Plain 2 (22 to 24 lb bond (81 to 90
g/m²)), Recycled, Color, Pre-Punched, and Heavy 1 (25 to 28 lb bond (91 to
105 g/m²))
Multi-Purpose Tray:
Weight:
17 lb bond to 67 lb cover (64 to 181 g/m²)
Type:
Plain 1 (17 to 21 lb bond (64 to 80 g/m²)), Plain 2 (22 to 24 lb bond (81 to 90
g/m²)), Recycled, Color, Pre-Punched, Bond, Heavy 1 (25 to 28 lb bond (91
to 105 g/m²)), Heavy 2 (29 lb bond to 34 lb cover (106 to 128 g/m²)), Labels,
Transparency, and Envelopes
Sheet, book, three dimensional objects (up to 2 kg)
Paper Drawer:
LGL, LTR, STMT, EXEC, and Custom size (xx" x xx" to xx" x xx" (139.7 mm x
210 mm to 215.9 mm x 355.6 mm))
Multi-Purpose Tray:
LGL, LTR, STMT, EXEC, Custom size (xx" x xx" to xx" x xx" (99 mm x 139.7 mm
to 215.9 mm x 355.6 mm)), and Envelopes
62 Item
Warm-Up Time*
Specifications
After Powering ON (when [Quick Startup Settings for Main Power] is set to
'Off'): 38 seconds or less
After Powering ON (when [Quick Startup Settings for Main Power] is set to
'On'): xx seconds or less
The time until key operations can be performed on the touch panel display
is xx seconds or less.
Even if [Quick Startup Settings for Main Power] is set to 'On', the machine
does not startup quickly, depending on the situations.
Returning from the Sleep mode: 10 seconds or less
First Copy Time
*Activation time may vary, depending on the environment and conditions
under which the machine is being used. (At a room temperature of 68°F in
all above cases.)
5 seconds or less
Copy Speed*
1:1 (sheet/minute)
imageRUNNER
ADVANCE 500iF
LGL
imageRUNNER
ADVANCE 500iF
xx
imageRUNNER
ADVANCE 400iF
xx
LTR
xx
xx
STMT
xx
xx
EXEC
xx
xx
* Except when paper is fed from the multi-purpose tray.
The copy speed may vary, depending on the settings for paper type, paper
size, and the sending method. When continuously copying, adjustments for
machine temperature or image quality may cause machine operations to
pause or become slow.
Top: xx" (5.0 mm or less)
Left and Right: xx" (5.0 mm or less)
Bottom: xx" (5.0 mm or less)
Regular paper size:
Margin
Magnification
Same Ratio
Direct
Reduction
1:0.78 (LGL → LTR)
1:0.64 (LTR → STMT)
1:0.50
1:0.25
Enlargement
1:1.29 (STMT → LTR)
1:2.00
1:4.00
Copy Ratio: 25 to 400% (in 1% increment)
Paper Feeding System/Capacity
Multiple Copies
Memory Capacity
Paper Drawer:
550 sheets (21 lb bond (80 g/m²))
Multi-Purpose Tray:
100 sheets (21 lb bond (80 g/m²))
1 to 999 sheets
1.5 GB
Hard Disk Capacity
*1*2
160GB (Used space: xx GB)
Loading Paper 63
Item
Specifications
Power Source
120 - 127V AC, 60Hz, 10.0A
Power Consumption
Maximum Power Consumption:
1.5 kW
When the machine is in the Sleep mode*:
1W
When the main power switch is turned OFF:
When [Quick Startup Settings for Main Power] is set to 'On': xx W
When [Quick Startup Settings for Main Power] is set to 'Off': xx W
Dimensions (H x W x D)
* Depending on the system and conditions of use, these values may differ.
xx" x xx" x xx" (633 mm x 560 mm x 567 mm)
Weight
Approximately xx lb (xx kg)
Installation Space (W x D)
xx" x xx" (1180 mm x 932 mm)
(when the multi-purpose tray is extended)
Feeder
Item
Specifications
Original Feeding Mechanism
Automatic Document Feeder
Size and Weight of Originals
Size:
LGL, LTR, and STMT*
Weight:
1-sided/2-sided scanning: 13 lb bond to 34 lb bond (50 to 128 g/m²)
Full Color Originals: xx lb bond to 34 lb bond (64 to 128 g/m²)
Original Tray Capacity
Original Scanning Speed
* STMT originals can be placed either vertically or horizontally, when they
are scanned for sending documents.
100 sheets (21 lb bond (80 g/m²))
Copying:
1-sided scanning:
50 sheets/minute (LTR in Black-and-White at 600 dpi)
Scanning:
1-sided scanning:
50 sheets/minute (LTR in Black-and-White at 600 dpi/Color at 300 dpi)
25 sheets/minute (LTR in Color at 600 dpi x 300 dpi)
64 Loading Paper
Cassette Module-AA1
Item
Paper Sizes
Paper Drawers Capacity
Specifications
LGL, LTR, STMT, EXEC, and Custom size (5 1/2" x 8 1/4" to 8 1/2" x 14" (139.7
mm x 210 mm to 215.9 mm x 355.6 mm))
550 sheets (21 lb bond (80 g/m²))
Power Source/Maximum Power
Consumption
Dimensions (H x W x D)
From the main unit/Approximately 20 W
Weight
Approximately 17 lb (7.7 kg)
4 3/4" x 21 1/4" x 19 3/4" (119 mm x 540 mm x 500 mm)
Envelope Cassette-E1
Item
Acceptable Envelopes
Capacity
Feeding Speed
Specifications
COM10 No.10, Monarch, DL, ISO-C5
50 sheets
Monarch, DL, ISO-C5: 12 cpm
COM10 No.10: 10 cpm
Dimensions (H x W x D)
Weight
4 3/4" x 21 1/4" x 19 3/4" (119 mm x 540 mm x 500 mm)
Approximately 17 lb (7.7 kg)
Staple Finisher-R1
Item
Paper Size/Weight/Type
Specifications
Size:
LGL, LTR, STMT, EXEC, Custom size (xx" x xx" to 8 1/2" x 14" (99 mm x 139.7
mm to 215.9 mm x 355.6 mm)), and Envelopes
Weight:
17 lb bond to 67 lb cover (64 to 181 g/m²)
Capacity Per Tray (Standard Tray)
Type:
Plain 1 (17 to 21 lb bond (64 to 80 g/m²)), Plain 2 (22 to 24 lb bond (81 to 90
g/m²)), Recycled, Color, Pre-Punched, Bond, Heavy 1 (25 to 28 lb bond (91
to 105 g/m²)), Heavy 2 (29 lb bond to 34 lb cover (106 to 128 g/m²)), Labels,
Transparency, and Envelopes
No finishing set, Collate, Group mode:
17 to 24 lb bond (64 to 90 g/m²): 500 sheets
25 to 28 lb bond (91 to 105 g/m²): 200 sheets
29 lb bond to 34 lb cover (106 to 128 g/m²): 50 sheets
Collate + Offset, Group + Offset mode:
Staple mode:
No finishing set, Collate, Group mode with different paper sizes:
65
Item
Max. Stapling capacity/Available
Staple Size
Power Source/Maximum Power
Consumption
Dimensions (H x W x D)
Specifications
Corner Staple mode:
17 to 24 lb bond (64 to 90 g/m²): 50 sheets
25 to 28 lb bond (91 to 105 g/m²): 50 sheets
29 lb bond to 34 lb cover (106 to 128 g/m²): 30 sheets
From the main unit/Approximately 50 W
10 3/8" x 31 3/8" x 15 5/8" (263 mm x 798 mm x 395 mm)
Weight
Approximately 23.1 lb (10.5 kg)
Installation Space Including the
Main Unit (W x D)
46 1/2" x xx" (1,182 mm x 500 mm) (when the stack bypass is extended)
Copy Card Reader-F1
Item
Specifications
Available Cards
Magnetic
Card Readout Method
Magnetic readout
Magnetic Card Reading Direction
Face up
Store/Replay
Replay
Power Source
From the main unit
Dimensions (H x W x D)
1 5/8" x 3 1/2" x 3 3/4" (40 mm x 88 mm x 96 mm)
(excluding the attachment kit and cable)
Approximately 7.1 oz (200 g)
(including the attachment kit and cable)
Weight
Super G3 FAX Board-AH2
Item
Specifications
Telephone Line Used*1
Public Switched Telephone Network
Scan Line Density (Scan,
Transmission)
Transmission Speed
Normal: 8 pels*2/mm x 3.85 line/mm
Fine: 8 pels*2/mm x 7.7 line/mm
Super-Fine: 8 pels*2/mm x 15.4 line/mm
Ultra-Fine: 16 pels*2/mm x 15.4 line/mm
Super G3: 33.6 kbps, G3: 14.4 kbps
Compression Method
MH, MR, MMR, JBIG
Transmission Type
Super G3, G3
Sending Original Sizes
LGL to STMT
Receiving Paper Sizes
LGL to STMT
Transmission Times
JBIG: Approximately 2.6 seconds
Auto Dial Function
Address Book: 1,800 destinations
(including destinations stored in one-touch buttons)
Approximately 6,000 pages
Image Memory
66 Replacing the Toner Cartridge/Waste Toner Container
Send Function
Scan Features
Item
Specifications
Communication Protocol
FTP (TCP/IP), SMB (TCP/IP), WebDAV
Data Format
TIFF, JPEG, PDF, XPS, OOXML (Power Point)
Resolution
100 x 100 dpi, 150 x 150 dpi, 200 x 100 dpi, 200 x 200 dpi, 200 x 400 dpi, 300
x 300 dpi, 400 x 400 dpi, 600 x 600 dpi
Windows XP Professional SP3, Windows Server 2003 R2 SP2, Windows Vista
SP2, Windows Server 2008 SP2, Windows Server 2008 R2 SP2, Windows 7,
Solaris 10, Mac OS X 10.4.x/10.5.x/10.6.x, Red Hat Linux 9
1000BASE-T, 100BASE-TX, 10BASE-T
System Environment
Interface
Color Mode
Original Type
Automatic-Color Select (Full Color/Grayscale), Automatic-Color Select (Full
Color/Black-and-White), Full Color, Grayscale, Black-and-White
Text, Text/Photo, Photo
Other
Preview, Browse Windows (SMB) File Server
Optional PDF/XPS/OOXML
Functions
PDF:
Compact, Trace and Smooth, Encryption, OCR, Device Signature, User
Signature, Optimization for Web*1, PDF/A-1b, Reader Extensions, Policy
Applied
XPS:
Compact, OCR, Device Signature, User Signature
OOXML:
Power Point, OCR
*1 PDF files optimized for Web viewing.
Replacing the Toner Cartridge/Waste Toner Container 67
E-Mail and I-Fax Features
Item
Specifications
Communication Protocol
SMTP, POP3
I-Fax Communication Mode
Simple, Full
Resolution
For Sending E-mail:
100 x 100 dpi, 150 x 150 dpi, 200 x 100 dpi, 200 x 200 dpi, 200 x 400 dpi,
300 x 300 dpi, 400 x 400 dpi, 600 x 600 dpi
For Sending I-Fax (Black-and-White):
200 x 100 dpi, 200 x 200 dpi, 200 x 400 dpi*1, 300 x 300 dpi*1, 400 x 400 dpi*1,
600 x 600 dpi*1
For Sending I-Fax (Color)
100 x 100 dpi*1, 200 x 200 dpi*1, 300 x 300 dpi*1, 400 x 400 dpi*1, 600 x 600
dpi*1
Format
*1 Available after setting RX conditions of the destination.
E-mail:
TIFF, JPEG, PDF, XPS, OOXML (Power Point)
I-Fax (Black-and-White):
TIFF (MH, MR*1, MMR*1)
I-Fax (Color):
TIFF(Profile-C)*1
Original Size
*1 Available after setting RX conditions of the destination.
E-mail:
LTR, STMT
I-Fax:
LGL*2, LTR, STMT*2
Server Software
Other
Optional PDF/XPS/OOXML
Functions (E-mail only)
*2 Sent as LTR
Microsoft Exchange 2003 SP2, Microsoft Exchange 2007 SP2 , Sendmail
8.14.4, Lotus Domino R7.0
Searches a destination via the LDAP Server, Preview
PDF:
Compact, Trace and Smooth, Encryption, OCR, Device Signature, User
Signature, Optimization for Web*3, PDF/A-1b, Reader Extensions, Policy
Applied
XPS:
Compact, OCR, Device Signature, User Signature
OOXML:
Power Point, OCR
*3 PDF files optimized for Web viewing.
68 Replacing the Toner Cartridge/Waste Toner Container
Network Environment
Hardware Specifications
Network Interface
10Base-T/100Base-TX/1000Base-T (RJ-45)
Software Specifications
Protocol Supported
TCP/IP
Frame type:
Print applications:
LPD/Raw/IPP/IPPS/FTP/WSD/SMB
IPX/SPX
Frame type:
Ethernet II/Ethernet 802.2/Ethernet 802.3/Ethernet SNAP/Auto
Detect
Bindery PServer/NDS PServer/RPrinter/Nprinter
Print applications:
Ethernet II
Printer Settings
Software Specifications
Command Language
Resident Fonts
Printable Area
PCL5e, PCL6, PostScript 3
PCL:
93 Scalable fonts, 2 OCR fonts, and 10 Bitmap fonts
PS:
136 Scalable fonts
PCL5e, PCL6:
Reduced to 1/6" (4.23 mm) from the top, bottom, left, and right
edges of the paper.
PostScript 3:
Reduced to 1/6" (4 mm) from the top, bottom, left, and right
edges of the paper.
• With 12 5/8" x 17 11/16" size paper, you cannot print in the areas 1/6" (4 mm) mm from
the top and bottom edges of the paper and 1/4" (7.5 mm) mm from the left and right
edges of the paper.
• When printing in the 0" mode (apart from 12 5/8" x 17 11/16"), the upper margin
becomes 1/6" (4 mm), the lower margin becomes 1/8" (2.5 mm), and the side margins
both become 1/8" (2.5 mm). The printable area is enlarged.
• When printing in the 0" mode (12 5/8" x 17 11/16"), the upper margin becomes 1/6" (4
mm), the lower margin becomes 1/8" (2.5 mm), and the side margins both become 1/4"
(7.5 mm). The printable area is enlarged.
Replacing the Toner Cartridge/Waste Toner Container 69
70 Replacing the Toner Cartridge/Waste Toner Container
Legal Notices
Product Name
Safety regulations require the product's name to be
registered. In some regions where this product is sold,
the following name(s) in parenthesis may be registered
instead.
• imageRUNNER ADVANCE 500iF/400iF (F190400)
FCC (Federal Communications
Commission)
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference,
and
(2) this device must accept any interference received,
including interference that may cause undesired
operation.
This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful
interference in a residential installation. This
equipment generates, uses, and can radiate, radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there
is no guarantee that interference will not occur in a
particular installation. If this equipment does cause
harmful interference to radio or television reception,
which can be determined by turning the equipment
OFF and ON, the user is encouraged to try to correct
the interference by one or more of the following
measures:
-- Reorient or relocate the receiving antenna.
-- Increase the separation between the equipment and
receiver.
-- Connect the equipment to an outlet on a circuit
different from that to which the receiver is
connected.
-- Consult the dealer or an experienced radio/TV
technician for help.
Use of shielded cables are required to comply with
Class B limits in Subpart B of Part 15 of the FCC Rules.
who to contact, and have both purchased and are
using the equipment in the U.S.A., please refer to the
“SUPPORT” page on Canon U.S.A.’s Web site (http://
www.usa.canon.com).
Canon U.S.A., Inc.
One Canon Plaza, Lake Success, NY 11042, U.S.A.
TEL No. 1-800-OK-CANON
Laser Safety
This product complies with 21 CFR Chapter 1
Subchapter J as a Class I laser product under the U.S.
Department of Health and Human Services (DHHS)
Radiation Performance Standard according to the
Radiation Control for Health and Safety Act of 1968.
Also, this product is certified as a Class 1 laser product
under IEC60825-1: 2007. This means that the product
does not produce hazardous laser radiation.
Since radiation emitted inside the product is
completely confined within protective housings and
external covers, the laser beam cannot escape from the
machine during any phase of user operation. Do not
remove protective housings or external covers, except
as directed by the equipment's manual.
The label shown below is attached to the paper
drawer's right cover and toner supply port cover.
Use of controls, adjustments, or performance of
procedures other than those specified in the
manuals for this machine may result in
hazardous radiation exposure.
Do not make any changes or modifications to the
equipment unless otherwise specified in this manual. If
you make such changes or modifications, you could be
required to stop operation of the equipment.
If your equipment malfunctions, please contact your
local authorized Canon dealer from whom you
purchased the equipment (if under warranty), or with
whom you have a servicing contact. If you are not sure
71
International ENERGY STAR
Program
As an ENERGY STAR® Partner, Canon
USA, Inc. has determined that this
machine meets the international
ENERGY STAR Program for energy
efficiency.
The International ENERGY STAR
Office Equipment Program is an
international program that promotes energy saving
through the use of computers and other office
equipment. The program backs the development and
dissemination of products with functions that
effectively reduce energy consumption. It is an open
system in which business proprietors can participate
voluntarily. The targeted products are office
equipment, such as computers, displays, printers,
facsimiles, and copiers. The standards and logos are
uniform among participating nations.
IPv6 Ready Logo
The protocol stack included
in this machine has obtained
the IPv6 Ready Logo Phase-2
established by the IPv6
Forum.
Information Security Standard
(IEEE 2600)
This machine is compliant with IEEE Std 2600™ - 2008
(hereinafter referred to as IEEE 2600), a global
information security standard for multifunction
peripherals and printers, and is able to achieve the
security requirements defined in IEEE 2600.*
For information on how this machine meets the
security requirements defined in IEEE 2600, see
e-Manual > Security > IEEE 2600 Security Standard.
*IEEE 2600.1 CC Authentication has not been obtained
for this machine by itself.
Copyright
Copyright 2012 by Canon Inc. All rights reserved.
No part of this publication may be reproduced or
transmitted in any form or by any means, electronic or
mechanical, including photocopying and recording, or
by any information storage or retrieval system without
the prior written permission of Canon Inc.
This product includes software and/or software
modules that are licensed by Canon Inc. or its licensors
72 Legal Notices
from third parties. Use and distribution of this software
and/or software modules are subject to conditions (a)
through (c) below.
(a)
UFST: Copyright © 1989 - 1996, 1997, 2003, 2004, 2008,
all rights reserved, by Monotype Imaging Inc.
(b)
Copyright © Unpublished Work of Novell, Inc.
All Rights Reserved.
(c)
Portions of this software are copyright © 2007
The FreeType Project (www.freetype.org).
All rights reserved.
Third Party Software
This Canon product (the "PRODUCT") includes
third-party software modules. Use and distribution of
these software modules (the "SOFTWARE") are subject
to the conditions below.
(1) You agree that you will comply with any applicable
export control laws, restrictions or regulations of
the countries involved in the event that this
product including the SOFTWARE is shipped,
transferred or exported into any country.
(2) Rights holders of the SOFTWARE retain in all
respects the title, ownership and intellectual
property rights in and to the SOFTWARE. Except as
expressly provided herein, no license or right,
expressed or implied, is hereby conveyed or
granted by rights holders of the SOFTWARE to you
for any intellectual property of rights holders of
the SOFTWARE.
(3) You may use the SOFTWARE solely for use with the
PRODUCT.
(4) You may not assign, sublicense, market, distribute,
or transfer the SOFTWARE to any third party
without prior written consent of rights holders of
the SOFTWARE.
(5) Notwithstanding the foregoing, you may transfer
the SOFTWARE only when (a) you assign to a
transferee all of your rights to the PRODUCT and
all rights and obligations under the conditions
governing the SOFTWARE and PRODUCT and (b)
such transferee agrees in writing to be bound by
all these conditions.
(6) You may not decrypt, decompile, reverse engineer,
disassemble or otherwise reduce the code of the
SOFTWARE to human readable form.
(7) You may not modify, adapt, translate, rent, lease or
loan the SOFTWARE or create derivative works
based on the SOFTWARE.
(8) You are not entitled to remove or make separate
copies of the SOFTWARE from the PRODUCT.
(9) The human-readable portion (the source code) of
the SOFTWARE is not licensed to you.
Notwithstanding (1) through (9) above, in case any
other license conditions accompany third-party
software modules, these software modules are subject
to these other conditions, as well.
ACCEPTANCE
THE TERMS OF THIS THIRD PARTY SOFTWARE STATED
HERE OR IN RELATED WARRANTY PROVISIONS SHALL
BE DEEMED ACCEPTED UPON YOUR USE OF THE
PRODUCT FOR ONE OR MORE OF ITS NORMAL
PURPOSES, IF THERE HAS BEEN NO OTHER PRIOR
EXPRESS ACCEPTANCE.
THE TERMS OF THIS THIRD PARTY SOFTWARE GOVERN
THE THIRD PARTY SOFTWARE AS DELIVERED WITH THE
PRODUCT AND ALL UPDATED VERSIONS OF THE THIRD
PARTY SOFTWARE PROVIDED UNDER MAINTENANCE
AGREEMENTS OR OTHER SERVICE ARRANGEMENTS FOR
THE PRODUCT WITH CANON USA OR CANON CANADA
OR THEIR RESPECTIVE AUTHORIZED SERVICE
ORGANIZATIONS.
The Software Subjected to the
Other Conditions
Please refer to the e-Manual on a CD-ROM bundled
with this product, for more detail and corresponding
license conditions.
If you need source code of certain Software, under
respective Licenses, used for this PRODUCT, please
send your request by email in English or Japanese at:
<oipossg@canon.co.jp>. The request must identify the
names of Software and the applicable License.
Please refer to the e-Manual on a CD-ROM bundled
with this product, for more detail and corresponding
license conditions.
Disclaimers
The information in this document is subject to change
without notice.
CANON INC. MAKES NO WARRANTY OF ANY KIND WITH
REGARD TO THIS MATERIAL, EITHER EXPRESS OR
IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING
WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO
MARKETABILITY, MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE OR USE, OR NONINFRINGEMENT. CANON INC. SHALL NOT BE LIABLE
FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES
RESULTING FROM THE USE OF THIS MATERIAL.
The following applies in California, USA only:
The battery included with your product contains
Perchlorate Material and may require special handling.
See http://www.dtsc.ca.gov/hazardouswaste/
perchlorate/ for details.
Legal Limitations on the Usage
of Your Product and the Use of
Images
Using your product to scan, print or otherwise
reproduce certain documents, and the use of such
images as scanned, printed or otherwise reproduced
by your product, may be prohibited by law and may
result in criminal and/or civil liability. A non-exhaustive
list of these documents is set forth below. This list is
intended to be a guide only. If you are uncertain about
the legality of using your product to scan, print or
otherwise reproduce any particular document, and/or
of the use of the images scanned, printed or otherwise
reproduced, you should consult in advance with your
legal advisor for guidance.
• Paper Money • Travelers Checks
• Money Orders
• Food Stamps
• Certificates of Deposit
• Passports
• Postage Stamps (canceled or uncanceled)
• Immigration Papers
• Identifying Badges or Insignias
• Internal Revenue Stamps (canceled or uncanceled)
• Selective Service or Draft Papers
• Bonds or Other Certificates of Indebtedness
• Checks or Drafts Issued by Governmental Agencies
• Stock Certificates
• Motor Vehicle Licenses and Certificates of Title
• Copyrighted Works/Works of Art without Permission
of Copyright Owner
Users in the U.S.A.
Preinstallation Requirements for Canon Facsimile
Equipment
The fax function is available only if the FAX Board is
installed.
A. Location
Supply a suitable table, cabinet, or desk for the
machine. See "Specifications" in this guide for specific
dimensions and weight.
B. Order Information
1. A single telephone line (touch-tone or rotary)
should be used. If the Super G3 2nd Line Fax Board
is installed, a multi telephone line (touch-tone or
rotary) can be used.
2. Order an RJ11-C telephone wall jack (USOC), which
should be installed by the telephone company. If
the RJ11-C wall jack is not present, telephone/
facsimile operation is not possible.
3. Order a normal business line from your telephone
company's business representative. The line should
Legal Notices 73
be a regular voice grade line or an equivalent one.
Use one line per unit. If the Super G3 2nd Line Fax
Board is installed, you can use a multi-line.
DDD (Direct Distance Dial) line
-orIDDD (International Direct Distance Dial) line if you
communicate overseas
Canon recommends an individual line following
industry standards, i.e., 2500 (touch-tone) or 500
(rotary/pulse dial) telephones. A dedicated extension
off a PBX (Private Branch eXchange) unit without "Call
Waiting" can be used with your facsimile unit. Key
telephone systems are not recommended because
they send nonstandard signals to individual
telephones for ringing and special codes, which may
cause a facsimile error.
C. Power Requirements
The machine should be connected to a standard 120
volt AC, three-wire grounded outlet only.
Do not connect this machine to an outlet or power line
shared with other appliances that cause "electrical
noise." Air conditioners, electric typewriters, copiers,
and machines of this sort generate electrical noise that
often interferes with communications equipment and
the sending and receiving of documents.
Connection of the Equipment
This equipment complies with Part 68 of the FCC rules
and the requirements adopted by the ACTA. On the
rear panel of this equipment is a label that contains,
among other information, a product identifier in the
format of US:AAAEQ##TXXXX. If requested, this
number must be provided to the telephone company.
The REN (Ringer Equivalence Number) is used to
determine the number of devices that may be
connected to a telephone line. Excessive RENs on a
telephone line may result in the devices not ringing in
response to an incoming call. In most, but not all areas,
the sum of the RENs should not exceed five (5.0). To be
certain of the number of devices that may be
connected to a line, as determined by the total RENs,
contact the local telephone company. The REN for this
product is part of the product identifier that has the
format US:AAAEQ##TXXXX. The digits represented by
## are the REN without a decimal point (e.g., 10 is a REN
of 1.0).
An FCC compliant telephone line cable and modular
plug is provided with this equipment. This equipment
is designed to be connected to the telephone network
or premise wiring using a compatible modular jack that
is Part 68 compliant.
74 Legal Notices
This equipment may not be used on coin service
provided by the telephone company. Connection to
party lines is subject to state tariffs.
In Case of Equipment Malfunction
Should any malfunction occur which cannot be
corrected by the procedures described in the e-Manual,
disconnect the equipment from the telephone line cable
and disconnect the power cord. The telephone line
cable should not be reconnected or the main power
switch turned ON until the problem is completely
resolved. Users should contact their local authorized
Canon Facsimile Service Dealer for the servicing of
equipment.
If your equipment malfunctions, please contact your
local authorized Canon dealer from whom you
purchased the equipment (if under warranty), or with
whom you have a servicing contract. If you are not sure
who to contact, and have both purchased and are
using the equipment in the U.S.A., please refer to the
"SUPPORT" page on Canon U.S.A.'s Web site (http://
www.usa.canon.com).
Rights of the Telephone Company
If this equipment imageRUNNER ADVANCE 500iF/400iF
causes harm to the telephone network, the telephone
company may temporarily disconnect service. The
telephone company also retains the right to make
changes in facilities and services that may affect the
operation of this equipment. When such changes are
necessary, the telephone company is required to give
adequate prior notice to the user. However, if advance
notice is not possible, the telephone company will
notify the customer as soon as possible. Also, the
customer will be advised of his/her right to file a
complaint with the FCC if he/she believes it is
necessary.
The Telephone Consumer Protection Act of 1991
makes it unlawful for any person to use a
computer or other electronic device to send any
message via a telephone facsimile machine
unless such message clearly contains in a margin
at the top or bottom of each transmitted page,
or on the first page of the transmission, the date
and time it is sent and an identification of the
business or other entity, or other individual
sending the message and the telephone number
of the sending machine or such business, other
entity, or individual. (The telephone number
provided may not be a 900 number or any other
number for which charges exceed local or
long-distance transmission charges.)
To program this information into your machine,
complete the procedure for registering your name,
unit's telephone number, time, and date as described
in Basic Operations or Settings/Registration in the
e-Manual.
Users in Canada
Preinstallation Requirements for Canon Facsimile
Equipment
The fax function is available only if the FAX Board is
installed.
A. Location
Supply a suitable table, cabinet, or desk for the
machine. See "Specifications" in this guide for specific
dimensions and weight.
B. Order Information
1. A single telephone line (touch-tone or rotary)
should be used. If the Super G3 2nd Line Fax Board
is installed, a multi telephone line (touch-tone or
rotary) can be used.
2. Order a CA11A modular jack which should be
installed by the telephone company. If the CA11A
jack is not present, installation cannot occur.
3. Order a normal business line from your telephone
company's business representative. The line should
be a regular voice grade line or an equivalent one.
Use one line per unit. If the Super G3 2nd Line Fax
Board is installed, you can use a multi-line.
DDD (Direct Distance Dial) line
or
IDDD (International Direct Distance Dial) line if you
communicate overseas
Canon recommends an individual line following
industry standards, i.e., 2500 (touch-tone) or 500
(rotary/pulse dial) telephones. A dedicated extension
off a PBX (Private Branch eXchange) unit without "Call
Waiting" can be used with your facsimile unit. Key
telephone systems are not recommended because
they send nonstandard signals to individual
telephones for ringing and special codes, which may
cause a facsimile error.
C. Power Requirements
The power outlet should be a three-prong grounded
receptacle (Single or Duplex). It should be independent
from copiers, heaters, air conditioners, or any electric
equipment that is thermostatically controlled. The
rated value is 115 volts and 15 amperes. The CA11A
modular jack should be relatively close to the power
outlet to facilitate installation.
Notice
• This product meets the applicable Industry Canada
technical specifications.
• Before installing this equipment, users should
ensure that it is permissible to be connected to the
facilities of the local telecommunications company.
The equipment must also be installed using an
acceptable method of connection. In some cases,
the company's inside wiring associated with a
single line individual service may be extended by
means of a certified connector assembly (telephone
extension cord). The customer should be aware
that compliance with the above conditions may not
prevent deterioration of service in some situations.
• The Ringer Equivalence Number is an indication
of the maximum number of devices allowed to be
connected to a telephone interface. The termination
of an interface may consist of any combination of
devices subject only to the requirement that the sum
of the RENs of all the devices does not exceed five.
• The REN of this product is 1.0.
• Repairs to certified equipment should be made
by an authorized Canadian maintenance facility
designated by the supplier. Any repairs or alterations
made by the user to this equipment, or equipment
malfunctions, may give the telecommunications
company cause to request the user to disconnect the
equipment.
• Users should ensure for their own protection that
the electrical ground connections of the power
utility, telephone lines, and internal metallic water
pipe system, if present, are connected together. This
precaution may be particularly important in rural
areas.
Users should not attempt to make such
connections themselves, but should contact the
appropriate electric inspection authority, or
electrician, as appropriate.
This equipment complies with the Canadian ICES-003
Class A limits.
Utilisation au Canada
Conditions à Remplir Préalablement à L'installation
d'un Télécopieur Canon
La fonction de Fax est disponible uniquement
lorsqu'une carte FAX est installee.
A. Emplacement
Prévoir une table, un meuble, ou un bureau
suffisamment solide et de taille appropriée (voir
"Spécifications" pour les indications de poids et
Legal Notices 75
dimensions).
B. Installation téléphonique
1. Une seule ligne téléphonique (tonalités ou
impulsions) doit être utilisée. Si le Super G3 2nd Line
Fax Board en option est installé, il est possible
d'utiliser une ligne téléphonique multiple (tonalités
ou impulsions).
2. Il faut commander un jack modulaire CA11A qui
sera installé par la compagnie téléphonique. Sans ce
jack, la mise en place serait impossible.
3. Si vous vous abonnez à une nouvelle ligne,
demandez une ligne d'affaires normale de qualité
téléphonique courante ou équivalente. Prenez un
abonnement d'une ligne par appareil. Si le Super G3
2nd Line Fax Board en option est installé, il est
possible d'utiliser une ligne téléphonique multiple.
Ligne automatique interurbaine
ou
Ligne automatique international
(si vous communiquez avec les pays étrangers)
Canon vous conseille d'utiliser une ligne individuelle
conforme aux normes industrielles, à savoir: ligne
téléphonique 2500 (pour appareil à clavier) ou 500
(pour appareil à cadran/impulsions). Il est également
possible de raccorder ce télécopieur à un système
téléphonique à poussoirs car la plupart de ces
systèmes émettent des signaux d'appel non
normalisés ou des codes spéciaux qui risquent de
perturber le fonctionnement du télécopieur.
C. Condition d'alimentation
Raccordez le télécopieur à une prise de courant plus
terre à trois branches, du type simple ou double, et qui
ne sert pas à alimenter un copieur, un appareil de
chauffage, un climatiseur ou tout autre appareil
électrique à thermostat. L'alimentation doit être de 115
volts et 15 ampères. Pour faciliter l'installation, le jack
CA11A doit être assez proche de la prise de courant.
Remarques
• Le présent matériel est conforme aux spécifications
techniques applicables d'Industrie Canada.
• Avant d'installer cet appareil, l'utilisateur
doit s'assurer qu'il est permis de le connecter
à l'équipement de la compagnie de
télécommunication locale et doit installer cet
appareil en utilisant une méthode de connexion
autorisée. Il se peut qu'il faille étendre la circuiterie
intérieure de la ligne individuelle d'abonné, qui a été
installée par la compagnie, au moyen d'un jeu de
connecteurs homologués (rallonge téléphonique).
• L'attention de l'utilisateur est attirée sur le fait que
le respect des conditions mentionnées ci-dessus ne
76 Legal Notices
constitue pas une garantie contre les dégradations
de qualité du service dans certaines circonstances.
• L'indice d'équivalence de la sonnerie (IES) sert à
indiquer le nombre maximal de terminaux qui
peuvent être raccordés à une interface téléphonique.
La terminaison d'une interface peut consister en une
combinaison quelconque de dispositifs, à la seule
condition que la somme d'indices d' équivalence de
la sonnerie de tous les dispositifs n'excède pas 5.
• Le nombre d'équivalents sonnerie (REN) de ce
produit est 1.0.
• Les réparations sur un appareil certifié doivent
être faites par une société d'entretien canadienne
autorisée par le Gouvernement canadien et désignée
par le fournisseur. Toute réparation ou modification
que pourrait faire l'utilisateur de cet appareil, ou tout
mauvais fonctionnement, donne à la compagnie de
télécommunication le droit de débrancher l'appareil.
• Pour sa propre protection, l'utilisateur doit s'assurer
que les prises de terre de l'appareil d'alimentation,
les lignes téléphoniques et les tuyaux métalliques
internes, s'il y en a, sont bien connectés entre eux.
Cette précaution est particulièrement importante
dans les zones rurales.
Au lieu d'essayer de faire ces branchements
eux-mêmes, les utilisateurs sont invités à faire
appel à un service d'inspection faisant autorité
en matière d'électricité ou à un électricien, selon
le cas.
Respecte les limites de la classe A de la NMB-003 du
Canada.
Super G3
Super G3 is a phrase used to
describe the new generation of fax
machines that use ITU-T V.34
standard 33.6 Kbps* modems. Super
G3 High Speed Fax machines allow
transmission times of approximately 3 seconds* per
page which results in reduced telephone line charges.
*Approximately 3 seconds per page fax transmission
time based on CCITT/ITU-T No.1 Chart, (JBIG, Standard
Mode) at 33.6 Kbps modem speed. The PSTN (Public
Switched Telephone Network) currently supports 28.8
Kbps modem speeds or slower, depending on
telephone line conditions.
The fax function is available only if the FAX Board is
installed.
Important Safety Instructions
Please read these "Important Safety Instructions" thoroughly before operating the machine. As these
instructions are intended to prevent injury to the user or other persons or destruction of property,
always pay attention to these instructions. Also, since it may result in unexpected accidents or injuries,
do not perform any operation unless otherwise specified in the manual. Improper operation or use of
this machine could result in personal injury and/or damage requiring extensive repair that may not be
covered under your Limited Warranty.
Installation
• Never block the ventilation slots and louvers on
the machine. These openings are provided for
proper ventilation of working parts inside the
machine. Blocking these openings can cause
the machine to overheat. Never place the
machine on a soft surface, such as a sofa or rug.
• Do not install the machine in the following
locations:
-- A damp or dusty location
-- A location near water faucets or water
-- A location exposed to direct sunlight
-- A location subject to high temperatures
-- A location near open flames
• Do not install the machine near alcohol, paint
thinner, or other flammable substances. If
flammable substances come into contact with
electrical parts inside the machine, it may
result in a fire or electrical shock.
• Do not place the following items on the
machine. If these items come into contact with
a high-voltage area inside the machine, it may
result in a fire or electrical shock.
If these items are dropped or spilled inside the
machine, immediately turn OFF the main power
switch, and disconnect the power cord from the
power outlet. Then, contact your local
authorized Canon dealer.
-- Necklaces and other metal objects
-- Cups, vases, flowerpots, and other containers
filled with water or liquids
Do not install the machine in unstable locations,
such as unsteady platforms or inclined floors, or
in locations subject to excessive vibrations, as
this may cause the machine to fall or tip over,
resulting in personal injury.
Power supply
• Do not damage or modify the power cord. Also,
do not place heavy objects on the power cord,
or pull on or excessively bend it, as this could
cause electrical damage and result in a fire or
electrical shock.
• Keep the power cord away from a heat source;
failure to do this may cause the power cord
coating to melt, resulting in a fire or electrical
shock.
• Do not connect or disconnect the power cord
with wet hands, as this may result in electrical
shock.
• Do not connect the power cord to a multiplug
power strip, as this may cause a fire or electrical
shock.
• Do not bundle up or tie the power cord in a
knot, as this may result in a fire or electrical
shock.
• Insert the power plug completely into the
power outlet, as failure to do so may result in a
fire or electrical shock.
• Do not use power cords other than the power
cord provided, as this may result in a fire or
electrical shock.
• As a general rule, do not use extension cords.
Using an extension cord may result in a fire or
electrical shock.
• Do not use power supplies with voltages other
than those specified herein, as this may result
in a fire or electrical shock.
77
• Always grasp the power plug when
disconnecting the power cord. Pulling on the
power cord may expose or snap the core wire,
or otherwise damage the power cord. If the
power cord is damaged, this could cause
current to leak, resulting in a fire or electrical
shock.
Leave sufficient space around the power plug so
that it can be unplugged easily. If objects are placed
around the power plug, you will be unable to
unplug it in an emergency.
• Do not use the product for uses other than as a
color digital multitasking machine.
• Do not place heavy objects on the machine, as
they may tip over or fall resulting in personal
injury.
• Close the feeder gently to avoid catching your
hands, as this may result in personal injury.
Handling
• Do not attempt to disassemble or modify the
machine. There are high-temperature and
high-voltage components inside the machine
which may result in a fire or electrical shock.
• If the machine makes strange noises, or gives
off smoke, heat, or strange smells, immediately
turn OFF the main power switch, and
disconnect the power cord from the power
outlet. Then, contact your local authorized
Canon dealer. Continued use of the machine in
this condition may result in a fire or electrical
shock.
• Do not use highly flammable sprays near the
machine. If gas from these sprays comes into
contact with the electrical components inside
the machine, it may result in a fire or electrical
shock.
• To avoid damage to the power cord and
creating a fire hazard, always turn OFF the main
power switch, and unplug the interface cable
when moving the machine. Otherwise, the
power cord or interface cable may be damaged,
resulting in a fire or electrical shock.
• Make sure that the power plug is firmly
inserted into the power outlet if the machine
was moved. Do not use the machine while the
connection is loose, as doing so may cause a
fire.
• Do not drop paper clips, staples, or other metal
objects inside the machine. Also, do not spill
water, liquids, or flammable substances
(alcohol, benzene, paint thinner, etc.) inside the
machine. If these items come into contact with
a high-voltage area inside the machine, it may
result in a fire or electrical shock. If these items
are dropped or spilled inside the machine,
immediately turn OFF the main power switch,
and disconnect the power cord from the power
outlet. Then, contact your local authorized
Canon dealer.
78 Legal Notices
• Do not press down hard on the feeder when
using the platen glass to make copies of thick
books. Doing so may damage the platen glass
and result in personal injury.
• Do not touch the finisher while the machine is
printing, as this may result in personal injury.
• Paper that has just been output from the
machine may be hot. Be careful when removing
or aligning paper from the output tray.
Touching paper right after it is output may
result in low-temperature burns.
• Do not place your hands, hair, clothing, etc.,
near the exit and feed rollers. Even if the
machine is not in operation, your hands, hair,
or clothing may get caught in the rollers, which
may result in personal injury or damage if the
machine suddenly starts printing.
• Do not place your hands in the part of the tray
where stapling is performed (near the rollers)
when a finisher is attached, as this may result in
personal injury.
Staple Finisher-R1
• Do not insert your hand into the machine while
the paper drawer is removed, as this may result
in personal injury.
• The laser beam can be harmful to human
bodies. Since radiation emitted inside the
product is completely confined within
protective housings and external covers, the
laser beam cannot escape from the machine
during any phase of user operation. Read the
following remarks and instructions for safety.
-- Never open covers other than those
instructed in the manuals for this machine.
-- Do not remove the following caution label
which is attached to the machine. If the label
has been removed, contact your local
authorized Canon dealer.
-- If the laser beam escapes from the machine,
exposure may cause serious damage to your
eyes.
-- Controlling, adjusting, or operating the
machine in ways not mentioned in the
manuals for this machine may cause
dangerous radiation to escape from the
machine.
Press
(Energy Saver) for safety when the
machine will not be used for a long period of time,
such as overnight. Also, turn OFF the main power
switch, and disconnect the power cord for safety
when the machine will not be used for an extended
period of time, such as during consecutive holidays.
Maintenance and Inspections
• When cleaning the machine, first turn OFF the
main power switch, then disconnect the power
cord. Failure to observe these steps may result
in a fire or electrical shock.
• Disconnect the power cord from the power
outlet regularly, and clean the area around the
base of the power plug's metal pins and the
power outlet with a dry cloth to ensure that all
dust and grime is removed. If the power cord is
connected for a long period of time in a damp,
dusty, or smoky location, dust can build up
around the power plug and become damp. This
may cause a short circuit and result in a fire.
• Clean the machine using a slightly dampened
cloth with a mild detergent mixed with water.
Do not use alcohol, benzene, paint thinner, or
other flammable substances. Check detergent
for flammability prior to use. If flammable
substances come into contact with a highvoltage area inside the machine, it may result
in a fire or electrical shock.
• There are some areas inside the machine which
are subject to high-voltages. When removing
jammed paper or when inspecting the inside of
the machine, do not allow necklaces, bracelets,
or other metal objects to touch the inside of the
machine, as this may result in burns or
electrical shock.
• Do not burn or throw used toner cartridges into
open flames, as this may cause the toner
remaining inside the cartridges to ignite,
resulting in burns or a fire.
• Make sure that the power plug is firmly
inserted into the power outlet after cleaning
the machine. Do not use the machine while the
connection is loose, as doing so may cause a
fire.
• Check the power cord and power plug
regularly. If the following conditions occur,
contact your local authorized Canon dealer, as
the condition may cause a fire:
-- There are burn marks on the power plug.
-- The blade on the power plug is deformed or
broken.
-- The power goes OFF and ON when the power
cord is bent.
-- There are cuts, cracks, or indentations on the
power cord.
-- A part of the power cord becomes hot.
• Check the power cord and power plug regularly
to make sure that they are not handled in the
following manner, as this may result in a fire or
electrical shock:
Legal Notices 79
-- The connection part of the power plug is
loose.
-- Stress is being applied to the power cord by a
heavy object or by affixing it with staples.
-- The power plug is loose.
-- The power cord is tied in a bundle.
-- The power cord protrudes into a walkway.
-- The power cord is in front of a heater.
• The fixing unit and its surroundings inside the
machine may become hot during use. When
removing jammed paper or when inspecting
the inside of the machine, do not touch the
fixing unit and its surroundings, as doing so
may result in burns or electrical shock.
• When removing jammed paper or when
inspecting the inside of the machine, do not
expose yourself to the heat emitted from the
fixing unit and its surroundings for a prolonged
period of time. Doing so may result in low
temperature burns, even though you did not
touch the fixing unit and its surroundings
directly.
• If a paper jam occurs, follow the directions on
the touch panel display to remove any jammed
paper from inside the machine. Do not insert
your fingers into any parts not indicated on the
touch panel display, as doing so may result in
personal injury or burns.
• When removing jammed paper or replacing the
toner cartridge, take care not to allow the toner
to come into contact with your hands or
clothing, as this will dirty your hands or
clothing. If they become dirty, wash them
immediately with cold water. Washing them
with warm water will set the toner, and make it
impossible to remove the toner stains.
80 Legal Notices
• When removing paper which has become
jammed inside the machine, remove the
jammed paper gently to prevent the toner on
the paper from scattering and getting into your
eyes or mouth. If the toner gets into your eyes
or mouth, wash them immediately with cold
water and immediately consult a physician.
• When removing jammed originals or paper
which has become jammed inside the machine,
take care not to cut your hands or injure
yourself on the edges of the originals or paper.
If you cannot remove the paper, contact your
local authorized Canon dealer.
• When removing a used toner cartridge, remove
the cartridge carefully to prevent the toner
from scattering and getting into your eyes or
mouth. If the toner gets into your eyes or
mouth, wash them immediately with cold water
and immediately consult a physician.
• Do not dismantle the toner cartridge, as doing
so may cause toner to fly out and enter your
eyes or mouth. If toner gets into your eyes or
mouth, wash them immediately with cold water
and immediately consult a physician.
• If toner escapes from the toner cartridge, make
sure not to ingest the toner or allow it to
directly touch your skin. If toner touches your
skin, wash it away with soap and water. If your
skin still feels irritated after washing it, or you
ingest toner, consult a doctor immediately.
Consumables
• Do not burn or throw used toner cartridges into
open flames, as this may cause the toner
remaining inside the cartridges to ignite,
resulting in burns or a fire.
• Do not store toner cartridges or copy paper in
places exposed to open flames, as this may
cause the toner or paper to ignite, resulting in
burns or a fire.
• If you accidentally spill or scatter toner,
carefully gather the toner particles together or
wipe them up with a soft, damp cloth in a way
that prevents inhalation.
Never use a vacuum cleaner that does not have
safeguards against dust explosions to clean up
spilled toner. Doing so may cause a malfunction
in the vacuum cleaner, or result in a dust
explosion due to static discharge.
• Keep toner and other consumables out of the
reach of small children. If these items are
ingested, consult a physician immediately.
• Do not dismantle the toner cartridge, as doing
so may cause toner to fly out and enter your
eyes or mouth. If toner gets into your eyes or
mouth, wash them immediately with cold water
and immediately consult a physician.
• If toner escapes from the toner cartridge, make
sure not to ingest the toner or allow it to
directly touch your skin. If toner touches your
skin, wash it away with soap and water. If your
skin still feels irritated after washing it, or you
ingest toner, consult a doctor immediately.
• When discarding used toner cartridges, put the
cartridges into a bag to prevent the toner
remaining inside the cartridges from
scattering, and dispose of them in a location
away from open flames.
Telephone Equipment
When using telephone equipment incorporated
into this machine, basic safety precautions
should always be followed to reduce the risk of
fire, electrical shock, or injury to persons,
including the following:
1. Do not use this machine where there is a
potential for contact with water or other
liquid.
2. Do not use the telephone equipment during
an electrical storm, as there may be a remote
risk of electrical shock from lightning.
3. Do not use the telephone equipment to
report a gas leak in the vicinity of the leak.
Other Warnings
For cardiac pacemaker users:
This product emits low level magnetic flux. If you
use a cardiac pacemaker and feel abnormalities,
please move away from the product and consult
your doctor.
Legal Notices 81
CANON imageRUNNER ADVANCE 500/400 SERIES LIMITED
WARRANTY
Canon U.S.A., Inc. or Canon Canada Inc. (as applicable, “Canon”) warrants the imageRUNNER ADVANCE 500/400
Series product and Canon brand options designed for use with the imageRUNNER ADVANCE product (collectively
the “Product”) to be free from defects in workmanship and materials under normal use and service for a period of
90 days after delivery to the original purchaser (“Purchaser”) or 100,000 prints or copies (or a combination of both),
whichever comes first. During such warranty period, Canon shall replace, without charge, any defective part with a
new or comparable rebuilt part. This warranty shall not extend to consumables such as paper, chemicals, and toner
as to which there shall be no warranty or replacement. Warranty replacement shall not extend the original warranty
period of the Product.
This limited warranty shall only apply if the Product is used in conjunction with compatible computers, peripheral
equipment and software. Canon shall have no responsibility for such items except for compatible Canon brand
peripheral equipment covered by a separate warranty (“Separate Warranty”). Repairs of such Canon brand
peripheral equipment shall be governed by the terms of the Separate Warranty. Non-Canon brand equipment that
may be distributed with the Product is sold “AS IS” and without warranty of any kind by Canon, including any
implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties are
disclaimed. The sole warranty, if any, with respect to such non-Canon brand items is given by the supplier or
producer thereof. For further information on software, see below.
This warranty shall be void and of no force and effect if the Product is damaged as a result of (a) abuse, neglect,
mishandling, alteration, electric current fluctuation or accident, (b) improper use, including failure to follow
operating or maintenance instructions or environmental conditions prescribed in Canon’s operator’s manual or
other documentation, (c) installation or repair by other than authorized service representatives qualified by Canon
who are acting in accordance with Canon’s service bulletins, (d) use of supplies or parts (other than those
distributed by Canon) which damage the Product or cause abnormally frequent service calls or service problems, or
(e) use of the Product with non-compatible computers, peripheral equipment or software, including the use of the
Product in any system configuration not recommended in any manual distributed with the Product. Nor does this
warranty extend to any Product on which the original identification marks or serial numbers have been defaced,
removed, or altered.
ANY SOFTWARE THAT IS DISTRIBUTED WITH THE PRODUCT AND HAS AN ASSOCIATED END USER AGREEMENT IS
LICENSED, WARRANTED AND PROVIDED ACCORDING TO THE TERMS OF THAT AGREEMENT, INCLUDING ANY
LIMITATIONS AND DISCLAIMERS THEREIN. SUCH SOFTWARE IS SOLD WITHOUT WARRANTY OF ANY KIND BY
CANON. PLEASE CONTACT CANON IMMEDIATELY IF YOU HAVE NOT RECEIVED A COPY OF THE SOFTWARE
SUPPLIER’S END USER AGREEMENT. CANON RECOMMENDS THAT DATA STORED ON THE PRODUCT’S HARD DISK
DRIVE BE DUPLICATED OR BACKED UP TO PREVENT ITS LOSS IN THE EVENT OF FAILURE OR OTHER MALFUNCTION
OF THE HARD DISK DRIVE.
THE ABOVE WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED,
INCLUDING ANY IMPLIED WARRANTIES AND CONDITIONS REGARDING MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, RELATING TO THE USE OR PERFORMANCE OF A PRODUCT OR ANY ASSOCIATED
COMPONENT, AND ALL SUCH OTHER WARRANTIES AND CONDITIONS ARE DISCLAIMED. NO OTHER EXPRESS
WARRANTY, CONDITION OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON, FIRM OR
CORPORATION WITH RESPECT TO THE PRODUCT SHALL BIND CANON ANY SUPPLIER OR ANY AUTHORIZED SERVICE
PROVIDER. NO WARRANTY IS GIVEN ON ANY USED PRODUCT.
NEITHER CANON OR ITS SUPPLIERS NOR ANY AUTHORIZED SERVICE PROVIDER SHALL BE LIABLE FOR PERSONAL
INJURY OR PROPERTY DAMAGE (UNLESS CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY
AUTHORIZED SERVICE PROVIDER), LOSS OF REVENUE OR PROFIT, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS,
EXPENDITURES FOR SUBSTITUTE EQUIPMENT OR SERVICES, LOSS OR CORRUPTION OF DATA, INCLUDING, WITHOUT
LIMITATION, DATA STORED ON THE PRODUCT’S HARD DISK DRIVE, STORAGE CHARGES OR OTHER SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE PRODUCT,
REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF CANON OR ITS SUPPLIERS OR
ANY AUTHORIZED SERVICE PROVIDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL
RECOVERY OF ANY KIND AGAINST CANON OR ITS SUPPLIERS OR ANY AUTHORIZED SERVICE PROVIDER BE GREATER
IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING
THE FOREGOING, THE PURCHASER ASSUMES ALL RISKS AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PERSONS
AND PROPERTY OF THE PURCHASER OR OTHERS ARISING OUT OF THE POSSESSION, USE, MISUSE, OR INABILITY TO
USE THE PRODUCT NOT CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY AUTHORIZED
SERVICE PROVIDER. THIS WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF
82 Legal Notices
THE PRODUCT AND STATES SUCH PURCHASER’S EXCLUSIVE REMEDY.
CONDITIONS OF WARRANTY
Defective parts must be returned to Canon or an Authorized Service Provider with all necessary documentation
and will become the property of Canon.
THIS WARRANTY APPLIES TO PRODUCTS SOLD AND USED IN THE U.S.A. AND CANADA ONLY.
TERMS OF imageWARE REMOTE SERVICE
Legal Notices 83
TERMS OF Content Delivery System
If the Content Delivery System (CDS) Service is enabled for your Canon Office Imaging Product (“Product”), Canon
USA, Canon Canada or their respective authorized independent Canon retail dealers (each a “Canon Seller”) can
arrange internet-based downloads for purposes of updating firmware, delivering purchased MEAP application
software and activation of optional Product features. Certain related data files also may be downloaded (e.g.
End-User License Agreements, conditions of export, Release Notes) to your Product. The internet communications
will occur between the Product and one or more servers managed by Canon Inc. (“Canon Server”). CDS Service will
not download the firmware, software or data files for purposes other than mentioned above.
You can read more about CDS Service in Canon published materials available from your dealer or on the web sites
of Canon USA [www.usa.canon.com] or Canon Canada [www.canon.ca.]. These materials include a Technology
White Paper for the CDS Service.
Your instruction to Canon USA, Canon Canada or your dealer to use CDS Service or your use of CDS Service for a
Product shall be considered
(i) a representation that you have an internal IP network and internet access available to Products connected to that
network on a generally continuous basis;
(ii) a representation that you have an internet connection and internal network bandwidth available for the Canon
Server to download files to each of the Products receiving the CDS Service. Downloaded files may vary in size;
some will be on the order of several hundred MB. The CDS Service Technology White Paper contains further details.
(iii) authorization by you for the Canon Seller to establish, and perform during the period of provision of Service,
HTTPS/HTTP communications using your internet and internal network bandwidth for transmissions to and from
the CDS Server;
(iv) authorization by you for the Product itself or a Canon serviceperson to download or update firmware and
purchased MEAP application software, data for internet-based activation of optional Product features and certain
related data files to Product from the CDS Server, and to transmit service data (e.g. serial number, information of
firmware) of Product to the CDS Server.
You acknowledge and agree that the Canon Seller and CDS Server may rely on internet addresses you assign to
Products and that using the internet has benefits but also certain risks; ACCORDINGLY, YOU AGREE THAT THE CDS
SERVICE IS PROVIDED WITHOUT WARRANTY OF ANY KIND, THAT ANY WARRANTIES ARE DISCLAIMED AND THAT NO
CANON SELLER OR CANON AFFILIATE IS RESPONSIBLE FOR ANY INJURY TO YOUR NETWORK OR TO DATA OR
DEVICES NOT SUPPLIED BY A CANON SELLER. You will be responsible for network security and any data back-up.
You will timely advise the Canon Seller of any security procedures the Canon Seller will need to use to provide CDS
Services as described herein.
To the extent downloads involve presenting end user license terms on your network or network-connected
Products (with a Canon Seller, Canon affiliate or a third party as licensor) seeking agreement to such terms, any
party that you allow to respond to presented license terms will be and is authorized by you to agree (or not agree)
to the terms; if license terms are not agreed, a license purchased will not be enabled and you may apply for refund
of any license fees paid.
You acknowledge and agree that the firmware provided by the CDS Service is governed by the Third Party Software
terms set forth in this manual.
84 Legal Notices
CANON INC.
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CANON U.S.A., INC.
One Canon Plaza, Lake Success, NY 11042, U.S.A.
CANON CANADA INC.
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CANON EUROPA N.V.
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(See http://www.canon-europe.com/ for details on your regional dealer)
CANON LATIN AMERICA, INC.
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CANON AUSTRALIA PTY. LTD
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