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CR550

Rolling Garage Door Opener

Installation and Operating Instructions

Owners Copy: Please keep these instructions for future reference

This manual contains IMPORTANT SAFETY information

DO NOT PROCEED WITH THE INSTALLATION BEFORE READING THOROUGHLY

START BY READING THESE IMPORTANT SAFETY INSTRUCTIONS

WARNING

• Failure to comply with the following instructions may result in serious personal injury or property damage.

• Read and follow all instructions carefully.

• The garage door opener is designed and tested to offer safe service provided it is installed and operated in strict accordance with the instructions in this manual.

These safety alert symbols mean WARNING : A possible risk to personal safety or property damage exists.

Keep garage door balanced. Do not let the garage door opener compensate for a binding or sticking garage door. Sticking, binding or unbalanced doors must be repaired before installing this opener.

Do not wear rings, watches or loose

clothing while installing or servicing a garage door opener.

Frequently examine the door installation, in particular cable, springs and mountings for signs of wear, damage or imbalance. Do not use if repair or adjustment is needed since springs and hardware are under extreme tension and a fault can cause serious personal injury.

The opener must not be used on a wicket door (door within a door).

The Protector System TM must be used for all installations where the closing force as measured on the bottom of the door is

over 400N (40kgf). Excessive force will interfere with the proper operation of the safety reverse system or damage the garage door.

After installation, ensure that the parts of the door do not extend over public footpaths or roads.

To avoid serious personal injury from entanglement, remove all ropes, chains and locks connected to the garage door before installing the door opener.

Install the wireless wall control (or any additional wall control) in a location where the garage door is visible, at a height of at least 1.5m and out of the reach of children. Do not allow children to operate

push button(s) or transmitter(s). Serious personal injury from a closing garage door may result from misuse of the opener.

Installation and wiring must be in compliance with your local building and electrical codes.

The safety reverse system test is very

important. Your garage door MUST reverse on contact with a 40mm obstacle placed on the floor. Failure to properly adjust the opener may result in serious personal injury from a closing garage door. Repeat the test once a month and make any necessary adjustments.

Permanently fasten the Warning Labels

in prominent places, adjacent to wall controls and manual release mechanisms as a reminder of safe operating procedures.

Activate opener only when the door is in full view, free of obstructions and the opener is properly adjusted. No one should enter or leave the garage while the door is in motion.

This opener should not be installed in a damp or wet space exposed to weather.

Do not allow children to play near the door, or door controls.

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

Disconnect electric power to the garage door opener before making repairs or removing covers.

KEEP THESE INSTRUCTIONS

NOTE: If your garage has no service entrance door, a 1702AML outside quick release must be installed.

This accessory allows manual operation of the garage door from outside in case of power failure.

CONTENTS PAGE

SAFETY INSTRUCTIONS . . . . . . . .1

CARTON INVENTORY . . . . . . . . . .2

TOOLS REQUIRED . . . . . . . . . . . .2

DOOR REQUIREMENTS . . . . . . . .2

PREPARE & TEST THE DOOR . .3-4

INSTALLATION . . . . . . . . . . . . . .5-6

CONNECT ELECTRIC POWER . . .7

ADJUSTMENT . . . . . . . . . . . . . . .7-8

INSTALL THE PROTECTOR

SYSTEM (IR BEAMS) . . . . . . . . . . .9

WIRELESS PROGRAMMING .10-11

SPECIAL FEATURES . . . . . . . . . .12

ACCESSORIES . . . . . . . . . . . . . . .12

TROUBLESHOOTING . . . . . . . . . .13

OPERATION OF YOUR OPENER 14

CARE OF YOUR OPENER . . . . . .14

MAINTENANCE OF YOUR OPENER 14

SPECIFICATIONS . . . . . . . . . . . . .14

WARRANTY . . . . . . . . . . . . . . . . .15

1

1

CARTON INVENTORY

1. Instruction manual (this document)

2. Warning and risk of entrapment labels

3. Hardware bag

4. Release handle, cord and risk of entrapment card

5. 3 Channel mini transmitter (2)

6. Wall or visor mounted transmitter

7. Stop collar

8. Clamp bracket and plate

9. Weight bar

10. Extension poles & brace (2)

2

TOOLS REQUIRED

1. Ladder

2. Adjustable wrench for U-bolts already installed on the door

3. 8mm socket, 10 mm socket and 13 mm extended socket and socket wrench

4. 300 mm socket extension (for minimum side-room installations)

5. Drill and 5.5 mm drill bit

6. Phillips-head screwdriver

7. Marker pen

8. Door stand or similar device to safely support door

(not shown)

1

4

7

5

2

3

6

8

10

9

3

DOOR REQUIREMENTS

The maximum allowable door height is 3.5m with a maximum curtain area of 13.5 m² (door height in metres multiplied by the width in metres). The door must be spring balanced.

The Protector System™ (IR Beams) must be installed if the force at the edge of the closing door exceeds 400N

(40kgf). Door axle diameter must not exceed 35mm.

Door area h x w = m 2 eg. 2.5 x 3 = 7.5m

2 fig A fig B

Independent clamping method

Direct clamping method

Ensure that there is at least 45mm from the edge of the curtain to the edge of the bracket. If the roller door drum is on the edge of the curtain or is a smaller diameter, additional clearance may be required.

If the drum is more than 60mm from the curtain edge or of a smaller diameter, extension poles may be required (see section 7).

Different drum and bracket types may result in the minimum side room clearance not being possible and extension poles being required. Ensure there is a power point near the opener.

2

4

TESTING THE DOOR

Complete the following test to ensure your door is well balanced, and not sticking or binding:

• Disable all locks and remove any ropes connected to the garage door.

• Lift the door to about halfway and then release it. The door should remain suspended entirely by its spring.

• Raise and lower the door to determine if there are any sticking or binding points (20 kgf is the absolute maximum allowable to raise or lower the door in any position).

• If your door does not hold in place or it binds or sticks, call a qualified door technician before installing the opener.

5

INSTALLING THE STOP COLLAR

• Install stop bracket collar on the opposite end to where the opener is to be installed.

• Fit the stop bracket hard against the boss of the door drum. Ensure the U-bolt holding the door axle to the door bracket is tightly secured.

Non opener side

SAFETY CHECK!

Is stop collar installed?

YES

Proceed to the next step

NO

Install the stop collar before proceeding

6

INSTALLING THE WEIGHT BAR (PROVIDED)

• Place the weight bar in the centre of the door.

• If the door curtain does not have a lifting handle you will need to drill two 5.5 mm holes through the two marked positions, then place the weight bar on the inside of the door.

• Use the 5 mm bolts, washers and nuts (provided) to fasten the weight bar in place.

NOTE: If the door has a lifting handle, remove the handle, nuts & bolts. Place weight bar over the handle holes, insert extended bolts through the weight bar & fasten handle back in place.

3

Opener side

7

PREPARING THE OPENER

Set opener position (left or right hand)

For left hand side installations the wire jumper should be removed.

For right hand side installations the wire jumper should be in place

(factory installed).

Extension pole

Attaching the extension poles (if required)

• Insert the extension poles into the gear.

• Align the extension pole holes with the gear holes.

• Using the screws provided, secure the extension poles.

• Align the holes of the reinforcing brace with the two holes as shown and fix in place using the screws provided.

Reinforcing Brace

Drive leg

Reinforcing brace must be used.

8

PINNING THE DOOR

Note: A ballooning door may delay the safety reversal response and can compromise garage door security.

• To remedy any ballooning place self tapping metal screws or rivets where the curtain leaves the roll. Secure these through the curtain into the drum wheel at each end of the roll.

• After determining the correct fastener location as shown, lift the door approximately half a turn from the closed position to allow access for drilling.

Free curtain Ballooning Add fasteners here

Door closed Door can be lifted Door secure

4

9

INSTALLATION STEPS

FOR RIGHT HAND INSTALLATIONS

• Ensure that the opener position jumper (wire connector) is

installed (refer Section 7).

• Place the opener in manual release mode (refer Section 11).

• Open the roller door fully. For safety, tie a rope around the door

(as shown).

• Mark the position of the door axle on the right hand door bracket.

Ensure that the U-bolt on the left hand (non opener) side of the door is secure .

• Carefully remove the U-bolt on the right hand side, checking that the spring tension inside the roller door is not being released.

• You will need assistance for the following steps. To safely support the door slide or lift the door axle clear of the door bracket, supporting the door weight with a door stand or similar device. Then slip the door opener over the door axle.

NOTE: The forks should engage either side of the support spoke.

Rope

SAFETY CHECK!

Are all brackets and door fastenings tightly secured?

YES: proceed to the next step

• Direct clamping method (refer fig 1): Place the opener and door axle onto the door bracket in the position that the door axle was originally. Clamp the opener to the door axle through the door bracket with the bracket plate, 8mm bolts and nuts (supplied).

Tighten sufficiently to fasten the opener firmly to the axle i.e.

25Nm-28Nm.

• Remove any ropes used.

NO: tighten any loose fastenings before proceeding

• Independent clamping method: If the side room exceeds

95mm, clamp independently to the door axle as illustrated in section 3 (fig A) using 2 separate clamps.

FOR LEFT HAND INSTALLATIONS

• Ensure that the opener position jumper (wire connector) is

removed (refer Section 7).

• Place the opener in manual release mode (refer Section 11).

• Open the roller door fully. For safety, tie a rope around the door

(as shown).

• Mark the position of the door axle on the left hand door bracket.

Ensure that the U-bolt on the right hand side (non opener) of the door is secure.

• Carefully remove the U-bolt on the left hand side, checking that the spring tension inside the roller door is not being released.

• You will need assistance for the following steps. To safely support the door slide or lift the door axle clear of the door bracket supporting the door weight with a door stand or similar device. Then slip the opener over the door axle (as shown).

NOTE: The forks should engage either side of the support spoke.

• Direct clamping method (refer fig 2): Place the opener and door axle onto the door bracket in the position that the door axle was originally. Clamp the opener to the door axle through the door bracket with the bracket plate, 8mm bolts and nuts

(supplied). Tighten sufficiently to fasten the opener firmly to the axle i.e. 25Nm-28Nm.

• Remove any ropes used.

• Independent clamping method: If the side room exceeds

95mm, clamp independently to the door axle as illustrated in section 3 (fig A) using 2 separate clamps.

5 fig 2 fig 1

10

ATTACH THE RELEASE HANDLE AND CORD

• Thread one end of the rope through the hole in the top of the red handle so “NOTICE” reads right side up as shown.

• Secure with an overhand knot at least 25 mm from the end of the rope to prevent slipping.

• Thread the other end of the rope through the loop of the manual release cable.

• Adjust the rope length so the handle is no higher than

1.8 m above the floor. Secure with an overhand knot. If the door is greater than 2.5 m in height the release cord extension kit accessory is required.

Release cord

Rope

Manual release

Warning label

NOTE: Final adjustment of the handle height should be completed after the opener is installed. If it is necessary to cut the rope, heat seal the cut end to prevent unravelling.

Release handle

11

OPERATING THE MANUAL RELEASE

Disable all locks and remove any ropes connected to the garage door. Take care when operating the manual release as an open door may fall rapidly due to weak or broken springs, or being out of balance.

To disengage the opener

Pull the release cord down once until you hear a clicking sound. The door is now in manual mode and may be opened or closed.

To re-engage the opener

To re-engage the opener, pull the release cord down until you hear a clicking sound, the motor is now ready for operation.

release cord

Overhand knot

6

12

SETTING THE LIMITS

Travel limits regulate the points at which the door will stop when moving UP or DOWN. During the set up procedure, the motor will run and operate the door.

The opener must be fully installed on the door and all installation steps completed before proceeding.

The opener will operate during this procedure. Make sure the door is clear of obstruction. Ensure your hands are away from any moving parts before activating the door.

PREPARATION:

• Position the door about half way and engage the opener (section 11).

• Remove the lens cover from the opener (fig 1).

• Connect the opener to a 240 VAC power point and turn on.

SETTING THE TOP LIMIT:

• Press and hold the black limit button until the orange indicator LED starts flashing slowly, and then release. The courtesy LEDs will go to low illumination.

• Press and hold the black limit button, until the door reaches the desired open position. If set too high, adjust down using the purple learn button (make sure there is enough room for your vehicle to pass under).

SETTING THE BOTTOM LIMIT:

• Press and release the green start button, this sets the UP limit and begins closing the door, once the opener starts to move down, IMMEDIATELY press and hold the purple learn button until the door reaches the desired closed position, then release button. For fine adjustment press and release the

purple learn button to inch down.

SAVE AND TEST:

• Press and release the green start button, this sets the DOWN position and begins opening the door to the fully open position.

• Close and open the door 3 or 4 times using the

green start button to confirm the limit settings.

Courtesy LEDs should now be fully illuminated.

Repeat the above procedure if necessary.

NOTE:The force must now be set in order to complete your installation (refer section 13).

7 www.chamberlainanz.com

CR550 fig 1

Ensure motor is engaged

(refer section 11)

Press and hold black button

Flashing orange LED courtesy LED dim

Use the black button to adjust up

(use purple down to adjust if required)

Press start button located on the bottom of motor, then immediately press the purple button.

Press and hold the purple button until the door is closed.

Use the black button to adjust up if required.

Press the green start button to open the door and save the limits.

Press the green start button to close the door and complete test.

Orange LED will go out and courtesy

LEDs will light up brightly.

13

SETTING THE FORCE

The force, as measured on the closing edge of the door, should not exceed 400 N (40 kg). If the closing force is measured to more than 400 N, The Protector System TM

(IR Beams) must be installed (refer section 16).

The force setting regulates the amount of power required to open and close the door.

• Door should be closed before proceeding.

• Press the purple button twice to enter the opener into force adjustment mode. The indicator LED will flash quickly.

• Press the green start button on the bottom of the opener. The door will travel to the up limit. Press the

green start button again, the door will travel to the down limit. The indicator LED will stop flashing when the force has been learned.

• The door must travel through a complete cycle, up and down, in order for the force to be set properly. If the opener cannot open and close your door fully, examine your door to ensure that it is balanced properly and is not sticking or binding (refer section 4).

Press the purple learn button twice

FAST flashing orange LED

Press the green start button to open the door.

Press the green start button to close the door.

14

TESTING THE SAFETY REVERSE SYSTEM

The safety reverse system test is important. The garage door must reverse on contact with a 40mm obstacle laid flat on the floor. Failure to properly adjust the opener may result in serious personal injury from a closing garage door.

Operate the door in the down direction. The door must reverse upon contact with the obstacle. If the door stops on the obstacle, remove obstacle and repeat limit and force setting (sections 12 &

13). Repeat testing procedure of the safety reverse system.

40mm test obstacle

This test should be repeated monthly to ensure the safe operation of your opener.

15

FIXING WARNING LABELS

Once you have completed your installation and successfully carried out the safety reverse system test (outlined above), install the warning labels provided with your opener as shown.

The risk of entrapment label must be installed adjacent to the release handle at a height of less than

1.8 m from the floor.

The WARNING label must be installed in a prominent place near any fixed control.

Any fixed wall control or wireless door control must be mounted at a height of no less than 1.5 m out of the reach of children.

Ensure the instruction card concerning the manual release of the door is attached to the rope as detailed in section 10.

Read the safety instructions (page 1) for further details concerning safety.

STANDARD INSTALLATION COMPLETE

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16

INSTALL THE PROTECTOR SYSTEM™ (IR BEAMS)

SAFETY FIRST!

Whilst Chamberlain have engineered safety features into your garage door opener, we urge you to consider fitting

IR Beams to your new garage door opener. In many countries these devices are compulsory to assist in preventing serious injury or property damage. For your own peace of mind and the safety of others please install this inexpensive safety device.

NOTE: This accessory must be used for all installations where the closing force as measured on the bottom of the door is over 400 N (40 kgf).

After the opener has been installed and adjusted, the

Protector System™ (IR Beams) accessory can be installed. Instructions are included with this accessory.

The Protector System™ (IR Beams) provides an additional measure of safety against a small child

or animal being trapped under a garage door. It uses an infra-red beam, which when broken by an obstruction, causes a closing door to open and prevents an open door from closing and is strongly recommended for homeowners with young children.

Installing and adjusting:

• Close the garage door.

• Turn the opener off.

• Install the Protector System TM (IR Beams) using the brackets, wires and instructions provided with the product.

• Twist the two white (only) wires together and terminate them into the white “safety beam” terminal.

Twist the two white/black wires together and terminate them into the grey “safety beam” terminal.

• Ensure the trim pot on the opener is set to 0s.

• Turn the opener on.

• Allow 5 minutes for the beams to self-learn to the unit, (do not walk through the beam during this time).

• Adjust the trim pot to the desired closing time.

NOTE: The opener will automatically detect the

Protector System TM (IR Beams) when it is installed and operating for 5 minutes (during this time the beams must remain unobstructed). The opener will not close unless the beams are aligned.

Red LED

MUST BE ON

IR Beam

white wires twisted together white

IR Beams must be installed to detect a 100mm high obstacle at any point along the floor.

white/black wires twisted together grey

IR Beam

Red LED

MUST BE ON

Remove cover: Push cover plate up, then lever out from the button.

Door may operate unexpectedly, therefore do not allow anything to stay in the path of the door.

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17

WIRELESS PROGRAMMING (OPTIONAL ACCESSORIES)

NOTE: Your transmitter(s) have already been programmed into your opener.

Activate the opener only when door is in full view, free of obstruction and properly adjusted. No one should enter or leave garage whilst door is in motion. Do not allow children to operate push button(s) or transmitter(s). Do not allow children to play near the door.

Fix any wall control at a height of at least 1.5m and within sight of the door but away from any moving parts.

ADDING transmitters using the learn button

• Press and hold down the transmitter button you wish to program to the opener.

• The orange LED will flash continuously to indicate it is receiving signal from the transmitter.

• Press and release the learn button on the opener.

• The courtesy LED will flash once.

• Ensure the door is clear of obstruction, then test the transmitter.

DELETING ALL transmitter codes

NOTE: This deletes all learned transmitters.

• Press and hold the learn button until the orange indicator light goes out (approximately 9 sec).

10

18

KEYLESS DEVICE PROGRAMMING

(OPTIONAL ACCESSORIES )

Activate the opener only when the door is in full view, free of obstruction and properly adjusted. No one should enter or leave garage whilst the door is in motion. Do not allow children to operate push button(s) or transmitter(s). Do not allow children to play near the door.

Wireless Keypad 8747AML

Using the (purple) learn button:

1. Press and release the (purple) learn button (1) on the opener (the orange LED will light).

2. Within 30 seconds, enter a four digit personal identification number (PIN) of your choice on the keypad (2), then press and hold the ENTER button.

3. Release the button when the opener courtesy LEDs flash once (3) (the code is learned).

Alternate programming method using the multifunction control panel (optional accessory):

NOTE: This method requires two people if the keyless entry is already mounted outside the garage.

1. Enter a four digit personal identification number (PIN) of your choice on the keypad (then press and hold

ENTER).

2. While holding the ENTER button, press and hold the

LIGHT button on the multi-function control panel.

3. Continue holding the ENTER and LIGHT buttons while you press the push bar on the multi-function control panel (all three buttons are held).

4. Release buttons when the opener courtesy LEDs flash once.

Learn button programming

1

Limits

Press the purple

(learn) button, orange

LED will light

2

Enter 4 digit PIN at keypad (within 30s)

3

Programming via multi-function control panel

1

Enter 4 digit PIN at keypad (within 30s)

2

3

4

Learn Limits

LOCK

LIGHT

LOCK

LIGHT

Learn Limits

Orange LED will turn off and courtesy LEDs will flash once

Press and hold down

LIGHT button on the motion detecting control panel

With the LIGHT button pressed, press and hold the PUSH BAR on the motion detecting control panel

Release the button when the courtesy LEDs flash once

11

19

SPECIAL FEATURES

1.Multifunction control panel

Connect white/red wire to the red “wired wall control” quick connect terminal and the white wire to the white “wired wall control” quick connect terminal.

2.The Protector System™ (IR Beams)

Connect both white wires to the white “safety beam” quick connect terminal and both white/black wires to the grey “safety beam” quick connect terminal.

1

LOCK

LIGHT

2

20

ACCESSORIES

1 2 3

LOCK

LIGHT

4

5 6

1. Model 84330AML 1 channel transmitter

2. Model 84335AML 3 channel mini transmitter

3. Model 8747AML Keyless entry system

4. Model 845AML Multi-function control panel

7

5. Model 760AML Outdoor keyswitch

6. Model 1702AML Keyed outdoor emergency release

7. Model 770AML The Protector System TM (IR Beams)

Transmitter wall mount bracket

• Attach bracket to wall using the two flat head screws provided.

• Slide the transmitter onto bracket.

• Fix the warning against entrapment label near the wall control

(refer section 15).

NOTE: Do not over tighten screws, allow enough clearance to slide transmitter down onto the bracket.

12

TROUBLESHOOTING

1.The opener doesn't operate from either the

GREEN start button or the transmitters:

• Does the opener have electric power? Plug a lamp into the outlet. If it doesn't light, check the fuse box.

• Have you disabled all door locks? Review installation instruction warnings on page 1.

• Is there a build-up of ice or snow under the door? The door may be frozen to the ground. Remove any restriction.

• The garage door spring may be broken. Have it replaced.

2. Opener operates from the transmitter, but not from the wired wall control (optional accessory):

• Is the wall control lit? If not, reverse the two wires. If the opener runs, check for a faulty wire connection at the wall control, a short under the staples, or a broken wire.

• Are the wiring connections correct? Refer to wired wall control instructions.

3. The door operates from the GREEN start button or wired wall control, but not from the wireless wall control or transmitter:

• If the wired wall control is installed and it is flashing, ensure the lock feature is off.

• Program the opener to match the transmitter code

(refer section 17). Repeat with all transmitters.

4. The transmitter has short range:

• Change the location of the transmitter in your car.

• Check to be sure the antenna on the bottom of the opener extends fully downward.

• Some installations may have shorter range due to a metal door, foil backed insulation, or metal garage siding.

5. The garage door opens and closes by itself:

• Be sure that all transmitter push buttons are off.

• If the wired wall control (optional accessory) is installed, remove the bell wire from the wired wall control terminals and operate from the GREEN start button or transmitter. If this solves the problem, the wired wall control is faulty (replace), or there is an intermittent short on the wire between the wired wall control and the opener.

• Clear memory and re-program all wireless wall controls and transmitters.

6. The door reverses and stops before opening completely:

• Is something obstructing the door? Is it out of balance, or are the springs broken? Remove the obstruction or repair the door.

• Repeat the limit and force setting in section 12 & 13,

Repeat safety reverse test after adjustments (refer section 14).

7. The door reverses for no apparent reason and opener lights blink for 5 seconds after reversing:

• Check the Protector System TM (IR Beams), if installed. Correct alignment if the red light on the beam is solid.

8. The door opens but won't close or reverses while closing:

• Is something obstructing the door? Pull the manual release handle. Operate the door manually. If it is unbalanced or binding, call a trained door systems technician.

• Clear any ice or snow from the garage floor area where the door closes.

• Repeat the limit and force setting in section 12 & 13.

Repeat safety reverse test after adjustments (refer section 14).

• If The Protector System TM (IR Beams) is installed check the beams, both red LEDs should be on.

9. The opener strains to operate door:

• The door may be out of balance or the springs may be broken. Close the door and use the manual release to disconnect the door. Open and close the door manually.

A properly balanced door will stay in any point of travel while being supported entirely by its springs. If it does not, disconnect the opener and call a trained door systems technician.

10. The opener motor hums briefly, then won't work:

• Check that the door is not in manual release mode, refer section 11.

• The garage door springs may be broken. See point 9.

• If the problem occurs on the first operation of the opener, the door may be locked. Disable any door locks.

11. The opener won't operate due to power failure:

• Use the manual release handle to disconnect the door.

The door can be opened and closed manually. When power is restored, re-engage the opener, refer section

11.

12. Setting the limits manually: a.Check that the opener position jumper is correct, refer

Section 7.

b.Press and hold the BLACK button until the orange indicator light starts flashing slowly then release.

c.Press the BLACK button to move the door UP or the

PURPLE button to move the door DOWN until the door reaches the desired UP limit. Ensuring there is enough clearance for your vehicle.

d.Press the GREEN start button. This sets the UP limit and begins closing the door. Immediately press either the PURPLE or the BLACK button. The door will stop.

Adjust the desired DOWN limit using the BLACK and the PURPLE buttons. Check to be sure the door is fully closed without applying excessive pressure to the door curtain. Press the GREEN start button. This sets the

DOWN limit and begins opening the door.

NOTE: If neither the BLACK or the PURPLE button is pressed, the door will reverse off the floor and the

DOWN travel limit will be set automatically.

e.Open and close the door with the GREEN start button, transmitter or wall control 2 or 3 times.

• If the door does not stop in the desired UP limit or reverses before the door stops at the DOWN limit, proceed to setting the force, section 13.

• If the door still does not stop at the desired limits, is something obstructing the door? Disengage the opener.

Open and close the door manually. If it is unbalanced or binding, call a trained door systems technician.

• If the door stops at both the desired UP and DOWN limits, proceed to setting the force.

13

OPERATION OF YOUR OPENER

Your opener can be activated by any of the following devices:

• The GREEN start button

Hold the button down until door starts to move.

• The wall control, outside keyswitch or keyless

entry system (if you have installed any of these accessories).

• The transmitter or wireless wall control (84330AML)

Hold the push button down until the door starts to move.

When the opener is activated by transmitter, green start button or wall control:

• If open, the door will close. If closed, the door will open.

• If closing, the door will stop.

• If opening, the door will stop (allowing space for entry and exit of pets and for fresh air).

• If the door has been stopped in a partially open or closed position, it will reverse direction.

• If an obstruction is encountered while closing, the door will reverse.

• If an obstruction is encountered while opening, the door will reverse and stop.

• The optional Protector System™ (IR Beams) uses an invisible beam which, when broken by an obstruction, causes a closing door to open and prevents an open door from closing. It is STRONGLY RECOMMENDED for homeowners with young children.

CARE OF YOUR OPENER

When properly installed, your opener will operate with minimal maintenance. The opener does not require additional lubrication.

Limit and force settings: These settings must be checked and properly set when the opener is installed. Weather conditions may cause some minor changes in the door operation, requiring some re-adjustments, particularly during the first year of operation. Refer to limit and force setting in sections 12 & 13.

Follow the instructions carefully and repeat the safety reverse test after any adjustment.

Transmitter: Additional transmitters can be purchased at any time. Refer to accessories. Any new transmitters must be programmed into the opener.

Transmitter battery: If transmission range decreases, replace the battery .

MAINTENANCE OF YOUR OPENER

Once a Month:

• Repeat safety reverse test.

Make any necessary adjustments (refer section 12 & 13).

• Manually operate door. If it is unbalanced or binding, call for professional garage door service.

• Check to be sure door opens and closes fully.

Set limits and/or force if necessary.

Allow a 15 minute cooling period after 4 minutes of continuous operation of the opener.

Opening the door manually:

Door should be fully closed if possible. Weak or broken springs could allow an open door to fall rapidly. Property damage or serious personal injury could result.

The door can be opened manually by pulling the release cord down firmly.

To re-engage door, pull the release cord down firmly (refer section 11).

The opener light will turn on:

SPECIFICATIONS

Input Voltage: 230-240~, 50Hz, 85W

Rated Load:

Max.Pull Force:

Max. Door Mass

Standby Power:

Drive:

Max. Drum Rotations:

Memory Registers:

Operating Frequency:

15Nm

450N @ O 300mm

60kg (spring balanced)

3 watts (nominal)

DC gearmotor permanent lubrication

4.5

64

433.92MHz

• when opener is initially plugged in;

• when the power is briefly interrupted;

• when the opener is activated.

(the light turns off automatically after 2-1/2 minutes).

SPECIAL NOTE: Chamberlain strongly recommends that the Protector System TM garage door openers.

(IR Beams) be installed on all

14

CHAMBERLAIN LIMITED WARRANTY

Chamberlain CR550

Rolling Garage Door Opener

Chamberlain Australia Pty Limited / Chamberlain New Zealand Limited

(Chamberlain), the manufacturer of Chamberlain® automatic garage door openers is committed to manufacturing and supplying high quality goods. As part of this commitment, we seek to provide reliable service and support for our goods and are pleased to provide you, the original purchaser, with this Chamberlain Limited Warranty.

We also provide the following statement as required by the Australian

Consumer Law: In Australia, in addition to your rights under this

Chamberlain Limited Warranty, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage.

You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Chamberlain’s warranty

Chamberlain warrants to the original purchaser of the:

Chamberlain® CR550 Roller Door Opener (Unit) that it is free from defects in materials and workmanship for a period of 24 months or

5,000 cycles whichever comes first, from the date of purchase when installed in a residential premise with a residential specified garage door that is designed for the sole purpose of domestic domicile.

A maximum of 10 cycles (opening & closing of the garage door) is determined to be at the maximum end of residential use on a daily basis. Remote controlled transmitters and accessories included with these units have a 12 month warranty from date of installation.

These transmitters and accessories are not covered for damage caused by neglect. Batteries and globes are not covered under this warranty period.

It is also a condition of this warranty that the garage door is operable by hand and opens and closes with no more than a maximum of

20kgs of lifting weight. Chamberlain recommends that the garage door is serviced by a garage door technician every 12 months. This garage door service fee will be at the consumer’s expense.

NB: The Australian Garage Door Association directs attention to consumers to maintain your garage door in good running order it is important your door is serviced by a professional garage door technician every 12 months or earlier as conditions may require.

During the applicable Chamberlain Limited Warranty period, if you are concerned that the Unit may be defective,

• remove and return the unit, freight paid to our service centre, address below or call our Customer Service Centre on the toll free number below and a Chamberlain technician will diagnose the problem and advise on the next action steps to take. Once the problem has been diagnosed subject to your rights under the

Australian Consumer Law with respect to major failures,

Chamberlain or its Dealer will provide you with: repairs to the opener, Chamberlain will furnish replacement parts free of charge if non electrical or through the Professional Dealer if deemed to be of a technical nature. A service fee for on- site service may apply if the fault is not covered under this warranty policy.

or

• a replacement unit.

Repairs and replacement parts provided under this Chamberlain

Limited Warranty is provided free of charge and is warranted for the remaining portion of the original warranty period.

This Chamberlain Limited Warranty provides benefits which are in addition to your other rights and remedies as a consumer.

Exclusions

If our service centre determines that a warranty claim has been made in respect of a failure or defect arising under or out of any exclusion detailed below such that the claim is not covered under this

114B4542B

Chamberlain Limited Warranty, we may, subject to your other rights and remedies as a consumer, charge you a fee to repair, replace and/or return the Unit to you.

Exclusions

This Chamberlain Limited Warranty does not cover any failure of, or defect in, the Unit due to:

1 non-compliance with the instructions regarding installation, operation, maintenance and testing of the Unit or of any product with which the Unit is used;

2 any attempt by a person other than a Professional Garage Door

Dealer to repair or dismantle the Unit ;

3 tampering, neglect, abuse, wear and tear, accident, electrical storm, excessive use or conditions other than normal domestic use;

4 problems with, or relating to, the garage door or garage door hardware, including but not limited to the door springs, door rollers, door alignment or hinges; or

5 problems caused by electrical faults or replacement of batteries or light bulbs.

6 water or moisture ingress that causes corrosion or electrical malfunction.

7 corrosion caused by sea air if located near a waterway, beach etc.

8 fitment to a commercial door or in a commercial operating application.

NB: A General Purpose Outlet (GPO) ie: power point must be supplied by the consumer as this electrical fitting does not form a part of the unit

(opener).

If this Chamberlain Limited Warranty does not apply, you may have rights available to you under the Australian Consumer Law.

Accessories Warranty:

Accessories supplied with the unit are warranted for 12 months from the date of installation.

Liability – Australia only

Except as set out in the Australian Consumer Law (being Schedule 2 of the Competition and Consumer Act 2010) (as amended, consolidated or replaced):

1 all other guarantees, warranties and representations in relation to the Unit or its supply are excluded to the extent that

Chamberlain can lawfully exclude them; and

2 under no circumstances will Chamberlain be liable for consequential, incidental or special damages arising in connection with the use, or inability to use, the Unit, other than those which were reasonably foreseeable as liable to result from the failure.

Liability – New Zealand only

Except as set out in the Fair Trading Act 1986 and the Consumer

Guarantees Act 1993 (as amended, consolidated or replaced):

1 all other guarantees, warranties and representations in relation to the Unit or its supply are excluded to the extent that

Chamberlain can lawfully exclude them; and

2 under no circumstances will Chamberlain be liable for consequential, incidental or special damages arising in connection with the use, or inability to use, the Unit, other than those which were reasonably foreseeable as liable to result from the failure.

Note: We request that you retain your sales docket or invoice as proof-of-purchase and attach it to this manual to enable you to establish the date of purchase in the unlikely event of a warranty service being required. Chamberlain reserves the right to change the design and specifications of the Unit without prior notification.

Some features or accessories of the Unit may not be available in certain markets or areas. Please check with your distributor.

Chamberlain service centre contact details

Australia

Phone toll free 1800 638 234

Fax toll free 1800 888 121

75 Epping Road, North Ryde NSW

New Zealand

Auckland phone 09 477 2823

Phone toll free 0800 653 667

Fax toll free 0800 653 663

15

Email: [email protected]

Website www.chamberlainanz.com

TM Trademark of The Chamberlain Group, Inc.

® Registered Trademark of The Chamberlain Group, Inc.

© 2012 The Chamberlain Group, Inc