Cisco Systems SPA2102 User guide

Phone Adapter with Router

User Guide

Voice

Model No.

SPA2102

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 600030


Phone Adapter with Router

Copyright and Trademarks

Specifications are subject to change without notice. Linksys is a registered trademark or trademark of Cisco Systems,

Inc. and/or its affiliates in the U.S. and certain other countries. Copyright © 2006 Cisco Systems, Inc. All rights reserved. Other brands and product names are trademarks or registered trademarks of their respective holders.

WARNING:

This product contains chemicals, including lead, known to the State of California to cause cancer, and birth defects or other reproductive harm.

Wash hands after handling.

How to Use this Guide

Your guide to the Phone Adapter with Router has been designed to make understanding networking with the

Phone Adapter easier than ever. Look for the following items when reading this guide:

This exclamation point means there is a caution or warning and is something that could damage your property or the Phone Adapter.

This question mark provides you with a reminder about something you might need to do while using the Phone Adapter.

This checkmark means there is a note of interest and is something you should pay special attention to while using the Phone Adapter.

In addition to these symbols, there are definitions for technical terms that are presented like this:

word:

definition.

Also, each figure (diagram, screenshot, or other image) is provided with a figure number and description, like this:

Figure 0-1: Sample Figure Description

Figure numbers and descriptions can also be found in the “List of Figures” section.

SPA2102-UG-60613A DF





Table of Contents

Chapter 1: Introduction

Welcome

What’s in this Guide?

Chapter 2: Networking Basics

An Introduction to Local Area Networks

The Use of IP Addresses

Chapter 3: Getting to Know the Phone Adapter

The Back Panel

The Front Panel

Chapter 4: Getting Started

Before You Begin

Connecting the Phone Adapter

Configuring the Phone Adapter

Placing the Phone Adapter

Chapter 5: Using the Interactive Voice Response Menu

Overview

Accessing the Interactive Voice Response Menu

Using the Interactive Voice Response Menu

Entering a Password

Configuring the Settings for Your Internet Phone Service

Chapter 6: Using the Web-based Utility

Overview

How to Access the Web-based Utility

The Router Tab

The Voice Tab

11

13

9

9

15

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8

9

5

5

7

1

1

2

5

15

15

16

21

22

23

23

24

25

34



Appendix A: Troubleshooting

Common Problems and Solutions

Frequently Asked Questions

Appendix B: Finding the MAC Address and IP Address for Your Ethernet Adapter

Windows 98 or Me Instructions

Windows 2000 or XP Instructions

For the Phone Adapter’s Web-based Utility

Appendix C: Windows Help

Appendix D: Glossary

Appendix E: Specifications

Appendix F: Warranty Information

Appendix G: Regulatory Information

Appendix H: Contact Information

Internet Telephony Service Provider (ITSP)

Linksys

61

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69

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77

85

85

85



List of Figures

Figure 3-1: Back Panel

Figure 3-2: Front Panel

Figure 4-1: Connect a Telephone

Figure 4-2: Connect a PC

Figure 4-3: Connect to the Modem

Figure 4-4: Connect Power

Figure 4-5: Login Screen

Figure 4-6: Router - WAN Setup Screen

Figure 4-7: MAC Clone Settings

Figure 4-8: Static IP Settings

Figure 4-9: PPPoE Settings

Figure 4-10: Measurement between

Wall-Mount Slots

Figure 6-1: Login Screen

Figure 6-2: Router - Status Screen

Figure 6-3: Router - WAN Setup Screen

Figure 6-4: Static IP Settings

Figure 6-5: PPPoE Settings

Figure 6-6: Router - LAN Setup Screen

Figure 6-7: Router - Application Screen

Figure 6-8: Voice - Info Screen

Figure 6-9: Line 1 Status

Figure 6-10: Voice - System Screen

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27

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25

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35

38

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10

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11

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10

7

8

11

12

12



Figure 6-11: Voice - User 1 Screen

Figure 6-12: Speed Dial and Supplementary Service Settings

Figure 6-13: Distinctive Ring and Ring Settings

Figure B-1: IP Configuration Screen

Figure B-2: MAC/Adapter Address

Figure B-3: MAC/Physical Address

Figure B-4: MAC Address Cloning

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Chapter 1: Introduction

Welcome

Thank you for choosing the Phone Adapter with Router. This Phone Adapter will allow your computers to share a high-speed Internet connection as well as resources, including files and printers. And after you have set up your

Internet phone service, also known as Voice over Internet Protocol (VoIP), you will be able to make phone or fax calls using the Internet.

How does the Phone Adapter do all of this? By connecting your computers and peripherals, including phones or fax machines, to the Phone Adapter and connecting the Phone Adapter to your cable or DSL modem, then the

Phone Adapter can direct and control communications for your network. Each of the Phone Adapter’s two telephone jacks can operate independently, with separate phone service and phone numbers, so you can have up to two Internet phone lines per Adapter.

But what does all of this mean?

Networks are useful tools for sharing Internet access and computer resources. Multiple computers can share

Internet access, so you don’t need more than one high-speed Internet connection. With Internet phone service, your Internet access can now be shared by your phones or fax machines as well. You will be able to make phone calls using the account you set up with your Internet Telephony Service Provider (ITSP), even while you’re surfing the Internet. Plus, you can access one printer from different computers and access data located on another computer’s hard drive. Networks are even used for playing multiplayer video games. So, networks not only are useful in homes and offices, but also can be fun.

network

: a series of computers or devices connected for the purpose of data sharing, storage, and/or transmission between users.

lan

(local area network): the computers and networking products that make up the network in your home or office.

PCs on a wired network create a LAN, or Local Area Network. They are connected with Ethernet cables, which is why the network is called “wired”.

ethernet

: an IEEE standard network protocol that specifies how data is placed on and retrieved from a common transmission medium.

1

Chapter 1: Introduction

Welcome



To create your network, install and set up the Phone Adapter. To guide you through the process, use the instructions in the Quick Installation or this User Guide to help you. These instructions should be all you need to get the most out of the Phone Adapter with Router.

What’s in this Guide?

This guide covers the basic steps for setting up a network with the Phone Adapter. After going through “Chapter

3: Getting to Know the Phone Adapter,” most users will only need to use the following chapters:

• Chapter 4: Getting Started

This chapter instructs you on how to connect and set up the Phone Adapter.

• Chapter 6: Using the Web-based Utility

This chapter explains how to configure the Phone Adapter using your web browser and the Phone Adapter’s

Web-based Utility. You will configure the Phone Adapter using the settings provided by your ISP.

When you’re finished with the basic steps, then you are ready to connect to the Internet.

You also have other chapters available for reference:

• Chapter 1: Introduction

This chapter describes the Phone Adapter’s applications and this User Guide.

• Chapter 2: Networking Basics

This chapter briefly explains how a network functions.

• Chapter 5: Using the Interactive Voice Response Menu

This chapter explains how to configure the Phone Adapter’s network settings when you use its Interactive

Voice Response Menu.

2





• Appendix A: Troubleshooting

This appendix describes some possible problems and solutions, as well as frequently asked questions, regarding installation and use of the Phone Adapter.

• Appendix B: Finding the MAC Address and IP Address for Your Ethernet Adapter

This appendix instructs you on how to find the MAC address or Ethernet address of your PC’s Ethernet network adapter.

• Appendix C: Windows Help

This appendix describes how you can use Windows Help for instructions about networking, such as installing the TCP/IP protocol.

• Appendix D: Glossary

This appendix gives a brief glossary of terms frequently used in networking.

• Appendix E: Specifications

This appendix provides the technical specifications for the Phone Adapter.

• Appendix F: Warranty Information

This appendix supplies the warranty information for the Phone Adapter.

• Appendix G: Regulatory Information

This appendix supplies the regulatory information regarding the Phone Adapter.

• Appendix H: Contact Information

This appendix provides contact information for a variety of Linksys resources, including Technical Support.




3


4





Chapter 2: Networking Basics

An Introduction to Local Area Networks

Simply put, a router is a network device that connects two networks together.

The Phone Adapter connects your local area network (LAN), or the group of PCs in your home or office, to the

Internet. The Phone Adapter processes and regulates the data that travels between these two networks.

The Phone Adapter’s Network Address Translation (NAT) technology protects your network of PCs so users on the

Internet cannot “see” your PCs. This is how your LAN remains private. The Phone Adapter protects your network by inspecting the first packet coming in through the Internet port before delivery to the final destination on one of the Ethernet ports. The Phone Adapter inspects Internet port services like the web server, ftp server, or other

Internet applications, and, if allowed, it will forward the packet to the appropriate PC on the LAN side.

nat

(network address translation): NAT technology translates IP addresses of a local area network to a different IP address for the Internet.

The Use of IP Addresses

IP stands for Internet Protocol. Every device in an IP-based network, including PCs, print servers, and routers, requires an IP address to identify its location, or address, on the network. This applies to both the Internet and

LAN connections.

There are two ways of assigning IP addresses to your network devices.

ip

(internet protocol): a protocol used to send data over a network.

ip address

: the address used to identify a computer or device on a network.

A static IP address is a fixed IP address that you assign manually to a PC or other device on the network. Since a static IP address remains valid until you disable it, static IP addressing ensures that the device assigned it will always have that same IP address until you change it. Static IP addresses are commonly used with network devices such as server PCs or print servers.

static ip address

: a fixed address assigned to a computer or device that is connected to a network.

Chapter 2: Networking Basics

An Introduction to Local Area Networks

5



If you use the Phone Adapter to share your cable or DSL Internet connection, contact your ISP to find out if they have assigned a static IP address to your account. If so, you will need that static IP address when configuring the

Phone Adapter. You can get the information from your ISP.

A dynamic IP address is automatically assigned to a device on the network. These IP addresses are called dynamic because they are only temporarily assigned to the PC or other device. After a certain time period, they expire and may change. If a PC logs onto the network (or the Internet) and its dynamic IP address has expired, the DHCP server will assign it a new dynamic IP address.

dynamic ip address

: a temporary IP address assigned by a DHCP server.

A DHCP server can either be a designated PC on the network or another network device, such as the Phone

Adapter. By default, the Phone Adapter’s Internet Connection Type is

DHCP

(obtain an IP address automatically).

The PC or network device obtaining an IP address is called the DHCP client. DHCP frees you from having to assign IP addresses manually every time a new user is added to your network.

dhcp

(dynamic host configuration protocol): a protocol that lets one device on a local network, known as a DHCP server, assign temporary IP addresses to the other network devices, typically computers.

For DSL users, many ISPs may require you to log on with a user name and password to gain access to the

Internet. This is a dedicated, high-speed connection type called Point to Point Protocol over Ethernet (PPPoE).

PPPoE is similar to a dial-up connection, but PPPoE does not dial a phone number when establishing a connection. It also will provide the Phone Adapter with a dynamic IP address to establish a connection to the

Internet.

By default, a DHCP server (on the LAN side) is enabled on the Phone Adapter. If you already have a DHCP server running on your network, you MUST disable one of the two DHCP servers. If you run more than one DHCP server on your network, you will experience network errors, such as conflicting IP addresses. To disable DHCP on the

Phone Adapter, see the Router - LAN Setup section in “Chapter 5: Using the Web-based Utility.”

6

Chapter 2: Networking Basics

The Use of IP Addresses


Chapter 3: Getting to Know the Phone Adapter


The Back Panel

The Phone Adapter’s ports are located on the back panel.

PHONE 1/2

ETHERNET

INTERNET

Power

Figure 3-1: Back Panel

Use this port to connect an analog phone (or fax machine) with an RJ-11 telephone cable.

The

ETHERNET

port connects to a network device, such as a PC or a switch, with an

Ethernet network cable.

The

INTERNET

port connects to your cable or DSL modem.

The

Power

port is where you will connect the power adapter.

Chapter 3: Getting to Know the Phone Adapter

The Back Panel


7


The Front Panel

The Phone Adapter’s LEDs, which inform you about network activities, are located on the front panel.

Power

INTERNET

PHONE 1/2

Figure 3-2: Front Panel

Green. The

Power

LED lights up when the Phone Adapter is powered on and connected to the Internet. It flashes when the Phone Adapter is not connected to the Internet. The LED also flashes when the Phone Adapter is booting up or upgrading its firmware.

Green. The

INTERNET

LED lights up when there is an active connection through the port. If the LED is flashing, then there is traffic moving through that port.

Green. The

PHONE

LED is solidly lit when a telephone or fax machine has an active or registered connection to your Internet Telephony Service Provider (ITSP) through the corresponding port. It flashes when the phone is being used or is off the hook.

Proceed to “Chapter 4: Getting Started.”

8

Chapter 3: Getting to Know the Phone Adapter

The Front Panel



Chapter 4: Getting Started

Before You Begin

Make sure you have the following:

• An active Internet connection

• An active Internet phone service account and its settings

• cable/DSL modem

• One computer for configuration of the Phone Adapter

• Analog telephone or fax machine with an RJ-11 phone cable

Connecting the Phone Adapter

1. Power off your network devices, including your modem and PC.

2. Connect the RJ-11 phone cable to the Phone Adapter’s PHONE 1 port. Connect the other end to your analog telephone or fax machine.

IMPORTANT:

Do not connect the PHONE port to a telephone wall jack. Make sure you only connect a telephone or fax machine to the PHONE port. Otherwise, the Phone Adapter or the telephone wiring in your home or office may be damaged.

3. Repeat step 2 with the PHONE 2 port.

Figure 4-1: Connect a Telephone

Chapter 4: Getting Started

Before You Begin


9


4. Connect one end of an Ethernet network cable (included) to the ETHERNET port of the Phone Adapter.

Connect the other end to the Ethernet port of your PC.

5. Connect one end of a different Ethernet network cable to the INTERNET port of the Phone Adapter. Connect the other end to your cable/DSL modem.

6. Power on the broadband modem.

7. Connect the included power adapter to the Phone Adapter’s power port, and then plug the power adapter into an electrical outlet. The power LED on the front panel will light up as soon as the Phone Adapter powers on.

8. Power on your PC.

NOTE:

Make sure your PC’s Ethernet adapter is set to obtain an IP address automatically. For more information, refer to Windows Help.

Proceed to the next section.

Figure 4-2: Connect a PC

Figure 4-3: Connect to the Modem

Figure 4-4: Connect Power

10


Connecting the Phone Adapter



Configuring the Phone Adapter

1. Launch the web browser on the PC.

2. Enter

192.168.0.1/advanced

in the

Address

field (

192.168.0.1

is the default local IP address of the Phone

Adapter). Then press the

Enter

key.

3. If your Internet Telephony Service Provider (ITSP) did not supply a password, you will not see a login screen.

Proceed to step 4.

Figure 4-5: Login Screen

If your ITSP supplied a password, you will see a login screen. In the

User Name

field, enter

user

, the default user name for user access (this cannot be changed). Then enter the user password supplied by your ITSP.

4. The

Router - Status

screen will appear. Click the

WAN Setup

tab.

5. Proceed to the appropriate instructions for your Internet Connection Type.

DHCP

a.

Select

DHCP

from the

Connection Type

drop-down menu.

b.

If you use a cable modem, you may need to configure the MAC Clone Settings. (Contact your ISP for more information.)

Enable MAC Clone Service

. If your service uses a specific PC MAC address, then select

yes

from the

Enable MAC Clone Service

setting. Then enter the PC’s MAC address in the

Cloned MAC Address

field.

Figure 4-6: Router - WAN Setup Screen

c.

Click the

Submit All Changes

button.

Figure 4-7: MAC Clone Settings




11


Static IP

a.

d.

Select

Static IP

from the

Connection Type

drop-down menu.

b.

In the Static IP Settings section, enter the IP address in the

Static IP

field, the subnet mask in the

NetMask

field, and the default gateway IP address in the

Gateway

field.

c.

In the Optional Settings section, enter the DNS server address(es) in the

Primary DNS

and optional

Secondary DNS

fields.

Click the

PPPoE


(most DSL users)

button.

Figure 4-8: Static IP Settings


: a fixed address assigned to a computer or device connected to a network.

subnet mask

: an address code that determines the size of the network.

default gateway

: a device that forwards

Internet traffic from your local area network.

a.

Select

PPPoE

from the

Connection Type

drop-down menu.

b.

Enter the user name in the

PPPoE Login Name

field, and enter the password in the

PPPoE Login

Password

field.

Figure 4-9: PPPoE Settings

c.

Click the


button.

6. If the Phone Adapter is pre-configured by your ITSP, then you do not need to change any of the default voice settings. Refer to the documentation supplied by your service provider for more information. If you need to configure additional settings, refer to “Chapter 6: Using the Web-based Utility” for instructions.

pppoe

: a type of broadband connection that provides authentication (username and password) in addition to data transport.

Proceed to the next section, “Placing the Phone Adapter.”

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Placing the Phone Adapter

There are two ways to place the Phone Adapter. The first way is to place the Phone Adapter horizontally on a surface. The second way is to mount the Phone Adapter on a wall. The wall-mount option is explained in further detail below.

Wall-Mount Option

The Phone Adapter has two wall-mount slots on its back panel. The distance between the two slots is 58 mm

(2.28 inches).

1. Determine where you want to mount the Phone Adapter.

2. Drill two holes into the wall. Make sure the holes are 58 mm (2.28 inches) apart.

3. Insert a screw into each hole, and leave 5 mm (0.2 inches) of its head exposed.

4. Maneuver the Phone Adapter so the wall-mount slots line up with the two screws.

5. Place the wall-mount slots over the screws and slide the Phone Adapter down until the screws fit snugly into the wall-mount slots.

Congratulations! The installation of the Phone Adapter is complete.

Figure 4-10: Measurement between

Wall-Mount Slots




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Chapter 5: Using the Interactive Voice Response Menu

Overview

NOTE:

If your ITSP sent you the Phone Adapter, then it may be pre-configured for you, and you do not need to change any settings. Refer to the instructions supplied by your service provider for more information.

You may need to manually configure the Phone Adapter by entering the settings provided by your Internet

Telephony Service Provider (ITSP). This chapter explains how to use the Interactive Voice Response Menu to configure the Phone Adapter’s network settings. You will use the telephone’s keypad to enter your commands and select choices, and the Phone Adapter will use voice responses.

For more advanced configuration, refer to “Chapter 6: Using the Web-based Utility.”

Accessing the Interactive Voice Response Menu

1. Use a telephone connected to one of the Phone Adapter’s PHONE ports. (You can only access the Interactive

Voice Response Menu through an analog telephone, not any of the Internet phones.)

2. Press

****

(in other words, press the star key four times).

3. Wait until you hear “Linksys configuration menu. Please enter the option followed by the # (pound) key or hang up to exit.”

4. Refer to the following table that lists actions, commands, menu choices, and descriptions. After you select an option, press the

#

(pound) key. To exit the menu, hang up the telephone.

Chapter 5: Using the Interactive Voice Response Menu

Overview


15


Using the Interactive Voice Response Menu

While entering a value, such as an IP address, you may exit without entering any changes. Press the

*

(star) key twice within half a second. Otherwise, the * will be treated as a decimal point or dot.

After entering a value, such as an IP address, press the

#

(pound) key to indicate you have finished your selection. To save the new setting, press

1

. To review the new setting, press

2

. To re-enter the new setting, press

3

. To cancel your entry and return to the main menu, press

*

(star).

For example, to enter the IP address

191.168.1.105

by keypad, press these keys:

191*168*1*105

. Press the

#

(pound) key to indicate that you have finished entering the IP address. Then press

1

to save the IP address or press the

*

(star) key to cancel your entry and return to the main menu.

If the menu is inactive for more than one minute, the Phone Adapter will time out. You will need to re-enter the menu by pressing ****.

16





The settings you have saved will take effect after you have hung up the telephone. The Phone Adapter may reboot at this time.

Interactive Voice Response Menu

Action

Enter Interactive Voice

Response Menu

Command

(press these keys on the telephone)

****

Choices Description

Check Internet

Connection Type

Check Internet IP

Address

Check Network Mask

(or Subnet Mask)

Check Gateway IP

Address

Check MAC Address

100

110

120

130

140

Use this command to enter the Interactive

Voice Response Menu. Do not press any other keys until you hear, “Linksys configuration menu. Please enter the option followed by the # (pound) key or hang up to exit.”

Hear the Internet connection type of the

Phone Adapter.

Hear the IP address assigned to the Phone

Adapter’s Internet (external) interface.

Hear the network or subnet mask assigned to the Phone Adapter.

Hear the IP address of the Phone Adapter

(usually the network router).

Hear the MAC address of the Phone Adapter in hexadecimal string format.

ip


ip address


subnet mask

: an address code that determines the size of the network.

gateway

: a device that forwards Internet traffic from your local area network.

mac address

: the unique address that a manufacturer assigns to each networking device.

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Action

Check Firmware

Version

Check Primary DNS

Server IP Address

Check Internet Web

Server Port

Check Local IP

Address

Set Internet

Connection Type

Set Static IP Address


Command


150

Choices

160

170

210

101

111

Description

Hear the version number of the firmware currently running on the Phone Adapter.

Hear the IP address of the primary DNS

(Domain Name Service) server.

Hear the port number of the Internet Web server used for the Web-based Utility.

Hear the local IP address of the Phone

Adapter.

Select the type of Internet connection you are using. Refer to the documentation supplied by your Internet Service Provider (ISP).

Press

0

to use DHCP.

Press

1

to use a static IP address.

Press

2

to use PPPoE.

Enter the IP address using numbers on the telephone keypad. Use the * (star) key when entering a decimal point.

First, set the Internet Connection Type to static IP address; otherwise, you will hear,

“Invalid Option,” if you try to set the static IP address.

firmware

: the programming code that runs a networking device.

dhcp

(dynamic host configuration protocol): a protocol that lets one device on a local network, known as a DHCP server, assign temporary IP addresses to the other network devices, typically computers.


: a type of broadband connection that provides authentication (username and password) in addition to data transport.

: a fixed address assigned to a computer or device that is connected to a network.

pppoe

18





Action

Set Network (or

Subnet) Mask

Set Gateway IP

Address

Set Primary DNS

Server IP Address


Command


121

Choices

131

161

Description

Enter the network or subnet mask using numbers on the telephone keypad. Use the * (star) key when entering a decimal point.




“Invalid Option,” if you try to set the network or subnet mask.


“Invalid Option,” if you try to set the gateway

IP address.


“Invalid Option,” if you try to set the IP address of the primary DNS server.




19


Action

Set the Mode

Enable/Disable WAN

Access to the

Web-based Utility

Manual Reboot

Factory Reset


Description Command


201

Choices

Press

0

to select the router/NAT mode.

Press

1

to select the bridge/switch mode.

7932

732668

73738

Press

1

to enable.

Press

0

to disable.

Press

1

to confirm.

Press

*

(star) to cancel.

If the Phone Adapter acts as the router for your network, use the router/NAT mode.

If your network already has a router, use the bridge/switch mode.

Use this setting to enable or disable WAN access to the Web-based Utility. (This Utility lets you configure the Phone Adapter.)

After you hear, “Option successful,” hang up the phone. The Phone Adapter will automatically reboot.

If necessary, enter the password. The Phone

Adapter will request confirmation; enter

1

to confirm. You will hear, “Option successful.”

Hang up the phone. The Phone Adapter will reboot, and all settings will be reset to their factory default settings.

NOTE:

This feature may be protected by a password available only from your ITSP.

If you need to enter a password, refer to the following section,

“Entering a Password.”

20





Action

User Factory Reset


Description Command


877778

Choices

Press

1

to confirm.

Press

*

(star) to cancel.

The Phone Adapter will request confirmation; enter

1

to confirm. You will hear, “Option successful.” Hang up the phone. The Phone

Adapter will reboot and all user-configurable settings will be reset to their factory default settings.

Entering a Password

You may be prompted to enter a password when you want to reset the Phone Adapter to its factory default settings. To enter the password, use the phone’s keypad, and follow the appropriate instructions.

• To enter A, B, C, a, b, or c — press

2

.

• To enter D, E, F, d, e, or f — press

3

.

• To enter G, H, I, g, h, or i — press

4

.

• To enter J, K, L, j, k, or l — press

5

.

• To enter M, N, O, m, n, or o — press

6

.


Entering a Password


21


• To enter P, Q, R, S, o, q, r, or s — press

7

.

• To enter T, U, V, t, u, or v — press

8

.

• To enter W, X, Y, Z, w, x, y, or z — press

9

.

• To enter all other characters, press

0

.

NOTE:

These bulleted instructions only apply when you are entering a password. At all other times, pressing a number only selects a number, not a letter or punctuation mark.

For example, to enter the password

phone@321

by keypad, press these keys:

746630321

. Then press the

#

(pound) key to indicate that you have finished entering the password. To cancel your entry and return to the main menu, press

*

(star).

Configuring the Settings for Your Internet Phone Service

If you want to change the settings for your Internet phone service, refer to the instructions provided by your ITSP and “Chapter 6: Using the Web-based Utility.”

22


Configuring the Settings for Your Internet Phone Service



Chapter 6: Using the Web-based Utility

Overview

NOTE:

If your ITSP sent you the Phone Adapter, then it may be pre-configured for you, and you do not need to change any settings. Refer to the instructions supplied by your service provider for more information. If you do wish to make changes, follow the instructions in this chapter.

The Web-based Utility can be accessed via your web browser through use of a computer on your network. It offers two levels of access: user and admin (administrator). Your level of access depends on your service provider’s policies. In most cases you will only have user-level access, so this chapter will cover the user-level web pages of the Web-based Utility. Also, access to some settings may be protected or blocked, so they cannot be accidentally changed. For more information, contact your ITSP.

There are two main tabs: Router and Voice. Additional tabs will be available after you click one of the main tabs.

This chapter will describe each web page of the Web-based Utility and each page’s key functions.

Router

• Status. This screen displays product and system status information about the Phone Adapter.

• WAN Setup. Use this screen to configure the Internet connection, MAC clone, remote management, QoS,

VLAN, and optional settings.

• LAN Setup. Use this screen to configure the local IP address, DHCP server, and DHCP lease settings.

• Application. On this screen, configure port forwarding, DMZ, multicast, and reserved ports range settings.

Chapter 6: Using the Web-based Utility

Overview


23


Voice

• Info. This screen displays voice-related status information about the Phone Adapter.

• System. Use this screen to configure the user password.

• User 1. Use this screen to configure call forward, speed dial, supplementary service, and ring settings for the primary Internet phone line.

• User 2. Use this screen to configure call forward, speed dial, supplementary service, and ring settings for the secondary Internet phone line.

How to Access the Web-based Utility

To access the Web-based Utility of the Phone Adapter, launch the web browser on the PC connected to the Phone

Adapter’s Ethernet port. If the Phone Adapter uses its default address, then enter

192.168.0.1

in the

Address

field. If you have assigned a static IP address to the Phone Adapter, then enter

<

IP address of the Phone

Adapter

>

in the

Address

field. Press the

Enter

key.

If your Internet Telephony Service Provider (ITSP) did not supply a password, you will not see a login screen. If your ITSP supplied a password, then you will see a login screen. In the

User Name

field, enter

user

, the default user name for user access. (This cannot be changed.) Then enter the password supplied by your ITSP.

Two views of the Web-based Utility are available. Click

basic

to view basic settings, or click

advanced

to view advanced settings.

When you have finished making changes on a screen, click the


button to save the changes, or click the

Undo All Changes

button to undo your changes. When changes are saved, the Phone Adapter may reboot.

24

Figure 6-1: Login Screen


How to Access the Web-based Utility



The Router Tab

The Router - Status Screen

This screen displays product and system information.

Product Information

Product Name

. Shown here is the model number of the Phone Adapter.

Serial Number

. Shown here is the serial number of the Phone Adapter.

Software Version

. Shown here is the version number of the Phone Adapter software.

Hardware Version

. Shown here is the version number of the Phone Adapter hardware.

MAC Address

. Shown here is the MAC address of the Phone Adapter.

Client Certificate

. Shown here is the status of the client certificate. It authenticates the Phone Adapter for use in the ITSP’s network.

System Status

Current Time

. Displayed here is the current date and time of the Phone Adapter.

Elapsed Time

. Displayed here is the amount of time elapsed since the last reboot of the Phone Adapter.

WAN Connection Type

. Displayed here is the Internet connection type of the Phone Adapter.

Figure 6-2: Router - Status Screen


The Router Tab


25


Current IP

. Displayed here is the Internet IP address of the Phone Adapter.

Host Name

. Displayed here is the host name of the Phone Adapter.

Domain

. Displayed here is the domain name of the Phone Adapter.

Current Netmask

. Displayed here is the netmask or subnet mask of the Phone Adapter.

Current Gateway

. Displayed here is the IP address of the Phone Adapter.

Primary DNS

. Displayed here is the IP address of the primary DNS server.

Secondary DNS

. Displayed here is the IP address of the secondary DNS server.

LAN IP Address

. Displayed here is the local IP address of the Phone Adapter.

Broadcast Pkts Sent

. Displayed here is the number of broadcast packets sent.

Broadcast Bytes Sent

. Displayed here is the number of broadcast bytes sent.

Broadcast Pkts Recv

. Displayed here is the number of broadcast packets received and processed.

Broadcast Bytes Recv

. Displayed here is the number of broadcast bytes received and processed.

Broadcast Pkts Dropped

. Displayed here is the number of broadcast packets received but not processed.

Broadcast Bytes Dropped

. Displayed here is the number of broadcast bytes received but not processed.

ip


ip address


packet

: a unit of data sent over a network.

26


The Router Tab



The Router - WAN Setup Screen

This screen lets you configure the Internet connection, MAC clone, remote management, QoS, VLAN, and optional settings. Information about your Internet connection type should be provided by your Internet Service

Provider (ISP). If you do not have this information, contact your service provider.

Internet Connection Settings

Connection Type

. Select the connection type you use:

DHCP

;

Static IP

;

PPPOE

;

PPPoE, DHCP

; or

DHCP,

PPPoE

. If you select PPPoE, DHCP or DHCP, PPPoE, then the Phone Adapter will try the first Internet connection type. If that fails, then the Phone Adapter will try the second Internet connection type.

Static IP Settings

If you selected Static IP, complete the Static IP Settings section.

Static IP

. Enter the static or fixed IP address of the Phone Adapter (this should be provided by your ISP).

NetMask

. Enter the net or subnet mask of the Phone Adapter (this should be provided by your ISP).

Gateway

. Enter the IP address of the gateway (this should be provided by your ISP).

Figure 6-3: Router - WAN Setup Screen

Figure 6-4: Static IP Settings

PPPoE Settings

If you selected PPPOE, complete the PPPoE Settings section.

PPPoE Login Name

. Enter the name provided by your ISP.

PPPoE Login Password

. Enter the password provided by your ISP.

Figure 6-5: PPPoE Settings

NOTE:

For DSL users, if you need to enable PPPoE support, remember to remove any PPPoE applications that are installed on your PCs.

27


The Router Tab



PPPoE Service Name

(optional). Enter the service name provided by your ISP.

Optional Settings

HostName

. Enter the host name, if provided by your ISP.

Domain

. Enter the domain name, if provided by your ISP.

Primary DNS

. Enter the IP address of the primary DNS server.

Secondary DNS

(optional). Enter the IP address of the secondary DNS server.

MAC Clone Settings

Enable MAC Clone Service

. Select whether you want to clone a MAC address onto the Phone Adapter,

yes

or

no

. The default is

no

.

Cloned MAC Address

. Enter the MAC address you want to clone.

Remote Management

Enable WAN Web Server

. This feature lets you enable or disable access to the Web-based Utility from the WAN side. Select

yes

or

no

from the drop-down menu. The default is

no

.

WAN Web Server Port

. Enter the port number used to access the Utility from the WAN side. The default is

80

.

mac address

: the unique address that a manufacturer assigns to each networking device.

QOS Settings

QOS QDisc

. QoS prioritizes voice communications when different types of traffic are competing for bandwidth.

Select the method you want to use:

NONE

,

CBQ

, or

TBF

. The default is

NONE

.

28


The Router Tab


Maximum Uplink Speed

. Enter the maximum upload speed of your Internet connection. The default is

128Kbps

.

VLAN (Virtual Local Area Network) Settings

Enable VLAN

. VLAN (802.1Q) settings let you use the Phone Adapter in a virtual LAN environment. Select

yes

or

no


no

.

VLAN ID

. Enter the ID number used by the Phone Adapter. The default is

1

.

When you have finished making changes, click the




button to undo your changes.

NOTE:

To test your settings, connect to the Internet now.



The Router Tab


29


The Router - LAN Setup Screen

This screen lets you configure the local network, dynamic DHCP, and static DHCP lease settings.

Networking Service

. Select the service you want to use,

NAT

or

Bridge

. The default is

NAT

.

LAN Network Settings

LAN IP Address

. Enter the local IP address of the Phone Adapter. The default is

192.168.0.1

.

LAN Subnet Mask

. Select the local subnet mask:

255.255.255.0

,

255.255.255.128

,

255.255.255.192

,

255.255.255.224

,

255.255.255.240

,

255.255.255.248

, or

255.255.255.252

. The default is

255.255.255.0

.

Enable DHCP Server

. To use the Phone Adapter as a router assigning IP addresses, select

yes

. Otherwise, select

no

. The default is

yes

.

DHCP Lease Time

. Enter the lease time used by the Phone Adapter to distribute IP addresses. The default is

24

Hours

.

DHCP Client Starting IP Address

. When the Phone Adapter issues IP addresses, it starts with the first value of its DHCP client IP address range. Enter that value here. The default is

192.168.0.2

.

Number of Client IP Addresses

. Enter the number of IP addresses that can be distributed. The default is

50

.

Figure 6-6: Router - LAN Setup Screen

Static DHCP Lease Settings

Enable

. You can have the Phone Adapter assign the same IP address to a specific device. To disable this feature, select

no

. To use this feature, select

yes

. The default is

no

.

30


The Router Tab


Host MAC Address

. Enter the MAC address of the device whose IP address you want to specify.

Host IP Address

. Enter the IP address you want to assign to the device, 192.168.0.x (x being a different number for each device you specify).








The Router Tab


31


The Router - Application Screen

This screen lets you configure port forwarding, DMZ, and reserved ports range settings.

Port Forwarding Settings

Enable

. Select

yes

or

no

for each port forwarding entry, which defines a port range to be forwarded to a server. The default is

no

.

Service Name

. Enter the name of the service or application.

Starting Port

. Enter the starting port number of the forwarded port range.

Ending Port

. Enter the ending port number of the forwarded port range.

Protocol

. Select the protocol used,

TCP

,

UDP

, or

Both

. The default is

TCP

.

Server IP Address

. Enter the IP address of the server, 192.168.0.x (x being a different number for each server you specify).

Figure 6-7: Router - Application Screen

DMZ Settings

Enable DMZ

. DMZ hosting forwards all ports at the same time to one computer. This allows one local user to be exposed to the Internet for use of special-purpose services such as videoconferencing. Select

yes

or

no


no

.

DMZ Host IP Address

. Enter the IP address of the DMZ host, 192.168.0.x (x being the number for the computer you want to specify). Use the Static DHCP Lease Settings section on the

LAN Setup

screen, so the DMZ Host keeps this IP address; otherwise, its IP address may change.

tcp

: a network protocol for transmitting data that requires acknowledgement from the recipient of data sent.

udp

: a network protocol for transmitting data that does not require acknowledgement from the recipient of the data that is sent.

32


The Router Tab


Miscellaneous Settings

Multicast Passthru

. Multicasting allows for multiple transmissions to specific recipients at the same time. If multicasting is permitted, then the Phone Adapter will allow IP multicast packets to be forwarded to the appropriate computers. Select the types of multicast transmissions to allow:

Disabled

(none),

Inbound Only

,

Outbound Only

, or

Inbound and Outbound

. The default is

Disabled

.

System Reserved Ports Range

Starting Port

. This port range defines the random TCP/UDP ports used by the application running on the Phone

Adapter. They cannot be used by port forwarding or DMZ. Enter the starting port number of the reserved ports range. The default is

50000

.

Num of Ports Reserved

. Select the number of ports you want to reserve:

256

,

512

, or

1024

. The default is

256

.








The Router Tab


33


The Voice Tab

The Voice - Info Screen

This screen shows voice-related settings for the Phone Adapter.

Product Information

Product Name

. Shown here is the model number of the Phone Adapter.

Serial Number

. Shown here is the serial number of the Phone Adapter.

Software Version

. Shown here is the version number of the Phone Adapter software.

Hardware Version

. Shown here is the version number of the Phone Adapter hardware.

MAC Address

. Shown here is the MAC address of the Phone Adapter.

Client Certificate

. Shown here is the status of the client certificate, which indicates that the Phone Adapter has been authorized by your ITSP.

System Status

Current Time

. Displayed here is the current date and time of the Phone Adapter.

Elapsed Time

. Displayed here is the amount of time elapsed since the last reboot of the Phone Adapter.

RTP Packets Sent

. Displayed here is the number of RTP packets sent by the Phone Adapter.

Figure 6-8: Voice - Info Screen

34


The Voice Tab



RTP Bytes Sent

. Displayed here is the number of RTP bytes sent by the Phone Adapter.

RTP Packets Recv

. Displayed here is the number of RTP packets received by the Phone Adapter.

RTP Bytes Recv

. Displayed here is the number of RTP bytes received by the Phone Adapter.

SIP Messages Sent

. Displayed here is the number of SIP messages sent by the Phone Adapter.

SIP Bytes Sent

. Displayed here is the number of SIP bytes sent by the Phone Adapter.

SIP Messages Recv

. Displayed here is the number of SIP messages received by the Phone Adapter.

SIP Bytes Recv

. Displayed here is the number of SIP bytes received by the Phone Adapter.

External IP

. Displayed here is the external IP address used for NAT mapping.

Line 1/2 Status

Lines 1 and 2 have the same status information available.

Hook State

. Displayed here is the status of the Internet phone line’s readiness.

On

indicates that it is ready for use, while

Off

indicates that it is in use.

Registration State

. Shown here is the status of the line’s registration with the ITSP.

Last Registration At

. Shown here are the last date and time the line was registered.

Next Registration In

. Shown here is the number of seconds until the next registration.

Message Waiting

. This indicates whether you have new voicemail waiting.

Figure 6-9: Line 1 Status


The Voice Tab


35


Call Back Active

. This indicates whether a call back request is in progress.

Last Called Number

. Displayed here is the last number called.

Last Caller Number

. Displayed here is the number of the last caller.

Mapped SIP Port

. Shown here is the port number of the NAT mapped SIP port.

Calls 1 and 2 have the same status information available.

Call 1/2 State

. Displayed here is the status of the call.

Call 1/2 Tone

. Displayed here is the type of tone used by the call.

Call 1/2 Encoder

. Displayed here is the codec used for encoding.

Call 1/2 Decoder

. Displayed here is the codec used for decoding.

Call 1/2 FAX

. Displayed here is the status of the fax pass-through mode.

Call 1/2 Type

. Displayed here is the direction of the call.

Call 1/2 Remote Hold

. This indicates whether the far end has placed the call on hold.

Call 1/2 Callback

. This indicates whether the call was triggered by a call back request.

Call 1/2 Peer Name

. Displayed here is the name of the internal phone.

Call 1/2 Peer Phone

. Displayed here is the phone number of the internal phone.

Call 1/2 Duration

. Displayed here is the duration of the call.

36


The Voice Tab



Call 1/2 Packets Sent

. Displayed here is the number of packets sent.

Call 1/2 Packets Recv

. Displayed here is the number of packets received.

Call 1/2 Bytes Sent

. Displayed here is the number of bytes sent.

Call 1/2 Bytes Recv

. Displayed here is the number of bytes received.

Call 1/2 Decode Latency

. Displayed here is the number of milliseconds for decoder latency.

Call 1/2 Jitter

. Displayed here is the number of milliseconds for receiver jitter.

Call 1/2 Round Trip Delay

. Displayed here is the number of milliseconds for delay.

Call 1/2 Packets Lost

. Displayed here is the number of packets lost.

Call 1/2 Packet Error

. Displayed here is the number of invalid packets received.

Call 1/2 Mapped RTP Port

. Displayed here is the number of the NAT mapped RTP port.


The Voice Tab


37


The Voice - System Screen

This screen lets you change the password for user access to the Web-based Utility.

NOTE:

If your ITSP supplied this password, you may not be able to change it.

System Configuration

User Password

. Enter the password for the user. (By default, there is no password.)

When you have finished making your change, click the




button to undo your change.

Figure 6-10: Voice - System Screen

38


The Voice Tab



The Voice - User 1/2 Screen

Use the appropriate screen to configure settings for each Internet phone line.

Call Forward Settings

Enter the call forwarding numbers you want to use.

Cfwd All Dest

. Enter the number for the Call Forward All Service feature (when you want to forward all calls).

Cfwd Busy Dest

. Enter the number for the Call Forward Busy feature (when the line is busy).

Cfwd No Ans Dest

. Enter the number for the Call Forward No Answer feature (when the line is not answered).

Cfwd No Ans Delay

. Enter the number of seconds to wait before the Call Forward No Answer feature is triggered.

Selective Call Forward Settings

Enter the caller numbers that will be forwarded to specific phone numbers.

Cfwd Sel1 Caller

. Enter the caller number pattern to trigger the Call Forward Selective 1 feature.

Cfwd Sel1 Dest

. Enter the forward number for the Call Forward Selective 1 feature.



Cfwd Sel2 Dest





The Voice Tab

Figure 6-11: Voice - User 1 Screen


39


Cfwd Sel3 Dest




Cfwd Sel4 Dest




Cfwd Sel5 Dest




Cfwd Sel6 Dest




Cfwd Sel7 Dest




Cfwd Sel8 Dest


Cfwd Last Caller

. Enter the caller number that is actively forwarded to the Cfwd Last Dest number when the Call

Forward Last activation code is used.

Cfwd Last Dest

. Enter the forward number for the Cfwd Last Caller feature.

Block Last Caller

. Enter the ID of the caller blocked via the Block Last Caller service.

Accept Last Caller

. Enter the ID of the caller accepted via the Accept Last Caller service.

40


The Voice Tab



Speed Dial Settings

Speed Dial 2

. Enter the target phone number (or URL) to assign to speed dial 2.

Speed Dial 3


Speed Dial 4


Speed Dial 5


Speed Dial 6


Speed Dial 7


Speed Dial 8


Speed Dial 9


Supplementary Service Settings

CW Setting

. Select whether you want to use the call waiting feature for all calls,

yes

or

no

. The default is

yes

.

Block CID Setting

. Select whether you want to block caller ID for all calls,

yes

or

no

. The default is

no

.

Block ANC Setting

. Select whether you want to block anonymous calls,

yes

or

no

. The default is

no

.

DND Setting

. Select whether you want to use the Do Not Disturb (DND) feature,

yes

or

no

. The default is

no

.

CID Setting

. Select whether you want to enable caller ID generation,

yes

or

no

. The default is

yes

.

Figure 6-12: Speed Dial and

Supplementary Service Settings


The Voice Tab


41


CWCID Setting

. Select whether you want to enable caller ID for call waiting,

yes

or

no

. The default is

yes

.

Dist Ring Setting

. Select whether you want to use the distinctive ring feature,

yes

or

no

. The default is

yes

.

Message Waiting

. Select whether you want to use the message waiting feature,

yes

or

no

. The default is

no

.

Distinctive Ring Settings

Ring1 Caller

. Enter the caller number pattern to play Distinctive Ring/Call Waiting Tone (CWT) 1.

Ring2 Caller

. Enter the caller number pattern to play Distinctive Ring/CWT 2.

Ring3 Caller


Ring4 Caller


Ring5 Caller


Ring6 Caller


Ring7 Caller


Ring8 Caller


Ring Settings

Default Ring

. Select the default ringing pattern for all callers.

Default CWT

. Select the default CWT pattern for all callers.

Figure 6-13: Distinctive Ring and Ring

Settings

42


The Voice Tab


Hold Reminder Ring

. Select the ring pattern that will remind you of a call on hold when the phone is on-hook.

Call Back Ring

. Select the ring pattern for call back notification.

Cfwd Ring Splash Len

. Enter the duration of the ring splash when a call is forwarded. The range is 0 to

10.0 seconds.

Cblk Ring Splash Len

. Enter the duration of the ring splash when a call is blocked. The range is 0 to

10.0 seconds.

VMWI Ring Splash Len

. Enter the duration of the ring splash when new messages arrive before the VoiceMail

Waiting Indication (VMWI) signal is applied. The range is 0 to 10.0 seconds.

When you have finished making your change, click the




button to undo your change.



The Voice Tab


43


44


The Voice Tab



Appendix A: Troubleshooting

This appendix provides solutions to problems that may occur during the installation and operation of the Phone

Adapter. Read the description below to solve your problems. If you can't find an answer here, check the website of your Internet Telephony Service Provider (ITSP) or the Linksys website at

www.linksys.com

.

Common Problems and Solutions

1. I don’t hear a dial tone, and the PHONE LED is not lit.

Go through this checklist until your problem is solved:

• Make sure the telephone is plugged into the PHONE port.

• Disconnect and re-connect the RJ-11 telephone cable between the Phone Adapter and telephone.

• Make sure your telephone is set to its tone setting (not pulse).

• Make sure your network has an active Internet connection. Try to access the Internet. If you do not have a connection, power off your network devices, including the Phone Adapter and cable/DSL modem. Wait

30 seconds, and power on the cable/DSL modem first. Then power on the Phone Adapter and other network devices.

• Verify your account information and confirm that the phone line is registered with your ITSP.

2. I’m trying to access the Phone Adapter’s Web-based Utility, but I do not see the login screen.

Instead, I see a screen saying, “404 Forbidden.”

If you are using Windows Explorer, perform the following steps until you see the Web-based Utility’s login screen (Netscape Navigator will require similar steps):

A. Click

File

. Make sure

Work Offline

is NOT checked.

B. Press

CTRL + F5

. This is a hard refresh, which will force Windows Explorer to load new webpages, not cached ones.

Appendix A: Troubleshooting



45


C. Click

Tools

. Click

Internet Options

. Click the

Security

tab. Click the

Default level

button. Make sure the security level is Medium or lower. Then click the

OK

button.

3. I need to set a static IP address on a PC.

The Phone Adapter, by default, assigns an IP address range of 192.168.0.100 to 192.168.0.150 using the

DHCP server on the Phone Adapter. To set a static IP address, you can only use the ranges 192.168.0.2 to

192.168.0.99 and 192.168.0.151 to 192.168.0.254. Each PC or network device that uses TCP/IP must have a unique address to identify itself in a network. If the IP address is not unique to a network, Windows will generate an IP conflict error message. You can assign a static IP address to a PC by performing the following steps:

46

For Windows 98 and Millennium:

A. Click

Start

,

Setting

, and

Control Panel

. Double-click

Network

.

B. In

The following network components are installed

box, select the

TCP/IP

-> associated with your

Ethernet adapter. If you only have one Ethernet adapter installed, you will only see one TCP/IP line with no association to an Ethernet adapter. Highlight it and click the

Properties

button.

C. In the

TCP/IP properties

window, select the

IP address

tab, and select

Specify an IP address

. Enter a unique IP address that is not used by any other computer on the network connected to the Phone

Adapter. You can only use an IP address in the ranges 192.168.0.2 to 192.168.0.99 and 192.168.0.151 to

192.168.0.254. Make sure that each IP address is unique for each PC or network device.

D. Click the

Gateway

tab, and in the

New Gateway

prompt, enter

192.168.0.1

, which is the default IP address of the Phone Adapter. Click the

Add

button to accept the entry.

E.

Click the

DNS

tab, and make sure the

DNS Enabled

option is selected. Enter the Host and Domain names (e.g., John for Host and home for Domain). Enter the DNS entry provided by your ISP. If your ISP has not provided the DNS IP address, contact your ISP to get that information or go to its website for the information.

F.

Click the

OK

button in the

TCP/IP properties

window, and click

Close

or

OK

for the

Network

window.

G. Restart the computer when asked.





For Windows 2000:

A. Click

Start

,

Settings

, and

Control Panel

. Double-click

Network and Dial-Up Connections

.

B. Right-click the

Local Area Connection

that is associated with the Ethernet adapter you are using, and select the

Properties

option.

C. In the

Components checked are used by this connection

box, highlight

Internet Protocol (TCP/IP)

, and click the

Properties

button. Select

Use the following IP address

option.

D. Enter a unique IP address that is not used by any other computer on the network connected to the Phone


192.168.0.254.

E.

Enter the Subnet Mask,

255.255.255.0

.

F.

Enter the Default Gateway,

192.168.0.1

(Phone Adapter’s default IP address).

G. Toward the bottom of the window, select

Use the following DNS server addresses

, and enter the

Preferred DNS server and Alternative DNS server (provided by your ISP). Contact your ISP or go on its website to find the information.

H. Click the

OK

button in the

Internet Protocol (TCP/IP) Properties

window, and click the

OK

button in the

Local Area Connection Properties

window.

I.

Restart the computer if asked.

For Windows XP:

The following instructions assume you are running Windows XP with the default interface. If you are using the Classic interface (where the icons and menus look like previous Windows versions), please follow the instructions for Windows 2000.

A. Click

Start

and

Control Panel

.

B. Click the

Network and Internet Connections

icon and then the

Network Connections

icon.

C. Right-click the



Properties

option.




47


D. In the

This connection uses the following items

box, highlight


. Click the

Properties

button.

E.

Enter a unique IP address that is not used by any other computer on the network connected to the Phone


192.168.0.254.

F.

Enter the Subnet Mask,

255.255.255.0

.

G. Enter the Default Gateway,

192.168.0.1

(Phone Adapter’s default IP address).

H. Toward the bottom of the window, select

Use the following DNS server addresses

, and enter the

Preferred DNS server and Alternative DNS server (provided by your ISP). Contact your ISP or go on its website to find the information.

I.

Click the

OK

button in the


window. Click the

OK

button in the

Local

Area Connection Properties

window.

4. I want to test my Internet connection.

A. Check your TCP/IP settings.

For Windows 98 and Millennium:

Refer to Windows Help for details. Make sure

Obtain IP address automatically

is selected in the settings.

For Windows 2000:

1.

Click

Start

,

Settings

, and

Control Panel

. Double-click

Network and Dial-Up Connections

.

2.

Right-click the



Properties

option.

3.

In the

Components checked are used by this connection

box, highlight


, and click the

Properties

button. Make sure that

Obtain an IP address automatically

and

Obtain

DNS server address automatically

are selected.

48





4.

Click the

OK

button in the



OK

button in the


window.

5.


6.

Click the

OK

button in the



OK

button in the


window.

7.


For Windows XP:

The following instructions assume you are running Windows XP with the default interface. If you are using the Classic interface (where the icons and menus look like previous Windows versions), please follow the instructions for Windows 2000.

1.

Click

Start

and

Control Panel

.

2.

Click the

Network and Internet Connections

icon and then the

Network Connections

icon.

3.

Right-click the



Properties

option.

4.

In the

This connection uses the following items

box, highlight


, and click the

Properties

button. Make sure that


and

Obtain DNS server address automatically

are selected.

B. Open a command prompt.

• For Windows 98 and Millennium, click

Start

and

Run

. In the

Open

field, type

command

. Press the

Enter

key or click the

OK

button.

• For Windows 2000 and XP, click

Start

and

Run

. In the

Open

field, type

cmd

. Press the

Enter

key or click the

OK

button.

C. In the command prompt, type

ping 192.168.0.1

and press the

Enter

key.

• If you get a reply, the computer is communicating with the Phone Adapter.




49


• If you do NOT get a reply, check the cable, and make sure


is selected in the TCP/IP settings for your Ethernet adapter.

D. In the command prompt, type

ping

followed by your Internet IP address and press the

Enter

key. The

Internet IP Address can be found in the web interface of the Phone Adapter. For example, if your Internet

IP address is 1.2.3.4, you would enter

ping 1.2.3.4

and press the

Enter

key.

• If you get a reply, the computer is connected to the Phone Adapter.

• If you do NOT get a reply, try the ping command from a different computer to verify that your original computer is not the cause of the problem.

E.

In the command prompt, type

ping www.linksys.com

and press the

Enter

key.

• If you get a reply, the computer is connected to the Internet. If you cannot open a webpage, try the ping command from a different computer to verify that your original computer is not the cause of the problem.

• If you do NOT get a reply, there may be a problem with the connection. Try the ping command from a different computer to verify that your original computer is not the cause of the problem.

5. I am not getting an IP address on the Internet with my Internet connection.

A. Refer to “Problem #4, I want to test my Internet connection” to verify that you have connectivity.

B. If you need to register the MAC address of your Ethernet adapter with your ISP, please see “Appendix B:

Finding the MAC Address and IP Address for Your Ethernet Adapter.” If you need to clone the MAC address of your Ethernet adapter onto the Phone Adapter, see the Router - WAN Setup - MAC Clone

Settings section of “Chapter 6: Using the Web-based Utility” for details.

C. Make sure you are using the right Internet settings. Contact your ISP to see if your Internet connection type is DHCP, Static IP Address, or PPPoE (commonly used by DSL consumers). Please refer to the

Router - WAN Setup - Internet Connection Settings section of “Chapter 6: Using the Web-based Utility” for details on Internet Connection Type settings.

D. Make sure you use the right cable. Check to see if the Ethernet LED is solidly lit.

50





E.

Make sure the cable connecting from your cable or DSL modem is connected to the Phone Adapter’s

Internet port. Verify that the Router - Status page of the Phone Adapter’s Web-based Utility shows a valid

IP address from your ISP.

F.

Turn off the computer, Phone Adapter, and cable/DSL modem. Wait 30 seconds, and then turn on the

Phone Adapter, cable/DSL modem, and computer. Check the Router - Status page of the Phone Adapter’s

Web-based Utility to see if you get an IP address.

6. I am not able to access the Phone Adapter’s Web-based Utility Setup page.

A. Refer to “Problem #4, I want to test my Internet connection” to verify that your computer is properly connected to the Phone Adapter.

B. Refer to “Appendix B: Finding the MAC Address and IP Address for Your Ethernet Adapter” to verify that your computer has an IP Address, Subnet Mask, Gateway, and DNS.

C. Set a static IP address on your system; refer to “Problem #3: I need to set a static IP address on a PC.”

D. Refer to “Problem #10: I am a PPPoE user, and I need to remove the proxy settings or the dial-up pop-up window.”

7. I need to set up a server behind my Phone Adapter.

To use a server like a web, ftp, or mail server, you need to know the respective port numbers they are using.

For example, port 80 (HTTP) is used for web; port 21 (FTP) is used for FTP, and port 25 (SMTP outgoing) and port 110 (POP3 incoming) are used for the mail server. You can get more information by viewing the documentation provided with the server you installed. Follow these steps to set up port forwarding through the Phone Adapter’s Web-based Utility. We will be setting up web, ftp, and mail servers.

A. Access the Phone Adapter’s Web-based Utility by going to

http://192.168.0.1

or the IP address of the

Phone Adapter. Go to the

Router

=>

Application

tab.

B. Select

yes

from the

Enable

drop-down menu.

C. Enter any name you want to use for the service.




51


D. Enter the port range of the service you are using. For example, if you have a web server, you would enter the range 80 (in the

Starting Port

field) to 80 (in the

Ending Port

field).

E.

Select the protocol you will be using,

TCP

or

UDP

, or select

Both

.

F.

Enter the IP address of the PC or network device that you want the port server to go to. For example, if the web server’s Ethernet adapter IP address is 192.168.0.100, you would enter 100 in the field provided. Check “Appendix B: Finding the MAC Address and IP Address for Your Ethernet Adapter” for details on getting an IP address.

G. Follow the instructions in steps B-F for the port services you want to use. Consider the examples below:

Enable

yes yes yes yes

Service Name

Web server

FTP server

SMTP (outgoing)

POP3 (incoming)

Starting and

Ending Ports

80 to 80

21 to 21

25 to 25

110 to 110

Protocol

Both

TCP

Both

Both

IP Address

192.168.0.100

192.168.0.101

192.168.0.102

192.168.0.102

When you have completed the configuration, click the


button.

8. I need to set up online game hosting or use other Internet applications.

If you want to play online games or use Internet applications, most will work without doing any port forwarding or DMZ hosting. There may be cases when you want to host an online game or Internet application. This would require you to set up the Phone Adapter to deliver incoming packets or data to a specific computer. This also applies to the Internet applications you are using. The best way to get the

52




Phone Adapter with Router information on what port services to use is to go to the website of the online game or application you want to use. Follow these steps to set up online game hosting or use a certain Internet application:


http://192.168.0.1



Router

=>

Application

tab.

B. Select

yes

from the

Enable

drop-down menu.

C. Enter any name you want to use for the service.

D. Enter the port range of the service you are using. For example, if you have a web server, you would enter the range 80 (in the

Starting Port

field) to 80 (in the

Ending Port

field).

E.

Select the protocol you will be using,

TCP

or

UDP

, or select

Both

.

F.

Enter the IP address of the PC or network device that you want the port server to go to. For example, if the web server’s Ethernet adapter IP address is 192.168.0.100, you would enter 100 in the field provided. Check “Appendix B: Finding the MAC Address and IP Address for Your Ethernet Adapter” for details on getting an IP address.

G. Follow the instructions in steps B-F for the port services you want to use. Consider the examples below:

Enable

yes yes yes yes

Service Name

UT

Halflife

PC Anywhere

VPN IPSec

Starting and

Ending Ports

7777 to 27900

27015 to 27015

5631 to 5631

500 to 500

Protocol

Both

Both

UDP

UDP

IP Address

192.168.0.100

192.168.0.105

192.168.0.102

192.168.0.100

When you have completed the configuration, click the


button.




53


9. I can’t get the Internet game, server, or application to work.

If you are having difficulties getting any Internet game, server, or application to function properly, consider exposing one PC to the Internet using DeMilitarized Zone (DMZ) hosting. This option is available when an application requires too many ports or when you are not sure which port services to use. Make sure you disable all the forwarding entries if you want to successfully use DMZ hosting, since forwarding has priority over DMZ hosting. (In other words, data that enters the Phone Adapter will be checked first by the forwarding settings. If the port number that the data enters from does not have port forwarding, then the Phone Adapter will send the data to whichever PC or network device you set for DMZ hosting.) Follow these steps to set

DMZ hosting:


http://192.168.0.1



Router

=>

Application

tab.

B. Disable or remove the entries you have entered for forwarding. Keep this information in case you want to use it at a later time.

C. Select

yes

from the

Enable DMZ

drop-down menu.

D. Enter the Ethernet adapter’s IP address of the computer you want exposed to the Internet. This will bypass the NAT security for that computer. Please refer to “Appendix B: Finding the MAC Address and IP

Address for Your Ethernet Adapter” for details on getting an IP address.

Once completed with the configuration, click the


button.

10. I am a PPPoE user, and I need to remove the proxy settings or the dial-up pop-up window.

If you have proxy settings, you need to disable these on your computer. Because the Phone Adapter is the gateway for the Internet connection, the computer does not need any proxy settings to gain access. Please follow these directions to verify that you do not have any proxy settings and that the browser you use is set to connect directly to the LAN.

54





For Microsoft Internet Explorer 5.0 or higher:

A. Click

Start

,

Settings

, and

Control Panel

. Double-click


.

B. Click the

Connections

tab.

C. Click the

LAN settings

button and remove anything that is checked.

D. Click the

OK

button to go back to the previous screen.

E.

Click the option

Never dial a connection

. This will remove any dial-up pop-ups for PPPoE users.

For Netscape 4.7 or higher:

A. Start

Netscape Navigator

, and click

Edit

,

Preferences

,

Advanced

, and

Proxies

.

B. Make sure you have

Direct connection to the Internet

selected on this screen.

C. Close all the windows to finish.

11. When I enter a URL or IP address, I get a time-out error or am prompted to retry.

Go through this checklist until your problem is solved:

• Check if other PCs work. If they do, ensure that your workstation’s IP settings are correct (IP Address,

Subnet Mask, Default Gateway, and DNS). Restart the computer that is having a problem.

• If the PCs are configured correctly, but still not working, check the Phone Adapter. Ensure that it is connected and powered on. Connect to it and check its settings. (If you cannot connect to it, check the

LAN and power connections.)

• If the Phone Adapter is configured correctly, check your Internet connection (DSL/cable modem, etc.) to see if it is working correctly. You can remove the Phone Adapter to verify a direct connection.

• Manually configure the TCP/IP with a DNS address provided by your ISP.

• Make sure that your browser is set to connect directly and that any dial-up is disabled. For Internet

Explorer, click

Tools

,


, and then the

Connection

tab. Make sure that Internet Explorer is set to


. For Netscape Navigator, click

Edit

,

Preferences

,

Advanced

, and

Proxy

. Make sure that Netscape Navigator is set to


.




55


Frequently Asked Questions

Can I make Internet phone calls if my Internet connection is down?

No. When you make Internet phone calls, your high-speed Internet connection must be active.

Can I make calls while I’m browsing the Internet?

Yes. You can make calls while browsing the Internet. However, your web browsing may affect the quality of your

Internet calls, depending on the amount of upstream data traffic passing through your Internet connection.

What is the maximum number of IP addresses that the Phone Adapter will support?

The Phone Adapter will support up to 253 IP addresses.

Where is the Phone Adapter installed on the network?

In a typical environment, the Phone Adapter is installed between the cable/DSL modem and the local area network (LAN). Plug the Phone Adapter into the cable/DSL modem’s Ethernet port.

Does the Phone Adapter support IPX or AppleTalk?

No. TCP/IP is the only protocol standard for the Internet and has become the global standard for communications. IPX, a NetWare communications protocol used only to route messages from one node to another, and AppleTalk, a communications protocol used on Apple and Macintosh networks, can be used for LAN to LAN connections, but those protocols cannot connect from the Internet to the LAN.

What is Network Address Translation and what is it used for?

Network Address Translation (NAT) translates multiple IP addresses on the private LAN to one public address that is sent out to the Internet. This adds a level of security since the address of a PC connected to the private LAN is never transmitted on the Internet. Furthermore, NAT allows the Phone Adapter to be used with low cost Internet accounts, such as DSL or cable modems, when only one TCP/IP address is provided by the ISP. The user may have many private addresses behind this single address provided by the ISP.

56





Does the Phone Adapter support any operating system other than Windows 98, Millennium, 2000, or XP?

Yes, but Linksys does not, at this time, provide technical support for setup, configuration or troubleshooting of any non-Windows operating systems.

Does the Phone Adapter support ICQ send file?

Yes, with the following fix: click

ICQ menu

=>

preference

=>

connections

tab=>, and check

I am behind a firewall or proxy

. Then set the firewall time-out to 80 seconds in the firewall setting. The Internet user can then send a file to a user behind the Phone Adapter.

I set up an Unreal Tournament Server, but others on the LAN cannot join. What do I need to do?

If you have a dedicated Unreal Tournament server running, you need to create a static IP for each of the LAN computers and forward ports 7777, 7778, 7779, 7780, 7781, and 27900 to the IP address of the server. You can also use a port forwarding range of 7777 to 27900. If you want to use the UT Server Admin, forward another port

(8080 usually works well but is used for remote admin. You may have to disable this.), and then in the

[UWeb.WebServer] section of the server.ini file, set the ListenPort to 8080 (to match the mapped port above) and

ServerName to the IP assigned to the Phone Adapter from your ISP.

Can multiple gamers on the LAN get on one game server and play simultaneously with just one public IP address?

It depends on which network game or what kind of game server you are using. For example, Unreal Tournament supports multi-login with one public IP.

How do I get

Half-Life: Team Fortress

to work with the Phone Adapter?

The default client port for Half-Life is 27005. The computers on your LAN need to have “+clientport 2700x” added to the HL shortcut command line; the x would be 6, 7, 8, and on up. This lets multiple computers connect to the same server. One problem: Version 1.0.1.6 won’t let multiple computers with the same CD key connect at




57

Phone Adapter with Router the same time, even if on the same LAN (not a problem with 1.0.1.3). As far as hosting games, the HL server does not need to be in the DMZ. Just forward port 27015 to the local IP address of the server computer.

How can I block corrupted FTP downloads?

If you are experiencing corrupted files when you download a file with your FTP client, try using another FTP program.

The web page hangs; downloads are corrupt, or nothing but junk characters are being displayed on the screen. What do I need to do?

Force your Ethernet adapter to 10Mbps or half duplex mode, and turn off the “Auto-negotiate” feature of your

Ethernet adapter as a temporary measure. (Please look at the Network Control Panel in your Ethernet adapter’s

Advanced Properties tab.) Make sure that your proxy setting is disabled in the browser. Check our website at

www.linksys.com

for more information.

Will the Phone Adapter function in a Macintosh environment?

Yes, but the Phone Adapter’s setup pages are accessible only through Internet Explorer 5.0 or Netscape

Navigator 5.0 or higher for Macintosh.

I am not able to get the web configuration screen for the Phone Adapter. What can I do?

You may have to remove the proxy settings on your Internet browser, e.g., Netscape Navigator or Internet

Explorer. Or remove the dial-up settings on your browser. Check with your browser documentation, and make sure that your browser is set to connect directly and that any dial-up is disabled. Make sure that your browser is set to connect directly and that any dial-up is disabled. For Internet Explorer, click

Tools

,


, and then the

Connection

tab. Make sure that Internet Explorer is set to


. For Netscape

Navigator, click

Edit

,

Preferences

,

Advanced

, and

Proxy

. Make sure that Netscape Navigator is set to


.

58





What is DMZ Hosting?

Demilitarized Zone (DMZ) allows one IP address (computer) to be exposed to the Internet. Some applications require multiple TCP/IP ports to be open. It is recommended that you set your computer with a static IP if you want to use DMZ Hosting. To get the LAN IP address, see “Appendix B: Finding the MAC Address and IP Address for Your Ethernet Adapter.”

If DMZ Hosting is used, does the exposed user share the public IP with the Phone Adapter?

No.

Is the Phone Adapter cross-platform compatible?

Any platform that supports Ethernet and TCP/IP is compatible with the Phone Adapter.

Does the Phone Adapter replace a modem? Is there a cable or DSL modem in the Phone Adapter?

No, this version of the Phone Adapter must work in conjunction with a cable or DSL modem.

Which modems are compatible with the Phone Adapter?

The Phone Adapter is compatible with virtually any cable or DSL modem that supports Ethernet.

How do I get mIRC to work with the Phone Adapter?

Use the

Router - Application

screen. Configure an entry and set the Starting and Ending Ports to

113

for the PC on which you are using mIRC.

How do I reset the Phone Adapter?

Refer to “Chapter 5: Using the Interactive Voice Response Menu” for instructions.




59


60





Appendix B: Finding the MAC Address and IP Address for Your

Ethernet Adapter

This section describes how to find the MAC address for your computer’s Ethernet adapter so you can use the

MAC address cloning feature of the Phone Adapter. You can also find the IP address of your computer’s Ethernet adapter. This IP address is used for the Phone Adapter’s forwarding and/or DMZ features. Follow the steps in this appendix to find the adapter’s MAC or IP address in Windows 98, Me, 2000, or XP.

Windows 98 or Me Instructions

1. Click

Start

and

Run

. In the

Open

field, enter

winipcfg

. Then press the

Enter

key or the

OK

button.

2. When the

IP Configuration

screen appears, select the Ethernet adapter you have connected to the Phone

Adapter via a CAT 5 Ethernet network cable.

3. Write down the Adapter Address as shown on your computer screen. This is the MAC address for your

Ethernet adapter and is shown as a series of numbers and letters.

The MAC address/Adapter Address is what you will use for MAC address cloning.

The example shows the Ethernet adapter’s IP address as 192.168.1.100. Your computer may show something different.

Figure B-1: IP Configuration Screen

Figure B-2: MAC/Adapter Address

Appendix B: Finding the MAC Address and IP Address for Your Ethernet Adapter

Windows 98 or Me Instructions


61


Windows 2000 or XP Instructions

1. Click

Start

and

Run

. In the

Open

field, enter

cmd

. Press the

Enter

key or click the

OK

button.

2. At the command prompt, enter

ipconfig /all

. Then press the

Enter

key.

3. Write down the Physical Address as shown on your computer screen; it is the MAC address for your Ethernet adapter. This appears as a series of numbers and letters.

The MAC address/Physical Address is what you will use for MAC address cloning.

The example shows the Ethernet adapter’s IP address as 192.168.1.100. Your computer may show something different.

Figure B-3: MAC/Physical Address

For the Phone Adapter’s Web-based Utility

For MAC address cloning, enter the 12-digit MAC address in the field provided.

62

Figure B-4: MAC Address Cloning

Appendix B: Finding the MAC Address and IP Address for Your Ethernet Adapter

Windows 2000 or XP Instructions



Appendix C: Windows Help

Almost all Linksys products require Microsoft Windows. Windows is the most used operating system in the world and comes with many features that help make networking easier. These features can be accessed through

Windows Help and are described in this appendix.

TCP/IP

Before a computer can communicate with a network router, TCP/IP must be enabled. TCP/IP is a set of instructions, or protocol, all PCs follow to communicate over a network. This is true for wireless networks as well. Your PCs will not be able to utilize wireless networking without having TCP/IP enabled. Windows Help provides complete instructions on enabling TCP/IP.

Shared Resources

If you wish to share printers, folder, or files over your network, Windows Help provides complete instructions on utilizing shared resources.

Network Neighborhood/My Network Places

Other PCs on your network will appear under Network Neighborhood or My Network Places (depending upon the version of Windows you're running). Windows Help provides complete instructions on adding PCs to your network.

Appendix C: Windows Help


63


64

Appendix C: Windows Help



Appendix D: Glossary

This glossary contains some basic networking terms you may come across when using this product. For more advanced terms, see the complete Linksys glossary at http://www.linksys.com/glossary.

Bandwidth

- The transmission capacity of a given device or network.

Bit

- A binary digit.

Boot

- To start a device and cause it to start executing instructions.

Broadband

- An always-on, fast Internet connection.

Browser

- An application program that provides a way to look at and interact with all the information on the World Wide Web.

Byte

- A unit of data that is usually eight bits long.

Cable Modem

- A device that connects a computer to the cable television network, which in turn connects to the Internet.

Daisy Chain

- A method used to connect devices in a series, one after the other.

DDNS

(

D

ynamic

D

omain

N

ame

S

ystem) - Allows the hosting of a website, FTP server, or e-mail server with a fixed domain name (e.g., www.xyz.com) and a dynamic IP address.

Default Gateway

- A device that forwards Internet traffic from your local area network.

DHCP

(

D

ynamic

H

ost

C

onfiguration

P

rotocol) - A networking protocol that allows administrators to assign temporary IP addresses to network computers by “leasing” an IP address to a user for a limited amount of time, instead of assigning permanent IP addresses.

DMZ

(

D

e

m

ilitarized

Z

one) - Removes the Router's firewall protection from one PC, allowing it to be “seen” from the Internet.

Appendix D: Glossary


65


DNS

(

D

omain

N

ame

S

erver) - The IP address of your ISP's server, which translates the names of websites into IP addresses.

Domain

- A specific name for a network of computers.

Download

- To receive a file transmitted over a network.

DSL

(

D

igital

S

ubscriber

L

ine) - An always-on broadband connection over traditional phone lines.

Dynamic IP Address

- A temporary IP address assigned by a DHCP server.

Encryption

- Encoding data transmitted in a network.

Ethernet

- IEEE standard network protocol that specifies how data is placed on and retrieved from a common transmission medium.

Firewall

- A set of related programs located at a network gateway server that protects the resources of a network from users from other networks.

Firmware

- The programming code that runs a networking device.

FTP

(

F

ile

T

ransfer

P

rotocol) - A protocol used to transfer files over a TCP/IP network.

Full Duplex

- The ability of a networking device to receive and transmit data simultaneously.

Gateway

- A device that interconnects networks with different, incompatible communications protocols.

Half Duplex

- Data transmission that can occur in two directions over a single line, but only one direction at a time.

HTTP

(

H

yper

T

ext

T

ransport

P

rotocol) - The communications protocol used to connect to servers on the World Wide Web.

IP

(

I

nternet

P

rotocol) - A protocol used to send data over a network.

IP Address

- The address used to identify a computer or device on a network.

66




IPCONFIG

- A Windows 2000 and XP utility that displays the IP address for a particular networking device.

ISP

(

I

nternet

S

ervice

P

rovider) - A company that provides access to the Internet.

LAN

- The computers and networking products that make up your local network.

MAC

(

M

edia

A

ccess

C

ontrol)

Address

- The unique address that a manufacturer assigns to each networking device.

Mbps

(

M

ega

B

its

P

er

S

econd) - One million bits per second; a unit of measurement for data transmission.

NAT

(

N

etwork

A

ddress

T

ranslation) - NAT technology translates IP addresses of a local area network to a different IP address for the Internet.

Network

- A series of computers or devices connected for the purpose of data sharing, storage, and/or transmission between users.

Packet

- A unit of data sent over a network.

Ping

(

P

acket

IN

ternet

G

roper) - An Internet utility used to determine whether a particular IP address is online.

POP3

(

P

ost

O

ffice

P

rotocol

3

) - A standard mail server commonly used on the Internet.

Port

- The connection point on a computer or networking device used for plugging in cables or adapters.

PPPoE

(

P

oint to

P

oint

P

rotocol

o

ver

E

thernet) - A type of broadband connection that provides authentication (username and password) in addition to data transport.

PPTP

(

P

oint-to-

P

oint

T

unneling

P

rotocol) - A VPN protocol that allows the Point to Point Protocol (PPP) to be tunneled through an IP network. This protocol is also used as a type of broadband connection in Europe.

RJ-45

(

R

egistered

J

ack

-45

) - An Ethernet connector that holds up to eight wires.

Router

- A networking device that connects multiple networks together.



67


Server

- Any computer whose function in a network is to provide user access to files, printing, communications, and other services.

SMTP

(

S

imple

M

ail

T

ransfer

P

rotocol) - The standard e-mail protocol on the Internet.

SNMP

(

S

imple

N

etwork

M

anagement

P

rotocol) - A widely used network monitoring and control protocol.

Static IP Address

- A fixed address assigned to a computer or device that is connected to a network.

Static Routing

- Forwarding data in a network via a fixed path.

Subnet Mask

- An address code that determines the size of the network.

Switch

- 1. A data switch that connects computing devices to host computers, allowing a large number of devices to share a limited number of ports. 2. A device for making, breaking, or changing the connections in an electrical circuit.

TCP

(

T

ransmission

C

ontrol

P

rotocol) - A network protocol for transmitting data that requires acknowledgement from the recipient of data sent.

TCP/IP

(

T

ransmission

C

ontrol

P

rotocol/

I

nternet

P

rotocol) - A set of instructions PCs use to communicate over a network.

Telnet

- A user command and TCP/IP protocol used for accessing remote PCs.

Throughput

- The amount of data moved successfully from one node to another in a given time period.

TX Rate

- Transmission Rate.

Upgrade

- To replace existing software or firmware with a newer version.

Upload

- To transmit a file over a network.

URL

(

U

niform

R

esource

L

ocator) - The address of a file located on the Internet.

WAN

(

W

ide

A

rea

N

etwork)- The Internet.

68




Appendix E: Specifications

Model

Data Networking

SPA2102

MAC Address (IEEE 802.3)

IPv4 - Internet Protocol v4 (RFC 791) upgradeable to v6 (RFC 1883)

ARP - Address Resolution Protocol

DNS - A Record (RFC 1706), SRV Record (RFC 2782)

DHCP Client - Dynamic Host Configuration Protocol (RFC 2131)

DHCP Server - Dynamic Host Configuration Protocol (RFC 2131)

PPPoE Client - Point to Point Protocol over Ethernet (RFC 2516)

ICMP - Internet Control Message Protocol (RFC792)

TCP - Transmission Control Protocol (RFC793)

UDP - User Datagram Protocol (RFC768)

RTP - Real Time Protocol (RFC 1889) (RFC 1890)

RTCP - Real Time Control Protocol (RFC 1889)

DiffServ (RFC 2475), Type of Service - TOS (RFC 791/1349)

VLAN Tagging - 802.1p

SNTP - Simple Network Time Protocol (RFC 2030)

Upload Data Rate Limiting - Static and Automatic

QoS - Voice Packet Prioritization over Other Packet Types

Router or Bridge Mode of Operation

MAC Address Cloning

Port Forwarding

Appendix E: Specifications


69


Voice Gateway

Voice Algorithms

Fax Capability

SIPv2: Session Initiation Protocol v2 (RFC 3261, 3262, 3263, 3264)

SIP Proxy Redundancy - Dynamic via DNS SRV, A Records

Re-registration with Primary SIP Proxy Server

SIP Support in Network Address Translation Networks - NAT (incl. STUN)

Secure (Encrypted) Calling via Pre-Standard Implementation of Secure RTP

Codec Name Assignment

G.711 (A-law and µ-law)

G.726 (16/24/32/40 kbps)

G.729 A

G.723.1 (6.3 kbps, 5.3 kbps)

Dynamic Payload

Adjustable Audio Frames per Packet

T.38 Fax

Fax Tone Detection and Pass-Through (Using .711)

Fax Pass-Though - Using G.711

DTMF: In-band & Out-of-band (RFC 2833) (SIP Info)

Flexible Dial Plan Support with Interdigit Timers and IP Dialing

Call Progress Tone Generation

Jitter Buffer - Adaptive

Frame Loss Concealment

Full Duplex Audio

Echo Cancellation (G.165/G.168)

VAD - Voice Activity Detection with Silence Suppression

Attenuation / Gain Adjustments

Flash Hook Timer

MWI - Message Waiting Indicator Tones

70




Security

Provisioning,

Administration &

Maintenance

Physical Interfaces

VMWI - Visual Message Waiting Indicator via FSK

Polarity Control

Hook Flash Event Signaling

Caller ID Generation (Name & Number) - Bellcore, DTMF, ETSI

Music on Hold Client

Streaming Audio Server - up to 10 sessions

Password Protected System Reset to Factory Default

Password Protected Admin and User Access Authority

Provisioning/Configuration/Authentication:

HTTPS with Factory Installed Client Certificate

HTTP Digest - Encrypted Authentication via MD5 (RFC 1321)

Up to 256-bit AES Encryption

Web Browser Administration & Configuration via Integrated Web Server

Telephone Key Pad Configuration with Interactive Voice Prompts

Automated Provisioning & Upgrade via HTTPS, HTTP, TFTP

Asynchronous Notification of Upgrade Availability via NOTIFY

Non-intrusive, In-Service Upgrades

Report Generation & Event Logging

Stats in BYE Message

Syslog & Debug Server Records

Per Line and Purpose Configurable Syslog and Debug Options

2 100baseT RJ-45 Ethernet Port (IEEE 802.3) -- 1 WAN, 1 LAN

2 RJ-11 FXS Phone Ports - For Analog Circuit Telephone Device (Tip/Ring)



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Subscriber Line Interface

Circuit (SLIC) Ring Voltage: 40-55 V

RMS

Configurable

Ring Frequency: 10 Hz - 40 Hz

Ring Waveform: Trapezoidal and Sinusoidal

Maximum Ringer Load: 3 REN

On-hook/off-hook Characteristics:

On-hook voltage (tip/ring): -50 V NOMINAL

Off-hook current: 25 mA min

Terminating Impedance: 8 Configurable Settings including

North America 600 ohms, European CTR21

Regulatory Compliance

Power Supply

FCC (Part 15 Class B), CE, ICES-003, A-Tick Certification, RoHS

Switching Type (100-240V) Automatic

DC Input Voltage: +5 VDC at 2.0 A Max.

Power Consumption: 5 Watts

Power Adapter: 100-240V - 50-60Hz (26-34VA) AC Input, 1.8 m cord

Power, Ethernet (WAN), Phone 1, Phone 2 Indicator Lights/LEDs

Documentation

Dimensions

(W x H x D)

Quick Installation and User Guides are downloadable from www.linksys.com

Administration Guide - Service Providers Only

Provisioning Guide - Service Providers Only

3.98" x 3.98" x 1.10"

(101 x 101 x 28 mm)

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Unit Weight

Operating Temp.

Storage Temp.

Operating Humidity

5.29 oz. (0.15 kg)

32 to 113º F (0 to 45º C)

-13 to 185º F (-25 to 85º C)

10 to 90% Non-condensing, operating and non-operating




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Appendix F: Warranty Information

This Warranty is valid and may be processed only in the country of purchase. Contact your service provider if the warranty support issues are to be handled by them as per your service agreements.

Linksys warrants to You that, for a period of two years (the “Warranty Period”), your Linksys Product will be substantially free of defects in materials and workmanship under normal use. Your exclusive remedy and Linksys' entire liability under this warranty will be for Linksys at its option to repair or replace the

Product or refund Your purchase price less any rebates. This limited warranty extends only to the original purchaser.

If the Product proves defective during the Warranty Period call Linksys Technical Support in order to obtain a Return Authorization Number, if applicable. BE SURE

TO HAVE YOUR PROOF OF PURCHASE ON HAND WHEN CALLING. If You are requested to return the Product, mark the Return Authorization Number clearly on the outside of the package and include a copy of your original proof of purchase. RETURN REQUESTS CANNOT BE PROCESSED WITHOUT PROOF OF PURCHASE. You are responsible for shipping defective Products to Linksys. Linksys pays for UPS Ground shipping from Linksys back to You only. Customers located outside of the United States of America and Canada are responsible for all shipping and handling charges.

ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE DURATION OF THE WARRANTY

PERIOD. ALL OTHER EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF NON-INFRINGEMENT, ARE

DISCLAIMED. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to You. This warranty gives

You specific legal rights, and You may also have other rights which vary by jurisdiction.

This warranty does not apply if the Product (a) has been altered, except by Linksys, (b) has not been installed, operated, repaired, or maintained in accordance with instructions supplied by Linksys, or (c) has been subjected to abnormal physical or electrical stress, misuse, negligence, or accident. In addition, due to the continual development of new techniques for intruding upon and attacking networks, Linksys does not warrant that the Product will be free of vulnerability to intrusion or attack.

TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT WILL LINKSYS BE LIABLE FOR ANY LOST DATA, REVENUE OR PROFIT, OR FOR SPECIAL, INDIRECT,

CONSEQUENTIAL, INCIDENTAL OR PUNITIVE DAMAGES, REGARDLESS OF THE THEORY OF LIABILITY (INCLUDING NEGLIGENCE), ARISING OUT OF OR RELATED TO THE

USE OF OR INABILITY TO USE THE PRODUCT (INCLUDING ANY SOFTWARE), EVEN IF LINKSYS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO

EVENT WILL LINKSYS’ LIABILITY EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT. The foregoing limitations will apply even if any warranty or remedy

Appendix F: Warranty Information

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Phone Adapter with Router provided under this Agreement fails of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to You.

Please direct all inquiries to: Linksys, P.O. Box 18558, Irvine, CA 92623.

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Appendix F: Warranty Information



Appendix G: Regulatory Information

FCC Statement

This product has been tested and complies with the specifications for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used according to the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which is found by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna

• Increase the separation between the equipment or devices

• Connect the equipment to an outlet other than the receiver's

• Consult a dealer or an experienced radio/TV technician for assistance

Safety Notices

Caution: To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord.

Do not use this product near water, for example, in a wet basement or near a swimming pool.

Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning.

Appendix G: Regulatory Information


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Industry Canada (Canada)

This device complies with Industry Canada ICES-003 rule.

Cet appareil est conforme à la norme NMB003 d'Industrie Canada.

EC Declaration of Conformity (Europe)

In compliance with the EMC Directive 89/336/EEC, Low Voltage Directive 73/23/EEC, and Amendment Directive 93/68/EEC, this product meets the requirements of the following standards:

• EN55022 Emission

• EN55024 Immunity

• EN60950 Safety

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User Information for Consumer Products Covered by EU Directive 2002/96/EC on Waste Electric and Electronic Equipment (WEEE)

This document contains important information for users with regards to the proper disposal and recycling of Linksys products. Consumers are required to comply with this notice for all electronic products bearing the following symbol:



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Appendix H: Contact Information

Internet Telephony Service Provider (ITSP)

For support, contact your ITSP.

Linksys

Visit Linksys online for information on the latest products and updates to your existing products at: http://www.linksys.com


Appendix H: Contact Information

Internet Telephony Service Provider (ITSP)


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Appendix H: Contact Information

Linksys



www.linksys.com


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