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Dell™ PowerEdge™ C2100
Systems
Hardware Owner’s
Manual
Regulatory Model FS12-TY
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Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
____________________
© 2013 Dell Inc. All rights reserved.
Trademarks used in this text: Dell™ and the DELL logo are trademarks of Dell Inc.
Regulatory Model FS12-TY
2013 - 11
Rev. A02
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Contents
1
About Your System .
. . . . . . . . . . . . . . . . . .
Accessing System Features During Startup .
10
. . . . . . . . . . . . .
12
. . . . . . . . . .
14
. . . . . . . . . . . . . . . . . . .
15
Back-Panel Features and Indicators
NIC Indicator Codes
Power and System Board Status Codes .
. . . . . . . .
18
. . . . . . . . . . . . . . . . . . . .
18
. . . . . . . . . . . . . . . . . . . . . . .
35
POST Error Codes
Post Beep Codes .
. . . . . . . . . . . . . . . . . . . .
Other Information You May Need
2
. . . . . . . . . . . .
Using the System Setup Program
Start Menu .
35
36
. . . . . .
37
. . . . . . . . . . . . . . . . . . . . . . .
37
System Setup Options at Boot .
. . . . . . . . . . . . .
38
. . . . . . . . . . . . . . . . . .
38
. . . . . . . . . . . . . . . . . . . . . . .
39
Console Redirection .
Main Menu .
17
. . . . .
Collecting System Event Log for Investigation
Beep Codes
9
. . . . . . . . . .
Front-Panel Features and Indicators
Hard-Drive Indicator Patterns .
. . . . . . .
9
Contents
3
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Main Screen
. . . . . . . . . . . . . . . . . . . .
AMIBIOS Settings.
. . . . . . . . . . . . . . . . .
40
Processor Settings
. . . . . . . . . . . . . . . . .
40
System Memory Settings
Advanced Menu
. . . . . . . . . . . . . .
40
. . . . . . . . . . . . . . . . . . . . .
40
. . . . . . . . . . . . . .
41
. . . . . . . . . . . . . . .
42
. . . . . . . . . . . . . . . . .
42
Processor Configuration
Memory Configuration
IDE Configuration .
Super IO Configuration
. . . . . . . . . . . . . . .
43
USB Configuration
. . . . . . . . . . . . . . . . .
43
PCI Configuration .
. . . . . . . . . . . . . . . . .
43
. . . . . . . . . . . . . . . . . . . . . . . .
45
Boot Menu
. . . . . . . . . . . .
45
. . . . . . . . . . . . . . . . . . . . . . .
47
Boot Settings Configuration
Server Menu
iBMC LAN Configuration
. . . . . . . . . . . . . .
Remote Access Configuration
Exit Menu .
49
. . . . . . . . . . . . . . . . . . . . . .
50
. . . . . . . . . . . . . . . . . . . . . . . .
50
Installing System Components
Safety Instructions .
51
51
. . . . . . . . . . . . . . . . . . . .
52
. . . . . . . . . . . . . . . . . . . . . . .
53
Removing a Hard-Drive Blank
. . . . . . . . . . .
54
Installing a Hard-Drive Blank .
. . . . . . . . . . .
54
Removing a Hard-Drive Carrier .
Contents
51
. . . . . . . . . . . . . . . . . .
Inside the System.
Hard Drives .
. . . . . . .
. . . . . . . . . . . . . . . . . . .
Recommended Tools .
4
48
. . . . . . . . . . .
Security Menu
3
39
. . . . . . . . . .
54
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Installing a Hard-Drive Carrier
. . . . . . . . . . .
Removing a Hard Drive From a
Hard-Drive Carrier . . . . . . .
Installing a Hard Drive Into a
Hard-Drive Carrier . . . . . .
55
. . . . . . . . . .
56
. . . . . . . . . . .
56
Removing the Optional Internal Hard Drive
. . . .
57
Installing the Optional Internal Hard Drive .
. . . .
58
. . . . . . . . . . . .
58
. . . . . . . . . . . . . . . .
58
. . . . . . . . . . . . . . . . .
59
. . . . . . . . . . . . . . . . . . . . .
60
Opening and Closing the System
Opening the System
Closing the System
Cooling Shroud.
Removing the Cooling Shroud
. . . . . . . . . . .
60
Installing the Cooling Shroud .
. . . . . . . . . . .
61
. . . . . . . . . . . . . . . . . . . . . . . .
62
Heat Sinks
Removing the Heat Sink
. . . . . . . . . . . . . .
62
Installing the Heat Sink .
. . . . . . . . . . . . . .
64
. . . . . . . . . . . . . . . . . . . . . . . .
64
Processor
Removing the Processor
. . . . . . . . . . . . . .
64
Installing the Processor
. . . . . . . . . . . . . .
66
. . . . . . . . . . . . . . . . . . . . .
67
System Memory
General Memory Module
Installation Guidelines . .
. . . . . . . . . . . . .
68
Mode-Specific Guidelines
. . . . . . . . . . . . .
69
Memory Socket Location on the
System Board . . . . . . . . . .
. . . . . . . . . .
Supported Memory Configuration
70
. . . . . . . . .
71
Removing Memory Modules
. . . . . . . . . . . .
72
Installing Memory Modules
. . . . . . . . . . . .
73
Contents
5
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Expansion-Card Riser and Expansion Card
. . . . . . .
75
Removing the Expansion-Card Riser
. . . . . . . .
75
Installing the Expansion-Card Riser
. . . . . . . .
77
Removing the Expansion Card
. . . . . . . . . . .
78
Installing the Expansion Card .
. . . . . . . . . . .
80
Integrated Storage Controller Cards .
. . . . . . . . . .
Removing the Integrated Storage
Controller Card . . . . . . . . . .
. . . . . . . . .
81
Installing the Integrated Storage
Controller Card . . . . . . . . . .
. . . . . . . . .
82
. . . . . . . . . . . . . . . . .
83
RAID Battery (Optional)
. . . . . . . . . . . . .
83
. . . . . . . . . . . . . .
84
. . . . . . . . . . . . . .
85
Removing a RAID Battery .
Installing a RAID Battery
Dual RAID Battery (Optional)
. . . . . . . . . .
85
. . . . . . . . . . . . . .
87
Removing a Dual RAID Battery .
Installing a RAID Battery
Mezzanine Card (10 GbE LAN) .
. . . . . . . . . . . . .
. . .
88
Installing the Mezzanine Card (10 GbE LAN) .
. . .
90
. . . . . . . . . . . . . . . . . . . . .
91
Removing the Power Supply
. . . . . . . . . . . .
91
Installing the Power Supply.
. . . . . . . . . . . .
92
Removing the Power Supply Blank .
. . . . . . . .
93
. . . . . . . . .
93
. . . . . . . . . . . . . . . .
93
Installing the Power Supply Blank
Power Distribution Board
Installing the Power Distribution
Board Assembly. . . . . . . . .
Contents
88
Removing the Mezzanine Card (10 GbE LAN).
Power Supplies
6
81
. . . . . . . . . .
94
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Cooling Fans .
Removing a Cooling Fan Assembly .
. . . . . . . .
95
Installing the Cooling Fan Assembly
. . . . . . . .
96
Removing the Fan Module
. . . . . . . . . . . . .
97
Installing the Fan Module.
. . . . . . . . . . . . .
98
. . . . . . . . . . . . . . . . . . . . . . . .
98
Backplane
. . . . . . . . . . . . .
98
. . . . . . . . . . . . . .
100
. . . . . . . . . . . . . . . .
100
Removing the Backplane .
Installing the Backplane
Control Panel Assembly .
. . . . . .
100
. . . . . . .
102
. . . . . . . . . . . . . . . . . . . . .
102
Removing the Control Panel Assembly .
Installing the Control Panel Assembly
System Battery .
Removing the System Battery
. . . . . . . . . . .
102
Installing the System Battery .
. . . . . . . . . . .
103
. . . . . . . . . . . . . . . . . . . . . .
104
System Board
4
95
. . . . . . . . . . . . . . . . . . . . . .
Removing the System Board
. . . . . . . . . . . .
104
Installing the System Board
. . . . . . . . . . . .
105
Troubleshooting Your System
Safety First—For You and Your System
Installation Problems
. . . . . . . .
109
. . . . . . . . .
109
. . . . . . . . . . . . . . . . . .
109
. . . . . . . .
110
Troubleshooting External Connections
. . . . . . . . .
110
Troubleshooting the Video Subsystem
. . . . . . . . .
110
. . . . . . . . . . . . .
110
Troubleshooting System Startup Failure
Troubleshooting a USB Device
Troubleshooting a Serial I/O Device
. . . . . . . . . .
Contents
111
7
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Troubleshooting a NIC
. . . . . . . . . . . . . . . . .
Troubleshooting a Wet System.
. . . . . . . . . . . .
. . . . . . . . .
114
Troubleshooting the System Battery .
. . . . . . . . .
114
. . . . . . . . . . .
115
. . . . . .
116
. . . . . . . . . . . . . . . . .
116
Troubleshooting System Cooling Problems
Troubleshooting a Fan
. . . . . . . . . . .
117
. . . . . . . . . . . . .
119
Troubleshooting System Memory
Troubleshooting a Hard Drive
Troubleshooting a Storage Controller .
. . . . . . . .
120
. . . . . . . . . .
121
. . . . . . . . . . . . .
122
. . . . . . . . . . . . . . .
123
Troubleshooting Expansion Cards .
Troubleshooting Processors .
IRQ Assignment Conflicts
Troubleshooting Changes in BIOS Settings .
. . . . .
124
. . . . . . . . . . .
125
. . . . . . . . . . . . . . . . . . . .
125
Jumpers and Connectors .
Jumper Settings
. . . . .
125
. . . . . . . . . . . . .
126
. . . . . . . . . . . . . . .
127
. . . . . . . . . . . . . . . .
129
System Configuration Jumper Settings .
Backplane Jumper Settings .
System Board Connectors
Backplane Connectors .
Power Distribution Board Connectors.
8
Contents
113
Troubleshooting a Damaged System .
Troubleshooting Power Supplies
5
112
. . . . . . . .
131
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6
Getting Help .
. . . . . . . . . . . . . . . . . . . . .
Contacting Dell
Index
133
133
. . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
135
Contents
9
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10
Contents
book.book Page 9 Friday, November 8, 2013 11:29 AM
1
About Your System
Accessing System Features During Startup
The following keystrokes provide access to system features during startup.
Keystroke
Description
<F2>
Enters the System Setup program. See "Start Menu" on page 37.
<F11>
Enters the BIOS Boot Manager. See "System Setup Options at Boot"
on page 38.
<F12>
Starts Preboot eXecution Environment (PXE) boot.
<Ctrl><C> Enters the SAS Configuration Utility. For more information,
see the SAS adapter documentation at support.dell.com/manuals.
<Ctrl><R>
Enters the RAID configuration utility. For more information,
see the documentation for your SAS RAID card at
support.dell.com/manuals.
<Ctrl><S>
Enters the utility to configure NIC settings for PXE boot. For more
information, see the documentation for your integrated NIC at
support.dell.com/manuals.
About Your System
9
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Front-Panel Features and Indicators
Figure 1-1. Front-Panel Features and Indicators
9
1
10
2
3
8
4
5
11
8
5
2
10
7
4
1
9
6
3
0
6
7
Item
Indicator, Button,
or Connector
1
Fault LED
Icon
Description
Displays status errors and is controlled
by the Baseboard Management
Controller (iBMC).
Blinks amber in the event of a noncritical failure, such as fan, voltage or
temperature state.
2
NIC LEDs (2)
Light green when a connection is made
to the NIC port, blink when there is
traffic on the NIC port.
3
Hard-drive activity
LED
Lights green when the hard drives are
active.
4
System ID LED
Blinks blue when the ID button is
pressed.
5
Hard-drives
Up to twelve hot-swappable 3.5" hard
drives.
10
About Your System
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Item
Indicator, Button,
or Connector
6
LCD panel
Icon
Description
Provides system ID, status information,
and system error messages.
The LCD lights blue during normal
system operation. The LCD lights
amber when the system needs attention,
and the LCD panel displays an error
code followed by descriptive text.
NOTE: If the system is connected to AC
power and an error has been detected,
the LCD lights amber regardless of
whether the system has been powered on.
7
Control panel
Comprises the various LEDs and
buttons.
8
Power button
When pressed, turns the system on.
9
System ID button
The identification buttons on the front
and back panels can be used to locate a
particular system within a rack. When
one of these buttons is pushed, the LCD
panel on the front and the blue system
status indicator on the back blink until
one of the buttons is pushed again.
About Your System
11
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Item
Indicator, Button,
or Connector
10
Power-on indicator
Icon
Description
The power-on indicator lights
when the system power is on.
NOTE: When powering on the system,
the video monitor can take from several
seconds to over 2 minutes to display an
image, depending on the amount of
memory installed in the system.
NOTE: On ACPI-compliant operating
systems, turning off the system using the
power button causes the system to
perform a graceful shutdown before
power to the system is turned off.
NOTE: To force an ungraceful shutdown,
press and hold the power button for
5 seconds.
Hard-Drive Indicator Patterns
Figure 1-2. Hard-Drive Indicators
1
2
1
12
hard-drive status indicator
(green and amber)
About Your System
2 hard-drive activity indicator (green)
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Table 1-1. Hard Drive Indicators—On-Board SATA Ports
Drive-Status Indicator/Drive-Activity Indicator
Condition
Off/Off
No drive
Steady green/Off
Drive online (no access)
Steady green/Off
Drive is present or in idle stage
Steady green/Blinks green
Drive access
Table 1-2. Hard Drive Indicators—SAS/SATA Add-on Cards
Drive-Status Indicator/Drive-Activity Indicator
Condition
Off/Off
No drive
Steady green/Off
Drive online (no access)
Steady green/Off
Drive is present or in idle stage
Steady green/Blinks green
Drive access
Steady amber/Off
Drive failed
Blinks amber/Steady green
Drive rebuilding
About Your System
13
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Back-Panel Features and Indicators
Figure 1-3. Back-Panel Features and Indicators
2
1
12
11 10
9
8
6
5
4
3
Item
Indicator, Button, or
Connector
1
Slot cover for power
supply 2
Your system comes with one single
power supply or a set of redundant
power supplies.
2
PCIe card slots cover
Accommodate an x8 half-length and a
full height card.
3
Mezzanine-card cover
Remove this cover before installing the
mezzanine card.
4
Ethernet connectors (2)
Embedded 10/100/1000 NIC connector.
5
KVM over iBMC Port
Dedicated management port.
14
About Your System
Icon
7
Description
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Item
Indicator, Button, or
Connector
Icon
Description
6
USB connectors (2)
Connect USB devices to the system.
The ports are USB 2.0-compliant.
7
Video connector
Connects a VGA display to the system.
8
Serial connector
Connects a serial device to the system.
9
Back ID LED
Lights when the system has been
selected for identification.
10
System identification
indicator
Lights amber when the system needs
attention due to a problem.
11
Fault LED
Displays status/errors and is controlled
by iBMC.
12
Power supply
750 W
NIC Indicator Codes
Figure 1-4. NIC Indicators
1
1
link indicator
2
2
activity indicator
About Your System
15
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Table 1-3. NIC Speed Indicator Codes
NIC Speed Indicator
Condition
Steady amber
Link at 1 Gbps
Blinks amber
Identifying port with 1 Gbps connection
Steady green
Link at 100 Mbps
Blinks green
Identifying port with 10 Mbps or 100 Mbps
connection
Green off
Link at 10 Mbps
Table 1-4. NIC Indicator Codes—iBMC
NIC Indicator
Condition
Steady green
Link LAN/No access
Blinks green
Accessing LAN
Green off
Idle
Table 1-5. NIC Speed Indicator Codes (KVM Over IP Port)
NIC Speed Indicator
Condition
Steady green
Link at 100 Mbps
Green off
Link at 10 Mbps
16
About Your System
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Power and System Board Status Codes
The LEDs on the system front and back panel display status codes during
system startup. All systems share the same LEDs on the front and back panel.
Table 1-6 lists the status associated with the codes.
Table 1-6. Power and System Board Indicator Codes
Power-On Indicator
Condition
Steady green, amber off
Power is on.
Green off, blinks amber
iBMC critical condition event in power
off mode (S4/S5).
Green, blinks amber
iBMC critical condition event in power
on mode (S0/S1).
Table 1-7. System Identification Indicators
System Identification Indicator
Condition
Steady blue
IPMI OEM command is set.
Option on Web is chosen.
Blinks blue
Identify button is pressed.
IPMI chassis Identified command is executed.
S3 Mode (4s/1s Interval).
Blinks blue continuously (four
seconds on/off
Power event in power standby mode (S3).
Blue off
Turned off by IPMI chassis identify command
or ID button press identification off.
Table 1-8. Power Indicator Codes
Power Indicator
Condition
Steady green
Power is on.
Steady yellow
Power supply faulty
(UVP/OVP/OCP/SCP/OTP/Fan Fault).
About Your System
17
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Power Indicator
Condition
Yellow off
Power supply is off or AC input
voltage is out of normal operating range
(90–264 VAC).
Blinks green
Standby power is on.
Table 1-9. Fault Indicator Codes
Fault Indicator
Condition
Blinks amber
Host has critical or non-critical events
detected by iBMC, please check iBMC SEL
for details.
Amber off
SEL is cleared or fail symptom has been
recovered. This failed LED will be turned
off in power off state.
Collecting System Event Log for Investigation
If the front panel LED blinks for 30 to 60 seconds upon applying AC power to
the power supply, the baseboard management controller (iBMC) is
initializing. If not, then the iBMC is not functioning. If the iBMC is working,
try to gather system event log (SEL) information for investigation.
POST Error Codes
Code
Log in iBMC Error Message
0000 Yes
Timer Error
Corrective Action
Remove AC power to the system for
10 seconds and restart the system.
If the problem persists, see "Getting
Help" on page 133.
0003 Yes
18
CMOS Battery
Low
About Your System
See "Troubleshooting the System Battery"
on page 114.
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Code
Log in iBMC Error Message
0004 Yes
Corrective Action
CMOS Settings Remove AC power to the system for
10 seconds and restart the system.
Wrong
If the problem persists, see "Getting
Help" on page 133.
0005 Yes
CMOS Checksum Remove AC power to the system for
10 seconds and restart the system.
Bad
If the problem persists, see "Getting
Help" on page 133.
000B Yes
CMOS memory
size Wrong
Remove AC power to the system for
10 seconds and restart the system.
If the problem persists, see "Getting
Help" on page 133.
000C Yes
RAM R/W test
failed
Remove AC power to the system for
10 seconds and restart the system.
If the problem persists, see "Getting
Help" on page 133.
000E Yes
A: Driver
Error
See "Troubleshooting a Hard Drive" on
page 119.
000F Yes
B: Driver
Error
See "Troubleshooting a Hard Drive" on
page 119.
0012 Yes
Remove AC power to the system for
CMOS
Date/Time Not 10 seconds and restart the system. See
"Troubleshooting the System Battery" on
Set
page 114.
If the problem persists, see "Getting
Help" on page 133.
0015 Yes
USB keyboard
not found
See "Getting Help" on page 133.
0016 Yes
POST NO PXEcapable
device
available
See "Getting Help" on page 133.
About Your System
19
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Code
Log in iBMC Error Message
Corrective Action
0017 Yes
See "Getting Help" on page 133.
WARN SETUP
INVALID Error
0018 Yes
WARN DIMM
COMPAT MINOR
X16 C0MBO
Error
See "Getting Help" on page 133.
0019 Yes
WARN DIMM
COMPAT MINOR
MAX RANKS
Error
See "Getting Help" on page 133.
001A Yes
WARN DIMM
COMPAT MINOR
QR Error
See "Getting Help" on page 133.
001B Yes
See "Getting Help" on page 133.
WARN DIMM
COMPAT MINOR
NOT SUPPORTED
Error
001C Yes
WARN LOCKSTEP See "Getting Help" on page 133.
DISABLE MINOR
RAS MODE
Error
001D Yes
WARN LOCKSTEP See "Getting Help" on page 133.
DISABLE MINOR
MISMATCHED
Error
001E Yes
See "Getting Help" on page 133.
WARN USER
DIMM DISABLE
QUAD AND 3DPC
Error
001F Yes
See "Getting Help" on page 133.
WARN USER
DIMM DISABLE
MEMTEST Error
20
About Your System
book.book Page 21 Friday, November 8, 2013 11:29 AM
Code
Log in iBMC Error Message
Corrective Action
See "Getting Help" on page 133.
0020 Yes
WARN MEMTEST
DIMM DISABLE
Error
0021 Yes
See "Getting Help" on page 133.
WARN MIRROR
DISABLE MINOR
RAS DISABLED
Error
0022 Yes
See "Getting Help" on page 133.
WARN MIRROR
DISABLE MINOR
MISMATCH
Error
0023 Yes
See "Getting Help" on page 133.
WARN MIRROR
DISABLE MINOR
MEMTEST Error
0024 Yes
WARN MEM
LIMIT Error
0025 Yes
See "Getting Help" on page 133.
WARN SPARE
DISABLE Error
0026 Yes
WARN UNUSED
MEMORY MINOR
MIRROR Error
See "Getting Help" on page 133.
0027 Yes
WARN UNUSED
MEMORY MINOR
LOCKSTEP
Error
See "Getting Help" on page 133.
0028 Yes
WARN RD DQ
DQS Error
See "Getting Help" on page 133.
0029 Yes
WARN RD RCVEN See "Getting Help" on page 133.
Error
002A Yes
WARN WR LEVEL See "Getting Help" on page 133.
Error
See "Getting Help" on page 133.
About Your System
21
book.book Page 22 Friday, November 8, 2013 11:29 AM
Code
Log in iBMC Error Message
Corrective Action
See "Getting Help" on page 133.
002B Yes
WARN WR DQ
DQS Error
002C Yes
WARN DIMM POP See "Getting Help" on page 133.
RUL MINOR OUT
OF ORDER
Error
002D Yes
WARN DIMM POP See "Getting Help" on page 133.
RUL MINOR
INDEPENDENT
MODE Error
002E Yes
See "Getting Help" on page 133.
WARN CLTT
MINOR NO TEMP
SENSOR Error
002F Yes
See "Getting Help" on page 133.
WARN CLTT
MINOR CIRCUIT
TST FAILED
Error
0030 Yes
WARN THROT
INSUFFICIENT
Error
See "Getting Help" on page 133.
0031 Yes
WARN CLTT
DIMM UNKNOWN
Error
See "Getting Help" on page 133.
0032 Yes
WARN DQS TEST See "Getting Help" on page 133.
MINOR CLEANUP
Error
0033 Yes
WWARN DQS
TEST MINOR
DELAYS Error
0034 Yes
WARN MEM TEST See "Getting Help" on page 133.
Error
22
About Your System
See "Getting Help" on page 133.
book.book Page 23 Friday, November 8, 2013 11:29 AM
Code
Log in iBMC Error Message
Corrective Action
0035 Yes
See "Getting Help" on page 133.
WARN DIMM
VREF NOT
PRESENT Error
0036 Yes
WARN DDR3L
MIXED Error
See "Getting Help" on page 133.
0037 Yes
WARN DDR3L
3DPC Error
See "Getting Help" on page 133.
0038 Yes
WARN DDR3L
2DPC 1333
Error
See "Getting Help" on page 133.
0039 Yes
WARN DDR3L
FORCE 150
Error
See "Getting Help" on page 133.
003A Yes
WARN MEM
OVERRIDE
DISABLED
Error
See "Getting Help" on page 133.
0040 Yes
Refresh timer Remove AC power to the system for
10 seconds and restart the system.
test failed
If the problem persists, see "Getting
Help" on page 133.
0041 Yes
0042 Yes
Display
memory test
failed
Remove AC power to the system for
10 seconds and restart the system.
CMOS Display
Type Wrong
Remove AC power to the system for
10 seconds and restart the system.
If the problem persists, see "Getting
Help" on page 133.
If the problem persists, see "Getting
Help" on page 133.
0044 Yes
DMA
Controller
Error
See "Troubleshooting System Memory"
on page 117.
If the problem persists, see "Getting
Help" on page 133.
About Your System
23
book.book Page 24 Friday, November 8, 2013 11:29 AM
Code
Log in iBMC Error Message
0045 Yes
DMA-1 Error
Corrective Action
See "Troubleshooting System Memory"
on page 117.
If the problem persists, see "Getting
Help" on page 133.
0046 Yes
DMA-2 Error
See "Troubleshooting System Memory"
on page 117.
If the problem persists, see "Getting
Help" on page 133.
0047 Yes
Unknown BIOS
error
Remove AC power to the system for
10 seconds and restart the system.
If the problem persists, see "Getting
Help" on page 133.
0048 Yes
Password
check failed
Reset password. See "Jumper Settings" on
page 125.
If the problem persists, see "Getting
Help" on page 133.
0049 Yes
Unknown BIOS
error
Remove AC power to the system for
10 seconds and restart the system.
If the problem persists, see "Getting
Help" on page 133.
004A Yes
Unknown BIOS
error
Remove AC power to the system for
10 seconds and restart the system.
If the problem persists, see "Getting
Help" on page 133.
004B Yes
Unknown BIOS
error
Remove AC power to the system for
10 seconds and restart the system.
If the problem persists, see "Getting
Help" on page 133.
005E Yes
Password
check failed
Reset password. See "Jumper Settings" on
page 125.
If the problem persists, see "Getting
Help" on page 133.
24
About Your System
book.book Page 25 Friday, November 8, 2013 11:29 AM
Code
Log in iBMC Error Message
Corrective Action
005D Yes
S.M.A.R.T.
Command
Failed
S.M.A.R.T.
Status BAD,
Backup and
Replace
See "Getting Help" on page 133.
0060 Yes
Primary
Master Hard
Disk Error
See "Troubleshooting a Hard Drive" on
page 119.
0061 Yes
Primary Slave See "Troubleshooting a Hard Drive" on
page 119.
Hard Disk
Error
0062 Yes
Secondary
Master Hard
Disk Error
See "Troubleshooting a Hard Drive" on
page 119.
0063 Yes
Secondary
Slave Hard
Disk Error
See "Troubleshooting a Hard Drive" on
page 119.
0080 Yes
Primary
Master Drive
- ATAPI
Incompatible
See "Troubleshooting a Hard Drive" on
page 119.
0081 Yes
Primary Slave See "Troubleshooting a Hard Drive" on
Drive - ATAPI page 119.
Incompatible
0082 Yes
Secondary
Master Drive
- ATAPI
Incompatible
See "Troubleshooting a Hard Drive" on
page 119.
About Your System
25
book.book Page 26 Friday, November 8, 2013 11:29 AM
Code
Log in iBMC Error Message
Corrective Action
0083 Yes
See "Troubleshooting a Hard Drive" on
Secondary
Slave Drive - page 119.
ATAPI
Incompatible
0101 Yes
Warning! This
system board
does not
support the
power
requirements
of the
installed
processor.
The processor
will be run
at a reduced
frequency,
which will
impact system
performance.
Ensure that your processors match and
conform to the type described in the
processor technical specifications
outlined in your system’s Getting Started
Guide.
0102 Yes
Error! The
CPU Core to
Bus ratio or
VID
configuration
has failed!
Please enter
BIOS Setup
and re-config
it.
The message is displayed on the screen,
an error is logged to the SEL, and user
input is required to continue. The user
can take immediate corrective action or
choose to continue booting.
0120 Yes
Thermal
Failure
detected by
PROCHOT#
Ensure that the processor heat sinks are
properly installed.
26
About Your System
See "Troubleshooting Processors" on
page 122.
See "Troubleshooting Processors" on
page 122 and "Troubleshooting System
Cooling Problems" on page 116.
book.book Page 27 Friday, November 8, 2013 11:29 AM
Code
Log in iBMC Error Message
0121 Yes
0122 Yes
0123 Yes
0124 Yes
0125 Yes
0126 Yes
0127 Yes
Corrective Action
Thermal
Failure
detected by
PROCHOT#
Ensure that the processor heat sinks are
properly installed.
Thermal
Failure
detected by
PROCHOT#
Ensure that the processor heat sinks are
properly installed.
Thermal
Failure
detected by
PROCHOT#.
Ensure that the processor heat sinks are
properly installed.
Thermal
Failure
detected by
PROCHOT#
Ensure that the processor heat sinks are
properly installed.
Thermal
Failure
detected by
PROCHOT#
Ensure that the processor heat sinks are
properly installed.
Thermal
Failure
detected by
PROCHOT#
Ensure that the processor heat sinks are
properly installed.
Thermal
Failure
detected by
PROCHOT#
Ensure that the processor heat sinks are
properly installed.
See "Troubleshooting Processors" on
page 122 and "Troubleshooting System
Cooling Problems" on page 116.
See "Troubleshooting Processors" on
page 122 and "Troubleshooting System
Cooling Problems" on page 116.
See "Troubleshooting Processors" on
page 122 and "Troubleshooting System
Cooling Problems" on page 116.
See "Troubleshooting Processors" on
page 122 and "Troubleshooting System
Cooling Problems" on page 116.
See "Troubleshooting Processors" on
page 122 and "Troubleshooting System
Cooling Problems" on page 116.
See "Troubleshooting Processors" on
page 122 and "Troubleshooting System
Cooling Problems" on page 116.
See "Troubleshooting Processors" on
page 122 and "Troubleshooting System
Cooling Problems" on page 116.
About Your System
27
book.book Page 28 Friday, November 8, 2013 11:29 AM
Code
Log in iBMC Error Message
0150 Yes
Processor
failed BIST
Corrective Action
Remove AC power to the system for 10
seconds and restart the system.
If the problem persists, see "Getting
Help" on page 133.
0151 Yes
Processor
failed BIST
Remove AC power to the system for
10 seconds and restart the system.
If the problem persists, see "Getting
Help" on page 133.
0152 Yes
Processor
failed BIST
Remove AC power to the system for
10 seconds and restart the system.
If the problem persists, see "Getting
Help" on page 133.
0153 Yes
Processor
failed BIST
Remove AC power to the system for
10 seconds and restart the system.
If the problem persists, see "Getting
Help" on page 133.
0154 Yes
Processor
failed BIST
Remove AC power to the system for
10 seconds and restart the system.
If the problem persists, see "Getting
Help" on page 133.
0155 Yes
Processor
failed BIST
Remove AC power to the system for
10 seconds and restart the system.
If the problem persists, see "Getting
Help" on page 133.
0156 Yes
Processor
failed BIST
Remove AC power to the system for
10 seconds and restart the system.
If the problem persists, see "Getting
Help" on page 133.
0157 Yes
Processor
failed BIST
Remove AC power to the system for
10 seconds and restart the system.
If the problem persists, see "Getting
Help" on page 133.
28
About Your System
book.book Page 29 Friday, November 8, 2013 11:29 AM
Code
Log in iBMC Error Message
0160 Yes
0161 Yes
0162 Yes
0163 Yes
0164 Yes
0165 Yes
0166 Yes
0167 Yes
0180 Yes
Corrective Action
Processor
missing
microcode
A BIOS update is required.
Processor
missing
microcode
A BIOS update is required.
Processor
missing
microcode
A BIOS update is required.
Processor
missing
microcode
A BIOS update is required.
Processor
missing
microcode
A BIOS update is required.
Processor
missing
microcode
A BIOS update is required.
Processor
missing
microcode
A BIOS update is required.
Processor
missing
microcode
A BIOS update is required.
If the problem persists, see "Getting
Help" on page 133.
If the problem persists, see "Getting
Help" on page 133.
If the problem persists, see "Getting
Help" on page 133.
If the problem persists, see "Getting
Help" on page 133.
If the problem persists, see "Getting
Help" on page 133.
If the problem persists, see "Getting
Help" on page 133.
If the problem persists, see "Getting
Help" on page 133.
If the problem persists, see "Getting
Help" on page 133.
BIOS does not Ensure that your processors match
and conform to the type described in
support
the processor technical
current
specifications outlined in your
stepping
system’s Getting Started Guide.
About Your System
29
book.book Page 30 Friday, November 8, 2013 11:29 AM
Code
Log in iBMC Error Message
0181 Yes
Corrective Action
BIOS does not Ensure that your processors match
and conform to the type described in
support
the processor technical
current
specifications outlined in your
stepping
system’s Getting Started Guide.
0182 Yes
BIOS does not Ensure that your processors match
and conform to the type described in
support
the processor technical
current
specifications outlined in your
stepping
system’s Getting Started Guide.
0183 Yes
BIOS does not Ensure that your processors match
and conform to the type described in
support
the processor technical
current
specifications outlined in your
stepping
system’s Getting Started Guide.
0184 Yes
BIOS does not Ensure that your processors match
and conform to the type described in
support
the processor technical
current
specifications outlined in your
stepping
system’s Getting Started Guide.
0185 Yes
BIOS does not Ensure that your processors match
and conform to the type described in
support
the processor technical
current
specifications outlined in your
stepping
system’s Getting Started Guide.
0186 Yes
BIOS does not Ensure that your processors match
and conform to the type described in
support
the processor technical
current
specifications outlined in your
stepping
system’s Getting Started Guide.
0187 Yes
BIOS does not Ensure that your processors match and
conform to the type described in the
support
processor technical specifications
current
outlined in your system’s Getting Started
stepping
Guide.
30
About Your System
book.book Page 31 Friday, November 8, 2013 11:29 AM
Code
Log in iBMC Error Message
Corrective Action
0194 Yes
CPUID,
Processor
family are
different
Ensure that your processors match and
conform to the type described in the
processor technical specifications
outlined in your system’s Getting Started
Guide.
0196 Yes
CPUID,
Processor
Model are
different
Ensure that your processors match
and conform to the type described in
the processor technical
specifications outlined in your
system’s Getting Started Guide.
0193 Yes
CPUID,
Processor
stepping are
different
Ensure that your processors match
and conform to the type described in
the processor technical
specifications outlined in your
system’s Getting Started Guide.
0192 Yes
L2 cache size Remove AC power to the system for
10 seconds and restart the system.
mismatch
If the problem persists, see "Getting
Help" on page 133.
0197 Yes
Processor
speeds
mismatched
Ensure that your processors match
and conform to the type described in
the processor technical
specifications outlined in your
system’s Getting Started Guide.
0198 Yes
Processor
Mismatch
Ensure that your processors match
and conform to the type described in
the processor technical
specifications outlined in your
system’s Getting Started Guide.
0400 Yes
AHCI Port0
HDD Error
See "Troubleshooting a Hard Drive" on
page 119.
0401 Yes
AHCI Port1
HDD Error
See "Troubleshooting a Hard Drive" on
page 119.
0402 Yes
AHCI Port2
HDD Error
See "Troubleshooting a Hard Drive" on
page 119.
About Your System
31
book.book Page 32 Friday, November 8, 2013 11:29 AM
Code
Log in iBMC Error Message
Corrective Action
0403 Yes
AHCI Port3
HDD Error
See "Troubleshooting a Hard Drive" on
page 119.
0404 Yes
AHCI Port4
HDD Error
See "Troubleshooting a Hard Drive" on
page 119.
0405 Yes
AHCI Port5
HDD Error
See "Troubleshooting a Hard Drive" on
page 119.
5120 Yes
CMOS cleared
by jumper
Reset password. See "Jumper Settings" on
page 125.
If the problem persists, see "Getting
Help" on page 133.
5121 Yes
Password
cleared by
jumper
Reset password. See "Jumper Settings" on
page 125.
If the problem persists, see "Getting
Help" on page 133.
5125 Yes
See "Getting Help" on page 133.
Not enough
space to copy
PCI Option
ROM
8101 Yes
Warning! USB
Host
Controller
not found at
the specified
address!!!
See "Troubleshooting a USB Device" on
page 110.
Error! USB
device failed
to
initialize!!!
See "Troubleshooting a USB Device" on
page 110.
Warning!
Unsupported
UBS device
found and
disabled!!!
See "Troubleshooting a USB Device" on
page 110.
8102 Yes
8103 Yes
32
About Your System
If the problem persists, see "Getting
Help" on page 133.
If the problem persists, see "Getting
Help" on page 133.
If the problem persists, see "Getting
Help" on page 133.
book.book Page 33 Friday, November 8, 2013 11:29 AM
Code
Log in iBMC Error Message
8104 Yes
8105 Yes
8301 Yes
8302 Yes
8601 Yes
Corrective Action
Warning! Port
60h/64h
emulation is
not supported
by this USB
Host
Controller!!!
See "Troubleshooting a USB Device" on
page 110.
Warning! EHCI
controller
disabled. It
requires 64bit data
support in
the BIOS.
See "Troubleshooting a USB Device" on
page 110.
Not enough
space in
Runtime area!
SMBIOS data
will not be
available.
See "Troubleshooting System Memory"
on page 117.
Not enough
space in
Runtime area!
SMBIOS data
will not be
available.
See "Troubleshooting System Memory"
on page 117.
Error: iBMC
Not
Responding
Remove AC power to the system for
10 seconds and restart the system.
If the problem persists, see "Getting
Help" on page 133.
If the problem persists, see "Getting
Help" on page 133.
If the problem persists, see "Getting
Help" on page 133.
If the problem persists, see "Getting
Help" on page 133.
If the problem persists, see "Getting
Help" on page 133.
About Your System
33
book.book Page 34 Friday, November 8, 2013 11:29 AM
Code
Log in iBMC Error Message
8701 Yes
34
Insufficient
Runtime space
for MPS data.
System may
operate in
PCI or NonMPS mode.
About Your System
Corrective Action
Remove AC power to the system for
10 seconds and restart the system.
If the problem persists, see "Getting
Help" on page 133.
book.book Page 35 Friday, November 8, 2013 11:29 AM
Beep Codes
The following table describes the system pre post beep codes.
Table 1-10.
Pre Post Beep Codes
Number of Beeps
Description
1
No media
2
Boot-block BIOS file absent
3
Insert next diskette in A:
4
Flash program successful
5
Read file error
7
No flash present
8
Floppy controller error
10
Flash erase error
11
Flash program error
12
Wrong BIOS file size
13
ROM image mismatch
14 (1 long beep
after 4 beeps)
BIOS recovery by jumper
Post Beep Codes
Table 1-11.
Post Beep Codes
Number of Beeps
Description
1
Refresh timer error
3
Base 64 K memory failure
6
8042 – gate A20 failure
8
Display memory read/write failure
2
Exception interrupt shutdown
3
No main memory
About Your System
35
book.book Page 36 Friday, November 8, 2013 11:29 AM
Other Information You May Need
WARNING: See the safety and regulatory information that shipped with your
system. Warranty information may be included within this document or as a
separate document.
•
The Getting Started Guide provides an overview of rack installation,
system features, setting up your system, and technical specifications.
•
Dell systems management application documentation provides
information about installing and using the systems management software.
This document is available online at support.dell.com/manuals.
NOTE: Always check for updates on support.dell.com/manuals and read the
updates first because they often supersede information in other documents.
36
About Your System
book.book Page 37 Friday, November 8, 2013 11:29 AM
Using the System Setup Program
2
Start Menu
The system employs the latest AMI Core BIOS, which is stored in
Flash memory. The Flash memory supports the Plug and Play specification,
and contains a System Setup program, the Power-On Self-Test (POST)
routine, and the PCI auto-configuration utility.
This system board supports system BIOS shadowing, enabling the BIOS to
execute from 64-bit onboard write-protected DRAM.
The system board helps to configure the following items:
•
Hard drives, diskette drives, and peripherals
•
Password protection from unauthorized use
•
Power management features
This Setup utility should be executed under the following conditions:
•
When changing the system configuration
•
When a configuration error is detected by the system and you are
prompted to make changes to the Setup utility
•
When redefining the communication ports to prevent any conflicts
•
When changing the password or making other changes to the security
setup
NOTE: Only items in brackets [ ] can be modified. Items that are not in brackets
are display only.
Using the System Setup Program
37
book.book Page 38 Friday, November 8, 2013 11:29 AM
System Setup Options at Boot
You can initiate Setup by pressing <F2> during POST.
Console Redirection
The console redirection allows a remote user to diagnose and fix problems
on a system, which has not successfully booted the operating system.
The centerpiece of the console redirection is the BIOS Console. The BIOS
Console is a Flash ROM-resident utility that redirects input and output over
a serial or modem connection.
The BIOS supports console redirection to a serial port. If a serial port based
headless system support is provided by the system, the system must provide
support for redirection of all BIOS driven console I/O to the serial port.
The driver for the serial console must be capable of supporting the
functionality documented in the ANSI Terminal Definition.
38
Using the System Setup Program
book.book Page 39 Friday, November 8, 2013 11:29 AM
Main Menu
The main menu displays information about your system board and BIOS.
Main Screen
Figure 2-1. System Setup Program Main Screen
Use [ENTER],[TAB]
or [SHIFT TAB] to
select
Use [+] or [-] to
configure system time
+Tab
F1
F10
Esc
Select Screen
Select Item
Change Field
Select Field
General Help
Save and Exit
Exit
NOTE: The options for the System Setup program change based on the
system configuration.
NOTE: The System Setup program defaults are listed under their respective options
in the following sections, where applicable.
Using the System Setup Program
39
book.book Page 40 Friday, November 8, 2013 11:29 AM
AMIBIOS Settings
Option
Description
Version
Displays the BIOS version. Check this version number when
updating BIOS from the manufacturer.
Build Date
Displays the date the BIOS was created.
Processor Settings
Option
Description
Type
Displays the type of processor installed on the system board.
Speed
Displays the maximum speed of the processor.
Count
Displays the number of installed processors.
System Memory Settings
Option
Description
Size
Displays how much memory (DRAM) is installed on the
system board.
System Time
Scroll to adjust the time.
System Date
Scroll to adjust the date.
Advanced Menu
This option displays a table of items that define advanced information about
your system.
WARNING: Making incorrect settings to items on these pages may cause the
system to malfunction. Unless you have the experience in adjusting these items,
it is recommended that you leave these settings at the default values. If making
settings to items on these pages causes your system to malfunction or prevents the
system from booting, open BIOS and choose "Load Optimal Defaults" in the Exit
menu to boot up normally.
40
Using the System Setup Program
book.book Page 41 Friday, November 8, 2013 11:29 AM
Processor Configuration
Option
Description
Hardware Prefetcher
(Enabled default)
Enable this option to control the Hardware Prefetcher
feature.
Adjacent Cache Line
Prefetch (Enabled
default)
Enable this option to control the Adjacent Cache Line
Prefetch feature.
Max CPUID Value Limit Enable this option to limit the maximum CPUID input
(Disabled default)
value to 03h when queried, even if the processor supports
a higher CPUID input value.
NOTE: This feature is disabled for Windows® XP Intel®
processors from Pentium™ Pro onwards, except Intel
Pentium 4, that have a maximum CPUID input value of only
02h or 03h.
Intel(R) Virtualization
Tech (Enabled default)
Enable this option when the processor supports VT. A full
reset is needed to change its state.
Execute-Disable Bit
Capability (Enabled
default)
When Disabled, forces the XD feature flag to always
return 0.
Active Processor Cores
(All default)
Sets the number of cores to enable in each processor
package.
Intel(R) HT Technology
(Enabled default)
When Disabled, allows only one thread per enabled core.
Intel(R) SpeedStep(TM) Allows the clock speed of the processor to be dynamically
tech (Enabled for OS
changed by software.
default)
Intel(R) TurboMode tech Allows processor cores to run faster than marked
(Enabled default)
frequency in specific condition.
Intel(R) C-STATE tech
(Enabled default)
CState: CPU idle is set to C1/C2/C3/C6.
C3 State (Disabled
default)
Selects C3 state.
C6 State (Enabled
default)
Selects C6 state.
Using the System Setup Program
41
book.book Page 42 Friday, November 8, 2013 11:29 AM
Option
Description
NUMA Support
(Disabled default)
When Enabled, executes software for NUMA aware OS.
When Disabled, allows better memory access
performance for non-NUMA OS.
Memory Configuration
Option
Description
Current Memory
Frequency
Displays the current memory frequency.
Memory Turbo Mode
(Disabled default)
Enables/disables the memory turbo mode.
Memory Frequency
(Auto default)
Forces a DDR3 frequency slower than the common tck
detected using SPD.
Memory Mode
(Independent default)
Selects the memory mode.
Throttling - Closed Loop Enables BIOS to program Closed Loop throttling for
(Enabled default)
memory components.
Throttling - Open Loop
(Enabled default)
Enables BIOS to program Open Loop throttling for
memory components.
IDE Configuration
Option
Description
SATA Configuration
(Enhanced default)
Configures the SATA.
Configure SATA#1 as
(IDE default)
Configures the SATA#1.
• IDE
• AHCI
• RAID
Hard Disk Write Protect
(Disabled default)
Enables or disables device write protection. This is
effective only if the device is accessed through BIOS.
IDE Detect Time Out
(Sec)
Selects the time out value for detecting ATA/ATAPI
device(s).
42
Using the System Setup Program
book.book Page 43 Friday, November 8, 2013 11:29 AM
Super IO Configuration
Option
Description
Serial Port1 Address
(3F8/IRQ4 default)
Assigns the I/O address and IRQ for the first onboard
serial port.
Serial Port2 Address
(3F8/IRQ4 default)
Assigns the I/O address and IRQ for the second onboard
serial port.
USB Configuration
Option
Description
USB Devices Enabled
Displays USB devices currently detected.
Legacy USB Support
(Auto default)
Enables support for legacy USB devices. Select Auto to
disable legacy support if no USB devices are connected.
USB 2.0 Controller
Configures the USB 2.0 controller in HiSpeed
(480 Mbps) or FullSpeed (12 Mbps).
USB Mass Storage Reset
Delay (20 Sec default)
Sets the number of seconds that the POST waits for the
USB mass storage device after the start unit command is
issued.
Device#
USB device model name.
Emulation Type (Auto
default)
If the type is set to Auto, USB devices which are
less than 530 MB are emulated as floppies and the
others are emulated as hard drives. Forced FDD option
can be used to force a formatted hard drive to boot
as FDD (e.g. ZIP drive).
PCI Configuration
Option
Description
NIC1 KAWELA
(Enable with PXE
default)
Enables or disables onboard 82576 NIC1 PXE
option ROM.
NIC2 KAWELA
(Enable with PXE
default)
Enables or disables onboard 82576 NIC2 PXE
option ROM.
Using the System Setup Program
43
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Option
Description
PCI-E SLOT Option
Rom (Enabled default)
Enables or disables add-on card option ROM.
PCI-E Connector Option Enables or disables board to board PCI-E connector
Rom (Enabled default)
option ROM.
NIC1 Mac Address
Displays the NIC1 MAC address.
NIC2 Mac Address
Displays the NIC2 MAC address.
Current QPI Frequency
Displays the QPI frequency.
QPI Link Speed
(Full-Speed default)
Sets the QPI link speed.
QPI Frequency
(Auto default)
Sets the QPI frequency to
AUTO/4.800GT/5.866GT/6.400GT.
QPI L0s and L1
(Enabled default)
Enables or disables the QPI L0s and L1.
Crystal Beach / DMA
(Disabled default)
Enables or disables the Crystal Beach/DMA
configuration.
Intel VT-d
(Disabled default)
Enables or disables the Intel® Virtualization Technology
for Directed I/O.
SR-IOV Supported
(Disabled default)
Enables or disables SR-IOV support.
Active State Power
Management
(Disabled default)
Enables the individual serial Links in a PCI Express fabric
to be incrementally reduced as a Link becomes less active.
ME Support
(Enabled default)
Enables the Management Engine (ME) to allow for the
use of Intel AMT.
iSCSI Remote Boot
Enable or disable onboard LAN to iSCSI.
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Boot Menu
Option
Description
Boot Settings
Configuration
Configures the settings during system boots.
Boot Device Priority
Specifies the boot device priority.
Hard Disk Drives
Specifies the boot device priority sequence from the
available hard drives.
CD/DVD Drives
Specifies the boot device priority sequence from the
available CD/DVD drives.
Network Device
Specifies the network device.
USB Drives
Specifies the boot device priority sequence from the
available USB drives.
Boot Settings Configuration
Option
Description
Quick Boot
(Enabled default)
Enables you to allow BIOS to skip certain tests during the
POST, which decreases boot up time.
Quiet Boot
(Enabled default)
Enable or disable quiet boot.
Disabled: displays normal POST messages.
Enabled: displays OEM logo instead of POST messages.
AddOn ROM Display
Mode (Force BIOS
default)
Enables you to display mode controlled by BIOS or addon
ROM.
Bootup Num-Lock
(On default)
Enables you to set the state of the keyboard keypad on boot.
On: The keypad functions as a keypad.
Off: The keypad functions as auxiliary cursor movement
keys.
Wait For 'F1' If Error
(Disabled default)
Enables the system to prompt you to press <F1> if an error
occurs. This enables you to view the error.
Hit 'F2' Message Display Enables the system to prompt you to press <F2> to enter
(Enabled default)
the BIOS Setup Utility.
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Option
Description
Force PXE First
(Enabled default)
Enables forced network boot (PXE).
Force PXE Boot Only
Enable or disable PXE to be the only boot device.
Force USB First
Enable force USB to be the first boot device.
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Server Menu
NOTE: Delay Time, Minimum time, and Maximum time are only shown in SETUP
screen when AC Power Recovery Delay is set to User define. The selection of
Restore on AC Power Loss setup to Power-on or Last State takes 60 seconds for
running iBMC initialization after AC Power on.
Option
Description
Status of iBMC
Displays the status of iBMC.
IPMI Specification
Version
Displays the iBMC supported IPMI version.
iBMC Firmware Version
Displays the firmware version of iBMC.
Set iBMC LAN
Configuration
Input for Set LAN configuration command.
Remote Access
Configuration
Configures remote access.
Restore on AC Power
Loss (Power Off default)
Restores the AC power setting. The options are Power
Off, Power On and Last State.
Power Staggering
Selects the time of system power on after iBMC initiates.
AC Recovery (Immediate Immediate: powers on directly after iBMC initiates.
default)
Random: randomly selects time to power on.
User define: allows the user to select the time.
Power On Delay
Sets the AC power recovery delay time.
View iBMC System
Event Log
Displays all events in the iBMC Event Log.
Clear iBMC System
Event Log
Clears all events in iBMC System Event Log.
Event Logging
(Enabled default)
Enables or disables BIOS to record Event Logging.
ECC Event Logging
(Enabled default)
Enables or disables ECC Event Logging.
PCI Error Logging
(Enabled default)
Enables or disables PCI Error Logging.
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Option
Description
QPI Error Logging
(Enabled default)
Enables or disables IOH QPI 0/1 error.
IOH Internal Error
Logging (Enabled
default)
Enables or disables IOH Internal error logging.
NMI on Error
(Fatal default)
Enable to set the state of NMI on Error:
• Fatal: Fatal error issue NMI.
• Uncorrectable: Fatal and Uncorrectable errors issue
NMI.
• Correctable: Issues NMI on all errors.
iBMC LAN Configuration
Option
Description
Channel Number
Displays channel number of iBMC.
Channel Number Status
(01 default)
Displays channel number status of iBMC.
iBMC LAN Port
Configuration
(Shared-NIC default)
Select the iBMC LAN Port Configuration type.
DHCP Enabled
(Disabled default)
Enables or disables the iBMC to get the LAN IP from
a DHCP server.
IP Address
Enter an IP address in decimal in the form of
XXX.XXX.XXX.XXX (XXX less than 256 and
in decimal only).
Subnet Mask
Enter a Subnet Mask in decimal in the form of
XXX.XXX.XXX.XXX (XXX less than 256 and
in decimal only).
Gateway Address
Enter Gateway Address in decimal in the form of
XXX.XXX.XXX.XXX (XXX less than 256 and
in decimal only).
Current MAC Address in Displays the MAC address of iBMC.
iBMC
IPV6 Mode
48
Enable or disable IPv6 support in iBMC.
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Option
Description
IPv6 AutoConfig
Enable or disable IPv6 auto config.
IPv6 Prefix Length
Enter the IPv6 prefix length in decimal in the form of xxx
(xxx less than 128 and in decimal only).
IPv6 IP Address
Enter IPv6 address in string form.
IPv6 Gateway Address
Enter IPv6 Gateway address in string from.
Remote Access Configuration
Option
Description
Remote Access (Enabled Selects remote access type.
default)
Serial Port Number
(COM1 default)
Selects serial port for console redirection.
Current SOL Baud Rate
Displays the current SOL Baud Rate.
Serial Port Mode
(115200 8,n,1 default)
Selects serial port settings. The default value may change
if SOL baud rate is fixed by customer request.
Flow Control
(None default)
Selects flow control for console redirection.
Redirection After BIOS
POST (Enabled default)
Selects the settings for the redirection.
• Disabled: turns off the redirection after POST.
• Enabled: redirection is always active.
Terminal Type
(ANSI default)
Selects the target terminal type.
NOTE: When Flow Control is set to Software, the Hyper Terminal on remote side is
discontinued by pressing <Ctrl><S>. But the <Ctrl><S> is also the Setup Key Stroke
for setting onboard NIC PXE Option ROM Configuration. Therefore, we suggest
users change <Ctrl><S> to <Ctrl><B> in PXE OPROM Configuration in order to avoid
that the Hyper Terminal on remote side is discontinued when pressing <Ctrl><S>.
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Security Menu
Option
Description
Supervisor Password Displays whether the supervisor password is installed or not.
User Password
Displays whether the user password is installed or not.
Change Supervisor
Password/
Change User
Password
Use this option to install, change or clear the password.
User Access Level
If you select these items and press Enter, a dialog box appears
and then you can enter a password. You can enter no more than
six letters or numbers. Press Enter after you have typed in the
password. A second dialog box asks you to retype the password
for confirmation. Press Enter after you have retyped it correctly.
The password is required at boot time, or when the user enters
the Setup Utility.
Set user access level to the setup utility.
Clear User Password Select to clear the user password.
Password Check
Set the password check mode.
Exit Menu
Option
Description
Save Changes and
Exit
Select to save any changes that you have made in the
Setup utility and exit the Setup utility.
Discard Changes
and Exit
Select to discard any changes that you have made in the
Setup utility and exit the Setup utility.
Discard Changes
Select to discard any changes you have made without leaving
the Setup utility.
Load Optimal
Defaults
Select to install optimal settings for all the items in
the Setup utility.
Load 2nd Defaults
Select to install 2nd default values from GPNV for all the items
in the Setup utility.
Save 2nd Defaults
Select to save all the setup questions to GPNV as 2nd default
values.
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Installing System Components
3
Safety Instructions
WARNING: Working on systems that are still connected to a power supply can be
extremely dangerous.
CAUTION: System components and electronic circuit boards can be damaged by
discharge of static electricity.
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
To avoid injury to yourself or damage to your system, follow these guidelines:
•
Always disconnect the system from the power outlet whenever you are
working inside the system case.
•
If possible, wear a grounded wrist strap when you are working inside
the system case. Alternatively, discharge any static electricity by touching
the bare metal chassis of the system case, or the bare metal body of any
other grounded appliance.
•
Hold electronic circuit boards by the edges only. Do not touch the
components on the board unless it is necessary to do so. Do not flex or
stress the circuit board.
•
Leave all components inside the static-proof packaging until they are
ready for installation.
Recommended Tools
•
Phillips screwdriver
•
Flat-tipped screwdriver
Installing System Components
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Inside the System
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the product.
CAUTION: This system must be operated with the system cover installed to
ensure proper cooling.
Figure 3-1. Inside the System
1
11
10
2
9
3
4
5
8
52
7
Installing System Components
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1
cooling shroud
2
expansion-card riser assembly
3
heat sink/processors (1 or 2)
4
power supply bay
5
memory modules (18)
6
power distribution board assembly
7
cooling fan assembly
8
hard drives (12)
9
cooling fans (3)
10
hard-drive assembly
11
internal hard drives (2)
Hard Drives
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
CAUTION: Use only hard drives that have been tested and approved for use with
the SAS/SATA backplane.
CAUTION: When you remove or install the hard drive, take note of the drive
carrier orientation before sliding it out. The carrier does not fit back into the bay if
inserted incorrectly. Make sure that the hard drive is connected to the hard drive
connector on the backplane
CAUTION: When installing a hard-drive carrier, ensure that the adjacent drives
are fully installed. Inserting a hard-drive carrier and attempting to lock its handle
next to a partially installed carrier can damage the partially installed carrier's
shield spring and make it unusable.
CAUTION: To prevent data loss, ensure that your operating system supports
hot-swap drive installation. See the documentation supplied with the
operating system.
CAUTION: Combining SATA and SAS hard drives in the same system
configuration is not supported.
Your system supports up to twelve 3.5" hard drives and two optional internal
2.5" hard drives.
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Removing a Hard-Drive Blank
CAUTION: To maintain proper system cooling, all empty hard-drive bays
must have drive blanks installed.
Press the release button and slide the hard-drive blank out of the hard-drive
bay. See Figure 3-2.
Figure 3-2. Removing and Installing a Hard-Drive Blank
2
1
1
release lever
2
hard-drive blank
Installing a Hard-Drive Blank
Align the hard-drive blank with the drive bay and insert the blank into the
hard-drive bay until the release lever clicks into place. See Figure 3-2.
Removing a Hard-Drive Carrier
1 From the RAID management software, prepare the drive for removal.Wait
until the hard-drive indicators on the drive carrier signal that the drive can
be removed safely. See your controller documentation for information
about hot-swap drive removal.
If the drive has been online, the green activity/fault indicator will flash as
the drive is powered down. When the drive indicators are off, the drive is
ready for removal. See "Hard-Drive Indicator Patterns" on page 12.
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2 Press the release button on the front of the hard-drive carrier to open
the release lever.
3 Using the release lever, slide the hard-drive carrier out of the
hard-drive bay. See Figure 3-3.
4 If you are not installing another hard-drive carrier, insert a hard-drive blank
in the vacated drive bay. See "Installing a Hard-Drive Blank" on page 54.
Figure 3-3. Removing and Installing the Hard-Drive Carrier
1
4
2
3
1
hard drive
2
hard-drive carrier
3
release button
4
hard-drive carrier handle
Installing a Hard-Drive Carrier
1 Press the release button on the front of the hard-drive carrier.
2 With the release lever on the hard-drive carrier open, slide the hard-drive
carrier into the hard-drive bay until the carrier contacts the backplane.
3 Close the release lever to lock the hard-drive carrier in place.
See Figure 3-3.
Installing System Components
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Removing a Hard Drive From a Hard-Drive Carrier
1 Turn over the hard drive and remove the four screws on the hard-drive
carrier. See Figure 3-4.
2 Lift the hard drive out of the hard-drive carrier.
Figure 3-4. Removing and Installing a Hard Drive From a Hard-Drive Carrier
1
2
5
4
3
1
hard drive
2
hard-drive carrier
3
screws (4)
4
release button
5
release lever
Installing a Hard Drive Into a Hard-Drive Carrier
1 Insert the hard drive into the hard-drive carrier with the connector end of
the hard drive at the back. See Figure 3-4.
2 Align the slots on the hard drive with the slots on the hard-drive carrier.
3 Attach the four screws to secure the hard drive to the hard-drive carrier.
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Removing the Optional Internal Hard Drive
1 Turn off the system, including any attached peripherals, and disconnect
the system from its electrical outlet.
2 Open the system. See "Opening the System" on page 58.
3 Remove the cooling shroud. See "Removing the Cooling Shroud" on
page 60.
4 Remove the eight screws that secure the internal hard drives to the harddrive assembly. See Figure 3-5.
5 Remove the internal hard drives.
Figure 3-5. Removing and Installing the Internal Hard Drive
1
2
3
4
1
internal hard drives (2)
2
cooling shroud
3
hard-drive assembly
4
screws (8)
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Installing the Optional Internal Hard Drive
1 Place the hard drives in position on the hard drive assembly.
2 Affix the eight screws securing the hard drives to the hard-drive assembly.
See Figure 3-5.
3 Replace the cooling shroud. See "Installing the Cooling Shroud" on
page 61.
4 Close the system. See "Closing the System" on page 59.
5 Reconnect the system and peripherals to their electrical outlets and turn
on the system.
Opening and Closing the System
WARNING: Whenever you need to lift the system, get others to assist you.
To avoid injury, do not attempt to lift the system by yourself.
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
Opening the System
1 Turn off the system, including any attached peripherals, and disconnect
the system from its electrical outlet.
2 Remove the securing screw on the top of the system. See Figure 3-6.
3 Press down the locking button and with your palms on the traction pad,
slide and lift the cover away from the system.
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Figure 3-6. Opening and Closing the System
1
2
3
4
1
locking button
2
screw
3
system cover
4
traction pad
Closing the System
1 Place the cover on the chassis and offset it slightly toward the back of the
system, so that the hooks on the sides of the cover fit over the
corresponding slots on the sides of the chassis.
2 Slide the cover toward the front of the chassis till the screw hole on the
cover is aligned with the hole on the chassis.
3 Secure the cover with the securing screw. See Figure 3-6.
4 Reconnect the system and peripherals to their electrical outlets and turn
on the system.
Installing System Components
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Cooling Shroud
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
Removing the Cooling Shroud
1 Turn off the system, including any attached peripherals, and disconnect
the system from its electrical outlet.
2 Open the system. See "Opening the System" on page 58.
3 If applicable, disconnect the internal hard drive cables.
4 Remove the four securing screws. See Figure 3-7.
5 Lift the cooling shroud out and away from the chassis. See Figure 3-7.
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Figure 3-7. Removing and Installing the Cooling Shroud
1
2
3
1
screws (4)
3
cooling shroud
2
internal hard drives (2)
Installing the Cooling Shroud
1 Align the cooling shroud around the sides of the heat sink and along the
memory slots and lower it into the system. See Figure 3-7.
2 Secure the cooling shroud using the four screws. See Figure 3-7.
3 If applicable, connect the internal hard drive cables.
4 Close the system. See "Closing the System" on page 59.
5 Reconnect the system and peripherals to their electrical outlets and turn
on the system.
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Heat Sinks
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
Removing the Heat Sink
1 Turn off the system, including any attached peripherals, and disconnect
the system from its electrical outlet.
2 Open the system. See "Opening the System" on page 58.
3 Remove the cooling shroud. See "Removing the Cooling Shroud" on
page 60.
4 If required, remove the expansion-card riser assembly. See "Removing the
Expansion-Card Riser" on page 75.
WARNING: The heat sink is hot to touch for some time after the system has been
powered down. Allow the heat sink to cool before handling it.
CAUTION: Never remove the heat sink from a processor unless you intend
to remove the processor. The heat sink is necessary to maintain proper
thermal conditions.
5 Using a #2 Phillips screwdriver, loosen one of the heat-sink captive screws.
See Figure 3-8.
Wait 30 seconds for the heat sink to loosen from the processor.
6 Loosen the screw that is diagonally opposite to the screw that you have
already loosened. See Figure 3-8.
7 Repeat step 5 till you have loosened the remaining screws.
8 Gently lift the heat sink off the processor and set the heat sink aside with
the thermal grease side facing up.
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Figure 3-8. Removing and Installing the Heat Sink
1
2
3
1
expansion-card riser assembly
3
captive screws (4 each)
2
heat sinks (2)
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Installing the Heat Sink
CAUTION: The heat sinks for CPU0 and CPU1 are different and are labeled
accordingly. They must be installed in the correct location and orientation to
prevent the system from overheating.
1 Using a clean lint-free cloth, remove the thermal grease from the heat sink.
2 Remove the protective cover from the underside of the heat sink.
3 Apply new thermal grease evenly to the center of the top of the
new processor.
NOTE: Using excess thermal grease can cause grease to contact the
processor shield, which can cause contamination of the processor socket.
4 Place the heat sink on top of the processor and tighten the four captive
screws in the order they were loosened.
5 Replace the cooling shroud. See "Installing the Cooling Shroud" on
page 61.
6 If applicable, replace the expansion-card riser assembly. See "Installing the
Expansion-Card Riser" on page 77.
7 Close the system. See "Closing the System" on page 59.
8 Reconnect the system and peripherals to their electrical outlets, and turn
on the system.
Processor
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
Removing the Processor
1 Turn off the system, including any attached peripherals, and disconnect
the system from its electrical outlet.
2 Open the system. See "Opening the System" on page 58.
3 Remove the cooling shroud. See "Removing the Cooling Shroud" on
page 60.
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4 Remove the heat sink. See "Removing the Heat Sink" on page 62.
CAUTION: The processor is held in its socket under strong pressure. Be aware
that the release lever can spring up suddenly if not firmly grasped.
5 Position your thumb firmly over the processor socket-release lever and
release the lever from the locked position.
6 Rotate the lever 90 degrees upward until the processor is released from the
socket. See Figure 3-9.
7 Rotate the processor shield upward and out of the way.
CAUTION: Be careful not to bend any of the pins on the ZIF socket when removing
the processor. Bending the pins can permanently damage the system board.
8 Lift the processor out of the socket and leave the socket-release lever up so
that the socket is ready for the new processor.
Figure 3-9. Removing and Installing the Processor
6
1
5
2
4
3
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1
processor shield
2
notches in processor (2)
3
ZIF socket
4
pin1 indicator
5
socket-release lever
6
processor
Installing the Processor
NOTE: When installing only one processor, the processor must be installed in CPU0
socket (for the socket location, see Figure 5-3).
NOTE: Your system uses an LGA 1366 socket, which is designed for trouble free
insertion of the CPU. After placing the CPU into the socket, press the lever down
and lock in place. If you notice any resistance when inserting the CPU, ensure that
it is aligned correctly.
NOTE: After removing the processor, place it in an antistatic container for reuse,
return, or temporary storage. Do not touch the bottom of the processor. Touch only
the side edges of the processor.
NOTE: If you are permanently removing the processor, you must install a processor
blank and a heat-sink blank to ensure proper system cooling. Adding the blank is
similar to installing a processor.
1 If you are upgrading your processors, prior to upgrading your system,
download and install the latest system BIOS version from
support.dell.com. Follow the instructions included in the file and
download to install the update on your system.
2 Pull the locking lever of the processor socket out and up.
3 Unpack the processor if it has not been used previously.
If the processor has already been used, remove any thermal grease from the
top of the processor using a lint-free cloth.
4 Locate the pin 1 indicator on the system board socket.
5 Locate the pin 1 indicator on the top of the processor. See Figure 3-9.
The pin 1 indicator is shown as a triangle on the top of the processor.
6 Place the processor over the socket with pin 1 aligned with the pin guide
on the processor socket.
CAUTION: Positioning the processor incorrectly can permanently damage the
system board or the processor. Be careful not to bend the pins in the ZIF socket.
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7 Align the notches in the processor with the socket keys on the ZIF socket.
See Figure 3-9.
8 With the release lever on the processor socket in the open position, align
the processor with the socket keys and set the processor lightly in the
socket. See Figure 3-9.
CAUTION: Do not use force to seat the processor. When the processor is
positioned correctly, it engages easily into the socket.
9 Close the processor shield.
10 Rotate the socket release lever down until it snaps into place. See
Figure 3-9.
11 Using a clean lint-free cloth, remove the thermal grease from the heat sink.
12 Open the grease packet included with your processor kit and apply thermal
grease evenly to the center of the top of the new processor.
CAUTION: Using excess thermal grease can cause grease to contact the
processor shield, which can cause contamination of the processor socket.
13 Install the heat sink. See "Installing the Heat Sink" on page 64.
14 Replace the cooling shroud. See "Installing the Cooling Shroud" on
page 61.
15 Close the system. See "Closing the System" on page 59.
16 Reconnect the system and peripherals to their electrical outlets, and turn
on the system.
17 Press <F2> to enter the System Setup program, and check that the
processor information matches the new system configuration. See "System
Setup Options at Boot" on page 38.
System Memory
Your system supports DDR3 registered DIMMs (RDIMMs). Single-, dualand quad-rank DIMMs can be 800, 1066 or 1333 MHz.
The system contains 18 memory sockets split into two sets of nine sockets
with one set for each processor. Each nine-socket set is organized into three
channels of three memory sockets per channel.
The maximum memory that is supported on your system varies according to
the types and sizes of memory modules being used:
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•
Single-rank, and dual-rank RDIMMs of sizes 1 GB, 2 GB, 4 GB, 8 GB
and 16 GB are supported for a total of up to 288 GB.
•
Quad-rank RDIMMs (two per channel) are supported for a total of
up to 48 GB.
General Memory Module Installation Guidelines
To ensure optimal performance of your system, observe the following general
guidelines when configuring your system memory.
NOTE: Memory configurations that fail to observe these guidelines can prevent
your system from starting and producing any video output.
•
Except for memory channels that are unused, all populated memory
channels must have identical configurations.
•
The memory configuration for each processor must be identical.
•
Memory modules of different sizes can be mixed in A1–A4 or B1–B4
(for example, 2 GB and 4 GB), but all populated channels must have
identical configurations.
•
For optimizer mode, memory modules are installed in the numeric order of
the sockets beginning with A1 or B1.
•
For memory mirroring or advanced ECC mode, the channel furthest from
the processor is unused and memory modules are installed beginning with
channel A1 or B1 and proceeding with channel A2 or B2.
•
Advanced ECC mode requires memory modules that use x4 or x8 DRAM
device widths.
•
The memory speed of each channel depends on the
memory configuration:
–
–
For single- or dual-rank memory modules:
•
One memory module per channel supports up to 1333 MHz.
•
Two memory modules per channel support up to 1066 MHz.
•
Three memory modules per channel support up to 800 MHz,
regardless of memory module speed.
For quad-rank memory modules:
•
68
One memory module per channel supports up to 1066 MHz.
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•
Two memory modules per channel are limited to 800 MHz,
regardless of the memory module speed.
•
If quad-rank memory modules are mixed with single- or dual-rank
modules, the quad-rank modules must be installed in the sockets
with the white release levers.
•
If memory modules with different speeds are installed, they operate at the
speed of the slowest installed memory module(s).
Mode-Specific Guidelines
Three memory channels are allocated to each processor. The number
of channels used and the allowable configurations depend on the
memory mode selected.
Optimizer (Independent Channel) Mode
In this mode, all three channels are populated with identical memory
modules. This mode permits a larger total memory capacity but does not
support SDDC with x8-based memory modules.
A minimal single-channel configuration of one 1 GB memory module per
processor is also supported in this mode.
Table 3-1 shows sample memory configurations that follow the appropriate
memory guidelines stated in this section. The samples show identical
memory-module configurations and their physical and available memory
totals. The tables do not show mixed or quad-rank memory-module
configurations, nor do they address the memory speed considerations
of any configuration.
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Memory Socket Location on the System Board
The system contains 18 memory sockets split into two sets of 9 sockets, one
set per processor.
Figure 3-10. Memory Socket Location on the System Board
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Supported Memory Configuration
There are eighteen DIMMs on each system board to support processor 0 and
processor 1. The DIMM sequence of eighteen DIMM sockets is shown below.
When you insert the DIMM(s), you have to always start with DIMM0_CHA.
See the following for possible memory configurations.
Table 3-1. Memory Configuration
No. of DIMMs
POR Speed
DIMM 2
DIMM 1
DIMM 0
1
DDR3-1333
_
_
Single-rank
2
DDR3-1333
_
_
Dual-rank
3
DDR3-1066
_
_
Quad-rank
4
DDR3-1333
_
Single-rank
Single-rank
5
DDR3-1333
_
Single-rank
Dual-rank
6
DDR3-1333
_
Dual-rank
Single-rank
7
DDR3-1333
_
Dual-rank
Dual-rank
8
DDR3-800
_
Single-rank
Quad-rank
9
DDR3-800
_
Dual-rank
Quad-rank
10
DDR3-800
_
Quad-rank
Quad-rank
11
DDR3-800
Single-rank
Single-rank
Single-rank
12
DDR3-800
Single-rank
Single-rank
Dual-rank
13
DDR3-800
Single-rank
Dual-rank
Single-rank
14
DDR3-800
Dual-rank
Single-rank
Single-rank
15
DDR3-800
Single-rank
Dual-rank
Dual-rank
16
DDR3-800
Dual-rank
Single-rank
Dual-rank
17
DDR3-800
Dual-rank
Dual-rank
Single-rank
18
DDR3-800
Dual-rank
Dual-rank
Dual-rank
NOTE: An empty DIMM socket is marked as “_”. For the best performance, all the
DIMMs installed must be of the same speed, capacity, and the DIMMs must be from
one manufacturer.
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Removing Memory Modules
WARNING: The memory modules are hot to touch for some time after the system
has been powered down. Allow time for the memory modules to cool before
handling them. Handle the memory modules by the card edges and avoid touching
the components on the memory module.
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1 Turn off the system, including any attached peripherals, and disconnect
the system from its electrical outlet.
2 Open the system. See "Opening the System" on page 58.
3 Remove the cooling shroud. See "Removing the Cooling Shroud" on
page 60.
4 Locate the memory module sockets.
5 Press down and out on the ejectors on each end of the socket until the
memory module pops out of the socket. See Figure 3-11.
CAUTION: Handle each memory module only on either card edge, making sure
not to touch the middle of the memory module.
6 Lift out the memory module.
7 Replace the cooling shroud. See "Installing the Cooling Shroud" on
page 61.
8 Close the system. See "Closing the System" on page 59.
9 Reconnect the system to its electrical outlet and turn on the system,
including any attached peripherals.
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Figure 3-11. Removing and Installing a Memory Module
1
2
3
1
memory module
3
alignment key
2
memory module socket ejectors (2)
Installing Memory Modules
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1 Locate the memory module sockets. See Figure 5-3.
2 Press the ejectors on the memory module socket down and out, as shown
in Figure 3-11, to allow the memory module to be inserted into the socket.
Handle each memory module only on either card edge, making sure not to
touch the middle of the memory module.
3 Align the memory module's edge connector with the alignment key of the
memory module socket, and insert the memory module in the socket.
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NOTE: The memory module socket has an alignment key that allows you to
install the memory module in the socket in only one way.
4 Press down on the memory module with your thumbs until the ejectors
lock into position. See Figure 3-11.
When the memory module is properly seated in the socket, the ejectors on
the memory module socket align with the ejectors on the other sockets
that have memory modules installed.
5 Replace the cooling shroud. See "Installing the Cooling Shroud" on
page 61.
6 Close the system. See "Closing the System" on page 59.
7 Reconnect your system and peripherals to their electrical outlets,
and turn on the system.
8 Start up the system, press <F2> to enter the System Setup program,
and check the System Memory settings on the main System Setup screen.
The system should have already changed the value to reflect the newly
installed memory.
9 If the value is incorrect, one or more of the memory modules may not be
installed properly. Repeat step 3 through step 8 of this procedure, checking
to ensure that the memory modules are firmly seated in their sockets.
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Expansion-Card Riser and Expansion Card
CAUTION: Expansion cards can only be installed in the slots on the
expansion-card riser. Do not attempt to install expansion cards directly into the
riser connector on the system board.
Removing the Expansion-Card Riser
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1 Turn off the system, including any attached peripherals, and disconnect
the system from its electrical outlet.
2 Open the system. See "Opening the System" on page 58.
3 Remove the cooling shroud. See "Removing the Cooling Shroud" on
page 60.
4 Grasp the expansion-card riser assembly firmly and pull it out from the
connector on the system board. See Figure 3-12.
5 Lift the expansion-card riser assembly out of the system board.
See Figure 3-12.
6 Remove the four securing screws on the expansion-card riser assembly and
slide the expansion card riser out. See Figure 3-13.
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Figure 3-12. Removing and Installing the Expansion-Card Riser Assembly
1
2
1
76
expansion-card riser assembly
Installing System Components
2
expansion-card riser assembly
connector
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Figure 3-13. Removing and Installing the Expansion-Card Riser
1
2
3
1
expansion-card riser assembly
3
screws (4)
2
expansion-card riser
Installing the Expansion-Card Riser
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1 Replace the expansion-card riser in the expansion-card riser assembly and
secure it using the four screws. See Figure 3-13.
2 Align the expansion-card riser assembly with the connector on the system
board. See Figure 3-12.
3 Seat the expansion-card riser assembly firmly on the system board.
4 Replace the cooling shroud. See "Installing the Cooling Shroud" on
page 61.
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5 Replace the system cover. See "Closing the System" on page 59.
6 Reconnect the system and peripherals to their electrical outlets, and turn
on the system.
Removing the Expansion Card
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1 Turn off the system, including any attached peripherals, and disconnect
the system from its electrical outlet.
2 Open the system. See "Opening the System" on page 58.
3 Remove the cooling shroud. See "Removing the Cooling Shroud" on
page 60.
4 Remove the expansion-card riser. See "Removing the Expansion-Card
Riser" on page 75.
5 Remove the screw that secures the expansion card to the expansion-card
riser assembly. See Figure 3-14.
6 Pull out the expansion card from the expansion-card riser. See Figure 3-14.
CAUTION: Disconnecting the RAID battery cable from a PERC card can cause
data loss if the "dirty cache" LED on the card is lit. The LED indicates that data is
still cached in controller memory and the data was not cleared at system
shutdown. Remove the RAID controller and raid battery as a set when the LED is
lit.
7 If removing a PERC RAID controller card, disconnect the RAID battery
cable from the expansion card.
NOTE: You must install a filler bracket over an empty expansion slot to
maintain Federal Communications Commission (FCC) certification of the
system. The brackets also keep dust and dirt out of the system and aid in
proper cooling and airflow inside the system.
8 Insert the filler bracket.
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NOTE: Keep this bracket in case you need to remove the expansion card.
Filler brackets must be installed over empty expansion-card slots to maintain
FCC certification of the system. The brackets also keep dust and dirt out of the
system and aid in proper cooling and airflow inside the system.
9 Replace the cooling shroud. See "Installing the Cooling Shroud" on
page 61.
10 Replace the system cover. See "Closing the System" on page 59.
11 Reconnect the system and peripherals to their electrical outlets, and turn
on the system.
Figure 3-14. Removing and Installing the Expansion Card
1
2
4
3
1
expansion-card riser
2
expansion-card connector
3
expansion card
4
screw
Installing System Components
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Installing the Expansion Card
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1 Turn off the system, including any attached peripherals, and disconnect
the system from its electrical outlet.
2 Open the system. See "Opening the System" on page 58.
3 Remove the cooling shroud. See "Removing the Cooling Shroud" on
page 60.
4 If applicable, remove the filler bracket.
5 Align the expansion card with the riser guide slot and push it in the
direction of the arrow until the card is firmly seated in the card connector.
See Figure 3-14.
6 For a battery-cached RAID controller, connect the RAID battery cable to
the expansion card.
7 Close the system. See "Closing the System" on page 59.
8 Reconnect your system and peripherals to their electrical outlets, and turn
on the system.
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Integrated Storage Controller Cards
Your system includes a dedicated expansion-card slot on the system board for
an integrated SAS controller card that provides the integrated storage
subsystem for your system’s hard drives. The controller supports SAS, SATA,
and SSD hard drives and also enables you to set up the hard drives in RAID
configurations as supported by the version of the storage controller included
with your system.
Removing the Integrated Storage Controller Card
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1 Turn off the system, including any attached peripherals, and disconnect
the system from its electrical outlet.
2 Open the system. See "Opening the System" on page 58.
3 Disconnect the SAS cables connected to the storage controller card.
4 Lift the integrated storage controller card to remove it from the system
board.
5 Remove the three spacer pins and store them securely for later use.
See Figure 3-15.
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Figure 3-15. Removing and Installing the Integrated Storage Controller Card
3
2
1
4
1
spacer pins (3)
2
integrated storage controller card
3
SAS cable connector
4
RAID battery connector
Installing the Integrated Storage Controller Card
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1 Turn off the system, including any attached peripherals, and disconnect
the system from its electrical outlet.
2 Open the system. See "Opening the System" on page 58.
3 Place the three spacer pins on the system board. See Figure 3-15.
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4 Install the integrated storage controller card in place. See Figure 3-15.
5 Connect the SAS data cable to the integrated storage controller card.
6 Close the system. See "Closing the System" on page 59.
7 Reconnect the system to its electrical outlet and turn the system on,
including any attached peripherals.
RAID Battery (Optional)
NOTE: The information in this section applies only to systems with the optional
RAID controller card.
Removing a RAID Battery
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1 Turn off the system, including any attached peripherals, and disconnect
the system from its electrical outlet.
2 Open the system. See "Opening the System" on page 58.
3 Locate the RAID battery carrier and remove the two screws that secure the
RAID battery carrier on to the chassis. See Figure 3-16.
4 Pull back gently on the right edge of the battery bay and draw out the
RAID battery from the battery carrier.
5 Disconnect the cable between the RAID battery and the storage controller
card. See Figure 3-16.
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Figure 3-16. Removing and Installing a RAID Battery
1
2
3
4
1
screws (2)
2
RAID battery carrier
3
RAID battery
4
cooling fan assembly
Installing a RAID Battery
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1 Connect the RAID battery cable to the connector on the RAID battery.
2 With the cable oriented toward the back, angle the left side of the RAID
battery into the left side of the battery carrier.
3 Secure the RAID battery into the battery carrier.
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4 Secure the RAID battery carrier onto the chassis using the two screws. See
Figure 3-16.
5 Connect the RAID battery cable to the RAID battery connector on the
storage controller card. See Figure 3-15.
6 Close the system. See "Closing the System" on page 59.
7 Reconnect your system and peripherals to their electrical outlets, and turn
on the system.
Dual RAID Battery (Optional)
NOTE: The information in this section applies only to systems with the optional
RAID controller card.
Removing a Dual RAID Battery
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1 Turn off the system, including any attached peripherals, and disconnect
the system from its electrical outlet.
2 Open the system. See "Opening the System" on page 58.
3 Locate the dual RAID battery carrier and remove the two screws that
secure the battery carrier on to the chassis. See Figure 3-17.
4 Disconnect the cable between the RAID battery and the storage controller
card. See Figure 3-16.
5 Slide the dual RAID battery carrier slightly toward the front of the system
and lift it away from the system. See Figure 3-17.
6 Gently push the RAID batteries inside the battery carrier to free them of
the battery carrier. See Figure 3-18.
Installing System Components
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Figure 3-17. Removing and Installing the Dual RAID Battery Cage
1
2
3
86
1
RAID battery carrier
3
RAID batteries (2)
Installing System Components
2
screws (2)
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Figure 3-18. Removing and Installing a Dual RAID Battery From the Battery Carrier
1
2
1
dual RAID battery carrier
2
RAID batteries (2)
Installing a RAID Battery
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1 Connect the RAID battery cables to the connectors on the RAID batteries.
2 With the cables oriented toward the back, secure the RAID batteries into
the battery carrier. See Figure 3-18.
3 Affix the RAID battery carrier onto the chassis using the two screws. See
Figure 3-17.
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4 Connect the RAID battery cable to the RAID battery connector on the
storage controller card. See Figure 3-15.
5 Close the system. See "Closing the System" on page 59.
6 Reconnect your system and peripherals to their electrical outlets, and turn
on the system.
Mezzanine Card (10 GbE LAN)
Removing the Mezzanine Card (10 GbE LAN)
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1 Turn off the system, including any attached peripherals, and disconnect
the system from its electrical outlet.
2 Open the system. See "Opening the System" on page 58.
3 Remove the cooling shroud. See "Removing the Cooling Shroud" on
page 60.
4 Remove the expansion-card riser assembly. See "Removing the ExpansionCard Riser" on page 75.
5 Remove the three spacer pins and the screw on the mezzanine card.
6 Remove the two screws securing the bracket and remove the card.
See Figure 3-19.
7 If you are not installing another mezzanine card, install the
mezzanine-card cover and secure with two screws. See Figure 3-19.
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Figure 3-19. Removing and Installing the Mezzanine Card (10 GbE LAN)
1
2
3
5
4
1
mezzanine card (10 GbE LAN)
2
mezzanine-card cover
3
screws (3)
4
back panel
5
spacer pins (3)
Installing System Components
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Installing the Mezzanine Card (10 GbE LAN)
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1 If you are installing a mezzanine card for the first time, remove the
two screws securing the mezzanine-card cover and remove the cover.
See Figure 3-19.
2 Install a label bracket that has slots for connecting the mezzanine cards.
3 Align the spacer pins on the mezzanine card with the holes on the system
board.
NOTE: The three spacer pins must be inserted through the board for proper
installation of the mezzanine card.
4 Secure the board using the screw. See Figure 3-19.
5 Replace the expansion-card riser assembly. See "Installing the ExpansionCard Riser" on page 77.
6 Replace the cooling shroud. See "Installing the Cooling Shroud" on
page 61.
7 Replace the system cover. See "Closing the System" on page 59.
8 Reconnect the system and peripherals to their electrical outlets, and turn
on the system.
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Power Supplies
WARNING: Whenever you need to lift the system, get others to assist you.
To avoid injury, do not attempt to lift the system by yourself.
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
Removing the Power Supply
WARNING: In order to reduce the risk of injury from electric shock, disconnect
the failed power supply from the AC power before removing it from the system.
CAUTION: The system requires one power supply to operate the system normally.
Remove and replace only one power supply at a time.
1 Disconnect the power cable from the power supply.
2 Press the lever release latch of the power supply and slide out the power
supply using the power supply handle. See Figure 3-20.
NOTE: Install a power supply blank if you are not replacing the power supply.
Installing System Components
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Figure 3-20. Removing and Installing the Power Supply
1
2
3
1
power supply
3
power supply handle
2
release latch
Installing the Power Supply
1 Verify that both power supplies are of the same type and have the
same maximum output power.
2 Slide the new power supply into the system until the power supply is fully
seated and the release latch snaps into place. See Figure 3-20.
3 Reconnect your system and peripherals to their electrical outlets, and turn
on the system.
NOTE: When installing, hot-swapping, or hot-adding a new power supply in a
system with two power supplies, allow several seconds for the system to recognize
the power supply and determine its status. The power-supply status indicator turns
green to signify that the power supply is functioning properly. See Figure 1-3.
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Removing the Power Supply Blank
CAUTION: To ensure proper system cooling, the power supply blank must be
installed in power supply bay PS2 in a non-redundant configuration. Remove the
power supply blank only if you are installing a second power supply.
To remove the power supply blank, remove the screw and pull outward on the
blank.
Installing the Power Supply Blank
NOTE: Install the power supply blank only in power supply bay 2.
Align the blank with the power supply bay and insert the blank into the
chassis until it clicks into place. Secure with screw.
Power Distribution Board
WARNING: Whenever you need to lift the system, get others to assist you.
To avoid injury, do not attempt to lift the system by yourself.
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
The power distribution board comes as a power distribution board assembly
with two power distribution boards.
Removing the Power Distribution Board Assembly
1 Turn off the system, including any attached peripherals, and disconnect
the system from its electrical outlet.
2 Remove the system from the rack and place on a flat surface.
3 Remove the right side rail from the chassis.
4 Remove the two screws on the side of the chassis. See Figure 3-21.
5 Open the system. See "Opening the System" on page 58.
6 Disconnect all the power cables from the power distribution board.
7 Remove the two screws that secure the power distribution board assembly
to the bottom of the chassis. See Figure 3-21.
Installing System Components
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Figure 3-21. Removing and Installing the Power Distribution Board Assembly
1
2
3
1
power distribution board assembly
3
power distribution boards (2)
2
screws (4)
Installing the Power Distribution Board Assembly
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1 Place the power distribution board assembly into the system and align the
slots on the power distribution board assembly with the slots on the
chassis.
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2 Replace the two screws that secure the power distribution board assembly
to the bottom of the chassis.
3 Connect all the power cables. See Figure 3-21.
4 Replace the system cover. See "Closing the System" on page 59.
5 Replace the two screws on the right side of the chassis.
6 Replace the right side rail.
7 Reconnect the system and peripherals to their electrical outlets, and turn
on the system.
Cooling Fans
WARNING: The cooling fan can continue to spin for some time after the system
has been powered down. Allow time for the fan to stop spinning before removing it
from the system.
WARNING: Do not attempt to operate the system without the cooling fans.
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
Removing a Cooling Fan Assembly
1 Turn off the system, including any attached peripherals, and disconnect
the system from its electrical outlet.
2 Open the system. See "Opening the System" on page 58.
3 Disconnect the three power cables from the backplane. See Figure 5-4.
4 Remove the single screw that secures the fan assembly to the chassis. See
Figure 3-22.
5 Slide the fan assembly slightly toward the front of the system and lift it
away from the system. See Figure 3-22.
Installing System Components
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Figure 3-22. Removing and Installing the Fan Assembly
1
2
3
1
screw
3
cooling fans (3)
2
fan assembly
Installing the Cooling Fan Assembly
1 Place the fan assembly into the system and slide the fan assembly slightly
toward the back of the system.
2 Align the slot on the fan assembly with the slot on the chassis.
3 Replace the screw that secures the fan assembly to the chassis.
4 Connect the power cables to the cooling fans. See Figure 3-22.
5 Replace the system cover. See "Closing the System" on page 59.
6 Reconnect the system and peripherals to their electrical outlets, and turn
on the system.
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Removing the Fan Module
Remove the four screws that secure the fan module to the fan assembly and
separate the fan module from the fan assembly. See Figure 3-23.
Figure 3-23. Removing and Installing the Fan Module
1
4
2
3
1
cooling fans (3)
2
fan assembly
3
screws (4 each)
4
air flow direction
Installing System Components
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Installing the Fan Module
NOTE: Note the direction of airflow on the fan modules and ensure that the fan
modules are oriented in the correct direction while installing.
Align the slots on the fan module with the slots on the fan assembly such that
the labelled side faces the back of the system. Secure the fan module to the
fan assembly using the screws. See Figure 3-23.
Backplane
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
Removing the Backplane
1 Turn off the system, including any attached peripherals, and disconnect
the system from its electrical outlet.
2 Open the system. See "Opening the System" on page 58.
3 Remove the cooling fan assembly. See "Removing a Cooling Fan Assembly"
on page 95.
4 Disconnect the SAS/SATA cables, the fan cables, and the power cables
from the backplane. See Figure 5-4.
CAUTION: To prevent damage to the drives and backplane, you must remove the
hard drives from the system before removing the backplane.
CAUTION: You must note the number of each hard drive and temporarily label
them before removal so that you can replace them in the same locations.
5 Remove all the hard drives. See "Removing a Hard-Drive Carrier" on
page 54.
6 Remove the three screws that secure the backplane to the system. See
Figure 3-24.
7 Slide the backplane and lift it clear off the system.
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Figure 3-24. Removing and Installing the Backplane
2
1
1
backplane
2
screws (3)
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Installing the Backplane
1 Insert the backplane in the direction of the arrow until it is seated in the
system.
2 Secure the backplane to the system using the three screws.
3 Replace all the hard drives in the system. See "Installing a Hard-Drive
Carrier" on page 55.
4 Replace the cooling fan assembly. "Installing the Cooling Fan Assembly"
on page 96.
5 Connect the SAS/SATA cables, the fan cables, and the power cable.
See Figure 5-4.
6 Replace the cooling shroud. See "Installing the Cooling Shroud" on
page 61.
7 Replace the system cover. See "Closing the System" on page 59.
8 Reconnect the system and peripherals to their electrical outlets,
and turn on the system.
Control Panel Assembly
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is
not covered by your warranty. Read and follow the safety instructions that came
with the product.
Removing the Control Panel Assembly
1 Turn off the system, including any attached peripherals, and disconnect
the system from its electrical outlet.
2 Open the system. See "Opening the System" on page 58.
3 Remove the cooling shroud. See "Removing the Cooling Shroud" on
page 60.
4 Slide the cable cover on the side of the system, toward the back of the
system to remove it.
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5 Disconnect the LED signal cable from the front panel connector on the
system board. See Figure 5-3.
6 Remove the screw securing the LED panel cover to the chassis and slide
the cover out. See Figure 3-25.
7 Remove the two screws securing the control panel assembly to the chassis.
See Figure 3-25.
8 Remove the control panel assembly.
Figure 3-25. Removing the Control Panel Assembly
1
2
5
3
4
1
cable cover
2
chassis
3
front LED board
4
screws (3)
5
front LED cover
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Installing the Control Panel Assembly
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is
not covered by your warranty. Read and follow the safety instructions that came
with the product.
1 Place the control panel assembly onto the front of the system and secure in
place with the two screws.
2 Replace the control panel assembly cover and secure it with the screw.
3 Connect the LED signal cable to the front panel connector on the system
board. See Figure 5-3.
4 Replace the cable cover making sure that the cables are not crimped.
5 Replace the cooling shroud. See "Installing the Cooling Shroud" on
page 61.
6 Replace the system cover. See "Closing the System" on page 59.
7 Reconnect the system and peripherals to their electrical outlets,
and turn on the system.
System Battery
Removing the System Battery
WARNING: There is a danger of a new battery exploding if it is incorrectly
installed. Replace the battery only with the same or equivalent type recommended
by the manufacturer. See your safety information for additional information.
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized
in your product documentation, or as directed by the online or telephone
service and support team. Damage due to servicing that is not authorized by Dell
is not covered by your warranty. Read and follow the safety instructions that
came with the product.
1 Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2 Open the system. See "Opening the System" on page 58.
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3 Remove the cooling shroud. See "Removing the Cooling Shroud" on
page 60.
4 Locate the battery socket. See "System Board Connectors" on page 127.
CAUTION: To avoid damage to the battery connector, you must firmly support the
connector while installing or removing a battery.
5 Slide the battery toward the positive side of the connector and lift it out of
the securing tabs at the negative side of the connector.
Figure 3-26. Removing and Installing the System Battery
1
2
3
1
positive side of battery connector
3
negative side of battery connector
2
system battery
Installing the System Battery
1 Hold the battery with the "+" facing up, and slide it under the securing
tabs at the positive side of the connector.
2 Press the battery straight down into the connector until it snaps into place.
3 Install the cooling shroud. See "Installing the Cooling Shroud" on page 61.
4 Close the system. See "Closing the System" on page 59.
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5 Reconnect the system to the electrical outlet and turn the system on,
including any attached peripherals.
6 Enter the System Setup program to confirm that the battery is operating
properly. See "Using the System Setup Program" on page 37.
7 Enter the correct time and date in the System Setup program's Time and
Date fields, and re-enter any customized option settings as needed.
8 Exit the System Setup program.
System Board
WARNING: Whenever you need to lift the system, get others to assist you.
To avoid injury, do not attempt to lift the system by yourself.
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is
not covered by your warranty. Read and follow the safety instructions that
came with the product.
Removing the System Board
1 Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet.
2 Open the system. See "Opening the System" on page 58.
3 Remove the cooling shroud. See "Removing the Cooling Shroud" on
page 60.
4 Remove all memory modules. See "Removing Memory Modules" on
page 72.
5 Remove the expansion card-riser. See "Removing the Expansion-Card
Riser" on page 75.
6 Remove the heat sinks. See "Removing the Heat Sink" on page 62.
7 Remove the processors. See "Removing the Processor" on page 64.
8 Disconnect the power, SATA, and front panel cables from the system
board.
CAUTION: Do not lift the system board assembly by grasping a memory module,
processor, or other components.
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9 Loosen the ten screws securing the system board, and then slide the
board toward the front, up and out of the system. See Figure 3-27.
Figure 3-27. Removing and Installing the System Board
1
1
2
screws (10)
2
system board assembly
Installing the System Board
1 Align the holes A and B on the system board to position the board correctly
in the system.
2 Replace the ten screws to secure the system board in place.
3 Reconnect the power, SATA, and front panel cables to the system board.
See "System Board Connectors" on page 127.
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4 Replace the processors. See "Installing the Processor" on page 66.
5 Replace the heat sinks. See "Installing the Heat Sink" on page 64.
6 Replace the expansion-card riser assembly. See "Installing the ExpansionCard Riser" on page 77.
7 Replace the memory modules. See "Installing Memory Modules" on
page 73.
8 Replace the cooling shroud. See "Installing the Cooling Shroud" on
page 61.
9 Replace the system cover. See "Closing the System" on page 59.
10 Reconnect the system and peripherals to their electrical outlets, and turn
on the system.
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Installing System Components
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Troubleshooting Your System
4
Safety First—For You and Your System
WARNING: Whenever you need to lift the system, get others to assist you.
To avoid injury, do not attempt to lift the system by yourself.
WARNING: Before removing the system cover, disconnect all power, then unplug
the AC power cord, and then disconnect all peripherals, and all LAN lines.
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
Installation Problems
Perform the following checks if you are troubleshooting an installation
problem:
•
Check all cable and power connections (including all rack cable
connections).
•
Unplug the power cord and wait for one minute. Then reconnect the
power cord and try again.
•
If the network is reporting an error, verify that the system has enough
memory and disk space.
•
Remove all added peripherals, one at a time, and try to turn on the system.
If after removing a peripheral the system works, it may be a problem with
the peripheral or a configuration problem between the peripheral and the
system. Contact the peripheral vendor for assistance.
•
If the system does not power on, check the LED display. If the power
LED is not on, you may not be receiving AC power. Check the AC power
cord to make sure that it is securely connected.
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Troubleshooting System Startup Failure
If your system halts during startup prior to video imaging, especially after
installing an operating system or reconfiguring your system’s hardware, see
"System Memory" on page 67.
For all other startup issues, note the LED panel indicators and any system
messages that appear on screen. For more information, see "Power and System
Board Status Codes" on page 17 for more information.
Troubleshooting External Connections
Ensure that all external cables are securely attached to the external
connectors on your system before troubleshooting any external devices.
See Figure 1-1 and Figure 1-3 for the front- and back-panel connectors
on your system.
Troubleshooting the Video Subsystem
1 Check the system and power connections to the monitor.
2 Check the video interface cabling from the system to the monitor.
Troubleshooting a USB Device
Use the following steps to troubleshoot a USB keyboard and/or mouse.
For other USB devices, go to step 5.
1 Disconnect the keyboard and mouse cables from the system briefly and
reconnect them.
2 Connect the keyboard/mouse to the USB port(s) on the opposite side of
the system.
3 If the problem is resolved, restart the system, enter the System Setup
program, and check if the nonfunctioning USB ports are enabled.
4 Replace the keyboard/mouse with another working keyboard/mouse.
If the problem is resolved, replace the faulty keyboard/mouse.
If the problem is not resolved, proceed to the next step to begin
troubleshooting the other USB devices attached to the system.
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5 Turn off all attached USB devices and disconnect them from the system.
6 Restart the system and, if your keyboard is functioning, enter the system
setup program. Verify that all USB ports are enabled. See "USB
Configuration" on page 43.
If your keyboard is not functioning, you can also use remote access. If the
system is not accessible, see "Jumper Settings" on page 125 for instructions
on setting the NVRAM_CLR jumper inside your system and restoring the
BIOS to the default settings.
7 Reconnect and turn on each USB device one at a time.
8 If a device causes the same problem, turn off the device, replace the USB
cable, and turn on the device.
If the problem persists, replace the device.
If all troubleshooting fails, see "Getting Help" on page 133.
Troubleshooting a Serial I/O Device
1 Turn off the system and any peripheral devices connected to the
serial port.
2 Swap the serial interface cable with another working cable, and turn on the
system and the serial device.
If the problem is resolved, replace the interface cable.
3 Turn off the system and the serial device, and swap the device with a
comparable device.
4 Turn on the system and the serial device.
If the problem is resolved, replace the serial device.
If the problem persists, see "Getting Help" on page 133.
Troubleshooting Your System
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Troubleshooting a NIC
1 Restart the system and check for any system messages pertaining to the
NIC controller.
2 Check the appropriate indicator on the NIC connector. See "NIC Indicator
Codes" on page 15.
•
If the link indicator does not light, check all cable connections.
•
If the activity indicator does not light, the network driver files might
be damaged or missing.
Remove and reinstall the drivers if applicable. See the
NIC's documentation.
•
Change the auto-negotiation setting, if possible.
•
Use another connector on the switch or hub.
If you are using a NIC card instead of an integrated NIC, see the
documentation for the NIC card.
3 Ensure that the appropriate drivers are installed and the protocols are
bound. See the NIC's documentation.
4 Enter the System Setup program and confirm that the NIC ports are
enabled. See "NIC Indicator Codes—iBMC" on page 16.
5 Ensure that the NICs, hubs, and switches on the network are all set to the
same data transmission speed. See the documentation for each network
device.
6 Ensure that all network cables are of the proper type and do not exceed the
maximum length.
If all troubleshooting fails, see "Getting Help" on page 133.
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Troubleshooting a Wet System
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1 Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet.
2 Open the system. See "Opening the System" on page 58.
3 Disassemble components from the system. See "Installing System
Components" on page 51.
•
Cooling shroud
•
Hard drives
•
Backplane
•
Expansion-card riser
•
Power supplies
•
Fans
•
Processors and heat sinks
•
Memory modules
4 Let the system dry thoroughly for at least 24 hours.
5 Reinstall the components you removed in step 3.
6 Close the system. See "Closing the System" on page 59.
7 Reconnect the system to the electrical outlet, and turn on the system
and attached peripherals.
If the system does not start properly, see "Getting Help" on page 133.
8 If the system starts properly, shut down the system and reinstall all of
the expansion cards that you removed. See "Installing the Expansion Card"
on page 80.
9 If the system fails to start, see "Getting Help" on page 133.
Troubleshooting Your System
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Troubleshooting a Damaged System
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1 Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet.
2 Open the system. See "Opening the System" on page 58.
3 Ensure that the following components are properly installed:
•
Expansion-card riser
•
Power supplies
•
Fans
•
Hard drives
•
Processors and heat sinks
•
Memory modules
•
Cooling shroud
4 Ensure that all cables are properly connected.
5 Close the system. See "Closing the System" on page 59.
6 If the system fails to start, see "Getting Help" on page 133.
Troubleshooting the System Battery
NOTE: If the system is turned off for long periods of time (for weeks or months),
the NVRAM may lose its system configuration information. This situation is
caused by a defective battery.
1 Re-enter the time and date through the System Setup program.
See "System Setup Options at Boot" on page 38.
2 Turn off the system and disconnect it from the electrical outlet for at
least one hour.
3 Reconnect the system to the electrical outlet and turn on the system.
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4 Enter the System Setup program.
If the date and time are not correct in the System Setup program,
replace the battery. See "Installing the System Battery" on page 103.
If the problem is not resolved by replacing the battery, see "Getting Help"
on page 133.
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
NOTE: Some software may cause the system time to speed up or slow down.
If the system seems to operate normally except for the time kept in the
System Setup program, the problem may be caused by software rather than by
a defective battery.
Troubleshooting Power Supplies
1 Identify the faulty power supply by the power supply's fault indicator.
See "Power and System Board Status Codes" on page 17.
CAUTION: At least one power supply must be installed for the system to operate.
Operating the system with only one power supply installed for extended periods of
time can cause the system to overheat.
2 Reseat the power supply by removing and reinstalling it. See "Installing the
Power Supply" on page 92 or "Removing the Power Supply" on page 91.
NOTE: After installing a power supply, allow several seconds for the system
to recognize the power supply and to determine if it is working properly.
The power indicator turns green to signify that the power supply is
functioning properly.
If the problem persists, replace the faulty power supply.
3 If all troubleshooting fails, see "Getting Help" on page 133.
Troubleshooting Your System
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Troubleshooting System Cooling Problems
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
Ensure that none of the following conditions exist:
•
System cover, cooling shroud, drive blank, power supply blank, or front or
back filler panel is removed.
•
Ambient temperature is too high.
•
External airflow is obstructed.
•
Cables inside the system obstruct airflow.
•
An individual cooling fan is removed or has failed. See "Troubleshooting a
Fan" on page 116.
Troubleshooting a Fan
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1 Locate the faulty fan indicated by the LED panel.
2 Turn off the system and all attached peripherals.
3 Open the system. See "Opening the System" on page 58.
4 Reseat the fan's power cable.
5 Restart the system.
If the fan functions properly, close the system. See "Closing the System" on
page 59.
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6 If the fan does not function, turn off the system and install a new fan.
See "Installing the Cooling Fan Assembly" on page 96.
7 Restart the system.
If the problem is resolved, close the system. See "Closing the System" on
page 59.
If the replacement fan does not operate, see "Getting Help" on page 133.
Troubleshooting System Memory
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
NOTE: Invalid memory configurations can cause your system to halt at startup
without video output. See "General Memory Module Installation Guidelines" on
page 68 and verify that your memory configuration complies with all
applicable guidelines.
1 If the system is not operational, turn off the system and attached
peripherals, and unplug the system from the power source. Wait at least
10 seconds and then reconnect the system to power.
2 Turn on the system and attached peripherals and note the messages
on the screen.
Go to step 13 if an error message appears indicating a fault with a
specific memory module.
3 Enter the System Setup program and check the system memory setting.
See "Memory Configuration" on page 42. Make any changes to the
memory settings, if needed.
If the memory settings match the installed memory but a problem is still
indicated, go to step 13.
4 Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet.
5 Open the system. See "Opening the System" on page 58.
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6 Remove the cooling shroud. See "Removing the Cooling Shroud" on
page 60.
7 Check the memory channels and ensure that they are populated correctly.
See "General Memory Module Installation Guidelines" on page 68.
8 Reseat the memory modules in their sockets. See "Installing Memory
Modules" on page 73.
9 Replace the cooling shroud. See "Installing the Cooling Shroud" on
page 61.
10 Close the system. See "Closing the System" on page 59.
11 Reconnect the system to its electrical outlet, and turn on the system
and attached peripherals.
12 Enter the System Setup program and check the system memory setting.
See "System Memory Settings" on page 40.
If the problem is not resolved, proceed with the next step.
13 Turn off the system and attached peripherals, and disconnect the system
from the power source.
14 Open the system. See "Opening the System" on page 58.
15 If an error message indicates a specific memory module as faulty, swap or
replace the module.
16 To troubleshoot an unspecified faulty memory module, replace the
memory module in the first DIMM socket with a module of the same type
and capacity. See "Installing Memory Modules" on page 73.
17 Close the system. See "Closing the System" on page 59.
18 Reconnect the system to its electrical outlet, and turn on the system and
attached peripherals.
19 As the system boots, observe any error message that appears and the
LED indicators on the front of the system.
20 If the memory problem is still indicated, repeat step 13 through step 19 for
each memory module installed.
If the problem persists after all memory modules have been checked,
see "Getting Help" on page 133.
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Troubleshooting a Hard Drive
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
CAUTION: This troubleshooting procedure can destroy data stored on the
hard drive. Before you proceed, back up all files on the hard drive.
1 If your system has a RAID controller and your hard drives are configured in
a RAID array, perform the following steps:
a
Restart the system and enter the host adapter configuration utility
program by pressing <Ctrl><R> for a PERC controller or
<Ctrl><C> for a SAS controller.
See the documentation supplied with the host adapter for information
about the configuration utility.
b
Ensure that the hard drive(s) have been configured correctly for the
RAID array.
c
Take the hard drive offline and reseat the drive. See "Removing a
Hard-Drive Carrier" on page 54
d
Exit the configuration utility and allow the system to boot to the
operating system.
2 Ensure that the required device drivers for your controller card are installed
and are configured correctly. See the operating system documentation for
more information.
3 Restart the system, enter the System Setup program, and verify that the
controller is enabled and the drives appear in the System Setup program.
See "Using the System Setup Program" on page 37.
If the problem persists, see "Getting Help" on page 133.
Troubleshooting Your System
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Troubleshooting a Storage Controller
NOTE: When troubleshooting a SAS or SAS RAID controller, also see the
documentation for your operating system and the controller.
1 Enter the System Setup program and ensure that the SAS controller is
enabled. See "System Setup Options at Boot" on page 38.
2 Restart the system and press the applicable key sequence to enter the
configuration utility program.
•
<Ctrl><C> for a SAS controller
•
<Ctrl><R> for a RAID controller
See the controller's documentation for information about configuration
settings.
3 Check the configuration settings, make any necessary corrections,
and restart the system.
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
4 Turn off the system and attached peripherals, and disconnect the system
from its electrical outlet.
5 Remove the system-board assembly. See "Installing the System Board" on
page 105.
6 Ensure that the controller card is firmly seated into the system board
connector. See "Installing the Expansion Card" on page 80.
7 If you have a battery-cached RAID controller, ensure that the RAID
battery is properly connected and, if applicable, the memory module on
the RAID card is properly seated.
8 Verify that the cable connections between the SAS backplane(s) and the
integrated storage controller are correct.
Ensure that the cables are firmly connected to the storage controller and
the SAS backplane board.
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9 Install the system-board assembly. See "Installing the System Board" on
page 105.
10 Reconnect the system to its electrical outlet, and turn on the system and
attached peripherals.
If the problem persists, see "Getting Help" on page 133.
Troubleshooting Expansion Cards
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
NOTE: When troubleshooting an expansion card, see the documentation for your
operating system and the expansion card.
1 Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet.
2 Open the system. See "Opening the System" on page 58.
3 Ensure that each expansion card is firmly seated in its connector.
See "Installing the Expansion Card" on page 80.
4 Ensure that the expansion-card riser is firmly seated in its connector.
See "Installing the Expansion-Card Riser" on page 77.
5 Close the system. See "Closing the System" on page 59.
6 Reconnect the system to the electrical outlet, and turn on the system and
attached peripherals.
7 If the problem is not resolved, turn off the system and attached
peripherals, and disconnect the system from the electrical outlet.
8 Open the system. See "Opening the System" on page 58.
9 Remove all expansion cards installed in the system. See "Removing the
Expansion Card" on page 78.
10 Close the system. See "Closing the System" on page 59.
11 Reconnect the system to the electrical outlet, and turn on the system and
attached peripherals.
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12 For each expansion card you removed in step 9, perform the
following steps:
a
Turn off the system and attached peripherals, and disconnect the
system from the electrical outlet.
b
Open the system. See "Opening the System" on page 58.
c
Reinstall one of the expansion cards.
d
Close the system. See "Closing the System" on page 59.
Troubleshooting Processors
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is
not covered by your warranty. Read and follow the safety instructions that
came with the product.
1 Turn off the system and attached peripherals, and disconnect the
system from the electrical outlet.
2 Open the system. See "Opening the System" on page 58.
3 Ensure that each processor and heat sink are properly installed.
See "Installing the Processor" on page 66.
4 Close the system. See "Closing the System" on page 59.
5 Reconnect the system to the electrical outlet, and turn on the system and
attached peripherals.
6 If the problem is not resolved, turn off the system and attached
peripherals, and disconnect the system from the electrical outlet.
7 Open the system. See "Opening the System" on page 58.
8 Remove processor 2. See "Removing the Processor" on page 64.
9 Close the system. See "Closing the System" on page 59.
10 Reconnect the system to the electrical outlet, and turn on the system
and attached peripherals.
11 If the problem is not resolved, turn off the system and attached
peripherals, and disconnect the system from the electrical outlet.
12 Open the system. See "Opening the System" on page 58.
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13 Replace processor 1 with processor 2. See "Installing the Processor" on
page 66.
14 Repeat step 9 through step 11.
If you have tested both the processors and the problem persists, the system
board is faulty. See "Getting Help" on page 133.
IRQ Assignment Conflicts
Most PCI devices can share an IRQ with another device, but they cannot use
an IRQ simultaneously. To avoid this type of conflict, see the documentation
for each PCI device for specific IRQ requirements.
Table 4-1. Assignment Specific IRQ Requirements
IRQ Line
Assignment
IRQ Line
Assignment
IRQ0
System timer
IRQ8
Real-time clock
IRQ1
Keyboard controller IRQ9
ACPI functions
(used for power
management)
IRQ2
Interrupt controller IRQ10
1 to enable IRQ8
through IRQ15
Available
IRQ3
Default for COM2
IRQ11
Available
IRQ4
Default for COM1
IRQ12
Available
IRQ5
Remote access
controller
IRQ13
Math coprocessor
IRQ6
Reserved
IRQ14
IDE CD drive
controller
IRQ7
Reserved
IRQ15
Available
Troubleshooting Your System
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Troubleshooting Changes in BIOS Settings
Certain changes in BIOS settings (such as chipset timing or latency,
memory timing or latency, processor clock frequency, etc.) can cause a
system to stop booting.
If you are able to enter the BIOS Setup by pressing F2, reset the BIOS to
factory defaults by pressing F9. Save and exit the BIOS Setup.
If you cannot enter the BIOS Setup, clear the CMOS by following
instructions given below:
1 Turn off the system. Do not unplug the power cord.
2 Open the system. See "Opening the System" on page 58.
3 Move jumper (J24) from the default operation position, covering pins 1
and 2, to the reset / clear position, remove the cover from pins 1 and 2.
4 Remove AC power and wait 5 seconds.
5 Move the jumper back to default position, covering pins 1 and 2.
6 Close the system.
7 Turn on the system.
The CMOS is now cleared and can be reset by going into BIOS setup.
NOTE: Removing the AC power before performing the CMOS Clear operation
causes the system to automatically turn on and immediately turn off, after the
procedure is followed and AC power is re-applied. If this happens, remove the AC
power cord again, wait 30 seconds, and reinstall the AC power cord. Turn on system
and proceed to the BIOS Setup Utility to reset the desired settings.
You may also need to perform a BIOS bank select after clearing the CMOS.
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5
Jumpers and Connectors
Jumper Settings
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
System Configuration Jumper Settings
JP2
JP24
JP21
Figure 5-1. System Configuration Jumpers
Table 5-1. System Configuration Jumpers
Jumper
Function
Off
On
J21
Password Setting
*Disable
Enable
J24
CMOS Setting
*Disable
Enable
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Table 5-1. System Configuration Jumpers
Jumper
Function
Off
On
JP2
iBMC Disable
*Disable
Enable
NOTE: The "*" in the table of system configuration jumpers describes the default
status and the default state is not active state.
Backplane Jumper Settings
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
Figure 5-2. 3.5" Hard-Drive Expander Backplane
The function of the jumper installed on the expander backplane is shown
below.
Table 5-2. Jumper Installed on Backplane
Jumper
Function
Off
On
J15
RAID Card setting
LSI Series
PERC Series
126
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System Board Connectors
Figure 5-3. System Board Connectors
1
2
3
5
4
6
7
8
21
9
20
19
18
10
11
12
17
13
16
15
Jumpers and Connectors
14
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1
PCI-E card assembly connector
2
processor 0
3
Ethernet connector port
4
KVM over IP Port
5
back USB connectors
6
video connector
7
serial connector
8
system identification button
9
processor 0 power connector 1
10
DDR3 DIMM slots (for processor 0) (9)
11 processor 0 power connector 2
12
processor 1
13 main power connector
14
processor 1 power connector
15 system battery connector
16
DDR3 DIMM slots (for processor 1) (9)
17 IPMB connector
18
SATA connectors
19 front USB connectors
20
front panel connector
21 port 80
128
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Backplane Connectors
Figure 5-4. Expander Backplane Connectors—Front View
1
2
12
11
10
3
9
4
8
5
7
1
hard-drive 11 connector
2
hard-drive 8 connector
3
hard-drive 5 connector
4
hard-drive 1 connector
5
hard-drive 2 connector
6
hard-drive 0 connector
7
hard-drive 4 connector
8
hard-drive 3 connector
9
hard-drive 7 connector
10 hard-drive 6 connector
11
hard-drive 10 connector
12 hard-drive 9 connector
6
Figure 5-5. Expander Backplane Connectors—Back View
1
1
2
UART connector
3
2
4
5
6
fan connector
3
fan connector
4
fan connector
5
IPMB connector
6
mini-SAS connector
Jumpers and Connectors
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Figure 5-6. One-to-One Backplane Connectors
1
8
130
4
3
2
7
5
6
1
14-pin power connector
2
system fan2 connector
3
system fan 1 connector
4
PCI e fan connector
5
iBMC connector
6
SAS A2 cable connector
7
SAS B1 connector
8
SAS A1 cable connector
Jumpers and Connectors
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Power Distribution Board Connectors
Figure 5-7. Power Distribution Board 1 Connectors
2
3
1
4
1
14-pin power connector
2
24-pin power connector
3
5-pin PMBus connector
4
14-pin power connector
Jumpers and Connectors
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Figure 5-8. Power Distribution Board 2 Connectors
1
132
1
4-pin power connector
3
14-pin power connector
Jumpers and Connectors
3
2
2
4-pin power connector
book.book Page 123 Friday, November 8, 2013 11:29 AM
6
Getting Help
Contacting Dell
NOTE: Dell provides several online and telephone-based support and service
options. If you do not have an active Internet connection, you can find contact
information on your purchase invoice, packing slip, bill, or Dell product catalog.
Availability varies by country and product, and some services may not be available
in your area.To contact Dell for sales, technical support, or customer-service
issues:
1 Go to dell.com/contactdell.
2 Select your country or region from the interactive world map.
When you select a region, the countries for the selected regions are
displayed.
3 Select the appropriate language under the country of your choice.
4 Select your business segment.
5 The main support page for the selected business segment is displayed.
6 Select the appropriate option depending on your requirement.
Getting Help
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Index
Numerics
boot menu, 45
10 GbE LAN Mezzanine
Card, 88
boot settings
configuring, 45
10 GbE LAN Mezzanine card
installing, 90
removing, 88
C
A
about your system, 9
B
backplane
installing, 100
removing, 98
batteries
troubleshooting, 114
battery
troubleshooting the RAID card
battery, 120
battery (system)
installing, 102
removing, 103
blank
power supply, 93
BMC LAN
configuring, 48
closing
system, 59
configuring
BMC LAN, 48
boot settings, 45
IDE, 42
memory, 42
processor, 41
remote access, 49
super IO, 43
USB, 43
contacting Dell, 133
control panel assembly
installing, 102
removing, 100
cooling fan
installing, 96
removing, 95
cooling fans
troubleshooting, 116
cooling shroud, 60
removing, 57, 60
Index
135
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D
H
damaged systems
troubleshooting, 114
Dell
contacting, 133
hard drive
installing, 56
removing, 54
troubleshooting, 119
DIMMs
See memory modules (DIMMs)
Hard Drives
installing, 53
hard drives
installing, 53
E
exit menu, 50
expansion card
troubleshooting, 121
expansion cards
SAS controller, 81
expansion-card riser
installing, 77
removing, 75
F
features
back-panel, 14
front-panel, 10
G
guidelines
memory installation, 68
136
Index
heat sink
installing, 64
removing, 62
I
IDE
configuring, 42
indicator codes
hard-drive tray, 15
power and system board, 17
installing
10 GbE LAN Mezzanine card, 90
backplane, 100
control panel assembly, 102
cooling fan, 96
cooling shroud, 61
expansion-card riser, 77
hard drive, 56
heat sink, 63
memory modules, 73
power supply, 92
power supply blank, 93
processor, 66
book.book Page 137 Friday, November 8, 2013 11:29 AM
SAS controller, 82
system battery, 102
system board, 105
system cover, 59
K
keyboards
troubleshooting, 110
optimizer memory mode, 69
P
PCI
configuring, 43
phone numbers, 133
POST
accessing system features, 9
power supplies, 91
M
memory
configuration, 71
configuring, 42
troubleshooting, 117
memory mode
optimizer, 69
memory modules
installing, 73
removing, 72
memory modules (DIMMs)
configuring, 68
N
NICs
troubleshooting, 112
O
opening
system, 58
power supply
installing, 92
power supply blank, 93
processor, 64
configuring, 41
installing, 66
removing, 64
processors
troubleshooting, 122
R
remote access
configuring, 49
removing
10 GbE LAN Mezzanine card, 88
backplane, 98
control panel assembly, 100
cooling fan, 95
cooling shroud, 57, 60
hard drive, 54
heat sink, 62
Index
137
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memory modules, 72
power supply blank, 93
processor, 64
SAS controller, 81
system battery, 103
system board, 104
S
safety, 109
safety Instructions, 51
SAS controller card
installing, 82
removing, 81
installing, 105
removing, 104
system cooling
troubleshooting, 116
system cover
installing, 59
system features
accessing, 9
system setup
AMBIOS, 40
processor settings, 40
system memory, 40
SAS controller daughter card
troubleshooting, 120
T
SAS RAID controller daughter
card
troubleshooting, 120
Troubleshooting
External Connections, 124
security menu, 50
server menu, 47
start menu, 37
startup
accessing system features, 9
super IO
configuring, 43
support
contacting Dell, 133
system
closing, 59
opening, 58
system board, 104
telephone numbers, 133
troubleshooting
battery, 114
cooling fans, 116
damaged system, 114
expansion card, 121
external connections, 110
hard drive, 119
keyboard, 110
memory, 117
NIC, 112
processors, 122
SAS RAID controller daughter
card, 120
sequence, 109
system cooling, 116
Index
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video, 110
wet system, 113
U
USB
configuring, 43
V
video
troubleshooting, 110
W
wet system
troubleshooting, 113
Index
139
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140
Index