Electrolux EI23BC30KS Owner's Guide

EN FREEZER / REFRIGERATOR
FR RÉFRIGÉRATEUR / CONGÉLATEUR
ES REFRIGERADOR CON CONGELADOR
USE AND CARE GUIDE
GUIDE D’UTILISATION ET D’ENTRETIEN
GUIA DE USO Y CUIDADO
809209301 October 2013
2
Finding Information
Please read and save this
guide
Thank you for choosing Electrolux, our new
premium brand in home appliances. This
Use & Care Guide is part of our commitment
to customer satisfaction and product quality
throughout the service life of your new appliance.
Table of contents
Finding Information.....................................2
Safety...........................................................3
Feature Overview.........................................5
Keep a record for quick
reference
Installation...................................................6
Purchase date
Installing Door Handles.............................12
Removing the Doors..................................10
Connecting the Water Supply...................13
Electrolux model number
Controls.....................................................15
Electrolux serial number
Automatic Ice Maker.................................17
Storage Features.......................................18
Storing Food and Saving Energy..............23
NOTE
Registering your product with Electrolux
enhances our ability to serve you. You can
register online at www.electroluxappliances.com
or by sending your Product Registration Card
in the mail.
Questions?
For toll-free telephone support in the U.S. and
Canada: 1-877-4ELECTROLUX
(1-877-435-3287)
For online support and product information
visit http://www.electroluxappliances.com
Normal Operating Sounds & Sights..........24
Changing the Water and Air Filters...........25
Care and Cleaning.....................................27
Common Solutions for Concerns.............31
Warranty.....................................................36
Installation Checklist
Doors
Ice Maker
 Handles are secure and tight
 Door seals completely to cabinet on all
sides
 Freezer door is level across the top
 House water supply connected to
refrigerator
 No water leaks present at all
connections
 Ice maker is turned ON
 Ice operates correctly
 Front filter must be flush with filter
housing (select models)
Leveling
 Refrigerator is level, side-to-side and
tilted 1/4 inch (6 mm) front-to-back
 Toe grille is properly attached to
refrigerator
 Cabinet is sitting solid on all corners
Electrical Power
 House power turned on
 Refrigerator plugged in
Final Checks
 Shipping material removed
 Fresh food and freezer temperatures set
Safety
Important safety
instructions
Safety Precautions
Do not attempt to install or operate your unit
until you have read the safety precautions
in this manual. Safety items throughout this
manual are labeled with a Danger, Warning, or
Caution based on the risk type.
Definitions
This is the safety alert symbol. It is
used to alert you to potential personal injury
hazards. Obey all safety messages that follow
this symbol to avoid possible injury or death.
DANGER
DANGER indicates an imminently
hazardous situation which, if not avoided,
will result in death or serious injury.
WARNING
WARNING indicates a potentially
hazardous situation which, if not avoided,
could result in death or serious injury.
CAUTION
CAUTION indicates a potentially
hazardous situation which, if not avoided,
may result in minor or moderate injury.
IMPORTANT
Indicates installation, operation, or
maintenance information which is important
but not hazard-related.
General Safety
WARNING
Please read all safety instructions before
using your new refrigerator.
• Do not store or use gasoline or other
flammable liquids near this or any other
appliance. Read product labels for
warnings regarding flammability and
other hazards.
• Do not operate the refrigerator in the
presence of explosive fumes.
• Avoid contact with any moving parts of
the automatic ice maker.
• Remove all staples from the carton to
avoid injury. Staples can also damage
finishes if they come in contact with
other appliances or furniture.
Child Safety
Packing Materials:
• Packing cartons covered with rugs,
bedspreads, plastic sheets, or stretch
wrap may become airtight chambers and
can quickly cause suffocation.
• Destroy or recycle the product’s carton,
plastic bags, and any other exterior
wrapping material immediately after the
refrigerator is unpacked. Children should
never play with these items.
Child Entrapment and Suffocation:
• These problems are not limited to the
past. Whether junked, abandoned, or
temporarily stored (even for a few hours),
unattended refrigerators and freezers are
dangerous. Please take the precautions
listed below.
Proper Disposal of Refrigerators/
Freezers
We strongly encourage responsible appliance
recycling/disposal methods. Check with your utility
company or visit www.energystar.gov/recycle for
more information on recycling your old refrigerator.
Before you recycle or dispose of your old
refrigerator/freezer:
• Remove the doors.
3
4
Safety
• Leave the shelves and baskets in place
so children may not easily climb inside.
• Have refrigerant and compressor oil
removed by a qualified service technician.
• Performance may be affected if
the voltage varies by 10% or more.
Operating the refrigerator with insufficient
power can damage the compressor.
Such damage is not covered under your
warranty.
• Do not plug the unit into an outlet
controlled by a wall switch or pull cord
to prevent the refrigerator from being
turned off accidentally.
Grounding type wall receptacle
Do not, under
any circumstances,
cut, remove,
or bypass the
grounding prong.
Electrical information
WARNING
You must follow these guidelines to
ensure that your refrigerator’s safety
mechanisms are operating correctly.
• The refrigerator must be plugged into
its own dedicated 115 Volt, 60 Hz,
AC-only non-GFCI electric outlet. The
power cord of the appliance is equipped
with a three-prong grounding plug for
your protection against electrical shock
hazards. It must be plugged directly
into a properly grounded three-prong
receptacle. The receptacle must be
installed in accordance with local codes
and ordinances. Consult a qualified
electrician. Do not use an extension cord
or adapter plug.
• If the power cord is damaged, it should
be replaced by the manufacturer, service
technician, or a qualified person.
• Never unplug the refrigerator by pulling
on the power cord. Always grip the
plug firmly and pull straight out from
the receptacle to prevent damaging the
power cord.
• To avoid electrical shock, unplug the
refrigerator before cleaning and before
replacing a light bulb or LED light.
Power cord with
3-prong grounded plug
IMPORTANT
To turn off power to your refrigerator, unplug
the power cord from the wall outlet.
Feature Overview
Understanding features and terms
Your Electrolux refrigerator is designed for optimal convenience and storage flexibility. The
illustration below is provided to assist you with familiarizing yourself with product features and
terminology.
NOTE
*Features may vary according to model.
Model is shown without freezer drawer cover.
Flipper Guide
*Incandescent Light
*LED Light
Covered Door Bin
Flipper
Mullion
Air Filter
*LuxuryDesignTM
Shelves
Luxury-DesignTM
Shelves
Crisper
Drawer
Crisper
Drawer
*Special Items
Rack (inside CTD)
LED Light
Water
Filter
*Adjustable
Hinges
Tilt-Out
Bin
Ice
Maker
Ice
Bucket
LED Light
*Perfect TempTM
Drawer (PTD)
or *Cool ZoneTM Drawer
(with humidity slides)
Freezer Baskets
Toe Grille
Wire Tilt-Out Shelf
(inside freezer drawer)
IMPORTANT
Features not included with your refrigerator can be purchased at www.electroluxappliances.com
or by calling 1-877-435-3287.
5
6
Installation
Required Tools
• If possible, place the refrigerator out of
direct sunlight and away from the range,
dishwasher, or other heat sources.
• The refrigerator must be installed on a
floor that is level and strong enough to
support a fully loaded refrigerator.
• Consider water supply availability for
models equipped with an automatic ice
maker.
You will need the following tools:
Tools Necessary:
(OR)
Phillips Head
or
#2 Square
Drive Head
3/8" Fixed
Wrench
Adjustable
Wrench
Socket
Wrench Set
DO NOT install the refrigerator where
the temperature will drop below 55°F
(13°C) or rise above 110°F (43°C).
The compressor will not be able to
maintain proper temperatures inside the
refrigerator.
DO NOT block the toe grille on the lower
front of your refrigerator. Sufficient air
circulation is essential for the proper
operation of your refrigerator.
Installation
Components Provided:
Top Hinge
Cover Front
Screw
CAUTION
Top Hinge
Cover Rear
Screw
• Allow the following clearances for ease
of installation, proper air circulation, and
plumbing and electrical connections:
Sides & Top ⅜ inch (9.5 mm)
Back
1 inch (25.4 mm)
NOTE
Top
Hinge
Screw
Lower
Hinge
Screw
This Use & Care Guide provides general
installation and operating instructions for
your model. We recommend using a service
or kitchen contracting professional to install
your refrigerator. Use the refrigerator only as
instructed in this Use & Care Guide. Before
starting the refrigerator, follow these important
first steps.
Location
• Choose a place that is near a grounded,
non-GFCI, electrical outlet. Do Not use
an extension cord or an adapter plug.
If your refrigerator is placed with the door
hinge against a wall, you may have to
allow additional space so the door can be
opened wider.
Door opening
NOTE
The refrigerator doors are designed to shut
by themselves within a 20 degree opening.
Your refrigerator should be positioned to allow
easy access to a counter when removing
food. For best use of refrigerator drawers and
freezer baskets, the refrigerator should be in a
position where both can be fully opened.
Installation
Leveling Freezer Drawer
(if necessary)
1 Check gasket seal around top, bottom,
and sides of freezer drawer.
2 If gasket is not sealed, open drawer and
slightly loosen four drawer screws (two
on each side) to allow drawer to rotate.
3 Close drawer and recheck the seal
on the gasket (A). Open the drawer
grabbing by the sides in the center (B).
Be careful not to rotate the drawer.
Remove hex
head drawer
screw
Remove hex
head drawer
screw
Do Not Remove
Other Screws
Remove
Hex
Head Drawer
Screw
Remove
Hex
Head Drawer
Screw
To level the cabinet using the front rollers:
1 Slightly open freezer drawer. Lift the toe
grille and gently pull forward (see illustration).
2 You can raise or lower each door. Use
a ⅜ inch socket wrench to turn the
adjustment screws (1 per side).
Toe Grille Must
Fit in Slot On
Anti-tip Bracket
Screw/Washer
Assembly
(3) Retaining Clips
To raise: turn adjustment screw clockwise.
To lower: turn adjustment screw
counterclockwise.
3 Ensure both doors are bind-free with
their seals touching the cabinet on all
four sides and that cabinet is stable.
4 After unit is leveled, lower anti-tip leg
until it contacts the floor.
4 Tighten four drawer screws.
5 Recheck gasket seal.
Push
Against
Freezer
Drawer
A
Grab
Drawer
at Center
from Both
Sides
Then
Pull
Drawer
Out
Door
Door
B
Level Refrigerator & Adjust
Doors (if necessary)
Guidelines for final positioning of your
refrigerator:
• All four corners of the cabinet must rest
firmly on the floor.
• The sides should tilt ¼ inch (6 mm) from
front to back (to ensure that doors close
and seal properly).
• Doors should align with each other and
be level.
Most of these conditions can be met by
raising or lowering the adjustable front rollers.
Raise
Anti-tip
Leg
Lower
5 Install the toe grille by fitting into place.
7
8
Installation
To adjust the door stop:
Door stop is adjustable between 85 to 145
degrees.
NOTE
View shown is looking up at the bottom of
the refrigerator door.
5 Retighten screw.
Rotate
Door
Stop
Door
Stop
Lower
Hinge
Re-tighten
Screw
Retighten Screw
Min
Open
Screw
Max
Open
Adjustable Door Stop
1 Open door to provide access to screw.
2 Loosen screw.
3 Adjust door to desired location.
6 Ensure door stops in desired location
before resuming normal use.
To level the doors using the adjustable
lower hinge (select models):
1 Remove all food items from door bins on
door being adjusted.
2 Open doors to 90 degrees.
3 Loosen or remove screw.
Loosen or Remove
Screw
Rotate
Door to Desired
Location
Open
Door
90
Degrees
Bottom of Door
Loosen/Remove Screw (where applicable)
Adjusting Door
4 Rotate door stop until it makes contact
with the lower hinge.
NOTE
Adjustable hinge should only be used after
doors have been leveled with rollers.
Installation
4 Lift the door while adjusting the washer.
To raise the door, rotate washer clockwise
(when viewed from the bottom). To lower
door, rotate washer counterclockwise
(when viewed from the bottom).
To adjust the flipper mullion:
1 Loosen the screw located on the flipper
mullion hinge.
Flipper
Mullion
or
Do
Lower
Door
Screw
Raise
Door
Hinge
Washer
Raising/Lowering Door
5 Retighten the screw, where applicable,
ensuring it is between the spokes of the
set washer. Screw will not be tight, just
insert until it is flush with the hinge.
Re-tighten Screw
Hinge
Washer Spokes
Flipper
Mullion
Hinge
Adjusting Flipper Mullion Screw
2 Adjust flipper mullion height. For proper
connection with the flipper mullion guide,
there should be a separation about the
thickness of a coin (0.060 inches, or
1.5 mm) between the guide and flipper
mullion.
Mullion
Guide
Flipper
Mullion
Screw
Screw (where applicable)
Thickness
of a Coin
NOTE
If after adjusting doors higher the door
makes a popping/clicking sound, remove
screw and replace with the longer one
supplied in the handle package.
Adjusting Flipper Mullion Height
3 Retighten screw.
9
10
Removing the Doors
Getting through narrow
spaces
If your refrigerator will not fit through an
entrance area, you can remove the doors.
Check first by measuring the entrance.
To prepare for removing the doors:
1 Make sure the electrical power cord is
unplugged from the wall outlet.
2 Open the freezer drawer and remove the
toe grille (see “Installation” section).
3 Remove any food from the door shelves
and close the doors.
To remove the refrigerator doors:
1 Trace lightly around the door’s top hinges
with a pencil. This makes reinstallation easier.
Top Hinge
Cover
Hinge
Screws
Multi-wire
Cables
Leave
Hinge
With
Door
Front
Cover Screw
Rear
Cover
Screw
Ground
Screw
Top
Hinge
2 Disconnect the harness by grasping both
sides of the connector firmly, depress the
latch, and pull apart. Remove the two
screws from the top hinge. Lift the door
off of the bottom hinge and set it aside.
3 Unscrew the three lower hinge screws
and hinge if necessary.
To reinstall the right door, reverse the above steps.
Lower Hinge Removal
Once both doors are in place, ensure they are
aligned with each other and level (please see
the “Installation” section for more details), and
replace the top hinge cover.
CAUTION
Be sure doors are set aside in a secure
position where they cannot fall and
cause personal injury, or damage to the
doors or handles.
Removing Freezer Drawer
1 Open freezer drawer.
2 Remove drawer screws on right and left
sides (two screws on each side).
Remove hex
head drawer
screw
Remove hex
head drawer
screw
Do Not Remove
Other Screws
Remove
Hex
Head Drawer
Screw
Remove
Hex
Head Drawer
Screw
CAUTION
Drawer is heavy. Use caution when lifting.
3 Lift drawer up and out to remove.
Removing the Doors
Installing Freezer Drawer
1 With lower slides pulled out, hang
drawer onto slide brackets ensuring pins
on each side are fully inserted into slots
on each side.
Assembly
Fully Extend
Drawer Slides
Cabinet
Pin
Slot
2 Reinstall four drawer screws (two per
side), tighten down, and close drawer.
Install
crews
(2) each
side
3 Check gasket seal around top, bottom,
and sides of freezer drawer.
4 If gasket is not sealed, open drawer and
slightly loosen four drawer screws (two
on each side) to allow drawer to rotate.
5 Close drawer and recheck the seal
on the gasket (A). Open the drawer
grabbing by the sides in the center (B).
Be careful not to rotate the drawer.
Push
Against
Freezer
Drawer
A
Grab
Drawer
at Center
from Both
Sides
Then
Pull
Drawer
Out
B
6 Tighten four drawer screws.
7 Recheck gasket seal.
8 Install the toe grille by fitting into place.
11
12
Installing Door Handles
Door Handle Mounting Instructions
1 Remove handles from
protective packaging.
2 Position fresh food handle
end caps (A) over upper
and lower pre-installed
shoulder bolts (B) that
are fastened into door,
ensuring the holes for
the set screws are facing
towards the opposite door.
3 While holding handle firmly
against door, fasten upper
and lower Allen set screws
(C) with supplied Allen
wrench.
4 Repeat steps 2 and 3 to
install opposite handle.
Ensure the holes for the set
screws are facing towards
the first door.
5 Position freezer handle end
caps over left and right
pre-installed shoulder bolts
that are fastened to the
drawer, ensuring the holes
for the set screws are
facing down.
6 While holding handle firmly
against drawer, fasten left
and right Allen set screws
(C) with supplied Allen
wrench.
Mounting Refrigerator Handles
Mounting Freezer Handle
NOTE
To ensure that handles are flush with doors/drawer, make sure that set screws are completely
tightened.
Connecting the Water Supply
WARNING
To avoid electric shock, which can
cause death or severe personal injury,
disconnect the refrigerator from
electrical power before connecting a
water supply line to the refrigerator.
CAUTION
To Avoid Property Damage:
• Copper or Stainless Steel braided
tubing is recommended for the
water supply line. Water supply
tubing made of ¼ inch plastic is
not recommended to be used.
Plastic tubing greatly increases the
potential for water leaks, and the
manufacturer will not be responsible
for any damage if plastic tubing is
used for the supply line.
• DO NOT install water supply tubing
in areas where temperatures fall
below freezing.
• Chemicals from a malfunctioning
softener can damage the ice maker.
If the ice maker is connected to soft
water, ensure that the softener is
maintained and working properly.
IMPORTANT
Ensure that your water supply line connections
comply with all local plumbing codes.
Before installing the water supply line, you will
need:
• Basic Tools: adjustable wrench,
flat-blade screwdriver, and PhillipsTM
screwdriver
• Access to a household cold water line
with water pressure between 30 and
100 psi.
• A water supply line made of ¼ inch
(6 mm) OD, copper or stainless steel
tubing. To determine the length of tubing
needed, measure the distance from the
ice maker inlet valve at the back of the
refrigerator to your cold water pipe. Then
add approximately 7 feet (2.1 meters),
so the refrigerator can be moved out for
cleaning (as shown).
• A shutoff valve to connect the water
supply line to your household water
system. DO NOT use a self-piercing type
shutoff valve.
• Do not reuse compression fitting or use
thread seal tape.
• A compression nut and ferrule (sleeve)
for connecting a copper water supply
line to the ice maker inlet valve.
NOTE
Check with your local building authority
for recommendations on water lines and
associated materials prior to installing
your new refrigerator. Depending on your
local/state building codes, Electrolux
recommends for homes with existing
valves its Smart Choice® water line kit
5305513409 (with a 6 ft. Stainless Steel
Water Line) and for homes without an
existing valve, Electrolux recommends its
Smart Choice® water line kit 5305510264
(with a 20 ft. Copper Water Line with
self-tapping saddle valve). Please refer to
www.electroluxappliances.com for more
information.
To connect water supply line to ice maker
inlet valve:
1. Disconnect refrigerator from electric
power source.
2. Place end of water supply line into sink
or bucket. Turn ON water supply and
flush supply line until water is clear. Turn
OFF water supply at shutoff valve.
3. Remove plastic cap from water valve
inlet and discard cap.
4. If you use copper tubing - Slide brass
compression nut, then ferrule (sleeve)
onto water supply line. Push water
supply line into water valve inlet as far
as it will go (¼ inch / 6 mm). Slide ferrule
(sleeve) into valve inlet and finger tighten
compression nut onto valve. Tighten
13
14
Connecting the Water Supply
another half turn with a wrench; DO NOT
overtighten. See Figure 1.
If you use stainless steel tubing - The nut
and ferrule are already assembled on the
tubing. Slide compression nut onto valve
inlet and finger tighten compression nut
onto valve. Tighten another half turn with
a wrench; DO NOT overtighten. See
Figure 2.
5. With steel clamp and screw, secure
water supply line (copper tubing only) to
rear panel of refrigerator as shown.
6. Coil excess water supply line (copper
tubing only), about 2½ turns, behind
refrigerator as shown and arrange coils
so they do not vibrate or wear against
any other surface.
Plastic water tubing
to ice maker
fill tube
Stainless
steel
water line
Water valve
bracket
Valve inlet
Water valve
7. Turn ON water supply at shutoff valve and
tighten any connections that leak.
8. Reconnect refrigerator to electrical power
source.
9. To turn ice maker on, lower wire signal arm
(freezer ice maker) or set the ice maker’s On/
Off power switch to the “ON” position (fresh
food ice maker).
Plastic Water Tubing
to Ice Maker
Fill Tube
Steel
Clamp
Brass
Compression
Nut
Ferrule
(Sleeve)
Copper
water line
Water Valve
Bracket
Valve Inlet
Water Valve
Copper water line
from household
water supply
(Include enough tubing in loop to
allow moving refrigerator out
for cleaning)
Figure 1
6 ft. stainless steel water line
from household water supply
Figure 2
Controls
IQ-TouchTM
NOTE
*Features may vary according to model.
A red indicator light will be illuminated above most active features.
Touch the icon to activate the options below.
fast freeze
Activates a faster rate for freezing food.
fast ice
Increases the production of ice
water filter
Press and hold for three seconds to reset after
filter change.
air filter
Filter condition status is always displayed when
door is open. Press and hold for three seconds to
reset after filter change.
temp mode
Touch to toggle display from Fahrenheit to Celsius.
mute
sounds
Tones emitted by each key press can be turned off
based on user preference. The sounds are muted
when the red indicator is lit. Warning signals will
stay active.
default
settings
Resets all refrigerator settings such as temp, temp
display and tones to their factory default settings.
on off
Press and hold for three seconds to turn off the
cooling system to clean the refrigerator. It also
turns off the ice maker. The temperature displays
will read OFF.
eco
friendly
Keep this switch set on eco friendly (light on) for
lowest energy usage. If moisture appears on the
cabinet between the doors, pressing this button
will turn the light off and enable an electric heater
used to reduce moisture on the cabinet between
the doors.
*vacation
mode
Conserves energy by increasing the time between
automatic defrost. This feature is automatically
activated during long periods between door
openings. Vacation mode is manually activated
when the red indicator is lit.
IMPORTANT
Pressing the system on/off icon does not turn off power to your
refrigerator. You must unplug the power cord from the wall outlet.
Setting cooling temperatures
Press the + or – indicator to adjust the temperature to the desired setting.
The temperature display will begin to blink with the first touch. The
display will time out after 10 seconds and return to the basic display.
15
16
Controls
Alarms
Door
Ajar
If the door has been left open for
an extended period of time, an
alarm will sound and the door ajar
indicator will display on the bottom
display of the control panel. The
alarm is turned off by closing the
door. The mute sounds key will
blink to prompt the reset of any
active alarms. Press this key to
reset any system alarms.
High
Temp
In the event of a high temperature
condition, the temperature display
will blink and display “HI”. After
20 minutes, the alarm will sound
and the high temp indicator will
be red on the bottom of the
control panel. The mute sounds
icon will illuminate until pressed,
acknowledging the alarm, at which
time the highest temperature
reached will be displayed and the
refrigerator will resume normal
operation. In case the high temp
alarm is not acknowledged at the
first alarm sound time out, when
the door is first opened, the alarm
sound will be repeated.
Power
Fail
In the event of a power failure, the
power fail alert will be displayed
and the temperature display will
blink until the mute sounds icon is
pressed, acknowledging the alarm.
Other modes may be turned off
until the alarm is acknowledged.
The power fail alert is turned off
and the refrigerator will resume
normal operation. The high temp
alarm may also be illuminated until
a safe operating range temperature
has been reached.
IQ-TouchTM
“Sabbath Mode”
The Sabbath Mode is a feature that disables
portions of the refrigerator and its controls for
IQ-TouchTM, in accordance with observance
of the weekly Sabbath and religious holidays
within the Orthodox Jewish community.
Sabbath Mode is turned ON and OFF by
pressing and holding the freezer temp “-”
and the refrigerator temp “+” indicators for
five seconds. The display shows “Sb” while in
Sabbath mode.
In the Sabbath Mode, the High Temp alarm is
active for health reasons. If a high temperature
alarm is activated during this time, for
example due to a door left ajar, the alarm will
sound intermittently for about two minutes.
The alarm will then silence on its own and a
red high temperature icon will display. The
high temp icon will continue to display, even
if the door is closed, until the Sabbath mode
is exited and the icon reset. The refrigerator
will function normally once the door is closed,
without any violation of the Sabbath/Holidays.
For further assistance, guidelines
for proper usage and a complete
list of models with the Sabbath
feature, please visit the web at
http:\\www.star-k.org.
NOTE
While in Sabbath Mode, neither the lights
nor the control panel will work until Sabbath
Mode is deactivated.
Refrigerator stays in Sabbath Mode after
power failure recovery. It must be deactivated
with the buttons on the control panel.
NOTE
During Sabbath Mode, the ice maker is
turned off by main control board.
Sabbath Mode and the Perfect TempTM Drawer
The Perfect TempTM Drawer should be
turned off for the Sabbath/Holidays. Before
putting the refrigerator into the Sabbath
mode, turn the Perfect TempTM Drawer off by
pressing the drawer on/off button. The display
will show “OFF” and the drawer will turn off.
Then enter the Sabbath mode function on the
main refrigerator display. See the IQ-Touch
“Sabbath Mode” section. When in Sabbath
mode, the display will not illuminate and the
drawer will remain off. The drawer can still be
used as a non-temp controlled drawer in this
mode. When the refrigerator is taken out of
Sabbath mode, the Perfect TempTM Drawer
will have to be turned back on.
NOTE
If the Perfect TempTM Drawer is not turned
off prior to putting the unit into Sabbath
Mode, it will continue to adjust itself to
maintain the set point even if the display
does not illuminate to show that it is still on.
Automatic Ice Maker
Ice maker operation & care
After the refrigerator is installed properly, the ice
maker can produce ice within 24 hours. It can
completely fill an ice bin in about three days.
When using the ice maker for the first time and
in order for the ice maker to work properly, it is
necessary to clear air from water filter tubing.
Once ice maker begins making ice, allow the
bucket to fill completely, then discard the first
TWO FULL buckets of ice. It will take at least
two days to completely fill the bucket on regular
ice making mode or 1½ days on fast ice mode.
The ice maker produces approximately four
pounds of ice every 24 hours depending on
usage conditions.
IMPORTANT
Your ice maker is turned on at the factory
so it can work as soon as you install your
refrigerator. If you cannot connect a water
supply, lift the ice maker’s wire signal arm
to turn it off. Otherwise, the ice maker’s fill
valve may make a loud chattering noise
when it attempts to operate without water.
Turning the ice maker on and off
Ice production is controlled by lifting/lowering
the ice maker’s wire signal arm. To gain access
to the ice maker, pull the freezer drawer out. Lift
the wire signal arm to turn the ice maker OFF
and lower the wire signal arm to turn it ON.
ON
OFF
Wire
Signal Arm
• The following sounds are normal when
the ice maker is operating:
- Motor running
- Ice dropping into ice bin
- Water valve opening or closing
- Running water
• Ice cubes stored too long may develop
an odd flavor. Empty the ice bin as
explained below.
Fast Ice Function
Your refrigerator is equipped with a “Smart” Fast
Ice Function, that will, if activated at your user
interface, allow an increase in ice production. You
do not need to deactivate it, if not needed, your
refrigerator will operate on normal conditions.
CAUTION
If the water supply to your refrigerator is
softened, be sure the softener is properly
maintained. Chemicals from a water
softener can damage the ice maker.
Cleaning the ice maker
Clean the ice maker and ice bin at regular
intervals, especially prior to vacation or moving.
1 Turn off the ice maker.
2 Remove the ice bin.
3 Empty and carefully clean the ice bin
with mild detergent. Do not use harsh or
abrasive cleaners. Rinse with clean water.
4 Allow the ice bin to dry completely before
replacing in the freezer.
5 Replace the ice bin. Turn the ice maker on.
Remove and empty the ice bin if:
• An extended power failure (one hour or
longer) causes ice cubes in the ice bin to
melt and freeze together.
Remove the ice bin and shake to loosen the
cubes or clean as explained above.
CAUTION
Ice maker tips
• If your refrigerator is not connected to
a water supply or the water supply is
turned off, turn off the ice maker by lifting
wire signal arm.
NEVER use an ice pick or similar sharp
instrument to break up the ice. This
could damage the ice bin.
To loosen stuck ice, use warm water.
Before replacing the ice bin, make sure it
is completely dry.
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18
Storage Features
Shelf features
CAUTION
To avoid injury from breakage, handle
tempered glass shelves carefully.
NOTE
Features may vary according to model.
Your refrigerator includes glass shelves that are
designed to catch and hold accidental spills.
You can easily adjust shelf positions in the fresh
food compartments to suit your needs. The
shelves have mounting brackets that attach to
slotted supports at the rear of each compartment.
To change the position of a shelf:
1 Before adjusting a shelf, remove all food.
2 Lift the front edge up and pull the shelf out.
3 Replace by inserting the mounting bracket
hooks into the desired support slots.
4 Lower the shelf and lock into position.
Drawers
Your refrigerator includes a variety of storage
drawers. These drawers are located in fixed
positions at the bottom of the fresh food
compartment.
Crispers
Crisper drawers are designed for storing fruits,
vegetables, and other fresh produce.
Opening Crisper Drawer
Crisper humidity control
Crisper drawers include a sliding control for
adjusting the humidity inside the crisper. Leafy
vegetables keep best when stored with the
Humidity Control set on Higher Humidity.
Fresh fruits keep best when stored with the
Humidity Control set on Lower Humidity.
Humidity Control
Higher
Humidity
Lower
Humidity
Adjusting Crisper Humidity (select models)
Full Luxury-DesignTM Shelf (varies by model)
To remove the Crisper Drawer for
cleaning:
1 Pull the
drawer
out until it
stops.
2 Lift the
front
Removing
slightly
Crisper Drawer
and
remove the drawer.
Storage Features
Special items rack (select models)
The innovative design of the special items
rack allows you to store four bottles of wine or
soft drink bottles.
Special Items
Rack
Cool ZoneTM Drawer (select models)
Some models are equipped with a meat
keeper drawer for short-term storage of bulk
meat items. This drawer includes sliding
controls for adjusting the humidity inside.
Any meat to be kept longer than two days
should be frozen. If you store fruits or
vegetables in this drawer, set it to a higher
humidity.
Perfect TempTM Drawer (select models)
The Perfect TempTM Drawer is designed to keep food items at a precise temperature whether
cooler, warmer, or the same as the fresh food section of the refrigerator. The thaw setting holds
a temperature for thawing frozen foods for 12 hours. At the end of that time, it then switches to
the snacks setting to store the thawed food.
To operate:
1 To turn on and off, press the drawer’s
On/Off button. The numeric display will
show a temperature between “28°F and
42°F” when on and “OFF” when off.
2 Press F/C if you prefer to display
Fahrenheit “F,” or Celsius “C”.
3 Press either the up ∧ or down ∨ scroll
buttons to illuminate the desired item.
4 Once an option is selected, the drawer
will adjust and maintain the temperature
for the setting selected.
5 When turned off, the Perfect TempTM
Drawer functions as a standard deli
drawer. The Perfect TempTM Drawer is
best used for packaged food products.
Leafy vegetables and unpackaged fruits
are best kept in one of the crisper drawers.
6 The three favorite selections provide
flexibility to set and store personal
temperature selections. The temperature
is adjusted up by pressing the + or –
buttons. The drawer will store the selected
temperature setting until it is changed.
7 The control buttons can be locked
to prevent accidental changes by
pressing the control lock button for three
seconds. Deactivate by pressing for
three seconds again.
Opening the Drawer
19
20
Storage Features
IMPORTANT
DO NOT clean the display area of the Perfect
TempTM Drawer with abrasive or caustic
cleaners. Wipe clean with a moist sponge.
CAUTION
The Perfect TempTM Drawer and cover
can be removed for cleaning but the
control unit, attached to the right side
of the fridge, cannot be removed. Do
not immerse the Perfect TempTM Drawer
cover in water or put it in a dishwasher.
Clean with a damp cloth or sponge.
Some of them have fixed positions, while
others can be adjusted to your needs.
Door bins are ideal for storing jars, bottles,
cans, and large drink containers. They also
enable quick selection of frequently used
items.
To change the position of an adjustable door
bin:
1 Before adjusting a bin, remove all food.
2 Grip the bin firmly with both hands and
lift it upward.
3 Remove the bin.
4 Place the bin just above desired position.
5 Lower the bin onto supports until locked
in place.
To remove the Perfect TempTM Drawer for
cleaning:
1 Pull the drawer out until it stops.
2 Lift the front slightly and remove the
drawer.
Adjustable Door Bin
Removing the Drawer
NOTE
When the refrigerator is turned off by
pressing the main IQ-TouchTM on/off
button, the Perfect TempTM Drawer will
also be turned off. When the refrigerator
is turned back on, the Perfect TempTM
Drawer will resume operations at the temp
setting that was set before the refrigerator
was turned off.
Accessories (varies by model)
Tilt can bins
The can bins allow you to efficiently and
securely store up to eight 12-ounce canned
beverages.
Doors
Storage bins
The doors to your fresh food compartment
use a system of modular storage bins. All of
these bins are removable for easy cleaning.
Tilt Can Bin
Storage Features
Covered Door Bin
To Remove Lower Basket
Use the covered door bin, at the top of the
fresh food compartment door, for short-term
storage of cheese, spreads, or butter. The
covered door bin is designed to be warmer
than the open area and includes a lift-up
cover that may be locked and a dairy divider
(select models).
1 Remove all items from basket.
2 Remove the basket by tilting it forward
and lifting it from the retainer clips.
Lock
Covered Door Bin
Freezer Features (varies
by model)
Stabilizer
Bar
Basket
Retainer
Removing Lower Basket
To reinstall lower basket, insert basket into
retainer clips.
Tilt Wire Shelf
The freezer tilt wire shelf (located on the inside
of the freezer drawer) is not designed to be
removed.
Dividers Removal
Lift up on the front of the upper divider and
pull out.
Basket
Retainer
Clips
Two Freezer Baskets
To Remove Upper Basket
1 Remove all items from basket.
2 Remove basket by pulling basket out to
its full extension and lift out.
To reinstall upper basket, position basket
onto the retainer clips making sure the front
of the basket rests in the retainer clips on the
stabilizer bar.
NOTE
If basket is not resting on stabilizer bar retainer
clips, the drawer will not close properly.
Middle Basket
Divider
Retainers
Stabilizer
Bar
Upper Basket Divider
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22
Storage Features
Lift up on the rear of the lower divider and pull
out.
Lower Basket
Divider
Spill Guard
Tray
Lower Basket Divider & Spill Guard Tray
To reposition the pivoting divider (some
models), lift up and slide to desired location.
The pivoting divider is not designed to be
removed .
Spill Guard
Tray
Lower Basket
Pivoting Divider
Lower Basket Pivoting Divider
(some models)
NOTE
Spill Guard Tray should be hand washed in
warm water.
Storing Food and Saving Energy
Ideas for storing foods
Fresh food storage
• Keep the fresh food compartment
between 34°F and 40°F with an
optimum temperature of 37°F.
• Avoid overcrowding the refrigerator
shelves, which reduces air circulation
and causes uneven cooling.
Fruits and vegetables
• Store fruits and vegetables in crisper
drawers, where trapped moisture helps
preserve food quality for longer time
periods.
• Wash items and remove excess water.
• Wrap any items that have strong odors
or high moisture content.
Meat
• Wrap raw meat and poultry separately
and securely to prevent leaks and
contamination of other foods or surfaces.
• Use the Cool ZoneTM or Perfect
TempTM drawer and set to meat/poultry
setting for short-term storage. Any meat
to be kept longer than two days should
be frozen.
Frozen food storage
• Keep the freezer compartment at 0°F or
lower.
• A freezer operates most efficiently when
it is at least ⅔ full.
Packaging foods for freezing
• To minimize food dehydration and quality
deterioration, use aluminum foil, freezer
wrap, freezer bags, or airtight containers.
Force as much air out of the packages
as possible and seal them tightly.
Trapped air can cause food to dry out,
change color, and develop an off-flavor
(freezer burn).
• Wrap fresh meats and poultry with
suitable freezer wrap prior to freezing.
• Do not refreeze meat that has completely
thawed.
Loading the freezer
• Prior to grocery shopping, activate
“fast freeze” so that on your return
you can ensure your newly purchased
food designated for the freezer will be
preserved as quickly as possible.
• Activating “fast freeze” also will help
your freezer more efficiently maintain the
selected temperature after placing new
purchases with pre-existing frozen foods.
• Avoid adding too much warm food to
the freezer at one time. This overloads
the freezer, slows the rate of freezing,
and can raise the temperature of frozen
foods.
• Leave a space between packages, so
cold air can circulate freely, allowing food
to freeze as quickly as possible.
Ideas for saving energy
Installation
• Locate the refrigerator in the coolest part
of the room, out of direct sunlight, and
away from heating ducts or registers.
• Do not place the refrigerator next to
heat-producing appliances such as a
range, oven, or dishwasher. If this is not
possible, a section of cabinetry or an
added layer of insulation between the
two appliances will help the refrigerator
operate more efficiently.
• Level the refrigerator so that the doors
close tightly.
Temperature settings
• Refer to the “Controls” section for
procedures on temperature settings.
Food storage
• Avoid overcrowding the refrigerator or
blocking cold air vents. Doing so causes
the refrigerator to run longer and use
more energy.
• Cover foods and wipe containers dry
before placing them in the refrigerator.
This cuts down on moisture build-up
inside the unit.
• Organize the refrigerator to reduce door
openings. Remove as many items as
needed at one time and close the door
as soon as possible.
• Do not place a hot container directly
on a cold shelf. Remember, such an
extreme temperature change may
damage the glass.
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24
Normal Operating Sounds
Understanding the sounds
you may hear
Your new, high-efficiency refrigerator may
introduce unfamiliar sounds. These sounds
normally indicate your refrigerator is operating
correctly. Some surfaces on floors, walls, and
kitchen cabinets may make these sounds
more noticeable.
The following is a list of major components
in your refrigerator and the sounds they can
cause:
AEvaporator Refrigerant through the
evaporator may create a boiling or
gurgling sound.
B Evaporator fan You may hear air being
forced through the refrigerator by the
evaporator fan.
C Defrost heater During defrost cycles,
water dripping onto the defrost heater
may cause a hissing or sizzling sound.
After defrosting, a popping sound may
occur.
D Automatic ice maker When ice has
been produced, you will hear ice cubes
falling into the ice bin. Water valve
activation may create sounds from its
operation.
E Electronic control & automatic
defrost control These parts can
produce a snapping or clicking sound
when turning the cooling system on and
off.
F Condenser fan You may hear air being
forced through the condenser.
GCompressor Modern, high-efficiency
compressors run much faster than older
models. The compressor may have a
high-pitched hum or pulsating sound.
H Water valve Makes a buzzing sound
each time it opens to fill the ice maker.
I Drain pan (not removable) You may
hear water dripping into the drain pan
during the defrost cycle.
JCondenser May create minimal sounds
from forced air.
K Motorized Perfect TempTM drawer
damper May produce a light humming
during operation.
M Motorized damper May produce a
light humming during operation.
N Perfect TempTM drawer fan Turns off
when door opens or Perfect TempTM
drawer is turned off.
NOTE
Energy efficient foam in your refrigerator is
not a sound insulator.
Changing the Water and Air Filters
Your refrigerator is equipped with separate
water and air filtering systems. The water filter
system filters all the water used to produce
ice. The air filter removes odors and impurities
from the refrigerator compartment.
NOTE
It is not necessary to turn the water supply off
to change the filter. Be ready to wipe up any
small amounts of water released during the
filter replacement.
1 Push the filter release button above the
cartridge to disconnect it.
Water Filter
Button
The control panel includes controls to
monitor the status of your water and air
filters. See the Controls section for more
information.
About your advanced water filter
The PureAdvantageTM NGFC2000 filter system is tested and
certified by NSF International to
NSF/ANSI Standards 42 and
53 for the reduction of claims
specified on the performance
data sheet.
Do not use with water that is microbiologically
unsafe or of unknown quality without
adequate disinfection before or after the
system. Systems certified for cyst reduction
may be used on disinfected waters that may
contain filterable cysts.
• Rated Capacity - 240 gallons
• Rated service flow - .5 gallons per minute
• Maximum Rated Pressure - 100 pounds
per square inch
• Recommended Minimum Operating
Pressure: 30 pounds per square inch
• Operating Temp.: Min. 33°F, Max. 100°F
Water Filter
Cartridge
Push Water Filter Button
2 Slide the old water filter cartridge straight
out of the housing and discard it.
3 Unpack the new filter cartridge and
remove the two protective caps covering
the inlet and exit of the filter. Slide the
filter gently into the housing until it stops
against the snap-in connector at the
back of the housing.
Replacement
Water Filter
Water filter
The water filter is located at the lower left side
of the fresh food compartment.
Replacing your PureAdvantageTM
water filter
In general, you should change the water
filter every six months to ensure the highest
possible water quality. The Water Filter Status
light on the Touch Panel prompts you to
replace the filter after the six month time
period has elasped. The water filter status
light on this model is not performance tested
or certified by NSF.
If your refrigerator has not been used for a period
of time (during moving for example), change the
filter before reinstalling the refrigerator.
Remove Two
Protective Caps
25
26
Changing the Water and Air Filters
4 Push firmly until the cartridge snaps
into place (you should hear two clicks).
When fully engaged, the front of the filter
cartridge should be flush with the filter
release button.
5 Press and hold the Air Filter Reset
button on the control panel for three
seconds. When the display changes
from “Replace” to “Good,” the status has
been reset.
6 The Air Filter Reset will turn itself off after
a few seconds.
Push-In
Until
Two Clicks
Reinstall Water Filter
5 Press and hold the Filter Status button
on the control panel for three seconds.
When the display changes from
“Replace” to “Good,” the status has
been reset.
6 After replacing the water filter and in
order for the ice maker to work properly,
it is necessary to clear air from water
filter tubing. Once ice maker begins
making ice, allow the bucket to fill
completely, then discard the first TWO
FULL buckets of ice. It will take at least
two days to completely fill the bucket on
regular ice making mode or 1½ days on
fast ice mode.
Air filter
The air filter is located under the utility bin.
Replacing your PureAdvantageTM
air filter
To ensure optimal filtering of refrigerator
odors, you should change the air filter every
six months (the filter status light on the Touch
Panel prompts you to replace the filter after
six months).
1 Open the air filter door.
2 Remove the old filter and discard it.
3 Unpack the new filter and slide it into the
housing.
4 To close the air filter door, push the top
and bottom to lock the door closed.
Ordering replacement
filters
Order new filters by calling 877-808-4195,
online at www.electroluxappliances.com,
or through the dealer where you bought
your refrigerator. You may want to consider
ordering extra filters when you first install your
refrigerator.
Water Filter FC-300 PureAdvantageTM
Replacement Cartridge #EWF01
Air Filter Replacement Cartridge #EAFCBF
Care and Cleaning
Protecting your investment
Keeping your refrigerator clean maintains its appearance and prevents odor build-up. Wipe up
any spills immediately and clean the freezer and fresh food compartments at least twice a year.
NOTE
Do not use abrasive cleaners such as window sprays, scouring cleansers, flammable fluids,
cleaning waxes, concentrated detergents, bleaches, or cleansers containing petroleum
products on plastic parts, interior doors, gaskets, or cabinet liners. Do not use paper towels,
scouring pads, or other abrasive cleaning materials.
• Never use metallic scouring pads, brushes, abrasive cleaners, or strong alkaline solutions
on any surface.
• Never use CHLORIDE or cleaners with bleach to clean stainless steel.
• Do not wash any removable parts in a dishwasher.
• Always unplug the electrical power cord from the wall outlet before cleaning.
NOTE
If you set your temperature controls to turn off cooling, power to lights and other electrical
components will continue until you unplug the power cord from the wall outlet.
• Remove adhesive labels by hand. Do not use razor blades or other sharp instruments
which can scratch the appliance surface.
• Do not remove the serial plate. Removal of your serial plate voids your warranty.
• Before moving your refrigerator, raise the anti-tip brackets so the rollers will work correctly.
This will prevent the floor from being damaged.
CAUTION
• Pull the refrigerator straight out to move it. Shifting it from side to side may damage
flooring. Be careful not to move the refrigerator beyond the plumbing connections.
• Damp objects stick to cold metal surfaces. Do not touch refrigerated surfaces with
wet or damp hands.
IMPORTANT
If you store or move your refrigerator in freezing temperatures, be sure to completely drain the
water supply system. Failure to do so could result in water leaks when the refrigerator is put
back into service. Contact a service representative to perform this operation.
Refer to the guide on the next page for details on caring and cleaning specific areas of your
refrigerator.
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28
Care and Cleaning
Care and cleaning tips
Part
Cleaning Agents
Interior &
Door Liners
• Soap and water
• Baking soda and
water
Door Gaskets
Drawers &
Bins
• Soap and water
• Soap and water
Glass Shelves
• Soap and water
• Glass cleaner
• Mild liquid sprays
Toe Grille
•
•
•
•
•
Exterior &
Handles
Exterior &
Handles
(Stainless
Steel Models
Only)
Soap and water
Mild liquid sprays
Vacuum
Soap and water
Non abrasive
glass cleaner
• Soap and water
• Stainless steel
cleaners
Tips and Precautions
• Use 2 tablespoons of baking soda in 1 quart of
warm water.
• Be sure to wring excess water out of sponge or
cloth before cleaning around controls, light bulb or
any electrical part.
• Wipe gaskets with a clean soft cloth.
• Use a soft cloth to clean drawer runners and tracks.
• Do not wash any removable items (bins, drawers,
etc.) in dishwasher.
• Allow glass to warm to room temperature before
immersing in warm water.
• Remove toe grille (see Installation Instructions).
• Vacuum both sides and wipe with sudsy cloth or
sponge. Rinse and dry.
• Do not use commercial household cleaners containing
ammonia, bleach or alcohol to clean handles.
• Use a soft cloth to clean smooth handles.
• Do not use a dry cloth to clean smooth doors.
• Never use CHLORIDE or cleaners with bleach to
clean stainless steel.
• Clean stainless steel front and handles with nonabrasive soapy water and a dishcloth. Rinse with
clean water and a soft cloth.
• Use a non-abrasive stainless steel cleaner.
These cleaners can be purchased at most home
improvement or major department stores. Always
follow manufacturer’s instruction. Do not use
household cleaners containing ammonia or bleach.
• NOTE: Always clean, wipe and dry with grain to
prevent scratching.
• Wash the rest of the cabinet with warm water and
mild liquid detergent. Rinse well and wipe dry with
a clean soft cloth.
Vacation and moving tips
Occasion Tips
Short
Vacations
Long
Vacations
Moving
• Leave refrigerator operating during vacations of three weeks or less.
• Use all perishable items from refrigerator compartment.
• Turn automatic ice maker off and empty ice bucket, even if you will only be
gone a few days.
• Remove all food and ice if you will be gone one month or more.
• Turn the cooling system off (see “Controls” section for location of On/Off
button) and disconnect power cord.
• Turn water supply valve to closed position.
• Clean interior thoroughly.
• Leave doors open to prevent odors and mold build-up. Block doors open if
necessary.
• Remove all food and ice.
• If using a handcart, load from the side.
• Adjust rollers all the way up to protect them during sliding or moving.
• Pad cabinet to avoid scratching surface.
Care and Cleaning
Replacing LED Lights
(select models)
Both the freezer and fresh food compartments
of your refrigerator include LED lights. Always
use Electrolux parts for replacement.
To replace LED Lights:
1 Unplug your refrigerator’s power cord.
2 Remove light cover by pushing up and out.
3 Hold the LED cover with one hand and
pull the connector with the other hand
while pressing the connector latch.
4 Replace LED light and snap in place
assuring the light is facing in toward the
unit (inside fresh food and freezer) or facing
outward on bottom of fresh food doors.
NOTE
LED lights are in series so if one is bad or
unplugged, several lights may not light up.
Replacing Light Bulbs
(select models)
Both the freezer and fresh food compartments
of your refrigerator include incandescent light
bulbs that will need replacing from time-totime. Some lights have covers that need to be
removed before replacing the bulbs. Always use
bulbs that are designed for appliance lighting.
CAUTION
Wear gloves when replacing incandescent
light bulbs to avoid getting cut.
LED Light Removal
LED Light Harness Removal
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30
Care and Cleaning
To replace light bulbs:
1 Unplug your refrigerator’s power cord.
2 Wear protective gloves.
3 Remove light cover, if necessary.
4 Unscrew and replace old bulb with an
appliance bulb of the same type and
wattage (normally 40 watts).
5 Replace light cover, if necessary.
6 Plug in the refrigerator’s power cord.
Light Sockets
Located Behind
Glass Shelves
Light
Bulb
Light
Bulb
Light
Bulb
Rear Deli Pan
Light Cover
Back Wall Lights
Ordering Replacement LED Lights
Refigerator
Light Cover
Light
Bulb
Refrigerator Lights
Light Socket
Located in Upper
Freezer Section
Light
Bulb
Light
Bulb
Freezer
Light Cover
Freezer Lights
Order new LEDs by calling 877-808-4195,
online at www.electroluxappliances.com, or
through the dealer where you bought the
refrigerator. Here is the product number to
request when ordering:
LED Light, Part #241891102
Incandescent Lights (40-watt bulb),
Part #5305514148
Common Solutions for Concerns
Before you call...
If you experience a concern with your refrigerator or notice a product behavior or condition that
you do not understand, you can usually avoid a call to your service representative by referring
to this section for an answer. Beginning with the following table, this information includes
concerns, potential causes, and common solutions.
Automatic Ice Maker
Concern
Ice maker is not
making any ice.
Potential Cause
• Ice maker is turned
off.
• Refrigerator is not
connected to water
line or water valve is
not open.
• The water supply line
is kinked.
• The water filter is not
seated properly.
• The water filter may
be clogged with
foreign material.
• Saddle valve on cold
water pipe is clogged
or restricted by
foreign material.
Ice maker is not
making enough
ice.
• Ice maker is
producing less ice
than you expect.
• The water filter may
be clogged with
foreign material.
• The water supply line
is kinked.
• Saddle valve on cold
water pipe is clogged
or restricted by
foreign material.
Freezer ice maker
will not stop
making ice.
• Ice maker wire
signal arm is being
held down by some
package in the freezer
that has fallen against
the ice maker.
Common Solution
• Turn on ice maker. For the fresh food
ice maker, press and hold the “Ice Off”
button for 4 seconds until the indicator
turns off. For the freezer ice maker,
lower the wire signal arm.
• Connect the unit to the household
water supply and ensure the supply
valve is open.
• Ensure that the supply line does not
kink when the refrigerator is pushed
into place against the wall.
• Remove and re-install the water filter.
Be sure to push the filter firmly so that
you hear it lock solidly into position.
• If water dispenses slowly or not at all,
or if the filter is six months old or older,
it should be replaced.
• Turn off household water line valve.
Remove valve. Ensure that valve is
not a self-piercing saddle valve. Clean
valve. Replace valve if necessary.
• The fresh food and freezer ice makers
will each produce approximately
2.5 pounds of ice every 24 hours
depending on usage conditions.
• If water dispenses slower than normal,
or if the filter is six months old or older,
it should be replaced.
• Ensure that the supply line does not
kink when the refrigerator is pushed
into place against the wall.
• Turn off household water line valve.
Remove valve. Ensure that valve is
not a self-piercing saddle valve. Clean
valve. Replace valve if necessary.
• Move the item and release wire signal
arm. Remove any ice cubes that may
have frozen together over the wire
signal arm.
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32
Common Solutions for Concerns
Automatic Ice Maker (Continued)
Concern
Ice cubes are
freezing together.
Potential Cause
• Ice cubes are not
being used frequently
enough.
• Ice cubes are hollow
(shells of ice with water
inside). The hollow
cubes break open in
the bin and leak their
water onto existing
ice, which causes it to
freeze together.
Common Solution
• Remove ice container and discard ice.
The ice maker will produce fresh supply.
Ice should be used at least twice weekly
to keep the cubes separated.
• This generally occurs when the ice
maker does not get enough water. This
is usually the result of a clogged water
filter. Replace the water filter.
Light Is Not On
Concern
Light is not on.
Potential Cause
• Light bulb is burned out
or LED light is damaged.
• No electric current is
reaching refrigerator.
• Control system has
disabled lights because
one or both doors were
left open too long.
Common Solution
• See Replacing Light Bulbs or LED lights
in Care and Cleaning section.
• See “Concern” section, “Refrigerator
Operations”.
• Close and reopen door(s) to enable
lights.
Odors In Refrigerator
Concern
Interior is dirty.
Odors
Potential Cause
• Interior needs to be
cleaned.
• Food with strong
odors is stored in
refrigerator.
Common Solution
• See Care & Cleaning Tips.
• Cover food tightly. Air filter may need to be
changed more frequently if foods with strong
odors are routinely stored in refrigerator.
Opening/Closing Of Doors/Drawers
Concern
Potential Cause
Common Solution
Door(s) will not
close.
• Refrigerator is not
level. It rocks on the
floor when moved
slightly.
• An object has fallen
from the baskets
blocking the door
from closing.
• Ensure floor is level and solid, and can
adequately support the refrigerator.
Contact a carpenter to correct a
sagging or sloping floor.
• Check for ice or food items blocking
drawer.
Drawers are
difficult to move.
• Food is touching shelf
on top of drawer.
• Drawer is overloaded
• Keep less food in drawer.
• Remove or redistribute food.
Common Solutions for Concerns
Refrigerator Operations
Concern
Compressor does
not run.
Potential Cause
• Cooling system is
turned Off.
• Refrigerator is in
defrost cycle.
• Plug at wall outlet is
disconnected.
• House fuse is blown or
a tripped circuit breaker.
• Power outage.
• Electronic control
system keeps the
refrigerator at a
constant temperature.
Refrigerator runs
too much or too
long.
• Room or outside
weather is hot.
• Refrigerator has
recently been
disconnected for a
period of time.
• Automatic ice maker
is operating.
• Doors are opened too
frequently or too long.
• Refrigerator/freezer
door may be slightly
open.
• Freezer control is
set too cold (control
found on side of left
hand door).
• Fresh food/freezer
gasket is dirty, worn,
cracked, or poorly
fitted.
• This model is
provided with a highefficiency, variablespeed compressor.
Digital temperature
displays are
flashing.
• Electronic control
system has detected
a performance
problem.
Common Solution
• Turn cooling system On. See Controls
Section for location of cooling system
On/Off button.
• This is normal for a fully automatic defrost
refrigerator. The defrost cycle occurs
periodically, lasting about 30 minutes.
• Ensure plug is tightly pushed into outlet.
• Check/replace fuse with a 15 amp
time-delay fuse. Reset circuit breaker.
• Check house lights. Call local Electric
Company.
• This is normal. Refrigerator goes on
and off to keep temperature constant.
• It’s normal for the refrigerator to work
longer under these conditions.
• It takes 8-12 hours for the refrigerator
to cool down completely.
• Ice maker operation causes refrigerator
to run slightly more.
• Warm air entering the refrigerator causes
it to run more. Open doors less often.
• Ensure refrigerator is level. Keep food
and containers from blocking door. See
Problem section, Opening/ Closing of
Doors/ Drawers.
• Set freezer control to warmer
setting until refrigerator temperature
is satisfactory. Allow 24 hours for
temperature to stabilize.
• Clean or change gasket. Leaks in
door seal will cause refrigerator to run
longer in order to maintain desired
temperatures.
• It is normal for the compressor to run
for long periods of time.
• Call your Electrolux service
representative, who can interpret any
messages or number codes flashing on
the digital displays.
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Common Solutions for Concerns
Temperatures Are Too Cold
Concern
Freezer
temperature too
cold. Refrigerator
temperature is
satisfactory.
Potential Cause
• Fast Freeze function
is activated.
• Freezer control is set
too cold.
• Ice maker is on.
• Fast Ice function is
activated.
Common Solution
• Deactivate Fast Freeze function.
• Set freezer control to a warmer setting.
Allow 24 hours for temperature to stabilize.
• It is normal for the freezer compartment to
over cool while automatic ice maker is on.
• Deactivate Fast Ice function.
Refrigerator
temperature too
cold. Freezer
temperature is
satisfactory.
• Refrigerator control is
set too cold.
• Set refrigerator control to a warmer
setting. Allow 24 hours for temperature
to stabilize.
Food stored in
drawers freezes.
• Refrigerator control is
set too cold.
• See solution above.
Food stored in
Meat Keeper
freezes (select
models).
• Meat Keeper
temperature control is
set too cold.
• Adjust Meat Keeper temperature
control to a warmer setting. Meat
should be stored at a temperature just
below the freezing point for maximum
fresh storage time. It is normal for ice
crystals to form due to the moisture
content of meat.
Temperatures Are Too Warm
Concern
Potential Cause
Common Solution
Freezer/
Refrigerator
temperature is too
warm.
• Doors are opened too
frequently or too long.
Freezer
temperature is too
warm. Refrigerator
temperature is
satisfactory.
• Freezer control is set
too warm.
• Set freezer control to a colder setting.
Allow 24 hours for temperature to
stabilize.
Refrigerator
temperature is
too warm. Freezer
temperature is
satisfactory.
• Refrigerator control is
set too warm.
• Set refrigerator control to a colder
setting. Allow 24 hours for temperature
to stabilize.
Temperature in the
Cool ZoneTM or
Perfect TempTM
Drawer is too warm
(select models).
• Temperature control
is set too warm.
• Adjust temperature control to a colder
setting.
• Door is slightly open.
• Warm air enters the refrigerator
whenever the door is opened. Open
the door less often.
• See Problem section, Opening/Closing
of Doors/Drawers.
Common Solutions for Concerns
Water/Moisture/Frost Inside Refrigerator
Concern
Moisture collects
on inside of
refrigerator walls.
Potential Cause
• Weather is hot and
humid.
• Door is slightly open.
• Door is opened too
often or too long.
• Open containers.
Common Solution
• The rate of frost buildup and internal
sweating increases.
• See Problem section, Opening/Closing
of Doors/Drawers.
• Open door less often to allow internal
temperature to stabilize.
• Keep containers covered.
Water collects on
bottom side of
drawer cover.
• Vegetables contain
and give off moisture.
• Moisture on the bottom side of the
cover is not unusual.
• Move humidity control (select models)
to lower setting.
Moisture collects in
bottom of drawer.
• Washed vegetables
and fruit drain while in
the drawer.
• Fruits and vegetables
are kept past their
prime.
• Dry items before putting them in the
drawer. Water collecting in bottom of
drawer is normal.
• Routinely clean out old fruits and
vegetables especially if they begin to
break down.
Moisture collects
on outside of
refrigerator or
between doors.
• Weather is humid.
• This is normal in humid weather. Press
eco friendly icon to reduce exterior
moisture on the cabinet between the
doors. When humidity is lower, the
moisture should disappear and the eco
friendly icon can be pressed again to
turn it off.
• See Problem section, Opening/Closing
of Doors/Drawers.
• Door is slightly open,
causing cold air from
inside refrigerator to
meet warm air from
outside.
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36
Warranty
Major Appliance Warranty Information
Your appliance is covered by a one year limited warranty. For one year from your original date of purchase,
Electrolux will repair or replace any parts of this appliance that prove to be defective in materials or
workmanship when such appliance is installed, used, and maintained in accordance with the provided
instructions. In addition, the cabinet liner and sealed refrigeration system (compressor, condenser,
evaporator, dryer or tubing) of your appliance is covered by a two through five year limited warranty. During
the 2nd through 5th years from your original date of purchase, Electrolux will repair or replace any parts in the
cabinet liner and sealed refrigeration system which prove to be defective in materials or workmanship when
such appliance is installed, used, and maintained in accordance with the provided instructions.
Exclusions
This warranty does not cover the following:
1. Products with original serial numbers that have been removed, altered or cannot be readily determined.
2. Product that has been transferred from its original owner to another party or removed outside the
USA or Canada.
3. Rust on the interior or exterior of the unit.
4. Products purchased “as-is” are not covered by this warranty.
5. Food loss due to any refrigerator or freezer failures.
6. Products used in a commercial setting.
7. Service calls which do not involve malfunction or defects in materials or workmanship, or for appliances
not in ordinary household use or used other than in accordance with the provided instructions.
8. Service calls to correct the installation of your appliance or to instruct you how to use your appliance.
9. Expenses for making the appliance accessible for servicing, such as removal of trim, cupboards, shelves,
etc., which are not a part of the appliance when it is shipped from the factory.
10. Service calls to repair or replace appliance light bulbs, air filters, water filters, other consumables,
or knobs, handles, or other cosmetic parts.
11. Pickup and delivery costs; your appliance is designed to be repaired in the home.
12. Surcharges including, but not limited to, any after hour, weekend, or holiday service calls, tolls, ferry
trip charges, or mileage expense for service calls to remote areas, including the state of Alaska.
13. Damages to the finish of appliance or home incurred during transportation or installation, including
but not limited to floors, cabinets, walls, etc.
14. Damages caused by: services performed by unauthorized service companies; use of parts other than
genuine Electrolux parts or parts obtained from persons other than authorized service companies; or
external causes such as abuse, misuse, inadequate power supply, accidents, fires, or acts of God.
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
CUSTOMER’S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE REPAIR
OR REPLACEMENT AS PROVIDED HEREIN. CLAIMS BASED ON IMPLIED WARRANTIES, INCLUDING
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED
TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW, BUT NOT LESS THAN ONE YEAR.
ELECTROLUX SHALL NOT BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SUCH
AS PROPERTY DAMAGE AND INCIDENTAL EXPENSES RESULTING FROM ANY BREACH OF THIS
WRITTEN LIMITED WARRANTY OR ANY IMPLIED WARRANTY. SOME STATES AND PROVINCES DO
NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES,
OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES, SO THESE LIMITATIONS OR
EXCLUSIONS MAY NOT APPLY TO YOU. THIS WRITTEN WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
If You Need Service
Keep your receipt, delivery slip, or some other appropriate payment record to establish the warranty period should
service be required. If service is performed, it is in your best interest to obtain and keep all receipts. Service under
this warranty must be obtained by contacting Electrolux at the addresses or phone numbers below.
This warranty only applies in the USA, Puerto Rico and Canada. In the USA and Puerto Rico, your
appliance is warranted by Electrolux Major Appliances North America, a division of Electrolux Home
Products, Inc. In Canada, your appliance is warranted by Electrolux Canada Corp. Electrolux authorizes
no person to change or add to any obligations under this warranty. Obligations for service and parts under
this warranty must be performed by Electrolux or an authorized service company. Product features or
specifications as described or illustrated are subject to change without notice.
Canada
USA
1-800-265-8352
1-877-435-3287
Electrolux Canada Corp.
Electrolux Major Appliances North America
5855 Terry Fox Way
10200 David Taylor Drive
Mississauga, Ontario,
Charlotte, NC 28262
Canada L5V 3E4