_ Digital Cordless Phone Includes 2 handsets Speakerphone Lighted Display User Guide EM6120-2 Digital In the box rings to answer Handset 1 Handset 2 and cradle Line Cord (2) Rechargeable Batteries Large Bracket AC Adapter security code Base Small Bracket User Guide Getting started Installing the battery 1. Open the battery cover. 2. Insert the battery. Be sure to insert exactly as shown. 3. Close the battery cover. 4. Place the handset on the base to charge. Before using for the first time, charge the handset for 12-16 hours Installing the bracket 1. Before installing the bracket, connect the line cord and AC adaptor to the back of the base (see “Connecting”). 2. Snap the bracket to the back of the base as shown below. 3. Place the base on a flat surface. Wall Mounting To mount your telephone on a wall plate (not included), follow the instructions below: 1. Plug the line cord into a modular phone jack. 2. Align the holes on the base with the mounting studs on the wall plate. 3. Pull the base down onto the studs until the telephone is secure. wall plate Rechargeable battery warning ● This equipment contains a rechargeable battery. ● Rechargeable batteries are known to the State of California to cause cancer. ● Do not short-circuit the battery. ● The rechargeable batteries contained in this equipment may explode if disposed of in a fire. ● Do not charge the battery used in this equipment in any charger other than the one designed to charge this battery as specified in the owner’s manual. Using another charger may damage the battery or cause it to explode. Telephone jack requirements To use this phone, you must have an RJ11C modular telephone jack. If you do not have a modular jack, please call your local telephone company to find out how to get one installed. Modular Telephone Line Jack Important installation information ● Never install telephone wiring during a lightning storm. ● Never touch uninsulated telephone wires or terminals, unless the telephone line has been disconnected at the network interface. ● Use caution when installing or modifying telephone lines. ● Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. ● Temporarily disconnect any equipment connected to the phone, such as faxes,other phones, or modems. CAUTION: Disconnect the phone cord from the wall outlet before installing or replacing the batteries. (Only for telephones which require batteries) Connecting Handset 1 1. Plug one end of the line cord into the jack at the back of the phone’s base, and the other end into a modular phone jack. line cord modular phone jack insert here AC adapter AC Outlet 2. Connect the AC adaptor as shown above, and plug into a standard AC outlet. 3. The handset will display “Searching”, wait until “Handset 1” is displayed. 4. Press on the handset and confirm you hear the dial tone. Handset 2 1. Connect the AC adaptor as shown below, and plug into a standard AC outlet. insert here Handset 2 cradle AC adapter AC Outlet 2. The handset will display “Searching”, wait until “Handset 2” is displayed. 3. Press on the handset and confirm you hear the dial tone. Handset 2 does not require a telephone jack The handset / Using the phone Standby Screen Handset 1 Handset 2 Speaker • to use the speakerphone, press the button, this can be done before or during a call Volume volume screen • during a call or while using the speakerphone, use the ▲ and ▼ buttons to increase or decrease the volume Redial • to redial a number, press and HOLD the button, then use the ▲ and ▼ buttons to select from a list of recently dialed numbers, and press redial screen 555-555-1111 555-555-2222 555-555-3333 555-555-4444 Option to make the call Phonebook The phone can store up to 50 names and numbers in its phonebook. Caller information may be saved from the received calls in the Caller ID memory (see "Reviewing Caller ID information"), or entered manually. Dialing a number from the phonebook: 1. Press the button to open the phonebook. 2. Use the ▲ and ▼ buttons to navigate up or down. 3. Press the button to dial the selected number. phonebook screen John Smith Mike Hayes Paul Williams Angela Dotson Adding numbers to the phonebook: 1. Press the open phonebook button to open the phonebook. 2. Press the softkey, and select “New Entry” from the phonebook options screen and press the multi-press for a,b, or c softkey. 3. Use the handset keypad to enter a name for the entry by multi-pressing a key until the desired letter is displayed. 4. Press add space to add a space and the softkey to to make a correction. 5. When finished entering the name, press the softkey. small letters / capital letters 6. Enter the number using the handset keypad. 7. When finished entering the number, press the softkey. 8. Select a ring tone and press the softkey to save the number in the phonebook. 9. It is possible to edit and delete numbers in the phonebook from the phonebook options screen. phonebook screen phonebook options screen John Smith Mike Hayes Paul Williams Angela Dotson New Entry Edit Entry Show Details Delete Entry Option spk spk Soft Keys entry screen (name) entry screen (number) Name: abc John Smith Number: spk spk Soft Keys Answer calls • answer a call • start a call • dial a number from the phonebook or Caller ID history End calls • end a call • in the menu, escape to the standby screen talk screen Press the soft key to mute or disable mute 00:30 spk Mute Soft Key Call Waiting / Flash The Flash feature is used to activate calling services available through your local phone company, such as Call Waiting, and Three Way Calling. To use the features below you must subscribe to these services from your local telephone company. To answer an incoming call while having a conversation: After you hear the Call Waiting tone, press and release the button. The first call is placed on hold and the second press to flash call is answered. To return to the first call and put the second call on hold: Press and release the button again to return to the first call, the second call will be put on hold. To activate Three Way Calling: Press and release the button while on the first call, you will hear a dial tone. Dial a second number, and press the button again to connect the two calls. Caller ID / Call Waiting Caller ID IMPORTANT: In order to use this unit’s Caller ID features, you must subscribe to either the standard Name/Number Caller ID Service or Call Waiting Caller ID Service from your local telephone company. This telephone automatically displays an incoming caller’s name and telephone number, as well as the date and time of the call. It can record and store the information of up to 30 calls into the phone’s Caller ID memory. Reviewing Caller ID information: • In the standby mode, use the ▲ and ▼ buttons to review the Caller ID history • you can select a number and press to dial it • to save a number to the phonebook, press the softkey and then select “Save Number” and press the softkey to confirm and save Caller ID screen EMERSON 877-768-8483 Aug 20 12:30 New Caller ID options screen Save Number Delete Delete All Option spk spk Soft Keys You can delete a number, or all numbers from the Caller ID history in the Caller ID options screen Using multiple handsets Intercom 1. To use the intercom, press and HOLD the button. 2. Dial the number of the handset you would like to call. 3. Press to end the intercom (internal) call. intercom screen Handset 2 Jan 1 12:00 Internal_ Receiving an intercom (internal) call 1. Press to accept the internal call. 2. During the call, the handset number of the caller is displayed. 3. Press to hang up. Receiving an external call during an intercom (internal) call If you receive an external call during an internal call, a call waiting tone (double beep) will be heard on both handsets. 1. Press to end the internal call. 2. Press to accept the external call. Transferring a call to another handset 1. Press and HOLD the button. 2. Dial the number of the handset you would like to transfer the call to. 3. If the handset dialed answers, you can have an internal conversation. 4. Press to end the internal conversation and transfer the call. 5. If the handset dialed does not answer, press to speak to the external caller again. Conference call (2 internal handsets and an external caller) 1. While on the line with an external caller, press and HOLD the button (the external line is put on hold). 2. Dial the number of the handset you would like to include in the call. 3. If the handset dialed answers, press the CONF key to merge the calls. conference screen Handset 1 CONF spk Soft Key soft Copy a phonebook entry to another handset 1. Press the button to open the phonebook. 2. Search by entering the first letter of the desired name or use the ▲ and ▼ buttons to navigate up or down. 3. Press the softkey and select “Copy Entry” and press the softkey. or Select “Copy All” to copy all entries from one handset to another (this will erase all the information on the destination handset). or Select “Copy-Merge” to copy all entries from one handset to another (the information on the destination handset is not deleted). 4. The available handsets are displayed, use the ▲ and ▼ buttons to select the correct handset and press the softkey to confirm. 5. “Copying to Handset” is displayed, and “Receive Phone book Record?” appears on the display of the destination handset. 6. On the destination handset, press the to confirm. softkey Additional handsets It is possible to register up to 5 handsets to the base (2 handsets are included) additional handsets may be purchased separately. If you would like to purchase additional handsets, please contact our customer service department at: 1-877-768-8483 (Toll Free) or firstname.lastname@example.org Adding a new handset The two handsets that are included in this package are already registered, use the steps below to register new handsets only. 1. Press the button to enter the menu. 2. Use the ▲ and ▼ buttons and select “Handset” and press the softkey. 3. Use the ▲ and ▼ buttons and select “Registration” and press the softkey. 4. Select “Register” and press the 5. Select “Base 1” and press the softkey. softkey. 6. When “System PIN:” appears on the display enter 0000 and press the softkey. 7. When “Press And Hold Page Key On Base” appears on the display, press and HOLD the button on the base (approximately 30 seconds) until “Handset 3, 4, or 5” appears on the display. 8. Press on the handset and confirm you hear the dial tone. rings to answer security code press and hold to register the handset Removing a handset Use to remove handsets that are damaged. 1. Follow steps 1-3 (above). 2. Select “De-register”and press 3. Enter system pin 0000 and press the the softkey. softkey. 4. When “Select HS” appears enter the handset number of the handset you would like to remove (it must be a handset other then the one you are using) and press the softkey. “Not Registered” will appear on the removed handset. Menu Use the menu to customize various settings such as ringer volume, ring tones, language, display settings and more. 1. Press the button to enter the menu. 2. Use the ▲ and ▼ buttons to navigate from the following menu selections: Phonebook - Access the phonebook Handset - “Ring Tone”(incoming calls/intercom), “Ringer Volume”, “Handset Name”, “Keypad Beep” (on/off), “Contrast”, “Auto Talk”, “Confirm Beep”, “Select Base”, “Language”, “Registration”, and “Area Code” Base Settings - “Ring Tone”, “Ringer Volume”, “Dial Mode” Time - “Set Alarm”, “Date & Time”(the date and time will be set automatically after your first incoming Caller ID call), “Set Time Format” Tools - “Appointment”, “Stop Watch” 3. Press the softkey to select an option. 4. Press the softkey to go back. menu screen Phonebook Handset Base Settings Time spk Soft Keys The base rings to answer Security code Volume • Adjust the volume of the base • Adjust the “rings to answer” option (how many rings until the answering system picks up the call) • Adjust the “security code” option (the security code is factory set to 000) From the handset’s menu you can adjust the base’s ringer volume or select ringtones - select menu > “Base Settings” > “Ring Tone” or “Ringer Volume” Paging • Press and the handset will emit an alarm making it easy to find volume • Press any key on the handset to stop the paging alarm rings to answer security code delete page handset Answering system Power on/off To turn the answering machine on or off: • Press the button to turn the answering system on or off Outgoing message The answering system includes the following factory pre-recorded message: “Hello, your call cannot be taken at the moment, so please leave a message after the tone.” To record your own personal outgoing message follow the steps below: Recording an outgoing message: 1. Press and HOLD the button until you hear the tone. 2. Record a brief outgoing message and press the delete button. Your outgoing message will be saved and played back for your confirmation. 3. To listen to your outgoing message press the 4. To delete your outgoing message, press the button. delete button while your outgoing message is playing. You can then record another outgoing message, or the factory pre-recorded outgoing message will be used by the answering system. Playback messages When new messages are recorded on the answering system, the display will flash with the number of new, unheard messages recorded. After all the new messages have been played back, the number of messages played back but not deleted (old messages) will appear on the display but will not flash. Playback messages: • Press the button, the answering system will announce the total number of messages (old and new), the message number, and the time and date the message was recorded followed by the message rings to answer • Press the press the security code button, to pause or resume playback, or button to stop “8 messages, 5 new messages” “message 1 Thursday, 12:00 PM” the message is played back To skip messages: • Press the next message buttons to skip to the previous or Deleting messages The answering system can record up to 11 minutes of incoming messages in its voice mailbox. It is important to manage and delete messages that have already been heard. In the event that the voice mailbox of the answering system is full, the following message will be played back to incoming callers attempting to leave a message “Hello, the voice mailbox is full, please call back later - thank you”. delete To delete a single message: • While a message is playing, press and HOLD the delete button for 2 full seconds until the answering system responds with the following voice prompt: “message erased” To delete all messages (this option will only erase all the messages that have been heard, new unheard messages will not be deleted): • During standby mode (while no messages are playing), press and HOLD the delete display and press the button until “dL” appears on the delete button once again, the answering system will respond with the following voice prompt: “all messages erased” • If you do not wish to delete all messages press the button to return to the standby mode It is important to manage the answering system’s voice mailbox properly by deleting your old messages “message erased” rings to answer security code delete Press and HOLD while a message is playing to delete it “all messages erased” rings to answer security code delete Press and HOLD during standby mode (while no messages are playing) When “dL” appears on the display, press the delete all messages button to delete Rings to answer The answering system is factory preset to answer an incoming call after 6 rings, this however may be adjusted by following the instructions below: To change the “rings to answer” setting: rings to answer 1. Press and HOLD the rings to answer button until the system emits a tone and the following voice prompt, “please set rings”. 2. Use the buttons to change the number of rings up or down 3. If you select “TS” (toll saver) the answering system will answer after 5 rings if there are no new messages, and after 2 rings if there are new messages. rings to answer 4. When you are finished, press the rings to answer button to confirm the setting. If voicemail is included as an option from your telephone company, it is important to set the answering system to answer before the voicemail system of the phone company, otherwise your messages will be recorded in the voicemail system of the phone company and not the answering system’s voice mailbox To check the “rings to answer” setting: rings to answer • Press the rings to answer button to check how many rings before the answering system will respond to an incoming call “6 rings” rings to answer security code delete Press to check or press and HOLD to adjust n. e Remote access It is possible to access your messages and control the answering system from anywhere using a standard telephone and the factory preset security code (000), or you can select your own security code. To remotely access your answering system: 1. Call the answering system. 2. After the outgoing message is played followed by a beep tone, slowly dial the security code (000). 3. The answering system will confirm with two short beeps and will playback the remote voice guide. 4. Enter the correct code for the desired function (follow the chart below for details regarding the remote voice commands). Remote Code 1 2 3 4 5 6 7 8 9 0 * Function Rewind Play / Pause Fast Forward OGM Playback OGM Recording (Press 6 to stop) Stop Delete Current Message Answering Off Answering On Delete All Old Messages Skip Announcement To turn on the answering system from a remote location: 1. Call the answering system, the system will pick up after ten rings. 2. Dial the security code (000) after the message and beep tone. 3. Press “9”, a long beep confirmation will follow and the answering system will be turned on. To change the security code: security code 1. Press and HOLD the security code button until the system emits a tone and the following voice prompt, “please set security code”. 2. Use the press the security code buttons to change the number up or down, and button to confirm. security code 3. Repeat step number 2 until all three digits of the security code are set and the answering system confirms the code with a voice prompt of the new security code. To check the security code: security code • Press the button to check the security code security code “000” rings to answer security code delete Press to check or press and HOLD to adjust Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool. 2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. 3. Do not use the telephone to report a gas leak in the vicinity of the leak. 4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions. Warning! The cords on this product and / or accessories contain lead, a chemical known to the State of California to cause birth defects or other reproductive harm. Wash hands after handling. CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS. USE ONLY WITH EMERSON MODEL NO.EM6120-2 SAVE THESE INSTRUCTIONS WARNING: TO PREVENT FIRE OR ELECTRICAL SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons. WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. See marking on bottom / back of product. The exclamation point within the equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product. Compliance information Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA. FCC Part 68 information 1. Notification to the Local Telephone Company On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this information to your telephone company. The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not exceed 5. To be certain of the number of devices you may connect to your line as determined by the REN, you should contact your local telephone company. A plug and jack used to connect this equipment to the premises wiring by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details. Notes • This equipment may not be used on coin service provided by the telephone company. • Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone equipment if you are on a party line. Check with your local telephone company. • Notice must by given to the telephone company upon permanent disconnection of your telephone from your line. • If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this product does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. US Number is located on the cabinet bottom. REN Number is located on the cabinet bottom. 2. Rights of the Telephone Company Should your equipment cause trouble on your line which may harm the telephone network, the telephone company shall, where practicable, notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service immediately. In case of such temporary discontinuance, the telephone company must: (1) promptly notify you of such temporary discontinuance; (2) afford you the opportunity to correct the situation; and (3) inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations. The telephone company may make changes in its communications facilities, equipment, operations or procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations. If these changes are expected to affect the use or performance of your telephone equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service. FCC Part 15 information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. Privacy of Communications may not be ensured when using this product. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the interference). • Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna. • Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected. If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies. Notice: The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC RF exposure information This product complies with FCC radiation exposure limits under the following conditions: ● The base must be placed to allow a minimum of 20cm (8 inches) between the antenna and all persons during normal operation. ● The base must not be collocated or operated in conjunction with any other antenna or transmitter. ● The handset is designed for body-worn operation and meets FCC RF exposure guidelines when used with any belt clip, carrying case, or other accessory supplied with this product. (All necessary accessories are included in the package; any additional or optional accessories are not required for compliance with the guidelines.) Third party accessories (unless approved by the manufacturer) should be avoided as these might not comply with FCC RF exposure guidelines. Hearing Aid Compatibility This telephone meets FCC standards for Hearing Aid Compatibility. Limited Warranty 90 Days Limited Warranty In the unlikely event that this product is defective, or does not perform properly, you may within ninety (90) days from your original date of purchase return it to the authorized service center for repair or exchange. TO OBTAIN WARRANTY SERVICE: ● Provide proof of the date of purchase within the package (Dated bill of sale). ● Prepay all shipping costs to the authorized service center, and remember to insure your return. ● Include a return shipping address (no P.O. Boxes), a telephone contact number, and the defective unit within the package. ● Describe the defect or reason you are returning the product. Your product will be repaired or replaced, at our option, for the same or similar model of equal value if examination by the service center determines this product is defective. Products received damaged as a result of shipping will require you to file a claim with the carrier. The shipping address of the authorized service center is: Southern Telecom Inc. Attention: Returns Department 14-C 53rd Street Brooklyn, NY 11232 Should you have any questions or problems concerning this product, please contact our customer service department at: 1-877-768-8483 (Toll Free) Monday - Thursday: 9AM - 5PM (EST) Friday: 9AM - 3PM (EST) or via e-mail at: email@example.com Warranty service not provided This warranty does not cover damage resulting from accident, misuse, abuse, improper installation or operation, lack of reasonable care, and unauthorized modification. This warranty is voided in the event any unauthorized person opens, alters or repairs this product. All products being returned to the authorized service center for repair must be suitably packaged. Limitation of Warranty: ● THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED. ● REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. SOUTHERN TELECOM INC. SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF NEW YORK. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE. Some states do not allow the exclusion nor limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state. Distributed by: AIT, Inc. Brooklyn NY 11232 © 2010 All rights reserved Emerson and the G-Clef logo are registered trademarks of Emerson Radio Corp. Parsippany, New Jersey USA Information for DECT products This telephone is compliant with the DECT 6.0 standard which operates in the 1.92GHz to 1.93GHz frequency range. Installation of this equipment is subject to notification and coordination with UTAM. Any relocation of this equipment must be coordinated through and approved by UTAM. UTAM may be contacted at 1-800-429-8826.